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  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Operations director job in Albany, NY

    We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-311.2k yearly 3d ago
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  • Heating, Ventilation, and Air Conditioning Manager

    Walrath Recruiting, Inc.

    Operations director job in Clifton Park, NY

    Hourly: $40-$50/hr Job Title: HVAC Construction Foreman Position Type: Full-time, Permanent Description: Our client is currently seeking an HVAC Construction Foreman to join their team. This is a full-time, permanent position. Responsibilities: Coordination and Supervision of daily HVAC construction activity. Oversight of HVAC team. Interpretation and application of construction drawings and documents. Coordinate the required resources to complete a project. Ensure a safe and secure environment. Conduction of site visits. Verify that installations are up to standard. Assist with system installations. Work in conjunction with inspectors, contractors, and various other trades. Ensure work is completed within company standard and is in compliance with all laws and regulations. Ensure work on the project is completed at a good pace. Keep inventory of tools and material. Maintenance of project documentation Ensure field changes are honored. Qualifications: 5+ years of HVAC construction experience Ability to interpret and apply technical drawings. Valid drivers license. Extensive experience with industrial and commercial HVAC systems. Experience as a foreman or lead technician is a plus. OSHA 10 Hours & Benefits: 7:30 - 4 Health Dental Vision ESOP Generous PTO Company Vehicle & Gas Card
    $40-50 hourly 2d ago
  • Operations Manager

    CVS Health 4.6company rating

    Operations director job in Albany, NY

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.50 - $35.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $21.5-35.5 hourly 8d ago
  • Manager, Strategic Corporate Tax

    KPMG 4.8company rating

    Operations director job in Albany, NY

    At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm KPMG is currently seeking a Manager to join our Business Tax Services practice. Responsibilities: Provide tax compliance and advisory services to corporations and partnerships for a variety of clients from Fortune 100 companies to emerging businesses Participate with accounting for income taxes (ASC 740) and tax provision calculations Work as part of a multi-disciplinary team helping to provide industry knowledge and experience; manage teams of tax professionals and assistants working on client projects Manage a portfolio of clients of varying size and scope and act as the point of contact for internal and external clients; build and manage client relationships; advise clients and be responsible for delivering high quality tax service and advice Oversee risk and financial performance of engagements including billing, collections, and project budgets Engage in and contribute to market and business activities external to the firm Qualifications: Minimum five years of recent corporate tax experience in an accounting firm, corporation and/or law firm Bachelor's degree from an accredited college/university Licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list Experience with corporate taxation, consolidations and partnerships, and strong knowledge of ASC 740 Proven experience managing multiple client engagements and client service teams Excellent verbal and written communications skills with the ability to articulate complex information KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA: *********************************************************************** KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
    $90k-112k yearly est. 8d ago
  • Logistics Operations Manager, FBT, TikTok Shop

    Tiktok 4.4company rating

    Operations director job in Amsterdam, NY

    The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables global expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency. We are looking for an operations manager to join our Fulfillment Operations team, responsible for the first mile pickup and last mile delivery management in Europe Responsibilities * Build and optimize the merchant-side pickup network in Europe, coordinating with local mainstream logistics service providers, designing pickup node layouts, improving regional pickup coverage and timeliness, and ensuring reasonable pickup cost control. * Collaborate on end-to-end last-mile delivery operations, optimizing service provider allocation rules to maintain stable delivery fulfillment rates. * Ensure strict compliance with European logistics regulations (e.g., dangerous goods), establishing operational compliance checks to mitigate policy and legal risks. * Monitor key operational metrics, including pickup timeliness, delivery damage rate, and customer complaints. Use data analysis to identify pain points and implement process improvement initiatives. * Coordinate with internal warehouse, merchant management, customer service teams, and European customers to resolve delivery-related complaints, enhance customer satisfaction, and ensure seamless "warehouse-pickup-delivery" operations.Minimum Qualifications * Bachelor's degree and above. Minimum 5+ years of experience in cross-border logistics or last-mile delivery operations management in the UK/Europe. * Experience in building pickup networks or managing service providers in UK/Europe is preferred. * Strong data analysis and cost control capabilities. * Proven ability to design and implement operational optimization plans independently. * Project management skills and ability to drive cross-functional collaboration. * Insight into the European logistics market and strong problem-solving abilities. Preferred Qualifications * Hands-on experience managing multi-country UK/Europe last-mile delivery networks. * Demonstrated success in improving pickup/delivery efficiency, reducing operational costs, or enhancing service quality. * Experience working closely with warehouse operations, merchant management, and customer service teams in Europe. * Familiarity with European logistics regulations, including dangerous goods handling and compliance management.
    $60k-86k yearly est. 14d ago
  • Director - Transmission Operations

    Iberdrola

    Operations director job in Albany, NY

    The base salary range for this position is dependent upon experience and location, ranging from: $153,000 - $191,000 The Director of Transmission Operations reports to the VP of Electric Operations and holds full accountability for the strategic leadership, operational excellence, and regulatory compliance of the transmission system. This role ensures seamless integration across engineering, planning, construction, maintenance, and system operations. The position is responsible for delivering safe, reliable, and cost-effective transmission services while driving innovation, process improvement, and cross-functional collaboration. The Senior Director will lead major transmission projects, oversee emergency response coordination, and represent the company with external stakeholders including regulators, municipalities, and industry groups. The role will be responsible for the execution of Transmission and Distribution (T&D) programs, including Transmission Line Inspection (TLI), Wood Pole Inspection and Treatment (WPIT), and the associated corrective maintenance. Key Responsibilities: * Strategic Leadership & Planning: Develop and execute the annual business plan for Transmission Operations, including O&M and Capital budgets. Align transmission strategies with corporate goals for safety, reliability, sustainability, and customer satisfaction. Monitor performance metrics and adjust resources to ensure goal achievement. * Operational Oversight: Lead daily transmission field operations, including system maintenance, outage response, and asset management. Ensure compliance with federal, state, and local regulations, including NYISO and FERC standards. Oversee vegetation management planning and execution for transmission corridors. Direct the execution of Transmission programs, including Transmission Line Inspection (TLI), Wood Pole Inspection and Treatment (WPIT), Associated corrective maintenance, and reliability initiatives. * Process Improvement & Innovation: Evaluate and enhance work processes across transmission engineering, planning, and execution. Promote a culture of continuous improvement and data-driven decision-making. Leverage technology and operational dashboards to optimize performance. * Project & Resource Management: Direct major transmission infrastructure projects from concept through execution. Oversee execution of programs including TLI, WPIT connections, and capital reliability initiatives. Coordinate with internal teams (e.g., Distribution, Engineering, Supply Chain) to ensure timely and cost-effective delivery. Manage contractor relationships and ensure quality and safety standards are met. * People Leadership: Set performance goals and development plans for direct reports and broader transmission teams. Foster a high-performance culture focused on accountability, collaboration, and innovation. Mentor and develop future leaders within the organization. * Stakeholder Engagement: Serve as company representative in industry forums, regulatory meetings, and public engagements. Build and maintain relationships with local governments, utilities, and community organizations. Lead coordination efforts during emergencies and system restoration events. Required Qualifications: Education and Years of Experience: * Bachelor's degree in electrical engineering, business, or a related discipline, with a minimum of 10 years of relevant experience, or * Associate's degree and 14 years of relevant experience, or * High School Diploma and 18 years of relevant experience. * Prior Supervisory/Management experience. * Deep understanding of transmission system design, operations, and regulatory requirements. * Proven experience in budget management, project execution, and performance optimization. * Strong leadership, communication, and negotiation skills. * Ability to manage complex problems and drive strategic solutions. * Familiarity with transmission vegetation management and asset lifecycle planning. * Ability to manage multiple projects under tight deadlines. Preferred Qualifications: * Master's Degree in Engineering, Business Administration, or related field. * Experience with NYISO/FERC compliance and transmission reliability standards. * Demonstrated ability to lead cross-functional teams and drive enterprise-wide initiatives. * Strong business acumen and commercial thinking. * Experience in mentoring and talent development across geographic boundaries. * Ability to foster innovation and lead change in a dynamic environment. #LI-On-Site #LI-JM1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date:
    $153k-191k yearly Auto-Apply 17d ago
  • Strategy & Operations Manager, Customer Strategy

    Glossgenius

    Operations director job in Day, NY

    GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one. About the Role As a Senior Strategy & Operations Manager, Customer Strategy, you will play a critical role in supporting and driving our strategic shift towards serving new customer segments. You will be responsible for helping to understand and accelerate our short and long-term customer growth by analyzing target segments, identifying requirements to win new customers, and ensuring operational execution supports our goals. You will collaborate cross-functionally to align on customer strategy, ensure our GTM efforts are coordinated to deliver on our goals, and ensure a seamless journey for our evolving customer base. You will report to the Chief Revenue Officer. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays. What You'll Do Contribute to the development and execution of the roadmap and long-term vision for acquiring and retaining new customer segments Conduct quantitative and qualitative analysis to understand target verticals, customer segments, competitive landscape, and key requirements for winning and serving new customer profiles Collaborate with cross-functional teams including Sales, Marketing, Product and CX to identify operational needs and ensure execution processes are aligned to support strategic customer acquisition and retention goals Analyze the economics, value, and opportunity costs of customer-centric initiatives, providing insights and recommendations on their impact to growth, revenue, and broader business goals Support the design and execution of tests and experiments related to customer acquisition, onboarding, and engagement to prove market fit and accelerate growth in new customer segments What We're Looking For 7+ years of relevant experience in operations, strategy, business analysis, or strategic finance, preferably in a rapidly changing startup environment Strong skills in synthesizing data and translating insights into clear, actionable customer strategies; comfort with analytical tools and modeling, and an ability to investigate root causes Intermediate SQL skills required; advanced SQL skills preferred A resourceful and scrappy operator excited to contribute to scaling new customer segments from the ground up, adept at creating clarity in ambiguous problem spaces with minimal oversight Proven ability to work closely with and influence without direct authority across diverse cross-functional teams (e.g., Product, Sales, Marketing, Finance), building strong relationships to achieve shared customer goals Benefits & Perks Flexible PTO Competitive health & dental insurance options, with premiums partially or fully covered by GG Fertility and adoption benefits via Carrot Generous, fully-paid parental leave policy 401k benefit - employees are eligible to contribute starting day 1 of employment Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses Pre-tax commuter benefits Dependent Care FSA Home office support Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year The starting base salary for this role in New York, California, and Washington is between $190,000-$230,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. Personal Information: Notice at Collection for Employees and Applicants Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
    $190k-230k yearly Auto-Apply 1d ago
  • Director of Customer Success

    Canary Technologies Corp

    Operations director job in Day, NY

    About UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500â„¢ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement. Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty. Oversee the entire customer lifecycle including post-product adoption, ongoing engagement, and renewals. Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness. Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals. Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement. Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes. Foster a culture of continuous learning, collaboration, and customer-centricity within the team. Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge. Qualifications Minimum of 8+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position. Proven track record of successfully leading and developing high-performing customer success teams. Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making. Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders. Excellent coaching and mentoring abilities, with a passion for developing talent. Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero). Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
    $125k-174k yearly est. Auto-Apply 60d+ ago
  • Director of Operations - Elementary (26-27 SY)

    Kipp Capital Region (Kipp Albany Public Schools

    Operations director job in Troy, NY

    KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond. Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500 students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive. We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together. Position Overview The Director of Operations leads the implementation and maintenance of clear operational systems that allow the school leaders and teachers to focus on students, families, and academics, enabling a supportive school environment. Duties/Responsibilities Embraces innovation and continuous improvement, gets their hands dirty, and relishes the challenge of finding ways to work smarter and cost-efficiently. Manages relationships with outside vendors regarding technology and facilities management. Responsible for creating and revising structures and systems to support and improve existing routines. Oversees the operations and finance at the school and acts as the primary interface with the KIPP Capital Region School Support Team, independently addressing challenges and coordinating across schools when necessary. Acts as a critical member of the school leadership team, along with the Principal and Assistant Principal, to ensure effective operational support of school strategy and manage school operations, including correspondence with the KIPP Capital Region Regional Team. Supervises the Office Manager, Operations Coordinator, Operations Manager, and Custodian. Manages relationships with outside vendors, helps address general office and administrative needs, and ensures the smooth operation of the administrative office, including mailings, and attendance reporting, office machine maintenance, etc. Creates and oversees the school's budget and finances; oversees school-based purchasing and applies a culture of thrift to all purchasing. Ensures adherence to the school's fiscal policy and procedures. Manages student information system, generates report cards, progress reports, and schedules, and coordinates with KIPP Capital Region Regional Team about data analysis and reporting. Plans and coordinates logistics for school events and activities as needed, including Saturday school, parent meetings, concerts, and field trips. Runs and oversees the school's facilities and physical condition via Head Custodian and outside vendors when necessary. Oversees the purchasing and maintenance of technology equipment, wireless networks, and implementation of technology training. With the assistance of the KIPP Capital Region Regional Team, school-wide compliance with health and safety laws, teacher certification, fingerprinting, city and state education mandates, onboarding, and all federal and state workplace regulations is ensured. Coordinates with School Leaders and KIPP Capital Region Regional Team to ensure that school-based employees receive timely and accurate payroll and benefits. Monitor performance metrics and mechanisms to track needs, trends, the effectiveness of operational programs, and progress toward accomplishing objectives. Manages student recruitment, admissions applications, registration, and waitlist via the Student Recruitment and Enrollment Systems. Establishes operational systems with the long-term sustainability of the organization in mind. Evaluate qualitative feedback, quantitative data, and observations on a regular basis to inform strategy, decision-making, and accountability. Acts as point person in hosting visitors and managing relationships with vendors. Builds a joyful and rigorous school culture. Partners with the Principal in fostering consistency in academic and behavioral expectations. Ensures that traditions and rituals that support the KIPP Capital Region mission, vision, and values are built and maintained, grade by grade, year to year. Communicates regularly with families about their children's performance, school policies, trips, and events. Builds and fosters relationships with community leaders and organizations, including maintaining a robust database of community organizations. KIPP Capital Region Perform other duties as outlined by the Principal, Regional Director of Special Education and MD of Schools Principal Manager. Committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all our stakeholders to participate in this work so that we can create a future without limits for our students together. Complies with all charter, federal, state, and local laws, and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services Adheres to organization policies and procedures; promotes and supports mission, vision, and values, including developing and participating in internal surveys and data collection for continuous improvement initiatives. Qualifications Education and Experience Bachelor's degree from an accredited College or University is required. 3 to 5 years of experience is required, with at least 2 years managing a small team or multiple large projects, preferably in a charter or public school environment. Understanding of working directly with students, preferably required in the charter, private, or public school environment. Prior experience working in schools and urban communities is preferred but not required. Ability to work a flexible schedule outside of regular business hours. Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives. Physical Requirements The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Prolonged periods were sitting at a desk and working on a computer. Must be able to access and navigate all areas of the school and other facilities as needed. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee needs to read, write, and speak English fluently. While performing the duties of this job, the employee is required to stand, walk, sit, use fingers to type, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance; stoop/bend and reach, kneel, crouch or crawl; talk, hear. Dexterity requires writing and operating standard office machines such as computers, printers, copiers, fax machines, phones, and calculators. Ability to occasionally lift and move up to 20 pounds. Additional Information Work Perks When you join KIPP Capital Region, you are joining in on our promise to families that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop a passion for learning and the drive necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in the Capital Region. And while the biggest perk to working at KIPP Capital Region is doing work that makes a lifelong difference in the lives of our students, you'll find that's not the only benefit we offer: Generous time-off Industry-leading medical, dental, and vision coverage Aggressive employer 403(b) contribution match Childcare benefits Unparalleled work/life integration Casual dress code Relocation stipend (conditions apply) And so much more! For more information on the benefits of joining KIPP Capital Region, please view our Employee Benefits Summary . Learn More: KIPP Capital Region offers a competitive salary ranging from $114,000 - $126,000. Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network. KIPP Capital Region will evaluate and determine the step/level a new hire will be placed within our teacher salary scale at point of hire. All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it's like to work at KIPP Capital Region: kippcapital.org/join-our-team/ This role is located at KIPP Capital Region schools in Troy, NY.
    $114k-126k yearly 8d ago
  • Director of Operations - Elementary (26-27 SY)

    Kipp Capital Region

    Operations director job in Troy, NY

    Job Description KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond. Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500+ students in grades K-12 across seven schools. We believe every individual walks through the doors of schools bearing gifts. Talent. Perspective. Drive. Inspiration. So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive. We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together. Position Overview The Director of Operations leads the implementation and maintenance of clear operational systems that allow the school leaders and teachers to focus on students, families, and academics, enabling a supportive school environment. Duties/Responsibilities Embraces innovation and continuous improvement, gets their hands dirty, and relishes the challenge of finding ways to work smarter and cost-efficiently. Manages relationships with outside vendors regarding technology and facilities management. Responsible for creating and revising structures and systems to support and improve existing routines. Oversees the operations and finance at the school and acts as the primary interface with the KIPP Capital Region School Support Team, independently addressing challenges and coordinating across schools when necessary. Acts as a critical member of the school leadership team, along with the Principal and Assistant Principal, to ensure effective operational support of school strategy and manage school operations, including correspondence with the KIPP Capital Region Regional Team. Supervises the Office Manager, Operations Coordinator, Operations Manager, and Custodian. Manages relationships with outside vendors, helps address general office and administrative needs, and ensures the smooth operation of the administrative office, including mailings, and attendance reporting, office machine maintenance, etc. Creates and oversees the school's budget and finances; oversees school-based purchasing and applies a culture of thrift to all purchasing. Ensures adherence to the school's fiscal policy and procedures. Manages student information system, generates report cards, progress reports, and schedules, and coordinates with KIPP Capital Region Regional Team about data analysis and reporting. Plans and coordinates logistics for school events and activities as needed, including Saturday school, parent meetings, concerts, and field trips. Runs and oversees the school's facilities and physical condition via Head Custodian and outside vendors when necessary. Oversees the purchasing and maintenance of technology equipment, wireless networks, and implementation of technology training. With the assistance of the KIPP Capital Region Regional Team, school-wide compliance with health and safety laws, teacher certification, fingerprinting, city and state education mandates, onboarding, and all federal and state workplace regulations is ensured. Coordinates with School Leaders and KIPP Capital Region Regional Team to ensure that school-based employees receive timely and accurate payroll and benefits. Monitor performance metrics and mechanisms to track needs, trends, the effectiveness of operational programs, and progress toward accomplishing objectives. Manages student recruitment, admissions applications, registration, and waitlist via the Student Recruitment and Enrollment Systems. Establishes operational systems with the long-term sustainability of the organization in mind. Evaluate qualitative feedback, quantitative data, and observations on a regular basis to inform strategy, decision-making, and accountability. Acts as point person in hosting visitors and managing relationships with vendors. Builds a joyful and rigorous school culture. Partners with the Principal in fostering consistency in academic and behavioral expectations. Ensures that traditions and rituals that support the KIPP Capital Region mission, vision, and values are built and maintained, grade by grade, year to year. Communicates regularly with families about their children's performance, school policies, trips, and events. Builds and fosters relationships with community leaders and organizations, including maintaining a robust database of community organizations. KIPP Capital Region Perform other duties as outlined by the Principal, Regional Director of Special Education and MD of Schools Principal Manager. Committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all our stakeholders to participate in this work so that we can create a future without limits for our students together. Complies with all charter, federal, state, and local laws, and regulations, including the NYS Department of Education, Department of Health, and NYS Office of Children and Family Services Adheres to organization policies and procedures; promotes and supports mission, vision, and values, including developing and participating in internal surveys and data collection for continuous improvement initiatives. Qualifications Education and Experience Bachelor's degree from an accredited College or University is required. 3 to 5 years of experience is required, with at least 2 years managing a small team or multiple large projects, preferably in a charter or public school environment. Understanding of working directly with students, preferably required in the charter, private, or public school environment. Prior experience working in schools and urban communities is preferred but not required. Ability to work a flexible schedule outside of regular business hours. Aptitude to create and work within an inclusive environment that honors and supports a diversity of backgrounds and perspectives. Physical Requirements The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Prolonged periods were sitting at a desk and working on a computer. Must be able to access and navigate all areas of the school and other facilities as needed. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee needs to read, write, and speak English fluently. While performing the duties of this job, the employee is required to stand, walk, sit, use fingers to type, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance; stoop/bend and reach, kneel, crouch or crawl; talk, hear. Dexterity requires writing and operating standard office machines such as computers, printers, copiers, fax machines, phones, and calculators. Ability to occasionally lift and move up to 20 pounds. Additional Information Work Perks When you join KIPP Capital Region, you are joining in on our promise to families that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop a passion for learning and the drive necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in the Capital Region. And while the biggest perk to working at KIPP Capital Region is doing work that makes a lifelong difference in the lives of our students, you'll find that's not the only benefit we offer: Generous time-off Industry-leading medical, dental, and vision coverage Aggressive employer 403(b) contribution match Childcare benefits Unparalleled work/life integration Casual dress code Relocation stipend (conditions apply) And so much more! For more information on the benefits of joining KIPP Capital Region, please view our Employee Benefits Summary . Learn More: KIPP Capital Region offers a competitive salary ranging from $114,000 - $126,000. Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role and longevity within the KIPP network. KIPP Capital Region will evaluate and determine the step/level a new hire will be placed within our teacher salary scale at point of hire. All staff and educators at KIPP Capital Region are committed to anti-racism and inclusion, are part of a close-knit diverse community, and are encouraged to show up authentically, inspiring our children to do the same. Learn more about what it's like to work at KIPP Capital Region: kippcapital.org/join-our-team/ This role is located at KIPP Capital Region schools in Troy, NY.
    $114k-126k yearly 10d ago
  • Director, Revenue Ops

    xAI

    Operations director job in Day, NY

    xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As the Director of Revenue Operations (RevOps), you will drive efficient, scalable revenue growth by aligning sales, marketing, customer success, finance, and other cross-functional teams. You will integrate systems, processes, and data to reduce friction, automate workflows, and deliver actionable insights-empowering revenue teams to focus on selling and supporting rapid expansion across segments, verticals, and geographies. This is a foundational leadership role reporting to executive leadership, with the opportunity to build and shape the RevOps organization from the ground up. Responsibilities Lead annual and long-range planning (0-18 months and 18 months-5 years). Develop go-to-market strategies, including vertical/segment prioritization, international expansion, solution packaging, and pricing. Oversee productivity and capacity planning, including headcount, territory design, quota setting, attainment, and sales compensation design. Manage forecasting and pipeline processes for predictability. Own the full revenue tech stack (CRM, CPQ/billing, forecasting/analytics platforms, consumption/usage tracking tools). Establish data architecture and governance, creating a single source of truth with standardized attribution and reporting. Drive automation and integrations roadmap. Deliver advanced insights (e.g., predictive lead scoring, churn risk) and support product-led sales motions, including AI-driven tools for SMB/mid-market and customer upsell paths. Act as a strategic partner to Sales, Finance, Legal, Product, and Engineering. Own end-to-end Quote-to-Cash and Order-to-Renewal processes. Design, support, and automate pricing/discount governance, deal approvals, and escalations. Align commercial guardrails across Legal, Finance, Risk, and Product. Generate competitive intelligence and win/loss analysis. Lead CPQ design, configuration, maintenance, and quote-to-cash automation. Oversee onboarding, continuous training, content/tools (e.g., battle cards), sales process design, and adoption. Implement productivity tools and workflow automation. Optimize revenue processes for predictability, productivity, and customer-centric outcomes. Leverage automation and AI to minimize manual effort and enable efficient scaling. Provide data-driven visibility into performance, utilization, and opportunities. Align cross-functional teams with clear guardrails and approvals. Unify teams around the end-to-end revenue journey (lead to cash and renewals). Ensure data accuracy, accessibility, and analytics as the foundation for insights and optimization. Eliminate redundancies, automate where possible, and scale predictably. Adopt a "build not buy" mindset for core needs; use short-term contracts for complex systems to drive rationalization. Apply first-principles thinking to solve root problems; prioritize agentic AI automation before hiring. Foster partnerships to enhance revenue predictability and efficiency. Required Qualifications 8+ years in revenue/sales operations, strategy, or related fields, preferably in high-growth tech/SaaS/AI companies. Proven experience building or scaling RevOps functions, with strong knowledge of CRM (e.g., Salesforce), CPQ, billing, and analytics tools. Expertise in data governance, automation, AI-driven insights, and cross-functional process design. Strong analytical skills, with experience in forecasting, planning, and performance metrics. Excellent communication and influence skills to partner with executives and align diverse teams. Annual Salary Range $200,000 - $250,000 Benefits Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
    $200k-250k yearly Auto-Apply 15d ago
  • Operations Director

    IWG PLC

    Operations director job in Amsterdam, NY

    The Operations Director is responsible for maximising the efficiency of our business centres to ensure we deliver fantastic customer service. Our processes should be continually re-engineered to make them simpler for our customers and staff so we can add new centres quicker and more cost effectively. This person will be a highly organised, creative problem solver who is commercial, continually thinks of the customer and successfully completes projects. Key Responsibilities * Simplify and standardise - communicate changes to operating model procedures, policies & support documentation and coach individuals as needed. * Provide Excellent customer service - identify problems and ensure plans are in place to remedy them. * Troubleshoot major issues - travel as needed to locations where there are significant issues that cannot be remedied remotely. * Continuous improvement - conduct "virtual" round table discussions with centre team members to identify issues that need resolving (stop, automate, train). * Team - manage performance through others. * Compliance - ensure compliance processes are managed and adhered to * Negotiation - managing relationships with multiple vendors * Project Management - new Centre Openings and refurbishment projects Required Skills, Experience & Qualifications * Enthusiastic - always has a positive attitude for your customers. * Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion. * Pride - pays attention to detail; takes responsibility for maintaining high standards. * Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count. * Critical thinking - provides objective analysis and evaluation of complex issues to form a judgement. * People focused -supports and encourages others, leads by example and provides feedback to improve performance. About the company IWG has been at the forefront of flexible working for over 35 years. With over 4,000 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient. We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services. As the world's leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers. Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres. Carbon Neutral Workplaces IWG's purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040. Leading Employer Award IWG is proud to be the recipient of a Leading Employer Award every year since 2022. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. Join us at ************** * Operations Director Job Description.docx
    $85k-144k yearly est. 49d ago
  • Director of Manufacturing

