Operations director jobs in New Britain, CT - 530 jobs
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Investment Operations Director
Massmutual 4.3
Operations director job in Springfield, MA
The Opportunity
We have an opportunity within our Inforce Account Maintenance team for a Investment OperationsDirector.As an Investment OperationsDirector you will overseea team of Investment Specialists, Consultants, Principals andbe part of a highly structured, fast paced team-oriented environment focused on providing quality service and maintaining compliance standards. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.
The Team
The team is comprised of 20+ team members with a background in Wealth Management. Their roles vary from leads who support the director in driving the team, principal roles which are licensed individuals responsible for more complex functions and analysts (“processors)” who support the processing of daily end client transactions and interaction with our external partners such as National Financial Services.The team has direct interaction with our advisors, their support staff, compliance, legal and other operational partners. They are high functioning, collaborative and are motivated to do what is best and right for the firm, our advisors, their clients as well as for each other. The team dynamic is unique in that we have members who have grown in role as the broker dealer has grown as well as members who bring an outside perspective or are fairly new to the financial services industry.
The Impact
The Account Maintenance Director is expected to have a strong business acumen in the securities and wealth management space to ensure the team is prepared and educated to support strategic initiatives such as the rollout of new product offerings.
The Director and by extension the team is accountable for ensuring processing service levels are consistently maintained.
The ideal candidate for this role must demonstrate daily agility and ability to learn, adapt, implement continuous improvement in support of changing regulatory and competitive landscapes.
Communication and leading others are key in this role. Collaborating with the team to communicate and establish clear goals, provide feedback, developmental opportunities and do so in a manner that is inclusive.
Support strategic vision and growth trajectory of the broker dealer by providing transparent communication, working with the team to ensure readiness, identifying opportunities to improve ease of doing business.
The Minimum Qualifications
High School Diploma
Series 7 and Series 24 licenses required at time of application
5+ years Financial Services / Investments experience
1+ year leadership or 1:1 coaching/mentoring experience
The Ideal Qualifications
5+ Years Experience with customer service in the financial services field required
Strong analytical/Problem solving skills
Strong written, verbal, and interpersonal communication skills
Listening skills
Organization navigation skills
Time Management (multi-tasking
SME in multiple functions and proficient in most functions
What to Expect as Part of MassMutual and the Team
Regular meetings with the MMLIS In-Force Operations Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DK1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. #J-18808-Ljbffr
$105k-142k yearly est. 2d ago
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Vice President Operations - Commercial Roofing
Roofing Talent America (RTA
Operations director job in New Haven, CT
VP of Operations - Commercial Roofing
New Haven, CT
$140k - $180k
Grab your career with both hands and make your dreams reality
What's in it for you?
Bonus
Equity scheme
Company Truck or Vehicle Allowance
Credit card
401k
Health Insurance
Company Phone and Computer
Company Story
Over 10 years, this contractor has gone from $0 and 4 staff to now generating $50m in annual sales with 80+ employees, and have opened offices in Miami, FL and Santa Monica, CA. Their vision is to create a culture of outstanding careers for their employees and world class service for their customers.
They have partnered with Private Equity and have a very ambitious 5-year plan to expand across the county and become a Top 5 Roofing Contractor. Their expansion plans are to grow 20-30% YoY.
They work on nationwide contracts with private clients and fortune 500 companies, such as Walmart and Sams Club, on projects ranging in value from $50k - $11m.
What they do
Their work is split between 70% re-roofing, 20% new construction, and 10% service and they have experience installing every type of commercial roof system; hot or cold, TPO, PVC, BUR, and also metal wall panels and facades.
What you will be doing
Report to and work closely with the President of the company
Oversee daily operations of the entire company across the US including: overseeing project management, scheduling, team building, resource allocation and procurement
Implement product management systems
Manage and monitor finances including; profitability, optimize schedule and labor, procurement, budget development
Manage progress in the field
Ensure safety and quality standards are met both in the field and office
Track operational performance, set KPI's, support training and development and work with recruitment to attract top talent
What you'll need
5+ years of operational leadership within commercial roofing
Ability to service enterprise level accounts
Experience leading multiple operational teams across office and field
Project management and CRM software experience
Able to be onsite in Connecticut and able to travel occasionally to other sites
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
$140k-180k yearly 2d ago
Director of Operations (Compliance)
Glocap Business Professionals, Administrative, Operations 4.3
Operations director job in Fairfield, CT
Our client is a real estate firm focused on private debt and equity investments. They are seeking a Director of Operations to support non-investment related functions of the business, including but not limited to compliance oversight, employee support, vendor management, and office operations.
Responsibilities:
Firm Operations
Own day-to-day operational management of the firm across all non-investment functions
Act as the primary internal point of contact for employees on operational, compliance, and firm matters
Partner closely with senior leadership to build, refine, and document scalable processes and procedures
Support firm growth while maintaining an efficient, lean operating structure
Compliance Oversight
Serve as the firm's internal compliance lead and coordinator
Manage relationships with external legal and compliance providers
Oversee regulatory filings, certifications, and ongoing compliance obligations
Maintain compliance systems, policies, and employee attestations
Ensure the firm meets regulatory requirements while keeping the program practical and efficient
People Operations & HR
Manage employee onboarding and offboarding processes
Coordinate HR administration, benefits, and employee documentation
Serve as a trusted operational resource for team members across both offices
Vendor & Office Management
Act as the primary liaison for third-party vendors (legal, compliance, technology, benefits, office services)
Coordinate vendor diligence, contracts, and renewals
Oversee office operations for the two locations
Ensure smooth office functionality without requiring a full-time in-office presence
Qualifications:
8+ years of experience in operations, compliance, or firm management within real estate investing, private equity, private credit, hedge funds, or related investment platforms
Experience supporting compliance programs and working with external compliance and legal providers
Strong understanding of operational infrastructure at small-to-mid-sized investment firms
Comfortable operating in a hands-on, entrepreneurial environment
Highly organized, proactive, and able to manage competing priorities with minimal oversight
Strong communication skills and ability to interface with senior leadership, employees, and external partners
$105k-178k yearly est. 2d ago
Operating Director
Cornerstone Caregiving
Operations director job in Waterbury, CT
Role: OperatingDirector
We are looking for someone who:
● Wants to leave behind the typical structured, 8-5 desk job
● Is willing to bet on themselves and be financially rewarded for it
● Enjoys problem solving within a fast-paced environment
● Wants an autonomous position with support as needed
● Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over
300 offices across 42 states in under 5 years. With a focus on giving our seniors the option to age
in place, we are expanding our presence across the country and are seeking out an elite leader to
spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and
ongoing corporate training and support.
