Operations director jobs in Indianapolis, IN - 571 jobs

HIS Constructors, Inc. offers one of the strongest compensation and benefits packages in the state, backed by a culture centered on safety, integrity, and opportunity. We invest in our people and are growing our Operations Team. We are seeking experienced Operations Managers who are driven, solutions-oriented, and ready to lead. The Operations Manager oversees the day-to-day administration of a major operational segment, providing leadership, direction, and support to Project Managers and Superintendents. This role is responsible for ensuring safety, profitability, and exceptional client relationships across all assigned projects. Key Responsibilities: Maintain strong relationships with customers and resolve issues with a long-term relationship mindset. Communicate significant project developments to the VP of Operations and President, especially those impacting profit or performance. Hold Project Managers accountable for safe, successful project execution. Assign Project Managers and Superintendents to projects as needed. Interview, hire, guide, evaluate, and, when necessary, discipline or discharge staff. Use Heavy Job and related tools to track budgets, schedules, performance, and production. Review job cost reports to ensure work aligns with budgets, proposals, and safety plans. Partner with Project Managers and Superintendents to resolve performance issues and minimize potential losses. Oversee safe execution and financial outcomes for all assigned projects. Attend pre-bid, pre-construction, and project progress meetings. Ensure company and rental equipment is properly used, maintained, and cared for. Perform additional duties as assigned. Qualifications: Bachelor's degree or equivalent experience. Minimum of five years of progressive management experience in road, bridge, utility, or excavating construction. Strong organizational skills and attention to detail. Demonstrated ability to lead teams, manage complex projects, and maintain high safety and performance standards. HIS Constructors, Inc. is an Equal Employment Opportunity employer.

The Senior Director of Procurement is responsible for leading and overseeing the global procurement strategy across the organization, with a focus on sourcing excellence, strategic supplier partnerships, and optimizing global supply chain operations. This role requires an experienced and visionary leader who can drive strategic procurement initiatives that align with the company's long-term business objectives, manage a complex global supplier network, and foster innovation in sourcing and procurement practices Key Responsibilities Strategic Procurement: Develop and execute a comprehensive global procurement strategy that aligns with the company's growth, revenue and EBITDA objectives. Lead cross-functional teams to drive strategic sourcing initiatives that result in cost savings, quality improvements, and risk mitigation. Establish and maintain strong relationships with key suppliers, ensuring long-term partnerships that deliver value and innovation. Analyze market trends and data to inform procurement strategies and anticipate changes in supply and demand. Global Procurement Oversee resources and procurement activities across the US, Mexico and Canada ensuring compliance with local and international regulations. Manage the complexities of global sourcing, including currency risks, geopolitical factors, and supply chain disruptions. Drive continuous improvement in global procurement processes, leveraging technology and best practices to optimize efficiency. Collaborate with regional teams to ensure alignment of global procurement strategies with local business needs. Sourcing And Supplier Management Lead the supplier selection and qualification process, ensuring that all suppliers meet the company's standards for quality, reliability, and sustainability. Negotiate and manage contracts with suppliers, ensuring favorable terms and conditions that protect the company's interests. Monitor supplier performance and develop strategies to address any issues related to quality, delivery, or compliance. Innovate and implement sourcing strategies that reduce costs while maintaining or improving product quality and service levels. Education And Experience Education: Bachelor's degree in Supply Chain Management, Business Administration, or a related field. MBA or relevant master's degree preferred. Experience: Minimum of 10 years of experience in procurement, with at least 5 years in a senior leadership role managing global procurement operations. Proven track record of developing and executing procurement strategies that deliver measurable results. Extensive experience in supplier management, contract negotiation, and strategic sourcing on a global scale. Strong understanding of global supply chain dynamics, including regulatory requirements, market trends, and geopolitical risks. Skills Excellent leadership and team-building skills with the ability to inspire and motivate a diverse team. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Exceptional communication and negotiation skills, with the ability to influence stakeholders at all levels. Proficiency in procurement software and tools, with a strong understanding of ERP systems and supply chain management platforms. Ability to travel frequently, both domestically and internationally. Supervisory Responsibilities This role provides direct supervision for one or more staff members. Competencies Strategic Thinking: The ability to develop and implement long-term procurement strategies that align with the overall business goals and drive sustainable growth. Global Supply Chain Management: Expertise in managing complex global supply chains, including understanding international regulations, market dynamics, and risk management. Supplier Relationship Management: Proficiency in building and maintaining strong, strategic partnerships with key suppliers to ensure consistent quality, innovation, and value. Leadership and Team Development: Strong leadership skills with the ability to inspire, mentor, and develop a high-performing procurement team, fostering a culture of collaboration and continuous improvement. Negotiation and Contract Management: Advanced skills in negotiating favorable terms with suppliers and managing contracts to protect the company's interests while fostering long-term relationships. Change Management: Ability to lead and manage change within the procurement function, including the implementation of new processes, technologies, and strategies to improve efficiency and effectiveness. Analytical and Problem-Solving Skills: Strong analytical capabilities to make data-driven decisions, solve complex problems, and identify opportunities for cost savings and process improvements. Travel 0-25% Language Skills This role requires superior verbal and written communication skills in English (Spanish is also preferred) Physical Demands This position requires the ability to work with the computer for long period of time.

Korn Ferry has partnered with our client on their search for the role, District Operations Director - Single Family Homes. District Operations Director - Indianapolis, IN (on-site) Key Responsibilities Operations & Property Management Oversee day-to-day operations across Chicago, Indianapolis, and Ohio, ensuring consistent execution of company procedures and a high-quality resident experience. Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control. Navigate complex municipal environments, especially in Chicago, by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity. Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction. Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement. Implement frameworks for emergency response, business continuity, and risk mitigation across all markets. Resident Experience Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints. Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty. Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals. Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents. Financial Management Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization. Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance. Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed. Contribute to long-term planning and investment prioritization in alignment with the client's growth strategy. Team & Talent Oversight Manage two Area Directors and a regional team of 50-60 employees, ensuring clear accountability, performance consistency, and adherence to company policies. Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets. Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention. Strategic Partnerships & Compliance Maintain active real estate licensure and ensure compliance with state-specific laws and regulations across Illinois, Indiana, and Ohio. Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements. Professional Experience/Qualifications The ideal candidate will bring the following experience: 10-15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios with complex regulatory and municipal dynamics. Proven ability to lead multidisciplinary regional teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies. Strong financial oversight and budgeting expertise, with a track record of managing service-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention. Experience navigating multi-state real estate laws and compliance, ideally with licensure in Illinois, Indiana, or Ohio, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination. Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and building bench strength to support long-term growth and operational resilience. Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influence cross-functional teams, third-party vendors, and internal stakeholders. Inspirational, low-ego leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity. Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement. Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment. Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.

The Director of Facilities and Field Operations is a critical leadership role overseeing both our construction field teams and property maintenance personnel across our construction and real estate services divisions. This position ensures seamless coordination between project execution and ongoing facility management, maintaining the high standards that define Stenz Corporation's reputation. Reporting to senior leadership, this role requires someone who can bridge construction operations with property management needs while building and leading high-performing teams. Key Responsibilities Construction Field Operations Oversee all construction field personnel, including project superintendents, foremen, and field crews Ensure projects meet quality standards, timeline commitments, and budget parameters Coordinate with project managers on resource allocation, scheduling, and workforce planning Implement and maintain safety protocols and OSHA compliance across all job sites Conduct regular site visits to monitor progress, address challenges, and maintain client relationships Manage subcontractor relationships and field-level vendor coordination Facilities and Maintenance Management Direct all maintenance personnel responsible for Stenz Corporation's commercial property portfolio Respond to and resolve tenant maintenance requests and building system issues Ensure properties maintain optimal operating conditions and meet all code requirements Manage vendor relationships for HVAC, electrical, plumbing, elevator, and other building systems Leadership and Team Development Recruit, train, and develop field supervisors and maintenance staff Foster a culture of accountability, quality workmanship, and continuous improvement Conduct performance evaluations and provide coaching for direct reports Promote safety culture and ensure all team members are properly trained and certified Operational Excellence Implement systems and processes to improve efficiency and communication Track key performance metrics and report regularly to senior leadership Identify opportunities for cost savings without compromising quality Maintain equipment inventory and ensure proper maintenance of company vehicles and tools Qualifications Required 7+ years of experience in construction field operations, facilities management, or related roles 3+ years in a supervisory or management capacity Strong knowledge of commercial construction practices and building systems Understanding of OSHA regulations and workplace safety standards Experience managing budgets and controlling costs Excellent problem-solving skills and ability to make decisions under pressure Strong communication skills with ability to interact effectively with field crews, tenants, vendors, and leadership Valid driver's license and ability to travel between job sites and properties Preferred Bachelor's degree in Construction Management, Facilities Management, Engineering, or related field Experience in both construction and commercial real estate/property management Relevant certifications (e.g., Certified Facility Manager, OSHA 30-Hour, PMP) Knowledge of building automation systems and maintenance management software Physical Requirements This position requires regular travel to construction sites and commercial properties, ability to climb stairs and ladders, walk job sites in various weather conditions, and occasionally lift up to 50 pounds.

At STAT Courier, we believe there is a better way to deliver what's important to you. As a proud women-owned business, our mission is simple, to improve lives, enhance quality of living, and affect positive change by connecting resources, people, and communities. We foster a strong culture of teamwork and collaboration, where every voice is valued, and employees are empowered to make a meaningful impact. Join us in building something better-together. What will your job look like? The Vice President (VP), Operations is a visionary leader and strategic driver of operational excellence responsible for elevating the company by optimizing business processes, producing financial success, and spearheading transformative initiatives. The VP, Operations, is a polished executive who collaborates closely with business development to support client expansion, respond to RFPs, and participate in pricing and contracting decisions. Additionally, the VP, Operations ensures excellence in vendor management, quality control, and operational efficiency across logistics, field operations, and customer service. Location: This position will be onsite daily in our Lake St. Louis location- 16 Hawk Ridge Drive, Lake St. Louis, MO We are excited to welcome talent from across the country! Relocation benefits and assistance are part of our commitment to finding the right fit What you'll do: * Drive performance and operational synergy across logistics, field operations, customer service, and dispatch teams to ensure seamless execution and collaboration * Lead innovation and technology adoption by integrating AI and emerging technologies to enhance efficiency, streamline decision-making, and optimize operational workflows * Establish and enforce quality standards across all business operations, ensuring continuous improvement, compliance, and operational excellence * Develop, monitor, and refine key performance indicators (KPIs) across all operational departments * Implement and utilize advanced analytics and real-time dashboards to ensure transparency, accountability, and continuous improvement * Leverage data to enable proactive adjustments to enhance productivity, cost-effectiveness, and service excellence * Develop and optimize vendor relationships, oversee contract negotiations, performance management, and strategic partnerships to maintain quality and cost-effectiveness * Partner with business development teams to identify growth opportunities, foster client relationships, and shape strategic initiatives for long-term expansion * Strategically collaborate on pricing models and contract negotiations, balancing profitability, sustainability, and market competitiveness * Oversee financial performance with P&L responsibility, ensuring operational effectiveness and profitability across business functions * Manage budgeting, financial planning, insurance renewals, and investment strategies, aligning operational objectives with long-term fiscal goals * Cultivate key stakeholder relationships, including clients, vendors, and internal teams, fostering trust, transparency, and long-term success * Meet, coach and mentor direct reports at least once monthly; this can include providing or seeking feedback, setting expectations, updates and development opportunities What you'll need: Experience, Education & Certifications: * Bachelor's Degree * Minimum of 8- 10 years' experience in Operational Management and managing employees at all levels of the organization * At least 5 years of experience in a senior leadership or executive role * Experience establishing and managing all aspects of performance management and complex contracts with SLA's and government compliance * Minimum of 3 years of experience with budget development, financial forecasting and P&L responsibility Skills: * Thorough knowledge of the transportation and courier industry or related fields * Strong leadership, mentoring and coaching skills and strong conflict management skills * Must be an analytical, proactive, and strategic critical thinker with ability to anticipate and resolve issues in a constructive manner * Solid understanding of Operations leadership with a strong business and financial acumen * Experience in developing, promoting, and building key relationships with all key stakeholders * Ability to build consensus, develop policies, processes and procedures and maintain a high level of confidentiality * Detail-oriented and ethical decision-making, ensuring integrity and accountability across operations. * Exemplary interpersonal and written/oral communication skills and the ability to work with a variety of people and job positions * Advanced computer skills; proficient with Microsoft Office Suite and adaptability to learn new systems * Strong organization skills and ability to identify, prioritize, and respond to multiple deadlines * Ability to work independently and demonstrates effective problem-solving skills * Strong organizational skills, with the ability to prioritize, multitask, and meet demanding deadlines Even better if you have... * Prior project or contract management experience preferred * Experience with Lean processes; Six Sigma Certification preferred What's In it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Casual Dress Environment Salary Min: $175,000 Salary Max: $225,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: STAT Courier is an equal opportunity employer. STAT Courier considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact STAT Courier's People & Culture.

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives! Job Summary The Operations Manager leads teams by translating strategic goals into actionable operational processes, ensuring alignment with the Empowerment With Accountability (EWA) framework. This role is pivotal in optimizing customer experience, maintaining performance standards, and fostering associate development across multiple functional areas. The Operations Manager oversees operations within the Individual Life Financial Services (ILFS) environment, which includes diverse systems, products, and companies-ranging from legacy contracts to newly issued products. Effective communication across all organizational levels and with external stakeholders is essential. What you will do: This role will support our Customer Engagement Center Team within our Individual Life Financial Services (ILFS) business area. This includes the following: Coaching, mentoring, workforce development Ensuring Team is properly staffed Ensures associates are trained properly Drives efficiencies and process improvement Integrating EWA into daily operations Managing escalations and resolving issues Aligning team capabilities with forecasted volumes Achieving service level and performance metrics Supporting peers and cross-functional collaboration Monitors call quality Leading or contributing to projects and process improvements What you will need: College degree in Business Administration, Insurance, or related field required. 3-5 years of experience in management role with direct reports 2-3 years of call center experience Strong leadership and team management skills Excellent analytical, problem-solving, and decision-making abilities Deep understanding of insurance processes and regulatory requirements Proficiency in operational software and data analysis tools Experience with Five9 phone system preferred but not required Exceptional communication and interpersonal skills Equivalent combinations of education and experience considered Salary Band: 6A #LI - SC1 This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in IN as business needs dictate or for team-building and collaboration. If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York. Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. For all positions: Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered. To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.

Energy: Forget about blending in. Thats not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: Elevate your career as a Region Manager at Monster Energy, where you'll lead the charge in driving sales-generating activities with bottlers and retailers within your territory. Drive outstanding bottler business results through the implementation of strategic joint business plans with our bottling partners, while inspiring and guiding a talented local field sales team. Implement national and local marketing programs that not only boost market share but also exceed budget targets. Your solid market execution and relationship-building prowess will be key to driving market share and surpassing budget targets, fueling Monster Energy's success in your region! The Impact You'll Make: Lead market sales team to achieve annual business plan. Develop joint business plan, execution of quarterly sales and marketing initiatives, and identify opportunities and measure performance indicators within the assigned geography. Attract, recruit, develop, and retain sales talent for the organization. Manage high level bottler relationships with sales center leadership within our bottlers. Implement Monster business unit and division priorities with their specific sales and distribution centers. Complete comprehension and utilization of all Monster Energy Company tools (CRM) and capabilities to maximize productivity and results in their assigned market including but not be limited to surveys, training tools, sales data software, asset allocation, and internal social platforms. Train Bottler Sales Representatives on product knowledge, sales methodologies, and marketing and sales promotions by influencing bottler actions at multiple levels of their organization. Accomplish through partnership ridealongs in retail outlets, sales presentations within the bottler's facilities, "huddle" calls with bottler reps, and team calls with both internal and external partners. Sell at retail (outlet level) aligned against quarterly strategic initiatives focused on innovation, distribution, displays, and cold/ambient equipment placements. Accomplish in conjunction with bottler partners in the trade together or through influencing bottler actions. Lead and develop region crew drives, market audits, company meetings and events, sampling initiatives plus local retail meetings. Duties would include planning, communicating, executing and owning all facets of sales events, set-up, tear-down, customer hosting, sales presentations, and additional responsibilities. Who You Are: Prefer a Bachelor's Degree in the field of -- Business Administration Between 3-5 years of experience in Sales or Marketing in Beverage or Consumer packaged goods (CPG) field Computer Skills Desired: Proficiency using Microsoft Office Suite Preferred Certifications: Be at least of 21 years of age and maintain an acceptable driving record Additional Knowledge or Skills to be Successful in this role: Forecasting, experience with Nielsen, Information Resources Inc (IRI), and other sales reporting systems Monster Energy provides a competitive total compensation; this position has an annual estimated salary of $40,950-$54,600. The actual pay may vary depending on your skills, qualifications, experience, and work location.

At eimagine, we believe your best work happens when you're empowered to share your unique talents. We foster a remote-enabled environment, recognized as a Best Place to Work since 2015, where continuous learning and team support are core values. For over 24 years, we've helped clients navigate technology and business change, delivering value and outcomes that enable their success. Role Overview The Vice President, Delivery Operations is responsible for leading and managing all aspects of service delivery for clients. This executive role is fully accountable for delivery outcomes, team performance, and operational excellence across the organization. The Vice President is the primary escalation point for any delivery-related issues, ensuring prompt resolution and protecting client relationships. This position does not include responsibilities for presales activities or business development; the focus is exclusively on delivery execution and operational rigor. Key Responsibilities Model the way by driving growth and innovation, leading with humility and service to others, and fostering authentic connection and awareness. Own accountability for all delivery outcomes, including project-based, managed services, and hybrid client engagements. Serve as the primary escalation point for delivery challenges, risks, and billing or resourcing concerns, ensuring timely resolution and communication with leadership. Oversee the adoption of delivery frameworks designed to build client trust through transparent, consistent project execution and measurable results. Lead formal project review and audit processes to ensure quality, compliance, and continuous improvement. Exercise cross-functional authority over delivery disciplines, including Business Analysis, Quality Assurance, Independent Verification & Validation (IV&V), Data, Platform, and Custom Application teams. Establish governance standards that protect client satisfaction, profitability, and effective scope management. Act as a visible, trusted delivery executive with key accounts-proactively engaging to understand business drivers, operational realities, and success measures. Partner with Client Partners and Sales to scope engagements realistically, set accurate expectations, and protect delivery capacity. Implement and enforce delivery playbooks, performance metrics, and operational ceremonies to ensure predictability, quality, and repeatability. Monitor delivery capacity and utilization; collaborate with Resource Management to address shortfalls and maintain project momentum. Drive accountability for adherence to delivery frameworks and continuous improvement across all teams. Advocate for delivery teams-removing roadblocks, securing resources, and holding leaders accountable for execution excellence. Mentor delivery leaders, fostering the development of skills, business acumen, and customer focus required for top-tier professional services. Promote a culture of transparency, cross-team collaboration, and relentless focus on client value. Champion continuous improvement in delivery management practices and operational processes. Communicate professionally with clients and internal teams, including crafting clear emails and providing timely meeting summaries and action items. Facilitate training sessions and present delivery lessons learned to internal teams and leadership. Desired Skills & Experience 12+ years in IT professional services delivery; 7+ years in executive or senior leadership roles with P&L or enterprise delivery accountability. Bachelor's degree in business, technology, or a related field. Active certification through PMI (PMP required); advanced certifications in Program/Portfolio Management, Agile/Scaled Agile, or IT Service Management preferred. Proven history in customer-facing, professional services leadership roles. Experience overseeing multi-discipline teams (PMO, Managed Services, Functional Roles, Platform/Custom Delivery). Demonstrated ability to implement governance frameworks, delivery metrics, and quality assurance practices at scale. Exceptional organizational, leadership, and managerial skills. Strong verbal and written communication skills; excellent facilitation abilities. Ability to balance attention to detail with a strategic view of delivery performance. Disciplined leadership and ability to remain calm and professional under pressure. Other Requirements Willingness to travel for client and delivery site visits. Ability to operate effectively under pressure; decisive and direct in confronting issues. Strong servant leadership ethos balanced with a results-driven approach. Demonstrated ability to align delivery with business outcomes, focusing on client success rather than solely technical outputs.

Director of Operations (AKA Director of Residential Facilities) Sometimes a title change is less about changing the work and more about recognizing the full scope of leadership the role already requires. We're using the title Director of Operations in this post because this position goes beyond traditional facilities oversight - it calls for someone who can lead people, strengthen systems, and help operations run smoothly across the organization. While residential facilities remain a core focus of the role, we're excited to welcome candidates who bring a broader operations mindset alongside (or in addition to) property management experience. Who We Are The John Boner Neighborhood Centers (JBNC) strengthens neighborhoods through people-centered programs and high-quality services. We care deeply about our community - and that means ensuring the places where neighbors live and gather are safe, dependable, and well-maintained. The New (but Familiar) Role This position leads operational oversight across our residential portfolio (240 rental units: 172 multifamily + 68 scattered homes), while also serving as a key partner across the organization in planning, process improvement, and performance management. Why "Director of Operations"? Because you'll do a bit more than housing facilities management: you'll help build systems, processes, and teams that make everything work better - and we want ops leaders, process thinkers, and "systems people" to consider this role, even if they aren't property-specific experts. What You'll Do Operational Leadership * Lead and support the Residential Maintenance Manager and maintenance team to keep properties functional, safe, and welcoming. * Build clear, efficient systems and processes to improve responsiveness, accountability, and outcomes. * Coordinate preventative maintenance planning, asset tracking, and repair workflows. Strategic Planning & Resource Management * Monitor operational performance through data, KPIs, and financial reports. * Assist in budgeting, forecasting, and vendor contract oversight to drive sustainable use of resources. * Partner with internal stakeholders to align residential operations with broader organizational goals. Systems & Team Culture * Coach and develop your team to foster a culture of ownership, accountability, and continuous improvement. * Ensure compliance with safety, regulatory, and quality standards. * Bring operational clarity to complex problems and collaborate across departments to solve them. What We're Looking For You'll thrive here if you: * Are excited by systems, processes, and operational excellence. * Have experience leading teams - whether in facilities, operations, program management, or related functions. * Think beyond "putting out fires" and toward long-term operational improvements. * Balance the big picture with strong attention to detail and follow-through. * Enjoy mentoring and developing people as much as optimizing processes. (If you also know your way around building systems, appliances, and property compliance - sweet! But that's not the only path to success here.) Perks & Culture * Mission-driven work environment focused on community impact. * Collaborative, supportive team culture that values innovation and practical solutions. * Opportunity to shape how operational excellence shows up in a dynamic nonprofit setting. PS--We are eager to meet you! As a heads up, JBNC will be closed between 12/24 - 1/2, so there may be a slight delay in response time to your application. We can't wait to connect--most likely in the new year!

Verita Telecommunications Corp is seeking a talented, motivated and quality-minded Operations Director in Indianapolis. This is your opportunity to be a part of something special and establish your professional career. Our employees have applied a broad spectrum of backgrounds and strengths in building a formidable reputation for excellent quality and service within the industry. The upcoming years promise to be unprecedented in the growth of telecommunications infrastructure and technology. Join the VTC Team today in our continued success and prosperity. Essential Duties and Responsibilities: * Lead daily oversight of production and quality assurance related to Underground and Aerial construction * Develops, tracks, and maintains production, safety, and quality metrics * Provides support to Customer in tracking production activities and goals * Provide recommendations/suggestions for quality improvement and work efficiencies as well as implement quality control techniques/methods to overall business unit production * Hire, manage and train employees; schedule work for crews; ensure employees follow rules, practices and policies and schedules are met on time * Prepare reports, forecasts, and budgets as required * Efficiently research, troubleshoot and provide solutions to job-related items * Ensure all corporate policies and procedures are followed and contribute to company strategies and plans * Think pro-actively with excellent problem-solving skills * Performs other related duties as assigned. Required Skills and Knowledge for a Successful Candidate: * Minimum 10 years' experience in Underground and/or Aerial Construction required * Previous experience and an understanding of Cable TV and fiber optic networks (strand, coax, fiber splicing and activation) * Have a working knowledge of Microsoft Office Suite and preferably one or more of the other resource tools previously listed * Willing to expand your knowledge, be challenged and grow in a dynamic and upward trending environment * Capable of providing high productivity and quality workmanship while remaining detail-oriented * Exercise competent judgment and initiative in executing responsibilities * Display exceptional planning and organizational skills and the ability to multitask and prioritize * Possess a high school diploma or equivalent * Able to successfully pass a background check and drug screen * Maintain valid driver's license Team Verita Benefits! Financial Wellbeing * Competitive pay with ongoing performance review and annual merit increase * Performance based incentives * 401(k) with company match Health & Wellness * Choice of various PPO, HMO, and HSA accompanied plans Family & Lifestyle * Paid Time Off, Paid Holidays, Bereavement Leave Planning for the Unexpected * Short and long-term disability, life insurance Paid for by the company * Accidental death & dismemberment Paid for by the company * Voluntary life insurance, accident, and critical illness

Job Description The Director of Operations is responsible for driving operational excellence of assigned manufacturing plant(s) by ensuring consistent execution of manufacturing processes, achieving production targets, improving efficiency, and fostering a culture of continuous improvement to align plant performance with overall business goals. The ideal candidate will be a hands-on leader with proven plant management experience managing complex manufacturing environments, fostering high-performance cultures and achieving Key Performance Indicators (KPI's) related to safety, quality, cost, delivery and employee engagement. This position will serve as a contributing member of the Senior Leadership Team and participate in the decision-making process concerning the direction and future growth of the company. POSITION GUIDELINES: 1. Utilize a coaching style of management. 2. Maintain confidentiality in all areas of responsibility as required. 3. Promote the company's development of a cogent work ethic, loyalty, integrity and proper business philosophy. 4. Maintain consistency in all interactions with associates. 5. Stay abreast and updated on current trends and opportunities that could impact the company. 6. Adhere to company procedures and guidelines. JOB DUTIES & RESPONSIBILITIES: 1. Manage and oversee the day-to-day operations of assigned plant location(s) to meet or exceed profit, revenue, OTD, productivity, efficiency, and quality standards. 2. Develop and execute operations strategies that support business growth, cost control, capacity expansion, and process innovation. 3. Develop and execute manufacturing location strategy and sourcing strategy for new and existing production programs 4. Set and monitor KPI's to drive accountability and performance. 5. Implement standardized processes and leverage best practices to ensure consistency and continuous improvement. 6. Champion Lean Six Sigma and other continuous improvement methodologies to reduce waste, optimize throughput, and improve operational performance. 7. Foster a strong quality-focused culture across to consistently meet production targets while upholding high-quality manufacturing standards. 8. Promote and maintain a safety culture, ensuring full compliance with regulatory requirements and corporate policies. 9. Lead, mentor and develop managers, build succession plans to ensure strong bench strength. 10. Partner with sales, engineering, quality, purchasing, finance, and HR to support integrated business objectives. 11. Manage and propose site level capital projects, budgets, and resources in alignment with strategic priorities. 12. Collaborate with sales to ensure operational alignment with customer service expectations. 13. Provide clear communication and leadership to the operations group to act as a cohesive unit for supporting our customer base. 14. Provide clear, timely reporting to the leadership team. 15. Provide the operating group with insight into global labor and productivity economics. 16. Utilize technical expertise to analyze processes and implement problem-solving tools that proactively address operational risks before they impact customer satisfaction or financial performance. 17. Actively engage in MRB processes, design reviews, corrective action implementation, production floor support, equipment maintenance, calibration programs, supplier and internal audits, documentation reviews, customer complaint resolution, inspection practices, product costing, and continuous improvement initiatives. 18. Serve as a key member of the ISO9001 and ISO13485 audit teams. 19. Lead weekly planning and commitment meetings. 20. Participate in strategy development and budget planning. 21. Travel as needed between plant locations to coordinate and provide oversite to support operations and cross-site initiatives. 22. Other duties as assigned. QUALIFICATIONS Experience/Background: Minimum of 10 to 15 years of progressive leadership experience in operations management, including multi-site management. Minimum of 10 years of experience in Plant Management or a senior manufacturing management role. Travel up to 50% of the time within the U.S. and internationally Must be a U.S. Citizen with the ability to obtain an U.S. Government Security Clearance. Skills: Exceptional leadership and communication (interpersonal, verbal and written) skills Strong organization skills with the ability to manage multiple projects and priorities Strong financial acumen with ability to manage P&L, control costs, and interpret financial statements Ability to lead and drive operational change Hands-on, data-driven and solutions-oriented mindset Effective negotiator with suppliers, vendors, and other stakeholders Capable of identifying and addressing ethical and legal risks. Proficient with Microsoft Applications and database management tools Strong understanding of ERP/MRP systems. IFS and Made-2-Manage preferred. Education: Bachelor's degree in Operations Management, Engineering, Business or related field. MBA Preferred ENVIRONMENTAL & PHYSICAL REQUIREMENTS Manufacturing / Non-Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time. Powered by ExactHire:189597

Manager: VP and/or Chief Operations Officer Pay Status: Salary, Exempt The Director of Logistics will provide strategic leadership and operational oversight of all transportation and logistics functions supporting the company's Renewable Natural Gas (RNG) production. This role is responsible for the optimization, strategic growth and full P&L management of the transportation and logistics department supporting our RNG facilities, as well as entry into related markets. Sagepoint Energy embodies core values of dependability, excellence, and integrity. Essential Duties and Responsibilities Drive business development efforts by identifying prospective clients, building strategic partnerships, and expanding service offerings within the transportation and logistics segment of the business. Lead strategic growth planning by analyzing new markets, evaluating logistics expansion opportunities, and positioning Sagepoint Logistics for long-term scalability. Lead, mentor, and develop the Logistic Manager, Drivers, and support staff to ensure safe, efficient, and reliable fleet operations. Foster a culture of accountability, safety, and high performance. Second level oversight of day-to-day trucking operations, including scheduling, routing, and resource allocation to maximize loads transported to the RNG facilities. Implement strategies to optimize efficiency, reduce downtime, and minimize cost per ton hauled. Develop, manage, and own Sagepoint Logistics' budget, including expense control and financial reporting. Monitor KPIs and cost drivers to ensure sustainable operations. Ensure compliance with DOT, environmental, and company standards/regulations. Drive a proactive safety program and maintain a high standard of operational readiness. Collaborate with senior leadership to align logistics strategies with company goals for RNG production. Analyze operational and financial data to identify opportunities for improvement. Research and adopt best practices, new technologies, and innovative approaches to improve fleet performance. Education/Experience is required when indicated, desired otherwise. Bachelor's degree in logistics, supply chain, business administration, or related field required 7+ years of progressive leadership experience in logistics or transportation, with direct trucking fleet management experience. Demonstrated success managing P&L and delivering measurable financial results. Strong knowledge of DOT requirements, safety standards, and fleet compliance. Experience in agriculture, waste hauling, renewable energy, or related industries strongly preferred. Experience with natural gas vehicle fleets (NGVs) and/or CNG operating experience is preferred. Proven leadership and team development skills with the ability to manage in a dynamic, fast-paced environment. Excellent communication, negotiation, and interpersonal skills. Analytical mindset with the ability to interpret data and make informed decisions. Physical Demand The physical demands described next are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Position requires minimal lifting (up to 25 lbs.), mostly desk work Strength and flexibility to work at a desk for up to eight hours Satisfactory performance of the essential duties of this job will require standing, kneeling, sitting, and walking as well as fine motor skills (especially of the hands) and the extended reach of arms. Walking, hearing, and sight are required. Work Environment The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. While performing the duties for this position, the employee is primarily located in an office environment. While on project sites, the employee may be exposed to wet or humid conditions and all-season outdoor weather conditions such as extreme cold or extreme heat. The employee may occasionally be asked to work in high/precarious places and/or confined spaces, work within proximity of moving mechanical parts, be around fumes or airborne particles, toxic or caustic chemicals, animal manure, food waste products, biogas, may be subject to loud noises and strong vibrations, and encounter frequent truck and equipment traffic. Compensation Salary is paid on a bi-weekly basis and will be consummate with the value and experience the candidate brings to the role. In addition to base salary, compensation includes the option to participate in company sponsored medical, dental, and vision insurance plans and in a retirement savings program as well as paid personal time off and holidays. You will also be eligible for a monthly bonus and participation in the employee Long-Term Incentive plan. Sagepoint Energy is an equal opportunity employer. Women, veterans, and minorities are encouraged to apply.

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. Recruit, hire, and train team members while building a pipeline of future leaders within the organization. Engage employees through coaching, recognition, and career development opportunities. Special Initiatives Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are Strategic - You think ahead and design scalable solutions. Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves Bachelor's degree in Business, Operations, Finance, or related field preferred. 8+ years of progressive experience in automotive, financial services, or related industries. 5+ years of proven leadership, including managing large, multi-site or high-volume teams. Strong financial acumen and ability to manage budgets. Demonstrated success in process transformation, compliance management, and stakeholder influence. Proficiency with CRM platforms and core business technology tools. Nice-to-Haves Direct experience in title operations or processing. Experience leading operations through automation, digitization, or regulatory change. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace. In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business. You Are: * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. What You'll Do: Strategic Leadership * Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution. * Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability. * Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives. * Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency. Operational Excellence * Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards. * Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience. * Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews. * Serve as the primary liaison to internal and external stakeholders on all title-related matters. People Leadership * Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth. * Recruit, hire, and train team members while building a pipeline of future leaders within the organization. * Engage employees through coaching, recognition, and career development opportunities. Special Initiatives * Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership. * Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience. Who You Are * Strategic - You think ahead and design scalable solutions. * Collaborative - You thrive in cross-functional partnerships and influence across the business. * People-Focused - You inspire, grow, and develop strong teams. * Customer-Obsessed - You relentlessly pursue accuracy and service excellence. Must-Haves * Bachelor's degree in Business, Operations, Finance, or related field preferred. * 8+ years of progressive experience in automotive, financial services, or related industries. * 5+ years of proven leadership, including managing large, multi-site or high-volume teams. * Strong financial acumen and ability to manage budgets. * Demonstrated success in process transformation, compliance management, and stakeholder influence. * Proficiency with CRM platforms and core business technology tools. Nice-to-Haves * Direct experience in title operations or processing. * Experience leading operations through automation, digitization, or regulatory change. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!

Do you get energized by leading and motivating multiple managers and operations? Are you highly organized with the ability to prioritize a long list of equally meaningful responsibilities? Do you consider yourself to be self-sufficient with a level of expertise to hold all resources and areas of the business transparent and accountable? It takes a special kind of person to do those types of things successfully. If you are that kind of person, DHL Supply Chain has the opportunity for you. Job Description We're looking for an Operations Director to lead multiple distribution centers - each with individual customers who have their own sets of requirements. You'll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success. You'll be held to very high standards - because our company has set a very high standard in our industry. Our ideal Operations Director has a full understanding of the importance of customer relationships - including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group. * You'll drive a culture of performance and results through your teams * You'll assemble and advise strong teams at each distribution center in your group * You'll lead multiple teams and support their professional development at all levels * You'll support your group and drive performance by developing a strong network throughout DHL Supply Chain's functional departments * You'll be a key member of the management team of the largest global supply chain company * You'll have access to a myriad of development and educational programs to help your leaders grow * You'll work with your manager on developing your growth and career direction * You'll have entrepreneurial-like freedom to structure your business unit * You'll get results * You'll love it Required Education and Experience * Bachelors degree or equivalent experience, required * MBA or equivalent, preferred * 7+ years of experience within supply chain, required * 3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and implementation, required * Experience as a management consultant or in a strategic role within a supply chain function, preferred Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays. Our Organization is an equal opportunity employer. ","title

CIRCLE CITY ABA : Circle City ABA provides Applied Behavior Analysis Therapy for children and adolescents diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment where play meets progress through high-quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower children with autism through applied behavior analysis therapy. Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take our word for it, reach out to us and speak to our current team members! Why Work for Circle City ABA? The better question is why not? Just a few of the perks of being a CIRCLE CITY ABA full-time team member are below: · Health, Dental, and Vision Insurance · Competitive compensation · Paid time off · Paid training · 401k Eligibility · Dedication to your professional and personal development Center Operations Director Job Responsibilities: · Ensures day-to-day operation of Circle City ABA Center-based services, including key functions such as administrative support, the safety of participants, inquiry support · Provide administrative human resources support for the onboarding process; hiring of Registered Behavior Technician (RBT), Behavior Technicians · Responsible for facilitating center employee training · Provide administrative human resources support for employee performance and any corrective action plans · Responsible for reviewing payroll · Maintain electronic files according to HIPPA and Circle City ABA company policy · Attends parent meetings to assist BCBA in the maximization of authorized hours and to increase participation in services and discuss any financial needs and options · Providing website updates and content to Marketing · Ensure maximum utilization; scheduling center staff with clients · Maintain a clean, safe, and positive environment for clients and employees within the center by ensuring compliance with all relevant building and safety codes, including addressing building and facility maintenance and emergencies, while scheduling and hosting vendors for center needs · Assist in the facilitation in client enrollment · Maintain tour readiness throughout the Center · Ensure productivity and efficiency of the center in the office · Non-clinical opening and closing duties · Purchasing and tracking of supplies for the center · Facilitates and assists with if necessary, cleaning and organization duties Requirements Education: Must possess one of the following: • A Bachelor's degree in an applicable social services field from an accredited university is preferred but not required • At least 2 years of experience specifically in the coordination/management of services preferably in an ABA setting Salary Description $65,000-$75,000

Title: Director of Operations Immediate Supervisor: Vice President of Operations Exempt Non-Exempt Responsible for all aspects of day-to-day operations of one or more regions of business. Principal duties and Responsibilities: Supervise all aspects of business from supplies to staff and production. Confirm quality of work being done and quantity done at the end of each day. Responsible for maintaining acceptable performance standards and metrics of crews. Maintain contract and/or performance schedule. Oversee day-to-day performance of staff. Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc. Ensure safety practices and procedures and human resource policies and procedures are being followed at all times. Financial responsibility for all offices in assigned region with the goal of maximum profitability. Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas. Perform other related work as assigned using available resources to achieve established goals. Position Requirements: High School Diploma Organized and motivated to provide project support as directed Conscientious professional who has a pleasant phone manner and excellent organizational skills 10+ years operations management experience in the field Proficient in Microsoft Office products, specifically Word, Excel and Outlook (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)

B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 3 Multifamily Communities Alpine Studio, Beechmill, and The Jacob (Indianapolis, IN) - 370 Units WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager. KEY RESPONSIBILITIES Property and Asset Management Work cross-functionally across all teams to ensure eviction processes are performed according to company policy. Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards. Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment. Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability. Monitor and manage budgets ensuring cost-effectiveness without compromising quality. Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs). Team Leadership and Management Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions. Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability. Foster a collaborative and resident-focused culture to drive excellence in service delivery. Resident & Prospect Satisfaction Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service. Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience. Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies. Leasing and Prospect Engagement Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals. Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional. Monitor feedback and collaborate cross-functionally to enhance the customer experience. Compliance and Reporting Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards. Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities. Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer-focused mindset. Strong verbal and written communication skills. A minimum of three (3) years of management experience leading a team. A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred. Experienced in property financial analysis and must be able to read and understand financial reports. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. Must be able to effectively manage in a crisis. A desire for professional development and continued learning Ability to manage one's time effectively and productively. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. A High school diploma or equivalent (e.g., GED) required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDOS

When you join the Elwood family, you become part of team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily. #powerthepurple General Purpose: The Regional Operations Manager is responsible for providing service operations support to branches to ensure the on-time fulfillment of quality associates necessary to achieve growth goals. The Regional Operations Manager is to ensure that the branch teams are trained and equipped to recruit, source, advertise, screen, onboard to comply with prescribed requirements, and service clients. All employees consistently support and promote the company mission, five key beliefs, philosophies, and provide Superior Customer Service in all aspects of the job. Essential Functions: Monitor past due and open assignment reporting to identify and proactively engage with branch and regional leadership to help ensure 100% on-time fulfillment. Work with regional and branch leadership to ensure achievement of branch efficiency benchmarks and recruiter metric expectations. Prepare teams for successful operational audits, adherence to client promises, and compliant execution of third-party MSP/VMS program requirements. Consult on and help execute online and local recruiting plans. Ensure operational field staff are hired timely and trained to the point where they can execute their job duties. Drive adoption of recruiting and operational tools and techniques across the assigned region. Responsible for helping ensure successful new branch openings, client rollovers, and acquisition branch transitions through planning and in person support. Desired Skills & Experience: This person should reside in the West Region and have the ability to travel when there is an in-person need within the region. Current or previous Elwood experience is required. Maintain mastery of service operations software systems and tools. Maintain a thorough knowledge of employment laws and regulations Ability to work with all levels of leadership and staff to proactively communicate and resolve issues with the highest sense of urgency. Two plus year's experience recruiting, sourcing, and placing talent in relation to a budget and/or performance metric goals. Excellent computer skills including proficiency in Microsoft Office suite. Strong verbal and written communication skills. A valid driver's license is required for this role as it entails travel to branches as needs arise. What Elwood Staffing can offer you: Health, Dental and Vision plan Prescription drug plan Life and Supplemental Life Insurance Short and Long - Term Disability 401K Plan with company contribution Telemedicine - Teledoc Employee Assistance Program Access to Benefit Advocates Discount tickets, travel, and shopping-Working Advantage Dell computer discount Enterprise Rental Car discount Chairman's Club Anniversary awards program Tuition reimbursement Certified Staffing Professional training and certification $500 bonus paid for completion of approved Professional Certification $500 Recruitment Incentive for Internal Careers Bereavement Leave Paid Time Off & Paid Holidays Progressive training and development Opportunities for advancement throughout our company Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry! Find out more about us at www.elwoodstaffing.com. We are an Equal Opportunity Employer.