Operations director jobs in Hampton, VA

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Market Associate Center Operations Director
Chenmed
Operations director job in Norfolk, VA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to joinour team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees and regularly servicing an average of less than 12,000 patients per year. Leads growth strategy for center around membership growth and community outreach. Leads people, coordinates and inspires the team and achieves results under challenging circumstances. Works comfortably with financial statements, and financial concepts, in a service organization. Provides extraordinary customer service to all internal and external customers ( including patients and other Chen Medical team members ). Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. Attends all growth related events. Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. Addresses and resolves all customer-service or team member issues. Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. Collaborates with the Leadership Team and Administrators in relation to strategic business planning. Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. Performs other duties as assigned and modified at manager's discretion. Other responsibilities may include: Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. Reviews reports to ensure target metrics are achieved and processes are being followed. Ensures co-pays are compliantly collected and cash is reconciled and deposited. Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. Monitors transportation and housekeeping activities. Monitors and/or alters team member work schedules, including approval of overtime or vacations. Competencies: Drives Results: Consistently achieves results, even under tough circumstances. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. KNOWLEDGE, SKILLS AND ABILITIES: Highly developed business acumen and acuity Dynamic individual with outgoing, energetic, and collaborative personality Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue Introductory knowledge and understanding of and experience with full risk management contracts Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner Keen ability to manage multiple projects and processes and work effectively with other team members Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 20% of the time Spoken and written fluency in English This position requires use and exercise of independent judgment KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $88,510 - $126,442 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
$88.5k-126.4k yearly 14d ago
Parts Operation Manager
Insight Global
Operations director job in Newport News, VA
A global, rapidly growing industrial equipment company is seeking a Parts Operations Manager to lead the overall direction, coordination, and evaluation, including financial performance, customer service, and team morale of a well-established parts department. The team consists of 4 direct employees and 4 indirect, including a Parts Admin, Parts Pricing Analyst, and Reverse Logistics Coordinators. This department serves as the critical link between the company and its affiliate locations worldwide, ensuring the efficient distribution of finished products and spare parts. This role replaces a previous Parts Manager who transitioned to another location within the company. The Parts Operations Manager will work closely with Procurement and Warehouse teams to execute corporate programs and policies that minimize Cost Per Piece, while delivering exceptional customer service and maximizing associate productivity. The position also requires developing, interpreting, and implementing ISO 9001-compliant policies and procedures to ensure high-quality distribution at competitive costs. Key Responsibilities Oversee and maintain an efficient, well-organized parts department. Train and manage parts department personnel to ensure availability and performance. Support the service department by meeting its parts requirements. Review stock orders to maintain a balanced, fast-moving inventory of parts and components. Maintain adequate stock levels to meet demand and achieve optimal inventory turnover. Supervise and ensure accuracy of inventory management and control systems. Conduct regular and spot-check inventories. Master all phases of the computer systems required for service and parts management. Ensure a clean, orderly department environment. Generate and review inventory reports from LME Mine Sites and affiliated companies. Deliver superior customer service to internal and external customers. Schedule parts deliveries, provide accurate timelines for back-ordered items, and communicate clearly with customers. Handle customer complaints professionally, demonstrating empathy and commitment to service excellence. Enforce expense controls across all departments within the facility. Drive quality improvements to optimize cost, service performance, and foster a quality-focused culture. Promote workplace safety through education and adherence to company safety programs. Analyze and prepare monthly and annual reports, including payroll budgets, and ensure compliance with plans and patterns. Allocate resources effectively to meet priorities. Continuously evaluate processes and infrastructure to improve operational performance and prevent service or capacity issues; submit capital/facility improvement requests as needed. Must Haves Bachelor's Degree heavily preferred 5+ years of experience working with industrial parts, such as mining, heavy construction, ideally within manufacturing 2+ years' experience with product support and distribution, understanding of theories and processes Experience managing a team of direct reports Experience creating and monitoring KPIs for tracking Experience using Power BI, SAP, or equivalent ERP system for data analytics Plusses BaaN for Order Processing, Inventory, Manufacturing, and Cost Calculation system, or equivalent ERP system Project Management software
$68k-111k yearly est. 4d ago
Parts Operations Manager
Insight Global/Manufacturer
Operations director job in Newport News, VA
Reporting to the General Manager Customer Support the Parts Operations Manager (PM) is responsible for the overall financial performance of the parts department, customer service, and associate morale of the unit. The PM ensures that corporate programs and policies are executed in a way that minimizes Cost Per Piece, while driving outstanding customer service and associate productivity. The Parts Operations Manager develops, interprets, and implements policies and procedures, in accordance with ISO 9001 that will provide high quality distribution at a competitive cost. The jobholder directs and coordinates the procurement and distribution of various production and spare parts, components and other products or other related services. Jobholder oversees the writing, review, awarding, and negotiating contracts of various kinds, plus the completion of complex purchasing projects in close cooperation with the Purchasing Department. *This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship. Responsibilities Set-ups and maintains a smooth running, efficient parts department. Ensures parts department personnel are well trained and available when needed. Ensures the needs of the service department are being met. Reviews all stock orders to ensure a fast moving balanced inventory of Parts & Components. Maintains sufficient quantities of stock to support demand and acceptable inventory turn ratio. Supervises and maintains an accurate up-to-date inventory management and control system. Conducts regular and/or spot check inventories of parts and components. Become familiar and efficient with all phases of the computer system required for service & parts management. Ensures employees keep a clean and orderly department. Generates and reviews Inventory reports from LME Mine Sites and affiliated companies. Provides superior customer service to both internal (Service Department) and external customers. Schedules delivery of parts and components, estimate length of time to receive any back-ordered parts and clearly communicate it to customer. Handles customer complaints reasonably, showing empathy and a positive attitude and demonstrate our commitment to Superior Customer Service. Ensures that all expense controls within the facility are in place and adhered to by all departments. Improves quality to drive optimum cost, service performance, and quality culture. Promotes safety in work processes and associate performance by supporting company and/or facility safety programs, educating associates, and ensuring a generally safe work environment. Analyzes and prepares monthly and annual plan and pattern reports and payroll budgets; ensure plan, pattern, and budget commitments are satisfied. Establish effective allocation of resources and meet priorities. Continually evaluate facility processes and infrastructure to improve operating performance of the unit, or to avoid service/capacity issues. (Submit capital/facility improvement requests where appropriate. Supervisory Duties: Directly manages 4-5 employees and indirectly supervises 3-4 employees. Responsible for the overall direction, coordination and evaluation of Parts team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Competencies Education and Experience: A combination of education and experience equivalent to a Bachelor's degree in a related field (i.e. Business, Engineering, Material Management); 5+ years of progressive experience in product support and distribution; 2 years materials and/or manufacturing experience. Advanced knowledge of distribution and warehousing principles, theories and processes. Knowledge of Outlook Contact Management systems; Access Database software; Explorer Internet software; BaaN for Order Processing, Inventory, Manufacturing, and Cost Calculation system, or equivalent ERP system; Project Management software; Excel Spreadsheet software and Word Processing software. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, ratios to practical situations. Ability to apply concepts of basic algebra and geometry. Travel domestically and internationally up to 30% of the time. Ability to obtain and maintain a valid driver license and passport.
$68k-111k yearly est. 3d ago
Director, Audit- Global Payment Network
Capital One 4.7
Operations director job in Norfolk, VA
Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
$97k-118k yearly est. 3h ago
Catering Operations Manager
Aramark 4.3
Operations director job in Chesapeake, VA
Aramark Healthcare+ is seeking candidates for a Catering Manager position at Chesapeake Regional Medical Center, located in Chesapeake, VA. The Catering Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? need ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience in a Food Service Management to include catering experience ? High volume catering management experience required including upscale events ? Requires experience coordinating, executing, and managing catering events ? Bachelor?s degree or equivalent experience ? Must be available to work event-based hours including some evenings and weekends ? Excellent communications skills are essential in this role ? Knowledge of Catertrax or similar catering software program preferred ? Culinary background or cooking experience preferred. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
$73k-133k yearly est. 3d ago
Director of 3rd party Operations
Bill Gosling Outsourcing Corp
Operations director job in Hampton, VA
Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. What You'll Do: Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies. Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility Manage all inventory in line with company requirements Ensure that all necessary facilities and/or tools are available for use by employees Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy Manage all client reporting and internal reporting and billing requirements in a timely manner Performance manage direct reports and overall team to ensure we grow and develop our talent Develop strategies to enhance productivity or improve processes and procedures Prepare monthly forecasts, revenue and expenses for portfolios Motivate staff through established incentive programs or ad hoc contests Establish work schedules to meet Company and client requirements Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific) Champion company core values and other company programs to engage and motivate our employees Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience 5 years experience in an Operations Manager role or equivalent external experience Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
$81k-141k yearly est. Auto-Apply 17d ago
Chief Operating Officer
Amp: Ai-Powered Sortation for Waste and Recycling
Operations director job in Portsmouth, VA
AMP is applying AI-powered sortation at scale to modernize the world's recycling infrastructure and maximize the value in waste. AMP gives waste and recycling leaders the power to harness AI to reduce labor costs, increase resource recovery, and deliver more reliable operations. With hundreds of deployments across North America, Asia, and Europe, AMP's technology offers a transformational solution to waste sortation and changes the fundamental economics of recycling. Headquartered in Louisville, Colorado, the Denver Post and BuiltIn Colorado have recognized AMP as one of the state's top workplaces. AMP has operations and career opportunities outside of Atlanta, Cleveland, Portsmouth, Virginia, and Europe. We're fostering an environment where passionate individuals can grow and create impact. We seek unconventional thinkers to join our mission to enable a world without waste; at AMP, your contributions have meaning and can spur change. With backing from top-tier investors and national recognition including North American Cleantech Company of the Year, we're always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve in what we do. Learn more at AMPSortation.com. AMP is hiring a Chief Operating Officer (COO) reporting to the Chief Executive Officer. This person can be remote in the contiguous United States. As the COO you will work to: Direct the operations of AMP's Material Recovery Facilities (MRFs) to ensure optimal performance, safety and efficiency with full P&L responsibility. Lead and oversee all operations and manufacturing functions, including health and safety, manufacturing engineering, production, installation, field service, and quality assurance. Build, lead, and develop a high-performing team of direct, hourly-labor, fostering a culture of accountability, innovation, and continuous improvement. Establish and monitor strategic goals for operational efficiency, productivity, and quality. Develop and implement best-practice operational systems, processes, and procedures to improve business performance and scalability. Collaborate with the Executive Leadership Team to develop and execute company strategy, ensuring alignment with operational goals. Foster strong relationships with department heads, external partners, vendors, and enterprise clients to support operational and strategic objectives. Monitor and analyze key operational metrics to ensure timely, high-quality execution of projects and initiatives. Ensure operational strategies meet business objectives and market demands for price, quality, and delivery. Qualifications 15+ years of experience running multiple material recovery facility (MRF) operations. Management experience across design, construction and project management of new material recovery facilities (MRFs) Ability to lead, grow, develop and inspire a team setting clear goals and drive performance at all levels in the organization. Develop and execute strategies that align with overall business objectives. Excellent interpersonal skills to build and maintain strong relationships with enterprise clients, key stakeholders and internal teams. A deep understanding of the industry, market dynamics and competitive landscape relevant to the company's products and services Education: BS/BA degree. Working Conditions/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Must be able to travel frequently. Working Location(s): Remote (within the U.S.) Travel Requirements: Ability to travel often to AMP's facilities, customers and prospects and to AMP headquarters in Colorado Travel expected 50%+ of the time AMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applicants who identify with a historically underrepresented group are encouraged to apply. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$113k-197k yearly est. 9d ago
Vice President Operations USA
ZIM Integrated Shipping Services Ltd.
Operations director job in Virginia Beach, VA
Vice President of Operations is a senior leadership role responsible for overseeing all operational activities across U.S. ports and marine terminals. This position ensures excellence in service delivery, regulatory compliance, vendor performance, and customer engagement. As a key member of the U.S. executive team, the VP of Operations plays a strategic role in driving operational efficiency, financial performance, and organizational growth. This highly visible role directs daily port operations, manages critical relationships with customers, regulatory bodies, and partners, and leads the invoice verification process for all terminal, port, vessel, and crew operational expenses nationwide. Key Responsibilities Strategic & Operational Leadership * Provide strategic direction and hands-on leadership for port and terminal operations across the U.S. * Develop and implement operational programs to optimize revenue, vessel turnaround, and service excellence. * Monitor regulatory compliance, ensuring adherence to U.S. Coast Guard, HAZMAT, and other maritime regulations. * Lead crisis and emergency response initiatives, including medical evacuations and vessel incidents. * Drive continuous improvement through strategic planning aligned with organizational objectives and industry trends. Team Leadership & Development * Mentor, coach, and develop operations team to enhance performance and foster a culture of accountability and safety. * Oversee workforce planning, staffing, training, and performance evaluation. * Promote operational best practices and process optimization. Port & Terminal Management * Oversee daily vessel and terminal operations to ensure efficient port productivity. * Monitor port time, idle time, berth utilization, and crane/gateway productivity to meet or exceed performance KPIs. * Ensure accurate invoicing and expense management for all operational activities. Vendor & Stakeholder Relations * Lead negotiations of operational agreements with vendors, port authorities, and service providers. * Act as a key liaison with government agencies, regulatory authorities, customers, and industry partners.
$124k-207k yearly est. 46d ago
Director of Operations
Accurate Marine Environmental, LLC
Operations director job in Portsmouth, VA
Job Title: Director of Operations The Director of Operations is responsible for the strategic and day-to-day oversight of the company's operational functions, including planning, coordination, and supervision of field service activities. This position plays a critical leadership role in ensuring that all industrial cleaning, flushing, and spill response services are performed safely, efficiently, and in compliance with applicable regulations and company standards. Essential Duties and Responsibilities: Operational Oversight: * Direct and support the daily operations for industrial tank cleaning, chemical cleaning, hot oil flushing, and emergency spill response. * Ensure execution of projects in accordance with scope, safety protocols, quality standards, and client requirements. Team Leadership: * Direct and support operational managers response for overseeing field supervisors, crew leaders, and operational support staff. * Assist in recruitment, onboarding, and training efforts for operations personnel. * Conduct regular performance evaluations and support staff development initiatives. Project Management and Reporting: * Collaborate with project managers to plan and support job execution and meet client expectations. * Review job costs, productivity, and job close-out documentation. * Identify and implement process improvements to optimize efficiency and profitability. Emergency Response Management: * Serve as a key decision-maker during emergency spill response activations. * Contribute to the planning and oversight of an on-call rotation for response personnel and supervisors. * Direct the readiness of response equipment and compliance with response protocols. Strategic Planning and Communication: * Participate in senior management meetings and contribute to business planning and growth initiatives. * Maintain strong working relationships with customers, regulatory agencies, and internal departments. * Provide regular operational updates and metrics to executive leadership. Qualifications and Requirements: * Minimum 7-10 years of experience in operations management within shipyard, industrial services, or environmental sectors. * Demonstrated leadership experience in high-risk environments. * In-depth knowledge of relevant safety, environmental, and maritime regulations. * Strong organizational and problem-solving skills with the ability to prioritize in a dynamic work environment. * Proficient in Microsoft Office Suite and operational management software. * Valid Driver's License required; must be able to obtain TWIC and DBIDS credentials. * Must be available for occasional travel. Our benefits include: * Medical, Dental and Vision Insurance * Accidental and Critical Illness Insurance * Legal Resources * Short-Term/Long-Term Disability * Profit Sharing * 401K * Paid Time Off (PTO) - Vacation and Sick * Holiday pay * Annual performance evaluations * Annual bonuses
$81k-141k yearly est. 60d+ ago
Director of Strategic Operations
Old Dominion University
Operations director job in Norfolk, VA
Posting Details Posting Details Job Title Director of Strategic Operations Department GRADUATE SCHOOL Number FP551A The position provides leadership and oversight of Graduate School operations, ensuring effective planning, forecasting, and stewardship of resources. Responsibilities include strategic planning, annual budget development, stakeholder engagement, and other administrative tasks that impact operations and business practices.This position also forecasts and tracks financial performance, leads in managing complex budgets involving multiple units and funding sources, works cooperatively with university senior leadership, and implements appropriate internal controls to maintain quality and compliance. Position Type FullTime Type of Recruitment General Public Minimum Qualifications Master's degree in Business Administration, or a related field. Experience in handling sensitive or confidential information. Experience in planning, analyzing and coordinating activities and establishing priorities. Experience in managing, supervising and evaluating assigned staff. Ability to work collaboratively with diverse stakeholders. Minimum of 5 years of administrative experience in business operations and fiscal management, which includes supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Experience in problem solving and decision-making. Preferred Qualifications Experience in thinking strategically, anticipating future consequences and trends and incorporating them into the decision process. Experience in developing and maintaining effective and cooperative working relationships both within and across organizational areas. Experience in management and supervisory principles and practices. Conditions of Employment Job Open Date 10/30/2025 Open Until Filled Yes Application Review Date 11/13/2025 Job Close Date Special Instructions to Applicants / Additional Materials Required Criminal Background Check The final candidate is required to complete a criminal history check. Department Information Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************. Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information. ODU Statement Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.
$81k-141k yearly est. 44d ago
Associates Ops Director - Tidewater
Centerwell Home Health
Operations director job in Norfolk, VA
Become a part of our caring community and help us put health first The Associate Operations Director, Clinic/Center Administration, plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Associate Director, Clinic/Center Administration requires a solid understanding of how organization capabilities interrelate across department(s). The Associate Operations Director, Clinic/Center Administration develops and leads implementation for staffing plans, policies and operating procedures for the clinic and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates. Use your skills to make an impact Requires a bachelor's degree or equivalent experience. * 5+ years' of management experience in clinical care or related field. * Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. * Candidates selected for this job will be required to be screened for TB. * Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance. * Must be passionate about contributing to an organization focused on delivering quality, value-based care and continuously improving consumer experiences. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $93,000 - $139,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$93k-139.5k yearly 60d+ ago
SURTASS Operations Manager
Serco 4.2
Operations director job in Norfolk, VA
Serco is seeking a motivated Operations Manager to join our talented and fast-paced Systems Integration and Installation team in supporting PMS 485 with SURTASS Operations and Maintenance. As part of this effort, Serco would execute the shoreside and underway operations and maintenance of the US Navy and allied partner SURTASS mission by providing a team of 100+ highly qualified SURTASS Operations & Maintenance (O&M) Technicians, Field Support Technicians (FSTs), and program support staff across multiple global locations. The SURTASS Operations Manager position would be responsible for technical and operational management and oversight of the O&M technician crew of 70+ technicians. In this role you will: Manage staffing, qualifying, training, operations, and organizational level maintenance execution of the O&M crews. Direct all the day-to-day operations of the O&M technician staff. Develop and maintain the contractor Operations Integrated Master Schedule (IMS) Responsible for the timely completion of all O&M crew maintenance and operational tasks from a technical standpoint In support of the Program Manager, be primarily responsible for O&M crew support to the government in execution of the SURTASS mission. Other duties may be assigned. Qualifications To be successful in this role, you will have: An active DoD Secret Clearance or the ability to obtain and maintain a DoD Secret level security clearance, current active DoD Secret Clearance is preferred. An associate's degree (or higher) in Business Administration, Resource Management, Information Technology, Engineering, or equivalent related to the listed above. Additional years of experience may be substituted for the associate degree or Four-year degree. 10 years' experience in managing personnel related to the listed above. Other Competencies: Proven skills in leading large, geographically disperse technical teams. Strong working knowledge of the SURTASS or other acoustic intelligence missions and systems Strong leadership and organizational skills Exceptional interpersonal skills with ability to establish and maintain effective working relationships. Strong understanding in developing and maintaining rotational schedules across broad geographies to ensure mission success. Demonstrated good judgment, a well-developed sense of propriety, critical thinking and problem solving, the ability collaboratively works with the customer to find effective and efficient solutions. Enjoy working in a fast-paced and collaborative team environment. Additional preferred skills and qualifications: Program Management Professional (PMP) certification. 10 years' experience managing technical teams executing operations and maintenance on Navy C4I systems and/or acoustic intelligence gathering systems related to the stated above. Five years' experience in manpower planning, scheduling, qualification programs, and training program related to the job description stated above. Be able to travel 50% of the time. Prior Formal Navy Training/Education/Schooling for FSTs missions: RDC C-School IT C-School SURTASS FST School Former military, Navy experience is preferred. Some of these position are located in Yokohama, Japan! Although operations are based in Norfolk Virginia, SURTASS routinely operates from ports in Glasgow Scotland, Rota Spain, Japan, Pearl Harbor Hawaii, Port Hueneme California, and many other ports of opportunity to include Yokohama Japan and Kure Japan (15 miles from the city of Hiroshima) Please provide your preferred work location in order of preference. Prior Experience as a Field Technician, Field Engineer, Deployment Technician, Sonar Technician , Sonar Tech, Sonar Operator, Underwater Acoustics Technician, Acoustic Sensor Technician , Acoustics Specialist, Array Handling Technician, Towed Array Operator, Field Technician, Field Engineer, Deployment Technician, test technician, Crew Member Technician, Crew Tech, Marine Systems Technician, Undersea Systems Technician, Subsea Technician, Ocean Systems Technician, Naval Acoustic Technician, ASW Technician, Acoustic Engineer, Sensor Technician, Marine Acoustic Operator, Acoustic Array Operator, Electro-Mechanical Technician, Instrumentation Technician, Marine Technician, Hydroacoustic Technician, Underwater Systems Technician Benefits: ***************************************** Relocation assistance may be available. If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Military Veterans and Spouses are encouraged to apply! Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. In compliance with state and local laws regarding pay transparency, the salary range for this role is $95,000 to $190,000.00; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Benefits: Visit the following link for more information about how Serco supports our Veterans *************************************************** The contract is scheduled to be awarded later this year, so apply now to meet your future mission and team-mates. Apply today to discover your place in our world! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$95k-190k yearly Auto-Apply 60d+ ago
FA200-Office Manager/Director of Administrative Operations
DHRM
Operations director job in Norfolk, VA
Title: FA200-Office Manager/Director of Administrative Operations Hiring Range: Commensurate with experience and credentials Pay Band: Recruitment Type: General Public - G Job Duties The Director of Administrative Operations oversees the day-to-day responsibilities for coordinating administrative processes and providing executive-level, confidential, and detail-oriented administrative support to the Director of Athletics, senior level athletics staff members, university officials, student-athletes, and the public; to include travel, electronic communication, and traditional correspondence. This position will support the Director of Athletics in external and internal committees' preparation, projects and speaking engagements and assist the Director of Athletics by providing research and reports on athletics department strategic initiative. The Director of Administrative Operations will also serves as a liaison to the MEAC Conference Office, NCAA, and other external and internal committees on which the Director of Athletics serves. This position will report directly to the Director of Athletics. Duties include but not limited to providing administrative knowledge to develop successful office standards and will be responsible for screening and directing phone calls and visitors. Maintains the Director of Athletics calendar including scheduling and coordinating leadership team meetings. Prepares, processes and tracks payroll forms, onboarding paperwork, invoices, affiliation agreements, and other forms. Will assist game day operations and serves as an event coordinator for department meetings and athletics special events to prepare and deliver positive experiences for student-athletes, alumni and fans. The individual must regularly lift and/or carry up to 20 pounds and occasionally lift and/or move up to 30 pounds. Supervises and trains work study students as needed. Provides back up to other support staff. EEO STATEMENT NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply. Minimum Qualifications 1. Candidate must have a Bachelor's Degree 2. Candidate should have at least three years of related experience in administrative operations 3. Strong time management, organizational, and attention to detail skills 4. Demonstrated ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved 5. Proficient with Google and MS Office, including Excel, and able to learn and utilize new software programs 6. Experience with virtual meeting platforms such as Zoom and Microsoft Teams 7. Excellent oral and written communication Preferred Qualifications: 1. Minimum three years' experience working in Division I college athletics department/conference office/Higher Education 2. Experience with managing or hosting athletic/special events Special Instructions: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position. Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship. Contact Information: Name: Tanesha Chesson Phone: ********** Email: ***************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at ************, or DBVI at ************.
$47k-79k yearly est. Easy Apply 60d+ ago
Regional Operations Manager
Sims Metal
Operations director job in Chesapeake, VA
Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As a responsible corporate citizen, we continuously seek new ways to broaden our participation in the environmental sector, ensuring that our future is as bright, safe, and secure as at any time in our long history. Regional Operations Manager Job Description Summary The Senior Operations Manager is responsible for the Management, P & L, and day-to-day Operations of Sims Metal's Southeast Region facilities for ferrous and non-ferrous metals processing. This includes Richmond, Redwood City, San Jose, Charon, Hayward, Stockton, Rancho Cordova, and Sacramento locations in California and Sparks and Fernley in Nevada. This includes Chesapeake, Richmond, Petersburg, Fisherville, Yorktown locations in Virginia and New Bern in North Carolina. The position reports to the Director of Operations and has ~3 direct reports and ~177 indirect reports. Responsibilities * Partners with Health and Safety to ensure employees and yard operations are aligned with Sims Metal's commitment to safety initiatives. * Manages plant operations managers. * Partners with Commercial team to prioritize customer requirements, drive inbound material volumes, and increase margin. * Develops strategies, business plans, budgets, and programs to contain cost and to increase productivity. * Implements corporate sponsored initiatives, including standardized production and budget forecasting/reporting for all sites and departments. * Knowledge of shears, balers, mobile equipment as well as requisite tools, equipment, and supplies required for operations. * Partner with regional HR team to implement performance management, change management, and employee engagement initiatives. * Participate in community events. * Other duties as assigned. Qualifications * Eight to ten years applicable similar industry experience with a working understanding of different types of scrap metals. * Bachelor's degree in engineering, sustainable engineering, management, etc., or equivalent in work experience. * Must have strong written and verbal communication skills. * Excellent problem-solving skills with the ability to find suitable solutions to productivity issues. * Knowledge of port and shipload activities desired. * Experience with government agencies involving port activities desired. * Familiarity with VA and NC environmental and air pollution laws a plus. Core Competencies * Agility & Resilience * Emotional Intelligence * Quality, Innovation & Continuous Improvement * Work Execution, Productivity & Technical Skills A career with Sims provides you with the opportunity to work with an organization whose goal is to be the world's safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits. Sims is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. Sims does not discriminate with regard to race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. qualified applicants with a disability in need of a reasonable accommodation may request such without fear of reprisal or discrimination. To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Principles of Purpose: Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun. ALREADY AN EMPLOYEE? Please apply through our Internal Career Site: Click here Why Choose A Career with Sims? Sims is a hub of innovation, offering employees the chance to explore new ideas and technologies while providing ample opportunities for personal and professional growth. With a diverse workforce, Sims fosters a sense of belonging and inclusion where employees can thrive and establish lasting connections. Working at Sims offers the chance to engage with a global network, providing opportunities for travel, cross-cultural experiences, and the ability to contribute to a sustainable future. Sims is renowned as one of the world's leading sustainable companies, empowering employees to make a difference in creating a world without waste to preserve the planet. Sims prioritizes employee wellbeing, offering superior benefits packages, meaningful training opportunities, and a supportive atmosphere where employees feel valued and heard at all levels of the organization. Sims maintains a strong focus on safety, where individuals are encouraged to challenge themselves, contribute, and support one another, in a collaborative team environment.
$62k-85k yearly est. 60d+ ago
Regional Operations Manager
Precision Lumping Services
Operations director job in Chesapeake, VA
Full job description Regional Operations Manager - Logistics & Warehouse Services Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required) About Us At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers. Position Overview The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams. Key Responsibilities Oversee and support operations across multiple warehouses, DCs, and client sites. Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations. Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues. Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards. Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels. Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed. Recruit, onboard, and train employees and site leadership. Roll out operational initiatives, pilot programs, and process improvements across the region. Promote a culture of accountability, teamwork, and continuous improvement. Qualifications Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred. Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred. Travel: Must be willing and able to travel 75%+ with weekly overnight stays. Language: Bilingual (English/Spanish) strongly preferred. Skills & Knowledge: Strong leadership and team development capabilities. Client-focused with excellent communication and problem-solving skills. Knowledge of 3PL operations, inbound/outbound freight, and production unloading. Proficient in Microsoft Office and warehouse productivity tools. Familiar with OSHA standards and warehouse safety compliance. Why Join Us? At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service. If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you. Apply today and take the next step in your logistics leadership career with Precision. Job Type: Full-time Pay: From $84,000.00 per year Work Location: Multi-State
$84k yearly 60d+ ago
Restaurant Operations Manager
First Watch Restaurants 4.3
Operations director job in Newport News, VA
Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$41k-58k yearly est. Auto-Apply 13d ago
Director of 3rd party Operations
Bill Gosling Outsourcing
Operations director job in Hampton, VA
Join a Team That's Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. What You'll Do: * Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies. * Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded * Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility * Manage all inventory in line with company requirements * Ensure that all necessary facilities and/or tools are available for use by employees * Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate * Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated * Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy * Manage all client reporting and internal reporting and billing requirements in a timely manner * Performance manage direct reports and overall team to ensure we grow and develop our talent * Develop strategies to enhance productivity or improve processes and procedures * Prepare monthly forecasts, revenue and expenses for portfolios * Motivate staff through established incentive programs or ad hoc contests * Establish work schedules to meet Company and client requirements * Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific) * Champion company core values and other company programs to engage and motivate our employees * Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience 5 years experience in an Operations Manager role or equivalent external experience Certificates/Licenses Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required What We're Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? * Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. * Comprehensive Training: We offer extensive paid training to ensure you're equipped for success. * Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. * Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. * Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections. * State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. * Rewarding Work: Help businesses grow while making a real difference in people's lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - *********************************** By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!
$81k-141k yearly est. Auto-Apply 16d ago
Market Associate Center Operations Director
Chenmed
Operations director job in Virginia Beach, VA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees **and** regularly servicing an average of less than 12,000 patients per year. + Leads growth strategy for center around membership growth and community outreach. + Leads people, coordinates and inspires the team and achieves results under challenging circumstances. + Works comfortably with financial statements, and financial concepts, in a service organization. + Provides extraordinary customer service to all internal and external customers ( _including patients and other Chen Medical team members_ ). + Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. + Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. + Attends all growth related events. + Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. + Addresses and resolves all customer-service or team member issues. + Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. + Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. + Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. + Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. + Collaborates with the Leadership Team and Administrators in relation to strategic business planning. + Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. + Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. + Performs other duties as assigned and modified at manager's discretion. **_Other responsibilities may include:_** + Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. + Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. + Reviews reports to ensure target metrics are achieved and processes are being followed. + Ensures co-pays are compliantly collected and cash is reconciled and deposited. + Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. + Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. + Monitors transportation and housekeeping activities. + Monitors and/or alters team member work schedules, including approval of overtime or vacations. **_Competencies:_** + Drives Results: Consistently achieves results, even under tough circumstances. + Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. + Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. + Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. + Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. + Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. + Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. **KNOWLEDGE, SKILLS AND ABILITIES:** + Highly developed business acumen and acuity + Dynamic individual with outgoing, energetic, and collaborative personality + Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue + Introductory knowledge and understanding of and experience with full risk management contracts + Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals + Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data + Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking + Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels + Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements + Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes + Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner + Keen ability to manage multiple projects and processes and work effectively with other team members + Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Ability and willingness to travel locally, regionally and nationwide up to 20% of the time + Spoken and written fluency in English + This position requires use and exercise of independent judgment **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $88,510 - $126,442 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
$88.5k-126.4k yearly 60d+ ago
Regional Operations Manager
Precision Lumping Services LLC
Operations director job in Chesapeake, VA
Full job description Regional Operations Manager - Logistics & Warehouse Services Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required) About Us At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers. Position Overview The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams. Key Responsibilities Oversee and support operations across multiple warehouses, DCs, and client sites. Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations. Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues. Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards. Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels. Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed. Recruit, onboard, and train employees and site leadership. Roll out operational initiatives, pilot programs, and process improvements across the region. Promote a culture of accountability, teamwork, and continuous improvement. Qualifications Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred. Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred. Travel: Must be willing and able to travel 75%+ with weekly overnight stays. Language: Bilingual (English/Spanish) strongly preferred. Skills & Knowledge: Strong leadership and team development capabilities. Client-focused with excellent communication and problem-solving skills. Knowledge of 3PL operations, inbound/outbound freight, and production unloading. Proficient in Microsoft Office and warehouse productivity tools. Familiar with OSHA standards and warehouse safety compliance. Why Join Us? At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service. If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you. Apply today and take the next step in your logistics leadership career with Precision. Job Type: Full-time Pay: From $84,000.00 per year Work Location: Multi-State #hc194163
$84k yearly 6d ago
Market Associate Center Operations Director
Chenmed
Operations director job in Newport News, VA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees **and** regularly servicing an average of less than 12,000 patients per year. + Leads growth strategy for center around membership growth and community outreach. + Leads people, coordinates and inspires the team and achieves results under challenging circumstances. + Works comfortably with financial statements, and financial concepts, in a service organization. + Provides extraordinary customer service to all internal and external customers ( _including patients and other Chen Medical team members_ ). + Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. + Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. + Attends all growth related events. + Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. + Addresses and resolves all customer-service or team member issues. + Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. + Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. + Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. + Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. + Collaborates with the Leadership Team and Administrators in relation to strategic business planning. + Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. + Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. + Performs other duties as assigned and modified at manager's discretion. **_Other responsibilities may include:_** + Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. + Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. + Reviews reports to ensure target metrics are achieved and processes are being followed. + Ensures co-pays are compliantly collected and cash is reconciled and deposited. + Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. + Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. + Monitors transportation and housekeeping activities. + Monitors and/or alters team member work schedules, including approval of overtime or vacations. **_Competencies:_** + Drives Results: Consistently achieves results, even under tough circumstances. + Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. + Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. + Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. + Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. + Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. + Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. + Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. **KNOWLEDGE, SKILLS AND ABILITIES:** + Highly developed business acumen and acuity + Dynamic individual with outgoing, energetic, and collaborative personality + Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue + Introductory knowledge and understanding of and experience with full risk management contracts + Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals + Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data + Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking + Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels + Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements + Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes + Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner + Keen ability to manage multiple projects and processes and work effectively with other team members + Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Ability and willingness to travel locally, regionally and nationwide up to 20% of the time + Spoken and written fluency in English + This position requires use and exercise of independent judgment **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $88,510 - $126,442 Salary **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
$88.5k-126.4k yearly 60d+ ago

Learn more about operations director jobs

How much does an operations director earn in Hampton, VA?

The average operations director in Hampton, VA earns between $63,000 and $181,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Hampton, VA

$107,000

$63,00010%

$107,000Median

$181,00090%

What are the biggest employers of Operations Directors in Hampton, VA?

The biggest employers of Operations Directors in Hampton, VA are:

Chenmed
Qdoba
Bill Gosling Outsourcing
Bill Gosling Outsourcing Corp

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Operations director jobs in Hampton, VA

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Parts Operations Manager

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Director of 3rd party Operations

Chief Operating Officer

Vice President Operations USA

Director of Operations

Director of Strategic Operations

Associates Ops Director - Tidewater

SURTASS Operations Manager

FA200-Office Manager/Director of Administrative Operations

Regional Operations Manager

Regional Operations Manager

Restaurant Operations Manager

Director of 3rd party Operations

Market Associate Center Operations Director

Regional Operations Manager

Market Associate Center Operations Director

Learn more about operations director jobs

How much does an operations director earn in Hampton, VA?

What are the biggest employers of Operations Directors in Hampton, VA?