Senior Operations Manager
Operations Director job 18 miles from Hempstead
We are seeking a highly experienced Operations Manager to oversee the daily operations of five public-facing units within our agency. This role requires a strong leader with a proven track record of managing high-performing teams, executing complex projects, and maintaining operational excellence across diverse functions. The Operations Manager will be responsible for supervising a team of 40+ staff, ensuring that each unit delivers consistent, high-quality service to the public and internal stakeholders.
Key Responsibilities:
Manage the day-to-day operations of five distinct public-facing units, ensuring smooth and efficient functioning across teams.
Provide direct supervision and support to 40+ staff, including performance management, coaching, and professional development.
Lead and coordinate multiple high-priority projects simultaneously from planning through execution, ensuring deadlines and goals are met.
Develop, document, implement, and monitor internal policies and procedures to drive operational consistency, compliance, and efficiency.
Oversee financial and procurement processes in collaboration with relevant departments; retail or legal experience is a plus.
Serve as the primary point of contact for internal and external stakeholders, maintaining positive and effective working relationships.
Ensure a high standard of customer service is maintained across all public-facing units.
Identify and resolve operational challenges through effective problem-solving and creative thinking.
Monitor performance metrics and implement process improvements to enhance productivity and quality of service delivery.
Foster a collaborative and inclusive workplace environment that encourages staff engagement and accountability.
Qualifications:
Bachelor's degree required.
Minimum 10 years of experience in operations or project management, preferably in a complex, customer-facing environment.
Demonstrated ability to manage large teams and support staff in achieving operational and strategic goals.
Experience in financial management, procurement, or backgrounds in retail or legal sectors a strong plus.
Proven ability to develop and enforce organizational policies and procedures.
Highly organized with meticulous attention to detail and a strong sense of follow-through.
Excellent communication skills, judgment, and interpersonal abilities.
Strong problem-solving and analytical skills with the ability to make sound decisions quickly under pressure.
Experience working with diverse teams and building partnerships with a broad range of stakeholders.
Work Environment:
This is an on-site position requiring regular presence and engagement with frontline teams.
Must be comfortable working in a fast-paced environment that requires multitasking and prioritization of multiple responsibilities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Director of Client Operations
Operations Director job 18 miles from Hempstead
Premise Health is Different on Purpose
Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.
Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit ***************************
This position oversees and directs the operations management of multiple employer worksites across all lines of health and fitness related services within a geographic area. Is a subject matter expert and provides expertise managing and mentoring Health Center Leadership staff.
This is a Full Time, onsite Director of Client Operations role located in New York, New York.
What You'll Do
•Serves as main client contact on strategic integration and expansion opportunities, maintaining strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends.
•Identifies processes to improve overall performance of health centers and defines innovative measurements of performance standards to integrate corporate strategies.
•Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.
•Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.
•Identifies and requests participation from corporate departments in strategic meetings as client needs dictate.
•Owns client/site meetings, committees, and task forces to support strategic initiatives and goals.
•Operational lead on implementations post-go-live.
•Coordinates and productively facilitates communication across virtual sites and effectively navigates through multilayer client relationships (vendors, consultants, etc).
•Demonstrates the ability to effectively manage complex multiple lines of service and clients.
•Provides effective leadership, coaching, and mentoring at the site level.
•Builds talent to proactively manage additional LOS.
•Participates in sales process.
•Escalation point for clients.
•Consults with Medical, Legal or Compliance departments regarding regulations, practices act, practice law, certification requirements etc.
•May be asked to complete ad hoc projects.
•Manages site level supervisors.
•Owns the client/site meetings, committees and task forces to support strategic initiative and goals; identifies and asks for participation of corporate departments in strategic meetings as client needs dictate.
•Coordinates and communicates across virtual sites and shares best demonstrated practices with peers.
•May be asked to complete ad hoc projects.
•Oversees the management of up to 15 health centers with multiple lines of service.
•Manages the relationship of up to 10 clients.
•Manages a portfolio of $2M - $10M in Gross Annual Revenue
•Manages (direct and indirect) up to 10 - 50 FTEs.
What You'll Bring
•Bachelor's degree in a related field preferred or equivalent experience.
•7+ years' experience in a business environment or related industry, managing others
•Experience working as a licensed healthcare professional preferred
•Experience managing virtual teams
•Healthcare experience managing in a medical, pharmacy, fitness or other similar environment preferred.
•Experience in an Operations function desired
•Prior budget and P&L responsibility desired
•Demonstrated experience with medical information management systems
•Demonstrated process or efficiency management.
•Strong Excel, PowerPoint, Word and Outlook skills required
•Strong written, verbal and presentation skills required
•Excellent demonstrated follow up skills & attention to detail
•Ability to work both independently and as a team member
•Strong relationship building skills
•Ability to interact at all levels of the organization (both internal and external)
•Demonstrated strong leadership skills
•Demonstrated adaptability and ability to manage change
•Knowledge of Workers' Compensation, Medicare and/or clinical standards of practice preferred.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here:****************************************
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $150,000.00 - $205,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. This position is eligible for a performance bonus that is based on client service expansion. In addition, this position is eligible for an Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance.
Should you have questions regarding this job posting, please ******************************.
Revenue Operations Manager (B2B SaaS Startup)
Operations Director job 18 miles from Hempstead
Revenue Operations Manager
Compensation: $120,000-$150,000 + equity + 401k match + full benefits + flexible PTO
Funding: Series A - growing efficiently, targeting a growth round in the next 12 months
🏢 About PINATA
PINATA is an enterprise SaaS platform built to codify, enforce, and optimize the way teams work. We power critical workflows across a wide range of industries - integrating end-to-end workstreams into one command center, across a complex web of collaborating companies. Our mission is to help large enterprises turn chaotic operations into structured, data-driven, and ROI-optimized outcomes.
🚀 The Role
We're hiring our first Revenue Operations Manager - a strategic, analytical, and highly organized operator who can help us scale how we sell, close, and retain enterprise customers. You'll work directly with our enterprise sellers (including our CEO), acting as a quarterback across all phases of our revenue lifecycle - from opportunity to onboarding, from contract redlines to renewals.
This is a hybrid role spanning sales operations, deal desk, contract lifecycle management, and customer enablement. You'll bring structure to our go-to-market engine and act as the connective tissue across Sales, Legal, Finance, and Customer Success.
You must be comfortable wearing many hats, speaking with external stakeholders (procurement, legal, IT), and driving internal accountability across deals. You'll play a key role in how we accelerate revenue and deliver a world-class customer experience.
🧩 What You'll Own
📈 Revenue Operations
Support the full enterprise pipeline - owning data hygiene and workflows across HubSpot to ensure clean, accurate data and stage progression.
Build reports, dashboards, and forecasts to track pipeline health, conversion, and churn/renewal risk.
Identify bottlenecks in the funnel and lead initiatives to improve efficiency and effectiveness.
🤝 Deal Desk & Sales Support
Own the pre-sales process from late-stage opportunity to close: scheduling, follow-ups, internal approvals, and compliance support.
Manage deal documentation: pricing approvals, redlines, version control, and signatures.
Be the go-to for contracting flow - liaising with clients' legal and procurement teams, and coordinating reviews with internal stakeholders.
📄 Contract Lifecycle Management
Track and manage all agreements across their lifecycle - including renewals, auto-renew notifications, and escalation clauses.
Own subscription documentation and customer-facing commercial terms to ensure continuity from close through post-sale delivery.
🧪 Post-Sale & Expansion Enablement
Partner with CX and Product teams to support onboarding handoffs, customer health tracking, renewal signals, and usage metrics.
Act as a cross-functional partner to ensure deal continuity and value delivery across Sales, CX, and Product.
Drive the commercial side of renewals and upsells: preparing pricing terms, coordinating account reviews, and tracking client obligations.
Own data flows and reporting to improve renewal velocity, expansion pipeline tracking, and NRR health.
Help prepare QBR materials, product usage summaries, and ROI recaps for large accounts.
⚙️ Tools & Process Optimization
Manage our rev ops tech stack - including HubSpot, Stripe Billing, PINATA account configurations and internal trackers.
Build internal playbooks, templates, and process documentation to support consistent deal flow and renewals.
Document internal contracting, pricing, and compliance workflows to support smoother client-facing execution.
Bring a mindset of continuous improvement: drive automation and standardization wherever possible.
✅ You Might Be a Great Fit If…
7+ in Sales Ops, RevOps, Deal Desk, Investment Banking, Management Consulting or Customer Enablement roles, ideally within or with exclusive focus on B2B SaaS or enterprise tech.
Comfortable in a player-coach mode: you're strategic but hands-on, and you thrive in ambiguity.
Experience with contracting workflows, customer compliance processes (legal, IT, procurement), and enterprise sales support.
You've worked cross-functionally across GTM, Legal, and Finance - and know how to communicate with both clients and execs.
Strong experience with CRM tools (HubSpot), subscription management / billing tools (Stripe), and data analytics / BI tools (SQL a big plus).
You're organized and operationally-minded, but also client-friendly - able to push a deal forward and deliver a polished customer experience.
You want to build - processes, playbooks, systems - and you're excited about helping define this function from the ground up.
🌟 Why PINATA?
At PINATA, you'll join a scrappy, mission-driven team reinventing how large enterprises run their most critical workflows. We work directly with global brands across retail, beverage, and field marketing - bringing visibility and compliance to the edge of their operations.
You'll work shoulder-to-shoulder with our CEO and founding team, directly influencing how we land and expand large accounts. You'll have a seat at the table and a voice in shaping the systems that power our growth.
This is a rare opportunity to step into a pivotal, cross-functional role that blends strategy, execution, and customer collaboration - all within a high-impact, high-autonomy environment.
Operations Manager
Operations Director job 18 miles from Hempstead
About Us:
At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world's largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need.
Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do.
We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won't just shape the future of healthcare-you'll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we're creating.
If you are not ready to dedicate yourself to your work and the vision of building the world's largest & highest quality telemedicine company 5 days a week in person, you should not apply.
Join us and help redefine the future of healthcare.
The Role:
We are currently seeking a full-time Operations Manager. Reminder: this is a full-time and in-person position located in New York, NY. If you are looking for a remote or hybrid position, this is not the right fit for you.
What You'll Do:
Oversee day-to-day operations, including managing a team of ~200 coordinators, ~200 providers, and ~20 coaches; ensuring alignment with company goals.
Design and implement scalable processes using tools like the Zealthy provider and coordinator portal, ZenDesk, and other external platforms.
Serve as the main point of contact for provider requests, ensuring their needs are met efficiently and effectively.
Monitor and analyze Objectives and Key Results (OKR's) to identify areas for improvement.
Develop and implement workflows and SOPs to enhance operational efficiency.
Continuously evaluate and improve the telehealth delivery model to meet regulatory requirements and industry best practices.
Collaborate with pharmacy partners, maintaining a high level of attention to detail and developing scalable systems for smooth operations.
Analyze key operational and clinical data to identify areas for improvement and inform decision-making.
Work closely with the operations team, CEO, and other leadership to implement and refine strategic initiatives.
Lead ad-hoc projects and initiatives, bringing an ownership mindset to every task.
What You'll Bring:
4+ years of relevant experience, including at least 1+ year managing people, ideally at a telehealth or healthcare startup.
Proven ability to manage and develop teams in a fast-paced environment.
Bachelor's degree required.
Exceptional communication and organizational skills with a strong attention to detail.
A proactive and positive attitude toward tackling varied tasks in a dynamic setting.
A willingness to work in person, full-time, with dedication to Zealthy's mission and goals.
Chief Operating Officer
Operations Director job 18 miles from Hempstead
About the Job:
ELOREA is seeking a Chief Operating Officer (COO) to lead global company operations, merchandising, business processes, and strategy to ensure continued growth and operational excellence. The COO will oversee the execution of the company's omni-channel strategy, support international expansion, and manage our end-to-end merchandising and retail operations.
The right candidate will bring deep operational experience with a track record of managing people, processes, and budgets while delivering on both short- and long-term objectives. They should be a proven leader who can inspire, mentor, and develop high-performing teams and confidently represent the ELOREA brand.
ELOREA is rooted in the Korean concept of Jeong-the deep emotional bond that connects us to each other. We're looking for someone who leads with empathy and a collaborative spirit, and who shares our mission to make a meaningful impact through our work.
Responsibilities:
Plan, organize, and direct the company's operational strategy, ensuring alignment with business objectives
Lead and optimize day-to-day business functions, including retail operations, merchandising, logistics, and customer experience
Build and implement scalable systems and metrics for inventory, quality, fulfillment, and customer satisfaction
Own and manage the company-wide P&L with the CEO, ensuring strong financial performance
Drive the continued development of our omni-channel and experiential retail strategy
Ensure timely, candid, and actionable reporting to internal stakeholders and the board
Lead a high-performing team of department heads, creating accountability and supporting growth
Improve communication and collaboration across departments and functions
Partner with the CEO to evolve the organizational structure in line with our growth stage
Spearhead strategic planning, goal setting, and performance tracking
Stay ahead of industry trends and economic shifts to inform operations and planning
Qualifications:
BA/BS degree required; MBA preferred
10+ years of experience in Management, Operations, Retail, Supply Chain, or related fields, preferably within consumer or hospitality industry
Proven leadership in a high-growth, omni-channel environment with prior P&L ownership
Required: Strong 4-wall retail experience - must have managed physical stores, staffing, and in-store performance
Strong preference for candidates with a background in beauty or hospitality
Experience in scaling eCommerce businesses and overseeing multi-site operations and distribution centers
Deep knowledge of planning, forecasting, inventory control, and supply chain management
Experience working with global contract manufacturers and navigating international markets
Strong leadership and cross-functional team management skills
Bilingual in Korean and English is preferred, but not required
Must be NYC-based and able to travel up to 20% of the year
What You Should Know:
ELOREA offers competitive compensation, including equity, and full health, dental, and vision insurance
We believe in balance-our team works a 4-day workweek to prioritize well-being and productivity
This is an in-person role based in our NYC headquarters to maximize collaboration during this high-growth phase
Assistant Director - Facilities Operations
Operations Director job 18 miles from Hempstead
Client: Higher Education Institution Role: Assistant Director - Facilities Operations Salary: $115,000 - $125,000/annually + Benefits Key Responsibilities: Team Leadership & Staff Oversight * Provide leadership and strategic direction to the Janitorial and Grounds departments.
* Supervise and support the three Building Managers, two Night Operations Managers, and the Grounds Supervisor in daily operations, scheduling, performance management, and training.
* Foster a cohesive, team-oriented culture across all facility services.
* Lead by example in professionalism, communication, and accountability.
Operations Management
* Oversee the implementation and execution of cleaning protocols, grounds maintenance schedules, seasonal landscaping programs, and special campus events.
* Ensure timely execution and quality control of ongoing facility projects across campus.
* Monitor service delivery metrics and initiate continuous improvement initiatives.
* Coordinate with the General Manager and university contacts to address and resolve operational concerns.
Administrative & Compliance
* Assist with budgeting, procurement, and inventory control for janitorial and grounds operations.
* Ensure all personnel are properly trained in OSHA regulations and company safety standards.
* Maintain accurate records of inspections, performance evaluations, and disciplinary actions.
* Participate in strategic planning for staff allocation, equipment needs, and long-term grounds development.
Client Relations
* Serve as a primary point of contact for daily interactions with university stakeholders.
* Provide daily reports and updates to the client regarding operations, staffing, and project progress.
* Respond promptly to service requests, feedback, and emergency situations.
* Build strong relationships with university administrators, faculty, and staff to ensure client satisfaction.
* Represent organization professionally in all campus meetings and communications.
Qualifications:
* Education: Associate's or bachelor's degree in Facilities Management, Business Administration, or a related field preferred.
* Experience: Minimum 7 years of supervisory or management experience in janitorial services, landscaping, facilities, or operations management.
* Knowledge: o Understanding of best practices in custodial services and grounds maintenance.
o Familiarity with unionized labor environments is highly preferred.
o Working knowledge of safety regulations, environmental compliance, and equipment operation.
Sr. Director of Fleet Operations
Operations Director job 31 miles from Hempstead
The Vice President of Fleet Operations is a senior leadership role responsible for the strategic direction, operational efficiency, and regulatory compliance of Safeway Trucking's fleet assets. This includes oversight of all chassis and tractors, fleet acquisition and lifecycle management, maintenance operations, vendor relations, and technical supervision-leveraging deep expertise in diesel mechanics.
The VP will lead a multidisciplinary team including fleet managers, mechanics, safety officers, and administrative personnel to ensure optimal performance, safety, and cost-effectiveness of the company's transportation assets.
Key Responsibilities
Fleet Strategy & Oversight
Develop and execute long-term strategies for fleet optimization, including acquisition, disposal, and replacement planning.
Oversee chassis and tractor asset management, ensuring alignment with company growth and customer demand.
Set and monitor KPIs related to fleet performance, availability, reliability, and total cost of ownership.
Maintenance & Technical Leadership
Supervise maintenance operations, ensuring high mechanical integrity and safety across all assets.
Serve as the subject matter expert on diesel mechanics, mentoring shop staff and guiding repair protocols.
Lead continuous improvement initiatives within fleet shops to reduce downtime, increase first-time fix rates, and improve technician efficiency.
Compliance & Safety
Ensure full compliance with federal, state, and local transportation and environmental regulations (e.g., DOT, EPA).
Champion safety initiatives related to fleet maintenance and operation; collaborate with Safety and Compliance departments.
Vendor & Budget Management
Manage relationships with OEMs, leasing companies, repair vendors, and parts suppliers.
Develop and administer the fleet operations budget, including capital expenditures, maintenance costs, and vendor contracts.
Technology & Innovation
Evaluate and implement fleet management systems, telematics, and predictive maintenance tools.
Explore innovations such as electric vehicle integration, emissions-reduction technologies, and automation where applicable.
Qualifications
Education & Experience
Bachelor's degree in Transportation Management, Mechanical Engineering, Business, or related field (Master's preferred).
10+ years of experience in fleet management, with at least 5 years in a senior leadership role.
Proven hands-on diesel mechanic experience-preferably with certifications (ASE, OEM training, etc.).
Experience managing chassis and tractor assets in intermodal, port, or OTR (over-the-road) environments is highly preferred.
Skills & Competencies
Strong leadership and team-building skills across multi-site or regional operations.
Expertise in DOT/FMCSA regulations and maintenance standards.
Analytical and budgetary acumen; experience managing large CAPEX and OPEX budgets.
Proficient in fleet management software, diagnostic tools, and telematics platforms.
Key Performance Indicators (KPIs)
Fleet uptime percentage
PM (Preventive Maintenance) compliance rates
Average maintenance cost per mile
Technician productivity and efficiency metrics
Safety/violation incident reduction
Fleet ROI and asset utilization
Senior Director, Creator Engagement
Operations Director job 18 miles from Hempstead
Bully Pulpit International is an outcomes agency made up of strategists, data scientists, and artists. We come from politics, brands, and government and we communicate without barriers and measure what matters. BPI specializes in public affairs, corporate reputation and social impact. A growing firm, we sit on both coasts and between and connecting Silicon Valley technology, Madison Avenue creative, Washington policy and real people.
The Impact You Will Make
This senior leadership role will drive creator strategies + partnerships that shift key audiences’ attitudes and behaviors through deep understanding of pop and digital culture, subcultures and fandoms. We are seeking a Senior Director to evolve offerings, scale capabilities, and run paid creator programs across a diverse client portfolio spanning public affairs, nonprofit and advocacy campaigns, and electoral politics.
While this leader will sit on the Paid Media team, they will work across the agency’s clients building working cross-functionally with Strategic Communications, Marketing, and Culture Change teams to deliver integrated, effective, and authentic creator partnerships spanning short-form video, integrations, events and more.
Salary range - 160,000 - $175,000
BPI follows a hybrid work schedule with the expectation to work from an office at least 3 days a week. This role can be based out of New York, Chicago, SF, DC or LA.
What Day to Day Looks Like
Strategic Leadership & Cultural Vision
Shape the agency’s overall creator engagement strategy, aligning it with client priorities and cultural trends
Develop and execute comprehensive go-to-market, culture-rooted partnership strategies that align with client objectives and break through with harder-to-reach audiences
Help clients and internal teams understand how the creator ecosystem works and why parasocial trust, authenticity, and relevance matter more than just reach
Identify emerging platforms, creators, trends, and cultural moments that can be activated for client campaigns
Educate clients and colleagues on the evolving creator landscape and the strategic relevance of parasocial trust, authenticity, and cultural legitimacy;
Program Design & Execution
Design and scale creator programs and partnerships that are measurable, mission-aligned, and emotionally resonant
Build integrated campaigns that combine creator engagement, strategic content co-creation, and narrative storytelling
Oversee day-to-day execution of creator programs, including identification, relationship development, negotiation, contracting, content strategy, and performance tracking
Steward relationships across a tiered ecosystem of creators (from micro-influencers to celebrities)
Be able to identify creators for both one-off campaigns and long-term partnerships that grow over time
Create frameworks for cultural impact measurement, including opinion shift, narrative traction, and behavior change, as well as exploring integration with BPI’s current tech stack
Understand the latest trends in digital platforms and social subcultures and know how to activate them through organic and paid strategies
Integrated Collaboration
Foster a collaborative culture that values creativity, experimentation, and continuous improvement
Advise Creative teams to develop story-first content that feels authentic to both creator voice and campaign goals
Leverage Insights to guide creator selection, message testing, and audience relevance
Support Client Services in pitching, reporting, and building client relationships rooted in cultural fluency and strategic value
Requirements
12+ years experience in communications or related discipline; at least 8 years experience of creator marketing and/or cultural strategy
Proven success designing and executing creator programs for advocacy, nonprofit, corporate, or public affairs clients
Understanding of how cultural narratives drive perception, legitimacy, and behavior
Strong cross-functional collaboration, communication, and leadership skills
Comfort engaging clients at senior levels and articulating the business and societal value of cultural influence
Be equally adept at pitching strategic recommendations to CMOs and campaign directors as they are at managing partnerships with creators + brands and measuring the impact of campaigns
Have deep knowledge and hands-on experience of the ecosystem from ideation to execution. This includes technology platforms for identification, management, and measurement along with an understanding of, the broader influence landscape
Success Metrics
Increased client investment in cultural and creator strategies
Successful integration of creator work + partnerships across agency disciplines and campaigns
Demonstrated cultural impact and resonance across campaigns (reach, sentiment, narrative traction)
Recognition as a leading voice in culture-forward public affairs and narrative strategy
Benefits
BPI offers a wide range of benefits to U.S.-based employees, including 100% company-paid medical, dental, and vision insurance, a 401(k) program with employer match up to 4%, generous time off for vacation, $50 monthly phone reimbursement, unlimited sick time, and 16 weeks of paid leave for new parents. BPI’s benefits prioritize employee wellness and progressive support to our diverse workforce.
We’re looking for all kinds of people.
BPI Group is an integrated public affairs agency that delivers outcomes for the top organizations and leaders around the world. With expertise in strategic communications, digital marketing, creative, research, and measurement, we offer a cohesive approach across corporate, policy, and public affairs strategy in today’s interconnected world. By combining incisive strategy and deep tactical expertise, we make change possible. Our transatlantic presence includes offices across eleven markets in the US and Europe.
We are an equal opportunity employer and make employment decisions based on individual commitment to excellence. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
BPI is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. We consider applications holistically and you may be just the right candidate for this role or another one of our openings!
Let’s keep in touch. Follow us on
LinkedIn
and
Twitter
at
bpigroup.com
Head of Operations
Operations Director job 18 miles from Hempstead
Head of Field Operations
Head of Field Operations
Hybrid
$250,000 to $300,000 + 30% bonus + LTI/Equity
A fast-growing Food Chain restaurant is expanding and looking to hire a New Head of Field Operations to report directly to the CEO and help drive the business to its next stage of growth across the US. The role will oversee a team of 3 senior region heads, along with multiple indirect reports, and a total team of approx. 700 field staff. The position plays a critical and high-impact role in shaping every aspect of the customer and team experience across all locations, from financial performance, team development, to the successful launch of new markets.
Key Responsibilities:
Lead, coach and mentor a team of approx. 3-4 senior direct reports
Collaborate with Field Leaders ensuring consistent execution of brand standards and financial success
Drive KPIs and maximum performance for employee engagement, guest satisfaction, and financial performance through hands-on leadership and strategic oversight
Partner with Real Estate and Development teams to evaluate and execute expansion opportunities in new and existing markets
Lead innovation around restaurant formats to support evolving business needs and consumer behaviors
Align with Finance to develop and manage budgets, monitor performance, and ensure the business meets its growth and profitability targets
Build and maintain strong, trusted relationships with key stakeholders, both internally and across the broader restaurant industry
The successful candidate will ideally have:
10+ years of hands-on leadership in restaurant operations
Bachelor's degree (ideally in an analytical subject)
Proven track record of executive progression in best-in-class organizations, with deep expertise in operations, systems design, team development, and food safety best practices
Experienced working with private equity-backed businesses, with confidence presenting to boards and senior stakeholders
Desired Skills and Experience
* 10+ years of hands-on leadership in restaurant operations
* Bachelor's degree (ideally in an analytical subject)
* Proven track record of executive progression in best-in-class organizations, with deep expertise in operations, systems design, team development, and food safety best practices
* Experienced working with private equity-backed businesses, with confidence presenting to boards and senior stakeholders
Head of Operations
Operations Director job 18 miles from Hempstead
Pronto Housing is a tech start-up focused on changing the affordable housing industry by creating a SaaS platform designed to fully automate processes key to property owners, while also helping more people to get into affordable housing faster. Our SaaS platform offers a true double bottom line - reduced costs for property owners and an improved outcome for residents.
We are a team of entrepreneurially minded and proactive self-starters who are excited to transform the affordable housing industry. We care deeply about our customers, fostering a culture of respect and accountability, continuously improving, and working in a manner that is urgent but detailed.
Role Overview:
Reporting directly to the Co-Founder & COO, the Head of Ops will be responsible for optimizing the customer journey and for driving adoption of Pronto's proprietary platform by developing customer-facing and internal processes and building, structuring and mentoring a team to support these initiatives. The successful candidate should bring a range of experiences and capabilities including strong business and analytical skills, excellence in customer management and driving business results, and an exceptional track record of building high-performing teams. You'll be both a strategic thinker and tactical executor, who has experience with robust and complex solutions, and can create and implement the processes that will scale with the company's rapid growth.
This position is expected to work out of our NYC Office in Midtown 4 days per week.
What You'll Do:
● Define, develop and implement a best-in-class post-sales journey for mission-critical B2B enterprise software specifically tailored to the needs of affordable housing property managers
● Design and implement standard processes, tools and playbooks to enable scalable growth, to effectively launch, onboard, and retain customers, incorporating best practices in customer program management, delivering business results that exceed client goals, including communication of ongoing platform enhancements that can drive meaningful customer engagement and success.
● Establish a common operating framework and partner cross functionally to bring the voice of the customer to other operational departments (Product, Operations, Engineering, Sales, Finance)
● Build, lead, and motivate a high-performing team responsible for partnering with our customers post-sales. Provide employee guidance, training, feedback, and development, managing the workload allocation, setting goals, removing roadblocks, reallocating resources as needed, and solving problems for your team
● Lead conversations and work closely with customers to ensure their success, fostering a trusted partnership
● Serve as a customer advocate and channel feedback to internal teams to drive product improvements and a better customer experience. Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate.
● Bring a data-driven mindset to your day-to-day activities, prioritizing the work that supports account health, customer satisfaction and churn goals.
● Lead and support a variety of strategic customer success projects, including setting up the renewals motion, mapping the customer lifecycle, and more
● Identify opportunities for continuous improvement including evolving process, reporting, and presentations to scale for lifecycle and industry playbook optimization & success plans
Who You Are:
● You have a proven track record of building quantifiable customer success and growth, with a strong understanding of B2B enterprise software
● You love process and details
● You can take manage a million moving pieces, and communicate concisely and persuasively
● You are a master collaborator with a proven ability to work effectively across departments
● A data-driven leader with a deep understanding of the needs of a niche, non-technical customer base (e.g., real estate professionals)
● Equal parts strategic and operational - willing to roll up your sleeves and dive into account strategy and campaign set-ups when necessary
● An agile leader who gets energized by the fast pace and challenges of a startup. You're comfortable jumping in wherever needed, tackling diverse problems, and wearing multiple hats. Resourcefulness, adaptability, and a thirst for learning are your superpowers
What You'll Need:
● 7+ years' experience in implementations with 3+ leading a customer-facing team at enterprise SaaS/data companies, including a demonstrable history in leading and inspiring high-performing teams
● Strong communication skills and executive presence to command a room and inspire confidence.
● A genuine customer obsession - their success is your success
● Strong learner with an aptitude for absorbing and synthesizing technically complex information and then explaining it in a clear and concise manner
● Ability to develop metrics-driven action plans and customer success operational documentation that lead teams to achieve goals
● Proficiency in presentation tools (PowerPoint/Google Slides/ Gamma)
● (Bonus) Prior real estate industry experience
Interested candidates should submit their resume to **********************
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Chief Operating Officer (on-site)
Operations Director job 8 miles from Hempstead
About the Company:
Northeastern Aviation, a well-established and growing Long Island-based aircraft management and charter company seeks an experienced operational leader to serve as Chief Operating Officer (COO).
About the Role:
The Chief Operating Officer (COO) leads the company's operational strategies, ensuring seamless service integration and driving organizational performance. Reporting to the President, the COO plays a vital role in achieving the company's growth objectives and maintaining a strong industry reputation. The role requires significant experience with FAA Part 135 regulations, which are essential for managing charter flight operations safely and in full regulatory compliance. Only candidates with Part 135 and charter aviation experience will be considered for this role. The COO will collaborate closely with the Advisory Board to implement strategies that promote sustainable growth and operational excellence.
Major Accountabilities
Direct all operational divisions (including charter operations, maintenance, detailing, and line services) to ensure high performance and efficiency.
Ensure compliance with FAA Part 135 regulations to maintain safe, reliable charter operations.
Collaborate with the Advisory Board to develop and implement strategic business plans.
Manage operational expenses and resource allocation to drive profitability.
Identify and implement process improvements and technology to enhance efficiency and service.
Build strong relationships with stakeholders to provide high-quality, responsive client service.
Mentor and develop department heads and managers to foster a growth-oriented environment.
Serve as a key decision-maker during emergencies to ensure effective crisis resolution.
Required Qualifications:
Aviation Operations Leadership: 10+ years in aviation operations, including 5+ years in senior leadership roles.
Experience with FAA Part 135 Regulations: Extensive knowledge of Part 135 operations, ensuring regulatory compliance and safety for charter services.
Fixed-Base Operator (FBO) Experience: Strong background in managing FBO operations, including fueling, hangaring, aircraft maintenance, and customer service.
Financial Management Expertise: Proficiency in budgeting, financial reporting, and driving cost efficiency.
Regulatory Knowledge: Comprehensive understanding of FAA and industry safety standards.
Leadership Skills: Proven experience in mentoring and developing teams, with excellent communication abilities.
Educational Background: Bachelor's degree in aviation management, Business Administration, or a related field (master's preferred).
Work Location:
This position is on-site at our Farmingdale, NY location. Remote or hybrid work arrangements are not available for this role. Only candidates who are able to work full-time in Farmingdale will be considered.
Pay Range and Compensation Package:
Base Salary: $150,000 to $200,000 per year.
Total Compensation: $200,000 to $250,000 annually, including bonuses and incentives.
The salary range and/or hourly rate listed is a good faith estimate of potential base compensation for this position at the time of posting. This range is subject to change. It is uncommon for individuals to be hired at or near the top of the range, as compensation decisions are based on various factors specific to each case. These factors may include, but are not limited to, location, area of expertise, department, years of relevant experience, education, certifications, budget considerations, and internal equity.
Equal Opportunity Statement:
NEA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
Director of Operations
Operations Director job 18 miles from Hempstead
Location: Chicago or NYC (In-Office) | Type: Full-Time
The Company:
Aigentless is a high-growth proptech software startup that is redefining the self-guided tour experience for residential leasing. Using the Aigentless app, prospective renters are able to find and tour apartments on their own time. Through our highly curated tour experiences, prospects get all the information they need to make a decision, without any need for a live agent. Our generative AI leasing assistant, Leasa, is purpose-built to answer any questions prospects have during their tour. Aigentless is fully integrated with the leading property management systems and CRMs including Yardi, RealPage, Entrata, Funnel, EliseAI, and more. Since launching in January, Aigentless has grown rapidly and is now deployed on 5,000+ multifamily units across 7 states. Our clients include some of the largest real estate investment managers, operators, and management companies in the country. Our team works in-person out of our Chicago and NYC offices. We maintain a fast-paced, high-intensity culture that thrives on collaboration, creativity and driving measurable success for our clients.
The Role:
We are seeking an experienced and high-agency Director of Operations to lead and streamline internal operations, external software rollouts, and client success. This role is a unique blend of client focused and internal initiatives, with a dual responsibility for spearheading internal efficiency while leading successful deployment and execution of the Aigentless software with enterprise clients. The ideal candidate will be a strategic thinker with a proven track record as an operational leader and process builder. They must also be flexible and nimble, one who is excited about the opportunity to work in a high-intensity and fast paced startup culture. As we prepare for rapid expansion, we're looking for a high-impact, strategic operator to help us scale client success and internal operations.
Key Responsibilities:
External Initiatives (Client-Focused):
Build Cross-Functional Onboarding Processes that minimize client lift and enable fast, tailored deployment of Aigentless on new properties at scale
Design Standardized Pilot Program that allows clients to evaluate Aigentless, tailor it to their systems, and tee up portfolio expansion
Launch Robust Customer Success Function to efficiently identify and solve clients' problems, ensure effective use of software post onboarding, and foster long term retention and growth
Create Support Request & Escalation Flows that make it easy for customers to flag bugs, request features, and communicate with engineering
Internal Initiatives (Company-Focused):
Interface with internal engineering team to drive product, integration, and bug prioritization
Create a standard set of KPIs to track and optimize client health and identify potential expansion opportunities
Drive GTM operating cadence (e.g. forecasting, pipeline and customer health review, regular business reviews) and perform strategic analysis to identify trends and opportunities for process and strategy optimization.
Work directly with the CEO, COO and CTO to shape strategy, align cross-functional priorities, and drive execution across sales and product.
Qualifications:
Bachelor's degree in Business, Communications, Entrepreneurship, or a related field.
Extensive working experience with a focus on strategy, operations, client success, and/or account management.
High agency individual, eager to build processes, establish structure, and have eyes and hands in all aspects of the business.
Exceptional process builder, strong strategic thinker with an elite work ethic and bias for action.
Go getter with a winning mentality, comfortable operating in a high-growth, fast moving environment without a strict playbook.
Highly organized and ability to track multiple complex parallel initiatives and deadlines.
Strong organizational awareness; ability to secure buy-in, build trust, align stakeholders, and drive execution in complex orgs.
Excellent interpersonal communication skills with an ability to build strong relationships across stakeholders.
Data-savvy, with experience using analytics to inform decisions and improve performance.
Bonus:
Ex founders and/or experience in operations at early stage startup
Proven success in proptech and/or operations leadership at a real estate company
Why Aigentless?
Aigentless offers a fast-paced and dynamic working environment that a high agency individual would excel in. We are a team of problem solvers that are intensely focused on outcomes and customer success. Since launching the product in Chicago in September, Aigentless has quickly expanded to seven states and is now live on more than 5,000 units. We are currently in pilot with some of the largest multifamily owners, operators, and managers in the country and will begin expanding within their portfolios shortly. This hire will enter Aigentless at a critical inflection point in the company as we begin to capitalize on our current traction and customer love and scale exponentially. This hire will have the opportunity to define many critical functions of the Aigentless business as we expand our internal onboarding and customer success teams. The right individual will grow quickly within this role and be a defining leader within the company.
Benefits
Competitive salary and equity compensation
Healthcare coverage
401(k) plan and company matching
Financial support for professional development: conferences, networking events, courses, etc.
Generous Paid Time Off (PTO) and Paid Parental Leave
Estimated Compensation
Base Salary: $125,000 - $175,000
Equity: This role is also eligible for Aigentless' equity incentive plan. We're happy to walk through this piece during the interview process.
The range listed is intended as a general guideline. Actual compensation is tailored to the person, not just the position. Final employment offers are based on the applicant's experience, education, skills, location, and broader market data.
Employment Contingencies
Applicants must be legally authorized to work in the United States. At this time, Aigentless is not able to sponsor visas or provide immigration support for this position.
Offers of employment are contingent upon successful completion of a background check and reference verification.
Pursuant to Illinois law, applicants are not required to disclose sealed or expunged records of arrest or conviction.
In accordance with New York law, we consider qualified applicants with criminal histories consistent with applicable regulations.
Aigentless is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristics.
Systems Operations Project Manager
Operations Director job 18 miles from Hempstead
Systems Operations Project Manager
GO Systems is responsible for the tooling and system needs impacting numerous operational partners within Client's Global Operations Team.
Client is seeking a seasoned Systems Project Manager with experience working directly with engineers building and launching software products 0 to 1, managing front-end and back-end software and database requirements, and collaborating with diverse stakeholders or cross-functional partners.
A strong candidate will have experience with designing and implementing scaled review workflows (e.g. content review), and networked tooling systems.
Responsibilities:
Coordinate projects, making detailed plans to accomplish goals and directing the launch, testing, implementation, or iteration of technical activities in support of tooling, systems, and operations.
Present and explain proposals, reports and findings to clients.
Authoring and maintaining technical documentation for system tools, including troubleshooting procedures.
Work with Systems Program Managers (SPM) across multiple programs to support the needs of the business.
Identify opportunities in existing processes to streamline, optimize, and standardize processes
Assist with the development of standards, and apply these to track, monitor, report, resolve, or escalate issues.
Effectively managing, developing, and training the larger team on new processes.
Ensuring that all processes used by the global team are thoroughly documented and regularly improved.
Conducting, analyzing, and sharing results from service and operation performance reviews.
Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
Systematically interprets user problems and identifies solutions and possible side effects.
Consult or negotiate with clients to prepare project specifications.
Minimum Qualifications:
8 plus years of experience in operations for a tech company, consulting, operations or similar roles
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
Strong ability to work independently and manage one's time.
Strong leadership and mentoring skills necessary to provide support and constructive feedback
Strong knowledge of production processes, quality control, costs and other techniques for maximizing efficiency and effectiveness in launch and production
Strong knowledge of business and management principles involved in strategic planning, resource allocation, and the software development lifecycle
Strong ability to take both a narrow focused view and a high level systems view to understand and articulate implications of small changes to overall systems, and vice versa
Strong ability to interpret and translate operational requirements into technical needs
Strong knowledge of computer software, such as SQL, Google Suite (Google Docs, Sheets, Slides, etc), Visio, Lucid Charts, etc.
Some knowledge of programming languages, such as Python, C++, or JavaScript, strongly preferred
Education/Experience:
Bachelor's degree in business administration or a related field.
PMI or PMP certification preferred.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records.
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Pay Range: $80/hr ++
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Business Operations Manager / Associate
Operations Director job 18 miles from Hempstead
CoverRight is an insurance technology (‘insurtech') startup on a mission to make Medicare more accessible to the 60 million Medicare beneficiaries across the country. We help the 10,000 people retiring every day make one the most complex but important decisions as they age into retirement - finding the right health insurance.
We're backed by reputable venture capital investors and have assembled a passionate and driven team to tackle an industry long overlooked by technology. Our mission is to become the most trusted partner in navigating the early-stages of retirement.
Our team is tight-knit, scrappy, and adaptable. We move fast, take risks, and get things done. And, most importantly, we care deeply about each other and our customers.
We have aggressive goals as we accelerate growth and are looking to bring on new team members who are able to move mountains to ‘get things done'.
About the Business Operations Associate/Mgr. role
We are seeking a highly motivated BizOps Manager / Associate to join our team. The successful candidate will have a background in startup operations, strategy, corporate development, investment banking, consulting, or M&A transaction services, and will play a critical role in supporting our business operations.
You will work closely with the Founder & CEO and Head of Strategy/Operations on high priority tasks related to day-to-day management of the business.
Responsibilities:
Conduct market research and analysis to support business decision-making
Develop financial models and perform financial analysis
Assist in the preparation of presentations and marketing materials to partners
Collaborate with senior management to create and implement business strategies
Facilitate the management of sales operations including sales team KPIs
Manage project timelines and coordinate with team members to ensure timely completion of deliverables
Communicate with clients and stakeholders to provide project updates and address any issues or concerns
Perform other duties as assigned by senior management
Requirements:
Bachelor's degree in business, finance, management or a related field
At least 2-3 years of experience in startup operations, investment banking, consulting, M&A, transaction services, strategy and/or corporate development
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office, particularly Excel and PowerPoint
Detail-oriented with strong organizational skills
Director of Operations-On Site, Ft. Lee, NJ
Operations Director job 22 miles from Hempstead
Title: Director of Operations
Reports to: Head of Operations
Competitive Salary and Comprehensive Benefits Package
***Thank you for applying to this role! All candidates must be able submit materials/portfolios/ links, etc. that showcase your work during the application process. ***
**We will not be accepting applications/candidate profiles or referrals submitted on behalf of Staffing and Temp Agencies for temp, contract, or direct hires for this role. TPA does not accept in person applications/resumes/etc. Please apply using our online system. Thank you! **
As the Director of Operations at The Players Alliance, you will play a pivotal role in overseeing and streamlining the operational functions that are essential to our mission. This dynamic leadership position involves managing the day-to-day logistics of our charitable programs, including equipment distribution, inventory management, and vendor relationships. You will be responsible for driving operational efficiency, managing budgets, and ensuring that our warehouse, storage facilities, events and staff are well-supported. We are looking for a strategic thinker with a hands-on approach, ready to lead and support our growing team while helping to shape and optimize our operations as we continue to expand. The successful candidate will have demonstrated success in customer relations, relationship management, operations, procurement, inventory control and inventory management. This leader will operate with a sense of urgency, competency, accountability, integrity, honesty, and respect at all times. The leader in this space is a highly professional leader, with a roll up sleeves attitude, great demeanor and disposition, taking pride in their work product with a stellar work ethic. This is a People Manager position with direct reports.
Key Responsibilities:
Logistics & Operations Management:
Oversee the distribution, shipping, and inventory management of supplies and equipment for charitable programs across the United States
Ensure operational efficiency in supporting regional and national events and community engagement initiatives
Oversee vehicle maintenance and repair services ensuring the organization's vehicles are properly maintained and compliant with safety standards
People Management:
Function as a culture-builder by building relationships with staff and staying engaged and aware of potential challenges that may impact workplace culture; keep senior leadership informed and make recommendations for improvements; generate creative ideas and activities to build community between teams and offices.
Contribute to developing operational strategies, policies and procedures, and ensure policies are disseminated to all applicable staff; regularly share important information and updates to staff.
Vendor & Financial Management
Negotiate and manage vendor relationships for operational services including shipping, storage facilities
Manage and streamline operational budgets, ensuring financial tracking and expense optimization.
Staffing & Event Logistics
Manage the logistical needs for events, ensuring smooth execution from planning through delivery.
Coordinate on-the-ground staffing for events and program support.
Physical Labor & Hands-On Support
Assist with manual tasks such as lifting and moving inventory, loading/unloading shipments, and ensuring proper storage of materials.
Required Qualifications
Bachelor's degree or equivalent experience in operations, logistics, or related field.
Minimum of 5-7 years of experience in managing operations, logistics, or supply chain operations
Ability to be on-site at the Fort Lee, NJ office and occasional travel to other local sites as needed
Proven ability to manage vendor relationships and negotiate contracts.
Strong organizational and project management skills with the ability to handle multiple tasks under tight deadlines.
Advanced Proficiency in Google Suite and Microsoft Office Products (Excel)
Strong verbal and written communication skills.
Ability to lift up to 30 lbs as needed
Excellent presentation skills and the ability to communicate information efficiently and effectively.
A successful track record in setting priorities, problem-solving, and sound decision-making.
U.S. work authorization is required.
Preferred Qualifications:
Demonstrated Measured Success in Operational Efficiency and continuous process improvement
Proven track record in leading operational teams across diverse functions (e.g., manufacturing, logistics, customer service).
Expertise in Lean methodologies, Six Sigma, Kaizen or other process improvement frameworks.
Proficiency in relevant software applications for operations management and data analysis.
Experience in project management and delivering results within tight timelines
Knowledge of SOP Creation and Execution
Experience working in nonprofit organizations and start-up environments.
Knowledge of sporting goods distribution, event production, and charitable functions.
100% Employer Paid Medical, Dental, and Vision Premiums
Paid Time Off
Paid Sick Time
Paid Holidays
Paid Vacation Days
Employee Assistance Program
Professional Training and Development
Flex and Comp Days
Senior Director Biostatistics - AI/ML
Operations Director job 18 miles from Hempstead
We have a current opportunity for a Senior Director Biostatistics - AI/ML on a permanent basis. The position will be based in New York. For further information about this position please apply.
Job Title: Senior Director, Biostatistics
Salary: $260-340,000 base salary + additional benefits
Location: New York | Boston, MA | RTP, North Carolina | San Francisco, CA |
Department: Clinical Development / Biometrics
Reports To: Vice President, Biometrics
Job Type: Full-Time
Position Summary:
We are seeking a strategic and innovative Senior Director of Biostatistics to lead our biostatistics function and provide expert statistical guidance across all phases of clinical development. This role will be instrumental in shaping statistical strategy, ensuring regulatory compliance, and driving data-driven decision-making to support our clinical programs.
Key Responsibilities:
Strategic Leadership:
Lead statistical strategy and execution across clinical trials, ensuring alignment with corporate goals and regulatory expectations.
Collaborate cross-functionally to support clinical development plans, regulatory submissions, and scientific publications.
Represent Biostatistics in regulatory agency interactions and advisory meetings.
Study Design & Execution:
Provide expert statistical input into clinical study design, endpoint selection, and analysis planning.
Explore and implement innovative trial designs (e.g., adaptive, Bayesian, platform trials) to optimize development strategies.
Ensure study designs are scientifically rigorous, operationally feasible, and aligned with regulatory expectations.
Leverage AI-driven clinical trial automation tools to enhance study execution, optimize resource allocation, and improve trial efficiency.
Statistical Strategy & Innovation:
Drive statistical strategy across clinical development programs, incorporating optimal trial designs, simulation-based approaches, and AI/ML applications to enhance efficiency and decision-making.
Guide clinical and regulatory strategies to optimize trial design and maximize the probability of success.
Champion the use of advanced analytics and predictive modeling to support go/no-go decisions and portfolio prioritization.
Operational Oversight:
Oversee the development of statistical analysis plans (SAPs), protocols, and clinical study reports (CSRs).
Ensure timely and high-quality statistical deliverables.
Manage internal teams and external vendors (e.g., CROs, consultants).
Team Leadership:
Build and mentor a high-performing team of statisticians.
Foster a culture of innovation, collaboration, and continuous learning.
Qualifications:
Ph.D. or M.S. in Biostatistics, Statistics, or a related field.
10+ years of experience in clinical biostatistics
Demonstrated expertise in:
Designing and executing clinical trials across all phases.
Selecting appropriate endpoints and statistical methodologies.
Regulatory submissions and health authority interactions.
Simulation-based trial design and decision modeling.
AI/ML applications in clinical development and trial optimization.
Strong understanding of ICH guidelines, GCP, and regulatory requirements (FDA, EMA, etc.).
Proficiency in SAS, R (S-Plus), and statistical software for sample size calculations (e.g., East, PASS, NQuery). Expert R programming skills are a plus.
Passion for innovation, AI-driven methodologies, and data-driven decision-making in clinical development.
Proficiency in statistical software (e.g., SAS, R); experience with AI/ML platforms and tools is a plus.
Excellent communication, leadership, and cross-functional collaboration skills.
Director, Human Resources & Operations
Operations Director job 18 miles from Hempstead
A recognized media & entertainment company is seeking a Director of Human Resources & Operations that will partner with their HR peers to create the vision, and support the execution and governance, of Workday and other people systems for the HR function, while also overseeing a broad portfolio of HR operations, including data integrity, analytics, and visualization across our HR portfolio.
Responsibilities
Collaborate closely with HR SMEs to support the strategic planning, optimization, and implementation of Workday across all HCM modules (e.g., Core HCM, Talent, Compensation, Learning, Recruiting).
Partner with our IT team to ensure connectivity and interoperability between Workday and other enterprise platforms.
Stay abreast of HR tech innovation and emerging best practices to continuously enhance the employee and HR team experience.
Develop a roadmap for system enhancements, upgrades, and new module roll-outs.
Oversee the creation and maintenance of comprehensive HR data reporting and dashboard library for HR SMEs, HRBPs, senior leaders, and key business functions.
Drive the organization's use of data to inform talent strategies, including diversity, attrition, engagement, and workforce planning metrics.
Lead governance over people data integrity and reporting standards.
Partner with Talent Acquisition SME to support recruiting operations infrastructure including job description libraries, interview toolkits, and process documentation.
Supervise audit readiness and compliance across systems and process workflows, ensuring adherence to labor laws, company policies, and data privacy regulations.
Partner with compensation to support the maintenance and updating of job architecture across systems.
Foster a culture of innovation, cross-functional collaboration, and continuous improvement within the HR team.
Provide professional development, coaching, and mentoring across direct and indirect reports.
Partner with HRBPs, Talent Acquisition, Talent Development & Management, Total Rewards, Legal, and IT to ensure successful execution of HR initiatives and strategic projects.
Manage complex HR transformation projects, including time-lines, budgets, vendor relationships, and stakeholder communications.
Qualifications
10+ years of experience in HR systems and/or HR operations roles.
5+ years in a senior HR leadership capacity with people management responsibilities.
Demonstrated success implementing and managing Workday across multiple modules.
Bachelor's degree in Information Systems, Business Administration, Human Resources, or related field (required).
Desired Skills
Master's degree (MBA or equivalent) preferred.
Workday certification strongly preferred.
Experience in large, matrixed, or global organizations preferred.
Financial Operations Job Training Opportunity
Operations Director job 29 miles from Hempstead
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Application Development
- Business Operations
- Banking
- IT Support
- Investment Operations
- Data Analytics
- Project Management
- Network Security & Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Passaic, NJ-07055
Director of Legal Credit and Diligence Operations
Operations Director job 2 miles from Hempstead
Overview:
Fort Morgan Capital is a specialty finance subsidiary of SIMPLECITI Companies focused on originating and servicing structured credit facilities to personal injury and mass tort law firms. Backed by a $50 million joint venture with Arena Investors LP, Fort Morgan underwrites legal receivables backed by future case proceeds to meet growing demand for non-dilutive law firm financing.
About SIMPLECITI Companies:
SIMPLECITI Companies is a vertically integrated finance and operations platform focused on building scalable businesses across specialty lending, advisory, and asset management. Our operating companies specialize in capital markets, legal finance, operations, and private credit. We combine disciplined underwriting with tech-enabled infrastructure to deploy capital efficiently and drive long-term value.
Our verticals include:
- Fort Morgan Capital (Litigation Finance & Legal Credit)
- SimpleCREDIT (Private Lending & Legal Finance)
- SimpleADVISORY (Investment Advisory)
- SimpleMANAGE (Back Office & Ops Support)
- SimpleCORE (Operations & Capital Structuring)
Job Description:
Fort Morgan Capital is hiring a Director of Legal Credit and Diligence Operations to lead the evaluation, underwriting, and approval process for credit facilities issued to law firms. This is a high-responsibility role for a credit leader with experience in legal asset analysis, diligence management, and structuring complex legal receivable-backed loans.
You’ll be responsible for owning the entire underwriting lifecycle, coordinating external advisors, and producing decision-ready investment materials for committee approval. The ideal candidate combines legal fluency with credit structuring experience and operational execution.
Underwriting, Diligence & Credit Oversight
Own end-to-end credit execution: intake, modeling, diligence, credit memo, IC presentation, and closing
Develop and maintain underwriting rubrics for evaluating legal receivables from PI and mass tort law firms
Analyze case dockets, pipeline strength, settlement timelines, and projected legal fee recoveries
Coordinate with third-party legal advisors, valuation firms, and underwriters on case quality and portfolio risk
Draft and present Investment Memos (IMs) for approval by the Fort Morgan Investment Committee
Ensure all legal structuring (e.g., lien protections, superpriority status, PPFFPA compliance) is complete pre-funding
Oversee funding documentation and coordinate transition to post-close servicing and reporting
Respond to IC redlines, negotiate final loan docs, and ensure funding terms align with underwriting
Requirements
5+ years in legal finance, structured credit, investment banking, or plaintiff-side underwriting
JD or equivalent background with litigation finance, legal receivables, or private credit transactions
Proven experience evaluating case portfolios and drafting institutional-grade investment memos
Deep understanding of litigation timelines, fee structures, and settlement patterns across PI and mass tort
Proficient in legal documentation, UCC filings, PPFFPA, lien protections, and asset-backed credit
Able to manage multiple stakeholders including internal teams, IC members, and external counsel
Preferred:
- Experience in law firm lending or pre-settlement funding
- Understanding of how case quality and practice structure impact credit risk
- Bonus: Experience integrating AI or automation tools into legal diligence or underwriting workflows
HVAC Service/ Operations Manager
Operations Director job 18 miles from Hempstead
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
We are looking for a skilled and experienced HVAC Technician to join our team! In this role, you will install, service, or repair heating and air conditioning systems in residences or commercial establishments.
You have past experience in an HVAC service technician role and hold an EPA certification. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency. A positive attitude is a must!
Responsibilities:
knowledge of below
Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants
Establish customer rapport to ensure the highest levels of satisfaction
Test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution
Test electrical circuits or components for continuity, using electrical test equipment
Repair or replace defective equipment, components, or wiring
And able to trouble shoot and explain on the phone to tech.
Qualifications:
Past experience as an HVAC service technician or comparable education
Management Position
Tech support Position
Valid Drivers License
EPA Certification
Experience with operation and maintenance of chillers, heat pumps, air handlers, and geothermal systems
Ability to climb ladders, crawl, and lift 40 pounds