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Regional Director Acute Dialysis
U.S. Renal Care 4.7
Operations director job in San Jose, CA
The Regional Director, Acute Programs is responsible for overseeing the operation of acute dialysis programs in an assigned geographic region.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
· Responsible for overseeing overall operation of assigned acute programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals.
· Organizes and coordinates all acute program development from identifying the opportunity, contracting, through opening.
· Oversees patient admission and volume tracking by therapy.
· Works with Administrators on developing optimal staffing and patient schedules.
· Works with Administrators toward the achievement of monthly, quarterly and annual projections based on financial and management objectives.
· Responsible for achieving financial targets to include budget, labor costs, supply costs and expenditures at assigned acute programs.
OUTCOMES
· Reviews all incident reports; makes recommendations and takes action relative to incidents as appropriate.
· Works with Administrators to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals.
· Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned acute centers.
OPERATIONAL
READINESS
· Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements.
· Assures that assigned acute programs are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies.
· Works with Administrators to ensure compliance with all Company standards, guidelines, rules, policies and procedures.
· Assists Administrators with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
· Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH).
· Assures compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
PARTNERSHIPS
PARTNERSHIPS
(cont.)
· Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
· Communicates with regional management on a consistent basis regarding the status of each acute program in the region.
· Develops physician and referral source relationships and oversees local marketing efforts.
· Acts as liaison with Medical Directors and physicians to coordinate quality patient care.
· Regularly communicates financial performance and capital expenditures with Joint Venture Partners.
· Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community.
· Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies.
· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
· Respond effectively to inquiries or complaints.
STAFF DEVELOPMENT/ RETENTION
· Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
· Responsible for professional development of each Administrator in assigned acute programs.
· Supervises the hiring of acute staff as needed in collaboration with Administrators and Human Resources Department.
· Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
· Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.
· Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
Minimum of three (3) to five (5) years prior management experience of a multi-site health care provider or five (5) to ten (10) years of demonstrated excellence in managing a dialysis center as an Administrator.
Bachelor's degree in business or nursing is required. Combination of education, specialty certifications and experience in related area will be considered in lieu of degree.
Excellent leadership and coaching skills.
Strong public relations skills for dealing with physicians, vendors, hospital personnel, Managed Care Organizations, etc. are valuable.
Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC applications required within 90 days of hire.
Demonstrated analytical and problem-solving skills are required.
All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary benefits * 401k with employer match * Virtual Care * Life Insurance * Voluntary Benefits * PTO All Part Time employees are eligible for the following benefits: * 401k with employer match * PTO
$71k-141k yearly est. 3d ago
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Director of Fleet Operations
Ring Inc. 4.5
Operations director job in Menlo Park, CA
Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions.
Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion.
Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.
We are looking to build relationships with people who share our values:
Pragmatic Optimism
Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.
Excellence without Ego
We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.
Proactive Collaboration
The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.
More information can be found at ************************
Job Overview
Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment.
Responsibilities
Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors.
Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs).
Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software.
Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications.
Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems.
Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels.
Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks.
Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team.
Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications.
Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites.
Collaborate with the air compliance team to ensure timely data submission to agencies.
Participate in defining contract structures in cooperation with Sales, Legal, and executive teams.
Vendor Management: Evaluate and oversee the development of potential partnerships with contractors.
Qualifications
Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites.
Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments.
Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example.
Regulatory Knowledge: Understanding of labor laws.
Workforce Planning: Ability to design effective shift schedules.
Vendor Management: Experience in managing contractors and developing potential external partnerships.
$175,000 - $205,000 a year
This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits.
Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.
In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.
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$175k-205k yearly 3d ago
VP, Commercial Ops for Rare Disease Launch
Rezolute 3.7
Operations director job in Redwood City, CA
A biopharmaceutical company located in Redwood City is seeking a dynamic Vice President of Commercial Operations to lead all operational aspects supporting the launch of its first rare disease therapy. The role involves managing sales operations, analytics, and market access operations. Candidates should have extensive experience in commercial operations within the biopharmaceutical sector, especially in rare diseases. This position offers a competitive salary range of $330,000 to $360,000 along with comprehensive benefits.
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$330k-360k yearly 1d ago
Director of Manufacturing
Hirebridge
Operations director job in Union City, CA
The Director of Manufacturing plays a crucial role in shaping the manufacturing strategy and ensuring the production process aligns with the company's goals. The job requires a blend of technical skills and expertise, strong leadership skills, strategic oversight capabilities to see the big picture, and an open mind to manage a dynamic manufacturing environment centered around short run jobs. The role will oversee the operations and strategy of our Outform Union City facility. This role involves managing the production of retail displays and marketing materials ensuring quality standards, overseeing inventory management, and optimizing efficiency in manufacturing, kitting, assembly and fulfillment operations. They play a key role in ensuring all aspects of production, from receiving raw materials to shipping finished products, running smoothly and efficiently.
Responsibilities
Oversee & manage all operations of the Outform Union City Facility to ensure jobs are produced efficiently, on time, and within budget
Monitoring production schedules and ensuring resources are properly planned, including monitoring and making all appropriate adjustments, ultimately ensuring on-time delivery of materials, prototypes, and finished goods, adhering to manufacturing and quality protocols
Overseeing the costs of the facility, and developing and managing capital budgets all with the goal of managing the facility to budget in line with margins associated with volume fluctuations to optimize expenses while ensuring availability of resources to meet the production plans
Developing monthly KPI's to manage productivity, efficiency, output, throughput, quality, and costs, conduct training associated with the various activities, set performance targets and develop a structure of regular performance reviews
Oversee and manage inventory levels to ensure proper inventory management and organization
Create and execute manufacturing strategies that align with the company goals, promote continuous improvement objectives all without sacrificing the dynamic nature of the operations
Identify bottlenecks in production and implement solutions to enhance efficiency and productivity
Maintain and further develop quality control standards to ensure that products meet or exceed customer expectations within budget
Recruit, train, and maintain a highly performing manufacturing team that is flexible and nimble to be able to adjust to a dynamic manufacturing environment
Work closely with other departments such as engineering, design, development, account management, and procurement teams to ensure seamless coordination and communication throughout the manufacturing process
Provide regular skills matrix of the manufacturing team to project management to ensure alignment in abilities and or needs related to upcoming projects being contemplated
Ensure all manufacturing activities comply with legal regulations and industry standards, promoting a culture of safety within the organization
Participate in developing environmental manufacturing protocols to align with customer needs (as needed)
Own plant KPIs for quality, on-time delivery, and performance
Ensure products meet customer specifications and quality standards
Oversee facility systems maintenance (equipment, HVAC, plumbing, etc.), ensuring preventive maintenance schedules are followed
Coordinate responses to facility emergencies efficiently
Foster a culture of continuous improvement
Occasionally engage with clients to understand needs and address concerns related to product quality or timelines
Qualifications
Bachelor's degree in industrial engineering, Operations Management, Manufacturing Engineering, or a related field required; Master's degree (MBA or Engineering Management) preferred
Certifications in Lean, Six Sigma, ISO standards, or other relevant manufacturing methodologies strongly preferred
Proven leadership experience managing cross-functional teams in a dynamic, short-run manufacturing environment. Ability to drive strategic initiatives and foster a culture of accountability and continuous improvement
Expertise in short-run manufacturing, kitting, printing/die cutting, and fulfillment operations. Strong understanding of supply chain optimization, inventory control, and production scheduling
Advanced analytical skills with experience in using KPIs and operational data to drive performance improvements, cost control, and capital planning
Excellent communication and interpersonal skills with the ability to collaborate effectively across departments including engineering, design, procurement, and account management
Knowledge of OSHA regulations, environmental protocols, and facility safety standards
Experience implementing and maintaining compliance programs
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$144k-221k yearly est. 3d ago
Director, Revenue Operations
Crusoe 4.1
Operations director job in San Francisco, CA
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role
Crusoe is seeking a highly motivated, analytical, and detail-oriented Director of Revenue Operations to design, implement, and administer our global incentive compensation plans. This critical role ensures our compensation programs effectively motivate our Go-To-Market (GTM) teams, align with Crusoe's business objectives, while also guaranteeing accurate and timely commission payments.
This is a builder role ideal for a strategic leader who thrives in dynamic, high-growth environments and is passionate about empowering teams to win. You'll shape our incentive compensation strategy, launch high-impact programs, and ensure every customer-facing role is aligned with Crusoe's goals and motivated to exceed their targets.
What You'll Be Working On
Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives.
Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions.
Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant.
Actively participate in the annual GTM planning cycle, contributing to incentive plan modeling, territory design, and quota setting.
Develop and maintain clear documentation for all compensation plans, policies, and procedures. Deliver enablement, guidance, and training to all GTM teams.
Continuously analyze and report plan effectiveness, identifying areas for improvement and recommending adjustments as needed.
Manage and optimize compensation-related systems and tools, ensuring data accuracy and process efficiency.
Serve as Crusoe's subject matter expert on incentive compensation, providing guidance and support to GTM teams and leadership.
Monitor industry trends and best practices in incentive compensation to ensure Crusoe's programs remain competitive, innovative, and effective.
What You'll Bring to the Team
10+ years of experience in incentive compensation design and administration, preferably within a high growth, B2B technology environment.
Proven expertise in developing, managing, and operating complex commission plans for a wide range of GTM roles.
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
Proficiency with compensation management software and Salesforce.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
High attention to detail and a commitment to accuracy in all compensation-related activities.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Bonus Points
Experience with hyperscalers, GPU clouds, or high-performance compute environments.
Familiarity with large-scale AI training and inference architectures.
Strong network in the AI/ML and enterprise technology ecosystem.
Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.
Benefits
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300/month
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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$120k-205k yearly est. 3d ago
Director of Central Operations
Kubelt
Operations director job in San Francisco, CA
Employment Type
Full time
Department
Market Operations
About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.
This opportunity would be with Tools for Humanity.
About the Team:
Tools for Humanity is building the global infrastructure to make digital identity and financial systems more inclusive, secure, and accessible. As we expand across markets, our operations must scale with precision and creativity. We are seeking a Head of Central Operations (Market Ops) to lead the backbone of our operational strategy-ensuring that policy, logistics, and process challenges are solved effectively while empowering teams to deliver exceptional execution.
About the Opportunity:
The Head of Central Operations will oversee the design, execution, and optimization of the central functions of our market operations team including logistics, customer experience and global enablement. This person will be a well-rounded operator with a strong track record of managing people, processes, and cross‑functional initiatives. The ideal candidate is part strategist, part problem‑solver, and part coach-someone who thrives at navigating ambiguity, scaling systems, and motivating teams.
