Site Director at Franklin Elementary School
Operations director job in Anaheim, CA
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide.
When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning.
If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge.
When you join our team as a Site Director, you will:
Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals
Ensure your site is operating effectively; maintain licensing, safety, and educational standards
Partner with parents with a shared desire to provide the best care and education for their children
Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners
Lead recruitment and enrollment efforts of new families and children in our sites
Required Skills and Experience:
At least one year of teaching experience with the ability to develop, engage, and inspire a team
A love for children and a strong desire to make a difference every day
Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand
Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively
Meet state specific guidelines for the role
Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity
Read, write, understand, and speak English to communicate with children and their parents in English
Range of pay $24.50 - $29.40 Hourly
Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Job Posting End Date : 2025-12-25
Sr. Field Ops Support Manager
Operations director job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Director of Operations
Operations director job in Anaheim, CA
With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions.
Position Overview/Job Summary:
The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives.
Essential Functions:
Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance.
Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan.
Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders.
Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership.
Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost.
Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards.
Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals.
Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions.
Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations.
Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget.
Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators.
Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost.
Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team.
Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met.
Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations.
Partner with Quality Assurance to ensure all products meet or exceed customer expectations.
Develop and manage contractors and vendors in accordance with Company's policies and procedures.
Lead the sustainability and environmental programs
Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards.
Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability.
Prepare and manage the annual operating and capital budgets.
Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met.
Develop and maintain vendor and contractor relationships in line with company policies.
Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget.
Oversee capital projects and operational upgrades to enhance productivity and efficiency.
Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals.
Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments.
Serve as a key representative of the plant in corporate reviews and audits.
Maintain positive employee relations and a collaborative workplace culture.
Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives
Other duties as assigned
Skills/Qualifications:
College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus.
10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods.
Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards.
Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems.
Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus.
Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required.
Excellent verbal and written communication skills
Bilingual English Spanish is highly preferred.
Physical Requirements
Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
Manual dexterity to perform data entry functions.
Ability to bend, pull, stoop, and reach to perform functions.
Ability to lift up to 35 lbs.
May be exposed to heat, fumes, noise, and humidity, etc.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone.
The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Director of People Operations
Operations director job in Riverside, CA
This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required.
Responsibilities
Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment.
Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals.
Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff.
Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law.
Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready.
Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements.
Lead employee relations, investigations, conflict resolution, and performance management.
Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch.
Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics.
Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture.
Support organizational design, workforce planning, and future-state operating models as HHN grows.
Mentor and develop a high-performing HR/People Ops team.
Foster a culture of feedback, accountability, adaptability, and innovation.
Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance.
Skills Required
Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office.
Strong operational/process improvement skills; able to build new systems where needed.
Experience with data analytics, labor cost tracking, and audit preparation.
Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment.
Excellent written and verbal communication; able to lead, coach, and influence at all levels.
High level of discretion and judgment in handling sensitive and confidential issues.
Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth.
Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems.
Competencies
Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change.
Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results.
Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information.
Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork.
Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution.
Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values.
Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach.
Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities.
Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation.
Job Requirements
Education:
Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred.
Experience:
8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred.
Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%).
Certification(s):
SPHR, SHRM-SCP, or equivalent preferred.
Senior Vice President Portfolio Operations
Operations director job in Irvine, CA
Endeavor Agency (************ CRE.com) is a commercial real estate talent agency providing high-touch recruitment services throughout California and major western US cities. Endeavor has engaged with a dynamic, privately held commercial real estate association management company seeking a Senior Vice President to join their team in Irvine, CA.
Job Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
People:
Engaged executive presence with team in scope of role
Build strong relationships of trust with internal (i.e., peers and support teams) team.
Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization.
Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example.
Ability to clearly communicate, motivate and inspire others to reach company vision.
Growth and Strategy
Positively contribute to sales and EBITDA goals
Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, and company leaders.
Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan.
Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
Maintain client retention goals as outlined in business plan.
Develop and implement strategies that promote the organization's mission, core values and global service standards.
Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business.
Drive business improvement and compliance through new or enhanced technology/processes.
Operations:
Follows regional and/or national policies and operational protocols.
Implement best practices, innovation, creative thinking, and employment of business practices throughout the company.
In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives.
Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth.
Education & Experience:
Must possess a college degree; or equivalent industry experience.• Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management
Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management
5+ years of proven leadership skills and ability to lead large teams at an executive level or greater.
Laboratory Operations Manager
Operations director job in Torrance, CA
OPEN Healthcare is an advanced laboratory committed to enhancing the quality of life for our patients. Our laboratory is equipped with state-of-the-art technology, aiming to deliver sustained quality of services. At OPEN Healthcare, we provide high-quality, reliable, and affordable laboratory and diagnostic services, ensuring accurate and rapid test results. Our extensive test menu designed to meet your health and wellness needs. OPEN Healthcare specializes in esoteric clinical tests including allergy, molecular testing, and other custom assays with mass spectrometry. Learn more about OPEH Healthcare at **************
We are currently seeking a Laboratory Operations Manager to join the Laboratory team. As our Laboratory Operations Manager, you will play a key role in the day-to-day operations of the clinical laboratory, including people management of technical staff, quality control monitoring, and ensuring operational efficiency. This position works under the direction of the Laboratory Director to maintain compliance with regulatory requirements while managing laboratory resources and personnel.
