Operations director jobs in Laguna Niguel, CA - 1,202 jobs

CalOptima CalOptima Health is seeking a highly motivated Sr Manager, Operation and Business Configuration (Sr Manager I) to join our team. The Sr Manager I for Operation and Business Configuration will function as a primary point of contact for the claims analytical support unit which consists of data analytics, process improvement and claims clearinghouse vendor oversight. The incumbent will collaborate with leadership on the development and implementation of analytical tools to identify department trends and will manage dedicated resources for the day‐to‐day operations to carry out the strategic and tactical execution of CalOptima Health business operations, ensuring compliance with business rules and government regulations. Position Information: Department: Claims Administration Salary Grade: 316 ‐ $120,881 ‐ $193,410 ($58.12 ‐ $92.9856) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 40% ‐ Leadership Functions Cultivates and promotes a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short‐ and long‐term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Provides an environment that engages staff to fully participate in the overall department functions and workload balancing strategies. Develops and implements corrective action plans and trains staff as needed. Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs. Provides management oversight and direction to Data Analysts Business team and serves as a liaison with internal and external entities such as Clearinghouse and health networks to ensure claims and authorization data load integrity. Provides management oversight and direction to the Clearinghouse Data Analyst team for intake requirements, analysis, conducting clearinghouse user acceptance testing and identifies impacts to systems and processes. Tracks and trends teams performances by way of dashboards, monitoring day‐to‐day activities of each claim operational areas, claims operational vendors and all clearinghouses. Represents Claims department and participates in regulatory audit presentations and demonstrations and conducts follow up remediation action items from the audit as needed. Works collaboratively with the Office of Compliance, Information Technology (IT), claims vendors and internal business teams on regulatory changes impacting claims adjudication and data integrity. Manages all claims vendor contract or scope of work (SOW) renewals and takes the lead for any request for proposal projects. Participates in CalOptima Health's enterprise projects impacting claims or operational payments and procedures/policies. Conducts claims presentation to staff, senior level leadership and CalOptima Health network providers. Maintains quality goals and production level within the department by collaborating with Claims department leadership teams and ensures that performance goals are consistently met and/or exceeded. Anticipates future demands of initiatives, strategic plans and regulatory updates and design/implement solutions to meet these needs. 35% ‐ Program Oversight Ensures compliance with applicable internal policies and procedures and external state and federal regulations for multiple product lines (Medi‐Cal, Medicare, Commercial (Covered California) and Program of All‐Inclusive Care for the Elderly (PACE). Ensures overall claims adjudication is in accordance with the California Department of Managed Health Care (DMHC), California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) health plan regulatory requirements and guidelines. Intakes and reviews All Plan Letters (APL), CMS bulletins and regulatory guidance; oversees the development, timely and accurate implementation and publication/posting of claims‐related regulatory requirements and reporting. Serves as the primary point of contact to answer questions related to system configuration business rules, various claim adjudication issues and resolves complex claims or benefit adjudication issues for department staff as well as other internal customers; responsible for the identification and resolution of provider claim issues including support of provider education and customer service staff in communications back to providers. Reviews and maintains department policies and procedures, recommends changes for more efficient operations, drafts new policies and procedures for director's review, communicates changes and updates to staff when appropriate. Stays current with regulatory guidelines impacting essential functions and data requirements. 20% ‐ Technical Operations Develops the claims data standards and deploys automation tools to obtain and process claims data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision‐making. Identifies claims transaction inconsistencies, as well as implementation of controls and changes to systems and policies that support claims adjudication, thereby minimizing incorrect claims payment. Manages activities/service requests with Facets configuration, IT and EDI teams to scope, prioritize, and implement requirement changes. Manages and intakes all program implementation impacting Facets and systems supporting the Claims, Grievance and Appeals Resolution Services (GARS)/Provider Dispute Resolution (PDR) and Customer Service operations. 5% ‐ Other Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health information management, business administration, health administration or related field PLUS 5 years of experience in information technology business experience implementing claims adjudication programs and projects in a health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. 5 years of management/leadership experience that manages claims operation from intake to output of the claims payment required. 5 years of experience utilizing Microsoft technologies required. Preferred Qualifications: N/A Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leade

A manufacturing technology firm based in Orange County, CA, seeks an experienced Head of Production. The ideal candidate will lead operations for a new wire harness manufacturing factory, overseeing production, quality, and logistics. They will build and manage a team of over 200 technicians, establishing efficient processes. The position offers a competitive salary, onsite work, and various benefits, making a significant impact in a high-growth environment. #J-18808-Ljbffr

Property & Asset Operations Manager - Hawaii Portfolio Portfolio Coverage: Hawaii Employment Type: Full-Time | Exempt A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii. This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy. The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets. The Opportunity This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks. Key Responsibilities • Oversee operational and financial performance of Hawaii p roperties • Prepare annual operating budgets and forecasts • Review monthly financials and identify risks and variances • Oversee CAM reconciliations and expense recoveries • Interpret lease language related to expenses and tenant obligations • Serve as escalation point for tenant, vendor, and compliance matters • Coordinate with on-island property management teams • Support leasing execution and tenant onboarding • Oversee approved capital projects and track spend and timing • Provide clear performance updates to leadership Qualifications Required • 8-12+ years of commercial real estate e xperience • Strong background in budgeting and CAM reconciliations • Working knowledge of commercial leases and recoveries • Experience managing multi-tenant retail or mixed-use assets Preferred • Experience overseeing geographically remote portfolios • Hawaii commercial real estate experience a plus

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5 B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange. Nikkiso ACD is an engineering and manufacturing company specializing in machinery designed to operate at cryogenic temperatures as low as - 420 degrees Fahrenheit, the boiling point of Liquid hydrogen. For over 50 years, Nikkiso ACD has specialized in centrifugal and reciprocating pumps as well as turbines for air separation. Nikkiso ACD has the most diversified product line in the industry covering nearly every application requiring pumps or turboexpanders. This position is based at Nikkiso ACD, LLC, located in Santa Ana, CA. Job Overview Leading the Engineering department and reporting to the General Manager, the Director, Engineering Operations provides leadership, vision and support for the engineering team. The Director, Engineering Operations manages and coordinates the work of the engineering team and provides leadership, support and focus while ensuring company goals are met. Responsibilities Plans and directs all aspects of engineering activities and projects within an organization. Ensures all engineering projects, initiatives, and processes are in conformance with organization\'s established policies and objectives. Oversees a robust engineering process and delivery timelines to keep projects on schedule and on budget. Utilizes best practice engineering methods and provides expert technical guidance for engineering initiatives. Responsible for generating and implementing recovery plans for past due engineering milestones to ensure test dates and contractual delivery requirements are maintained. Implements and maintains overall engineering objectives and initiatives. Identify cost reduction opportunities in relation to engineering designs and drawings. Make recommendations for continuous improvement in operational efficiency and safety of the test facility. Direct, review, and approve product designs and changes. Ensure engineering procedures required to mitigate risk of engineering flaws in designs or drawings are in place and being executed. Conducts a continuous search of new materials, processes, and procedures to enhance and improve the product line. Prepare and maintain summary of overall engineering status for each project for weekly reporting to General Manager, CEO, or other Directors. This list is not comprehensive, and tasks not mentioned here may be required. Qualifications Strong operational skills in a product development environment Must possess a history of strong leadership, deep practical engineering knowledge and proven record of accomplishment for timely project delivery, project management, cost control and customer satisfaction. Must be able to work effectively in a team environment and will interface closely with Quality, Project Management, Purchasing, and Operations. Extensive 3D CAD software experience; SolidWorks experience required EPDM experience; SolidWorks EPDM preferred Bring knowledge and creativity to the position as well as have the discipline to drive results and follow established fundamental processes. Demonstrated team building and leadership skills. Demonstrated ability to motivate and innovate. Technical Program Management Knowledge of ISO standards and engineering related administrative and filing procedures Ability to establish and maintain effective working relationships with supervisors and other staff Required Experience and Education: BSME is required. Minimum of 10 years of hand-on recent experience in engineering, with a strong focus on pump design, development, and testing. Experience with cryogenic pumping systems, particularly those designed for liquid nitrogen applications, is highly desirable. Extensive knowledge of engineering theory and design criteria. Ideal Candidate: Demonstrated expertise in thermal dynamics, fluid dynamics, and material science as they relate to cryogenic environments. Familiarity with industry standards and regulations related to cryogenic fluids and industrial equipment. Strong technical background in cryogenic pumping systems, including principles of operation, design considerations, and performance characteristics. Expertise in utilizing engineering software and tools relevant to cryogenic pump design and analysis. Work Environmental and Physical Demands: In order to perform the duties of this job, the employee may be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls. Overtime may be necessary as the workload dictates. This may include week days, weekends, nights and/or holidays. Job will generally be performed in an office environment, but may require travel to a Client\'s office, production facility or industrial/construction job site. Conditions will vary at each location, but the conditions listed above will generally apply. Travel as required Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. In compliance with the Americans with Disabilities Act of 1990, the employer will provide reasonable accommodations to meet the work environmental and physical demands listed above. The knowledge, skills and abilities listed above are typically acquired through the levels of education and experience listed. An equivalent combination of education and/or experience that provides an applicant with the listed knowledge, skills and abilities required to perform the essential duties and responsibilities of the job, may be accepted. Salary: $130,000 - $190,000 per year EEOC Statement Equal Opportunity Employer/Veterans/Disabled Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #J-18808-Ljbffr

