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Operations director jobs in Durham, NC

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  • Regional Director of Operations (Must have Aesthetics)

    Elios Talent

    Operations director job in Raleigh, NC

    Regional Director of Operations (Medical Aesthetics) Industry: Medical Aesthetics Employment Type: Full-Time We are a premier, full-scope medical aesthetics and surgical organization with multiple high-performing locations across a few mid-Atlantic states. We are seeking a Regional Director of Operations to lead and scale our growing network of practices. This is a unique opportunity for a visionary leader with a blend of operational excellence, entrepreneurial drive, and people-first leadership. Ideal Candidate Profile: Experience: 5-10+ years leading teams, P&L ownership or budget accountability, process improvement, and scaling experience in a growth-oriented environment. Multi-site operations, practice leadership, or regional management experience in aesthetics, dermatology, plastic surgery, or a comparable patient-service business. A mix of clinical understanding and business execution is ideal. We're seeking someone who is not just operationally sound, but a visionary leader who can lead with empathy, influence without ego, and drive results through strategy and culture. A background in medical spa, dermatology, dental, or a related healthcare service field is required! About Us: At our core, we are lifelong learners and critical thinkers, united by a shared commitment to clinical excellence and a structured, high-performance mindset. We thrive on adaptability, embracing change with agility and responding quickly to challenges and opportunities. Fueled by startup energy, we combine the rigor of operational discipline with the flexibility to pivot fast. We are stewards of quality, champions of growth, and believers in the power of a team aligned around purpose, accountability, and continuous improvement. We are a well-established and rapidly growing aesthetic group who delivers best-in-class patient care across a broad spectrum of cosmetic and wellness services, including: Plastic Surgery Injectables Laser Treatments Body Contouring Advanced Skin Therapy Medical Weight Loss Wellness & Spa Services Role Overview: The Regional Director of Operations will oversee day-to-day operations, drive strategic growth, ensure financial performance (including full P&L oversight), and cultivate a positive and accountable culture across multiple clinic sites. This role reports directly to the c-suite and plays a critical part in scaling systems, people, and performance during a high-growth phase. Must-have qualities: Entrepreneurial mindset with a go-getter attitude Proven P&L experience and strong business acumen KPI-driven, with a focus on measurable performance outcomes Strategic thinker with the ability to align execution with growth goals Dependable and accountable, with a knack for holding teams to high standards Exceptional soft skills, emotional intelligence, and communication abilities Understands soft power and how to lead through influence, not just authority Low ego leader who listens more than they speak Strong team builder, coach, and mentor Asks the right questions and sees listening as a superpower Key Responsibilities: Lead daily and long-term operations for multiple med spa and surgical locations Own and manage site-level P&Ls, budgets, and KPIs Identify operational bottlenecks and implement scalable solutions Partner with clinical and administrative leaders to enhance patient and team experience Develop and execute strategies that support clinic expansion, revenue growth, and quality outcomes Build and sustain a culture of accountability, transparency, and excellence Recruit, develop, and retain top-tier talent across all sites Ensure compliance with regulatory and brand standards Collaborate closely with executive leadership on strategic initiatives What We Offer: Competitive base salary Performance-based bonus, with potential for equity tied to EBITDA targets Health, dental, and vision insurance Opportunities for career advancement and regional/national expansion Collaborative, mission-driven culture Travel stipend or company vehicle allowance as needed Ongoing leadership development and training If you're a dynamic operator who thrives in a fast-paced, patient-first environment and loves to build great teams while driving exceptional results-this is your opportunity. Apply now to join a growing leader in the medical aesthetics industry.
    $85k-135k yearly est. 2d ago
  • Vice President Operations

    Fireseeds

    Operations director job in Raleigh, NC

    Vice President of Operations - Mechanical Construction Compensation & Benefits Base Salary: $250,000+ (based on capability and experience) Bonus: Target ~50% of base (tied to performance and regional results) Vehicle Allowance 100% Employer-Paid Employee Healthcare Dental & Vision coverage 401(k) with company match 20 days PTO + company holidays Additional people-focused perks (employee support services, engagement programs) Location: Raleigh-Durham, NC Industry: Mechanical Construction (HVAC, Plumbing, Process Piping) Reports To: Executive Vice President About the Company A fourth-generation, family-owned mechanical contractor in the Southeastern U.S. is seeking a Vice President of Operations to lead and scale construction operations across the Carolinas. With nearly 700 employees and revenue exceeding $300M, this organization is recognized as one of the region's most respected mechanical builders-serving clients in healthcare, higher education, hospitality, pharmaceuticals, data/technology, and advanced manufacturing. The company is known for its people-first culture, elite craftsmanship, long-term customer relationships, and strong financial performance. The firm provides full-service mechanical solutions including HVAC, plumbing, process piping, design-build, and maintenance/service. The company is in a significant growth phase and is investing deeply in expanding its Carolinas market footprint. Position Overview The Vice President of Operations will oversee all construction operations across the Carolinas-providing leadership, structure, and consistent operational excellence. This newly created role will strengthen execution, enhance margin performance, and develop the next generation of project leaders. You will oversee all Project Managers, Senior PMs, and Project Executives in the region, ensuring teams deliver high-quality mechanical projects on time, on budget, and with exceptional safety and client satisfaction. This executive will play a central role in scaling multi-market operations and building the long-term operational infrastructure needed for continued expansion. Key Responsibilities Operational Leadership Oversee day-to-day mechanical construction operations across multiple project teams. Ensure projects meet schedule, budget, safety, and quality expectations. Lead project cost control, forecasting, and margin protection efforts. Standardize and tighten operational processes across all project sites. People Development & Leadership Directly lead and mentor all PMs, Senior PMs, and Project Executives. Build a culture of accountability, teamwork, and high performance. Identify skill gaps and implement clear development plans. Work Acquisition Support Partner with Preconstruction and Business Development to represent operations in pursuits. Support interviews, presentations, and client meetings to win work. Communicate competitive advantages tied to operational performance. Process Improvement & Scalability Strengthen workflows, tools, and systems that increase efficiency and consistency. Improve process discipline across planning, scheduling, manpower management, and cost control. Support adoption of technology and leaner project delivery methods. Culture, Safety & Quality Uphold elite safety standards and a people-first culture across all teams. Ensure consistent quality control and project excellence across the regional portfolio. Strategic Growth & Succession Partner with the EVP to shape long-term market strategy and operational expansion plans. Play a key role in preparing the organization for future market growth. High-performers may be groomed for eventual EVP-level oversight of the Carolinas division. Qualifications 15+ years of progressive leadership in mechanical construction (HVAC, plumbing, process piping, or similar). Experience leading multi-market operations or large, complex project portfolios. Proven ability to improve margins, strengthen execution, and build operational discipline. Demonstrated success in developing leaders in a fast-growth mechanical or MEP environment. Strong financial acumen (forecasting, job cost, P&L exposure). Bachelor's degree in Construction Management, Engineering, or related field preferred; equivalent experience valued. Leadership Traits Hands-on, servant-minded leadership approach. High emotional intelligence and a strong communicator. Able to elevate both people and process simultaneously. Strategic thinker with strong operational instincts. Thrives in a fast-paced, growth-oriented environment.
    $250k yearly 4d ago
  • Division Manager- Mechanical

