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COO - Civil Construction
MacDonald & Company 4.1
Operations director job in Greensboro, NC
Macdonald & Company are proud to be partnered with a privately held real estate development and construction platform with an in-house civil construction operation. The civil business plays a critical role within the broader platform, supporting internal development activity while also executing third-party heavy civil and grading work.
The organization is execution-led and deliberately structured. Growth is approached carefully, with a strong preference for operational control, consistency, and long-term performance over rapid expansion. Leadership is selective, values accountability, and is focused on building a durable civil construction business with the right people in place. Given the hands-on nature of the operation, senior leadership is expected to be highly present across the Triad and surrounding North Carolina markets.
The Role
The COO - Civil Construction will serve as the senior executive responsible for the entire civil construction operation, effectively acting as the leader of the business on a day-to-day basis. Reporting to ownership and executive leadership, this individual will have full responsibility for how the civil operation runs, from field execution and project delivery to people leadership, systems, and financial performance.
This role is highly hands-on and requires consistent in-person engagement with teams in both the field and the office. The business is at a point where leadership depth, structure, and process matter more than volume, making this an opportunity for a seasoned civil construction leader to step into a role with real authority and the ability to shape how the operation evolves.
Responsibilities:
Lead the civil construction operation end-to-end, with full accountability for execution, people, and performance.
Serve as the senior operational leader and external representative of the civil business, building credibility with clients, partners, and vendors.
Own operational reporting and systems, including HCSS and drone-based production tracking, ensuring accurate, timely visibility into job performance.
Establish and communicate clear project-level performance metrics across field and project management teams.
Directly lead Project Managers and operational leadership, setting expectations, managing performance, and developing the team.
Maintain a strong field presence through regular site visits, participation in pre-construction meetings, inspections, and key operational discussions.
Oversee estimating, preconstruction, and contract negotiation for civil and grading projects, ensuring disciplined pricing and clean handoffs into execution.
Manage personnel and equipment allocation to maximize production and operational efficiency.
Maintain ownership of capital planning, purchasing decisions, and vendor performance.
Partner with ownership and executive leadership on strategy while independently running day-to-day operations.
Qualifications:
15+ years of experience in civil construction with a strong background in heavy civil, grading, and site infrastructure.
Senior leadership experience at the Director level or above within a civil construction organization, ideally in North Carolina.
Proven ownership of operational and financial performance, including accountability for profitability and execution.
Hands-on experience across estimating, preconstruction, and contract negotiation.
Demonstrated ability to lead both field-based teams and office-based professionals.
Strong operational and systems mindset, with experience using construction management software and performance reporting to drive results.
Credible, grounded leadership style with the ability to operate effectively in the field and in executive settings.
Willingness and ability to be highly present across the Triad, with consistent in-office and on-site engagement.
$106k-158k yearly est. 1d ago
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Assistant Operating Director
Cornerstone Caregiving
Operations director job in Asheboro, NC
Assistant OperatingDirector (AOD)
| Full-Time | Leadership Role | $55,000-$60,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant OperatingDirector (AOD), a key leadership role and the OperatingDirector's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the OperatingDirector is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000-$60,000 starting salary (dependent on market and experience).
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
$55k-60k yearly 2d ago
Food Service Operations Manager
Randolph Community College 4.1
Operations director job in Asheboro, NC
General Job Description The Food Services Operations Manager (FSOM) is an active management position that provides leadership, supervision, and training for staff while overseeing all operational activities of Food Services at Randolph Community College. This includes the day-to-day operations of the Armadillo Café, the Armadillo Market (coffee shop), and all catering and campus event food services.
The FSOM is responsible for ensuring high-quality food products, exceptional customer service aligned with RCC's standard of Radical Hospitality, sound financial practices, and strict compliance with Health Department and OSHA standards. Responsibilities include menu development, procurement, inventory management, cost analysis, technology systems oversight, vendor relations, and staff development.
This position requires someone who is self-starting, highly organized, knowledgeable about current food trends, and able to manage a fast-paced, multi-unit operation while maintaining both detail awareness and a broad view of long-term food service strategy.
The Food Services Operations Manager will work under the supervision of the Senior Director of College Services (SDCS)
Duties
* Demonstrate and model excellent customer service and Radical Hospitality while working with all customers, employees, and coworkers.
* Maintain consistent, high-quality standards in all food products while keeping expenses within reason.
* Complete all tasks under the standards of the Health Department for food handling, cleaning, and safety in all Food Services locations. Ensure required food handling processes are in place and practiced by all employees. Maintain an "A" sanitation grade from the Department of Environmental Health.
* Oversee the operational activities of the Armadillo Café, Armadillo Market, and all catering and event-related food services, ensuring efficient workflow across multiple service areas.
* Develop and maintain operational procedures, policies, and standards for all Food Services units. Responsibilities include food costing, ordering, budgeting, cost analysis, invoicing, digital reporting, and maintaining necessary documentation to ensure efficient operations and minimized loss.
* Ensure that all Daily Cash Analysis is completed and deposits are made to the Business Office daily in accordance with college internal controls and procedures.
* Responsible for monitoring and tracking day-to-day inventory across all food service locations and ensuring proper rotation and product freshness. Prepare weekly waste reports and submit to the SDCS.
* Provide leadership, supervision, and development to all Food Services staff.
* Work to develop staff through continuous training, evaluation, coaching, and development in areas including food prep, storage, customer service, cash handling, sanitation, scheduling, and safety.
* Fill staffing needs for Food Services through recruiting, interviewing, hiring, scheduling, and training. Be able to evaluate, discipline, and, if necessary, terminate staff following college policies and with assistance from the SDCS as needed.
* Research food trends related to college food services and maintain up-to-date knowledge of the food service industry. Attend trade shows and professional development activities, when possible, to identify products or trends that may improve sales or operations.
* Evaluate and implement new products and menu offerings across all Food Services areas. Employ effective marketing techniques to ensure strong sales. Prepare recommendations for additional menu items (including serving size, pricing, cost, and profitability) and submit recommendations to the SDCS before adding to the menu.
* Work to maintain strong relationships with vendors and identify new opportunities, products, and cost-saving strategies. Ensure purchasing practices comply with RCC and State procurement requirements.
* Electronically prepare the fiscal year-end inventory and maintain ongoing cost sheets showing menu items, up-to-date recipes, cost per ingredient, total cost, current selling price, and proposed selling price. Submit to the SDCS by June 1 of each year.
* Administer and maintain Food Services technology systems including point-of-sale platforms, TouchNet integrations, credit card processing compliance, digital scheduling platforms, and related tools in coordination with IT, Finance, and College Services.
* Provide operational support for catering including menu development, pricing, scheduling, event coordination, setup, service, and teardown for campus events and functions.
* Perform other tasks, including those not readily foreseen or anticipated.
Required and Preferred Qualifications
Required:
* High School or GED graduate.
* Successful management and supervision experience.
* Minimum of two years directly related food service experience.
* Knowledge of current food trends.
* Proficient in Microsoft Word, Excel, POS systems, and office skills.
* Knowledge of proper operation of commercial equipment in a kitchen setting.
* Ability to manage multiple work sites within Food Services.
Preferred:
* Associate degree from a regionally accredited institution.
* Course work and/or training in business and accounting principles.
* ServSafe certification.
* Experience in a higher education or multi-unit food service setting.
College Requirements of all Employees
* A commitment to embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others.
* A commitment to the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students.
* Ability and willingness to work collaboratively with all faculty, staff, students, and external stakeholders.
* Serve on institutional committees as appointed by the President.
* Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with all applicable safety regulations.
* Perform other duties and responsibilities as needed or assigned.
Randolph Community College does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, pregnancy, political affiliation, veteran status, sexual orientation, gender, gender identity or expression, or any other protected class under applicable law.The following positions have beendesignated to handle inquiries regardingnon-discrimination policies:Assistant Director of Student Success or Director of Human Resources |629 Industrial Park Ave, Asheboro, NC 27205|**************.
$113k-139k yearly est. 33d ago
VP, Operations (GSO)
Haeco 4.2
Operations director job in Greensboro, NC
**About AAR Corp:** AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.
AAR's purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company's mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.
**The rewards of your career at AAR go far beyond just your salary:**
+ Competitive salary and quarterly bonus package
+ Comprehensive benefits package including medical, dental, and vision coverage.
+ 401(k) retirement plan with company match
+ Generous paid time off program
+ Professional development and career advancement opportunities
**Description:**
The VP Operations is responsible for ensuring the successful implementation and completion of the business plan, as well as overall functioning of the department for a division with a sales volume over $150 million.
**What you will be responsible for:**
+ Establish operational performance criteria and measurement tools.
+ Implement initiatives for efficiency improvements and sharing of best practices.
+ Maintain oversight of capability development and capital expenditure agenda.
+ Ensure maximum intercompany yield for AAR thru Trading and Services operational collaboration
+ Identify and address training needs.
+ IT infrastructure enhancements.
+ Periodic project management.
+ Ensure adherence to procedures that promote the health and welfare of all employees in the facility operating departments.
+ Primary responsibility for the overall function of the assigned divisions.
+ Promote the mission, vision, and values that AAR has developed in order to maintain a strong relationship with our employees, customers, and stockholders.
+ Successful implementation of any Business Plan Objectives.
+ Provide direction to the group to ensure that goals and objectives are met in the most efficient and effective way possible.
+ Ensure that employees have the skills needed to perform their job in order for the group to achieve the goals and objective desired.
+ Develop the employees in group in order for them to improve their ability to meet changes in their job requirements and in employee/customer demands.
+ Interface with other Divisional Managers as required during the applicable decision-making process.
+ All other duties as assigned.
**Supervisory Responsibilities:**
+ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
+ Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
**What you will need to be successful in this role:**
+ **A&P Certificate with no previous regulator certificate actions**
+ **Masters degree (M.A.) or equivalent; or twelve years related experience and/or training; or equivalent combination of education and experience.**
+ **Commitment to company values and ethics**
+ **Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy**
+ **Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving**
+ **Continuous learning: ability to learn new procedures and adapt to change**
+ **Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems**
+ **Communication: excellent interpersonal and oral and written communication skills**
+ **Independent: must have the ability to carry out and follow through on tasks with minimal supervision**
+ **Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities**
+ **Problem Solving: ability to develop and implement new ideas to improve processes Leadership: demonstrated ability to lead people and get results through others Management: must possess coaching and development skills**
+ **Must maintain strict confidentiality and professionalism**
+ **Negotiating skills: must have confidence and the ability to be persuasive and assertive**
+ **Organization: very detail oriented and always prepared**
+ **Project management skills Strong customer orientation**
+ **Strong judgment and decision making**
+ **Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others**
+ **Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure**
**Physical Demands/Work Environment:**
+ The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.
AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.
**Job Details**
**Job Family** **Operations**
**Job Function** **Production Mgt**
**Pay Type** **Salary**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$108k-177k yearly est. 31d ago
Operations/Logistics Manager
Party Reflections 3.9
Operations director job in Greensboro, NC
Come grow with us!
We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service.
Position Summary: Responsible for overseeing logistics and warehouse operations, conducting production meetings, managing budget, and achieving established goals within Party Reflections by demonstrating and following Party Reflections' Core Value guidelines.
Responsibilities:
Oversee all department operations
Directly responsible for all warehouse and field personnel
Conduct daily meetings, and performance evaluations for direct reports
Create succession plans for each key positions and all departments
Fill in for direct reports when needed
Resolve problems and implement best practices and efficiency improvements
Conduct job costing reports and quality assurance visits
Develop resource forecasts, manage budget, resources, and rental truck usage
Prepare and distribute reports to the executive team
Oversee and delegate warehouse organization and efficiency processes
Heavily involved in hiring, training, performance improvement, and terminations
Pursue professional Development
Drive and instill Core Values
Assist with other duties, tasks, and projects to ensure growth and development for the organization
Come grow with us!
We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service.
Position Summary: Responsible for overseeing logistics and warehouse operations, conducting production meetings, managing budget, and achieving established goals within Party Reflections by demonstrating and following Party Reflections' Core Value guidelines.
Responsibilities:
Oversee all department operations
Directly responsible for all warehouse and field personnel
Conduct daily meetings, and performance evaluations for direct reports
Create succession plans for each key positions and all departments
Fill in for direct reports when needed
Resolve problems and implement best practices and efficiency improvements
Conduct job costing reports and quality assurance visits
Develop resource forecasts, manage budget, resources, and rental truck usage
Prepare and distribute reports to the executive team
Oversee and delegate warehouse organization and efficiency processes
Heavily involved in hiring, training, performance improvement, and terminations
Pursue professional Development
Drive and instill Core Values
Assist with other duties, tasks, and projects to ensure growth and development for the organization
Experience:
3+ years' experience within a warehouse/operational leadership role
Qualifications:
Proven managerial skills and results
Lots of enthusiasm, professionalism, and commitment
Ability to motivate and manage teams while simultaneously handling multiple projects
Excellent organizational skills
Demonstrated ability to share skills and knowledge with others
Proven leadership skills
Bilingual preferred
Physical Demands:
Must have adequate vision with or without corrective lenses along with adequate speech and hearing
Must be able to perform the essential functions of this position in a non-climate controlled environment.
Must have a full range of motion and dexterity, including but not limited to the ability to bend, squat, reach above head, walk straight, stand extended periods of time, and lift up to 70 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Skills & Requirements
Experience:
3+ years' experience within a warehouse/operational leadership role
Qualifications:
Proven managerial skills and results
Lots of enthusiasm, professionalism, and commitment
Ability to motivate and manage teams while simultaneously handling multiple projects
Excellent organizational skills
Demonstrated ability to share skills and knowledge with others
Proven leadership skills
Bilingual preferred
Physical Demands:
Must have adequate vision with or without corrective lenses along with adequate speech and hearing
Must be able to perform the essential functions of this position in a non-climate controlled environment.
Must have a full range of motion and dexterity, including but not limited to the ability to bend, squat, reach above head, walk straight, stand extended periods of time, and lift up to 70 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
$52k-76k yearly est. 39d ago
Service Operations Manager
AC Corporation 4.2
Operations director job in Winston-Salem, NC
The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery.
Key Responsibilities:
Quote Management & Pricing:
Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines.
Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance.
Revise and update quotes based on customer feedback to support repair and project sales.
Vendor and Cost Management:
Compare pricing from multiple vendors to ensure competitive quotes.
Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive.
Team Leadership & Development:
Supervise and assess the performance of technicians, providing feedback and conducting evaluations.
Identify training needs and support the development of technical staff.
Schedule and assign tasks to ensure efficient coverage across the service team.
Quality & Equipment Oversight:
Ensure service vehicles and tools are maintained in good condition.
Keep accurate calibration records for all testing equipment.
Scheduling & Project Coordination:
Manage customer preventative maintenance (PM) and repair schedules.
Track and report on PM backlogs, ensuring proper allocation of technician hours.
Oversee billing audits, timesheet reviews, and job number accuracy.
Safety & Compliance:
Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE).
Manage the distribution of uniforms, ensuring technicians maintain a professional appearance.
Qualifications:
Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department.
Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage.
Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word.
Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities.
Communication: Strong verbal and written communication skills.
What We Offer
Supportive work environment
Eight paid holidays
Starting earning three weeks of vacation first year
Company paid life insurance, short and long term disability
401(k) match of 100% up to 4%
AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$40k-55k yearly est. 3d ago
Chief Academic Officer
Public School of North Carolina 3.9
Operations director job in Salisbury, NC
Reports to: Superintendent FUNCTIONAL PURPOSE: The purpose of this position is to lead the strategic vision and direction for the instructional and pedagogical approach to Rowan-Salisbury Schools' academic programs and is essential to accomplishing Rowan-Salisbury Schools' goals and priorities. The Chief Academic Officer is the leader, spokesperson, and district expert on curriculum, instruction, pedagogy, and learning. This role works to establish a culture of high expectations, collaboration and shared responsibility for equitable access to high quality instruction. The Chief Academic Officer builds and supports collaboration between district functional areas and schools to ensure closer alignment of district resources with school needs. The Chief Academic Officer implements an instructional plan for the district that ensures effective teaching in every classroom, for every student, and that supports systemic improvement of practice over time. The Chief Academic Officer is responsible for supervision of the Schools Team including all Executive Directors of Schools. This position is employed through a contractual agreement.
DUTIES AND RESPONSIBILITIES:
Instructional Leadership
* Lead the execution of and implementation of a vision for rigorous, standards-aligned, instruction and support for every classroom.
* Build and lead a highly effective, collaborative, innovative academic services department that is assessed on the ability to continually improve instructional practices.
* Direct, coordinate, and evaluate all academic service areas including MTSS through the effective use of data analyzation and research based strategies.
* Coordinate and support staff to develop, implement, and evaluate project plans and strategies to achieve goals and objectives as well as complete a systematic review and analysis of plans.
* Represent the instructional leadership role on the Superintendent's Executive Cabinet and responsible for assisting with long-range strategic planning, developing system-wide budgets, plans, and policies.
* Provide support for informed decision-making by the Superintendent and Executive Cabinet by monitoring and effectively interpreting the latest research, trends and development in all areas of education.
* Collaborate with the Schools Team, Executive Directors, Directors, and Program Managers of all academic areas in using data to inform instructional decisions and to drive district continuous improvement with a focus on maximizing renewal flexibility.
* Monitor the work of the Schools Team in devising, implementing and executing a plan of action for school improvement.
* Work collaboratively with cross-departmental teams in Research and Accountability, Student Services, and Technology Services to ensure support of all teachers and the effective delivery of instructional programs and services.
* Engage a variety of stakeholders including other school systems, community agencies, local colleges & universities, and research laboratories to promote shared learning.
* Build the capacity of district teachers and leaders to implement engaging and inclusive practices for all students.
* Collaborate with the Schools Team to ensure that initiatives for school leaders are coordinated and integrate both academic content and instructional strategies.
* Monitor the coordination of all district professional development efforts including MTSS and the implementation of new and existing educational programs.
* Act as the district liaison to the Board of Education on matters concerning curriculum and instruction, and the development of policies.
School Support Leadership
* Collaborate with principals and the Schools Team to build strong core instruction and provide tiered support and resources for a variety of school settings through the implementation of school based data meetings.
* Collaborate with the Schools Team to provide frequent, actionable feedback as well as opportunities for professional development to build the skills of principals in leadership, instruction and management resulting in gains in academic achievement for students.
* Provide leadership to the Schools Team in the development, implementation and evaluation of principals including providing authentic and actionable feedback.
* Support school renewal efforts by monitoring the progress of school performance, and student achievement with a lens of how they are doing school differently.
* Support all educators in providing rigorous, engaging, authentic, and personalized experiences for all students.
* Collaborate with leaders to develop, organize and implement models of technical assistance for all schools.
* Create opportunities for teachers to reflect on their practice while engaging in the systemic improvement of practice over time in every classroom.
* Strategically manage and allocate resources (including money, people, time, etc.) aligned to students' needs.
* Ensure the implementation of programs to fidelity at the school level including the implementation of the district strategic plan.
Managerial Leadership:
* Prepare and manage a comprehensive budget that includes all assigned areas.
* Supervise and evaluate personnel in the instructional services department by providing authentic feedback.
* Responsible for recruitment, selection, and placement of personnel within the instructional services department.
* Supervise the overall management of curriculum and instruction as related to the total educational program and services of the school system.
* Collaborate with Human Resources and Finance on allotments and professional development funding.
