Operations director jobs in Glendale, CA - 2,012 jobs

A manufacturing technology firm based in Orange County, CA, seeks an experienced Head of Production. The ideal candidate will lead operations for a new wire harness manufacturing factory, overseeing production, quality, and logistics. They will build and manage a team of over 200 technicians, establishing efficient processes. The position offers a competitive salary, onsite work, and various benefits, making a significant impact in a high-growth environment. #J-18808-Ljbffr

A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply. #J-18808-Ljbffr

Are you a systems-driven leader who believes structure is the secret to scalability - and loves creating order that helps a business thrive? O'Connor Estates, a boutique real estate firm co-founded by sisters Claire and Sam O'Connor, closed nearly $40M in 2024 with its signature “vibe flipping” approach - recently featured in HousingWire. We're now seeking a Director of Operations to lead our next phase of growth. This is a career-defining role for an experienced, polished real estate operations professional (active CA license required) who thrives in a high-performance, design-forward environment and takes pride in delivering an exceptional client and team experience. The Details Salary: $120,000 - $150,000 in addition to a team performance bonus Benefits: Paid vacation, holidays, and sick leave. Contribution toward medical benefits. Hours: Full-time, M-F (9-6) with some flexibility from time to time in the evenings and occasional weekends for emergencies. Location: Santa Monica, CA. You live within a 40-minute commute of Santa Monica, CA. You have daily access to a personal vehicle that you can drive for work-related tasks. You have a driver's license and you carry insurance. Responsibilities The Role As Director of Operations, you'll be the operational architect behind a high-performing team - ensuring every system, process, and client touchpoint runs seamlessly. From listings and transactions to team accountability and executive support, you'll be the steady hand guiding the business forward. You'll work closely with Claire and Sam as their strategic partner - bringing clarity, consistency, and focus to everything from growth initiatives to day-to-day execution. Your leadership will shape the client experience, team culture, and trajectory of the brand. Key Responsibilities Build and optimize systems: Design and implement SOPs across listings, transactions, and team workflows to ensure structure, scalability, and consistency. Own project management: Keep initiatives, deals, and goals on track using the right tools and organized workflows. Support at the executive level: Manage inboxes, calendars, and prep for high-profile listings - ensuring the principals stay focused on strategy and client relationships. Oversee deal flow: Manage transactions from contract to close - coordinating with stagers, photographers, and vendors while delivering a smooth, high-touch client experience. Manage and maintain the CRM: Ensure data integrity, consistent follow-up, and full team adoption. Drive accountability: Empower a small, curated team of tenured agents to follow up on leads, execute business plans, and maintain O'Connor Estates' standard of excellence. Plan memorable experiences: Coordinate standout client events, open houses, and thoughtful touches that reflect our creative, luxury brand. Deliver concierge-level service: Be the first point of contact for clients - ensuring every interaction is polished, proactive, and personalized. Qualifications About You You're systems-oriented, strategic, and solutions-driven - but also warm, approachable, and collaborative. You communicate clearly and confidently, keeping clients and team members aligned. You thrive in a fast-moving, creative environment where excellence and follow-through matter. You anticipate needs before they arise - whether supporting leadership, managing a renovation project, or streamlining client communication. You love being the steady force that keeps a high-performing team operating at its best. How To Qualify 3+ years of experience supporting another agent or team with business operations, oversight of marketing, leading other administrators, holding agents accountable, and an active CA real estate license. Tech Savvy - You have experience with multiple CRMs, project management software, AI, keeping websites up to date, Canva, Google Suite, Microsoft Suite, and fundamental estate-specific tools. A valid Real Estate License is required for this job Candidates who reach out to us directly may be removed from consideration. We appreciate your enthusiasm, but no calls or emails, please! Please apply directly. If you seem like a good fit for the job, you'll hear from our recruiters about the next steps! Compensation $120,000 - $150,000 yearly O'Connor Estates is a boutique, family-founded real estate firm where passion, professionalism, and collaboration meet. Our small, high-performing team moves fast, works closely together, and thrives on delivering exceptional experiences to clients. We help buyers and sellers navigate some of Los Angeles' most unique, design-forward, and high-end properties - making every interaction seamless, thoughtful, and personalized. We share office space with a construction company in Santa Monica, creating a rare synergy between design, renovation, and real estate expertise. Here, your leadership, creativity, and operational skills won't just keep things running - they'll help shape the way we deliver world-class service and continue to stand out in LA's luxury market. #J-18808-Ljbffr

