Operations director jobs in Fort Worth, TX - 1,754 jobs
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Inside Sales Operator
Lowery Metals 4.1
Operations director job in Decatur, TX
Lowery Metals Paradise is hiring an Inside Sales Operator. This is a front-facing position that will help create sales tickets and provide customer support both in-person and over the phone.
Qualifications:
Experience working with Windows Operating System
Conversational or fluent in Spanish
Quick learner and self-motivated
Knowledge of Business Systems is a plus
Compensation includes:
Bonus
Medical Insurance
Vacation Time, Holidays, and Rotating PTO
Understanding Family Needs
Please email ********************** with your resume if interested.
$125k-158k yearly est. 3d ago
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Vice President Operations Procurement
Legends Global
Operations director job in Dallas, TX
**THE ROLE** The Vice President Operations Procurement will oversee procurement operations and inventory management for food and beverage (F&B), consumables, and facilities services across the organization with main focus on North America operations. This venue-facing leadership role ensures utilization of procurement programs, timely sourcing / purchasing, cost control, and operational efficiency through the Purchasing Community of Practice and procurement and inventory systems. The VP will support venue-level sourcing activities while maintaining compliance, quality standards, and cost optimization.The ideal candidate will bring deep sourcing and supply chain expertise, strong leadership, and a collaborative mindset to transform procurement into a strategic business partner.**ESSENTIAL DUTES AND RESPONSIBILITIES** Facilitate regular forums, workshops, and knowledge-sharing sessions to enhance operational excellence. Ensure adherence to corporate standards, approved procurement programs, and compliance requirements.Ensure sourcing activities comply with company policies, industry standards, and regulatory requirements. Ensure adherence to food safety, regulatory requirements, supplier diversity, local sourcing and sustainability initiatives.Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Deep negotiation and contract management skills. Strong leadership, communication, and stakeholder management abilities. Experience with procurement and inventory management platforms.Experience with supplier diversity, ESG initiatives, and procurement-driven innovation. Passion for live entertainment, culinary innovation, and venue experience. **SUPERVISORY RESPONSIBILITIES** Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.**COMPENSATION** Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. **Location:** Preferred locations - Dallas, TX, New York City, NY, Norwalk, CT, Conshohocken, PA (Corporate, US) The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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$128k-212k yearly est. 3d ago
Chief Operating Officer (COO), Student Housing
Mapletree Investments Pte Ltd.
Operations director job in Dallas, TX
Company: Mapletree
About The Company
Headquartered in Singapore, Mapletree is a global real estate development, investment, capital and property management company committed to sustainability. Its strategic focus is to invest in markets and real estate sectors with good growth potential. By combining its key strengths, the Group has established a track record of award-winning projects, and delivers consistently attractive returns across real estate asset classes.
The Group manages three Singapore-listed real estate investment trusts (“REITs”) and nine private equity real estate funds, which hold a diverse portfolio of assets in Asia Pacific, Europe, the United Kingdom (“UK”) and the United States (“US”). As at 31 March 2025, Mapletree owns and manages S$80.3 billion of logistics, office, data centre, student housing and other properties.
The Group's assets are located across 13 markets globally, namely Singapore, Australia, Canada, China, Europe, Hong Kong SAR, India, Japan, Malaysia, South Korea, the UK, the US and Vietnam. To support its global operations, Mapletree has established an extensive network of offices in these countries.
Role Summary
The newly created role of Chief Operating Officer (COO), Student Housing will lead the strategic and operational management of Mapletree's student housing portfolio across North America. Based in Dallas, the role reports to the CEO, Student Housing, who is based in London.
Initially, the role will focus on working closely with the Investment and Asset Management leadership team to develop and build an operating platform, including designing policy and procedure, recruiting and hiring the appropriate staff, and software and systems procurement and implementation.
The role will be the primary leader responsible for day-to-day property operations, driving financial performance and operational efficiency, providing high quality facilities management, and ensuring a consistent resident experience aligned with the company's brand and investment goals.
Key Responsibilities Developing the Operational Platform
Focus on designing the systems, software, staffing, and policy/procedures required to manage a significant US student housing portfolio
Lead the implementation of the required software and ensure all operating policies/procures are in place
Work closely with Investment and Asset Management to align operational priorities to Group requirements
Operational Management & Governance
Oversee day-to-day operations of student housing assets, ensuring high occupancy, tenant satisfaction, and regulatory compliance.
Lead efforts to streamline operational processes, enforce SOPs, and ensure consistent compliance across all properties.
Partner with other departments to implement initiatives that enhance efficiency and effectiveness.
Implement governance structures to operations are executed to a high standard and the owner and operator reputation are protected.
Facilities Management & Capex
Ensure consistently high standards are maintained at all operational properties through focus on curb appeal and customer experience.
Implement rigorous PPM protocols to ensure building systems, plant, and equipment are maintained at a high standard and fully operational to end of life.
Oversee complex capex work, both defensive and value-add in nature, to maintain and add value to the properties being managed.
Monitor and optimize financial performance, including NOI, occupancy, and ancillary revenue.
Lead budgeting, forecasting, and financial reporting in partnership with finance and asset management teams.
Monitor and optimize cash management strategies, ensuring robust coordination with senior leaders.
Conduct comprehensive reviews of regional financial performance using benchmarking data and BI reports.
Guide financial discussions with stakeholders, addressing performance metrics and strategizing adjustments to meet lender requirements if required.
Resident Experience & Brand Management
Ensure delivery of a high-quality, consistent student living experience aligned with Mapletree's brand promise.
Promote adoption of innovative technologies and engagement platforms to enhance resident satisfaction.
Monitor resident feedback and reputation scores to drive service improvements.
Leadership & Stakeholder Engagement
Serve as the primary liaison between Mapletree senior leadership and senior Investment and Asset Management leaders regarding property operations.
