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Regional Director Of Operations
  • Regional Vice President- Property Damage Restoration

    Prosearch 3.5company rating

    Operations director job in Raleigh, NC

    Build Regional Growth. Lead Restoration Operations. Create Lasting Impact. ProSearch is partnering with a rapidly expanding property damage restoration company to hire a Regional Vice President (RVP) in Raleigh, North Carolina. This senior executive leadership opportunity is ideal for an experienced property damage restoration or construction leader with a proven track record of building, scaling, and leading multi location operations. The Regional Vice President will have full ownership of regional operational performance, financial results, team leadership, and growth strategy across the territory. This Regional Vice President role is not operational maintenance. It is a true build and scale opportunity for a senior leader with deep experience in property damage restoration leadership, disaster recovery operations, and restoration P&L ownership. As Regional Vice President of property damage restoration, you will establish and lead six to ten restoration locations, oversee regional restoration leadership teams, and drive profitable growth across your territory. Why This Regional Vice President Role Stands Out • Executive ownership of a high growth property damage restoration region • Full authority over regional restoration operations, strategy, and financial performance • Corporate resources combined with autonomy at the regional level • Mission driven work supporting families and businesses after property loss • High visibility restoration executive role with long term advancement opportunity What You Will Lead as Regional Vice President of Property Damage Restoration Regional Restoration Growth and Expansion Drive organic and greenfield growth across Raleigh, North Carolina while building scalable property damage restoration operations designed for long term success. Full P&L Leadership Own regional budgeting, forecasting, revenue growth, and profitability with full restoration P&L accountability. Multi Location Restoration Operations Lead, mentor, and develop leadership teams across multiple restoration branches while ensuring operational consistency and performance. Business Development and Insurance Partnerships Strengthen relationships with insurance carriers, commercial clients, property managers, and referral partners within the insurance restoration market. Customer Experience, Safety, and Compliance Ensure high quality service delivery, safety standards, and customer satisfaction across all disaster recovery and restoration operations. Enterprise Collaboration Partner with corporate leadership to implement standardized processes, leverage restoration technology, and elevate brand reputation region wide. The Restoration Executive We Are Looking For • 8 + years of senior leadership experience in property damage restoration, disaster recovery, construction, or property services • Proven success leading multi location restoration operations or regional service organizations • Demonstrated ability to scale teams, revenue, and operational infrastructure • Strong financial acumen with hands on restoration P&L ownership • Strategic thinker with the ability to execute at the operational level • Executive presence and leadership credibility across all organizational levels • Ability to travel up to 75% regionally Compensation and Tools for Success • Base salary of $175,000 plus performance-based bonus • Company vehicle • Company issued laptop • Monthly technology stipend • Comprehensive benefits package Compensation is structured to reward regional restoration leadership performance and growth. Your Impact as Regional Vice President You won't simply manage a region. You'll build a property damage restoration business. Your leadership will directly influence regional profitability, customer recovery outcomes, and the strength of restoration teams serving local communities. Make Your Next Career Move Count This is an opportunity to lead with purpose, build strong teams, and make a measurable impact on the property damage restoration industry. If you are an accomplished property damage restoration executive ready to lead at the regional level, we want to speak with you. Apply today to advance your restoration executive career, lead regional growth in Raleigh, North Carolina and make your lasting legacy.
    $175k yearly 4d ago
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  • Vice President Operations

    Fireseeds

    Operations director job in Raleigh, NC

    Vice President of Operations - Mechanical Construction Compensation & Benefits Base Salary: $250,000+ (based on capability and experience) Bonus: Target ~50% of base (tied to performance and regional results) Vehicle Allowance 100% Employer-Paid Employee Healthcare Dental & Vision coverage 401(k) with company match 20 days PTO + company holidays Additional people-focused perks (employee support services, engagement programs) Location: Raleigh-Durham, NC Industry: Mechanical Construction (HVAC, Plumbing, Process Piping) Reports To: Executive Vice President About the Company A fourth-generation, family-owned mechanical contractor in the Southeastern U.S. is seeking a Vice President of Operations to lead and scale construction operations across the Carolinas. With nearly 700 employees and revenue exceeding $300M, this organization is recognized as one of the region's most respected mechanical builders-serving clients in healthcare, higher education, hospitality, pharmaceuticals, data/technology, and advanced manufacturing. The company is known for its people-first culture, elite craftsmanship, long-term customer relationships, and strong financial performance. The firm provides full-service mechanical solutions including HVAC, plumbing, process piping, design-build, and maintenance/service. The company is in a significant growth phase and is investing deeply in expanding its Carolinas market footprint. Position Overview The Vice President of Operations will oversee all construction operations across the Carolinas-providing leadership, structure, and consistent operational excellence. This newly created role will strengthen execution, enhance margin performance, and develop the next generation of project leaders. You will oversee all Project Managers, Senior PMs, and Project Executives in the region, ensuring teams deliver high-quality mechanical projects on time, on budget, and with exceptional safety and client satisfaction. This executive will play a central role in scaling multi-market operations and building the long-term operational infrastructure needed for continued expansion. Key Responsibilities Operational Leadership Oversee day-to-day mechanical construction operations across multiple project teams. Ensure projects meet schedule, budget, safety, and quality expectations. Lead project cost control, forecasting, and margin protection efforts. Standardize and tighten operational processes across all project sites. People Development & Leadership Directly lead and mentor all PMs, Senior PMs, and Project Executives. Build a culture of accountability, teamwork, and high performance. Identify skill gaps and implement clear development plans. Work Acquisition Support Partner with Preconstruction and Business Development to represent operations in pursuits. Support interviews, presentations, and client meetings to win work. Communicate competitive advantages tied to operational performance. Process Improvement & Scalability Strengthen workflows, tools, and systems that increase efficiency and consistency. Improve process discipline across planning, scheduling, manpower management, and cost control. Support adoption of technology and leaner project delivery methods. Culture, Safety & Quality Uphold elite safety standards and a people-first culture across all teams. Ensure consistent quality control and project excellence across the regional portfolio. Strategic Growth & Succession Partner with the EVP to shape long-term market strategy and operational expansion plans. Play a key role in preparing the organization for future market growth. High-performers may be groomed for eventual EVP-level oversight of the Carolinas division. Qualifications 15+ years of progressive leadership in mechanical construction (HVAC, plumbing, process piping, or similar). Experience leading multi-market operations or large, complex project portfolios. Proven ability to improve margins, strengthen execution, and build operational discipline. Demonstrated success in developing leaders in a fast-growth mechanical or MEP environment. Strong financial acumen (forecasting, job cost, P&L exposure). Bachelor's degree in Construction Management, Engineering, or related field preferred; equivalent experience valued. Leadership Traits Hands-on, servant-minded leadership approach. High emotional intelligence and a strong communicator. Able to elevate both people and process simultaneously. Strategic thinker with strong operational instincts. Thrives in a fast-paced, growth-oriented environment.
    $250k yearly 5d ago
  • Director of Automation & Manufacturing Excellence

    Fujifilm Holdings America Corporation 4.1company rating

    Operations director job in Holly Springs, NC

    A leading biopharmaceutical company in Holly Springs, North Carolina, is seeking a Director, Automation to manage a $2 billion global project. The role includes developing automation strategies, ensuring compliance with Good Manufacturing Practices, and leading a collaborative team focused on innovation and efficiency in a rapidly changing environment. Candidates should have significant experience in engineering and team management, as well as expertise in automation platforms. This position offers a dynamic work environment in a growing biopharmaceutical facility. #J-18808-Ljbffr
    $135k-216k yearly est. 3d ago
  • Operations Manager Mechanical Construction

    Executive Global Recruiters LLC

    Operations director job in Durham, NC

    HVAC Construction Project Operations Executive Our corporation is an established HVAC construction company with a proven track record of successfully building complex HVAC systems. We work on both design build and plan and spec. projects. Experience has enabled the firm to gain the understanding and ability to quickly respond to customer's needs. Responsiveness and high quality installation is a priority. We have the flexibility to meet client's needs on a fast track basis while providing the most economical alternative. Our company has designed, installed and serviced projects which include: Computer Rooms, Clean Rooms, Boiler Rooms, Labs, Variable Refrigerant Flow Systems, Chilled Water Systems, Hot Water Systems, Cogeneration Systems, Variable Air Volume Systems, Constant Volume, Energy Recovery and Steam Systems. We have the capability to provide a complete range of mechanical services from conceptual design to installation and follow-up maintenance. Flexibility in responding to customer's needs is a primary factor in our growth and success, with over 80% of revenue coming from repeat clientele. The firm is dedicated to providing the highest level of quality service.
    $60k-98k yearly est. 3d ago
  • Senior Director of Outpatient Clinical Operations and Accreditation

    Lumexa Imaging

    Operations director job in Raleigh, NC

    Help shape the future of imaging! This is a role for a leader who thrives at the intersection of clinical excellence, innovation, and enterprise impact. The Senior Director of Outpatient Clinical Operations and Accreditation is a senior leadership role responsible for advancing clinical excellence, operational performance, accreditation strategy, and imaging innovation across the outpatient enterprise. This leader provides strategic oversight of enterprise-level oversight of clinical operations and quality while aligning regulatory readiness, emerging technologies, and best practices with the organization's priorities. Partnering closely cross-functional teams and senior leadership, the Senior Director leads enterprise initiatives that enhance patient care, improve efficiency, and drive measurable clinical outcomes. The role shapes and leads accreditation strategy, clinical optimization, and innovation efforts, translating performance insights and program results to executive leaders to support informed decision-making and enterprise transformation. Key Responsibilities: Clinical Operations Monitor, analyze, and communicate key performance indicators to optimize patient care, throughput, and imaging quality using advanced analytics tools (e.g., teamplay-dose, protocols, Quality Audits). Oversee and ensure compliance with equipment accreditation (e.g., ACR, IAC) and all regulatory requirements, including HIPAA and FDA standards. Collaborate on clinical protocols, workflows, and equipment evaluations to enhance patient experience, reduce costs, and maximize operational efficiency. Deploy training resources as needed to enhance image quality, research training, or protocol development Lead the integration of advanced imaging technologies, including artificial intelligence and machine learning, to improve diagnostic accuracy and streamline workflows. Develop and implement operational strategies to enhance imaging services' quality, efficiency, and cost-effectiveness. To include clinical protocols, workflows, and equipment evaluations Quality Improvement - systematic, data-guided activities designed for positive service delivery changes Research Leadership Develop and oversee a robust clinical research program to scale where appropriate. Ensure all research activities comply with Institutional Review Board (IRB) guidelines, ethical standards, and regulatory requirements. Translate research findings into clinical practice improvements, fostering innovation in patient care. Quality Assurance & Process Improvement Lead quality assurance programs, including QA/QC processes, image quality, accreditation audits, bi-annual quality meetings (accreditation requirement), and diagnostic accuracy. Collect and analyze data to monitor the effectiveness of quality programs, confirm adherence to organizational and industry standards, and provide organizational updates. Develop and maintain protocols for introducing new imaging techniques and conducting research. Drive systematic, data-guided quality improvement initiatives to enhance service delivery and patient satisfaction. Strategic Planning & Financial Management Build annual strategic plans with measurable KPIs in alignment with the organization's priorities. Provide quarterly updates on KPIs to senior leaders. Develop and manage budgets for the team, ensuring fiscal responsibility and alignment with organizational priorities. Education and Experience: Bachelor's degree in Radiology, Medical Imaging, or a related field or equivalent work experience. Minimum of 5 years of experience in Radiology or Medical Imaging. Minimum of 5 years of experience in leadership preferably overseeing clinical teams. Experience in Quality Assurance and Quality Control in a healthcare setting. Knowledge of regulatory requirements and industry best practices for radiology services. Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement. Excellent communication and leadership to effectively work cross-functionally across the enterprise Ability to manage multiple priorities and work independently Ability to travel as needed to support clinical operations and research initiatives. Desired Certifications: Certified Radiology Administrator (CRA) Certification preferred or willingness to obtain. America Registry of Radiologic Technologists (ARRT)
    $81k-126k yearly est. 1d ago
  • Corporate Sanitation Director

    Butterball 4.4company rating

    Operations director job in Garner, NC

    Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency. Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards. Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency. Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration. Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities. Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals. Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations. Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals. Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards. Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement. Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards. Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Essential Knowledge, Skills, and Abilities In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards Preferred Knowledge, Skills, and Abilities Bachelor's degree in related field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Travel may be required up to 70% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
    $109k-169k yearly est. 3d ago
  • Warehouse Operations Manager

    Advanced Recruiting Partners

    Operations director job in Garner, NC

    This role is responsible for overseeing and optimizing operational processes across clinical trial supplies, warehouse operations, and supply chain management. The position plays a critical role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory requirements and industry best practices. Success in this role requires close collaboration with cross-functional teams to implement process improvements and promote a culture of continuous improvement. Essential Duties and Responsibilities Develop and execute strategies to optimize operational processes across clinical trial supplies, warehouse operations, and supply chain activities. Collaborate with cross-functional teams to streamline workflows, reduce lead times, and improve overall operational efficiency. Monitor and analyze key performance indicators (KPIs) to assess performance and identify improvement opportunities. Lead initiatives related to resource allocation, capacity planning, and inventory management to meet business objectives. Establish, implement, and maintain a robust Quality Management System (QMS) in alignment with regulatory requirements, industry standards, and best practices. Conduct routine audits and assessments to ensure compliance with internal policies, standard operating procedures (SOPs), and regulatory guidelines. Implement and manage Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues. Provide leadership, guidance, and training to teams to support a culture of quality, compliance, and continuous improvement. Manage supplier and vendor relationships to ensure timely sourcing and delivery of comparator and reference-listed drugs from multiple regions. Evaluate supplier performance and conduct periodic reviews to maintain supply chain quality, reliability, and compliance. Demonstrate strong working knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practices (GMP). Actively participate in facility and documentation self-inspections, inventory management, and all administrative and operational activities. Serve as a key point of contact during audits and inspections, maintaining full oversight of operational activities. Oversee daily warehouse operations, including inbound and outbound shipments, to ensure timely and accurate execution. Act as a designated responsible representative with authority over warehouse operations and business activities. Train team members and manage day-to-day operational activities. Negotiate supplier contracts, terms, and pricing to optimize costs and improve supply chain performance. Lead continuous improvement initiatives focused on efficiency, quality, productivity, and customer satisfaction. Implement process improvement methodologies to eliminate inefficiencies, streamline workflows, and enhance productivity. Work Experience Qualifications Minimum of 10 years of experience in pharmaceutical warehouse and supply chain operations, preferably supporting clinical trial supplies, pharmaceutical outsourcing, and comparator sourcing. Strong results-driven mindset with a customer-focused approach. High attention to detail with professional written and verbal communication skills. Ability to manage multiple priorities effectively in a fast-paced environment. Willingness and ability to travel for meetings, audits, and industry events. Strong organizational and time management skills with the ability to meet deadlines. Self-motivated, proactive, and accountable for assigned responsibilities. Proficient in administrative tools, including MS Office and Google Workspace. Excellent verbal, written, and interpersonal communication skills. Education Qualifications Bachelor's or Master's degree in Health Sciences, Pharmaceutical Sciences, Marketing, or a related discipline.
    $30k-39k yearly est. 3d ago
  • Hospital Operations Manager

    Goodvets

    Operations director job in Apex, NC

    Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents. The Opportunity: As our Hospital Operations Manager, you'll be the operational heartbeat of the hospital. You'll run day-to-day, ensuring your team meets and exceeds performance, financial, and client-experience targets. From staffing and scheduling to inventory, compliance, and reporting, you're the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences. What You'll Do: Lead all daily hospital operations Ensure compliance with all operating standards and requirements Create and maintain accurate work schedules Hire, train, and onboard new team members-setting the bar for performance and culture Prepare monthly reports on hospital performance, staffing needs, margins, and trends Conduct performance reviews and provide coaching for growth Monitor inventory, manage ordering, and maintain cost control Support doctors, staff, and clients with clarity, speed, and professionalism Our Hospital Managers Bring: Operational Excellence: Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands-on tasks with leadership responsibilities Client Relations: Maintains a top-tier client experience and proactively resolves issues Team Leadership: Hires and develops high-performing teams; models accountability and professionalism Culture & Growth: Builds a positive, results-driven environment and rewards excellence Technical Support: Strong veterinary technician skillset; able to model technical and patient-care excellence Required Qualifications: Proven work experience as a Hospital Operations Manager, Medical Office Manager or similar role strongly preferred. Three plus years in veterinary medicine with progressive responsibilities, technician background strongly preferred Powerful leadership skills and an empathetic approach to management, experience training and mentoring/developing others Advanced skills in Practice Management Systems and MS Excel. Basic accounting skills Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions. Excellent problem-solving capabilities, proactively manage and resolve conflict and the ability to work well under pressure Demonstrated passion to make a difference in pets and people's lives What We Offer Our Hospital Managers: Competitive Compensation: A strong base salary with a generous annual performance-based bonus-because we believe in rewarding the leaders who drive our success. Comprehensive benefits package: Comprehensive medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage. 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals. Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance. Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location. A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small. Ready to take the next step in your career? Join a company that invests in you and your future. At GoodVets, you're not just managing a hospital-you're shaping the standard for veterinary care. Apply today and let's build something exceptional-together. Compensation Range$56,000-$68,000 USD
    $56k-68k yearly 7d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations director job in Raleigh, NC

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Operations director job in Raleigh, NC

    Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 60d+ ago
  • Baseball Director, Field Operations

    Capitol Broadcasting Company 4.1company rating

    Operations director job in Durham, NC

    The Director of Field Operations is responsible for overseeing the maintenance, preparation, and overall care of the playing surfaces at both Durham Bulls Athletic Park and Historic Durham Athletic Park, ensuring they meet the highest professional baseball standards. This role leads all aspects of field management, from turf health and irrigation systems to game day operations and special event coordination, while managing a dedicated grounds crew and maintaining a safe, world-class playing environment. The Director plays a key role within the Durham Bulls leadership team, balancing hands-on fieldwork with administrative responsibilities including budgeting, staff development, and long-term planning. The ideal candidate is an experienced turf professional with a deep understanding of grass management, field safety, and complex maintenance systems. This position requires strong leadership, communication, and organizational skills, as the Director will regularly collaborate with coaches, umpires, league officials, and front office leadership to ensure that every game and event runs smoothly. Key Areas of Responsibility Field Maintenance and Preparation: * Oversee the daily maintenance and care of the Durham Bulls Athletic Park and Historic Durham Athletic Park playing field and adjacent areas. * Maintain all field preparations, including but not limited to turf management, fertilization, edging, base area, home plate and mound preparation, warning track maintenance, bullpens and infield surface maintenance. * Coordinate timeline for comprehensive in-season and off-season field maintenance. * Responsible for monitoring and maintaining the quality of the turf, infield dirt and warning track to standards set for each field. * Responsible for consistent monitoring of weather conditions to ensure all proper precautions are taken for the field to always be playable. * Responsible for the maintenance and repair of the playing field that includes, but is not limited to turf (mowing, edging, fertilizing, aerating, top-dressing, over-seeding, discovery/control of weeds, insects, and diseases) and Soil (infield skin, baselines, home plate, pitchers' mound, bullpens, warning track) management. * Required to following MLB approved professional groundskeeping practices and compile groundskeeping program document for MLB approval that outlines the management practices used to maintain all aspects of the playing surface and field equipment. Should also clearly outline team's daily, weekly and monthly management practices, inventory of all materials and pre- and post-game protocols for all areas. Systems Maintenance * Responsible for maintenance of all equipment to extend the useful life to minimize repair and replacement costs. * Maintain clean and tidy grounds and grounds shed area. * Responsible for maintaining and repairing irrigation systems to ensure proper watering of the field. * Monitor and manage field drainage systems to prevent flooding and ensure playable conditions. * Maintain inventory of groundskeeping supplies and materials. Game Day & Special Events * Oversee the recruitment, training, and supervision of seasonal staff. * Maintain staffing levels consistent with Durham Bulls standards while always ensuring staffing costs remain on budget. * Responsible for set up of field for all team practices, outside baseball games and special events held on the field. * Coordinate with team and league officials to address any field-related concerns. * Collaborate with General Manager on all-weather decisions on event days and maintain positive relationships with umpires and coaches in weather related matters. * Manager Head Groundskeeper plans for set-up, protection and restoration efforts for non-baseball events. * Ensure the Head Groundskeeper oversees tarp teams and tarp communication. Administrative & Miscellaneous * Key member of the Durham Bulls leadership team. * Responsible for preparing, overseeing and meeting all set budget items. * Stay current with industry trends and best practices in groundskeeping and field maintenance. * Assist Stadium Operations team with various stadium projects during off season down time. * Other duties as assigned by General Manager. * Develop relationships with home and visiting managers. Required Qualifications * 5+ years of professional baseball experience in turf management. * Turfgrass degree or certification from a program of 2 years or more. * Management experience and working knowledge of turf equipment and athletic field procedures. * Expert knowledge of hybrid Bermuda turf diseases and culture, including overseeding, top dressing and sod repair. * Experience managing full-time and seasonal staff. * Excellent project management and organizational skills. * Valid Driver's License. * Valid NC Pesticide License must be obtained within six months of employment. Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Ability to work flexible hours as needed, including evenings, weekends, and holidays. * This position requires working outdoors in unpredictable weather conditions, including extreme heat, cold, rain, snow, and wind, necessitating the ability to adapt to changing environmental factors and wear appropriate protective gear as needed. Benefits: * Competitive salary based on experience. * Benefits package including: * Comprehensive health insurance plan options * Vision and Dental Insurance * Company sponsored life insurance * Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more! * 401K with company match * Generous paid time off * 9 paid company holidays * Opportunities for professional development and career growth. * Dynamic and inclusive work environment with a supportive team culture. * Exciting projects and growth opportunities within a leading organization. * Opportunities to attend free local events, such as sporting events, concerts, shows, and more. Pre-Employment Information: * A pre-employment drug screening is required. * Capitol Broadcasting Company participates in E-Verify. * Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not. EEO Statement: Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CBC Statement: Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.
    $91k-114k yearly est. Auto-Apply 1d ago
  • Director, Field Operations

