Operations director jobs in Idaho

Chartwells Higher Ed is on the hunt for a dynamic Director of Campus Dining Operations to lead the charge at the University of Idaho in beautiful Moscow, ID! 💼 Salary: $105K-$115K+ (*Based on skill, experince & work history) 📍 Location: Moscow, Idaho (Yes, that Moscow - nestled in the rolling hills of the Palouse, it's a hidden gem of the Northwest!) Why Moscow? Because it's not just a place-it's a vibe. Think small-town charm meets big university energy. And with Chartwells, you won't just be serving meals-you'll be shaping experiences, building community, and feeding hungry minds. ✨ What You'll Do: Lead high-volume, multi-service food operations Build strong client and team relationships Drive innovation and excellence in campus dining Manage budgets, quality standards, and strategic initiatives 👀 Who You Are: A seasoned foodservice pro (5+ years) A strategic thinker with Higher Ed experience A leader who's hungry, humble, and smart Passionate about creating memorable dining moments 💡 Perks? Oh yes. From medical and dental to pet insurance and paid parental leave-Chartwells has you covered. Ready to make a move that matters? Let's talk about why Moscow, ID might just be your next great adventure.

We are seeking an experienced and results-driven Transportation Manager to lead and manage all transportation operations, including the movement of over 8,000 truckloads and 2,000 rail cars annually. This role is responsible for ensuring the efficient, timely, and cost-effective movement of goods, while maintaining compliance with all relevant regulations and company policies. The ideal candidate will have a strong background in third-party transportation, as all freight is handled via hired carriers (no captive fleet). Key Responsibilities: Oversee daily transportation operations, including route planning, load scheduling, and carrier dispatch. Manage third-party carriers to ensure on-time delivery, service quality, and cost performance. Develop and execute strategies to run transportation at an annual profit, identifying and capitalizing on efficiency gains and cost-saving opportunities. Ensure compliance with federal, state, and local transportation regulations (FMCSA, DOT, etc.). Negotiate contracts and rates with trucking companies and rail carriers. Manage and track transportation budgets, forecasts, and financial performance. Collaborate with internal teams (sales, customer service, warehousing, etc.) to support business needs and customer expectations. Monitor carrier performance and implement corrective actions as needed. Analyze transportation data and metrics to drive continuous improvement. Lead, develop, and support transportation staff in daily operations. Qualifications: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred). 5+ years of experience in transportation management, preferably in high-volume environments. Strong knowledge of truckload and rail operations, routing systems, and freight markets. Proven track record of managing a profitable transportation operation with external carriers. Excellent negotiation and vendor management skills. Solid understanding of transportation compliance and regulatory standards. Strong analytical, organizational, and problem-solving skills. Proficient with TMS (Transportation Management Systems) and Microsoft Office Suite. Food industry transportation experience required Preferred Skills: Experience managing outsourced freight networks with no captive fleet. Ability to thrive in a fast-paced, results-oriented environment. Strong leadership and communication skills, with the ability to influence at all levels.

Director, Facilities/Plant Operations Lead the future of healthcare facilities in one of the fastest-growing regions in the Northwest. Kootenai Health is seeking an experienced and forward-thinking Director of Facilities/Plant Operations to oversee the operations, budget, and strategic planning of our Engineering and Plant Operations departments. This is a unique opportunity to join a thriving health system as we expand into new communities and build for the future. As Kootenai Health and MultiCare Health System move forward with the development of Prairie Medical Campus, a new 30-acre medical center in Post Falls, Idaho, this role will be instrumental in supporting the design, function, and ongoing excellence of facilities that define the next generation of patient care. The Director will lead a talented team responsible for ensuring that Kootenai Health's facilities are safe, efficient, compliant, and reflective of our commitment to high-quality, patient-centered care. This includes overseeing building systems, grounds, maintenance, regulatory compliance (CMS, DNV, Joint Commission, OSHA), and performance improvement across multiple operational areas. We are looking for a strategic, hands-on leader with proven expertise in hospital engineering, facilities management, and healthcare construction who thrives in a dynamic and growing organization. Healthcare / Hospital Facilities Operations is a MUST! Responsibilities * Plans, organizes, directs, coordinates, and manages activities and operations of the departments * Reviews and evaluates existing programs, services, policies and procedures for departmental operations * Maintains financial accountability for departments as assigned * Monitors key performance improvement activities (e.g., goals, key indicators, data collection, and effectiveness of process change) * May supervise additional departments to support the organizational needs * Oversees the functioning of building systems and maintenance * Oversight of Grounds maintenance and landscaping * Integrates infection prevention and control guidelines and standards within Facilities/Plant Operations * Provides guidance, training, coaching and mentoring to staff * Responsible for developing and implementing policies and procedures for assigned departments * Responsible for department quality assurance activities * Ensures compliance with all regulatory agencies (CMS, DNV, Joint Commission, OSHA) * Oversight of the Environment of Care Minimum Qualifications * Bachelor's degree required * Minimum 7 years' leadership experience in hospital engineering maintenance or facilities management within a healthcare setting required; experience within a healthcare system required * Demonstrated quality leadership in meeting performance plans * Working knowledge of Joint Commission, DNV, NFPA and other related regulations About Kootenai Health Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: * Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. * Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it * Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. * Competitive salaries with night, weekend, and PRN shift differentials * An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching * Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more * Employee referral program that pays you for helping great people join the team * And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. #KHHP25

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. This role is focused on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl's Banking and Financial Services clientele enhance their internal employee experience, workforce agility, collaboration, and overall digital experience. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. **Contribute to Profitable Growth:** + Drive significant financial outcomes through signings and revenue targets + Ensure sustained growth and profitability, managing margin expectations and backlog growth + Support the identification, pursuit and conversion of a pipeline of business development opportunities + Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk + Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery. + Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth. **Client Engagement:** + Consult, advise, and deliver technology-centric DWS consulting engagements with new and existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across the enterprise. + Build and maintain deep relationships with client CXOs, becoming the 'go-to' trusted advisor to senior executives and opening doors with existing relationships to accelerate sales cycles. + Lead C-level client interactions and consulting initiatives, deliverables, and outputs of deal engagements, demonstrating credibility and expertise. + Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations. + Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner. + Bring consulting experience-preferably in the Banking and Financial Services space-to tailor engagements that resonate with industry-specific needs and priorities. + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed **Strategic Contribution:** + Drive Kyndryl's delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings. + Utilize industry and technology expertise to shape and drive the company's strategic initiatives. + Align with Kyndryl's strategic vision and contribute to its execution. + Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. + Proactively develop thought leadership and intellectual capital Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. **Who You Are** Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. **Required Skills and Experience** + Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply + Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred. + Extensive experience in client engagement and relationship management at the CXO level + Demonstrable ability to build and commercialize relationships with senior executives + Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment + Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus + Effective financial acumen with experience in driving revenue growth and managing margins + Experience of managing or supporting high-value business development activities with senior stakeholders + Sound personal brand and eminence in the Banking and Financial services industry preferred + Demonstrated ability to innovate and drive change **The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:** **California: $175,080 to $343,920** **Colorado: $159,240 to $286,560** **New York City: $191,040 to $343,920** **Washington: $175,080 to $315,240** **Washington DC: $175,080 to $315,240** **This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.** **Being You** Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly experienced and strategic Director of Operations to oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a results-driven leader with extensive experience in BPO operations management, strong problem-solving abilities, and a commitment to customer satisfaction. This role requires a proactive approach to strategic planning, team leadership, and performance optimization. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Build and maintain strong relationships with clients to understand their needs and ensure expectations are met. Develop and implement strategies to enhance client satisfaction and operational efficiency. Establish and monitor key performance indicators (KPIs) to track and improve service delivery. Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. Ensure all operations comply with organizational policies and industry regulations. Identify and implement process enhancements to improve efficiency and service quality. Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. Ensure staff receive ongoing training and development to maintain performance excellence. Foster a positive work environment and promote high levels of employee engagement and morale. Work closely with clients to understand their needs and ensure their expectations are met. Maintain effective communication with stakeholders to keep them informed of operational performance and initiatives. Manage escalated issues and provide effective solutions to ensure customer satisfaction. Develop and implement crisis management plans to handle emergencies and minimize disruptions. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field. At least 5 years of experience in operations management, preferably within a BPO environment. Proven experience in leading and managing teams in a dynamic, high-performance setting. Strong understanding of BPO industry standards and best practices. Expertise in operational management principles and efficiency optimization. Deep understanding of customer service principles and best practices. Excellent verbal and written communication skills. Strong problem-solving and decision-making skills. Ability to work effectively as part of a team and manage interpersonal relationships. Demonstrated leadership skills, including the ability to motivate and mentor staff. Ability to adapt to changing environments and manage change effectively. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Athletic Club Boise will join USL League One for the 2026 season. With more than 7,000 season ticket deposits, the Club has set the all-time record for all USL clubs in all leagues. The Club's ownership group includes 4-time United States Men's National Team keeper Kasey Keller, US Women's National Team star Sofia Huerta and is anchored by CEO and co-founder Brad Stith, alongside longtime sports executive Steve Patterson, local developer David Wali, and former Vice Chair of U.S. Soccer Dr. Bill Taylor, in addition to a well-known, committed group of local business and community leaders. The club's mantra - Built By Boise, For Boise - has already galvanized regional support, breaking the aforementioned USL season ticket deposit records and drawing thousands to community events. Athletic Club Boise's Pillars: Embrace: Reflect the growing diversity of Idaho in our team and fan base. Unite: Bring our community together, inside and out of the stadium, fostering a sense of pride and belonging to Idaho and the City of Trees. Elevate: Be a positive force for growth and opportunity with Idaho's youth and provide a pathway to the highest levels of sport. Champion: Esto Perpetua - Idaho is industrious, rugged, and eternal. This team will exemplify those ethics on the pitch and showcase them nationally and internationally. Through relentless pursuit of championships, community engagement and dedication to youth development, Athletic Club Boise strives to be a beacon of pride for the Gem State. The Role: In this role you will oversee many of the aspects of event management including but not limited to Guest Services, Conversion, Housekeeping, Parking/Transportation/Mobility, and general logistics. You will be the primary day-to-day point of contact for all things event-related within the Athletic Club Boise owned and operated properties and extending beyond Athletic Club Boise matches. Examples of work performed: Create a hiring/onboarding plan process for Stadium Operations staff including: interviewing, hiring, and training of the Operations team including full time positions of Director of Guest Services, Manager of Event Services, and other stadium operation positions; and Participate in the development and administration of the Stadium at Expo Idaho operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary; Create, manage, and adhere to an annual operating budget; Develop and update policies/procedures, A-Z Guides, and FAQs for all venues under control; and Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, staffing levels, and procedures as needed; and Alongside the Operations staff, work on Opening Plans for the Stadium at Expo Idaho including but not limited to FFE procurement/assignment, staffing assignments, trainings, vendor selection/onboarding, etc.; and Work with CEO to review plans, procurement, VE studies, and exposures as it relates to the opening and operations of the Stadium; and Work with the Director of Facilities to maintain an up-to-date facility register along with creation of an Annual Preventative Maintenance Plan and assist with Sustainability Planning; and Develop policy and procedures for event days and non-event days; and Oversee event day operations including but not limited to Guest Services, Housekeeping, Parking/Transportation, Conversion; and As a part of parking/transportation/mobility management for all stadium events, this will include the management of strategic offsite parking alliances. Work closely with and developing partnerships with local area businesses, RTD, micro/active mobility solutions, and TNC's; and Facilitate a cadence of weekly meetings for Match Day and other event preparation involving large stakeholder group from all Athletic Club Boise departments; and Ensure adherence to USL rules and regulations as it pertains to event operations, match day experience, safety and security, and all other requests from the League; and Work with entire Stadium Operations team to track and maintain records of each event and project through the year to compile into a detailed Annual Summary of achievements (shortcomings) to generate Strategic Plan for following year and work off previous benchmarks. This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority. Working Conditions & Physical Demands: Typical Office Conditions Primary location to be at Stadium at Expo Idaho once completed Would require workspace hoteling at certain facilities Lift 50 lbs. daily Work in extreme weather conditions Qualifications: Minimum BS/BA degree in Sport Management or related field 8+ years' experience in the field of Professional Sports and Live Entertainment Experience with recruiting, hiring, training, managing, motivating a team Applicants must meet minimum qualifications at the time of hire. Preferred Experience within Professional Soccer (MLS, NWSL, or USL) Experience with TV and radio broadcast a plus Ability to acquire or produce and maintain a valid driver's license and meet company vehicle driving standards. Competencies/Knowledge, Skills & Abilities: Ability to maintain positive attitude and demonstrate professionalism Ability to maintain a high level of confidentiality Ability to complete work accurately and in a timely manner Ability to work independently & in a group setting and demonstrate good judgment skills Ability to communicate effectively orally and in writing Creative problem solver Possesses excellent interpersonal skills Ability to multi-task, prioritize and adapt to changing environments Working knowledge of Fire, Life Safety, EEOC, FLSA, OSHA, and ADA rules and regulations Experience in developing and managing budgets, and analyzing costs Benefits Include: 15 Paid Company Holidays Health Insurance (Medical, Dental, Vision) Paid Time Off (PTO) And more! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Shift: Monday - Friday 8:00am - 5:00pm Company Job Description/Day to Day Duties: You, as the Vice President of Service Operations will be held responsible to direct the provider operations, government program operations, business process management, claims, customer service call center, and enrollment and billing functions of the company. Essential Duties: • Direct the daily operations of Provider Operations, Government Program Operations, Business Process Management, Claims, Enrollment & Billing, and Member Service functions to ensure cost effective, efficient, and member centric service. • Ensure the fair, accurate, consistent and timely processing of claims in compliance with member policies, provider contracts, and government regulations. • Ensure BCI maintains current and accurate Provider File information. • Ensure accurate enrollment of members and timely distribution of membership cards. Ensure premiums are billed and membership is reconciled and premium payments received before releasing claims for payment. Ensure Group Administrators and/or Individuals are contacted in order to collect past due premiums. Ensure that questions regarding membership status and billings are answered accurately and in a timely manner. • Ensure Provider and Customer inquiries regarding claims status, benefits, and eligibility are answered accurately, timely, and in a manner that reflect excellent customer service. Ensure Provider inquiries for Medicare Advantage Providers are answered accurately, timely, and in a manner that reflects excellent customer service and consistent with Medicare regulations. • Responsible for the maintenance of system of clinical rules and edits necessary to protect policy holders against improper billing practices. • Provide oversight for provider network management activities related to provider information management, credentialing, risk score optimization, and provider appeals. • Develop and implement business plans assuring the delivery of cost-effective high quality medical and administrative services for Medicare and Medicaid members. Ensure revenue management and reconciliation systems that contribute to profitability and ensure compliance with governmental regulations. • Provide support for effective corporate-wide operations by participating as a member of the Executive Staff. • Ensure the highest quality of service is provided in an efficient manner by conforming to and complying with the goals and objectives of the company. • Perform other duties as requested by the Executive Vice President Healthcare Operations & IT. Management Accountabilities: • Establish division objectives that support corporate goals and produce regular status reports. • Prepare an operating budget that reflects the forecasted needs of the department and control expenditures to assure adherence to approved budgets. Manage expenses not to exceed the budget • Ensure effective workflows, maximize system efficiencies, monitor quality performance measures and confirm appropriate completion of work assignments. Make recommendations for change as appropriate. • Approve personnel actions such as hiring, disciplinary, termination and/or salary recommendations. • Participate in training, coaching and motivation of employees including career path development. Assess individual employee performance and conduct timely performance appraisals. • Promote teamwork, discussion, and cooperation among staff and other departments. Ensure timely communication and sharing of information with team members. • Work with staff to resolve work-related issues and concerns. Promote a respectful and diverse workplace. • Develop and maintain departmental policies and procedures. Qualifications Minimum Education/Licensures/Qualifications: • 10+ years in health insurance industry • 5+ years management experience • Bachelor's Degree in Business or Health Insurance Related Field Preferred Qualifications: • Master's in Business Administration or Health Insurance related field VP of Service Operations/Provider Operations/Government Program Operations/Business Process/Revenue Management for a Healthplan/Managed Care Organization/Medical Group Additional Information Interested in hearing more about this great opportunity? Please click Apply or call Gemma Halton at (407) 478-0332 ext. 153

Job Description Director of Operations Boise, ID Base $130,000=160,000 Annual Salary DOE + Bonus + Profit Share A world-leading manufacturer of robotic machinery and automation solutions for the semi-conductor industry is hiring for a Director of Operations who has proven to excel in implementing automated machinery layouts and systems throughout customer sites in North America within a semi-conductor environment. The Director of Operations is over Special Projects will lead the installation and startup of multiple cleanroom installation projects, from concept through commissioning. The Director of Operations will be the leader of the facility and will set the precedence for optimal performance and customer experience. This is the highest role on site and key position as main POC for high-profile clientele. The Director of Operations be responsible for: Align with installation leadership to develop resource plan for technical resources Planning and executing strategy to optimize company performance and customer satisfaction of machinery Planning and executing strategy to optimize company performance and customer satisfaction Working closely with GM and department managers to define goals and KPI expectations and lead departments to meet set target objectives Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Support the safety program and implement Site Safety Plans in cooperation with Safety Team Demonstrating strong understanding of design and assembly operations requirements for fabrication machinery industry Working closely with sales management and engineering teams to meet company and customer objectives Managing P&L Communicating clearly, effectively, and efficiently at all levels inside and outside the organization Create hiring, training, and other required human resource plans to support projects The Director of Operations will excel with: 7+ years of proven success in Operations Leadership Level Role (experience with Clean Rooms, Robotics, Automated Machinery highly preferred) Bachelors Degree in Business, Sales, Engineering, Industrial Technologies or related Required History of working closely with customers in the semiconductor industry P&L Experience Managing department managers in order to achieve company and customer targets Catering to high profile clients with a sense of urgency and quality control Experience implementing custom-engineered machinery or industrial construction projects throughout industrial facilities Proven history of successful team mentoring and management, optimizing business culture both locally and internationally Ability to travel up to 25% annually; 50% in the first year to build rapport with colleagues The Director of Operations will be rewarded with: Base $140,000-160,000 Annual Salary Performance bonuses Profit share Exceptional benefits package Comprehensive health insurance starting at $40/per pay period 401k Paid vacation & holidays Company credit card Opportunity to make a major impact, you will be recognized for your success! Paths for advancement potential to the executive team Must be authorized to work in the United States without sponsorship This Company uses E-Verify to confirm identity and employment eligibility

Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. Job Title: Director or Senior Director, Financial Services Cloud - Salesforce As a Director in our Global Salesforce Financial Services Cloud capability practice, you'll lead and drive sales pursuits, expand our Financial Services Cloud and Financial Services footprint through exceptional client delivery, and develop and cultivate client relationships within the Financial Services industry, and its sub verticals. This is an exciting opportunity for a results-driven leader with client management, sales, and client delivery experience working with financial services customers. This role requires deep industry expertise and the ability to interface with senior level client executives. With this deep expertise comes the ability to help clients think strategically about their investments in the Salesforce platform and the required services to implement. The ideal candidate has experience leading and driving complex Financial Services Cloud pursuits and has a passion for both sales and delivery. In this role, you will focus on supporting sales pursuits, providing subject matter leadership, client management, client delivery, and leading the Salesforce account strategy in partnership with regional market leadership for an account and/or set of accounts. Responsibilities: Support sales pursuits; serve as a global leader that encourages Pursuit Excellence throughout the deal cycle. * Supports sales pursuits and sales process in partnership with local market leadership and global industry and capability leaders * Proactively engages capability leadership; partners with go to market leaders, regional leaders to help solution the engagement approach and scope for our clients * Determines sales strategy inclusive of win themes in partnership with regional market sales leadership * Manage an overall team utilization target of 76% * Supports development of proposal and statement of work * Drives decision making on deal structure in partnership with sales solution leads * Ensures deal due diligence (staffing, financials, legal, risk management, contract approval gates) * Work closely with Slalom's Talent Acquisition team to attract the best Salesforce talent in the market * Identifies pursuit close plans, identifies blockers and risks, and escalates any issues impacting pursuit progress * Actively participates in driving pursuits to closure and supports contracting process in partnership with regional and local sales leadership Business development: Focuses on increasing our Financial Services Cloud footprint across Banking, Insurance and Wealth and Asset Management accounts * Responsible for $15-20M+ annually within the Financial Services Cloud Capability * Proactively thinks beyond the project and product to continue to expand our engagements with our clients * Serves as a bridge between pursuit and delivery teams; focuses on identifying opportunities to expand our footprint on accounts to bring more to our customers in partnership with Salesforce and other capabilities * Leverages relationships across the ecosystem to nurture leads, opportunities, and existing partnerships Client Engagement Management: Builds and cultivates relationships with senior clients (project sponsor, director level and above) * Shares industry and product thought leadership in partnership with Slalom Industry and Salesforce Industry Capability leadership * Identifies opportunities for Slalom to continue to help our clients achieve business objectives * Partners with in-market Accountable Executives and Client Partners to ensure customer success and satisfaction, using Slalom's "Customer Love" survey criteria Delivery & Delivery Excellence: Exceptional client delivery; responsible for ≥60% individual utilization delivering industry specific solutions and offerings * Engages as part of client project teams ranging from 2-15+ consultants, and brings industry perspective and expertise to the overall project engagement * Keeps a pulse on industry trends through client engagement and delivery and provides feedback and insights to industry leadership to inform our solution program * Provides oversight and project delivery governance best practices, and oversees project delivery quality Industry & Platform Expertise: * 10+ years' experience in the Financial Services industry * 10+ years' consulting experience * 3+ years' leading Financial Services Cloud programs * Maintains awareness of industry best practices (working with Industry leaders) * Broad understanding of Salesforce and the Financial Services ecosystem and offerings (working with Capability leaders) Qualifications: * Minimum 3-5 years of account/delivery management experience * Experience working with banking customers and experience in a large consulting environment * 3-5 years' experience selling and delivering within the Salesforce Financial Services ecosystem * Previous sales and consulting experience, as well as experience working in an account leadership and/or customer success role * Prior experience meeting and exceeding sales targets of a similar size * Skilled at leading teams through complex technology solution sales * Passionate about financial services, and technology * Proven track record in selling through exceptional client delivery * Experienced in building relationships with customers (director level and above) * Able to partner with clients to understand their organizational needs and recommend solutions that add value to their business * Strong customer service and interpersonal skills * Budget and project management experience * Excellent verbal and written communication skills * Able to travel up to 30% About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Director role is $186,000-$278000. The base salary pay range for the Senior Director is $189,000-359,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process. We will accept applications until October 31st, 2025.

Straight Shooter Plumbing And Rooter is hiring a full-time Service Manager - Plumbing Operations Manager in Hayden, ID. This is a key leadership role responsible for overseeing daily field operations, technician performance, and service quality across Kootenai and Bonner counties. If you have experience managing service teams and driving operational success, apply today! Pay: $70,000 annually, weekly pay, and performance bonuses and profit sharing Benefits: Health insurance Paid time off (PTO) Paid holidays Uniforms A company vehicle to take home and a fuel card Company phone/tablet Opportunity to dispatch from home Keep reading to learn more about this management position! WHAT WE'RE ALL ABOUT At Straight Shooter Plumbing and Rooter, we are North Idaho's top plumbing company, offering a range of expert services since 2020. With over 30 years of combined experience, our skilled team delivers high-quality workmanship and peace of mind. We prioritize our employees by providing various benefits and fostering a supportive work environment that encourages professional growth. Join our fantastic team today! WHAT WE'RE LOOKING FOR IN A SERVICE MANAGER - PLUMBING OPERATIONS MANAGER If you meet the following criteria, we want you as our Service Manager - Plumbing Operations Manager! 8+ years of service plumbing experience is required Valid driver's license Experience as a manager Experience in the plumbing industry Experience in KPI management Excellent customer service skills If this sounds like you, apply for this management position! DAY-TO-DAY This is a full-time management role based in Hayden, ID, with duties throughout Kootenai and Bonner counties. In this role, you'll oversee all aspects of daily operations. You'll lead technicians, ensuring performance goals are met and service standards are upheld. Your role will involve tracking revenue metrics, overseeing estimates and scheduling, and maintaining customer satisfaction through follow-ups and consultations. You'll train new hires, refine employee skills, and collaborate with ownership to implement strategic improvements. Every day, you'll play a vital role in ensuring the success of our team and the satisfaction of our customers. Are you ready to join a company that values leadership, performance, and professional growth? Our initial application process is quick, easy, and mobile-friendly. Apply now!

Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports. - Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints. - Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met. - Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality). - Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy. - Interpret policies, procedures, and goals of the company for subordinates. - Participate in the development and monitoring of the operational budget related to assigned contracts. - Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance. - Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business. - Act as the primary point of contact for state officials and other outside contacts for the assigned contract. - Direct and control the activities of a broad functional area through several department managers within the company. - Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. - Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company. - Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. - Ensure budgets and schedules meet corporate requirements. - Regularly interact with executives and/or major customers. - Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization. Additional Duties and Responsibilities: - Develop strategic plans to improve productivity, quality, and efficiency of operations. - Ensure that all logistics processes are aligned with the overall goals of the organization. - Direct and oversee logistics operations including warehousing, inventory, distribution, and transportation management. - Collaborate with other department leaders to integrate logistics strategies with corporate objectives. - Implement new technologies and systems to streamline operations and increase efficiency. - Ensuring compliance with local, state, and federal regulations and laws governing transportation and distribution operations. - Conducting performance metrics analysis and setting performance goals. - Develop risk management programs to ensure continuity of supply in emergency scenarios. Minimum Requirements - Bachelor's degree in relevant field of study. - 10+ years of relevant professional experience required. Additional Minimum Qualifications: - Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field is required. - Extensive experience in a logistics role with a proven track record in logistics strategy and management. - Experience in medical supply chain management is required. - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a preferred. - A Master's degree in a similar field is preferred. #maxcorp #LI-AM1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 142,800.00 Maximum Salary $ 182,800.00

[What the role is] The Communicable Diseases Agency (CDA) is a new government agency established to oversee Singapore's communicable disease preparedness, prevention and control, surveillance, risk assessment and outbreak response. You will provide strategic leadership and manage a team that carries out advanced epidemiological studies, in-depth data analytics and infectious disease modelling, during peace time and crisis, to deliver rigorous, timely and credible data-backed insights which support evidence-based policy making and decision as well as public health interventions. [What you will be working on] What will you be working on? * Develop and execute the strategy and workplan, including prioritization of work and goal setting, for the Epidemiology and Analytics branch of the Advanced Methods and Analytics Division. * Oversee the design and conduct of advanced epidemiological and biostatistical analyses, so as to elucidate the distribution of communicable diseases and associated risk factors in the community, and the impact of public health interventions. * Provide strategic direction and spearhead the exploration, development and deployment of advanced analytics, machine learning and deep learning models to derive actionable insights from data. * Oversee the conduct of programme evaluations, cost-effectiveness analyses and burden of disease studies. * Oversee the conduct of infectious disease modelling to assess possible disease trajectories and impact of interventions, and the derivation of forecasts for different disease scenarios. * Lead the development and implementation of the strategy for commissioning work by external partners as needed, for specific projects * Build strong working relationships with diverse stakeholders What are we looking for? * Minimally a recognised education in Epidemiology, Biostatistics, Public Health or a related field. * Doctoral preferred. * At least 10 years in the field of public health, biostatistics, data analytics, data science or modelling. * At least 4 years in a leadership role. * Significant experience in conducting advanced epidemiologic studies, advanced biostatistics or mathematical methods, and/or infectious disease modelling * Strong track record of publications in scientific peer-reviewed journals on epidemiologic studies, modelling work or other relevant studies. * Strong communication, writing and presentation skills. * Analytical, detail-oriented, and responsible. * Possess good time/priority management, resilient and flexible under the pressure. * Excellent organization and problem-solving skills with the ability to respond effectively in a fast-paced environment. * Good interpersonal and team management skills, and strong stakeholder management experience. [What we are looking for]

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design Operations team is seeking a Design Operations Manager to play a critical role in building the best colleague experience for our design teams, so that they can play a critical role in building the world's best user experience. In Design Operations, we equip teams with the people, processes, tools, systems, methodologies, and partnerships needed to consistently deliver exceptional design at scale. As a Design Operations Manager you lead efforts across team programs and support multiple product journeys, requiring high touch partnership with leadership in various disciplines. You are thought leader, problem solver, and model for organizational excellence. You play a critical role in building the best colleague experience for our design and research teams, so that they can play a critical role in building the world's best user experience. **Key Responsibilities** + Supports complex or high-profile projects with diverse stakeholders and/or third Parties by identifying gaps, and implementing the tools and processes to accurately track, communicate and organize work + Applies expertise to advise partners/peers and routinely informs project decision making and priority + Tracks key deliverables for each operational initiative and ensures operational roadmaps are aligned and on time + Makes informed recommendations that shape product and operational prioritization, ways of working, and partnerships + Elevates our practices by implementing scalable frameworks and that support and inform business goals and metrics + Evolves tools and training methods to enable adoption of processes and adherence to best practices across the team + Establishes and monitors necessary feedback channels to regularly identify opportunities, pain points, and gaps + Nurtures and grows existing partnerships with stakeholder and/or third parties + Maintains ongoing and collaborative cross-functional relationships to gather insights, align on business needs and deliver value, ultimately ensuring success across projects and programs + Collaborates with and models operational excellence for junior members of the Design operations team + Occasional travel as needed **Minimum Qualifications** As a Design Operations Manager, you have at least 4 years' experience shaping processes and bringing a sense of focus to your team. You have introduced scalable ways of working that create a safe space for collaboration, feedback, and impact. + You have experience working with financial services UX design, specifically working with teams focused on Commercial credit card program products for medium, large and global corporate clients + You have worked with design, product, or engineering organizations, or partnered directly with design, product, or engineering in such an organization + You have identified and implemented new processes that have measurable impact to team health and maturity + You directly facilitate collaboration among partners and teams + You are proactive and able to take problem solving initiative + You have strong written and verbal communication, able to document and share processes and activities in an engaging way, at scale + You have matured your skillsets and understanding of new skills you would like to further develop + You have experience using tools such as Confluence, Slack, Mural, FigJam and Airtable **Required Skills** + Business Process Improvement + Communication Management + Innovation & Change Management + Knowledge Management + KPI/Metric Design + Requirements Management + Resource Management + Standards Management **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** United States **Schedule** Full-time **Req ID:** 25020079

Market Operations Manager Schedule: Full-Time, Exempt Compensation & Perks Competitive annual salary, commensurate with experience Comprehensive benefits package including medical, dental, and vision coverage for employees averaging 30+ hours per week 401(k) with 4% company match (fully vested after one year) Paid Time Off and Paid Holidays Monthly performance bonuses Opportunities for rapid career growth within a growing organization Frequent social events and team lunches Bonusly - get recognized and give recognition in our feel-good reward platform About the Role At Accel Therapies, we specialize in Applied Behavior Analysis (ABA) and other therapies that help children with autism and developmental needs thrive. We take pride in providing exceptional, evidence-based care within a positive, family-centered environment. As a Market Operations Manager, you'll serve as the operational leader for your entire market-overseeing the day-to-day operations across our center-based, school-based, and in-home therapy programs. You'll ensure smooth execution of administrative and clinical operations, foster an engaging and supportive team culture, and help deliver outstanding experiences for clients and families. You'll work closely with the Regional Operations Manager and Center Directors to align strategy, drive quality and efficiency, and support continued growth in your market. As your market grows, you will also oversee an Associate Operations Manager (AOM) who will help you manage scheduling, culture building, staff support, and environmental excellence across the region. What You'll Do Administrative & Market Operations Oversee daily operations across center, school, and home service lines to ensure seamless execution and exceptional client and teammate experiences. Manage market schedules, budgets, and resources efficiently. Support marketing and outreach efforts through community events and partnerships. Lead client pipeline process, supporting families from FBA scheduling through start date. Ensure centers are consistently set-up to uphold safety, quality, and brand standards. Staff Leadership & Culture Lead, coach, and develop staff to drive engagement, accountability, and culture. Support BT training + onboarding to provide a great experience and ensure operational excellence. Celebrate team wins and build a positive, inclusive market culture by hosting teambuilding events, coordinating team meals, and being a hype leader! Provide ongoing coaching and performance feedback to develop your team. Supervise the Associate Operations Manager as the market matures, delegating scheduling and culture initiatives. Support critical conversations, deliver difficult feedback, and help the team by adhering to performance management expectations and processes. Compliance & Quality Assurance Ensure full compliance with all licensing, safety, and regulatory requirements. Conduct periodic audits and implement improvements to maintain operational excellence. Promote adherence to company policies and client safety protocols. Partner with clinical leadership to maintain the highest standards of care. Conduct caregiver attendance conversations to improve client utilization and support the overall growth and performance of the center. Communication & Collaboration Serve as the market liaison among center staff, families, and leadership. Co-lead staff meetings, team huddles and share key updates. Act as the primary operational contact for school-based partners and local stakeholders. Represent Accel at community and networking events to strengthen relationships and awareness. Who We're Looking For Bachelor's degree in Business, Healthcare Administration, Education, or related field (strongly preferred) 2+ years of management experience in an ABA or related healthcare setting; multi-site experience preferred Excellent leadership, communication, and operational management skills Comfortable managing a fast-paced, multi-location environment Bilingual in Spanish a plus Why Join Accel Therapies? At Accel Therapies, we believe in empowering both our clients and our team members. You'll be part of a supportive, collaborative, and mission-driven culture that values your ideas and celebrates your impact. If you're a motivated operational leader who thrives on driving market excellence, streamlining processes, and delivering exceptional experiences, we'd love to meet you. Apply today and help us make a meaningful difference for families in your community. #AT2

**Title:** Operations Manager (Cosmetology and Barber) **Salary:** Up to $95k/annually ** About PSI** Join Us at PSI - Where You Belong, Grow, and Thrive! At PSI, we believe that people achieve their best when they feel they truly belong. That's why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience. We're proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you'll feel the difference in how we work, grow, and succeed together. What You Can Expect From Us - We know that great work starts with feeling valued. That's why we've benchmarked all our roles against local market rates and why you'll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations. **About the Role** The Operations Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service. This role will be responsible for the management and supervision of operations resources, processes, and technology in the Licensure Cosmetology team. This role supports all operations and service delivery to cosmetology clients, candidates, and schools. Performing necessary tasks to ensure SLA's are met, clients are satisfied with our support, and team members have guidance and direction to meet company objectives. This is a full-time permanent role, Monday to Friday during general operating hours. This individual may be required to support critical issues during evenings and if necessary, outside of normal business hours. Up to 40% travel may associated with this role, as this individual travels to client sites, educator training, conferences, and more across the country. **Role Responsibilities** + Responsible for all operations and service delivery to cosmetology clients, candidates, and schools. + Assisting with escalated issues and requests, including interfacing with clients or schools in tandem with account directors. + Maintain best practices for client and candidate requests, including ticket queue reviews, and owning all aspects of channels for support cross functionally. + Create and maintain support documentation and standards. + Work cross-functionally to hold others accountable, ensuring optimal outcomes across business units and teams. Able to influence without authority. + Application processing delivery for cosmetology clients. + Test Center and facilities planning and coordination. + Define and maintain national facilities standards across supported programs. + Manage and lead multiple teams. + Responsible for people, process and technology supporting our evaluators. + Working with HR for people issues and escalations. + Oversight of special event and group testing, training, and execution. + Site scheduling and staffing optimization + School support and coordination. + Responsible for meeting current contractual obligations and prepare for the successful retention of clients. + Able to manage C-Level expectations displaying a level of business acumen with this level of the leadership team. + Participate in internal account reviews with the PSI and client executive teams. + Assist with new client implementations, ensure readiness for support and go/no-go decisions. + Be fiscally responsible with operational cost decision making, manage to operational budget. + Ensure staff resolve client inquiries and complaints through use of ticketing platform in a timely manner. + Coach, mentor, develop and lead a diverse team of on-site and remote employees. + Assist and collaborate with department leadership regarding staff, daily operational tasks, and management of existing licensure client relationships. + Sense of urgency and accountability for responding to escalations as well as internal and external client requests. + Enforce a support structure for the team which sets them up for success with services provided. + Foster positive client relationships by overseeing staff's appropriate responses to client requests, addressing issues, guide and assist staff in resolving escalations, andcoordinating tasks to meet deadlines. + Ensure all existing clients are being serviced to both their contractual and service level agreements. + Participate in operational and planning meetings and attend calls to fulfil client deliverables as needed. + Review and approve timesheets and PTO requests. + Responsible for the completion of employee performance reviews and establishing annual goals in alignment with the business. + Train and onboard staff. + Project management and the ability to manage multiple project assignments, timelines, deliverables, and milestones. + Complete other projects and assignments at the direction of department leadership. **Knowledge, Skills and Experience Requirements** + Bachelor's degree or relevant experience. + In-state cosmetology or barber licensee + 5+ total years of progressively responsible roles relating to customer and/or client support in a services industry + 2+ years of employee management experience. + Prior testing, licensing, credentialing experience preferred. + ITIL certification preferred. Experience with ticket management platforms and best practices required. + Experience building and running reports in various platforms to track metrics; able to leverage reports to facilitate data driven decision making and client conversations. + Working knowledge of Microsoft Office applications, PowerBI, and Tableau. + Excellent organizational, verbal, and written communication skills that encompass entry level through c-suite audiences. + Strong analytical, problem solving, and critical thinking skills to solve complex problems. + Strong time management skills, self-directed. **Benefits & Culture** Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose: + Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions + Generous Time Off: Enhanced paid time off/annual leave policies + Health & Wellbeing Coverage: Medical insurance tailored to your region, plus: + US: Dental, vision, life, and short-term disability insurance + UK: Medical cashback plan including dental, vision, and income protection + Flexible Spending Accounts (US) + Employee Assistance Program (EAP): Confidential support whenever you need it + Work-Life Balance: We understand life happens outside of work, and we fully support flexibility + Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired + Future Planning: Tools and support to help you grow personally and professionally + Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry At PSI, we're more than just a workplace - we're a global team driven by shared values and real impact. If you're ready to be part of a company that's committed to your growth and well-being, we'd love to hear from you. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role: This role leads a sales team promoting life-changing treatments for people with serious neurological, endocrine and psychiatric disorders. The successful candidate recruits and develops a diverse, high-performing team to exceed sales goals within an assigned region while managing key projects and collaborating with commercial cross-functional teams. They provide strategic direction, field coaching, and develop specialty pharmacy fulfillment access strategies. The position requires excellent relationship-building abilities with internal and external stakeholders, impactful communication skills, and the ability to execute successful sales meetings while guiding the team toward effective solutions. _ Your Contributions (include, but are not limited to): Leadership & Talent Management Lead regional sales team by recruiting, developing, and retaining top talent Provide strategic direction and performance coaching to achieve team excellence Support team development and ensure proper onboarding of new team members Strategy & Execution Drive regional implementation of sales strategies to meet or exceed sales objectives Develop targeted strategies for psychiatric and neurological markets Identify regional opportunities and remove barriers to team success Foster innovative sales approaches and best practices Performance Management Analyze sales data and market trends to inform strategic decisions Hold team accountable for execution of sales strategies and meeting objectives Consistently spends time with each account specialist in the field to observe and coach performance Provide regular performance feedback and development opportunities Business Operations Manage regional budgets and expenses effectively Ensure compliance with Neurocrine policies, FDA guidelines, and industry standards Maintain open communication between field teams and headquarters Stakeholder Engagement Is a known entity with key opinion leaders and healthcare professionals within their Region Develop and maintain relationships with key opinion leaders and healthcare professionals Engage with local professional and patient advocacy groups Coordinate with pharmacies and payers to optimize market access Cross-Functional Collaboration Align with marketing, training, sales operations and other departments Requirements: BS/BA degree AND 8+ years of sales experience in biotech/pharmaceuticals industry, including 3+ years of first-line sales management experience typically acquired through progressively responsible sales roles. Demonstrated track record of successfully building OR Master's degree preferred AND 6+ years of experience as show above. OR PhD AND 4+ years of experience as show above Sees broader organizational impact across departments/divisions Strong sales disposition and business acumen Proven sales performance (meeting/exceeding quotas, rankings, recognition awards) Successful launch experience in complex, competitive environments Effectively manages change and can act without complete information Maintains composure under pressure Strong understanding of healthcare regulatory environment Entrepreneurial mindset suitable for startup environments Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to lead through ambiguity and provide team with directional clarity instead of perfect answers Knowledge of functional discipline best practices and related business concepts Improves tools and processes within functional area Developing internal reputation in area of expertise Leads cross-functional teams and demonstrates leadership skills Sees broader organizational impact across departments/divisions Strong computer and technical skills Excellent communication, problem-solving, and analytical thinking abilities Manages multiple projects/deadlines with high accuracy and efficiency Thrives in collaborative, performance-based, fast-paced environments Adaptable learner who enjoys unfamiliar challenges Upholds high ethical standards Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $165,600.00-$227,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an incentive compensation plan with a target of $60,000.00 annually and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for St. Luke's Hospital located in Nampa, ID Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.

This role is based out of our Santa Monica office About FAN EXPO HQ As part of FAN EXPO HQ and Informa (FTSE 100), we combine global resources with passionate fandom expertise. With over 10,000 colleagues across 30+ countries, we create extraordinary experiences that connect communities and drive business growth through the power of live events. About VidCon VidCon is the world's premier event celebrating digital content creation where creators, fans, and industry leaders converge to shape the future of digital entertainment. Our flagship Anaheim event in 2025 attracted 55,000 attendees, 200 Featured Creators, and 150 brand exhibitors, cementing our position as the epicenter of digital culture. VidCon is part of the FAN EXPO HQ family of events. Ready to embark on a new and exciting adventure? Read on. The Operations Manager directly supports the Senior Event Producer of VidCon Anaheim as their number two and can step in as a decision maker when needed. This role directly manages and/or supports key aspects of the event operations from planning to onsite execution. Primary Job Functions: * Manage temporary event staff throughout the entire process, including hiring, booking travel and accommodations, and managing both pre-event and on-site training. * Manage event-wide accessibility by partnering with all teams to identify accessibility needs and oversee hiring of those services. * Manage food and beverage, furniture, and internet orders across the event. * Manage the on-site staff office needs including ordering supplies, supply runs, bulk printing, and managing the office assistant. * Manage radio & key orders for on-site event staff and vendors * Manage all signage with show decorator - liaise internally on signage needs and copy & work with show decorator on printing and placement on site * Manage all Expo Hall load-in/out, builds, and show day executions. * Assist in building Sponsor Guidelines to reflect all operational rules across the venue, GSC and other applicable vendors. * Manage design, planning and execution for VidCon produced activations across the event and be the main point of contact for activations located in Halls A-D to ensure smooth onsite execution. * Support in attendee Merch ordering and merch booth design through GSC * Support Executive Producer in preparation and execution of the event budget, space usage, overall schedule, vendor & supplier selection, onsite staffing plan and production schedule. * Support Executive Producer in and have knowledge of GSC scope of work, budget, event-wide needs, placing orders, floor-plan updates, communication and on-site management. * Support Executive Producer in and have knowledge of all agreements and conversations with vendors, suppliers, and event partners. * Support Executive Producer in managing hotel relationships, room block contracts and room assignments for staff and vendors. * Support Executive Producer on budget coding and invoicing to manage the budget spreadsheet containing individual invoice records for tracking payments. * Manage budgets for VidCon software accounts and subscriptions, as well as maintaining internal records of accounts and completing detailed expense reports for subscriptions.

Job Summary/Basic Function: Under the general supervision of an Assistant Director of Housing and Residence Life, the Area Director is responsible for leading and supervising a subset of the Resident Director professional staff team. The Area Director provides critical oversight of the residential communities assigned to their supervision area, including but not limited to ensuring daily operations, student staffing, residential student concerns, and community development philosophies meet the standards of the department. Additionally, the Area Director oversees and leads the Resident Director team in executing hall operations and procedures to enhance the residential experience. The Area Director also serves as a member of the departmental leadership team and Administrator On-Call crisis response rotation. Department Overview: Boise State Housing and Residence Life is hiring for 2 Area Directors! Area Directors live on-campus and serve as mid-level managers who each supervise and lead around 5 Resident Director professional staff members. Utilizing student-centered philosophies, Area Directors provide critical oversight of the Resident Director staff team, student staff, residential communities, and hall operations to ensure a transformative student experience. Apply today to join the Residence Life team as an Area Director to help make campus feel like home for Boise State students! Level Scope: Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives Essential Functions: 60% of the Time the Area Director must perform: Staff Supervision Supervise five (5) professional Resident Directors and indirectly supervise 80-100 student staff members. In collaboration with the Residence Life Leadership Team, recruit, select, train, assess, evaluate, and provide professional development for professional staff and student staff. In the case of a vacant Resident Director position, the Area Director will coordinate additional support to the residence hall student staff team. May include student-staff meetings, student-staff 1:1, and providing support to CO-RD. Administrative functions In relationship with the Residence Life Leadership Team, identifies opportunities for and delivers experiences that embed student-centered design thinking in the work of the department. Assist in the coordination and collection of assessment data for their residential communities; assessing student satisfaction and mattering and belonging. Use data to recommend and initiate solutions to problems or issues in systems and procedures. Maintain budget oversight for areas of responsibility, prepare and allocate spending within assigned areas, demonstrate sound fiscal management practices, and ensure spending complies with Housing and Residence Life, University, and State policies/guidelines. Coordinate team workgroups with the Resident Directors for processes like opening, closing, breaks, front desk management, etc. Confront situations in which University and/or Housing & Residence Life policies and community standards may be violated, as well as assist live-in professional and paraprofessional and staff members with the resolution of difficult confrontation situations. Assist in the planning, development, and implementation of fall, winter, and spring training for Residence Life professionals and student staff. Participate in outreach events, coordinate housing components of BroncoWelcome, Bronco Day, and recruitment events (eg. Blue & Orange Day, Discover Boise State, etc.) Provide training, guidance, and support for RDs and administrative assistants to ensure high quality and timely conduct process is maintained in Advocate database and with students. Will hear higher level conduct cases. Community Development, Meetings & Residence Education Incorporates research on mattering and belonging in programming and the RA community development model. In collaboration with HRL leadership implements and assesses a comprehensive and coordinated community development model that includes programming from NRHH, RHA, Hall Councils, RAs, and Community Assistants (CAs). Provides support to RDs in the implementation of programming and the RA programming model such that strong healthy communities are developed for all student populations, 35% of the Time the Area Director must perform: Department, Division, Campus Committee Participation Responsible for planning and facilitating weekly residential communities meeting and professional development meetings and opportunities for Resident Director staff team Support and Attend Admissions Events (Discover Boise State and Bronco Days) Coordinating coverage and making sure the community is ready and presentable for these events (time varies) In cooperation with Summer Conferences, coordinate the summer program for residential students Participate in the hiring and training process for Summer Student Staff Assist with coordinating the check in and check out processes for summer residential students and camps/conferences guests, including organizing the Resident Director team to assist with such functions. Participate in Housing & Residence Life committee or team work where needed. Participate in division workgroups based on interest and need. Serve on 24-hour Administrator on Call (AOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other professional level Housing & Residence Life staff supporting Resident Directors on call and responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students). 5% of the Time the Area Director must perform: Other duties as assigned by the supervisor. This includes but is not limited to at least 40 hours per year for full time employees dedicated to helping with broad divisional or institution programs or initiatives that may be outside the department such as Move-In Day, Welcome Week, Parent & Family Weekend, Bronco Day, Commencement, or other special projects. Knowledge, Skills, Abilities: Experience in supervising student staff and/or professional staff including recruitment, selection, training, assessment, and evaluation. Experience building strong residential student communities in a collegiate environment. Ability to establish and maintain cooperative and effective working relationships with campus support services, businesses, community organizations, faculty, staff, and other diverse groups. Experience in using university software systems to communicate with student and/or professional staff Exceptional ability to communicate verbally and in writing professionally and tactfully. Ability to work in a busy environment under pressure, manage a variety of customer responses, make reasoned and balanced decisions in moderately complex situations; and rapidly acquire a general knowledge of the overall operation and functions of a Housing and Residence Life department. Knowledge of the residential student conduct process, including being an administrative hearing officer. Ability to handle crisis situations in both a first responder and in a consultation capacity. Minimum Qualifications: Bachelor's degree or relevant experience plus 2 years experience Preferred Qualifications: Master's Degree in Higher Education, Student Affairs, College Student Personnel, Counseling or related field and at least 2 years of supervisory experience in similar/same type of work. Fluency in two or more languages. Salary and Benefits: $53,456.00 annually. Boise State University provides a best-in-class benefits package, including (but not limited to): 12 paid holidays AND the University is closed between Christmas and New Year's Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service 9.27% University contribution to your ORP retirement fund (Professional and Faculty employees) 11.96% University contribution to your PERSI retirement fund (Classified employees) Excellent medical, dental and other health-related insurance coverages Tuition fee waiver benefits for employees, spouses and their dependents See our full benefits page for more information! Required Application Materials: Cover Letter Resume References This position will remain open until filled, with priority review beginning September 30, 2024. About Us: Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idaho's Treasure Valley at *********************************