ROLES & RESPONSIBILITIES
Oversee daily laboratory operations, workflow, and staff scheduling to ensure efficient service delivery and timely test turnaround. Follow up with the progress of the send-out tests, and ensuring the proper use and maintenance of laboratory equipment and supplies.
Review and update standard operating procedures (SOPs) and maintain all necessary documentation for accreditation and compliance.
Manage direct reports of technical and support staff, including training, competency assessments, performance evaluations, and corrective actions, while fostering a positive and collaborative work environment.
Monitor and optimize workflow, implement process improvements, and lead continuous quality improvement initiatives.
Manage laboratory supply inventory, equipment maintenance, and vendor relations, including contract negotiations, cost control, and budget monitoring.
Evaluate and implement new testing procedures, methodologies, and technologies.
Analyze the test result data for the lab as a whole. Prepare operational and performance reports, track key metrics, and participate in laboratory leadership meetings. This may include creating ad-hoc reports, managing testing statistics, mapping and integrating codes, and making final testing remarks.
Maintain and troubleshoot the Laboratory Information System (LIS) and ensure compliance with CLIA, CAP, OSHA, HIPAA, and other regulatory standards.
Implement and monitor quality control and assurance programs to meet regulatory standards (e.g., CAP, CLIA, Joint Commission), ensure safety protocols are followed, and address any identified deficiencies. May include proficiency testing, monitoring quality indicators, and supporting regulatory inspections.
Collaborate with physicians, healthcare providers, and other departments to support patient care and client services, including handling customer service issues.
External Stakeholder Management: Serve as a main liaison between the lab and our clients, business partners, including hospital departments, vendors, or auditors.
Act as a resource for technical and administrative issues, helping to resolve complex problems and implementing new technical procedures.
Identify and implement performance improvement projects and contribute to the development and validation of new assays and procedures.
Support both B2B and B2C operations, including coordination of individual specimen/package processing.
Stay up-to-date with all applicable health, safety, and accreditation standards, and participate in audits to ensure ongoing compliance.
Perform other related duties as assigned.
POSITION REQUIREMENTS
Current state licensure where applicable is required. See below for more information.
Must have current certification as a Medical Technologist (MT/MLS) from ASCP or equivalent organization.
Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field is required, with Master's degree preferred.
Minimum of 5 years of CLIA clinical laboratory experience with at least 3 years of experience of managing direct reports in a supervisor role is required.
Must demonstrate thorough knowledge of CLIA regulations, laboratory safety practices, and quality control procedures.
Strong attention to detail.
Strong operational management skills combined with in-depth knowledge of clinical laboratory procedures, and regulatory requirements.
Excellent leadership abilities, strong problem-solving skills, and proficiency with laboratory information systems.
Must be able to work on-site in our Gardena laboratory/office.
LICENSE & CERTIFICATION REQUIREMENTS
Clinical Laboratory Scientist License (Required)
PREFERRED QUALIFICATIONS
Proven experience in a leadership or people management role, with a track record of developing and retaining talent, and building strong, trusting relationships.
Proven experience in managing multiple priorities in a fast-paced environment while maintaining attention to detail and accuracy.
Bilingual fluency in Korean (spoken and written) is preferred, but not required.
SCHEDULE
Full-time from Monday to Friday
Most of laboratory positions may require working in the weekends on a rotating schedule.
PERKS & BENEFITS
Health, Vision, Dental, and Life Insurance.
401(k) retirement savings plan with up to 4% matching
Paid vacation and sick time-off
Paid holidays
Flexible spending account
Open Healthcare offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from $131,000/yr to $166,000/yr. Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience.
Open Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about our company at **************
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.
Chief Operating Officer
Operations director job in Los Angeles, CA
EXECUTIVE LEVEL APPOINTMENT
_____________________________________________________________________
Our organization is seeking a Senior Vice President of Operations to operate out of SoCal, CA.
This opportunity requires the best-of-the-best leadership.
This role demands capabilities possessed by only a handful of c-suite market leaders.
Who are we representing?:
An industry construction giant.
They're a leading civil, building, and speciality construction company in the US that believes integrity, teamwork, and a collaborative approach are fundamental to their core business success.
Annual group revenues of $5 Billion.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And, a team that understands mutual trust and integrity are necessary to execute massive undertakings on near-impossible deadlines.
______________________________
DESCRIPTION:
As a Senior Vice President of Operations reporting to the Executive Vice President of Building & Specialty Contractor Groups, you will have the opportunity to provide executive leadership, oversight, and direction to the presidents of nine subsidiary organizations under our company's umbrella.
Subject to your performance, this appointment is being lined up to be the successor to the EVP upon retirement (2-3 years).
Provide executive oversight, leadership, and direction for the Building & Specialty Contractor Groups including a range of affiliated building and specialty contracting entities.
Provide executive leadership for the company's building division on major urban jail projects.
Contributes to the successful execution of construction projects across diverse vertical markets including healthcare, hospitality, gaming, data centers, municipal, educational, and institutional sectors.
Will also provide oversight of Specialty Contractor Groups responsible for electrical, HVAC, and plumbing construction subcontracting.
Utilizes financial reporting and project management data for analytical purposes to identify opportunities for enhancement, optimize efficiency, mitigate inherent risks, and minimize project schedule delays.
Engages in collaborative partnerships with owners, joint venture teams, design firms, and internal stakeholders to advance project performance and attain established business objectives.
_______________________________
REQUIREMENTS:
A Bachelor's degree in Engineering, Construction Management, or similar from an accredited institution is required, and advanced degrees are preferred.
20 or more years of experience with general contractors.
5 or more years of experience as a VP of Operations.
7 or more years of experience as a Project Executive.
Exceptional knowledge of the construction sector in either healthcare, data centers, municipal, hospitality & gaming, and/or educational/institutional is required.
Advanced knowledge of contracts, scheduling, project job costs, estimating, and project controls for large-scale construction projects exceeding $1B.
In depth knowledge of multiple project delivery methods to include hard bid, design-build, JOC, CMAR, and P3.
Able and willing to travel up to 40%. Will visit project sites across the U.S. including New York.
Communicate with all business unit presidents/vice presidents to discuss business issues, financial, cost reporting & claims.
Conduct biweekly meetings with all business unit presidents to share information and updates regarding each unit. Review each unit's needs, successes, and issues.
This position is based out of the corporate headquarters near Los Angeles, CA.
The Successful candidate will be expected to reside within a commutable distance of the HQ or demonstrate a willingness to relocate.
_______________________________
COMPENSATION:
$475-500K annual base salary + 50% guaranteed bonus in the 1st full year of employment (this could be extended TBC).
LTIP incentive plans - to be agreed upon.
Benefits package associated with an Executive leadership plan.
_______________________________
GET IN TOUCH CONFIDENTIALLY
E: *******************************
Extraordinary projects demand exceptional minds. Join a fantastic team and together, you will build tomorrow.
Network Director
Operations director job in Los Angeles, CA
At Blue Zones Health we are redefining what it means to live a vibrant and healthy lifestyle. Inspired by long-living cultures around the world, we strive to empower people to make simple and sustainable lifestyle changes that lead to longer, better and more fulfilling lives. If you are ready to help transform well-being and be a pivotal part of our team, we want to meet with you!
Position Summary
At Blue Zones Health, you will have the unique opportunity to transform healthcare by fostering collaboration and community-driven initiatives across markets. This role focuses on leadership, provider engagement, and team empowerment to ensure the success of Blue Zones Health's mission and vision.
As the Network Director, you will work in a dyad model with the Medical Directors to provide oversight and management for the market. You will hold responsibility for signing up providers, establishing contracts, and ensuring ongoing provider/patient/community engagement. Your leadership will be instrumental in driving performance, removing barriers, and achieving key performance indicators (KPIs) that reflect the success of your market.
This role is about inspiring and empowering your teams to deliver exceptional support, fostering collaboration, and building sustainable relationships. You will ensure providers are fully engaged, supported, and aligned with Blue Zones Health's mission to create healthier communities.
Key Responsibilities
Market Oversight and Leadership
Strategic Market Leadership: Provide oversight and leadership for your assigned market, ensuring alignment with organizational goals and priorities.
Provider Engagement Accountability: Take ownership of signing up providers, establishing contracts, and maintaining long-term engagement to support market growth and success.
Community Activation: Oversee Community Representatives and Activation Team members to engage with providers and communities, driving adoption of Blue Zones Health initiatives.
Team Leadership and Empowerment
Lead Market Teams: Inspire and empower Community Representatives and Activation Team members to achieve their goals and support providers effectively.
Remove Barriers: Proactively identify and address challenges to ensure your teams have the tools and resources needed to succeed.
Build Collaboration: Foster a culture of teamwork and accountability within the market, creating a high-performing environment.
Provider Contracting and Engagement
Establish Provider Networks: Lead efforts to onboard and contract providers, ensuring alignment with Blue Zones Health's mission and strategic goals.
Ongoing Support: Ensure continuous engagement and assistance for contracted providers, addressing their needs and fostering strong, long-term relationships.
Strengthen Relationships: Act as the primary liaison between providers and Blue Zones Health, ensuring consistent communication and satisfaction.