Key Responsibilities
Operational Leadership
Drive the design and execution of central operations that support all markets globally.
Tackle complex challenges in operations, sales, enablement, logistics, or support, ensuring solutions are scalable and sustainable.
Program & Project Management
Lead cross‑functional initiatives spanning policy, compliance or product management.
Ensure alignment across teams, holding stakeholders accountable to goals, timelines, and quality standards.
People Management
Build, manage, and mentor a high‑performing global team.
Create a culture of accountability, collaboration, and continuous improvement.
Problem‑Solving at Scale
Anticipate and remove barriers to execution, from regulatory hurdles to logistics bottlenecks.
Serve as the “manager of things”-connecting dots across departments and ensuring critical initiatives move forward smoothly.
Stakeholder Collaboration
Partner closely with Product, Engineering, Customer Experience, Economics and Legal teams to support seamless execution of new initiatives.
Operate as a trusted advisor to senior leadership by providing insights, reporting, and recommendations.
Qualifications
15+ years of experience in operations, program/project management, or related leadership roles.
Proven success leading teams across different companies or industries, with a track record of delivering measurable results.
Strong people management skills with experience developing and retaining high‑performing teams.
Demonstrated ability to solve problems in complex, fast‑moving environments.
Experience working cross‑functionally
Excellent communication and organizational skills; ability to “translate” between technical and non‑technical teams.
Nice to Have:
Experience scaling operations in global or regulated markets.
Background in identity, fintech, or emerging technology industries.
Who You Are:
A well‑rounded operator who can zoom out to set strategy and zoom in to manage details.
A people‑first leader who empowers teams through mentorship and clear direction.
A natural problem solver who thrives in ambiguity and takes ownership of outcomes.
A collaborator who connects dots across functions and ensures alignment from planning to execution.
Pay transparency statement (for CA and NY based roles):
The reasonably estimated salary for this role at TFH ranges from $250,000 - $320,000, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!
By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR
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$250k-320k yearly 5d ago
Director of Central Operations
Tools for Humanity Corporation
Operations director job in San Francisco, CA
About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.
This opportunity would be with Tools for Humanity.
About the team
The Market Operations team is responsible for driving the successful launch, growth, and ongoing performance of World's operations in markets around the world. Our work sits at the intersection of strategy and execution, ensuring that World's unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross‑functional teams to design and optimize operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the Market Operations team must combine analytical rigor with adaptability and deep local insight. We are known for our operational excellence, on‑the‑ground problem solving, and relentless focus on execution and impact.
About the role
As the Director of Central Operations, you will design, optimize, and scale the core systems that power Tools for Humanity's global market operations. Reporting to the VP of Market Operations, you'll lead more than 50 people across Logistics, Global Projects (Partner Experience, Insights, Learning, Communications, Localization), Trust & Safety, and Customer Support - ensuring they operate as a unified, data‑driven organization. You will work cross‑functionally with almost every team in the company, in particular with Device, Legal, Engineering, and Finance. You'll drive cost efficiency and process excellence. This is a strategic and hands‑on role: you'll build scalable frameworks and tools that improve performance and enable market teams to execute faster and more effectively worldwide. Your leadership will directly shape the efficiency, reliability, and scalability of TFH's global operations - helping translate our mission into real‑world impact at massive scale.
Key Responsibilities:
Operational Leadership
Enable the Market Operations team to achieve hyper‑growth of the World network.
Lead and continuously improve core global functions: Logistics, Global Projects, back‑office support, Trust & Safety, and Customer Support.
Drive operational efficiency, cost reduction, and service quality across all markets.
Build scalable systems and processes that enable regional teams to execute faster, with greater consistency, and at lower cost.
Develop performance metrics and dashboards to monitor efficiency, quality, and cost, with support of the data science team.
Identify bottlenecks and implement structural improvements to unlock scale and reliability.
Strategy & Optimization
Drive initiatives to improve productivity and reduce operational costs without compromising quality.
Establish best practices, playbooks, and process documentation for global consistency.
Use data and modeling to guide decisions, prioritize projects, and demonstrate ROI.
Cross‑Functional Collaboration
Partner closely with Device, Legal, Engineering, and Finance to ensure operational readiness for launches, scaling, and ongoing performance.
Collaborate with regional Market Operations teams to align central support with on‑the‑ground needs.
Translate company strategy into operational plans that deliver measurable results.
People Leadership
Manage and mentor leaders across all functional areas.
Build a high‑performing, data‑driven team culture rooted in accountability and continuous improvement.
Strengthen cross‑team collaboration and knowledge sharing across all markets.
About You:
Strong educational foundation. You hold a bachelor's degree in business, economics, engineering, or a related field; an MBA or equivalent advanced degree from a top institution is a plus.
Proven global operations experience. You bring 10+ years of experience managing large‑scale, physical operations across multiple countries - ideally in logistics, customer support, or marketplace environments.
Cost‑conscious and efficiency‑focused. You're motivated by impact per dollar - constantly identifying ways to scale efficiently, streamline, and automate.
Hands‑on operator with strategic range. You excel at both designing scalable systems and diving into details to solve problems. You're energized by building structure in fast‑changing environments.
Analytical and data‑driven. You are highly proficient with data and spreadsheet modeling, using metrics and analysis to guide decisions, optimize performance, and control costs.
Leader of leaders. You have managed managers and led diverse, distributed teams. You build clarity, accountability, and motivation across functions and time zones.
Collaborative and cross‑functional. You thrive working with Product, Engineering, Finance, and regional Market Operations teams to align strategy and execution.
Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $280,000 - $320,000, plus a competitive long‑term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best‑in‑class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!
By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR.
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A leading technology firm is seeking a Director of Manufacturing to oversee strategic manufacturing technology and drive process innovation. Required qualifications include a Master's or Ph.D. in Engineering and 10+ years of experience, with a focus on transitioning products to high-volume production. You will lead a team, manage budgets, and partner with cross-functional teams to ensure successful execution from concept to commercialization while implementing continuous improvement methodologies.
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$144k-221k yearly est. 3d ago
Director, Revenue Accounting Operations
Ziphq, Inc.
Operations director job in San Francisco, CA
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us!
Your Role
We are seeking a highly motivated and technically proficient Director of Revenue Accounting to lead our critical revenue accounting operations. This is a demanding, high-visibility, "roll-up-your-sleeves" role ideal for a leader who thrives in a fast-paced, high-growth environment and is ready to get into the details while maintaining strategic oversight. You will have end-to-end ownership of all aspects of the revenue stream, including complex ASC 606 revenue recognition, commissions accounting, and the accounts receivable/collections function. Success in this role requires a hands‑on approach, exceptional communication skills, and the ability to partner directly with the key stakeholders and executive leadership to drive operational efficiency, ensure compliance, and scale our processes for rapid growth. The ideal candidate will be a dynamic leader ready to mentor and develop a team while simultaneously designing and implementing systems and making process improvements.
What you'll do
Oversee the end-to-end global revenue recognition and AR process, driving the monthly close to ensure accuracy, compliance, and timely execution.
Develop and maintain global revenue recognition policies and technical accounting memos (e.g., ASC 606), serving as the key subject matter expert for all related matters.
Manage the end-to-end invoicing and collections process. ensuring accuracy, timely delivery, and adherence to contractual terms.
Proactively monitor and implement strategies to maintain strong collections, optimizing cash flow and minimizing bad debt exposure.
Manage the accounting for sales commissions, including the accurate amortization of capitalized costs and related financial reporting.
Partner closely with Sales, Legal, Finance, and Deal Desk as the key subject matter expert during the sales contracting process to ensure favorable contract terms and accurate revenue recognition.
Develop and drive critical projects and initiatives related to systems, process optimization, and operational efficiency with cross-functional teams.
Lead, mentor, and develop a high-performing team, managing day-to-day operations and fostering a collaborative, growth-oriented environment.
Serve as the primary point of contact for external auditors on all revenue, commissions accounting and AR”-related matters.
What you'll need
Bachelor's Degree in Accounting, Finance, or related field
Minimum 10+ years of relevant work experience; experience in public accounting and/or high‑growth companies preferred
Experience implementing key systems from the “ground‑up” working closely with cross‑functional teams
Exceptional ability to interact, communicate, and present complex revenue topics clearly to key cross‑functional teams and executive leadership
Ability to multitask and maintain organization in a dynamic, fast‑paced environment.
Proven ability to independently drive complex projects under ambiguity and deliver results.
Proficient in MS office, experience with Netsuite a plus.
The salary range for this role is $210,00 - $300,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners for SF employees
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
💸 401k plan
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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$300k yearly 1d ago
Director of Operations
Mloptic Corp
Operations director job in San Jose, CA
MLOptic is a global manufacturer of precision optics, optical assemblies, metrology instrumentation and custom solutions for a wide range of markets and applications. We are seeking a Director of Operations based in the U.S. that will focus on global operational excellence and facility management. The candidate will work with cross‑functional teams across multiple sites with a focus on process refinement, continuous improvement, facility management and project management.
Location
U.S. (San Jose, CA or Redmond, WA)
Responsibilities
Manage inter‑company processes across multi‑disciplined global team focused on optimizing operational efficiencies.
Own MLOptic's continuous improvement program including advanced training and sustainable implementation across our global facilities.
Facility planning and management.
Lead project management and new product introduction activities.
Establish and maintain close interaction with the global commercial and operational teams, including numerous on‑site visits as required.
Requirements
Bachelor's Degree.
10+ years of operations experience, preferably with direct exposure to optics and/or precision instrument manufacturing.
Travel of 50% primarily to MLOptic global facilities.
Be solutions‑oriented with the proven ability to work independently in a fast‑paced, innovative environment.
Excellent communication skills and customer service aptitude.
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$105k-188k yearly est. 3d ago
Director of People Operations
Luminary Cloud
Operations director job in San Mateo, CA
A leading AI technology firm is seeking a Director of HR in San Mateo, California, to architect a scalable HR function that aligns with company strategy. The role demands a blend of strategic thinking and practical execution, overseeing people operations, organizational structure, and employee relations. Ideal candidates will have experience in scaling startups, particularly in deep-tech or B2B SaaS environments, and a balanced, empathetic approach to leadership. This pivotal position plays a vital role in shaping the firm's long-term culture and operational success.
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$106k-188k yearly est. 2d ago
Global Customer Revenue Operations & Strategy Manager, Implementation
Rippling
Operations director job in San Francisco, CA
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
About the role
Rippling is hiring for a Global Customer Revenue Strategy & Operations Manager to manage critical customer sales strategy, operations and reporting capabilities for our Implementation organization (“IM”). This role will support the full design of Rippling's Implementation business strategy and will monitor and report on execution to that strategy. This role will partner closely with senior leadership to build strategic business plans for the business. They will work to operationalize these plans throughout the year. They will own the build of critical business reporting and present on several cadences (weekly ad-hoc, monthly via the MBR, quarterly via strategy memo production). You will support a wide-range of post-sales operations including implementation forecasting, headcount & capacity planning, and oversee one of the largest organizations in the business. Lastly, you'll collaborate closely with leadership across interconnected parts of the business (sales, marketing, customer experience) and be expected to cross-functionally partner with teams to manage business performance and surface key insights. This is a very exciting position located at the cross-section of several fast-paced and high-performing teams.
The ideal candidate will have worked in fast-paced environments before, ideally at a multi-product SaaS company and will have made a measurable impact to the sales organization. You should also be comfortable tackling ambiguous and challenging problems and working independently as well as part of a team. This is an opportunity to work on high-visibility strategic initiatives in a rapidly growing sales organization.
What you will do
Business Partner and Team Player: Act as a business partner for CX & Sales Leadership. You will be a strategic thought partner and responsible for the operational cadence of the business. Coordinate with revenue operations teammates on systems and process improvements for the sales organization. Partner cross-functionally on key components of our annual planning process including modeling, target setting and reporting.
Strategic and Operational Planning: Own financial model (capacity plan) for the IM organization. Lead building of detailed strategic and operational plans. Ensure modeling keeps pace with the evolving needs of the business. Support team in developing a robust understanding of the business. Drive plan operationalization.
Operational Management: Operate at intersection of 400+ IM Managers who work within our SFDC instance. Design and implement new data capture strategies to improve operational efficiency. Manage several operational business models which track to Plan performance. Maintain team segmentation models and improve over time.
Churn Forecasting: Own the weekly churn forecasting process. Lead/support weekly calls. Oversee forecasting performance and accuracy and increase both over time. Improve process over time and develop new ways to analyze the business.
Reporting: Own monthly IM MBR reporting. Build, manage and share materials to executive leadership. Surface insights to leadership that are both quantified and actionable. Maintain deep knowledge of the business to ensure reporting accurately reflects state of the business as we scale. Design and build analytics to measure KPIs.
Ad-hoc analysis and project support: Develop a deep understanding of the entire customer business at Rippling to inform your ability to provide ad hoc analysis support. Leverage data to surface key insights about the business and provide thoughtful, logical, sound recommendations to leadership.
What you will need
3-5+ years of work experience in Consulting, Finance, Sales Operations, Sales Strategy, Sales Analytics or other related fields
Requires Excel and financial modeling skills
Requires SQL and BI experience; Salesforce experience is a nice to have
Strong analytical, modeling, and conceptual problem-solving skills and ability to work with large data sets
Proactive, self-starter with direct experience driving projects that deliver measurable impact to GTM teams
Ability to work with a high degree of autonomy in a fast-moving startup or a hyper growth environment
Experience driving cross-functional initiatives with speed and efficiency
Excellent cross-functional stakeholder management
Strong Microsoft Excel / Google G-Sheets skills, familiarity with BI Tools (Tableau, Mode)
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email **************************
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here .
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is:
99,000 - 173,250 USD per year (US Tier 1)
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At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Gilead Sciences is seeking a highly motivated, adaptable, and experienced Program and Project Management leader to start up a new state-of-the-art Single-Use DS Biologics Manufacturing facility in Foster City and integrate this facility with existing Foster City cGMP Manufacturing activities.
As the Foster City Manufacturing Operational Readiness Program Lead, you will design, build and manage the multi-year cross-functional program of activities and workstreams involved in transitioning Gilead's new Foster City biologics manufacturing facility from capital project into routine cGMP production. You will help ensure that the systems, people, and processes are in place to support clinical manufacturing and future commercial launches. This is a unique opportunity to shape the future of Foster City Manufacturing for Gilead and make a lasting impact on global health.
Job Responsibilities
Coordinate the creation of an Operational Readiness Program and reinforce a sense of purpose and ownership among all team members. Structure distribution of responsibilities across multiple workstreams within the program, drive prioritization and sequencing of workstreams, and partner with the Capital Project team to align operational and project timelines, deliverables, and resources.
Evaluate industry best practices and select an appropriate program and project delivery model that supports the dynamic nature of a new facility startup and integrates with Gilead's existing governance and delivery frameworks.
Select and manage the tools, standards, business processes, documentation, metrics, and communications associated with the Operational Readiness Program.
Partner with IT and key stakeholders to pilot and implement innovative digital solutions for the Operational Readiness Program and Foster City Manufacturing.
Organize, prioritize, sequence, and track workstreams, activities, and resources necessary for Foster City Manufacturing to support startup and Engineering project deliverables.
Work with the Foster City Manufacturing Leadership Team, the Global Manufacturing organization, and senior leaders across PDM to develop a comprehensive Foster City Manufacturing site strategy document and own the portfolio of projects to achieve the site's long-term ambitions.
Actively participate in defining and communicating the Foster City Manufacturing mission and vision in alignment with Gilead's corporate values. Act as a change agent to foster an inclusive and high performing organization with a culture of curiosity, continuous improvement, and innovation.
Operate with an Enterprise-First mindset and a willingness to adapt and flex across functional boundaries as needed to achieve mission critical tasks.
Minimum Required Education, Years of Experience and Qualifications
Bachelor's degree in engineering, life sciences, or related field, and 10+ years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years direct or matrixed people leadership experience. OR
Masters' Degree and Eight Years' Experience in biotech/pharma manufacturing or process development with direct or matrixed people leadership experience
5+ years of project and portfolio management experience utilizing both traditional and agile project delivery methodologies.
Strong understanding of cGMP compliance.
Strong business and financial acumen.
Proven experience successfully managing cross-functional teams and complex project timelines with significant components of uncertainty.
Demonstrated ability to thrive in a dynamic environment and collaborate across diverse technical areas.
Experience with Biologics Drug Substance manufacturing equipment and processes, Single-Use Technologies, and cGMP facility qualification and startup preferred.
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
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$130k-167k yearly est. 1d ago
Director, Life Sciences Marketing - Safe AI for Pharma Operations
Hippocratic Ai
Operations director job in Palo Alto, CA
A pioneering AI healthcare company in California is seeking a Director of Life Sciences Marketing to lead vertical marketing strategy for Healthcare Generative AI agents. The ideal candidate will have over 8 years of B2B healthcare marketing experience, focusing on pharma workflows, and will translate AI capabilities into effective messaging. Join our team to drive impactful solutions in healthcare.
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$121k-197k yearly est. 5d ago
Director, Marketing Operations US and Canada
Levi Strauss & Co 4.3
Operations director job in San Francisco, CA
Director, Marketing Operations US and Canada page is loaded## Director, Marketing Operations US and Canadalocations: HQ-Office, San Francisco, CA, USAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-0146460Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.We're looking for a Director to drive and elevate Marketing Operations for the US and Canada team. In this role, you will set the strategic vision for our Marketing GTM process and own the roadmap that ensures our teams deliver with consistency, and impact. You will partner across senior leadership, guide regional marketing strategy execution, and build ways of working across the Levi's brand. You will also lead and develop a team, cultivating talent and enabling the function to scale and evolve.You'll report to our USCA VP Marketing & Brand Environment and be based in our San Francisco HQ at Levi's Plaza.## About the Job**Strategy & Thought Leadership*** Own the strategic direction of the USCA Marketing GTM calendar; define long-range planning principles, orchestrate key milestones, and proactively shape upstream decision-making.* Serve as the primary thought leader for Marketing Operations in the region, translating our priorities and strategy into operational frameworks that enable high-quality marketing deployment.**Operational Leadership*** Lead the communication and activation of the GTM calendar, ensuring milestones are met, dependencies are aligned, and operational risks are mitigated early.* Oversee the end-to-end operational ecosystem, ensuring marketing initiatives deliver against brand, commercial, and consumer goals.* Drive the digital transformation of our Go-To-Market processes, championing new tools, automation, and more agile workflows.**Cross-Functional Influence*** Be the senior operational partner for regional marketing and cross-functional leaders, aligning strategy and execution across Merchandising, Planning, Creative, BX, and Global Marketing Operations.* Lead the integration of Americas Marketing Operations with global counterparts, shaping shared tools, frameworks, and delivery rhythms.* Represent the Americas in global forums, advocating for regional needs and influencing global marketing operations strategy.**Consumer & Business Insights*** Oversee Consumer Insights integration for the Marketing team, guiding prioritization of research, data collection for annual BDA, and strategic modeling inputs.* Translate insight-led findings into operational improvements, seasonal hindsights, and strategic recommendations for leadership.**Project & Resource Leadership*** Oversee high-impact Marketing projects from brief through execution including new store openings, brand activations, events, and select wholesale initiatives.* Manage budget planning, resource allocation, and contract oversight for the regional marketing team, ensuring investments ladder to strategy.**People Leadership*** Manage, coach, and develop a team (including managers or specialists), providing clarity, mentorship, stretch opportunities, and feedback.* Build a culture of operational excellence, fostering a high-trust, high-performance team environment that reflects Levi's values.**Operational Governance & Systems*** Lead the region's content, documentation, and organizational systems, ensuring streamlined access and exceptional seasonal setup.* Ensure milestones and deliverables are achieved for Regional and Global campaigns, partnering with geo leads, Creative, and BX to deliver clear, insight-informed briefs.## About You* Bachelor's degree in business, marketing, or related field; or equivalent experience* 10+ years of experience in marketing, brand management, operations, project management, or strategy* Demonstrated experience leading teams, mentoring talent, and influencing senior stakeholders* Proven ability to set strategic vision, create scalable systems, and drive operational transformation* Strong strategic operations, process improvement, and project management expertise* Experience working with Go-To-Market calendars across complex organizations* Experience collaborating across multiple regions and global teams* Exceptional stakeholder management, and storytelling skills* Experience managing a team - lead talent development and succession planning This is a hybrid work schedule based in our San Francisco, CA headquarters. You will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.*The expected starting salary range for this role is $164,500 - $241,200 per year**.*** *We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.*Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits .LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.#LI-Hybrid## **EOE M/F/Disability/Vets**## ## **LOCATION**San Francisco, CA, USA## ## **FULL TIME/PART TIME**Full time**FILL DATE**This position is expected to be filled by 03/03/2026.##Our common thread: We're originals.From day one, we've been doing it our way - creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.
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$164.5k-241.2k yearly 1d ago
Operations Director
Clipboard
Operations director job in San Francisco, CA
Why Clipboard Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
About Clipboard:
Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.
Overview
We are seeking an OperationsDirector to support and scale core functions. This role reports directly into Customer Operations and requires someone who can work across multiple operational areas while maintaining exceptional rigor and precision in decision-making.
Responsibilities
Lead operational strategy and execution within Customer Operations.
Oversee day-to-day support operations, ensuring efficient workflows, clear standards, and strong performance.
Build and develop high-performing teams with clear responsibilities and accountability.
Manage support systems, including ticketing tools, knowledge platforms, automation, and reporting.
Partner with Product, Engineering, Sales, and Finance to improve processes and align customer insights with company needs.
Maintain accuracy in forecasting, resource planning, incident management, and reporting.
Drive continuous improvement through structured analysis and strong operational controls.
Qualifications
Minimum 8 years of experience in operations leadership within customer support, customer success, or service environments.
Ability to operate effectively across multiple operational functions with strong systems thinking.
Proven track record of precise, data-driven decision-making.
Experience leading teams in fast-paced or high-growth settings.
Strong understanding of operational tools, analytics, and automation.
Experience in a marketplace or similarly complex environment is a plus.
What Success Looks Like
Reliable, scalable operations with measurable improvements in service quality and efficiency.
Strong alignment across Customer Operations and key cross-functional teams.
Clear, disciplined decision-making that strengthens the customer experience and supports company growth.
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$106k-188k yearly est. 2d ago
Marketing Operations Director - Data-Driven MarTech Leader
Technology Credit Union 3.8
Operations director job in San Jose, CA
A financial service organization is seeking a Director of Marketing Operations in San Jose to oversee strategic marketing initiatives, improve processes, and manage marketing technology. The ideal candidate will have over 6 years of marketing experience, strong analytical skills, and proven leadership capabilities. Responsibilities include optimizing campaign workflows and collaborating across departments. A Bachelor's degree in Marketing or Business Administration is required, with a Master's preferred. Compensation includes a salary range of $132,000 to $188,000 plus benefits.
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$132k-188k yearly 3d ago
Director of Operations
Radiate Hospitality
Operations director job in Berkeley, CA
What We Look For...
We are seeking a Director of Operations to join the team at Hotel Shattuck Plaza, A luxury boutique hotel in Berkeley, California to assist the General Manager in managing hotel day to day operations, maintaining product quality, service quality and profitability of the property. The Director of Operations will assure the overall success of the hotel by meeting or exceeding the planning objectives for revenue, profit, guest satisfaction and product quality. They will directly manage Front Office Manager, Rooms Division, and Housekeeping Department. This position requires a confident, self‑motivated individual with an ability to make decisions and take responsibility for them.
Our ideal candidate is:
A confident and self‑motivated individual with ability to make decisions and take responsibility for them.
A well‑suited candidate will have proven success in reacting and adjusting quickly to changing conditions and identifying practical ideas for dealing with them.
We are committed to finding creative team players who have what it takes to get the job done.
Essential Functions:
Oversees the operations of both (Rooms and Food and Beverage) by setting the objectives, measuring performance, and supervising the department heads.
Achieves Legendary customer service goals by monitoring the service provided and developing and implementing strategies to achieve Legendary service levels. This position is empowered to guarantee total guest and associate satisfaction and utilizes GSS to create plans to exceed goals.
Ensures that all new associates receive a thorough orientation and on‑going technical training.
Increases efficiency of operations by analyzing procedures and practices and implementing alternative strategies as required.
Drives and implements the forecast process and approved budget; monitors revenues and costs daily and takes corrective action when necessary.
Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control, and other expenses to ensure FLEX and FLOW is adhered to.
Monitors service and teamwork on a regular basis and counsels employees on providing Legendary service and teamwork.
Drives and executes safety training for the entire hotel to include (Safety meetings, ongoing trainings by Dept and associate).
Meets and exceeds the expectations of the employees by utilizing leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports.
Develops and implements strategies to achieve Employee Satisfaction Index goals.
Acting MOD while the GM is offsite.
Creates a positive work environment for all employees.
Determines and communicates standards of performance to employees. Evaluates employee performance on a regular basis and recommends salary increases as appropriate.
Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.
Ensures that disciplinary action is taken as required utilizing consistency, fairness and respect within framework of established Radiate Hospitality's guidelines.
Maintains safe and secure environment for customers and employees.
Ensures that all employees follow safety rules and emergency procedures.
Takes corrective action where required to improve safety of work areas.
Assists the General Manager; directs or cooperates with other managerial personnel as required or requested.
Resolves problems for guests and employees with efficiency and ethics.
Prepares schedules and sets deadlines to ensure timely completion of work.
Trains all unit staff positions and ensures that all tasks are completed.
Initiate employee recruitment, promotion, discharge, or transfer, and performing employee evaluations.
Supervises day to day activities of subordinates and assigns responsibility for specified work or functional activities.
Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
Take pride in representing Radiate Hospitality professionally and at all times projects a favorable image in the community and with our guests.
Performs any other duties asked by supervisor to support the hotel's objectives within the associate's ability.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
Disseminates Radiate Hospitality policies & procedures to subordinates.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Competencies
To perform the job successfully, an individual should demonstrate the following:
Achievement Focus
Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Business Acumen
Aligns work with strategic goals. Conducts cost‑benefit analyses. Demonstrates knowledge of market and competition. Displays orientation to profitability. Understands business implications of decisions.
Business Ethics
Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically.
Managing Customer Focus
Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
Strategic Thinking
Adapts strategy to changing conditions. Analyzes market and competition. Develops strategies to achieve organizational goals. Identifies external threats and opportunities. Understands organization's strengths & weaknesses.
Visionary Leadership
Acts in accordance with vision. Communicates vision and gains commitment. Creates a clear, compelling vision. Displays passion and optimism. Mobilizes others to fulfill the vision.
Other Requirements: Must have direct experience with both (Opera and Micros)
If this sounds like a fit, we'd love to hear from you!
Radiate Hospitality is an Equal Opportunity Employer - we welcome applicants of all backgrounds, identities, and abilities.
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$105k-188k yearly est. 3d ago
Director, AI-Powered Marketing Operations
Black.Ai
Operations director job in San Francisco, CA
A leading technology company in San Francisco seeks a Director of Marketing Operations to drive innovative marketing strategies and operations using AI tools. The successful candidate will collaborate with cross-functional teams to implement data-driven processes, enhance lead management, and support revenue growth. Ideal candidates will have extensive experience in marketing operations within SaaS or B2B environments, with a proven track record of using automation for campaign success. The role offers a competitive base salary and comprehensive benefits package.
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$121k-197k yearly est. 2d ago
VP, Operations Lifestyle
Electronic Arts 4.8
Operations director job in Redwood City, CA
Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
As EA's Vice President of Operations for Lifestyle Entertainment, you will be responsible for driving operational excellence and long-term growth across our portfolio of Lifestyle studios. Partnering closely with Studio General Managers, Operations Leaders, and cross‑functional partners, you will ensure that our Lifestyle Entertainment portfolio delivers world‑class products, fosters innovation, and creates engaging player experiences.
This role requires a unique blend of strategic foresight, operational expertise, financial acumen, and leadership within the entertainment or games industry. You will lead efforts in portfolio planning, process design, and integration of best practices while serving as a champion for studio operations leaders and development directors.
This position will be a Hybrid role based in one of our West Coast studios: Redwood Shores, CA, Chatsworth, CA, Del Rey CA, Kirkland WA or Vancouver Canada.
Key Responsibilities Strategic Leadership
Partner with the SVP & GGM of Lifestyle to shape and execute the 5‑year strategic plan, including production roadmaps, resourcing strategies, and funding models.
Guide strategic transformation initiatives, acquisitions, reorganizations, and licensing opportunities.
Represent Lifestyle Entertainment in EA‑wide executive forums, ensuring alignment of priorities and sharing operational insights.
As needed, and in support of the Lifestyle Entertainment strategy, oversee product incubation projects.
Operational Excellence
Drive the operating rhythm of the Lifestyle group, ensuring reporting and check‑ins meet studio and executive needs.
Oversee delivery pipelines and milestone reviews to ensure predictable, high‑quality outcomes across multiple studios.
Lead the implementation of the Game Development Framework (GDF) with a focus on live service processes, data/metrics tracking, and project auditing to promote consistency and accountability.
Partner with Marketing, Publishing, Technology and other enterprise partners to monitor and optimize service‑level agreements.
Talent & Culture
Serve as a talent and craft champion, providing leadership to Development Directors and studio Ops leaders.
Promote a player‑first, live service culture by embracing continuous improvement, creating cross‑functional collaboration, enabling agile processes and prioritizing player engagement.
Mentor and develop high‑potential leaders, fostering a diverse and innovative leadership pipeline.
Business & Financial Management
Manage group operating and resource budgets, ensuring alignment with growth objectives while balancing cost efficiency and quality.
Provide financial and operational guidance to Studio GMs and central functions.
Use data‑driven insights to anticipate risks, allocate resources effectively, and drive operational improvements.
Qualifications
Proven Leadership Experience: Track record of leading large, complex organizations with cross‑functional teams in high‑growth or fast‑paced industries.
Strategic Planning & Execution: Expertise in long‑range planning, organizational alignment, and delivering measurable results.
Operational Mastery: Deep knowledge of development operations, process design, and resource management across multiple studios or product lines.
Financial Acumen: Strong background in budget management, forecasting, and driving cost efficiencies.
Innovation & Change Leadership: Ability to guide transformation initiatives and champion new ways of working across diverse teams.
Excellent Communication & Influence: Exceptional interpersonal, negotiation, and presentation skills; adept at building trust and able to influence stakeholders at all levels.
Industry Knowledge: Experience in Live Service games, entertainment, or adjacent creative industries is strongly preferred.
Why Join Us
Lifestyle Entertainment at EA is at the forefront of creating experiences that resonate with players around the world. As VP of Operations, you will shape the future of our studios, guide bold creative and operational strategies, and play a pivotal role in delivering fun, meaningful, and enduring player experiences.
COMPENSATION AND BENEFITS
The pay ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location.
EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.
PAY RANGES
California (Los Angeles vs. San Francisco): $309K‑$370K USD annually
British Columbia (Vancouver vs. Victoria): $310K‑$350K CAD annually
Washington (Seattle vs. Spokane): $309K‑$370K USD annually
Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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How much does an operations director earn in Fremont, CA?
The average operations director in Fremont, CA earns between $81,000 and $243,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Fremont, CA
$140,000
What are the biggest employers of Operations Directors in Fremont, CA?
The biggest employers of Operations Directors in Fremont, CA are: