Sr. Director- Quality Operations
Operations Director Job 42 miles from Mebane
Senior Director, Quality Operations
We are seeking a dynamic and experienced leader to oversee global manufacturing quality operations for a medical device organization. This role will focus on ensuring the production and supply of high-quality devices and components that meet regulatory standards and customer expectations.
As the Senior Director, Quality, you will drive excellence in quality systems, supplier quality, and manufacturing processes across global sites. You will lead a team dedicated to fostering a culture of quality and operational efficiency.
Key Responsibilities
Leadership:
Build, mentor, and lead a high-performing global quality team.
Foster innovation and continuous improvement in supply chain and manufacturing processes.
Drive team engagement to ensure consistent delivery of high-quality results.
Operations:
Ensure manufacturing and supplier operations comply with regulatory standards (e.g., ISO13485, 21 CFR Part 820).
Optimize processes to reduce cost of poor quality and improve supply chain efficiency.
Lead validation activities for new lines, processes, and product transfers.
Collaborate with R&D and engineering teams to develop robust validation strategies.
QMS:
Oversee the implementation and maintenance of site Quality Management Systems (QMS).
Conduct trend analysis and drive actions to reduce non-conformance events.
Harmonize quality processes across sites to align with corporate standards.
Compliance and Analytics:
Ensure adherence to global regulatory requirements.
Prepare for and lead external audits, including FDA and ISO inspections.
Establish robust supplier management and auditing programs.
Develop and report metrics and key performance indicators to inform decision-making.
Qualifications
Education:
Bachelor's degree in Engineering or a related technical field (e.g., Industrial, Mechanical).
Advanced degree preferred.
Experience:
9+ years of quality assurance experience in a manufacturing environment, with a focus on medical devices or similar regulated industries.
6+ years of people management experience, including leadership of senior and mid-level managers.
Experience in supplier quality management and working with contract manufacturers.
Proven ability to lead geographically dispersed teams across multiple sites.
Skills:
In-depth knowledge of quality regulations (e.g., ISO 13485, ISO 14971, QSR).
Expertise in risk management, process validation, and quality system implementation.
Strong leadership and communication skills with a track record of motivating teams.
Proficiency in data analysis and trending to drive quality improvements.
Director of Operations
Operations Director Job 42 miles from Mebane
The Director of Operations will be responsible for overseeing and optimizing the operational activities within the construction company. This role requires a strategic leader with a deep understanding of construction processes, resource management, and operational efficiency. The Director of Operations will lead and streamline day-to-day operations, ensure high standards of project execution, and drive continuous improvement across departments. The ideal candidate will be proactive, results-driven, and possess excellent leadership, problem-solving, and communication skills.
Responsibilities
Oversee and manage the daily operations of the company's construction projects, ensuring seamless coordination between field operations, project management, procurement, and administrative teams.
Develop and implement strategies to improve operational efficiency, reduce costs, and enhance productivity across all departments.
Lead operational planning, resource management, and scheduling to ensure the timely and successful delivery of all construction projects.
Lead and mentor a team of project managers, superintendents, and other operational staff, fostering a collaborative and high-performance culture.
Define operational goals and performance targets for the team and provide the tools and support necessary to achieve them.
Manage staffing levels, training, and development programs to ensure the team has the necessary skills to meet the demands of the business.
Collaborate with the senior leadership team to set long-term operational goals and align them with the company's overall business strategy.
Lead the development of processes and policies to improve operations and scalability, driving operational excellence across all levels of the organization.
Continuously evaluate operational performance and implement adjustments as necessary to meet company objectives.
Work closely with the finance department to develop and manage operational budgets, ensuring cost control and alignment with financial goals.
Monitor and analyze financial performance, identifying opportunities for cost savings or optimization without compromising project quality.
Review and approve project budgets, forecasts, and financial reports to ensure projects stay within budget and meet financial targets.
Identify and implement improvements to business processes, systems, and technologies to optimize workflows, communication, and project execution.
Foster a culture of continuous improvement by gathering feedback, analyzing data, and making data-driven decisions to enhance operational performance.
Introduce and maintain best practices for project management, safety standards, and quality control across all operations.
Serve as a key liaison between project managers, clients, subcontractors, and vendors, ensuring clear communication and alignment on project goals, timelines, and expectations.
Requirements
Recent experience in Glass and Glazing required.
Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field required. Master's degree or MBA preferred.
Minimum of 10 years of experience in construction operations or project management, with at least 5 years in a leadership or senior management role.
Proven track record of overseeing large, complex construction projects and leading operational teams to success.
Extensive experience in budgeting, financial management, and strategic planning.
Familiarity with construction management software (e.g., Procore, Buildertrend, or similar tools).
Strong leadership and team management skills with the ability to motivate and inspire diverse teams.
Excellent problem-solving and decision-making abilities, particularly in high-pressure situations.
Strong financial acumen, with experience managing large budgets and ensuring financial controls.
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and staff.
In-depth understanding of construction operations, including scheduling, procurement, project management, and quality control.
Ability to manage multiple, competing priorities and projects simultaneously.
Strong knowledge of safety regulations and compliance standards in the construction industry.
About Scott-Humphrey
We are a national recruitment practice specializing in Construction, Real Estate, Legal, Pharma/Med Device, Digital Marketing, Creative, & Shared Services recruitment. We focus on establishing mutually beneficial partnerships with industry leaders through consistent delivery of top talent in this candidate-driven market.
We understand the challenges our candidates and clients face when working with firms lacking the agility to adapt to their partner's needs. Our goal at SH is to fill that gap by offering unique tailored solutions to each of our partners regardless of title or company size.
Director of Revenue Cycle Management
Operations Director Job 42 miles from Mebane
Orthopaedic Specialists of North Carolina is seeking a Director of Revenue Cycle to manage our Revenue Cycle department.
We are looking for an experienced individual with advanced interpersonal skills to manage the Revenue Cycle department. An ideal candidate would have a strong background in a healthcare-related revenue cycle, knowledge, and vision about the future of the revenue cycle, demonstrate excellent judgment in new and complex situations, the ability to take on multiple projects, and educate the staff to remain innovative and relevant in the field of revenue cycle.
This position owns the Revenue Cycle and provides high-level analysis as it relates to impacting revenue. The reporting and analysis done will involve improvement initiatives for operations in any/all departments, as it relates to the maximization of company revenue. These duties will be done for both Orthopaedic Specialists of North Carolina (clinics & ancillaries) as well as for OrthoNC ASC, LLC.
Summary/Objective
Sets revenue goals and oversees analysis to report on the status of goal achievement.
Works on RCM projects that will provide high-level value.
Essential Functions
Participates in inter-department business activities.
Supports billing department in achieving goals set.
Reviews data to monitor the daily reports and statistics.
Monitors results to identify and report trends to ensure attainment of revenue goals and performance targets.
Provides communication and follow up to ensure OrthoNC is informed of all new payer information related to products, policies and procedures.
Gives suggestions based on analysis to help improve work flows and processes impacting RCM.
Acts as practice liaison between billing software company and practice management.
Maintains and reviews all insurance contracts on a regular basis; works directly with CFO to obtain proper resources.
Regularly monitors, maintains and communicates with appropriate parties to adhere with relevant government regulatory policies.
Oversees all managed care contracts and engages in negotiations with carriers.
Identifies, reports and remedies variances in revenue.
Monthly reporting to the CFO.
Competencies
Business Acumen
Collaboration Skills
Communication Proficiency
Decision Making
Leadership
Strong Analytical Skills
Supervisory Responsibility
This position directly supervises the Revenue Cycle Manager and manages the RCM Department.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position (40 hours per week).
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Required Education and Experience
Associate's Degree in a related field
A minimum of 5 years' experience in medical billing
A minimum of 2 years' experience in an ambulatory surgery center setting
Expertise in Medicare compliance and Managed Care contract reimbursement
Preferred Education and Experience
A minimum of 5 years' management experience
A minimum of 5 years' experience in an ambulatory surgery center setting
A minimum of 5 years of Orthopedic revenue cycle experience
Additional Eligibility Qualifications
Coding Certification Preferred but not required. Experience with Athena Health EMR is not required but strongly preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Director of Client and Operations(Furniture industry)
Operations Director Job 45 miles from Mebane
Create and implement the Divisions annual Business Plan. Provide leadership and management to support the execution of the Business Plan and a positive work environment to maximize team member satisfaction, growth, and development. Tactically, provide day-to-day management and supervision for Project Coordinators, Customer Account Managers, and Salespeople. Provide procedural leadership for the Team and maintain a positive working relationship with supporting departments.
Primary Duties And Responsibilities
Create and implement annual FSG Business Plan, FSG Sales Forecast, and customer-specific Account Plans.
Conduct Executive Reviews for key accounts and building customer relationships through sales and customer-focused activities throughout the year.
Hire, train, develop, and provide on-going feedback to Project Coordinators, Customer Account Managers, and assigned sales staff.
Evaluate and implement opportunities for expanded services, increased efficiencies, and decreased costs to increase revenue and/or profit margins.
Develop and document key policies and procedures for how work is to be performed at key accounts.
Evaluate and implement opportunities for continuous improvement.
Responsible for overall customer satisfaction. Specifically:
Obtain "meets or exceeds expectations" scores on applicable FSG customer-provided scorecards, reports, etc.
Obtain an average score of 8.5 on returned customer surveys including specific order as well as semi-annual relationship surveys.
Lead and ensure fulfillment of departmental quarterly Customer Satisfaction bonus goals.
Lead FSG customer loyalty activities such as semi-annual Customer Appreciation events.
Continuously train to Sundown Rule.
Responsible for team member satisfaction.
Supervisory Responsibilities
Supervise all Project Coordinators, Customer Account Managers, and assigned Salespeople.
Education And/or Experience
Four-year degree in Business Administration or Interior Design from a FIDER-accredited university
3-5 years of proven, progressive leadership and management skills
Minimum of 8 years combined experience: design, project management in the commercial furniture industry, sales experience preferred.
Managing Director of Tax
Operations Director Job 29 miles from Mebane
is in North Carolina and is a hybrid role, so living locally is required.
Our client will offer a small relocation package (“pack & move”) for qualified candidates.
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Our client is a public trust company that has been providing wealth management services for almost 100 years. As a steward of multigenerational family wealth, our client serves its founding family, other compatible families, charitable trusts, and foundations with dedication and commitment.
They prepare individual, fiduciary, charitable, and partnership returns and make estimated tax payments for their clients and the accounts they manage.
Reporting to the Managing Director of Tax will lead the tax department, overseeing the preparation and filing as well as outsourced tax returns. This role requires a seasoned tax professional with a deep understanding of tax law, strong leadership and collaboration skills, and a commitment to delivering exceptional service to our clients.
Areas of Responsibility (including but are not limited to)
Develop and execute a comprehensive tax preparation strategy, including working closely with our outsourcing partner, to ensure the accurate and timely preparation and filing of approximately 1,000 federal and state individual, trust, estate, partnership, foundation, and gift tax returns while maintaining compliance with applicable laws and regulations.
Oversee financial reporting for approximately 25 Family LLCs.
Address and resolve income tax notices for federal and state jurisdictions, as needed.
Hire, lead, mentor and manage the tax team, providing guidance, training, and support.
Serve as a trusted advisor to clients, delivering expert tax advice and fostering strong client relationships.
Collaborate with client teams to develop tax planning strategies aimed at minimizing tax liabilities and maximizing financial outcomes.
Stay current with changes in tax laws and regulations, ensuring that our tax preparation processes and practices remain compliant and up to date.
Drive process improvements and efficiency initiatives within the tax department to enhance productivity and client service delivery.
Qualifications
Bachelor's degree in accounting, finance, or a related field; CPA or other relevant certification preferred.
Extensive experience (typically 10+ years) in preparation and compliance.
Prior managerial experience, demonstrating effective leadership and team management skills.
Excellent interpersonal skills, essential for collaborating effectively with colleagues, client teams, and clients.
A continuous desire to learn and embrace technological advancements in the field.
Strong problem-solving abilities and adeptness at multitasking in a dynamic environment.
Meticulous attention to detail, ensuring accuracy and consistency in work.
Proficiency in Microsoft Office suite; experience with QuickBooks, CCH Tax, and Workstream preferred.
Alignment with the company's core values of respect, excellence, commitment, creativity, integrity, and passion
SE# 510702017
Managing Director of Client Growth and Partnerships
Operations Director Job 42 miles from Mebane
Gelia is a $40+ million B2B marketing agency, recognized as one of the top 15 U.S. marketing agencies for five consecutive years. With an average client tenure of 23 years, we specialize in blending time-tested advertising principles with the latest martech tools to achieve measurable, lasting results. At Gelia, we foster a culture of stability, growth, and meaningful relationships.
The Opportunity:
Are you ready to step into a role where your expertise and relationships can thrive? As the Managing Director of Client Growth and Partnerships, you'll have the chance to grow accounts, shape agency revenue, and achieve new heights of success. This position offers stability, a voice in shaping the agency's direction, and the opportunity to focus on meaningful client partnerships in a collaborative, mid-sized agency environment.
This role is ideal for someone eager to unlock their full potential and push past current limits while building something significant and lasting.
What You'll Do:
Build and nurture long-term client partnerships, serving as a steady and trusted contact.
Drive agency growth by expanding revenue through acquiring new accounts and strengthening existing ones.
Collaborate with cross-functional teams to ensure the seamless delivery of exceptional client experiences.
Contribute strategically by identifying and aligning client needs with Gelia's strengths and services.
Focus on relationship-driven account management, ensuring client satisfaction and retention.
What You'll Bring:
7+ years of experience in account management, client leadership, or business development within an agency environment.
A proven track record of cultivating and maintaining strong, relationship-focused client partnerships.
A forward-thinking approach to uncovering growth opportunities and driving meaningful results.
Collaboration skills that foster confidence and inspire productive teamwork.
The desire to push your potential and achieve new levels of success.
Why Join Gelia?
Stability and Growth: Enjoy the opportunity to grow within a supportive and collaborative environment.
Legacy and Innovation: Be rewarded for building something significant, with recognition for both past successes and ongoing contributions.
Collaborative Culture: Join a team that values relationships, respect, and collaboration.
Recognition and Impact: Be part of an agency consistently ranked among the top in the industry.
How to Apply:
If you're ready to focus on meaningful client relationships, achieve new heights, and build something remarkable, we'd love to hear from you. Apply now to join Gelia and be part of a success story driven by partnership and innovation.
