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Operations director jobs in Kentucky

- 464 jobs
  • Director of Operations - 3PL

    360 Recruiter Accelerator

    Operations director job in Louisville, KY

    Our client is seeking a professional with strong executive presence who can confidently engage with senior leadership. This position will lead and oversee all aspects of warehouse and distribution operations within a retail-focused 3PL environment. This role is responsible for driving operational excellence, ensuring client satisfaction, optimizing supply chain processes, and managing cross-functional teams to meet performance goals. The ideal candidate will have deep experience in retail logistics, warehouse management systems (WMS), and a strong track record of leading high-performing teams in a fast-paced, customer-centric environment. Key Responsibilities: Strategic Leadership: Develop and execute operational strategies aligned with company goals and client expectations. Lead continuous improvement initiatives to enhance efficiency, reduce costs, and improve service levels. Warehouse & Fulfillment Operations: Oversee daily operations across multiple warehouse facilities, including receiving, inventory management, order fulfillment, and shipping. Ensure compliance with safety, quality, and regulatory standards. Client Relationship Management: Serve as the primary operational contact for key retail clients. Monitor service level agreements (SLAs) and implement corrective actions as needed. Team Management: Lead, mentor, and develop operations managers and supervisors. Foster a culture of accountability, collaboration, and performance. Technology & Systems: Drive adoption and optimization of WMS, TMS, and other logistics technologies. Collaborate with IT and systems teams to ensure seamless integration and data accuracy. Financial Oversight: Manage operational budgets, labor costs, and capital expenditures. Analyze KPIs and operational metrics to identify trends and opportunities. What we are seeking: • Bachelor's degree in Supply Chain Management, Business Administration, or related field (Master's preferred). • 8+ years of experience in logistics or supply chain operations, with at least 3 years in a senior leadership role. • Proven experience in retail logistics and 3PL environments. • Strong knowledge of WMS, TMS, and ERP systems. • Excellent leadership, communication, and problem-solving skills. • Ability to thrive in a dynamic, high-volume environment. Preferred Skills: • Lean Six Sigma certification or experience with process improvement methodologies. • Experience managing multi-client operations and seasonal volume fluctuations. • Familiarity with e-commerce fulfillment and omnichannel retail logistics.
    $49k-91k yearly est. 1d ago
  • Electrical Operations Manager

    Cybercoders 4.3company rating

    Operations director job in Louisville, KY

    We are looking for an experienced Division Manager to lead the growth of our Louisville Office. Key Responsibilities Provide strategic leadership and direction for the Louisville Electrical Division. Drive revenue growth by actively pursuing new business opportunities and clients in the region. Cultivate strong relationships with general contractors, developers, engineers, and key stakeholders. Monitor market trends and identify opportunities for competitive bids and strategic alliances. Ensure financial health of the division through effective budgeting, forecasting, and cost control. Project Management Responsibilities Lead large-scale, complex electrical construction projects from inception to completion. Oversee project planning, execution, and closeout to ensure timely and budget-conscious delivery. Coordinate with clients, field teams, subcontractors, and suppliers to maintain project alignment. Proactively manage risks, resolve issues, and ensure compliance with contract terms. Track project financials, including billing, change orders, and cash flow management. Preferred Qualifications 7-10 years of experience in electrical construction, with 5+ years in project management roles. Demonstrated success managing multi-million-dollar commercial or industrial projects. Strong leadership background, with prior experience in operations or team management preferred. In-depth knowledge of NEC, local building codes, and industry best practices. Proficient in project management software, estimating tools, and Microsoft Office Suite. Benefits Salary $100,000- $140,000 Performance Bonus Company vehicle or vehicle allowance Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: christian.webb@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CW7-1854915 -- in the email subject line for your application to be considered.*** Christian Webb - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/02/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $100k-140k yearly 20h ago
  • Operations Manager

    at Home Group Inc.

    Operations director job in Florence, KY

    The Operations Manager (OM) position is accountable for all operational aspects of the business at the store level to execute the Company's business objectives, ensure customer satisfaction, and maximize sales. The OM leads and manages the store operations team to maintain a neat, clean, and safe store, and provide an inviting and engaging environment for our customers to shop and our team members to enjoy working. The OM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Summary of Key Roles & Responsibilities: The Operations Manager (OM) is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The OM will recruit, interview, hire, and manage team members to ensure a positive customer experience while ensuring all new hires are trained and developed as team members. The OM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The OM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The OM makes employment decisions for Operations team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The OM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The OM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Operations Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The OM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The OM adjusts the schedule as needed based on operational needs/objectives. The OM is responsible for managing all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, and team management, while ensuring building, assets, and team member security. The OM oversees and leads the execution of the freight and stocking processes in a safe and timely manner; and actively manages and sets the pace for the unloading and merchandising of new stock, including top stock. Ensures team maintains a neat clean, and safe stockroom and store while stocking and merchandising, and maintaining the safety and security of our Team Members and Customers. The OM manages the store in a manner designed to provide customers a positive shopping experience in a neat, clean, and safe store while minimizing damages and shrink. Addresses Customer concerns in a timely manner. Leads the store team in the areas of customer satisfaction, team/team member development, inventory, cash control, human resources, safety, loss prevention, and expense control, so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. Additional responsibilities as assigned. Open Availability Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency in Microsoft office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business
    $51k-84k yearly est. 1d ago
  • Sr. Director of Tax

    Valvoline Inc. 4.2company rating

    Operations director job in Lexington, KY

    It All Starts with Our People If you're looking for a collaborative and flexible work environment that invests in your growth and success, you've come to the right place. As the Sr. Director, Tax you will oversee all aspects of Valvoline Inc.'s tax organization and execution, including compliance, accounting and reporting, and strategic planning and forecasting for income and non-income (e.g., property, sales and use) taxes. This position will lead a team of internal and external professionals in a role with high visibility to executive management and the audit committee of the Board of Directors. This position will proactively collaborate across the organization to provide guidance on the tax implications of business decisions and transactions, collaborate across internal and external teams, and remain current on tax laws and regulations to optimize the organization's tax profile. At Valvoline Inc., it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The Opportunity Valvoline has a rewarding opportunity as a Sr. Director, Tax. We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. How You'll Make a Difference Tax Organization Oversight a. Strategic Support i. Set vision and tone for the tax organization. ii. Collaborate with key leadership on strategy to optimize for an efficient tax structure. iii. Communicate effectively with senior management and the Audit Committee of the Board of Directors on tax matters, risks, and opportunities. iv. Manage a team of internal professionals and outside advisors to ensure an adequate complement of expertise and resources supporting the organization's tax needs. v. Oversee continuous improvement to leverage technology and streamline processes for improved efficiency and effectiveness. vi. Oversee and manage department budget and expenditures. b. Day-to-Day Support i. Serve as a subject matter expert across the organization and collaborate with key stakeholders to share timely perspectives on tax matters. ii. Serve as an escalation point for decision making on complex and judgmental tax matters. iii. Remain current on key developments in tax and proactively update leadership on key emerging topics and issues, including implications of significant regulatory changes, transactions and other matters with meaningful tax effects. iv. Provide mentorship and guidance to tax team to support growth and professional development. v. Provide consistency and oversight across all areas of tax organization to ensure key assumptions and judgments are consistently and timely applied (e.g., compliance and accounting implications and judgments). Tax Accounting and Reporting Provide leadership and oversight for all tax accounting and reporting matters, including the interim and annual income tax provision processes, tax indemnification matters between predecessor and legacy organizations, review and oversight of financial disclosures, and the execution of key controls over financial reporting to produce timely financial statements with accurate tax balances, activity, and disclosures in accordance with US GAAP and SEC reporting requirements. Establish, communicate, and maintain policies to drive compliance with US GAAP and SEC reporting requirements, including ensuring changes are monitored, evaluated, communicated, and adopted in a timely manner. Oversee effectiveness of internal controls of end-to-end financial processes and reporting to ensure compliance with US GAAP, notably ASC 740. Provide guidance and oversee the completion of research to develop and document positions to ensure significant, complex business transactions and accounting judgments are appropriate, well supported, and in accordance US GAAP and SEC accounting and disclosure requirements. Proactively coordinate with management and external auditors to support the completion of annual financial statement audits and the assessment of control effectiveness. Communicate with clarity regarding significant tax accounting and reporting matters with executive management and the Audit Committee of the Board of Directors. Provide guidance on the tax accounting and cash tax implications of business decisions and transactions. Retain and consult with tax advisors, as needed, to support the organization's tax accounting and effective internal controls, including for complex transactions and judgments where subject matter expertise is required. Tax Compliance Oversee the accuracy and timeliness of income and transaction tax compliance with regulations for ongoing business within the US and Canada and related jurisdictions (federal, state, and local income tax; sales and use tax, excise tax, real and personal property tax, etc.). Manage third parties and internal team that support compliance processes through active review, feedback and coaching. Manage tax audits, reviews, and examinations conducted by the requisite authorities, overseeing the process through exams, protest/appeals and/or litigation, as necessary, to obtain resolution and the most advantageous outcome for the organization. Support global tax compliance and audits for periods in which Valvoline was affiliated with predecessor and legacy organizations through strong coordination and collaboration, in addition to the management of related indemnities. Provide guidance on tax law changes and related implications to the organization and its processes Strategic Planning and Forecasting Develop, implement, and manage the organization's tax strategy and policies in accordance with regulatory requirements. Provide transaction support for acquisitions and divestitures, including structuring recommendations and the evaluation and communication of tax implications. Partner with accounting, finance, third party advisors and others in the organization to identify, evaluate, and implement tax planning opportunities. Analyze and interpret tax laws and regulations to maintain compliance and optimize the organization's tax profile. Communicate effectively with senior management and the Audit Committee of the Board of Directors on the risks, opportunities and impacts of tax planning strategies. Collaborate with Financial Planning & Analysis to establish and monitor annual and long-range budgets and periodic forecasts of tax-related financial statement implications, including the income tax provision and cash taxes, in addition to the effects of significant transactions and changing tax laws and regulations. What You'll Need to Succeed Work Experience: At least 15 years of professional experience gained from progressive tax experience. Preferred experience includes at least 10 years of experience in a publicly-traded company's tax organization, Big Four public accounting, law firm, or a comparable corporate tax department. At least 5 years of experience managing and leading tax functions and developing teams, including establishing strategic frameworks and strong business and tax processes and controls, oversight of best practices in taxation, and driving timely financial and management reporting, in addition to critical financial decisions. Deep experience in applying ASC 740 in accounting and reporting for income and transaction taxes, including significant experience with technical book and tax accounting. Strategic tax planning execution and/or advisory services for public companies. Education: Bachelor's degree in taxation, accounting, finance, or related field required. Advanced degree preferred (Master's, Juris Doctorate), etc.). Licenses & Certifications: Certified Public Accountant required Bar admitted attorney a plus We Take Care of the WHOLE You Health insurance plans (medical, dental, vision) HSA and flexible spending accounts 401(k) Incentive opportunity* Life insurance Short and long-term disability insurance Paid vacation and holidays* Employee Assistance Program Employee discounts Tuition reimbursement* Adoption assistance* *In addition to your salary, you are eligible for the Valvoline Incentive Plan (VIP) with a target of x% of eligible base salary earnings. The VIP is based upon Valvoline Inc. financial performance and provides a payout opportunity on an annual fiscal year basis (October 1 through September 30) and will be pro-rated from date of hire. *Terms and conditions apply, and benefits may differ depending on position. Your Path to Valvoline Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $116k-168k yearly est. 1d ago
  • VP of Service Operations

    Trak Group 3.9company rating

    Operations director job in Hebron, KY

    Setting/Hours: Hybrid - Flexible Remote | Standard Manufacturing hours - 6: 30 - 8AM start - give 8 hours Join trak group in partnering with a growing client in Hebron, Kentucky that's expanding its Manufacturing team. Job Title: Vice President of Service Operations Location: Hebron, KY Job Type: Permanent Job Description: The Vice President of Service Operations will oversee the strategic management and leadership of service operations, ensuring exceptional service delivery and operational efficiency. This role involves directing service teams, optimizing processes, and driving continuous improvement to meet business objectives and enhance customer satisfaction. Key Responsibilities: - Develop and implement strategies for efficient service operations, aligning with company goals. - Lead and manage service teams, ensuring high performance and engagement. - Optimize operational processes to improve service delivery and reduce costs. - Monitor service metrics and KPIs, using data to drive improvements. - Collaborate with cross-functional teams to enhance service offerings. - Drive innovation in service operations, adopting new technologies and methodologies. - Ensure compliance with industry standards and regulations. - Manage budgets and resource allocation for service operations. Qualifications: - Bachelor's degree in Business Administration, Operations Management, or related field (Master's preferred). - Proven experience in a senior leadership role within service operations. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal abilities. - Experience in strategic planning and execution. - Proficiency in operational management software and tools. - Ability to lead and inspire teams to achieve goals. Skills: - Strategic Leadership - Process Optimization - Data Analysis - Team Management - Budget Management - Cross-functional Collaboration - Innovation in Service Delivery - Regulatory Compliance Application Process: Please submit your resume and cover letter detailing your relevant experience and qualifications to *************************. Applications will be reviewed on a rolling basis. If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
    $117k-193k yearly est. Easy Apply 58d ago
  • Director of Operations

    Onemci

    Operations director job in Kentucky

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a highly experienced and strategic Director of Operations to oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a results-driven leader with extensive experience in BPO operations management, strong problem-solving abilities, and a commitment to customer satisfaction. This role requires a proactive approach to strategic planning, team leadership, and performance optimization. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Build and maintain strong relationships with clients to understand their needs and ensure expectations are met. Develop and implement strategies to enhance client satisfaction and operational efficiency. Establish and monitor key performance indicators (KPIs) to track and improve service delivery. Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. Ensure all operations comply with organizational policies and industry regulations. Identify and implement process enhancements to improve efficiency and service quality. Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. Ensure staff receive ongoing training and development to maintain performance excellence. Foster a positive work environment and promote high levels of employee engagement and morale. Work closely with clients to understand their needs and ensure their expectations are met. Maintain effective communication with stakeholders to keep them informed of operational performance and initiatives. Manage escalated issues and provide effective solutions to ensure customer satisfaction. Develop and implement crisis management plans to handle emergencies and minimize disruptions. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field. At least 5 years of experience in operations management, preferably within a BPO environment. Proven experience in leading and managing teams in a dynamic, high-performance setting. Strong understanding of BPO industry standards and best practices. Expertise in operational management principles and efficiency optimization. Deep understanding of customer service principles and best practices. Excellent verbal and written communication skills. Strong problem-solving and decision-making skills. Ability to work effectively as part of a team and manage interpersonal relationships. Demonstrated leadership skills, including the ability to motivate and mentor staff. Ability to adapt to changing environments and manage change effectively. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
    $50k-91k yearly est. Auto-Apply 60d+ ago
  • VP of Operations

    Talis Group

    Operations director job in Louisville, KY

    Our client is a fast-growing manufacturer of metal fabricated products known for innovation, quality, and customer commitment. As the business expands, they are seeking a strategic and hands-on VP of Operations to lead key functions and drive operational excellence across the organization. The Vice President of Operations will provide executive leadership and oversight for Engineering, Manufacturing, Supply Chain, and Maintenance. This role will be instrumental in scaling operations, implementing Lean Manufacturing principles, and streamlining processes to ensure efficiency, safety, and profitability. Highlighted Duties: Lead and develop high-performing teams across engineering, manufacturing, supply chain, and maintenance. Drive continuous improvement initiatives through Lean Manufacturing, process automation, and waste reduction. Ensure manufacturing excellence in quality, safety, delivery, and cost efficiency. Oversee supply chain strategy, including vendor management, procurement, and logistics. Implement best practices in preventative maintenance and equipment reliability. Collaborate with executive leadership to align operations with company growth objectives. Foster a culture of innovation, accountability, and operational discipline. Highlighted Requirements Bachelor's degree in Engineering or a technical field required Master's degree or MBA preferred. 10+ years of progressive manufacturing leadership experience, including 2+ years overseeing operations at a senior level. Strong background in Lean Manufacturing with a track record of process improvement and automation. Proven success leading cross-functional teams in a fast-paced, growth-oriented manufacturing environment. Exceptional leadership, strategic planning, and problem-solving skills. This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties, or requirements. Talis Group is an equal opportunity employer. All registrants are considered based upon their skills, performance, potential, and other qualifications, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information, or any other characteristic protected by applicable law.
    $106k-180k yearly est. 44d ago
  • Vice President of Laboratory Operations

    Plasmidsaurus

    Operations director job in Louisville, KY

    Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists. Our sequencing services are used daily by thousands of innovators, including Nobel laureates, Fortune 100 pharma, and over 70,000 scientists. We began by revolutionizing plasmid sequencing, making it exponentially cheaper and faster, with innovative sequencing technologies and a global network of laboratories that turn samples into answers in hours, not weeks. Now we are expanding that same disruptive model across all of genomics. With the launch of our new RNA-seq service, we are taking a bold step toward our vision to sequence everything, providing scientists everywhere with faster, simpler, and more affordable access to the data that powers discovery. Every team member at Plasmidsaurus plays a crucial role in driving the future of biotech research. Together, we are building the world's most efficient sequencing engine that operates overnight, scales globally, and helps scientists make breakthroughs faster than ever before. About the Role Plasmidsaurus is seeking a Vice President of Lab Operations to lead and scale our global lab operations. This role will report to the CTO and ensure that our labs operate safely, efficiently, and in compliance as we continue to innovate and expand our products and international customer base. The VP of Labs will oversee all aspects of global lab operations, including personnel, safety, procurement, compliance, and QA, while leading a culture of excellence and continuous improvement. This position will be based out of Louisville, KY, San Francisco, CA, or Boston, MA, and will require frequent travel (25%+) between international locations, including all Plasmidsaurus labs. Current locations include the cities listed above as well as, Singapore, Cologne, Germany, London, UK, Seattle, WA, Eugene, OR, San Diego, CA, and Los Angeles, CA. Role Objectives Design and execute a global laboratory strategy across 10+ sites, to support commercial growth and ensure clinical readiness. Optimize for scalability, standardization, and measurable improvements in cost, quality, and throughput. Lead and develop lab personnel, ensuring capacity and succession planning across locations via strong org structure, talent development and sustainability strategy. Support transition toward regulated operations across global lab operations, i.e., ISO, CLIA, CAP, etc., by implementing quality systems, audit frameworks, and data-integrity controls aligned with clinical customer requirements. Develop the global data architecture, including LIMS, sample tracking, and workflow automation systems. Build long term capacity, technology, and investment planning across lab automation, digital systems strategy, and infrastructure investment to optimize productivity Responsibilities Develop and grow a high-performing team across 10 global labs (and growing!) Implement and monitor metrics around turnaround time, quality, and efficiency, and drive continual improvement Oversee global budget and performance outcomes, partnering with Finance, Operations, and Product to align resource allocation with revenue growth, margin targets, and operational KPIs Develop and maintain SOPs, training materials, and other lab-related documentation Manage vendor relationships, own lab procurement and inventory management Develop, implement, and maintain lab safety programs, emergency protocols, training initiatives and related updates and communications With Operations, ensure full compliance with federal, state, and local regulations (e.g., OSHA, biosafety, waste disposal) Ensure that labs are designed and maintained for safety, scalability, and scientific excellence; participate in the evaluation and selection of lab leases and facilities planning Oversee QA programs and processes, including laboratory quality systems, documentation, as well as internal and external audits Ensure data integrity across all lab processes Partner with software and hardware teams to design, implement, and optimize automated systems You should bring: 10+ years of experience in laboratory management, with at least 3 years in a leadership role Strong knowledge of lab compliance frameworks and safety standards across international lab locations Proven experience in global lab operations, process optimization, and QA implementation Exceptional communication, leadership, and project management skills Successful experience building and scaling lab operations in a high-growth, rapidly evolving startup environment Experience developing a LIMS a plus Bachelor's or Master's degree in Biology, Biochemistry, Molecular Biology, or related field preferred We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, please let us know at *************************.
    $106k-180k yearly est. Auto-Apply 1d ago
  • President, Ancillary Operations

    UofL Health 4.2company rating

    Operations director job in Louisville, KY

    University Hospital - UMC Address: 530 South Jackson Street Louisville, KY 40202 Shift: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehabilitation Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. : Position Summary and Purpose The President of ancillary operations is a senior executive responsible for strategic leadership, operational oversight, and performance excellence across key support service areas including pharmacy, laboratory services, imaging/radiology, facilities management, and security. This role ensures alignment with the academic health system's mission, values, and strategic goals, while fostering innovation, compliance, and interdepartmental collaboration. Essential Functions: 1. Develop and execute strategic plans for operational departments in alignment with institutional goals. 2. Lead cross-functional initiatives to improve patient care, safety, and operational efficiency. 3. Serve as a key member of the executive leadership team, reporting to the CEO or EVP of Health Affairs. 4. Oversee the performance and integration of pharmacy, lab, imaging, facilities, and security services. 5. Ensure compliance with federal, state, and local regulations, including CMS, OSHA, FDA, DEA, and Joint Commission standards. 6. Implement systems for continuous quality improvement and risk management. 7. Develop and manage multi-million dollar budgets across operational units. 8. Monitor financial performance and identify opportunities for cost savings and revenue enhancement. 9. Lead capital planning and infrastructure development projects. 10. Recruit, retain, and develop high-performing leadership teams across departments. 11. Promote a culture of accountability, equity, and professional development. 12. Champion diversity, equity, and inclusion across all operational areas. 13. Partner with clinical, academic, and administrative leaders to support institutional priorities. 14. Represent the health system in external partnerships, regulatory bodies, and professional organizations. 15. Lead crisis response and emergency preparedness efforts across operational domains. 16. Performs other duties as assigned. Other Functions: * Adheres to and exhibits our core values. * Maintains compliance with all company policies, procedures and standards of conduct. * Complies with HIPAA privacy and security requirements to always maintain confidentiality. * Performs other duties as assigned. Additional Job Description: Job Requirements (Education, Experience, Licensure and Certification) Education: Master's degree in a relevant health discipline (i.e. Pharm. D., DNP, etc), healthcare administration or business-related field. Experience: Minimum experience of 8 to 10 years in healthcare leadership, business or financial management leading significant aspects of healthcare operations. License: If a pharmacist, active pharmacist license in the state of Kentucky is required. Job Competency: Knowledge, Skills, and Abilities critical to this role: * Strong analytical and problem-solving skills, with the ability to make informed independent decisions and collaborate effectively. * Excellent verbal and written communication skills with the ability to communicate effectively at all levels of the organization. * Demonstrated ability to work well within a team environment in support of organizational objectives. * Experience participating on boards and governance committees. * A deep commitment to the organization's mission and a passion for the patients and families it serves. * The capacity to think strategically and provide solutions to complex organizational challenges. * The ability to effectively lead teams and influence organizational culture by inspiring and motivating others to achieve excellence. * The ability to achieve outcomes in a matrixed, team-based environment. * Competent in clearly communicating with various stakeholders including, but not limited to, executives, employees, Board members, and external partners. * The aptitude to understand laws and regulations and other information necessary to ensure compliance with all financial and regulatory requirements. * A talent for respectful, supportive, and clear and constructive communication to help build positive relationships. * A creative, collaborative problem solver, able to incorporate diverse perspectives. * An individual with a strong sense of personal integrity, cultural sensitivity, and team orientation. * Competency with Microsoft Office. * Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: * Honoring and caring for the dignity of all persons * Ensuring the highest quality of care for those we serve * Working together as a team to achieve our goals * Improving continuously by listening, and asking for and responding to feedback * Seeking new and better ways to meet the needs of those we serve * Using our resources wisely * Understanding how each of our roles contributes to the success of UofL Health
    $96k-167k yearly est. Auto-Apply 14d ago
  • Director of Operations