    Inserv Corp 4.1company rating

    Operations director job in Fuquay-Varina, NC

    Founded in 1992, InServ is a full-service industrial contractor working in the life science, advanced manufacturing, and food and beverage industries. We specialize in four trades (mechanical, hygienic piping, HVAC, and electrical, instrumentation and controls), working from multiple locations across North Carolina and for clients across the Southeast. InServ is both a knowledgeable and reliable partner for our clients. We assist with design, adhere to schedules, and execute with the highest quality to provide a total solution. Job Summary: The Division Manager is responsible for all activities within their division, specifically developing and implementing strategic plans to achieve business goals and objectives. The DM must have P&L experience to include budgeting, workforce and vendor management, quality control, sales, billing, inventory and scheduling Essential Duties and Responsibilities: Identifies, builds and maintains long-term relationships with owners, architects, consultants and contractors, understanding their needs to influence opportunities. Develops annual operating budgets for the Division to include Revenue projections, Cost projections, Resource and capital expenditure requirements and Training requirements Meets or exceeds all financial expectations, budgets and goals; including preparing and maintaining budgets, reviewing and approving all Project set-ups and Project Status Reports, monitoring all pricing, and reviewing cost data with Operations Manager; monitor and maintain cash position of business unit. Provides leadership and guidance and monitors the performance of projects and operations within the Division to include: Overseeing estimating, procurement, and construction activities. Appointing key project personnel, subject to client approval; reviewing and approving other project staff appointments; and directing the overall staffing effort Reviewing and approving projects plans, cost estimates, budgets, and schedules Reviews and approves proposals and contractual commitments on current and new projects Conducts and coordinates Business Development with the Corporate Business Development and Preconstruction Teams; including support with major estimates, bid day strategy, negotiating the scope of contracts & boilerplate (coordination & obtaining approval from President or CFO) and coordination of bid bond, insurance, etc. as required for bids Provides guidance and direction to Project Managers in the planning, scheduling and management of projects, along with the resolution of project construction problems. Leads reliability, compliance, quality and safety programs for their division: ensures required government and/or environmental regulations are met. Ensures maximum profitability and project performance through effective leadership of the planning, staffing, control, financial performance, and asset management of the Division. Requirements: Minimum fifteen years of experience in construction management, with at least ten years of experience managing a construction profit center. Thorough knowledge of construction, engineering, procurement and other project related activities and their interfaces and interdependencies. Broad general experience and education in all aspects of construction management Demonstrate strong knowledge in Mechanical/HVAC systems in commercial and light industrial setting Proficiency and experience in Project Management Staffing, estimating, budgeting and scheduling Business development Administration and management Demonstrated supervisory skill in activities such as distribution and control of work, interviewing and selection of personnel, salary planning, performance evaluation and overall training and development of personnel. Demonstrated skill in using independent judgment to carry out assigned responsibilities. Skill in working with and communicating effectively orally and in writing regarding accounting matters and problems. Physical Requirements: Some work performed inside office facilities under frequent deadlines and interruptions. Frequent job site and client visits involving walking great distances, climbing ladders and stairs, climbing over and around equipment, bending and stooping inside interstitials, accessing plant roofs and basements. Education: Four-year college degree in engineering or construction management, and/or Extensive management experience encompassing these areas: business, asset and financial management, human resources, safety, technical issues and problem solving, organizational techniques, estimating.
    $69k-100k yearly est. 2d ago
  • Manager, ML Operations & Data Engineering

    North Carolina's Electric Cooperatives 4.1company rating

    Operations director job in Raleigh, NC

    Division: BITS Summary Description: The Lead ML & Data Engineering Manager will oversee and actively contribute to the full machine learning and data engineering lifecycle - from data ingestion and feature engineering through model development, deployment, monitoring, and continuous improvement - within a cloud-native Databricks Lakehouse environment. This role combines hands-on technical execution with team leadership and strategic alignment. The individual will manage and mentor a cross-functional data team (ML engineers, data engineers, and analysts), ensuring high-quality delivery, platform optimization, and adherence to governance and security standards. The Lead will also make architectural and process recommendations based on industry best practices, balancing innovation with operational excellence. They will be accountable for strengthening system controls, improving efficiency through automation, and guiding the evolution of our AI and data ecosystem for scalability and sustainability. Academic and Trade Qualifications: Bachelor's degree in computer science, Computer Information Systems, Computer Engineering, Math, or related technical degree from an accredited institution, and/or equivalent experience. Work Experience: 5-10 years of progressive experience in data, machine learning, or software engineering roles, with a proven track record of delivering production-grade ML and data solutions. At least 3 years of hands-on experience designing, developing, optimizing, and deploying machine learning models in production environments (preferably using Databricks, Azure ML, or similar platforms). 2+ years of leadership experience as a technical lead, team lead, or manager overseeing data engineers, ML engineers, or data scientists - including mentoring, code review, and project delivery oversight. Demonstrated experience integrating ML models into operational systems, APIs, or business workflows. Background in data architecture, pipeline orchestration, and performance optimization across large datasets. Experience within the public utility, energy, or infrastructure sector is highly desirable, particularly with applications such as load forecasting, outage prediction, grid optimization, or asset analytics. Proven ability to collaborate cross-functionally with data platform, analytics, and business teams to translate organizational goals into scalable data and ML solutions. Key Responsibilities: Leadership & Strategy (40-50%): Lead, mentor, and develop a cross-functional team of ML engineers, data engineers, and analysts. Translate business needs into actionable data and ML initiatives with clear milestones and measurable outcomes. Define and enforce team processes, standards, and best practices for data engineering, model development, and deployment. Manage sprint planning, prioritization, and delivery for ML and data projects. Collaborate closely with the Director of Data Engineering to align technical strategy with enterprise data governance, architecture, and security policies. Champion innovation by staying current with trends in AI, ML, and data infrastructure, identifying opportunities for continuous improvement. Hands-On Technical Work (50-60%): Design, develop, and deploy scalable, production-ready machine learning models and data pipelines. Optimize workloads for cost, performance, and reliability within the Databricks Lakehouse ecosystem. Build and maintain feature pipelines, MLflow model registries, and CI/CD workflows for automated training and deployment. Process, transform, and analyze large-scale structured and unstructured datasets. Integrate models into APIs, applications, or downstream systems (e.g., Azure Container Apps, Model Serving Endpoints). Ensure compliance with data governance, lineage, and security standards. Conduct code reviews, provide technical mentorship, and contribute to architecture design decisions. Job Knowledge & Technical Expertise: Databricks platform experience required - including Lakehouse architecture, cluster management, Delta tables, and Spark. Proficiency with MLflow, Feature Store, and AutoML workflows. Strong foundation in Python, SQL, and ML frameworks such as scikit-learn, PyTorch, TensorFlow, or XGBoost. Experience with CI/CD, Git-based workflows, and DevOps principles for ML (MLOps). Familiarity with LLMs, Vector Search, and Generative AI integration is preferred. Azure (or equivalent cloud platform) experience strongly preferred. Relevant Databricks, Azure, or ML certifications are a plus. Skills & Abilities: Proven ability to lead and mentor technical teams while remaining a hands-on contributor. Deep understanding of MLOps best practices: model lifecycle management, observability, and retraining automation. Strong experience in data preparation, feature engineering, and exploratory data analysis. Ability to translate business requirements into scalable technical solutions. Excellent written and verbal communication; able to interface confidently with both technical and non-technical audiences. Demonstrated ability to work independently, manage multiple priorities, and deliver under tight deadlines. Familiarity with Agile and iterative development methodologies. Success in the First 6 Months: Establish delivery rhythm and governance for the ML/Data team. Deliver at least one production-grade ML or analytics solution end-to-end on Databricks. Improve team efficiency and platform utilization through process or architecture optimizations. Build strong cross-functional relationships with key stakeholders in engineering, analytics, and business units. Relationships and Contact: Work with technical team members to ensure solutions are consistent with development, infrastructure and security guidelines. Collaborate with peers across business lines identifying and documenting user needs and requirements. Keep management informed as to status of projects and activities. Working Conditions: Normal business hours, with limited overtime. Local candidates only. Company Profile: North Carolina's Electric Cooperatives is the brand for the family of organizations formed to support the state's 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives' trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative. North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.
    $82k-103k yearly est. 39d ago
  • Ops Program Manager

    Intelliswift 4.0company rating

    Operations director job in Durham, NC

    Ops Program Manager Job ID: 21-12305 Description: Global Operations Associate Project Manager The Global Operations Associate Project Manager provides the gateway to delivering services, by providing project coordination services and oversight from initiation through delivery for professional services. Associate PM's manage all processes and systems relevant to the successful completion of internal services/organizational goals including reviewing new projects with the Project Managers and Regional Manager, identifying tasks and resourcing requirements, driving customer facing kick off calls supporting the technical teams on delivery. Administering the project to completion by supporting administrative delivery requirements and revenue requirements thru delivery and revenue recognition. This is a strategic role that requires a keen focus on customer satisfaction and internal relationships with PS Reginal Managers, Project managers, Resource Managers that also requires customer focus and soft skills and attention to detail. This is a fast paced and dynamic role that requires critical thinking and a customer first attitude where team work and collaboration are a must. Interaction: Associate Project Mangers work collaboratively with professionals in several Service functions, with a focus on assisting the Regional Managers (RMs), Program/Project Managers (P/Client) and Professional Service Consultants (PSCs), Delivery Partners through the lifecycle of the service projects resulting in successful delivery and customer outcome. Establishing successful relationships are key to a success in this role. Location: RTP, North Carolina or Remote Travel: Limited Travel Essential Functions and Responsibilities include but are not limited to: Administrative & Project Management Tasks: Review new projects in Pulse application, project management system. Work closely with customers and account teams to determine scope of delivery for Professional Services as well Work with the Program Managers to obtain dates for scheduling and assist with questions concerning order details Work closely with strategic Resource Management team to identify resource skill requirements to identify delivery resources, PSC's, PM's and partners Update project and task statuses and notes in Pulse Maintain detailed notes, status, dates in Pulse for understanding of project delivery status Manage and drive backlog to maintain a clean list of deliverable projects Participation in new initiatives by providing subject matter expertise, participating in user acceptance testing, possible training content development Providing coaching and support to offshore team on transactional deliverables Providing support to the PS field so they can successfully focus on technical delivery Attention to detail to ensure accurate PS forecasting Attention to details to ensure accurate and ON TIM Revenue recognition Understanding on invoice rules and needs to support customer invoicing requirements Desired Education & Experience: Strong Customer Focus and experience with customer interactions via phone, email, meetings Bachelor's degree desired or equivalent job experience Project Management experience or Customer Service background, preferably involving scheduling responsibilities. Knowledge of Microsoft Office suite with strong Excel skills. Strong oral and written communication skills. Strong organization skills and attention to detail Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria. Strong aptitude for learning new technologies and familiarity with the basic hardware and services provides. * Job details *
    $106k-144k yearly est. 36d ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Operations director job in Raleigh, NC

    Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 55d ago
  • Operations Director

    Durham Exchange Club Industries 4.0company rating

    Operations director job in Durham, NC

    Responsible for the management and leadership of the production and warehouse departments. Coordinate activities among Production Managers in Production Scheduling, Quality, Job Setup, and New Product Introduction. Responsible for providing Warehouse, Facilities and Engineering operational support to all sub-contract work areas within DECI. The activities to be coordinated include: Equipment Resource Allocation, Internal Inventory Management, Space Allocation. Provide operational, facilities infrastructure, upgrades or repairs as needed for lease customers as required by lease agreements. Work with the Production Department to support material pulled from the warehouse to prepare materials and correctly move them within our ERP system prior to transfer to the production cell. Manage the status and execution of preventive maintenance and repairs on electro-mechanical production equipment, fixtures and infrastructure. Manage maintenance and service vendors and make recommendations on service contracts. Solicit quotes from maintenance and service vendors. Coordinate with outside vendors for large installs and complex repairs. Assist the Chief Operations Officer with long-range operating goals, capacity planning, and implementation of new technology to bring about efficiencies. Interface positively to support staff in other areas related to production and effective vocational training of adults with disabilities. Ensure that all production activities are carried out in accordance with quality standards and work instructions. Coordinate activities among peers and subordinates, including warehouse, facilities, transportation, production scheduling, and new product introduction. Support Production staff on job set-up. Communicate/coordinate customer needs with Sales and Customer Service Director and Production Managers to determine production schedules. Effectively communicate. Exercise discretion, along with flexibility and an attitude of cooperation. Provide unbiased conflict resolution and uphold DECI's commitment to diversity, equity, and inclusion. Monitor the progress of production jobs to ensure they are on track to meet customer deadlines. Ensure resolution of service and/or billing opportunities. Assess validity of report and coordinate with staff to determine methods of prevention. Complete month end billing spreadsheet. Assign production goals by job and workgroup, monitor output and make adjustments accordingly to meet or exceed quoted time studies. Communicate effectively in advance with leadership and others as necessary to carry out needed ongoing preventive maintenance and/or improvements. Ensure resolution of quality concerns and customer feedback that was caused by DECI. Assess the validity of concerns and determine methods of prevention. Advise DECI Executives on all New Product Introduction activities. Work cooperatively and professionally with DECI staff, subordinates, persons with disabilities, and other business contacts. Maintain good public relations with customers and professional contacts. Advise managerial staff on all matters related to inventory, warehousing and facilities. Regularly interface appropriately with leaders in all areas. Work as a team to provide the best outcomes. Focus on orderliness and safety as the top priorities in all production areas. Make sound decisions based on conclusions for which there is precedent and consult administration as for input/advice/approval appropriately. Understand, interpret, follow and ensure adherence to DECI, ISO 9001, FDA regulations, and CARF policy and procedures. Coordinate, supervise and train subordinates to utilize their individual skills to maximize results. Recommend and participate in development activities to support development of staff. Handle personnel issues. Make hiring, promotion, and termination recommendations to Human Resources in accordance with legal standards and DECI procedures. Make sure statement of work is accurate for the job. Prepare materials necessary for shipping. Keep necessary records as required. Provide input on sales and quotation activities with regards to DECI's capacity and capabilities. Complete evaluations and approve time, including PTO requests, of Production Managers and Warehouse Operations Manager in a timely manner. Focus on efforts to increase positive staff morale. Exhibit loyalty toward the overall goals and mission of DECI. Present a consistently positive disposition in supporting, sharing, and carrying out Leadership and Executive team decisions. Support and share the organizational vision. Responsible for developing and successfully implementing initiatives toward the achievement of organizational goals. Create effective measurement and reporting tools to improve productivity, reduce costs, monitor progress and gauge the efficiency and effectiveness of all applicable processes. Streamline processes for maximum output/efficiency. Recommend and participate in staff development activities to support development and increase morale. Responsible for regular and effective communication with all direct report staff. Oversee all personnel issues effectively and succinctly without need to continually revisit same issues. Foster a growth-oriented, positive, and encouraging environment while keeping staff accountable to DECI policies, procedures, and requirements of government agencies. Motivate and encourage staff to promote their personal and professional growth. Provide opportunities to learn through formal and informal methods. Accurately assess own strengths and weaknesses and initiate appropriate plans for personal and professional development. Continuously strive to improve knowledge and skills. OTHER DUTIES Ensuring the facility is fully secured at end of each working day, as needed. Train new staff in the department. Other duties as assigned. Requirements Bachelor's degree in operations, business or related field, or five years minimum successful experience in project management, quality control, production. Excellent written and verbal communication skills and the ability to work cooperatively with all levels of individuals. Ability to provide conflict resolution and remain unbiased. Understanding of management and confidentiality concepts, theory and regulations. High degree of judgment and ingenuity required to deal with complex factors not easily evaluated. Will make decisions based on conclusions for which there is little precedent. Initiative and leadership abilities are important traits for this position, along with a responsibility to deadlines/other job demands and ability to deal with various projects effectively and efficiently. Detailed-oriented, strong organizational skills; ability to effectively manage multiple projects at one time, Maintain easy accessibility to records & information. Flexibility to adapt to varied requests and interrupted schedules Physical ability to carry/move/lift at least 35 lbs., demonstrate and/or perform production tasks. Ability to assist with clients in an occasional emergency: includes restraining (if certified). SKILLS & ABILITIES Computer Skills: Exceptional computer training/experience. MS Office environment (Word, Excel, Access, PowerPoint). Other Requirements: U.S. Citizen or U.S. work qualification Salary Description 95,000-112,500
    $71k-125k yearly est. 27d ago
  • Director of Bakery Operations

    Joe Van Gogh Inc.

    Operations director job in Durham, NC

    Director of Bakery Operations The Director of Bakery Operations (DBO) leads the culinary program at Joe Van Gogh. This position directly oversees the management of the South Court Bakery and Woodcroft Kitchen. The DBO is constantly working to grow and improve the culinary program at Joe Van Gogh through recipe development, improving SOPs, developing new streams of revenue, and fostering meaningful wholesale relationships. The DBO carefully sources products and ingredients and develops recipes for the cafes and wholesale customers. The DBO is a company leader and works closely with other company leaders to promote and elevate the culinary department and the Joe Van Gogh brand. Reports To: VP of Human Resources and OperationsDirect Reports: Bakery ManagerStatus: Full Time Salaried Operations Meets weekly and sends monthly report to VP. Ensures that all bakery products meet quality standards. Resolves wholesale customer conflicts, facility issues, equipment challenges, etc. Examines bakery and food bar financials, implements strategies to improve sales or labor percentages as needed. Handles sensitive and private employee and customer information with care according to JVG policies. Coordinates delivery van maintenance. Coordinates major equipment repairs and purchasing. Sources products that align with production needs and company values. Manages the finances of South Court and Woodcroft including invoicing, financial review, profit margins, Project manager for seasonal menu changes. Continually improves bakery and kitchen SOPs. Manages the wholesale bakery program including communicating, monitoring invoicing, and problem solving. Team Management Holds monthly 1v1 meeting with management, compiles notes and follows up accordingly. Collaborates with LTD to create and monitor job descriptions and review forms. Thoughtfully compiles and presents performance reviews, references pay scale accurately. Utilizes and files all human resource paperwork correctly. Gives feedback regularly and encourages team members to set goals. Trains new and current managers, delegates to share workload effectively. Ensures compliance with all JVG policies. Ensure best practices and maintain high quality standards in product preparation. Addresses performance challenges with direct reports, utilizing HR as a resource as applicable Collaborative Contribution Attends and contributes to retail and corporate operations meetings. Brainstorms and tests new initiatives, communicates effectively with team members. Shares feedback and contributes to continuous improvement of bakery structures and resources. Completes additional projects as assigned. Collaborates with stakeholders on new culinary department initiatives. Coordinates with marketing for social posts, special events, program expansion. MINIMUM REQUIREMENTS At least three years' experience running a culinary program. At least two years' experience with commercial recipe development Superior teamwork, leadership, and collaboration skills. Passion for serving others and leading a team in a fast-paced environment. Ability to communicate effectively with a wide variety of stakeholders. Passion for learning; ability to efficiently apply new skills and systems. Ability to offer and accept feedback, inspire others, and delegate effectively. Ability to work independently and manage multiple projects / priorities simultaneously. Ability to help employees learn and grow through performance challenges, with the support of HR. Reliable transportation and a valid driver's license. Criminal background check as required by JVG's institutional partners Proficiency in Microsoft Office Suite PHYSICAL DEMAND Prolonged, frequent ingestion of pastry and food products, coffee, tea, and other caffeinated beverages. Prolonged periods of constant repetitive motion with hands and wrists. Prolonged periods of time on foot, squatting, kneeling, and bending. Ability to lift 50 pounds or more.
    $78k-139k yearly est. Auto-Apply 60d+ ago
  • Director, Field Operations

