Managing Director, Government Contracts
Washington, DC
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
The Managing Director is responsible for driving practice area strategy by leading and managing client engagements, achieving financial performance goals, and fostering both client satisfaction and employee engagement. Key responsibilities include contributing to budget development, ensuring revenue and contribution targets are met, and identifying growth opportunities through innovative solutions that address market changes. As a subject matter expert, the Managing Director will craft practical client solutions and oversee the recruitment, development, and career progression of a high-performing team of consultants. By modeling the Company’s core values, the Managing Director will provide inspirational leadership that empowers the team, encourages creativity, and drives collective goal achievement.
Operations, Business Development, Leadership, Strategic Planning
Responsible for supporting the practice in meeting or exceeding the defined annual budget (including revenue generation, overall utilization of assigned resources, and execution of profitable engagement work streams that may be either qualitative or quantitative in nature).
Develop and implement strategic sales and marketing programs to acquire new accounts while retaining and expanding existing engagements within the practice area.
Lead and delegate assignments effectively, providing clear instructions, monitoring progress, and ensuring consistently high-quality work product.
Cultivate and maintain relationships with existing key and strategic accounts, while promoting cross-selling opportunities across other service areas.
Achieve or exceed individual utilization goals, aligned with revenue targets set by company leadership.
Manage, mentor, and develop a team of direct reports, fostering a culture of empowerment, execution, and growth.
Drive business development, client coordination, and project management, while providing mentorship to staff and ensuring overall engagement success.
Identify new market segments and assess operational challenges, ensuring readiness to adapt and excel in a competitive marketplace.
Demonstrate understanding of market availability, resources and demand for services to evaluate and adjust pricing and delivery of strategies as needed.
Enhance business development efforts using CRM tools, ensuring data-driven decision-making and streamlined operations.
Travel as required to meet client, team, and leadership needs.
Establish and maintain quality control standards for service delivery, addressing challenges swiftly to uphold a reputation for excellence and value.
Prepare, oversee, and execute practice strategic plans that align with the organization’s vision and defined business objectives.
Review and maintain accurate contracts for work within the practice, coordinating with Legal Counsel Vice President.
Ensure compliance of operations with all local, state and Federal (and International, if applicable) regulations, as well as compliance with company policy.
Other duties as assigned.
Qualifications
Bachelor’s degree in business administration, accounting, finance, or engineering field.
Advanced degrees or professional certifications are highly desirable.
Minimum of 12 years’ industry experience.
5+ years’ experience as a senior leader of a division or department, including responsibility for financial performance and experience leading service-oriented teams in a related industry.
Consistently generate a minimum of $1M revenue annually from individual client relationships.
In-depth knowledge of federal contracting principles, processes, and regulations, including the Federal Acquisition Regulation, the Cost Accounting Standards, Uniform Guidance for federal financial assistance, and related agency supplements.
Experience testifying as an expert witness at trial or by deposition.
Holders of a security clearance are highly desirable.
Experience in providing Senior Review for technical report deliverables.
Able to communicate effectively (written and verbal) with co-workers, clients, and vendors.
Able to provide oversight and direction to assigned personnel.
Excellent leadership, communication, and organizational skills.
Excellent analytical and problem-solving skills.
Proven ability to think strategically and effectively translate strategy into executable actions.
Strong crisis management and conflict mediation skills.
Proven emotional intelligence to work effectively with a wide variety of individuals at all levels, both internally and externally.
Able to perform complex tasks and handle multiple priorities and the ability to perform exceptionally under high stress conditions.
Knowledge of computer operations and standard software packages (word processing, spreadsheets, Adobe) required.
Additional Information
The Vertex Companies LLC is a dynamic growth focused organization committed to creating opportunities for our employees through continuous growth and success of the company. The successful candidate will share this commitment and will have the ability to contribute to our growth immediately.
All your information will be kept confidential according to EEO guidelines.
#LI-hybrid
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at ************************.
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Defensive Cyber Operations Director
McLean, VA
Key Role:
Join a dynamic team of cybersecurity and technology professionals implementing and delivering advanced defensive cyber operations solutions within the DoD. Partner with solution architects, engineers, cybersecurity professionals, and other technologists delivering innovative solutions. Identify the right mix of tools and techniques to translate client's cyber operations needs and goals into a plan that will enable secure and effective solutions. Guide teams through a critical approach to cyber operations design, providing alternatives and customizing solutions to maintain a balance of security and mission needs. Innovate in the defensive cyber operations market space and leverage market knowledge to bring new ideas and technology to solve the most critical missions. Identify opportunities to improve missions of national importance and protect critical assets. Implement innovative cyber defense solutions across the company. Due to the nature of work performed within this facility, U.S. citizenship is required.
Basic Qualifications:
15+ years of experience with DoD cyber programs
Experience shaping cyber defense strategies and bringing new ideas into operations
Experience developing project schedules using tools, including MS Project and MS Excel
Experience with project management
Ability to analyze assigned missions for capability gaps in Defensive Cyber Operations (DCO) and recommend solutions
Bachelor's degree
Additional Qualifications:
Possession of excellent verbal and written communication skills
PMP Certification
OS Certification
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $185,700.00 to $345,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
Managing Director, Government Contracts
Washington, DC
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
The Managing Director is responsible for driving practice area strategy by leading and managing client engagements, achieving financial performance goals, and fostering both client satisfaction and employee engagement. Key responsibilities include contributing to budget development, ensuring revenue and contribution targets are met, and identifying growth opportunities through innovative solutions that address market changes. As a subject matter expert, the Managing Director will craft practical client solutions and oversee the recruitment, development, and career progression of a high-performing team of consultants. By modeling the Company's core values, the Managing Director will provide inspirational leadership that empowers the team, encourages creativity, and drives collective goal achievement.
Operations, Business Development, Leadership, Strategic Planning
* Responsible for supporting the practice in meeting or exceeding the defined annual budget (including revenue generation, overall utilization of assigned resources, and execution of profitable engagement work streams that may be either qualitative or quantitative in nature).
* Develop and implement strategic sales and marketing programs to acquire new accounts while retaining and expanding existing engagements within the practice area.
* Lead and delegate assignments effectively, providing clear instructions, monitoring progress, and ensuring consistently high-quality work product.
* Cultivate and maintain relationships with existing key and strategic accounts, while promoting cross-selling opportunities across other service areas.
* Achieve or exceed individual utilization goals, aligned with revenue targets set by company leadership.
* Manage, mentor, and develop a team of direct reports, fostering a culture of empowerment, execution, and growth.
* Drive business development, client coordination, and project management, while providing mentorship to staff and ensuring overall engagement success.
* Identify new market segments and assess operational challenges, ensuring readiness to adapt and excel in a competitive marketplace.
* Demonstrate understanding of market availability, resources and demand for services to evaluate and adjust pricing and delivery of strategies as needed.
* Enhance business development efforts using CRM tools, ensuring data-driven decision-making and streamlined operations.
* Travel as required to meet client, team, and leadership needs.
* Establish and maintain quality control standards for service delivery, addressing challenges swiftly to uphold a reputation for excellence and value.
* Prepare, oversee, and execute practice strategic plans that align with the organization's vision and defined business objectives.
* Review and maintain accurate contracts for work within the practice, coordinating with Legal Counsel Vice President.
* Ensure compliance of operations with all local, state and Federal (and International, if applicable) regulations, as well as compliance with company policy.
* Other duties as assigned.
Qualifications
* Bachelor's degree in business administration, accounting, finance, or engineering field.
* Advanced degrees or professional certifications are highly desirable.
* Minimum of 12 years' industry experience.
* 5+ years' experience as a senior leader of a division or department, including responsibility for financial performance and experience leading service-oriented teams in a related industry.
* Consistently generate a minimum of $1M revenue annually from individual client relationships.
* In-depth knowledge of federal contracting principles, processes, and regulations, including the Federal Acquisition Regulation, the Cost Accounting Standards, Uniform Guidance for federal financial assistance, and related agency supplements.
* Experience testifying as an expert witness at trial or by deposition.
* Holders of a security clearance are highly desirable.
* Experience in providing Senior Review for technical report deliverables.
* Able to communicate effectively (written and verbal) with co-workers, clients, and vendors.
* Able to provide oversight and direction to assigned personnel.
* Excellent leadership, communication, and organizational skills.
* Excellent analytical and problem-solving skills.
* Proven ability to think strategically and effectively translate strategy into executable actions.
* Strong crisis management and conflict mediation skills.
* Proven emotional intelligence to work effectively with a wide variety of individuals at all levels, both internally and externally.
* Able to perform complex tasks and handle multiple priorities and the ability to perform exceptionally under high stress conditions.
* Knowledge of computer operations and standard software packages (word processing, spreadsheets, Adobe) required.
Additional Information
The Vertex Companies LLC is a dynamic growth focused organization committed to creating opportunities for our employees through continuous growth and success of the company. The successful candidate will share this commitment and will have the ability to contribute to our growth immediately.
All your information will be kept confidential according to EEO guidelines.
#LI-hybrid
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our "Lifetime of Learning" program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at ************************.
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Managing Director, Government Contracts
Washington, DC
The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.
Job Description
The Managing Director is responsible for driving practice area strategy by leading and managing client engagements, achieving financial performance goals, and fostering both client satisfaction and employee engagement. Key responsibilities include contributing to budget development, ensuring revenue and contribution targets are met, and identifying growth opportunities through innovative solutions that address market changes. As a subject matter expert, the Managing Director will craft practical client solutions and oversee the recruitment, development, and career progression of a high-performing team of consultants. By modeling the Company's core values, the Managing Director will provide inspirational leadership that empowers the team, encourages creativity, and drives collective goal achievement.
Operations, Business Development, Leadership, Strategic Planning
Responsible for supporting the practice in meeting or exceeding the defined annual budget (including revenue generation, overall utilization of assigned resources, and execution of profitable engagement work streams that may be either qualitative or quantitative in nature).
Develop and implement strategic sales and marketing programs to acquire new accounts while retaining and expanding existing engagements within the practice area.
Lead and delegate assignments effectively, providing clear instructions, monitoring progress, and ensuring consistently high-quality work product.
Cultivate and maintain relationships with existing key and strategic accounts, while promoting cross-selling opportunities across other service areas.
Achieve or exceed individual utilization goals, aligned with revenue targets set by company leadership.
Manage, mentor, and develop a team of direct reports, fostering a culture of empowerment, execution, and growth.
Drive business development, client coordination, and project management, while providing mentorship to staff and ensuring overall engagement success.
Identify new market segments and assess operational challenges, ensuring readiness to adapt and excel in a competitive marketplace.
Demonstrate understanding of market availability, resources and demand for services to evaluate and adjust pricing and delivery of strategies as needed.
Enhance business development efforts using CRM tools, ensuring data-driven decision-making and streamlined operations.
Travel as required to meet client, team, and leadership needs.
Establish and maintain quality control standards for service delivery, addressing challenges swiftly to uphold a reputation for excellence and value.
Prepare, oversee, and execute practice strategic plans that align with the organization's vision and defined business objectives.
Review and maintain accurate contracts for work within the practice, coordinating with Legal Counsel Vice President.
Ensure compliance of operations with all local, state and Federal (and International, if applicable) regulations, as well as compliance with company policy.
Other duties as assigned.
Qualifications
Bachelor's degree in business administration, accounting, finance, or engineering field.
Advanced degrees or professional certifications are highly desirable.
Minimum of 12 years' industry experience.
5+ years' experience as a senior leader of a division or department, including responsibility for financial performance and experience leading service-oriented teams in a related industry.
Consistently generate a minimum of $1M revenue annually from individual client relationships.
In-depth knowledge of federal contracting principles, processes, and regulations, including the Federal Acquisition Regulation, the Cost Accounting Standards, Uniform Guidance for federal financial assistance, and related agency supplements.
Experience testifying as an expert witness at trial or by deposition.
Holders of a security clearance are highly desirable.
Experience in providing Senior Review for technical report deliverables.
Able to communicate effectively (written and verbal) with co-workers, clients, and vendors.
Able to provide oversight and direction to assigned personnel.
Excellent leadership, communication, and organizational skills.
Excellent analytical and problem-solving skills.
Proven ability to think strategically and effectively translate strategy into executable actions.
Strong crisis management and conflict mediation skills.
Proven emotional intelligence to work effectively with a wide variety of individuals at all levels, both internally and externally.
Able to perform complex tasks and handle multiple priorities and the ability to perform exceptionally under high stress conditions.
Knowledge of computer operations and standard software packages (word processing, spreadsheets, Adobe) required.
Additional Information
The Vertex Companies LLC is a dynamic growth focused organization committed to creating opportunities for our employees through continuous growth and success of the company. The successful candidate will share this commitment and will have the ability to contribute to our growth immediately.
All your information will be kept confidential according to EEO guidelines.
#LI-hybrid
VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers.
VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you require assistance to complete any part of the application process, please contact our Recruiting team at
[email protected]
.
NOTICE TO THIRD PARTY AGENCIES:
Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
Area Scouts | Sports - Regional Manager | Athlete Evaluator
Germantown, MD
Sports Currently Covered:
Baseball • Basketball • Football • Softball • Lacrosse • Volleyball
Over 20+ Additional Sports Launching Soon
FULL TIME Or PART TIME
Regional Manager - Full Time Salary Position
Sports Director - Full Time Salary Position
Athlete Evaluators - Full Time Salary Position
Assistant Evaluators - Hourly
REQUIREMENTS:
2+ YEARS / PROFESSIONAL COACHING / PLAYING EXPERIENCE
EXPERIENCE WORKING WITH YOUTH ATHLETES
COMPANY DESCRIPTION
Area Scouts™ is an Athlete Health Initiative Platform, with a focus on Athlete Development.
Our mission is to provide every Athlete with instruction, high-level training, and guidance, to give them the best chance to stay healthy, and to compete consistently at every level.
The Area Scouts Team of Sports Advisors and Directors, is made up of an extremely talented group of Sports Medical Professionals, Olympians, Professional Sports Experts, Professional Sports Athletes, Professional Sports Coaches, Instructors and Trainers, Physical Therapists, Athlete Evaluators and Professional Scouts, possessing hundreds of years of experience. A hand selected team, all of which are committed to impacting the lives of youth athletes in every sport, of all ages and skill levels, throughout the World!
Area Scouts is currently on pace to become the #1 Athlete Health / Development Program in the World!
Why AREA SCOUTS™ is growing so rapidly:
AREA SCOUTS CURRENTLY OFFERS THE ONLY PROVEN SOLUTION TO BOTH THE DRASTICALLY INCREASING COSTS OF YOUTH SPORTS PROGRAMS, AND THE CONSTANTLY RISING CASES OF CATASTROPHIC INJURIES.
TODAY'S YOUTH ATHLETES ARE FALLING VICTIM TO THESE INJURIES AT AN ALARMING RATE, WITH A MAJORITY OF THESE CASES BEING DIRECTLY RELATED TO IMPROPER ATHLETE DEVELOPMENT - OR LACK THEREOF.
THE YOUTH SPORTS INDUSTRY AS A WHOLE IS FAILING! IT ONLY ADDS INSULT TO THESE INJURIES, TO KNOW THAT MOST OF THEM WERE EASILY PREVENTABLE.
TODAY, there are over 32 Million Youth Athlete Injuries PER YEAR in Youth Sports! INCREASING ANNUALLY!
Over 12 Million of the 32 Million Youth Athlete Injury cases end up in the Emergency Room.
Youth Athlete Injuries in 2021 has increased EVERYONE's health care costs, in excess of $33 BILLION PER YEAR!
Over 47% of all Youth Athletes who become involved in Youth Sports, will leave their sport, due to either SIGNIFICANT INJURIES, or lack of interest, as a result of improper development - or lack thereof.
Who AREA SCOUTS™ is looking for:
We are expanding our team, and looking for sports experienced, self-motivated individuals, with good character and high integrity, to fill the following positions / roles for:
BASEBALL, BASKETBALL, SOFTBALL, FOOTBALL, VOLLEYBALL, LACROSSE, AND OUR UPCOMING SPORT(S)
Area Scouts - Sports Coaches, Sports Instructors, Sports Trainers, Physical Therapists, Licensed Athlete Evaluators, Assistant Athlete Evaluators, Advisors, And Scouts
As an Area Scouts Evaluator, you will be required to:
Have a minimum of two (2) years experience in the sport you wish to work in.
Verify your experience/reputation via a 10-20 minute interview process, in the event that we are not able to verify this information internally.
Pass a Worldwide / National Background Check, upon acceptance into the program.
Complete the Area Scouts Training, prior to working with our athletes.
As an Area Scouts Evaluator, you will be responsible for:
Working with youth athletes, of all ages, some of which are currently onboard the Area Scouts platform, and some of which are interested in joining the Area Scouts platform, in or around your territory.
Athletes under the age of 16 require parental consent to join the program
Senior Manager, Senior Department Operations Manager, CAO (Customer Advocacy Office) (Hybrid)
McLean, VA
Do these statements describe you? If so, please consider this role! * You thrive in service recovery, when something goes wrong you understand and elevate the experience to make it right * Your ideal work style includes new challenges every day, making connections, and leading complex operations
* You take pride in delivering high-impact work that allows your team to grow & develop with a clear sense of purpose
* You enjoy seeking and actioning stakeholder feedback
* You get excited about using technology to solve problems while making connections that make work easier to get right
* You enjoy leading a high-performing team toward great results and transforming operations to provide exceptional service and insights
The Customer Advocacy Operations (CAO) team is seeking a Senior Department Operations Manager who will be responsible for day-to-day operations leading resolution of some of our most critical service recovery complaints through effective root cause identification and resolution. We are looking for a leader who will build and run a best-in-class operation, build horizontal team relationships with upstream and downstream partners, and reimagine how we work, elevate insights and connect associates to career and development goals they desire. This role includes leading leaders, so having proven experience as a people manager is critical.
Qualities you'll bring:
Leadership
* You are an influential, supportive, leader with a passion for building a vibrant team culture.
* You are a thoughtful and inspirational leader that leads with head and heart while creating an environment that enables excellence.
Process and Operational Excellence
* You have a proven track record of effectively leading well managed processes in an operations environment.
* You utilize data and insights to monitor process and operations effectiveness and identify and implement continuous improvements.
* You elevate needs & drive change improving delivery, quality and efficiency to improve customer experience
Innovative Problem Solving
* You enjoy solving complex problems across processes and technology and work well with others to identify problem statements and potential solutions
* You have a deep understanding of operations and how small adjustments can have outsized impacts (both positive and negative)
Teamwork
* You can work closely with others across a matrixed environment to improve dependencies and move shared work forward
* You are a good communicator and active listener making it easy for others to share ideas, concerns and feedback
An ideal candidate is someone who understands operations, setting and achieving goals, and connecting our team of unbelievable associates to our vision of taking care of our customers. We are looking for someone that can help steward and tell the story for Customer Advocacy Office (CAO) operations, and the horizontal impacts our operations team can have across the broader Card Channels organization. This means understanding data, and the needs for next-level documentation, and data integrity. This puts the candidate in a position to build their network across a diverse set of business partners, elevating the awareness and understanding of how we are handling complaints, and what we are learning from them.
Specifically this role will be responsible for:
* Manage back-office operations and customer engagement throughout the life-cycle
* Leadership of back-office management team
* Coach, develop, mentor direct reports and a broader multi level organization
* Lead and manage projects and initiatives and partner on transforming our complaint handling across Channels
* Manage 4-6 direct reports who will have direct reports as well; This Senior Manager will be a leader of leaders
Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office (McLean, VA or Richmond, VA) and the remainder of the week working virtually.
Basic Qualifications:
* High School Diploma, GED, or Equivalent Certification
* At least 4 years of experience in Operations
* At least 4 years of People Management experience in an Operations environment
* At least 2 years of Relationship Management Experience
* At least 2 years of Process Management or Project Management Experience
* At least 2 years of experience using Google Suite or Microsoft Office
Preferred Qualifications:
* Bachelor's Degree in Business, Organizational Behavior, Process Management, Human Resources or Mathematics
* At least 5 years of experience in Operations
* At least 5 years of experience in People Management
* At least 4 years of Relationship Management Experience
* At least 4 years of Process Management or Project Management Experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $154,600 - $176,400 for Sr. Department Ops Manager
Richmond, VA: $140,600 - $160,400 for Sr. Department Ops Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Operations Manager - Covenant Administration - Midland
McLean, VA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Manager within PNC's Covenant Administration - Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments.
As an Operations Manager within the Covenant Administration team, this individual will lead a team responsible for identifying, monitoring and enforcing commercial real estate loan covenants but primarily performing customized and complex financial tests. Monitoring performance and working on individuals' development will be a key responsibility, as well as researching loan documents and problem solving, quality checking the team's work, updating procedures, training, engagement and collaborating with other team managers as well as departments on key processes. The candidate must be comfortable having difficult conversations as the team will escalate issues to the Operations Manager for assistance in identifying resolutions.
**Job Description**
+ Executes operating plan and communicates strategy to operations team. Responsible for one or more functions across one or more sites. Manages supervisors and/or individual contributors.
+ Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions. May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures. May interact with customers and/or third parties in completing transactions or resolving escalated issues.
+ Manages all human resources related activities for direct and indirect reports and maintains employee engagement. Provides coaching and development to team members. Leads staff meetings, communicates strategy and translates into tactical operating plans.
+ Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as a representative for operations group on projects. Develops and/or approves standard operating procedures as appropriate. Recommends policy improvements.
+ Oversees the control framework for unit(s) of responsibility. Reviews reports to identify exceptions, monitor quality and ensure compliance. Manages and is accountable for risk mitigation and business resiliency activities. Verifies completeness and accuracy of procedures. May review transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.
+ **Live the Values** - Role models our values with transparency and courage.
+ **Enable Change** - Takes action to drive change and innovation that will transform our business.
+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
**Competencies**
Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures
**Work Experience**
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Operations Manager - Complex Loan Administration - Midland
McLean, VA
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Manager within PNC's Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments.
As an Operations Manager within the Complex Loan Administration department you will oversee workflow and assist direct reports with executing processes, ensuring completeness, accuracy and compliance with fixed procedures. You will also assist with escalated issues and provide direction to direct reports, coach and develop team members, provide them feedback on their work product and performance, and work with managers to review current processes looking for potential areas of improvements and implementing new procedures.
Job Description
* Executes operating plan and communicates strategy to operations team. Responsible for one or more functions across one or more sites. Manages supervisors and/or individual contributors.
* Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions. May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures. May interact with customers and/or third parties in completing transactions or resolving escalated issues.
* Manages all human resources related activities for direct and indirect reports and maintains employee engagement. Provides coaching and development to team members. Leads staff meetings, communicates strategy and translates into tactical operating plans.
* Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as a representative for operations group on projects. Develops and/or approves standard operating procedures as appropriate. Recommends policy improvements.
* Oversees the control framework for unit(s) of responsibility. Reviews reports to identify exceptions, monitor quality and ensure compliance. Manages and is accountable for risk mitigation and business resiliency activities. Verifies completeness and accuracy of procedures. May review transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
Competencies
Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures
Work Experience
Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Retail Operating Partner (Store Leader) - Woodbridge & Fredericksburg, VA
Woodbridge, VA
Our Company We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
Overview:
As the top leader of our retail store management, the Operating Partner role is accountable for developing their amazing team, driving overall business results, and providing phenomenal customer service in support of operating a thriving Fleet Feet. This position is responsible for the overall leadership of the Fleet Feet Northern Virginia consisting of 2 stores in Woodbridge & Fredericksburg. Success in this role is achieved by putting people first, driving community engagement, and maximizing sales and profitability through implementing brand initiatives and systems. We are looking for a results-inspired leader to be accountable for the overall store, customer, and community experience. Each Operating Partner has a suite of resources available to help them achieve objectives including Human Resources, Marketing, our national Distribution Center, and more. Operating Partners are responsible for developing and building a positive and inclusive culture while contributing to the overall running culture in the community. When you join Fleet Feet, you are joining a community that ignites and promotes running and fitness.
Responsibilities:
* Build and maintain store staff through recruiting and selecting qualified associates
* Utilize coaching, counseling, and corrective action techniques to enhance employee performance
* Identify and develop employees with potential to grow by using tools such as on-the-job training, performance metrics, and performance reviews.
* Leader in customer engagement and education as it relates to proper fit, product usage, and injury treatment and prevention.
* Work to consistently achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initializing corrective actions.
* Build a strong customer base by designing and implementing store events and programs
* Lead and influence the community by developing relationships with local leaders in business, non-profit, and running organizations
* Be an entrepreneur within your local store by identifying opportunities that tackle customer problems and create additional revenue within our area of expertise.
* Facilitate training programs for runners and walkers that create a positive environment within the local community while maintaining profitability.
* Maintain an accurate inventory with monthly and annual cycle counts.
* Create or oversee the creation of employee schedules to ensure adequate coverage for store operations based on day-to-day sales volumes.
* Proactively respond to customer and employee questions and issues in a timely, professional manner.
* Other duties as required
Qualifications:
* 5+ years of retail leadership experience
* Demonstrated track record of building teams
* Experience sourcing, training, and retaining sales talent
* Enthusiastic, energetic, and personable professional demeanor
* Excellent written and verbal communication skills
* Ambitious, hardworking and team-oriented
* Must be able to work nights, weekends, and holidays
Perks:
* High energy and fun atmosphere
* Training and advancement opportunities within the Fleet Feet brand
* Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics
* 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
* Community involvement and community service activities
* Training Program and Product Discounts
* Passionate team members
* Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores
We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community.
Additional Requirements - Hours of work for this position are approximately 40+ hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.
"Great People Deserve Great Perks/Benefits"
* 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
* Exclusive Discounts: Enjoy discounts on industry-leading products and specialized training programs.
* Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
* Comprehensive Benefits Package: For full-time employees (30+ hours/week), check out our Fleet Feet Benefits Guide for details on healthcare, wellness, and more.
Equal Opportunity & Reasonable Accommodations:
We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.
Technical Director - Operational and Technical Due Diligence
Washington, DC
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
INFRA North America is seeking a seasoned Technical Director to lead operational and technical due diligence for transportation and logistics assets across North America. This role requires deep expertise in the engineering, design, construction, maintenance, and operations of infrastructure assets such as ports, rail networks, highways, and warehousing facilities energy infrastructure. The Technical Director will work closely with the Director/Senior Director of Investor Relations and Due Diligence, as well as financial due diligence colleagues outside the North America Transportation and Logistics Practice, to provide clients with comprehensive technical and operational insights critical to their investment decisions. Reporting directly to the Managing Director and Head of the INFRA North America Transportation and Logistics Practice, this role is essential to delivering exceptional client outcomes.
Key Responsibilities
* Technical Due Diligence Leadership: Lead the execution of operational and technical due diligence, including on-site assessments where applicable, for transportation and logistics assets (e.g., airports, rail systems, intermodal facilities, distribution hubs).
* Asset Expertise: Apply in-depth knowledge of engineering, design, construction, maintenance, and operations to evaluate asset condition, performance, risks, and optimization opportunities.
* Client Collaboration: Partner with the Director/Senior Director of Investor Relations and Due Diligence to translate technical findings into actionable insights for investors, ensuring alignment with their investment goals.
* Cross-Functional Integration: Collaborate with financial due diligence colleagues outside the department to deliver holistic due diligence reports that meet client needs for both technical and financial clarity.
* Field Assessments: Conduct on-site inspections and assessments as needed, providing hands-on analysis of asset functionality, compliance, and operational efficiency.
* Risk Identification: Identify technical and operational risks (e.g., structural integrity, regulatory compliance, maintenance backlog) and propose mitigation strategies.
* Reporting: Prepare detailed, client-ready reports and presentations that synthesize complex technical data into clear, decision-ready recommendations.
Qualifications
* Bachelor's degree in Engineering (Civil, Mechanical, Industrial, or related), Architecture, or a similar technical field (advanced degree preferred).
* 10+ years of experience in engineering, design, construction, maintenance, or operations of transportation and logistics infrastructure assets.
* Proven expertise in assessing the technical and operational performance of assets such as ports, rail networks, highways, airports, or warehousing facilities.
* Experience conducting operational and technical due diligence for infrastructure investments, including on-site evaluations.
* Strong analytical skills with the ability to interpret engineering data, blueprints, and operational metrics.
* Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders, including investors and financial professionals.
* Willingness to travel domestically and internationally for on-site assessments and client meetings as required.
Reporting Structure
This position reports directly to the Managing Director and Head of the INFRA North America Transportation and Logistics Practice.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs
The salary range is $175,000 - $195,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Manager-Operations
Springfield, VA
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Operations Managers do?
Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.
Responsibilities include, but are not limited to;
* Manage daily operations of specialists with the goal of providing superior customer service to our clients
* Offer direction to staff in all aspects of operations, service, and client care
* Responsible for managing basic financial performance of the operations, including revenue growth and expense control
* Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
* Able to work a flexible schedule, including early mornings and weekend work when needed
* Submit weekly, monthly, and yearly reports, as required
What do you need?
* Bachelor's degree (preferred but not required)
* 3-5 years in a management role with emphasis in customer service
* Success in training, mentoring, and coaching service professionals
* Must have excellent verbal and written communication skills
* Previous experience in a route-oriented, service environment a plus
* Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
* Must pass pre-employment background screen
* Must possess a valid driver's license and pass motor vehicle record search
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
* Multiple avenues to grow your career
* Training and development programs available
* Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
* Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
* Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
* 401(k) retirement plan with company-matching contributions
Work-Life Balance
* Vacation days & sick days
* Company-paid holidays & floating holidays
* A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
California residents click here to review your privacy rights.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Senior Director, WP Ventures
Washington, DC
Application Instructions Please list all professional experience and explain any gaps in employment history. All of your application materials, which may include PDF files of work samples and/or links to audio, video, photography or graphics, must be uploaded to the field labeled Resume/Cover Letter/Work Samples to be considered for the position.
Job Description
WP Ventures is seeking a dynamic, strategic and visionary leader to serve as Senior Director, overseeing Audio, Video & Talent. This role will be responsible for leading and strategically guiding the content of the audio, video, talent relations teams and the newly launched Creator Hub. The ideal candidate is a seasoned media executive with a deep understanding of personality-driven content and how to drive reach, relevance and revenue across evolving platforms.
You'll lead with creativity and precision-identifying new talent, greenlighting projects, driving innovation and ensuring our portfolio stays competitive in a fast-changing media environment. This is a unique opportunity to shape the next generation of shows, franchises and creators at the forefront of The Post's digital storytelling.
WP Ventures is a start-up within The Post, so the right candidate for this role will be comfortable with the fast pace and rapid pivots of a start-up. We're building something bold: a future-facing content powerhouse rooted in creativity, inclusivity and innovation. You'll be joining a collaborative team with big ambitions and a mandate to take risks.
Responsibilities:
* Lead and inspire cross-functional teams in audio, video, talent relations and the Creator Hub.
* Develop and execute a platform-savvy, talent-driven content strategy that prioritizes audience growth and revenue.
* Serve as a creative decision-maker, running a greenlight process to make high-impact choices on which shows and talent to invest in.
* Set and track success metrics for new formats, franchises and personalities.
* Work in close partnership with Client Solutions, Growth and Product teams to drive monetization and distribution strategies.
* Stay at the cutting edge of AI and emerging technologies, integrating new tools to streamline workflows and expand creative possibilities.
* Lead budgeting and resource allocation across multiple teams and projects, with an eye toward efficiency and sustainability.
* Build and nurture partnerships-from talent collaborations to platform deals-that enhance brand and business outcomes.
* Be an empathetic and motivating leader during a period of transformation, able to guide teams through change with clarity and conviction.
Preferred Qualifications:
* A media veteran with 10+ years of experience in digital content, audio/video production or talent development.
* A creative strategist who understands what resonates culturally and how to turn big ideas into scalable, revenue-generating franchises.
* A talent whisperer who can identify emerging voices and help them grow into high-impact creators.
* Comfortable with data-informed decision-making and setting KPIs for creative teams.
* Fluent in platform dynamics-from YouTube and TikTok to Spotify and Apple Podcasts.
* Excited by the possibilities of AI and automation to enhance production, promotion and personalization.
* A strong cross-functional collaborator, especially with business and commercial leaders.
* An inspiring, thoughtful leader with the ability to build trust, foster innovation, and maintain high morale through change.
This position is based in our Washington, D.C., headquarters.
Interested applicants should submit a résumé and a cover letter outlining their vision for the role to our jobs portal. Applications will be reviewed on a rolling basis until the position is filled, but those received by June 20 will be prioritized. Cover letters should be addressed to WP Ventures Editor Krissah Thompson and General Manager and Editorial Director Samantha Henig.
The salary range for this position is: $198,200 - $368,000 USD. The actual starting salary within this range will depend on individual skills, experience and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.
The Washington Post's policy for employees is five days per week in the office, with exceptions for newsgathering and general business travel.
Compensation and Benefits
Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:
* Competitive medical, dental and vision coverage
* Company-paid pension and 401(k) match
* Three weeks of vacation and up to three weeks of paid sick leave
* Nine paid holidays and two personal days
* 20 weeks paid parental leave for any new parent
* Robust mental health resources
* Backup care and caregiver concierge services
* Gender affirming services
* Pet insurance
* Free Post digital subscription
* Leadership and career development programs
Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.
The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.
Ever wondered if what you are doing will Impact Tomorrow? At The Washington Post, every employee shapes the way we deliver the news. Find the career that's right for you
#washpostlife
Hubbard - Operations Manager
Landover, MD
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The Operations Manager (OM) will report to the General Manager and assist with all supervisory duties outlined below. The OM will work onsite and will actively communicate with the client as well as other vendors.
Duties and Responsibilities:
Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies Ensure that all bus routes are constantly operating and adequately servicing the client's needs Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management) Hire (interviews, road tests, training, etc.), train and develop new drivers Analyze and interpret ridership numbers and suggest route changes accordingly Support the development of company policy and procedures Support the General Manager as needed Additional duties and responsibilities may apply
Skills Required and Physical Demands:
Outstanding interpersonal and communication skills.Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel skills Excellent customer service skills Self-motivated with the ability to prioritize and problem solve Prior knowledge of DMV policies and procedures is preferred but not required Well versed in all aspects of DOT compliance Licensed Class B driver (Passenger and Air brakes endorsement) a bonus but not required Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period Additional skills and physical demands may apply
Education and Qualifications:
Hard Requirements:
3+ years' experience in Operations Management
Preferred Requirements:
Work experience in public or private alternative transportation demand management (TDM) highly desirable
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Financial Health
Competitive compensation packages 401(k) with 4% employer match Financial Wellness ToolCommuter Benefits
Emotional Health
Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Pet & Legal Insurance
Personal Development
On-the-job training and skills development Internal transfer opportunities for career growth
* Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
Hubbard - Operations Manager
Landover, MD
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The Operations Manager (OM) will report to the General Manager and assist with all supervisory duties outlined below. The OM will work onsite and will actively communicate with the client as well as other vendors.
Duties and Responsibilities:
Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies
Ensure that all bus routes are constantly operating and adequately servicing the client's needs
Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management)
Hire (interviews, road tests, training, etc.), train and develop new drivers
Analyze and interpret ridership numbers and suggest route changes accordingly
Support the development of company policy and procedures
Support the General Manager as needed
Additional duties and responsibilities may apply
Skills Required and Physical Demands:
Outstanding interpersonal and communication skills.
Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel skills
Excellent customer service skills
Self-motivated with the ability to prioritize and problem solve
Prior knowledge of DMV policies and procedures is preferred but not required
Well versed in all aspects of DOT compliance
Licensed Class B driver (Passenger and Air brakes endorsement) a bonus but not required
Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period
Additional skills and physical demands may apply
Education and Qualifications:
Hard Requirements:
3+ years' experience in Operations Management
Preferred Requirements:
Work experience in public or private alternative transportation demand management (TDM) highly desirable
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Financial Health
Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits
Emotional Health
Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
Operations Manager
Tysons Corner, VA
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Organize and supervise all front of house staffing and patron experience for events.
Notifies physical plant management company of needed work orders, repairs and / or maintenance of facility's equipment including but not limited to air handlers, compressors, energy systems in cooperation with production affecting the guests' experience.
Coordinates the operations activities with supervisors, event departments and event related contractors to assure facility readiness and a smooth operation of events.
Assist the production and food/beverage departments as needed to facilitate events.
Implements and updates Legends/ASM Global's rules and regulations as well as those mandated by our client.
Keeps an accurate inventory of equipment and supplies necessary to operate the operations department.
Adheres to Fairfax County laws, codes, permitting requirements, ordinances, Risk Management requirements, safety precautions, emergency procedures necessary to operate the Complex in a professional manner.
Supervise and manage the facility's Operations Department full and part time employees.
Maintain Evacuation Plan and Emergency Procedures for the Facility and conduct quarterly meetings with staff to support these essential practices
Maintain a high level of efficiency and cleanliness of the interior and exterior of the facility
Serves as MOD as required
Directs and motivates subordinates in a respectful manner to keep morale at a high level
Attend weekly department meetings
Develops and conducts in-service training programs, promoting cross-training within the department to encourage growth potential.
Must be a good communicator
Excellent organizational skills necessary
Good written, verbal and interpersonal skills required and ability to interact/communicate in a professional manner with all levels of staff
Manages front of house staff including guest services, ushers and volunteers for events
Maintain a professional presentation, appearance and work ethic
Customer service support during events.
Supervisory Responsibilities
Supervises operational staff, security, front of house and related event staffing. Supports the department by acting as liaison with the physical plant manager as required. Carries out supervisory responsibilities in accordance with Legends/ASM Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Qualifications
Previous experience in a similar type entertainment venue.
To perform this job successfully, candidates must be able to perform each essential duty in a professional manner.
Ability to train staff in front of house functions.
Ability to work with limited supervision and be a true team leader
Requires ability to work flexible and extended hours, including nights weekends, holidays, in addition to normal working hours.
Organizational & Planning skills
Ability to create and execute action plans.
Experience hiring and scheduling event staff.
Education and/or Experience
Bachelor's Degree from a technical college, entertainment/ business management, or related work experience in a similar type venue.
Minimum of 2 to 3 years' experience in supervising an operation in a similar type of facility and/or environment.
Overall knowledge/background in managing and terminology of a physical plant
Experience working with and motivating staff and volunteer.
Experience with venue /events front of house practices.
Experience controlling crowds, organizing event staff, and similar event operations.
Experience handling patrons and customer experiences issues.
Skills and Abilities
Organization of production for a multi venue facility.
Ability to effectively negotiate.
Ability to create a positive work environment.
Ability to problem solve quickly and effectively.
Trade skills a plus, (electrical, plumbing, rigging, etc.)
Certificate, Licenses, Registrations
Computer Skills
Proficient in Microsoft Office and equivalent venue management software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 50 pounds.
This position requires work inside and outside of the building and some exposure to adverse conditions.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
Free Employee Parking
LHSC - Assistant Director of Shelter Operations
Loudoun Valley Estates, VA
Title: Assistant Director of Shelter Operations
Department: Loudon Homeless Services Center
Reports to: Director of Loudoun Homeless Services Center
Salary Range: $64K-$69K
FLSA Status: Exempt
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)
About the Role:
The Assistant Director of Operations (ADO) serves as a critical member of the LHSC leadership team. The ADO supervises all Residential Coordinators (full and part time/on call) providing 24/7 shelter coverage and drop-in basic needs support, in addition to the Program Support Coordinator, as well as oversight of the Hypothermia Program and staff. The ADO has both direct service and administrative responsibilities within the shelter. The ADO will hire, train, and develop all residential and hypothermia program staff and ensure that program policies are adhered to. The Assistant Director of Operations will also collaborate with other program staff to ensure participant services are delivered following program goals and in accordance with all applicable laws and regulations in particular ensuring residential staff are trained and certified to prepare and serve food in the kitchen. The Assistant Director of Operations will oversee bill payment, vehicle fleet, and vendor contact in regard to the building, basic needs items, kitchen, and vehicles. The ADO will provide essential, front desk coverage as needed when other coverage is not able to be located.
How you will contribute:
The ADO is responsible for the hiring, training, development, scheduling, and direct supervision of all residential and hypothermia program staff. As such, the RS will:
Ensure that Hypothermia program staff are hired and trained prior to the Hypothermia Shelter's opening and that the program is coordinated, staffed, advertised, and supported by volunteers as well as run safely and in accordance with contract guidelines.
Provide guidance and direction to residential and hypothermia program staff as needed and during regularly scheduled one on one meetings
Review documentation completed by residential and hypothermia program staff to ensure it is in accordance with agency best practices
Prepare and distribute monthly residential and hypothermia program staff schedule; review and approve residential and hypothermia program staff timesheets and leave requests
Coordinate essential personnel in the event of safety/weather emergencies
Maintain a flexibles schedule in response to the needs of the shelter, and serve in an on-call capacity to help staff address crisis issues
Participate in and facilitate staff meetings and staff trainings as directed by supervisor
Through oversite of the kitchen:
Work closely with the Community Coordinator to ensure meals are provided or prepared and served for all meals - including on weekends, holidays, and on inclement weather days. And to ensure this service is provided according to federal and state nutritional guidelines by coordinating regular menu planning
In partnership with the Community Coordinator, ensure adequate stocking of essential food items such as milk, water, soup, and other kitchen basics
Maintain inventory of supplies needed for kitchen operation within an established budget.
Maintain current knowledge of emergency safety procedures and guidelines for kitchen and shelter as well as maintain a Servsafe Certification and ensure the kitchen is clean, sanitary, and maintained with these standards
Serve as the lead on all LHSC operations with the support of the Program Support Coordinator
Ensure agency vehicles are maintained and meet state license and registration requirements.
Coordinate and track unit inspections
Serve as point of contact for building maintenance issues; Ensures all maintenance requests are tracked and monitored by Program Support Coordinator.
During maintenance emergencies coordinate with the Assistant Director to move the household to a different room until repairs are made.
Maintain current knowledge of Shelter House and LHSC emergency procedures
Ensure the facility's compliance with all health, safety, and agency regulations and policies
Ensure the facility is routinely cleaned and equipment functions properly for necessary operations
Schedules, monitors, and tracks cleaning of all sites including common areas, office space, and participant spaces.
Maintain current knowledge of emergency procedures and coordinating monthly fire drills
Schedules cleaning upon participant move outs and ensures proper turn over.
Track all inventory and order supplies as needed in accordance with and in consideration of the program budget
Process invoices and prepare check requests for facility related expenses.
Collaborate with the Data Quality Specialist to ensure data entry for the Hypothermia program is completed accurately and in a timely fashion and data needed for program reports is provided.
Provide direct services to program participants during regularly scheduled shift(s)
Ensure basic needs items and services are provided with dignity and respect to program participants.
Assist participant and direct service staff with calls and completing safety plans / needs assessments
Act as advocate on behalf of population served and / or individual participants when necessary
Collaborate with the management and case management team to ensure services are consistent across shifts
Work closely with Assistant Director of Programs to support direct service staff and maintain ongoing communication
Collaborate with Assistant Director and Regional Director to address participant disputes and complaints related to their stay in shelter.
Safely utilize Shelter House owned vehicles to drive participants to various locations.
Notify the Management Team of any critical incidents and complete a Critical Incident Report before the end of shift for management review and submission
Collaborate with Community Coordinator to obtain donations and volunteer support for the shelter, drop in, hypothermia program, and kitchen
Proficiently operate a personal computer, fax, printer, copier, and Microsoft Office products (email, calendar, drive, etc)
Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
Perform other duties deemed necessary to support the program and agency
Requirements
About You:
Required:
A bachelor's degree in human services and/or operation business management or equivalent degree and/or commensurate experience
3+ years of program and/or staff management
Strong public speaking and communication skills
Strong written communication skills
Ability to be flexible, prioritize competing priorities and make sound judgments
Valid Driver's License
Willingness to work occasional evenings and weekends
Ability to proficiently operate a personal computer, fax, printer, copier, and Microsoft Office products (email, calendar, drive, etc).
Preferred:
Experience leading/ supporting programs serving homeless families
Experience leading/managing in a residential environment
Ability to speak a second language at a proficient level
Physical Requirements:
Annual TB Test is require
Ability to sit or stand for long periods
Ability to lift items weighing 10-20 pounds
Benefits
Benefits:
Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events
Equal Employment Opportunity:
Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and Alcohol-Free Workplace Policy:
Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.
Operations Manager
Sterling, VA
Store - DC-STERLING, VA Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
* Assist Store Manager in planning and supporting the scheduling and execution of store workload.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Achieve your KPI's; manage your team to achieve their role KPI's
* Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
* Manage and execute the inventory management processes in store
* Manage and execute merchandise operations and Omni channel processes
* Manage and execute shrink and safety programs.
* Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
* Serve as Manager on Duty (MOD)
* Acknowledge customers, help locate product and provide solutions
* Cross trained in Custom Framing selling and production
* Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
* Retail management leadership experience
Physical Requirements
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Clinical Operations Director- Part Time
Chevy Chase, MD
Job Description
Center Director-Part Time-Onsite-MD
We are currently searching for a Part Time Center Director (2 days/week - Monday and Wednesday) who can work cooperatively with staff and physicians and perform a variety of tasks.
Duties & Responsibilities:
• Monitors operational activities for effective and efficient management of daily operations
• Works collaboratively with Medical Directors, Board Members, Director of Operations and Clinical Director
• Direct supervision of nursing and patient care
• Oversees medical staff/allied health credentialing and human resources
• Directs and participates in the centers Quality Assurance and Performance Improvement Committee (QAPI)
• Manages services provided by contracted vendors
• Develops, interprets, and implements policies, procedures, regulations, programs, and recommended practices to meet requirements of regulatory and accrediting organizations. Including but not limited to: infection control, environment of care, and emergency preparedness.
• Monitors and analyzes monthly operating report to promote cost containment and efficient use of Center’s resources
Qualifications
• Bachelor’s degree from an accredited college/university (Master’s degree preferred)
• At least five (1) years of healthcare-management experience
• At least one (1) year experience in an ASC
• RN License in Maryland preferred
• CPR certification and ACLS certification
Apply Now! Come Join our Team! We offer Competitive Pay, Medical, Dental and Vision Plans
Plus Work/Life balance by Paid Time Off
Must pass a background check and drug screen.
We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
We are an equal opportunity employer.
#LI-AE1
Asst Store Mgr - Operation, Full Time, Pike & Rose - West Elm
North Bethesda, MD
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager, OMNI Operations role
You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
* Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
* Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker's racks as needed
* Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
* Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)
* Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training
* Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Criteria
* Excellent communication, organization and leadership skills
* Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
* Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
* Ability to independently lead self and others to achieve results
* 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $23.00-$26.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Stadium Events & Operations College Program
Landover, MD
The Stadium Events & Operations College Program is a part-time and seasonal opportunity designed for current college students or recent graduates looking to gain meaningful experience in stadium operations and event management. This program provides a dynamic blend of structured professional development and hands-on exposure to the day-to-day functions that make large-scale events at Northwest Stadium come to life.
As part of the 2025-2026 season, participants will play an active role in executing Washington Commanders home games, marquee stadium events, and select private or corporate gatherings. This program is ideal for those who are eager to learn the operational intricacies behind managing a professional sports venue-from fan safety and venue readiness to guest experience and live-event logistics.
Key Responsibilities
Support the Stadium Operations team across all Washington Commanders home games and select events throughout the 2025-2026 season
Participate in pre-event operations briefings to align on logistics, timelines, and team assignments
Assist in the execution of safety and security procedures, ensuring compliance with stadium protocols and an exceptional fan experience
Help monitor and maintain venue readiness, including seating bowl setup, premium areas, signage, and public spaces
Apply customer service strategies to assist fans, resolve in-the-moment issues, and enhance the overall event experience
Rotate through key operational areas such as Guest Services, Stadium Conversions, and Security, learning foundational elements of each
Contribute to post-event debriefs by offering observations and feedback that drive continuous improvement
Provide support for additional events, including concerts, collegiate games, and private stadium rentals, as needed
Position Requirements
Currently enrolled in or recently graduated from an accredited college or university
Available to work from mid-August through the end of January
Flexible availability, including evenings, weekends, and holidays, based on event schedules
Commitment to working all Washington Commanders home games and key stadium events throughout the season
Strong interest in pursuing a career in stadium operations, venue management, or live event logistics
Professional presence with excellent verbal communication and problem-solving abilities
Strong attention to detail and a commitment to delivering exceptional guest service
Comfortable working in fast-paced, high-pressure environments and adapting quickly
Ability to stand for extended periods, walk long distances, and work outdoors in various weather conditions
Why You Should Apply Immersive Experience in Stadium Operations
Work alongside a team of professionals to deliver top-tier sports and entertainment events, learning what it takes to operate a world-class NFL venue.
Professional Development Opportunities
Gain exposure through leadership roundtables, resume-building sessions, and career development programming tailored for those exploring careers in the sports and entertainment industry.
Salary : $15.00/hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.