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Manager, Center Operations
Security Area Manager
Carowinds 4.2
Operations director job in Charlotte, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 2d ago
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Vice President of Operations
MacDonald & Company 4.1
Operations director job in Charlotte, NC
Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, industrial, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency.
The Role
This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, particularly across office and industrial assets, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level.
Responsibilities
Operations Leadership
Lead and oversee the property management and maintenance/engineering teams, including department heads.
Establish and implement operational standards, processes, and best practices across the portfolio.
Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution.
Portfolio Oversight
Provide executive oversight across a 45-asset portfolio with significant office and industrial exposure.
Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction.
Ensure compliance with operational, safety, and regulatory requirements.
Financial & Lease Administration
Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations.
Maintain accountability for rent collection processes, financial reporting, and variance management.
Review and approve leases, renewals, amendments, estoppels, and SNDAs.
Maintenance & Engineering Management
Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff.
Oversee preventative maintenance programs, vendor management, and building systems performance.
Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems).
Capital Projects & Vendor Management
Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades.
Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency.
Provide operational insights during acquisition and disposition due diligence.
Cross-Functional Collaboration
Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment.
Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders.
Qualifications
10+ years in commercial real estate operations with strong exposure to office and industrial assets.
Background that includes onsite property management plus an understanding of maintenance and building systems.
Experience leading both property management and maintenance departments or multi-disciplinary operational teams.
Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management.
Hands-on, practical leadership style with the ability to create structure and unify teams.
Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
$111k-185k yearly est. 2d ago
Marketplace Operations Director
Edray Collaborative Port Logistics
Operations director job in Charlotte, NC
A leading logistics company based in Charlotte, NC is seeking a Marketplace Director to oversee broker operations and ensure high performance across all metrics. The ideal candidate will possess 7-10+ years of experience in logistics and operational leadership. Key responsibilities include strengthening relationships with carriers and customers, optimizing processes, and developing strategies to drive growth. Applicants should have a strong academic background in Business or Supply Chain and excellent problem-solving skills. This role offers an opportunity to lead a team in a dynamic environment.
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$75k-136k yearly est. 1d ago
Warehouse Operations Manager
Courier Express 3.9
Operations director job in Charlotte, NC
$60k
Flexible Hours
Create and Streamline standard operating procedures. Learn all aspects of our organization through a fast paced and hands on training schedule working alongside Leadership in the region. Knowledge gained in this position will create a pathway towards a management role overseeing multiple facilities and/or markets.
Primary Job Duties:
Assists in developing standard operating procedures for existing customers as well as new customer implementations. Invests time personally in operations, and analyzes data therein to discover trends in service and take the necessary actions to improve levels. Provides input to upper level staff at a high level to drive change and improve profits. Flexible to learn all the intricacies of our business at a variety of levels/schedules to grow knowledge, drive impact and grow within the organization.
Secondary Job Duties:
Embodies and develops the Courier Express Culture throughout Operations. Assists in providing the tools necessary for operators to be successful in their roles. Assists management with decisions and implementation concerning goals, action plans, staffing, and service.
Impact on Other Positions, Products, & Services:
Ensures synergy between operations and customers, both internal and external helping them run smoothly across the company.
Education /Experience Preferred:
College degree and/or 3+ year's previous managerial experience in Courier or Transportation Industry. Flexible work schedule. Ability to travel for certain projects required.
Personal Skills Required:
Knowledge of the Courier Industry at all levels, problem analysis, and resolution skills. Excellent written and verbal communication, leadership skills, time management and prioritization, results oriented, problem solving and analytical skills, ability to develop and implement action plans to address issues, developed organizational and people skills, past experience in managing others, computer skills, attention to detail, knowledgeable in multiple areas of the operation, self-motivation, project management skills
$60k yearly 4d ago
Vice President Operations
MacKenzie Stuart 4.4
Operations director job in Charlotte, NC
Mackenzie Stuart is partnered with an international Warehouse Automation OEM who is looking for an exceptional Vice President of Operations to fuel their growth objectives for the US market.
This role involves overseeing daily operations and driving organizational growth by implementing efficient processes and managing operational budgets. Presenting a fantastic opportunity to collaborates with the executive team to shape strategies and make a significant impact on the US presence of a rapidly growing international firm.
Responsibilities
Lead, mentor, and develop the operations and project teams to ensure seamless solution delivery.
Design and implement business strategies, plans, and procedures.
Oversee budgeting, reporting, planning and auditing.
Collaborate with department heads to improve processes and productivity
Based in Charlotte, NC with travel to sites across the Americas.
Qualifications
Bachelor's degree or higher in an Engineering, Project management, or industry relevant fields.
Minimum 5 years' of experience in Project management/Operations.
A background in Automation, Plant manufacturing or B2B intralogistics sectors.
Proven track record of leadership and organizational management.
Strong communicator and negotiator with the ability to influence senior executives.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Due to high application volumes, if you haven't heard back within 14 days, please assume your application has not been successful.
$114k-191k yearly est. 4d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Operations director job in Charlotte, NC
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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$107k-139k yearly est. 3d ago
Blume Studios Operations Manager
Blumenthal Performing A 4.2
Operations director job in Charlotte, NC
Are you looking to make a lasting impact on enriching and improving the lives of the Charlotte community with one of the nation's largest not-for-profit organizations? At Blumenthal Arts, we believe arts unite and transform lives. By joining our team, you could help continue our mission, inspire the next generation, and be part of our evolution as a national leader with a growing international reputation in presenting and producing.
The Blume Studios Operations Manager oversees the day-to-day operations of Blume Studios. This role serves as the central operational lead for immersive experiences, community events, rentals, and Blumenthal-produced programs, with responsibility for event operations, staffing, facilities, budgets, and guest services. Working closely with internal departments and external producers and clients, the Manager coordinates resources, schedules, and services to deliver events on time and on budget in a fast-paced, live-event environment. The position provides direct leadership to key operational staff and serves as the primary on-site decision-maker during events. Evening, weekend, and holiday work is required as needed to support events and venue operations.
To learn more about Blume Studios and its recent programming visit Blume Studios | Blumenthal Arts.
Your impact:
Operations and Leadership
Coordinates timely, accurate information across relevant Blumenthal Arts departments to ensure effective support for food and beverage, technical production, house operations, ticketing, marketing, and overall organizational awareness
Leads staffing strategy, training, and scheduling to deliver a welcoming, guest-centered environment while maintaining fiscal responsibility
Establishes, implements, and maintains policies and procedures to support safe, efficient daily operations
Determines staffing levels that balance service standards, operational demands, and budgetary considerations
Coordinates shared staffing strategies with other Blumenthal Arts venues to maximize efficiency and consistency
Hires, trains, schedules, and supervises experience-specific staff directly or through designated supervisors, in alignment with producer guidelines
Directly supervises the Blume Studios Technical Production Manager and Merchandise Manager
Serves, directly or through a designee, as the primary on-site operational decision-maker during events, including issue resolution and emergency response
Develops, manages, and monitors operating budgets for Blume Studios venues, exercising oversight within approved parameters
Ensures staff compliance with health, safety, and emergency procedures
Uses guest feedback, surveys, and operational data to continuously improve service quality and operational effectiveness
Event and Experience Management
Works closely with external clients and partners such as event producers and rental clients in planning and delivery of their programs
Partners with internal departments to develop event budgets, space plans, labor schedules, equipment needs, and operational timelines
Assists with event settlements, reconciliations, and post-event financial reporting
Maintains accurate venue specifications, layouts, and equipment inventories for internal and external use
Facilities and Venue Oversight
Serves as the primary liaison with property owners and managers for venues utilized by Blume Studios as well as adjacent properties
Oversees the condition, cleanliness, and safety of facilities, buildings, and grounds
Collaborates with the Chief Venue Operations Officer on preventative maintenance and capital improvement planning
Creates and tracks work orders, following up to ensure timely completion
Coordinates contractors, vendors, and service providers for maintenance and project work
Assists with feasibility studies, needs assessments, and evaluation of new or potential venues
Who We Are:
For 31 years, Blumenthal Arts has been presenting the best of Broadway which has established us as a top-ten touring market. Along with hosting and investing in Tony Award-winning Broadway, we shape the future of arts through new and original works we help produce and by nurturing artists. We support local artists, like our award-winning Slam Charlotte poets, Blumenthal Fellows, and 16 resident companies that share our stages. We present the Charlotte International Arts Festival and innovate with cutting edge immersive projects. We infuse more than $80 million annually into our local economy and ensure access through our Arts For All Access Grants, which serve thousands of individuals each year with free and subsidized tickets and programs.
We are a diverse team of leaders, innovators, transformers, and collaborators who believe in the inspirational and uniting spirit of the arts. Our mission to use the arts as a catalyst for education, community connectedness, and economic growth drives our work. Our team infuses skills from various backgrounds and industries to continue to provide art excellence to the Charlotte community.
Why Join Us:
We prioritize our employees' well-being by offering a comprehensive benefits package that not only includes competitive compensation but also emphasizes work-life balance. Our employee-forward approach fosters an environment where individuals can thrive both personally and professionally.
Our benefits package includes:
Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options
Paid vacation, sick leave, and holiday time to recharge with your loved ones
Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships
Flexible schedules
Complimentary tickets
Vision and dental insurance
Retirement savings with a 3% employer match to help secure your future
And more!
Skills You'll Bring:
Bachelor's degree in event or arts management or related field
At least 5 years of experience in venue operations, including supervisory experience
Background working with immersive experiences or non-traditional venues preferred
Strong project, time, and budget management skills
Excellent written and verbal communication skills with strong attention to detail
Experience leading teams and collaborating across departments
Sound judgment and problem-solving skills in live-event environments
Proficiency with Microsoft Word and Excel; experience with CRM, scheduling, and event management systems preferred
Strong organizational, facilitation, and interpersonal skills
Ability to work independently, prioritize effectively, and adapt to changing demands
Physical Requirements:
Ability to stand and walk for extended periods
Ability to lift, carry, push, or pull objects weighing up to 50 pounds
Tasks may require stooping, kneeling, crouching, crawling, and other moderate physical activity
Requires motor coordination and the ability to work safely in active event environments
$87k-108k yearly est. 7d ago
Sr. Director, Construction
Aecon
Operations director job in Charlotte, NC
Come Build Your Career at Aecon!
As a North American leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.
At Aecon, you can count on:
Safety Always. Our number one core value. If we can't do it safely, we don't do it at all.
Integrity. We lead by example, with humility and courage.
Accountability. We're passionate about delivering on our commitments.
Inclusion. We provide equitable opportunities for everyone.
We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us!
At Aecon we:
Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
Believe in helping you build your career through our Aecon University and Leadership Programs.
Are committed to supporting and investing in inclusive work environments, through initiatives like Diversity, Equity, Inclusion, & Accessibility training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.
Our business success relies on strong execution and continuous improvement - driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!
What is the Opportunity?
Aecon is a North American construction and infrastructure development company with global experience - transforming vision into reality. We offer a full spectrum of nuclear services for refurbishment, maintenance, new build, decommissioning, modularization, and fabrication to power a sustainable future.
Our nuclear sector plays an important role in extending the life of existing nuclear stations and executing the next generation of nuclear new builds leveraging a similar fleet execution strategy. From our work delivering the two largest refurbishment projects (Savannah River nuclear station and North Anna Power Station) in North America to deploying the first grid-scale SMR in the western world. We continue moving forward with a strategic focus on decarbonizing energy systems in support of a net zero future.
Citizenship: Must be a US Citizen to apply for this position.
What You'll Do Here?
The Director of Construction, position plans, directs, coordinates or budgets, usually through estimator and Project managers, activities concerned with the execution of construction projects. Participates in the conceptual development of a construction project management team and oversee its organization, scheduling, implementation, and closeouts.
Essential Functions and Responsibilities:
Selects, manages and mentors the construction management team and work force in order to achieve the segment goals in terms of Safety, Quality, Budget and Schedule;
Ensure project safety and quality standards and environmental programs are adhered to at all times;
Maintain excellent relationships with client representatives
Work in conjunction with the Senior Leadership Team to develop the short term and long term strategic plans
Monitor project quality control
Manage all activities related to the planning, building, budgeting/financial, safety and code compliance of new construction and development projects
Project Leadership & Execution:
Oversee all projects construction teams to ensure site construction execution activities are performed correctly and to, ensure performance meets project standards and milestones
Champion a cohesive and collaborative team culture within the Project Management Team
Oversee all projects to ensure daily logistics and material movement strategies to optimize cost and efficiency
Provide guidance to team on proper construction methodology and execution
Stakeholder Engagement
* Coordinate with Senior Leaders, project management engineering, quality, client representatives, subcontractors, and bundle leads to align construction strategies and schedules.
* Maintain strong working relationships with client construction and project management counterparts.
Safety, Quality & Compliance
* Own site safety, human performance, and environmental compliance, working closely with the Safety Manager and OHSA teams.