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5 B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange. Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid hydrogen. For over 50 years, Nikkiso ACD has specialized in centrifugal and reciprocating pumps as well as turbines for air separation. Nikkiso ACD has the most diversified product line in the industry covering nearly every application requiring pumps or turboexpanders. This position is based at Nikkiso ACD, LLC, located in Santa Ana, CA. Job Overview Leading the Engineering department and reporting to the General Manager, the Director, Engineering Operations provides leadership, vision and support for the engineering team. The Director, Engineering Operations manages and coordinates the work of the engineering team and provides leadership, support and focus while ensuring company goals are met. Responsibilities Plans and directs all aspects of engineering activities and projects within an organization. Ensures all engineering projects, initiatives, and processes are in conformance with organization\'s established policies and objectives. Oversees a robust engineering process and delivery timelines to keep projects on schedule and on budget. Utilizes best practice engineering methods and provides expert technical guidance for engineering initiatives. Responsible for generating and implementing recovery plans for past due engineering milestones to ensure test dates and contractual delivery requirements are maintained. Implements and maintains overall engineering objectives and initiatives. Identify cost reduction opportunities in relation to engineering designs and drawings. Make recommendations for continuous improvement in operational efficiency and safety of the test facility. Direct, review, and approve product designs and changes. Ensure engineering procedures required to mitigate risk of engineering flaws in designs or drawings are in place and being executed. Conducts a continuous search of new materials, processes, and procedures to enhance and improve the product line. Prepare and maintain summary of overall engineering status for each project for weekly reporting to General Manager, CEO, or other Directors. This list is not comprehensive, and tasks not mentioned here may be required. Qualifications Strong operational skills in a product development environment Must possess a history of strong leadership, deep practical engineering knowledge and proven record of accomplishment for timely project delivery, project management, cost control and customer satisfaction. Must be able to work effectively in a team environment and will interface closely with Quality, Project Management, Purchasing, and Operations. Extensive 3D CAD software experience; SolidWorks experience required EPDM experience; SolidWorks EPDM preferred Bring knowledge and creativity to the position as well as have the discipline to drive results and follow established fundamental processes. Demonstrated team building and leadership skills. Demonstrated ability to motivate and innovate. Technical Program Management Knowledge of ISO standards and engineering related administrative and filing procedures Ability to establish and maintain effective working relationships with supervisors and other staff Required Experience and Education: BSME is required. Minimum of 10 years of hand-on recent experience in engineering, with a strong focus on pump design, development, and testing. Experience with cryogenic pumping systems, particularly those designed for liquid nitrogen applications, is highly desirable. Extensive knowledge of engineering theory and design criteria. Ideal Candidate: Demonstrated expertise in thermal dynamics, fluid dynamics, and material science as they relate to cryogenic environments. Familiarity with industry standards and regulations related to cryogenic fluids and industrial equipment. Strong technical background in cryogenic pumping systems, including principles of operation, design considerations, and performance characteristics. Expertise in utilizing engineering software and tools relevant to cryogenic pump design and analysis. Work Environmental and Physical Demands: In order to perform the duties of this job, the employee may be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls. Overtime may be necessary as the workload dictates. This may include week days, weekends, nights and/or holidays. Job will generally be performed in an office environment, but may require travel to a Client\'s office, production facility or industrial/construction job site. Conditions will vary at each location, but the conditions listed above will generally apply. Travel as required Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. In compliance with the Americans with Disabilities Act of 1990, the employer will provide reasonable accommodations to meet the work environmental and physical demands listed above. The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. An equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills and abilities required to perform the essential duties and responsibilities of the job, may be accepted. Salary: $130,000 - $190,000 per year EEOC Statement Equal Opportunity Employer/Veterans/Disabled Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #J-18808-Ljbffr

Your Opportunity at ARC'TERYX: As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs. While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities. This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required. Meet Your Future Team: We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community. If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings Event & Experience Leadership Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence Relationship & Partnership Management Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact Media & Amplification Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach People Leadership & Team Development Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making Measurement & Reporting Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment Providing insights and recommendations to continuously improve strategy, execution, and impact Sharing success stories and learnings across the broader North American team Here are some of the things you could be working on in the future: Develop regional event and partnership calendars to support Brand investments Manage national ambassador and seeding framework Quarterly community performance reports Project ownership of Academy Light experiences in the US East region Deliver data as part of a scorecard process to support brand expansion into new markets Are you our next Senior Area Manager, Community - US East role? You have a bachelor's degree in Marketing, Communications, Business or a related field You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs You have a strong background in event leadership, from concept through to execution and measurement You have demonstrated success in managing and developing people in high-performance environments You have experience with ambassador, athlete, or influencer relationship management You are proficient in budget management, paid media allocation, and ROI analysis You are excellent communication, storytelling, and cross-functional leadership skills You have a deep understanding of the outdoor and mountain town community landscape in Canada You have a passion for the outdoors, sustainability, and the Arc'teryx ethos $124,000 - $155,000 a year A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Equal Opportunity Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there's always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through. #J-18808-Ljbffr

We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 400 offices across 40 states in just over 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best…

Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.

Culver City, CA POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Lead Operations at the Forefront of Retail Home Décor Chief Operating Officer (COO) Are you a seasoned operations leader with deep roots in the retail industry? Do you have a proven track record of scaling high-volume consumer goods businesses and driving performance across complex retail channels like Amazon, Walmart, Target, and Wayfair? Crystal Art Gallery, a dominant player in the home décor retail space, is seeking a Chief Operating Officer (COO) to drive operational excellence across our expansive, fast-moving enterprise. With over 35 years of innovation and our products featured in 9 out of 10 U.S. homes, we're looking for a retail operations powerhouse who understands the urgency, scale, and dynamics of the mass-market retail world. ________________________________________ The Role: Built for a Retail Operations Expert As COO, you'll be the key architect of our internal operational strategy-streamlining processes, boosting performance, and driving cross-functional synergy. You'll bring a deep understanding of retail logistics, merchandising cycles, supplier networks, product launches, fulfillment operations, and retail analytics. You will: Lead and manage all internal operations with a sharp focus on retail execution, from supply chain efficiency to in-store and e-commerce performance. Collaborate closely with the CEO and CFO on strategic planning, budgeting, forecasting, and growth initiatives. Guide department heads in logistics, merchandising, customer service, sales operations, and more-with a bias toward speed, data-driven decision-making, and cost control. Navigate complex, high-volume relationships with major retailers and online platforms. Drive bottom-line results with exceptional P&L oversight, reporting accuracy, and agile performance management. ________________________________________ Key Responsibilities: Own and execute day-to-day business operations with retail efficiency and accuracy. Directly manage cross-functional teams with an emphasis on supply chain, inventory management, sales operations, merchandising, and fulfillment. Build and scale operational systems that support seasonal retail demands and omnichannel distribution. Ensure retail compliance, vendor coordination, and on-time delivery across major accounts. Analyze performance metrics by channel and take proactive steps to improve sell-through, reduce costs, and optimize margins. Lead budgeting, financial reporting, and forecasting to ensure profitability across all retail partnerships. Oversee HR functions to align culture and performance with the pace of the retail sector. ________________________________________ What We're Looking For: 10+ years of senior leadership experience in the retail sector, specifically within high-volume, fast-moving consumer goods or home product businesses. 5+ years as COO or equivalent operational leadership role in a multi-channel retail company. Bachelor's degree in Business, Finance, Supply Chain, or related field (preferred). Demonstrated success in managing operations tied to mass retailers (Amazon, Walmart, Target, Wayfair, etc.). Deep knowledge of retail merchandising, sales trends, product lifecycle management, and order fulfillment best practices. A proactive, strategic thinker with strong analytical skills and a “get-it-done” mentality. Proven ability to lead diverse teams, influence across departments, and thrive in a performance-driven culture. ________________________________________ Why Crystal Art Gallery? Crystal Art Gallery is a recognized leader in home décor, with products found in virtually every U.S. home and partnerships with the biggest names in retail. This is your opportunity to join a brand with staying power, creative vision, and national reach. If you're ready to bring your retail operations expertise to a dynamic, design-driven company with major market impact-this is your seat at the table.

About Us: At Rufus Labs, we're on a mission to transform warehouse and supply chain operations through the most advanced wearable technology and AI-powered software platform in the industry. Our flagship product, WorkHero, helps warehouses double their productivity by blending human automation, warehouse labor optimization & analytics, and smart barcode scanning tech. About the job: Rufus Labs is seeking a Director of Warehouse Operations to lead and scale our internal device logistics, inventory management, and fulfillment functions. This role is ideal for a strategic operator who thrives in fast-paced environments, understands warehouse best practices inside and out, and is ready to build out and own the backbone of how Rufus delivers technology to empower connected operators around the globe. You will work closely with our Operations Team, CEO, and Customer Success team to ensure seamless execution of device fulfillment, inventory flow, and process optimization-from SMB deployments to Fortune 500 rollouts. Based out of our Los Angeles HQ, you will oversee the day-to-day warehouse operations, drive continuous improvement initiatives, and help scale our logistics infrastructure to match the growing demand for the Rufus WorkHero platform. This is a hands-on leadership role-we're looking for someone who's not afraid to roll up their sleeves, manage a small team, and optimize systems and workflows for long-term scalability. At Rufus Labs, we build technology that connects frontline workers to the data and tools they need to thrive-combining rugged wearable barcode scanners, powerful Android hardware, and our AI-driven WorkHero platform. If you're passionate about logistics, operational excellence, and being part of a winning team changing the future of work-we want to hear from you. What You'll Do: Own all warehouse operations-including inventory, inbound/outbound shipments, device QC, kitting, and customer order fulfillment Lead a small team and collaborate cross-functionally with Ops, Sales, and Customer Success Manage logistics for large-scale hardware deployments across enterprise accounts Partner with Rufus leadership to forecast, plan, and maintain healthy stock levels across product SKUs Evaluate and optimize workflows, tools, and vendor relationships to drive efficiency Establish, document, and refine SOPs for all warehouse and fulfillment processes Work with Support and Customer Success to ensure timely device replacements and repairs via RufusCare Ensure quality control of all outbound hardware, with attention to packaging and customer experience Implement and monitor warehouse KPIs-efficiency, accuracy, throughput, etc. Own warehouse safety, compliance, and workspace organization Skills You'll Need: 5+ years of experience in warehouse or logistics operations (including leadership experience) Deep understanding of warehouse workflows, inventory management systems, and fulfillment processes Comfortable working with hardware SKUs and coordinating high-volume, multi-location shipments Excellent problem-solving skills and an ability to lead through ambiguity Detail-oriented, organized, and capable of managing multiple priorities simultaneously Collaborative, communicative, and comfortable working across technical and non-technical teams Proficiency in Excel/Google Sheets; experience with WMS, ERP, or logistics tools a plus Bonus: Experience deploying technology or working in supply chain / warehousing environments Bachelor's degree in Supply Chain Management, Operations, Business, or related field preferred What You'll Get: Ownership of a critical function inside a fast-growing, mission-driven tech company The opportunity to scale a modern hardware logistics operation from the ground up Direct collaboration with executive leadership and visibility across the org A chance to build the future of connected operators and frontline tech An entrepreneurial environment with zero bureaucracy and full of hustle

MAJOR RESPONSIBILITIES The Director of Warehouse Operations oversees and drives all aspects of warehouse management, inbound and outbound logistics, systems, and inventory operations at Business & Pleasure Co. This role requires a strong balance of strategic leadership and hands-on operational expertise to ensure accuracy, efficiency, and scalability across a global supply chain, with strong focus in USA operations This individual will lead and support cross-functional collaboration, ensuring that systems, processes, and teams operate seamlessly to deliver on-time, accurate, and cost-effective movement of goods. The Director of Operations will champion continuous improvement initiatives, develop scalable operational strategies, and implement systems that support rapid growth in both B2B and DTC channels. We're looking for a proven captain who's steered companies from $50M to $100M+ in revenue - someone who thrives in rough waters, keeps a steady hand on the wheel, and isn't above grabbing a mop when the deck needs swabbing. ESSENTIAL DUTIES AND RESPONSIBILITIES Warehouse Operations Oversee all warehouse functions including receiving, storage, inventory management, and fulfillment. Develop and implement best practices to optimize space utilization, labor productivity, and accuracy. Ensure facilities and equipment meet safety and compliance standards. Lead planning and execution of physical inventory and cycle counts across multiple locations. Inbound & Outbound Logistics Work closely with Supply Chain Team to manage all inbound logistics from suppliers, ensuring efficient scheduling, customs compliance, and vendor accountability. Oversee outbound logistics for both B2B and DTC, ensuring cost-effective routing and on-time delivery. Build and maintain relationships with logistics partners (LTL, FTL, Flexport, parcel carriers, global freight forwarders). Develop KPIs and reporting structures for transit times, freight costs, and carrier performance. Systems & Process Management Lead strategy and administration of Warehouse Management Systems (WMS) and related technology. Partner with Finance and IT to ensure system accuracy, supporting 3-way match processes, inventory reconciliation, and order-to-cash workflows. Implement automation and system integrations to drive efficiency and scalability. Establish data-driven decision-making practices and operational reporting dashboards. Inventory Management Develop robust policies and procedures to maintain high levels of inventory accuracy across multiple channels. Oversee planning and execution of inventory transfers across warehouses, retail locations, Amazon, and other sales channels. Partner with merchandising, sales, and marketing to forecast demand and ensure inventory alignment with company objectives. Leadership & Team Development Lead, coach, and mentor warehouse managers, supervisors, and logistics teams. Build a culture of accountability, safety, and continuous improvement. Collaborate with leadership on strategic planning, growth initiatives, and cost optimization. Ensure operational teams are equipped with resources, training, and support to meet evolving business needs. QUALIFICATION REQUIREMENTS 10+ years of progressive experience in operations, warehouse, or supply chain management; 5+ years in a senior leadership role. Proven track record managing multi-site warehouse and logistics operations across B2B and DTC. Strong knowledge of WMS systems and inventory management best practices. Experience negotiating contracts and managing relationships with logistics providers (LTL, FTL, ocean/air freight, parcel). Strong analytical and problem-solving skills with experience implementing KPIs, reporting, and process improvements. Excellent leadership and communication skills with the ability to manage and develop high-performing teams. Ability to thrive in a fast-paced, entrepreneurial environment. Experience with big-box retailer compliance requirements (EDI, routing guides, delivery windows), through SPS ideally.

A leading real estate firm is seeking a Senior Director for industrial land acquisition in Newport Beach, California. The role involves sourcing and evaluating development land, along with managing due diligence processes. Candidates should have over 10 years of experience in industrial real estate investment, strong financial modeling skills, and excellent negotiation abilities. This is a full-time position offering a competitive salary range of $200,000-$300,000 based on experience and qualifications. #J-18808-Ljbffr

Are you an experienced Business Unit Manager ready to take full ownership of commercial and operational results? Do you excel in a customer facing role where value based pricing and profitable growth drive decision making? Do you want to lead a cross functional team while building a clear route into senior leadership? If so, this opportunity may be the right next step for you. This organisation delivers battle tested, high reliability technology used in critical missions where failure is not an option. Its solutions have been proven across hundreds of platforms worldwide and continue to evolve through sustained investment in modular, future ready architectures. Trusted by strategic partners operating in secure and performance critical environments, the business plays a vital role within complex multi domain systems. The Business Unit Manager is accountable for the performance of a defined business unit, with responsibility for growth, profitability and customer outcomes. Reporting to the Vice President of Sales and Marketing, this is a highly visible role combining customer engagement, commercial strategy and operational leadership across sales, engineering and operations. As the Business Unit Manager your responsibilities will include Delivering bookings, sales and EBITDA targets for the business unit Defining and executing strategies that drive profitable year over year growth Leading and aligning a cross functional team around clear priorities Building strong customer relationships to secure recurring and new business Owning profit and loss performance, forecasting and executive reporting As the Business Unit Manager you will bring A degree level qualification with a technical discipline preferred Broad experience across sales, operations, finance or engineering Strong commercial judgement with value based pricing capability Proven leadership within cross functional team environments A results focused mindset with clear ownership of outcomes As Business Unit Manager, you will operate in an environment defined by technical innovation, operational accountability and long term system performance. The role offers autonomy, senior visibility and the opportunity to influence strategy while working with trusted technologies deployed in the most demanding applications. All successful applicants will be contacted within two working days.

Property & Asset Operations Manager - Hawaii Portfolio Portfolio Coverage: Hawaii Employment Type: Full-Time | Exempt A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii. This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy. The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets. The Opportunity This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks. Key Responsibilities • Oversee operational and financial performance of Hawaii p roperties • Prepare annual operating budgets and forecasts • Review monthly financials and identify risks and variances • Oversee CAM reconciliations and expense recoveries • Interpret lease language related to expenses and tenant obligations • Serve as escalation point for tenant, vendor, and compliance matters • Coordinate with on-island property management teams • Support leasing execution and tenant onboarding • Oversee approved capital projects and track spend and timing • Provide clear performance updates to leadership Qualifications Required • 8-12+ years of commercial real estate e xperience • Strong background in budgeting and CAM reconciliations • Working knowledge of commercial leases and recoveries • Experience managing multi-tenant retail or mixed-use assets Preferred • Experience overseeing geographically remote portfolios • Hawaii commercial real estate experience a plus

Why us? As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! The Pierside Hotel inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing. You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s. Job Overview The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering. Responsibilities Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels. Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned. Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach. Ensure sales training is provided to Front Office and Reservation associates. Continuous analysis of competitive set, price positioning, seasonality and mix. Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability. Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites. Develop monthly room's revenue forecast to be accurate within 5%. Review & analysis of Online Reputation management tool and online marketing analytics. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst. Qualifications Education/Formal Training Four year degree preferred. Experience 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required. Knowledge/Skills Excellent knowledge of transient, group, and catering customer segments. Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. Knowledge of advanced revenue management techniques. Must be extremely confidential and able to manage sensitive and confidential situations tactfully. Negotiate, convince, sell and influence professionals and or associates. Ability to work under pressure and have the ability to complete multiple tasks simultaneously. Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances Physical Demands Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% Travel - 30-50% travel to hotel properties required. Environment Prolonged sitting throughout entire shift at computerized workstation in office environment. Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $130,000.00 - USD $140,000.00 /Yr. EOE Protected Veterans/Disability #J-18808-Ljbffr

Job Title: Operations Manager - Process Automation Reports to: VP, Operational Excellence About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.

The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout. This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence. Core Responsibilities 1. Building & Facility Operations Oversee all aspects of building maintenance, repairs, and upkeep Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management Conduct regular facility inspections and preventative maintenance checks Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password) Respond immediately to urgent facility issues and emergencies 2. Venue Representative & Client Management Serve as the Venue Representative / Site Rep for all events Once contract and payment are completed, introduce yourself via: Initial intro call Follow-up intro email Two weeks prior to event: Conduct prep call Complete Event Prep Form in HoneyBook Confirm all logistics, timelines, staffing, and special requests Build rapport with clients, planners, and vendors while protecting venue policies and standards Act as the on-site decision-maker and client-facing authority during events 3. Event & Venue Operations Support Ensure venue is fully operational and event-ready for all bookings Manage and train all Event Hosts / Site Reps Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage Monitor: Capacity and guest flow Safety and compliance Noise, elevators, restrooms, and common areas Troubleshoot issues in real time during events Each event requires: Site Rep / Venue Manager (Operations Manager or trained delegate) Security / Hosts Cleaning (during & post-event) A/V Engineer (if applicable) (Refer to the specific Venue Manual for staffing ratios.) 4. Staff Management, Scheduling & Conduct Schedule all event staff once event prep is completed (2 weeks prior) Ensure staff are briefed, trained, and aligned with SOPs Dress Code All staff: all black Security & A/V: formal black blazers No hats, scarves, bags, or noticeable accessories Staff Conduct Rules No alcohol consumption before, during, or after events Staff may not consume event food or beverages Staff may bring personal food/water and store in BOH only No guest engagement unless necessary for duties No phone use while on duty No accepting goods, favors, or participation in event activities 5. Standard Operating Procedures (SOPs) Create, document, train, and enforce SOPs for: Opening & closing procedures Event setup and breakdown Emergency protocols Security coordination Cleaning and sanitation standards Vendor and contractor access Staff conduct and escalation procedures Continuously improve SOPs based on feedback and post-event reviews. 6. Compliance, Safety & Risk Management Ensure compliance with building codes, fire safety, and health department regulations Manage permits and inspections as required Work closely with security teams to uphold safety standards Handle incident reporting and post-event operational reviews Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues) 7. Inventory & Asset Management Track all venue assets: furniture, fixtures, tools, equipment Maintain organized storage and BOH areas Ensure toiletries, supplies, and consumables are always stocked Place and manage supply orders proactively Prevent loss, misuse, or damage of venue property 8. Vendor & Budget Oversight Source, negotiate, and manage vendors and contractors Monitor operational spend and stay within approved budgets Submit invoices for approval related to operations and maintenance 9. Tools & Systems Must be proficient in: Trello - task management HoneyBook - CRM & event prep Tripleseat - Lillian venue events Google Workspace - documentation & communication Slack - internal communication Rentman - staffing & scheduling Venue Manuals Qualifications & Skills 3-5+ years experience in venue operations, hospitality, facilities, or event production Strong understanding of building systems and preventative maintenance Highly organized, proactive, and detail-oriented Calm under pressure; decisive and solutions-oriented Strong client-facing communication skills Confident managing staff, vendors, and security teams Comfortable creating systems, checklists, and documentation Flexible schedule including nights, weekends, and event days Success Looks Like Events run smoothly with minimal intervention from ownership Clients feel supported, informed, and confident Issues are solved before guests notice SOPs are clear, followed, and continuously improved Venue is clean, safe, compliant, and always guest-ready Ownership trusts this role to fully "handle it" end-to-end

About Us We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean. Position Overview We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues. Key Responsibilities Inbound Freight Management Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory. Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded. Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels. Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports. Customs & Compliance Coordination Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments. Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations. Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes. Receiving & Delivery Coordination Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations. Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees. Freight Claims Management File and Manage freight claims for any lost, damaged or delayed inbound shipments. Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits. Internal Orders Support Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders. Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments. Wholesale Logistics Operations Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts). Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks. Cross Functional Collaboration: Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs. Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives. Qualifications & Experience 4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred. Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required. Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity. Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred. Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions. Excellent written and verbal communication skills. Highly organized and process-oriented, with strong attention to detail. Ability to manage up and work independently while also supporting team execution. International experience is a plus, particularly in global supply chain management and logistics. Why Join Us? Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts. Fast-paced, collaborative work environment with opportunities for career advancement and professional growth. The opportunity to make a significant impact on a growing and innovative beauty brand. Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive. We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs. Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.