We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.

Job Description: Head of Operations - Carson Facility Department: Operations Reports To: VP & COO Employment Type: Full-Time, Exempt About Us Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment. About the Role Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities - including safety, production, quality, and employee development - to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments. As the Head of Operations, you'll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrive in a dynamic, project-based manufacturing environment. Key Responsibilities Operational Management Plan, organize, and direct daily production activities for railcar refurbishment, overhaul, and modification projects, ensuring adherence to project scope and technical requirements. Establish and monitor production priorities, schedules, and workflow based on project plans, including structural repairs, interior upgrades, electrical systems rework, HVAC, door systems, and other railcar subsystems. Ensure all refurbishment tasks follow approved procedures, engineering documentation, and industry standards specific to passenger rail vehicles. Review production performance versus established KPIs (schedule, cost, quality); identify variances and implement corrective actions. Coordinate production activities with Engineering, Quality, Purchasing, Warehouse, and Program Management to ensure proper material availability, technical clarity, and timely project execution. Maintain the facility in an organized, clean, and efficient state; ensure compliance with 5S standards across all railcar bays and work areas. Safety, Quality, and Compliance Ensure all employees follow established safety procedures and that safety training is current, especially in areas specific to railcar refurbishment such as confined space entry, elevated work, electrical lockout/tagout, welding, and hot work. Oversee quality assurance and ensure compliance with rail industry standards such as APTA, FRA, and customer-specific requirements. Monitor and verify that all work on railcars - including structural welding, interior installations, component replacements, wiring, and mechanical adjustments - meets specifications and approved inspection points. Support safety and quality audits; document findings and implement corrective actions as needed. Leadership and Employee Development Supervise, train, and develop production supervisors, leads, and employees performing railcar rebuild and refurbishment activities. Provide coaching and performance feedback to ensure individual and team development. Conduct regular employee evaluations in partnership with HR to assess performance, identify strengths, and address areas for improvement. Foster a culture of engagement, accountability, and teamwork across all levels of the production organization. Ensure adequate staffing levels, including specialized skills needed for railcar refurbishment (welders, electricians, mechanics, interiors technicians). Performance Monitoring and Improvement Track productivity, schedule adherence, and budget performance for each railcar project or unit; develop improvement plans where targets are not met. Approve weekly labor hours and ensure accurate allocation of costs to each railcar or project phase. Evaluate labor hours per unit versus budget; implement corrective actions as necessary. Lead continuous improvement initiatives aimed at reducing cycle times, improving workflow in railcar bays, and optimizing refurbishment processes. Support management in bid and proposal efforts by providing accurate refurbishment labor estimates, process definitions, and production planning data. Facility and Resource Management Oversee Maintenance department to ensure equipment reliability, including heavy tooling, lifting equipment, cranes, jigs, and railcar-specific fixtures. Ensure employees have the proper tools, PPE, materials, and equipment required for safe and effective refurbishment of railcars. Manage production resources and expenses within established budgets; request additional resources when justified. Maintain accountability for the condition, utilization, and productivity of facility assets and equipment. Supervisory Responsibilities Directly supervises production supervisors and team leads. Indirectly manages all production employees assigned to refurbishment and overhaul of railcars. Responsible for hiring, training, evaluation, and performance management in collaboration with HR. Qualifications Minimum 10 years of supervisory or management experience in manufacturing, railcar refurbishment, heavy equipment repair, or related fields. Experience overseeing railcar overhaul, midlife refurbishment, or new rail vehicle assembly (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred. Strong understanding of railcar systems (electrical, mechanical, pneumatic, structural, interior components, propulsion, HVAC, and doors). Bachelor's degree in Business, Industrial Management, Engineering, or a related field preferred; equivalent experience may be considered. Proficiency in Microsoft Office and ERP/manufacturing software. Demonstrated ability to manage large-scale refurbishment or re-manufacturing projects, including budgets and schedules. Excellent leadership, communication, and problem-solving skills. Performance Indicators Achievement of railcar refurbishment schedules and customer delivery commitments. Compliance with safety and quality standards specific to rail industry requirements. Performance within budgeted labor and material costs. Employee engagement, development, and retention. Implementation and sustainability of 5S and continuous improvement initiatives. Working Conditions On-site position at the Carson facility. Frequent work on or around railcars, including shop, yard, pits, and platforms. May require extended hours or weekend work to meet customer schedules. What We Offer Competitive compensation package commensurate with experience. Comprehensive health, dental, and vision insurance. Paid time off, holidays and retirement plan. Opportunity to lead a key facility in a growing, innovative rail manufacturing company. Collaborative, team-oriented environment focused on safety, quality, and continuous improvement.

We're partnering with a fast-scaling, founder-led company in the physical goods space that sits at the intersection of manufacturing, distribution, and sustainability. Demand is accelerating, the footprint is expanding nationally, and operations are at an inflection point. They're looking for a Director of Logistics to step into this newly created position and take ownership of demand planning, inventory strategy, warehousing, 3PLs/carriers, and systems/process improvements. If you're interested in this role, please Apply Now to learn more! Title: Director of Logistics & Supply Chain Location: Onsite in Arcadia/ Temple City area (5 days/week) Salary: $145,000-$160,000 base + bonus What You'll Own End-to-end supply chain execution: demand planning, inventory, warehousing, transportation, and 3PLs Forecasting and inventory models that balance service levels, cash flow, and margin Warehouse and carrier strategy as the footprint expands Systems and process improvements (ERP/WMS, reporting, SOPs) Supply chain KPIs, operating cadence, and executive-level reporting Day-to-day issue resolution while building scalable structure Qualifications for Success 8-12+ years in supply chain/logistics within CPG, food, packaging, or distribution 3-5+ years owning multi-location inventory and outbound logistics Hands-on experience managing warehouses, 3PLs, and carriers across regions Proven ability to build process in lean or founder-led environments Strong track record of execution with limited infrastructure Clear, confident communication with executive leadership ** US Citizens and Permanent Residents are welcome to apply. Unable to provide sponsorship at this time. **

Director/Regional VP of Operations - General Contractor - Education Sector - DSA Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities. Must Haves Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility. Bachelor's degree in Construction Management, Engineering, or a related field. Demonstrated success leading operations or large project portfolios exceeding $100M in total value. Strong background in general contracting with expertise in preconstruction, estimating, and project delivery. Exceptional leadership skills with a track record of mentoring and developing project management teams. Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners. Deep understanding of risk management, cost control, scheduling, and operational strategy. Proficiency with Microsoft Office Suite and industry-standard construction management software. Excellent communication, presentation, and decision-making skills. Unwavering commitment to safety, quality, and team success. Nice to Haves Experience in K-14 education, civic, and healthcare construction environments. Prior experience in a regional or divisional operations leadership capacity. Advanced degree (MBA, MS in Construction Management, or similar). Familiarity with lean construction methodologies and continuous improvement frameworks. Proven success implementing operational efficiencies or standardization initiatives. Active involvement in professional associations or community organizations. Familiarity with California DSA (Division of the State Architect) processes and compliance. Responsibilities Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably. Provide strategic direction, leadership, and mentorship to project management and field operations teams. Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives. Foster a culture of accountability, innovation, and continuous improvement. Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals. Build and maintain long-term relationships with key clients, consultants, and trade partners. Drive operational consistency across teams and promote best practices in project delivery. Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations. Represent the company in industry and community forums to strengthen its market presence. Champion the organization's core values.

MAJOR RESPONSIBILITIES The Director of Warehouse Operations oversees and drives all aspects of warehouse management, inbound and outbound logistics, systems, and inventory operations at Business & Pleasure Co. This role requires a strong balance of strategic leadership and hands-on operational expertise to ensure accuracy, efficiency, and scalability across a global supply chain, with strong focus in USA operations This individual will lead and support cross-functional collaboration, ensuring that systems, processes, and teams operate seamlessly to deliver on-time, accurate, and cost-effective movement of goods. The Director of Operations will champion continuous improvement initiatives, develop scalable operational strategies, and implement systems that support rapid growth in both B2B and DTC channels. We're looking for a proven captain who's steered companies from $50M to $100M+ in revenue - someone who thrives in rough waters, keeps a steady hand on the wheel, and isn't above grabbing a mop when the deck needs swabbing. ESSENTIAL DUTIES AND RESPONSIBILITIES Warehouse Operations Oversee all warehouse functions including receiving, storage, inventory management, and fulfillment. Develop and implement best practices to optimize space utilization, labor productivity, and accuracy. Ensure facilities and equipment meet safety and compliance standards. Lead planning and execution of physical inventory and cycle counts across multiple locations. Inbound & Outbound Logistics Work closely with Supply Chain Team to manage all inbound logistics from suppliers, ensuring efficient scheduling, customs compliance, and vendor accountability. Oversee outbound logistics for both B2B and DTC, ensuring cost-effective routing and on-time delivery. Build and maintain relationships with logistics partners (LTL, FTL, Flexport, parcel carriers, global freight forwarders). Develop KPIs and reporting structures for transit times, freight costs, and carrier performance. Systems & Process Management Lead strategy and administration of Warehouse Management Systems (WMS) and related technology. Partner with Finance and IT to ensure system accuracy, supporting 3-way match processes, inventory reconciliation, and order-to-cash workflows. Implement automation and system integrations to drive efficiency and scalability. Establish data-driven decision-making practices and operational reporting dashboards. Inventory Management Develop robust policies and procedures to maintain high levels of inventory accuracy across multiple channels. Oversee planning and execution of inventory transfers across warehouses, retail locations, Amazon, and other sales channels. Partner with merchandising, sales, and marketing to forecast demand and ensure inventory alignment with company objectives. Leadership & Team Development Lead, coach, and mentor warehouse managers, supervisors, and logistics teams. Build a culture of accountability, safety, and continuous improvement. Collaborate with leadership on strategic planning, growth initiatives, and cost optimization. Ensure operational teams are equipped with resources, training, and support to meet evolving business needs. QUALIFICATION REQUIREMENTS 10+ years of progressive experience in operations, warehouse, or supply chain management; 5+ years in a senior leadership role. Proven track record managing multi-site warehouse and logistics operations across B2B and DTC. Strong knowledge of WMS systems and inventory management best practices. Experience negotiating contracts and managing relationships with logistics providers (LTL, FTL, ocean/air freight, parcel). Strong analytical and problem-solving skills with experience implementing KPIs, reporting, and process improvements. Excellent leadership and communication skills with the ability to manage and develop high-performing teams. Ability to thrive in a fast-paced, entrepreneurial environment. Experience with big-box retailer compliance requirements (EDI, routing guides, delivery windows), through SPS ideally.

A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually. #J-18808-Ljbffr

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Drives Greystar's industrial growth strategy across the West Coast by identifying, sourcing, and securing land suitable for future development as well as selective value‑add and core industrial investment opportunities. This role builds and maintains a robust pipeline of both development‑ready land and stabilized or near‑stabilized assets that align with Greystar's industrial investment strategy. The Senior Director leads all pre‑acquisition activities for development land-including underwriting, market intelligence, due diligence oversight, and Investment Committee documentation-while also evaluating existing industrial assets that meet return, risk, and portfolio diversification targets. Execution of development projects will be handled by local teams, but this role is accountable for bringing forward high‑quality opportunities and ensuring they are properly underwritten, de‑risked, and approved. JOB DESCRIPTION Land Sourcing, Investment Sourcing & Market Strategy Source and evaluate industrial land acquisition targets, value‑add opportunities (lease‑up, repositioning, capital improvements), and core industrial assets across the West Coast. Build an investment pipeline through broker relationships, direct outreach, off‑market pursuits, and partnerships with landowners, developers, and owners of stabilized assets. Maintain a forward‑looking understanding of industrial market dynamics-including tenant demand, capital markets, zoning shifts, political activity, and logistics patterns-to proactively identify both development and investment opportunities. Issue LOIs and negotiate purchase and sale agreements for land and existing buildings, structuring deal terms to maximize return and minimize risk. Represent Greystar with brokers, land sellers, asset owners, municipalities, and capital partners to strengthen Greystar's competitiveness and regional presence. Investment Analysis & Approval Process Perform financial modeling, market analysis, leasing projections, and asset‑level return scenarios for both development sites and existing industrial assets to determine feasibility and strategic fit. Evaluate value‑add opportunities by analyzing capex plans, rent growth assumptions, market comps, and lease‑up timelines. Evaluate core opportunities through income durability, credit tenancy, and long‑term yield and appreciation metrics. Prepare and present investment memorandums, underwriting files, pursuit budgets, and recommendations for Investment Committee approval. Manage the internal approval workflow for all potential acquisitions-development, value‑add, and core-ensuring timely and accurate documentation. Due Diligence Leadership (Land, Entitlement, & Building Evaluation) Direct all due diligence for land, including environmental, geotechnical, access, utilities, zoning, and entitlements. Oversee due diligence on existing industrial assets, including property condition assessments, lease audits, tenant interviews, expense reconciliations, tax evaluations, and compliance matters. Coordinate consultants to validate buildable area, infrastructure needs, and development feasibility prior to handoff to regional development teams. Develop clear summaries outlining risks, financial impacts, and go/no‑go recommendations. Cross‑Functional Collaboration Partner with development teams on land opportunities to ensure seamless transfer of underwriting assumptions, due diligence findings, and strategic rationale. Collaborate with asset management and operations teams on value‑add and core opportunities to evaluate operating histories, leasing strategies, and long‑term asset positioning. Work closely with design, construction, permitting, and market research teams to refine underwriting and validate feasibility. Support senior leadership with analytics, reporting, and strategic market insights. Relationship Management & Market Presence Maintain strong relationships with brokers, economic development agencies, landowners, institutional owners, and private industrial operators to fuel a diverse opportunity pipeline. Provide regular updates to executives and equity partners on pipeline activity, market trends, and investment themes. Represent Greystar at industry events, municipal meetings, and capital markets discussions. Qualifications & Experience 10-12+ years in industrial land acquisition, industrial real estate investment, development, or capital markets roles. Proven ability to source and evaluate development land, value‑add assets, and core stabilized industrial assets. Strong financial modeling and underwriting capabilities across multiple investment profiles (development, value‑add, core). Bachelor's degree in Real Estate, Finance, Business, Economics, Architecture, or related field (MBA preferred). Experience managing due diligence processes for both development sites and operating industrial buildings. Strong communication and negotiation skills with the ability to influence stakeholders and uncover off‑market opportunities. Ability to operate with speed, precision, and strategic judgment in competitive markets. This role offers a salary range of $200,000-$300,000, depending on the candidate's experience and qualifications. Additional Compensation Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar‑managed communities are available subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth (a GDI Company) team today! The GDI/Ainsworth family is seeking an individual to join our Regional Leadership Team to lead Hard Services staff and partners in delivering HVAC, Building Automation/Controls, Electrical, Mechanical, Plumbing, General Maintenance, and Fire/Life Safety services across the assigned region. Reporting to the Regional General Manager, you will oversee a team of technicians, journeymen, and third-party providers supporting a premier client in the Automotive Engineering and Manufacturing sector. As a key member of the Regional Leadership Team, you will provide cross-functional support and ensure the successful coordination and delivery of Hard Facilities Management services. This includes maintaining strong, collaborative relationships with team members and partners. Key Responsibilities: Interfacing with customers, ensuring completion of workflows and associated outcomes are delivered on time. Participate in and contribute to client performance reviews (e.g. Monthly Business Reviews, Quarterly Business Reviews) as required. Ensure all work records are accurate and up to date. Participate in the development of operating and capital expense budgets for your assigned portfolio. Identify value-creation opportunities (e.g. efficiencies and/or cost savings) within your team and portfolio. Investigate and implement innovative opportunities to enhance our operational efficiencies. Ensure client and customer satisfaction; strong employee engagement and a positive work environment that enables account retention. Ensure compliance with health and safety regulations (AHJ, GDI/Ainsworth, client). Provide direct and team support to meet portfolio outcomes. Champion continuous improvement and smarter work practices. Facilitate consistency in systems, processes, and tools. Support reporting and performance tracking (monthly, quarterly, annual). Maintain documentation to meet client and regulatory requirements. Qualifications: 5+ years of IFM leadership (General Maintenance Manager, Operations Manager) or a bachelor's degree in engineering, manufacturing, or management with 3+ years of operational leadership. Experience with CMMS systems (e.g., eMaint, Maximo). Strong attention to detail and ability to meet deadlines. Ability to follow plans and provide feedback when objectives aren't met. Continuous Improvement experience (Lean Six Sigma). Excellent oral and written communication skills. Strong analytical and problem-solving abilities, including incident fact-finding and risk mitigation. Ability to produce and communicate detailed reports. Bilingual (English, Spanish, or French) is considered an asset but is not required. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. Ainsworth (a GDI company) is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request. Ainsworth (a GDI company) is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us.... Make a difference. #LI-Hybrid Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

A leading health and wellness company in California is seeking a Chief of Mobile Engineering. This role directs the mobile engineering strategy for both mobile and web applications, focusing on user experience and performance. The ideal candidate will have over 10 years of technology experience and significant leadership in mobile engineering. This role supports global operations across 95+ markets and offers a competitive salary with comprehensive benefits. #J-18808-Ljbffr

Job Title: Operations Manager - Process Automation Reports to: VP, Operational Excellence About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

The Dispatch Operations Manager is responsible for leading and optimizing all dispatch operations for fast growing fuel transport company in Southern CA. This role combines hands-on operational execution with strategic customer relationship management and business development. The ideal candidate brings deep fuel transport industry experience and excels at building high-performing teams while maintaining strong customer partnerships. This position serves as a critical bridge between operations, sales, and customer success. Essential Functions Operations & Execution (50%) Lead, mentor, and develop a team of Dispatch Coordinators ensuring 24/7/365 operational coverage Oversee daily fuel dispatch operations including order processing, driver scheduling, route optimization, and delivery execution Monitor and manage fuel allocation, inventory levels, and supplier relationships to maximize efficiency and minimize supply disruptions Ensure compliance with all DOT regulations, company safety protocols, and industry best practices Analyze operational metrics and implement continuous improvement initiatives to increase fleet utilization and reduce delivery costs Coordinate with drivers, terminals, and suppliers to resolve time-sensitive issues including delays, emergencies, and route changes Develop and maintain dispatch SOPs, training materials, and performance standards Manage shift scheduling, overtime allocation, and workforce planning to maintain service levels Customer Service & Relationship Management (30%) Serve as primary point of contact for key customer accounts, building and maintaining strong partnerships Conduct regular business reviews with customers to assess satisfaction, address concerns, and identify service improvement opportunities Respond to and resolve escalated customer issues with urgency and professionalism Monitor customer automated inventory management systems and ensure keep-full delivery commitments are met Represent Elite Fuels at industry conferences, trade shows, and networking events Collaborate with customers on forecasting, seasonal planning, and emergency response protocols Sales & Business Development (20%) Support new customer acquisition by participating in sales presentations, site visits, and contract negotiations Identify upsell and expansion opportunities within existing accounts Provide operational expertise during RFP responses and pricing development Gather competitive intelligence and market feedback to inform service offerings Partner with sales leadership to develop and execute growth strategies Required Qualifications Minimum 7 years of experience in fuel transportation, petroleum logistics, or bulk liquid hauling operations 5+ years in a supervisory or management role overseeing dispatch, logistics, or transportation teams Deep understanding of fuel supply chain operations including terminals, rack pricing, allocations, and carrier operations Proven track record of building and maintaining customer relationships in B2B service environments Strong knowledge of DOT/FMCSA regulations governing hazmat and fuel transportation Experience with transportation management systems (TMS), GPS tracking, and dispatch optimization software Excellent communication and presentation skills with comfort speaking to executives and at industry events Ability to work flexible hours and be on-call for operational emergencies Preferred Qualifications Experience with dispatch software such as TMW, FuelWise, PeopleNet, or similar platforms Background in retail, commercial, or wholesale fuel distribution CDL with Hazmat/Tanker endorsements (or willingness to obtain) Experience managing 24/7 operations with rotating shift coverage Prior P&L responsibility or budget management experience Key Competencies Leadership: Ability to motivate, develop, and hold teams accountable while fostering a positive work environment Customer Focus: Genuine commitment to exceeding customer expectations and building long-term partnerships Problem Solving: Quick decision-making under pressure with sound operational judgment Communication: Clear, professional communication across all levels from drivers to executives Execution: Results-oriented approach with strong follow-through and attention to detail Industry Knowledge: Deep understanding of fuel transport operations, regulations, and market dynamics Physical Requirements & Work Environment Primarily office-based with regular travel to customer sites, terminals, and industry events (up to 25%) Ability to be on-call and respond to operational emergencies outside normal business hours May require occasional weekend or holiday availability during peak periods or emergencies Compensation & Benefits Competitive base salary: $75,000 - $100,000 based on experience Performance bonus opportunity Comprehensive benefits package including medical, dental, vision 401(k) with company match Paid time off and holidays Professional development and industry conference attendance

