"procedures," "customer service," and "ensure compliance" aren't the only skills we found operations directors list on their resumes. In fact, there's a whole list of operations director responsibilities that we found, including: Arguably the most important personality trait for an operations director to have happens to be communication skills. An example from a resume said this about the skill, "top executives must be able to communicate clearly and persuasively" Additionally, other resumes have pointed out that operations directors can use communication skills to "streamlined and eliminated silos by developing effective communication channels between it and business units which improved collaboration efforts. " Another commonly found skill for being able to perform operations director duties is the following: leadership skills. According to a operations director resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Check out this example of how operations directors use leadership skills: "provided leadership over manufacturing, planning/purchasing and engineering in an fda regulated facility with complete p&l; responsibility. " Management skills is also an important skill for operations directors to have. This example of how operations directors use this skill comes from a operations director resume, "top executives must shape and direct the operations of an organization" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "achieved fda acceptance of 3 large bla filings in 3 years through outstanding project management, and earned president's award. " In order for certain operations director responsibilities to be completed, the job requires the skill "problem-solving skills." According to an operations director resume, "top executives need to identify and resolve issues within an organization" As an example, this snippet was taken directly from a resume about how this skill applies: "control solutions needed to pass audits by dod and fda to meet contract requirements in two new plants. " Yet another important skill that an operations director must demonstrate is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. This is clearly demonstrated in this example from an operations director who stated: "managed subcontractors, smes and heads of business units to ensure the project was on time and on budget. "
See the full list of operations director skills.
Before becoming an operations director, 66.5% earned their bachelor's degree. When it comes down to graduating with a master's degree, 14.3% operations directors went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most operations directors have a college degree. But about one out of every eight operations directors didn't attend college at all.
Those operations directors who do attend college, typically earn either business degrees or management degrees. Less commonly earned degrees for operations directors include accounting degrees or psychology degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an operations director. We've found that most operations director resumes include experience from General Dynamics, PricewaterhouseCoopers, and Appriss. Of recent, General Dynamics had 195 positions open for operations directors. Meanwhile, there are 65 job openings at PricewaterhouseCoopers and 34 at Appriss.
Since salary is important to some operations directors, it's good to note that they are figured to earn the highest salaries at Macy's, Walmart, and Target. If you were to take a closer look at Macy's, you'd find that the average operations director salary is $153,942. Then at Walmart, operations directors receive an average salary of $153,512, while the salary at Target is $153,113.
View more details on operations director salaries across the United States.
Some other companies you might be interested in as a operations director include United States Army, Bank of America, and FedEx. These three companies were found to hire the most operations directors from the top 100 U.S. educational institutions.
In general, operations directors fulfill roles in the hospitality and health care industries. While employment numbers are high in those industries, the operations director annual salary is the highest in the technology industry with $106,733 as the average salary. Meanwhile, the health care and manufacturing industries pay $105,350 and $103,629 respectively. This means that operations directors who are employed in the technology industry make 40.1% more than operations directors who work in the government Industry.