Business Development: Develop and execute a marketing plan to establish Cornerstone
as the preferred in-home care provider.
Referral building: Cultivate and manage relationships with referral partners (hospitals,
hospices, senior living, etc.).
Staffing and Scheduling: Hiring and onboarding new team members and ensuring all
shifts are properly staffed. Monitor on-call responsibilities as calls come from clients,
caregivers and partners.
In-home Assessments: Build strong client relationships, conduct intakes, and ensure
client satisfaction.
Financial Management: Oversee office budget that is reflected in profit and loss
statements.
Cultivating Culture: Creating the workplace of choice for your territory. Set your own
standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
● A proven leader with previous experience managing a team
● Success with meeting sales and business development goals
● Ability to work autonomously in a fast-paced environment
● Entrepreneurial mindset
● Experience with direct recruitment, hiring and oversight of staff
● Strong interpersonal and communication skills
Benefits:
● Base salary with 20% quarterly cash profit share
● Paid health, dental, and vision insurance
● Company provided car with paid gas
● Cell phone stipend
● Unlimited PTO with corporate approval
● Initial and ongoing training and professional development opportunities
● We are the best...
$96k-161k yearly est. 4d ago
Regional Director of Operations - Multi-Site Childcare (CT & NY)
Magical Beginnings Learning Centers
Operations director job in Wilton Center, CT
Type: Full-Time | Hybrid / Field-Based
Industry: Early Childhood Education | Childcare | Preschool
Magical Beginnings is hiring a Regional Director of Operations to lead a portfolio of licensed childcare and preschool programs across Connecticut and New York.
This is a senior, hands-on leadership role for an experienced Early Childhood Education (ECE) leader with proven multi-site operations experience. You will partner closely with School Directors and executive leadership to drive consistency, compliance, enrollment stability, and strong school culture across the region.
This role is not designed for general retail or hospitality leaders. We are seeking someone who understands the realities of regulated early learning environments and knows how to lead people through complexity with clarity and care.
What You'll Do
Multi-Site Leadership & Culture
Lead, coach, and support School Directors across multiple childcare and preschool locations
Set clear expectations while fostering trust, accountability, and professional growth
Serve as a visible, steady leader during both stable and challenging moments
Operations & Licensing Compliance
Ensure compliance with Connecticut and New York childcare licensing regulations
Prepare schools for inspections, audits, and regulatory visits
Identify risk early and lead corrective action with confidence and follow-through
Enrollment, Financial & Operational Health
Partner with Directors on staffing models, enrollment goals, and budget oversight
Monitor KPIs, labor, and performance trends across the region
Balance operational discipline with quality programming and staff support
Growth & Continuity
Support new school openings, acquisitions, and operational launches
Step in as interim leadership when needed to maintain stability and continuity
Ensure consistency of care, leadership, and standards across all schools
What This Role Is
Not
Not a desk-only or remote-only position - school presence matters
Not a micromanagement role - Directors are empowered leaders
Not a crisis-only position - this role is proactive and preventative
Not a compliance-only role - people leadership is essential
Not a fit for leaders without early childhood education experience
What We're Looking For
5+ years of leadership experience in Early Childhood Education (ECE)
3+ years leading multi-site childcare or preschool operations
Strong working knowledge of childcare licensing and regulatory environments
Proven ability to lead leaders, manage performance, and drive consistency
Calm, steady leadership style with the ability to hold accountability
Willingness to travel regularly across CT and NY schools
Why This Role Matters
Our Regional Directors play a critical role in shaping the quality, stability, and culture of our schools. This position offers real influence, executive partnership, and the opportunity to make a lasting impact across a growing region.
If you're an ECE leader who believes strong operations and strong relationships go hand in hand, we'd love to connect.
$94k-147k yearly est. 4d ago
Director of Revenue Cycle Management
Archway Dental Partners
Operations director job in Danbury, CT
Archway Dental Partners is a forward-thinking dental support organization (DSO) that empowers high-performing dental practices through operational support, technology, and strategic leadership. We are committed to improving patient access, care quality, and provider success through scalable, efficient, and compliant infrastructure.
Position Summary
The Director of Revenue Cycle Management (RCM) is responsible for the strategic leadership and oversight of the entire revenue cycle process across all supported practices in the Archway Dental Partners network. This role is charged with building, optimizing, and scaling an RCM infrastructure that ensures timely, accurate, and compliant revenue capture-from patient intake and insurance verification to claims processing, collections, and accounts receivable management.
The ideal candidate is a results-oriented leader with deep experience in dental or healthcare RCM, strong operational acumen, and the ability to drive continuous improvement in a growing, multi-state organization.
Key Responsibilities
Leadership & Strategy
Provide executive-level leadership over all revenue cycle functions, including eligibility verification, patient billing, claims management, collections, and payment posting.
Design and implement a scalable RCM strategy aligned with Archway's growth objectives and partnership model.
Foster a culture of accountability, transparency, and service excellence within the RCM organization. Mentor and develop team members to build a scalable leadership bench for future growth
Build, develop, and lead a high-performing RCM team (managers, billing specialists, AR follow-up teams, etc.).
Serve as a strategic advisor to executive leadership on RCM performance, risks, and opportunities.