    J Warner Ventures

    Operations director job in Bowling Green, KY

    The Director of Operations is tasked with multi-site support of store operations as well as the development and implementation of training programs and documents with the objective of creating consistency in operational excellence across all locations. Key Duties and Responsibilities: ? Support Car Wash Managers with an eye on continuous improvement and development ? Establish the standard for customer service, quality and cleanliness ? Travel between locations to offer education and follow up around products, services, promotions and/or operational initiatives ? Act as the company expert on wash equipment, chemicals and application processes and service initiatives ? Hire or promote, train and evaluate Car Wash Managers ? Partner with HR to address and/or resolve employee relations matters ? Field and resolve customer or employee issues as needed ? Develop, implement and deliver training programs and support documents that outline best practices for: ? Tunnel equipment inspections, maintenance and troubleshooting ? Chemical application, inventory, ordering and storage ? Opening and closing procedures ? Additional initiatives as determined Requirements Essential: ? Minimum 3 years of experience in the car wash industry as an operational leader ? Advanced understanding of car wash equipment, its order of operations and maintenance/upkeep best practices ? Experience with wash chemicals and their application processes ? Cross trained in wash equipment troubleshooting and general repair ? Understanding of wash POS systems ? Advanced knowledge of MS Office programs ? Strong written skills with experience creating training documents Desirable: ? Understanding of DRB programming and customization ? Leadership, self-driven, high energy, positive attitude, adaptability, enthusiasm to achieve goals, excellent communication and problem-solving skills
    $49k-91k yearly est. 60d+ ago
  • Director of Operations

    Channel Personnel Services

    Operations director job in Louisville, KY

    Job DescriptionWe are seeking an experienced and strategic Director of Operations to oversee the day-to-day manufacturing activities for a high-growth life sciences production site in the U.S. This role is responsible for leading a team of 40-50 in production, with a strong focus on quality, throughput, automation, and continuous improvement. DUTIES / RESPONSIBILITIESØ Lead daily operations for manufacturing at a high-volume production facility.Ø Oversee a team of 40-50 employees, ensuring proper staffing, training, development, and performance management.Ø Drive Lean and Six Sigma initiatives to enhance productivity, reduce waste, and streamline workflows.Ø Implement and upgrade automation systems to increase throughput and reduce manual processes.Ø Collaborate cross-functionally with Sales, R&D, Maintenance, and IT to align operational capabilities with new product introduction and growth goals.Ø Establish and monitor KPIs and process controls to ensure regulatory compliance and product quality.Ø Analyze operational and equipment data to identify performance issues and corrective actions.Ø Ensure full compliance with applicable regulatory requirements, including GMP.Ø Serve as a hands-on, strategic leader with a focus on execution, innovation, and continuous improvement. QUALIFICATIONS / REQUIREMENTSv Bachelor's degree in a scientific or engineering field required; MS or PhD in Organic Chemistry strongly preferred.v 8-10 years of manufacturing leadership experience; prior plant floor oversight preferred.v Organic chemistry knowledge required - v Proven track record in automation, operational scaling, and cross-functional leadership.v Experience with Lean/Six Sigma and GMP-regulated environments preferred.v Excellent analytical, organizational, and communication skills with a collaborative leadership style. E04JI800n8pv407jg7u
    $49k-91k yearly est. 15d ago
  • Director of Logistics

    Maximus 4.3company rating

    Operations director job in Louisville, KY

    Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage overall operations and performance of assigned contracts including P&L, quality and compliance with all terms and conditions along with preparing and analyzing regular performance reports. - Manage all aspects of the customer relationship for assigned contracts ensuring effective and efficient communication along with addressing and resolving customer complaints. - Provide leadership and direct supervision to assigned employees, including setting goals, monitoring work performance, coaching and evaluating results to ensure that objectives are met. - Manage continual process improvement by monitoring, refining, and optimizing workflow and processes with the goal of continuously improving overall effectiveness (efficiency, productivity, and quality). - Create an entrepreneurial work environment by involvement in developing and hiring superior talent and instilling a culture of accountability, measurability, and discipline without undue bureaucracy. - Interpret policies, procedures, and goals of the company for subordinates. - Participate in the development and monitoring of the operational budget related to assigned contracts. - Work collaboratively and effectively with IT to ensure that product and service applications and technologies are optimized for contract compliance, productivity, and quality performance. - Maintain primary responsibility for ensuring customer satisfaction, resolving compliance issues, and accountability for profit & loss with assigned contracts and lines of business. - Act as the primary point of contact for state officials and other outside contacts for the assigned contract. - Direct and control the activities of a broad functional area through several department managers within the company. - Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods. - Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company. - Participate in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. - Ensure budgets and schedules meet corporate requirements. - Regularly interact with executives and/or major customers. - Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization. Additional Duties and Responsibilities: - Develop strategic plans to improve productivity, quality, and efficiency of operations. - Ensure that all logistics processes are aligned with the overall goals of the organization. - Direct and oversee logistics operations including warehousing, inventory, distribution, and transportation management. - Collaborate with other department leaders to integrate logistics strategies with corporate objectives. - Implement new technologies and systems to streamline operations and increase efficiency. - Ensuring compliance with local, state, and federal regulations and laws governing transportation and distribution operations. - Conducting performance metrics analysis and setting performance goals. - Develop risk management programs to ensure continuity of supply in emergency scenarios. Minimum Requirements - Bachelor's degree in relevant field of study. - 10+ years of relevant professional experience required. Additional Minimum Qualifications: - Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field is required. - Extensive experience in a logistics role with a proven track record in logistics strategy and management. - Experience in medical supply chain management is required. - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a preferred. - A Master's degree in a similar field is preferred. #maxcorp #LI-AM1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 142,800.00 Maximum Salary $ 182,800.00
    $70k-107k yearly est. 2d ago
  • Operations Director

    The Sports Facilities Companies

    Operations director job in Kingsley, KY

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OPERATIONS DIRECTOR - Destination KPSports Facilities Management, LLC DEPARTMENT: OPERATIONSREPORTS TO: GENERAL MANAGERSTATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Destination KP is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Kings Park, NY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Destination KP is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Director will be responsible for the management of facility operations including but not limited to guest services, maintenance, housekeeping, retail, food & beverage, event management, front desk administration and reporting. The Operations Director will also work closely with other departments in hiring, training, and staff scheduling. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws Oversees effective communications with event owners pre- and post-event Oversees the administration and high level of detail required in the organization of events Assists with labor law compliance and adherence To be on-site at events and take responsibility for the various aspects of managing personnel and production Negotiates and produces contracts for relevant vendors building a good working relationship Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams Closes liaison and communication with other departments within the events team including marketing and sales Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance, and proper cash handling procedures Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics Lead cross-functional teams, creates and monitors leadership team schedule Ensures events comply with safety regulations, ensures staff is adequately prepared for the event, gives final operational approval for event set-up Hires, trains, and educates staff on proper event and safety procedures Develops and manages budgets and exercises control in expense management/maintenance Analyze event performance and prepare metrics presentation Promotes company culture and expectations to staff Works with General Manager and Finance Manager to develop KPI reports Contributes to Facility Business Plan and execution Oversees proper reporting of inventory Serves as MOD on nights and weekends All additional tasks assigned by management MINIMUM QUALIFICATIONS: Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event management Food service and food service management experience preferred Must have excellent interpersonal, project management and problem-solving skills Must be a team player, must have excellent verbal and written communication skills Must have excellent computer skills, including Word, Excel, PowerPoint, etc. Must be willing to obtain CPR certifications Well organized, efficient, flexible, and able to meet deadlines Able to cope with many tasks at once and work to tight schedules Able to work flexible schedule including weekends, nights and holidays WORKING CONDITIONS AND PHYSICAL DEMANDS: Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time in various conditions Limited travel may be required
    $49k-91k yearly est. 12d ago
  • On-site Operations Manager - Weekend Shift

    Impact Workforce Solutions

    Operations director job in Mayfield, KY

    Operations ManagerCompany OverviewImpact Workforce Solutions (IWS) delivers customized human capital solutions across multiple industries. With over 20 years in the industry, we are committed to improving the quality of life for both our clients and our workforce. Teamwork, collaboration, and service excellence are at the core of everything we do Reporting to the IWO Director, the Operations Manager is responsible for managing client relationships and overseeing onsite workforce operations. This role ensures staffing effectiveness, employee engagement, productivity, and compliance with client expectations.ScheduleFriday-Monday | 6:00 AM - 4:30 PM (Flexibility required) Key Responsibilities• Manage open requisitions and candidate placement • Coordinate new hire orientation, onboarding, background checks, and drug screens • Maintain active headcount and monitor attendance • Submit payroll hours and assist with terminations • Serve as primary contact for client HR, operations, and employees • Partner with client leadership to support recruiting and retention strategies • Conduct coaching, performance reviews, and corrective actions • Lead safety reporting and employee relations investigations • Evaluate and improve staffing plans and processes • Perform other duties as assigned Qualifications• Bachelor's Degree or equivalent experience • 1-3 years of staffing, HR, or manufacturing/logistics operations experience • Recruiting experience preferred • Proficient in Microsoft Office • Strong problem-solving, analytical, and communication skills Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.
    $43k-72k yearly est. Auto-Apply 21d ago
  • President, Ancillary Operations

    University of Louisville Physicians 4.4company rating

    Operations director job in Louisville, KY

    Primary Location: University Hospital - UMCAddress: 530 South Jackson Street Louisville, KY 40202 Shift: Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehabilitation Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.: Position Summary and Purpose The President of ancillary operations is a senior executive responsible for strategic leadership, operational oversight, and performance excellence across key support service areas including pharmacy, laboratory services, imaging/radiology, facilities management, and security. This role ensures alignment with the academic health system's mission, values, and strategic goals, while fostering innovation, compliance, and interdepartmental collaboration. Essential Functions: 1. Develop and execute strategic plans for operational departments in alignment with institutional goals. 2. Lead cross-functional initiatives to improve patient care, safety, and operational efficiency. 3. Serve as a key member of the executive leadership team, reporting to the CEO or EVP of Health Affairs. 4. Oversee the performance and integration of pharmacy, lab, imaging, facilities, and security services. 5. Ensure compliance with federal, state, and local regulations, including CMS, OSHA, FDA, DEA, and Joint Commission standards. 6. Implement systems for continuous quality improvement and risk management. 7. Develop and manage multi-million dollar budgets across operational units. 8. Monitor financial performance and identify opportunities for cost savings and revenue enhancement. 9. Lead capital planning and infrastructure development projects. 10. Recruit, retain, and develop high-performing leadership teams across departments. 11. Promote a culture of accountability, equity, and professional development. 12. Champion diversity, equity, and inclusion across all operational areas. 13. Partner with clinical, academic, and administrative leaders to support institutional priorities. 14. Represent the health system in external partnerships, regulatory bodies, and professional organizations. 15. Lead crisis response and emergency preparedness efforts across operational domains. 16. Performs other duties as assigned. Other Functions: · Adheres to and exhibits our core values. · Maintains compliance with all company policies, procedures and standards of conduct. · Complies with HIPAA privacy and security requirements to always maintain confidentiality. · Performs other duties as assigned. Additional Job Description: Job Requirements (Education, Experience, Licensure and Certification) Education: Master's degree in a relevant health discipline (i.e. Pharm. D., DNP, etc), healthcare administration or business-related field. Experience: Minimum experience of 8 to 10 years in healthcare leadership, business or financial management leading significant aspects of healthcare operations. License: If a pharmacist, active pharmacist license in the state of Kentucky is required. Job Competency: Knowledge, Skills, and Abilities critical to this role: · Strong analytical and problem-solving skills, with the ability to make informed independent decisions and collaborate effectively. · Excellent verbal and written communication skills with the ability to communicate effectively at all levels of the organization. · Demonstrated ability to work well within a team environment in support of organizational objectives. · Experience participating on boards and governance committees. · A deep commitment to the organization's mission and a passion for the patients and families it serves. · The capacity to think strategically and provide solutions to complex organizational challenges. · The ability to effectively lead teams and influence organizational culture by inspiring and motivating others to achieve excellence. · The ability to achieve outcomes in a matrixed, team-based environment. · Competent in clearly communicating with various stakeholders including, but not limited to, executives, employees, Board members, and external partners. · The aptitude to understand laws and regulations and other information necessary to ensure compliance with all financial and regulatory requirements. · A talent for respectful, supportive, and clear and constructive communication to help build positive relationships. · A creative, collaborative problem solver, able to incorporate diverse perspectives. · An individual with a strong sense of personal integrity, cultural sensitivity, and team orientation. · Competency with Microsoft Office. · Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: · Honoring and caring for the dignity of all persons · Ensuring the highest quality of care for those we serve · Working together as a team to achieve our goals · Improving continuously by listening, and asking for and responding to feedback · Seeking new and better ways to meet the needs of those we serve · Using our resources wisely · Understanding how each of our roles contributes to the success of UofL Health
    $81k-149k yearly est. Auto-Apply 3d ago
  • Director Of Primary Care Operations -- Value-Based Care

    Graves Gilbert Clinic 3.6company rating

    Operations director job in Bowling Green, KY

    Operational Leadership Oversee day-to-day operations of primary care clinics, ensuring high-quality, efficient, and patient-centered care. Develop and implement operational strategies that support value-based care objectives, including risk adjustment, care coordination, and chronic disease management. Collaborate with clinical and administrative leaders to standardize workflows, improve access, and reduce unnecessary utilization. Value-Based Care Strategy Attends all value-based program meetings. Lead the execution of value-based care initiatives, including ACOs, Medicare Advantage, Medicaid, and commercial risk contracts. Monitor and improve performance on quality metrics (e.g., HEDIS, STAR ratings, CAHPS) and cost/utilization benchmarks. Partner with analytics teams to interpret data and drive actionable insights for population health management. Team Development & Leadership Manage and mentor clinic managers and operational staff, fostering a culture of accountability, innovation, and continuous improvement. Facilitate cross-functional collaboration between providers, care teams, and support services to achieve shared goals. Financial & Contractual Oversight Support budgeting, forecasting, and financial performance of primary care operations and value-programs. Align operational priorities with payer contract requirements and incentive structures. Patient & Provider Experience Champion initiatives to improve patient engagement, access, and satisfaction. Support provider well-being and retention through operational efficiencies and resource alignment. Partners with Quality Director, Quality Finance Director, and Department to manage all value-based program initiatives and ensure the success of all Primary Care providers within value-based programs. Education & Experience Bachelor's degree in Healthcare Administration, Business, Nursing, or related field required; Master's degree preferred. Minimum 7-10 years of progressive leadership experience in healthcare operations, with at least 3 years in a value-based care environment. Experience managing multi-site primary care operations strongly preferred. Skills & Competencies Deep understanding of value-based care models, population health, and healthcare quality metrics. Strong leadership, communication, and change management skills. Proficiency in data-driven decision-making and performance improvement methodologies. Ability to build relationships across clinical and administrative teams.
    $48k-86k yearly est. 21d ago
  • Director of Operations (On-site)

    Lakeshore Learning 4.8company rating

    Operations director job in Midway, KY

    At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever-and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth. Job Description We are currently seeking a Director of Operations for our Midway, KY distribution center. The role will be primarily responsible for coordinating operations to ensure that customer service levels are met or exceeded and that financial goals are achieved. In addition, you will be responsible for establishing consistent communications across functional teams within the distribution center as well as with our Customer Service team. This position will work a Mid-Shift (11am-8pm) to be available for both our 1st and 2nd shift teams. A day in the office looks like this: Planning and monitoring daily labor needs based on immediate and forecasted order and unit volumes Ensuring all orders and receipts are processed in an efficient, accurate and timely manner Working to maintain a high level of associate morale and recognition, keeping the annual turnover rate at an acceptable level Partnering with the Distribution Center Vice President and Human Resource Business Partner to ensure adequate staffing levels for present and future needs; actively participating in the hiring process Maintaining a working knowledge of and complying with all company policies and procedures Monitoring standard procedures and recommending new procedures when necessary to ensure that the overall operation runs effectively Consulting with the Distribution Center Vice President and Human Resources to ensure consistent use and enforcement of facility and department policies and procedures Working closely with supervisors and lead personnel to improve the quality and effectiveness of the overall operation-setting and driving toward continuous improvement goals Contributing to an effective safety and security program and ensuring compliance from warehouse associates Overseeing the development of associates by providing tools and cross-training that help team members contribute to the total operation Qualifications Got the skills and experience? Here's what we're looking for: Minimum 10+ years of experience within a high-volume distribution center College degree or 10+ years of equivalent experience required Experience utilizing sophisticated WMS/WCS and other automated systems and equipment, including RF equipment, sortation, conveyor systems and forklifts Excellent problem-solving skills with the ability to think on your feet, work independently, make decisions, take appropriate actions and provide follow-up Talent for managing team members with differing skill levels and enabling them to achieve performance and quality standards Excellent verbal and written communication skills Ability to work in a fast-paced environment where multitasking is expected Strong attention to detail Additional Information And here's our end of the bargain! Competitive compensation based on skills and experience, and bonus eligible Paid leave for new parents to support work/life balance and family bonding Excellent medical/dental and vision coverage-EPO, PPO and HSA 401(k) retirement plan with company contribution (because you will retire someday) Flexible benefits-choose what you like, ignore the rest Generous employee discount Casual dress…and we really mean it At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve. We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you. To learn more about Lakeshore, visit ********************************* Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1
    $32k-59k yearly est. 1d ago
  • Ark Encounter Operations Director