Accountability for Results
Achieve KPIs: Hold full accountability for achieving key performance indicators (KPIs) in your market.
Monitor Performance: Track market and team performance, using data-driven insights to make improvements and achieve objectives.
Drive Success: Ensure market goals are consistently met or exceeded through strategic planning and execution.
Barrier Removal and Problem-Solving
Proactive Solutions: Identify and resolve operational, logistical, or relational barriers that impact market or provider performance.
Enable Success: Partner with internal stakeholders to secure resources, address challenges, and ensure the success of your market team.
Continuous Improvement: Regularly assess market strategies and team performance, implementing improvements where necessary.
Qualifications
Required
Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's preferred).
Minimum of 5+ years of experience in healthcare operations, provider relations, or community engagement.
Proven ability to manage provider contracting, relationship building, and engagement initiatives.
Strong understanding of provider contracting processes and community-based healthcare models.
Exceptional leadership, communication, and problem-solving skills.
Track record of achieving KPIs and driving team success.
Willingness to travel extensively within the assigned market.
Preferred
Experience working in a dyad leadership model.
Familiarity with community health initiatives and provider engagement strategies.
Expertise in overcoming operational barriers and implementing innovative solutions.
Flexibility in Role
While primarily focused on the responsibilities outlined above, the Director may also be assigned additional duties that encompass corporate roles as needed by Blue Zones Health. This flexibility ensures the role adapts to evolving business needs and contributes broadly to organizational goals.
Additional Responsibilities
Enhance the enterprise's success by tailoring responsibilities to address the unique needs of individual regions.
Provide innovative and strategic contributions to the organization's mission and vision.
The compensation range for this position is $130,000 - $150,000 depending on experience.
For more information about Blue Zones Health, check us out at ************************
Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.
Chief Operating Officer
Operations director job in Los Angeles, CA
Tierra Mia Coffee Company
Chief Operating Officer
Tierra Mia Coffee Company (TMC) is a dynamic and rapidly expanding specialty coffee company, with a strong presence in the coffee industry. We are committed to providing excellent beverages, pastries, and service to our customers. As we continue to grow, we are seeking to hire an energetic and exceptional Chief Operating Officer (COO) to contribute to our company's success. As COO, you will be responsible for overseeing the day-to-day operations of our 20+ retail locations, as well as our full-scale bakery and roastery, to ensure the efficient and effective functioning of our organization. You will play a critical role in guiding our strategic operations and driving the company's growth and success. The Chief Operating Officer will report to the Chief Executive Officer.
Responsibilities and Duties
● Strategic Leadership - Collaborate with the CEO and executive team to develop and execute the company's strategic goals and objectives. Contribute to the development of long-term business plans and initiatives to drive growth and profitability.
● Operational Excellence - Implement and optimize operational processes and procedures to ensure efficiency and cost-effectiveness. Continuously improve supply chain, inventory management, and logistics to meet customer demands.
● Customer Service - Ensure that the highest level of customer service is performed at each café. Implement a comprehensive training program to ensure that each team member has the skill set to provide exceptional customer service.
● Project Management - Lead and oversee complex projects related to expansion, store renovations, and process improvements. Develop project plans, set timelines, allocate resources, and ensure successful project delivery.
● Human Resources and Leadership Development - Oversee the HR function, including recruitment, talent management, and employee development. Develop and implement leadership training programs to cultivate a high-performing and engaged workforce.
● Financial Management - Monitor financial performance, budgets, and key performance indicators to ensure profitability and cost control. Analyze financial data to make informed decisions and recommendations.
● Team Management - Build and lead a high-performing team of leaders, ensuring alignment with the company's goals and values. Foster a positive and inclusive work environment, promoting collaboration and innovation.
Qualifications
● Minimum of 10 years' experience in a complex operational environment, with progressively increasing responsibilities.
● Proven experience in multi-unit retail operations is highly desirable.
● Strong leadership and people management skills, with a track record of building and developing high-performing teams.
● Exceptional critical thinking and problem-solving abilities.
● Proficiency in project management methodologies and tools.
● Knowledge of Human Resources and talent development practices.
● Financial acumen and experience in managing budgets and resources.
● Excellent communication and interpersonal skills.
● Responsibility for the customer service program at a retail company.
● Bachelor's degree in business administration, management, or a related field (MBA preferred).
Senior Director, Experiential Production
Operations director job in Los Angeles, CA
At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application! URW's Media and Experiential Sales Division - Westfield Rise is reinventing how brands connect with consumers through experiential activations, media and long-term integrated partners at URW's iconic locations. Become part of a national team whose primary focus is on enticing tenants and brands through creative-based solutions that leverage URW's wide-range of assets, investments, and resources which enable unique and immediate results. Our experiential spaces create high-impact moments across premier destinations:
Integrated Event Infrastructure at our Century City (LA) and World Trade Center (NY) locations
Next-gen digital signage to amplify client events, including our new state-of-the-art IXD Network and massive DOOH screens to captivate audiences at scale
Experienced production team headquartered in LA & NY, servicing clients across our assets to support logistics, permitting and production support
Event design support to facilitate end-to-end production from design to execution Strategic sponsorships & long-term partnerships designed for lasting impact
Seamless collaboration with leasing, tenants, marketing, real estate development, and media/experiential sales team
We are currently looking for our: Senior Director, Experiential Production Location: National Role, based at Westfield Century City, Los Angeles, CA
Scope:
An experienced (15+ yrs), creative, and influential Senior Director of Experiential Production responsible for driving revenue for our assets through active management and coordination of client and internal marketing event programs. This role reports to the VP, Experiential and works with a team of cross-functional individuals to meet our sales goals through the delivery of high-quality entertainment experiences for our consumers at multiple assets. This person manages a Production Team, who are responsible for all aspects of the production, technical programming and the logistics of event delivery for multiple assets. This role serves as a key resource for brands, their agencies and Westfield internal departments in realizing and delivering their activations within our spaces. Responsibilities, requirements, and preferred areas of experience include, but are not limited to, the following:
Manages a production team of 6+ professionals located in Los Angeles and New York, including full-time and contract positions, to execute over 100 events per year including Brand Activations, Premieres and Pop-Ups
Supports overall sales goal for the Experiential Program by delivering, upselling and managing production for client events and maintaining margins set by management
Maintains extensive knowledge of current market conditions, including competitors, innovative vendors and event technology
Has strong relationships with existing and past clients and partners at a senior level
Has experience managing multiple large-scale events simultaneously, and delivering world-class service to clients
Works with production team to develop and maintain processes for all venues, maintaining safety, efficiency and high aesthetic standards for each property
Works with Development and Design Team as directed by the VP of Experiential, on creating guidance for future event spaces including site plans, design details, back of house, technical infrastructure and logistics requirements
Proven ability to develop formal presentations and pitches (e.g., PowerPoint etc.)
Attends site visits, production meetings and weekly team calls to share updates about upcoming events
Manages the team to track and manage the progress of each job and the documentation involved including production timelines, production proposals, contracts, insurance logs, access, insurance, contract logs, legal and risk reviews Leads relationships and negotiates contracts with exclusive and preferred vendors
Demonstrated financial acumen to assist in the preparation of annual budgets, reviewing weekly pacing, managing forecasting and pipeline
Qualifications & Skills:
Bachelors Degree
15+ years event production and management experience
Working knowledge of AutoCAD, Vectorworks and Photoshop highly desired
Strong understanding of event lighting, audio, rigging and video systems
Ability to influence at multiple management/stakeholder levels
Ability to think strategically but also execute tactically
Regularly demonstrates superior communication and interpersonal skills
Ability to thrive in a fast-paced environment Tech-savvy, adaptable to innovation and collaborative
Compensation:
$160,000 - $210,000 + Discretionary Annual Bonus
What is important to us:
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Regional Operations Manager - Healthcare
Operations director job in Fountain Valley, CA
About the Role
We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations.
Why Join Us?
Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
We will help you grow in your leadership experiences while learning the new value-based care world.
Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire).
Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
Unlimited PTO and 9 company holidays per year.
Company-paid life insurance.
Hybrid schedule: 4 days in-office, 1 day remote.
Mileage reimbursement for travel between assigned clinic locations.
Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven
Our Mission: to consistently deliver superior care -
Balboa Care
- to every patient with kidney disease.
Core Competencies & Key Responsibilities
Execution & Accountability:
- Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness.
- Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals.
- Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results.
- Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement.
Data-driven Decision Making:
- Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance.
- Track patient service metrics, resolve complaints, and enhance customer experience.
Critical Thinking & Proactive Problem Solving:
- Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples.
- Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies.
- Implement best practices for workflow optimization and standardization across clinic locations.
Leadership & Team Development:
- Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth.
- Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics.
- Establish and reinforce performance standards, ensuring alignment with organizational expectations.
Relationship Building & Influence:
- Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives.
- Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement.
- Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment.
- Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability.
Preferred Qualifications:
· Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred).
· 5+ years of operations management experience in a multi-site healthcare setting.
· Proven track record of achieving operational goals through data-driven decision making.
· Exceptional leadership and team development skills.
· Strong communication and relationship-building abilities with physicians and cross-functional teams.
· Experience with performance dashboards, metrics tracking, and process improvement initiatives.
· Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus.
Required Qualifications:
Bachelor's Degree in Health Administration, Business Administration, or a related field.
5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice.
Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements.
Proficiency in Excel and reporting platforms for tracking and improving performance metrics.
Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units.
Valid driver's license to travel between sites as required.
Preferred Qualifications:
Experience with EPIC or similar electronic medical record systems.
Lean Six Sigma or process improvement certification.
Experience in a fast-growing, multi-clinic healthcare organization.
Bilingual (English/Spanish) is a plus.
Work Environment & Additional Considerations:
Hybrid schedule: 4 days in office, 1 day remote.
Mileage reimbursement for travel between assigned locations.
Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary.
Background check required.
This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply!
This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time.
Language Skills
While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.
Vision Requirements
Vision requirements include close vision, ability to adjust focus, and see color.
Physical Demands
Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.
Work Environment
Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.
About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).
*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
Director of Service Operations
Operations director job in Irvine, CA
Director of Service Operations | North America
Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction.
Location: California
Job Type: Full-time, Senior Leadership
Reports To: Vice President of Service
What You'll Do as Director of Service Operations
Lead Strategic Service Operations
As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions.
Manage Multi-Department Operations
Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams
Implement and maintain Standard Operating Procedures (SOPs) across all departments
Optimize workforce management including staffing, scheduling, and escalation protocols
Drive efficiency improvements and resource utilization across service operations
Build and Develop High-Performing Teams
Lead, mentor, and develop managers, supervisors, and service agents
Create performance management frameworks and conduct regular evaluations
Design and implement training and professional development programs
Foster employee engagement, retention, and a positive work culture
Manage both local and remote team members effectively
Drive Data-Driven Performance Improvements
Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness
Implement business intelligence and analytics strategies using tools like Qlik
Identify operational trends and implement continuous improvement initiatives
Generate actionable insights from performance data
Champion Customer Experience Excellence
Build and maintain a customer-centric service culture
Develop best practices for customer service interactions and support
Handle escalated customer issues and complex service inquiries
Implement customer feedback systems to drive service quality improvements
Improve customer satisfaction scores and loyalty metrics
Optimize Service Technology Stack
Evaluate and implement service operations technology solutions
Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform
Streamline workflows through technology optimization
Drive digital transformation initiatives for service operations
Manage Service Operations Budget
Develop and manage FTE (Full-Time Equivalent) budgets for service teams
Create financial forecasts and resource allocation plans
Implement cost-control measures while maintaining service quality
Maximize ROI on service operations investments
Ensure Compliance and Quality Standards
Maintain compliance with company policies, industry regulations, and legal requirements
Implement quality assurance programs and monitoring systems
Establish and enforce service level agreements (SLAs)
Director of Service Operations Qualifications
Required Experience and Skills
Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field
Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams
Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field
Global Programs: Proven track record establishing and leading successful global learning and development programs
Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans
Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving
Change Management: Ability to prioritize effectively and adapt as business priorities shift
Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels
Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction
Technical Skills and Systems Experience
Proficiency with Learning Management Systems (LMS) and training software platforms
Experience with CRM systems (Salesforce preferred)
Knowledge of ERP systems (SAP experience a plus)
Familiarity with business intelligence tools (Qlik or similar)
Experience with workforce management and service desk software
Strong Microsoft Office Suite skills including Excel for data analysis
Leadership and Soft Skills
Exceptional communication skills, both written and verbal
Outstanding facilitation skills for virtual and in-person training/meetings
Proven ability developing talent and building organizational capability
Experience in fast-paced, growing, global organizations
Strong project management and organizational skills
Ability to work effectively under pressure and meet deadlines
Preferred Qualifications
Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field
Professional certifications in Training and Development (CPTD, CPLP, or similar)
Six Sigma, Lean, or other process improvement certifications
ITIL (Information Technology Infrastructure Library) certification
Experience in specific industries (if applicable to your company)
Why Join Our Service Operations Team
As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization.
Keywords
Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations
Senior Director, Legal Affairs: Labor, Employment & Safety
Operations director job in Anaheim, CA
A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually.
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Operations Manager
Operations director job in Torrance, CA
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
Operations Manager
Operations director job in Laguna Hills, CA
Our client, an established company in the construction industry since 2009, is seeking a dynamic Operations Manager to lead and optimize their operational processes. This role is crucial for ensuring project efficiency and effectiveness by managing staff, resources, and processes. The ideal candidate will bring a strategic approach to executing operational tasks, optimizing workflow, and enhancing customer satisfaction in our fast-paced environment.
This Role Offers:
Opportunity to work with a talented and passionate team.
Engage in challenging and innovative projects.
Competitive compensation and benefits package.
A supportive and collaborative work environment.
Focus:
Oversee daily operations and make adjustments as necessary to ensure the company meets its goals.
Lead, motivate, and manage diverse teams to foster an environment of collaboration and high performance.
Conduct financial analysis and manage profit-loss responsibilities to optimize cost-effectiveness and efficiency.
Implement strategic plans and changes to enhance productivity and customer satisfaction.
Manage and track performance metrics and KPIs to assess operational success and areas for improvement.
Skill Set:
A Bachelor's degree in Business Administration or closely related field. Consideration will be given to candidates with significant relevant experience in lieu of formal education.
Demonstrated proficiency in using Microsoft Excel and strong computer skills. Candidates will be required to complete an Excel-based test project as part of the evaluation process.
Proven track record in an operations management role or a similar capacity within the industry.
Strong leadership capabilities with a proven ability to manage and motivate diverse teams.
Experience in financial analysis and profit-loss management, with a keen ability to drive profitability and cost efficiency.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Pharmacy Operations Manager
Operations director job in Laguna Niguel, CA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Director of Field Operations
Operations director job in Corona, CA
Job Description
Director of Field Operations
Salary Range: $180,000 - $210,000 (based on experience)
Type: Full-Time
The Director of Field Operations is a senior leadership role responsible for driving the strategy, performance, and profitability of all field construction activities across the division. This position leads the overall execution of projects, ensuring operational excellence, safety, and profitability while maintaining alignment with the company's long-term goals and growth vision.
The ideal candidate is an experienced field leader with a proven ability to manage large-scale heavy civil or underground utility projects, oversee complex field operations, and develop high-performing teams.
Key Responsibilities
Strategic Leadership
Define and execute the vision for field operations across all active and upcoming projects.
Align project delivery with company goals, client expectations, and profitability targets.
Collaborate with executive leadership on resource allocation, long-term planning, and strategic growth initiatives.
Financial Performance
Full accountability for divisional P&L, Gross Profit (GP), and Operating Profit (OP).
Improve labor productivity, material efficiency, and equipment utilization to maximize profit.
Partner with Estimating, Project Management, and Finance to monitor performance and drive margin improvements.
Operational Excellence
Oversee construction scheduling, sequencing, and manpower deployment across multiple job sites.
Manage field operations from preconstruction planning through project closeout.
Review scopes, schedules, and budgets to reduce risks and improve execution consistency.
Safety, Quality, and Compliance
Lead and enforce a zero-incident safety culture across all field activities.
Ensure compliance with OSHA standards, company safety protocols, and environmental regulations.
Drive continuous improvement in field quality and minimize rework through proactive oversight and training.
Team Development and Leadership
Build and mentor a high-performing team of General Superintendents, Superintendents, Foremen, and field crews.
Lead recruitment, training, and succession planning for key field leadership positions.
Set clear performance expectations, provide regular feedback, and foster a culture of accountability and recognition.
Client and Stakeholder Management
Serve as a senior field-facing representative for clients, municipalities, and partners.
Maintain strong communication and professionalism at all project levels.
Proactively manage client relationships to ensure satisfaction, retention, and future opportunities.
Cross-Functional Collaboration
Serve as the bridge between field operations and internal departments, ensuring alignment with Safety, HR, Finance, and Project Management.
Lead operations meetings, pre-job planning sessions, and project reviews.
Maintain transparency in reporting progress, risks, and key performance indicators.
Qualifications
12+ years of construction experience, with at least 7 years in a senior field leadership role.
Proven track record managing heavy civil or underground wet utility projects.
Strong financial acumen with direct P&L ownership experience.
Exceptional leadership and communication skills
Director of Field Operations
Operations director job in Irvine, CA
in Orange County, CA
Responsibilities:
Oversee Field Operations for HVAC Plumbing and Industrial Divisions
Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance
Forecasting for all Field Operations
Analyze job status, reporting, labor and scheduling
Requirements:
8 or more years of Field Operations experience
Knowledge of Mechancial Systems (HVAC/Plumbing)
Extensive knowledge in Construction and Labor Management
Advanced knowledge in MS Excel, Outlook, Project and BlueBeam
Preferred:
College Degree
Stable work-history
Local in Orange County, CA
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Director of Hospice Operations/Administrator
Operations director job in Fountain Valley, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources
Director of Hospice Operations / Administrator
Overview
We are seeking a results-driven Director of Hospice Operations / Administrator to lead the day-to-day and strategic operations of our hospice agency across Los Angeles and Orange County.
This role requires a seasoned hospice leader with strong operational expertise, business development acumen, and enough clinical knowledge to oversee and ensure the delivery of compliant, high-quality patient care. The ideal candidate brings proven hospice leadership, a record of growth, and a hands-on management style that fosters accountability, collaboration, and excellence.
Key Responsibilities
Operational Leadership
Oversee all hospice operations, ensuring compliance with federal, state, and accreditation standards.
Develop and execute strategies to improve efficiency, workflows, and patient satisfaction.
Partner with the Board and executive team to define goals and drive sustainable growth.
Maintain continuous readiness for surveys and audits through proactive quality assurance.
Business Development & Growth
Lead census growth through partnerships, outreach, and referral relationships.
Collaborate with marketing and liaisons to strengthen the agencys visibility and reputation.
Identify new opportunities through market analysis and community engagement.
Clinical Oversight
Work with the DPCS to align clinical operations with best practices and hospice standards.
Participate in IDT/IDG meetings and monitor patient care outcomes.
Support quality improvement initiatives to enhance patient experience and documentation accuracy.
Leadership & Staff Development
Provide mentorship and leadership to clinical and administrative teams.
Recruit, train, and retain high-performing staff who reflect the agencys mission.
Conduct performance reviews and ensure adequate staffing for quality care.
Financial & Administrative Management
Collaborate with finance to develop and manage budgets responsibly.
Track KPIs and implement strategies to improve productivity and control costs.
Oversee accurate reporting and compliance documentation.
Identify and implement operational efficiencies and cost-saving opportunities.
Community & Stakeholder Relations
Serve as the primary agency representative to regulators, partners, and the community.
Promote the agencys mission, values, and services to strengthen credibility and trust.
Qualifications
Bachelors degree required; Masters in Nursing, Healthcare Administration, or related field preferred.
RN license strongly preferred but not required with proven hospice leadership and clinical oversight experience.
5+ years of hospice leadership in operations, administration, or business development.
Deep knowledge of Medicare Conditions of Participation and hospice regulations.
Demonstrated success in improving operations, leading teams, and growing census.
Excellent communication, leadership, and strategic planning skills.
Compensation & Benefits
Base Salary: $110,000$130,000 annually, based on experience
Bonus: 1020% of base salary, tied to census growth, performance, and quality outcomes
Benefits:
Health, dental, and vision insurance
401(k) with matching
Paid time off and holidays
Mileage reimbursement
Supportive, mission-driven culture focused on compassionate end-of-life care
Join Our Leadership Team
If you are an experienced hospice professional who thrives on leading growth, operations, and quality care, we invite you to apply. Join a dedicated team committed to excellence, compassion, and meaningful impact in the lives of patients and their families.
Operations Administrative Manager
Operations director job in Los Angeles, CA
Operations Administrative Manager
DEPARTMENT: Operations
REPORTS TO: Executive Director of Equestrian Operations
FLSA STATUS: Exempt
Essential Duties and Responsibilities
Boarding Operations & Client Management
Maintain all boarding contracts, insurance documentation, and trainer counts.
Manage incoming and outgoing horses in collaboration with the Stabling Manager ensuring proper paperwork is completed at each stage.
Track ride-ons and trailer storage accurately at all times.
Oversee barn charts and vacancies for accurate allocations.
Track horse movement and enforce boarder policies as outlined in agreements.
Billing & Financial Coordination
Assist with monthly billing in coordination with the Finance Department using AppFolio.
Assist with board collections and eviction processes in coordination with leadership and finance.
Track and reconcile boarder ledger charges, including maintenance requests and service add-ons.
Generate and deliver cost estimates to boarders for requested maintenance work prior to execution.
Use Clover point-of-sale system to collect payment for items such as shavings and feed.
Submit and process a high volume of invoices daily with appropriate delivery documentation.
Support Accounts Payable functions and ensure compliance with financial procedures.
Perform monthly credit card reconciliations.
Maintenance & Permit Oversight
Collect and coordinate quotes from outside vendors for ongoing and future projects.
Coordinate all maintenance work orders and boarder notifications in partnership with the Stabling Manager.
Track maintenance costs and allocations by boarder or department.
Submit and monitor facility permits, including fuel, composting, and animal services.
Schedule and maintain annual inspections and certifications for AEDs, fire extinguishers, sprinklers, and vector control.
Serve as primary liaison between internal departments and Operations to manage cross-departmental maintenance needs.
Safety & Emergency Planning
Assist in emergency preparedness, planning, and management, including evacuation protocols.
Maintain internal documentation to support proactive safety procedures and assist in real-time response during emergencies.
Vendor & Inventory Management
Maintain strong vendor relationships and ensure timely procurement of supplies and services.
Assist with inventory tracking of essential materials such as shavings and alfalfa cubes.
Special Events Coordination
Act as the point of contact for special and private events impacting the equestrian side of the property.
Use TripleSeat daily to communicate with the Private Events team and keep Operations staff informed of event logistics.
Support operational needs of private events and ensure clear and timely communication with boarders and trainers regarding upcoming activity.
Education and/or Experience
Bachelor's degree in accounting, business, agriculture, equine science, or a related field preferred.
3-5 years of experience in operations, administration, or property management, preferably in an equestrian or multi-use venue setting.
Strong understanding of equestrian facility operations and client service.
Skills and Abilities
Excellent communication, organizational, and time-management skills.
Proficient in software platforms including AppFolio, Microsoft Office, and event management systems like TripleSeat.
Ability to collaborate effectively with cross-functional teams and external partners.
Strong attention to detail in billing, documentation, and recordkeeping.
Ability to work in a fast-paced, dynamic environment with shifting priorities.
Note
The essential responsibilities of this position are described above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way implies that these are the only duties to be performed by the employee in this position.
Base Salary: $70,304 - $75,000 per year, depending on experience.
Benefits package includes: medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.
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