Operations director jobs in Conway, AR

Job Description Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting opportunity for a Senior Vice President of Operations based in Little Rock, Arkansas. POSITION SUMMARY The Senior Vice President (SVP) of Operations is a pivotal member of Summit Utilities' executive leadership team, accountable for driving operational strategy, execution, and performance across the enterprise. This role provides executive oversight of Operations, Operations Support, Gas Supply, and Engineering, ensuring that Summit delivers safe, reliable, and sustainable energy for the communities we serve. As a strategic partner to the CEO, COO, and Board of Directors, the SVP will shape operational priorities, steward critical infrastructure investments, and forge strong regulatory and stakeholder relationships. This executive balances near term operational excellence with long term innovation, positioning Summit to remain resilient, competitive, and customer focused in a rapidly evolving energy landscape. PRIMARY DUTIES AND RESPONSIBILITIES Strategic & Operational Leadership Define and execute operational strategies that align with corporate objectives, regulatory requirements, and customer needs. Lead enterprise-wide operational excellence initiatives to drive safety, reliability, efficiency, and cost effectiveness. Oversee modernization of transmission, distribution, and system assets to ensure long term sustainability. Capital Stewardship & Financial Leadership Direct multiyear operating and capital budgets, ensuring disciplined fiscal management and alignment with growth priorities. Provide executive oversight of major infrastructure projects, modernization efforts, and system expansions, ensuring projects are delivered on time and under budget. Optimize allocation of workforce, technology, and capital resources to maximize value, resilience, and operational agility. Risk, Safety & Resilience Champion a safety-first culture fostering accountability and compliance at every organizational level. Identify, anticipate and mitigate operational, environmental, and safety risks, implementing robust controls and response frameworks. Lead the development, execution, and continual refinement of enterprise crisis response, disaster recovery, and resiliency plans. Regulatory & Stakeholder Engagement Represent Summit with regulators, policymakers, and industry associations engaging on relevant policy, safeguarding company interests, and maintaining regulatory compliance. Serve as an ambassador to external stakeholders, strengthening trust, transparency, and corporate alignment with community needs. Report operational performance, priorities, and emerging challenges to the Board and executive team at regular intervals and as needed. Leadership & Talent Development Mentor, coach and develop a high performing team of operational executives and senior leaders. Ensure succession readiness and foster a culture of accountability, collaboration, and professional growth. Foster an environment of fairness, respect, and broad organizational engagement throughout all levels of the company. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Engineering (ABET accredited), Business, or a related field required, with a preference for Engineering. Advanced degree (MBA, MS Engineering, or equivalent) strongly preferred. 15+ years of progressive leadership experience in the natural gas or regulated utility sector, including 10 years in senior/executive operational leadership roles. Demonstrated expertise in large scale operations management, capital program execution, regulatory affairs, and enterprise risk management. KNOWLEDGE, SKILLS, ABILITIES Deep knowledge of utility operations, safety standards, regulatory compliance, and industry best practices. Strategic business acumen with proven track record of success in operational transformation, financial oversight, and innovation. Strong executive presence with the ability to influence at the Board, regulatory, and community levels. Exceptional stakeholder management, communication, and negotiation skills for building partnerships with executives and external entities. Proven ability to champion continuous improvement and adoption of emerging technologies. Commitment to recruiting, developing, and leading high-performing, teams with broad representation in a dynamic, complex environment. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.

The National Director, Rare Disease is a senior leadership position accountable for setting the US strategy, operational oversight, and performance management of the Rare Disease Field Medical Affairs (FMA) team. This role manages the unique challenge of strategically deploying a small MSL team across a disparate rare disease presence (including PKU and ALS), ensuring effective scientific exchange, supporting identification for evidence generation needs, and collaboration with patient advocacy and policy teams to ensure strategy reflects patient perspectives. The Director is responsible for medical customer engagement, including the hiring, development, coaching, and strategic deployment of the Rare Disease MSLs (including the PKU and ALS MSLs). This position reports directly to the Rare Disease Medical Business Unit Lead. **** **Key Responsibilities:** **Leadership and People Management** + Oversee the recruitment, on-boarding, training, and performance management processes, including development of performance metrics, for the Rare Disease FMA team, ensuring all personnel meet high professional and scientific standards + Lead, mentor, coach, and support performance management of the national team of Rare Disease MSLs, fostering a culture of scientific excellence, accountability, and patient focus + Manage the US FMA budget, resource allocation, and key operational metrics to optimize field effectiveness and efficiency + Represent stakeholder needs, insights, and knowledge to other parts of Otsuka including senior leadership and other internal partners **Strategic Deployment and Stakeholder Engagement** + Develop and implement the overarching US FMA strategy and annual operating plan, focusing on strategically deploying MSLs to cover a disparate rare disease presence and small patient populations + Direct the team's efforts to identify centers and/or patients suitable for evidence generation (e.g., registries), recognizing the significant recruitment challenges inherent in rare diseases + Ensure MSLs effectively interact with multidisciplinary care teams of specialists (e.g., metabolic specialists for PKU, neuromuscular specialists for ALS) to foster comprehensive scientific exchange + Lead the strategy for connecting with key external stakeholders, including patient advocacy groups at national and international congresses, ensuring coordinated scientific coverage and efficient resource use + Maintain relationships with key opinion leaders, healthcare professionals, and key accounts to facilitate scientific exchange, and will act as the primary point of contact for these external stakeholders. **Operational Excellence** + Maintain accountability for ensuring all field activities, scientific exchanges, and documentation adhere to relevant company SOPs, regulatory requirements, and industry guidelines + Monitor key performance indicators (KPIs) and operational metrics for the national team, using data to drive continuous improvement in scientific and medical customer engagement, efficiency, and insight collection + Oversee the consistent capture, aggregation, and synthesis of high-quality medical insights from the field to inform internal strategic decision-making within Medical Affairs and across the broader R&D organization + Consider technology and AI to support workflow improvement **Cross-functional Integration** + Serve as the primary field medical affairs representative to the Rare Disease Medical Business Unit Lead and core cross-functional leadership team (e.g., Commercial, Market Access, etc.) + Coordinate with the Clinical Development team to support site identification, feasibility assessments, and operational excellence for clinical trials within the Rare Disease space **Compliance and Training** + Ensure all activities adhere to applicable regulations, compliance, guidelines, and industry standards. + Stay abreast of relevant regulatory and legal developments, providing guidance and training to the team as needed. + Able to fulfill required internal company training requirements in a timely manner **Qualifications** **Education and Experience:** + Advanced scientific or clinical degree is required (PharmD, MD, PhD, or equivalent) + Minimum of 10 years of field experience in the pharmaceutical or biotechnology industry + Minimum of 3-5 years of direct people management experience leading a field-based MSL team (Regional or National responsibility required) + Extensive experience in Rare Disease or a highly specialized therapeutic area with complex patient journeys and limited physician specialists + Proven success in developing and executing national medical strategies, budget management, and clinical trial support **Skills and Competencies:** + Exceptional ability to lead, motivate, and manage a remote, high-performing scientific team + Strong ability to lead, influence, and collaborate in a matrixed environment regardless of reporting structure and operating under ambiguity without a set playbook. + Superior strategic planning and organizational management skills, capable of translating broad strategy into tactical execution plans under constraints of a small team size + Deep understanding of the Rare Disease patient and provider ecosystem, including multidisciplinary care models, patient advocacy, and diagnostic pathways + Excellent communication, presentation, and cross-functional leadership skills, with proven ability to influence + Ability to travel at least 60% - attend regional and international conferences / workshops to obtain new competitive information, keep abreast of clinical trends and support, and maintain relationships with key investigators and scientific research **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Facility Operator - Working with a tight-knit team to solve the everyday issues of producing high quality asphalt binder. We are a great company with great pay and great benefits. Ergon Asphalt & Emulsions is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations throughout the U.S. and Mexico, but we pride ourselves on maintaining a small-company feel. Our position is for a full-time Facility Operator at our Little Rock, AR, facility. The ideal operator would possess good organizational, time management, problem-solving, and housekeeping skills. We want people who look for opportunities to learn new skills and can contribute to making our facility an even better place to work. Our facility operators produce neat and polymer modified asphalt oil for sale to paving and repair customers. The position works in the tank farm with other operators as a team to produce, process, ensure quality, and load/unload materials directly to our customers. Please do not apply if you are looking for an office-based job. We need people who enjoy being outside in a variety of weather conditions so that we as a team can better serve our customers. Facility Operator Job Duties: * Assist with testing products in the lab * Input quality specifications and batch data into reports * Sample product quality * Load and unload trucks and railcars * Conduct minor maintenance on equipment in the plant (pumps, racks, mixers) * Attend and participate in daily production/quality/EHS (Environmental Health & Safety) meetings * Utilize our proactive tools (safety checklist, etc.) * Ensure good facility housekeeping * Stay current on required training * Wear the appropriate provided PPE (hard hat, face shield, long-sleeve shirt, H2S monitor, steel toe boots, safety glasses) * Effectively communicate between fellow operators, management, our trucking company and customers to meet needs Operator Requirements: * A high school diploma or equivalent * Proficiency in Excel (preferred) * Ability to work without supervision * Ability to read and follow written instructions * Basic math skills (e.g., add, subtract, multiply, divide) * Ability to learn computer skills * Able to lift 50 pounds with assistance and perform jobs that involve lifting, bending, climbing tanks and other structures * Valid driver's license * Able to work days and hours as scheduled, Monday through Sunday * Outdoor work in all seasons Ergon offers a competitive benefits package: 401(k), Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing Ergon is an EEO/AAP Employer. Email your resume, No Walk-ins or Phone Calls will be accepted. Applicant will be contact for interviews. Employment offer contingent upon pre-employment drug test, background check, and MVR. Position to be filled: Operator / Facility Operator

Job Description All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 👉 Apply Now Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas. 📍 Location: North Little Rock, AR 💼 Full-Time Leadership Role METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration. All applications must be submitted via the link below: 👉 Apply Now Join METRO and help move our community forward! EMPLOYMENT STATEMENT: METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Powered by JazzHR tK9lnkqgxk

Job Description Facility Operator - Working with a tight-knit team to solve the everyday issues of producing high quality asphalt binder. We are a great company with great pay and great benefits. Ergon Asphalt & Emulsions is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations throughout the U.S. and Mexico, but we pride ourselves on maintaining a small-company feel. Our position is for a full-time Facility Operator at our Little Rock, AR, facility. The ideal operator would possess good organizational, time management, problem-solving, and housekeeping skills. We want people who look for opportunities to learn new skills and can contribute to making our facility an even better place to work. Our facility operators produce neat and polymer modified asphalt oil for sale to paving and repair customers. The position works in the tank farm with other operators as a team to produce, process, ensure quality, and load/unload materials directly to our customers. Please do not apply if you are looking for an office-based job. We need people who enjoy being outside in a variety of weather conditions so that we as a team can better serve our customers. Facility Operator Job Duties: Assist with testing products in the lab Input quality specifications and batch data into reports Sample product quality Load and unload trucks and railcars Conduct minor maintenance on equipment in the plant (pumps, racks, mixers) Attend and participate in daily production/quality/EHS (Environmental Health & Safety) meetings Utilize our proactive tools (safety checklist, etc.) Ensure good facility housekeeping Stay current on required training Wear the appropriate provided PPE (hard hat, face shield, long-sleeve shirt, H2S monitor, steel toe boots, safety glasses) Effectively communicate between fellow operators, management, our trucking company and customers to meet needs Operator Requirements: A high school diploma or equivalent Proficiency in Excel (preferred) Ability to work without supervision Ability to read and follow written instructions Basic math skills (e.g., add, subtract, multiply, divide) Ability to learn computer skills Able to lift 50 pounds with assistance and perform jobs that involve lifting, bending, climbing tanks and other structures Valid driver's license Able to work days and hours as scheduled, Monday through Sunday Outdoor work in all seasons Ergon offers a competitive benefits package: 401(k), Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing Ergon is an EEO/AAP Employer. Email your resume, No Walk-ins or Phone Calls will be accepted. Applicant will be contact for interviews. Employment offer contingent upon pre-employment drug test, background check, and MVR. Position to be filled: Operator / Facility Operator Job Posted by ApplicantPro

Job Description Director of Operations - Little Rock, AR This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence. Key Responsibilities Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience. Analyze operational, financial, and clinical data to identify trends and opportunities. Collaborate with analytics and IT teams to develop dashboards and performance reports. Use data to support strategic planning, forecasting, and resource allocation. Oversee the performance and integration of ancillary services. Collaborate with finance teams to develop and manage budgets for operations and ancillary services. Drive adoption of technology solutions that enhance operational efficiency and patient engagement. Evaluate and recommend new systems or upgrades to support business needs. Manage cross-functional project teams, timelines, and deliverables. Foster a culture of accountability, collaboration, and continuous improvement. Evaluate potential acquisitions, partnerships, and new service lines. Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards. Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies. Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies. Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience. Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms. Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives. Ensure adherence to federal, state, and local healthcare regulations. Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements. Support organizational needs by performing additional duties and special projects as assigned by leadership. Required Skills Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills, with proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to function well in a high-paced and, at times, stressful environment. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite or related software. Education and Experience Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). 8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight. Proven success in managing ancillary healthcare services and leading cross-functional teams. Strong project management and process improvement skills. Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI). Excellent communication, leadership, and organizational skills. Experience with EHR systems and healthcare revenue cycle management. Familiarity with regulatory and compliance standards in outpatient urology services. PMP or Lean Six Sigma certification. (preferred) Physical Requirements Prolonged periods sitting at a desk and working on a computer Frequent use of hands and fingers for typing, writing, and handling documents. Visual acuity to read and analyze data on paper and electronic screens. Occasional nights and weekend work will be expected. Occasional travel. Must be able to lift to 20 pounds or less at times. Equal Opportunity Employer USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Reports To: General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers. * Lead, hire, train, and support staff to meet performance and service goals. * Ensure daily operations meet or exceed company standards and customer expectations. * Manage scheduling, attendance, and payroll processes. * Oversee cash handling, including daily bank deposits. * Maintain inventory and order supplies as needed. * Conduct regular team meetings and performance reviews. * Manage vendor contracts and ensure compliance documentation. * Ensure equipment and facility maintenance, including safety protocols. * Address staff and customer concerns professionally. * Foster positive employee relations. * Oversee day-to-day operations and ensure process compliance. * Travel occasionally to other locations and respond to facility alarms if needed. * Perform additional duties as assigned. * Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions. Required Skills & Experience: * Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence. * High School Diploma (GED) required; some college preferred, reflecting a dedication to growth. * Proficiency in Microsoft Office Suite is essential for effective communication and organization. * Excellent verbal and written communication skills are required to inspire and connect. * Ability to recruit, train, develop, and motivate staff reflects a passion for leadership. * Strong customer service skills are necessary for creating positive experiences. * Typing speed of at least 45 words per minute required for efficiency. * Fluency in English is mandatory for clear communication, bilingual proficiency is a plus. * Basic accounting and inventory management skills are needed for financial responsibility. * Ability to thrive in a fast-paced environment emphasizes adaptability. * Experience managing multiple processes for employees showcases organizational skills. * Conflict resolution proficiency is necessary for fostering collaboration. * Valid transportation is essential for accessibility. Pay $53,030.00 - $59,752 annually Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

Operations Manager - Vehicle Title & Registration Job Type: Full-time | $80,000 - $95,000 Annual Salary Reports To: Senior Director or VP of Operations As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has opportunities in California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Minnesota, Montana, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Texas, Virginia, and Wisconsin. About the Role: We're looking for a proactive and detail-oriented Operations Manager to lead day-to-day activities and ensure smooth, compliant, and efficient operations in the fast-paced world of vehicle title and registration. The ideal candidate will be a seasoned leader with deep knowledge of state motor vehicle and registration and title requirements, dealer service excellence, and operational workflows across a state. This role plays a critical role in driving the success of operational activities across the state. The primary responsibility is to oversee business contracts, office facilities, customer support and account management team, compliance with DMV regulations, and, where necessary, audit and inventory management teams, ensuring the team is providing "white glove service" to dealers. The Manager ensures operational efficiency while continually seeking ways to enhance processes, systems, and procedures, contributing to organizational growth and system expansion. This role also involves overseeing teams, ensuring compliance with company policies, and maintaining adherence to applicable laws. Key Responsibilities: Oversee client installations and training, title processing, registration, renewals, and lien transactions within the state and, at times, across state lines. Recruit, select, train, manage, and mentor a team of Title Clerks, local Customer Support and Account Management staff, delivering "white glove service" and ensuring franchise rooftops are visited every 30 - 45 days and other dealerships are called on the same cadence. Set job expectations, monitor performance, and coach. Hold 1:1's with direct reports to ensure excellent communication. Serve as the primary point of contact Customer Support and Account Executives for resolving escalated issues, including application performance and customer service challenges. Work closely with internal teams to address customer feedback and enhance the overall experience. Communicate critical operational policies during department meetings, fostering alignment across the organization. Ensure dealer communications, issues, and action items are documented in HubSpot and utilized to drive dealer satisfaction, software improvement, and ensure best-in-class software solutions. Coordinate across departments (e.g., product/R&D, Government Affairs, legal, etc.) to ensure compliance with jurisdictional titling, registration regulations, operational efficiencies, and software solution(s) improvement. Grow and maintain relationships with the state motor vehicle ("DMV", "BMV", etc.), dealer association(s), as applicable, dealers, and internal teams, partnering to improve efficiency and improve client experience. Provide data-based updates on team performance, SLA adherence, and customer satisfaction Ensure compliance with local, state, and federal regulations, including dealer and DMV guidelines. Maintain high standards of operational integrity and data security Monitor Registration Processing Specialist and dealer errors, training internal and dealer teams to minimize recurrence. Provide operational performance reports to senior management and collaborate closely with direct managers to ensure consistent execution of strategies. Act as a key stakeholder in improving the Vitu platform both at the state and national levels. Optimize workflows, reduce turnaround time, and ensure accuracy in documentation and filings. Monitor software performance metrics, troubleshoot workflow inefficiencies, and support continuous improvement initiatives Implement process improvements and identify cost-saving opportunities Develop, implement, and evaluate operational systems, procedures, and policies to ensure optimal workflow. Contribute to strategic plans by providing operations-related insights and recommendations. Implement productivity, quality, and customer service standards; resolve issues and identify emerging trends. Participate in preparing annual budgets, forecasting operational requirements, and scheduling expenditures. Oversee staff levels, wages, and contract labor to align with revenue projections resulting in meeting or exceeding the "rule of 40." Continuously analyze workflows and employee performance, making adjustments to enhance business operations. Ensure all operational activities comply with relevant laws and regulations, maintaining a safe and positive work environment. Qualifications: 3 - 5+ years of experience in title and registration operation management or related automotive/regulatory field, preferably in a SaaS or regulatory tech environment. Bachelor's degree in Business Administration, Operations Management, or a related field (Master's preferred). Strong understanding of multi-state DMV processes, electronic title systems, and compliance procedures preferred. Excellent communication, problem-solving, organizational, and project management skills. PMP certification is a plus. Proficiency/understanding in relevant platforms (e.g., Dealertrack, CVR, VITU, TitleTec), CRM, ERP, or other business operations platforms (e.g., Salesforce, Jira, Zendesk). High attention to detail and commitment to accuracy. Strong analytical, leadership, and problem-solving skills. Experience working with dealerships, fleet services, or third-party title processing companies preferred. Familiarity with emerging industry trends like digital titles and e-signatures preferred. Why Join Us: You'll be joining a dedicated team transforming how vehicle title and registration services are delivered. We value efficiency, accuracy, and people who thrive in a collaborative and regulatory-driven environment The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills. At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization. At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including - Healthcare Coverage for you and your family covering Medical, Dental & Vision Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) Generous PTO Pet Insurance Retirement Planning ID Theft Insurance Life and Disability Insurance Commuter Benefits Accident & Hospital, Critical Illness Insurance Tuition Reimbursement Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.

The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves. **Wage** : $70,000 annually This position is remote. **A Day in the Life:** The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet. **What You'll Do:** + Own Central Ops (CO) Escalation process for assigned region + Reduce field workload for complex fleet and maintenance issues + Own escalations from start to finish and work to expedite resolution through subject expertise. + Call dealerships and establish / take actions on next steps for problem vended vehicles + Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time + Identify bottlenecks which drive high no-rev days and work to remove/resolve + Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO + Measure vendor performance and hold accountable for SLAs + Track and report KPIs related to CO escalation resolution **What We're Looking For:** + 3 years' experience in fleet or maintenance operations + Bachelor's in Business Management, Supply Chain, or like field required + Moderate proficiency in [Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management] + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Results driven, ability to make decisions and help solve problems + Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team. + Ability to drive process and organizational change. + Ability to motivate teams and keep a positive attitude in a fast-paced environment. + Ability to work under minimal supervision with a goal-oriented mindset. + Ability to see the big picture and leverage critical thinking and decision-making skills. + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Description Wylander, a recruiting company specializing in the disaster restoration industry, is hiring an Operations Manager. This position is located in North Little Rock, AR. Benefits: Base Pay $75K plus (DOE) Health, Dental, Vision, Life Insurance Company Vehicle Electronics Package ________________________________________________________________________ The Operations Manager is responsible for creating high levels of client satisfaction by exceeding their expectations and fulfilling the company's contractual obligations through the timely and profitable delivery of their services. The Operations Manager will exceed established standards of performance through continuous process improvement, training, and development of employees. They are seeking a candidate with proven exceptional leadership skills, who maintains a positive attitude and remains flexible and open-minded as the company continues to grow. Responsibilities: Manage operations, execute procedures, and keep key personnel accountable Responsible for helping to achieve company goals Respond to property damage emergency calls when required Plan, organize and manage crews and subcontractors Establish and maintain client relationships and escalation issues Attend or lead appropriate company meetings Handle all inquiries for the team and demonstrate a high level of problem resolution and technical assistance Responsible for mentoring, coaching and developing employees, recognizing strengths and weaknesses, and developing their skills and abilities Conduct performance evaluations Manage CRM to ensure the company's highest success Additional duties as required Requirements: 6+ years' experience within the Mitigation and Reconstruction Restoration Industry At least 3 years' experience in a leadership role Proven ability to build, motivate and maintain high performing teams Xactimate estimate writing proven experience Industry specific certifications such as IICRC WRT, ASD, FSRT and AMRT are desirable Possess exceptional organizational, negotiating, planning skills (detail-oriented person) #P1IND

Job DescriptionDescription: DESCRIPTION SUMMARY OF RESPONSIBILITIES The Medical Operations Manager serves as an administrator of an ambulatory surgery center for both the clinic and the ambulatory surgery center (ASC). The duties of this position include, but are not limited to, supervising the nursing staff, overseeing patient care and administrative functions such as record keeping and materials management, and adding, changing and implementing policies. This person possesses strong leadership qualities, conflict-resolution skills and good judgment. The Medical Operations Manager provides key supervision for all clinic functions in his or her location and serves as the central administrator of its daily operations. The Medical Operations Manager provides multi-disciplinary training for new hires and current employees; and monitors, implements, and enforces policies and standards relating to PTCOA's unique employment setting to maximize the delivery of exceptional patient care. The Medical Operations Manager additionally exercises significant discretion in hiring support staff, ordering supplies, and coordinating clinic scheduling. ESSENTIAL FUNCTIONS Supervising and reviewing nursing staff, timekeeping, ensuring appropriate staff for volume and making staff assignments. Overseeing department budget and materials management. Reporting policy updates and changes to high-level staff members. Maintaining high standards of care and recording/reporting if there is a deviation in the standard of care. Managing patients' data and medical records. Acting as a liaison for patients, families, providers and staff with direction or assistance as needed. Maintains a safe environment for patients and staff. Oversees all aspects of perioperative patient experience. Using problem solving and conflict resolution skills to foster effective work relationships with team members. Daily Operations. Ensures smooth daily operation of the practice; appropriately troubleshoots problems and proactively identifies issues and develops recommendations for resolving issues. Manages daily staffing to ensure optimal operation of the Clinic. Provides effective guidance and feedback to all operational areas while developing a thorough knowledge of all departments and functions. Creates a respectful workplace and is accessible, open to new ideas, and respectful of the opinions of others, fostering a cooperative and collaborative environment. Responsible for all aspects of providers' schedules and scheduling templates. Patient Service. Provides superior patient service and an exceptional patient experience, demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and other applicable standards. Receives and assesses complaints and questions from patients of the Clinic and determines, based on guidance provided, the appropriate action to take in order to achieve resolution. Oversees the patient feedback program. People Management. Supervises all non-provider staff within the Clinic. Leads by example and always motivates diverse teams with self-confidence by exemplifying the company mission, values, and culture. Adapts leadership style to effectively deal with different situations and people, responding professionally when confronted with changes, adversity, and other work-related pressures. Ensures employee compliance with all applicable policies and procedures. Counsels and, in collaboration with the Human Resources Department, disciplines employees when necessary. Performs all supervisory timekeeping tasks in HRIS system and manages time off calendar for all Clinic staff. Conducts performance evaluations for new hires at the end of their introductory period, as well as on an annual basis for all staff. Leads regular staff meetings. Assists with recruiting tasks and hiring decisions. Coordination with Administration. Works closely and regularly with members of various departments (Human Resources, Finance, IT, Patient Support, etc.) to ensure that Clinic is following all appropriate policies, procedures, etc. with respect to that subject area. Serves as resource for all administrative departments for anything needed from Clinic. Training, Education and Policy Enforcement. Ensures that new hires are properly trained on all applicable policies, procedures, regulations, etc. needed to successfully perform their jobs. Monitors employee performance as necessary to identify the need for additional training and ensures that such training is provided. Regularly audits patient charts to confirm that providers and staff are complying with internal policies, as well as applicable federal and state regulations. Ensures that providers and staff are using appropriate versions of policies, forms, procedures, EMR updates, etc. Maintains copies of all applicable PTCOA policies, including the Employee Handbook and the Policies and Procedures Manual, among others, and ensures that employees are familiar with and following such policies. Compliance. Ensures Clinic's compliance with all applicable regulations, statutes and laws, including, but not limited to, the following: HIPAA, worker's compensation, MIPS/MACRA, FMLA, FLSA, ADA, Stark Law, False Claims Act (and any state equivalent), Medicare and Medicaid fraud and abuse regulations, etc. Additionally, the Medical Operations Manager is responsible for ensuring Clinic compliance with internal processes and policies, including those regarding the urine drug testing program, compliant charting, etc. The Medical Operations Manager also serves as the OSHA Safety Coordinator for the Clinic. Procurement and Supply Management. Oversees ordering, stocking and management of all supplies at your location. Facility Management. Manages and oversees facility issues at your location. This includes, but is not limited to, resolving issues involving utilities, plumbing, phones, computers, printers, fax machines, alarms, etc. and/or calling the appropriate individuals (whether internal or external) to resolve these issues. Marketing and Referral Development. Schedule in-person visits with referring physicians on a regular basis. Engage in community activities designed to enhance the company's reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence. Performs other related duties as assigned. CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. Requirements: REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, current TB skin test. Two (2) years of experience in a management or leadership role with a health care provider is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Light travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness · Food & Beverage Quality Assurance · Order Accuracy · Speed of Service · Accurate Food Presentation · Friendly & Attentive Customer Service b. Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming, Personal, & Courteous · Ensures Proper Sanitation and Food Handling · Prepared, in Uniform & Punctual for Shift · Cleanliness d. Other · Menu Knowledge · Rotation Seating · Aware of Events & Specials · Sense of Urgency · Store Events Spokesperson · Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations · Facility Maintenance and Cleanliness · Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting opportunity for a Senior Vice President of Operations based in Little Rock, Arkansas. POSITION SUMMARY The Senior Vice President (SVP) of Operations is a pivotal member of Summit Utilities' executive leadership team, accountable for driving operational strategy, execution, and performance across the enterprise. This role provides executive oversight of Operations, Operations Support, Gas Supply, and Engineering, ensuring that Summit delivers safe, reliable, and sustainable energy for the communities we serve. As a strategic partner to the CEO, COO, and Board of Directors, the SVP will shape operational priorities, steward critical infrastructure investments, and forge strong regulatory and stakeholder relationships. This executive balances near term operational excellence with long term innovation, positioning Summit to remain resilient, competitive, and customer focused in a rapidly evolving energy landscape. PRIMARY DUTIES AND RESPONSIBILITIES Strategic & Operational Leadership Define and execute operational strategies that align with corporate objectives, regulatory requirements, and customer needs. Lead enterprise-wide operational excellence initiatives to drive safety, reliability, efficiency, and cost effectiveness. Oversee modernization of transmission, distribution, and system assets to ensure long term sustainability. Capital Stewardship & Financial Leadership Direct multiyear operating and capital budgets, ensuring disciplined fiscal management and alignment with growth priorities. Provide executive oversight of major infrastructure projects, modernization efforts, and system expansions, ensuring projects are delivered on time and under budget. Optimize allocation of workforce, technology, and capital resources to maximize value, resilience, and operational agility. Risk, Safety & Resilience Champion a safety-first culture fostering accountability and compliance at every organizational level. Identify, anticipate and mitigate operational, environmental, and safety risks, implementing robust controls and response frameworks. Lead the development, execution, and continual refinement of enterprise crisis response, disaster recovery, and resiliency plans. Regulatory & Stakeholder Engagement Represent Summit with regulators, policymakers, and industry associations engaging on relevant policy, safeguarding company interests, and maintaining regulatory compliance. Serve as an ambassador to external stakeholders, strengthening trust, transparency, and corporate alignment with community needs. Report operational performance, priorities, and emerging challenges to the Board and executive team at regular intervals and as needed. Leadership & Talent Development Mentor, coach and develop a high performing team of operational executives and senior leaders. Ensure succession readiness and foster a culture of accountability, collaboration, and professional growth. Foster an environment of fairness, respect, and broad organizational engagement throughout all levels of the company. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Engineering (ABET accredited), Business, or a related field required, with a preference for Engineering. Advanced degree (MBA, MS Engineering, or equivalent) strongly preferred. 15+ years of progressive leadership experience in the natural gas or regulated utility sector, including 10 years in senior/executive operational leadership roles. Demonstrated expertise in large scale operations management, capital program execution, regulatory affairs, and enterprise risk management. KNOWLEDGE, SKILLS, ABILITIES Deep knowledge of utility operations, safety standards, regulatory compliance, and industry best practices. Strategic business acumen with proven track record of success in operational transformation, financial oversight, and innovation. Strong executive presence with the ability to influence at the Board, regulatory, and community levels. Exceptional stakeholder management, communication, and negotiation skills for building partnerships with executives and external entities. Proven ability to champion continuous improvement and adoption of emerging technologies. Commitment to recruiting, developing, and leading high-performing, teams with broad representation in a dynamic, complex environment. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice, and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

All applications for Rock Region METRO's Chief Operating Officer position must be submitted via the link below: 👉 Rock Region METRO is seeking a dynamic Chief Operating Officer to lead operations and drive excellence across our transit system. This is an exciting opportunity to make a lasting impact on public transportation in Central Arkansas. 📍 Location: North Little Rock, AR 💼 Full-Time Leadership Role METRO is conducting the Chief Operating Officer recruitment through our third-party search partner. All candidates must apply directly through the KL2 Connects portal for consideration. All applications must be submitted via the link below: 👉 Join METRO and help move our community forward! EMPLOYMENT STATEMENT: METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Director of Operations - Little Rock, AR This role oversees operational systems, processes, and infrastructure while enhancing efficiency and driving sustainable growth. It is ideal for a purposeful leader with the vision and expertise to optimize workflows, improve financial performance, and align day-to-day operations with long-term objectives. The Director will be responsible for standardizing operations, managing ancillary services, and leveraging data to support strategic decision-making and organizational excellence. Key Responsibilities Identify inefficiencies in day-to-day processes and design solutions and technology to improve productivity and the patient experience. Analyze operational, financial, and clinical data to identify trends and opportunities. Collaborate with analytics and IT teams to develop dashboards and performance reports. Use data to support strategic planning, forecasting, and resource allocation. Oversee the performance and integration of ancillary services. Collaborate with finance teams to develop and manage budgets for operations and ancillary services. Drive adoption of technology solutions that enhance operational efficiency and patient engagement. Evaluate and recommend new systems or upgrades to support business needs. Manage cross-functional project teams, timelines, and deliverables. Foster a culture of accountability, collaboration, and continuous improvement. Evaluate potential acquisitions, partnerships, and new service lines. Engage in ongoing professional development and educational initiatives to stay current with industry best practices and regulatory standards. Uphold the highest standards of confidentiality and data privacy, ensuring compliance with HIPAA and organizational policies. Coordinate with marketing and business development teams to support growth initiatives, service line expansion, and patient outreach strategies. Ensure business continuity and risk mitigation planning, including emergency preparedness and operational resilience. Oversee vendor relationships and contract negotiations related to operational services, supplies, and technology platforms. Develop and maintain strong relationships with physician leadership and practice managers to ensure alignment on goals and initiatives. Ensure adherence to federal, state, and local healthcare regulations. Represent operations in board meetings, executive strategy sessions, and external stakeholder engagements. Support organizational needs by performing additional duties and special projects as assigned by leadership. Required Skills Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills, with proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to function well in a high-paced and, at times, stressful environment. Ability to act with integrity, professionalism, and confidentiality. Proficient with Microsoft Office Suite or related software. Education and Experience Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). 8+ years of progressive experience in healthcare operations, with multi-site or corporate-level oversight. Proven success in managing ancillary healthcare services and leading cross-functional teams. Strong project management and process improvement skills. Proficiency in data analytics tools (e.g., Excel, Tableau, Power BI). Excellent communication, leadership, and organizational skills. Experience with EHR systems and healthcare revenue cycle management. Familiarity with regulatory and compliance standards in outpatient urology services. PMP or Lean Six Sigma certification. (preferred) Physical Requirements Prolonged periods sitting at a desk and working on a computer Frequent use of hands and fingers for typing, writing, and handling documents. Visual acuity to read and analyze data on paper and electronic screens. Occasional nights and weekend work will be expected. Occasional travel. Must be able to lift to 20 pounds or less at times. Equal Opportunity Employer USSM is committed to workforce diversity and are proud to be Equal Opportunity Employers. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law.

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Reports To: General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers. •Lead, hire, train, and support staff to meet performance and service goals. •Ensure daily operations meet or exceed company standards and customer expectations. •Manage scheduling, attendance, and payroll processes. •Oversee cash handling, including daily bank deposits. •Maintain inventory and order supplies as needed. •Conduct regular team meetings and performance reviews. •Manage vendor contracts and ensure compliance documentation. •Ensure equipment and facility maintenance, including safety protocols. •Address staff and customer concerns professionally. •Foster positive employee relations. •Oversee day-to-day operations and ensure process compliance. •Travel occasionally to other locations and respond to facility alarms if needed. •Perform additional duties as assigned. •Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions. Required Skills & Experience: •Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence. •High School Diploma (GED) required; some college preferred, reflecting a dedication to growth. •Proficiency in Microsoft Office Suite is essential for effective communication and organization. •Excellent verbal and written communication skills are required to inspire and connect. •Ability to recruit, train, develop, and motivate staff reflects a passion for leadership. •Strong customer service skills are necessary for creating positive experiences. •Typing speed of at least 45 words per minute required for efficiency. •Fluency in English is mandatory for clear communication, bilingual proficiency is a plus. •Basic accounting and inventory management skills are needed for financial responsibility. •Ability to thrive in a fast-paced environment emphasizes adaptability. •Experience managing multiple processes for employees showcases organizational skills. •Conflict resolution proficiency is necessary for fostering collaboration. •Valid transportation is essential for accessibility. Pay $53,030.00 - $59,752 annually Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Full-time Description DESCRIPTION SUMMARY OF RESPONSIBILITIES The Medical Operations Manager serves as an administrator of an ambulatory surgery center for both the clinic and the ambulatory surgery center (ASC). The duties of this position include, but are not limited to, supervising the nursing staff, overseeing patient care and administrative functions such as record keeping and materials management, and adding, changing and implementing policies. This person possesses strong leadership qualities, conflict-resolution skills and good judgment. The Medical Operations Manager provides key supervision for all clinic functions in his or her location and serves as the central administrator of its daily operations. The Medical Operations Manager provides multi-disciplinary training for new hires and current employees; and monitors, implements, and enforces policies and standards relating to PTCOA's unique employment setting to maximize the delivery of exceptional patient care. The Medical Operations Manager additionally exercises significant discretion in hiring support staff, ordering supplies, and coordinating clinic scheduling. ESSENTIAL FUNCTIONS Supervising and reviewing nursing staff, timekeeping, ensuring appropriate staff for volume and making staff assignments. Overseeing department budget and materials management. Reporting policy updates and changes to high-level staff members. Maintaining high standards of care and recording/reporting if there is a deviation in the standard of care. Managing patients' data and medical records. Acting as a liaison for patients, families, providers and staff with direction or assistance as needed. Maintains a safe environment for patients and staff. Oversees all aspects of perioperative patient experience. Using problem solving and conflict resolution skills to foster effective work relationships with team members. Daily Operations. Ensures smooth daily operation of the practice; appropriately troubleshoots problems and proactively identifies issues and develops recommendations for resolving issues. Manages daily staffing to ensure optimal operation of the Clinic. Provides effective guidance and feedback to all operational areas while developing a thorough knowledge of all departments and functions. Creates a respectful workplace and is accessible, open to new ideas, and respectful of the opinions of others, fostering a cooperative and collaborative environment. Responsible for all aspects of providers' schedules and scheduling templates. Patient Service. Provides superior patient service and an exceptional patient experience, demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and other applicable standards. Receives and assesses complaints and questions from patients of the Clinic and determines, based on guidance provided, the appropriate action to take in order to achieve resolution. Oversees the patient feedback program. People Management. Supervises all non-provider staff within the Clinic. Leads by example and always motivates diverse teams with self-confidence by exemplifying the company mission, values, and culture. Adapts leadership style to effectively deal with different situations and people, responding professionally when confronted with changes, adversity, and other work-related pressures. Ensures employee compliance with all applicable policies and procedures. Counsels and, in collaboration with the Human Resources Department, disciplines employees when necessary. Performs all supervisory timekeeping tasks in HRIS system and manages time off calendar for all Clinic staff. Conducts performance evaluations for new hires at the end of their introductory period, as well as on an annual basis for all staff. Leads regular staff meetings. Assists with recruiting tasks and hiring decisions. Coordination with Administration. Works closely and regularly with members of various departments (Human Resources, Finance, IT, Patient Support, etc.) to ensure that Clinic is following all appropriate policies, procedures, etc. with respect to that subject area. Serves as resource for all administrative departments for anything needed from Clinic. Training, Education and Policy Enforcement. Ensures that new hires are properly trained on all applicable policies, procedures, regulations, etc. needed to successfully perform their jobs. Monitors employee performance as necessary to identify the need for additional training and ensures that such training is provided. Regularly audits patient charts to confirm that providers and staff are complying with internal policies, as well as applicable federal and state regulations. Ensures that providers and staff are using appropriate versions of policies, forms, procedures, EMR updates, etc. Maintains copies of all applicable PTCOA policies, including the Employee Handbook and the Policies and Procedures Manual, among others, and ensures that employees are familiar with and following such policies. Compliance. Ensures Clinic's compliance with all applicable regulations, statutes and laws, including, but not limited to, the following: HIPAA, worker's compensation, MIPS/MACRA, FMLA, FLSA, ADA, Stark Law, False Claims Act (and any state equivalent), Medicare and Medicaid fraud and abuse regulations, etc. Additionally, the Medical Operations Manager is responsible for ensuring Clinic compliance with internal processes and policies, including those regarding the urine drug testing program, compliant charting, etc. The Medical Operations Manager also serves as the OSHA Safety Coordinator for the Clinic. Procurement and Supply Management. Oversees ordering, stocking and management of all supplies at your location. Facility Management. Manages and oversees facility issues at your location. This includes, but is not limited to, resolving issues involving utilities, plumbing, phones, computers, printers, fax machines, alarms, etc. and/or calling the appropriate individuals (whether internal or external) to resolve these issues. Marketing and Referral Development. Schedule in-person visits with referring physicians on a regular basis. Engage in community activities designed to enhance the company's reputation and name awareness in the community. Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence. Performs other related duties as assigned. CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. Requirements REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires valid, unrestricted Arkansas Registered Nurse license, ACLS and BLS certification, current influenza vaccination, current TB skin test. Two (2) years of experience in a management or leadership role with a health care provider is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to fluctuate significantly but at a minimum require work before, during, and after regular business hours. Light travel may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), standing, sitting, walking, and reaching. The incumbent operates all standard office equipment, motor vehicles, and mobile phones. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.