Provide insightful updates on market performance and strategic initiatives to the CEO and senior leadership.
Engage in high-level stakeholder interactions, including executive strategy sessions and planning meetings.
Participate in new business diligence and evaluate financial aspects of potential deals to support strategic growth.
Facilitate weekly meetings with direct reports, focusing on strategic initiatives and underperforming assets.
Drive the development of financial expertise within the team, ensuring ongoing training and professional growth.
Set and review ambitious goals for regional and professional development, fostering a culture of high performance and accountability.
Ensure compliance with local regulations, health and safety standards, ESG commitments, and procurement policies.
Oversee implementation and adherence to risk mitigation plans, ensuring alignment with legal and regulatory updates.
Manage staffing needs and collaborate with Recruiting to fill senior operational positions efficiently.
Coordinate with legal teams on critical contractual matters.
Qualifications & Experience
Bachelor's degree required; MBA or equivalent advanced degree preferred.
15+ years of experience in real estate operations, student housing, multifamily, or hospitality. (Student Housing strongly preferred)
Proven track record managing large, geographically diverse portfolios
Strong financial acumen and experience driving NOI growth.
Exceptional leadership and stakeholder management skills, including C-suite engagement and reporting.
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$103k-184k yearly est. 5d ago
Chief Operating Officer
Con-Real Support Group, LP
Operations director job in Dallas, TX
The Chief Operating Officer (COO) is responsible for the operational leadership of the multi phased firm offering service in construction, program management, consulting, and technology. This position is responsible for overseeing project execution, resource management, and operational efficiency. The COO will collaborate closely with the CEO and other executives to implement strategies that drive growth, improve productivity, and enhance client satisfaction.
Key Responsibilities
Operational Strategy and Leadership
Develop and implement operational strategies that align with the company's goals and objectives.
Lead the operational planning process, establishing performance metrics and benchmarks to measure success.
Foster a culture of accountability, continuous improvement, and innovation across all operational teams.
Project Management and Execution
Oversee the planning, execution, and completion ofprogram and projects ensuring they meet timelines, budgets, and quality standards.
Collaborate with division leaders and teams to optimize project workflows and address any challenges or delays.
Implement best practices in project management to enhance efficiency and reduce risks.
Resource Management
Manage the allocation of resources, including, human and physical assets, to maximize productivity and minimize costs.
Develop and maintain relationships with resources and vendors to ensure a reliable supply chain and support project needs.
Monitor workforce performance, ensuring the company has the right talent and skills to meet operational demands.
Collaborate with the CEO, CFO, and VP of Finance to develop and manage operational budgets, forecasting expenses, and tracking financial performance.
Identify cost-saving opportunities and efficiency improvements within operational processes.
Ensure compliance with financial and operational policies, maintaining transparency and accountability.
Manage all current assets to ensure the optimal profitability of the organization.
Team Development and Leadership
Lead, mentor, and develop a high-performing operations team, promoting professional growth and a culture of excellence.
Facilitate training programs and workshops to enhance team skills and knowledge in management and process of operations.
Conduct regular performance reviews and provide feedback to team members, aligning individual goals with organizational objectives.
Stakeholder Collaboration and Communication
Serve as a key point of contact for internal and external stakeholders regarding operational issues and project updates.
Collaborate with the CEO and executive team to develop strategies that enhance client satisfaction and strengthen relationships with key clients.
Represent the company in industry forums, networking events, and community engagements to promote the company's brand and operational capabilities.
Qualifications
Graduate degree in Operations, Management, Business, or a related field
10+ years of experience in senior operations management, with a minimum of 5 years in a senior operational leadership role (COO or equivalent) of companies of gross revenue of $500 Million Dollars Annually.
Past and current experience with AI and technical platforms to provide effective planning and execution of all areas of operation.
Strong understanding of operational processes, project management methodologies, and financial management.
Skills
Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
Proficient in multiple software and program and project management tools.
Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
This position is critical for the successful execution of the company's operational strategy, requiring a dynamic leader who can drive efficiency, enhance productivity, and deliver exceptional results in commercial construction projects. The COO will play a pivotal role in shaping the company's operational framework and ensuring its long-term success.
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$103k-184k yearly est. 4d ago
COO: Scale Data Center Operations & Growth
The Archetype Strategy 4.1
Operations director job in Dallas, TX
A growing subcontracting firm is seeking a Chief Operating Officer (COO) to oversee operations and scale the business. Ideal candidates will have over 10 years of experience leading operations in construction or low-voltage environments. Key responsibilities include managing labor deployment, project profitability, and compliance while building operational systems. This is a high-impact role in a fast-paced environment with significant autonomy.
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$123k-188k yearly est. 5d ago
Senior Managing Director, Development
Shine Associates, LLC 4.0
Operations director job in Dallas, TX
SPECIFICATION
SENIOR MANAGING DIRECTOR, DEVELOPMENT - MARKET LEADER
Shine Associates, LLC (‘Shine') has been retained to search, identify, and recruit a Senior Managing Director of Development on behalf of our client(‘Company'). The position will be located in the Dallas, TX office.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning our client provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity.
SENIOR MANAGING DIRECTOR VISION
The primary vision for the Senior Managing Director is to partner with leadership to launch the Company's Residential as a top-tier national and local development platform-achieving a ‘Top Five in Five' objective. This market leader will demonstrate an entrepreneurial spirit, building and growing both the team and the business to achieve a minimum of one new construction start per year. The leader will embrace thoughtful, efficient institutional discipline and foster a culture of transparent, collaborative risk management.
SENIOR MANAGING DIRECTOR, DEVELOPMENT ROLE
The Senior Managing Director of Development leads the sourcing and execution of the Company's development and new construction strategy, managing all facets of new projects to achieve financial and growth targets. This position reports to the President of Multifamily Development and will interface extensively with real estate owners, brokers, and senior executives. Applicants must have strong interpersonal skills, exceptional verbal and written communication, and 10-15 years of real estate development experience. This leader will also build and develop a local development team and support the formation of a local construction team to ensure evergreen, market-leading operations within the community.
KEY RESPONSIBILITIES
Source new development opportunities, with the overall goal of one+ new construction start per year. Achieve this goal through building, developing and maintaining relationships with key stakeholders including brokers, consultants, land sellers, equity partners, lenders, etc. in the market to identify feasible, financeable, and profitable new initiatives.
Negotiate or assist in the negotiation of complex legal instruments including contracts, easements, term sheets, loan documents, joint venture agreements, municipal agreements, joint development agreements, etc.
Develop and perform financial analyses and entitlement risk underwriting, which forms the basis for site selection and the Company's spending of pursuit capital and allocation of investment capital.
Manage the pre-entitlement process by maintaining accurate pursuit cost forecasting and reporting and implement and execute programs and processes to ensure pro-forma development budgets, underwriting, schedules, quality, and standards are met and completed in accordance with adopted Company policies.
Supervise development production team members and managers by interviewing, orienting, training and mentoring employees, and managing their performance in accordance with Company policies, values, and business practices.
Fully engage and work with the Multifamily Business Lead and discipline team leaders in achieving the market's financial and growth goals by participating in team meetings and calls, keeping team members informed about status of new development work, and actively working with the team on new business development, meetings with clients and investors, and other RFPs.
Participate in routine Investment Committee meetings that focus on proposed development projects by making presentations on said projects, working with and assisting the Managing Director in project financing, and reviewing and providing progress updates on projects under pursuit, under construction and under lease-up.
Discuss strategy and provide input to the strategic decisions and direction of the Company's Development & Construction business, and act as a conduit to Managing Director for team members, client, and key stakeholder questions, concerns, and issues related to business, education, or human resources operations.
Manage complex development projects under construction to ensure developments remain on time and on budget; interact with construction team members and third-party general contractors to achieve business plan goals on specific assets.
Manage consultant third party consultants to identify, entitle, design, finance, permit, construct, lease, manage and dispose of new development projects.
Accountable for coordinating work activities, ensuring open communication between consultants and Company project team members, lenders and equity investors as needed, by researching and communicating ongoing project status.
KNOWLEDGE, SKILLS AND ABILITIES
Ability and preference for working in a team-oriented setting, and interacting with several departments (Development, Construction, Asset Management, Property Management, and Finance) that provide functional expertise and insights toward proper product positioning.
Deep and broad experience in multi-family development and new construction, including market and sub-market familiarity with the demand drivers supporting the growth of this business, plus prior entitlement experience and a solid understanding of construction means and methods to lead initial and on-going project planning meetings.
Strong research skills and ability to identify and compile information to support the investment thesis and clearly articulate those findings to the Company's Investment Committee and prospective capital partners.
Strong ability to solve problems and multi-task in a fast-paced environment.
Demonstrated ability to read, write, negotiate, and communicate effectively to comprehend and/or complete legal contracts, partnership documents, loan documents, financial spreadsheets, and human resources documents and to create and make presentations to Board members, Executive members, partners, lenders, and staff.
Demonstrated ability to read and comprehend architectural, structural engineering and civil engineering plans.
Extensive experience in negotiating Architectural and Engineering Consulting Agreements, Easement Agreements and other related documents affecting title and survey.
Demonstrated high proficiency in Microsoft Word and Microsoft Excel to complete required reports and employment documents.
Demonstrated excellent mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate yields and internal rates of return to develop project proformas, Regional financial forecasts, budgets, and other fiscal reporting information.
Demonstrate high proficiency in real estate modeling and underwriting, as well strong understanding of real estate finance and structured finance concepts.
Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff, as well as consultant teams.
Employment history that demonstrates the application and usage of a development (and construction) and/or facilities background sufficient to design, lead, and direct development and construction activities and projects from design to completion.
OTHER RESPONSIBILITIES:
Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
Communicates, enforces, and follows the Company's established policies and procedures by monitoring and auditing compliance, reviewing reports and data related to operational processes, correcting violations or infractions, and implementing measures and tools that prevent deficiencies.
Stimulates and supports the team in developing and implementing ideas that improve process, productivity, and effectiveness, and champions business improvement efforts throughout the Region(s).
Keeps abreast of changes and emerging developments in technology, construction and development management industry standards, and business best practices by attending internal and external training, business meetings, conferences, and other events, gathering research and subscribing to electronic and print publications, networking with professional associations, and using other methods to obtain business and professional information.
EXPERIENCE
10-15 years of real estate development experience
Proven success in sourcing transactions
Definable experience with entitlements, permitting and design
Thorough understanding of development budgeting and underwriting
COMPENSATION
The Company is prepared to offer a competitive compensation package in accordance with the candidate's experience and ability to be a market leader on behalf of the Company.
CONTACT INFORMATION
Shine Associates, LLC
45 School Street
Suite 301
Boston, MA 02108
**************************
Timothy M. Shine, Principal
**************
**************************
Hillary Shine, Principal
**************
******************************
A leading global consulting firm seeks a Director in Operations Consulting to drive business growth and optimize insurance operations. You will lead strategic initiatives, mentor teams, and enhance customer service processes. The ideal candidate has at least 15 years of experience in consulting and insurance, along with a Bachelor's degree. This role is essential for maintaining executive-level relationships and ensuring customer satisfaction through effective management. A competitive salary ranging from $155,000 to $410,000 is offered, with various benefits applicable.
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$96k-127k yearly est. 2d ago
Vice President/General Manager - Traffic Control and Safety Services Industry
Helix Traffic Solutions, LLC
Operations director job in Dallas, TX
Job Title: Vice President / General Manager
Industry: Traffic Control and Safety Services
Helix Traffic Solutions is a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provide quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast and the Mid-Atlantic regions.
As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size.
Job Summary:
The Vice President / General Manager will oversee and manage all aspects of the Traffic Solutions Division's operations, with full accountability for strategic planning, operational execution, team development, and financial performance.
Duties/Responsibilities:
Full oversight of all division operations, ensuring alignment with organizational goals.
Develops and manages the division's annual budget and strategic plan to achieve performance targets.
Drives business growth through new and existing sales opportunities in the traffic solutions industry.
Leads leadership development initiatives and ensures successful implementation.
Provides constructive and timely performance evaluations to direct reports.
Directs and supports strategic planning efforts at the division level.
Identifies and implements process improvement initiatives for operational efficiency.
Leads financial reviews and develops strategies to reduce costs and optimize profitability.
Oversees all branch operations within the division, ensuring compliance and consistency.
Performs additional responsibilities as assigned by the VP of Operations of Helix Traffic Solutions.
Required Skills/Abilities:
Deep understanding of company policies, procedures, systems, and business objectives.
Strong grasp of fiscal and human resource management practices.
Knowledge of compliance standards and government regulations within the industry.
Demonstrated ability to grow business through sales and effective marketing strategies.
Proven experience developing clear, effective divisional policies and procedures.
Excellent verbal and written communication skills, with the ability to produce and present comprehensive reports.
Strong interpersonal and negotiation abilities.
Exceptional organizational skills and attention to detail.
Strong analytical and problem-solving skills; able to make sound decisions under pressure.
Inspirational leadership capabilities with a hands-on approach.
Proficient in Microsoft Office Suite and relevant software tools.
Education and Experience:
Bachelor's degree in Business or a related field required.
Minimum of five years of experience in the traffic control or related industry required.
Full Benefits Package Offered:
Medical, Dental, Vision
Employer-Paid Life Insurance
401(k) with Company Match
Paid Time Off and Paid Holidays
Annual Bonus
Company Vehicle
$116k-204k yearly est. 2d ago
Director-Support and Automation
Immigrationjobs
Operations director job in Richardson, TX
Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond.
Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.
We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you!
In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.
OVERVIEW:
TheDirector of Support and Automationis a key technology leader at BAL, responsible for transforming how our firm delivers support and automation services to drive efficiency, scalability, and client satisfaction. This role oversees multiple critical functions-including Cobalt Support, Help Desk & Local Support, RPA (UiPath), and ServiceNow-and ensures theyoperateat peak performance while continuously evolving to meet the needs of our legal teams and clients.
This is not a “keep the lights on” position. The Director will lead adata-driven, innovation-focused organization, using metrics and analytics toidentifyopportunities for automation, improve service delivery, and enhance the overall user experience. By partnering closely with legal teams and firm leadership, this role will shape the future of support and automation at BAL, ensuring technology becomes a strategic enabler for our business.
PRIMARY RESPONSIBILITIES: Operational Leadership
Oversee day-to-day operations of Cobalt Support, Help Desk, RPA, and ServiceNow teams.
Establish andmonitorkey performance indicators (KPIs) to measure team efficiency and service quality.
Implement metrics-driven management practices, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and capacity planning to ensureoptimalresource allocation.
Use operational data toidentifytrends, improve SLA compliance, and proactively reduce ticket volumes.
Drive improvements inbotperformance and latency for UiPath automation.
Optimize ServiceNow usage for ticketing and automation functions.
Strategic & Continuous Improvement
Develop and implement strategies to reduce ticket volumes through automation, self-service, and process optimization.
Leverage data analytics toidentifytrends, recurring issues, and high-impact opportunities for automation. Partner closely with legal teams to understand pain points and design solutions that improve efficiency and user experience.
Create a framework for prioritizing automation initiatives based on business value, operational impact, and user satisfaction.
Evaluate and recommend new tools, technologies, and processes to enhance support and automation capabilities, ensuring alignment with firmobjectives.
Champion a continuous improvement mindset, using metrics and feedback loops to refine automation strategies and deliver measurable results.
Team & Vendor Management
Oversee andoptimizeresource allocation across support and automation teams to maximize productivity and efficiency.
Drive continuous improvement initiatives aimed at increasing team output, delivering higher-quality solutions, and improving alignment with legal team needs.
Implement strategies to enhance customer service and user experience, ensuring legal teams receivetimely, effective support.
Manage vendor relationships for platforms such as UiPath and ServiceNow, ensuring contracts and services deliver maximum value.
Monitor team performance using capacity planning, KPIs, and operational metrics toidentifyopportunities for improvement and ensureoptimalutilizationof resources.
Foster a culture of accountability and innovation, encouraging teams to propose and implement solutions that reduce friction and improve service delivery.
Collaboration & Communication
Partner with CIO and other IT leaders to align support and automation strategies with firmobjectives.
Communicate effectively with executive leadership and legal stakeholders.
Drive change management initiatives to ensure smooth adoption of new processes and technologies.
QUALIFICATIONS:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field (Master's preferred).
5+ years of IT leadership experience, managing multi-functional teams and driving operational improvements.
Proven ability to lead IT support and automation functions in a mid-to-large organization.
Strong operational leadership with a track record of process optimization, continuous improvement, and metrics-driven management (KPIs, SLAs, CSAT, NPS).
Familiarity with ITSM tools (ServiceNow preferred) and RPA platforms (UiPath preferred), with enough technical acumen to guide solutions.
Excellent communication and stakeholder management skills, including the ability to build trust and collaborate effectively with legal teams and executive leadership.
Experience in budget ownership, vendor management, and ensuring maximum value from technology investments.
Knowledge of automation strategies beyond RPA, including emerging technologies such as AI-driven automation.
Experience in professional services or complex, client-facing environments, and working closely with legal teams is a plus.
Knowledge of ITIL principles or similar service management frameworks preferred
Note:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.
BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to *******************.
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$99k-154k yearly est. 4d ago
U.S. Private Bank - Private Banker - Managing Director
Jpmorgan Chase & Co 4.8
Operations director job in Dallas, TX
Job Information
Job Identification 210700344
Business Unit Asset & Wealth Management
Posting Date 01/09/2026, 08:59 PM
Job Schedule Full time
Job Shift Day
Job Description
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first‑class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
Generate business results and acquire new assets, both from existing client base and new client acquisition
Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
Partner with internal specialists to provide interdisciplinary expertise to clients when needed
Connect your clients across all lines of business of J.P. Morgan Chase & Co.
Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
Bachelor's Degree required
Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
Proven sales success and strong business acumen
Strong community presence with an established network
Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
MBA, JD, CFA, or CFP preferred
Proactive, takes initiative, and uses critical thinking to solve problems
Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
Experience with and in depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry‑leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
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$147k-243k yearly est. 3d ago
Director of Operations
Confidential Jobs 4.2
Operations director job in Dallas, TX
As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market.
This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses.
As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region.
Summary of Key Responsibilities
Operational Leadership & Performance:
Drive the operational, financial, and clinical performance of all dental offices within the region.
Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction.
Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
Team Development & Leadership:
Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement.
Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
Foster an environment that encourages transparent communication, teamwork, and alignment with company values.
Patient Care & Clinical Excellence:
Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met
Job Requirements
Bachelor's degree
At least three years of experience managing multiple practice/site locations (3+) preferably in the Dental Industry
Proven track record of year-over-year growth
Proven track record of measurable, successful customer service initiatives
Ability to forecast and analyze business trends to maximize territory performance and profitability
Ability to create and maintain a budget
Travel within the required territory (5 days in the field).
Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements
$83k-135k yearly est. 2d ago
Director, U.S. Deputy CISO
Scotiabank 4.9
Operations director job in Dallas, TX
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Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Global Banking and Markets
Global Banking & Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.
Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!
Purpose
The US Deputy Chief Information Security Officer (Deputy CISO) will support the MD & US CISO in building robust United States technology risk (includes all non-financial risks such as Cyber Risk, Availability, Resiliency Risks and Operational Risk) related controls and processes and ensure they are maintained and adhered to in the assigned portfolio. Along with the MD & US CISO the Deputy CISO will collaboratively assess, evaluate and remediate increasingly complex technology risk, design controls and assist in their implementation in the USA, a key growth market. Acts in the line of defense as Internal Control (1B) to ensure implementation of initiatives in accordance with regulatory expectations, risk appetite, organizational risk practices and evolving business practices. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
What You'll Do
Champion a customer focused culture to deepen relationships with Sr. leadership, peers, and functional groups by leveraging IT and risk expertise.
Partners across senior executives US CIO, Global CISO, Risk, Operations, compliance and legal teams to deliver improved US regulatory outcomes and strategies.
Supports in the US 1st line Technology Risk, Cyber Security and Internal Controls teams.
Alongside with the MD & CISO, the Deputy CISO will collaborate with US CIO and Global CISO, in leading frequent interaction and reporting to US Federal Regulators.
Support in overseeing critical 1st Line of Defense (1B) function in highly regulated US Technology realm with ongoing guidance to support the implementation of, and compliance to, established IT Standard, Policies, Procedures, regulatory, operational risk and cyber risk requirements through active engagement, guidance and counselling.
Support in leading US 1st Line of Defense (1A) teams and Risk owners, to build their capability to identify, assess, mitigate and monitor risks associated with their use of information and IT systems.
Is primary interface and conduit between the 1A risk owners and other risk groups or advisors in various business areas (Internal Controls, Audit, Cyber Security, Privacy, Fraud, Resilience, Availability) to spearhead the facilitation and execution of risk management activities.
Support in Managing Technology Risk identification, assessment, prioritization for relevant business areas. Ensures observations, issues and outputs are tracked and actioned.
Support in leading US Technology risk control testing and monitoring and guides all US based Technology Risk Owners with remediation plans.
Partner with and face other risk groups to assess, implement and communicate new/updated risk controls, frameworks, policies, risk indicators, metrics and limits.
Oversee analyses of systems or asset data and deliver monthly / quarterly reporting for senior management, Internal Controls, GRM, Compliance, Audit, Operational Risk or 1A stakeholders.
Leads team that develops reports and presentations to deliver updates on KPIs/KRIs to various audiences, including senior business risk committees. Develop or manage programs to establish KRI performance within the bank's risk tolerance. Prioritize risk activities, ensure timely remediation and elevate when necessary.
Evangelize for Technology Risk and promote a strong risk culture in partnership with the risk owners.
Co-ordinate SOX control testing. Facilitate evidence collection and elevate conflicts or roadblocks to relevant SME to ensure control testing is completed as per schedule. Prepare quarterly SOX attestations.
Ensuring that sound and consistent information security architectures that have been defined and documented are leveraged and effectively communicated to local business lines and technology support groups.
Support in the directing, assuring, and advancing the security of the Scotiabank Group's networks, including the reliability and manageability of logical access security and application change control operations locally.
Pursuing security and control process improvements and the protection of emerging technologies and new delivery systems; In collaboration with the Central ESS/CSS/GSS functions.
Working closely with Global Security Operation Services, Global Advisory Services and Enterprise Security Services to facilitate communication, support and transmit the Bank's Information Security vision as developed by the global CISO.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Scope includes compliance with information security regulations, user education and access, and cybersecurity.
Accountable for understanding, communicating and ensure compliance with Scotiabank's Information Security Policies as defined by Global Security Operation Services and Enterprise Security Services functions.
Leads the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations.
Provides and maintains technical expertise on security aspects of systems, applications, and networks currently resident in the company and those planned for in the future.
Reviews system development, maintenance and acquisition efforts to ensure efficient and adequate security provisions.
Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Champion a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.
Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
What You'll Bring
Candidates should have a breadth of Technology and non-financial Risk management experience. 10+ years (governance, operations, audit, cyber, control functions, compliance, risk management).
Candidates require expert leadership, communication (both verbal and written) and influencing capability, supported by well-developed logical thinking competencies. Proficient written and verbal communication required at all levels of the organization is essential.
Requires expert Technology risk management experience in multiple areas including but not limited to; internal controls, systems design, security, availability/stability/resiliency, disaster recovery, third party risk management, change management, release management, audit, regulatory risk, logical access, software currency. Exposure to cloud controls would be an asset.
Proven experience in risk or Cyber security leadership preferably with deep knowledge of US and GBM businesses including related systems, procedures, regulations expected.
Ability to balance contesting or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and advanced negotiation, project management, governance and influencing skills.
Strong presentation design and delivery expected as part of the leadership team. Data Analytics and Visual dashboarding would be desirable.
Knowledge or understanding of Risk / Control frameworks (ITIL, ISO, COBIT, NIST, FFIEC).
Advanced degree in Computer Science, Engineering, Business Commerce or equivalent experience. Additional relevant Certifications would be an asset - ITIL V3 Foundation Cert. in ITSM, COBIT, CRISC, CISSP.
Interested?
If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you?
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well‑being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
#DALLAS
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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$105k-131k yearly est. 3d ago
People-First General Manager: Growth & Operations
Whitewatercw
Operations director job in Dallas, TX
A leading car wash service in Dallas is seeking a General Manager to oversee all operations and drive revenue growth. The ideal candidate should have management experience, strong leadership skills, and the ability to foster a positive workplace culture. Responsibilities include team development, ensuring compliance with safety protocols, and managing financial performance. This role offers competitive pay and comprehensive health benefits, along with opportunities for professional growth.
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$55k-116k yearly est. 3d ago
People-First General Manager: Growth & Operations
Whitewater Express Car Wash
Operations director job in Dallas, TX
A leading car wash company in Dallas is looking for a General Manager to oversee operations and team development. Responsibilities include driving revenue growth, ensuring operational efficiency, and fostering a positive work culture. Candidates should have strong leadership skills and management experience in a fast-paced environment. The role comes with competitive pay and comprehensive health benefits.
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$55k-116k yearly est. 2d ago
Racquet Sports Facility GM - Growth & Operations
Banner House
Operations director job in Dallas, TX
A sports and recreation facility in Dallas is seeking a motivated General Manager to oversee operations, manage finances, and develop programs at its pickleball and padel facility. Ideal candidates should have a bachelor's degree and 2-4 years of experience in facility management, along with strong leadership skills and a passion for pickleball. Join us to create a thriving community hub and enhance member experiences.
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$55k-116k yearly est. 4d ago
Project Manager, Banking Operations
BIP
Operations director job in Plano, TX
Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society.
BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.
BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment.
About the Role:
The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership.
You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs.
Please do not apply for this position unless you meet the criteria outlined above.
Key Responsibilities:
Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs.
Develop project plans, milestones, RAID logs, status reporting, and financial forecasts.
Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors.
Ensure adherence to governance, risk controls, and internal banking processes.
Support resource planning across onshore/offshore teams.
Present updates to leadership organization.
Required Skills:
3-10+ years as a project manager in banking/financial technology
Experience managing software development lifecycle (SDLC) projects
Strong communication, documentation, and stakeholder management
Familiarity with payments, wires, clearing, or settlement system
Preferred Skills:
PMP, CSM or similar certification
Experience working within large enterprise PMOs
Reporting/analytics (Excel, PowerPoint, JIRA)
**The base salary range for this role is $105,000 - $145,000**
Benefits:
Choice of medical, dental, vision insurance.
Voluntary benefits.
Short- and long-term disability.
HSA and FSAs.
Matching 401k.
Discretionary performance bonus.
Employee referral bonus.
Employee assistance program.
11 public holidays.
20 days PTO.
7 Sick Days.
PTO buy and sell program.
Volunteer days.
Paid parental leave.
Remote/hybrid work environment support.
For more information about BIP US, visit *********************************
Equal Employment Opportunity:
It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
$105k-145k yearly 1d ago
Facility General Manager: Operations & Growth Leader
Copart, Inc. 4.8
Operations director job in Dallas, TX
A leading vehicle auction platform in Dallas is seeking an experienced General Manager to oversee facility operations, lead staff, and ensure compliance with regulations. The role requires strong leadership, communication, and problem-solving skills, with a focus on achieving operational excellence. The position offers an annual salary range of $80,500 to $90,600, along with various benefits including medical, dental, and 401k plans.
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$80.5k-90.6k yearly 5d ago
Head of People Operations
Flooret
Operations director job in Dallas, TX
Reports To: Director of Finance
ABOUT THE JOB
Some companies grow and their people systems quietly fall apart.
Titles drift.
Comp gets inconsistent.
Records don't match reality.
Everyone assumes “someone else” is on it.
We're hiring a Head of People Operations to make sure that never happens at Flooret.
This role is for someone who notices when data doesn't reconcile, when processes rely on memory instead of documentation, and when small inconsistencies today become big problems at scale.
If you're the type of operator who feels compelled to fix things before they break - and takes personal pride in getting it right - keep reading.
This role is about preventing failure, not reacting to it.
It's about operational integrity, not HR theater.
It's about building systems leadership can trust without asking twice.
Please follow the link below to complete a 7-minute survey to be considered for employment: ****************************************
ABOUT THIS ROLE
The Head of People Operations is responsible for ensuring Flooret's people operations are accurate, consistent, and scalable.
This role owns the design, oversight, and execution quality of core people processes, including onboarding, offboarding, employee records, compensation administration, benefits coordination, and employment compliance.
You will partner closely with Finance, leadership, and external vendors to ensure people-related decisions are implemented correctly and maintained in dependable systems.
This is not a task-based administrative role.
You are not expected to process payroll or act as an HR generalist.
You are expected to own the integrity of people operations, identify risk before it becomes an issue, and ensure the organization can scale without friction or confusion.
WHO THRIVES IN THIS ROLE
You like facts.
You like clarity.
You like systems that work the same way every time.
You don't like guessing.
You don't like loose ends.
You don't like being told “it's probably fine.”
Once you understand how a process operates, you naturally become the person others rely on because you know how it works - and where it can fail.
Your communication style is straightforward, factual, and grounded in specifics.
Your credibility comes from accuracy, follow-through, and being right.
If you enjoy loosely defined roles, constant improvisation, or highly subjective people work, this role may be frustrating.
If you enjoy precision, structure, and ownership, you'll thrive here.
WHAT YOU'LL DO
Own and maintain people operations systems
• Design and manage onboarding and offboarding processes
• Maintain accurate employee records, titles, compensation data, and documentation
• Ensure consistency and data integrity across people, benefits, and finance-related systems
• Identify gaps, inconsistencies, or risks and resolve them proactively
Oversee compensation and benefits administration
• Partner with Finance and vendors to ensure accurate payroll and compensation outcomes
• Administer commissions, bonuses, and incentives according to approved structures
• Coordinate compensation changes, promotions, and role updates
• Support annual review and merit cycles with clean data and documentation
Ensure compliance and documentation rigor
• Ensure consistent application of company policies and procedures
• Coordinate multi-state employment requirements with outside partners and counsel
• Maintain documentation for role changes, employee relations matters, and terminations
• Track acknowledgements, trainings, and required compliance items
Support managers and leaders with clarity
• Serve as the primary resource for people operations processes
• Provide managers with clear documentation, timelines, and expectations
• Escalate judgment-based or sensitive matters appropriately
• Ensure people processes are applied consistently across the organization
QUALIFICATIONS & EXPERIENCE
• 3-7 years of experience in People Operations, HR Operations, or a similar operational role
• Experience overseeing payroll, benefits, and compensation processes without necessarily processing them
• Familiarity with multi-state employment environments
• Strong attention to detail and comfort owning complex systems
• Ability to manage recurring processes and deadlines with consistency
• High level of discretion and professionalism
COMPENSATION
• Base salary of $90,000-$100,000 depending on experience
• Meaningful bonus opportunity tied to execution quality, accuracy, and operational effectiveness
HOW SUCCESS IS MEASURED
• Accurate, dependable people data and documentation
• Smooth, predictable onboarding and offboarding
• Compensation and benefits changes executed correctly and on time
• Minimal operational friction for managers and employees
• No surprises stemming from people operations execution
WHY FLOORET
Flooret is a fast-growing flooring company built on quality, transparency, and operational discipline.
We move quickly, expect ownership, and value people who take pride in getting things right.
This role offers real responsibility and the opportunity to build people operations systems that support Flooret's growth for years to come.
$90k-100k yearly 3d ago
General Manager- Commercial Aviation Services
Foxtrot Aviation Services
Operations director job in Dallas, TX
FoxTrot Aviation Services is seeking a consistently hard-working General Manager out of Dallas Fort Worth International Airport (DFW) who is committed to reliable quality service, customer relationships, and building a rock steady team.
The General Manager is responsible for ensuring that safety standards are consistently upheld across assigned locations, aligning with the FoxTrot standard. This role involves frequent site visits, oversight of safety practices, educational meetings, and proactive training. The GM will work closely with the Safety/Training Department to ensure all team members are trained and proficient in safety categories. Additional responsibilities include managing scheduling, staffing, administrative tasks, equipment needs, client relations, and maintaining financial targets. The GM is also accountable for maintaining high standards of quality, ensuring compliance with company policies, and achieving revenue and labor goals.
Key Responsibilities Safety and Compliance
Conduct unannounced site visits to ensure adherence Foxtrot Safety Policy and customer safety policies.
Identify safety shortfalls and chart paths forward to uphold safety standards.
Hold educational safety meetings and proactively engage in training initiatives.
Collaborate with the Safety/Training Department to ensure comprehensive training for all team members.
Assist in policy creation, implementation, and suggest new safety measures.
Participate in incident and accident reporting, investigations, and resolution.
Operational Management
Oversee location(s) scheduling to meet customer requirements and coordinate travel as needed.
Proactively identify and address turnover; initiate backfill to maintain staffing minimums.
Represent location revenue and labor; oversee administrative training and capacity of on-site managers and supervisors.
Monitor disciplinary actions, hazards, and complaints; have authority to approve raises with ownership approval.
Equipment and Supplies
Recommend equipment needs and capital improvements while considering financial goals.
Review supply locker audits for safety and stock compliance; ensure all equipment is in good working order.
Schedule supply needs for ad hoc projects and assist with equipment or supply issues as required.
Client and Quality Management
Engage in customer troubleshooting, manage client relations, and create weekly location report cards and quality reports.
Generate estimates or pricing for new customers and ensure timely and accurate completion of closeouts, debriefs, and audits.
Monitor timecard outliers, approve/deny manager PTO requests, and ensure compliance with necessary forms.
Conduct quarterly reviews of OMs, address quality concerns, and hold the team accountable for quality standards.
Training and Development
Coordinate training needs between manager and supervisors and the Director of Training and Safety.
Identify and address training deficiencies; ensure compliance with training plans.
Maintain a communicative relationship with customers, co-workers, and management.
Revenue and Financial Goals
Hit defined revenue targets, generate new leads, and ensure established revenue goals are met.
Monitor SharePoint for job scheduling and crew allocation, update sales sheets in real-time.
Understand contract specifics and make decisions based on the P&L, including staffing, planning, expansion, and purchases.
Administrative Duties
Audit company-provided vehicles for safety, maintenance, and cleanliness; ensure timely maintenance with a budget up to $1,000.
Be trained in accident protocol and ensure communication of deficiencies to ownership.
Dedicate six days a month to travel and ensure 100% checklist compliance, revenue and labor goals, quality audit scores, and cash flow targets. Key
Performance Indicators (KPIs)
100% Checklist Compliance: Ensure all operational checklists are completed accurately and on time.
Revenue and Labor Goals: Meet or exceed set revenue and labor goals for each location.
Quality Audit Scores: Achieve high-quality audit scores, maintaining standards of excellence.
Staffing Minimums: Maintain required staffing levels across all locations.
Turnover Rates: Achieve low turnover rates among onsite managers and supervisors.
Revenue Growth: Attain a 15% year-over-year revenue growth across locations.
Cash Flow: Achieve a 35% cash flow across all locations.
Qualifications
Proven experience in a managerial role with a focus on safety, operations, and client relations
Strong knowledge of safety regulations, training practices, and compliance.
Excellent leadership, communication, and problem-solving skills.
Ability to travel consistently and manage multiple locations effectively.
Proficiency in understanding financial reports, P&L, and achieving revenue targets.
Experience in training, development, and maintaining high-quality standards.
Education and Experience:
Bachelor's degree in Business Administration, Management, Safety, or related field preferred.
Minimum of 3 years of experience in a managerial role, preferably in a similar industry.
Relevant certifications in safety and management are a plus.
Working Conditions
This role requires regular travel to multiple locations, with at least six days per month dedicated to site visits.
Ability to work flexible hours as needed and be on-call for urgent issues
Compensation
Non-Exempt
Medical/Dental/Vision/Life Benefits available after a 60 day probation
401K with company match available with 1 year seniority
PTO
Job Type: Full-time
Pay: $75,000 yearly salary. Merit-based raises based on location growth and revenue.
The Culture
FoxTrot is not a typical service company. We are a highly aggressive, tight knit, caring group of action-oriented individuals.
We are growing at 70%+ per year due to our excellent reputation and high standards. This job may not be right for someone with extensive outside commitments or side hustles. We need your full focus.
We are fearless; our team is relentlessly building new, and robust systems. It is up to you to provide feedback on these systems. Don't accept average, expect excellence from your leadership team.
The Rewards
Apply if you would like to contribute to building an organization that is large, great, and lasting. In the process, open your world up to extensive travel, learning opportunities, and career growth potential.
Start building your career today at FoxTrot Aviation!
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$75k yearly 4d ago
Moving and Packing Operations Manager
Servpro Team Shaw
Operations director job in Grapevine, TX
SERVPRO Team Shaw -
Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country
SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.
Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more.
If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!
Do you love helping people through difficult situations?
Then, don't miss your chance to join our Franchise as a new Contents Field Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then
you
may be our perfect
hero
!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow.
Key Responsibilities:
As a Contents Field Manager, you will lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customers' personal property after fire, water, or other types of property damage. This role requires exceptional organizational skills, customer service expertise, and the ability to lead a team in a fast-paced, often high-stress environment. In this role, you will also:
Oversee the pack-out, inventory, and transportation of customer contents from affected properties
Manage the cleaning, restoration, and storage process for personal belongings, using specialized equipment and software
Ensure accuracy of inventory tracking, documentation, and communication with both customers and insurance adjusters
Train, supervise, and schedule contents technicians and warehouse staff to meet production goals and quality standards
Collaborate with project managers, estimators, and insurance representatives to ensure seamless job execution
Conduct quality control inspections to ensure items are properly cleaned, restored, and packaged for return
Communicate with homeowners and commercial clients regarding the status of their belongings, demonstrating empathy and professionalism
Implement safety protocols and maintain a clean, organized warehouse and contents cleaning area
Coordinate timely delivery and return of contents to customers once the property has been restored
Maintain detailed and accurate documentation using SERVPRO software (e.g., Xactimate, iCat, Encircle, or other platforms)
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Availability for overtime and on-call hours may be required during peak demand or emergency responses
Qualifications
Required:
High school diploma or equivalent
2+ years of experience in restoration, moving services, inventory management, or related fields
Excellent communication and organizational skills
Valid driver's license with a clean driving record
Proficiency with inventory software and Microsoft Office Suite
Ability to lift and move heavy items (up to 50 lbs.) and work in physically demanding environments
Preferred:
Experience in the restoration industry, specifically contents handling or pack-out operations
Certifications from IICRC (such as Fire and Smoke Restoration Technician or Contents Processing Technician)
Familiarity with SERVPRO systems (e.g., WorkCenter, Xactimate, DryBook, iCat)
Experience leading teams or supervising staff in a warehouse or field environment
Strong customer service skills and the ability to handle sensitive or emotionally charged situations
Benefits
Medical, Dental, Vision
Paid Time Off
Sick Paid Time Off
Matching 401K
Competitive compensation
Personal Development Opportunities
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
How much does an operations director earn in Fort Worth, TX?
The average operations director in Fort Worth, TX earns between $54,000 and $179,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Fort Worth, TX
$99,000
What are the biggest employers of Operations Directors in Fort Worth, TX?
The biggest employers of Operations Directors in Fort Worth, TX are: