Senior Director, R&D Digital Enablement Lead
Operations director job in King of Prussia, PA
The R&D Digital Enablement Lead ensures that the people, processes, and systems across R&D are fully prepared to adopt and benefit from digital transformation. This role drives agile delivery, change management, and process design to accelerate adoption and value realization of digital solutions within the scientific organization.
Main Responsibilities & Accountabilities
•Lead business analysis and discovery to align TES digital projects with R&D priorities.•Drive process design, reengineering, and operating model evolution for digital programs.•Oversee agile delivery frameworks and support scrum teams as needed.•Lead change management and communication strategies for adoption.•Monitor value realization and build metrics frameworks to assess progress.•Collaborate with R&D stakeholders to continuously improve digital workflows.
Qualifications & Experience Requirements
•Bachelor's or Master's in Business, Life Sciences, or Technology-related field.•12+ years of experience in digital transformation, business analysis, or change management.•Proven success delivering agile initiatives in a global scientific or R&D setting.•Experience with tools such as Jira, Smartsheet, Miro, or similar.•Strong understanding of stakeholder engagement and adoption strategies.About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ******************** and CSL Plasma at ***************************
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit ********************careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ********************accessibility-statement.
Senior Director, AI/ML/Advanced Analytics, Automation & Digital Agent CoE
Operations director job in King of Prussia, PA
The AI/ML Advanced Analytics, Automation & Digital Agent CoE Lead is responsible for shaping and executing the AI and automation strategy across R&D. This role integrates advanced analytics, machine learning, intelligent automation, and digital agents to drive scientific and operational excellence. The leader oversees capability building, governance, technical standards, and external engagement to deliver innovation at scale while ensuring compliance and measurable business value.
Main Responsibilities & Accountabilities
•Define and implement integrated AI/ML and automation strategy across R&D, aligned with business priorities.•Oversee development and deployment of advanced analytics models, automation tools, and digital agents to streamline R&D processes.•Lead governance and establish standards for responsible AI, ML Ops, and automation toolkits.•Collaborate with internal stakeholders (e.g., Digital Business Partners, I&T, lab owners) and external groups (e.g., TransCelerate, Pistoia Alliance) to identify, pilot, and scale impactful use cases.•Develop talent, tools, and platforms through training, hackathons, guilds, and workshops.•Ensure integration of automation and agentic solutions with data platforms and existing workflows.•Track KPIs such as efficiency gains, accuracy improvements, and user adoption.•Support audit readiness and ensure compliance with regulatory expectations for AI and automation
Qualifications & Experience Requirements
•Bachelor's or Master's degree in Data Science, Engineering, Computer Science or related field.•12+ years of leadership in AI/ML, automation, or advanced analytics within life sciences.•Proven success in model development and.or digital agent deployment in R&D environments.•Deep expertise in ML Ops, data science platforms, automation frameworks, and AI governance.•Familiarity with scripting, middleware, and low/no-code tools for automation.•Strong user-centered design approach and experience with change management.•Knowledge of regulatory frameworks and compliance in AI-enabled systems.About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ******************** and CSL Plasma at ***************************
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit ********************careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ********************accessibility-statement.
Senior Manager, Ad Tech Operations
Operations director job in Philadelphia, PA
Company: Judge Consulting Group
About the Role
We're looking for a Senior Manager, Ad Tech Operations to take the lead in shaping the technical backbone of Judge Consulting Group's paid social and digital ecosystem. In this role, you'll own the operational excellence behind tagging, trafficking, integrations, and governance-making sure everything runs smoothly, securely, and at scale. You'll also be the go-to expert bridging Judge and our agency partners, driving innovation and compliance across every channel.
What You'll Do
Run the show: Oversee day-to-day ad tech operations for social platforms and internal digital channels.
Get technical: Manage tagging, trafficking, campaign setup, and QA to ensure flawless execution.
Automate & innovate: Partner with engineering teams to streamline workflows and boost efficiency.
Own the partnerships: Act as the key technical contact for agency partners on integrations, pixels/tags, and measurement frameworks.
Stay compliant: Define and enforce tagging standards, campaign structures, and governance to meet privacy and regulatory requirements.
Think big: Identify opportunities to optimize workflows, evolve our ad tech stack, and improve speed-to-market.
What We're Looking For
6+ years in ad tech, digital media operations, or social platform management.
Deep knowledge of tracking, pixels, identity resolution, and measurement technologies.
Experience working with large agencies and managing complex integrations.
Ability to translate technical concepts into clear, actionable insights for marketing and leadership teams.
Why Judge Consulting Group?
At Judge, we're not just about technology-we're about people. We thrive on collaboration, innovation, and delivering solutions that make an impact. If you're passionate about ad tech and ready to lead in a fast-paced, forward-thinking environment, we want to hear from you.
Director of Operations
Operations director job in Philadelphia, PA
About Us:
Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.
The company operates through three primary divisions:
Data Science Division - Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
Acoustic Science Division - Licenses spatial and multichannel HD sound transmission technologies under the ADIO , WiSA , and Sumerian brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
CSI Division (formerly CompuSystems, Inc.) - Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.
Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.
Job Description: The Director of Operations is the operational backbone of Datavault AI. In this high-impact role, you'll work closely with functional leaders to align strategy, streamline execution, and drive operational efficiency. You'll be instrumental in building scalable systems, solving complex problems, and ensuring that teams are empowered to deliver results. If you're a systems thinker who thrives in fast-paced environments and brings a proactive, collaborative approach to operational excellence, this role is for you.
Key Responsibilities:
Strategic Planning & Execution
Partner with leadership to translate company goals into actionable plans.
Drive cross-functional initiatives and ensure timely delivery of key projects.
Operational Excellence
Identify bottlenecks and implement scalable processes across departments.
Develop and monitor KPIs to track performance and drive accountability.
Team Enablement
Facilitate effective communication and collaboration between teams.
Support department heads in resource planning, budgeting, and prioritization.
Process & Systems Optimization
Evaluate and implement tools and systems to improve operational workflows.
Lead change management efforts to ensure adoption and impact.
Culture & Leadership
Foster a culture of ownership, transparency, and continuous improvement.
Be a trusted advisor and sounding board to the executive team.
Qualifications:
7+ years of experience in operations, strategy, or program management, ideally in a startup or tech environment.
Proven track record of leading cross-functional initiatives and driving results.
Strong analytical, organizational, and communication skills.
Comfortable navigating ambiguity and wearing multiple hats.
Experience with project management tools and data dashboards.
Background in scaling operations from early-stage to growth.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
The chance to work with cutting-edge technologies and make a significant impact.
Executive Director, Compliance Operations
Operations director job in Plymouth Meeting, PA
Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making.
The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space.
Key Responsibilities:
Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability.
Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization.
Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences.
Conduct annual compliance risk assessments, analyze results, and identify areas for improvement.
Provide guidance to integrate compliance controls into business practices.
Lead continuous improvement initiatives, including documentation and tracking of compliance activities.
Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations.
Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership.
Qualifications:
Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred.
15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required.
Proven success in developing policy governance frameworks and compliance training programs.
Strong strategic leadership, organizational awareness, and decision-making skills.
Excellent interpersonal, writing, and presentation abilities.
Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration.
Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance.
Strong problem-solving and risk analysis capabilities.
Ability to prioritize effectively and manage multiple complex, confidential tasks.
Work Arrangement:
This position requires in-office presence three days per week.
Director of Patient Financial Services - 243254
Operations director job in Camden, NJ
💼 Revenue Cycle Manager - Hospital Billing
📍 Camden, NJ | 💻 Hybrid (3 days in-office, 2 remote after initial 3 months)
💰 Salary: $135k - $180k
Are you a seasoned Revenue Cycle professional ready to lead hospital billing operations at a large Level 1 Trauma Center? We're seeking a Revenue Cycle Manager to oversee and optimize all aspects of the patient revenue cycle, driving financial performance, accuracy, and compliance.
There is also a Director of Cash Applications open at this same company!
What You'll Do:
🏥 Lead daily hospital billing operations for an 80-FTE team, ensuring efficiency across billing, insurance follow-up, customer service, and charity care financial screening.
📊 Set and achieve key performance targets such as days in AR, denial rates, net revenue, and cash collections.
🔍 Continuously improve revenue cycle processes through audits, quality initiatives, and policy updates.
⚖️ Monitor regulatory and payer changes, implementing updates to ensure HIPAA and Medicare compliance.
💡 Utilize Epic (or equivalent EHR/billing systems) to generate reports, identify trends, and support strategic business decisions.
📈 Oversee financial forecasting, budgeting, variance analysis, and AR reserve strategies.
🌐 Eventually expand oversight to include a 240-bed community hospital (Cape Regional).
What We're Looking For:
🎓 Bachelor's degree required
🏆 Leadership experience managing large teams
💻 EPIC experience
📈 Strong financial acumen and operational expertise
Nice to Have:
Excellent communication, problem-solving, and team-building skills
Why You'll Love It:
Lead a critical function at a 650-bed Level 1 Trauma Center
Hybrid work flexibility after onboarding
Competitive salary and opportunity to make a measurable impact
Warehouse Operator
Operations director job in Philadelphia, PA
Kelly is hiring a Warehouse Operator for a 6 -month Contract role with one of our prestigious clients based out in Philadelphia, PA 19153.
Job Title: Warehouse Operator
Employment Type: 6-month contract
Pay rate: $20/hr.
Shift: 6 am - 2:30 pm
The Warehouse Operator will thoroughly and accurately complete all assigned work including picking stocks and weighing out batches, loading and unloading, packing orders, taking samples, and locating and picking stock in a safe/productive/quality/accountable manner and ensures associated stock accuracy where applicable during the shift. The Warehouse Operator performs assigned work picking and weighing out materials, following all required safety guidelines and accurately perform scanner and system transactions. You will report to the Team Lead or Supervisor and learn new skills to stay current with the needs of the position in a changing environment. You will have great computer skills, and prior stand-up forklift experience. Ideally you will have experience in a food/chemical production environment.
Job Requirements
Required Skills
Pick orders for shipping.
Sampling for QC and other requested areas.
Proficient use of Stand-Up Forklift
Data entry as needed for production operations.
Pull materials as needed for Manufacturing.
Scan all inventory transactions.
Follow all company SOP/GMP.
Pull sample request from Inventory.
Maintain accurate Inventory transactions.
Load and unload shipping and receiving materials
Assist Receiving Department by unloading any trailer deliveries as needed.
Required Experience
Experience as an operator in a food/chemical manufacturing environment.
Experience working with ERP software system (e.g., EMS or SAP).
Forklift Driving Experience
Ability to read and comprehend the English language
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
The employee must regularly lift and/or move up to 50 pounds but anything over 75lb limit you should use assistance.
EDUCATION/ TRAINING/ EXPERIENCE:
High school diploma or general education degree (GED)
One to three years related warehouse experience and/or training
If you believe you are a good fit for this opportunity, please submit your application through the job posting link. We also encourage you to share references if you have them.
Global Investments Operations- Securities Lending
Operations director job in Wilmington, DE
Immediate need for a talented Global Investments Operations- Securities Lending. This is a 06+months contract opportunity with long-term potential and is located in Wilmington, DE(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94591
Pay Range: $30 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Manage and ensure timely loan and return settlement in all markets and resolve related issues daily.
Ensure appropriate collateral is agreed and transacted with counterparties daily.
Calculate margin requirements to ensure compliance with internal and client guidelines, and provide reporting to auditors, management and clients.
Ensure sufficiency management is reviewed with appropriate actions taken to mitigate securities lending risks to client investment portfolios.
Follow established procedures and perform appropriate controls (including cash, security and collateral reconciliations), while exercising good judgment in managing risk and following escalation procedures.
Coordinate and manage internal and external service provider relationships - ensure successful delivery of contracted services, proactively address and problem solve, build and adapt service level standards and agreements to meet the evolving needs of the business.
Build and maintain close relationships and partnerships with Securities Lending and other client colleagues (trading desk, product managers, technology teams, etc.), as well as with external service providers, custodians and counterparties.
Develop expertise in local market practices through experience, training, classes and outside research, to ensure best of class service.
Support the continued evolution of the Securities Lending technology platform and global process model.
Participate in projects as they relate to broader business product and system development, as well as process re-design and improvement.
Seek to influence the change of the marketplace through participation in industry associations and vendor initiatives.
Key Requirements and Technology Experience:
Key Skills; Strong Securities Lending Operations Experience
Financial Markets & Risk/Regulatory Knowledge
Advanced Analytical - Aladdin, SQL/Python
Understanding of financial markets and related instruments
Working knowledge and understanding of securities lending
Solid regulatory background and strong risk awareness, proceeds of APAC markets regime knowledge is a plus.
Excellent attention to detail, problem solving/analytical abilities, research skills and able used to a high tempo working style.
SQL/ Python Programming knowledge would be an advantage to help transform manual touch points and create efficiencies in the various workflows.
Adaptable communication skills
PC proficient with experience in Excel in particular
Experience with Aladdin applications and workflows such as Dashboard, Trade Entry, Security Master and CAM would be desirable .
Bachelors degree in related field preferred but not required .
Our client is a leading Investments Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Sales Operations Project Manager
Operations director job in North Wales, PA
HCLTech is looking for a highly talented and self- motivated Sales Operations Project Manager - Communications & Analytics to join it in advancing the technological world through innovation and creativity.
Job Title: Sales Operations Project Manager - Communications & Analytics
Job ID: 1642643BR
Position Type: Full-time
Location: North Wales, PA 19454
Role/Responsibilities
Lead onboarding, training, and technical support for US Field Sales Communication Systems to boost user adoption, proficiency, and user experience.
Develop custom reports and perform data analysis to provide actionable insights for stakeholders.
Oversee the U.S. Field Exhibits process to ensure adherence to compliance standards, data accuracy, and efficient vendor management.
Manage internal distribution lists, business cards, name badges, office supplies, and print programs with a focus on process improvement.
Develop training materials and facilitate meetings to engage field employees and enhance proficiency.
Participate in Agile teams to define project goals, timelines, and deliverables, driving collaboration and iterative progress.
Maintain work instructions and SOPs for consistency and compliance.
Act as subject matter expert on projects and support ad hoc requests from senior management.
Drive ongoing process improvements through stakeholder feedback and performance metrics.
Qualifications & Experience
Minimum Requirements
Bachelor's degree (BS or BA)
1-2 years' experience in pharmaceuticals, sales, marketing operations, or similar fields.
Strong project management skills with Agile experience; able to handle multiple complex tasks independently in a fast-paced, cross-functional setting.
Analytical and problem-solving abilities with a results-oriented mindset.
Advanced oral and written communication skills; able to convey information succinctly and effectively.
Proven leadership, collaboration, and decision-making skills.
Desired Qualifications
Proficiency in Microsoft 365 suite (SharePoint, Power BI, and Outlook), SQL, Veeva, Salesforce, and other relevant business tools.
Ability to present and deliver content, provide training, and facilitate meetings for field-based employees to support user adoption and proficiency.
Experience with data analytics tools and techniques.
Knowledge of Field Sales structure and its impact on operational processes.
Experience with team collaboration software, automation tools (such as Power Automate), document management, and design software (such as Photoshop).
Advanced proficiency in workflow automation and data visualization.
Pay and Benefits
Pay Range Minimum: $65,000 per year
Pay Range Maximum: $78,000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Senior Director of Operations
Operations director job in Blue Bell, PA
The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Operational Leadership
- Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate
Customer & Market Engagement
- Serve as executive sponsor for PECO, ACE, PEPCO, and DPC.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
Director, Business Excellence
Operations director job in Philadelphia, PA
Be part of something bigger at Minaris Advanced Therapies-where every role contributes to creating hope for patients around the world. As a global leader in cell and gene therapy development, manufacturing, and testing, we turn breakthrough science into real-world treatments that change lives. Our team of over 1,000 experts across North America, Europe, and Asia has helped bring transformative therapies to market.
At Minaris, you'll join a purpose-driven community focused on innovation, collaboration, and patient impact. Whether you're in the lab, in the cleanroom, or behind the scenes, your work will directly support life-saving therapies and make a lasting difference. If you're passionate about advancing cutting-edge science and believe in the potential of cell and gene therapies, we invite you to help shape the future of medicine-one patient at a time.
Position Summary
The Director, Business Excellence role leads the practice of general Business Excellence throughout the organization, fundamentally Lean, Six Sigma and Organizational Behavior models while directly managing the HIVE, our Kaizen Promotion Office. The incumbent will liaise closely with site general managers and their teams, ensuring alignment of operational values, calibration of common systems and optimal utilization of continuous improvement assets. This role incumbent is the de facto business partner to the General Manager of the Allandale facility.
Essential Functions And Responsibilities
Assists and participates in the formulation of the Minaris Production System, the One Best Way, to provide sustained flawless delivery for our clients and their patients.
Establishes an appropriate and coherent Lean manufacturing model - within the Marinis Production System, for the company.
Establishes the capacity - internally and externally (in the case of identifying effective external resources) - to resolve complex delivery and quality issues with statistical analysis, and/or Six Sigma tools and methods.
Assists the Sr, Director Business Excellence with the delivery of Strategy, Structure and behavioral Systems design, deployment and delivery throughout the company. To include the tiered Key Performance Areas and Indicators (KPAs and KPIs)
Sustains and refines the HIVE model, the Minaris Kaizen Promotion Office.
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies Minaris Advanced Therapies values and aligns daily actions with department and company culture.
Leadership Responsibility
Consistently demonstrates the desired company culture through deliberate, mindful and focused actions.
Leads, manages and sustains the HIVE.
Ensures optimal utilization of the CorePlus assets in the HIVE
Monitors the Cellular Therapy niche within the larger pharmaceutical industry for best practice in Lean, Six Sigma, Kaizen and organizational Behavior. Specifically, the application of single piece flow in the regulated space.
Communicates coherently, crisply, clearly and completely both vertically and horizontally throughout the organization.
Supports a diverse and inclusive culture and workforce, ensures compliance with laws, regulations, and company policies.
Identifies, recruits, and retains top-notch talent.
Sets performance standards and encourages employee engagement through delegation, continuous feedback, goal setting and performance management.
Develop employees to meet both their career and organizational goals.
Builds strong customer relationships and delivers customer-centric solutions.
Comfortable working in ambiguous situations and adaptable to change.
Appropriate degree of autonomy and strong decision-making skills.
Knowledge, Skills & Ability
Deep understanding of Lean practice in the regulated space.
Understanding of the potential for - and application of - Six Sigma tools in the Cellular Therapy domain.
Systemic understanding of Organizational Behavior within the law as defined by the Code of Federal Regulation (CFR)
Effective Kaizen program management and facilitation experience and skill
Ability to diagnose and resolve complex and complicated failures in kinetic and/or behavioral systems
Working understanding of Cellular Therapy manufacturing and quality constraints and practices.
Ability to impart knowledge - specifically the soft skills required during kaizen.
Ability to influence upwards and lead peers and customers.
Adequate understanding of data visualization and available software.
Education & Experience
Bachelor's degree in a commercial, chemical or pharmaceutical domain.
12 years of experience in Pharmaceuticals
4 years' experience in a Lean or Six Sigma role within the Pharmaceutical Industry.
Disclaimer
The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minaris Advanced Therapies employees are eligible for a comprehensive benefits package, including medical insurance, vision insurance, dental insurance, 401(k), paid time off, tuition assistance, and more.
Traffic Control Operations Manager
Operations director job in Philadelphia, PA
Traffic Control Operations Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
Director of Customer Success
Operations director job in Philadelphia, PA
Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity.
We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.
We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will:
Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom.
Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time.
Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success.
Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences.
Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value.
Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap.
Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance.
Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner.
What we're looking for:
10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment.
Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets.
Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers.
Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment.
Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust.
Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies.
Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students.
$100,000 - $160,000 a year
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans
Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Auto-ApplyVice President, General Manager
Operations director job in West Deptford, NJ
Discover Veranova:
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally.
Core Responsibilities:
Strategic Leadership:
Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan
Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site.
Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management.
Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements.
Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business.
Regulatory & Compliance:
Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances.
Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies.
Process Excellence & Operational Performance:
Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs.
Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products
Implement best practices for manufacturing
Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs.
Oversee ERP and compliance systems (including D365) for operational efficiency.
Commercial & Customer Focus:
Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction.
Ensure timely delivery of products in compliance with regulatory requirements.
People Leadership:
Recruit, develop, and retain high-caliber talent through succession planning and performance management.
Demonstrates deep understanding on cultural transformation
Foster a culture of engagement, accountability, and continuous improvement.
Business Development:
Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production.
Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products.
Support acquisition and rationalization activities as needed.
Qualifications:
Education:
Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred).
Experience:
15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances.
Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business.
Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities.
Strong background in process optimization and continuous improvement methodologies.
Skills:
Exceptional leadership, communication, and change management skills.
Detail oriented, advance analytical capabilities and high learning agility
Ability to manage complex operations and deliver results in a dynamic environment.
Understanding transactional process improvements
Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings.
Salary Range : $200,000 - $300,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development : Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
#LI-Onsite
Auto-ApplyVice President, General Manager
Operations director job in West Deptford, NJ
Discover Veranova:
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
The Vice President & General Manager will lead operations for Veranova's West Deptford site, a high-throughput API manufacturing facility specializing in small molecules and controlled substances. This role is accountable for driving process excellence, ensuring compliance with DEA and FDA regulations, and delivering operational and financial performance. The GM will foster a culture of safety, quality, and continuous improvement while collaborating with Veranova's Leadership Team to leverage growth opportunities across multiple sites internationally.
Core Responsibilities:
Strategic Leadership:
Able to define a vision for a site of approximately 200 staff members, including the development of a 3 to 5 year operating plan
Prior experience managing responsibility of the P&L and balance sheet for a manufacturing site.
Deliver annual revenue, profit, EBITDA, and cash targets through effective P&L management.
Execute capital projects on average of +$10M to ensure facilities, equipment, and systems meet production demand and compliance requirements.
Develop and execute site master plan which includes building talent capabilities that results in the site meeting branded large pharma industry standards to facilitate new business.
Regulatory & Compliance:
Ensure strict adherence to cGMP, FDA, and DEA regulations for controlled substances.
Maintain FDA audit readiness and compliance with OSHA, EPA, DEA and other regulatory agencies.
Process Excellence & Operational Performance:
Drive process improvement initiatives, lean manufacturing, and digital transformation to optimize throughput and reduce costs.
Assess site operations and drive execution of cost reduction initiatives to improve productivity and profitability of products
Implement best practices for manufacturing
Deep understanding in Process Safety Management, Environmental understanding, including wastewater treatment plant operations and security programs.
Oversee ERP and compliance systems (including D365) for operational efficiency.
Commercial & Customer Focus:
Partner with Commercial teams to define and execute strategies for revenue growth and customer satisfaction.
Ensure timely delivery of products in compliance with regulatory requirements.
People Leadership:
Recruit, develop, and retain high-caliber talent through succession planning and performance management.
Demonstrates deep understanding on cultural transformation
Foster a culture of engagement, accountability, and continuous improvement.
Business Development:
Enable the site to deliver late -phase/commercial CDMO programs that include the acquisition of new customers, tech transfer and scale up production.
Participate in strategic initiatives including market expansion, technology alliances, and evaluation of new products.
Support acquisition and rationalization activities as needed.
Qualifications:
Education:
Bachelor's degree in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field (advanced degree preferred).
Experience:
15+ years in API small molecules pharmaceutical manufacturing leadership roles, with proven expertise in cGMP, FDA, and DEA compliance for APIs and controlled substances.
Proven experience in generics manufacturing with knowledge and capabilities to meet big pharma branded business.
Demonstrated success in operational turnarounds, quality remediations, or start-up of manufacturing facilities.
Strong background in process optimization and continuous improvement methodologies.
Skills:
Exceptional leadership, communication, and change management skills.
Detail oriented, advance analytical capabilities and high learning agility
Ability to manage complex operations and deliver results in a dynamic environment.
Understanding transactional process improvements
Understand how to develop and implement operating mechanism and meeting structure to manage operations at the site, including the definition and implementation of KPIs and tier meetings.
Salary Range : $200,000 - $300,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development : Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you do not meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
#LI-Onsite
Auto-ApplyEVP & General Manager - Philadelphia
Operations director job in Philadelphia, PA
Why We Need Your Talents: This role is responsible for the overall leadership and management of Live Casino & Hotel as the premier gaming and entertainment property in the Mid-Atlantic Region. Critical to this position is the ability to embody, communicate and drive the culture of the Live! brand in a style most effective for the Philadelphia market. The leader of Live! Casino and Hotel, Philadelphia, will be responsible to deliver the Live! core values of providing:
* Best-in-class facilities
* Unrivaled guest experience
* A culture of opportunity, empowerment, recognition, inclusion, and fun for the team members
* A driving force focused on the growth and vibrancy of the community.
This position will successfully lead, develop and manage profit and loss of the business with strong revenues, margins and EBTIDA. Ensures the success of targeted return on investment for Live! Casino. Manages over 1,300 team members, 1900+ slot machines, 130+ table games, 200+ hotel rooms, 20,000+ sq ft of meeting and event space, and 10+ restaurants/bars.
Responsibilities
Where You'll Make an Impact:
* Create the strategic vision and develop and implement the operational strategies and tactics the leads Live Casino & Hotel to become the premier gaming and entertainment option in the Petersburg market.
* Leads and directs the executive management team in the opening plan, development, production, promotion of Live Casino & Hotel products and services.
* Responsible for planning, controlling, communicating, and implementing procedures and processes for the overall efficient operations of the business.
* Directs and leads staff in developing strategies to accomplish objectives approved by the Board of Directors and oversees the implementation of the strategies.
* Directs and leads the preparation of short-term and long-term business plans and budgets based on broad corporate goals and growth objectives, with Operational assistance from all functional areas.
* Maintains a sound plan of the Live Casino & Hotel organization by establishing policies to ensure adequate management training and development and to provide for management succession.
* Plans will include the successful development of a broad-based culture with values being clean, safe, fast, friendly and fun, that minimizes turnover of staff.
* Evaluates the results of overall operations regularly and systematically and reports these results to the Ownership.
* Ensures that the responsibilities, authorities, and accountability of all direct reports are clearly defined and understood.
* Is the focal point for leadership and ensures that Live Casino & Hotel becomes an integral part of the Petersburg region.
* Demonstrates the Live! principles as a impactful community leader.
Skills to Help You Succeed:
* Ability to perform assigned duties in an interruptive office.
* Ability to maintain visual attention and sustained mental concentration for significant periods of time.
* High ability to create innovative strategic plans that are guest service oriented.
* High ability to analyze and interpret marketing research and financial data.
* Broad variety of tasks and deadlines requires an irregular work schedule.
* Ability to perform assigned duties under constant time pressures.
Qualifications
Must-Haves:
* Requires a four (4)-year degree in Business, Marketing or Management or equivalent experience.
* MBA or graduate level degree is preferred.
* Requires a minimum of fifteen (15) years of Senior Management experience, preferably in the gaming or hospitality industry.
* A minimum of five (5) years' experience as General Manager or divisional Sr. Vice President with P & L responsibilities is desired.
* You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
* Must have the ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Physical Requirements:
* The ability to work irregular hours and extended shifts, including late nights, early mornings, weekends and holidays.
* Ability to work extended hours across all shifts in a 24/7 work environment.
Auto-ApplyBusiness Unit Director
Operations director job in Philadelphia, PA
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Summary of Objective:
Develop the customer relationship through Customer Focused teams of dedicated employees to provide an 'industry leading customer experience'. Develop specific customer strategies with the Account Executive and monitor attainment of projects and goals. Provide leadership and direction to the teams to ensure the groups are performing within prescribed timelines and budget. Collaborate with other BUD's and internal departments to ensure the use of best practices within appropriate guidelines.
Essential Duties & Responsibilities:
Interact with other business units and functional departments to define production plans, yearly goals and budgets.
Establish business unit and individual goals and objectives in alignment with site goals and customer requirements.
Primary customer contact for business and relationship issues.
Manage short-term and long-term customer forecasts.
Quarterly customer meetings/business reviews: accountable for meeting, success, develop agenda, coordinate meeting details with customer and PCI internal staff, lead the organization in detail preparation, lead meetings, insure professional follow-up on all open items
Oversee business and quality issues.
Manage customer visits to PCI.
Adherence to PCI and cGMP policies, procedures, rules and regulations.
Attendance to work is an essential function of this job.
Other duties as assigned by Supervisor/Manager.
Core Attributes:
Act as a positive role model that accomplishes and supports management objectives and diversity.
Assists in diffusing conflicting situations. Communicates clear directions and holds employees accountable.
Celebrates and rewards significant achievements of others.
Builds trusting coaching relationships.
Helps people assess their skills and identify development objectives.
Ensure annual performance reviews are written for each employee within reporting structure. Complete and submit documentation, as necessary, for any required human resource actions.
Supervisory Responsibilities:
Supervise approximately two or more associates within the Project Management function.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; staffing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
This position requires a history of project accomplishments and demonstrated leadership excellence preferably as a project manager at PCI. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Minimum four years' experience in the pharmaceutical and/or packaging industry or a related field, with a history of project accomplishment and leadership excellence in the project management arena. Preferred packaging and/or pharmaceutical experience.
Bachelor's or Master's degree from four-year college or university; Packaging Science degree preferred.
Must have excellent computer skills including Microsoft Word, Excel, PowerPoint, Outlook, and Project, and a working knowledge of GMPs.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
#LI-JM1
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Auto-ApplyAssociate Director, Manufacturing Operations
Operations director job in Horsham, PA
Job Title
Associate Director, Manufacturing Operations
Requisition
JR000015470 Associate Director, Manufacturing Operations (Open)
Additional Locations
Job Description
The Associate Director, Manufacturing Operations will provide leadership and management of operations at the Horsham, PA site, including but not limited to the following functional areas: Bulk drug substance manufacturing including Upstream Processing, Downstream Processing, and Manufacturing Support. The Associate Director is a member of the site leadership team and works collaboratively with senior site and company leadership to ensure production, cost, and compliance objectives are achieved.
Responsibilities
Manufacturing and Supply
Responsible for all cGMP manufacturing at a site.
Responsible for operational activities including packaging, buffer and media preparation, fermentation & purification operations, and oversight of warehouse management.
Supports execution of the site production plan - accessible and ready to engage directly when critical issues arise or when leadership presence is needed to support the team. Routinely oversees production activities inside the manufacturing facility.
Leads the development and execution of the site production plan in support of commercial and clinical manufacturing commitments provided via the master production plan; achieves a high degree of schedule adherence and proactively communicates schedule changes to site leadership team and key stakeholders.
Organizational Performance & Development
Provides clear direction and motivation to direct reports and other staff to achieve short- and long-term objectives.
Develops and maintains strong working relationships within the site and external to the site; leads efforts to work collaboratively across the entire corporation to meet objectives.
Develops and coaches direct reports and other staff to maximize personal growth opportunities; develops programs for employee engagement, development and training.
Promotes and drives a right first time culture focused on mistake proofing and continuous improvement; leads organizational change initiatives focused on continuous improvement.
Qualifications
Education & Experience
Minimum BS in Chemical Engineering, Biology or life science, advanced degree (MS) preferred, or equivalent relevant experience.
10-12+ years' relevant experience in the pharmaceutical industry, with at least 5 years' experience in a leadership role; commercial biologics manufacturing experience preferred.
Proven ability to lead teams, drive change, and lead strategic initiatives. Demonstrated ability to successfully interact with regulatory agencies and direct experience with site regulatory inspections.
Knowledge
Strong knowledge of biologics manufacturing technologies & processes including upstream and downstream operations, technology transfer, scale-up, testing, and validation requirements.
Knowledge of cGMP, FDA, DEA and related international regulations.
Quality systems, batch documentation, and inspection readiness
Technology transfer, including CMC documentation and scale-up procedures
Supply chain operations, vendor qualification, and logistics coordination
Industry trends in automation, digital manufacturing, and predictive analytics
Employee engagement strategies and training program development
ERP and manufacturing systems such as SAP or Oracle is plus
Financial/cost accounting experience managing multiple cost centers and budgets.
Skills & Abilities
Ability to align operational activities with strategic goals
Proficient in planning and managing production schedules
Strong troubleshooting technical issues and optimizing manufacturing processes
Experienced in leading cross-functional initiatives and technology transfers
Capable of developing budgets and implementing cost control strategies
Adept at coaching and developing staff to enhance performance and engagement
Drives change initiatives and fosters a culture of continuous improvement
Collaborates effectively across departments and teams
Team player with a strong customer orientation and ability to manage complex operations in a dynamic, team based environment.
Analytical, data-driven decision maker with the ability to quickly get to the fundamental root cause of problems and issues in order to implement solutions and/or facilitate rapid resolution.
Strong negotiation, written communication, and public presentation skills.
Physical Requirements
Primarily operates in a professional office setting with regular visits to manufacturing areas, which include cleanrooms and controlled environments. Ability to wear a sterile gown and don shoe covers as needed
Technical Support
Provides technical expertise and manufacturing support for trouble shooting of manufacturing processes, investigations, process improvements, and supplier and material qualification.
May partner with R&D to support clinical supply requirements and to develop and implement new manufacturing processes to support pipeline products.
Identifies and implements continuous improvement projects to improve cost and compliance within manufacturing operations.
Quality & Compliance
Provides leadership and supports the organization's quality and compliance objectives, ensuring the facilities are in a constant state of inspection readiness and compliant with regulatory agency requirements.
Ensures staff initiates and maintains appropriate training required to perform required job responsibilities and manufacturing activities are performed according to cGMP standards and all applicable Regulatory requirements.
Creates and maintains batch documentation, operational procedures, and records to support site operations.
Participates in Regulatory inspections/audits as the manufacturing site lead.
Conducts manufacturing operations in accordance with applicable EH&S regulations ensuring team members operate with a focus safety and compliance.
Financial
Recommends annual expense and capital budgets for approval.
Manages annual spending and production costs according to approved plans.
Identifies and implements cost improvement opportunities to drive manufacturing efficiency.
Auto-ApplyRegional Director of Janitorial Operations (Northeast)
Operations director job in Newtown, PA
The Regional Director provides strategic leadership and operational oversight for a large, multi-state commercial janitorial enterprise serving diverse sectors, including life sciences, semiconductor manufacturing, corporate office buildings, higher education, and other complex facility environments.
This role ensures operational excellence, client satisfaction, regulatory compliance, and profitable growth across all regions.
The ideal candidate will have deep expertise in managing large-scale facility service contracts, a proven track record in operational leadership, and the ability to collaborate cross-functionally to achieve both strategic and tactical business objectives.
Key Duties & Responsibilities
Strategic & Operational Leadership
* Develop and execute the operational strategy for the janitorial division aligned with corporate objectives.
* Oversee day-to-day operational performance across assigned region, ensuring service delivery meets or exceeds client expectations.
* Lead Regional Directors in implementing standardized operating procedures, performance metrics, and quality assurance programs.
* Drive operational consistency and efficiency while adapting service models for specialized environments such as GMP-controlled life sciences facilities and high-tech cleanrooms.
Client Relationship Management
* Serve as liaison for clients, to address escalations, renew contracts, and identify opportunities for account expansion.
* Maintain strong executive-level relationships with strategic accounts, ensuring proactive communication and operational transparency.
* Oversee Quarterly Business Reviews (QBRs) and ensure corrective action plans are executed effectively.
* Collaborate with sales and business development teams to support new client onboarding, startup success, and long-term retention.
Financial Management
* Manage operational budgets across all regions, ensuring achievement of targeted gross profit margins.
* Monitor labor optimization, supply chain efficiency, start-up costs, and ongoing operational expenses.
* Approve capital purchases and partner with procurement to secure competitive vendor agreements for equipment, chemicals, and consumables.
* Drive cost-control initiatives without compromising service quality.
People Leadership & Talent Development
* Recruit, develop, and retain top operational talent, ensuring strong succession planning and bench strength.
* Promote a culture of safety, quality, and continuous improvement across all operational teams.
* Champion training programs to ensure compliance with operational, safety, and client-specific requirements.
Compliance, Safety & Quality
* Ensure full compliance with OSHA, GMP, ISO, and industry-specific regulations.
* Oversee safety programs, training initiatives, and emergency response procedures.
* Lead efforts to reduce incidents, workers' compensation claims, and operational risks.
* Conduct operational audits and site inspections to ensure adherence to company standards and client requirements.
Performance Metrics (KPIs)
* Client Retention Rate: Annual percentage of contracts renewed.
* Operational Gross Profit: Achievement/exceeding of targeted margins.
* Safety Performance: Reduction in recordable incidents and claims.
* Employee Retention: Turnover rates for key operational positions.
* Start-Up Success: Percentage of new accounts meeting performance benchmarks within the first90 days.
* Compliance Completion: 100% of required training, site inspections, and audits completed on schedule.
Qualifications & Requirements
Education & Experience
* Bachelor's degree in Business Administration, Operations Management, Facilities Management, or related field; MBA preferred
* Minimum of 5+ years of progressive operations leadership in commercial janitorial, facilities management, or related service industries.
* Proven track record managing multi-state operations and large, diverse client portfolios.
* Experience in both union and non-union labor environments.
* Demonstrated success managing complex client environments such as cleanrooms, research labs, and high-security facilities.
Skills & Competencies
* Strong business acumen with the ability to interpret financial statements and operational KPIs.
* Exceptional leadership, coaching, and change management capabilities.
* Excellent communication, negotiation, and presentation skills.
* Ability to manage competing priorities in a fast-paced, geographically dispersed environment.
* Proficiency in Microsoft Office Suite and operational management systems.
* CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
* Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at ************.
Regional Director of Janitorial Operations (Northeast)
Operations director job in Newtown, PA
The Regional Director provides strategic leadership and operational oversight for a large, multi-state commercial janitorial enterprise serving diverse sectors, including life sciences, semiconductor manufacturing, corporate office buildings, higher education, and other complex facility environments.
This role ensures operational excellence, client satisfaction, regulatory compliance, and profitable growth across all regions.
The ideal candidate will have deep expertise in managing large-scale facility service contracts, a proven track record in operational leadership, and the ability to collaborate cross-functionally to achieve both strategic and tactical business objectives.
Key Duties & Responsibilities
Strategic & Operational Leadership
Develop and execute the operational strategy for the janitorial division aligned with corporate objectives.
Oversee day-to-day operational performance across assigned region, ensuring service delivery meets or exceeds client expectations.
Lead Regional Directors in implementing standardized operating procedures, performance metrics, and quality assurance programs.
Drive operational consistency and efficiency while adapting service models for specialized environments such as GMP-controlled life sciences facilities and high-tech cleanrooms.
Client Relationship Management
Serve as liaison for clients, to address escalations, renew contracts, and identify opportunities for account expansion.
Maintain strong executive-level relationships with strategic accounts, ensuring proactive communication and operational transparency.
Oversee Quarterly Business Reviews (QBRs) and ensure corrective action plans are executed effectively.
Collaborate with sales and business development teams to support new client onboarding, startup success, and long-term retention.
Financial Management
Manage operational budgets across all regions, ensuring achievement of targeted gross profit margins.
Monitor labor optimization, supply chain efficiency, start-up costs, and ongoing operational expenses.
Approve capital purchases and partner with procurement to secure competitive vendor agreements for equipment, chemicals, and consumables.
Drive cost-control initiatives without compromising service quality.
People Leadership & Talent Development
Recruit, develop, and retain top operational talent, ensuring strong succession planning and bench strength.
Promote a culture of safety, quality, and continuous improvement across all operational teams.
Champion training programs to ensure compliance with operational, safety, and client-specific requirements.
Compliance, Safety & Quality
Ensure full compliance with OSHA, GMP, ISO, and industry-specific regulations.
Oversee safety programs, training initiatives, and emergency response procedures.
Lead efforts to reduce incidents, workers' compensation claims, and operational risks.
Conduct operational audits and site inspections to ensure adherence to company standards and client requirements.
Performance Metrics (KPIs)
Client Retention Rate: Annual percentage of contracts renewed.
Operational Gross Profit: Achievement/exceeding of targeted margins.
Safety Performance: Reduction in recordable incidents and claims.
Employee Retention: Turnover rates for key operational positions.
Start-Up Success: Percentage of new accounts meeting performance benchmarks within the first90 days.
Compliance Completion: 100% of required training, site inspections, and audits completed on schedule.
Qualifications & Requirements
Education & Experience
Bachelor's degree in Business Administration, Operations Management, Facilities Management, or related field; MBA preferred
Minimum of 5+ years of progressive operations leadership in commercial janitorial, facilities management, or related service industries.
Proven track record managing multi-state operations and large, diverse client portfolios.
Experience in both union and non-union labor environments.
Demonstrated success managing complex client environments such as cleanrooms, research labs, and high-security facilities.
Skills & Competencies
Strong business acumen with the ability to interpret financial statements and operational KPIs.
Exceptional leadership, coaching, and change management capabilities.
Excellent communication, negotiation, and presentation skills.
Ability to manage competing priorities in a fast-paced, geographically dispersed environment.
Proficiency in Microsoft Office Suite and operational management systems.
***CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
***Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at ************.
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