* Promote and reinforce a strong nuclear safety culture through coaching, inspections, and continuous engagement
Financial & Operational Oversight
Identify risks to project delivery and implement mitigation strategies
Ensure site construction teams are working with project management and cost control to meet budgeted cost forecasts
Work with estimating team to support preparation of opportunity estimates submittals with schedule development, construction methodology and manloading
Workforce Planning & Development
Develop hiring plans and staff project construction teams with qualified personnel
Provide leadership, mentorship, and succession planning for construction managers and supervisors
Ensure all team members are trained and competent for their roles
Supervisory Duties
* Direct and support project personnel, including performance management and career development
* Implement training programs and succession plans to build team capability
What You Bring to the Team:
Minimum 20 years of construction leadership experience, preferably in large-scale EPC and nuclear projects.
Demonstrated Leadership abilities with strong interpersonal and communication skills
Extensive knowledge of self-perform trades work, estimating and employee relations required.
Requires proficient trades union relations management skills, and a solid understanding of union agreements applicable to the work
Experience in the Nuclear Industry an asset.
Deep understanding of Quality Assurance programs and their critical role in nuclear operations.
Strong union relations management and familiarity with applicable agreements.
Proven ability to lead multicultural teams with a collaborative mindset.
Expertise in project execution, financial operations, estimating, and employee relations.
Skilled in negotiation, conflict resolution, and maintaining confidentiality.
Experience in major component replacement.
Fiscal & Public Interaction
* Responsible for fiscal management within defined project policies and limits of authority
* Regular interaction with clients, suppliers, partners, trades personnel, and union representatives
Other Requirements
* Willingness to work across field and office environments and travel as needed
* Must pass a comprehensive background and security clearance process. Preference given to candidates with valid Nuclear Power security clearance
Aecon fosters diversity, inclusion and belonging within and across our organization. We consider all applicants for positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.
We are committed to adhering to the objectives and requirements outlined in the Equal Employment Opportunity Commission (EEOC), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the EEOC and its applicable regulations. Appropriate accommodation under the EEOC will be provided upon request throughout the interview and hiring process.
$121k-177k yearly est. 3d ago
Regional Operations Manager - Commercial Lines
Towne Family of Companies
Operations director job in Charlotte, NC
Join us at Towne Insurance! Your Career. Your Future. Your Towne. Towne Insurance is hiring a Commercial Lines Regional Operations Manager to join our team. The Commercial Lines Regional Operations Manager is responsible for leading and optimizing operational performance across multiple offices or territories within the region. This role ensures consistent delivery of high-quality service, operational efficiency, and compliance with company standards and regulatory requirements. The manager will collaborate with marketing, sales, claims, Learning and Development, and service teams to drive strategic initiatives and support business growth.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role
Oversee day-to-day operations of commercial lines teams across the region, ensuring alignment with company goals and service standards. '
Identify and implement process enhancements to improve efficiency, reduce costs, and elevate client experiences.
Collaborate with and lead the Commercial Lines Leaders and managers to support and develop high-performing teams.
Lead, coach, and develop regional operations staff; foster a culture of accountability, collaboration, and continuous improvement.
Track key performance indicators (KPIs), analyze trends, and report on operational metrics to senior leaders.
Responsible for interviewing, hiring, and training within the region.
Responsible for regional team structure relative to book size, team development/career path, and perpetuation planning of the various commercial books of business
Lead monthly meetings/conference calls comprised of team leaders and managers to identify and resolve operational or workflow issues to achieve better consistency and efficiency of operations.
Disseminate information to participants or to staff as needed.
Ensure that the EPIC client management system is audited and kept up-to-date and generate reports to guide our client experience.
Complete other duties as assigned.
Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).
Moderate travel is expected, with overnight stays as deemed necessary.
Skills and experience you'll need:
7+ years of experience in commercial insurance operations, with at least 3 years in a leadership role.
Current P&C license.
Extensive commercial insurance experience.
In-depth knowledge of commercial insurance brokerage practices and processes.
Knowledge of how products and services impact client needs and develop processes to improve quality.
Strong initiative, leadership, and strategic thinking abilities.
Ability to work independently and with all levels of the organization.
Exceptional communication, collaboration, and negotiation skills required to affect change and to build effective working relationships.
Ability to be a self-starter with strong oral and written communication skills as well as organizational skills.
Advanced knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).
Must be able to travel as needed, including overnight stays.
Bonus points if you have:
Experience with digital transformation initiatives.
Previous working knowledge of Insurance Agency Management software programs, preferably Applied software Epic.
What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
Excellent growth and advancement opportunities
Competitive pay based on experience
Health, vision, dental, and Employee Assistance Program
Paid time off to include holidays, PTO, sick leave, and bereavement
Profit Sharing
Continuing education opportunities
401K & Employer Matching
Employee discounts
Identity theft protection
Tuition Reimbursement
Paid Training Opportunities
Paid Parental Leave
Wellness Plan
Volunteer Opportunities
Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
#LI-SO1
#insurance
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$57k-78k yearly est. 5d ago
General Manager Operations
Ngroup
Operations director job in Kannapolis, NC
The primary responsibility of a General Manager II is to co-partner directly with the local site leadership teams to ensure they are meeting and/or exceeding KPIs and SLAs. Additionally, this position will partner directly with the Client to manage the business and exceed all established KPIs. This role requires an experienced leader with a successful track record from startups, 3PL, retail, e-commerce, and reverse logistics.
Job Summary:
Key Responsibilities:
Manage an entire site with 1-2 direct salaried leader reports
Collaborate with cross-functional areas such as Risk Management, Safety, EHS, IT, and HR to ensure organizational effectiveness.
Work collaboratively with all levels of the organization while displaying strong leadership & communication skills and maintaining positive associate relations.
Balance between administrative duties and a strong presence on the warehouse floor
Adapt to shifts/quick changes in the work environment and take on additional responsibilities as needed.
Provide guidance and mentorship to your teams that outline the path to success.
Oversees rollout of daily operating plan at local site level.
Facilitate robust orientation for new hires, provide company overview and expected progression for the onboarding period.
Forecast volume for the month ahead and contribute to P&L planning.
Ensure all technical and operational equipment is in working order and address deficiencies with cross-function support/operations teams.
Holds local leadership teams accountable for providing a safe working environment while maintaining a heavy focus on quality.
Must be able to work shift hours to support business operations.
Work closely with nGroup's senior leadership team.
Strategy Leadership/Management:
Serve as an ambassador and thought leader for the company while operating an on-site team.
Lead in a manner consistent with the company's overall standards.
Consult with Executive leadership team to ensure operating methodologies align with company's core values, culture, and mission.
Drive large-scale needs analysis upon hire and evaluate operating solutions to ensure successful delivery of SLA/KPI goals.
Strategize with local senior leadership team on process improvements if needed and develop, foster, and support development of reporting of the local leadership team.
Holds weekly calls with the Operations team to ensure the objectives of the site are being executed efficiently and profitably.
Decision-Making/Authority:
Adapt to and quickly think through operating challenges as they arise, provide solutions, or seek guidance from senior leadership team for solution if needed.
Make recommendations to leverage or change strategy, programs, policies, and tools based on effectiveness to support metrics and changes in business need.
Possesses the ability to write, deliver, and effectively execute communications through all avenues.
Business/Financial Results:
Adhere to metrics for operation, process measures and requirements; communicates, analyzes, and reports on progress of talent and operational improvement initiatives.
Build commitment to operational efforts by demonstrating the delivered value of exceptional execution of operational standards.
Relationship Management:
Collaborates with operations leaders at senior level within the organization to cultivate and maintain a healthy partnership with the client.
Oversee multiple vendor relationships as they relate to cost savings while still receiving quality outcomes.
Work with stakeholders/enterprise SMEs to assess performance needs of Supervisory team as well as hourly associates to maintain a positive culture/working environment that is conducive to nGROUP's core values and mission.
Business Alignment:
Support assigned structure, associates, and processes to meet/exceed SLA and company strategy.
Actively engaged in the delivery of daily communication to Senior Leadership.
Talent Development:
Facilitates the onboarding process for salaried/hourly members of their network.
Continually focuses on and develops talent, including self-development. Coaches, mentors, and provide feedback to the leadership on associates' performance. Continuously drives programs to support internal retention of both hourly and salaried members of the designated team.
Champions development initiatives as they are rolled out and executes necessary compliance trainings.
4. Develops and mentors associates interested in pursuing a leadership role within the organization.
Experienced in providing coaching and feedback to the leadership team.
Skills and Qualifications:
1. Bachelor's degree in related field or equivalent experience
2. 5+ years' experience and successful track record from 3PL, retail, ecommerce, and reverse logistics in large warehouses. Startups a plus
3. Previous experience managing multiple salaried leaders
4. Ability to develop and deliver long and short-term plans as part of the overall strategy for achieving successful operational goals.
5. Ability to collaborate well with client/s to ensure strong & trusting relationship is maintained for the life of the account.
6. Ability to de-escalate associate relation challenges before handing off to Human Resources.
7. Bilingual a plus (English & Spanish).
8. Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.
9. Onsite (no hybrid).
EOE
E-Verify required
$60k-127k yearly est. 2d ago
Operations Manager, Freight Brokerage
RXO Inc.
Operations director job in Charlotte, NC
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Manager, Operations aligned to our Carrier Procurement team in Brokerage at RXO, you'll manage all procurement functions, including developing new carrier sources, conducting bids, and selecting carriers. You will also lead other procurement managers and collaborate with customers and account managers to create procurement solutions that meet service and cost expectations. On our team, you'll have the tools and support to build a career you'll not only be proud of, but one you'll love.
What your day-to-day will look like:
Act as the liaison between carrier operations management and RXO associates, and partner with all functions of the business
Lead mode-specific teams of procurement managers, including setting performance targets and continuously providing feedback regarding actual performance in comparison to targets
Own all procurement-related activities for specific modes across multiple accounts
Help set strategy around mode buying and leveraging; develop key initiatives, best practices, and processes within the team
Support the growth of new customers and the expansion of existing customers
Collaborate with Customer and Account Management teams to create solutions that meet service and cost levels
Determine carrier rates and KPI's; analyze rates and make decisions on awards while remaining compliant with the overall sourcing strategy
Analyze all lanes and rates to ensure equity
Recommend cost-saving strategies that are beneficial to our customers as well as equitable to the carriers
Negotiate volume discounts with carriers where applicable
Prepare bids and quotes on single and project shipments for domestic/international business; analyze job costs to ensure bids and quotes provide desirable profit margins
What you'll need to excel:
At a minimum, you'll need:
● 4 years of experience in the transportation / logistics industry
It'd be great if you also have:
Bachelor's degree or equivalent related work or military experience
5 years of experience in carrier procurement with an emphasis on carrier rate negotiations
In-depth knowledge of carrier operations, including, FTL and LTL
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
* Comprehensive medical, dental, and vision plans
* 401(k) retirement plan with up to 5% company match
* Pre-tax accounts to help streamline eligible expenses
* Company-paid disability and life insurance
* Employee Assistance Program (EAP)
* Career and Leadership Development Programs
* Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
$57k-94k yearly est. 4d ago
Operations Manager-AAH
Already Autism Health
Operations director job in Charlotte, NC
Already Autism Health is looking to hire an Operations Manager to provide a variety of supervisory and administrative duties to ensure the ABA therapy clinic runs efficiently. Serving in a supervisory role, the Operations Manager will be responsible for the administrative supervision of Registered Behavior Technicians (RBTs) within a clinic-based setting. The Operations Manager will work with other administrative staff including RCM, Credentialing, Intake & Admissions, and Board-Certified Behavior Analyst (BCBAs) to fulfill various functions & provide continual communication and support to staff.
What you will be expected to do:
Manage all aspects of the clinic
Scheduling of staff and clients within predetermined block schedules
Recruitment, hiring, and onboarding of local staff
Providing administrative support for the Clinic Manager and BCBA's
Managing employee and client relations within the center
Ensuring financial health of the clinic based on prescriptive key performance indicators
Maintaining a safe and effective facility
Open and close the clinic each day
Supervise administrative staff and clinicians' daily operations to ensure employee and patient satisfaction
Provide mentorship and career development to administrative and clinic staff, including providing feedback via on-going 1:1 meetings and annual performance management process
Schedule all clients and staff to ensure the fulfillment of scheduled hours and minimum billing requirements
Partner with the Clinic Manager to obtain/maintain high scores in client and staff satisfaction
Track data and prepare management reports (reports include but are not limited to potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
Oversee / Support setting up activities including material creation for daily group activities and assisting RBTs in location materials for programs
Greet and follow appropriate check in and check out processes for arriving clients and staff
Facilitate coverage of canceled appointments, using available center RBT's
Notify BCBA of coverage changes if needed add appointment to RBT schedule
Assist RCM, Credentialing, & Intake / Admission Departments as needed to perform assigned roles therein, including authorization management, provider credentialing, & client admissions.
Serve as a Behavioral Technician, providing direct care in a clinic or home setting as needed
Other duties as assigned
What you need to have:
Bachelor's Degree required
Prior supervisory experience is required
RBT or BCaBA certification is preferred
What we offer you
Paid Company Holidays
Paid Time Off (PTO)
401K Retirement Plan
Medical, Dental and Vision
Health Savings Accounts
Short-Term and Long-Term Disability Benefits
Supplemental Life Insurance with Accidental Death and Dismemberment Insurance
Job Type: Full-time
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
"By providing your telephone number, you consent to receive job-related text messages."
$57k-94k yearly est. 7d ago
Operations Manager-AAH
Autism Behavioral Institute
Operations director job in Charlotte, NC
Already Autism Health is looking to hire an Operations Manager to provide a variety of supervisory and administrative duties to ensure the ABA therapy clinic runs efficiently. Serving in a supervisory role, the Operations Manager will be responsible for the administrative supervision of Registered Behavior Technicians (RBTs) within a clinic-based setting. The Operations Manager will work with other administrative staff including RCM, Credentialing, Intake & Admissions, and Board-Certified Behavior Analyst (BCBAs) to fulfill various functions & provide continual communication and support to staff.
What you will be expected to do:
Manage all aspects of the clinic
Scheduling of staff and clients within predetermined block schedules
Recruitment, hiring, and onboarding of local staff
Providing administrative support for the Clinic Manager and BCBA's
Managing employee and client relations within the center
Ensuring financial health of the clinic based on prescriptive key performance indicators
Maintaining a safe and effective facility
Open and close the clinic each day
Supervise administrative staff and clinicians' daily operations to ensure employee and patient satisfaction
Provide mentorship and career development to administrative and clinic staff, including providing feedback via on-going 1:1 meetings and annual performance management process
Schedule all clients and staff to ensure the fulfillment of scheduled hours and minimum billing requirements
Partner with the Clinic Manager to obtain/maintain high scores in client and staff satisfaction
Track data and prepare management reports (reports include but are not limited to potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
Oversee / Support setting up activities including material creation for daily group activities and assisting RBTs in location materials for programs
Greet and follow appropriate check in and check out processes for arriving clients and staff
Facilitate coverage of canceled appointments, using available center RBT's
Notify BCBA of coverage changes if needed add appointment to RBT schedule
Assist RCM, Credentialing, & Intake / Admission Departments as needed to perform assigned roles therein, including authorization management, provider credentialing, & client admissions.
Serve as a Behavioral Technician, providing direct care in a clinic or home setting as needed
Other duties as assigned
What you need to have:
Bachelor's Degree required
Prior supervisory experience is required
RBT or BCaBA certification is preferred
What we offer you
Paid Company Holidays
Paid Time Off (PTO)
401K Retirement Plan
Medical, Dental and Vision
Health Savings Accounts
Short-Term and Long-Term Disability Benefits
Supplemental Life Insurance with Accidental Death and Dismemberment Insurance
Job Type: Full-time
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
"By providing your telephone number, you consent to receive job-related text messages."
$57k-94k yearly est. 7d ago
Transportation Planning Division Manager
ESP Associates 2.9
Operations director job in Fort Mill, SC
ESP Associates is currently seeking a Transportation Planning Division Manager to join our team in either Raleigh (Morrisville), NC, Charlotte (Huntersville), NC, or Fort Mill, SC. This is a great opportunity for a transportation professional to continue to grow their career with a dynamic firm supporting a variety of clients and projects throughout North Carolina.
Infusing passion and innovation into every project, the ESP team of companies thrives on helping clients design, improve, repair, and assess the transportation networks so critical to everyday life. From highway interchanges and sidewalk programs to port and mass transit infrastructure, we understand the unique needs of state, municipal, and private transportation projects of all sizes.
As a leader, you will contribute to setting the pace for ESP's transportation growth in North Carolina and beyond! You will lead decisions regarding strategy, market penetration, team growth/development, and continuous improvement.
We are excited to see how your leadership skills, experience, interests, and established local/regional connections will expand ESP's presence in North Carolina in new and exciting directions!
Responsibilities:
Participate in a team of talented professionals in various disciplines, sub-consultants, and reviewers to ensure efficient and productive utilization of staff in providing high-quality service for our clients.
Manage project budgets, goal setting, scopes of work, fee estimates, and the preparation of proposals and contracts.
Oversee and direct project progression, accurate client billing, and project profitability.
Represent clients and the firm at project meetings, open houses and/or public hearings.
Interface with clients as part of business development and project negotiation efforts.
Develops and maintains relationships with current and prospective clients. Maintains a high public profile with our targeted client base, including participating as an active member in civil and professional activities, societies and organizations.
Oversee quality assurance and quality control throughout the planning process.
Clearly communicate through drawings, documents, reports, and verbal exchange.
Build, Grow & Lead a dedicated planning team, including mentoring of staff, strategic growth of the division, and office leadership.
Manage and oversee all aspects of projects and operations, ensuring adherence to project specifications, safety standards, and quality control measures.
Assists in preparing and approving proposals and qualifications statements and may assist with the management of plan production on projects.
Assist Managers with workforce planning, monthly billing, and final review of completed reports and maps.
Manage the division to achieve expected profitability and growth.
Qualifications:
Bachelor's degree in Environmental Studies/Policy, Urban Planning, Civil/Environmental Engineering, or related field
American Institute of Certified Planners (AICP) certified.
10+ years of related transportation planning experience.
Extensive knowledge of transportation planning principles, practice standards, procedures and project management across a broad range of projects.
Understanding of land use policies, entitlement processes, rezoning and regulatory compliance.
Experience with environmental processes and documentation requirements.
Experience developing multi-modal plans including but not limited to Active Transportation Plans, Complete Streets Plans, Corridor Plans and Safety Plans, among other planning project types.
Experience in defining regional or local transportation planning issues improvement priorities.
Understanding of local, state, and federal transportation funding sources.
Experience with grant applications and grant management.
Experience with cross-agency coordination.
Ability to conduct market research and analysis.
Ability to lead community engagement and stakeholder relations activities.
Demonstrated ability to mentor and guide junior staff, orchestrate project teams of various sizes and skills, and manage staff and subconsultants across multiple offices and locations.
Experience analyzing project progress in conformance with project budgets, quality, scope, client reporting, and sub-consultant coordination.
Experience in business development, client management, and marketing to transportation clients.
Ability to work with our talented marketing team to lead project pursuits, including the development of project proposals (written, presentations, interviews etc.).
Advanced level of technical writing and communication skills.