An Uncommon Opportunity CAM Property Services enters its 40th year in business with the objective to scale from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to create lasting impact. Role The Division Manager for Exterior Services leads our sweeping, high pressure steam cleaning, and trash chute cleaning divisions servicing commercial and multifamily properties. Responsibilities include oversight of night operations, fleet and equipment, personnel, and complex routing across CAM's California footprint. Responsibilities • Full P&L responsibility • Manage night and day crews • Optimize sweeping routes and steam cleaning schedules • Oversee fleet, equipment readiness, and maintenance • Enforce quality standards and safety protocols • Support Mercury Constellation workforce advancement • Strengthen client relationships Success Measures • Margin improvement • Route efficiency • Equipment uptime • Client retention • Quality and safety performance Compensation • Base salary from $90,000 per year • Annual bonus plan based on operational improvements in gross profit and gross margins -- target: 20% of base salary • Company vehicle, fuel card and maintenance • Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time About CAM CAM is committed to hiring and developing talented leaders who can operate at a higher level of decision-making ownership, accountability and strategic impact so we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. DIRECT REPORTS The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements) ESSENTIAL FUNCTIONS Service and Sales Responsibilities: Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements Establish and manage achievement of assigned team and individual sales production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate Operations, Management & Administration Responsibilities: Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. May serve as Safety and/or Security Officer for the branch QUALIFICATIONS College degree a plus. Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions. Thorough knowledge of bank policies and procedures. General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. Direct sales experience desired. Computer experience (Microsoft Word, Excel, Outlook) required. Good management skills with emphasis on planning, organization and scheduling. Excellent verbal and written communication skills. Bi-lingual English and Chinese (Mandarin or Cantonese) preferred. OTHER DETAILS Officer: $26.44 - $31.25 / hour AVP: $31.25 - $36.06 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

About the Role We are seeking a results-driven General Manager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination. This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service. What You'll Do Lead Technician Performance & Development Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.) Own onboarding and 30-day ramp plans for new technicians Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness Drive Field Sales Execution Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates Coach teams on upsells, drain-to-lining conversions, and membership sales Leverage tools such as SalesPro AI and performance dashboards to drive results Provide clear feedback, accountability, and performance management for FSMs Oversee Shop & Inventory Operations Manage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management Maintain clean, compliant, and professional facilities aligned with brand standards Optimize Dispatch & Operational Flow Align technician availability, job types, and routing with dispatch to maximize capacity and revenue Support dispatch in real-time problem-solving and route optimization Review and improve weekly dispatch metrics and scheduling accuracy Partner Cross-Functionally Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates Collaborate with Repipe, Marketing, and other verticals on strategic initiatives Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights What We're Looking For 5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations Proven success leading and developing field teams, including technicians, dispatch, and supervisors Strong understanding of plumbing service workflows, install standards, and quality control Demonstrated ability to manage operational KPIs and drive measurable improvement Experience improving sales performance through coaching, estimating, and customer communication Skilled in workforce planning, routing, scheduling, and capacity optimization Data-driven mindset with experience using dashboards and performance analytics Experience overseeing shop operations, inventory control, and vendor/VMI relationships Strong problem-solving skills in fast-paced, field-based environments Excellent communication skills with the ability to motivate and hold teams accountable Commitment to safety, compliance, and delivering a high-quality customer experience Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours