Operations director resume examples from 2025
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How to write an operations director resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in operations director-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the operations director position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on an operations director resume:
- Customer Service
- Continuous Improvement
- Oversight
- Patients
- Project Management
- Human Resources
- Logistics
- Process Improvement
- Financial Management
- Payroll
- Customer Satisfaction
- KPIs
- Direct Reports
- ISO
- Business Development
- Sigma
- Financial Performance
- Product Development
- Strategic Plan
- Business Operations
- R
- A/P
- ROI
- Facilities Management
- Inventory Control
- Strategic Direction
- Performance Reviews
- Real Estate
- Training Programs
- Business Plan
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write operations director experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are examples from great operations director resumes:
Work history example #1
Food And Beverage Manager
Hyatt
- Scheduled staff and managed all aspects of payroll.
- Managed department operations to include: payroll, scheduling, and training staff on service standards
- Planned and implemented training and operating procedures for new restaurant from concept to opening.
- Improved customer service ratings through providing purposeful service to guests.
- Re-established department procedures, and associate scheduling protocols.
Work history example #2
Food Service Director
Albemarle County Public Schools
- Accepted a full time position at Lancaster Bible College.
- Managed day to day operations at a 24/7 clinical research facility.
- Supervised inmates while cooking and serving food during meals, at Muskegon Correctional Facility
- Assured all government mandated requirements were met.
- Maintained records for department's supplies, equipment purchases, inspections, and repairs.
Work history example #3
General Manager
Domino's Pizza
- Designed and implemented $2M facility expansion of the Maryland Commissary.
- Established new store opening guidelines for marketing, hiring and start-up procedures.
- Processed payroll while maintaining scheduling, training policies, and procedures Accomplishments I claimed up the ladder very quickly.
- Mastered Point of Sale (POS) computer system for automated order taking.
- Promoted to GM from a driver position based on my desire and eagerness to succeed.
Work history example #4
General Manager
Rent-A-Center
- Ranked consistently in the Top 10% of 120 Multi-unit Managers nationally.
- Completed weekly schedules according to payroll policies.
- Completed necessary paperwork that documented store progress.
- Supervised and trained 10 staff members (safety, payroll, basic policy and procedure)
- Provided multi-unit leadership in daily business operations.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
1999 - 1999
Highlight your operations director certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your operations director resume:
- Six Sigma Green Belt
- Project Management Professional (PMP)
- Certified Professional - Human Resource (IPMA-CP)
- Certified Manager Certification (CM)
- Certified Sales Professional (CSP)
- IT Information Library Foundations Certification (ITIL)
- Certified Management Accountant (CMA)
- Certified in Production and Inventory Management (CPIM)
- Six Sigma Black Belt
- Certified Supply Chain Professional (CSCP)