* Implement board policy and federal/state rules and regulations.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
* Ability to analyze and evaluate complex issues and information and use sound judgment in making decisions and interpreting policies, programs, and rules for the public and staff.
* Possess strong skills in collaborative leadership to support the district's vision and promote open communication
* Ability to think creatively and innovatively to address the emerging needs of teaching and learning in a renewal district framework.
* Demonstrate critical thinking skills and the ability to analyze data, identify trends, and diagnose root causes.
* Demonstrate excellent project management skills, including close attention to detail, ability to balance the big picture with detailed steps to reach the end goal, and ability to balance multiple projects under tight deadlines.
* Thorough knowledge of the process to design, implement, and build the instructional capacity of all staff through the professional learning community framework.
* Thorough knowledge of educational trends, developments, principles, practices, and pedagogy and how they interrelate to student learning.
* Thorough technical knowledge of curriculum development and MTSS.
* Thorough knowledge of federal, state, and local laws, rules, regulations, and guidelines as they pertain to the assigned programs and activities.
* Thorough knowledge of leadership, change processes, management, team development and structure, organization and administrative techniques and the ability to apply them in managing academic services organizational structure.
* Ability to plan, organize, implement, and evaluate comprehensive district wide initiatives.
* Ability to establish and maintain effective working relationships with district and school staff, public officials, and the general public.
* Ability to communicate and represent the school system effectively in oral and written form.
EDUCATION AND EXPERIENCE REQUIREMENTS:
* Minimum: Master's Degree in Education in an area related to curriculum and instruction
* Desirable: Doctorate in Educational Leadership with 10+ years successful experience with professional supervision, staff development, curriculum development, school administration, and budget preparations and management.
CERTIFICATION AND LICENSURE REQUIREMENTS:
* Licensed from NC Department of Public Instruction as Superintendent and/or Principal.
SALARY:
* Paid on the Central Office Leadership Scale for Chief Officers
$100k-158k yearly est. 5d ago
Director of Operations
Liberty Hardware 4.2
Operations director job in Winston-Salem, NC
Provide strategic and operational leadership for Liberty's North Carolina Distribution Center, driving best-in-class performance across service, cost, quality, and efficiency. Own the direction of the distribution function by establishing clear operating plans, aligning resources to business priorities, and enabling continuous improvement through the Masco Operating System (MOS). Lead a multi-shift team of salaried leaders and hourly associates. Build organizational capability and ensure delivery of business objectives in support of Liberty's long-range plan.
KEY RESPONSIBILITIES
Own the operational and strategic direction of the Distribution Center to deliver measurable business results and margin expansion.
Leverage the Warehouse Management System and MOS tools to reduce costs, improve processes, and ensure high service levels for Liberty customers.
Establish and oversee operational policies and procedures to ensure the timely, accurate, and compliant movement of inventory across Liberty and 3PL operations.
Partner with Inventory Control to maintain Masco corporate cycle count certification and deliver world-class inventory accuracy.
Ensure all operations meet customer compliance requirements; serve as the executive contact for customer visits and resolution of operational issues.
Develop both short- and long-term strategic plans that support current business and enable future growth, including capital planning, technology adoption, and 3PL alignment.
Develop and manage the operating budget for the NC Distribution Center, ensuring financial performance and value delivery.
Partner cross-functionally with Sales, Customer Service, IT, Finance, and HR to drive improvements in workflow, service, and employee experience.
Maintain consistent performance standards across all shifts, ensuring cost control, waste reduction, quality, and on-time delivery.
Utilize demand forecasts and labor analytics to ensure workforce optimization across 3 shifts.
Establish a culture of accountability and continuous improvement, embedding MOS principles, daily management, and best-practice sharing across the site.
Build, coach, and develop a strong leadership team capable of executing strategy, engaging employees, and delivering best-in-class operational outcomes.
Act as a role model of Liberty's values.
EDUCATION & EXPERIENCE
Bachelor's degree in business, operations, supply chain, or related field; or equivalent combination of education and experience.
Minimum 10 years of progressive distribution, logistics, or operations leadership experience, including at least 5 years in a management role.
Proven track record of leading large-scale, multi-shift operations with both salaried and hourly workforces.
Strong experience with warehouse management systems (JDE and Blue Yonder preferred).
Demonstrated success in building organizational capability, leading through change, and delivering results in a global business environment.
Excellent communication, negotiation, and stakeholder management skills.
Proficiency in Microsoft Office Suite, with advanced skills in Excel and PowerPoint.
The pay range for this position is $140,000 - $170,000 annually, commensurate with experience, skills, and qualifications.
Company: Liberty HardwareShift 1 (United States of America) Full time
Liberty Hardware
(the “Company”) is an equal opportunity employer and
we
strive to employ the most qualified individuals for every position
. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster:
English & Spanish
E-verify Right to Work Poster: English, Spanish
$140k-170k yearly Auto-Apply 60d+ ago
Director of Operations, Virginia
Quanta Services 4.6
Operations director job in Danville, VA
About Us
With over 18 years of expertise at the forefront of the communications and construction industries, Taylor's Construction, Inc. builds networks that fuel communities and drive innovation. From planning to execution to meeting budgets and deadlines, we excel in the intricate deployment of ariel and underground networks, maximizing efficiency and minimizing disruption. Whether it's high speed-fiber optic installations, complex underground networks, or ensuring reliable connections to every doorstep, Taylor's Construction Inc. delivers. We thrive on challenges, turning ambitious projects into success stories with our expertise in fiber optic technology and meticulous project management. Taylor's Construction Inc., empowers businesses, homes, and entire communities with robust connectivity solutions.
About this Role
Taylor's Construction, a leader in fiber optic cable services, utility pole placement, and telecommunications construction, is seeking a strategic and hands-on Director of Operations to oversee all aspects of field and project operations for Virginia. This role will report directly to executive leadership and ensure that teams execute high-quality construction services across a wide portfolio of projects in the commercial, utility, and public infrastructure markets.
What You'll Do
Lead multiple crews and project teams across regional field operations in fiber, telecom, and pole placement projects.
Standardize operating procedures for safety, scheduling, and resource management.
Ensure equipment, materials, and personnel are efficiently allocated to active jobs.
Maintain strong client relationships, resolve escalations, and ensure compliance with contract requirements.
Monitor safety compliance, budget performance, and productivity across all projects.
Provide leadership in implementing new technologies and methods to improve telecom and fiber installation efficiency.
What You'll Bring
10+ years of leadership experience in telecommunications, fiber optic, or utility construction operations.
Proven ability to manage large teams across multiple concurrent projects.
Strong understanding of fiber splicing, aerial/underground utility placement, and pole setting operations.
Excellent communication, leadership, and organizational skills.
Proficiency in scheduling software and field reporting platforms.
Willingness to travel to field sites as required.
What You'll Get
As a Quanta Services employee, we offer a wide range of benefits to fit your needs.
401(k) with immediate matching and vesting
Fully comprehensive benefits packages; Medical, Dental, Vision
Your choice of PPO, HSA, FSA
Short term and long term benefits
Employee discounts on consumer goods
#LI-GR1
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$90k-154k yearly est. Auto-Apply 60d+ ago
Operations Manager (PM Shift)
DSV Road Transport 4.5
Operations director job in Greensboro, NC
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Greensboro, 100 S Swing Rd
Division: Solutions
Job Posting Title: Operations Manager (PM Shift)
Time Type: Full Time
POSITION SUMMARY
Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
* Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
* Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
* Meets all client specified KPI's and complies with Quality system requirements.
* Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.
* Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
* Delivers results by leveraging the skills of the right people at the right time
* Effectively keeps senior management and client representatives informed of critical issues that affect the operations
* Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
* Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
* Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).
* Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit.
* Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
* Provides ongoing growth and development opportunities for team members
* Supports adherence to Standard Operating Procedures (SOPs).
* Conducts routine staff meetings to review daily/weekly work activities.
Management Information Systems
* Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility.
* Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines.
* Remains knowledgeable regarding changes in hardware and software technology.
* Develops proficiency in client systems.
Customer Management:
* Manages high level customer service standards for all functions.
* Assures that client accounts receive the required level of operational and administrative support.
* Maintains appropriate contact with all functions and responds to requests when required.
* Attends or leads meetings with key customers to discuss any customer issues.
* Coordinates management of supplier/customer visits to the site.
* Promotes a positive relationship with clients by providing excellent customer service.
Budgeting/Financials:
* Supports the development of an annual operating budget.
* Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
* Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines.
Equipment & Facilities
* Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE).
* Ensures team members are properly trained on any MHE.
* Keeps informed of relevant new technology and make recommendations as applicable.
Safety
* Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations.
* Audits warehouse for compliance with safety, security, and quality principles and rules.
* Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.
OTHER DUTIES
* Work overtime as dictated by business whether mandatory or voluntary
* Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
* Manages warehouse operations supervisors & support staff.
SKILLS & ABILITIES
Education & Experience
* Must have a high school diploma or general education degree (GED).
* Bachelor's degree is preferred
* 7 years' experience working in a logistics/distribution/relevant environment.
* 5 years' experience in a supervisory role
* Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Computer Skills
* Proficient in Microsoft Office (Excel, Work, and Power Point)
* Demonstrated proficiency in knowledge of applicable WMS systems
Language Skills
* English (reading, writing, verbal)
* Proficiency in business communication at all levels
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner
* Good organizational and personnel skills
* Good communication skills, written and oral
* Good leadership, supervision, and planning skills
* Able to work flexible schedules, including nights and weekends, as required by the operation
* Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments.
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
CORE COMPETENCIES
Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting Frequently
* Bending Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Human Resources Signature: __________________________________________________ Date: ______________
Employee Signature: __________________________________________________________ Date: ______________
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as deem appropriate and necessary.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
For this position, the expected base pay is: $90,000 - $100,000/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$90k-100k yearly 36d ago
Restaurant Operations Manager
First Watch Restaurants 4.3
Operations director job in Greensboro, NC
Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
All employees are eligible for the following:
* One Shift - No Night Shifts. Ever.
* Opportunity to grow your career with a great company and great people!
* 24/7 Employee Assistance Program
* 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)*
* As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance.
* Life Insurance*
* Short Term Disability*
* Long-Term Disability*
* Dental*
* Vision*
* Health Insurance*
* Bright Horizon - back up child and elder care*
* Spot Insurance*
* Supplemental Insurance (accident, critical illness, indemnity) *
* Meal Discount
* Complimentary premium access to the Calm App, plus 5 gift subscriptions
* Unlimited access to medical and behavioral telemedicine through Cirrus MD
* Tuition Reimbursement & High School Diploma Program
* Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
* Childcare Discount Program
* Paid Time Off (PTO)
* Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment
Responsibilities
About the Position
First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues.
We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.
Key Responsibilities
* Learns and supports our You First culture and core values
* Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
* Understands that we source great food for a reason and that our recipes must be followed
* Knows the restaurant sales and traffic goals - and works to exceed them
* Coaches and observes the First Watch Five Steps of Service being implemented at every table
* Understands the background story of our 10 Commitments - and puts them into action
* Responds with a sense of urgency to both customer and employee concerns
* Communicates and takes immediate ownership of repair and maintenance issues
* Is certified in food safety - and identifies and coaches in all areas of safe food handling
* Is continuously scouting for and interviewing candidates to join our team
* Keeps our company assets secure; including computers, point of sale, security systems and equipment
* Understands the key responsibilities of every position in the restaurant
* Puts an immediate stop to any inappropriate behavior, investigates as needed
* Trains, coaches, and develops team members daily
* Recognizes performance that goes above and beyond
* Accounts for all daily revenues and deposits
* Completes our admin duties - and gets required paperwork in on time
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$39k-54k yearly est. Auto-Apply 36d ago
Director of Clubhouse Operations
Forsyth Country Club
Operations director job in Winston-Salem, NC
Why This Role, Why Now:
This is an extraordinary time to join Forsyth Country Club as it continues to invest in its facilities, team, and member experience. The Director of Clubhouse Operations will play a pivotal role in advancing the Club's operational excellence and fostering the next generation of hospitality leadership.
About Us:
Founded in 1913, Forsyth Country Club is steeped in tradition and continues to serve as an important part of the history of Winston-Salem. Since inception, Forsyth Country Club has been distinguished as one of the premier clubs in the South. The Club is nestled on 172 acres of pristine rolling hills in Winston-Salem, NC. The Club serves approximately 1,000 member families. Facilities include:
45,000 sq. ft. clubhouse includes recently remodeled casual dining and bar area; seating 200 inside with seasonal patio seating 150
Newly renovated multiple banquet rooms, including a ballroom that seats up to 330 people
Men's and ladies' locker rooms
18-hole Donald Ross golf course
11 outdoor tennis courts
2 outdoor platform tennis courts
4 permanent pickleball courts
18,000 sq.ft. Pool and Fitness Pavilion including state of the art health and wellness center, pool kitchen area, locker room facilities, and laundry and clubhouse maintenance
Position Summary:
The Director of Clubhouse Operations oversees all aspects of Food & Beverage and Family Activities, and actively supports the Clubhouse Manager in the management of Banquets, Club Events, Aquatics, and Housekeeping operations. This highly visible and engaged professional works side-by-side with team members, inspiring excellence through example and fostering a positive, collaborative culture that encourages teamwork, accountability, and continuous improvement.
Essential Responsibilities:
Food and Beverage Operational Leadership
Ensures consistent delivery of high-quality food, beverage, and service standards that align with the Club's core values of Excellence, Respect, and Tradition.
Team Leadership and Culture
Mentors, trains, and supports department managers and frontline staff to uphold a culture of hospitality excellence, empathy, and pride in service.
Collaboration and Communication
Partners with other department heads and senior leadership to ensure operational alignment, open communication, and a shared commitment to continuous improvement.
Housekeeping and Facility Presentation
Oversees and assists the Clubhouse Manager in the management of the Club's housekeeping and laundry teams to maintain immaculate cleanliness, organization, and aesthetic standards throughout all facilities - including clubhouse, fitness center, pool pavilion, racquet complex, and employee common areas.
Aquatics
Supports the Clubhouse Manager with the Club's Swim Team and aquatic programming,
Family Activities and Youth Programming
Collaborates closely with the Family Activities Director to create meaningful experiences for Forsyth's youngest members
Education and Experience:
Bachelor's degree in Hospitality Management or related field preferred, with 2-4 years of relevant management experience OR any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
Salary and Benefits:
Salary is open and commensurate with qualifications and experience. Club benefits include sponsored health, dental, group life, and long-term disability insurances; voluntary life, short-term disability, vision, accident, and critical illness coverages, FSA or HSA, legal and ID shield, meals, matching 401 (k), PTO, continuing education allowance, and CMAA membership.
Interested candidates should submit:
Resume, and
Detailed cover letter addressing qualifications and describing alignment with the Director of Clubhouse Operations role.
Forsyth embodies a welcoming culture where tradition meets innovation, and members and staff alike share a deep pride in the Club's ongoing pursuit of excellence.
$76k-137k yearly est. 60d+ ago
Director of Operations and Administration, North Carolina City & County Management Association (NCCCMA)
School of Government Services
Operations director job in Chapel Hill, NC
Full-time, benefits earning position Salary: $100,000 **Start Date: May 2026** The Director of Operations and Administration of NCCCMA serves as the chief administrative officer for the Association, providing strategic leadership, operational oversight, and programmatic support to advance the mission of promoting excellence in local government management across North Carolina. This position is housed within the UNC School of Government and works collaboratively with faculty, staff, and external partners to support the professional development and engagement of city and county managers. The Director of Operations and Administration is responsible for implementing the NCCCMA Strategic Plan, supporting the Executive Committee and various standing and ad hoc committees, managing day-to-day operations, and coordinating major events such as the Winter and Summer Seminars. The role also includes outreach to new and existing members, financial oversight, and partnership development. This is a full-time, permanent position with an office in Chapel Hill, NC, a hybrid work schedule, and flexibility of location. The NCCCMA Director of Operations and Administration will exemplify the collaborative culture of the School of Government, working effectively as a team member with divisions, including Strategic Communications, Business and Finance, Programs, and IT as well as with the faculty. The starting salary for this position is $100,000, with the potential for a performance-based annual bonus. The role also includes comprehensive health coverage through Blue Cross Blue Shield as well as ancillary benefits such as dental, vision, disability, and life insurance. Additional perks include a 403(b) retirement plan with up to a 6% employer match, a generous paid annual leave package, and opportunities for educational and professional development.
School of Government Services (SOG Services) assists faculty and staff at the UNC School of Government in carrying out its important mission: to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. As a nonprofit organization and an official affiliated entity of the University of North Carolina at Chapel Hill, SOG Services also contributes to advancing UNC-Chapel Hill's broader mission of academic excellence, research, and public service.
Essential Duties & Responsibilities Strategic Leadership and Planning (25%)
Provide strategic, logistical, and administrative support to the Executive Committee and committees to implement the NCCCMA Strategic Plan and presidential initiatives.
Track progress on strategic goals and provide regular updates to leadership.
Conference Planning and Implementation (20%)
Lead planning and execution of Winter and Summer Seminars in collaboration with the Program and Sponsorship Committees.
Determine registration and sponsorship fees, negotiate contracts, and manage logistics including housing, materials, and IT support.
Organizational Management (20%)
Oversee day-to-day operations including financial management, membership records, communications, and website maintenance.
Work with the School of Government Business Office to ensure accurate financial reporting and dues calculation.
Administer and moderate the NCCCMA listserv in accordance with policy.
Committee Support (15%)
Provide direct administrative support to the Executive Committee, standing committees, and ad hoc committees.
Coordinate meeting logistics and ensure access to necessary resources and information.
Partnership and Outreach (10%)
Serve as liaison to external partners such as the NC League of Municipalities and NC Association of County Commissioners.
Support the Local Government Training Partnership with Western Carolina University.
Conduct outreach to new managers and promote membership growth.
School of Government Engagement (10%)
Participate in School of Government initiatives including the Center for Public Leadership & Governance.
Assist with development of programs such as ECG, EMG, and Essentials of Local Government Management.
Minimum Qualifications (Knowledge, Skills, Abilities) Bachelor's degree in public administration, public policy, or a related field is required. A relevant undergraduate degree with a minimum of ten years' professional experience may be considered.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in data entry, document preparation, and record-keeping.
Customer service orientation, with a professional and courteous demeanor when interacting with internal and external stakeholders.
Excellent written and verbal communication skills, including the ability to draft professional correspondence and reports.
Experience with calendar management, scheduling meetings, and coordinating logistics for events or projects.
Familiarity with the NC City & County Management Association and International City/County Management Association.
Problem-solving skills and initiative to identify process improvements and support team efficiency.
Proven ability to manage budgets and lead strategic initiatives.
Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams), with demonstrated ability to create, format, and manage documents, spreadsheets, presentations, and email communications.
Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Strong organizational, communication, and program development skills.
Preferred Qualifications
Ten years of experience as a local government manager, deputy/assistant manager, along with a master's degree in public administration, public policy, or a related field.
Demonstrated experience in strategic planning, conference planning, financial management, committee support, membership engagement, and communications.
Strong interpersonal and relationship-building skills.
Excellent written and verbal communication skills.
High level of organizational and time management skills.
Experience working with academic institutions or universities.
Commitment to public service and professional development in local government.
$100k yearly 36d ago
Laboratory Operations Manager or Lab Manager in North Carolina
K.A. Recruiting
Operations director job in Winston-Salem, NC
New Laboratory Operations Manager at an award winning hospital in North Carolina! This teaching hospital offers a comprehensive list of services including (but not limited to) cancer care, maternity services, neurosciences, orthopedics, trauma care and more!
This hospital is looking for an experienced Laboratory Manager to plan, organize and coordinate the daily operations of a full service clinical laboratory. This is a permanent, full time and in person person. For consideration, applicants must have at least his/her BS Degree in Medical Technology or a related field. Master's Degree is preferred. MT/MLS ASCP Certification required. Lastly, applicants must have a minimum of 5 years of leadership experience (ideally in a hospital setting).
This facility offers a friendly and stimulating work environment as well as ample opportunity for advancement and growth. In addition to a highly competitive hourly rate and relocation package this facility does offer a top notch benefits package and prides itself on providing a great work-life balance. Benefits include:
- medical, dental and vision benefits
- retirement benefits
- generous PTO & even leave of absence options
- recognition and rewards
- career development opportunities
AND MORE!
If you are interested in learning more or have any questions contact Andrea at andrea@ka-recruiting.com or call/text 617-746-2745.
ACC 235213610
$49k-94k yearly est. 18d ago
Regional Director of Operations
Insight Global
Operations director job in Winston-Salem, NC
The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field operations and executive leadership-driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives.
Essential Functions
- P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital.
- Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability.
- Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders.
- Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share.
- Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region.
□ Lots of M&A, responsible for the integration of new company, new ERP, and new CRM
- Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices.
- Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities.
- Culture and Engagement: Model the company's SERVE values and promote a positive, performance-driven culture across all teams and locations.
- Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships.
Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Bachelor's degree in Business, Construction Management, or related field required; MBA preferred.
- 8-12 years of progressive management experience within a distribution, construction materials, or building products environment.
- Proven multi-site leadership experience (managing managers).
- Demonstrated success in P&L management, sales leadership, and operational improvement.
- Strong business acumen and strategic execution capability.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Willingness to travel up to 50% of the time.
$84k-133k yearly est. 36d ago
Regional Operations Manager - Final Mile
Nxtpoint Logistics
Operations director job in High Point, NC
NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.
This position is responsible for supporting the overall financial and quality performance of multiple operational locations within an assigned Region, including Client performance requirements. This position manages and supports a regional group of operations leaders and their teams, including recruiting and development of staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead the operational managers and support their overall performance to include: Supporting development of their teams; Identify high performing team members addressing next steps as needed; Coach, motivate and reward appropriately; Perform annual evaluations; Address under performance through corrective actions.
Establish and enforce roles and responsibilities in each assigned location to drive efficiency and customer satisfaction scores.
Establish and enforce policies, procedures and protocols to drive operational effectiveness and ensure adherence across operations and the company.
Provide oversight and guidance regarding the selection of independent contractors/drive teams to assist in meeting capacity needs.
Assist in the development of the business plan needs for each location for annualized equipment, vehicle, and staffing needs for budgetary establishment purposes.
Exhibits active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals.
Actively review key performance measurements and ensure process improvement strategies are identified and incorporated.
Engages with clients in weekly, monthly, and quarterly business reviews for your assigned markets.
Conduct meetings with reporting leaders to improve team and contractor quality metrics.
Assist and support Leaders in achieving Safety and Quality requirements, engaging and connecting with across teams as needed.
Establish effective communication and relationships with customers and clients to ensure performance measurements and goals are understood and achieved.
Review claims activity within Region and perform root cause analysis to determine corrective actions and minimize future risk.
Works with leadership to design and implement strategies to improve overall performance per client scorecard and address customer escalations.
Leads cross functional partnership across multiple levels/departments within the organization to define and implement best practices and achieve overall success within the operations.
Ensures appropriate support is provided in varying areas of operations that may be needed.
QUALIFICATONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
High School Diploma, GED, or equivalent required. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Minimum of seven (7) years' experience in the transportation, logistics, or related industry required. Must have prior experience managing teams across multiple geographic locations. Previous experience managing a budget required.
Travel
Must be able to travel up to 50% of the time within the United States.
Knowledge, Skills, and abilities:
Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to adapt and manage effectively in a fast paced, changing environment. Demonstrates financial understanding and the implications of financial decisions. Ability to deal with all types of contracts using effective diplomacy and interpersonal skills. Strong planning and organizational skills. Ability to work in a team environment and demonstrate flexibility and patience. Ability to express ideas clearly (verbal and written) to individuals and in group situations. Excellent communication, decision making, and problem-solving skills. Superior communications, presentation and analytical skills. Ability to work under minimal supervision and with a strong sense of self-motivation.
PHYSICAL/ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity Level
Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Must be able to occasionally lift and/or move up to 25 pounds. Occasional ability to climb ladders, stairs, and ramps in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range.
Working Conditions
Work is primarily performed in a climate-controlled environment. Occasionally requires work performed in a non-climate-controlled warehouse or outside environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$57k-78k yearly est. Auto-Apply 6d ago
Regional Operations Manager - Final Mile
Suddath Companies
Operations director job in High Point, NC
Why Choose Suddath to “Move” your Career to the Next Level?
At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
What We Offer!
A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
For more information on our benefit offerings, please visit ********************************** and scroll down to view our employee benefits.
This position is responsible for supporting the overall financial and quality performance of multiple operational locations within an assigned Region, including Client performance requirements. This position manages and supports a regional group of operations leaders and their teams, including recruiting and development of staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead the operational managers and support their overall performance to include: Supporting development of their teams; Identify high performing team members addressing next steps as needed; Coach, motivate and reward appropriately; Perform annual evaluations; Address under performance through corrective actions.
Establish and enforce roles and responsibilities in each assigned location to drive efficiency and customer satisfaction scores.
Establish and enforce policies, procedures and protocols to drive operational effectiveness and ensure adherence across operations and the company.
Provide oversight and guidance regarding the selection of independent contractors/drive teams to assist in meeting capacity needs.
Assist in the development of the business plan needs for each location for annualized equipment, vehicle, and staffing needs for budgetary establishment purposes.
Exhibits active involvement in learning and reviewing P&L performance ensuring decisions and practices coincide with budgetary goals.
Actively review key performance measurements and ensure process improvement strategies are identified and incorporated.
Engages with clients in weekly, monthly, and quarterly business reviews for your assigned markets.
Conduct meetings with reporting leaders to improve team and contractor quality metrics.
Assist and support Leaders in achieving Safety and Quality requirements, engaging and connecting with across teams as needed.
Establish effective communication and relationships with customers and clients to ensure performance measurements and goals are understood and achieved.
Review claims activity within Region and perform root cause analysis to determine corrective actions and minimize future risk.
Works with leadership to design and implement strategies to improve overall performance per client scorecard and address customer escalations.
