Operations director jobs in Cleveland, OH - 436 jobs

Our client seeks an experienced Customer Operations leader to enhance satisfaction, streamline processes, and fuel growth-you'll be directing teams and syncing commercial strategies with priorities. This is an onsite role and relocation support is provided. Key Responsibilities Lead, coach mentor team to exceed customer expectations. Cultivate customer relationships by uncovering potential for sustained growth opportunities. Develop strategy for ongoing improvement and growth. Monitor KPIs, analyze feedback, and implement improvements using data insights. Manage budgets and scheduling. Collaborate with sales, operations, and product teams for seamless customer experiences. Requirements Bachelor's degree Background in Manufacturing, private label or co-manufacturing preferred. Expertise in deal negotiation, commercial proposals, SIOP process and revenue delivery. Leadership experience Operations, Lean/continuous improvement background, preferred Strong analytics, CRM proficiency, and financial acumen. Excellent communication and cross-functional collaboration skills. Relocation support is provided.

We are hiring a Director of Call Center Operations to lead and scale a growing, technology-enabled call center operation. This role is for a proven leader who can step in quickly, drive performance, and lead teams through growth and change. This leader will own day-to-day operations while helping shape the future-state call center, managing managers, optimizing technology (ServiceTitan, AI, phone systems), and strengthening alignment between call center, dispatch, and field operations. This is a hands-on, high-impact role requiring strong leadership, technical fluency, and operational discipline. Key Responsibilities Leadership & Team Management Lead a multi-layered call center organization, including direct management of multiple team leads across locations. Coach and train leaders and agents in real time; reinforce performance standards and accountability Lead through change with clarity, consistency, and a positive, solutions-oriented approach Build a high-performance, customer-focused culture Operations & Performance Own daily call center operations, ensuring efficiency, quality, and scalability Drive best-in-class inbound and outbound performance in partnership with dispatch and field leadership Align call handling, scheduling, and capacity to support revenue and customer experience Identify gaps and implement process improvements quickly and effectively Technology, AI & Phone Systems Serve as a hands-on expert in ServiceTitan, including call workflows, reporting, and operational optimization Leverage AI-enabled tools (QA, call analysis, automation, routing, forecasting, coaching) to improve conversion, quality, and efficiency Manage and optimize multiple phone service providers, IVR, routing, overflow, and after-hours coverage Ensure seamless integration across phone systems, ServiceTitan, and AI platforms Partner with vendors and internal teams to drive continuous improvement and adoption KPIs & Optimization Own call center KPIs, including answer rate, booking/conversion, abandonment, AHT, schedule efficiency, and quality Use data and reporting to drive accountability, coaching, and operational decisions Translate insights into clear action plans for managers and teams Change Management & Growth Lead the call center through growth, transformation, and organizational change Help design and implement the future-state call center structure, staffing model, and technology roadmap Support hiring, onboarding, and training to scale effectively Balance immediate execution with long-term operational strategy Qualifications Required: 7+ years of call center leadership experience in a performance-driven environment Proven experience managing managers and frontline teams Hands-on ServiceTitan experience (or similar) Demonstrated experience using AI tools to improve call center performance Experience working with multiple phone service providers Strong understanding of call center KPIs and operational optimization Experience leading teams through growth or change Strong communication, analytical, and leadership skills Preferred: Experience in home services or field-service operations Background in scaling or restructuring call center operations Experience building SOPs, training programs, and performance frameworks Benefits Start Day 1 of Employment! Paid time off and paid holidays Medical, dental, vision, life, and 401(k) match up to 4% Founded in 1994, Trades Holding Company is a leading franchisee operator of four renowned residential home servicing brands: Mr. Rooter (plumbing), Mr. Electric (electrical), Rainbow Restoration (restoration services) and AireServ (HVAC). As the largest Mr. Rooter franchisee, we are committed to delivering top-tier plumbing, electrical, and water restoration services to our customers and communities across Ohio, Kentucky, and Indiana. With nearly 400 full-time employees Trades is dedicated to fostering a superior career journey from apprenticeship to retirement. Our mission is to ensure the highest quality of service and customer satisfaction, reflecting our core values of excellence, reliability, and community support. Trades Holding