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  • Senior Operations Manager / Operations Manager

    Plaza Premium Group

    Operations director job in New York, NY

    Senior Operations Manager (Restaurant / Airport Lounge) LGA Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management). Working with Facilities for knowledge of all equipment and working with vendors. Support the USA operations team with open line of communication, mitigating surprises. Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training. Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers. Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations Expert with LOP knowledge and drives all SLA executions through high level action plans. Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Quality Standard & Brand Attributes Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. People Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.
    $114k-162k yearly est. 1d ago
  • Director, Human Resources Operations

    Physician Affiliate Group of New York, P.C. (Pagny 3.8company rating

    Operations director job in New York, NY

    Physician Affiliate Group of New York (PAGNY) has an opportunity for a Director of Human Resources Operations to its multispecialty medical practice group. PAGNY staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY's corporate staff provides administrative, practice management, and human resources services in support of its more than 4,000 clinical providers. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation's largest municipal healthcare delivery system in the United States. Dedicated to providing the highest quality healthcare services to all New Yorkers with compassion, dignity, and respect, and regardless of immigration status or ability to pay. Opportunity Details: Provides PAGNY-wide leadership with overall management of the areas of Human Resources (HR) including policy development, performance management, site HR services, and compensation. Oversees HR staff and partners with site Administrators to align policies and procedures, along with services and programs to align with local needs in the context of central goals. Translate the strategic and tactical business plans into HR operational plans. Develop performance management and evaluation systems and processes across all Departments and locations. Manage the HR Information Systems database and reporting for critical analyses of the HR function and people resources. Provide HR metrics and reporting for Senior Leadership and the Board of Directors. Develop and implement the organization's diversity initiatives and strategy to attract, hire, and maintain a diverse workplace. Collaborate with stakeholders to assess the need for, and recommend training initiatives on, cultural competency, gender differences, disability, sexual harassment, and other topics designed to increase awareness and support of equity and inclusion values, while maintaining compliance with applicable laws. Qualifications: Masters' degree in Human Resource Management or equivalent desired Minimum 10 years' related leadership experience Hospital or healthcare field experience is highly preferred Demonstrated performance management and leadership competencies Excellent interpersonal and communication skills Wages and Benefits include: Annual Base Salary: $160,000* - $185,000* based on 40-hour work week. 401(k) Company Contribution (subject to IRS contribution limits): Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required. After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required. Generous Annual Paid Time Off (PTO): Vacation and Holiday. Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates. Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you. Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family. Healthcare and Dependent Care Flexible Spending Accounts (FSAs). Pre-tax employee-paid contributions for commuting expenses. Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity, inclusion, and equitable hiring practices. We are dedicated to fostering a respectful and supportive workplace where everyone is valued. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page. *Salary Disclosure Information: The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include incentive compensation or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.
    $160k-300k yearly 4d ago
  • Senior Director / VP of Operations

    Extension Health

    Operations director job in New York, NY

    Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors. As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization. The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year. Role Summary We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams. The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services. Key Responsibilities Lead and manage all day-to-day operations across the clinic, membership and concierge services Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success Partner with clinical leadership to streamline care delivery and elevate the patient experience Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy. Track KPIs across patient satisfaction, team performance, and operational benchmarks Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele Collaborate with the sales and marketing division to generate location-specific business growth. Lead hiring, training, and performance management for non-clinical teams Develop and manage operational budgets and vendor relationships Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff Assist with location expansion strategy and execution What to Expect / What You'll Do Lead and manage the daily operations of the healthcare facility Oversee and manage operations and membership and concierge services staff Ensure that all patient care and services meet or exceed regulatory and industry standards Manage budgets to ensure the financial sustainability of the facility Collaborate with other leaders in the company to develop and execute strategic plans Build and maintain strong relationships with patients, healthcare providers, and community stakeholders Ensure that the facility maintains a safe and secure environment for all patients and staff Qualifications / Skills 8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality Experience overseeing teams of 10-20+ across multiple functions Strong background in building operational infrastructure and scaling service businesses Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment. Deep understanding of high-end service standards for HNW clients Outstanding customer service skills Healthcare or wellness industry experience strongly preferred Highly organized, systems-minded, and solution-oriented Strong leadership, communication, and cross-functional collaboration skills Compensation & Benefits Base Salary: $150-$200k per year (depending on experience level) Performance Bonus: Up to 10% Health, dental, and vision benefits Membership perks and longevity testing/treatments PTO, sick days, and observed holidays Opportunity to grow with a category-defining brand in the health span space Position Summary Position Type: Full-time Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated) Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
    $150k-200k yearly 3d ago
  • Director, Healthcare Operations

    Confidential Careers 4.2company rating

    Operations director job in New York, NY

    The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer
    $120k-150k yearly 5d ago
  • Director of Operations

    Insight Global

    Operations director job in New York, NY

    Required Skills & Experience - 5+ years of experience managing complex operational workflows ideally in a home care or healthcare setting - Strong skills in designing, implementing, and improving operational processes. - Proven ability to lead cross-functional teams and foster a culture of accountability. - Experience leading and collaborating with marketing departments - Ability to manage relationships across multiple stakeholders with competing priorities. Nice to Have Skills & Experience - Experience in home health industry Job Description Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization. This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions.
    $87k-146k yearly est. 1d ago
  • Director of Clinical Trial Operations

    Abyrx

    Operations director job in Stamford, CT

    The Director of Clinical Trial Operations is responsible for the execution of clinical studies and data collection. The Director of Clinical Trial Operations incumbent reviews, monitors and adheres to protocols, as well as fulfills activities related to study completion. The Director of Clinical Trial Operations will interact internally and externally, and with members of a cross functional study team. The position necessitates 100% on-site presence to support team collaboration and operational needs. Requirements Minimum bachelor's degree in a health-care related field; Advanced degree strongly preferred. Minimum 9 years of related work experience or an equivalent combination of education and work experience Minimum 7 years of experience managing device-related clinical trials, CCRP Certification strongly preferred Experience in orthopedics and/or cardiovascular trials preferred. Essential Job Functions and Responsibilities: Possesses a technical knowledge of products, processes, and regulatory requirements for clinical trials conducted within a given therapeutic area Provide oversight across all functional areas for clinical studies, including the design, planning, execution, and leadership of clinical studies and clinical programs in support of Abyrx's objectives for product development and/or commercialization Develops documents including synopsis, protocol, ICF, CRFs, CRF Completion Guidelines, Study Execution Plans, Clinical Data Review Plan, Clinical Study Report (CSR) development, etc. · Deep understanding of statistical design, method, risk-based sample size, and analytical procedures for studies Deep understanding of subject recruitment/retention strategy and related initiatives Develop training materials for study team, investigational sites, and vendors Ensure clinical studies are compliant with ICH/GCP, EU MDR 2017/745, and other regulations including ISO 14155 as appropriate Interacts with key stakeholders to assist in clinical strategy, the development of study plans, and project deliverables Facilitates clinical communication within the organization, and, if applicable, CRO, and provides progress reports on clinical projects by writing assigned clinical portions of reports Negotiate and draft research contracts and agreements with CROs/vendors and clinical study sites, as needed. Acts as liaison with Product Development, Quality Affairs, and Regulatory Affairs to assure adherence to GCPs; maintenance of SOPs; and assure site and CRO/vendor audits are completed Perform study risk management, recommend, and with minimal guidance implement mitigations Identify potential study issues and recommend, and with minimal guidance implement solutions or corrective actions as needed
    $107k-168k yearly est. 3d ago
  • Senior Director of Perioperative Services

    Noor Staffing Group

    Operations director job in New York, NY

    A leading New York City health system seeks a Senior Director of Perioperative Services for their hospital in Brooklyn. As a key member of hospital leadership, the Senior Director of Perioperative Services provides visionary direction and strategic oversight for all surgical and procedural operations. This role ensures the delivery of exceptional, patient-centered care through operational excellence, clinical innovation, and staff empowerment. The Senior Director drives performance across quality, safety, efficiency, and patient experience metrics, while fostering a collaborative and inclusive environment that supports professional growth and organizational success. Key Responsibilities: Lead and manage all aspects of perioperative nursing operations, ensuring compliance with regulatory, accreditation, and organizational standards. Develop and implement strategic plans and quality initiatives to improve patient outcomes, efficiency, and the overall surgical experience. Design and monitor departmental budgets, staffing models, and resource utilization to ensure fiscal responsibility and optimal performance. Foster a culture of excellence, accountability, and continuous improvement rooted in diversity, equity, and inclusion. Build and sustain collaborative relationships with physicians, surgical teams, and hospital leadership to achieve shared clinical and operational goals. Oversee recruitment, development, evaluation, and retention of nursing leadership and staff, ensuring alignment with professional standards. Utilize data-driven decision-making to enhance quality, safety, patient satisfaction, and productivity metrics. Promote evidence-based practice, research, and innovation to advance perioperative nursing standards. Serve as a visible and accessible leader who models professionalism, integrity, and clear communication. Ensure compliance with collective bargaining agreements and foster a fair, transparent work environment. Qualifications: NYS Licensed Registered Nurse Doctoral degree in Nursing (DNP) Certification in Nursing Leadership preferred (NE-BC) Minimum 5 years of progressive nursing leadership experience in perioperative services within a hospital. Salary: $200,000 - $270,000 Please email resume to: abarnett@noorstaffing.com
    $200k-270k yearly 1d ago
  • Assistant Director (RN) Operating Room Center Full Time Evening

    Jersey City Medical Center

    Operations director job in Jersey City, NJ

    Job Title: Asst Director Patient Care Department Name: Operating Room Status: Salaried Shift: Evening Pay Range: $124,414.00 - $159,263.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Since 1882, Jersey City Medical Center has provided Hudson County with advanced, state-of-the-art medical treatment across various disciplines. Jersey City Medical Center, among many accolades, has earned 14 “A” national safety ratings from the Leapfrog Group since the program's inception in 2012, was awarded Magnet Recognition for superior nursing, was named Best Regional Hospital by US News and World Report and ranked among the 100 best places to work in healthcare (nationally). Jersey City Medical Center is also ideally located- in the vibrant Jersey City waterfront community overlooking the harbor, just 10 minutes from New York City, with a grand view of the Statue of Liberty. Qualifications: Required: BSN from an accredited school 2-3 years experience in the Operating Room OR Charge Nurse Experience Must complete a minimum of 8 hours per year of professional development focused on hospital-wide leadership issues Strong communication and organizational skills Proficient Computer Skills Preferred: MSN from an accredited school OR Leadership experience Certifications and Licenses Required: CNOR Certification preferred or required within one year of hire Active NJ RN license or compact RN license with NJ endorsement BLS from the American Heart Association Scheduling Requirements: Evening Shift, 40 hours 4x10's; 12p-10p Full Time Essential Functions: Provides 24 hour accountability for patient care delivery Ensures that quality nursing care is delivered to all patients on his/her nursing unit in accordance with the philosophy, policies, procedures and program plans of the hospital Assists with the development of patient care standards, orientation and continuing education Evaluates staff performance in accordance with organizational policies Develops, implements and maintains unit budget Participates in nursing quality assurance Maintains unit administration including scheduling and maintains of supplies and equipment Uses and understands the principles of growth and development to assess each patient s age-specific needs and provide age-specific treatment and care Develops and implements policies and procedures that guide and support the provision of services Promotes quality of patient care through the following: Develops or revises plan for patient care delivery in assigned areas; Identifies and corrects actual or potential problems; Recommends or selects appropriate indicators to measure performance; Implements and enforces the national patient safety goals; Communicates QA and PI findings as required. Other Duties: Should be proficient in the room, working during a surgical case and running the desk if occasionally needs to cover those duties. Other duties as assigned may include, but not limited to quality improvement work and work related to ensuring Magnet standards. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact on local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
    $124.4k-159.3k yearly 3d ago
  • DIRECT HIRE - Mitsubishi Tanabe Pharma America - Senior Director, Trade & Distribution

    Eversana 4.5company rating

    Operations director job in Jersey City, NJ

    EVERSANA has partnered with Mitsubishi Tanabe Pharma America, Inc. for this Direct Hire opportunity. Mitsubishi Tanabe Pharma America, Inc. (MTPA) is a U.S. subsidiary of Mitsubishi Tanabe Pharma Corporation (MTPC) in Japan, which touts a storied reputation more than 300 years in the making. Our parent company - one of Japan's most respected - is a research-driven pharmaceutical company that has tirelessly pursued medical breakthroughs with global reach. MTPC has discovered and produced several first-in-class medicines for serious diseases, including multiple sclerosis (MS), diabetes mellitus (DM), amyotrophic lateral sclerosis (ALS), and is currently developing medicines in Neurology in Parkinson's (PD), Spinal Cord Injury (SCI), and in high unmet areas in Immunology and Oncology. MTPA is rapidly expanding its operations across all functional areas. MTPA's commitment to patients and their communities continues with a robust late-stage pipeline of investigational treatments for difficult-to-treat diseases and commercializing products with significant unmet medical needs in North American markets. In the United States, MTPA launched rare disease treatments including RADICAVA (edaravone) injectables in 2017 and RADICAVA (edaravone) oral suspension in 2022. The company handles research, clinical development, sales, marketing, medical affairs, supply chain, and business development functions. MTPA is dedicated to improving the treatment environment for those with debilitating diseases, researching on real-world evidence, and creating hope for all facing illness. Job Description Direct Hire Opportunity! The Senior Director, Trade & Distribution, will build, lead, and manage the team while focusing on developing strategies to support the launch and lifecycle management of our leading Parkinson's and ALS therapies, as well as future products in the United States. The primary responsibility of the Senior Director Trade & Distribution is to develop and implement the distribution strategies across the specialty businesses. This includes specialty pharmacies, distributors and all channels that would support any present or future MTPA products. This person will have an intimate knowledge of the distribution systems from all aspects including durable medical equipment. The ideal candidate will possess strong leadership experience in managing teams that work both directly and indirectly with specialty vendors, coupled with exceptional analytical skills to identify operational gaps and implement effective solutions. Cross-functional collaboration with supply chain, marketing, sales, and customer-facing teams will be key to success in this role. Responsibilities Provides overall leadership and direction for Trade Market Access strategy for Mitsubishi Tanabe Pharma US' lead Parkinson and ALS products Evolve and innovate distribution network by aligning it with business needs, identifying growth opportunities, and addressing operational gaps to overcome challenges and drive access. Serves as the Distribution and Trade Strategy Team Leader, representing trade across all teams and driving key success factors to support long-term distribution strategies. Lead the development and execution in Federal Markets, including VA and Department of Defense to drive product access, distribution, and growth. Act as subject matter expert from a Market Access perspective for 340B program and other government programs. Informs senior and corporate executives informed about changes and emerging issues in the broad, trade customer environments and subsequent implications for Mitsubishi Tanabe Pharma US Develops awareness of market and government policy changes in collaboration with legal and compliance and implications across key stakeholders to help inform/update commercial strategies Assists market access marketing agency (and other vendor relationships) to develop promotional programs, tactics and materials aligned with our distribution process Develops/maintains thorough understanding of dynamics driving various market access segments and channels and how distribution impacts each function Effectively manages budgets and project timelines including contract management Oversight in the negotiation, execution, and adherence to the Distribution Service Agreements (DSAs), Product Purchase Agreements, and other contract offerings as appropriate Develop account metrics against strategic, financial, and product access KPI's Develops and monitors KPIs, continually assessing impact and execution of access services & offerings including feedback from service users and internal stakeholders Attends professional, provider programs, and patient conferences, and keeps up to date on innovation and recommends ways to improve business. This is a home office based position. The expectation is to be in the office 3 days a week. Qualifications Bachelor's Degree Required, Masters preferred Must have 15 plus years within the pharmaceutical industry and 10 years' experience in Distribution, Account Management or Aligned Market Access functions. Experience with distribution for early-stage pipeline programs Experience in Federal Markets including VA, Department of Defense and 340B Program preferred. Device/Drug combination strongly preferred Minimum 5 years of people management experience required Track record of closing complex negotiations within the specialty pharmacy arena Preferred experience includes: All aspects of distribution Launch and life cycle management for the distribution process Experience in Market Access marketing History of successful negotiations Broad based knowledge of the Pharma/Biotech industry, healthcare finance, and all forms of product distribution: DME, Orals, and Solutions Firm grasp of legal, regulatory and compliance issues in the healthcare space Analytical/strategic thinker with proven ability to: conduct situation analysis of the external distribution environment; synthesize relevant information to develop strategic plans understand the best pathway for distribution based on the product and its attributes conduct strategic gap analysis and implement metric-based solutions Strong interpersonal and internal/external relationship-building skills in order to drive change and innovation and succeed in a highly specialized distribution environment Excellent oral/written communication skills, coupled with exceptional presentation skills, including ability to present to large audiences Ability to prioritize and manage complex projects, with multiple stakeholders, and drive high-quality results within allotted budget Highly proficient in MS Office; advanced Excel skills Must be able to travel domestically and internationally (approximately 40%) Additional Information Mitsubishi Tanabe Pharma America Value Proposition: Enjoy the fast-moving, entrepreneurial spirit more typically found in a small biotech, complemented by the benefits of a global pharmaceutical/chemical conglomerate. At this time, Mitsubishi Tanabe Pharma America offers our employees unparalleled opportunities for career success coupled with a supportive level of employee benefits. MTP provides a competitive benefits package inclusive of Medical and Dental health benefits, short-term and long-term disability plans, Company Paid and Supplemental Life insurance and additional voluntary benefits such as Critical Illness Insurance, Accident Insurance, Legal Plan, and ID Theft Protection. In addition, we provide a generous PTO policy based on tenure, commencing with 24 PTO days, pro-rated based on hire date.
    $133k-196k yearly est. 4d ago
  • Senior Director

    Northwell Health 4.5company rating

    Operations director job in New York, NY

    ZRG has been engaged to recruit a Senior Director, Facilities Management for Northwell Health. Role: Senior Director, Facilities Management Reports To: Vice President, Facilities & Support Services POSITION: Provides senior oversight of multiple facilities departments. Organizes departments to delineate authority, functional responsibilities and lines of communication. Oversees and directs financial and strategic planning activities. RESPONSIBILITIES: • Leads a Facilities Management group by communication with and developing staff members, and building consensus for programs and goals that support a business, function or geographic area. • Develops and articulates a short-term strategic vision for areas of responsibility. • Oversees the planning, organization, and direction of facility services in conjunction with business growth, capital requirements, space allocation, etc. • Develops and oversees financial management including budget, salary, and capital projections. • Analyzes expenses and operations, negotiates, and implements cost effective alternatives to promote quality improvements. • Organizes the departments to delineate authority, functional responsibilities, and lines of communication. • Evaluates the staffing requirements necessary to support operations and to perform all the services rendered by the Departments in an efficient and productive manner. • Selects, develops, manages, and evaluates direct reports; oversees selection, development, management, and evaluation of indirect reports. • Resolves problems/issues requiring administrative authority and/or professional knowledge; outlines policies, procedures and methods for resolving lesser problems by staff. • Reports on operational performance, justification and/or corrective action to Executive Leadership. • Builds and maintains productive inter/intra departmental and vendor work relationships to optimize operations; oversees compliance with government and agency regulations. • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. EXPERIENCE & QUALIFICATIONS: • Bachelor's Degree required, or equivalent combination of education and related experience. • 8-12 years of relevant experience and 7+ years of leadership / management experience, required.
    $148k-221k yearly est. 3d ago
  • Vice President, Finance and Operations

    Wip

    Operations director job in New York, NY

    Wip™ delivers a better energy experience. Period. We create smart, portable formats that provide a powerful boost without the baggage of traditional energy products. Our team sits at the intersection of science, design, and consumer culture. We bring together innovation, intention, and scale to unlock new energy rituals and meet people wherever they go - training, creating, commuting, or grinding through a shift. We are building a brand that moves with people - and fuels their days. Our Opportunity The $120B+ U.S. caffeine market is massive and stagnant - dominated by outdated formats that no longer match how people live. Wip™ is here to change that. Our products offer modern consumers a new way to access energy: easy-to-use pouches, crafted with premium, functional ingredients, at a lower cost. We are building a brand and product platform that expands the category and reshapes habits. This is not an iteration. It is a redefinition. Our Team Wip is on a mission to build a once-in-a-generation energy brand, and we are rapidly assembling the team to do it. We are creators, operators, and builders who move fast, think boldly, and operate with high standards. We work across functions - R&D, brand, sales, operations, people, and more - to create something new and enduring. If you want to shape a company and a category, we want to meet you. THE ROLE Wip is rewriting the rules of energy. We are seeking a hands-on, operationally-minded Vice President of Finance & Operations to lead the company's financial backbone and operational engine as we scale. This executive will lead financial management, controllership, and end-to-end supply chain (including outsourced manufacturing and fulfillment). You will be responsible for ensuring Wip operates with financial discipline, operational excellence, and the right infrastructure to support rapid growth. This is a critical leadership role for someone who thrives at the intersection of finance, operations, and execution-bringing structure to complexity, and partnering closely with the CEO and leadership team to scale a modern CPG brand with ambition and precision. KEY RESPONSIBILITIES Financial Leadership & Controllership Lead core finance functions including controllership, financial operations, budgeting, reporting, and audit. Own company-wide forecasting, cash planning, and scenario modeling to support disciplined growth. Build systems and tools that provide real-time visibility into performance, spend, and financial KPIs. Maintain fiscal rigor and compliance while enabling speed and innovation. Manage operational and liquidity risk with a forward-looking lens. Financial Planning & Business Analytics Own and evolve the company's financial models, including P&L forecasts, unit economics, contribution margin, and scenario analysis. Establish dashboards and reporting processes that enable data-driven decision-making at all levels of the company. Apply a rigorous, quantitative lens to opportunities and trade-offs-supporting optimization across growth, margin, and capital efficiency. Operations & Supply Chain Oversee end-to-end supply chain operations, including sourcing, production, fulfillment, logistics, and inventory. Manage strategic external partners (e.g., contract manufacturers) to ensure reliability, efficiency, and cost-effectiveness. Implement and lead an integrated S&OP process across functions. Partner with Sales, Marketing, and R&D to ensure launch readiness and supply chain alignment. Ensure project management for cross-functional packaging initiatives. Optimize supplier contracts and ensure continuity planning and risk mitigation. Support the development of a clear path to profitability. Execution and Cross-Functional Leadership Support execution of strategic and cross-functional initiatives that require tight coordination and operational follow-through. Lead key elements of the company's operating rhythm-ensuring clarity, accountability, and alignment across teams. Proactively identify and unblock operational or financial risks with speed and clarity. Act as an internal force multiplier-bringing structure, discipline, and momentum to fast-moving workstreams. Board Strategy & Capital Deployment Partner with the CEO and Strategic Finance lead on board materials, performance reporting, and operational storytelling. Support definition and execution of capital deployment strategies, aligning financial planning with long-term value creation. Ensure financial and operational readiness for future capital raises and strategic milestones. QUALIFICATIONS Bachelor's degree in finance, accounting, business, or related field required. MBA preferred. 10+ years of experience in finance, operations, or general management roles, with significant experience in high-growth or consumer products businesses. Track record of leading controllership, financial planning, and budget management. Strong financial and operational acumen. Experience managing outsourced manufacturers and third-party partners. Systems-oriented, with experience designing and implementing scalable processes and tools. Clear, confident communicator and cross-functional collaborator. Executive presence, sound judgment, and strong decision-making instincts. This leader is: Strategic, but grounded in execution. A pragmatic and operational thinker who brings order to chaos. Obsessed with clarity, visibility, and accountability. Confident working in both structured and ambiguous environments. Uncompromising in integrity and trust. Diplomatic and courageous in management. Poised under pressure, with sound judgment. A reflection of Wip's values and culture. Ability to work in-office (we have an in-office policy with Fridays as optional work from-home, as business priorities allow).
    $127k-197k yearly est. 4d ago
  • Area Director, NYC

    Foundrae

    Operations director job in New York, NY

    Who We Are FoundRae is more than a fine jewelry brand-it is a reflection of self-expression and transformation. Each piece is designed as a modern heirloom, imbued with symbols and stories drawn from archetypal, mythological, and classical traditions. Through our collection, we invite wearers to embrace their personal narratives, aspirations, and growth-wearing their values and intentions close to their hearts or hands. Our work is rooted in the belief that everything you seek already exists within you. At FoundRae, we create meaningful pieces that act as both reminders and declarations of one's journey and identity. The Role We are seeking an experienced and motivated Area Director to oversee our two New York City stores. Reporting to the Senior Director of Retail, this leader will be responsible for driving sales, optimizing operations, cultivating community relationships, and ensuring excellence in client experience across FoundRae New York City stores. The Area Director will serve as a key ambassador of the FoundRae brand and values-leading with integrity, inspiring teams, and executing both strategic and people-focused leadership to grow the NYC business. Key Responsibilities Finance/Commercial and Operations Oversee sales performance across two NYC locations, evaluating each store's needs and opportunities for growth Develop and implement short- and long-term strategies to maximize sales and client engagement Manage and monitor store budgets, scheduling, and staffing coverage to ensure efficiency and operational excellence Ensure visual merchandising, inventory management, and store operations are consistently executed to brand standards Collaborate with Senior Director of Retail and functional partners in retail to support product launches and retail initiatives Client Experience & Community Engagement Elevate the in-store client journey, creating opportunities to surprise and delight clients Partner with store managers to design curated in-store events tailored to the NYC clientele Act as a brand ambassador in the local market, building relationships with key clients, stylists, editors, and community partners Develop and execute market-specific strategies to increase awareness, traffic, and engagement Represent FoundRae at NYC events, activations, and strategic partnerships Partner with Senior Director to build CRM strategy for the NYC market Ensure execution of CRM and clienteling strategies in store through follow ups and goal setting Talent & Leadership Lead, mentor, and inspire the store managers and their teams to achieve business goals while upholding FoundRae values Partner with HR to recruit, interview, and hire top talent, building a strong pipeline for future leadership roles Ensure effective onboarding and product training for all management hires in partnership with Learning & Development Provide consistent coaching, goal setting, and feedback; conduct regular touch bases and performance reviews with store leaders Address employee relations matters in partnership with HR, ensuring adherence to policies and fostering a culture of excellence and accountability Consistently spend time in stores leading and developing the teams Champion professional development and cross-training opportunities across both locations Qualifications Bachelor's Degree preferred 7-10 years of retail management experience, with multi-store oversight in luxury or fine jewelry strongly preferred Proven ability to lead, coach, and inspire high-performing teams in an entrepreneurial environment Strong financial acumen with experience managing P&L, budgets, and KPIs Demonstrated ability to build community engagement strategies and local partnerships Exceptional communication, interpersonal, and conflict-resolution skills Highly organized with the ability to manage multiple priorities and adapt to a dynamic environment Experience with POS and clienteling systems such as Shopify, Netsuite, Endear, and Gladly a plus
    $99k-180k yearly est. 5d ago
  • General Manager - Chain Stores Operations (Bilingual Mandarin)

    Comrise 4.3company rating

    Operations director job in New York, NY

    Job Title: General Manager - Chain Stores Operations (Bilingual Mandarin) New York, NY Los Angeles, CA San Francisco, CA Houston, TX Chicago, IL Term: Perm / FTE Industry: Food and Beverage Retail / FMCG Salary: $80,000 to $100,000 per year Key Responsibilities: Business Development and Resource Development: In accordance with the company's overall development strategy and plan, oversee business development work within the region, proactively identify potential cooperation opportunities (such as business district cooperation, channel co-construction, etc.), develop and maintain core cooperative resources in the region, and enhance the coverage and influence of the company's business in the regional market. Goal Management and Result Achievement: Undertake the company's strategic goals, decompose the goals based on the characteristics of the regional market, and formulate implementable annual/quarterly/monthly work plans for the region; track the progress of goal implementation throughout the entire process, adjust strategies in a timely manner to resolve implementation obstacles, and ensure the efficient achievement of regional business goals (such as sales volume, development indicators, etc.) Team Building and Management: Be responsible for the establishment, training and motivation of the regional team, including talent recruitment, skill training, performance evaluation, etc.; establish an efficient team collaboration mechanism, improve the professional capabilities and cohesion of team members, and build a stable and competitive regional team. Qualifications: Language: Business-level proficiency in Mandarin and English is required due to the nature of the role involving frequent communication with Mandarin-speaking clients or partners. Educational Background: College degree or above, majors in marketing or business management are preferred. Industry Experience: Experience in the FMCG (Fast-Moving Consumer Goods) industry, and familiar with the operation mode of the regional market; those with resources in business districts, office buildings, or university channels, or with development experience in the coffee, tea beverage, or chain convenience store industry are given priority. Competencies: Possess a strong sense of purpose and achievement motivation, be a sales-oriented talent, and be good at proactively exploring the market; at the same time, have good communication and coordination skills, problem-solving skills, and team management skills, and be able to withstand a certain level of work pressure. Other Requirements: Willing to accept short-term supportive business trips within the region, have a strong sense of responsibility and execution ability, and recognize the company's corporate culture and development philosophy.
    $80k-100k yearly 3d ago
  • Business & Operations Manager

    Little London Collective

    Operations director job in Stamford, CT

    Business and Operations Manager Company: Little London Collective Industry: Luxury Home Construction Job Type: Full-Time About The Little London Collective LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York. Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered. We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth. Role Overview The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams. Key Responsibilities Operations Management Manage and improve day-to-day business operations, systems, and workflows. Oversee administrative infrastructure including technology tools, document management, communications, and facilities. Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance. Create and maintain internal corporate file systems to organize all business and project related documentation. Support procurement and vendor management, including tracking contracts, payments, and deliverables. Financial and Budget Support Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation. Consolidate project-level financial data into regular management reports. Coordinate with accounting to ensure timely invoicing, payments, and reconciliations. Legal and Compliance Support preparation and management of client contracts, NDAs, and service agreements. Maintain accurate records of all corporate and project-level documentation. Ensure compliance with company policies, licensing, insurance, and reporting requirements. HR and Administrative Support Support onboarding and contractor management processes. Coordinate with leadership on performance tracking, staffing schedules, and role assignments. Reporting and Internal Communication Prepare periodic management reports summarizing project status, budgets, and key performance metrics. Maintain internal dashboards and records to support decision-making. Facilitate communication between leadership, project teams, and external partners. Qualifications 5+ years of experience in business operations, administration, or project management. Strong organizational and problem-solving skills. Familiarity with financial reporting and business planning processes. Familiarity with legal contracts. Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar). Ability to manage multiple projects and deadlines in a fast-paced environment. Experience in construction, real estate, or design industries preferred. Why Join Opportunity to help build efficient operational systems within a growing company. Direct exposure to leadership decision-making and business planning. Collaborative, team-based work environment with clear accountability and structure. This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely. The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth. Compensation will be commensurate with experience and the agreed-upon schedule.
    $81k-136k yearly est. 2d ago
  • RTW Business Director

    Galia Lahav

    Operations director job in New York, NY

    About Us Galia Lahav is an internationally acclaimed luxury fashion house, celebrated for its couture bridal and eveningwear. As we expand our Ready-to-Wear (RTW) line, we're seeking a visionary RTW Line Manager to lead the creation of collections that embody our signature craftsmanship, elegance, and global luxury appeal. What You'll Do Drive seasonal RTW collections from concept to delivery Spot global fashion trends and translate them into commercially successful products Collaborate closely with design, production, and retail teams Balance creativity with business growth, ensuring collections align with the Galia Lahav brand vision What We're Looking For 5+ years of fashion management experience (luxury/premium RTW a big plus) Strong leadership and organizational skills Passion for fashion with a sharp eye for trends Ability to merge creative vision with commercial strategy Why Join Us? At Galia Lahav, you'll be part of a prestigious global brand, influencing RTW collections that reach a sophisticated, international audience. This is your chance to shape the future of luxury fashion, combining creativity, strategy, and operational excellence. Apply now and lead the RTW line at Galia Lahav!
    $117k-176k yearly est. 3d ago
  • Regional Retail Director - Europe, Middle East & the Americas

    Urban Revivo

    Operations director job in New York, NY

    We are seeking a dynamic and results-driven Regional Director to lead our sales and marketing efforts across multiple territories. The ideal candidate will possess a strong background in outside sales, management, and business development, with a proven track record of driving growth in B2B environments. This role requires exceptional leadership skills, strategic thinking, and the ability to foster relationships with clients while ensuring high levels of customer service. Responsibilities Develop and implement end-to-end retail strategies for EMEA (Europe, US, Middle East, Mexico) aligning with global growth objectives, including store footprint optimization, product mix localization, promotional calendar design, and cost-control frameworks. Lead benchmarking of global competitors (e.g., ZARA, H&M) to identify trend opportunities (color, fabric, silhouettes, sustainability) and translate insights into localized product strategies tailored to UR's brand positioning. Collaborate with global design and buying teams to ensure rapid-response product development aligned with EMEA market dynamics. Oversee daily store operations (staffing, service standards, inventory turnover) and establish Standard Operating Procedures (SOPs) optimized for UR's rapid replenishment model (e.g., weekly new arrivals). Implement digital tools (e.g., POS systems, inventory analytics) to enhance store efficiency and real-time performance tracking. Orchestrate collaboration between global design, buying, and brand teams to ensure product-market fit and timely launches. Ensure adherence to local labor regulations (e.g., EU Working Time Directive, US Fair Labor Standards) and sustainability standards (e.g., EU Green Deal, US SEC ESG reporting). Qualifications Bachelor's degree in Fashion Management, Marketing, or Business Administration; Master's degree preferred.International exposure (study, work, or language proficiency in European languages) is a strong plus. Proven Leadership in Fast-Fashion8+ years of experience in fast-fashion retail operations, with 5+ years in leadership roles (e.g., Regional Director, VP of Retail). Deep understanding of ZARA/H&M operational models and EMEA consumer behavior. Fluent English (written and verbal) with bilingual proficiency in Mandarin preferred. Proven ability to manage multi-cultural teams across time zones (e.g., China-based design teams, EU retail operations). Advanced proficiency in retail analytics tools (e.g., Tableau, Power BI) and financial modeling (e.g., ROI, breakeven analysis). Track record of turning around underperforming markets through strategic repositioning (e.g., 25% sales uplift in 12 months). Experience navigating high-pressure environments (e.g., rapid market entry).
    $67k-138k yearly est. 3d ago
  • Operations Manager

    Aayka Fashion

    Operations director job in New York, NY

    We're growing fast at Aayka Fashion and looking for someone amazing to join our team in NYC! If you're passionate about South Asian fashion, love creating structure out of chaos, and get excited about building systems and using new tech to make things run better - this role is for you. Operations & Fulfillment Associate (Full-Time, In-Person - NYC) 📍 New York, NY (Midtown) About Aayka Fashion Aayka Fashion is a fast-growing South Asian fashion label based in New York City. We bring elevated, contemporary South Asian design to the modern wardrobe - and we're pioneering rental-as-a-service for our collection. Clients can rent directly from our NYC showroom, enjoy personalized styling consultations, and experience the joy of luxury South Asian fashion without the full purchase commitment. We're a small, dynamic team building the future of South Asian fashion - and we're looking for a passionate, organized, and tech-savvy operator to grow with us. The Role We're hiring a self-starter to own and evolve Aayka's day-to-day operations: fulfillment, customer service, inventory management, and process improvement. This is a full-time, in-person role based at our NYC showroom. Perfect for someone who thrives in a start-up environment, loves solving problems, and wants to help shape how a brand operates from the ground up. What You'll Do Manage the end-to-end fulfillment process: orders, inventory, returns, shipping, and vendor coordination. Deliver exceptional customer service, both in person and online. Implement and optimize tech tools - help introduce systems (inventory management, CRM, scheduling) that streamline operations. Create and improve SOPs and workflows to support a growing rental business. Track and report on key operational metrics (turnaround times, customer feedback, fulfillment accuracy). Keep our showroom and back-of-house organized and efficient. Collaborate closely with our stylist and creative teams to ensure an exceptional customer experience. Who You Are Based in New York City and available in-person daily. 2+ years' experience in operations, fulfillment, retail logistics, or customer service (fashion background a plus). A problem-solver and self-starter - excited to implement new technology and improve how things run. Passionate about South Asian fashion and eager to be part of a brand redefining it. Highly organized, detail-oriented, and reliable with a strong customer-first mindset. Comfortable in a fast-paced, high-growth start-up environment.
    $80k-128k yearly est. 3d ago
  • Ecommerce Operations Manager

    Forsyth Barnes

    Operations director job in New York, NY

    Title: Ecommerce Operations Manager Salary: $110,000 - $115,000 per year base + benefits Industry: Retail The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making. Job Responsibilities: Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment. Manage product uploads, categorization, site navigation, and inventory feeds. Conduct regular QA of product pages, checkout flows, landing pages, and site search. Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping. Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions. Manage reverse logistics, including returns processing and exchanges workflow improvements. Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs. Develop dashboards and operational scorecards to support ongoing improvement initiatives. Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools. Participate in platform enhancements, testing, and integrations with third-party apps. Job Requirements: Bachelor's degree in Business, Supply Chain, Operations, or related field. 3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred). Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud). Experience with OMS, WMS, ERP and/or marketplace integration tools. Experience with 3PL management. Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau). Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports. Excellent organizational, communication, and project management skills. Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
    $110k-115k yearly 1d ago
  • Operations Manager

    Hays 4.8company rating

    Operations director job in New York, NY

    Operations Manager | Retail | $120k - $140k base salary | Brooklyn, NY Your new company Hays Commercial Real Estate has partnered with a national REIT, who are actively recruiting for an Operations Manager to support a prominent retail asset located in Downtown Brooklyn. The ideal candidate will work alongside the onsite property management team and be responsible for leading daily operations relating maintenance, safety, inspections, and managing building systems. Your new role Lead multi-year CapEx planning in-line with long-term corporate leadership goals for the property. Oversee preventative maintenance programs for all equipment and systems. This includes vendor management process - scope development, RFP management, contract negotiation, and oversight. Oversight of tenant fit-outs and capital projects, working alongside the onsite project manager. Work with Senior General Manager in creation of annual operating and capital budgets, monitoring expenses, and ensuring cost-effective procurement. Collaborate with the CEO, CFO, partners, and investors to report on the building's performance and progress. Ensure the building meets all legal, safety, and health requirements. What you'll need to succeed Bachelor's degree in Business Administration, Real Estate, or related field. Minimum 5 years of experience in commercial operations, facilities, or property management. Retail asset experience preferred. Strong leadership and management skills with the ability to lead a team and work collaboratively. Excellent communication and interpersonal skills. Knowledge of tenant fit-outs and capital projects. Ability to manage multiple projects and priorities. Ability to interpret blueprints, CAD drawings, and technical schematics. What you'll get in return Additional compensation will include a discretionary bonus, full medical benefits package, PTO, and 401K.
    $120k-140k yearly 3d ago
  • Regional Director

    Firstservice Residential 4.2company rating

    Operations director job in Jersey City, NJ

    As a Regional Director you'll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our client with a focus on exceptional customer service. A regional director must be adaptable and is always looking to motivate and inspire others to do their best. The Person: The ideal candidate is a proactive, detail-oriented professional with a passion for community engagement and operational excellence. They thrive in a fast-paced environment, balancing resident-facing responsibilities with behind-the-scenes coordination. With strong communication skills and a customer-first mindset, they build trust with homeowners, board members, and vendors alike. They are tech-savvy, organized, and comfortable navigating property management systems to track work orders, maintain records, and support compliance. Experience in residential property management, community associations, or affordable housing is a plus, along with a collaborative spirit and a commitment to delivering high-quality service. Your Responsibilities: Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client Executes on relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts Models company culture, values and brand promise to foster and strengthen client relationships Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations and following through on commitments with honesty and transparency Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Takes ownership of controllable key performance indicators for their book of business: e.g. customer experience, client retention, growth, profitability, manager turnover Is accountable for managing FirstService client contracts and obtaining timely renewals Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing Attracts, develops and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching and developing career paths for associates that desire growth opportunities Regularly influences and mentors community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Skills & Qualifications: Bachelor's degree in business or related field from an accredited college or university 5 to 7 years' experience in property management, construction or hospitality preferred Experience in operations, account management or relationship management an asset Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Critical thinking, problem solving, judgement and decision-making abilities are necessary. Proficiency in computer programs like Microsoft Office, Outlook and Windows required. Ability to work with sensitive and/or confidential information. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $125,000 - $135,000 annually
    $125k-135k yearly 3d ago

Learn more about operations director jobs

How much does an operations director earn in Levittown, NY?

The average operations director in Levittown, NY earns between $69,000 and $184,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Levittown, NY

$113,000

What are the biggest employers of Operations Directors in Levittown, NY?

The biggest employers of Operations Directors in Levittown, NY are:
  1. Chick-fil-A
  2. Catholic Charities
  3. Pivot Works
  4. New You Bariatric Group
  5. Security Director In San Diego, California
  6. Simpleciti
  7. The Sports Facilities Companies
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