Area Director
Operations Director Job 22 miles from Mebane
Continue your leadership journey with Arosa:
Manage day-to-day operations, increase revenue via localized sales and marketing efforts, build community partnerships, and oversee a team of multidisciplinary professionals of a premier national in-home care provider for older adults and their families
We've seen some of our most successful Leaders come from the in-home care, staffing, retail, hospitality, and other service-based industries
Essential Duties & Responsibilities:
Identifies and implements growth strategies to increase recruitment, retention, and satisfaction of clients and caregivers
Serves as a key leader at community activities to enhance the company's presence, reputation, and further revenue growth
Attracts and retains high caliber talent, develops teams with diverse capabilities, facilitates growth and development by providing necessary resources, and coaches/supports staff to achieve office goals
Monitors office operations to ensure excellence in all functional areas of staffing, care management, recruiting, and sales
Evaluates, implements, and improves efforts for attracting, training, retaining, and treasuring caregivers
Arosa is a best-in-class national provider of in-home care and care management services. With offices in North Carolina, Utah, Illinois, Texas, Georgia, Florida, Massachusetts, New Jersey, Nevada, Tennessee, and California, the company is creating new standards of care in the fast-growing, in-home care industry, while maintaining a focus on professionalizing direct care jobs and celebrating the meaningful work of caregivers.
Bid Director
Operations Director Job 22 miles from Mebane
Director, Bidding and Estimating
The Director of Bidding and Estimating's primary responsibility is to manage, in collaboration with the Project Executives and Utility Sales leads the preparation and management of bid request and cost estimates to support EPC growth. A focus on strategic bidding to ensure highly profitable projects are awarded via a repeatable contracting approach with Utilities and Asset Owners. The Director of Bidding and Estimating is a member of the commercial team with responsibility of ensuring that highly profitable projects are secured via detailed proposal packages in collaboration with the EPC Sales team. Responsibilities for development of bids, customer interface with commercial representatives, internal development of project financials, risk management and executive presentations are the responsibility of the Pre-Construction and Estimating team. Awarded projects will require contracting support and detailed handovers to ensure execution teams are well positioned to move into executing the work with a plan that aligns all business interests with the requirements of the proposal.
Essential Duties and Responsibilities:
• Manage financials, risk management, and client relations of assigned projects from pre-construction to issuing subcontracts.
• Establish and maintain positive and effective relationships and communication with client, project team, consultants/engineers, subcontractors.
• Work collaboratively with Engineering, Project Management, Construction Management, and project team to sequence and schedule projects.
• Align EPC execution strategies and capabilities with client expectations and contract requirements.
• Lead team in the creation of proposals and bids documents for each project.
• Present budget and value engineering ideas to owner and design team.
• Ensure standards of safety and quality are adhered to by assertively documenting expectations with all parties.
• Mentor and develop team members while effectively managing the overall team.
• Develop risk register and communication handoff from bid phase to execution phase.
• Establish templates that ensure proper review and documentation of site diligence information to support unitized cost estimates and risk mitigation.
• Quantify material costs, man-power hourly costs, and sub buy-outs for projects.
• Develop bid scope for trade packages and vet subcontractors to insure compliance with bid scope.
• Collaborate with Subcontracts Lead to integrate lessons learned and value engineering opportunities.
• Support pricing evaluation and diligence of development projects.
• Develop preconstruction schedule and monitor progress.
• Present job cost, scheduling updates, and budget updates at regular intervals.
• Review all project documents, for completeness and accuracy.
• Develop and support robust project handover process to execution leads within EPC.
• Conduct team meetings, owner meetings, and budget reviews.
• Responsible for managing billings and cost procedures during preconstruction.
• Use project management and scheduling software consistently and accurately.
• Manage bid list and coordinate with trade partners.
• Prepare take-off and budgets in collaboration with Project Estimators.
• Attend design development meetings.
• Review subcontractor submittals.
• Ensure quantity uploads to project management tools with a high level of accuracy.
• Other related duties as assigned or needed.
Skills and Competencies:
• Proven ability to work in a fast-paced and ever-changing environment
• Advanced knowledge and application of estimating and construction processes
• Advanced understanding and application of contract commercial terms
• Ability to negotiate contracts and scopes of work
• Supervisory, conflict management, and team building skills
• Expertise in renewable energy systems and use cases
• Sound and proven construction management and project management skills
• Strong contract administration and construction risk management skills
• Strong leadership, written and oral communication, and interpersonal skills
• Strong analytical and problem-solving ability
• Strong customer service skills with focus on listening to the customer
• Ability to conduct negotiations with vendors, supplies, governmental entities and utilities
• Working knowledge of engineering design, procurement, and construction practices and procedures
• Working knowledge of project scheduling concepts, techniques, and software such as MS-Project; experience with Primavera P6 a plus
Background and Experience:
• 10-15 years of experience in preconstruction, estimating and/or construction management of large scale renewable energy projects or programs.
• BS in Engineering, Construction Management, or related discipline, advance study in Project Management and/or MBA desired
• Candidates should have advanced math skills and an understanding of risk evaluation.
• This position requires a high level of fluency reading plans, specifications, and related project documents. Key competencies are initiative, communication, teamwork, dependability, and attention to detail
Director of Scaled Operations, GenAI LLM
Operations Director Job 42 miles from Mebane
Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people's issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Global Operations is for you. Global Operations, Product Data Operations, and Scaled OperationsGlobal Operations is responsible for supporting Integrity, Global Support, Product Data Operations. Product Data Operations is a team within Global Operations who provides data and insights that power machine learning and AI, at the core of all Meta products. The team plays a pivotal role in driving the success of GenAI programs by providing leadership, strategic oversight, and operational excellence. Scaled Operations is a team within Global Operations who works closely with Product Data Operations and is responsible for outsourcing work and managing vendor performance.The Role: Scaled Ops Director, GenAI LLM AnnotationsWe are looking for someone who is a strategic leader with a proven track record of driving innovation and excellence in vendor operations. The person in this role will be successful if they can develop and execute a global workforce strategy that leverages business and market intelligence to deliver high-quality projects while optimizing performance and driving innovation.As the Director of Scaled Operations for GenAI LLM, you will be responsible for leading the development and execution of a comprehensive vendor management strategy that aligns with Meta's business priorities and ensures efficient delivery of projects. You will partner with internal stakeholders to select, procure, and onboard vendors, manage vendor relationships, and hold vendors accountable to predefined goals and expectations.To succeed in this role, you will need to have a strong understanding of vendor management principles and practices, excellent communication and negotiation skills, and experience interfacing with C-Suite stakeholders. If you are a strategic leader with a passion for driving innovation and excellence in vendor operations, we encourage you to apply for this exciting opportunity.
**Required Skills:**
Director of Scaled Operations, GenAI LLM Responsibilities:
1. Evolve the global workforce strategy and ecosystem footprint that leverages business and market intelligence, aligns with XFN business priorities, and ensures efficient delivery of projects that meet quality standards.
2. Iterate on our strategic workforce plan to enable an ecosystem of internal and external workers that optimizes performance, drives innovation, and achieves strategic objectives.
3. Partner with internal stakeholders to select, procure and onboard vendors to supply annotation workforce.
4. Support budget planning and lead commercial enablement efforts which includes designing contracts that safeguard Meta's interests while incentivizing high-performance outcomes.
5. Manage timely and accurate invoice payment to vendors in compliance with contractual terms.
6. Serve as liaison between Meta and vendors by developing project requirements including talent profiles and work instructions.
7. Manage vendor relationships and hold vendors accountable to predefined goals and expectations.
8. Partner with internal stakeholders to provide the technology to enable capacity planning, work distribution, work delivery, learning delivery and quality measurement.
9. Implement mechanisms to capitalize on insights from vendor partners and the hybrid workforce to drive continuous improvement, inform decision-making and execute strategic growth.
**Minimum Qualifications:**
Minimum Qualifications:
10. Bachelor's degree in Business Administration, Operations Management, or related field
11. 10+ years of experience in global outsourcing at scale, vendor management, operations leadership, or related field
12. Effective understanding of vendor management and overall third party engagement models, principles and practices
13. Proven track record of leading and managing teams. Experience building great teams that are agile and lean while leading effectively across a global matrixed organization.
14. Proven communication, negotiation, and problem-solving skills
15. Experience interfacing with C-Suite stakeholders
**Preferred Qualifications:**
Preferred Qualifications:
16. MBA or related degree
17. Experience in managing vendor operations for AI/ML annotation projects
18. Knowledge of GenAI LLM annotation processes and technologies
19. Experience working in a fast-paced, dynamic environment
20. Experience leveraging AI to deliver operational excellence
21. Experience in Workforce Planning across multiple time-zones
**Public Compensation:**
$287,000/year to $330,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Business Operations Consultant
Operations Director Job 35 miles from Mebane
**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar's Construction Industries Services Division (CISD) is hiring a **Business Operations** **Consultant** .
**Role Summary:** This role is part of the America's CISD Sales Support organization, dedicated to managing business operations to successfully deliver the current year's business plan. Key responsibilities include aligning, prioritizing, and planning regional resources to ensure optimal performance.
**What** **You'll** **Do:**
+ Managing the portfolio of CI Services Leadership Table Dependencies including launching new and supporting existing for quality updates and velocity
+ Maximizing the CI Americas Sales Variance budget to drive profitable growth
+ Overseeing other resources to achieve the service growth goals of the Americas' dealers.
+ Consulting with the product groups, districts, and dealers in developing and implementing customer solutions designed to maximize product value and price.
**What You Have (Skills & Experience)**
+ Experience in sales support, business operations and / or project management
+ **Effective Communications** **:** Always focused on matching the right message to the audience; Ability to take complex digital concepts and translate into language appropriate for executive leadership, management and project team members.
+ **Decision Making & Critical Thinking:** Ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ **Negotiating** **:** Ability to negotiate successfully across a matrix organization and have upward influence in a constructive and collaborative manner.
+ **Customer Focus** **:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
**Additional Details:**
+ Locations: The preferred work location is Peoria, IL. Cary, NC; Dallas, TX may also be considered.
+ Domestic relocation may be available if you do not already reside in one of the primary work locations.
+ Caterpillar operates in a hybrid work model which requires 3 days per week of onsite, in-office work.
+ Travel: 30%
\#LI #hiring
**Summary Pay Range:**
$126,000.00 - $189,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
_*Subject to annual eligibility and incentive plan guidelines_ .
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
**Posting Dates:**
January 27, 2025 - February 9, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (*********************************************** .
Vice President of Operations, Crisis Services
Operations Director Job 42 miles from Mebane
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
Must have one of the following qualifications:
Bachelor's degree and Registered Nurse (RN)
Master's degree and Licensed Clinical Mental Health Counselor (LCMHC)
Master's degree and Licensed Clinical Social Worker (LCSW)
Master's degree and Licensed Marriage & Family Therapist (LMFT)
Master's degree and Licensed Clinical Addiction Specialist (LCAS)
This Opportunity:The Vice President of Operations - Crisis Services is primarily responsible for overseeing internal operations of assigned geographical area, assisting with growth and expansion, solving internal issues as they arise, improving performance, and overseeing the activities of his or her assigned team.What You'll Do:
1. Provide effective administrative supervision and oversight, as applicable and within generally accepted agency guidelines, to assigned geographical area and staff. This shall include, but is not limited to, responsibility for hiring, discipline, termination, training, and performance appraisals.
2. Ensure programs are fully staffed with qualified, trained employees.
3. Ensure effective 24-hour coverage for individuals served, as needed.
4. Identify opportunities for improvement among assigned units and work with executive leadership to improve functioning.
5. Evaluate results to ensure that regional and organizational objectives and operating requirements are met and are in line with the goals, needs, and mission of the organization.
6. Identify ways to maximize revenue and reduce expenses, ensuring the financial stability of every program and service line.
7. Review financials, conduct financial analysis, and ensure assigned units are operating within the agency approved budget.
8. Develop plans to improve financial performance where not being met.
9. Manage finances in a fiscally sound manner within the guidelines established by Executive Management.
10. Attend, develop, present, and/or coordinate training related to the operations and clinical management of assigned geographical area.
11. Participate and present in regional or agency-wide trainings/orientation, as necessary.
12. Maintain certification in all agency, state and federal training requirements.
13. Demonstrate responsibility for setting up and monitoring systems to ensure clinical and administrative duties for the assigned geographical area and service lines are completed effectively, accurately, at a high level, and within agency-specified timelines.
14. Provide or coordinate the provision of clinical supervision to assigned staff members and/or programs. This includes, but is not limited to, individual or group supervision to all assigned staff either in the office or in the community, facilitating peer supervision, facilitating case consultations, staff meetings, maintaining availability via telephone, office hours, etc.
15. Develop and present to Executive Management well thoughtout, data-driven proposals for development and implementation of new programs/services with other department heads.
16. Ensure all services implemented are based on best practice/emerging best practice guidelines and protocols.
17. Ensure highly productive relationships and partnerships for the benefit of the organization.
18. Develop networks of alliances with others to exchange knowledge and information about learning and change in support of all agency initiatives.
19. Attend and actively participate in community, state, and agency meetings, working alongside community leaders and internal senior/executive staff in a productive manner.
20. Demonstrate knowledge of and comply with all company policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
21. Report and share information with SVP, COO, CCO, EVP of Medical Affairs, and other agency Executive Team members to ensure they are kept fully informed on the condition of the organization and the important factors influencing it.
22. Prepare high quality written reports which succinctly identify organizational outcomes.
23. Identify and provide emergency crisis services, as necessary, and responds accordingly; coordinate other services, as appropriate.
24. Drive and travel extensively to community locations, various agencies, and other outreach destinations.
25. Follow service definition guidelines for services being provided.
26. Complete all other relevant responsibilities as assigned by the supervisor.
Education We're Looking For:Masters: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USA, Licensed Clinical Addiction Specialist (LCAS) - State Substance Abuse Professional Practice Board, Licensed Clinical Mental Health Counselor (LCMHC) - State Board of Licensed Professional Counselors, Licensed Clinical Social Worker (LCSW) - State Social Work Certification and Licensure Board, Licensed Marriage and Family Therapist (LMFT) - State Marriage and Family Therapy Licensure Board, Registered Nurse (RN) - State Board of NursingExperience We're Looking For:Experience in a crisis management setting or service during which the individual provided crisis response, Management Experience, Mental Health ExperienceSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
Revenue Operations Director
Operations Director Job 42 miles from Mebane
Oleria provides adaptive and autonomous identity security solutions that help organizations accelerate at the pace of change, trusting that their data is protected. Oleria enables organizations to have comprehensive visibility into their access posture and autonomously identifies and mitigates access risks before they can be exploited. Founded by cybersecurity industry veterans with decades of experience building and operating some of the world's largest security programs, Oleria allows organizations to pursue their best ideas, removing the barriers that keep team members from collaborating. Oleria has received over $43M in funding from Evolution Equity Partners, Salesforce Ventures, Tapestry VC, Zscaler, and other technology luminaries. Oleria sets business free. For more information, please visit ************** and follow Oleria on LinkedIn and Twitter.
Oleria was founded by notable industry senior leaders Jim Alkove and Jagadeesh Kunda, with deep security, data, and SaaS experience building and securing some of the world's largest platforms and products used by billions of people worldwide every day. Our customers are Fortune 500 corporations and public sector organizations, making your contributions vital to improving data security for millions worldwide. We are proud to be recognized as a Best Place to Work and Best Startup to Work For by Built In Seattle!
Job Overview
We are seeking an experienced Revenue Operations professional to optimize efficiency and performance across the entire sales and customer lifecycle. This role will ensure streamlined processes, accurate data, and effective go-to-market strategies. You will manage Salesforce, forecast revenue, and provide actionable insights to sales and marketing leadership. This includes partnering closely with Marketing on data-driven initiatives, technical campaign setup, and lead management to ensure seamless alignment from lead generation to close.
Responsibilities
Go-To-Market Operations
* Partner with Sales leadership on sales model design, roles, seller capacity, and headcount planning.
* Support annual revenue planning (bottom-up and top-down), customer segmentation, capacity planning, territory design, target account lists, and quota setting.
* Build and manage the sales/CRM tech stack to support opportunity and pipeline management.
Demand Generation & Lead Management
* Partner with Marketing to build and manage the marketing tech stack for demand generation programs.
* Ensure marketing investments are aligned to generate sufficient qualified pipeline.
* Support lead scoring, measurement, routing, and follow-up processes to maximize sales team efficiency.
* nalyze marketing campaign performance and provide data-driven recommendations for optimization.
Sales Enablement & Training
* Develop and deliver onboarding programs for new sales hires, focusing on product knowledge, sales process, and systems training.
* Drive adoption of sales processes and ensure accurate opportunity management in CRM systems.
* Partner with Marketing and Sales to create and maintain easily accessible sales materials (playbooks, whitepapers, etc.).
* Support VP of Sales in the planning and execution of sales events (e.g., Sales Kick-Off) aligned with GTM priorities.
* Use pipeline analytics and win/loss reviews to improve training and sales effectiveness.
Customer Lifecycle Management
* Build systems and processes to track renewals, uncover expansion opportunities, and detect early signals for renewal risk in partnership with sales and customer success.
Forecasting & Revenue Intelligence
* Create accurate ARR and churn forecasts and articulate opportunities and risks to the financial plan.
* Develop metrics, KPIs, and dashboards for sales and marketing, connecting activities to business outcomes.
* Build pipeline analytics to provide visibility into pipeline health, identify sales patterns, and inform sales strategy.
* Lead preparation of GTM content and dashboards for Board meetings and business reviews.
* Track OKR and quota attainment performance.
Deal Desk
* Create and implement processes to accelerate quote-to-cash processes while ensuring consistency, compliance, and quality.
* Enable the sales team to easily configure quotes and draft proposals.
Experience Requirements
* 7-10 years of experience in Revenue Operations
* SaaS startup experience
* Salesforce admin experience
* Pardot admin experience a plus
What We Offer
* Industry-competitive compensation
* 100% paid medical, dental, and vision benefits for individuals, plus generous contributions toward dependent plan premiums
* Company-paid Life, STD, and LTD insurance
* 12 weeks fully-paid parental leave for all new parents
* Flexible PTO policy
* 13 paid holidays in the US
The base annual salary range being offered for this role depending on location, individual candidate level and experience is $150,000 to $200,000 and it provides an opportunity to participate in equity ownership of our technology startup along with bonus incentives.
Director of Operations - Manufacturing
Operations Director Job 45 miles from Mebane
What you will do: The Director of Operations leads all resources and activities related to select facilities across the US. Functional areas include Safety, Quality, Continuous Improvement, Production Efficiency Engineering and Maintenance. The Director of Operations will have full responsibility for aligning the people, processes, measurements, standards and efforts across the operations with the primary focus areas of safety, delivery, quality and cost.
Key Responsibilities:
* Overall budget responsibility for the plants and setting strategic direction for operations, driving positive P&L results through volume production, cost management, and resource utilization.
* Collaboration with site Plant Controllers and Managers to develop annual operating plans, communicate monthly performance, and develop recovery actions as required.
* Participation in long-range plant expansion, conversion, equipment planning, and overseeing the maintenance of buildings, equipment, and security.
* Prioritization of a culture of safety, ensuring communication of safety priorities, and championing process improvements to eliminate preventable workplace incidents.
* Growth and development of the workforce to support future production and quality expectations through effective management, engagement, and motivation.
* Evaluation and development of departmental procedures to support cost control, quality standards, efficiency, and accuracy, while championing process improvement initiatives.
* Development and direction of programs to ensure efficient and cost-effective operation and utilization of facilities, including Lean principles and tools to improve operations.
* Ensuring customer and internal expectations are met in terms of quality, cost, and on-time delivery, while collaborating with Human Resources to develop and maintain a productive work team through hiring, training, and professional development programs.
What we look for:
* Bachelor's degree is required; Engineering degree preferred; MBA preferred
* Minimum 15 years working in operations management experience in a multi-site high volume, complex, discrete manufacturing environment. Previous experience in lead acid battery manufacturing is highly desirable
* 10+ years of experience in plant leadership required; experience leading multi-plant operations desired. Experience in a union manufacturing environment is highly desirable
* Knowledge of environmental and health and safety standards required
* Demonstrated experience using lean manufacturing and six sigma tools preferred
* Demonstrated ability to identify current state and the desired future state, and develop and execute plans and strategies to close the gaps.
* Excellent verbal and written communication skills; ability to present clear and concise information to varied levels within the organization
* Strong interpersonal skills and decision-making ability
* Travel up to 50% of the time.
What you get:
* Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
* Tuition reimbursement, perks, and discounts
* Parental and caregiver leave programs
* All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide market share leadership
* HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
* Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction.
Who we are:
Clarios is the creator behind the world's most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry. Clarios, formerly Johnson Controls Battery Group, is currently a Brookfield portfolio company. Learn more about us at ****************
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Operating Director
Operations Director Job 22 miles from Mebane
for Durham, NC Operating Director Full-Time Durham, NC Apply Now Apply Now Cornerstone Caregiving, the largest privately owned in-home care company, has achieved remarkable growth in recent years. Our commitment is to empower seniors with the choice to age comfortably and with dignity in their own homes. As we advance our mission and expand nationwide, we are searching for an exceptional Operating Director to lead this branch's growth. Supported by our homebase and a network of Operating Directors, you will play a pivotal role in driving our vision forward.
Benefits
Compensation
Competitive starting salary to establish, grow, and improve this office
Profit Sharing
In addition to a competitive salary, earn a 20% quarterly cash profit share and grow with your office's growth
Career Development
Receive initial corporate training & ongoing corporate support while you develop professionally
Benefits
Receive paid Health, Dental, and Vision insurance on top of a competitive starting salary & profit sharing
Perks
On the ground, utilize a company-provided car, paid gas, and cell phone stipend
Unlimited PTO
With approval from corporate, enjoy time off to recharge & renew as needed
Responsibilities and Duties
+ As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
+ Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
+ Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
+ Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
+ In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction.
+ Financial Management: Oversee office budget that is reflected in profit and loss statements.
+ Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, and setting the tone of your team morale.
Qualifications and Skills
+ A proven leader with previous experience managing a team
+ Success with meeting sales and business development goals
+ Ability to work autonomously in a fast-paced environment
+ Entrepreneurial mindset
+ Experience with direct recruitment, hiring and oversight of staff
+ Strong interpersonal and communication skills
Desired Attributes
+ Wants to leave behind the typical structured, 8-5 desk job
+ Is willing to bet on themselves and be financially rewarded for it
+ Enjoys problem solving within a fast-paced environment
+ Wants an autonomous position with support as needed
+ Has grit, resilience, and loves a challenge
Director of Bakery Operations
Operations Director Job 22 miles from Mebane
The Director of Bakery Operations (DBO) leads the culinary program at Joe Van Gogh. This position directly oversees the management of the South Court Bakery and Woodcroft Kitchen. The DBO is constantly working to grow and improve the culinary program at Joe Van Gogh through recipe development, improving SOPs, developing new streams of revenue, and fostering meaningful wholesale relationships. The DBO carefully sources products and ingredients and develops recipes for the cafes and wholesale customers. The DBO is a company leader and works closely with other company leaders to promote and elevate the culinary department and the Joe Van Gogh brand.
Reports To : VP of Human Resources and Operations Direct Reports: Bakery Manager Status: Full Time Salaried
Operations
Meets weekly and sends monthly report to VP.
Ensures that all bakery products meet quality standards.
Resolves wholesale customer conflicts, facility issues, equipment challenges, etc.
Examines bakery and food bar financials, implements strategies to improve sales or labor percentages as needed.
Handles sensitive and private employee and customer information with care according to JVG policies.
Coordinates delivery van maintenance.
Coordinates major equipment repairs and purchasing.
Sources products that align with production needs and company values.
Manages the finances of South Court and Woodcroft including invoicing, financial review, profit margins,
Project manager for seasonal menu changes.
Continually improves bakery and kitchen SOPs.
Manages the wholesale bakery program including communicating, monitoring invoicing, and problem solving.
Team Management
Holds monthly 1v1 meeting with management, compiles notes and follows up accordingly.
Collaborates with LTD to create and monitor job descriptions and review forms.
Thoughtfully compiles and presents performance reviews, references pay scale accurately.
Utilizes and files all human resource paperwork correctly.
Gives feedback regularly and encourages team members to set goals.
Trains new and current managers, delegates to share workload effectively.
Ensures compliance with all JVG policies.
Ensure best practices and maintain high quality standards in product preparation.
Addresses performance challenges with direct reports, utilizing HR as a resource as applicable
Collaborative Contribution
Attends and contributes to retail and corporate operations meetings.
Brainstorms and tests new initiatives, communicates effectively with team members.
Shares feedback and contributes to continuous improvement of bakery structures and resources.
Completes additional projects as assigned.
Collaborates with stakeholders on new culinary department initiatives.
Coordinates with marketing for social posts, special events, program expansion.
MINIMUM REQUIREMENTS
At least three years' experience running a culinary program.
At least two years' experience with commercial recipe development
Superior teamwork, leadership, and collaboration skills.
Passion for serving others and leading a team in a fast-paced environment.
Ability to communicate effectively with a wide variety of stakeholders.
Passion for learning; ability to efficiently apply new skills and systems.
Ability to offer and accept feedback, inspire others, and delegate effectively.
Ability to work independently and manage multiple projects / priorities simultaneously.
Ability to help employees learn and grow through performance challenges, with the support of HR.
Reliable transportation and a valid driver's license.
Criminal background check as required by JVG's institutional partners
Proficiency in Microsoft Office Suite
PHYSICAL DEMAND
Prolonged, frequent ingestion of pastry and food products, coffee, tea, and other caffeinated beverages.
Prolonged periods of constant repetitive motion with hands and wrists.
Prolonged periods of time on foot, squatting, kneeling, and bending.
Ability to lift 50 pounds or more.
ViiV Healthcare (GSK) Operational Quality and Training Director
Operations Director Job 22 miles from Mebane
Site Name: Durham Blackwell Street, UK - London - New Oxford Street ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.
We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
ViiV Healthcare was created as a joint venture by Pfizer and GlaxoSmithKline in November 2009 with both companies transferring their HIV assets to the new company. In 2012 Shionogi joined the company. 76.5% of the company is now owned by GlaxoSmithKline, 13.5% by Pfizer and 10% by Shionogi.
As the Operational Quality and Training Director, you will be responsible for delivering Operational Quality for ViiV R&D and Training Oversight and Management to ViiV as the single point of accountability for ViiV Clinical Development. Ensures delivery of a consistent, uniform and effective management monitoring programme that provides assurance that clinical trial activities governed by GCP and related regulations undertaken by ViiV are compliant with ViiV policies / procedures and are conducted in accordance with accepted principles for clinical trial research. Responsible for ensuring the agreed compliance training strategy is in place, in use and effective in ViiV working across RDGM functions to deploy standard business processes and drive improvements in compliance learning whilst ensuring the organization meets regulatory requirements and most importantly delivers improved levels of competency and compliance.
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following
Operational Quality
* Define strategy and methodology for risk-based (define which risk criteria) Management Monitoring (MM); create annual MM plan to ensure inspection readiness, review periodically the outcomes of MM; escalate to appropriate governance and adapt the MM strategy accordingly
* Provide oversight of VH CAPAs to completion including ensuring all CAPAs have current, relevant owners assigned and engaged and that CAPA owners are clear on their accountabilities.
* Provide oversight of Management Monitoring (MM) of CAPA actions including the provision of effectiveness checks, where appropriate
* Provide RDGM LT with reports of CAPA completion data (late, near due, due later) including at risk CAPAs
* Support preparation activities and the management of Regulatory Inspections for Development programmes
* Lead Root Cause Analysis for MM or VH GCP Audits
* Maintain contemporary knowledge in the evolving regulatory expectations.
Training
Accountable for the design, implementation and maintenance of the RDGM curricula
* Responsible for annual RDGM curriculum review
* Responsible for ad-hoc curriculum revisions (addition or retirement of courses and/or curriculum creation)
* Responsible for the authorship, co-authorship, course creation, revision and/or retirement for >90% of courses
RDGM single point of contact for training and SOPs
* Liaise with GSK my Learning team to ensure proper identification and application of GSK training and ensuring relevance and applicability of KPIs
* Single point of contact for GSK Simplification SOP process
* Deliver annual review of adopted GSK service provider SOP
Audit/Inspection readiness, preparation and CAPA management
* Accountable for organisational process oversight via the analysis and provision of metrics and functionality reports for key governance meetings
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
* Bachelors' degree in a Scientific discipline & 5 plus years Quality Assurance OR Risk Management experience within the Pharmaceutical Industry
* 5 plus years of experience with regulatory guidelines worldwide, including EMEA, ICH and FDA regulations
* Scientific/pharmaceutical/vaccines industry experience in research and development
* Experience in Quality Assurance and Risk Management areas, including root cause analysis
* Experience with drug/vaccines development and clinical processes
#LI-ViiV
#LI-GSK
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.
Why Us?
At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at ************** (US Toll Free) or *************** (outside US).
ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Important notice to Employment businesses/ Agencies
ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting For the Record site.
Construction Operations Director
Operations Director Job 35 miles from Mebane
Job Description At IPS, we apply our knowledge, skills, and passion to make a difference in the lives of people, solving complex challenges related to life sciences. We are looking for a dedicated Construction Operations Director to join our talented team at our office located in Cary, North Carolina.
In this role, you will provide development and management of the Regional EPCMV Delivery teams.
You will also provide profitability and risk management through his team's engagement with the Design Division and Compliance Division for planning and delivering safe, quality, and cost-effective construction projects for our clients.
Additionally, you will support Regional Business Unit Leaders in providing best-in-class project delivery for our clients.
Additional Responsibilities Supports the Regional Business Unit Leaders in staffing and providing leadership in overseeing the activities of field operations personnel, including Design Assist, Project Management, Procurement, Project Controls, and Construction Managers and Superintendents, on all project delivery projects.
Serves as a secondary point of contact for clients while field operations are ongoing and promotes positive relationships.
Reviews project prime contracts and develops working knowledge of prime contract requirements.
Organizes resources and works with the Design Division leadership and Quality Operations leadership to perform design and constructability GAP evaluations as part of the "Construction as a Discipline" quality control peer review process for each project whether built by IPS or not.
Supports Project Directors and Project Managers in the development and maintenance of written project scopes of work.
Coordinates with the Project Services department leads in the development and maintenance of project schedules.
Supports Project Directors and Project Managers in the coordination of design, commissioning, and qualification schedule requirements with construction schedule.
Works with Preconstruction and the Estimating team to develop project budgets Reviews estimates and project budgets with Regional Business unit leaders.
Works with Project Directors, Project Managers, Construction Managers, and Superintendents to ensure the achievement of contractually required quality in construction.
Endorses site safety and monitors site safety performance for all projects.
Provides support resources in the evaluation of design content for constructability and compliance with basis documents, schedule, and budget.
Supports Project Directors and Project Managers in the negotiation and management of subcontracts and purchase orders, including change control documentation and related financial documentation.
Monitors quality of document control and recommends corrective actions for document control deficiencies.
Ensures that all IPS construction activities on project delivery projects comply with applicable legal and regulatory requirements.
Supports project/client development process with presentations and related marketing activities.
Come join a caring, nimble team that delivers world-class designs for our pharmaceutical clients and take your career to new heights! Qualifications & Requirements Bachelor's degree in Engineering, Construction Management, or a related discipline or an equivalent technical degree.
20+ years of experience in Project Delivery or a related discipline.
Demonstrate significant experience both in terms of industry knowledge and positions of seniority and leadership.
Safety This position will have 25% travel, or as required by the assigned project.
You may be assigned to a client site for an extended period of time.
Overnight travel or staying in the city of the Client's location is possible depending on the assignment.
You will visit Client sites and will be required to adhere to stated safety rules.
This position is a safety-sensitive position.
The employee is considered a field contractor supervisor and acts in a supervisory role for fieldwork.
For IPS employees or subcontractors.
About Us IPS, a Berkshire Hathaway company, is a global leader in developing innovative business solutions for the biotechnology and pharmaceutical industries.
Through operational expertise and industry-leading knowledge, skill, and passion, IPS provides consultancy services, architecture, engineering, project controls, construction management, and compliance services that allow clients to develop and manufacture life-impacting products.
IPS, inclusive of its Enterprise entities, has over 3,500 professionals in over 45 offices across 17 countries in the Americas, Europe, Asia Pacific, Southeast Asia, Australia, and the Middle East.
For further information, please visit www.
ipsdb.
com.
Specialties Process Architecture, Process Design, Engineering, Construction, Commissioning, Qualification, LEAN Project Delivery, Strategic Master Planning, Energy Conservation Management, Project Controls, Program/Project Management, Operations/Logistics Strategy and Planning, EPCMV and Staffing Services.
All qualified applicants will receive consideration for employment at IPS without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.
IPS is proud to be an affirmative action and equal opportunity employer.
Attention Search Firms / Third-Party Recruiters: IPS is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities with IPS.
Regardless of past practice, all resumes submitted by search firms to any employee at IPS via email, the Internet, or directly to hiring managers at IPS in any form without a valid written search agreement in place for a specific position will be deemed the sole property of IPS, and no fee will be paid in the event a candidate is hired by IPS as a result of the referral or through other means.
Connect With Us! If you do not meet the qualifications for this specific role, but would like to submit your resume for general consideration, please click here!At IPS, we apply our knowledge, skills, and passion to make a difference in the lives of people, solving complex challenges related to life sciences.
We are looking for a dedicated Construction Operations Director to join our talented team at our office located in Cary, North Carolina.
In this role, you will provide development and management of the Regional EPCMV Delivery teams.
You will also provide profitability and risk management through his team's engagement with the Design Division and Compliance Division for planning and delivering safe, quality, and cost-effective construction projects for our clients.
Additionally, you will support Regional Business Unit Leaders in providing best-in-class project delivery for our clients.
Additional Responsibilities Supports the Regional Business Unit Leaders in staffing and providing leadership in overseeing the activities of field operations personnel, including Design Assist, Project Management, Procurement, Project Controls, and Construction Managers and Superintendents, on all project delivery projects.
Serves as a secondary point of contact for clients while field operations are ongoing and promotes positive relationships.
Reviews project prime contracts and develops working knowledge of prime contract requirements.
Organizes resources and works with the Design Division leadership and Quality Operations leadership to perform design and constructability GAP evaluations as part of the "Construction as a Discipline" quality control peer review process for each project whether built by IPS or not.
Supports Project Directors and Project Managers in the development and maintenance of written project scopes of work.
Coordinates with the Project Services department leads in the development and maintenance of project schedules.
Supports Project Directors and Project Managers in the coordination of design, commissioning, and qualification schedule requirements with construction schedule.
Works with Preconstruction and the Estimating team to develop project budgets Reviews estimates and project budgets with Regional Business unit leaders.
Works with Project Directors, Project Managers, Construction Managers, and Superintendents to ensure the achievement of contractually required quality in construction.
Endorses site safety and monitors site safety performance for all projects.
Provides support resources in the evaluation of design content for constructability and compliance with basis documents, schedule, and budget.
Supports Project Directors and Project Managers in the negotiation and management of subcontracts and purchase orders, including change control documentation and related financial documentation.
Monitors quality of document control and recommends corrective actions for document control deficiencies.
Ensures that all IPS construction activities on project delivery projects comply with applicable legal and regulatory requirements.
Supports project/client development process with presentations and related marketing activities.
Come join a caring, nimble team that delivers world-class designs for our pharmaceutical clients and take your career to new heights!
Regional Commercial Operations Manager
Operations Director Job 41 miles from Mebane
We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from the most sustainable paints company, which has been inventing the future for more than two centuries.
Job Purpose
As a member of the regional commercial management team, ensures high quality demand planning and sales support. In terms of demand planning, candidate will establish and maintains forecast models for Sales regions and key account customers, incorporating business intelligence and forecast information gathered from Sales, Marketing, Finance, customer replenishment analysis and other sources. In terms of sales support, candidate manages regional customer service team working to the highest standards of professionalism in business interactions with external customers, ISC and Logistics and Finance colleagues to ensure accurate orders' processing, complaints' registration / management and product delivery.
Job Responsibilities
* Acts as demand step leader within the Integrated Business Planning (IBP) process, facilitates the monthly IBP DMR meeting and contributes to the development of the Integrated Business Planning process.
* Participates in monthly meetings with Sales and Marketing counterparts to improve demand forecast accuracy for respective customers and products. Challenges and assists sales counterparts to continuously improve forecast quality and pipeline management.
* Develops demand forecasts (operational and financial forecasts) at multiple levels of aggregation for multiple time horizons as part of Integrated Business Planning process.
* Reviews historical sales and marketing trends, researches demand drivers, prepares forecast data, develops statistical forecast baseline and models. Gathers and validates data relating to volumes, revenues and gross margin, analyzes generated statistical forecast models and applies error analysis techniques on generated results to further improve forecasting accuracy. Interacts with sales and marketing to understand demand forecast drivers.
* Coordinates and communicates customer action plans with and provides input to the Supply organization in developing inventory strategies on existing items, new products and product phase-outs.
* Achieves consensus on operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance colleagues, prepares relevant material to facilitate research and discussion.
* Prepares and maintains relevant reports and KPI's (e.g. Bias) related to demand planning process
* Ensures that current and accurate information is obtained for demand forecasts by utilizing a collaborative and consensus approach when collaborating with Sales, Marketing and Finance
* Effectively engage, develop and lead the customer services teams for the relevant segments across the region. Provides initial and follow-up training for all direct reports as well as continuous flow of information regarding products and customer service-related guidelines
* Organize, coordinate and monitors customer order processing and products distribution (including, adherence to adequate standard operating procedures).
* Based on collected feedback, creates templates of periodical reports for subordinated unit as well as collects and analyzes results achieved within customer service activity field.
* Determines and supervises process of registering / filing / archiving of customer service-related documentation.
* Represents supervised unit during periodical internal / external audit.
Job Requirements
* Knowledge & Work Experience - Paints & Coatings industry, or B2B industry environment, with 10 years of work experience in customer services and support / customer demand planning functions
* Strong proficiency in the use of SAP / Oracle or similar ERP systems
* Minimum Bachelor Degree in business management or related field.
* Skills - Leadership, managerial skills, stakeholder management, communication and presentation, customer service orientation, conflict management, commercial and business acumen, basic understanding of financial concepts related to sales and customer services
* Performance, Organizational and Personal leadership
Compensation Data
The salary range for these skills is: $128,000.00 - $143,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.
Eligible for an annual 17.5% bonus
Benefits: Medical insurance with HSA • Dental, Vision, Life, AD&D benefits • Annual bonus • 401K retirement savings with 6% company match • Generous vacation, personal and holiday pay • Paid Parental leave • Hybrid work for most exempt roles • Active Diversity & Inclusion Networks • Career growth opportunities on a regional and global scale • Tuition Reimbursement • Career growth opportunities • Employee referral bonus •
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
Requisition ID: 39989
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Zelta Business Operations Sr. Consultant
Operations Director Job 42 miles from Mebane
Join a team dedicated to supporting the crucial mission of improving health outcomes.
At Merative, you can apply your skills - and grow new ones - with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com
Responsible for supporting day-to-day administrative, financial, and operational oversight as part of the Zelta division Business Operations (CFO/COO equivalent functions). Engage across all Zelta business divisions to ensure reporting, operational improvement, and monitoring are on track. Act as a central point of contact to address Zelta-related risks and issues and facilitate resolution to stay ahead of business risk.
Essential Job Duties:
Function as second-in-command to Zelta Business Operations division leader, providing functional, administrative, reporting and analytics support to the Business Operations division in collaboration with the Zelta General Manager & senior leadership team
Work cross functionally, across Merative and Zelta, to proactively identify risk, remove business blockers and resolve Zelta business issues as they arise; cross functional scope includes finance, legal, procurement, IT and other back-office functions that support Zelta
Collaborating to identify business process inefficiencies, drive improvements, and document processes
Identify data sources and develop business reporting processes
Create standardized reporting package to support Zelta business, providing analysis and insights into trends observed
Track and compile data for business operations reviews
Develop ad hoc pricing models to support business development
Develop system for tracking and managing reseller contracts
Support ongoing Zelta processes such as NPS, employee engagement, others
Basic Qualifications (minimum requirements needed to perform this job)
Qualified candidates must have a strong history of cross functional collaboration among internal and external stakeholders, preferably in a SaaS product business environment
Must have a broad understanding of end-to-end business operations
Excellent verbal, written communication, and presentation skills
Exceptional Excel and reporting skills
Must be comfortable with ambiguity and solving problems
Minimum 5 years relevant experience
Preferred Skills
Creative, critical problem solving and analytical skills
Business know-how: Understanding business metrics and the ability to translate company goals and objectives into operational process excellence
Education and Certification Requirements
Bachelor's degree (or higher) Accounting, Finance or Business Administration
MBA preferred
Work Environment
Office/Work Environment Specifics: remote or Raleigh NC office
Travel requirements (if applicable):
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
Regional Director of Operations - Hospitality
Operations Director Job 42 miles from Mebane
The Regional Director of Operations will be responsible for overseeing the day-to-day operations of multiple hotel properties within Shri Hotels' portfolio. This position will focus on driving operational excellence, improving guest satisfaction, maximizing profitability, and supporting the growth of the company through property development and new hotel openings. The ideal candidate will have extensive experience in hotel operations and management, along with the ability to lead a team of General Managers (GMs) and collaborate cross-functionally with other departments. This position will require the individual to be based in the Raleigh-Durham area and be in the office during the full workweek, with travel to properties as needed.
Key Attributes
Strong interpersonal and communication skills.
Results-driven with a focus on operational efficiency, guest satisfaction, and profitability.
Ability to manage multiple priorities in a fast-paced environment.
High level of integrity and professionalism.
Benefits
Competitive salary and bonus structure.
Health insurance.
Paid time off (PTO).
Employee discounts at hotel properties.
Key Responsibilities
Operational Oversight and Team Management
Oversee daily operations across all hotel properties to ensure consistency and quality.
Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs.
Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies.
Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness.
Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements.
Property Development and Opening
Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization).
Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments.
Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period.
Develop opening plans and supervise the implementation of operational procedures for new hotels.
Strategic Planning and Financial Oversight
Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives.
Monitor budgets, financial performance, and operational costs for each property to drive profitability.
Review financial reports and provide actionable recommendations for improvement in operational efficiency.
Guest Experience and Quality Assurance
Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs.
Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner.
Collaboration and Reporting
Work closely with the corporate team and other departments to align operational efforts with overall business objectives.
Regularly report on operational performance, challenges, and opportunities to senior management.
Experience: Minimum of 10+ years in hotel operations with a strong background in managing multiple properties; experience across multiple brands preferred (Marriott, Hilton, IHG, Choice, and Wyndham).
Leadership: Proven ability to lead, mentor, and develop a team of General Managers and hotel staff.
Skills: Strong financial acumen, problem-solving, and decision-making abilities. Experience with operational software and property management systems.
Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or equivalent advanced degree is a plus.
Travel: Ability to travel regularly between properties as needed. This position will be based in the Raleigh-Durham area and be in-office during the full workweek.