Operations director jobs in Kenner, LA - 214 jobs

Job Description: Director of Contract Management Director of Contract Management The Director of Contract Management will oversee the full lifecycle of contracts across the hospitality portfolio, including management agreements, vendor contracts, service provider agreements, and brand/franchise agreements. This role ensures that all contracts support property performance, mitigate financial and legal risk, and align with ownership and brand standards. The Director will partner closely with hotel leadership, operations, procurement, legal, and finance teams to safeguard the company's interests while enabling operational efficiency and guest service excellence. The Director will also provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity. Key Responsibilities Oversee the review, negotiation, and execution of contracts related to hotel operations, including management agreements, vendor and supplier agreements, franchise/brand agreements, service contracts (IT, F&B, housekeeping, etc.), and project/construction management contracts. Develop and standardize contract policies, processes, and templates to ensure consistency and efficiency across the portfolio. Partner with hotel GMs, Directors of Operations, and ownership to evaluate contractual needs and ensure agreements align with financial and operational goals. Negotiate business terms with vendors and service providers to secure favorable pricing, terms, and service standards. Ensure compliance with corporate, brand, and regulatory requirements, including ADA, OSHA, food safety laws, and other applicable regulations. Maintain a centralized contract management database, monitoring key dates (renewals, expirations, terminations) and ensuring timely follow-up. Manage non-disclosure agreements (NDAs), particularly related to transactions, ensuring proper execution and compliance. Provide guidance and training to property leaders and regional teams on contract obligations and best practices. Evaluate vendor and contractor performance and enforce compliance with service-level agreements and construction/project management standards. Prepare and present regular reporting to executive leadership on contract portfolio performance, risks, and opportunities. Provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity. Mentor and oversee contract administrators or specialists (if applicable). Participate in risk management activities up to and including: Coordinating and administering discovery requests associated with insurance claims and lawsuits. Qualifications Bachelor's degree in Business Administration, Hospitality Management, Legal Studies, or related field. 5-7+ years of progressive experience in contract management, legal, procurement, or related roles, preferably within the hospitality industry. Strong knowledge of hospitality operations, vendor relationships, and brand/franchise contracts. Proven experience negotiating high-value and complex agreements, including construction/project management contracts. Excellent organizational, analytical, and communication skills. Proficiency with contract management systems/software and Microsoft Office Suite. Demonstrated leadership experience with the ability to build cross-functional relationships. Key Competencies Strong negotiation skills with a hospitality service mindset. Ability to balance operational needs with risk management. Detail-oriented, with the ability to manage a high volume of contracts simultaneously. Collaborative, solutions-focused approach. High integrity, discretion, and professionalism. Knowledgeable in regulatory compliance and able to ensure adherence across multiple properties and projects. Ability to draft revisions to contract terms and riders proposed by potential contractors in line with the best interest of HRIH.

Job DescriptionWe are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset.This role is based in our New Orleans Headquarters 5 days a week. Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred.

Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred. Benefits and Perks: Competitive wage Group health plans: health, vision and dental insurance Welfare benefits: life, ad&d, supplemental voluntary coverage FSA Plan & HSA Program 401(K) Investment Options Adoption Assistance, EAP, Commuter Benefits Paid Parental Leave Quarterly Cultural Spend Ongoing Training and Development, an Educational Allowance 10 paid holidays and Paid Time Off accrual KREWE employee quarterly frame allowance (of course!) Diversity and Inclusion: KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.

We are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset. This role is based in our New Orleans Headquarters 5 days a week. Key Responsibilities: Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+. Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency. Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs. Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility. Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs. Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business. Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving. Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops. Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies. Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management. Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs. Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates. Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale. Requirements: 10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail). Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics. Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle). Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth. Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses. Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus. Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led. Bachelor's degree required; MBA or relevant advanced degree preferred.

Brief description The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws. Responsibilities: Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback Provide supportive leadership to store staffs by recommending insight and direction for personal development Responsible with the Store Director for the hiring, orientation, and training of store department managers. Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary Initiate the completion of company required forms and correspondence timely and accurately Responsible for managing P & L statements within assigned district Review all store schedules. Ensure that projections are real and attainable Give all stores weekly/monthly sales projections Give all stores weekly/monthly payroll projections Supervise all monthly deep cleaning procedures in stores. Enforce current schedule. Enforce all company policies and procedures in a timely manner Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations. Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives. Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc. Responsible for overseeing new store openings and development (If Applicable) Requirements Qualifications: 3-5 years of experience managing others Logistics background and experience a plus Must be comfortable working in a fast-paced busy environment Knowledge of P&L Management Ability to assist with moves when necessary Self-motivated with the ability to prioritize and problem solve View all jobs at this company

The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities. Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department. Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications. * Demonstrated leadership, diplomacy and relationship building skills. * Excellent interpersonal, verbal and written communication, and presentation skills. * Analytical reporting and staff benchmarking and report card outcomes accountability. * Proven problem-solving, mediation, and negotiation skills. * Strong overall technology foundation and understanding of the evolving landscape. * Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses. * Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions. * Knowledge of Fair Debt Collection and HITECH Policies. * Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders. * Excellent organizational and time management skills. * Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines. REQUIRED BACKGROUND CHECK: CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance. Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance. These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance. * Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations. * 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * Experience with IDX suite of revenue cycle applications * 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment. * 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers. * Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement * Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments. * Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams. * Extensive knowledge of IDX and patient portal software. * Expert level competence in AR and Front-End operations management, financial systems, and data integration.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + **Patient Experience:** Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. + **Slot Utilization:** Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. + **Slots Quality:** Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients + **Available and Accessible:** Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. + **Disenrollment:** Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. + **Orphan Patients:** Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. + **Center Culture (Engagement):** Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. + **Center Workforce Planning:** Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. + **Onboarding of Line Staff:** Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. + **Teammate Retention (Turnover):** Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

New Orleans, LA, United States Orlando, FL, United States Birmingham, AL, United States Our PURPOSE-to enable healthier lives everywhere, every day-is driven by a PASSION to become global champions for women's health. We succeed by fulfilling our PROMISE to bring The Science of Sure _ _ to life through product quality, clinical differentiation, customer relationships and our team's talent and engagement. The Regional Manager manages all sales activities in a geographic region for Hologic's surgical technologies by performing the following duties personally or through leading, motivating and supporting sales representatives and sales activities. **Regional Manager Role:** + Direct staffing, training, coaching, performance evaluations, and career development planning for sales representatives + Develop and achieves accurate forecasts quarterly + Assist sales specialists where appropriate in the direct sale of the Hologic's product lines + Work with marketing department to promote customer laboratory demand + Develop district business plans and strategies + Represent company at trade association meetings to promote product + Monitor expenditures of region to confirm to budgetary requirements **The ideal candidate would have:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Excellent communication, negotiation, interpersonal and organizational skills + The ideal candidate will exhibit a passion for our business + He or she should have good interpersonal, problem solving, organizational, communication, and leadership skills + He or she must also be flexible, team-orientated, self-motivated and demonstrate good judgment and a strong work ethic + Proven ability to motivate and direct sales team to meet goals and objectives through influencing representative behavior + Bachelor's degree required, MBA is a plus + Minimum of 5-7 years related medical sales experience required + Previous management experience required + Since this position requires you to drive extensively during the work day, a valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory + Overnight travel required The total compensation range for this role is $270,000 to $350,000 This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota. Agency and Third Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. \#LI-LB2

River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management. Requirements: 3-5 years of verifiable security management experience. Minimum age of 21, or as per state security license requirements. U.S. citizenship or authorization to legally work in the U.S. High school diploma or GED. Background check, motor vehicle report, and drug testing required. Self-motivation and excellent communication skills. Proficiency in Microsoft Office Suite. Reliable transportation and punctuality. Responsibilities: Obtain necessary state-required training or licensing. Oversee day-to-day operations across Louisiana. Approve/deny overtime, review termination disciplinary forms. Order necessary equipment and manage company cards. Maintain financial/capital budget for the region. Ensure compliance with security contracts' policies. Conduct regular meetings with staff and executive administration. Supervise Assistant Directors and Area Managers. Approve vacations/time off and make staffing adjustments. Coordinate with executive/GM management teams for client relations. View all jobs at this company

The Manager, Commercial Services Operations is responsible for overseeing daily commercial services operations, ensuring accurate and timely execution of ach and wire transfer files, and supporting the bank's strategic goals relative to all commercial services department matters. The Manager, Commercial Services Operations directs all operational functions of deposit and treasury related transactions including but not limited to commercial treasury implementations and ongoing support, ach transaction processing, corporate analysis, treasury billing, mobile deposit and wire processing. This position is responsible for ensuring strong policies and procedures are documented and comply with all federal and state banking regulations. This role manages commercial services operations staff, optimizes processes, and partners closely with treasury management sales, compliance/risk, product and development, accounting, and technology teams to ensure strong internal controls are implemented and adhered to daily. Specific Job Functions Responsible for managing the Bank's Commercial Services Department and all corresponding staff members. Serve as a subject matter expert for ACH and Wire Transfer operations. Ensure staff members are adhering to departmental processes and procedures (including internal controls), and production performance is tracked, reported, and maintained at an optimum level. Ensure Commercial Services policies and procedures are well documented in an easy-to-understand manner and accessible to all employees . Responsible for development, implementation, and ongoing maintenance and support of the Bank's FedNow and Real-Time Payments services. Ensure compliance with applicable regulations and requirements, including NACHA Operating Rules, Regulation E, Regulation J, UCC Article 4A, OFAC, BSA/AML, and internal policies. Prepare and review operational metrics, exceptions, and loss reports. Track ACH volume, returns, and risk exposure. Reconcile ACH and Wire Transfer settlement accounts and resolve discrepancies. Resolve complex wire exceptions, investigations, recalls, and claims. Assist with audits, exams, and regulatory inquiries. Review and respond to audit findings and implement corrective actions. Identify operational risks and recommend process improvements. Manages Corporate Account Takeover (CATO) program and annual client training. Stay current on emerging fraud trends and threats. Maintains Internet Banking Risk Assessment. Manages customer contact regarding changes, additions, and problems with commercial services products, features, and services. Manage third-party system upgrades and product enhancement projects for Commercial Services department. Responsible for reviewing contract renewals, analyzing competitors' offerings, and presenting contract renewals to applicable committees in accordance with bank policy. Actively participate in committee meetings ensuring that all projects are documented and fully discussed with status and budgetary updates. Ensure clear guidance on expectations is well documented and communicated on an ongoing basis. Manage staff knowledge, training efforts, and cross-training efforts to ensure support levels are maintained. Ensure the highest level of internal customer support is provided to all employees. All requests should be documented and analyzed to ensure level of support and areas of potential improvement. Minimum Job Requirements Bachelor's degree in business, finance, or related field is required. AAP (Accredited ACH Professional) Certification is required. Seven (7) years of experience in bank operations is required. One (1) year of leadership is required. Experience can run concurrently. Advanced knowledge of NACHA Operating Rules and ACH workflows. Proficiency in core banking systems and ACH and Wire Transfer platforms. Extensive knowledge of bank's policies and procedures and internal processing systems. Requires proven expertise in managing a successful customer service strategy in a dynamic environment; strong knowledge of modern best practice customer service model and approaches to supporting growing businesses. Requires the ability to address production issues quickly in the short-term while maintaining strategic vision for the long-term. Must possess strong management skills. Must possess strong project management and organization skills. Must possess strong written and verbal communication skills. Must possess strong analytical and documentation review skills. Must be proficient in Microsoft Suite. Must be proficient at multi-task working with several software programs simultaneously. Occasional travel is required. Other payments or banking certifications a plus. Equal Opportunity Employer/Veterans/Disabled

Job Description Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Automotive Service Manager / Leadership Opportunities Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk! Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven. Our Automotive Service Manager Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepares and administers a monthly, annual operating budget for the service department. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Understands and ensures compliance with manufacturer warranty and policy procedures. Holds weekly department meetings. Monitors technicians' daily productivity reports and corresponding payroll records. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Serves as liaison with factory representatives. Input pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Maintains safe work environment. Maintains a professional appearance. Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs. Microsoft office suite (Teams, Outlook, Excel) X-Time/Dealer FX Dealertrack Other tasks as assigned. The Chosen Candidate should have; A successful record of accomplishment within the industry. Leadership skills Excellent customer service skills. (CSI / Customer Experience) Outstanding communication skills, both verbal and written. The ability to work well in a process driven environment. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance License/Certification: Driver's License (Required) Benefit Conditions: Waiting period may apply We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Company Cox Enterprises Job Family Group Facilities Job Profile Enterprise Security Analyst II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Cox Enterprises, Inc. is seeking a Security Operations Manager I who will be accountable for planning, developing, implementing, investigating, and managing the organization's investigative and physical security programs and strategies to include Business Continuity, safety, and crisis management. Primary Responsibilities and Essential Functions: * Plans, organizes and conducts investigations related to both internal and external security issues, including but not limited to theft of services and equipment, i.e., piracy, the possession, use, or sale of illegal equipment; fraud, identity theft, credit card fraud, avoidance of payment; damage to property and assaults against Cox employees. Testifies in court or administrative hearings as required. * Analyzes and evaluates investigative progress to assess priorities, leads, and predetermines goals and objectives. Participates in the identification of resources to support investigations. * Develops, trains, and directs external security personnel within the organization or functional area. * Establishes connections between suspects and other violators by linking evidence uncovered from various sources. * Develop investigative strategy, interview employees and vendors, obtain admissions, and document investigation with evidence so that criminal and civil procedures are facilitated. * Implements the policies, procedures, and systems required to maintain and enhance the organizational mission. * Interprets and apply to laws, orders, rules, and regulations pertaining to enterprise policy and procedure. * Collaborate with all company stakeholders, including but not limited to Human Resources, legal, operations, etc. * Maintains a liaison with local, state, and federal law enforcement agencies to achieve maximum results and business support. * Prepares clear, comprehensive, and cohesive investigative reports and statistical data in a timely manner. * Reviews and analyzes functional business operations businesses and associated processes to identify security vulnerabilities and weaknesses to recommend strategies for prevention, mitigation, and recovery. * Develops and presents training programs for employees, contractors, and temporary employees on a plethora of security-related topics, including but not limited to personal security, robbery, information security, due diligence, workplace violence, building access control, and BCP. * Management of assigned equipment and property. This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc. Qualifications Minimum: * Bachelor's degree in a related discipline and 2 years' experience in a related field (law enforcement, intelligence, public, or private sector security organization). The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field. * Supervisor experience preferred. * Proven self-starter who works under limited supervision, with considerable latitude for the use of initiative and independent judgment. * Proficient interviewing and interrogation techniques to conduct independent, thorough investigations in the areas of theft, fraud, violent acts, vandalism, etc., to obtain information. * Requires strong knowledge of CCTV, access control, alarms, and use of covert equipment, MS Office applications, i.e., Excel, Word, Outlook, and PowerPoint. * Excellent decision-making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts. * This position requires teamwork, adaptability, and problem-solving skills. * Ability to travel up to 15% Preferred: * Bilingual preferred. * Ability to effectively present information to business leaders. Corporate Security experience is a plus. * Security Clearance eligible. * Experience in incident management and business continuity preferred. * Certification or accreditation from a Risk or Security Management Association or governing body. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here. As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. ABOUT THE JOB: Reporting to the SVP, General Manager, the Director, General Manager will serve as a member of WillScot's Region leadership team and will collaborate with peers and functional leaders within the Division to execute WillScot's company objectives. The Director, General Manager is accountable for increasing Region penetration of all of WillScot's business lines within the Region to drive growth. The position is also accountable for all operational execution within the Region, including safety performance, branch operations, fleet maintenance and utilization, transportation and logistics, and customer service. Responsibilities also include building and leading a high performing team that operates in a manner consistent with WillScot's core values. The incumbent will be evaluated against a balanced scorecard of KPIs with an emphasis on achievement of annual targets for Revenue, EBITDA, and profitability. The Region P&L includes operating locations across multiple MSAs (Metropolitan Statistical Areas) and approximately $25M to $60M of annual revenue across all of WillScot's lines of business. The Director, General Manager is responsible for overall performance of the P&L with an emphasis on commercial leadership, operational execution, and talent development and employee engagement. WHAT YOU'LL BE DOING: * Lead Region by developing growth strategies and executing on company business objectives. * Manage the P&L and drive revenue growth and profitability for the region. * Manage the field sales team through appropriate performance management and support programs to drive sales productivity and achieve plan objectives. * Develop and execute Region growth strategy to increase market penetration of all WillScot business lines and drive revenue growth. * Oversee branch operations managers who are responsible for fleet maintenance and associated direct labor and material planning and safety measures. * Oversee transportation and logistics operations, to potentially include overseeing field service managers, and ensuring safe, efficient and profitable fulfillment of WillScot's solutions. * Oversee local customer service operations and process improvements to improve customer satisfaction and net promoter scores. * Lead and coach employees across all functions and provide organizational leadership to drive employee engagement and employee net promoter scores. * Actively manage and develop leaders within the Region, creating a talent bench for all functional general management roles. * Observe market trends and provide feedback to Divisional and Corporate leadership to inform WillScot's commercial strategy. * Provide other functional departments information on a timely basis in support of on-going business activities such as planning and forecasting, sharing competitive intelligence, supporting national account customers, sharing and implementing operational best practices, supporting regulatory/legal/compliance matters, etc. EDUCATION AND QUALIFICATIONS: Education and Experience: * B.S. in Business Administration, Marketing, or related business field or equivalent years of experience. * Minimum of 8 years of experience in progressively responsible Business Unit Management roles. * Preferred candidates will have demonstrated success managing a P&L of at least $5M. * Must be able to travel at least 25% of the time, primarily within the Region and occasionally for Division and company-wide meetings. Preferred Requirements: * Master's degree in Business Administration or related fields. * Experience working closely with sales teams to drive performance, increase sales productivity, and achieve sales targets. * Experience leading across a decentralized, branch-based operating network. * Experience leading industrial transportation and logistics services. * Extensive network in the industrial and business services sectors and/or construction services sectors. * Experience in a rental/leasing business model, such as construction equipment, car leasing; or in Logistics, transportation or other industrial services. * Flexibility and organization to manage multiple projects and assignments. * Ability to thrive in a highly dynamic, entrepreneurial, time sensitive, collaborative environment. * Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance. * Strong executive presence, customer presentation and communications skills and experience. * Experience in working in a matrixed organization structure. Personal Characteristics * Lead by example through living our values: * Dedicated to Health & Safety * Committed to Inclusion & Diversity * Driven to Excellence * Trustworthy & Reliable * Devoted to Our Customers * Community Focused This posting is for a(n) Existing Position. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs. We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. MUST LIVE IN LA OR FL PANHANDLE Position Summary The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client. Competencies Customer Focus Drive for Results Ethics and Values Problem Solving Conflict Resolution Functional/Technical Learning Managing and Measuring Work Timely Decision Making Strategic Agility Developing Direct Reports & Others Organizing Interpersonal Savvy Essential Duties and Responsibilities Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings Take ownership of the financial performance of the assigned sites/profit centers Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets. Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies Travel to all assigned profit centers on a regular basis based on the operational demands of each location Conducts and/or participate in regional client/customer meetings as needed Provides and ensures local site leadership coverage when needed Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) Bachelor's degree in business administration, Operations Management, or related field preferred 3-5 years of progressive experience in operations management, with a proven track record of success Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals Flexibility to travel within the assigned region and work evenings or weekends as needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.

We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus. The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand. Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. * Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. * Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients * Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. * Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. * Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. * Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. * Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. * Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. * Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. * Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. * Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures * Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations * Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects * Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives * Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Spoken and written fluency in English * This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: * BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required * A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required * A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Job Description We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus. The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand. Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.

Key Responsibilities Wholesale Operations Strategy & Process Excellence Build and implement scalable operational workflows that support wholesale revenue growth and account expansion. Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management. Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks. Own the wholesale marketing and promotional calendar to align campaigns with sales objectives. Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools. Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency. Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution. Systems, Tools & Reporting Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred). Build dashboards and reporting tools that increase visibility into: - sales performance & sell-through - account ordering behavior - operational & sales related KPIs - fulfillment accuracy & returns Support accurate forecasting and demand planning in partnership with Planning and Production. Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks. Improve reporting automation and data flows to support decision-making across the wholesale organization. Team Leadership & Partner Support Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience. Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs. Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies. Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners. Develop, refine, and maintain documentation for process governance across the wholesale ecosystem. Cross-Functional Collaboration Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX. Align inventory, production timelines, and assortments with wholesale demand and sell-through data. Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines. Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication. Requirements Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods. Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights Proven ability to design and scale operational processes that drive efficiency and revenue growth. Strong leadership experience with the ability to inspire & motivate high-performing teams. Exceptional communication and interpersonal skills with cross-functional partners and executives. Highly organized operator with strong analytical, problem-solving, and project-management capabilities. Proficiency with ERP and inventory management systems (NetSuite strongly preferred). Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies. Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities. Benefits & Perks Competitive compensation Medical, dental, and vision insurance Life, AD&D, and voluntary supplemental coverage FSA & HSA programs 401(k) investment options Adoption Assistance, EAP, and commuter benefits Paid Parental Leave Quarterly Cultural Spend Training & development + educational allowance 10 paid holidays + PTO accrual Quarterly employee eyewear allowance Diversity, Equity & Inclusion KREWE is committed to an inclusive, equitable workplace. We welcome all qualified applicants and provide equal employment opportunities without discrimination or retaliation based on any protected characteristic under applicable law.