Excellent interpersonal, leadership, and communication skills to effectively and professionally interact with team members, clients, governmental review authorities, government officials, and the public.
Demonstrated expertise adjusting to priorities and demands from multiple clients and projects in a fast-paced, deadline-driven, multi-disciplinary environment.
Firm understanding of risk management and loss prevention.
Superior organizational and planning skills with keen attention to detail.
Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company's driving (MVR) policy.
Preferred:
Recent experience with and knowledge of NCDOT standards, specifications, policies, and procedures.
Positive relationships with potential clients in North Carolina including NCDOT, municipalities, counties, transit agencies, and airports.
Corporate Information:
ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture, geosciences, environmental, subsurface utility engineering, and construction engineering inspection.
Through years of dedicated service to our clients, ESP has received a designation of 195 on the 2025 ENR Top 500 Design Firm rankings. For the firm's primary territory, the ENR Texas & Southeast Top Design Firms, ESP received a 2025 ranking of 52.
ESP offers an excellent employee benefits package including:
Competitive compensation with yearly performance reviews and discretionary annual bonuses
401(k) (Traditional & Roth plans) with a guaranteed employer match of 100% up to the first 3% and 50% on the next 2% (eligibility after 60 days)
PTO (Paid Time Off) & 10 Paid Holidays
Tiered Health, Vision & Dental Insurance Options (eligibility after 30 days)
Behavioral Medicine through Teladoc
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Pet Insurance
Education Reimbursement Opportunities
Flexible and Dependent Benefits Plan
Referral Bonuses
$66k-87k yearly est. 4d ago
Division Manager/Principal Geotechnical Engineer
Ninyo & Moore, A Socotec Company
Operations director job in Charlotte, NC
We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Charlotte, North Carolina as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success.
Key Responsibilities:
Oversee division operations, budgets, and workload planning.
Serve as Principal-in-Charge on major projects, providing technical oversight and quality review.
Mentor and guide project managers and technical staff.
Manage client relationships, contracts, and project deliverables.
Track KPIs, financial performance, and implement corrective actions as needed.
Support business development and strategic growth initiatives.
Qualifications:
B.S. or M.S. in Civil or Geotechnical Engineering.
10+ years of experience managing engineering projects and teams.
Licensed Professional Engineer (PE) required.
Strong leadership, communication, and organizational skills.
Proficiency in geotechnical design software.
Ability to visit field sites as needed; valid driver's license required.
$53k-96k yearly est. 4d ago
Business Unit Manager
Steel Warehouse 4.5
Operations director job in Hickory, NC
Be the Leader Who Builds It from the Ground Up! Business Unit Manager - Greenfield Manufacturing Facility | Hickory, North Carolina
Are you ready to build something extraordinary?
We're launching a brand-new, state-of-the-art manufacturing facility in Hickory, NC, and we're seeking a Operations Leader who's ready to lead from day one - shaping the operation, the culture, and the future success of our business.
This isn't just another management role - it's a career-defining opportunity to take ownership of a greenfield project, overseeing construction of the main plant, installation of a CTL line, and the creation of a world-class team focused on excellence in metals processing and fabrication.
About the Role
As the Business Operations Leader, you'll take full responsibility for the success of the business unit - leading operations, sales, profitability, and strategic growth. You'll drive performance across every area of the plant, from process optimization to customer satisfaction, all while fostering a culture of continuous improvement and accountability.
What You'll Do
Lead and oversee all daily operations to ensure alignment with company goals.
Drive growth through strategic pricing, strong customer relationships, and margin improvement.
Manage P&L and develop business strategies for sustainable profitability.
Partner with customers and suppliers to create mutually beneficial agreements.
Track and improve KPIs across safety, quality, efficiency, and cost.
Implement Lean and continuous improvement initiatives.
Guide product development and innovation to fuel long-term growth.
Build, mentor, and empower a high-performing cross-functional team.
What You Bring
Bachelor's degree in Business, Engineering, or related field.
5-7+ years of progressive leadership in manufacturing or industrial operations.
Proven P&L management experience and operational leadership success.
Background in metals, fabrication, or processing (strongly preferred).
Entrepreneurial mindset with a hands-on, customer-first approach.
Experience with ERP systems, Lean Manufacturing, or quality systems is a plus.
Strong communication, strategic thinking, and problem-solving skills.
Why You'll Love This Opportunity
Be part of a greenfield launch - build the plant, the processes, and the team from the ground up.
Lead with impact - make real decisions that shape the business's success.
Grow with us - we're investing in people, technology, and long-term excellence.
Competitive compensation, benefits, and the chance to define your legacy.
Travel up to 25% to connect with customers, suppliers, and company sites.
Join Us
If you're a bold, results-driven leader ready to build and lead a next-generation manufacturing operation, we want to hear from you.
Apply today and take the lead in bringing our new Hickory facility to life!
$79k-123k yearly est. 4d ago
CHARLES MACK CITIZEN CENTER OPERATIONS MANAGER
Town of Mooresville Nc 3.8
Operations director job in Davidson, NC
APPLY DIRECTLY ON TOWN WEBSITE WITH THIS LINK:***************************************************************************************************************************** OpportunitiesJobs
About the Role
The CMCC Operations Manager oversees the overall functionality, efficiency, and daily operations of the Charles Mack Citizen Center (CMCC). This role ensures exceptional event execution, facility upkeep, and customer service excellence while fostering a welcoming, safe, and well-maintained environment for clients, visitors, and staff.
The ideal candidate is a proactive problem-solver who thrives in a dynamic, hands-on setting-balancing administrative responsibilities with operational leadership. This position plays a key role in positioning the CMCC competitively within the regional event market and reports directly to the Experience & Engagement Deputy Director.
Duties and Responsibilities
Facility & Event Operations
Oversee daily facility operations, including room setups, equipment usage, and cleanliness.
Ensure all building systems (HVAC, lighting, security, etc.) function properly; coordinate repairs with Facilities.
Manage inventory of equipment and supplies to support events and daily operations.
Support technical needs for events, including audio-visual and lighting systems.
Monitor facility adherence to fire codes, ADA standards, safety requirements, and emergency procedures.
Staff Leadership & Management
Train, supervise, and evaluate Event Services staff, including part-time and temporary employees.
Develop staff schedules to ensure proper coverage for operations and events.
Promote a positive team culture focused on service, efficiency, and accountability.
Customer Service & Client Relations
Ensure exceptional service for all internal and external customers.
Address and resolve client concerns promptly and professionally.
Collaborate with the Event Services Supervisor for seamless event execution.
Administrative & Strategic Responsibilities
Assist with developing and managing the operations budget; monitor spending and identify cost-saving opportunities.
Prepare reports on facility usage, maintenance needs, and operational performance.
Work with Marketing to promote the CMCC and attract diverse events.
Manage vendor relationships, including catering and other service partnerships.
Contribute to long-term planning for facility improvements, expansion, and revenue enhancement.
Minimum Education and Experience
Bachelor's degree in Business Administration, Hospitality/Event Management, or related field preferred.
Minimum 3 years of experience in facility operations, event management, or similar work.
Minimum 3 years of supervisory experience required.
Equivalent combinations of education and experience will be considered.
$43k-60k yearly est. 4d ago
Facility Operations Runner, Charlotte
Cloudkitchens 3.6
Operations director job in Charlotte, NC
Join CloudKitchens as a Facility Operations Associate! Ready to thrive in our dynamic environment? As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service.
About the Role:
Organize and transport food orders with accurate scanning and smart handoffs.
Handle admin duties, maintain clean facilities, and be the go-to problem solver.
Create a community bridge between CloudKitchens, restaurant partners, and drivers.
What You'll Do:
Be the reliable face of our business.
Retrieve orders from kitchens to central processing.
Provide outstanding service to the facility team, restaurant customers, and drivers.
Qualifications:
Ability to lift up to 50 pounds and navigate stairs.
Excellent organizational and multitasking skills.
Independent problem-solving ability.
Effective communication skills in person and electronically.
Positive attitude in a fast-paced environment.
Previous experience in Customer service, food service, or delivery app drivers are usually a good fit.
About CloudKitchens: We're an ambitious tech startup revolutionizing food delivery - you can watch a quick video about what we do below. Join us and shape the future of food delivery!
Follow us on our Instagram to learn more about what we're doing, hear from customers & stay connected!
Apply Now
Job Type: both Part-time and FTE
Pay: $12.00 - $14.00/hour
Locations: South End Eats
Experience: None required
Shift Availability: We operate 7 days a week, from morning to night - share your availability, and we'll match you with the right facility/shift.
Work Location: In person
Expected Hours: from 15h/week to FTE (40h/week)
Benefits: Flexible schedule, Paid sick time, growth opportunity
Physical Setting: Quick service & fast-food restaurant
$12-14 hourly 5d ago
Operations Manager
Project Outpour
Operations director job in Charlotte, NC
Reports To: Chief Dignity Officer (CDO) / Executive Director
Employment Type: Full-Time
Compensation Range: $45,000-$50,000, plus a health insurance stipend is provided to eligible employees to support the cost of individual health insurance coverage
Position Summary
The Operations Manager is responsible for building, overseeing, and maintaining the operational systems, staff coordination, and administrative infrastructure that allow Project Outpour's mobile shower and hygiene services to operate consistently, safely, and with dignity as the organization grows.
Working closely with the Chief Dignity Officer, the Operations Manager owns operational accountability, including systems development, staff supervision, scheduling, payroll administration, inventory and in-kind tracking, data integrity, compliance-related processes and supports the coordination of communications workflows in collaboration with the Chief Dignity Officer. This role translates strategic direction into documented procedures, clear expectations, and reliable workflows that support both frontline execution and long-term sustainability.
The Operations Manager supervises staff performance and operational compliance. This role requires sound judgment, discretion, systems thinking, and the ability to anticipate operational needs before they become service disruptions. Occasional evening or weekend work is required. This role is expected to perform all duties in alignment with Project Outpour's Staff Expectations & Standards and dignity-centered service model.
Key Responsibilities
1. Operational Systems & Infrastructure
Own the design, implementation, and maintenance of operational systems and workflows.
Develop, document, and update SOPs to support safe, consistent, and scalable service delivery.
Translate leadership direction into clear, actionable processes and role expectations.
Identify operational risks, gaps, or inefficiencies and recommend solutions.
Ensure operations align with Project Outpour's mission, values, and dignity-centered service model.
2. Staff Supervision, Coordination & Accountability
Supervise staff performance, scheduling, and role clarity across the operations team.
Provide guidance, coaching, and corrective feedback as needed.
Support onboarding, training coordination, and staff documentation.
Lead operational communication and facilitate staff meetings as assigned.
Serve as the escalation point for operational issues identified by the Team Lead.
Maintain clear boundaries between supervision, leadership, and frontline execution.
3. Program Operations Oversight & Quality Control
Oversee operational consistency across all mobile shower locations.
Monitor adherence to SOPs, safety standards, and service quality.
Conduct operational reviews and implement improvements.
Support new service locations, pilots, or expansions by organizing logistics and systems.
Embed trauma-informed, dignity-centered practices into all operational decisions.
4. Financial, Payroll & Administrative Operations
Process bi-weekly payroll accurately and on time.
Maintain payroll records and ensure compliance with internal policies.
Track operational expenses and program-related spending.
Support budget development, monitoring, and variance tracking.
Prepare documentation for audits, reconciliations, and grant compliance.
Manage administrative and sensitive mail and correspondence.
5. Inventory, In-Kind Donations & Asset Management
Own systems for tracking hygiene supplies, equipment, and operational inventory.
Ensure donor acknowledgment and compliance processes are followed.
Oversee maintenance schedules for vehicles, trailers, and equipment.
6. Data Integrity, Reporting & Compliance
Ensure accurate and timely collection of service data across locations.
Review data submitted by Team Lead for accuracy and completeness.
Maintain data systems suitable for grants, audits, and reporting.
Support leadership with data-informed decision-making.
7. Partner & Administrative Coordination
Serve as the primary operational contact for site hosts and partners.
Coordinate logistics, schedules, and expectations with external partners.
Attend meetings or events as needed to support operations.
8. Other Duties
Perform other duties as assigned by the Chief Dignity Officer or organizational leadership, consistent with the scope and nature of the role.
Required Qualifications:
2-4+ years of experience in nonprofit operations, program management, logistics, or a related field.
Demonstrated experience supervising or managing staff, including setting expectations, providing feedback, and addressing performance concerns.
Proven ability to build, document, and manage operational systems, workflows, and SOPs.
Experience supporting or overseeing payroll, scheduling, budgets, and administrative processes.
Strong organizational skills with the ability to manage multiple priorities independently.
Proficiency with Google Workspace (Drive, Docs, Sheets) and Microsoft Office, including Excel.
Strong written and verbal communication skills.
Ability to exercise sound judgment, discretion, and problem-solving in a fast-paced, community-based environment.
Commitment to trauma-informed, dignity-centered service.
Valid driver's license and ability to serve as a backup driver for the mobile shower unit when operationally necessary.
Preferred Qualifications:
Experience working in direct-service or community-based organizations.
Familiarity with inventory systems, in-kind donation tracking, or compliance documentation.
Experience supporting audits, grant reporting, or funder requirements.
Comfort working in both field-based and administrative settings.
Experience supporting program growth, expansion, or operational scaling.
Physical & Schedule Requirements:
Ability to work flexible hours, including occasional evenings or weekends.
Ability to lift up to 40-50 lbs as needed to support operations.
Willingness to be present at service sites periodically for observation, support, and quality control.
What Success in This Role Looks Like
Systems reduce confusion and dependence on individuals
Staff are supported, accountable, and aligned
Services operate consistently without crisis management
Compliance, payroll, and data are accurate and timely
Growth happens without mission drift
$45k-50k yearly 2d ago
Director of Continuous Improvement
Aalberts Integrated Piping Systems
Operations director job in Pageland, SC
Director Continuous Improvement - South Carolina
At Aalberts Integrated piping systems, we have the best, most complete flow control device and connection technology portfolio in the industry. Our goal is to make it an easier and better buying experience by being the only organization that offers a complete line of flow control devices and piping systems solutions.
The Community You Will Join:
At Aalberts Integrated piping systems, we recognize the importance of providing our employees with a good work environment, exceptional leadership, and excellent benefits package.
The Impact You Will Make:
Reporting directly to the Chief Operations Officer, The Director of Continuous Improvement acts as role model and serves as a champion for successful and sustained Lean implementation, APS and CI processes in the region or division. This position requires a leader, who is in charge to manage the regional or business group CI network to improve the manufacturing efficiency of the sites (Safety, Scrap, Delivery, Direct labor productivity, OEE, and other cost), deploy the Group CI and business group operation strategies and initiatives and to support site team in continuous improvement activities. In additional to ensure follow up of all the productivity projects at business group in the areas and support the business strategies like footprint, P-30 (improve 30% productivity plan), etc.
A Typical Day:
Work closely with regional COO or business group COO to build the CI network according to the operation strategy.
Support the Plant / Site Managers, APU Managers and Plant / Site CI Managers to understand the CI strategies and apply the Lean tools.
Support the production supervisors to understand the importance of the respect of the standards and their improvement role.
Ensure that Plant / Site CI Managers network is permanently fulfilled at right level for success.
Manage the Plant / Site CI Managers network of the region or division: annual professional competences appraisal, contribution & validation to recruitment, definition of training plan, validation of lean skill development and manage detection/growing of local production system potentials. Organize network meeting and On Job Training.
Organize the cross fertilization of good practices within the region or division.
Ensure that lean rules are taken into account in new projects at right time.
Validate the Sites lean deployment plan vs Group directives & instructions, and Sites Priorities, including Smart factory/Industrial 4.0, and support their deployment.
Help the Plant / Site Managers identify opportunities for SQDICP progress.
Deploy and follow Group initiatives within his/her region or division.
Check through a regular presence on every Site of his region or division that Sites are working on appropriate priorities.
Coach Plant / Site Managers: Plant, Production, APU, CI, Production & Supply Chain support functions on lean processes implementation.
Check regularly Gemba in depth the proper deployment of lean roadmaps and ensure a close follow up of progress plans.
Challenge the plants' budget & related financial indicators of sites in budget preparation phase.
Validate, challenge & follow Direct Labor and equipment operational performance improvement actions.
Ensure a lean reporting.
Contribute to the improvement of Group Lean standards & tools.
Support industrial 4.0 / smart factory implementation.
As Aalberts Production System roadmap developer.
Participate to Group Kaizen workshops, Committees & townhall.
Contribute in selected Group initiatives upon request.
Troubleshooting and help building progress roadmaps for sites when in crisis.
Review key productivities at business group and level support teams to define the best implementation strategy
Review key productivities at business group level to assess applicability of ideas transversally at other sites in order to coordinate validation and globalize project efforts.
Ensure sites are managing payback of any productivity project being managed
Support workshops in the sites and at suppliers to improve savings portfolio
Continuously monitor TOP 10 productivities in the sites
Prepare & organize monthly productivity review meeting
Support teams to remove roadblocks on key projects to meet productivity project milestones
Encourage the search for new ideas, collect and pass them on to groups responsible for processing them
Benchmark permanently the products and best internal / external industrial practices and deploy to all sites
Encourage the search for new ideas, collect and pass them on to groups responsible for processing them
Assess applicability of key projects in all sites within the business group
Coach and guide the project managers to organize cost improvement workshops. Cost reduction ideas need to include all areas; material, direct labor, packaging, transportation, etc. Focus on the top worst projects of each sites.
Your Expertise:
Bachelor's degree in mechanical or industrial engineering.
Lean Manufacture in car automotive for > 8 years.
Strong background experience in purchasing, program management, manufacturing and /or supply chain management.
American Society for Quality (ASQ) Certified Six Sigma Black Belt (CSSBB) preferred.
Targeted Attributes:
10+ years in Lean methodologies, such as Lean Six Sigma, Kaizen, Muda hunting, Standard Work, Cycle time balance with automation design, SMED, TPM, Value Stream Mapping, and Lean product line design, plant layout and logistic warehouse layout optimization, Design for 6 sigma.
Experience in developing smart factory/industrial 4.0 (MES, E-KANBAN, AGV/ARM …)
Experience developing and improving lean training, tools and methods.
Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
Exceptional leadership and communication skills, with the ability to inspire and influence operation teams at all levels.
Change management expertise, with the ability to manage resistance and drive cultural transformation.
Proficiency in using Lean software tools and technologies for process mapping, data analysis, and reporting (PPT, Excel, AutoCAD).
Strong international mindset and a good ability to interact with all levels of the organization. Be able to lead and continuously motivate teams to push and achieve savings.
Your Location:
This position is onsite Monday through Friday with regular travel between Pageland and Conway plant locations. Relocation support is available for this role.
Our Commitment to All:
Aalberts Integrated Piping Systems is an equal opportunity employer. At Aalberts IPS, we are committed to treating all Applicants fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
How We Take Care of You:
The salaried rate for this role is fair and decided upon based on experience and proven skills alignment through our interview process. This role includes bonus component. This role will observe our companies 12 paid holidays, generous paid time off, and competitive full suite benefits package.
How much does an operations director earn in Concord, NC?
The average operations director in Concord, NC earns between $58,000 and $178,000 annually. This compares to the national average operations director range of $65,000 to $164,000.