    Durham Bulls 3.4company rating

    Operations director job in Durham, NC

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview: The Director of Field Operations is responsible for overseeing the maintenance, preparation, and overall care of the playing surfaces at both Durham Bulls Athletic Park and Historic Durham Athletic Park, ensuring they meet the highest professional baseball standards. This role leads all aspects of field management, from turf health and irrigation systems to game day operations and special event coordination, while managing a dedicated grounds crew and maintaining a safe, world-class playing environment. The Director plays a key role within the Durham Bulls leadership team, balancing hands-on fieldwork with administrative responsibilities including budgeting, staff development, and long-term planning. The ideal candidate is an experienced turf professional with a deep understanding of grass management, field safety, and complex maintenance systems. This position requires strong leadership, communication, and organizational skills, as the Director will regularly collaborate with coaches, umpires, league officials, and front office leadership to ensure that every game and event runs smoothly. Key Areas of Responsibility Field Maintenance and Preparation: Oversee the daily maintenance and care of the Durham Bulls Athletic Park and Historic Durham Athletic Park playing field and adjacent areas. Maintain all field preparations, including but not limited to turf management, fertilization, edging, base area, home plate and mound preparation, warning track maintenance, bullpens and infield surface maintenance. Coordinate timeline for comprehensive in-season and off-season field maintenance. Responsible for monitoring and maintaining the quality of the turf, infield dirt and warning track to standards set for each field. Responsible for consistent monitoring of weather conditions to ensure all proper precautions are taken for the field to always be playable. Responsible for the maintenance and repair of the playing field that includes, but is not limited to turf (mowing, edging, fertilizing, aerating, top-dressing, over-seeding, discovery/control of weeds, insects, and diseases) and Soil (infield skin, baselines, home plate, pitchers' mound, bullpens, warning track) management. Required to following MLB approved professional groundskeeping practices and compile groundskeeping program document for MLB approval that outlines the management practices used to maintain all aspects of the playing surface and field equipment. Should also clearly outline team's daily, weekly and monthly management practices, inventory of all materials and pre- and post-game protocols for all areas. Systems Maintenance Responsible for maintenance of all equipment to extend the useful life to minimize repair and replacement costs. Maintain clean and tidy grounds and grounds shed area. Responsible for maintaining and repairing irrigation systems to ensure proper watering of the field. Monitor and manage field drainage systems to prevent flooding and ensure playable conditions. Maintain inventory of groundskeeping supplies and materials. Game Day & Special Events Oversee the recruitment, training, and supervision of seasonal staff. Maintain staffing levels consistent with Durham Bulls standards while always ensuring staffing costs remain on budget. Responsible for set up of field for all team practices, outside baseball games and special events held on the field. Coordinate with team and league officials to address any field-related concerns. Collaborate with General Manager on all-weather decisions on event days and maintain positive relationships with umpires and coaches in weather related matters. Manager Head Groundskeeper plans for set-up, protection and restoration efforts for non-baseball events. Ensure the Head Groundskeeper oversees tarp teams and tarp communication. Administrative & Miscellaneous Key member of the Durham Bulls leadership team. Responsible for preparing, overseeing and meeting all set budget items. Stay current with industry trends and best practices in groundskeeping and field maintenance. Assist Stadium Operations team with various stadium projects during off season down time. Other duties as assigned by General Manager. Develop relationships with home and visiting managers. Required Qualifications 5+ years of professional baseball experience in turf management. Turfgrass degree or certification from a program of 2 years or more. Management experience and working knowledge of turf equipment and athletic field procedures. Expert knowledge of hybrid Bermuda turf diseases and culture, including overseeding, top dressing and sod repair. Experience managing full-time and seasonal staff. Excellent project management and organizational skills. Valid Driver's License. Valid NC Pesticide License must be obtained within six months of employment. Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Ability to work flexible hours as needed, including evenings, weekends, and holidays. This position requires working outdoors in unpredictable weather conditions, including extreme heat, cold, rain, snow, and wind, necessitating the ability to adapt to changing environmental factors and wear appropriate protective gear as needed. Benefits: Competitive salary based on experience. Benefits package including: Comprehensive health insurance plan options Vision and Dental Insurance Company sponsored life insurance Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more! 401K with company match Generous paid time off 9 paid company holidays Opportunities for professional development and career growth. Dynamic and inclusive work environment with a supportive team culture. Exciting projects and growth opportunities within a leading organization. Opportunities to attend free local events, such as sporting events, concerts, shows, and more. Pre-Employment Information: A pre-employment drug screening is required. Capitol Broadcasting Company participates in E-Verify. Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not. EEO Statement: Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CBC Statement: Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.
    $79k-93k yearly est. 9d ago
  • Director of Operations (BCBA) - ABA Therapy (Raleigh 2)

    Highlights Healthcare

    Operations director job in Raleigh, NC

    Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our second learning center in Raleigh, NC. Why should you consider a Director of Operations (BCBA) position with Highlights? Competitive compensation up to $145,000 annually Monday through Friday schedule with full-time hours No evening or weekend hours Clinic-based setting Quarterly bonus incentive plan Sign-on bonus Relocation assistance 9 paid holidays Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program 401K plan ACE provider - company provides 16 BACB CEU hours per year Company laptop POSITION OVERVIEW As a BCBA Director of Operations at Highlights Healthcare, you will: Supervise ABA staff for our clients with consideration of dignity and privacy. Monitor the effectiveness of skill building interventions utilizing ABA for children with autism. Conduct psychological analyses and diagnostic testing. Provide supervision to ABA Behavior Technicians on staff. Develop child-specific behavior plan in accordance with the principles of ABA Therapy. Develop and take on projects to improve client service and satisfaction. Develop and take on projects to improve employee performance, retention, and satisfaction. Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods. Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations. Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities. QUALIFICATIONS BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis. Master's Degree from an accredited program in ABA or related field. Current BCBA Certification from the BACB. At least five years of experience in Applied Behavior Analysis (ABA). Must have a proven track record of progressive leadership and/or management experience. Experience with programming, developing, and implementing multiple intervention programs. Conduct Functional Analysis (FA) of behavior Understand brief Functional Analysis Conduct a VB-MAPP Conduct Functional Behavior Assessment (FBA) Behavior Support Plan Creation and Implementation Has experience in treatment plan program integrity Has ability to create crisis protocol based on medical necessity Must have a reliable car valid Driver's License, and proof of insurance. Demonstrated ability to work independently, produce high-quality results while handling competing priorities. Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach. Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements. Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines.
    $145k yearly 60d+ ago
  • Director of Operations

    Integra Staffing and Search

    Operations director job in Cary, NC

    Job Description Director of Operations About the Role We are seeking an experienced and strategic Director of Operations to lead and scale our operations across multiple business units, including retail, e-commerce, purchasing, and maintenance. This executive will play a pivotal role in shaping the company's growth, ensuring operational excellence, and fostering a culture of accountability, teamwork, and customer service. Key Responsibilities Lead and mentor department heads across Multiple departments. Foster a high-performance culture emphasizing accountability, teamwork, and professional development. Ensure strong leadership at every level of the organization. Oversee hiring, onboarding, training, coaching, performance evaluations, and when necessary, terminations across departments. Partner with the CFO on HR policy, compliance, and employee relations. Champion employee engagement, retention strategies, and workforce development initiatives. Drive operational efficiencies, process improvements, and cost management across all business units. Translate organizational goals into actionable plans with measurable KPIs. Align operations with long-term growth and profitability objectives. Ensure consistent delivery of a best-in-class customer experience. Standardize processes across locations to maintain brand and service quality. Oversee systems for monitoring quality, service, and customer feedback. Partner with CFO and Marketing to ensure operations align with company vision. Work with Finance on budget management, forecasting, and resource planning. Support marketing and product development efforts by ensuring operational readiness. Identify and implement opportunities to expand business units and optimize logistics. Leverage data and industry trends to improve profitability and scalability. Contribute as a thought partner to the CFO on growth strategy and innovation. Skills & Qualifications Bachelor's degree in Business Administration, Operations, HR Management, or related field. Progressive leadership experience in multi-unit retail, food service, hospitality, or manufacturing operations. Demonstrated success in managing teams of 50+ employees across multiple sites. Strong background in P&L management, budgeting, and financial accountability. Proven ability to hire, train, evaluate, and, when needed, make termination decisions while ensuring compliance with employment laws. Knowledge of HR best practices, employee relations, and labor compliance. Skilled in building and leading a high-performing, multi-generational workforce. Expertise in process improvement, systems implementation, and operational scaling. Strong project management skills; ability to execute complex initiatives on time and within budget. Knowledge of supply chain, procurement, and logistics management. Data-driven decision-making with experience setting KPIs and performance metrics. Ability to translate vision into execution and balance short-term operations with long-term strategy. Strong executive presence with excellent verbal and written communication skills. Proven ability to partner effectively with C-suite leadership and cross-functional teams. Comfortable representing the company externally with clients, vendors, and partners. Entrepreneurial mindset with a hands-on, problem-solving approach. High integrity, professionalism, and adaptability. Passion for building teams and creating memorable customer experiences. Compensation & Benefits Annual Bonus Life & AD&D Insurance, Short-Term Disability, Dental, and Vision fully provided. Health insurance access with company-paid membership fee; employees select and fund their preferred plan. Company Overview We are an award-winning, high-growth company with a production facility and multiple retail stores. Our headquarters are based in Cary, NC, with four retail locations across the Raleigh-Durham Triangle, a manufacturing facility in Morrisville, NC, and a catering department delivering service through portable carts and transport vans.
    $77k-139k yearly est. 38d ago
  • Director of Security Operations

    Advance Stores Company

    Operations director job in Raleigh, NC

    Advance Auto Parts is seeking a seasoned and strategic Director of Security Operations to lead the operational arm of our Information Security program. This role is responsible for overseeing the day-to-day execution of security operations, including threat detection, incident response, vulnerability management, and security monitoring across the enterprise. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and a proactive approach to managing cyber events in a dynamic retail environment. The key responsibilities of the role include: This position is 4 days in office, 1 day remote per week, based at our corporate headquarters in Raleigh, North Carolina (North Hills) Security Operations Leadership Lead and manage the Security Operations Center (SOC), ensuring 24/7 monitoring, threat detection, and incident response capabilities. Oversee the development and execution of operational security processes, playbooks, and escalation procedures. Threat & Incident Management Direct the incident response program, including investigation, containment, remediation, and post-incident reviews. Collaborate with internal teams and external partners to manage and mitigate security threats. Vulnerability & Risk Management Own the vulnerability management lifecycle, including scanning, prioritization, remediation tracking, and reporting. Partner with infrastructure and application teams to ensure timely resolution of security findings. Identity & Access Management (IAM) Own the IAM strategy and roadmap, including identity lifecycle management, access provisioning, and de-provisioning. Define and enforce access scopes using RBAC and ABAC models to ensure least privilege and separation of duties. Oversee IAM platforms (e.g., Okta, Azure AD, SailPoint) and ensure integration with enterprise systems and cloud environments. Lead periodic access reviews, certification campaigns, and compliance reporting. Monitoring & Analytics Implement and optimize security monitoring tools and SIEM platforms to improve visibility and response times. Develop metrics and dashboards to measure operational effectiveness and risk posture. Team Development & Collaboration Build and mentor a high-performing security operations team. Foster collaboration across IT, compliance, legal, and business units to align security operations with enterprise goals. Continuous Improvement Stay current with emerging threats, technologies, and best practices. Drive innovation and automation in security operations to improve efficiency and scalability. Qualifications: Bachelor's or master's degree in computer science, Information Security, or related field. 10+ years of experience in cybersecurity, with 5+ years in a leadership role focused on security operations. Proven experience managing SOCs, incident response, vulnerability management programs, and IAM programs. Strong understanding of SIEM, EDR, threat intelligence, forensic tools, IAM platforms, and access governance models. Skills & Competencies Excellent communication and leadership skills. Strong analytical and decision-making abilities. Deep technical knowledge of security operations and IAM tools. Ability to manage high-pressure situations and complex incidents. Experience in regulated environments and compliance frameworks. California Residents click below for Privacy Notice: ***************************************************
    $78k-139k yearly est. Auto-Apply 14d ago
  • Director of Operations and Administration, North Carolina City & County Management Association (NCCCMA)

    School of Government Services

    Operations director job in Chapel Hill, NC

    Full-time, benefits earning position Salary: $100,000 **Start Date: May 2026** The Director of Operations and Administration of NCCCMA serves as the chief administrative officer for the Association, providing strategic leadership, operational oversight, and programmatic support to advance the mission of promoting excellence in local government management across North Carolina. This position is housed within the UNC School of Government and works collaboratively with faculty, staff, and external partners to support the professional development and engagement of city and county managers. The Director of Operations and Administration is responsible for implementing the NCCCMA Strategic Plan, supporting the Executive Committee and various standing and ad hoc committees, managing day-to-day operations, and coordinating major events such as the Winter and Summer Seminars. The role also includes outreach to new and existing members, financial oversight, and partnership development. This is a full-time, permanent position with an office in Chapel Hill, NC, a hybrid work schedule, and flexibility of location. The NCCCMA Director of Operations and Administration will exemplify the collaborative culture of the School of Government, working effectively as a team member with divisions, including Strategic Communications, Business and Finance, Programs, and IT as well as with the faculty. The starting salary for this position is $100,000, with the potential for a performance-based annual bonus. The role also includes comprehensive health coverage through Blue Cross Blue Shield as well as ancillary benefits such as dental, vision, disability, and life insurance. Additional perks include a 403(b) retirement plan with up to a 6% employer match, a generous paid annual leave package, and opportunities for educational and professional development. School of Government Services (SOG Services) assists faculty and staff at the UNC School of Government in carrying out its important mission: to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. As a nonprofit organization and an official affiliated entity of the University of North Carolina at Chapel Hill, SOG Services also contributes to advancing UNC-Chapel Hill's broader mission of academic excellence, research, and public service. Essential Duties & Responsibilities Strategic Leadership and Planning (25%) Provide strategic, logistical, and administrative support to the Executive Committee and committees to implement the NCCCMA Strategic Plan and presidential initiatives. Track progress on strategic goals and provide regular updates to leadership. Conference Planning and Implementation (20%) Lead planning and execution of Winter and Summer Seminars in collaboration with the Program and Sponsorship Committees. Determine registration and sponsorship fees, negotiate contracts, and manage logistics including housing, materials, and IT support. Organizational Management (20%) Oversee day-to-day operations including financial management, membership records, communications, and website maintenance. Work with the School of Government Business Office to ensure accurate financial reporting and dues calculation. Administer and moderate the NCCCMA listserv in accordance with policy. Committee Support (15%) Provide direct administrative support to the Executive Committee, standing committees, and ad hoc committees. Coordinate meeting logistics and ensure access to necessary resources and information. Partnership and Outreach (10%) Serve as liaison to external partners such as the NC League of Municipalities and NC Association of County Commissioners. Support the Local Government Training Partnership with Western Carolina University. Conduct outreach to new managers and promote membership growth. School of Government Engagement (10%) Participate in School of Government initiatives including the Center for Public Leadership & Governance. Assist with development of programs such as ECG, EMG, and Essentials of Local Government Management. Minimum Qualifications (Knowledge, Skills, Abilities) Bachelor's degree in public administration, public policy, or a related field is required. A relevant undergraduate degree with a minimum of ten years' professional experience may be considered. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in data entry, document preparation, and record-keeping. Customer service orientation, with a professional and courteous demeanor when interacting with internal and external stakeholders. Excellent written and verbal communication skills, including the ability to draft professional correspondence and reports. Experience with calendar management, scheduling meetings, and coordinating logistics for events or projects. Familiarity with the NC City & County Management Association and International City/County Management Association. Problem-solving skills and initiative to identify process improvements and support team efficiency. Proven ability to manage budgets and lead strategic initiatives. Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), with demonstrated ability to create, format, and manage documents, spreadsheets, presentations, and email communications. Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Strong organizational, communication, and program development skills. Preferred Qualifications Ten years of experience as a local government manager, deputy/assistant manager, along with a master's degree in public administration, public policy, or a related field. Demonstrated experience in strategic planning, conference planning, financial management, committee support, membership engagement, and communications. Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills. High level of organizational and time management skills. Experience working with academic institutions or universities. Commitment to public service and professional development in local government.
    $100k yearly 14d ago
  • Director of Healthcare & Life Sciences Business Unit

    Carimus

    Operations director job in Raleigh, NC

    & The Role We are Carimus, a brand experience and digital transformation agency, now proudly part of the Spyrosoft Group. Since 2013, we've brought together the best of art and engineering to create meaningful impact in the digital world. By fusing strategy, creativity, and technology, we help brands break through and connect with their audiences on an emotional level. As part of Spyrosoft, we're expanding our capabilities and reach while staying true to our human centered approach, crafting experiences that matter for both our clients and our team. To support the continued expansion of the business, Carimus, together with Spyrosoft, seeks to appoint a Healthcare & Life Sciences Business Unit Director to lead growth efforts within the United States market. Reporting directly to the CEO of Carimus and the Board of Spyrosoft, this Healthcare & Life Sciences Business Unit Director will be responsible for defining and executing the growth strategy for the Healthcare & Life Sciences vertical. This leader will elevate the company's presence in a rapidly evolving and highly competitive market, while contributing as a key member of the senior leadership team. Department: TBD Classification: Exempt Status: Full Time Location: Raleigh, NC (Hybrid 3x per week) Travel Requirement: 30-50% What You'll Do Develop and execute the growth strategy for the Healthcare & Life Sciences business unit, building a strong and sustainable pipeline of new opportunities. Engage prospective clients to understand their business needs and clearly articulate how Carimus & Spyrosoft solutions deliver measurable value. Demonstrate a deep understanding of Carimus & Spyrosoft's value propositions and maintain working knowledge of the services, technologies, and capabilities that bring them to life. Build and maintain a disciplined qualification process, ensuring focus on high-impact, winnable opportunities. Provide accurate sales forecasting and effectively communicate opportunity rationale, customer buying processes, and key decision dynamics. Bring together cross-functional resources, including technical, delivery, and leadership teams to advance opportunities and close business. Contribute to shaping pricing strategies, service packages, and go to market motions for the Healthcare & Life Sciences segment. Oversee the full customer lifecycle from presales engagement through long-term account management ensuring exceptional customer experience and consistent value delivery. Required Qualifications Proven commercial and sales leadership experience within the technology services, digital transformation, or software development sector, leveraging a consultative selling approach. Demonstrated success building relationships and driving business growth with Healthcare & Life Sciences clients. Strong understanding of digital health technologies, life sciences workflows, and relevant regulatory considerations. Experience with structured sales processes, negotiation strategies, and enterprise-level deal cycles. Analytical capability to identify customer needs, uncover insights, and drive cross-sell and upsell opportunities. Proficiency in preparing proposals, leading executive-level presentations, and communicating value narratives. Ability to collaborate effectively with globally distributed partners, teams, and stakeholders. A positive, resilient, and relationship driven approach to leadership and client engagement. Who We're Looking For We're looking for an ambitious, well-connected Healthcare & Life Sciences leader who combines strong industry expertise with the mindset of a business builder, someone capable of operating as a one-person practice at the outset, shaping the strategy for the vertical while also defining how it gets executed. You bring credibility in the Healthcare & Life Sciences space, understand the real challenges facing providers, payers, medtech, and life sciences organizations, and can translate those challenges into meaningful digital solutions. You know how to build trusted relationships, identify high-value opportunities, and craft strategies along with practical implementation plans, whether we deliver them directly or guide clients through execution. You'll thrive here if you are: A strategic and operational leader who can build the Healthcare & Life Sciences vertical from the ground up, establishing early wins while laying the foundation for long-term growth. Comfortable being both the face of the business and the engine behind it driving new business, shaping solutions, and orchestrating delivery. Experienced in leading complex, consultative sales cycles and capable of guiding clients from ideation through implementation. Well-versed in digital health and life sciences technologies, regulatory considerations, and industry dynamics. Insight-driven and curious, able to uncover customer needs and translate them into compelling value propositions. Exceptionally strong at forging relationships and navigating large, complex organizations. Entrepreneurial, resilient, and energized by building something meaningful in a fast-moving environment. Able to collaborate seamlessly with global colleagues, tapping into broader Spyrosoft capabilities to deliver impact. Above all, you're motivated to build a high-impact Healthcare & Life Sciences business from day one, accelerating growth for Carimus and Spyrosoft while driving meaningful outcomes for our clients. Our Values At Carimus, these values guide every interaction and collaboration internally and with our clients. Live in the ZOPD. We continually expand our skills by working in the Zone of Proximal Development. We take measured risks and incorporate new technology, but only what we can deliver with excellence. Be Transparent & Tenacious. We don't hide from the truth and won't let our clients, either. We embrace reality, own our mistakes, and attack problems with teamwork and creativity. Invest in Relationships. Life is better doing interesting things with people we like. We build trusting relationships and strong connections-with our employees and our clients. We go further together. Create Exceptional Experiences. We exceed expectations-yours and ours. We unite art and engineering in smart, compelling ways that inspire confidence and human connection. We excite and engage, from concept to launch. Commit to Caring. Caring is in our blood-and our name, “Care I Must.” We're proudest when we tackle real problems and advance positive change for people and the environment. Let's get to work. Physical Requirements Normal periods of sitting and standing in an office environment. Lifting and/or pushing objects up to 35 lbs. on an occasional basis. Travel Requirement 30-50%. Carimus provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected under federal, state, or local laws.
    $111k-163k yearly est. 16d ago
  • Director, Operational Readiness CQV

    CRB Group, Inc. 4.1company rating

    Operations director job in Raleigh, NC

    CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description Director, Operational Readiness Position Summary CRB is looking for an energetic, self-motivated individual for the role of Director, Operational Readiness. The Director will lead cross-functional teams in the integration and delivery of Operational Readiness services (Turnover, CQV, and Startup Operations) on capital projects for our Life Science, Food & Beverage, Semi-Conductor, and Data Center clients. Their main focus will be to become a business partner with Client's in achieving a "Make Product Faster" mindset which enables licensable facilities to be production online, sooner utilizing risk-based and lifecycle methodologies. This role will also include helping clients navigate through regulatory requirements, devising and executing strategies that meets timelines, and assessing / mitigating risk - all while driving leaner processes to achieve the end goal. The Director will provide oversight, guidance, and team formation for all regional projects from business development to proposal stage, to facility turnover. This position requires a high level of organization, communication, and leadership; and the qualified candidate will have excellent interpersonal skills with internal and external clients. They will represent CRB in a professional manner, assist in winning work, and understand how their strategy directly impacts our collective success. Responsibilities * Maintain P+L responsibilities for business team and accountable to achieve Regional Team Revenue and Profit goals * Coordinate/collaborate with Regional leadership in business development and account management on Market Focus, Trends, and developing New Client Solutions * Lead and Support the Operational Readiness approach internally and externally with client's Design, Operations, Quality, and Regulatory teams * Manage regulatory reviews, be part of operational design reviews, develop overall risk-based approach for testing/documentation * Active management of internal and/or external Operational Readiness resources on projects * Lead the development of specific Turnover, Operation, and CQV plans to ensure integration with design, automation and construction plans * Work with Construction and Digital Innovation to deliver streamlined data management across various platforms * Manage our partners and/or build a group to execute the integrated delivery strategy * Develop and maintain relationships with ley stakeholders for successful projection execution * Collaborate/Support the Digital Innovation team in the delivery of project data to Client's using best practices and AI integration * Future - assist in regulatory filings and agency reviews; operational training/staffing for clients * Knowledge of US FDA (21 CFR 210, 211, 810), ISO 9001, and EU EMEA regulations * Knowledge of primary industry guidance on CQV and CSV, including but not limited to: * ISPE Baseline Guide 5 Commissioning and Qualification, edition 2 * ISPE GAMP V, A Risk Based Approach to Compliant GMP Computerized Systems * ASTM E2500 Standard Guide for Specification, Design, and Verification of Pharmaceutical and Biopharmaceutical Manufacturing Systems and Equipment * ISPE Guideline Science and Risk-based Approach for the Delivery of Facilities, Systems, and Equipment, 2011 * ISPE Good Practice Guide Applied Risk Management for Commissioning and Qualification, 2011 Qualifications * Bachelor's Degree in Architecture, Engineering, Life Sciences, Construction Management, or similar degree preferred, or equivalent years of relevant industry experience. * Professional licensure strongly preferred. * Minimum of 15+ years of Commissioning, Qualification, Validation, Compliance, and Operations experience in the Life Science industry; Sound technical knowledge of both US and global regulatory requirements. * Demonstrated effective leadership, financial management and collaboration skills. * Interpersonal and leadership skills necessary to communicate clearly, and effectively manage qualification/validation activities with all levels of personnel from various disciplines across the organization. * Direct experience in producing and managing commissioning, qualification, and operational deliverables. * Familiarity with all phases of design and construction required; direct experience in Life Sciences capital projects preferred. * Excellent organizational, interpersonal, presentation, and communication skills. * Commitment to technical excellence, as well as creating world-class experiences for our clients and employees. * Flexible and willing to travel as needed. Expectation of 50+% travel initially with eventual expectation of up to 25% travel, in support of client projects and regional leadership. Additional Information All your information will be kept confidential according to EEO guidelines. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $76k-134k yearly est. 43d ago
  • Director of Operations

    Syneos Health, Inc.

    Operations director job in Morrisville, NC

    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health * We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. * We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. * We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities The Director of RWLP Operations is a strategic, client-facing leader responsible for driving operational excellence across real-world and late-phase research portfolios. This role ensures successful delivery of peri- and post-approval studies while fostering account growth and long-term client partnerships. Acting as a subject matter expert and operational strategist, the Director provides end-to-end oversight-from RFP/proposal development to portfolio execution-ensuring integrated, cost-effective solutions aligned with client objectives. Key responsibilities include: * Leading cross-functional teams to deliver complex, global RWLP programs on time and within budget * Overseeing all aspects of assigned client accounts, including governance, risk management, financial performance, and strategic planning * Partnering with internal and external stakeholders to identify evidentiary needs and deliver tailored operational solutions * Ensuring alignment of delivery with regulatory standards (ICH, GCP, GPP) and Syneos Health SOPs * Supporting business development through proposal strategy, bid defenses, and capability presentations * Driving operational efficiency, quality, and innovation through lessons learned, process improvement, and cross-BU collaboration * This role requires strong real-world research acumen, proven operational leadership, and a commercial mindset. Ideal candidates will bring: * 10-12 years of clinical research experience, with 8-10 years in RWLP * Direct experience with large-scale RWLP programs and client portfolio oversight * Strong financial and contract management skills * Prior CRO/pharma experience in cross-functional, global environments * Excellent communication, team leadership, and stakeholder management capabilities * The Director may have direct reports and is expected to travel up to 25% of the time. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. *************************** Additional Information Tasks, duties, and responsibilities as listed in this are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. Summary The Director of RWLP Operations is a strategic, client-facing leader responsible for driving operational excellence across real-world and late-phase research portfolios. This role ensures successful delivery of peri- and post-approval studies while fostering account growth and long-term client partnerships. Acting as a subject matter expert and operational strategist, the Director provides end-to-end oversight-from RFP/proposal development to portfolio execution-ensuring integrated, cost-effective solutions aligned with client objectives. Key responsibilities include: Leading cross-functional teams to deliver complex, global RWLP programs on time and within budget Overseeing all aspects of assigned client accounts, including governance, risk management, financial performance, and strategic planning Partnering with internal and external stakeholders to identify evidentiary needs and deliver tailored operational solutions Ensuring alignment of delivery with regulatory standards (ICH, GCP, GPP) and Syneos Health SOPs Supporting business development through proposal strategy, bid defenses, and capability presentations Driving operational efficiency, quality, and innovation through lessons learned, process improvement, and cross-BU collaboration This role requires strong real-world research acumen, proven operational leadership, and a commercial mindset. Ideal candidates will bring: 10-12 years of clinical research experience, with 8-10 years in RWLP Direct experience with large-scale RWLP programs and client portfolio oversight Strong financial and contract management skills Prior CRO/pharma experience in cross-functional, global environments Excellent communication, team leadership, and stakeholder management capabilities The Director may have direct reports and is expected to travel up to 25% of the time.
    $77k-139k yearly est. 13d ago
  • Chief Financial Officer - Wake Area Financial Operations

    Advocate Health and Hospitals Corporation 4.6company rating

    Operations director job in Wake Forest, NC

    Department: 10024 Enterprise Corporate - Executive Management Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 1st shift, Monday to Friday Pay Range $170.90 - $273.45 The Chief Financial Officer (CFO), Wake Area Financial Operations is a key member of the executive leadership teams for Atrium Health Wake Forest Baptist (AHWFB), Wake Forest School of Medicine (WFSOM), Enterprise Academics as well as the Advocate Health Finance Leadership Team. This role reports to the CFO North Carolina - Georgia Division of Advocate Health, with matrix reporting to both the Chief Executive Officer (CEO) of AHWFB and the Advocate Health (AH) Chief Academic Officer (CAO) & Dean of WFUSOM. Additionally, the CFO serves as the principal financial liaison to AHWFB's governing bodies and Wake Forest University, as well as to Advocate Health senior management, ensuring alignment of financial strategy with organizational goals. This executive is responsible for financial operations across AHWFB, WFUSOM and National Academic Model in collaboration with the Advocate Health enterprise and division finance teams, including: Highlights •Financial reporting (internal and external) •Budgeting and forecasting •Capital and business planning •Strategic financial analysis POSITION ACCOUNTABILITIES Serves as the accountable finance leader for financial operations, including managing performance of the clinical assets (wholly owned and joint venture/other partnerships) and influencing and supporting performance of academic (education & research), and corporate (administrative and clinical) assets and departments. Serves as a strategic advisor to both the CEO of AHWFB and the AH CAO & Dean of WFUSOM. Builds strong, positive relationships by establishing trust and credibility with all stakeholders: administrative and clinical leaders across the health system, Wake Forest University, the faculty practice, board members, and external constituents. Financial Operations Management: Manages, plans, and organizes the financial operations of AHWFB, including financial performance, analytics and reporting, planning, budgeting and capital management. Directs completion and reviews/reports on financial performance. Identifies, assesses, documents, and monitors opportunities to maximize revenue and manage expenses. Identifies and drives opportunities for savings with the executive leadership team. Evaluates and improves financial operations and related policies to ensure that they best support an integrated approach to service delivery. Leads collaboration efforts with Atrium Health Wake Forest Baptist (AHWFB), Wake Forest School of Medicine (WFSOM), Enterprise Academics as well as the Advocate Health Finance Leadership Team, ensuring alignment, completion and maintenance of annual Long Range Financial Plan and operating and capital budget processes. Analyzes variances to budgets/forecasts and communicates to Area and Division operations and finance leadership. Partners with operations leaders to ensure financial targets are met and/or exceeded. Advises Wake Area leadership on financial performance while also serving as a strategic liaison to key enterprise departments-such as corporate accounting, managed health resources and reimbursement, revenue cycle, health information management, supply chain, human resources, nursing, IT, and facilities management. Acts as a conduit between area leadership and enterprise functions to align priorities and drive performance. Works collaboratively with operations management and corporate revenue cycle departments (Patient Access and Patient Financial Services, Health Information Management, Clinical Documentation Improvement, Reimbursement) to optimize revenue and performance, and better understand/enhance payer and reimbursement trends. Standardizes work, processes and deliverables and ensures financial integration within and across the Area and individual patient care sites. Presents financial information to governance boards and subcommittees and Area/Division executive and management teams. Enterprise Finance: represents NC/GA Division and AH CFO(s), as applicable, in advising Enterprise leadership via committee, working groups, project teams, etc., in the domains of revenue growth, expense management, and strategic planning, particularly for clinical/service line and corporate operations. LEADERSHIP IMPERATIVES Thinks Critically and Strategically Applies rigorous problem definition, data collection, and analysis to make sound decisions amid uncertainty and ambiguity. Identifies key patterns in complex environments, distills insights, and communicates them through clear, simplified, and impactful messaging. Sees the big picture and has a long-term perspective, while balancing it against short-term realities. Envisions and Enacts the Future Crafts and articulates compelling, achievable visions for the future. Inspires and mobilizes teams to transform vision into reality. Champions innovation and builds the capabilities needed to support it. Acts as a dedicated steward of the AHWFB, WFUSOM, and AH culture. Connects and Collaborates Across the Enterprise Recognizes integration and collaboration as essential to high performance. Builds and nurtures cross-functional teams, effectively navigating organizational “white spaces.” Seeks win-win outcomes and puts the well-being of the patient and the overall organization first. Leads inclusively and effectively across diverse cultures and perspectives. Builds and Leads Inclusive, High-Performing Teams Values diversity and leverages it to maximize team performance. Fosters trust and psychological safety to encourage open dialogue and candid debate. Builds consensus while making timely, decisive calls when needed. Achieves exceptional results by empowering and developing others. Understands and Shapes the External Environment Possesses deep knowledge of the AHWFB/WFUSOM/AH business model and the broader consumer, competitive, political, and social landscape. Actively engages with and influences external environments to advance organizational goals. Builds strategic relationships with key stakeholders. Effectively leverages public affairs, communications, and government relations to drive outcomes. Builds Talent for and Across the System Demonstrates personal accountability for developing future leaders who reflect the diversity of the communities served. Collaborates in assessing and cultivating executive talent, emphasizing both competence and character. Invests time in mentoring and coaching high-potential individuals. Serves as a role model, embodying the values and culture of AHWFB, WFUSOM, and AH. QUALIFICATIONS EDUCATION/EXPERIENCE: Bachelor's degree from an accredited college or university is required. Master's degree in business, finance, accounting, healthcare administration, or a related field is required. A minimum of 10 years of progressive leadership experience in health system finance and operations is required. Prior experience as a CFO within an academic health system with annual revenues exceeding $2 billion is preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: Professional certification such as a CPA and/or HFMA and ACHE designations is preferred SKILLS/QUALIFICATIONS: Comprehensive experience in senior financial management, including substantial experience in complex P&L management, financial reporting, accounting policy development, internal control design and remediation, systems implementation, not for profit tax compliance, and management of internal and external audit issues. Direct CFO or Senior Finance experience in a hospital or health system with multi-site, multi-disciplinary components, including Medical School and Research/Innovation business units and Medical Group/Service Lines is strongly preferred. Demonstrates an understanding of the intersection of research, teaching, and clinical care in an academic health center. Deep understanding and experience with comprehensive revenue cycle management and reimbursement, as well as the systems that support the function and a measurable track record of success in cost management. Knowledge of fundamentals and advance practices in the field of financial management as it relates to integrated health systems and hospitals. Commitment to truth and transparency; leads with authenticity. Ability to quickly respond to organizational constraints and industry pressures which occur in an environment of intense change. In-depth understanding of the key business issues and emerging trends in the healthcare industry. Effectively represents the enterprise with elected officials, agency representatives and the community. Demonstrates capacity to rapidly analyze and synthesize relevant quantitative and qualitative information. Proven ability to conceptualize issues and develop pragmatic solutions. High energy, drive for results and focus on creating value on a sustained basis. Pursues innovation; drives the organization to advance the mission via breakthrough thinking. Visible and unifying leader. Ability to create and sustain outstanding interpersonal relationships; engenders trust and respect. Inspires excellence among staff and sets the tone for the organization's further growth and success. Able to lead and influence change in a matrix environment. Possess strong management skills, ability to multi-task, and be able to direct and evaluate the performance of others. The Atrium Health Wake Forest Baptist (AHWFB), Chief Financial Officer, Wake Area Financial Operations serves as the senior financial executive for this nationally ranked, fully integrated academic health system based in Winston Salem, North Carolina. AHWFB has grown significantly with over $6 billion in annual revenue, 8 hospitals, 2,000+ providers, and 25,000+ team members in Central and Western North Carolina. Wake Forest University School of Medicine (WFUSOM), with two campuses in Winston-Salem and Charlotte, is a premier academic institution, generating over $400 million in annual extramural funding. The school operates with an annual budget exceeding $500 million, and the broader academic enterprise (education and research) totals approximately $700 million. AHWFB is now part of Advocate Health-the third-largest nonprofit health system in the U.S., with over $32 billion in annual revenue. The AHWFB integrated health system and WFU School of Medicine serve as the academic core of Advocate Health advancing research, education, and innovation across the nation. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $133k-271k yearly est. Auto-Apply 60d+ ago
  • Co-op, Global Marketing, RxAuto

    BD (Becton, Dickinson and Company

    Operations director job in Durham, NC

    BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. **Job Description** We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us. Within BD, Parata is a market-leading, high-growth, strategic business in the Pharmacy Automation platform. BD Parata offers automation hardware, software and end-to-end central fill solutions that enable clinical, operational and financial improvements in Pharmacies across the world. We're looking for a driven and adaptable college student to join our upstream marketing team as a co-op. This role supports strategic innovation projects, market research, and product definition efforts. You'll gain hands-on experience in cross-functional collaboration, customer engagement, and data-driven decision-making. **Key Responsibilities** + Under the guidance of the Marketing team members, collaborate with cross-functional teams to support execution of the Parata Central Fill innovation strategy + Assist in market research and competitive analysis to inform assessment of market opportunities, product concepts, and value propositions + Support development of target product profiles and business cases + Support voice-of-customer (VoC) initiatives including surveys, interviews, and data synthesis + Collaborate on product requirement documents and innovation workshops + Analyze pharmacy automation trends and customer pain point + Attend cross-functional meetings and customer interviews + Collaborate with sales enablement and training teams to guarantee field engagement + Commercial support of assigned innovation and NPD programs + Preparation and delivery of presentations to key stakeholders **Knowledge and Skills** **Formal Education:** + Currently enrolled in a bachelor's program (Marketing, Business, Biomedical Engineering, or related field) or masters level program (e.g. MBA) with an interest or focus in marketing or healthcare **Specialized Skills:** + Excellent personal communication skills + Must have the ability to work on several projects simultaneously + Must be able to prioritize responsibilities + Must be comfortable working in a fast-paced environment of accountability + Self-motivated, ability to work independently + Strong writing and grammatical skills + Strong organizational skills and detail oriented + Understanding of Microsoft Office Software applications and web-based systems a plus + Exceptional drive to pursue a career in medical device **What You'll Gain** + Exposure to real-world innovation and product development processes + Mentorship and structured onboarding + Experience working with cross-functional teams in a med tech environment + Opportunities to contribute meaningfully to impactful healthcare solutions At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. **Why Join Us?** A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. \#earlycareer Required Skills Optional Skills . **Primary Work Location** USA NC - Durham - Roche Drive **Additional Locations** **Work Shift** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
    $77k-122k yearly est. 6d ago
  • Co-op, Global Marketing, RxAuto

    BD Systems 4.5company rating

    Operations director job in Durham, NC

    SummaryBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Within BD, Parata is a market-leading, high-growth, strategic business in the Pharmacy Automation platform. BD Parata offers automation hardware, software and end-to-end central fill solutions that enable clinical, operational and financial improvements in Pharmacies across the world. We're looking for a driven and adaptable college student to join our upstream marketing team as a co-op. This role supports strategic innovation projects, market research, and product definition efforts. You'll gain hands-on experience in cross-functional collaboration, customer engagement, and data-driven decision-making. Key Responsibilities Under the guidance of the Marketing team members, collaborate with cross-functional teams to support execution of the Parata Central Fill innovation strategy Assist in market research and competitive analysis to inform assessment of market opportunities, product concepts, and value propositions Support development of target product profiles and business cases Support voice-of-customer (VoC) initiatives including surveys, interviews, and data synthesis Collaborate on product requirement documents and innovation workshops Analyze pharmacy automation trends and customer pain point Attend cross-functional meetings and customer interviews Collaborate with sales enablement and training teams to guarantee field engagement Commercial support of assigned innovation and NPD programs Preparation and delivery of presentations to key stakeholders Knowledge and Skills Formal Education: Currently enrolled in a bachelor's program (Marketing, Business, Biomedical Engineering, or related field) or masters level program (e.g. MBA) with an interest or focus in marketing or healthcare Specialized Skills: Excellent personal communication skills Must have the ability to work on several projects simultaneously Must be able to prioritize responsibilities Must be comfortable working in a fast-paced environment of accountability Self-motivated, ability to work independently Strong writing and grammatical skills Strong organizational skills and detail oriented Understanding of Microsoft Office Software applications and web-based systems a plus Exceptional drive to pursue a career in medical device What You'll Gain Exposure to real-world innovation and product development processes Mentorship and structured onboarding Experience working with cross-functional teams in a med tech environment Opportunities to contribute meaningfully to impactful healthcare solutions At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #earlycareer Required Skills Optional Skills . Primary Work LocationUSA NC - Durham - Roche DriveAdditional LocationsWork Shift
    $71k-117k yearly est. Auto-Apply 8d ago
  • Regional Director of Operations - Hospitality - Hotel Management

    Shri Hotels

    Operations director job in Raleigh, NC

    The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: Strong interpersonal and communication skills Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity Capable of managing multiple tasks in a dynamic environment Exhibits a high degree of integrity and professionalism Benefits Competitive salary and bonus structure Health insurance benefits Paid time off Employee discounts at hotel establishments Key Responsibilities Operational Oversight and Team Management Oversee daily operations across all hotel properties to ensure consistency and quality. Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs. Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies. Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness. Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization). Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments. Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period. Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives. Monitor budgets, financial performance, and operational costs for each property to drive profitability. Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs. Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting Work closely with the corporate team and other departments to align operational efforts with overall business objectives. Regularly report on operational performance, challenges, and opportunities to senior management. The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham. Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively. Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree. Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.
    $85k-135k yearly est. 60d+ ago

Learn more about operations director jobs

How much does an operations director earn in Durham, NC?

The average operations director in Durham, NC earns between $60,000 and $180,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Durham, NC

$104,000

What are the biggest employers of Operations Directors in Durham, NC?

The biggest employers of Operations Directors in Durham, NC are:
  1. DECI
  2. AstraZeneca
  3. LifeScience Logistics
  4. Joe Van Gogh Inc.
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