Operational Oversight
Establish and manage RCM performance dashboards with clear accountability for key metrics (e.g., DSO < 30 days, >98% clean claims rate, >98% net collection rate,
Drive performance across key RCM metrics: Days Sales Outstanding (DSO), clean claims rate, net collection rate, denial rate, and aging AR.
Standardize workflows, SOPs, and KPI reporting across all supported practices.
Implement best-in-class billing practices and technology solutions to support efficiency and accuracy.
Oversee payer relationships and escalated claim issues, including contract compliance and reimbursement challenges.
Integration & Systems
Lead RCM onboarding and integration for new dental practices joining the Archway network.
Oversee use and optimization of dental practice management systems and ensure data integrity.
Partner with Operations, FP&A, and Finance to ensure alignment between RCM performance, revenue forecasting, and cash flow management. Collaborate with practice operations leaders to strengthen front-end revenue processes (eligibility, pre-authorizations, point-of-service collections).
Collaborate with IT, operations, and finance teams on system enhancements and automation opportunities.
Compliance & Training
Ensure compliance with HIPAA, federal/state billing regulations, and payer-specific requirements.
Maintain up-to-date knowledge of dental coding (CDT), billing standards, and regulatory changes.
Develop and execute training programs for internal RCM staff and front office teams at supported practices.
Qualifications
Bachelor's degree required; MBA, MHA, or related advanced degree strongly preferred.
Experience supporting a private-equity portfolio company or growth-stage healthcare organization preferred. Support diligence and post-close integration for acquired practices, ensuring seamless alignment to Archway's RCM standards.
8-10+ years of progressive experience in revenue cycle management, with at least 3 years in a director-level leadership role.
Prior experience in a DSO, MSO, or multi-site healthcare environment is highly preferred.
Deep knowledge of dental billing, coding, insurance policies, and payer dynamics.
Proven track record of improving financial outcomes through operational RCM improvements.
Excellent leadership, analytical, and cross-functional communication skills.
Strong experience with dental PM/EHR systems and reporting tools.
Why Archway?
Opportunity to shape the RCM infrastructure of a fast-growing, PE-backed DSO
Collaborative, mission-driven leadership team
Competitive compensation, bonus potential, and benefits package
Professional growth in a national organization scaling for the future of dentistry
Job Title: Regional Operations Manager
Department: Operations
Optify Search is partnered with a high-growth DSO in the search for an experienced and results-driven Regional Operations Manager to oversee the performance, growth, and operational excellence of dental practices across a defined region. This role is responsible for leading regional teams, driving operational efficiency, and supporting practice-level leadership to deliver outstanding patient care and business results. The position reports directly to the Director and VP of Operations.
Key Responsibilities:
- Oversee the day-to-day operations across a portfolio of dental practices within the New England region
- Partner with practice managers and clinical teams to drive performance, patient satisfaction, and compliance
- Analyze financial and operational data to identify opportunities for improvement
- Implement best practices to enhance efficiency, patient experience, and team engagement - Support the integration of newly acquired practices, ensuring smooth transitions
- Collaborate with internal teams including HR, marketing, compliance, and clinical operations
- Provide coaching and leadership to regional teams, ensuring alignment with company goals
- Ensure compliance with regulatory standards and internal policies
Qualifications:
- Bachelor's degree in Business, Healthcare Administration, or a related field; MBA or MHA preferred
- 5-8 years of multi-site operations management experience, ideally in dental or healthcare services
- Strong leadership and team management skills
- Excellent analytical, communication, and problem-solving abilities
- Willingness to travel regularly within the assigned region
$65k-94k yearly est. 4d ago
Plant Operations Manager
Dizario Search
Operations director job in Waterbury, CT
Operations Manager | Manufacturing | Near Waterbury, CT
A publicly traded manufacturing company near Waterbury, Connecticut is seeking an experienced Operations Manager to lead plant operations, drive continuous improvement, and support a strong culture of safety, performance, and employee engagement. This is a high-impact leadership role with broad responsibility across manufacturing, inventory, people development, and facility management.
Role Overview
The Operations Manager has overall responsibility for manufacturing operations and the physical facility. This includes strategic planning and execution related to product quality, cost control, safety, and employee relations. The role works closely with cross-functional leaders to ensure operational excellence and long-term business success.
Key Responsibilities
Lead plant turnaround initiatives and manage operations through change and ambiguity
Develop and lead manufacturing teams to deliver high-quality products at the lowest possible cost while maintaining a safe work environment
Coach, develop, and mentor supervisors and team leaders to align with company goals
Drive the Lean Manufacturing journey, focusing on daily improvement, employee engagement, capacity, visual management, and advanced manufacturing techniques
Oversee inventory control, including raw materials, supplies, and finished goods
Manage plant scheduling, recruiting, training, performance management, and employee relations
Collaborate with cross-functional teams to achieve site and company objectives
Monitor financial performance, root cause analysis, supplier performance, and process improvement
Ensure compliance with environmental permits and good manufacturing practices
Oversee buildings and grounds to maintain a professional, compliant facility
Qualifications & Experience
5-7 years of supervisory or management experience, with at least 4 years in manufacturing
Core manufacturing background with strong operational leadership experience
Experience leading plant turnarounds and managing change
Working knowledge of Lean Manufacturing principles
ERP experience required; SAP experience preferred
Strong safety mindset and experience supporting safe manufacturing environments
Experience with inventory management (raw materials and supplies)
Strong understanding of mechanical systems
General business and financial acumen
Background in maintenance and project execution preferred (engineering, trade experience, or time as a maintenance supervisor/planner/manager a plus)
Bachelor's degree in engineering, business administration, or related field preferred
ISO 9001 / ISO 14001 experience a plus
Benefits & Perks
Medical, Dental, and Vision insurance
Life and AD&D insurance
Short- and long-term disability, paid leave programs
401(k) with company match
Employee Stock Purchase Plan
PTO including sick time, vacation, and 11 paid holidays
Tuition reimbursement and college scholarships for dependents
Flexible spending and health savings accounts
Employee Assistance Program and healthcare concierge services
$80k-127k yearly est. 2d ago
Field Operations Manager
Berkshire Search Partners 4.4
Operations director job in Wallingford, CT
Berkshire Search Partners is partnering with a leading EPC and construction services firm to identify a Field Operations Manager to lead construction field operations across the Northeast Region. This is a senior leadership role responsible for managing field resources, developing construction leaders, and ensuring safe, high-quality execution across multiple industrial and infrastructure projects.
About the Role
The Field Operations Manager will provide strategic and operational leadership for the Field Operations Department within the Northeast Region. This role oversees hiring, onboarding, staffing, performance management, and professional development of superintendents, site managers, and section managers. The position also plays a key role in safety leadership, project execution, and business development support.
Key Responsibilities
Lead and manage Field Operations personnel across the Northeast Region
Oversee hiring, onboarding, training, mentoring, and performance management of field staff
Coordinate field resource assignments in partnership with Project Managers and Construction Department leadership
Ensure adherence to company safety programs, training, and policies; champion new safety initiatives
Obtain LOTO certification and support certification of qualified superintendents and site managers
Serve as Site Manager on strategic or critical projects as needed
Support field operations needs across EPC and program management projects
Collaborate with recruiting teams to attract, hire, and retain top construction talent
Lead interviews for Superintendents, Site Managers, and Section Managers
Develop and implement field operations tools and workflows to improve execution efficiency
Promote construction and field operations capabilities in support of business development efforts
Participate in client-facing meetings and presentations
Interpret and help establish policies and procedures in coordination with safety and quality teams
Required Qualifications
One of the following:
11+ years of related professional experience in field construction, or
7+ years of related professional experience plus a Bachelor's degree in engineering, architecture, construction, or a related field
Proven leadership experience in construction operations (Site Manager, Superintendent, Section Manager, Construction Manager, or similar)
Strong safety leadership mindset and experience managing field teams
Excellent written, verbal, and interpersonal communication skills
Ability to lead change, influence stakeholders, and solve complex operational challenges
Proficiency with Microsoft Word, Excel, and PowerPoint
Willingness to travel throughout the Northeast Region
Preferred Qualifications
15+ years of experience in construction management
Experience overseeing industrial construction projects
Prior experience managing multi-site or regional field operations teams
Why This Opportunity
Senior leadership role with regional impact
Direct influence on safety, talent development, and project execution
High visibility within a growing construction organization
Long-term growth and leadership development potential
$52k-69k yearly est. 21d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations director job in Hartford, CT
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Director of Manufacturing Operations #1508
Keller Executive Search
Operations director job in Oxford, CT
Job DescriptionAbout Our Client
Our client stands as a global frontrunner in precision-engineered components and systems, delivering critical solutions to the aerospace, defense, and advanced industrial markets. With decades of manufacturing heritage, they've established themselves as a trusted partner known for exceptional quality, dependability, and forward-thinking innovation.
Operating as a privately held, values-centered enterprise, they maintain multiple manufacturing and engineering locations across the globe, serving premier OEMs and tier-one suppliers on cutting-edge industry programs. The organization blends the reliability of an established company with the responsiveness of a contemporary, expanding manufacturer, built on operational rigor and enduring client relationships.
Position Overview
Our client seeks a Director of Manufacturing Operations to join their executive leadership and take ownership of several operating divisions within their aerospace and defense business.
This opportunity presents remarkable advancement prospects for a seasoned manufacturing leader with demonstrated success managing sophisticated, multi-location operations. Regular travel across manufacturing facilities is an essential aspect of this on-site position.
Core AccountabilitiesOperational Excellence
Ensure compliance with industry quality standards and regulatory requirements
Lead initiatives in production performance, supply chain management, and process optimization
Full P&L accountability for assigned business units, ensuring financial performance, cost efficiency, and margin optimization
Drive operational excellence and continuous improvement across multiple manufacturing sites
Business Strategy
Collaborate with cross-functional teams in engineering, sales, and program management to accelerate innovation and delivery
Develop and execute business strategies that align with enterprise objectives and support sustainable growth
Identify opportunities for market expansion, new customer engagement, and strategic partnerships
Team Development
Promote talent development, succession readiness, and organizational capability building
Foster a culture of accountability, collaboration, and servant leadership
Build and develop high-performing teams across multiple locations
Financial Management
Present operational results and strategic insights to the executive team with clarity and impact
Deliver consistent, data-driven performance against ambitious growth targets
Maintain rigorous financial oversight and forecasting accuracy
Requirements
Educational Background:
Advanced business education (MBA or equivalent) preferred
Bachelor's degree in Mechanical Engineering (required)
Industry Background:
Experience managing multi-site operations and diverse product portfolios
Demonstrated success in highly regulated, quality-driven production environments
Deep understanding of precision machining, component manufacturing, or engineered systems
Aerospace or defense manufacturing background required
Leadership Background:
Proven success in senior operational or general management roles with full P&L responsibility
Minimum 20 years of progressive leadership in manufacturing operations
Technical & Business Capabilities:
Expertise in Lean, Six Sigma, and continuous improvement methodologies
Ability to translate operational metrics into strategic decisions
Strong financial and analytical skills with a strategic mindset
Benefits
Competitive base salary commensurate with experience (range: $250,000-$300,000)
Annual performance bonus
Long-term incentive or equity participation
Comprehensive health, dental, and vision coverage
401(k)
Paid time off, family leave, and relocation support
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at ******************************
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
$250k-300k yearly 14d ago
Customer Operations System Manager
Hhaexchange
Operations director job in Washington, NY
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
As our Customer Operations Systems Manager, you will own the end-to-end configuration, optimization, and ongoing management of Gainsight CS, Gainsight PX, and Pendo. You will be the expert for these tools and collaborate cross-functionally with Customer Success, Customer Experience, Product, Marketing, RevOps, and IT to translate customer and digital engagement strategies into actionable workflows, dashboards, and automated programs. In this role, you will ensure these systems are fully leveraged to support team objectives and drive efficiency, while continuously identifying opportunities to improve adoption and integration across the customer operations ecosystem. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties
Platform Configuration & Administration (CS + PX + Pendo)
Configure and maintain Gainsight CS: dashboards, reports, health scoring, CTAs, playbooks, and end-to-end workflows.
Administer Gainsight PX and/or Pendo: set up user tracking, page tagging, event segmentation, digital engagements (in-app messages, walkthroughs), build analytics framework, standardize tagging and guides and establish governance for scalable management.
Implement system integrations (e.g., Salesforce, marketing automation, BI tools) to ensure clean, real-time data flows and automation.
Strategy, Metrics & Insights
Partner with Customer Success, Customer Experience, Product, and Marketing teams to define and translate business outcomes into system requirements, user journeys, and automations.
Develop, maintain, and monitor customer health scorecards, adoption metrics, product engagement funnels, NPS or NRR indicators, and dashboards.
Process Ownership & Automation
Design business workflows and automation rules: triage triggers, CTAs, and playbooks to drive proactive customer engagement and product adoption.
Support digital engagement programs for end-users at scale (e.g., in-app messaging, training nudges, onboarding guides).
User Enablement & Support
Provide training, documentation, and best-practice guidance to internal users (CSMs, Customer Communications, Product Managers, Growth, Marketing) to ensure successful adoption.
Serve as the daily system support contact: field questions, customize workflows, set permissions, and troubleshoot issues.
Performance Monitoring & Continuous Improvement
Monitor system health, data integrity, and usage metrics; recommend platform improvements and adopt new features.
Maintain deep expertise in Gainsight and Pendo, staying current with product updates and industry trends.
Other Job Duties
Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements
Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
Bachelor's degree or equivalent experience in customer success, marketing, operations, or related fields.
Hands-on experience administering Gainsight CS and Gainsight PX and/or Pendo in a SaaS environment.
Strong analytical skills; ability to build reports, dashboards, and automated workflows.
Familiarity with CRM systems (Salesforce preferred) and data integration best practices.
Excellent communication, project management, and stakeholder collaboration skills.
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role.
Preferred:
Gainsight Administrator Certification or Associate Admin level.
Experience with marketing automation platforms, BI tools (e.g., Power BI, Tableau), SQL, HTML/CSS for in-app messaging.
Experience designing and maintaining cross-platform integrations (e.g., HubSpot ↔ Salesforce, Gainsight ↔ BI tools)
Experience providing enablement or training to internal teams on platforms
Background in B2B SaaS, customer success operations, or digital customer experience.
The base salary range for this US-based, full-time, and exempt position is $110,000-$125,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$110k-125k yearly Auto-Apply 5d ago
Director of Operations
Anomatic 4.1
Operations director job in Naugatuck, CT
As an essential business, Anomatic produces innovative and sustainable packaging for today's biggest brands. By leveraging over five decades of manufacturing expertise and employing an extensive technologies portfolio, we design, manufacture, and finish incomparable stock and customized solutions for numerous markets.
Position: Director of Operations Location: Naugatuck, CT Department: Operations Reports to: CEO
The
Director of Operations
is a key leadership role in the company with specific responsibility for their flagship facility within the organization's footprint. This site produces all the company's key products in a high-volume/high-mix production environment. The Director of Operations will have full day-to-day responsibility for the facility including full oversight over plant operations over multiple departments. In accordance with top-down commitment from the leadership team, the Director of Operations will be responsible for establishing a high-performance work culture using Lean manufacturing/TPS principals. They will utilize Lean concepts in the development of a problem-solving culture and teach associates how to identify and eradicate waste, and complete root cause analysis to drive daily continuous improvement.
ESSENTIAL FUNCTIONS -
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage work priorities and timelines and allocate resources to assure assigned plant goals and timelines are met. This includes planning production operations and establishing priorities and sequences for manufacturing products.
Coordinate manufacturing activities to ensure production and quality of products meet specifications.
Lead and develop a strong daily management process with factory team to deliver on operational KPIs and business financials. Lead, coach and train employees toward Lean manufacturing concepts and foster environment for an empowered, high-performance plant.
Ability to anticipate, negotiate and manage conflicts, problems, changing situations and deadlines.
Strong floor presence: we seek an on-the-floor leader.
Make recommendations to improve productivity, quality, and efficiency of operations. Execute approved projects on budget and schedule.
Make hire and fire decisions responsibly. Train and develop a team and create a succession plan.
Maintain OSHA, environmental, and other regulatory agency compliance.
Manage work priorities and timelines and allocate resources to assure assigned plant goals and timelines are met.
Prepare operational schedules and coordinate manufacturing activities to ensure production and quality of products meet specifications.
EDUCATION & EXPERIENCE
Bachelor's degree in Manufacturing, Operations, Mechanical or Industrial Engineering or similar technical field preferred
Experience in metal fabrication is required.
Experience in metal stamping, preferably eyelet or progressive, is preferred
Experience working/scheduling in a high-volume/high-mix environment required
Strong manufacturing leadership experience in discrete manufacturing environments with demonstrable results. The ideal candidate will have 10-15 years of work experience and at least five years of experience leading operations teams.
Experience working in businesses with less than $200M in revenue. (Understands idiosyncrasies of mid-sized and/or family-owned / run businesses. Enjoys being able to make an impact more than having big company resources - big fish / small pond.)
Five-plus years working in strong Lean cultures required
Must have had roles with P&L responsibility and must have working knowledge of budgets and financial statements.
COMPETENCIES
Lean manufacturing methodologies
ERP Systems
Strategic and Tactical abilities
Microsoft Office
Root Cause Management
Collaboration
Continuous Improvement
Leadership Development
KPIs and Countermeasures
Succession Planning
Benefits you can expect from Anomatic:
Competitive Pay and bonus
Career Growth
Health Coverage Starting Your First Day
401K with Company Match, to help save for the future
Paid Time Off to Enjoy Family or Hobbies
Gym Membership Reimbursements, to help you stay active
Training, to help hone skills
Many more!
Anomatic takes pride in creating a safe and inclusive environment that encourages, supports, and celebrates the diverse voices of our employees and the communities in which they live. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
#1Anomatic
$97k-127k yearly est. 60d+ ago
Director of Manufacturing, Finishing
Steel Partners Holdings LP 4.4
Operations director job in Agawam Town, MA
OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western Massachusetts, OMG is an equal opportunity employer prioritizing the safety of our employees and customers. The company values integrity, teamwork, diversity, trust, respect, commitment, and a passion for excellence. OMG is a global company operating manufacturing facilities in Massachusetts, Illinois, and Minnesota.
Position Overview
Finishing operations-including cathodic electro coating, heat treating, packing, Stamping and Cortex plug manufacturing, are essential to delivering high-quality, performance-ready products to our customers. These processes not only enhance their durability, appearance, and functionality, but also ensure we comply with industry standards and customer specifications. Reporting to the Senior Vice President of Operations, the Director of Manufacturing, Finishing, is responsible for driving operational excellence, quality assurance, and continuous improvement across all of our finishing processes. This key position will develop strategies, tactics, and action plans to achieve key performance indicators, building relationships cross-functionally, and understanding customer and market trends to increase effectiveness. The Director of Manufacturing, Finishing, must be a strong communicator, manage their time efficiently, possess strong organizational skills, and above all, be an enthusiastic team player.
Position Responsibilities
* Promote Safety as the Number One priority of all OMG employees.
* Lead and manage Finishing operations across multiple production lines, ensuring safety, quality, and efficiency.
* Develop and execute strategic plans to optimize coating, heat treating, plating, and packing processes.
* Implement lean manufacturing principles to reduce waste, improve throughput, and enhance productivity.
* Oversee workforce planning, training, and performance management for Finishing teams.
* Collaborate cross-functionally with Engineering, Quality, Supply Chain, and Lean to resolve issues and drive innovation.
* Monitor Commercial strategies to ensure alignment with business goals.
* Foster a culture of teamwork, respect, integrity and commitment.
* Partner with SVP Operations to align forecasts, key initiatives, and budget allocation.
* Monitor manufacturing trends tied to this key business segment to ensure we remain at the forefront of corresponding technologies.
* Drive use of automation, robotics, AI and other technologies to improve quality and material velocity and reduce costs and reliance on manual work.
* Perform other tasks as assigned.
Position Requirements
* Bachelor's degree in business administration or similar field, MBA preferred.
* 7+ years' sales management experience with a proven track record of results.
* Ability to hire, train and develop a world-class Operations team.
* Proven track record as a Production Manager, Operations Manager, or other similar position.
* Capacity to manage various projects and work on tight deadlines.
* Ability to gather and analyze production data to drive material velocity.
* Creative problem solving and strong project management skills.
* Ability to adapt and overcome changing business conditions.
* PC skills including experience with MS Office Suite and ERP (QAD preferred).
* Ability to manage 24-7 operations with strong oversight of all shifts.
* Positive can-do attitude.
Physical Requirements
* Ability to walk, stand, stoop, kneel, crouch, crawl, use hands to handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance; and occasionally lift/push/pull/carry up to 25
Must be able to complete all essential job functions listed in the position responsibilities, with or without reasonable accommodation.
Position Requirements
* Bachelor's degree in business administration or similar field, MBA preferred.
* 7+ years' sales management experience with a proven track record of results.
* Ability to hire, train and develop a world-class Operations team.
* Proven track record as a Production Manager, Operations Manager, or other similar position.
* Capacity to manage various projects and work on tight deadlines.
* Ability to gather and analyze production data to drive material velocity.
* Creative problem solving and strong project management skills.
* Ability to adapt and overcome changing business conditions.
* PC skills including experience with MS Office Suite and ERP (QAD preferred).
* Ability to manage 24-7 operations with strong oversight of all shifts.
* Positive can-do attitude.
Physical Requirements
* Ability to walk, stand, stoop, kneel, crouch, crawl, use hands to handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance; and occasionally lift/push/pull/carry up to 25
Must be able to complete all essential job functions listed in the position responsibilities, with or without reasonable accommodation.
$157k-220k yearly est. 60d+ ago
Director Operation
Yo It Consulting
Operations director job in South Windsor, CT
Job Description
Qualifications:
Education and/or experience equivalent to a bachelors degree in business or engineering.
6-8 years related experience (industry preferred).
Preferred: MBA, advanced degree. 10+ years related experience (industry preferred).
Leadership:Demonstrates the ability to lead, direct, coach and motivate others to meet objectives; builds a team and builds consensus.
People Skills:Demonstrates the ability to work in a diverse group environment. Knows how to work with various communication styles. Relates well and shows respect and consideration for others; builds relationships.
Time Management:Uses time efficiently; works at a pace to get things done within an appropriate time and meets deadlines.
Decision Making Ability:Demonstrates ability to make logical and sensible decisions based on available job knowledge/information, in a variety of situations. Considers potential consequences (including others views and emotions) prior to choosing a course of action. Accepts and/or uses appropriate authority to make decisions and proceeds with confidence once decisions are made.
Problem Solving / Troubleshooting: Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions.
Analytical Skills:Able to interpret information, think critically and identify trends.
Job/Industry Knowledge:Understands and apply industry/job standards, regulations, and rules. Understands what is required to perform the job; knows what the group is responsible for and what the supporting groups are responsible for. Has a general understanding of the groups goals and objectives.
Verbal Written Communication:Demonstrates the ability to effectively discuss ideas in a clear, succinct, and organized fashion to present information in a thoughtful manner, considerate of others. Demonstrates the ability to read, write and understand the English language. Able to express ideas in writing in an organized, articulate, concise and grammatically correct manner and adjusts language to reach intended audience.
Presentation/Facilitation Skills:Demonstrates the ability to present concise and accurate information to peers, customers and management. Able to lead meetings/training sessions and generate group discussions and feedback. Speaks clearly, maintains an appropriate pace, and matches information presented to the needs of others. Uses media effectively.
Continuous Learning: Takesinitiative to seek formal/informal training. Develop new skills and improve performance; ask questions to gain understanding. Applies latest information, concepts or procedures and learns from experience.
Public speaking
Client presentation
Occasional travel
Responsibilities:
Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met or exceeded.
Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning.
Establishes, builds and maintains relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
Prepares, manages, and is accountable for budgeting, forecasting and unit cost results for multiple departments.
Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues.
Coordinates and/or facilitates training and development of staff through coaching, mentoring and training.
Serves as a team leader acting with ethical behavior and demanding the same from all team members. Communicates clearly and respectfully conveying confidence and acknowledging contributions of others. Drives the vision and values of the organization by aligning team activities and establishing strategies for achieving individual and work unit goals.
Delivers value Broadridge and its customers by finding solutions and establishing realistic plans. Continuously strives for process improvement. Collaborates with the entire organization to encourage and share knowledge and best practices across all departments.
May perform other duties/responsibilities as needed or assigned.
$96k-161k yearly est. 26d ago
Director of Operations
The Talent Shop
Operations director job in Glastonbury, CT
About the Role The Talent Shop is seeking a results-driven Director of Operations to lead a growing hospitality group known for its scratch-made burgers, craft beer programs, and curated bourbon selections. The ideal candidate has a passion for the guest experience, strong operational expertise, and a proven track record in multi-unit leadership.
Key Responsibilities
Oversee daily operations across multiple locations, ensuring consistency in food, beverage, and service standards
Partner with culinary and beverage teams to maintain excellence in menu execution, with a focus on burgers, beer, and bourbon programs
Develop and manage budgets, financial reporting, and P&L analysis to maximize performance
Lead and mentor managers and staff, fostering a culture of hospitality, accountability, and growth
Drive operational strategies to improve efficiency, guest satisfaction, and profitability
Ensure compliance with all health, safety, and brand standards
Collaborate with ownership on long-term growth, expansion, and brand development
Qualifications
5+ years of operations leadership experience in full-service restaurants or hospitality groups
Strong background in managing high-volume, concept-driven restaurants (burgers, casual dining, or beverage-focused concepts a plus)
Proven success in financial management and cost control
Excellent leadership, communication, and team-building skills
Ability to thrive in a fast-paced, entrepreneurial environment
Strategic thinker with hands-on management style
$96k-161k yearly est. 16d ago
District Director of Operations
Brookdale 4.0
Operations director job in West Hartford, CT
Brookdale is hiring a District Director of Operations to support in the operations of 10 assisted living, memory care, and independent living communities across CT, MA, and NH.
This individual must be willing to travel and live within the district they support.
Prior Leadership and Operations experience in the Senior Living Industry required.
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Bachelor's Degree in Healthcare, Gerontology, Business or other related field required. Minimum of seven to ten years experience in Operations, Marketing, Financial Planning and Human Resources Management in a management role; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Ability to work some evenings/weekends and travel frequently by air or car.
Management/Decision Making
Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation.
Knowledge and Skills
Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment and process. Has knowledge to direct multiple functions and /or departments with full responsibility for operational results. High degree of accuracy in all assignments, ability to work independently and manage time effectively. Must understand the older adult market. High degree of initiative and creativity, good judgment, excellent oral and written communication skills and the ability to motivate. Ability to operate personal computers and related software.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Requires Travel: Frequently
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for developing and providing short-term tactical direction and oversight. Develops short-term improvements impacting an area. Directs the overall operations of an assigned group of communities within a geographic region. Oversees a revenue of $20-60 Million.
Develops long-range objectives and strategies for each community within the region.
Develops annual operating budget, including census, payroll, staffing and capital forecasts. Monitors and assesses compliance with financial forecasts, productivity and goal achievement. Determines areas needing cost reduction and program improvement and implements changes as needed through the Executive Directors at each community.
Implements company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas. Enhances appropriate communication between the communities and the divisional/corporate offices.
Works with community management to implement sales and marketing activities and strategies to maximize occupancy.
Assures that resident services reflect the highest quality in conformance with federal and state law and company standards. Enhances the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping and maintenance as needed.
Evaluates, monitors, and enhances public relations efforts at each community.
Assists all regional offices with preparation for state survey and licensing.
Assures that all regional communities conform to qualitative and quantitative operating standards.
Directly supervises and evaluates performance of Executive Directors within region. Updates, trains, and coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth.
Influences change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials.
Partners with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates and families.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$116k-230k yearly est. Auto-Apply 3d ago
Director Of Operations
Entry Level In North Kingstown, Rhode Island
Operations director job in Groton, CT
Reporting to the VP of Groton Operations, the Director of Operations will be responsible for the leadership and collaboration of integrated departments, oversight, and execution of submarine final assembly activities up to and including delivery. This role may include leadership of functional shipbuilding trades such as electrical; inside and outside machinist; paint; as well as critical support trades such as lifting and handling, carpenter, and transportation. The selected candidate in this role will deliver top quality products in a manner that optimizes operational excellence for both internal and external customers for all submarine programs. The Director of Operations will be responsible for establishing and executing the vision that enables the Groton shipyard to be ready to perform work in a multi-program environment with increasing workloads, shifting demographics, and significant personnel growth. The ability to think strategically, develop a vison, and align resources will be a critical function of this role. As the Director of Operations the candidate must assure that appropriate processes are set, practiced and measured to achieve safety, quality, schedule and cost goals. The successful candidate will require strong communication skills and is responsible for providing internal operational leadership but is routinely in a position to represent the organization to internal customers and external shareholders.
In addition to the above, the selected candidate will be also responsible for:
Creating a strategic vision to capitalize on strategic advantages and seeking opportunities for future development of personnel.
Establishing and cultivating meaningful relationships across all functional areas, reaching out to others to be a true team player and running the Groton waterfront at the Director level
Championing a culture of first-time quality, self-critical behavior and continuous improvement
Developing employees and management to ensure smooth running operations and a robust succession plan
Motivating others to achieve high standards while seeking ways to continuously improve the people, process and product.
Resource planning
Qualifications
Required:
10 plus years of submarine ship building/maintenance experience with progressive increases in responsibility at the Supervisor & Manager level
Demonstrated problem solving skills and the ability to pro-actively develop resolutions to complex business and employee situations
Strong verbal and written communication skills
Influence and persuasion skills with proven success collaborating with employees at all levels of an organization
Preferred:
Bachelor's degree preferred
Strong experience and knowledge of submarine shipbuilding trades
5 years experience in operations
completion of an EB leadership program (FLG, BLG, SLDP)
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$96k-161k yearly est. Auto-Apply 11d ago
Regional Director of Operations - Full Service Restaurant
Leap Brands
Operations director job in Hartford, CT
Regional Director of Operations Industry: Full-Service Dining
A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants. This role is responsible for operational excellence, financial performance, and team development across multiple locations.
We're looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences.
Key Responsibilities
Lead 8-10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met
Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength
Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses
Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement
Why This Role?
This is a high-impact opportunity with a respected, growing brand where you'll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level.
Qualifications
4+ years of multi-unit leadership in full-service casual or fine dining
Proven ability to lead and develop teams across multiple high-volume locations
Strong financial acumen with a history of achieving operational targets
Experience managing bar programs and alcohol compliance
Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili's, BJ's Brewhouse, Yard House, Buffalo Wild Wings, or similar
Ensure compliance with health, safety, and alcohol service regulations
Execute strategic initiatives, operational improvements, and guest experience enhancements
Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback
$94k-147k yearly est. Auto-Apply 60d+ ago
Regional Director of CCRC Operations
Benchmark Senior Living 4.1
Operations director job in Hartford, CT
We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Regional Director of Operations (RDO) is responsible for strategic leadership, operational oversight, and performance accountability for a portfolio of communities, including CCRCs and rental communities. This role ensures that each community meets or exceeds benchmarks in clinical quality, resident satisfaction, occupancy, financial performance, regulatory compliance, and associate engagement. The RDO will serve as a key culture carrier, modeling the values of Called to Care, Better Together, and Be the Benchmark in all leadership practices. This position reports to the SVP of Operations.
This position requires travel within the assigned region in the northeast (Massachusetts and Connecticut), with a strong on-site presence in communities to ensure hands-on leadership, consistency, and alignment. The RDO also serves as a representative of Benchmark in industry forums, conferences, and professional events to showcase leadership, share best practices, and maintain a visible presence in the senior living field.
Responsibilities:
* Provide overall management of the Executive Directors of one or more Benchmark communities, including several CCRCs within a region providing IL, AL, MC and SNF services. In some instances may need to serve as an Interim Executive Director.
* Lead strategic planning and execution for operational excellence, with accountability for census growth, NOI performance, and clinical outcomes.
* Monitor KPIs and implement action plans where performance is below expectations.
* Responsible for innovating and implementing processes and procedures to enhance the development of talent and systems.
* Responsible for operational leadership of all communities, in some instances serving as an interim Executive Director.
* Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income.
* Strong understanding of financial management as it relates to CCRCs across all lines of business; IL, AL, MC, and SNF. Also skilled nursing revenue with Medicare/Medicaid and Managed Care and private pay revenue streams.
* Develops and implements annual operating and capital budgets with relevant internal and external stakeholders.
* Monitor and manage community budgets, ensuring alignment with company financial targets.
* Maintain regular on-site presence in each community to provide leadership visibility and guidance.
* Flash forecasts community-specific P&L reports twice monthly
* Forecasts monthly and quarterly P&L statements
* Meets with investors and/or board members as needed and provides updates on the financial growth and health of their assets.
* Coach and mentor Executive Directors and department leaders to ensure strong leadership pipelines.
* Partner with HR and TA partners to implement performance reviews, development plans, and succession strategies.
* Build a culture of ownership, accountability, and engagement at all levels of the community.
* Embraces and champions corporate growth, to include possible redesign of role.
* Manages succession planning among community leadership teams.
* Champion exceptional resident care and service throughout the continuum (IL, AL, Memory Care, and SNF).
* Ensure adherence to local, state, and federal regulations for IL, AL/MC and SNF.
* Directly oversees Regional Director in Marketing in the development and implementation of marketing and sales strategic plans.
* Uses effective interpersonal skills to influence operational excellence.
* And other responsibilities as outlined in formal job description.
Education and Experience:
* Bachelor's degree required; Master's degree in Healthcare Administration, Business, Gerontology or related field strongly preferred.
Preferred Experience:
* 7-10+ years of progressive senior living leadership experience, including multi-site oversight in CCRCs or similar environments.
* Proven success in leading complex operations, managing budgets, and driving cross-functional performance.
* Knowledge of state and federal regulations governing senior living, including Assisted Living and Skilled Nursing.
* Strong financial acumen, communication skills, and ability to lead through influence and collaboration.
* Willingness and ability to travel extensively within the assigned region-estimated 70-80% travel.
* Valid license to operate an assisted living facility, if mandated by the State in which the community is located.
* SNF Administrator License preferred.
As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability
How much does an operations director earn in New Britain, CT?
The average operations director in New Britain, CT earns between $76,000 and $203,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in New Britain, CT
$124,000
What are the biggest employers of Operations Directors in New Britain, CT?
The biggest employers of Operations Directors in New Britain, CT are: