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Operations director jobs in Delaware

- 390 jobs
  • Chief Operating Officer

    Smith & Wilkinson

    Operations director job in Wilmington, DE

    Smith & Wilkinson has been retained by Artisans' Bank to identify the organization's next Chief Operating Officer (COO). Reporting to the President & CEO, this key executive will lead all aspects of bank operations, including deposit, loan, and systems operations; information technology and cybersecurity; facilities and vendor management; and marketing and community relations. The COO will drive operational excellence, strengthen customer experience, and partner with senior leadership to advance the Bank's strategic, digital, and organizational goals. The ideal candidate will bring broad community banking operations experience, strong technology and core systems fluency, proven leadership of cross-functional teams, and the ability to both think strategically and operate hands-on in a relationship-driven environment. Founded in 1861, Artisans' is Delaware's only mutual bank, a $716MM institution deeply rooted in the communities it serves. With 12 branches and 2 community-based lending hubs in Kent and Sussex Counties, strong capital, and a long history of stability, Artisans combines the personal service of a community bank with the discipline and mission of a depositor-owned institution. Decisions are made locally and collaboratively, and employees at all levels are closely connected to the customers and neighborhoods the Bank serves. The COO will play a critical role in guiding Artisans' continued evolution, modernization, and long-term success. Contact Darcy Flaherty or Cameron Boyd to learn more.
    $108k-190k yearly est. 1d ago
  • Global Investments Operations- Securities Lending

    Pyramid Consulting, Inc. 4.1company rating

    Operations director job in Wilmington, DE

    Immediate need for a talented Global Investments Operations- Securities Lending. This is a 06+months contract opportunity with long-term potential and is located in Wilmington, DE(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94591 Pay Range: $30 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Manage and ensure timely loan and return settlement in all markets and resolve related issues daily. Ensure appropriate collateral is agreed and transacted with counterparties daily. Calculate margin requirements to ensure compliance with internal and client guidelines, and provide reporting to auditors, management and clients. Ensure sufficiency management is reviewed with appropriate actions taken to mitigate securities lending risks to client investment portfolios. Follow established procedures and perform appropriate controls (including cash, security and collateral reconciliations), while exercising good judgment in managing risk and following escalation procedures. Coordinate and manage internal and external service provider relationships - ensure successful delivery of contracted services, proactively address and problem solve, build and adapt service level standards and agreements to meet the evolving needs of the business. Build and maintain close relationships and partnerships with Securities Lending and other client colleagues (trading desk, product managers, technology teams, etc.), as well as with external service providers, custodians and counterparties. Develop expertise in local market practices through experience, training, classes and outside research, to ensure best of class service. Support the continued evolution of the Securities Lending technology platform and global process model. Participate in projects as they relate to broader business product and system development, as well as process re-design and improvement. Seek to influence the change of the marketplace through participation in industry associations and vendor initiatives. Key Requirements and Technology Experience: Key Skills; Strong Securities Lending Operations Experience Financial Markets & Risk/Regulatory Knowledge Advanced Analytical - Aladdin, SQL/Python Understanding of financial markets and related instruments Working knowledge and understanding of securities lending Solid regulatory background and strong risk awareness, proceeds of APAC markets regime knowledge is a plus. Excellent attention to detail, problem solving/analytical abilities, research skills and able used to a high tempo working style. SQL/ Python Programming knowledge would be an advantage to help transform manual touch points and create efficiencies in the various workflows. Adaptable communication skills PC proficient with experience in Excel in particular Experience with Aladdin applications and workflows such as Dashboard, Trade Entry, Security Master and CAM would be desirable . Bachelors degree in related field preferred but not required . Our client is a leading Investments Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-35 hourly 3d ago
  • Vice President, Customer Financial Services & Financial Intelligence

    Lumen 3.4company rating

    Operations director job in Dover, DE

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **Position Overview** The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics. This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities. **Key Accountabilities** + Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives. + Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities. + Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners. + Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics. + Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making. + Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience. + Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights. + Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making. + Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards. + Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement. + Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment. **Success Measures** + Sustained improvements in invoice accuracy, timeliness, and customer experience. + Improved accounts receivable performance and dispute resolution effectiveness. + Delivery of major transformation initiatives on time and aligned to business outcomes. + Strong governance, control environment, and audit outcomes. + High engagement, capability, and performance of leadership teams. **Qualifications and Experience** + Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization. + Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes. + Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting. + Proven ability to lead through influence in matrixed environments and partner effectively with senior executives. + Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $238,076 - $317,434 in all states. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-REMOTE \#LI-SB1 Requisition #: 341018 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $238.1k-317.4k yearly 8d ago
  • VP Operational Excellence

    Dupont 4.4company rating

    Operations director job in Wilmington, DE

    At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers (******************************************* **The Opportunity** This is a pivotal moment to join DuPont, a company with a powerful legacy built on integrity and a relentless focus on safety and respect for people. We are embarking on a global transformation to redefine operational excellence, and we are looking for a visionary leader to drive this critical, company-wide initiative. As the Global VP of Operational Excellence, you will report directly to the Chief Operating Officer and be responsible for building a culture of continuous improvement that will create tangible value and elevate the maturity of our global operations. This is more than a leadership role; it is an opportunity to be the architect of change. You will inspire and mobilize a global team to reimagine our operational landscape across 75+ manufacturing locations and 5,000+ employees. We are seeking a leader who can not only craft a compelling strategic roadmap but also execute it with precision, driving significant productivity gains and fostering a unified culture of excellence. **Key Responsibilities** + **Architect the Future:** Develop, champion, and implement the global strategy for Operational Excellence, translating our vision into a definitive action plan that drives exceptional value across our businesses. + **Lead a Transformation:** Build and embed a sustainable, global culture of continuous improvement, empowering and developing talent across the organization to achieve new levels of performance. + **Drive Cross-Functional Impact:** Engage and influence senior leaders across Operations, Commercial, and other functions. Lead high-impact, cross-functional teams using advanced Lean and Continuous Improvement methodologies to solve complex business problems. + **Govern for Growth:** Manage the Operational Excellence governance process to ensure strategic plans are not only aligned with business needs but are also delivering measurable, sustainable results. + **Cultivate High-Performance Talent:** Lead and mentor a team of approximately 12 direct and indirect leaders, guiding a total team of about 60 operational excellence professionals. Develop continuous improvement capabilities that will become a core competency across the entire company. **What Success Looks Like** Within your first year, you will: + Secure buy-in from senior leadership and key stakeholders for your strategic roadmap and action plan. + Launch key transformation initiatives that demonstrate clear, measurable value to the business. + Establish a robust governance model that provides transparency and accountability across all operational excellence activities. + Begin cultivating a cultural shift, with tangible signs of increased engagement and ownership of continuous improvement at all levels and functions within the organization. **Qualifications** + Demonstrable track record of successfully leading enterprise-wide operational excellence or business transformation initiatives in a global manufacturing environment. + Exceptional strategic thinking and problem-solving skills, with the ability to articulate a clear vision and inspire others to achieve it. + Experience engaging and influencing executive-level stakeholders to gain support and alignment for major change initiatives. + Deep expertise in Lean and other Continuous Improvement methodologies. + Proven ability to lead, mentor, and develop high-performing teams, fostering a culture of accountability and results. + Bachelor's degree in engineering, supply chain or a related field. Advanced degree preferred. + 10+ years Global Multi-site or Large Site Leader, OpEx Leadership, and/or significant Supply Chain Experience + 10+ years of Leadership experience in Engineering, Manufacturing, Supply Chain, and Business + Ability to travel domestically and internationally up to 30% of time. **Location** DuPont Corporate Headquarters - Wilmington, DE Join our Talent Community (**************************************************** to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (****************************************************** . DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (********************************************************** .
    $110k-154k yearly est. 39d ago
  • Manufacturing Operations Director

    Dentsply Sirona 4.6company rating

    Operations director job in Delaware

    Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. This position is located in the heart of Southern Delaware; located just 25 miles north of Rehoboth Beach and only 20 miles south of the state's capital, Dover. Also, we are centrally located east and south of Baltimore, Philadelphia and Washington DC. Whether standing at a scenic point along the downtown River walk, or spending the day at one of Delaware's beautiful beaches, know that underneath the calm tranquility is the energy of a community on the move! Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us. Working at Dentsply Sirona you are able to: Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. Scope: The Director, Manufacturing Operations is responsible for direction of all manufacturing and supply chain activities for our Milford plant. This role is responsible for the development and implementation of all manufacturing and supply chain strategic and tactical plans that meet the organizational objectives for Safety, Quality, Delivery, Inventory, Cost control and People. Key Responsibilities: Works closely with the divisional management team on the development and implementation of strategic plans, organizational enhancements, operational strategies, management programs, and new product launches. Works as a strategic minded manager to proactively and reactively develop and implement practical, timely, and effective business solutions to operational issues and opportunities. Provides an operational vision and ensures that long-range plans are developed, managed and effectively address operational strengths, weaknesses, opportunities and threats. Provides manufacturing operations with balanced strategic and tactical leadership to facilitate the execution of plans that positively impact divisional profitability, customer satisfaction, employee satisfaction, and regulatory compliance. Develops and facilitates a culture that fosters the DS values. Develops and controls site operations budget, controls expenses within the scope of the approved budget, investigates/corrects budget variances. Analyzes operation to ensure expense control, effective equipment and workforce utilization, and continuous improvement to operational cost base. Actively monitors industry trends, equipment and process innovations, and emerging technologies and creates initiatives to capitalize on new opportunities. Establishes/monitors projects and priorities and assigns resources to achieve Manufacturing and Distribution objectives. Develops and monitors internal operational targets and tracking systems, evaluates data and trends and works with departmental management to develop actions to positively drive cost, quality, service, and human relation improvements. Ensures that the division remains in good standing with all regulatory bodies and conducts business in an appropriate ethical manner. Provides leadership and support to direct reports relative to progress of work, resolution of problems, and assurance that standards for quality and quantity of work are met. Provides consistent performance feedback and coaching to direct reports to assist in employee/career development. Ensures that proper regulatory procedures and work instructions are in effect and are being closely followed by all direct reports. Communicates openly and effectively with employees, recognizing and rewarding employees in an effort to build a strong team. Approves and controls operational expenditures within budget limits and investigates/corrects budget variances and drives to optimize the use of resources. Ensures all policies, procedures, practices and operational standards are effectively communicated to the entire operations team. Ensures that the facility remains in good standing with all regulatory bodies and conducts business in an appropriate ethical manner. Reports complaints in accordance with complaint handling process. Depending on the needs of the company, the employee may be entrusted with and asked to perform other tasks related to his/her competence. Education: Bachelor's Degree in related field or equivalent combination of experience and education will be considered. Years and Type of Experience: 10-15+ years of related experience with at least 5 years in leadership role. Key Required Skills, Knowledge and Capabilities: Ability to read and interpret documents such as drawings, specifications, safety rules, operating and maintenance instructions, procedure manuals and regulatory documentation. Ability to write routine reports, correspondence and process documents. Ability to speak effectively before groups and employees in the organization. Write monthly progress reports and capital requests. Ability to understand mathematical and financial concepts such as absorption, variance reporting, probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, metric measurement and proportions to practical situations. Must be able to perform calculations in design of facility processes and equipment. Ability to define a problem, collect data, analyze data, and reach a definite conclusion. Ability to effectively manage people relationships at all levels within the organization. This includes the ability to make difficult people decisions that are in the best interest of the site. Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include “Accommodation Request” in the subject. For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at **************************
    $118k-160k yearly est. 6d ago
  • Director Commercial Continuous Improvement

    Hottinger Bruel & Kjaer Inc.

    Operations director job in Delaware

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity - it's how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises - to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success. The position We are looking for a Director of Continuous Improvement / Lean to lead Lean transformation in the Virtual and Physical Test Business Unit, supporting HBK's aim to become lean, digital, and customer focused. This role will embed Lean principles across commercial, service, and R&D teams to promote operational excellence and innovation. The ideal candidate will be a hands-on leader in a commercial setting with a proven track record of delivering measurable results in cost savings, revenue growth, and process efficiency. This role requires strategic agility, strong facilitation skills, change management capabilities, and the ability to influence senior leaders and cross-functional teams in executing change. The role will report directly to the EVP Virtual and Physical Test Business Unit. Primary responsibilities: Lean Strategy & Deployment * Lead the deployment of Spectris Business Systems-aligned Lean methodologies including among others Kaizen methodology, A3 Problem Solving, Tiered accountability structures, Leader Standard Work * Implement lean as a strategic enabler for HBK's transformation into a digital-first solutions provider with the aim of growing the business significantly and achieve industry-leading margins * Deploy strategy through Hoshin Kanri methodology and execute a multi-year roadmap aligned with these business targets. * Optimize the lean principles for commercial, service and R&D teams embedding the Voice of the Customer and improving customer experience and satisfaction Commercial, Service and R&D Operations Excellence * Identify and deliver cost reduction and revenue expansion opportunities through Lean initiatives. * Facilitate Kaizen events, Value Stream Mapping workshops, problem solving activities and other improvement activities, partnering with business leaders to drive continuous improvement. * Experience in leveraging digital tools (e.g. process mining, AI, analytics) to enhance Lean initiatives. * Establish and monitor KPIs to track progress and impact. Change Management & Leadership Engagement * Partner with Business Unit leaders to embed Lean thinking into daily operations and strategic planning, including leadership standard work and tiered accountabilities. * Provide coaching and support to functional leaders and teams on Lean tools and techniques. * Drive change management efforts to ensure successful adoption and sustainability of improvements. Capability Building * Develop and deliver training programs to build Lean capabilities across the organization. * Mentor and develop a network of Lean champions within the business. Governance & Sustainability * Establish governance structures to ensure sustainability of Lean Improvements * Collaborate across HBK's business segments and functions to scale lean practices across HBK. Professional qualifications * Minimum 10 years of experience in Lean/Continuous Improvement roles, in a commercial or customer-facing environment. * Proven track record of delivering quantifiable business results through Lean initiatives. * Strong facilitation skills with experience leading cross-functional workshops and improvement events. * Deep understanding of Lean tools and methodologies (e.g., Hoshin Kanri, A3 Thinking, VSM, Kaizen, Standard Work). * Experience in change management, stakeholder engagement, and coaching leaders. * Excellent communication and interpersonal skills. * Bachelor's degree required; advanced degree or Lean Six Sigma certification preferred. * Certifications such as Lean Six Sigma Black Belt/Master Black Belt are highly desirable. Personal skills * Commercially Astute & Customer-Focused: Demonstrates a strong business orientation with a customer-centric mindset, consistently driving initiatives that enhance value delivery, customer satisfaction, and long-term retention. * Analytical & Performance-Driven: Applies a rigorous, data-driven approach to process improvement, leveraging KPIs and commercial analytics to identify inefficiencies, validate solutions, and measure impact. * Transformational Leadership & Resilience: Leads teams through complex change journeys, effectively managing resistance and fostering engagement. Maintains resilience and strategic focus even during setbacks or periods of slow progress. * End-to-End Process Thinker: Possesses a deep understanding of how processes interconnect across the commercial value chain, enabling holistic improvements that align with strategic business goals. * Curious & Continuously Learning: Embodies a growth mindset, actively seeking new insights, methods, and innovations to enhance value creation and drive continuous improvement across commercial functions. We Offer Freedom with responsibility is the framework for HBK's employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment. One company - HBK On 1 January 2019, Brüel & Kjær and HBM merged their activities into a new company called HBK (Hottinger Brüel & Kjær). With more than 3,500 employees worldwide and production facilities in Denmark, Germany, the UK, the USA, China and Portugal and presence in 80 countries, HBK is a leading player in the test and measurement area. For further info please visit *****************
    $101k-149k yearly est. Auto-Apply 5d ago
  • Operations Director (m/f/d)

    GXO Logistics Inc.

    Operations director job in Delaware

    Logistics at full potential We are looking for a highly motivated and experienced Operations Director to lead the deployment of our strategy across all sites in Germany. This role is critical in driving sustainable operational improvements, achieving financial targets, and embedding a culture of continuous improvement and performance excellence. The Operations Director is the line manager for the Site Directors and reports into the Managing Director Germany. What you'll do on a typical day: * Lead the Site Directors ensuring delivery of key activities in a timely manner and within budget * Work closely with the Management Team to ensure the delivery of revenue and profit targets * Constantly review service performance by the account to ensure that the contractual obligations are being met and the customers are satisfied * Ensure that the company`s values and vision are achieved through the development of an open, interactive and communicative culture * Maintain key customer relationships at all levels to ensure the smooth running of the account as well as seeking opportunities for growth * Identify opportunities to add value to existing operations through innovation, technology and continuous improvement * Regularly review and define the capability required in the team and generate career progression opportunities for individuals who have the potential to develop What you need to be successful: * Significant experience of managing complex or prestigious logistics contracts * Have a proven track record of project management and large-scale implementations at a senior management level * Have in-depth operational understanding of operations and warehousing. Transportation knowledge is a plus. * Possess strong financial acumen demonstrating excellent budget control * Have outstanding interpersonal skills, a customer focused approach, and the ability to build strong working relationships with customers * Be able to understand and analyse complex issues, making effective decisions * Challenge current ways of thinking in a constant search for improvement * Possess strong negotiation and influencing skills * Be able to think strategically and actively contribute to business plans efficiently and effectively * English and German verbal and written communications skills to work effectively with stakeholders * Have strong MS Office skills, and be able to pick up new IT systems quickly Ability to analyse data, both financial and operational, recognising trends, anticipating problems and drawing sound conclusions Unlock the potential of your future! Your work environment Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organization. GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. Want to know more about GXO Logistics? Watch the video below or visit our website gxo.com ******************************************* In short, this is the next place you want to work! For more information, please contact Marcello Cedrola (Executive Recruiter, Europe), he can be reached via ************************. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $94k-155k yearly est. Easy Apply 9d ago
  • Program Manager - Knowledge Management - Machine Learning Intelligence Operations

    JPMC

    Operations director job in Wilmington, DE

    Elevate your career by leading multi-faceted programs, integrating machine learning and artificial intelligence solutions for a dynamic impact across operations and the firm. As a Program Manager in the Knowledge Management team within the Machine Learning Intelligence Operation group, you will lead the delivery of innovative AI and machine learning solutions that drive impact across our operations. You will collaborate with diverse teams to shape product roadmaps, manage program execution, and enable enterprise-wide innovation. In this role, you will help foster a culture of inclusion, continuous learning, and operational excellence. Your work will directly influence how advanced technology solutions are delivered and adopted across the firm. Join us to make a difference for millions of customers and employees while advancing your career in a supportive, growth-oriented environment. Required or Additional Information To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). Job Responsibilities Lead the planning, execution, and delivery of AI/ML initiatives from inception to value realization, ensuring alignment with strategic goals Define program roadmaps, track key milestones, manage interdependencies, and proactively identify and resolve risks and blockers Manage risk and issue mitigation plans and escalation processes, ensuring transparency and accountability across teams Facilitate alignment and shared understanding across data scientists, engineers, legal/risk/controls/compliance teams, product managers, designers, data analytics, and business stakeholders Prepare and deliver high-impact updates, briefing documents, and executive presentations that inform decision-making and drive outcomes Build strong relationships across matrixed teams to influence without authority, mobilize resources, and secure commitment to timelines and scope Apply agile principles and delivery best practices to ensure quality, velocity, and adaptability in a fast-paced delivery environment Required Qualifications, Capabilities, and Skills 7+ years of experience in program or project management Strong experience in managing programs in fast-paced, high-ambiguity, matrixed environments Experience working directly with senior executives and technical teams Excellent organizational and problem-solving skills, with the ability to operate several steps ahead, anticipating needs, dependencies, and risks Bachelor's degree in Business, Engineering, Computer Science, or related field Proven track record of leading diverse stakeholders toward a common goal in highly complex environments Clear, concise communicator who can tailor messaging to senior leadership, technical teams, product teams, and business partners Strong command of tools and methodologies (e.g., Agile, Kanban, RAID logs, OKRs) to drive accountability and results Familiarity with machine learning workflows, data pipelines, model lifecycle management, and ethical/operational considerations Preferred Qualifications, Capabilities, and Skills 7+ years of experience in program or project management, preferably in technology, AI/ML, or data-focused environments Master's degree in Business, Engineering, Computer Science, or related field Delivery of AI/ML solutions in an enterprise context (e.g., model deployment, governance, model operations) Experience in startup, innovations, early product development environments Experience with regulatory/compliance-heavy domains (e.g., healthcare, finance) Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and machine learning/artificial intelligence (e.g., OpenAI) Impact and Opportunity This role is at the heart of one of the most strategic and transformational areas in the firm. As a trusted driver and partner of execution, you will impact how advanced technology solutions are delivered to market, influencing outcomes across the organization. You'll play a critical role in ensuring responsible AI adoption and accelerating the pace of innovation.
    $103k-149k yearly est. Auto-Apply 60d+ ago
  • Associate Director, Global Integrated Evidence Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations director job in Dover, DE

    The Global Integrated Evidence Operations, Associate Director role oversees and coordinates the operational processes, digital system support, and governance for Global Integrated Evidence & Innovation (GIE&I), which includes responsibility for operating models, system readiness, and process adherence for integrated evidence planning (IEP) and generation programs across the enterprise. In addition, the role will play a crucial role in enhancing the efficiency and effectiveness of general department operations to support timely and transparent delivery of high impact evidence. Responsibilities: + Support the creation and management of IEPprogramwith a focus on operational efficiency by building out andmaintainingdigital planning platform/repository + Track and report IEP programupdatesto leadership + Overseethe digital IEPplanning platform/repository andmonitordata quality + Ensure operational excellence through the continued development and implementation of standardized processes, tools, and governance for IEPand generation + Contribute to the development of operational KPIs and dashboards tomonitorperformance and drive continuous improvement for IEPplanning and generation + Lead enterprise training,change management, and capability building forsystems, process, and governance + Supportevidence planning governance to ensure alignment with asset vision and strategic objectives + Supportevidence generation governance to oversee the execution of evidence generation activities. + Contribute strategic thinking and thought partnership forevidenceoperations,systemsand governance + Recommend process improvements and efficiencies toleadership + Develop andmaintainrelationships with colleagues involved in the IEP, evidencegenerationand governance processes. **Requirements:** + Bachelor's degree in drug development or business management. + 5+ years of experience in life sciences or project management supporting research needs. + Proventrack recordin program management with matrixed teams in health or life sciences. + Strategic mindset with the ability to prioritize tasks andfocuswork accordingly. + Capability to synthesizelarge amountsof data into meaningful content. + Strong written, verbal, and presentation skills for diverse stakeholders. + Excellent project, time management, and organizational skills. + Ability to thrive under pressure, meet deadlines, and lead parallel projects. + Competence in drug development lifecycle and scientific understanding of assets. **Preferred:** + Formal training or certification in project management methodologies (PMP, Six Sigma, Agile). + Experience in developing IEPs or managing complex processes across cross-functional stakeholders. + Experience in leading or working closely with leadership governance + Successful execution and management of multiple projects supporting life sciences research. + Technical experience in drugdevelopment/commercialization. + Knowledge of drug development lifecycle functions such as Discovery, Clinical Trials, and Regulatory. + Experience with digital technology to support management of planning and research **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $164.5k yearly 60d+ ago
  • Manufacturing Operations Director

    Dentsply 3.0company rating

    Operations director job in Milford, DE

    Apply now " Company: Dentsply Sirona, Inc Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. This position is located in the heart of Southern Delaware; located just 25 miles north of Rehoboth Beach and only 20 miles south of the state's capital, Dover. Also, we are centrally located east and south of Baltimore, Philadelphia and Washington DC. Whether standing at a scenic point along the downtown River walk, or spending the day at one of Delaware's beautiful beaches, know that underneath the calm tranquility is the energy of a community on the move! Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us. Working at Dentsply Sirona you are able to: Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. Scope: The Director, Manufacturing Operations is responsible for direction of all manufacturing and supply chain activities for our Milford plant. This role is responsible for the development and implementation of all manufacturing and supply chain strategic and tactical plans that meet the organizational objectives for Safety, Quality, Delivery, Inventory, Cost control and People. Key Responsibilities: * Works closely with the divisional management team on the development and implementation of strategic plans, organizational enhancements, operational strategies, management programs, and new product launches. * Works as a strategic minded manager to proactively and reactively develop and implement practical, timely, and effective business solutions to operational issues and opportunities. * Provides an operational vision and ensures that long-range plans are developed, managed and effectively address operational strengths, weaknesses, opportunities and threats. * Provides manufacturing operations with balanced strategic and tactical leadership to facilitate the execution of plans that positively impact divisional profitability, customer satisfaction, employee satisfaction, and regulatory compliance. * Develops and facilitates a culture that fosters the DS values. * Develops and controls site operations budget, controls expenses within the scope of the approved budget, investigates/corrects budget variances. * Analyzes operation to ensure expense control, effective equipment and workforce utilization, and continuous improvement to operational cost base. * Actively monitors industry trends, equipment and process innovations, and emerging technologies and creates initiatives to capitalize on new opportunities. * Establishes/monitors projects and priorities and assigns resources to achieve Manufacturing and Distribution objectives. * Develops and monitors internal operational targets and tracking systems, evaluates data and trends and works with departmental management to develop actions to positively drive cost, quality, service, and human relation improvements. * Ensures that the division remains in good standing with all regulatory bodies and conducts business in an appropriate ethical manner. * Provides leadership and support to direct reports relative to progress of work, resolution of problems, and assurance that standards for quality and quantity of work are met. * Provides consistent performance feedback and coaching to direct reports to assist in employee/career development. * Ensures that proper regulatory procedures and work instructions are in effect and are being closely followed by all direct reports. * Communicates openly and effectively with employees, recognizing and rewarding employees in an effort to build a strong team. * Approves and controls operational expenditures within budget limits and investigates/corrects budget variances and drives to optimize the use of resources. * Ensures all policies, procedures, practices and operational standards are effectively communicated to the entire operations team. * Ensures that the facility remains in good standing with all regulatory bodies and conducts business in an appropriate ethical manner. * Reports complaints in accordance with complaint handling process. * Depending on the needs of the company, the employee may be entrusted with and asked to perform other tasks related to his/her competence. Education: * Bachelor's Degree in related field or equivalent combination of experience and education will be considered. Years and Type of Experience: * 10-15+ years of related experience with at least 5 years in leadership role. Key Required Skills, Knowledge and Capabilities: * Ability to read and interpret documents such as drawings, specifications, safety rules, operating and maintenance instructions, procedure manuals and regulatory documentation. Ability to write routine reports, correspondence and process documents. Ability to speak effectively before groups and employees in the organization. Write monthly progress reports and capital requests. * Ability to understand mathematical and financial concepts such as absorption, variance reporting, probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, metric measurement and proportions to practical situations. Must be able to perform calculations in design of facility processes and equipment. * Ability to define a problem, collect data, analyze data, and reach a definite conclusion. * Ability to effectively manage people relationships at all levels within the organization. This includes the ability to make difficult people decisions that are in the best interest of the site. Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include "Accommodation Request" in the subject. For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at **************************
    $119k-165k yearly est. 16d ago
  • AVP, Research Operations

    Nemours Foundation

    Operations director job in Wilmington, DE

    Nemours is searching for an Assistant Vice President (AVP), Research Operations in Wilmington, Delaware. The AVP, Research operations is responsible for overseeing assigned research administration activities in the Delaware Valley at Nemours. The AVP will provide administrative oversight and support to shared service areas and regional operations in Delaware Valley. This role is responsible for providing leadership, organization, implementation, planning, guidance, and regulatory oversight to assigned areas and functions. Key responsibilities include budget & financial management, grants administration, grants development, human resources, training & education, clinical research, complex problem resolution, regulatory compliance oversight, and committee/work group leadership. AVP is responsible for program planning, development, and Implementation in accordance with the research strategy, regulatory requirements, and industry standards. The AVP will act in a leadership capacity for various initiatives at the local and enterprise level around planning, strategy, education, training, and regulatory matters. Individual will have responsibility of various enterprise applications, processes, or units. Incumbent may take on other assignments as needed in support of the research administration activities at Nemours. Qualifications * Master's Degree is required; Master's in Research Administration or Health Administration is preferred. * Minimum 5 years research administration and grants administration experience is required. * Extensive knowledge of Research Administration functions including financial management, grants management, and grant submission processes and procedures is required. Preferred Certifications: Certified Research Administrator (CRA), Certified Pre-Award Research Administrator (CPRA), Fellow of the American College of Healthcare Executives (FACHE) Essential Functions 1. Financial/Fiscal Responsibility: Serves as a resource for the oversight and management of regional activities. a. Partner with Research leadership in managing performance targets, reporting variances, and creating remediation plans. b. Ensure financial processes are coordinated and completed regularly (LDS, EC, etc.). c. Maintain viability and growth of existing programs. d. Make program recommendations to senior leadership. 2. Grants development oversight a. Oversee activities related to grants submissions and ensure processes are compliant with federal/state/sponsor guidelines, budget accuracy and appropriate approvals. b. Direct the creation and implementation of sponsored programs administration policies and procedures in coordination with VP of research administration to streamline efficiencies. c. Support continuous improvement on the grant submission process. 3. Work collaboratively with other teams, departments, and associates on various projects and improvements as needed. Monitor/ensure compliance of department personnel, financial, and administrative policies. 4. Function as senior administrator with direct supervisory and management responsibilities for administrative and programmatic functions, mentoring, training, and committees as assigned. a. Participate in regular meetings with the Directors, Program managers, AVP's, VP Research Administration, and senior leaders as required, attends research and other committee meetings as appropriate. b. Coordinate research administrative relations within the hospital, practices and with outside institutions. c. Support and facilitate integration of research into clinical areas. 5. Evaluate work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. 6. In concert with the Research Directors, CSO, VP Research Administration, the Research Oversight Committee, and other key leaders, serve as the point person for implementing agreed upon elements of the Research Strategy for Nemours.
    $86k-130k yearly est. Auto-Apply 60d+ ago
  • Director, Securities Lending Operations - Delaware

    Blackrock 4.4company rating

    Operations director job in Wilmington, DE

    About this role BlackRock's Global Investment Operations (GIO) group manages the post-trade and asset servicing functions that support BlackRock's investment businesses worldwide. GIO spans trade documentation, transaction management, collateral management, payments, corporate actions, reconciliations and securities lending functions. GIO partners with BlackRock's Portfolio Managers and Traders globally to provide operational excellence to our partners and clients. GIO's Securities Lending Operations (SLO) team comprises approx. 50 dedicated team members across 6 offices, supporting both the phases before and after trade such as transaction management, collateral services, collateral schedule management, inventory optimization and sufficiency, accounting and billing, reconciliations, completing new client, counterparty and market opportunities, and coordinating third party providers of services related to both trade initiation and settlement. The team operates in a fast-paced environment and collaborates closely with regional teams across the globe, as well as external service providers. It maintains positive relationships with trading and technology groups to deliver innovative solutions and optimize scale, while prioritizing risk mitigation. This dynamic and connected team plays a critical role in driving operational alpha and supporting strategic initiatives. The Director of the US SLO team is responsible for managing a regional staff of 12 individuals, and reports into the Global Head of Securities Lending Operations. The role requires a positive relationship and close collaboration with various parties inside and outside the organization. These include the Securities Lending and Cash businesses, GIO leadership teams, and technology teams. Job Responsibilities: Manage a regional team of employees supporting lending activities related to securities, managing performance, setting goals, solving problems and encouraging a positive work environment. Lead every part of collateral management, covering mark to market processing and cash collateral reinvestment. Maintain accurate collateral levels, ensure transaction settlement is final, and deliver investable cash figures to Portfolio Managers. Oversee inventory enablement, sufficiency management, trade settlements, cash and asset reconciliation exceptions for both the loan and investment book of records, ensuring BlackRock loan data is in line with custodians and counterparties, and that exceptions are prioritized accordingly. Understand the full scope of the life cycle of a Securities Lending trade, and the integration with BlackRock's Investment Management and Cash Management business. Manage risk for the firm and maintain positive key risk indicators (KRIs) for the function, ensuring regulatory and legal standards are maintained. Manage borrower relationships to promote a high service standard. Perform detailed data interrogation and trend analysis Interpret, simplify and present data to partners with various backgrounds Translate data to identify potential opportunities to increase scale and/or reduce operational risk. Partner with management teams to prioritize and implement data strategy. Prioritize technology roadmap items to define strategic direction related to the position. Partner with the securities lending division to ensure commercial and financial opportunities are scalable and operationally feasible. Build and maintain constructive working relationships with internal and external partners to inspire change and drive business growth. Provide thought leadership and liaise with technology teams to strategically improve processes and organizational frameworks, implement process change, and build solutions. Participate in industry forums such as ISLA to drive industry initiatives. Conduct meetings with external providers to discuss performance measurements and drive performance improvement. Participate in local, regional and global initiatives. Support colleagues in a distributed team environment. Review and document business process. Experience: 12+ years working in investment operations with a good understanding of processes connected to lending securities Minimum of 5 years of supervisory experience; proven experience in leading teams of professionals, staff development, coaching and performance assessments Strong organization skills with capacity to multi-task without losing sight of overall objectives and deadlines Ability to work in a fast paced, rapidly changing, deadline driven environment Proven track record of leading and motivating teams Contribute to creating a team vision, planning and delivering steps to ensure a consistently high performing team Analytic problem solver comfortable working with large data sets Excellent communicator, able to simplify and convey complex themes to different audiences Demonstrate strong collaborator management skills Organized approach with diligent follow-up on open issues and identify appropriate action to be taken Proven track record in enhancing and transforming workflows and operating models Has the ability to influence and collaborate with internal partners to push through agendas Able to identify, manage, and remediate all aspects of daily operational risk embedded within workflows Capable with SQL, and Microsoft Office applications, especially Excel, PowerPoint and BI Experience using BlackRock's Aladdin platform is desirable Experience with reinvesting cash collateral is desirable Demonstrates a technology-first approach For Wilmington, DE Only the salary range for this position is USD$173,500.00 - USD$225,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $173.5k-225k yearly Auto-Apply 10d ago
  • Director of Operations

    Marmon Holdings 4.6company rating

    Operations director job in New Castle, DE

    Graver Technologies LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Functional head overseeing the planning and directing of the operation, maintenance, and administration of multiple plants. Recommends plant improvements and modifications. Job Description The Adsorbents Director of Operations will have all operations responsibility for the Adsorbents business. This individual will manage the Adsorbents New Castle facility in all aspects as well as managing and overseeing Metsorb tolling operations. This individual will lead department managers as they work towards meeting the financial and operational goals. The responsibilities will include but are not limited to leading overall operations including safety, production, materials, and productivity control. Duties & Responsibilities Ensure that our 6S program maintains a high level of employee engagement and participation toward driving continuous improvement. Partner with senior leadership to create a high-performing, inclusive and people-centric culture Continually monitor operations to improve productivity, effectiveness, and efficiencies. Develop and propose improvement plans for senior leadership consideration. Responsible for ensuring companywide programs, policies, and procedures are implemented effectively within the facility. Maintain inventory and record materials used during manufacturing. Develop budget for the manufacturing plant projects and ensure that the budget is properly implemented and followed. Promote Lean Manufacturing philosophy. Remain in compliance with facility ISO standards and all HSE guidelines. Ensure HSE is made the highest priority within the facility; strive for continual improvement in compliance with federal, state and company directives as well as reduce our environmental impact. Provide hands on leadership to mentor and develop supervisory team. Coordinate internal and external resources as needed to provide team member training, endeavor for efficiency improvements, and reduce quality non-conformances. Lower product costs wherever possible by initiating changes in manufacturing processes. Establish lead times for products and for sales team. Coordinate staffing and assignments to meet current and projected workloads. Maintain on time delivery programs. Prepare, analyze and issue production and performance reports Develop and implement a comprehensive preventative maintenance program Develop and implement a comprehensive Continuous Improvement Program. Qualifications Preference for Bachelor's degree in Technical or Engineering field. 10 years minimum plant management experience required in manufacturing environment; prior experience in chemical manufacturing strongly preferred. Previous experience working with toll manufacturers is a plus In-depth knowledge of lean manufacturing methodologies. Familiarity with regulatory requirements. Ability to train operating personnel. Demonstrated ability to run a successful operation. Strategic thinker with the ability to translate strategies into operation objectives and projects. Strong analytical skills, self-motivated with excellent teamwork. Goal oriented and a strong customer service attitude. Excellent verbal and written communication skills. Effective use of standard office computer technology such as databases, word processing, ERP and reporting systems. Requires the ability to manage and prioritize multiple goals. Ability to effectively present information to broad groups of audience, including senior management and external customers. Ability to define problems, collect data, establish facts and draw valid conclusions. Strong interpersonal skills. Must be able to motivate employees to keep operations running smoothly. On call nights, weekends and holidays as required. Occasional overnight travel (7- 10 times per year) Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
    $136k-174k yearly est. Auto-Apply 54d ago
  • VP/Director of Debt Settlement Agency (DSA) Operations

    Onemain (Formerly Springleaf & Onemain Financials

    Operations director job in Wilmington, DE

    The Vice President/Director of Debt Settlement Agency (DSA) Operations is responsible for end-to-end ownership of the DSA process execution and transformation. This leader will drive operational excellence by designing, implementing, and continuously improving processes with a strong focus on automation, efficiency, and digital transformation. A key aspect of this role is managing and strengthening strategic partnerships with our largest debt settlement agencies (DSAs), ensuring optimal performance and partnership growth. Key Responsibilities * Process Execution & Transformation: Own the full DSA operational process lifecycle-from design and implementation to ongoing optimization. Champion automation and digital initiatives to streamline workflows and deliver superior business outcomes. * Strategic DSA Partnerships: Serve as the primary point of contact for major debt settlement agencies (DSAs). Lead B2B performance management and partnership development to maximize value, strengthen collaboration, and ensure access to our customers. * Continuous Improvement: Identify, develop, and execute process enhancement initiatives that improve efficiency, compliance, and customer experience. Leverage data analytics to monitor KPIs, analyze trends, and drive corrective actions. * Leadership & Team Development: Lead, mentor, and develop Operation Support Supervisors and their teams as required. As automation increases, evolve the team's focus toward higher-value activities and strategic initiatives. * Resource & Cost Optimization: Oversee resource allocation, workload prioritization, and cost management to ensure operational effectiveness. * Compliance & Documentation: Ensure all processes adhere to state, federal, and corporate requirements, maintaining detailed documentation and audit readiness. * Cross-Functional Leadership: Lead projects to implement new technologies and process changes, collaborating with stakeholders across the organization. * Executive Communication: Represent DSA operations in executive forums, presenting results, strategies, and recommendations to senior leadership. * Culture of Innovation: Foster an environment of continuous improvement, innovation, and high performance. Requirements * Bachelor's degree required; STEM field preferred (e.g., Engineering, Computer Science, Mathematics, or related discipline) * 10+ years of progressive leadership experience in collections, call center operations, or related financial services * Proven experience managing B2B partnerships/vendor management, including performance management, contract management, and partnership development * Demonstrated success in process ownership, process improvement, and automation initiatives * Experience overseeing multiple teams and managers in a fast-paced environment * Strong analytical, strategic thinking, and problem-solving skills * Excellent presentation and communication skills, with the ability to influence at all levels * Track record of driving transformation and change management * Knowledge of regulatory requirements and compliance standards in collections and financial services * Experience with technology implementation, workflow automation, and data analytics tools * Ability to travel 25% of the time Location: Wilmington, DE // HYBRID: 3 days/week in office Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $115k-193k yearly est. 25d ago
  • Senior Manager, Digital Workplace Operations

    Sodexo S A

    Operations director job in Newark, DE

    Role OverviewSodexo has an exciting new opportunity for a Senior Manager, Digital Workplace Operations. This position is responsible for leading the execution and continuous improvement of core digital workplace services, including PC provisioning, software license optimization, digital adoption, and operational analytics. This role owns the performance and quality of services delivered by external service providers, ensuring that execution aligns with defined SLAs, user expectations, and enterprise standards. What You'll DoLead the execution of core operational services that support the end-user computing experience Oversee the delivery of services such as PC provisioning, lifecycle coordination, and digital adoption activities. This includes contracts, SOW's, etc. Coordinate with internal teams and MSPs to ensure seamless execution and service consistency across regions. Manage operational workflows for device logistics, onboarding/offboarding processes, and non-technical provisioning. Ensure services align with company standards, security protocols, and compliance expectations. Drive continuous improvement through documentation, process refinement, and alignment with the engineering team on L3 escalations. License Optimization & Feature Utilization - 20%Maximize business value and user experience through license insight and provisioning efficiency. Monitor license usage trends and feature adoption (e. g. , Smartsheet, Adobe, Microsoft 365, Teams, OneDrive, Copilot) to optimize spend and productivity. Identify underutilized or misaligned license types and coordinate reallocation in collaboration with VMO and Finance. Provide education and awareness on key platform features to increase adoption across business units. Generate reporting on license consumption and entitlement tracking to support optimization decisions Service Provider Performance Management - 20%Own the operational relationships with managed service providers to ensure high-quality delivery of Digital Workplace Services. Act as the primary operational point of contact for service delivery partners, including those providing end-user support and device provisioning services. Oversee vendors responsible for device fulfillment, configuration (e. g. , Autopilot imaging), and depot management to ensure services are delivered on time and within scope. Track and validate service performance against contractual SLAs and internal KPIs. Drive accountability through regular operational reviews, service delivery assessments, and escalation handling. Maintain up-to-date knowledge of each partner's service catalog and ensure their operational execution aligns with expectations and standards. User Experience & Operational Metrics - 25%Own experience-focused measurement and insight generation to enhance digital workplace outcomes. Monitor CSAT, DEX, and other user experience metrics related to digital workplace services. Own the end-to-end collection, analysis, and reporting of experience and performance data. Identify trends, pain points, and improvement opportunities from feedback and usage data. Partner with global User Experience, Digital Workplace Engineering, and HR stakeholders to implement user-centric improvements. Translate data insights into actionable recommendations for improving operational service quality. Financial Oversight & Operational Reporting - 15%Ensure fiscal responsibility and data-driven decision-making across DWP operations. Develop and maintain dashboards and reporting packages for operational performance and license utilization. Support annual planning, budgeting, and chargeback processes related to workplace services. Track invoice reconciliation, purchase requests, and cost allocation tied to managed services and licensing. Collaborate with Finance and VMO to align financial metrics with service delivery performance. Ensure all operational documentation supports audit readiness and ongoing compliance. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringPrevious Vendor management experience Strong analytical skills Ability to lead and mentor a team Bachelor's Degree or equivalent experience Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimumum Functional Experience - 5 years
    $104k-148k yearly est. 14d ago
  • Director of Live Operations

    Allen Harim Foods, LLC

    Operations director job in Seaford, DE

    The Director of Live Operations is responsible for the daily operations of live poultry, ensuring optimal animal welfare, productivity, and efficiency. The Team member will work closely with various departments to ensure the highest standards of production and compliance with industry regulations. Supports Allen Harim's Vision, Mission and Values. Oversee the day-to-day operations of poultry farms, including hatcheries, and grow-out farms Ensuring the health and welfare of poultry Monitor production metrics such as feed conversion ratios, growth rates, and mortality rates Lead and manage a team of operations professionals providing guidance support and development opportunities. Work closely with other deparments such as feedmill operations, logistics and sales to ensure seamless operations Monitor performance of live operations Identify reas for improvement and implement necessary changes Develop and implement strategies to enhance the efficiency within the department Manage and resolve any issues or crises that arise in live operations Analyze operational data to identify trends, and issues Manage the budget for live operations, ensure a cost-effective use of resources All other duties as assigned. Qualifications To Perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree in Animal Science, Agriculture, Business Administration, or related field Master's Degree Preferred Extensive experience in poultry production and operations management Previous leadership experience is essential Excellent working knowledge of computer systems Knowledge/Skills Microsoft Office skills with an expert focus on Excel. Strong leadership and management skills Excellent problem solving abilities Effective communication skills In-depth knowledge of poultry production processes, animal health, and biosecurity measures Excellent problem solving skills. Advanced organization skills. Advanced team building and leadership Supervisory Responsibilities List the supervisory responsibilities the position must perform; include the department or position titles responsible for and the level of authority exercised in performing the responsibilities. N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift up to 40 lbs. Work Environment This job operates in a combination of office and farm environments. It requires flexibility to address issues that arise outside of regular business hours. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machine.
    $93k-159k yearly est. Auto-Apply 42d ago
  • Group Manager, Residential Installation Operations, GM Energy

    General Motors 4.6company rating

    Operations director job in Dover, DE

    **GM Energy** is building a best-in-class installation ecosystem to support the next generation of home energy products. As the Group Manager, Home Product Installation & Interconnection, you will define and execute the strategic approach for how GM Energy delivers residential installations across a diverse national network of certified installers, turnkey providers, and customer-selected electricians. In this role, you will shape the operational model that enables speed, quality, and customer confidence, from installer onboarding and market enablement to in-flight performance, compliance, and long-term network health. You will work across GM Policy, Energy Sales, Business Development, Product Development, and Customer Care to eliminate friction points, reduce barriers to EV adoption, and ensure GM customers experience a level of service and support unlike anything in the market. This position is a unique opportunity to architect the systems, standards, and partnerships that will scale GM Energy's residential installation footprint nationwide - reshaping the way customers interact with energy at home, in their vehicles, and across the grid. **Why Join GM Energy?** This is an opportunity to shape the future of energy solutions and customer experience at GM. You will lead a team that directly impacts operational efficiency, installer success, and customer satisfaction and market development in a rapidly growing sector. **Responsibilities:** **Team Leadership & People Development** + Lead and develop a team responsible for installer onboarding, enablement, compliance, and continuous improvement. + Set clear goals, measure performance, and create accountability across multiple workstreams. + Foster a culture of transparency, collaboration, and innovation. **Installer Onboarding** + Oversee certification, quality verification, and performance benchmarking for new installers. + Ensure adherence to GM Energy standards for speed, craftsmanship, and customer satisfaction. + Maintain onboarding SOPs and quality metrics to ensure consistency and scalability. **Installer Enablement** + Identify priority markets, AHJs, MSAs, and utility partners to accelerate installer readiness. + Partner with internal teams to streamline application and permit packets, escalation pathways, and utility engagement. + Manage installer resources within Salesforce Experience Cloud and improve support workflows to reduce call center volume. **Installer Compliance & Performance Management** + Monitor installer SLAs, cycle times, CSAT, and adherence to contractual requirements. + Drive timely resolution of escalations across active installs and pipeline jobs. + Maintain network health dashboards, lead monthly MORs and QBRs, and partner with purchasing on compliance. **Continuous Network Improvement** + Identify systemic issues through data trends across onboarding, performance, compliance, and customer feedback. + Design and deliver training, education, and compliance programs for internal and external partners. + Drive initiatives that improve installer engagement, reduce cancellations, and enhance customer decision-making tools. **Required Skills & Competencies** + Leadership excellence, including people development, delegation, and team accountability. + Technical fluency in electrical systems, home energy installations, interconnection requirements, EVSE, solar, and energy storage. + Knowledge of AHJ permitting, utility interconnection, and applicable safety codes. + Strong analytical abilities with experience identifying trends and implementing operational improvements. + Effective communicator able to translate technical concepts for diverse audiences including electricians, utilities, policy partners, and executives. + Ability to manage multiple priorities in a fast-paced environment. **QUALIFICATIONS** + Bachelor's degree in Electrical Engineering, Construction Management, or related field preferred. + 7+ years of experience in energy, distributed energy resources, electrical installation, or related industries, with 3+ years in a leadership or indirect leadership role. + Experience managing installer or subcontractor networks, compliance programs, and customer experience initiatives. + Ability to work in Salesforce, Excel, and data visualization tools; capable of defining KPIs, SLAs, and reporting standards. + Understanding of revenue models for energy products, installation services, O&M, and grid or third-party ownership programs **Compensation:** **The expected base compensation for this role is:** **$149,500 - $229,100** **. Actual base compensation within the identified range will vary based on factors relevant to the position.** **Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.** **Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.** **\#LI-HM1** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $149.5k-229.1k yearly 17d ago
  • Compliance and Ops Risk Test Lead - Vice President

    Jpmorgan Chase & Co 4.8company rating

    Operations director job in Wilmington, DE

    JobID: 210676375 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President on the Specialized Testing Team within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of related testing activities, ensuring proper risk mitigation is in place for market abuse, market manipulation, insider trading, or financial crimes related activities You will partner closely with CCOR Officers and business stakeholders globally to ensure activities are completed in a timely and thorough manner. Additionally, you will report into the North America CCOR Specialized Testing Manager. CCOR Testing is a risk-based, point-in-time evaluation of the design adequacy and execution effectiveness of controls and the output of business processes. Leveraging both manual and automated testing methods, you will complete activities that represent an independent assessment of the first line of defense's compliance with laws and regulations, as well as internal policies, standards, and procedures. Job Responsibilities * Research, plan, and lead detailed reviews, in accordance with the CCOR Testing Program and within required testing timeframes; * Prepare clear, concise, and organized work papers to document and support work performed, and conclusions reached; * Acquire and analyze data from multiple sources and systems to reach and support conclusions; * Identify potential, or actual weaknesses, in controls, processes, and procedures; * Write test reports that effectively communicate testing objectives, processes, methodologies, and results to senior management, business control managers, and other relevant functions; * Communicate status of ongoing reviews to relevant Business, CCOR Officers, and Technology partners while conducting detailed evaluations of i) internal controls, ii) policies, iii) procedures, and iv) processes that mitigate risks and reasonably ensure adherence to applicable regulations, legal obligations, and business requirements; * Validate previously identified issues to confirm they were effectively remediated. * Partner with Testing teams in in other regions to ensure global testing consistency and promote adherence to testing standards and requirements; * Document information relating to testing reviews completed, issues identified, outstanding action plans and progress against plan; * Produce clear, well thought through reporting/presentation decks for internal CCOR stakeholders and, * Participate in special projects to enhance CCOR Testing processes and practices. Required qualifications, capabilities and skills * 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. * Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. * Understanding of control frameworks plus risk assessment analysis. * Bachelor's degree required. * Experienced business writer with proven ability to provide clear and concise descriptions of work performed and conclusions reached. * Detail-oriented, robust analytical, investigative and problem-solving skills. * Flexible to changing business priorities and ability to multitask in a constantly changing environment. * Ability to work both independently and collaboratively within a team environment. * Ability to manage multiple assignments simultaneously with minimal supervision. * Strong interpersonal, communication, and organizational skills. * Ability to interact with all levels of personnel within the corporate framework. Preferred qualifications, capabilities, and skills * 3+ years of experience in a Trade Surveillance or Global Financial Crimes Compliance testing role.
    $118k-158k yearly est. Auto-Apply 7d ago
  • Operations Manager

    Recruit Ware

    Operations director job in Delaware

    Job Description Operations Manager Location: Delaware, OH Employment Type: Full-Time Compensation: $80,000 - $100,000 Annually (Based on Experience) + Performance Bonuses Oversee the launch and daily operations of a new residential plumbing service business in Delaware. As Operations Manager, you will manage teams, optimize workflows, ensure customer satisfaction, and drive profitability in a fast-paced startup environment. This role demands strong leadership, hands-on problem-solving, and a focus on safety and efficiency to build a thriving operation from the ground up. Key Responsibilities Supervise plumbers and support staff on service calls, installations, and repairs, including scheduling, dispatching, and performance coaching. Monitor job costing, inventory, and budgets to maintain P&L accountability and operational efficiency. Coordinate vendor relationships, equipment maintenance, and compliance with Ohio Construction Industry Licensing Board (OCILB) standards and local codes. Handle customer interactions, resolve escalations, and implement quality control measures for consistent service delivery. Develop processes for training, safety protocols, and continuous improvement to scale the business. Track KPIs, generate reports, and contribute to strategic planning for growth. Qualifications 7+ years in plumbing or service industry operations, with supervisory experience preferred. Proven track record in team management, budgeting, and customer service in a trade environment. Familiarity with plumbing systems, codes, and tools; OCILB Plumbing Contractor knowledge a plus. Strong organizational, communication, and problem-solving skills. Valid driver's license, clean record; able to pass background check and drug test. Proficiency in operations software, Microsoft Office, and basic financial tools. Benefits Health and dental insurance. Paid time off (PTO). Company vehicle provided. Bonuses tied to team performance and business milestones.
    $80k-100k yearly 5d ago
  • Restaurant & Operations Manager

    Lucky Strike Entertainment 4.3company rating

    Operations director job in Wilmington, DE

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay range for this position is $55,000k to $65,000k. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $65k-109k yearly est. Auto-Apply 7d ago

Learn more about operations director jobs

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What are the top employers for operations director in DE?

GXO Logistics Inc.

Allen Harim Foods, LLC

JPMC

Top 10 Operations Director companies in DE

  1. BlackRock

  2. GXO Logistics Inc.

  3. SHI International

  4. Marmon Group

  5. Encompass Health

  6. Incyte

  7. Allen Harim Foods, LLC

  8. JPMC

  9. Middletown Real Estate Team

  10. Wilmington Real Estate Team

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