Company, LLC (dba Mr. Rooter, Mr. Electric, Rainbow Restoration and AireServ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 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Provides enterprise-wide strategic, operational, clinical, and financial leadership across the orthopedic service line, including outpatient practices, hospital-based services, ambulatory surgery centers, and ancillary services. This role serves as a senior operational leader and trusted partner to executive leadership and orthopedic physicians, accountable for service line performance including quality outcomes, patient experience, access, physician engagement, financial results, and growth. This role advances organizational strategy by standardizing operations, optimizing access and throughput, driving quality and safety, and fostering high-performing teams to deliver patient-centered care. Essential Job Functions/Accountabilities Practice Strategy and Physician Partnership: Leads the development and execution of the orthopedic service line and practice operations strategy aligned with organizational priorities. Serves as a senior operational partner and liaison to orthopedic physicians, physician leaders, and executive leadership. Co-facilitates physician practice management task force, ensuring physician input informs operational strategy. Identifies growth opportunities, service enhancements, and market expansion initiatives based on market trends and organizational goals. Operations Oversight and Performance: Provides executive oversight of day-to-day operations for central scheduling and authorization functions and all orthopedic clinic operations. Ensures efficient patient flow, scheduling, access, throughput, and resource utilization. Establishes, monitors, and improves key performance indicators related to access, productivity, quality, patient experience, and financial performance. Standardizes workflows, policies, and procedures to ensure consistency, scalability, and operational excellence. Financial Management: Develops, manages, and oversees service line and practice budgets, including forecasting, revenue, expense, and capital planning. Monitor financial performance including volumes, margins, productivity, and cost management initiatives. Analyze clinical, operational, and financial data to drive informed decision-making and performance improvement. Quality Safety & Compliance: Partners with clinical, quality, risk, and compliance leaders to drive quality improvement and patient safety initiatives. Ensures compliance with all regulatory, accreditation, licensure, HIPAA, OSHA, and organizational requirements. Monitors quality metrics, outcomes, and patient experience scores; lead corrective action and improvement efforts as needed. Growth and Organizational Cooperation: Partners with senior leadership and physicians to evaluate growth, expansion, and access optimization opportunities. Collaborate with Nursing, HR, IT, Finance, Quality, Patient Experience, and other departments to align orthopedic operations with organizational strategy. Establishes and maintains policies and governance structures that support sustainable growth and performance. People Leadership and Development: Recruits, leads, coaches, and develops orthopedic administrative and operational leaders. Builds leadership capability and succession planning to support long-term organizational success. Fosters a high-performance culture that promotes accountability, engagement, collaboration, and continuous improvement. Supports recruitment, onboarding, development, and retention of physicians, advanced practice providers, and staff. Other Responsibilities: Complete additional duties as needed in support of smooth, patient-centered clinic operations. All other duties not specifically assigned. Position Requirements Education: Bachelor's Degree required, in health-related field preferred; MBA, MHA or MHSA highly preferred. Experience: 7-10 years of demonstrated leadership and management experience required; four (4) or more years' experience in outpatient operations management and experience managing multiple healthcare clinic locations; in-depth experience working with multiple providers and a large non-provider staff preferred; proficient knowledge of the clinic's equipment and supplies necessary to deliver quality patient care. Technical Skills: Proficient in Word, Excel, PowerPoint programs; Basic knowledge of Orthopaedic, Sports, Emergency Department (ED) medicine, and Plastics and medical terminology; demonstrated business acumen; general financial analysis skills; excellent interpersonal skills; demonstrated excellent supervisory skills; good problem solver, independent thinker and detail oriented. Key Competencies: Patient-centered leadership with a strong commitment to quality, safety, and outcomes. Strategic, operational, and financial acumen within complex healthcare environments. Emotional intelligence with the ability to build trust, influence physicians, and navigate complex organizational dynamics. Data-driven decision-making with the ability to translate insights into actionable strategies. Change management expertise with demonstrated success leading transformation and standardization. Collaborative, transparent leadership style that fosters engagement and accountability. Certifications/Licenses/Registrations: Current or previous license to practice as registered nurse in the State of Ohio preferred. Build Your Career with Crystal Clinic Orthopaedic Center At Crystal Clinic, people come first-patients and team members alike. Whether you're starting your career or bringing years of experience, you'll find a supportive environment where you can grow and make a real difference. Join our 5-star team of experts in orthopedics and plastic/reconstructive care, with over 50 board-certified physicians and 15+ locations across Northeast Ohio. What We Offer: Comprehensive Medical, Dental & Vision 100% Employer-Paid Life, Short- & Long-Term Disability 401(k) + PTO Voluntary Pet, Home, and Auto Insurance Benefits Tuition Reimbursement Employee Assistance & Wellness Programs

Operations Manager - Pavement Marking Operations The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region. Key Responsibilities Customer Relationship Management · Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients. · Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service. Business Development · Identify and pursue new business opportunities within the region to expand the customer base. · Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed. Team Leadership · Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals. · Foster a collaborative, safe, and productive work environment with clear expectations and accountability. · Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk. Project Management & Estimating · Accurately evaluate job requirements and prepare competitive, profitable estimates and bids. · Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion. Safety & Compliance · Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards. · Conduct regular safety meetings, audits, and inspections to maintain a safe working environment. Required Qualifications · 5+ years of experience in construction or the pavement marking industry · At least 3 years of experience in estimating, project management, or a leadership role · Proven ability to build and maintain strong customer relationships based on trust and service quality · Strong estimating and cost-control skills in construction or pavement marking projects · Demonstrated experience leading and motivating high-performing teams · Knowledge of OSHA regulations, DOT requirements, and construction safety best practices · Excellent communication, problem-solving, and negotiation skills Preferred Qualifications · Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience) · Prior experience in pavement marking or road construction · Familiarity with estimating software and project scheduling tools Benefits · Health Insurance · Dental Insurance · Vision Insurance · 401(k) Retirement Plan

The Vice President of Operations is responsible for overseeing daily manufacturing, logistics, and workforce operations within a high-volume plastics extrusion environment. This role ensures efficient production planning, timely shipping, accurate inventory management, and effective labor oversight to support operational excellence and customer satisfaction. Key Responsibilities Production & Manufacturing Operations Plan and coordinate production schedules for 14 extrusion lines, aligning output with purchase orders and employee availability. Ensure accurate printing and application of product labels, maintaining compliance with specifications and quality standards. Monitor production efficiency and adjust schedules as needed to meet operational demands. Shipping & Logistics Schedule and process 3-5 full truckload (FTL) shipments per week. Manage and process 5-10 less-than-truckload (LTL) shipments per day. Coordinate with carriers and internal teams to ensure timely and cost-effective shipments. Procurement & Inventory Management Order and manage monthly raw material requirements based on production needs and supplier lead times, including: 200,000-400,000 lbs of PVC Approximately 50,000 boxes across 8 SKUs Approximately 50,000 cores across 8 SKUs Foam, foils, tape, and related materials Approximately 400 skids per month Maintain adequate inventory levels while minimizing waste and excess stock. Workforce Management Lead the hiring and interviewing of all temporary workers to support production demands. Assist with employee disciplinary actions in accordance with company policies and labor regulations. Support timekeeping and payroll accuracy by reviewing time clock records and verifying employee hours. Qualifications & Skills Proven leadership experience in manufacturing or industrial operations, preferably within plastics or extrusion environments. Strong knowledge of production planning, logistics, and inventory control. Experience managing high-volume raw material procurement and shipment coordination. Demonstrated ability to lead, interview, and support hourly and temporary workforce populations. High attention to detail, strong organizational skills, and the ability to manage multiple priorities simultaneously. 5+ years of experience in a leadership role within a manufacturing company Bachelors degree minimum

The Sr Operations Manager (Plastics) is responsible for leading the plastics manufacturing division within a high-volume production environment. This role partners closely with plant leadership to drive safety, quality, delivery, and cost performance, while overseeing supervisors and frontline teams across 3 shifts. The ideal candidate is a hands-on leader with plastics manufacturing expertise who can foster a strong team culture, develop talent, and ensure operational excellence. Sr Operations Manager (Plastics) Responsibilities: Lead safe, compliant, and efficient plastics manufacturing operations. Oversee supervisors and operators across production, assembly, blow molding, injection molding, and quality. Develop and implement strategies to improve efficiency, reduce costs, and enhance production results. Ensure on-time delivery and production metrics are consistently met. Collaborate with Quality, Engineering, Scheduling, Supply Chain, and Safety teams to achieve plant objectives. Manage staffing levels, workforce planning, and budget targets. Coach and develop supervisors and staff to strengthen engagement and team performance. Review operational data and reports to identify improvement opportunities. Serve as an active member of the manufacturing leadership team and support special projects. Sr Operations Manager (Plastics) Requirements: Bachelor's degree in Engineering/ Business, or a related field preferred. 3 - 10 years of supervisory experience in a team-based environment. Experience in a process-oriented, customer-focused, quality-driven production setting. Proven leadership experience in plastic manufacturing required. Strong knowledge of blow molding, injection molding, and plastics processing. Lean/Six Sigma or continuous improvement experience strongly preferred. Demonstrated ability to drive cultural change, build strong teams, and improve morale. Hands-on leadership style with the ability to engage directly on the production floor. Occasional overnight travel required.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily plant operations for shipping & receiving, and production Introduce new equipment, products and processes Ensure regulatory, compliance and regulations Manage production floor cleanliness Qualifications 3+ years of experience in leadership role Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

Operations Manager - Reese Brands At Reese Consumer Health, we put Consumers First! Our diverse product portfolio includes category leading brands such as Reese's Pinworm , Reese's Colotest and new brands such as LiceGuard As Reese focuses on an aggressive growth strategy, we are looking for a technical and insight driven Operations Manager to help take our business to the next level. Founded in 1907 and headquartered in Cleveland, Ohio, Reese Consumer Health is a consumer-first, insight-driven company with nearly 120 years of expertise in manufacturing, marketing, and collaborating with retailers. Reese helps organizations create innovative OTC products and supplements, leveraging deep industry knowledge to deliver high-quality solutions across the healthcare sector. With an expanding portfolio of brands, Reese is committed to driving consumer health innovation through omnichannel strategies that reach a wide range of consumers across multiple retail and distribution channels. POSITION SUMMARY: The ideal candidate is a results-oriented Operations Manager who will provide hands-on leadership for our manufacturing facilities. Reporting to the Director of Operations, this role is responsible for the oversight of the Production and Maintenance functions across two manufacturing plants. The Operations Manager will drive operational excellence by managing Production Supervisors and leading a total team of 30-40 employees. The primary objective of this role is the execution of daily plant operations, delivering on Reese's core goals regarding Safety, Quality, Delivery, Productivity, and Cost. RESPONSIBILITIES: Achieve monthly and annual operating plan as defined by the Operations KPIs and company financial goals. Provide visible, hands-on leadership across two plant locations, ensuring consistent communication and policy enforcement at both sites. Own the talent lifecycle for the facility by partnering with HR to interview and hire top talent, while implementing training matrices that upskill staff and ensure a flexible, cross-trained workforce to cover production needs. Directly manage, coach, and develop Production Supervisors, empowering them to lead their shift teams effectively. Foster a high-performance culture among the 30-40 employee workforce, managing performance reviews, training matrices, and disciplinary actions when necessary. Facilitate daily operations meetings to align the team on shift goals, immediate issues, and production targets. Champion a safe work environment by ensuring compliance with applicable regulations, implementing high standards, and driving a continuous improvement mindset across the team. Maintain audit readiness within a GMP-regulated environment by enforcing strict adherence to Reese's Quality Management System, including production records, labeling processes, line clearance, housekeeping standards, and PPE protocols. Consistently execute on strong production schedule attainment. Optimize resource allocation and capacity planning (equipment, personnel, and materials) to support. Ensure Production delivers on customer expectations for On-Time Delivery (OTD) and Fill Rate. Oversight of the Maintenance function, ensuring preventive maintenance (PM) schedules are executed to minimize unplanned downtime. Apply Continuous Improvement and Lean practices such as standard work, 5S, problem solving, and root cause analysis to improve Operational KPIs. Drive improved asset utilization by tracking Downtime and OEE (Overall Equipment Effectiveness) trends and implementing improvement initiatives. Act as a collaborative leader, working with Quality, Supply Chain, HR, Finance, and Sales/Marketing to solve business challenges and meet Reese's goals. REQUIREMENTS: Bachelor's degree in Business, Engineering, Supply Chain, Industrial Management or related discipline. In lieu of degree, 5 years of experience in related work. 3-5 years management experience in manufacturing environment required Experience managing Front Line Supervision required Ability to handle multiple priorities simultaneously Strong communication and people leadership skills Proficient knowledge of MS Office (Word, Excel, PowerPoint) Job Type: Full-time SKILLS: Collaborative mindset with agency, digital, and sales partners. Strong technical and system management skills. Analytical rigor (research assessment, business performance data, financial assessments). Ability to assess, develop and implement innovative business solutions. Proven ability to work cross-functionally and lead teams. Collaborative, strong team player. Strong interpersonal/communications skills. Timeline/critical path management. Strong verbal and written communication skills with internal and external stakeholders and technical and non-technical audiences. Reese Consumer Health offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. SCHEDULE DEMANDS: General schedule is an 8-hour Monday - Friday assignment. Employee must be willing to work additional hours as required, including early mornings, and/or weekends. Reese Pharmaceutical is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence. This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons. What You'll Do Lead and support supervisors and hourly staff Oversee daily production, workflow, and logistics Ensure safety, quality, and regulatory compliance Coordinate maintenance and equipment care Support hiring, training, and performance management Drive productivity and continuous improvement What We're Looking For 3-5+ years of supervisory or plant leadership experience Background in production, laundry, manufacturing, or similar operations Strong communication and people leadership skills Comfortable in a fast-paced, hands-on environment High school diploma or associate degree preferred

Salary: $100,000+ depending on experience Skills: ABA Treatment Plans, Clinical Supervision, BCBA Certification, Leadership, Communication About the Health Care Company / The Opportunity: A leading provider in the health care industry, our client is dedicated to delivering personalized Applied Behavior Analysis (ABA) therapy to children and adolescents diagnosed with Autism Spectrum Disorder (ASD). As a BCBA Regional Director, you will join an expanding team focused on responsible and sustainable growth, making a significant impact on the lives of families through evidence-based treatment and hands-on collaborative care. This opportunity offers a flexible hybrid schedule, comprehensive benefits, and individualized mentorship to support your professional development and leadership journey in a dynamic clinical environment. Responsibilities: Develop, monitor, and oversee ABA treatment plans to meet individualized client needs. Provide direct clinical supervision to behavior technicians and Case Supervisors, ensuring quality service and adherence to best practices. Guide staff in implementing treatment and behavior plans, including conducting Functional Behavior Assessments (FBAs). Establish, monitor, and update program goals, protocols, and measurement systems regularly. Supervise and educate parents, adjusting treatment plans in response to authorized hours and parent feedback. Address client, family, and staff issues in a timely manner, escalating as appropriate to management. Prepare and submit progress reports to clinical leadership in accordance with established standards. Lead staff mentorship initiatives to support retention, growth, and ongoing training. Must-Have Skills: Master's degree in psychology, child development, special education, applied behavior analysis, or related field. BCBA certification or licensed healthcare professional (as required by state regulations). Demonstrated experience in clinical supervision within ABA therapy settings. Exceptional communication, organization, and leadership skills. Strong commitment to upholding the organization's mission and vision. Nice-to-Have Skills: Minimum of 2 years' experience in Applied Behavior Analysis. Proficiency in developing behavior reduction goals and behavior-analytic skill acquisition plans. Prior hands-on experience as a Behavior Technician or Case Supervisor implementing ABA treatment plans. Experience with electronic documentation systems such as CentralReach. Knowledge of current research and best practices in ABA therapy.

Keystone Agency Partners (KAP) is a rapidly growing insurance brokerage platform that acquires and partners with independent insurance agencies throughout the United States. KAP provides best-in-class services and capital investment that unlocks potential and delivers outsized and profitable growth within its platform agencies. Keystone Agency Partners was founded in 2020 in partnership with Keystone Insurers Group, Inc. and affiliates of Bain Capital, LP. For more information please visit: ******************************* Senior Director of Agency Evolution Position Summary: The Senior Director of Agency Evolution is a strategic leadership role focused on accelerating growth across a network of agency partners through peer collaboration, sales enablement, and operational consulting. This individual will lead high-impact mastermind-style groups, oversee producer training programs, and facilitate strategic planning engagements. The ideal candidate is a seasoned business consultant with deep experience in agency operations, sales development, and financial performance analysis. Key Responsibilities: CEO Peer Exchange Groups (IMPACT Groups) - 50% of Role Facilitate and lead mastermind-style groups of agencies, meeting twice annually for full-day sessions. Guide agencies through structured discussions on business performance, staffing, financials, and strategic challenges. Manage logistics and growth of the program, expanding from 4-5 groups to 6+ network partner groups and 2-4 platform partner groups. Ensure each agency receives focused "hot seat" time to present and receive peer feedback. Producer Training Program (Top Speed) - 30% of Role Oversee design and quality control of a 12-month sales training program for producers. Coordinate with vendors, tech platforms (e.g., CoachAccountable, Smartsheet), and internal staff to ensure program excellence. Support live training events and cohort launches (3-4 per year), including on-site facilitation. Assist with program operations. Strategic Planning Engagements - 20% of Role Conduct on-site strategic planning sessions with platform partners. Analyze agency books of business, staffing structures, payroll, and financials. Develop actionable growth strategies and identify operational bottlenecks and hiring needs. Other duties as assigned. Qualifications: Bachelor's degree preferred, but not required Minimum 7+ years in agency operations, sales leadership, or consulting Proven track record in growth strategy, financial analysis, and organizational development Experience in insurance industry consulting (e.g., Reagan, Excensure, or similar) highly preferred Strong facilitation and coaching abilities Excellent analytical and strategic thinking skills Comfortable managing multiple stakeholders and vendor relationships Ability to wear multiple hats and thrive in a dynamic, entrepreneurial environment Flexible to travel domestically up to 20% for live engagements and on-site arrangements Ability to pass a criminal background check, as permitted by law Physical Requirements Frequently sit, stand and walk Regularly required to talk or hear Frequently required to use hands or fingers to handle or feel objects, tools or controls Occasionally required to climb or balance, stoop, kneel, crouch or crawl Occasionally lift and/or move up to 25 pounds Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus The noise level in the work environment is usually moderate Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary Office Location: 425 Literary Road, Cleveland, OH 44113 (Hybrid Work Options) Salary Transparency Statement: In accordance with state and local pay transparency laws, we will provide the applicable salary range upon request to candidates who reside in jurisdictions where such disclosure is required. Benefits: Competitive Compensation Package Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What you get to do in this role: * Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and ServiceNow * Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams * Oversee growth of global accounts, including development and deployment of worldwide resources * Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level * Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience * Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 10+ years of experience in client management, aligning account strategies to revenue opportunities * 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management * Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations) * Experience exceeding sales targets * Experience leading a virtual or matrixed team * Understanding of broad, macro-level business IT needs for a prospective client * Travel up to 50% (depending on geography/region) FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Executives Job Qualifications: Skills: Business Development, Leadership, P&L Operations Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: GDIT is your place! Make it your own by discovering new ways to securely and expertly apply the latest technology to solve complex mission challenges for our federal government customers across the federal civilian, defense, and intelligence markets. Own your opportunity at GDIT and you'll make a meaningful difference for our customers, our company, and our employees. Our work depends on a Vice President & General Manager joining our team to lead GDIT's Technology Shared Services (TSS) organization. TSS's mission is to provide a variety of IT services to customer programs across the company through a centrally located technology center in northwest Louisiana and several remote sites located in lower cost regions of the country. As the Vice President & General Manager responsible for TSS, you will be trusted to lead a highly specialized team of over 2,000 employees distributed across multiple delivery centers nationwide. The TSS organization designs, builds, operates, and sustains critical enterprise services in support of over 150 customer programs. The highly valued, mission critical services delivered by this team include customer engagement, network solutions, cloud services, cyber operations, artificial intelligence, application development and testing. This role will be responsible for: Provide overall leadership to GDIT's Technology Shares Services (TSS) organization to include leveraged labor and managed services Continually evolve the multi-year strategic plan for TSS to ensure business and customer alignment, scalability, and competitiveness Develop and sustain trusted relationships with Division leadership to continue to grow the TSS business base Maintain common people, process, and technology components for each of the managed services offered by TSS to include sales enablement via customer journey mapping, reusable assets for services planning and operations, implementation of talent management and planning, and voice of customer and insights feedback loops Lead GDIT engagement with the Louisiana Economic Development organization to capitalize on state-based incentives Prioritize, manage, and coordinate all phases of business capture and execution Establish and maintain key client (internal and external) and industry relationships Engage GDIT Centers of Excellence to bring our capabilities in cloud, infrastructure, applications development, AI/ML and related services to existing and potentially new clients Effectively collaborate with functional teams (ie HR, Finance, Contracts, Growth, CIO, etc) Build a culture throughout the team consistent with GDIT values Technical Competencies: Experience in a breadth of IT service, including IT infrastructure, cloud, cyber and AI Financial acumen in P&L operations Employee development, customer engagement, and organizational leadership Business development and proposal experience within the Federal government market In order to be considered, you will need the following: Bachelor's Degree 10+ years of progressive leadership experience Experience and proven ability to build and lead a large, multi-disciplinary technical team Leadership experience working in the Federal government contracting IT services market Ability to travel frequently to TSS HQ in Bossier City, Louisiana as well as other locations in the US Location: Primary location at GDIT's HQ in Falls Church, VA with frequent travel to Bossier City, LA and other TSS and customer locations throughout the US Ability to obtain and maintain a Secret security clearance US Citizenship required GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. The likely salary range for this position is $307,674 - $354,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 25-50% Telecommuting Options: Hybrid Work Location: USA VA Falls Church Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

General Manager - Division VP Compensation: $160,000 - $190,000 OTE + Equity About us SSA is a fast-growing founder- and employee-owned acquisition platform in the scientific instrument space revolutionizing the scientist's experience of regulation-mandated services. Our platform primarily provides testing, inspection, and calibration services to pharmaceutical, medical device, and research companies across the United States. We've completed 16 acquisitions to date and are currently serving over 5,500 customers. We were recently recognized by Inc. Magazine in their 2024 and 2025 list of 5,000 fastest growing privately held companies and continue to drive scientific innovation and patient care. Position We will be announcing a new company acquisition over the next few weeks and need a General Manager to shadow the current CEO & President as he transitions out of the company over the next 6 months. The General Manager - Division VP will be working directly with the VP of Operations and COO and be expected to execute lean strategies while ensuring that business processes are continuously improved to maximize efficiency, facilitate cross-site & cross-functional collaboration, coach local teams, serve as a central resource for knowledge and best practice sharing, and drive a culture of operational excellence. The ideal candidate will be a high octane, driven and growth-minded leader that will champion SSA's largest region. This leader will drive operational excellence, solve challenging and complex business problems, and be a part of building a world-class company. Responsibilities (including but not limited to) Execute strategic deployments associated with implementation of lean systems in a fast-paced environment. Work with COO & VP of Operations to implement operational strategy to meet current and future business needs. Provide strategic leadership in this 40+ person organization. Lead the development and deployment of lean strategies across the company, aligning them with the SSA's business objectives. Establish a culture of continuous improvement across the company and related functions. Ensure alignment of lean principles with organizational goals, driving operational excellence Oversee field operations for multiple companies, ensuring a dynamic and world-class workforce. Participate, plan, facilitate and lead directly and indirectly in kaizen events. Monitor and improve operational efficiencies, cost control, and resource allocation. Prioritize a world-class customer-centric approach. Drive Performance Metrics: Define and monitor key performance indicators (KPIs) to reflect the identified priorities and drive focus on continuous improvement. Use data-driven insights to track progress, identify areas for improvement, and report on the impact of initiatives to senior leadership. Drive accountability for the achievement of goals and targets across the Midwest region, and related functions. Desired Qualifications MBA or advanced degree preferred. Strong leadership and people management skills, with experience leading cross-functional teams. Strong communication and influencing abilities, capable of changing driving. Excellent problem-solving, analytical, and data-driven decision-making skills. Proficient in Lean tools and techniques, including Value Stream Mapping, Kaizen, 5S, and root cause analysis. Ability to work in a fast-paced, global environment with a focus on results and continuous improvement. Strategic thinker with a hands-on approach to solving problems. Change agent can influence organizational culture and drive transformation. Strong interpersonal skills, able to build relationships at all levels of the organization. High level of adaptability and resilience in managing complex, challenging initiatives Demonstrated ability to work successfully in complex and emerging business and project areas, leveraging interpersonal skills and technical skills to optimize results. Benefits Equity ownership in SSA 401(k) Dental & Vision insurance Health insurance (100% for employee and family) Life insurance Generous Uncapped Paid time off Parental leave Relocation Assistance

KB BioEnergy is dedicated to protecting our environment for current and future generations by generating renewable energy using sustainable technology. KB BioEnergy operates and maintains the Akron Renewable Energy Facility, which is responsible for managing all of the wastewater solids from the City's Water Reclamation Facility. Our facility operates 24/7/365! The Plant Operator performs work throughout the plant for regular operations, regular and predictive maintenance, troubleshooting, analysis and repair of equipment and related components for a sludge pumping and treatment facility and biogas driven electrical generation systems. Essential Duties and Responsibilities Operate, monitor and maintain facility operations Operate various tools including hand tools, welders, pneumatic and electric tools Operate computers and CMMS to obtain work orders, place work orders, log work performed, and search for inventory parts Read and interpret blueprints and schematics Follow all KB BioEnergy safety guidelines and complete incident reports immediately when required Perform general housekeeping in the maintenance shop and throughout the facility Regular, consistent and punctual attendance is required Other duties may be assigned QualificationsEducation and/or Experience High school diploma or GED Certificate of completion from a 2-year mechanical training program or military experience preferred Minimum 2 years' experience in industrial setting Requirements Able to perform maintenance trades including electrical, machinist, rigging systems, welding, pipe fitting and fabrication, pumps and piping systems, gearbox and bearing maintenance, lubrication, mechanical maintenance, and hydraulic and pneumatic Ability to follow oral and written instructions Basic familiarity with diesel and gasoline engines Ability to multitask Ability to work independently and in a team environment Ability to learn new programs/software as needed Ability to work 3rd shift and holidays Candidates must submit to a pre-employment drug screen and background check Preferred Basic computer skills Able to operate heavy equipment Able to use or become familiar with testing equipment Physical Requirements: Ability to sit, stand, walk, use hands, reach with hands and arms, twist, bend, stoop, climb ladders, push, pull, shovel, pound, lift, talk, and hear Occasionally lift and/or move objects up to 50 pounds. Ability to wear personal protective equipment All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status. KB BioEnergy is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations

Our client seeks an experienced Customer Operations leader to enhance satisfaction, streamline processes, and fuel growth-you'll be directing teams and syncing commercial strategies with priorities. This is an onsite role and relocation support is provided. Key Responsibilities Lead, coach mentor team to exceed customer expectations. Cultivate customer relationships by uncovering potential for sustained growth opportunities. Develop strategy for ongoing improvement and growth. Monitor KPIs, analyze feedback, and implement improvements using data insights. Manage budgets and scheduling. Collaborate with sales, operations, and product teams for seamless customer experiences. Requirements Bachelor's degree Background in Manufacturing, private label or co-manufacturing preferred. Expertise in deal negotiation, commercial proposals, SIOP process and revenue delivery. Leadership experience Operations, Lean/continuous improvement background, preferred Strong analytics, CRM proficiency, and financial acumen. Excellent communication and cross-functional collaboration skills. Relocation support is provided.