    Answers In Genesis Group 4.2company rating

    Operations director job in Williamstown, KY

    Job Details Ark Encounter - Williamstown, KY Full Time OperationsDescription The Ark Encounter Operations Director holds the primary responsibility for the successful day-to-day operation of the Ark Encounter. This position leads a team of Managers focused on creating a world-class, Christ-centered family attraction impacting guests with life-changing experiences. The Operations Director is accountable for achieving departmental budgets and efficiently running the Ark Encounter, along with implementation of projects, changes, and improvements. This position collaborates with other ministry departments, such as Facilities Maintenance, Grounds, Department of Public Safety, Product Development, IT, and Events to ensure an overall smooth operation and the best possible experience for our guests. The Ark Encounter Operations Director is accountable for displaying our Core Values of SERVE to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God honoring fashion. PRIMARY RESPONSIBILITIES Promote the Mission and Vision of Answers in Genesis and Attraction Operation's goal of creating a frictionless guest experience. Lead with passion, courage, trustworthiness and humility. Coach, mentor and hold accountable Operations Managers in various departments, including Admissions, Guest Services, Culinary, Retail, Technical Operations, A-Team and Housekeeping. Actively develop and maintain a work environment that enhances the professional and spiritual growth of all team members. Responsible for achieving expense and revenue goals by reviewing results, recommending strategies and making adjustments as needed. Focus on efficient utilization of resources and optimal allocation of team members to minimize expenses while balancing against requirements of exceptional customer service. Participate in development and implementation of departmental strategic plans. Perform continuous evaluation of processes to determine issues, prioritize needs and ensure improvements are made to the overall guest experience. Collaborate with Attractions Design team and Site Development on future attraction growth plans. Develop strong cross-functional relationships with other AiG departments and provide support and input as requested. Cultivate an environment with high levels of staff engagement and recognition. Qualifications EDUCATION & EXPERIENCE Bachelor's Degree in business, management, or related field preferred Minimum of 5 years demonstrated effective leadership experience at a professional level, preferably in a customer service or hospitality field General understanding of marketing and business principles inclusive of budget development and management Previous experience managing large numbers of personnel with a focus on efficiency, customer service and employee engagement REQUIREMENTS Commitment to Christ and the mission of Answers in Genesis Passionate about delivering exceptional guest experiences Ability to develop relationships that produce results Strong prioritization and planning skills Good problem-solving skills and decision-making ability Excellent organizational skills and attention to detail Strong communication skills, comfortable communicating at all levels Able to react quickly to changing priorities Leads by example, resolves conflict and gets the job done Pursues opportunities for personal and collective growth Must agree with and be able to sign our Statement of Faith Maintains a personal relationship with Jesus Christ Regular attendance at a local Bible-believing church Comprehensive office-based computer skills ITEMS NEEDED FOR POSSIBLE EMPLOYMENT: Completion of on-line application, **************************** Salary Requirements Salvation Testimony Creation Belief Statement Confirmation of your agreement with the AiG Statement of Faith Completion of a Background Check and Pre-Employment Drug Screen
    $47k-83k yearly est. 60d+ ago
  • Director of Operations

    Associations International 3.6company rating

    Operations director job in Lexington, KY

    Associations International (AI) is seeking a Director of Operations to support the Utility Solid Waste Activities Group (USWAG). This role manages programs, communications, and operations that advance USWAG's mission of assisting the utility industry in addressing waste, byproduct, chemical management, and transportation issues. The Director of Operations works in close partnership with, and in direct support of, the Executive Director to ensure the effective execution of USWAG's initiatives and member services. This position oversees the Affiliate program, manages website content and member systems, and ensures timely, accurate, and high-quality delivery of information to members and affiliates. Additional responsibilities include supporting financial administration, coordinating meetings and workshops, and maintaining compliance with AI and USWAG procedures. Through these efforts, the Director of Operations plays a vital role in ensuring smooth day-to-day operations, strengthening member engagement, and enabling the Executive Director to focus on strategic leadership, advocacy, and industry collaboration. Key Responsibilities 1. Program & Communications Management: Support Executive Director in all USWAG initiatives Oversee the USWAG Affiliate program, including recruitment, retention, marketing activities, and event sponsorships Manage website content and functionality for both public and Members-only sites; recommend updates to enhance usability and engagement Maintain accurate committee rosters, mailing lists, and member/affiliate records to ensure effective communication Coordinate digital communications, including newsletters, announcements, and LinkedIn postings to promote USWAG news and events Identify and develop new resources, tools, and services to support member engagement and information sharing 2. Operations & Financial Administration: Support the Executive Director in budget development, tracking, and financial forecasting Process invoices, membership dues, and sponsorship payments in compliance with AI and USWAG procedures Prepare financial reports and event budget estimates to support planning and decision-making Develop and maintain internal administrative procedures to ensure efficient operations Assist with documentation, recordkeeping, and compliance across all USWAG programs and activities 3. Events & Member Support: Plan and execute meetings, workshops, and conferences (in-person, virtual, and hybrid), managing timelines, logistics, and budgets Identify and coordinate venues, vendors, and service providers; assist with contract negotiations and event materials Oversee event registration, communications, and post-event reconciliation and reporting Maintain expertise in online meeting tools (Teams, Zoom, Eventpedia) to support seamless event delivery Provide responsive, high-quality support to members and affiliates, ensuring timely and accurate dissemination of information Requirements Qualifications Required High school diploma or GED (required); bachelor's degree strongly preferred 3-5 years of related experience, including administrative support, member services, meeting planning, and website management Strong written and verbal communication skills, with particular strength in professional writing Proficiency in Microsoft Office applications (Word, PowerPoint, Teams, Excel) Ability to manage, prioritize, and track multiple projects simultaneously Excellent customer service skills and ability to maintain positive Member and Affiliate relationships Strong organizational skills, attention to detail, and ability to work independently as well as collaboratively Qualifications Desired Prior experience working within an association or membership organization Familiarity with the electric utility industry Professional certifications in meeting planning or project management Why Join Associations International? We hire driven, talented people who help our partner associations succeed. We value teamwork, creativity, and a supportive workplace culture. Flexibility: Hybrid and in-office options Benefits: Medical, company-paid dental, vision, long-term disability, and life insurance Retirement: 401(k) with company match Time Off: Holidays, vacation, sick leave, floating holidays, and paid company shutdown Culture: Best Places to Work in Kentucky award recipient since 2012 Associations International is proud to be an equal opportunity employer. If you need support in applying, please contact our HR team at ************.
    $44k-83k yearly est. 10d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Operations director job in Lexington, KY

    The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 21d ago

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