    Durham Bulls 3.4company rating

    Operations director job in Durham, NC

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview: The Director of Field Operations is responsible for overseeing the maintenance, preparation, and overall care of the playing surfaces at both Durham Bulls Athletic Park and Historic Durham Athletic Park, ensuring they meet the highest professional baseball standards. This role leads all aspects of field management, from turf health and irrigation systems to game day operations and special event coordination, while managing a dedicated grounds crew and maintaining a safe, world-class playing environment. The Director plays a key role within the Durham Bulls leadership team, balancing hands-on fieldwork with administrative responsibilities including budgeting, staff development, and long-term planning. The ideal candidate is an experienced turf professional with a deep understanding of grass management, field safety, and complex maintenance systems. This position requires strong leadership, communication, and organizational skills, as the Director will regularly collaborate with coaches, umpires, league officials, and front office leadership to ensure that every game and event runs smoothly. Key Areas of Responsibility Field Maintenance and Preparation: Oversee the daily maintenance and care of the Durham Bulls Athletic Park and Historic Durham Athletic Park playing field and adjacent areas. Maintain all field preparations, including but not limited to turf management, fertilization, edging, base area, home plate and mound preparation, warning track maintenance, bullpens and infield surface maintenance. Coordinate timeline for comprehensive in-season and off-season field maintenance. Responsible for monitoring and maintaining the quality of the turf, infield dirt and warning track to standards set for each field. Responsible for consistent monitoring of weather conditions to ensure all proper precautions are taken for the field to always be playable. Responsible for the maintenance and repair of the playing field that includes, but is not limited to turf (mowing, edging, fertilizing, aerating, top-dressing, over-seeding, discovery/control of weeds, insects, and diseases) and Soil (infield skin, baselines, home plate, pitchers' mound, bullpens, warning track) management. Required to following MLB approved professional groundskeeping practices and compile groundskeeping program document for MLB approval that outlines the management practices used to maintain all aspects of the playing surface and field equipment. Should also clearly outline team's daily, weekly and monthly management practices, inventory of all materials and pre- and post-game protocols for all areas. Systems Maintenance Responsible for maintenance of all equipment to extend the useful life to minimize repair and replacement costs. Maintain clean and tidy grounds and grounds shed area. Responsible for maintaining and repairing irrigation systems to ensure proper watering of the field. Monitor and manage field drainage systems to prevent flooding and ensure playable conditions. Maintain inventory of groundskeeping supplies and materials. Game Day & Special Events Oversee the recruitment, training, and supervision of seasonal staff. Maintain staffing levels consistent with Durham Bulls standards while always ensuring staffing costs remain on budget. Responsible for set up of field for all team practices, outside baseball games and special events held on the field. Coordinate with team and league officials to address any field-related concerns. Collaborate with General Manager on all-weather decisions on event days and maintain positive relationships with umpires and coaches in weather related matters. Manager Head Groundskeeper plans for set-up, protection and restoration efforts for non-baseball events. Ensure the Head Groundskeeper oversees tarp teams and tarp communication. Administrative & Miscellaneous Key member of the Durham Bulls leadership team. Responsible for preparing, overseeing and meeting all set budget items. Stay current with industry trends and best practices in groundskeeping and field maintenance. Assist Stadium Operations team with various stadium projects during off season down time. Other duties as assigned by General Manager. Develop relationships with home and visiting managers. Required Qualifications 5+ years of professional baseball experience in turf management. Turfgrass degree or certification from a program of 2 years or more. Management experience and working knowledge of turf equipment and athletic field procedures. Expert knowledge of hybrid Bermuda turf diseases and culture, including overseeding, top dressing and sod repair. Experience managing full-time and seasonal staff. Excellent project management and organizational skills. Valid Driver's License. Valid NC Pesticide License must be obtained within six months of employment. Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Ability to work flexible hours as needed, including evenings, weekends, and holidays. This position requires working outdoors in unpredictable weather conditions, including extreme heat, cold, rain, snow, and wind, necessitating the ability to adapt to changing environmental factors and wear appropriate protective gear as needed. Benefits: Competitive salary based on experience. Benefits package including: Comprehensive health insurance plan options Vision and Dental Insurance Company sponsored life insurance Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more! 401K with company match Generous paid time off 9 paid company holidays Opportunities for professional development and career growth. Dynamic and inclusive work environment with a supportive team culture. Exciting projects and growth opportunities within a leading organization. Opportunities to attend free local events, such as sporting events, concerts, shows, and more. Pre-Employment Information: A pre-employment drug screening is required. Capitol Broadcasting Company participates in E-Verify. Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not. EEO Statement: Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CBC Statement: Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.
    $79k-93k yearly est. 30d ago
  • Director of Strategic Operations

