Operations director jobs in Kirkland, WA

Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the “annual plan”, and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS- Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS- Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

Core Requirements: Bachelor's degree in industrial engineering, manufacturing, engineering, or finance 8+ years of leadership in a manufacturing environment Preferred Requirements: MBA degree Prior success in implementing a sales, inventory, and operations planning process This position will lead end-to-end manufacturing and support of complex aerospace and defense products, ensuring on-time delivery, exceptional quality, and high customer satisfaction through data-driven operations. Develops strong leadership pipelines, optimizes inventory and capacity, partners cross-functionally with Sales and Engineering, and fosters a safe, compliant, and high-performance work environment. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 1,600 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Support the company's product development and daily production goals. Measure, communicate, and drive group performance to meet financial objectives. Drive the team to deliver on time, in full, with excellent quality. Execute productivity projects to reduce costs. Support concurrent engineering, design for test/manufacturing/repair, and new product introduction. Understand, investigate, and communicate performance against revenue, on-time delivery, and other production-based goals. Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

If you value loyalty and integrity, are a results-oriented leader with a passion for excellence, a commitment to fostering a collaborative culture, and a desire to shape the future of a thriving organization, we invite you to explore this exciting opportunity! We are seeking a talented, dynamic leader to join our executive team in the role of Director, Technology Operations. This individual will oversee all aspects of the company's information technology, including network, cybersecurity, and related infrastructure operations. Reporting directly to the COO, the Director will collaborate with the executive team to define and execute a technology roadmap that supports the company's business goals. The successful candidate must align with our company's values and culture and demonstrate the leadership qualities to empower and inspire their teams. Key Qualifications: Cultural Fit: The most crucial aspect of this role is the ability to blend seamlessly into our company culture, which values collaboration, innovation, and integrity. The ideal candidate should be open to aligning with our established business model (i.e., learn and understand why we do things the way we do them before suggesting improvements). Intellectual Curiosity: You must genuinely desire to understand the finer details of the business. You should demonstrate an ability to dig deep into processes, strategies, and data, consistently seeking out opportunities for improvement and innovation. Intellectual curiosity drives your approach to problem-solving and strategic execution. Client-Facing Skills: You may have the opportunity to represent the company in external engagements, definitely on a daily basis and likely as a contributor in quarterly meetings with client representatives. Communicating effectively and developing long-term relationships built on trust and mutual respect is important. People and Management Skills: Leadership excellence is paramount. We are looking for an individual who can lead, manage, and develop high-performing operational teams. You should demonstrate empathy, adaptability, accountability and the ability to inspire and influence at all levels of the organization. A strong track record in managing diverse teams and driving results is required. Key Responsibilities: Working out of our Seattle office, your primary focus as the Director is overseeing and managing NWA's IT operations, ensuring efficiency, security, and alignment with business goals. Oversee and manage all IT operations, including network and data center security, data management, cybersecurity, and technical support areas Develop and implement IT operations policies and best practices Manage, lead, and provide guidance to the IT operations team Collaborate with stakeholders to define business and systems requirements for new technology implementations, using both waterfall and agile methodologies. Ensure effective and efficient delivery of IT operational services Facilitate the annual strategic IT planning process to include major priorities, risks, and budgetary considerations. Plan and manage budgets related to IT operations Ensure all IT operations activities are performed within the parameters of applicable laws, codes, and regulations Evaluate technology risks and ensure NWA's disaster recovery plan remains up to date Continually evaluate current company technology and infrastructure; and recommend changes as necessary Maintain a strong focus on cyber security to ensure our systems, network and processes are secure. Support critical systems and respond to operational needs outside of standard business hours, including evenings and weekends when necessary. Who you are: Ethical & Credible: You exemplify high ethical standards, trustworthiness, and honesty in your personal and professional life. Loyal & Committed: Your work history demonstrates stability, dedication, and reliability. Experienced. While specific industry experience is less critical, a minimum of 10 years' relevant experience (i.e., Manager, Director, Sr. Director, of IT operations, etc.) is required. A deep expertise in IT architecture, infrastructure management, cybersecurity, and emerging technologies. Educated. BS degree in Computer Science, Information Systems, or related field experience. MBA preferred. Successful. Proven history of driving digital transformation and implementing cloud-based solutions. Exceptional communication skills, with the ability to engage and align both technical and non-technical stakeholders. Strategic Leader. Ability to think both strategically and tactically, with a long-term vision for company success. Strong leadership and team-building skills, with a track record of developing and leading high-performing IT operations teams. Why join our leadership team: We offer a rare opportunity for an accomplished visionary executive to join a highly respected third-party benefits administrator with a 66-year legacy of delivering exceptional service. As we embark on the next phase and plan for our future, we are seeking dynamic leaders who are energized by strategic challenges and poised to drive transformative change. What We Offer: Competitive Salary & Benefits: Salary range $162,000 - $219,000. A comprehensive benefits package, including health, dental, vision, 401(k), and more. Professional Growth: Opportunities to lead transformative initiatives and work with a dedicated team of professionals. How to Apply: To apply for the Director, IT Operations position, please submit your resume, cover letter, and any relevant portfolio work to Kelly Johnson at *********************. We look forward to learning how your expertise can shape the future of NWA. NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. To learn more about the company, visit us at: *************************************************** Position Overview The Director of Manufacturing Operations at Stella-Jones is responsible for leading and elevating the performance of three strategically focused manufacturing plants across Washington and Arizona. This leadership role is an opportunity to shape the future of our regional operations through innovation, collaboration, and operational excellence. As the driving force behind plant performance, you'll partner closely with Plant Managers to streamline processes, champion safety and quality, and align operations with the company's long-term goals. If you thrive in a fast-paced environment where strategic thinking meets hands-on execution, this is your opportunity to make a lasting mark. This is a newly created leadership role and will be office-based in Tacoma at our regional office and manufacturing plant. Travel is expected to be up to 50%. Primary Responsibilities Lead with Strategy: Craft and execute forward-thinking operational strategies that boost efficiency and productivity. Align regional manufacturing goals with corporate objectives to ensure cohesive growth. Drive Operational Excellence: Oversee daily operations across three manufacturing sites, guiding Plant Managers to success. Champion a safety-first culture where every individual feels genuinely cared for-not just through the absence of accidents, but through a shared commitment to protecting everyone who walks onto each plant site. Ensure full compliance with safety, environmental, and quality standards. Launch and sustain continuous improvement initiatives to reduce costs and enhance output. Elevate Performance: Monitor key performance indicators and implement corrective actions to meet and exceed targets. Mentor and empower plant leaders to foster a culture of excellence and accountability. Build Strong Partnerships: Collaborate across departments to ensure seamless operations and shared success. Cultivate strong relationships with suppliers, customers, and stakeholders. Optimize Resources: Manage staffing, materials, and budgets with precision and foresight. Champion sustainable manufacturing practices that support long-term viability. Key Qualifications 15+ years of experience in manufacturing, including 5+ years in a senior leadership role (e.g., Plant Manager, Multi-Plant Manager, Regional Plant Manager, etc) Excellent understanding of core systems involved in wood treating systems (steam, vacuum, pressure, valves, pipes, etc), deep knowledge of environmental and safety regulations, proficiency in ERP systems and relevant digital tools. Proven ability to drive a healthy safety culture, develop teams, inspire performance, and lead change. Skilled in managing complex projects and juggling multiple priorities Compensation & Employee Benefits: As a Stella-Jones team member, you will have access to excellent benefits and incentives including: Competitive compensation with a targeted annual base salary range from $133,000 to $167,000 Annual bonus / profit sharing program opportunity 401(k) savings plan with excellent Company match (150% on the first 4% deferred) Comprehensive total benefits package with 3 medical plans to choose from Several company-paid benefits including: Dental and Vision coverage Life insurance and Accidental Death & Dismemberment (AD&D) policies Long-Term Disability Coverage Access to a robust employee assistance program Career advancement opportunities Ability to purchase Company stock Equal Opportunity Employer/Veterans/Disabled

The Regional Director of Operations serves as the senior leader responsible for driving performance, productivity, and growth across a multi-site network of outpatient facilities. This individual functions as both a strategic business operator and a culture leader accountable for operational excellence, financial stewardship, and the seamless integration of both new and legacy locations. This role oversees all aspects of regional operations, including facility optimization, market expansion, and the introduction of new service lines. The ideal candidate combines strong financial and operational prowess with the ability to build high-performing teams, ensure regulatory readiness, and foster a culture aligned with mission-driven care delivery. Key Responsibilities Lead multi-site operations, ensuring consistent quality, productivity, and financial performance across existing and emerging clinics. Act as the primary P&L owner for the region, using data and KPIs to drive performance improvement, operational efficiency, and strategic decision-making. Partner with clinical and operational leaders to execute strategies that expand access, improve service delivery, and strengthen referral pathways. Oversee new market development including facility launches, site selection, demand analysis, and M&A activity. Introduce and operationalize new service lines ensuring compliant and effective implementation. Ensure compliance with all state licensure requirements, accreditation standards, and payer credentialing processes. Monitor intake, referral patterns, and consumer experience metrics to drive improvements in service access, satisfaction, and operational performance. Develop strong relationships with referral sources, payers, and community partners to support sustained market growth. Build and develop market leadership teams, providing coaching, development pathways, and oversight of clinic-based administrative functions. Foster a culture of collaboration, accountability, and service excellence throughout the regional organization. Serve as a strategic liaison to corporate and cross-functional teams, ensuring alignment of enterprise priorities and market needs. Use analytics to identify market opportunities, forecast demand, and inform decisions related to workforce planning and operational expansion. Qualifications and Experience Bachelor's degree required. Master's degree in a related healthcare or business discipline preferred 10+ years of progressive leadership experience within multi-site healthcare or clinical services operations. Proven experience managing operational and financial performance, including P&L accountability. Demonstrated expertise in regulatory standards, state licensure requirements, payer credentialing, and compliance frameworks. Experience with new site launches, market expansions, and integration of acquired sites. Strong financial acumen with experience in budgeting, forecasting, and compensation governance. Exceptional communication, leadership, and relationship-building skills, with experience leading geographically dispersed teams. Track record of using data, KPIs, and analytics to drive operational strategy and performance improvement.

Fuel Talent is partnering with Greater Seattle Partners in their search for a detail-oriented Executive Administrator & Operations Manager to join their impactful team. The Executive Administrator & Operations Manager will provide high-level administrative support to the CEO and ensure smooth day-to-day operations for their small, dynamic nonprofit organization. The candidate should be based in the Greater Seattle area, as this role can be primarily remote if the candidate prefers, hybrid, or in-person at their beautiful waterfront offices: they are flexible! About GSP: If you're looking for a common place, this isn't it. If you are driven by new ideas like they are, come join them! This invitation is the core of their award-winning Uncommon Thinkers Welcome regional branding campaign, and the vision that inspires Greater Seattle Partners (GSP) every day. GSP is a public-private partnership that leads regional economic development through global business attraction, site selection, investment, and trade opportunities in the Greater Seattle region. GSP collaborates with community and economic development partners to ensure that every person in the Puget Sound region has the opportunity to prosper. They strive to attract and retain quality family/living wage jobs across all communities of the region. Throughout the world, they tell the story of our talent, pioneering spirit, unique communities, and quality of life. Their work is centered on three pillars: Jobs and Investment: Engage the World to attract global investment and advance trade. Marketing: Tell their story to drive inclusive economic growth. Community: Elevate Regional Economic Collaboration to ensure regionwide economic development and more equitably shared prosperity. The Role: This role combines traditional executive assistant responsibilities with office management, HR coordination, organizational development support, fundraising assistance, light finance support, and event/programming support. The ideal candidate is highly detail-oriented, proactive, and skilled at managing complex stakeholder relationships. Core Responsibilities: This role reports directly to the CEO and is responsible for the following: Executive Support: Manage CEO & CEDO's calendars, meeting logistics, and board preparation. Assist CEO in organizational development processes including scheduling 1:1 meetings, performance reviews, work planning sessions, year-end bonus discussions, and career development conversations. Office Management: Oversee office operations including liaising with building management, supplies, vendor coordination, and technology needs. HR Coordination: Support onboarding, benefits administration, and organizational development initiatives. Event & Programming Support: Provide logistical and administrative support for annual retreats, monthly tours, and expanded programming initiatives. Fundraising Support: Attend donor meetings with CEO and fundraising consultant, track and schedule follow-up actions, and maintain donor engagement records. Finance Support: Assist with expense tracking, AP/AR processes. Cross-Team Collaboration: Work closely with the entire team to ensure smooth execution of organizational priorities. The ideal candidate will be: An excellent communicator with strong organizational skills. Adaptable and proactive in a fast-paced environment. Collaborative team player with a service mindset. Highly detail-oriented and adept at managing multiple priorities. Proficient in MSOffice, QuickBooks Online knowledge a plus. Benefits: Greater Seattle Partners (GSP) provides a comprehensive and competitive benefits package, including but not restricted to: Employee Medical/dental/vision coverage. Paid Time Off. Life Insurance. Long-term disability as provided by State of WA. Regional Transit Pass. Employer-matched 401(k) Contribution. Paid Family/Medical Leave as provided by state of WA. EAP membership. Business travel emergency insurance through MedJet. Generous paid holiday schedule. Greater Seattle Partners is an Equal Opportunity Employer. Compensation: Annual salary range: $75,000-$95,000 DOE with year-end bonus eligibility. They are committed to attracting and retaining a diverse staff, GSP will honor your experiences, perspectives, and unique identity. Their organization strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Operations Manager - Electrical Contracting Company: Bowie Electric Service, Inc. Salary Range: $85,000-$110,000/year (DOE) + Benefits About Us Bowie Electric Service, Inc. is a well-established electrical contractor proudly serving the Seattle area. We specialize in delivering top-tier electrical services to commercial and industrial clients. We're looking for a hands-on, detail-oriented Operations Manager with electrical industry experience to help us scale and strengthen our field and office operations. Why You'll Love This Role Be the bridge between the field and the office in a fast-paced, respected electrical contracting business. Gain exposure to technical, operational, and leadership responsibilities. Work with a tight-knit, supportive team where your input directly impacts the company's success. Enjoy stability, strong benefits, and growth potential in a key leadership role. What You'll Do Procurement & Inventory: Order materials, maintain warehouse stock, and manage supplier relationships. Technical Support: Provide field staff with code clarification, troubleshoot issues, and assist with technical documentation. Safety & Compliance: Implement safety programs, run training, and ensure compliance with OSHA and local electrical codes. Project Coordination: Review electrical plans and coordinate with project managers and estimators to ensure project success. Union & HR Support: Help manage union coordination and internal HR tasks such as onboarding and employee support. Sales & Service Support: Assist with counter sales, field urgent service needs, and back up project managers when needed. Who You Are 10+ years of operations experience in the electrical or construction industry. Strong understanding of electrical codes, materials, and field operations. Organized, communicative, and skilled at multitasking under pressure. Proficient in Microsoft Office, experience with service industry applications a plus (FieldPulse). What We Offer Competitive salary: $85,000-$110,000/year (DOE) Health insurance 401(k) with company match Paid vacation & holidays Stable work with a reputable, family-oriented company

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Responsibilities Build effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent 2+ years' of retail or equivalent management experience Strong verbal or written communication skills

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

Immunome is a clinical-stage targeted oncology company committed to developing first-in-class and best-in-class targeted therapies designed to improve outcomes for cancer patients. We are advancing an innovative portfolio of therapeutics, drawing on leadership that previously played key roles in the design, development, and commercialization of cutting-edge targeted cancer therapies, including antibody-drug conjugate therapies (ADCs). Our most advanced pipeline programs are varegacestat (formerly AL102), a gamma secretase inhibitor which is currently in a Phase 3 trial for treatment of desmoid tumors; IM-1021, a ROR1-targeted ADC which is currently in a Phase 1 trial; and IM-3050, a FAP-targeted radioligand, which recently received IND clearance. Our pipeline also includes IM-1617, IM-1335, and IM-1340, all of which are preclinical ADCs pursuing undisclosed targets with expression in multiple solid tumors. Position Overview As Immunome prepares to bring varegacestat to global markets, we are seeking a seasoned, strategic, and execution-focused Vice President, International General Manager to build and lead the commercialization of the product outside the United States. This person will be responsible for designing and executing the global (ex-U.S.) launch strategy, beginning with Europe (EMA) and expanding into priority markets worldwide. The role encompasses global launch planning, supply chain and distribution strategy, commercial readiness, market access planning, country-level business modeling, and partnership evaluations. The ideal candidate brings extensive global oncology experience, proven success shaping international brand strategies, and a strong ability to lead across geographies and functions. A profile reflected in the experience of top candidates with backgrounds in global commercial leadership, global launch strategy, pricing and access, cross-cultural team leadership, and P&L responsibility. This is a rare opportunity to architect Immunome's international business from the ground up. Responsibilities Global Launch Strategy & Leadership Develop and lead the international launch strategy for varegacestat, with initial focus on EMA markets and sequencing expansion into additional key regions (e.g., UK, Australia, LATAM, APAC). Define launch sequencing and global commercialization roadmaps, including regulatory milestones, market development, and country readiness plans. Establish core elements of global positioning, education strategy, and global value narrative based on patient, provider, and payer insights. Represent international commercial needs across cross-functional global teams, consistent with experience collaborating with Clinical Development, Regulatory, Market Access, and Medical Affairs. Regulatory Strategy, Market Access & HTA Preparation Partner with Regulatory Affairs to oversee EMA submission and approval strategy, including coordination of requirements for key EU markets. Develop global pricing, access, and reimbursement strategies aligned to diverse healthcare and HTA systems, consistent with global access and pricing experience. Guide development of clinical and real-world evidence (RWE) packages to support HTA assessments and reimbursement negotiations in global markets. Commercial Operations, Distribution & Supply Chain Build and oversee a compliant, efficient global supply chain and distribution strategy, including import/export planning, distribution partners, serialization, and local regulatory and quality requirements Evaluate and manage third-party logistics (3PL), distributors, wholesalers, and in-country representative models. Ensure international markets have the infrastructure needed for commercial launch, including promotional resource development aligned with global brand leadership experience. Partnering Strategy & External Collaboration Conduct build-versus-partner analyses for each market, assessing potential distributors, commercial partners, or co-promotion opportunities. Negotiate commercial, access, and distribution partnerships to accelerate global reach. Serve as the senior international representative with global KOLs, regulatory bodies, HTA groups, and advocacy organizations-leveraging skills in global KOL relations and stakeholder engagement. Country Leadership and P&L Ownership Oversee international P&L for varegacestat and future products, consistent with prior P&L responsibility. Build the international Immunome organization, which may include commercial, medical, access, and operational roles across geographies. Develop annual operating plans, forecasting processes, and governance frameworks for ex-U.S. business operations. Cross-Functional Leadership Operate as a key member of the Commercial Leadership Team, ensuring alignment between U.S. and global commercial strategies. Lead cross-functional engagement with Clinical, Regulatory, Medical, Global Market Access, Finance, Legal, and Supply Chain. Bring global insights and competitive intelligence to pipeline planning and lifecycle management, leveraging demonstrated expertise in competitive monitoring and lifecycle strategy. Qualifications Bachelor's degree required; advanced degree (MBA or related) strongly preferred. A minimum of 15 years of global commercial leadership experience in biopharma, with a strong focus in oncology. Demonstrated success leading international launches, including launch strategy, country sequencing, and global brand governance. Knowledge and Skills Expertise in global market access, pricing, and HTA strategy, especially across major ex-U.S. markets. Experience collaborating with clinical development, regulatory, global access, and medical affairs to align commercial strategy. Strong competency in cross-cultural team leadership, global KOL engagement, and international stakeholder management. Proven ability to design and lead commercial readiness, promotional resource development, and strategic planning for global oncology brands. Fluency in additional languages is a plus Ability to thrive in fast-paced, entrepreneurial biotech environments and build new infrastructure from the ground up. Washington State Pay Range$334,098-$386,813 USD E/E/O Immunome, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. E-Verify Immunome, Inc. is a participant in E-Verify. Please review the following notices: E-Verify Participation Poster | Right to Work Poster (English) | Right to Work Poster (Spanish).

West Region Director: Operational Improvement We are targeting for this role to be located in the West Region where there is a Slalom office. Who You'll Work With At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. What You'll Do Slalom's Operational Improvement capability seeks to create and execute a systematic approach to identifying and improving the efficiency and effectiveness of an organization's business and processes, delivering measurable cost savings and providing scalability to support future growth. As the leader of the Americas Operational Improvement business, you will manage and grow our services related to operational performance management, operational process improvement including but not limited to automation, mining, intelligent operations, and lean Six Sigma process improvement. Key responsibilities include collaborating with leadership to adapt offerings to market trends, fostering strong customer relationships, aligning recruitment with demand, and overseeing operations to meet financial and operational targets while promoting a collaborative community. Client Engagement + Sales * Build and maintain Slalom's footprint within your assigned portfolio (Operational Improvement). * Drive business development by creating Statements of Work (SOW), leveraging subject matter expertise to sell engagements, and influencing strategic direction to help clients achieve business objectives. Consulting Expertise: * Identify opportunities for growth and maturation of Slalom offerings. Set the direction for that growth and manage a multi-million dollar capability. Be responsible for project quality, including delivery of work, staffing teams, and monitoring utilization. Growth + Revenue * Individually provides subject matter expertise and solutioning to our most strategic clients * Creates the leadership team, go to market motion, and accountability where Capability leaders serve markets with the ability to drive and participate in solutioning for defined Capability area, both as Solution Leads and as SMEs. Drive overall Capability growth through management of pipeline and direction of business development activities across Capability leadership team. Thought Leadership * Develop and promote thought leadership, marketing solutions, and assets to respond to digital disruption and shape industry conversations. Provide guidance and insights on emerging trends and best practices. Service Expansion: * Actively contribute to the expansion of Slalom's services and offerings. This includes identifying new business opportunities, developing go-to-market strategies, and driving revenue growth. Delivery Management (Quality & Client Management) * Individually builds and maintains key client/partner relationships, leveraging Capability expertise to bring client value. Participate in complex deal QA process, demonstrating mastery in project delivery within domain of expertise to ensure successful outcomes. Address delivery escalations in Capability discipline, both internally and client facing. Financial Management * Leads the formation of the Country Discipline's AOP per company planning cycle and contribute to Capability level AOP. Manages business to achieve operational goals (e.g. blended utilization, cost to serve). Grows business (resource revenue; resource headcount) in alignment to geo forecasting What You'll Bring * 7-10+ years of experience specifically in the consulting industry, with a proven track record of growing accounts and delivering on projects * 7-10+ years of experience leading teams, owning solutions and revenue responsibilities * Direct consulting experience in bringing Operational Improvement strategies to clients. * Excellent negotiation, conflict management, problem-solving, and decision-making skills. * Proven experience in developing go-to-market content, thought leadership, and marketing solutions. * Demonstrated experience delivering high-impact consulting services. * Previous P&L and direct revenue responsibilities. Additional This role will require time in a Slalom office, at client site and ability to work remote, candidates should be comfortable with a hybrid work environment, prioritizing client facing needs as appropriate. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, at Director level, the base salary pay range is $181,000 - $234,000. In addition, individuals may be eligible for an annual discretionary bonus up to 20%. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. #LI-CG1f

Purpose The Patient Services Operations Manager provides strategic and operational leadership for Patient Services Representatives (PSR) and Patient Services Representatives - Lead across multiple clinical sites. In partnership with Clinic Administrators of assigned sites, this role oversees all front office operations and direct leadership of assigned staff, including day-to-day oversight of clinic schedules to meet patient access needs. The Manager is responsible for optimizing patient care delivery and supporting a positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $68,494.40 to $84,926.40 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: People Leadership (50%): * Provide direct supervision, coaching, and professional development for a regional team of 10-25 PSR, including PSR Leads. * Lead recruitment, onboarding, training, evaluations, and corrective actions with HR and site leaders; coordinate and support onboarding and performance of staff including float pool staff and volunteers at assigned clinics. * Conduct regular 1:1 meetings to support staff growth, retention, and performance. * Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. * Monitor and adjust staffing and FTE levels across clinics based on operational needs, including same-day coverage coordination and long-term staffing planning. Collaborate with Clinic Administrators on scheduling, timekeeping, and workforce planning. * Ensure direct reports complete required training, competencies, and documentation. * Facilitate training and support staff in pursuing advanced skills and leadership pathways. * Lead and/or facilitate staff and team meetings, including but not limited to creating agenda, tracking deliverables and minutes. Operations Management (50%): * Participate in organizational planning and policies or procedure development with central Operations team and leadership. * Implement and monitor standardized workflows for all Patient Services front office operations, ensuring alignment with organizational standards and regulatory requirements. * Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. * Ensure compliance with cash handling procedures and complete daily reconciliation. * Complete required Front Office process and financial reports in a timely manner. * Develop training materials and tools for staff. Conduct monthly Revenue Cycle Front Office operations training for new and current staff, in partnership with Director of Revenue Cycle and peer leaders. * Use data and feedback to identify process improvement opportunities. Lead and/or support implementation of solutions to improve patient services operations efficiency, patient access, and clinical quality. * Work with assigned clinic Lead teams to plan for long-term patient and staff needs, resources, and process improvements. * Support resolution of patient issues and/or complaints in a timely manner. Escalating to site leadership, as needed, to ensure effective outcomes. * Champion a culture of equity, safety, and continuous improvement that aligns with Neighborcare's mission and core values. * Partner with assigned clinic site lead team during annual budgeting. Required Skills: * Knowledge of HIPAA and confidentiality regulations as they apply to patient and staff information * Knowledge of electronic medical records (Epic preferred), including navigation, task management, and basic reporting * Knowledge of principles of standardized clinical workflows and performance improvement * Knowledge of culturally responsive practices and an understanding of how identity (race, ethnicity, gender, etc.) intersects with patient and staff experience * Intermediate knowledge of front office operations, including patient check-in, registration, and point-of-service collections * Intermediate knowledge of insurance reimbursement processes, including eligibility verification and authorization workflows. * Knowledge of customer service principles, including service recovery techniques for resolving patient and staff concerns professionally and empathetically Required Abilities: * Ability to maintain confidentiality and comply with HIPAA and privacy regulations * Ability to supervise, coach, and support development for large or dispersed teams (10-25 staff) * Ability to lead and manage through change, including the implementation of standardized workflows * Ability to de-escalate concerns, resolve issues, and maintain professionalism in high-pressure situations * Ability to assess, prioritize, and respond to competing operational needs in a fast-paced, high-pressure clinical environment * Ability to navigate interpersonal and performance-related concerns with empathy, discretion, and professionalism * Ability to work effectively with individuals from diverse backgrounds, including across racial, ethnic, cultural, gender identity, and socioeconomic lines * Ability to adapt and remain resilient in response to staffing fluctuations, evolving priorities, and process changes * Ability to work evenings and weekends, as needed Preferred Skills: * Electronic medical record experience. Experience with Epic preferred. * Experience supervising across multiple clinic locations or service lines Education/Experience Requirements: * AA Degree or equivalent; or high school diploma or GED * 2 years of leadership in a professional setting Preferred Requirements: * Bachelor's Degree * 2 years of leadership experience in medical or dental clinic, specifically overseeing one or more of the following functions: patient check-in, patient scheduling About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here.

Job DescriptionCOMPANY PROFILE Code.org is an education innovation nonprofit dedicated to the vision that every student in every school has the opportunity to learn about artificial intelligence (AI) and computer science (CS) as part of their core K-12 education. We increase participation in AI+CS education by reaching students of all backgrounds where they are - at their skill level, in their schools, and in ways that inspire them to keep learning, with a focus on increasing participation by young women and students from other underrepresented groups. The leading provider of K-12 AI+CS education curriculum across the globe, Code.org also organizes the annual Hour of AI campaign, building on the legacy of the Hour of Code, which has engaged more than 15% of all students in the world! A unifying approach in a divided world Code.org's global role in the K-12 computer science movement is only possible because we use a unifying approach across diverse and often divided stakeholders. At a time of increasing polarization, the idea of increasing opportunity for students unites people from across the political spectrum. Code.org's team members, students, teachers, and supporters have diverse and diverging view points, and they are all welcome in our mission. Read more. JOB SUMMARY At Code.org, we're on a mission to expand access to computer science in every classroom. To scale our impact, we're seeking a Director of Revenue Growth Operations-a systems-minded, technology-forward leader who will architect the infrastructure that powers a high-performing, relationship-driven fundraising team. You will play a critical role in designing and evolving the processes, tools, and data insights that enable our fundraising strategy to succeed at scale. DUTIES AND RESPONSIBILITIES As the Director of Revenue Growth Operations at Code.org, you will: Architect and Optimize Systems: Lead the strategic evolution of our donor systems-including Salesforce and integrated platforms-to support a growing portfolio of major donors, corporate partners, and institutional funders. Drive Operational Excellence: Design and implement repeatable, scalable processes for stewardship, gift processing, revenue forecasting, and donor pipeline management. Steward Technology and Innovation: Serve as the primary system administrator for Salesforce, continuously assessing and implementing new tools that improve the team's effectiveness and user experience. Head systems that secure timely, personalized, and meaningful donor acknowledgment through various channels and propose innovative tools and platforms to boost the squad's efficiency and impact. Advance Data Intelligence and Dashboards: Own, develop, sustain, and analyze our performance dashboards, reports, and analytics that enable the team to measure progress, forecast revenue, and identify gaps in donor cultivation. Fuel Strategic Fundraising: Partner with frontline fundraisers to prioritize opportunities, drive follow-through, and coordinate cross-team execution for multi-million-dollar gifts and campaigns. Own Revenue Operations: Oversee gift entry, processing, acknowledgment, and reconciliation in close collaboration with Finance; ensure compliance, accuracy, and donor trust. Support Cross-Functional Collaboration: Act as a connective tissue across Development, Finance, Marketing, US Strategy, and Product to ensure data integrity and process alignment. EXPERIENCE & QUALIFICATIONS We seek candidates who have: 8-12 years of experience in development operations, sales operations, or revenue operations, ideally in a fast-moving nonprofit, tech company, or hybrid environment. Strong technical fluency with Salesforce CRM and validated experience implementing and optimizing CRM systems to support fundraising or sales performance. Strategic problem-solver with the ability to design for scale while remaining grounded in daily execution. Data-savvy operator who can build dashboards, surface insights, and advise teams based on pipeline performance and donor behavior. Strong collaborator and communicator, able to translate between technical, financial, and fundraising languages and ability to train reps and managers and drive change management on the strategic and tactical level.. Meticulous attention to detail and exceptional interpersonal skills. A passion for Code.org's mission and belief in the power of education and innovation to change the world. We prefer candidates who also have: Experience specifically in fast-moving nonprofit or hybrid nonprofit/tech settings (if not already covered by the 8-12 years of experience). A tech-forward orientation, proactively exploring and integrating new platforms and tools to enhance team efficiency and impact. Demonstrated experience training reps and managers at both the tactical and strategic levels. In addition, candidates must: Be a U.S. Citizen or Permanent Resident Work within the United States Pass a pre-employment background check Be willing to travel a minimum of two times per year for team events WHO WE ARE LOOKING FOR Builder's mindset. We're looking for adaptable, result-driven team members who thrive in dynamic environments and can navigate shifting priorities with ease. In this role, you'll embrace change, pivot strategies as needed, and drive impactful solutions that align with evolving business needs. If you excel in fast-paced settings and enjoy turning challenges into opportunities, we'd love to have you on our team! We are hard on problems and kind to each other. We stay focused on the challenge of bringing computer science to students and teachers globally. We recognize that each of us brings the best of our intentions to support our mission and give grace when we make mistakes. A growth mindset fuels us. We approach each challenge with curiosity. We give feedback kindly and candidly; we receive feedback openly. We learn from our mistakes and look for ways to increase the reach and impact of our work. Player-coach Managers. We seek hands-on managers with player-coach mindsets who can strategize, execute, mentor, and contribute. As a manager, you balance leadership with direct involvement, guiding your team while rolling up your sleeves to drive results. WHAT IS THE INTERVIEW PROCESS LIKE? Step 1: Informational Interview - learn more about the role and share your experience (30 minutes) Step 2: Interview with Hiring Manager & additional member of the team (2 hours) Step 3: Homework (~3 hours) Step 4: Panel Interview (1 hour) Step 5: Final Interview (1 hour) Step 6: Reference Checks All interviews are currently being conducted virtually via Zoom TO APPLY Our team will review all applications on an ongoing basis and if we believe your qualifications would make a great fit, we'll contact you to schedule an informational interview. COMPENSATION & BENEFITS PACKAGE The expected salary range for this position is $102,600 - $114,000. Most offers are on the lower end of the salary range and are at the company's sole discretion based on the final candidate's experience. This allows us to provide a fair and equitable approach to compensation when setting pay and maintaining internal pay equity. We also offer a comprehensive benefits package for full-time employees that includes: Technology subsidy consistent with our Bring Your Own Device environment Flexible, engaging, and remote working environment Paid time off: 5 weeks total, comprised of 3 weeks vacation annually, plus a 2-week winter break office closure (including Christmas and New Year's), and sick leave Medical, dental and vision premiums paid at 100% for FT positions and their dependents Option to participate in 403b retirement plan Annual professional development stipend The opportunity to help students learn better and change the face of computer science We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who We Are SEIU 775 Benefits Group's mission is to improve the skills, health, and stability of the caregiver workforce. We partner with workers, employers, and industry stakeholders to collectively solve workforce problems through innovation, creativity, and an evidence-based approach. Together, we deliver high-quality benefits that support a growing caregiver workforce. Our Model is Unique: We operate as a high-volume benefits administrator that "owns" the product, providing direct health and retirement benefits to more than 60,000 home caregivers in Washington and Montana. We function similarly to a third-party administrator with a mission-driven focus on building and delivering benefits that improve the health, safety, and financial