Leads cross functional partnership across multiple levels/departments within the organization to define and implement best practices and achieve overall success within the operations.
Ensures appropriate support is provided in varying areas of operations that may be needed.
QUALIFICATONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
High School Diploma, GED, or equivalent required. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Minimum of seven (7) years' experience in the transportation, logistics, or related industry required. Must have prior experience managing teams across multiple geographic locations. Previous experience managing a budget required.
Travel
Must be able to travel up to 50% of the time within the United States.
Knowledge, Skills, and abilities:
Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to adapt and manage effectively in a fast paced, changing environment. Demonstrates financial understanding and the implications of financial decisions. Ability to deal with all types of contracts using effective diplomacy and interpersonal skills. Strong planning and organizational skills. Ability to work in a team environment and demonstrate flexibility and patience. Ability to express ideas clearly (verbal and written) to individuals and in group situations. Excellent communication, decision making, and problem-solving skills. Superior communications, presentation and analytical skills. Ability to work under minimal supervision and with a strong sense of self-motivation.
PHYSICAL/ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity Level
Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Must be able to occasionally lift and/or move up to 25 pounds. Occasional ability to climb ladders, stairs, and ramps in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range.
Working Conditions
Work is primarily performed in a climate-controlled environment. Occasionally requires work performed in a non-climate-controlled warehouse or outside environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.
The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$57k-78k yearly est. Auto-Apply 5d ago
HVAC Service Operations Manager
Crete United
Operations director job in Winston-Salem, NC
AC Corp is a Crete United company. As part of this nationwide network, we join an emerging leader in energy efficiency who is focused on making the places where we work, live, and play healthier. Together, we offer customers a multi-service solution to address needs across HVAC, plumbing, electrical, network cabling, security, access control, and building automation. Trust Crete United and AC Corp to make every community better and built-environment more sustainable.
Service Operations Manager Summary
Title:
Service Operations Manager
ID:
92820300
Location:
Winston-Salem, NC
Department:
Service
Description
The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery.
Key Responsibilities:
Quote Management & Pricing:
Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines.
Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance.
Revise and update quotes based on customer feedback to support repair and project sales.
Vendor and Cost Management:
Compare pricing from multiple vendors to ensure competitive quotes.
Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive.
Team Leadership & Development:
Supervise and assess the performance of technicians, providing feedback and conducting evaluations.
Identify training needs and support the development of technical staff.
Schedule and assign tasks to ensure efficient coverage across the service team.
Quality & Equipment Oversight:
Ensure service vehicles and tools are maintained in good condition.
Keep accurate calibration records for all testing equipment.
Scheduling & Project Coordination:
Manage customer preventative maintenance (PM) and repair schedules.
Track and report on PM backlogs, ensuring proper allocation of technician hours.
Oversee billing audits, timesheet reviews, and job number accuracy.
Safety & Compliance:
Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE).
Manage the distribution of uniforms, ensuring technicians maintain a professional appearance.
Qualifications:
Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department.
Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage.
Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word.
Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities.
Communication: Strong verbal and written communication skills.
What We Offer
Supportive work environment
Eight paid holidays
Starting earning three weeks of vacation first year
Company paid life insurance, short and long term disability
401(k) match of 100% up to 4%
AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$49k-94k yearly est. 2d ago
Director Business Transformation Program Ops
Delhaize America 4.6
Operations director job in Salisbury, NC
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary:
The Business Transformation Program Ops Director leads the strategy, governance, and orchestration of the entire transformation initiative. Serving as the operational and analytical nerve center, this role ensures alignment of workstreams, resources, timelines, and third-party partners to a unified delivery roadmap. This leader integrates business and IT planning, milestone management, change management, and value tracking, driving accountability and transparency at every stage. This role provides the structured framework and disciplined oversight necessary to guide the enterprise through a complex, multi-year transformation journey.
Duties & Responsibilities:
* Lead a dedicated Program Ops team, including functional managers, analysts, and third-party partner liaisons as required for successful transformation
* Own the integrated transformation roadmap across business and IT towers, aligning sequencing and milestones
* Manage interdependencies across functional workstreams, technology delivery, change enablement, and key programs connected to the transformation
* Operate as a liaison between business and IT leadership to align sequencing and milestone readiness
* Coordinate performance reporting and KPI tracking, enabling executive visibility into progress and value realization
* Guide program-level issue and risk management, escalating critical blockers as needed
* Support transformation leadership in strategic communications and progress reviews
* Coordinate with Strategy, Tech, HR, Communications, Training, & Finance partners on resourcing, retention, value tracking, and organizational change management tied to transformation priorities
* Ensure consistency in working models, methodologies, and tools (e.g., RAID logs, dashboards, decision trackers) used across the program
* Partner with system integrators and external consultants on delivery structure, staffing, and adherence to timelines
* Lead program financial management, budgeting, and funding allocation across transformation waves.
* Serve as the lead facilitator of cross-functional governance forums, portfolio reporting, and transformation health indicators
* Support transformation leadership in strategic communications, governance forums, and other activities necessary to enhance ADUSA's transformation management capability
* Additional job duties may be assigned as needed to meet the needs of the business and support our values
Qualifications:
* Bachelor's degree in business, operations, technology, or related field
* 10+ years of experience in program or portfolio management within enterprise-wide initiatives, with at least 3 years in a leadership role
* Deep understanding of transformation governance structures and milestone-based delivery approaches.
* Proven track record managing large-scale ERP or system-enabled business transformations
* Strong leadership, interpersonal, and communication skills, building and maintaining effective relationships with stakeholders
* Comfort with program analytics, budgeting, forecasting, and resource allocation processes
* 25-50% travel required
Preferred Qualifications:
* Experience in a transformation office (TMO), PMO, or enterprise strategy function
* Familiarity with SAP, Oracle, or comparable ERP implementation frameworks and methodologies
* Ability to synthesize executive sponsor inputs, functional team requirements, and external partner contributions into integrated delivery plans
* Experience supporting complex change, data, or process streams within transformation programs
* Advanced proficiency with PowerPoint & Excel
* PMP Certification
* ProSci Certification
ME/NC/PA/SC Salary Range: $139,120 - $208,680
IL/MA/MD/NY Salary Range: $160,000 - $240,000
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-RC1 #LI-HYBRID
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
$65k-115k yearly est. 29d ago
Assistant Operating Director
Cornerstone Caregiving
Operations director job in Danville, VA
Danville, VA | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant OperatingDirector (AOD), a key leadership role and the OperatingDirector's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the OperatingDirector is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
How much does an operations director earn in Greensboro, NC?
The average operations director in Greensboro, NC earns between $59,000 and $179,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Greensboro, NC