    Truss Vet

    Operations director job in Cary, NC

    At Truss Vet, we're bridging gaps in care to support pets and the people who love them. We have an ambitious 10-year goal of nurturing the human-animal bond by supporting over 1 million pets and their families, and we're doing this by pioneering a new category in veterinary medicine and focusing on building out the premier veterinary urgent care company in our industry. We're growing quickly, and we need talented people to help us do it! We're currently hiring a Director of Strategic Operations to join our leadership team and play a critical role in improving existing clinics and leading the repeatable, successful launch of new locations. This is a high-impact, highly cross-functional role that works closely with Clinic Operations, Talent, Real Estate, Marketing, Medical Leadership, and the Executive team. It will be fast-paced, complex, and deeply rewarding. Director of Strategic Operations Overview As Director of Strategic Operations, your mission is to constantly improve our clinics and successfully launch new ones. You'll own key operational playbooks, lead strategic initiatives, build scalable systems, and ensure our clinics are staffed, equipped, compliant, and optimized to deliver excellent care and team experiences from Day 1 and beyond. This role blends strategy with execution; you'll be building systems one day and spending time in clinics the next. Key Job Responsibilities Lead, manage, and hold accountable direct reports while partnering cross-functionally with Clinic Operations, Medical Leadership, Marketing, Real Estate, Talent, and Executive Leadership to identify issues and drive improvement initiatives Own and execute the repeatable, on-time launch of new clinics, including partnering with Real Estate on construction timelines, Talent on recruiting plans, ensuring clinics are fully staffed and stocked, and leading site setup week through Day 1 Partner with the CEO and CMO on strategic initiatives, including special projects and the rollout of culture, talent, and training programs Spend time in clinics to evaluate, optimize, and implement workflow improvements in partnership with Clinic Leadership, Regional Leadership, Clinic Ops, and Medical Leadership Identify, prioritize, and execute projects that improve operational efficiency, scalability, and clinic performance, including maintaining and improving task management systems Own pricing strategy across clinics, including pricing analysis, competitive research, and implementation of pricing changes Design, manage, and optimize team and client feedback systems, surveys, and simplified reporting and analytics dashboards to ensure teams have access to the right metrics Own Technology and IT operations supporting clinic performance, including PIMS, inventory purchasing and management systems, and third-party software (scheduling, texting, phones, scribing, payments, IT) Define, document, and maintain medical, legal, licensing, and regulatory compliance processes, ensuring all clinics remain compliant as requirements evolve You're a Great Fit If: You're proactive, highly organized, analytical, and detail-oriented-but still a strong people leader You thrive in fast-paced, growing environments and enjoy building systems from the ground up You enjoy working cross-functionally and influencing without authority You're equally comfortable thinking strategically and executing tactically You like spending time in clinics and believe the best operational improvements come from being close to the work You're energized by solving complex problems and continuously improving how things are done You are based in NC or willing to relocate Education & Experience: 5+ years in the pet healthcare ecosystem preferred 5+ years of multi-site operational and/or management experience in a fast-growing healthcare services business (ideally veterinary) Four-year degree preferred but not required Truss Vet Core Values Statements: Dare to Care: Doing what is easy isn't always right. Doing what is right isn't always easy. So we show up. We care. Even when clients don't deserve our best, even when a conversation is uncomfortable, we approach situations with courage, empathy, and authenticity. “We care enough to have tough conversations and we handle tough conversations with care.” The Details Matter: Our standards are reflected in every detail, and those details matter. The client will never forget the hug you gave when they said goodbye to their best friend. That blanket may mean the difference between an hour of comfort for a pet versus an hour of fear. The smell or site of a dirty rug may mean the difference between a great first impression versus skepticism of our entire team. Truss One Another: To be accountable to the success of the team means we're accountable to the success of each other. We have our teammates' backs. We catch each other's' mistakes. We challenge each other to improve and be the best versions of ourselves. Bowl Half Full: Your dog doesn't go through life believing his bowl is half-empty. We see the good in others and in each other, we see opportunities in challenges, we meet discomfort with good humor, and when we find closed doors, we kick them open or make new ones. We Believe In: Excellence in medicine and the highest reasonable standards of care Providing our teams with the resources to be happy and successful That every pet deserves to live its best life (Except for that one chihuahua... jk) Going home on time No abusive noncompetes Building a supportive team that you want to hang out with even on your off days (but we'll never make you) Treating people like we want to be treated Compensation and benefits that help people live well Working hard and pursuing excellence while still having fun Compensation & Benefits: Competitive salary Health, vision, and dental insurance Short- and long-term disability coverage, life insurance, accident insurance, and critical illness insurance Paid time off (PTO) Mental wellness subscription Parental leave 401K + match Commitment to professional and personal development through mentorship Pet care discounts Sound like your kind of place? Join a team that's passionate, positive, and committed to shaping the future of veterinary medicine for pets, their people, and each other.
    $77k-139k yearly est. 4d ago
  • Director of Operations and Administration, North Carolina City & County Management Association (NCCCMA)

    School of Government Services

    Operations director job in Chapel Hill, NC

    Full-time, benefits earning position Salary: $100,000 **Start Date: May 2026** The Director of Operations and Administration of NCCCMA serves as the chief administrative officer for the Association, providing strategic leadership, operational oversight, and programmatic support to advance the mission of promoting excellence in local government management across North Carolina. This position is housed within the UNC School of Government and works collaboratively with faculty, staff, and external partners to support the professional development and engagement of city and county managers. The Director of Operations and Administration is responsible for implementing the NCCCMA Strategic Plan, supporting the Executive Committee and various standing and ad hoc committees, managing day-to-day operations, and coordinating major events such as the Winter and Summer Seminars. The role also includes outreach to new and existing members, financial oversight, and partnership development. This is a full-time, permanent position with an office in Chapel Hill, NC, a hybrid work schedule, and flexibility of location. The NCCCMA Director of Operations and Administration will exemplify the collaborative culture of the School of Government, working effectively as a team member with divisions, including Strategic Communications, Business and Finance, Programs, and IT as well as with the faculty. The starting salary for this position is $100,000, with the potential for a performance-based annual bonus. The role also includes comprehensive health coverage through Blue Cross Blue Shield as well as ancillary benefits such as dental, vision, disability, and life insurance. Additional perks include a 403(b) retirement plan with up to a 6% employer match, a generous paid annual leave package, and opportunities for educational and professional development. School of Government Services (SOG Services) assists faculty and staff at the UNC School of Government in carrying out its important mission: to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. As a nonprofit organization and an official affiliated entity of the University of North Carolina at Chapel Hill, SOG Services also contributes to advancing UNC-Chapel Hill's broader mission of academic excellence, research, and public service. Essential Duties & Responsibilities Strategic Leadership and Planning (25%) Provide strategic, logistical, and administrative support to the Executive Committee and committees to implement the NCCCMA Strategic Plan and presidential initiatives. Track progress on strategic goals and provide regular updates to leadership. Conference Planning and Implementation (20%) Lead planning and execution of Winter and Summer Seminars in collaboration with the Program and Sponsorship Committees. Determine registration and sponsorship fees, negotiate contracts, and manage logistics including housing, materials, and IT support. Organizational Management (20%) Oversee day-to-day operations including financial management, membership records, communications, and website maintenance. Work with the School of Government Business Office to ensure accurate financial reporting and dues calculation. Administer and moderate the NCCCMA listserv in accordance with policy. Committee Support (15%) Provide direct administrative support to the Executive Committee, standing committees, and ad hoc committees. Coordinate meeting logistics and ensure access to necessary resources and information. Partnership and Outreach (10%) Serve as liaison to external partners such as the NC League of Municipalities and NC Association of County Commissioners. Support the Local Government Training Partnership with Western Carolina University. Conduct outreach to new managers and promote membership growth. School of Government Engagement (10%) Participate in School of Government initiatives including the Center for Public Leadership & Governance. Assist with development of programs such as ECG, EMG, and Essentials of Local Government Management. Minimum Qualifications (Knowledge, Skills, Abilities) Bachelor's degree in public administration, public policy, or a related field is required. A relevant undergraduate degree with a minimum of ten years' professional experience may be considered. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in data entry, document preparation, and record-keeping. Customer service orientation, with a professional and courteous demeanor when interacting with internal and external stakeholders. Excellent written and verbal communication skills, including the ability to draft professional correspondence and reports. Experience with calendar management, scheduling meetings, and coordinating logistics for events or projects. Familiarity with the NC City & County Management Association and International City/County Management Association. Problem-solving skills and initiative to identify process improvements and support team efficiency. Proven ability to manage budgets and lead strategic initiatives. Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), with demonstrated ability to create, format, and manage documents, spreadsheets, presentations, and email communications. Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Strong organizational, communication, and program development skills. Preferred Qualifications Ten years of experience as a local government manager, deputy/assistant manager, along with a master's degree in public administration, public policy, or a related field. Demonstrated experience in strategic planning, conference planning, financial management, committee support, membership engagement, and communications. Strong interpersonal and relationship-building skills. Excellent written and verbal communication skills. High level of organizational and time management skills. Experience working with academic institutions or universities. Commitment to public service and professional development in local government.
    $100k yearly 36d ago
  • Director of Healthcare & Life Sciences Business Unit

    Carimus

    Operations director job in Raleigh, NC

    & The Role We are Carimus, a brand experience and digital transformation agency, now proudly part of the Spyrosoft Group. Since 2013, we've brought together the best of art and engineering to create meaningful impact in the digital world. By fusing strategy, creativity, and technology, we help brands break through and connect with their audiences on an emotional level. As part of Spyrosoft, we're expanding our capabilities and reach while staying true to our human centered approach, crafting experiences that matter for both our clients and our team. To support the continued expansion of the business, Carimus, together with Spyrosoft, seeks to appoint a Healthcare & Life Sciences Business Unit Director to lead growth efforts within the United States market. Reporting directly to the CEO of Carimus and the Board of Spyrosoft, this Healthcare & Life Sciences Business Unit Director will be responsible for defining and executing the growth strategy for the Healthcare & Life Sciences vertical. This leader will elevate the company's presence in a rapidly evolving and highly competitive market, while contributing as a key member of the senior leadership team. Department: TBD Classification: Exempt Status: Full Time Location: Raleigh, NC (Hybrid 3x per week) Travel Requirement: 30-50% What You'll Do Develop and execute the growth strategy for the Healthcare & Life Sciences business unit, building a strong and sustainable pipeline of new opportunities. Engage prospective clients to understand their business needs and clearly articulate how Carimus & Spyrosoft solutions deliver measurable value. Demonstrate a deep understanding of Carimus & Spyrosoft's value propositions and maintain working knowledge of the services, technologies, and capabilities that bring them to life. Build and maintain a disciplined qualification process, ensuring focus on high-impact, winnable opportunities. Provide accurate sales forecasting and effectively communicate opportunity rationale, customer buying processes, and key decision dynamics. Bring together cross-functional resources, including technical, delivery, and leadership teams to advance opportunities and close business. Contribute to shaping pricing strategies, service packages, and go to market motions for the Healthcare & Life Sciences segment. Oversee the full customer lifecycle from presales engagement through long-term account management ensuring exceptional customer experience and consistent value delivery. Required Qualifications Proven commercial and sales leadership experience within the technology services, digital transformation, or software development sector, leveraging a consultative selling approach. Demonstrated success building relationships and driving business growth with Healthcare & Life Sciences clients. Strong understanding of digital health technologies, life sciences workflows, and relevant regulatory considerations. Experience with structured sales processes, negotiation strategies, and enterprise-level deal cycles. Analytical capability to identify customer needs, uncover insights, and drive cross-sell and upsell opportunities. Proficiency in preparing proposals, leading executive-level presentations, and communicating value narratives. Ability to collaborate effectively with globally distributed partners, teams, and stakeholders. A positive, resilient, and relationship driven approach to leadership and client engagement. Who We're Looking For We're looking for an ambitious, well-connected Healthcare & Life Sciences leader who combines strong industry expertise with the mindset of a business builder, someone capable of operating as a one-person practice at the outset, shaping the strategy for the vertical while also defining how it gets executed. You bring credibility in the Healthcare & Life Sciences space, understand the real challenges facing providers, payers, medtech, and life sciences organizations, and can translate those challenges into meaningful digital solutions. You know how to build trusted relationships, identify high-value opportunities, and craft strategies along with practical implementation plans, whether we deliver them directly or guide clients through execution. You'll thrive here if you are: A strategic and operational leader who can build the Healthcare & Life Sciences vertical from the ground up, establishing early wins while laying the foundation for long-term growth. Comfortable being both the face of the business and the engine behind it driving new business, shaping solutions, and orchestrating delivery. Experienced in leading complex, consultative sales cycles and capable of guiding clients from ideation through implementation. Well-versed in digital health and life sciences technologies, regulatory considerations, and industry dynamics. Insight-driven and curious, able to uncover customer needs and translate them into compelling value propositions. Exceptionally strong at forging relationships and navigating large, complex organizations. Entrepreneurial, resilient, and energized by building something meaningful in a fast-moving environment. Able to collaborate seamlessly with global colleagues, tapping into broader Spyrosoft capabilities to deliver impact. Above all, you're motivated to build a high-impact Healthcare & Life Sciences business from day one, accelerating growth for Carimus and Spyrosoft while driving meaningful outcomes for our clients. Our Values At Carimus, these values guide every interaction and collaboration internally and with our clients. Live in the ZOPD. We continually expand our skills by working in the Zone of Proximal Development. We take measured risks and incorporate new technology, but only what we can deliver with excellence. Be Transparent & Tenacious. We don't hide from the truth and won't let our clients, either. We embrace reality, own our mistakes, and attack problems with teamwork and creativity. Invest in Relationships. Life is better doing interesting things with people we like. We build trusting relationships and strong connections-with our employees and our clients. We go further together. Create Exceptional Experiences. We exceed expectations-yours and ours. We unite art and engineering in smart, compelling ways that inspire confidence and human connection. We excite and engage, from concept to launch. Commit to Caring. Caring is in our blood-and our name, “Care I Must.” We're proudest when we tackle real problems and advance positive change for people and the environment. Let's get to work. Physical Requirements Normal periods of sitting and standing in an office environment. Lifting and/or pushing objects up to 35 lbs. on an occasional basis. Travel Requirement 30-50%. Carimus provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected under federal, state, or local laws.
    $111k-163k yearly est. 37d ago
  • Director, Operational Excellence

    Job Listingsfujifilm

    Operations director job in Holly Springs, NC

    Have you ever found yourself asking what really matters in a high performing operations facility? Here at Fujifilm Biotechnologies we believe the secret is in our ability to turn good intentions into consistent, scalable results. When organizations commit to disciplined processes and continuous improvement, they see tangible benefits across performance, customers, and people. Sound easy? It's not - it takes not only discipline, processes and metrics but a strong cultural foundation and belief in the value that Operational Excellence can provide not only to a site overall, but for each personal individually. It has to be embedded in everything we do - not just because we say so but because each of us should want to. Bottom line: Operational excellence is the engine that converts strategy into consistent, scalable performance-reducing costs, delighting customers, empowering teams, and strengthening long-term resilience. At the site, we have been looking for months for the perfect Director, Operational Excellence and we have not landed on THE candidate yet. This person will be responsible for defining what Operational Excellence looks like for this site as part of the Fujifilm Biotechnologies network, build a ridiculously strong team to support and embedding the team within the business functions and operations to really drive continuous improvement across the site in a consistent way. The leader for this team needs to be passionate about what they do, why it is important and be able to make Operational Excellence spread across the site in an organic, fast paced way that delivers results. We foundationally believe having the right leader and team in this space will be what sets us up for success and sets us apart from the others. If this kind of challenge, autonomy and passion is what gets you to jump out of bed in the morning - this role might just be for you. If you join the Fujifilm Biotechnologies site in Holly Springs, you will find quickly that this is a site that is not looking to be ‘okay' or ‘average' - we are looking to set the bar for others to follow and to demonstrate why we are the chosen partner for biopharmaceutical manufacturing at a large scale. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** What You'll Do Defines and leads creation of program to be deployed for Operational Excellence principles through the manufacturing facility, including use of tools such as DMAIC, Value Stream Mapping, Kaizen, GEMBAs, 5S. Hires, Manages, Coaches and develops a strong team of Lean Sigma experts for the site Defines organization vision and mission, providing a goal for the organization to drive Six Sigma at all levels Maintains knowledge of industry trends and best practices in Lean Six Sigma methodologies Partners with cross-functional teams to identify areas for improvement and develop action plans and collaborate to implement process enhancements Establishes and monitors KPIs to track success of Lean Sigma Ensures the improvement are standardized and maintained over time through use of visual mgmt., standard work procedures and ongoing audits Creates and manages processes for sustaining improvements and ensuring that gains are sustained long term Develops and maintains documentation for process improvement initiatives Designs and delivers training sessions on Lean Sigma tools for employees at all levels, ensuring understanding and practical application Acts as Subject Matter Expert (SME) for Lean Sigma methodologies, providing guidance and support as necessary Mentors and trains staff at all levels on Lean Sigma principles and practices to foster a culture of continuous improvement Facilitates workshops and meetings to drive continuous improvement efforts Supports change management processes during the introduction of Lean Sigma tools, methods and initiatives Overcomes resistance to change by demonstrating the value of process improvements and engaging employees in the transformation journey Monitors project progress and ensure alignment with organizational goals Reports on project outcomes and key performance indicators to stakeholder Prioritizes and manages multiple projects simultaneously, ensuring that timelines, budgets and resources ae effectively aligned with the facility's operational goals Develops and implements strategies for eliminating bottlenecks, reducing cycle times and improving throughput Works closely with department leaders to identify critical areas for improvement and implement actionable solutions Analyzes data to identify trends, root causes, and improvement opportunities Creates an environment which enables success including goals, measures, coaching, and communication, among others Completes required administrative tasks (e.g., timecard approvals, time off approvals, expense reports etc.) Addresses performance gaps, employee questions and concerns, and partners with HR as needed for resolution Performs other duties, as assigned Minimum Requirements: Master's degree in related field with 11+ years of experience; OR Bachelor's degree with 13+ years of experience; Lean Belt Certification 10+ years of people management, leadership & team management experience 3 years Lean Sigma leadership experience 5 years' experience in GMP manufacturing Experience in process improvement and project management. Experience in a similar role, preferably within GMP manufacturing environment Working knowledge of Lean management principles and Six Sigma methodologies Experience and proven track record for designing and implementing a Lean Sigma program. Strong analytical skills with proficiency in statistical software. Preferred Requirements: Proven track record of successful process improvement initiatives Experience in leading cross-functional teams Physical and Work Environment Requirements: Will work in environment which may necessitate respiratory protection. May work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program. Ability to discern audible cues. Ability to stand for prolonged periods of time up to 60 minutes. Ability to sit for prolonged periods of time up to 240 minutes. Ability to conduct activities using repetitive motions that include wrists, hands and/or fingers. Ability to conduct work that includes moving objects up to 10 pounds. To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid. EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (FDBN_****************).
    $77k-138k yearly est. Auto-Apply 18d ago
  • Chief Financial Officer - Wake Area Financial Operations

    Advocate Health and Hospitals Corporation 4.6company rating

    Operations director job in Wake Forest, NC

    Department: 10024 Enterprise Corporate - Executive Management Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 1st shift, Monday to Friday Pay Range $170.90 - $273.45 The Chief Financial Officer (CFO), Wake Area Financial Operations is a key member of the executive leadership teams for Atrium Health Wake Forest Baptist (AHWFB), Wake Forest School of Medicine (WFSOM), Enterprise Academics as well as the Advocate Health Finance Leadership Team. This role reports to the CFO North Carolina - Georgia Division of Advocate Health, with matrix reporting to both the Chief Executive Officer (CEO) of AHWFB and the Advocate Health (AH) Chief Academic Officer (CAO) & Dean of WFUSOM. Additionally, the CFO serves as the principal financial liaison to AHWFB's governing bodies and Wake Forest University, as well as to Advocate Health senior management, ensuring alignment of financial strategy with organizational goals. This executive is responsible for financial operations across AHWFB, WFUSOM and National Academic Model in collaboration with the Advocate Health enterprise and division finance teams, including: Highlights •Financial reporting (internal and external) •Budgeting and forecasting •Capital and business planning •Strategic financial analysis POSITION ACCOUNTABILITIES Serves as the accountable finance leader for financial operations, including managing performance of the clinical assets (wholly owned and joint venture/other partnerships) and influencing and supporting performance of academic (education & research), and corporate (administrative and clinical) assets and departments. Serves as a strategic advisor to both the CEO of AHWFB and the AH CAO & Dean of WFUSOM. Builds strong, positive relationships by establishing trust and credibility with all stakeholders: administrative and clinical leaders across the health system, Wake Forest University, the faculty practice, board members, and external constituents. Financial Operations Management: Manages, plans, and organizes the financial operations of AHWFB, including financial performance, analytics and reporting, planning, budgeting and capital management. Directs completion and reviews/reports on financial performance. Identifies, assesses, documents, and monitors opportunities to maximize revenue and manage expenses. Identifies and drives opportunities for savings with the executive leadership team. Evaluates and improves financial operations and related policies to ensure that they best support an integrated approach to service delivery. Leads collaboration efforts with Atrium Health Wake Forest Baptist (AHWFB), Wake Forest School of Medicine (WFSOM), Enterprise Academics as well as the Advocate Health Finance Leadership Team, ensuring alignment, completion and maintenance of annual Long Range Financial Plan and operating and capital budget processes. Analyzes variances to budgets/forecasts and communicates to Area and Division operations and finance leadership. Partners with operations leaders to ensure financial targets are met and/or exceeded. Advises Wake Area leadership on financial performance while also serving as a strategic liaison to key enterprise departments-such as corporate accounting, managed health resources and reimbursement, revenue cycle, health information management, supply chain, human resources, nursing, IT, and facilities management. Acts as a conduit between area leadership and enterprise functions to align priorities and drive performance. Works collaboratively with operations management and corporate revenue cycle departments (Patient Access and Patient Financial Services, Health Information Management, Clinical Documentation Improvement, Reimbursement) to optimize revenue and performance, and better understand/enhance payer and reimbursement trends. Standardizes work, processes and deliverables and ensures financial integration within and across the Area and individual patient care sites. Presents financial information to governance boards and subcommittees and Area/Division executive and management teams. Enterprise Finance: represents NC/GA Division and AH CFO(s), as applicable, in advising Enterprise leadership via committee, working groups, project teams, etc., in the domains of revenue growth, expense management, and strategic planning, particularly for clinical/service line and corporate operations. LEADERSHIP IMPERATIVES Thinks Critically and Strategically Applies rigorous problem definition, data collection, and analysis to make sound decisions amid uncertainty and ambiguity. Identifies key patterns in complex environments, distills insights, and communicates them through clear, simplified, and impactful messaging. Sees the big picture and has a long-term perspective, while balancing it against short-term realities. Envisions and Enacts the Future Crafts and articulates compelling, achievable visions for the future. Inspires and mobilizes teams to transform vision into reality. Champions innovation and builds the capabilities needed to support it. Acts as a dedicated steward of the AHWFB, WFUSOM, and AH culture. Connects and Collaborates Across the Enterprise Recognizes integration and collaboration as essential to high performance. Builds and nurtures cross-functional teams, effectively navigating organizational “white spaces.” Seeks win-win outcomes and puts the well-being of the patient and the overall organization first. Leads inclusively and effectively across diverse cultures and perspectives. Builds and Leads Inclusive, High-Performing Teams Values diversity and leverages it to maximize team performance. Fosters trust and psychological safety to encourage open dialogue and candid debate. Builds consensus while making timely, decisive calls when needed. Achieves exceptional results by empowering and developing others. Understands and Shapes the External Environment Possesses deep knowledge of the AHWFB/WFUSOM/AH business model and the broader consumer, competitive, political, and social landscape. Actively engages with and influences external environments to advance organizational goals. Builds strategic relationships with key stakeholders. Effectively leverages public affairs, communications, and government relations to drive outcomes. Builds Talent for and Across the System Demonstrates personal accountability for developing future leaders who reflect the diversity of the communities served. Collaborates in assessing and cultivating executive talent, emphasizing both competence and character. Invests time in mentoring and coaching high-potential individuals. Serves as a role model, embodying the values and culture of AHWFB, WFUSOM, and AH. QUALIFICATIONS EDUCATION/EXPERIENCE: Bachelor's degree from an accredited college or university is required. Master's degree in business, finance, accounting, healthcare administration, or a related field is required. A minimum of 10 years of progressive leadership experience in health system finance and operations is required. Prior experience as a CFO within an academic health system with annual revenues exceeding $2 billion is preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: Professional certification such as a CPA and/or HFMA and ACHE designations is preferred SKILLS/QUALIFICATIONS: Comprehensive experience in senior financial management, including substantial experience in complex P&L management, financial reporting, accounting policy development, internal control design and remediation, systems implementation, not for profit tax compliance, and management of internal and external audit issues. Direct CFO or Senior Finance experience in a hospital or health system with multi-site, multi-disciplinary components, including Medical School and Research/Innovation business units and Medical Group/Service Lines is strongly preferred. Demonstrates an understanding of the intersection of research, teaching, and clinical care in an academic health center. Deep understanding and experience with comprehensive revenue cycle management and reimbursement, as well as the systems that support the function and a measurable track record of success in cost management. Knowledge of fundamentals and advance practices in the field of financial management as it relates to integrated health systems and hospitals. Commitment to truth and transparency; leads with authenticity. Ability to quickly respond to organizational constraints and industry pressures which occur in an environment of intense change. In-depth understanding of the key business issues and emerging trends in the healthcare industry. Effectively represents the enterprise with elected officials, agency representatives and the community. Demonstrates capacity to rapidly analyze and synthesize relevant quantitative and qualitative information. Proven ability to conceptualize issues and develop pragmatic solutions. High energy, drive for results and focus on creating value on a sustained basis. Pursues innovation; drives the organization to advance the mission via breakthrough thinking. Visible and unifying leader. Ability to create and sustain outstanding interpersonal relationships; engenders trust and respect. Inspires excellence among staff and sets the tone for the organization's further growth and success. Able to lead and influence change in a matrix environment. Possess strong management skills, ability to multi-task, and be able to direct and evaluate the performance of others. The Atrium Health Wake Forest Baptist (AHWFB), Chief Financial Officer, Wake Area Financial Operations serves as the senior financial executive for this nationally ranked, fully integrated academic health system based in Winston Salem, North Carolina. AHWFB has grown significantly with over $6 billion in annual revenue, 8 hospitals, 2,000+ providers, and 25,000+ team members in Central and Western North Carolina. Wake Forest University School of Medicine (WFUSOM), with two campuses in Winston-Salem and Charlotte, is a premier academic institution, generating over $400 million in annual extramural funding. The school operates with an annual budget exceeding $500 million, and the broader academic enterprise (education and research) totals approximately $700 million. AHWFB is now part of Advocate Health-the third-largest nonprofit health system in the U.S., with over $32 billion in annual revenue. The AHWFB integrated health system and WFU School of Medicine serve as the academic core of Advocate Health advancing research, education, and innovation across the nation. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $133k-271k yearly est. Auto-Apply 60d+ ago
  • Co-op, Global Marketing, RxAuto

    BD (Becton, Dickinson and Company

    Operations director job in Durham, NC

    BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Within BD, Parata is a market-leading, high-growth, strategic business in the Pharmacy Automation platform. BD Parata offers automation hardware, software and end-to-end central fill solutions that enable clinical, operational and financial improvements in Pharmacies across the world. We're looking for a driven and adaptable college student to join our upstream marketing team as a co-op. This role supports strategic innovation projects, market research, and product definition efforts. You'll gain hands-on experience in cross-functional collaboration, customer engagement, and data-driven decision-making. Key Responsibilities * Ability to work 40 hours per week on site. * Under the guidance of the Marketing team members, collaborate with cross-functional teams to support execution of the Parata Central Fill innovation strategy * Assist in market research and competitive analysis to inform assessment of market opportunities, product concepts, and value propositions * Support development of target product profiles and business cases * Support voice-of-customer (VoC) initiatives including surveys, interviews, and data synthesis * Collaborate on product requirement documents and innovation workshops * Analyze pharmacy automation trends and customer pain point * Attend cross-functional meetings and customer interviews * Collaborate with sales enablement and training teams to guarantee field engagement * Commercial support of assigned innovation and NPD programs * Preparation and delivery of presentations to key stakeholders Knowledge and Skills Formal Education: * Currently enrolled in a bachelor's program (Marketing, Business, Biomedical Engineering, or related field) or masters level program (e.g. MBA) with an interest or focus in marketing or healthcare. Specialized Skills: * Excellent personal communication skills * Must have the ability to work on several projects simultaneously * Must be able to prioritize responsibilities * Must be comfortable working in a fast-paced environment of accountability * Self-motivated, ability to work independently * Strong writing and grammatical skills * Strong organizational skills and detail oriented * Understanding of Microsoft Office Software applications and web-based systems a plus * Exceptional drive to pursue a career in medical device What You'll Gain * Exposure to real-world innovation and product development processes * Mentorship and structured onboarding * Experience working with cross-functional teams in a med tech environment * Opportunities to contribute meaningfully to impactful healthcare solutions At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #earlycareer Required Skills Optional Skills . Primary Work Location USA NC - Durham - Roche Drive Additional Locations Work Shift
    $77k-122k yearly est. 28d ago
  • Regional Director of Operations - Hospitality - Hotel Management

    Shri Hotels

    Operations director job in Raleigh, NC

    The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: Strong interpersonal and communication skills Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity Capable of managing multiple tasks in a dynamic environment Exhibits a high degree of integrity and professionalism Benefits Competitive salary and bonus structure Health insurance benefits Paid time off Employee discounts at hotel establishments Key Responsibilities Operational Oversight and Team Management Oversee daily operations across all hotel properties to ensure consistency and quality. Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs. Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies. Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness. Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization). Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments. Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period. Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives. Monitor budgets, financial performance, and operational costs for each property to drive profitability. Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs. Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting Work closely with the corporate team and other departments to align operational efforts with overall business objectives. Regularly report on operational performance, challenges, and opportunities to senior management. The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham. Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively. Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree. Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.
    $85k-135k yearly est. 60d+ ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Operations director job in Raleigh, NC

    The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $55k yearly 4d ago

Learn more about operations director jobs

How much does an operations director earn in Durham, NC?

The average operations director in Durham, NC earns between $60,000 and $180,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Durham, NC

$104,000

What are the biggest employers of Operations Directors in Durham, NC?

The biggest employers of Operations Directors in Durham, NC are:
  1. LifeScience Logistics
  2. Corvias
  3. Joe Van Gogh Inc.
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