    Berkshire Sterile Manufacturing LLC 3.7company rating

    Operations director job in Lee, MA

    The Director of Manufacturing balances the urgency of daily shift operations with the pursuit of long-term goals while ensuring the highest standards of quality and compliance. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives. The individual must have the ability to coordinate work between functions to ensure alignment with overall department vision and promote urgency, ownership, and accountability across the organization. Duties and Responsibilities Manage the execution of shift manufacturing to meet quality, client, and financial objectives as well as supporting technical transfer of clinical production activities across shifts Oversee the finite scheduling of aseptic formulation and filling operations to ensure timely batch preparation and filling in alignment with production plans, quality standards, and manufacturing priorities Partner with Quality and Operational Excellence manufacturing management team to ensure consistent product quality; drive efforts to create a right-first time (RFT) culture, reduce and eliminate human errors, manage deviations to ensure true root cause is identified and on time closure is achieved and continuously improve operational performance Proactively identify, assess, and mitigate operational, quality, and organizational risks, escalating key risks and issues Assure cGMP compliance with regulatory agencies (FDA, EMA, etc.) while maintaining high standards of quality, compliance, and safety through leadership by example Implement and drive continuous improvement initiatives across manufacturing operations, leveraging data-driven insights and Operation Excellence methodologies Develop, implement, and maintain KPIs aligned with site objectives to measure and monitor manufacturing performance across key areas including productivity, yield, utilization, cycle times, compliance, and cost efficiency Regularly review and refine KPI metrics to reflect changes in business needs and operational priorities Provide management reporting through use of department metrics aligned with site objectives and balanced scorecard Balance team and individual responsibilities and exhibit objectivity and openness to others' views Facilitate effective communication between clients and internal stakeholders to ensure alignment of site objectives Work to maintain a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations Other duties as assigned Regulatory Responsibilities Assure cGMP compliance with regulatory agencies (FDA, EMA, etc.) Ensure compliance with all local, state, federal, FDA, OSHA, cGMP or other applicable regulations Supervisory Responsibilities Balance team and individual responsibilities Exhibit objectivity and openness to others' views Give and welcome feedback Contribute to building a positive team spirit Put success of team above own interests Build morale and group commitments to goals and objectives Support everyone's efforts to succeed Experience Eight (8) to ten (10) years of supervisory/leadership experience in a GMP manufacturing environment with specific involvement with Operations, Quality and Compliance Management Direct parenteral manufacturing/quality experience preferred Experience in a Lean, Six Sigma or similar Operational Excellence system Education Bachelor's degree from an accredited college or university with a major in Science, Engineering or is preferred An equivalent combination of education and experience may be considered Knowledge, Skills & Abilities Excellent teamwork Ability to communicate clearly and cooperate with other staff members to achieve overall organizational objectives Ability to coordinate work between functions to ensure alignment with overall department vision Ability to promote urgency, ownership, and accountability across the organization Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations Knowledge of FDA regulations, GMP/GLP/GCP, CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes), Lean Manufacturing, Six-Sigma Ability to set and achieve challenging goals Ability to demonstrate persistence and overcome obstacles Ability to measure self against standards of excellence Ability to take calculated risks to accomplish goals Physical Requirements Ability to meet gowning requirements for cleanroom activities Able to lift up to approximately 15-50 pounds frequently and up to 50 lbs. occasionally Frequent standing and walking throughout the facility Use of both hands and arms in repetitive motion Fine and gross motor skills Satisfactory audio-visual acuity
    $130k-195k yearly est. Auto-Apply 60d+ ago
  • Director - Security Operations

    AMC Networks 4.3company rating

    Operations director job in Day, NY

    AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, Sundance TV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business. We are currently seeking a Director - Security Operations to join our Real Estate, Facilities & Security team based in our New York, New York headquarters. JOB RESPONSIBILITIES Leading the development and implementation of comprehensive physical security strategies and policies. Developing and leading company-wide security initiatives. Educating senior leadership, managers, and employees regarding proper security protocols. Conducting internal risk assessments and security audits and recommending enhancements to improve security. Conducting regular emergency response drills and training. Coordinating security efforts during high-profile Company events. Investigating and taking appropriate actions with respect to online threats against Company personnel. Conducting Crisis Management Training. Preparing regular reports for executive management on security status and incident response. Liaising with corporate security teams provided by Landlord at Company leased properties. Overseeing contract security personnel and working with outside security consultants. Keeping abreast of the latest security trends and technologies, implementing innovative solutions as appropriate. Collaborating with internal teams to ensure consistent security practices and measured response. QUALIFICATIONS (Required & Preferred) Bachelor's degree from an accredited college or university Proven track record of 10+ years, combining corporate security expertise and/or law enforcement leadership experience. Deep knowledge of standard security best practices and crisis management protocols, with strong understanding of physical security technology and its role in supporting operations. Ability to liaise with U.S. law enforcement and intelligence personnel. Professional demeanor, organized, and detail oriented. Ability to handle sensitive information with appropriate discretion. Excellent decision-making skills and the ability to respond effectively to high-pressure situations. The base compensation range for this position is $140,000 to $175,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week. The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.
    $140k-175k yearly Auto-Apply 60d+ ago
  • Vice President, Revenue Operations

    Affinity 4.7company rating

    Operations director job in Day, NY

    Affinity is the relationship intelligence CRM platform trusted by private equity, venture capital, and investment banking professionals to unlock the power of their network. We help the world's most sophisticated dealmakers turn relationships into results. The Role As the VP of Revenue Operations, you will be the strategic backbone of our Go-To-Market (GTM) organization. You aren't just managing a tech stack; you are designing the end-to-end revenue lifecycle. You will lead a high-performing team of operations professionals, data analysts, and enablement specialists to drive predictable revenue, eliminate friction, and maximize Revenue Growth. The ideal candidate has "seen the movie before" at a scaling SaaS organization ($50M - $200M+ ARR) and possesses the rare ability to pivot from 30,000-foot strategy to the granular details of a Salesforce schema. Key Responsibilities Strategic GTM Planning: Lead the annual planning process, including board-level forecasting, territory design, quota setting, and capacity modeling. Unified Revenue Engine: Break down silos between Sales, Marketing, and Success to ensure a single source of truth for data and a seamless customer journey. Advanced Analytics & Forecasting: Move beyond descriptive reporting to predictive insights. You will own the renewal forecast, churn analysis, and pipeline health metrics. Tech Stack Architecture: Oversee our global GTM stack (Salesforce, Salesloft, Gong, etc.) and lead the implementation of next-gen AI agents (e.g., Agentforce) to automate manual workflows. Sales Enablement & Productivity: Partner with Sales leadership to reduce "ramp time" and increase the percentage of reps hitting quota. Compensation & Incentives: Design and manage incentive structures that align behavior with company-wide ARR and NRR targets. Your Background Experience: 10+ years in Revenue/Sales Operations, with at least 4+ years in a senior leadership role within a high-growth B2B SaaS environment. The "SaaS Nerd" Factor: Deep expertise in SaaS metrics (LTV/CAC, Magic Number, NRR, GRR). Technical Fluency: Expert-level understanding of the Salesforce ecosystem and the modern "Modern Data Stack" for GTM teams. Leadership: Proven track record of hiring and mentoring high-performing Ops teams. You know how to build a culture of "Service Leadership" for the field. Communication: Ability to distill complex data into a narrative that the Board of Directors and the Executive Team can act upon. Why Affinity? We aren't just another CRM; we are a data company that solves the "data entry" problem that has plagued the industry for decades. You will have the opportunity to use our own relationship intelligence technology to optimize our internal revenue engine. Work Location: Remote, San Francisco or New York For those located in San Francisco or New York, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2-3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover both you and your dependents' healthcare, dental, and optical insurance premiums and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a pension plan through SmartPension to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. A reasonable estimate of the current range is $270,000.00 - $355,000.00 USD Base. Within the range, individual pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $109k-184k yearly est. Auto-Apply 1d ago
  • Director, Workgroup Operations

    AHLA

    Operations director job in Washington, MA

    HTNG is AHLA's technology arm, and workgroups are an important driver of member value. Workgroups are formed to solve a specific problem or adapt new technologies to the hospitality industry. Workgroup deliverables include - technical specifications, best practices, white papers, buyer's guides, and webinars. This position is key to workgroup development, management, coordination, and facilitation, ensuring alignment with organizational objectives and effective project execution across diverse teams. Key responsibilities include providing leadership and guidance to workgroup leaders and members, managing multiple projects concurrently, and promoting a culture of collaboration and excellence. The Director leverages advanced project management skills, strong leadership capabilities, and effective communication to drive successful outcomes. Responsibilities: * Workgroup and Project Management: Oversee the operation of multiple workgroups, ensuring that they are properly resourced, organized, and functioning effectively. Provide guidance and support to workgroup leaders and members to help them achieve their goals and deliverables in a timely manner and in accordance with quality standards. Monitor project milestones, risks, and dependencies to mitigate issues and drive successful outcomes. * Documentation and Technical Standards: Lead the development and maintenance of documentation for workgroup initiatives, including technical standards, guidelines, and best practices. Ensure documentation is clear, accessible, and regularly updated to support consistent application across teams. Establish and promote technical standards to guide workgroup activities, ensuring alignment with organizational goals and industry best practices. Encourage knowledge sharing and transparency within and across workgroups to foster continuous learning. * Leadership and Mentorship: Provide strong leadership and mentorship to workgroup leaders, helping them develop their skills, build cohesive teams, and drive successful outcomes. Foster a culture of accountability, excellence, and continuous improvement within the workgroups. * Facilitation and Collaboration: Facilitate virtual and in-person meetings and collaborative sessions among workgroup members to drive progress on key initiatives, resolve conflicts, and make informed decisions. Promote open communication, active participation, and consensus-building across diverse teams. To ensure inclusion of global members, solicit feedback from interested parties offline if they are unable to join calls due to time zone differences. * Stakeholder Engagement: Engage with internal and external stakeholders to understand their needs, priorities, and expectations related to workgroup initiatives. Build strong relationships, manage expectations, and ensure alignment between workgroup activities and organizational objectives. * Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness and impact of workgroup activities. Prepare regular updates and presentations to communicate progress, achievements, and challenges to senior leadership and other stakeholders. * Conference Programming and Execution: Assist the VP HTNG Operations and colleagues with the planning, programming, and execution of AHLA events, particularly the HTNG international conferences. Participate as a speaker and panel moderator as needed. * Continuous Improvement: Drive a culture of continuous improvement within the workgroups, encouraging innovation, experimentation, and learning from both successes and failures. Identify opportunities to streamline processes, enhance collaboration, and optimize outcomes. Skills and Attributes: * Strong understanding of hotel operations and technology stack that enables it. * Proficiency in hotel network infrastructure, Wi-Fi, telecommunications, device management or software and integrations, including XML/JSON, object modeling, online documentation is a plus. * Experience with technical aspects of projects, updating best practices, and facilitating communication with technical teams. Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop effective solutions. * Strong interpersonal and communication skills, with the ability to build relationships, influence others, and facilitate productive discussions and decision-making. * Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve excellence. * Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement. * Adaptability to navigate complex challenges and comfort with ambiguity * Ability to work independently and collaboratively in a fast-paced, dynamic environment. Other: * Hybrid / In-office position based in Washington, D.C. * Moderate domestic and international travel is required. * Target salary range for this position is between $110,000 - $130,000 annually AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $110k-130k yearly 20d ago
  • Private Fund and CLO Operations, Vice President

    Guggenheim Partners Investment Management 4.2company rating

    Operations director job in Day, NY

    Guggenheim Investments is seeking a Vice President to join the Private Fund and CLO Operations team within Asset and Entity Services group. This individual will be responsible for the modeling and ongoing maintenance of CLOs and Private Funds. The position requires close interaction with various parties including traders, client service support, custodian/trustee banks, fund administrators, legal counsel and credit analysts. This role will involve working in a dynamic team environment, presenting opportunities to further develop bank loan industry knowledge, and supports the Private Fund and CLO Operation team's objectives and initiatives. The ideal candidate will possess a basic understanding of bank debt and fixed income securities. The Vice President role presents an opportunity to join a team that sits at the ‘hub' of Guggenheim Investments at an exciting time of growth and evolution at all levels of the company. The position is located in New York City, full-time.ResponsibilitiesKey Responsibilities Develop and maintain CLO model that provides testing guidelines including overcollateralization, interest coverage and collateral quality tests specified in Indentures by use of proprietary models Run pre-trade testing for proposed trades utilizing the CLO models and approve trades in front office system Review and tie-out extensive data for trustee monthly and quarterly payment reports Advise Finance of any management fees or reimbursable expenses that are expected with support such as management fee accrual calculations or invoices Provide weekly CLO snapshot which includes KPI, positions summary, proforma quarterly distribution, redemption analysis, and transactions to portfolio managers and trade desk Assist manager with data collection for any ad hoc requests related to due diligence/RFP, audit, revenue and fee analysis Maintain borrowing base files for leverage facilities and facilitate any fundings or paydowns on the leverage as directed by portfolio management Refresh monthly private funds team metrics and quarterly QPR. Provide necessary information needed to produce 1099-MISC by compiling vendor payments and tax IDs for tax reporting on annual basis General fund oversight which includes monitor and maintain covenants of CLOs and leverage facilities Calculate and signoff on waterfall calculations relating to Risk Retention vehicles Qualifications Basic Qualifications Undergraduate degree 5+ years of CLO Reporting experience Operational knowledge in bank debt and fixed income securities Proficient in the use of Microsoft Office Suite, specifically Excel Must be able to multi-task in a fast-paced environment Preferred Qualifications At least 6 years of CLO-related and/or structured product experience Knowledge of Wall Street Office, Aladdin, and Bloomberg Team-oriented individual with the ability to work well across diverse groups in a collaborative, dynamic team environment Strong analytical skills including ability to analyze and manage large sets of interconnected data and information Ability to design, document and assist in implementing processes Organized, detail-oriented and extremely thorough with strong problem-solving skills and demonstrated ability to take initiative Excellent written and verbal communication skills with an ability to collaborate with internal teams and external clients and service providers Operational knowledge of both broadly syndicated and Middle Market CLO structures, leverage facilities, warehouses, and other structured products. Ability to effectively prioritize and manage time to complete deliverables timely and accurately Ability to navigate legal documents such as Indentures, Credit Agreements, Loan Servicing Agreements, Collateral Management Agreements, etc. We are not seeking agency assistance with this role We are unable to consider candidates who require current or future visa sponsorship for employment in the United States. Candidates must be authorized to work in the US without current or future visa sponsorship or transfer. Salary Range Annual base salary between $130,000.00-$140,000.00 The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.
    $130k-140k yearly Auto-Apply 13d ago
  • Director of Operations

    Mixlab 3.9company rating

    Operations director job in Day, NY

    The Director of Operations supports the Vice President of Operations & Compliance by leading day-to-day execution across supply chain, logistics, demand planning and general operational initiatives. This role acts as a key operational partner to pharmacy sites, providing project management support, cross-functional coordination, and hands-on assistance as business needs arise. The Director ensures operational plans are implemented effectively, escalates risks appropriately, and helps maintain compliance, service levels, and cost discipline across all Mixlab locations.Supply Chain and Inventory Management Responsibilities Manage monthly open-to-buy planning for APIs, commercial medications, and supplies across all Mixlab facilities (TX, FL, NY, CA, WI). Execute vendor negotiations and pricing initiatives in alignment with strategy set by the executive team. Maintain active vendor relationships and performance tracking, including vendor scorecards for critical suppliers. Support initiatives to reduce out-of-stock rates while minimizing waste, expirations, and unnecessary spend. Lead annual physical inventory counts and reconciliation efforts at each lab. Ensure pharmacy sites have the materials and supplies required to maintain service-level expectations. Partner with Finance, Lab Leadership, and Data teams on SKU growth planning, forecasting, and demand modeling. Oversee reverse logistics processes, including hazardous waste handling and expired drug removals. Manage and develop supply chain and logistics team members, ensuring clear task ownership and process consistency. Logistics & Packaging Responsibilities Support ownership of the shipping cost center, focusing on cost control, service reliability, and reporting. Manage day-to-day relationships with national, regional, and same-day carriers. Track and report on on-time delivery metrics for new scripts and refills, escalating risks or trends as needed. Audit shipping and fulfillment SOP adherence across labs and coordinate corrective actions. Oversee packaging execution, including cold-chain materials, inserts, and customer-facing components. Coordinate internal communications related to weather delays, carrier disruptions, and packaging updates. Partner with Licensing, Compliance, and Lab teams to ensure shipping practices meet regulatory requirements. Data & Operational Analytics Responsibilities Own operational data integrity for all operations including supply chain, inventory, and fulfillment metrics across all Mixlab pharmacy locations. Develop and maintain standardized dashboards and reporting for key performance indicators, including demand forecasts, inventory turns, fill rates, service levels, expirations, and shipping performance. Translate data from Flooffy, PK, and related systems into actionable insights for pharmacy leadership, Finance, and executive stakeholders. Partner with Ops and Finance teams to ensure alignment between operational reporting, financial forecasts, and executive dashboards. Identify data gaps, reporting inconsistencies, and process inefficiencies, and drive corrective actions to improve decision-making accuracy. Serve as the operational liaison between pharmacy sites, Finance, Commercial, and Data teams to ensure demand signals are understood and acted upon consistently. Provide data-backed recommendations to the VP of Operations & Compliance regarding capacity planning, labor alignment, automation investments, and long-term infrastructure needs. Demand Planning & Forecasting Responsibilities Lead short- and medium-term demand planning in collaboration with Finance, Lab Leadership, and sales teams, incorporating seasonality, promotional activity, new SKU launches, and historical utilization trends. Support SKU rationalization, product lifecycle management, and growth planning through data-driven analysis. Convert demand forecasts into actionable supply plans, including inventory targets, safety stock parameters, and open-to-buy recommendations. Monitor forecast accuracy and bias, proactively adjusting planning assumptions to minimize stockouts, excess inventory, and expirations. Support scenario planning for demand surges related to weather events, disease outbreaks, marketing initiatives, holidays, or regulatory changes. Establish repeatable cadence for forecast reviews and demand reconciliation across sites, ensuring consistent execution and accountability. General Operations & Project Management Responsibilities Support the VP of Operations & Compliance by leading or coordinating operational projects across sites, including process improvements, system implementations, and workflow changes. Provide structured project management support, including timelines, task tracking, stakeholder coordination, and status reporting. Create reports from Flooffy and PK to assist decision makers in all sites. Serve as a day-to-day operational point of contact for pharmacy sites, escalating issues and risks appropriately. Provide hands-on operational support at sites as needed during periods of increased demand, audits, inspections, or remediation activities. Assist with operational readiness for regulatory inspections by ensuring processes, documentation, and site practices are executed as designed. Perform other operational duties as assigned by the VP of Operations and Compliance to support business continuity and evolving organizational needs. Minimum Qualifications You have 8-10 years of experience in operations, supply chain and logistics at a multi location pharmacy/ healthcare environment. MBA preferred but not required. Demonstrated ability to manage complex operational workflows and support cross-functional initiatives. Strong organizational and project management skills with attention to detail and follow-through. Ability to operate effectively in a fast-paced, regulated environment with shifting priorities. Collaborative, solutions-oriented mindset with a willingness to support sites hands-on when needed. What We Offer 100% employer-paid health, dental and vision insurance for our employees, effective on the first of the month following your start date Paid time off for vacation, holidays and sick time, with the ability to accrue more vacation time with increased tenure Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases Company Stock Options Pre-tax commuter benefits, dependent care, HSA and FSA Employer-paid short and long-term disability leave, parental leave, and life insurance 401k with $300/year match Referral bonus payouts of up to $1,000 for a successful referral Human and pet wellness benefits, including $650/year allowance for routine pet care through Wagmo Discounts on many items through Perkspot And more! Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy. Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook! We are committed to a workplace that thrives on inclusion, diversity, equity, and access (IDEA). As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Mixlab is also committed to hiring practices that support access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation for your application or interview, please contact the Mixlab Talent Acquisition team at ******************* or call ************. Pay ranges at Mixlab are based on competitive market data for our industry and company size. In addition to base pay, our total compensation package for full-time employees includes benefits and equity. We determine individual pay based on qualifications for the role, experience level, and skillset, and we expect offers made to candidates to fall throughout the range advertised.
    $89k-149k yearly est. Auto-Apply 14d ago
  • Strategy & Operations Director

    Nourish Santa Cruz 3.9company rating

    Operations director job in Day, NY

    About Us Nourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but Nourish is looking for highly strategic, motivated, and analytical Strategy & Operations Directors to join our growing team. In this role, you'll work on high-priority projects - from strategy through execution - driving tangible impact across the organization and shaping how we scale access to high-quality nutrition and metabolic care nationwide. This role is designed as a central entry point for stellar candidates interested in Director-level S&O roles at Nourish - we will thoughtfully match exceptional candidates to the team that best fits their skills, interests, and business priorities. This is a unique opportunity to build from the ground up at a mission-driven, fast-growing healthcare company. If you thrive in fast-paced, high-ownership environments, love solving ambiguous problems, and want to help scale a company redefining how healthcare works - we'd love to meet you. This is a full-time, NYC-based role (3-4 days/week in our Gramercy office, with some remote flexibility). Key Responsibilities: Strategic Planning & Execution: Define and own the strategic roadmap for your function, driving high-impact initiatives and special projects end-to-end (from problem framing to execution and measurement) KPI Ownership: Establish, manage, and report on key performance metrics, tracking success and identifying areas for optimization Operational Initiatives: Design and implement scalable operating models and system improvements to drive growth and efficiency across business functions Cross-Functional Collaboration: Partner with teams across Nourish to align on goals and deliver on key initiatives Data-Driven Decision Making: Analyze key business metrics, leveraging data and analysis to surface insights, guide decision making, and measure impact People Management & Leadership: Build and lead high-performing teams with a focus on developing talent Note: Exact scope of work may vary depending on the team you join. We'll be sure to discuss in detail with you once we've identified the best fitting role/team. We'd love to hear from you if: You have 6-10 years of experience with a mix of strategy work (e.g., management consulting, finance, business operations) and direct start-up experience You're a strategic operator who can balance long-term vision with hands-on execution. You've led teams before and are excellent at people management & driving teams to high performance. You're results-driven and metrics-oriented, and not afraid of ambitious targets. You have strong analytical and structured problem-solving skills; comfortable modeling and drawing insights from data (Excel / SQL a plus) You are an excellent communicator who can synthesize complex insights into actionable recommendations You are a self-starter with high bias for action, comfort with ambiguity, and willingness to dive into details You have strong organizational and project management skills with attention to detail while managing multiple priorities You have a passion for improving healthcare access and outcomes through innovation and scale More Information Mission & Vision & Success Nourish Clinical Philosophy Values Why Nourish Exists Compensation & Benefits How We Work Please note that you must be legally authorized to work in the U.S. for this position.
    $89k-149k yearly est. Auto-Apply 3d ago
  • Director of Growth Operations

    Charlie Health

    Operations director job in Day, NY

    Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a Director of Growth Operations to oversee the day-to-day activities of our non-clinical and non-go-to-market teams at Charlie Health. This role will significantly impact both the supply and demand sides of our business and encompass a diverse array of responsibilities including capacity planning, gross margin optimization, utilization management, and enhancing overall operational efficiency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission, thrive in a fast-paced environment, and have a passion for driving operational excellence, apply today. Responsibilities Oversee and optimize the daily operations of operations and technical teams by developing and implementing scalable processes, systems, and strategies that enhance efficiency, productivity, and overall business performance Own capacity planning models to forecast staffing needs and productivity targets Analyze operational data and develop our supply chain to ensure optimal resource allocation and utilization Drive headcount efficiency improvements to drive key financial metrics Design and implement advanced workforce management systems to enhance employee productivity and satisfaction, including staffing models, utilization tracking, and performance analytics Lead cross-functional initiatives to streamline workflows and enhance organizational effectiveness Collaborate with business stakeholders to align operations with strategic objectives Leverage data visualization tools to provide executive-level reporting and data-driven insights Qualifications 4+ years of operating experience (e.g. chief of staff, business operations, or similar cross-functional role) with a proven track record of successfully managing diverse responsibilities and driving results across various business areas at a high-growth company 6 - 12 years of total experience Background in banking or consulting Demonstrated career progression within an organization, showcasing a strong track record of internal promotions and increased responsibilities Strategic thinker with strong analytical skills and the ability to execute tactically Highly proficient in Excel Proficient in data visualization and analytics tools such as Tableau, Power BI, or similar platforms Excellent written and verbal communication skills Process-driven mindset, constantly seeking ways to improve efficiency and effectiveness Ability to multi-task in a fast-paced environment with a sense of urgency Self-starter with a strong work ethic and proactive problem-solving approach Located within a 45-minute commute of New York City and able to work 4 days a week out of our New York City office Work authorized in the United States and native or bilingual English proficiency Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $230,000 and $300,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total compensation range, including potential bonus, will be between $300,000 and $400,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
    $85k-143k yearly est. Auto-Apply 37d ago

Learn more about operations director jobs

How much does an operations director earn in Colonie, NY?

The average operations director in Colonie, NY earns between $68,000 and $182,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Colonie, NY

$111,000

What are the biggest employers of Operations Directors in Colonie, NY?

The biggest employers of Operations Directors in Colonie, NY are:
  1. KIPP Austin Public Schools
  2. Confluent
  3. Iberdrola
  4. Kipp Capital Region
  5. Kipp Capital Region (Kipp Albany Public Schools
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