stability of the workforce. About the Position We are seeking a Director of Benefits Operations to lead the administration of our Health and Retirement plans. Reporting to the Managing Director of Benefit Operations, this role is accountable for developing a comprehensive operational strategy that will improve the quality and value of plan services. The Director oversees benefits administration, the primary focus is on people leadership, Third-party administrator management, and strategic operations. The ideal candidate may not fit the standard corporate benefits mold. We value leaders from Public Sector facilities, State Government, or Community Health backgrounds who understand complex service delivery, and are eager to learn our specific benefits model. Key Responsibilities Strategic Leadership & Resource Allocation Design and execute an operations strategy that pushes the status quo and improves benefit delivery. Ensure department strategy aligns with and supports broader organizational priorities. Develop, execute, and manage comprehensive department budgets, focusing on operational efficiency and long-term sustainability. Utilize plan metrics to identify trends and opportunities to improve operational efficiency. People Leadership & Team Development Serve as a dedicated People Leader, fostering a culture of growth, collaboration, and adaptability. Develop and supervise a team that manages outsourced vendor relationships. Connect the team's daily work to the organization's Mission, Vision, and Values, managing with vision and purpose. Vendor & Program Operations Ensure smooth operations of third-party benefit administrators, including oversight of eligibility, enrollment, revenue collection, and plan administration. Oversee and report transparently to the Benefits Group's boards regarding operations, income, expenses, and product strategies. Negotiate effectively with stakeholders and vendors to ensure the organization maintains a strong position in the market. Qualifications Required Experience & Competencies Operations Experience: 5-8+ years of experience leading healthcare initiatives or benefits administration, with at least 5 years in operations and/or project management. People Management: A demonstrated track record of managing and developing teams equitably. You must be a strong "People Leader" first. Strategic Aptitude: Proven ability to move projects from concept to evaluation, using strategic agility to solve problems. Background: Experience leading benefit delivery or customer service teams in Public Facilities, State Government, Community Health, or similar complex service environments is highly valued. Teachable & Agile: The ability to navigate an autonomous, ambiguous environment, and the willingness to learn the specifics of our unique benefits model. Education: Bachelor's Degree or equivalent experience in healthcare or retirement plan administration. Preferred (But Teachable) Knowledge Note: We are willing to train the right operational leader on the specific technical regulations of our plans. Familiarity with Retirement plan or Self-funded insurance plan administration. Experience working with a Board of Trustees or Taft-Hartley trusts. Familiarity with ERISA rules and regulations. Salary Range: $117,172.77 to $159,694.46 Benefits: Fully Paid Medical, Dental and Vision; 18 days PTO, 15 Sick days, 9 holidays, 1 floating holiday, 2 personal days End of the year winter break; mid-year summer break and earned paid longevity sabbatical Defined Benefit Pension Plan and 401(k) options; Fitness, cell phone, internet and furniture stipends. Statement of Affirmative Action SEIU 775 Benefits Group is proud to be an equal opportunity workplace and is an Affirmative Action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Are you a champion of operational excellence, skilled in transforming organizational processes into models of efficiency and effectiveness? Can you navigate the intricate dynamics of a criminal defense firm, orchestrating synergy between legal teams, to align with our mission of client advocacy? Do you excel at building a culture of collaboration and accountability, ensuring that every team member is engaged, empowered, and aligned with the firm's goals? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** At The Law Offices of Lance R. Fryrear, we believe that being charged with a crime is one of the most challenging experiences a person can face. For over 25 years, our mission has been to fix more than just the case-we aim to restore our clients' lives. With a team that has defended over 5,000 clients, we stand as a beacon of hope and expertise in the legal community. Our ethos is rooted in integrity, communication, and transparency, principles that have guided us to numerous accolades and a reputation for unrivaled legal expertise. Beyond our legal prowess, we're known for our impactful community engagement, reflecting a deep commitment to societal well-being beyond the courtroom. Our firm's dedication to our clients and community is further exemplified through our comprehensive client communication strategies, including informative blogs and newsletters. These platforms not only keep our clients and community informed about legal developments and insights but also demonstrate our commitment to education and empowerment. The positive reviews and testimonials from our clients are a testament to our success not only in legal advocacy but in building lasting relationships based on trust and understanding. As a potential Director of Operations at our firm, you would be joining a team that not only excels in the legal arena but also makes a tangible difference in people's lives, fostering a culture of growth, empathy, and excellence. This is an opportunity to be part of a legacy that transcends traditional legal practice, one that is deeply rooted in community, compassion, and a relentless pursuit of justice. As The Law Offices of Lance R. Fryrear continues to grow, so does the need for stronger operational efficiency to support our expanding team and client base. Navigating the complexities of a high-performing criminal defense firm requires more than just legal expertise-it demands a structured, well-executed operational strategy to ensure our attorneys can focus on advocacy without being hindered by inefficiencies. The Director of Operations is a key leadership role designed to bring clarity to the chaos, refining workflows, optimizing internal processes, and fostering a culture of accountability and continuous improvement. By streamlining day-to-day operations and driving strategic initiatives, this role is instrumental in elevating the firm to its next stage of success, ensuring we remain a pillar of excellence and client advocacy in the legal field. What you'll do: Operational Oversight: Oversee and optimize the firm's day-to-day operations, ensuring effective management of case workflows and administrative processes, and addressing any existing inefficiencies to enhance productivity. Team Leadership: Directly manage the team, fostering a collaborative and high-performing culture built on trust, accountability, and continuous improvement. Work closely with team members to understand their challenges, needs, and motivations, ensuring that new processes and initiatives are implemented with their buy-in and support. Process Improvement: Assess the firm's unique operational needs, especially within the nuanced workflows of criminal defense, to determine what processes and KPIs make the most sense. Identify inefficiencies, refine workflows to align with the firm's specific needs, and implement improvements that enhance efficiency without disrupting the firm's established legal approach. Training and Development: Conduct training sessions to educate staff on new processes and systems, ensuring alignment with company-wide operational expectations and promoting a culture of growth and development. Stakeholder Collaboration: Work closely with legal teams and leadership to ensure cross-functional processes are aligned with the firm's operational goals and client service standards. Performance Metrics and Special Projects: Develop and monitor key performance indicators (KPIs) related to operational efficiency, case management timelines, and staff performance, and oversee new initiatives aimed at enhancing operational effectiveness. Bonus Program Development: Design and implement a performance-based bonus program for attorneys and case resolution, ensuring it aligns with firm goals, motivates the team, and enhances efficiency. What we're looking for: Experience: At least 3-5 years in operations management, with at least 2 years at the director level, preferably in a legal setting. Emotional Intelligence: High level of emotional intelligence with the ability to navigate complex interpersonal dynamics, gain staff buy-in, and foster a positive organizational culture. Process Development and Implementation: Proven track record in creating, implementing, and driving transformative operational processes and programs, with the ability to effectively track and report on their success using data-driven insights. Strategic Thinking and Problem-Solving: Demonstrated ability to identify potential operational blind spots and preemptively devise solutions, with adept critical thinking and analytical skills to foresee and resolve challenges before they escalate. Innovative Management and Communication Skills: Expertise in developing and implementing innovative management strategies and communication plans that enhance staff engagement and operational efficiency. Technology Proficiency: Strong understanding of current technological trends and tools relevant to operations management and legal practices, with the ability to leverage technology to improve operational workflows. Why you should work here: Collaborative and Supportive Culture: We don't just practice law-we operate as a tight-knit, mission-driven team. Our office values open communication, teamwork, and a shared commitment to justice, ensuring a workplace where your contributions are valued. Leadership and Growth Opportunity: With over 25 years of success and thousands of cases handled, our firm is expanding, and so are the opportunities. This role is not just about managing operations-it's about shaping the future of our firm, providing leadership, and driving continuous improvement. Meaningful Work: At The Law Offices of Lance Fryrear, we believe in fixing more than just the case-we help people reclaim their lives. We challenge assumptions, fight for second chances, and believe no one should be defined by a single moment. If you want to work in a firm that values compassion, advocacy, and fairness, this is the place for you. Additional perks: Unmatched Health Coverage: The firm provides a Platinum Regions health plan, the same top-tier coverage offered by companies like Meta, with 100% of premiums fully covered by the firm. Financial Protection: The firm offers long-term disability insurance and life insurance to provide financial security and peace of mind. Paid Time Off (PTO) & Sick Leave: PTO increases over time, with flexibility depending on experience and role. Employees also receive unlimited sick leave, starting at 10 days for new hires. Unlimited Transit Pass: Enjoy fully covered transportation with an unlimited transit pass, ensuring seamless commuting. At The Law Offices of Lance Fryrear, your role as Director of Operations transcends traditional job definitions; it is a pivotal opportunity to shape the firm's operational processes and culture. You won't just oversee operations-you will refine workflows, drive efficiency, and ensure that our internal systems empower our attorneys and staff to focus on legal advocacy. Your work will be the foundation upon which the team builds trust in our processes, turning operational challenges into victories marked by precision and respect. By embracing this role, you join a journey of continuous evolution, leadership, and innovation. Your contributions will directly impact the firm's success by fostering a culture of collaboration and accountability, ensuring that every team member has the structure and support needed to serve our clients effectively.

Exciting Opportunity: Director of Operations at Family Resource Home Care! 📢 We're Hiring: Director of Operations our Northern Western Washington region, to include Bellingham, Skagit, Renton, Seattle, Snohomish, Woodinville! Family Resource Home Care is looking for a dynamic leader to drive operational excellence, foster our culture of care, and champion growth in our organization. If you're ready to make an impact and lead with purpose, we'd love to hear from you! Here's what makes this role extraordinary: 🔹 Champion Our Culture: Balance a family-like atmosphere of support and engagement with high-performance expectations that lead to excellence. 🔹 Lead with Purpose: Inspire and guide teams to align with strategic goals and deliver exceptional results. 🔹 Drive Operational Success: Optimize processes, grow the business, and ensure everything runs smoothly-even without Branch Managers. 🔹 Own Financial Performance: Collaborate with leadership to manage budgets, enhance profitability, and drive sustainable growth. 🔹 Elevate Satisfaction: Be the voice of care for our clients and caregivers, creating a superior experience for all. 🔹 Build Talent & Strategy: Recruit, train, and develop outstanding talent while crafting strategies that fuel success. ✈️ This position involves travel-approximately 75% of the time-to visit branches or HQ operations. Are you ready to make an impact? Apply now and lead with purpose! This is your chance to be part of something meaningful - leading teams, driving innovation, and helping us become the employer of choice and preferred provider of home care services. Pay Range: $95,000-$110,000 Benefits & Perks: Unlimited PTO: Enjoy the flexibility to take the time you need for rest and rejuvenation. 11 Paid Holidays: Celebrate holidays with family and friends without worry. Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. 401(k) Plan: Secure your financial future with our retirement plan, including company matching. Health Savings Account: Manage your healthcare costs effectively. Employee Assistance Program: Support for personal and professional challenges. Work Equipment: Company-provided computer and office setup. Ongoing Development: Participate in weekly training meetings, annual summits, and continuous coaching. Bonus Program: Opportunity to earn bonuses based on performance. #Leadership #NowHiring #DirectorOfOperations #HomeCareJobs #CultureOfExcellence

The Director of Logistics will lead the logistics strategy, planning, and execution for all equipment and material supporting the company's data center development program. This role ensures that high-value electrical, mechanical, and structural components are delivered to construction sites on schedule, at optimized cost, and in compliance with regional and international regulations. As a key member of the Procurement & Supply Chain leadership team, this individual will build and manage logistics capabilities that enable predictable and scalable delivery performance across the company's colocation data center portfolio. Key Responsibilities: Strategic Leadership Develop and implement a logistics strategy aligned with the company's multi-site data center build plan and supplier footprint. Establish standard logistics processes, tools, and KPIs to support procurement execution and construction milestones across all regions. Partner with category leads (electrical, mechanical, and modular systems) to integrate logistics planning into sourcing decisions and supplier agreements. Anticipate logistics risks-such as port congestion, carrier capacity, or customs delays-and drive mitigation plans. Operational Execution Oversee end-to-end movement of equipment and materials from suppliers to site, including international freight, customs clearance, domestic trucking, and on-site delivery coordination. Manage logistics partners (3PLs, freight forwarders, customs brokers, and carriers) to ensure consistent service quality and performance. Design and implement regional logistics hubs or staging yards to consolidate material flows and improve delivery predictability. Maintain real-time visibility to material status through logistics tracking tools and supplier reporting. Partner with Construction and Site Operations to plan delivery sequencing and avoid laydown congestion or storage inefficiencies. Collaboration & Stakeholder Alignment Collaborate with Procurement, Construction, Program Management, and Engineering to forecast logistics needs tied to build schedules. Work with OEMs and EPC partners to align shipping readiness, delivery windows, and site-specific constraints. Provide logistics visibility and reporting to project leadership, highlighting risks and opportunities for acceleration. Support project teams with logistics-related budgeting and change management inputs. Governance & Compliance Ensure compliance with all trade, import/export, and transportation regulations. Develop and maintain qualification criteria and performance scorecards for logistics partners. Manage logistics contracts and service-level agreements, ensuring cost control and risk mitigation. Enforce standards for packaging, labeling, documentation, and safe handling of critical equipment. Required Traits, Expertise, and Skills: Bachelor's degree in Supply Chain Management, Logistics, Business, or Engineering. 10+ years of logistics or supply chain experience, with at least 5 years in a leadership role supporting capital projects or large-scale construction. Strong background in international and domestic freight management, including multimodal transportation. Proven ability to manage 3PLs, freight forwarders, and customs operations across multiple geographies. Experience supporting construction or infrastructure delivery in sectors such as data centers, energy, or industrial facilities. Proficiency with ERP, logistics visibility tools, and project scheduling platforms (e.g., SAP, Oracle, Procore). Preferred Qualifications: Experience within a colocation data center developer or other hyperscale supply chain environment. Understanding of Incoterms, bonded warehousing, and customs duty optimization. Demonstrated success building logistics capabilities from the ground up in a scaling organization. Required Traits and Skills: Integrity and Ethical Standards: Build trust, ensure fairness, and foster long-term, transparent relationships with suppliers. Effective Communication: The ability to clearly convey expectations and requirements to suppliers and negotiation parties, while understanding their needs and concerns. Comfortable delivering written and verbal presentations to internal leadership teams. Emotional Intelligence (EQ): Ability to understand the emotions, cultural nuances, and motivations of others, while effectively managing one's own emotions during high-pressure negotiations. Strategic Thinking: Recognize how supplier relationships and negotiations align with the broader organizational goals, while aiming for outcomes that benefit both parties. Critical Thinking Skills: Finding innovative solutions and being flexible in addressing unexpected challenges. Analytical Ability: Make data-driven decisions, assess cost structures, and identify potential risks, ensuring informed and strategic outcomes. Influence and Persuasion: Able to effectively advocate for their position, build consensus, and secure favorable agreements without compromising relationships. Operational Paranoia: Anticipate risks, identify vulnerabilities, and proactively implement mechanisms to prevent and minimize disruptions and safeguard safety, security, availability, and scale. Relationship Management: Cultivate trust, collaboration, and long-term partnerships, while building a broad network that provides valuable benchmarking, industry insights, and alternative sourcing options. Location and Travel: Work location is flexible to Seattle, WA, Denver, CO, or Alexandria, VA. Regular travel, as needed, to Fleet offices as well as to meet with Vendors. Expected Salary Range: $180,000 - $225,000 + Bonus Fleet Data Centers Employment: Fleet Data Center employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at *************************.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $81,378 to $107,419 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans #LI-ES2

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.** **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About this Opportunity** This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO). Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts. The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets. **Key Responsibilities** **Metropolitan Tract Asset Management** The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting. **Operational Management:** + Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space + Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle + Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner **Financial Management and Analysis:** + Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options + Monitors debt service requirements and coordinates refinancing strategies with finance team + Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents + Leads value engineering initiatives to maximize returns from under-performing assets + Manages major lease negotiations, tenant retention programs, and new business development initiatives + Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization **Stakeholder Relations:** + Serves as primary contact for community partners and major tenants in this highly visible University role + Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE) + Coordinates with UW's marketing and communication teams on messaging + Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences **Placemaking & Community Engagement:** + Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination + Builds relationships with community organizations, cultural institutions, and local business leaders + Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic + Manages partnerships with civic organizations related to downtown and regional growth + Leads public realm improvement projects and streetscape activation initiatives **Portfolio Repositioning & Development Strategy:** + Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities + Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues + Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options + Coordinates with planning consultants and architects on zoning analysis and development capacity studies + Implements revenue diversification strategies reducing dependence on traditional office leasing + Manages pre-development activities including market analysis, financial modeling, and partnership structuring + Oversees relationships with potential development partners, investors, and joint venture opportunities + Manages entitlement processes and community engagement for major redevelopment initiatives + Executes phased development strategies maintaining cash flow while repositioning under-performing assets **Support the UW Real Estate Team:** Supports the Real Estate Team overseeing other UW owned and leased assets. **Perform Other Duties as Required** **Core Competencies** + Demonstrate personal integrity and trustworthiness + Anticipate, recognize and resolve problems + Maintain responsiveness and accountability + Use interpersonal skills to navigate projects through complex collaborative institutions + Maintain positive, success-oriented attitude + Exercise professionalism with tact and courtesy + Exhibit responsible work ethic + Manage stressful situations and changing priorities effectively + Continuously promote safe work environment **Minimum Qualifications:** + Bachelor's degree in real estate, finance or similar field, or CPA preferred + Minimum 10 years' commercial real estate experience with 5+ years in senior management roles + Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration **Additional Requirements:** **Technical Skills:** + Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management + Mixed-use, urban commercial real estate and/or institutional property management experience + Understanding of leasing structures and contract negotiations **Leadership & Communication:** + Strong analytical and problem-solving skills balancing strategic and operational priorities + Strong project management skills managing multiple complex initiatives simultaneously **Desired Experience:** + Master's degree in real estate, finance or similar field, or CPA preferred + Construction management, development processes, and capital project oversight experience + Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets + Understanding of post-COVID commercial real estate challenges and recovery strategies + Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects + Excellent communication and presentation skills for senior leadership and external stakeholder engagement + Ability to translate strategic vision into actionable operational plans **Working Conditions:** + The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time. + Open office, non-smoking environment + Regular and predictable work hours required **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About the Team:** UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information. Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $225,000.00 annual **Pay Range Maximum:** $265,008.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.