Manager, Digital Assets Risk Operations
Operations director job in Merrimack, NH
Job Description:The Role
The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.
The Expertise and Skills You Bring
Bachelor's degree required
5+ years of relevant work experience in the financial industry, crypto experience preferred
Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services
Demonstrated analytical skills with the ability to work with and summarize data from multiple sources
Experience working with blockchain technology or related enterprises
Executive level presentation skills required
Project management experience
Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus
Experience with common data science tools & languages, a plus
CFA and/or FRM certifications a plus
Foundational understanding of blockchain technology
Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach
Natural intellectual curiosity, initiative, and love for learning new skills and capabilities
Skilled at operating autonomously to achieve results in a dynamic environment
Thrives in a dynamic organization where priorities shift to meet evolving business needs
Superb verbal and written communications skills
Strong data analysis skills (e.g., tools, strategies)
Staying abreast of the latest innovations across industry
Problem solver with a blend of creativity and analytical rigor
The Value You Deliver
Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.
Actively perform proactive and targeted data analysis to identify risks for management.
Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.
Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.
The base salary range for this position is $80,000-153,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Risk
VP of Operations
Operations director job in Rochester, NH
The Vice President of Operations for 3-Phase East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-Avangrid, National Grid, and Eversource-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the VP integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance.
Key Responsibilities
Customer & Market Engagement
- Serve as executive sponsor for Avangrid, National Grid, and Eversource.
- Build and sustain high-value relationships with utility clients and stakeholders.
- Leverage market insight to anticipate trends and position the company for sustained growth.
Commercial & Financial Management
- Partner with commercial teams on bid strategies, contract negotiations, and project mobilization.
- Drive financial performance including forecasting, cost control, and margin improvement.
- Support business development efforts to expand market share and grow revenue.
Operational Leadership
- Oversee field operations for large-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence.
- Drive operational performance, productivity, and resource utilization across the region.
- Ensure compliance with all safety, environmental, and regulatory requirements.
- Champion operational discipline and continuous improvement.
People & Culture
- Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet.
- Ensure strong succession pipelines and talent capability across the region.
- Foster cross-functional collaboration with engineering, procurement, and corporate support teams.
- Champion company values, culture, and leadership standards.
Strategic Leadership
- Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team.
- Align regional goals with corporate objectives and share insights to inform broader initiatives.
Qualifications
- 15+ years of leadership experience in field operations within energy infrastructure or heavy civil construction.
- Proven success managing regional operations with full P&L responsibility.
- Strong commercial acumen and financial management capability.
- Deep understanding of utility clients and regulatory environments in the Northeast.
- Excellent safety leadership and compliance track record.
- Track recorded of driving change.
- Bachelor's degree in Engineering, Construction Management, or Business.
Principal Operations Program Manager
Operations director job in Hudson, NH
Mercury Systems is looking for an experienced Principal Operations Program Manager to serve as the bridge between Operations and the P&L for sustaining programs in the Compute line of business, accountable for EAC's, Operations BOE in support of proposals, and overall operational performance. In this role, the Principal Operations Program Manager (OPM) will have responsibility for multiple programs, some which may be executed in sites across the U.S. In this role, you will apply your existing knowledge of operations, material requirements planning, manufacturing and business acumen within a matrixed organization. You will be responsible for developing and executing operational program strategies/plans for a program, overall ownership program performance related to materials/operations, supply risk and opportunity management and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc. You will be the conduit for the Program regarding all Operations and Materials.
The OPM will support proposals by developing and leading material and operational proposal activities including task descriptions and basis of estimates. This work will be performed in conjunction with Factory Operations, Supply Chain, and Procurement functions. Candidate must have excellent written and oral communications skills to influence and communicate effectively across multiple areas outside of one's own job function as well as with parties external to the organization. This job may have limited direct reports, however it does require your ability to influence others outside of your immediate work area to explain and gain alignment on plans, policies, practices, and procedures.
Job Responsibilities:
Operations focal for the Program IPT; accountable for Operational aspects of the program (operations, materials, issue resolution)
Capacity Planning Strategy
Operations inputs to Customer proposals (BOM costing, Operations hours/costing, tooling/jigs, and full Operations BOE generation)
Support Estimates at Complete (EAC) and monthly Earned Value reporting
Support and present Operations metrics and data through Program Reviews (both internal and external) to Mercury and Customer leadership
Supplier risk and opportunity management to include obsolescence management, reporting, and improvement actions
Maintaining/Assessing the integrity of your programs' schedule
Champion efforts to meet readiness requirements throughout a NPI stage-gate process
Change leader, helping to drive Mercury's strategy, structure, and values
This is a hand-ons position, supporting a large and complex program coupled with long-term improvements and initiatives
Strategic thinking coupled with ROI / business case development
Required Qualifications:
Typically requires a Bachelor's and a minimum of eight (8) years prior relevant experience in functional areas of Supply Chain, Operations (including Production Control), Program Management, or technical Project Management.
Strong financial acumen with experience providing inputs into and reviewing EACs, along with development of business cases
Experience in review and understanding of statements of work (SOW) and project requirements (technical and commercial)
Demonstrated strong analytical and prioritization skills
Experience leading teams with direct and indirect reports
Excellent communication skills (written, verbal, and presentation), leadership abilities, and the ability to work in an IPT environment
Critical Thinking skills
Ability to travel up to 10% as needed
Ability to obtain a DoD Secret Clearance. Must be a US Citizen to obtain a Secret Clearance.
Preferred Qualifications:
A self-starter, capable of achieving organizational and program objectives, and able to interface with all levels of internal management and external stakeholders.
Ability to succeed in the high stress, fast paced developmental environment.
Excellent time management skills and the ability to assign the appropriate priorities to the many tasks that need to be performed.
Knowledge of US Government acquisition laws and regulations (FAR).
Proficient in ERP/MRP business systems
Knowledge of MRCY-type products
Knowledge of EVMS
This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. government.
Location:
This is a hybrid position in Hudson, NH.
Enjoy every other Friday off with our 9/80 work schedule!
Director Quality and Continuous Improvement
Operations director job in Hudson, NH
Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.
* Start strong - Medical, dental, and vision coverage begins on your first day
* Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
* Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
* Keep learning - Take advantage of tuition reimbursement to further your education or skillset
* Live well - Our wellness incentive program rewards healthy habits
* Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
* Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
The typical base pay range for this position at the start of employment is expected to be between $140,000 - $160,000 per year + bonus. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.
This position is responsible for leading and overseeing all aspects of Lean Six Sigma and the company's Quality Management System to ensure the highest standards of quality across the production process. You will partner closely with cross-functional teams-including engineering, design, procurement, service, production, and customer service-to drive improvement and sustainability initiatives that enhance product quality, increase production efficiency, and exceed internal and external customer expectations. The successful candidate will serve as a change agent who motivates others and champions a culture grounded in Lean Six Sigma and quality excellence. This role is based at our Hudson office and follows a hybrid work schedule.
Roles and Responsibilities
* Develop and implement a comprehensive quality management and Lean Six Sigma (LSS) system across manufacturing-including welding, sheet metal, metal finishing, and engineering-to meet industry standards and customer requirements.
* Lead, train, and support the quality team, providing guidance, feedback, and accountability to achieve high-quality results.
* Define and monitor quality metrics, goals, and objectives, using data analysis to identify improvement opportunities and preventive actions; collaborate with engineering, design, and CoCs as needed.
* Work with cross-functional teams to identify and resolve quality issues using root cause analysis and corrective/preventive actions.
* Develop and maintain quality control plans and standard operating procedures to ensure consistent quality practices across manufacturing, assembly, and installation.
* Lead quality management and LSS initiatives, including customer complaint resolution, root cause analysis, and implementation of corrective actions.
* Drive continuous improvement using SPC, lean principles, and Six Sigma methodologies to enhance product quality, reduce defects, and increase efficiency.
* Monitor industry trends, regulations, and best practices; provide strategic recommendations to maintain compliance and competitive advantage.
* Build strong relationships with stakeholders to support effective communication and collaboration on quality matters.
* Represent the company in customer audits, quality certifications, and industry events to demonstrate commitment to quality excellence.
* Support LPT NAM procurement with audits and assist engineering in resolving quality or performance issues.
* Partner with Operational Excellence and regional Lean Managers to implement sustainable LSS concepts.
* Encourage teams to challenge the status quo and identify opportunities to improve existing processes.
* Promote positive engagement, motivate teams through change, and help shift traditional mindsets.
* Share LSS best practices, validate cost savings (with Production Managers), and report achievements.
* Collaborate with GEA's LSS organization, coordinators, and local LSS managers.
* Identify LSS training needs and coordinate training across the region.
* Identify potential LSS Belt candidates; train and mentor them through certification.
* Evaluate progress of LSS improvement projects and provide feedback to the Head of Operational Excellence and LSS Steering Committee.
* Ensure adherence to OSHA and GEA safety standards.
* Implement processes to ensure compliance with legal, regulatory, and GEA Group standards.
* Act as a champion of GEA values, aspirations, and objectives for the business and LPT NAM division.
* Perform all other duties as assigned.
* Occasional travel within GEA locations to support audits, training, collaboration, and project execution.
Your Profile / Qualifications
Education:
* Bachelor's degree in Engineering, Management, or a related field.
Professional Experience:
* 10+ years of experience in quality management, preferably in manufacturing.
* Strong understanding of quality management principles, methodologies, and tools (ISO, Six Sigma, etc.).
* Experience working in matrix organizations with the ability to influence and lead without direct authority.
* Experience in change management and exposure to project-based business environments.
Skills & Competencies:
* Fluent in English (verbal and written).
* Strong technical expertise, project management skills, and end-to-end process knowledge.
* Excellent communication and interpersonal skills with the ability to collaborate effectively at all levels and with internal/external stakeholders.
* Strong leadership abilities with proven experience motivating teams, driving change, and achieving measurable results.
* Proficiency with quality management tools and software.
At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact.
#engineeringforthebetter
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Did we spark your interest?
Then please click apply above to access our guided application process.
Auto-ApplyDirector of Freight Logistics
Operations director job in Merrimack, NH
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days.
Responsibilities
Working under minimal supervision of the Vice President of Purchasing, referring only exceptional problems and issues for management review or approval, the Director of Freight Logistics is responsible for the strategic planning, management, profitability and optimization of the organization's entire freight and logistics operations. The Director ensures the efficient, timely, and cost-effective movement of goods from suppliers to customers.
Job Functions:
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Strategic leadership: Develops and implements overall freight logistics strategies that align with company objectives, such as reducing costs, increasing profitability, improving service levels, and enhancing operational efficiency.
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Transportation management: Oversees all aspects of transportation, including carrier selection, route optimization, freight costing tables, freight negotiation, pricing strategy and monitoring transport costs. This includes management of domestic and international shipping.
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Team Management: Manages team coordinating the freight logistics. Oversees performance, sets goals, and provides ongoing feedback. Ensures timely completion of employee related functions.
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Supplier and vendor relations: Builds and maintains strong relationships with freight carriers, suppliers, and third-party logistics (3PL) providers. Negotiates contracts and monitor performance to ensure quality service and cost-effectiveness.
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Budgeting and cost control: Develops and manages the logistics budget, analyzing transportation and storage costs to identify savings opportunities and implement cost-reduction programs.
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Process improvement: Analyzes logistics data and key performance indicators (KPIs) to identify bottlenecks, inefficiencies, and risks. Implements process improvements, potentially using methodologies like Lean Six Sigma, to boost productivity and accuracy.
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Compliance and risk management: Ensures all logistics and freight operations comply with federal and international regulations, including customs documentation and safety standards.
Develops strategies to mitigate risks and ensure business continuity.
Communicates with vendor and distribution partners to ensure compliance to our freight policies.
Min USD $120,000.00/Yr. Max USD $156,000.00/Yr. Qualifications
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10+ years of progressive experience in logistics, supply chain management, or transportation, including management-level experience.
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Leadership skills with ability to lead and motivate a diverse team and communicate effectively with stakeholders at all levels, from warehouse employees to executive management.
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Analytical abilities with strong critical thinking and data analysis skills to identify trends, solve problems, and make data-driven decisions.
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Problem-solving abilities with excellent strategic thinking to proactively address challenges like shipment delays, capacity constraints, and supplier disruptions.
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Negotiation skills with proven ability to negotiate contracts and manage relationships with external partners to secure favorable terms.
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Technical proficiency includes experience with logistics software, such as WMS and TMS, and with data analysis tools.
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Strong collaboration and teamwork skills with ability to achieve timely and efficient distribution of goods.
Auto-ApplySenior Manager, Global Security Operations Center
Operations director job in Nashua, NH
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
We're hiring a Senior Manager, Global Security Operations Center to lead our end-to-end surveillance and GSOC strategy. In this high-impact role, you'll manage a global team, drive compliance, lead investigations, and evolve the systems that protect our people, platforms, and gaming operations. You'll partner cross-functionally to anticipate risk, respond to crises, and innovate with tech all while shaping a security program built for scale.
What You'll Do
Lead and evolve our surveillance and GSOC strategy to protect people, assets, and infrastructure.
Own operational performance, compliance, and regulatory readiness across tribal, state, and federal jurisdictions.
Manage and develop a team of 20-30 professionals, fostering a culture of accountability and continuous improvement.
Direct emergency response protocols, serving as Incident Commander when needed.
Oversee surveillance technologies (VMS, access control, alarms) and ensure staff are trained in observation, documentation, and reporting.
Lead investigations and coordinate with Legal, Compliance, and law enforcement when necessary.
Collaborate across departments to anticipate risk, enforce SOPs, and drive operational excellence.
Own the roadmap for future technology, staffing, and process enhancements.
What You Bring
Experience leading 24/7 surveillance or security operations in regulated environments (casino, gaming, or government).
Proficiency with surveillance systems and knowledge of relevant laws and regulations.
7+ years in security/surveillance, including 3-5+ years managing teams.
Strong communication, documentation, and leadership skills.
Certifications (CPP, PSP, PCI, CFE, etc.) are a plus.
Willingness to travel and meet all licensing/background check requirements.
#LI-CC1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 146,900.00 USD - 183,600.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyExecutive Director, Medical Affairs Strategy Excellence & Operations
Operations director job in Concord, NH
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
****
**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Director- Business Operations
Operations director job in Concord, NH
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Director, Business Operations is responsible for supporting the Accelerate and Growth Team (CRO Business Operations) by driving clarity, alignment and execution. This role enables better decision making, identification of key focus areas, and progress tracking of top initiatives aligned with regional, functional, and corporate objectives as outlined in the 3-Year Operating Plan.
**The Main Responsibilities**
+ Manage the Business Operations team, including:
+ Risk management: maintain the enterprise risk register and lead mitigation strategies
+ Rhythm of business: develop and manage operating cadences across the organization
+ Leadership planning: design and facilitate workshops, offsites, and strategic sessions
+ Confidentiality: uphold discretion across sensitive initiatives and communications and surge needs
+ Recognition and culture: drive employee engagement and recognition programs
+ Executive communications: shape messaging and engagement strategies across leadership, build and manage executive communications concepts
+ Develop and refine the management system to ensure visibility and accountability across business objectives, including financial and operational leading indicators
+ Serve as a critical adviser to leadership, helping progress key objectives and solve challenges across the enterprise
+ Design instrumentation to assess performance against targets, refine strategic vision, and identify improvement opportunities
+ Operate as a member of the management team, contributing to short- and long-term planning to meet annual goals
+ Plan, organize, and execute externally focused business strategies using programs and processes that optimize performance
+ Create executive-level messaging and presentations, representing leadership priorities across the Lumen organization, including:
+ Storyline design and executive messaging
+ Workback plans and stakeholder alignment
+ Presentation creation for Board of Directors, earnings calls, and enterprise-wide engagements
+ Provide oversight and create linkages for cross-functional initiatives, ensuring alignment and momentum across the senior leadership team
+ Other duties as assigned
**What We Look For in a Candidate**
+ Bachelors' degree in Business, Operations, or related field.
+ 15+ years of related experience 10+ years management experience, including in a commercial organization
+ Recognizable as a leader by possessing outstanding communication and interpersonal skills
+ Ability to quickly establish credibility and rapport with a broad set of executives and constituencies
+ Strong results orientation with demonstrated track record of success
+ Strong presentation and negotiation skills
+ Ability to work in a fast paced and independent environment
+ Ability to build and sustain high performing teams
+ Experience in liaising with multiple operational contacts at executive and senior management levels
+ High degree of adaptability
+ Strong Excel, quantitative, and technical skills
+ Experience working for publicly held, US owned, global corporation
+ Ability to support multiple locations
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
\#LI-HE1
Requisition #: 340054
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Nurse Practitioner (NP) - Pain Medicine - $220,000 to $283,000 per year in Coos County, NH
Operations director job in Milan, NH
Nurse Practitioner | Pain Medicine Location: Coos County, NH Employer: Opportunity Healthcare Pay: $220,000 to $283,000 per year Shift Information: Nights - 5 days Start Date: ASAP
LocumJobsOnline is working with Opportunity Healthcare to find a qualified Pain Med NP in Coos County, New Hampshire, 03588!
Pain Management Nurse Practitioner job in Coos County, NH - offering up to $283,000 for a NP position at a local facility in Coos County. Looking for NP jobs near you? This full-time Pain Management Nurse Practitioner job offers competitive pay, incentives, and dedicated support from Opportunity Healthcare, a leading Advanced Practice agency.
Whether you're a NP relocating to New Hampshire or searching for "Nurse Practitioner jobs near me", this opportunity could be the perfect fit. Located in Coos County, this Nurse Practitioner job is easily accessible for NP's based nearby.
Don't miss out- 'Quick Apply' now to start the application process and connect with a specialized Opportunity recruiter who can match you with additional NP jobs near you.
Job Details
Pay: $220,000-283,000/Yr
Job Incentives: wRVU bonus potential On-call compensation up to $10,000 citizenship bonus annually Commencement bonus Relocation assistance Educational Loan Reimbursement CME funds + 2 weeks CME time Vacation: 5 weeks Full benefits: Health, dental, vision, life, dis
Specialty: Pain Management
Location: Coos County, NH
Job #: 25-00709
Benefits
Specialty-focused recruiters
Dedicated credentialing & onboarding team
Dedicated travel & housing assistance
Malpractice Insurance, including tail insurance for assignments
Licensing support
$750 Referral bonus
Opportunity Healthcare - An Agency You Can Trust
Opportunity Healthcare is a trusted leader in Nurse Practitioner jobs, connecting talented NPs with full-time NP jobs tailored to their unique skills and career aspirations. With over 50 years of expertise in Advanced Provider staffing, we specialize in helping Nurse Practitioners find rewarding Nurse Practitioner jobs across a variety of specialties and locations. Our nationwide network ensures that NPs searching for NP jobs near me can find roles that align with their career goals. Whether you're seeking career stability, opportunities for growth, or New grad NP jobs, we provide a seamless experience, from personalized job matching to credentialing and onboarding. Choose Opportunity Healthcare for Nurse Practitioner jobs that empower you to thrive and make a meaningful impact.
About Opportunity Healthcare
Opportunity Healthcare is a leading locum tenens agency & Advanced Practice provider, offering nationwide staffing for both staff & locum tenens jobs. We specialize in Nurse Practitioner (NP), Physician Assistant (PA), CRNA jobs. With our team's dedication & specialized experience in Advanced Practice Nurses, we provide a single point of contact, expedited services, & focused approach to meeting the needs of our providers. Our service philosophy isn't driven by volume, deadlines, or sales metrics; it's centered on people, their professions, and enhancing the lives of our nurses & the patients they serve.
1634356EXPPLAT
Business Unit Director
Operations director job in Nashua, NH
Job Description
Business Unit Director - CBS
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking a Business Unit Director to lead a customer-focused segment of our Cable Backplane Business Unit.
High speed cable backplane systems enable most of the world's IT and datacom; including leading the way for the AI/ML revolution; and require some of the most advanced manufacturing technologies, and highest levels of precision, in the engineering world. These challenges require the most creative, technical minds, and ultimately provide the most rewarding experience for an employee.
Assigned to a specific, OEM, Tier 1 strategic account, the Business Unit Director will be responsible for the full ownership of the customer within the Cable Backplane Business Unit. This role operates in a matrixed organization to drive Engineering, Product Management, Marketing, NPI, Operations, Finance, Program Management, and Quality with the goal of providing a world-class customer experience. Reporting into the Business Unit General Manager, the BUD will set the strategic direction for a specific customer, drive business development, ensure operational excellence, and foster a high-performance culture across a geographically dispersed team of indirect reports.
RESPONSIBILITIES:
For a specific customer, lead a matrixed team within the business, indirectly managing Manufacturing, Engineering, Sales/Marketing, Finance, and Operations teams to meet customer needs and influence product roadmaps
Account P&L ownership (revenue exceeding $100M per year); leading cost improvement initiatives, pricing negotiations and related contracts, inventory management, etc.
Collaborate closely with Product Management team to ensure customers are receiving the right solutions at the right time
Work with engineering and operations for execution to deliver world class, high performing customer solutions
Partner with Quality organization to ensure any issues are resolved in a timely manner, ensuring customer satisfaction at all stages
Work with the Product team to define and execute the customer-specific strategic roadmap for product development, market expansion, and operational efficiency
Own the customer relationship end-to-end, supporting the front-end of the business
Establish and monitor KPIs to drive accountability, performance, and continuous improvement across all departments
Cultivate a customer-first mindset by engaging directly with key customers and channel partners to strengthen relationships and identify growth opportunities
Champion cross-functional collaboration to ensure timely and successful product launches aligned with customer needs
Influence and operate within the broader High Speed Products Group, pulling in sister business unit stakeholders where relevant to expand the opportunity funnel
Represent the business unit in executive and corporate reviews, ensuring alignment with broader organizational goals
Ensure compliance with corporate policies and support enterprise-wide initiatives
QUALIFICATIONS:
Bachelor's degree in Engineering; advanced degree preferred
10+ years of senior leadership experience, including customer facing experience in a manufacturing or industrial environment
Industry and customer knowledge of Telecom/Datacom market segments (Mobile Networks, Storage, Servers, Routers, Switches, etc.)
Well organized and comfortable working in a matrixed environment with ability to communicate effectively with cross functional, geographically dispersed and culturally diverse marketing, engineering, quality and manufacturing teams, vendors and customers
Proven track record in strategic planning, operational leadership, market development, and financial management
Exceptional leadership, communication, and organizational skills
Strong analytical and problem-solving capabilities with a bias for action
Ability to inspire and lead cross-functional teams toward ambitious goals
Willingness and ability to travel domestically and internationally up to 40%
Director of Operations
Operations director job in Rochester, NH
Our award-winning client is seeking a Director of Operations to join their team. As the Director of Operations, you will be responsible for the day-to-day management of our Innovations Center, Fulfillment Center, and Print Production Design Studio. You will play a pivotal role in ensuring operational excellence, driving efficiency, and fostering a culture of innovation.
Responsibilities:
Develop and implement operational policies and procedures to optimize efficiency and effectiveness.
Continuously identify opportunities to enhance processes, reduce costs, and improve quality using Lean Manufacturing, Six Sigma, and other methodologies.
Ensure compliance with ISO 9001 or ISO 13485 standards and maintain a strong focus on quality throughout the organization.
Create a safe and healthy work environment for all employees, adhering to safety regulations and best practices.
Build and maintain strong relationships with suppliers, negotiate favorable terms, and ensure timely delivery of materials.
Address customer inquiries and concerns promptly, ensuring high levels of customer satisfaction.
Foster a positive and collaborative work environment, motivating and empowering your team to achieve their goals.
Assist with budgeting, reporting, and financial planning.
Required Qualifications:
Bachelor's degree in Materials, Plastics, Textiles, or Chemical Engineering.
10+ years of experience in the textiles, coatings, or plastics industry.
Proven track record in operational management, with experience in Lean Manufacturing, Six Sigma, and quality management systems.
Strong leadership skills and ability to motivate and inspire teams.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Willingness to travel domestically and internationally as needed.
Operations Director
Operations director job in Rochester, NH
Job Requirements
Why work for us?
Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.
With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.
Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!
Key Responsibilities
New Hampshire Plant (Direct Responsibility):
Care For Our People And Our Environment
Champion EH&S initiatives to ensure a safe and compliant working environment.
Ensure compliance with all regulatory and company standards.
Work with all authorities to deliver on our sustainability initiatives
Drive Profitable Growth
Analyze the plant and make decisions through a financial lens.
Manage plant budget, capital projects, and resource allocation.
Understand, products, processes and customers and develop and execute strategic plans to improve efficiency, reduce costs, and increase throughput.
Implement and sustain Lean Manufacturing and Six Sigma practices.
Create Alignment and Accountability
Set the vision and BU strategy for the site teams in conjunction with the General Manager and Snr Operations Director
Lead daily operations including production, maintenance, quality, supply chain, safety, and continuous improvement.
Drive customer-focused improvements in delivery performance, product quality, and responsiveness.
Effectively manage complexity and multiple issues.
Build Strategic Partnerships
Model Alkegen's Core Values consistently. Demonstrate a strong sense of urgency and take informed risks to achieve business objectives.
Lead by example with a strong presence and accountability. Exhibit cultural sensitivity and work across cultures. Strong communication skills are required.
Champion new ideas and motivate key stakeholders to pursue innovation. Share a sense of purpose and passion for new opportunities.
Exhibit an entrepreneurial mindset.
Enhance Organizational Talent:
Build and develop high-performing teams through coaching and leadership.
Engage all levels of your organization. and motivate the teams.
Hire and develop great talent, drive a performance mindset, and manage underperforming team members.
Develop leadership across disciplines and cultures.
France Plant (Indirect Responsibility):
Ensure EH&S compliance and customer satisfaction goals are met through collaboration with local leadership.
Align operational goals with corporate strategy and customer expectations.
Align with site leadership on weekly financial forecasts and performance metrics to ensure goals are met.
Delivery of site plans for improvement and growth to meet BU and customer needs.
Engage and grow the local team ensuring we develop talent for now and the future.
Develop cross-functional initiatives and shared services between both plants.
Act as a liaison between corporate leadership and the France site.
Qualifications
Bachelor's degree in engineering, Operations Management, or related field (master's preferred).
10+ years of progressive experience in manufacturing operations, preferably in filtration or related industries.
Proven leadership experience managing plant operations successfully.
Demonstratable capabilities in budget and P&L management, Working Capital, EBITDA, and capex management. Show an ability to drive results to achieve short-term and long-term financial targets.
Excellent analytical skills and an ability to be inquisitive.
Track record of safety dedication with a strong knowledge of EH&S regulations and best practices.
Demonstrated success in improving customer satisfaction through operational excellence.
Expertise in Lean, Six Sigma, and continuous improvement methodologies.
Excellent communication, strategic thinking, and problem-solving skills.
Ability to travel (internationally) as needed.
Preferred Skills
Experience with ISO standards and regulatory compliance.
ERP systems proficiency (SAP, Oracle, etc.).
Change management and organizational development expertise.
Multilingual capabilities (French proficiency is a plus).
At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.
Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class.
Auto-ApplyOperations Manager
Operations director job in Chesterfield, NH
Full-time Description
G.S. Precision manufactures critical components for the Aerospace and Defense industries. With 700 employees across four integrated locations totaling 230,000 sq. ft., we draw on 60+ years of experience and cutting-edge technology to deliver consistent, high-quality results.
Our Mission & Values: To provide a proud, caring, and safe environment that allows our team to thrive in delivering value to our customers. We encourage creative thinking and problem solving. We grow our company through open communication, strong leadership, and continuous improvement that benefits our customers, employees, their families, and our communities.
Our Vision: To be the most trusted global partner in precision manufacturing and assembly of highly engineered mission critical products, recognized for our commitment to innovation, quality, and ability to enable our customers success.
Generate Sustained Profitability
We offer a competitive benefits package, which includes but not limited to:
Comprehensive Health, Dental and Vision Care Coverage
Company Paid Life and AD&D Insurance
Company Paid Short-Term Disability
401 (k) Matching Retirement Plan
Employer Funded Health Reimbursement Account
Flexible Spending Account
Paid Holidays
Generous Paid Time Off
Dependent Care Spending Account
Employee Assistance Program
Educational Assistance Program
Employee Referral Bonus
Safety Shoe Allowance
Prescription Safety Glasses Program
Shift Differentials for 2nd and 3rd Shifts
Bereavement Leave
Job Description
The Operations Manager is responsible for overall operations including processes, flow, personnel, inventory, and reporting within our Brattleboro Division - South Plant facility. The successful candidate is able to provide leadership and vision to the organization while developing short and long term strategies for the business.
Requirements
Monitor operations for efficiency and safety, ensuring that all applicable regulatory requirements are met and followed.
Maintains and supports production schedules through direct reports to meet internal goals as well as expectations of customers.
Manages production supervisors and their staff. Responsible for staffing, managing, training/developing, and coaching. Manages performance and develops operating procedures.
Responsible for maintaining internal customer service and quality product while maintaining a continuous improvement mindset to increase efficiency.
Manages projects designed to improve the business and expand capacity and sales.
Develops business strategies and oversees budget.
Reports and presents state of the business to executive leadership.
Relationships and Roles:
Maintains positive relationships with all levels of the organization
Maintains superior internal customer service
Leader in organization and motivator of staff
Job Specifications:
Bachelor's degree or equivalent 10+ years of experience preferred. OR GSP Equivalent
Significant technical knowledge of manufacturing processes and product design
Knowledge of healthy and safe working conditions
Ability to lead teams and manage projects
Analytical skills, problem solving and conflict resolution
Verbal and written communication skills
Self-directed
Sense of urgency
Ability to be a transformative leader
Understanding of Lean culture and willingness to drive it
We are looking for people who are highly motivated with the ability to work in a fast-paced environment. Must be a professional with strong work ethic and comfortable working as part of a team that includes all levels of the organization.
Come join our team!
G.S. Precision is committed to Equal Opportunity Employer (EOE) and to be in compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
Salary Description $80,000 - $120,000 Annually
Director Of Operations
Operations director job in Manchester, NH
Director of Operations
The Director of Operations is a key leadership role responsible for translating strategy into disciplined execution. Reporting directly to the Chief Operating Officer (COO), this individual will oversee departmental leadsincluding tax, client services, legacy and compliance and work closely with the Client Experience and Planning Operations teams to drive firm-wide efficiency, accuracy, and accountability.
This role exists to streamline execution, reduce errors, and ensure timely delivery across all operational functions. The ideal candidate is a data-driven decision-maker with strong financial acumen, capable of identifying inefficiencies, improving communication across departments, and maintaining a culture of operational excellence.
Key Responsibilities
Operational Leadership
Lead and manage day-to-day operations, ensuring projects and deliverables are executed on time, within scope, and to standard.
- Oversee department heads to foster alignment, accountability, and high performance.
- Establish clear KPIs and success metrics for each team and use data to evaluate progress and drive improvement.
Execution & Efficiency
- Create and implement systems to eliminate bottlenecks, reduce rework, and improve accuracy of deliverables.
- Prioritize operational projects and ensure deadlines are met through proactive planning and structured execution.
- Partner with the COO to manage timelines, resources, and priorities to ensure initiatives are delivered efficiently and with precision.
- Build a culture of first-time-right executionreinforcing attention to detail, process discipline, and personal accountability.
Data-Driven Decision Making
- Use analytics and performance data to inform operational strategies, resource allocation, and process improvements.
- Develop dashboards and reporting tools that provide leadership with real-time visibility into operational health and key metrics.
- Leverage data to identify trends, track performance, and measure the ROI of operational initiatives.
Financial Responsibility
- Maintain oversight of operational budgets, vendor contracts, and departmental spending to ensure financial discipline.
- Identify cost-saving opportunities through process optimization, technology utilization, and vendor management.
- Collaborate with firm Controller and the COO to ensure operational decisions align with firm profitability and growth targets.
Collaboration & Communication
- Strengthen communication channels between departments to ensure consistent execution and information flow.
- Partner closely with Client Experience and Planning Operations to maintain seamless handoffs and unified client outcomes.
- Serve as a central point of coordination between leadership and operational teams to reduce miscommunication and duplication of effort.
Family Office Integration
- Lead the operational framework and process integration of the firms family office model.
- Ensure that tax, legacy, and financial planning functions operate cohesively to deliver a high-touch, coordinated client experience.
- Design scalable systems to support complex, multi-generational client relationships with consistency and precision.
Qualifications
Bachelors degree in Business, Finance, or related field
- 5-8 years of progressive experience in operations management
MUST have RIA/ wealth management experience, leadership and/or Director level experience for consideration.
- Proven record of improving efficiency, meeting deadlines, and reducing operational errors.
- Demonstrated ability to make data-driven decisions and manage budgets effectively.
- Strong leadership and communication skills with the ability to drive accountability across teams.
- Experience implementing workflows, automation, or process improvements at scale.
- Analytical mindset with exceptional organizational and time management abilities.
Certifications/ licenses/ financial designations a plus
Success Looks Like
- Projects completed on time and with high accuracy.
- Fewer operational mistakes and improved accountability across teams.
- A culture of data-informed decisions and financial discipline.
- Measurable improvements in efficiency, communication, and client satisfaction.
- Seamless integration and performance of the family office platform.
Comp/Benefits:
We believe in taking care of the people who take care of our clients. Our benefits are designed to support yourwell-being, growth, and work-life balance, including:
100% employer-paid health, dental, and vision insurance
Compensation structure: base salary $90,000 - $100,000
Unlimited paid time off (PTO)and flexible scheduling
Short-term disability, long-term disability, and life insurance fully covered
401(k) retirement plan with 4% company match
Professional development and continuing education opportunities
Collaborative, people-first culturethat values innovation and accountability
Engaging workplace perks, including team events, community-focused volunteer initiatives and more
Arcadia challenges you tofearlessly live every day like its Saturday.
Anticipated start date: 1/5/2026
Director of Total Rewards & People Operations
Operations director job in Bedford, NH
Aspire Living & Learning is a mission-driven, non-profit organization dedicated to empowering neurodiverse individuals across New England and Maryland. Through innovative programs and compassionate services, we support people to live, learn, and work as independently as possible. Join a collaborative, values-based organization where your work directly impacts the lives of others.
The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems.
Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement.
Key Responsibilities
Compensation Leadership
Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact.
Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs.
Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment.
Oversee pay equity audits and lead corrective action planning.
Partner with Finance to model costs, forecast future needs, and support long-range workforce planning.
Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization.
Total Rewards Strategy
Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy.
Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments.
Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact.
Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs.
Oversee the development of clear, employee-centered communications about Aspire's total rewards programs.
Benefits, Leave, and Compliance
Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery.
Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes.
Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings.
Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities.
HRIS & People Data
Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience.
Oversee system configurations, workflows, reporting, and upgrades.
Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting.
Collaborate with IT and Enabling Technology to advance automation and self-service functionality.
Operational Excellence & Leadership
Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration.
Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden.
Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies.
Prepare and manage budgets, reports, and dashboards for People & Culture operations.
Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
7+ years of progressive HR experience with at least 3 years in a leadership role.
Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards.
Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly.
Proven experience managing vendor relationships and leading cross-functional projects.
Proficiency in UKG or other major HRIS systems.
Deep knowledge of applicable state and federal employment and benefits laws.
Excellent interpersonal, communication, and leadership skills.
Strategic thinker who can balance operational precision with long-term vision.
Must have satisfactory background checks.
Valid driver's license and safe driving record.
Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency's commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning.
Lateral Transfers:
You do not need to submit an application at this time. You need to let your HR Partner know you're interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager.
Promotions/ Cross-functional jobs:
Please let your HR partner know you're interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application.
Below is the name and information of your HR Partners to be contacted prior to applying for a promotion or cross-functional opportunity.
Connecticut (AS) employees: Heather Murphy, ******************
Connecticut (Child Services) employees: Wanetta Wilcher *******************
Maryland employees: Debbie Duran *****************
Massachusetts employees: Michelle Cutting ********************
New Hampshire employees: Michelle Cutting ********************
Vermont employees: Judy Stermer, *******************
Shared Services and Agency Leadership: Judy Stermer *******************
Auto-ApplyDirector, Corporate Finance
Operations director job in Portsmouth, NH
FirstLight is a leading telecommunications company dedicated to providing cutting-edge communication solutions to our customers. We are committed to innovation, reliability, and customer satisfaction. As we continue to grow and expand our services, we are seeking a talented Director, Corporate Finance, to join the team.
Job Summary:
The Director, Corporate Finance, will lead financial planning and capital strategy efforts for the company, with a focus on debt management, banking relationships, and strategic transactions. This role is central to supporting the company's capital-intensive fiber network expansion and M&A activity, ensuring financial resources are effectively deployed to maximize growth and shareholder value. The Director plays a key role in the CFO department and will partner closely with Sales, Operations, and Accounting teams.
Key Responsibilities:
* Lead development and maintenance of detailed financial and banking models to evaluate debt structures, financing arrangements, and capital deployment strategies.
* Assist on relationships with banks, credit facilities, and lenders; oversee compliance with debt covenants and reporting requirements.
* Provide strategic financial analysis for acquisitions, joint ventures, partnerships, and other corporate transactions.
* Partner with FP&A to incorporate financing and capital markets assumptions into budgets, forecasts, and long-range plans.
* Drive scenario and sensitivity analyses to assess liquidity, leverage, and capital structure under varying market conditions.
* Support debt and equity capital raises, refinancing activities, and negotiations with financial institutions.
* Monitor industry trends, market benchmarks, and competitive activity to inform corporate finance strategy.
* Serve as a senior finance advisor on ROI and payback analyses for fiber builds, network expansion, and new market entry.
Qualifications:
* Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CFA, or CPA strongly preferred.
* 8-12 years of progressive experience in corporate finance, investment banking, infrastructure/telecom finance, or private equity.
* Expertise in financial modeling, valuation, and capital structure analysis (DCF, IRR, ROI, payback, leverage metrics).
* Strong knowledge of debt instruments, credit facilities, and capital markets transactions.
* Demonstrated experience in M&A evaluation and execution.
* Excellent communication skills with the ability to present to senior executives, boards, and external stakeholders.
* Proven ability to manage multiple priorities in a fast-paced, growth-oriented environment.
Skills:
* Experience in the telecom, fiber, utilities, or infrastructure sectors.
* Familiarity with key telecom metrics such as ARPU, churn, and network build economics.
* Track record of leading lender presentations, due diligence processes, and capital market transactions.
* Strong relationships with banking, infrastructure, or PE communities a plus.
Benefits and Compensation:
FirstLight offers a competitive benefits package including a comprehensive medical benefit, tuition reimbursement, paid time off, 401(k) and flexible work arrangements.
Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive.
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
Environmental Services / Custodial Operations Manager 2
Operations director job in Peterborough, NH
Role OverviewSodexo is looking to hire an Environmental Services / Custodial Operations Manager 2 for Monadnock Community Hospital (MCH) which is a 25-bed Critical Access Hospital in Peterborough, NH offering comprehensive healthcare services to the community.
The Ops Manager will work primarily M-F approximately 9AM -5PM, must be flexible to cover other shifts and weekends/holidays as needed.
This manager will report to the Multi Service General Manager, oversee two leads with 10-15 FTEs and have the opportunity to transition with the current leader.
Monadnock Community Hospital is located in the heart of scenic Peterborough, New Hampshire, our hospital offers more than just a place to work-we offer a place to thrive.
Nestled in the beautiful Monadnock region, our welcoming team environment is part of a vibrant town known for its arts, culture, and endless opportunities for outdoor recreation.
Whether you're hiking Mount Monadnock, enjoying local galleries and music, or connecting with a tight-knit community that truly cares, you'll find that working here is more than a job-it's a lifestyle.
Come join us and make a meaningful impact every day.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services.
Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
Incentivesthis role may be eligible for a sign-on bonus What You'll Dobe responsible for driving client and patient satisfaction scoresprovide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control departmentwork with the Environment of Care Committee and Infection Prevention Directoreffectively manages the Unit Operating Systemsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping systemhave experience driving customer service and/or guest satisfaction results in a healthcare environment is preferredpossess strong leadership skills and can work independently to drive program compliance and reach project target dates of completioncan analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change managementhave experience effectively managing projects within agreed upon timelinesare results and safety drivenhave in-depth knowledge of housekeeping systems and procedures Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Director, Stadium Operations
Operations director job in Manchester, NH
About the New Hampshire Fisher Cats: The New Hampshire Fisher Cats, Double-A affiliate of the Toronto Blue Jays, deliver exciting baseball and family-friendly events at Delta Dental Stadium. With a legacy of developing top talent and giving back through the Fisher Cats Foundation, they are a vital part of the Manchester community. The New Hampshire Fisher Cats are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment. Position Overview: The Director, Stadium Operations will oversee general maintenance, upkeep and day-to-day operations of Delta Dental Stadium. Stadium Operations provides maintenance, clean-up, general ballpark operations, parking, and clubhouse operations for Delta Dental Stadium.
Essential Duties and Responsibilities:
Oversee stadium maintenance and operations for Delta Dental Stadium
Partner with DBH's Senior Director, Stadium Operations & Event Services to provide consistent, efficient, and superior facilities management
Prepare and manage the annual budget for annual stadium expenses
Strive to complete repairs and maintenance in-house when applicable
Attain high-level knowledge and adhere to all MLB PDL compliance regulations
Ensure Delta Dental Stadium is in compliance with MLB's PDL
Support operations of all Toronto Blue Jays and Delta Dental Stadium facility events including event and game-day setup, customer service, ticket taking, parking, security, field maintenance, and other operations as needed around the stadium
Recruit, hire, train, schedule, and lead seasonal Stadium Operations staff
Manage parking operations
Attain a deep knowledge of the ballpark and its amenities, and be able to direct fans accordingly
Ensure security and safety of patrons and co-workers at Delta Dental Stadium at all times. Develop & execute a Risk Management Safety Plan, work with Police Officers, Fire/Medical personnel, and County officials when necessary to secure the ballpark
Represent the Delta Dental Stadium and Toronto Blue Jays brand in a professional and positive manner both inside & outside the ballpark
Minimum Qualifications:
Bachelor's Degree (preferred but not required)
5 years' experience maintaining a venue or facility
Experience with some small engine equipment is a plus (leaf blower, pressure washer, lawn mower, weed eater, etc.)
Painting experience is a plus
Must be able to lift 50 lbs
Ability to safely operate equipment
Ability to solve problems quickly and professionally
Ability to work independently and as part of a team
Organized and detail oriented
Reliable and punctual
Ability to remain calm in a fast-paced environment (Standing continuously for multiple hours, as well as walking up and down stairs)
Must complete a successful background check
Must be able to work outdoor events on evenings, weekends and holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Senior Companion Program Coordinator - Coos County
Operations director job in Lancaster, NH
Community Action Program of Belknap-Merrimack CountiesEmpowering Communities and Enriching Lives. Join Our Mission! Location: Coos County, NHHours: Part Time, 28 hours per week Salary Description: $25.91 per hour
About Community Action Program Belknap-Merrimack (CAPBM):
The Community Action Program Belknap-Merrimack Counties, Inc. (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.
What It's Like to Work Here:
Working at CAPBM means being part of a collaborative team driven by a passion for making a difference. Our supportive, inclusive environment fosters professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of individuals and families we serve. We value commitment, innovation, and adaptability, making every day an opportunity to create impactful solutions and meaningful connections within our community.
A Day in the Life as a Senior Companion Program Coordinator - Coos County:
As a Senior Companion Program Coordinator you'll be responsible for maintaining close contact with volunteering stations and monitoring Senior Companion volunteer activities. This position acts as advocate for volunteers when necessary and has recurring access to vulnerable populations. Your day will involve:
Coordinating Senior Companion assignments and activities in cooperation with appropriate volunteer station staff.
Being responsible for recruitment, selection and assignment of Senior Companions.
Coordinating orientation and in-service activities for Senior Companions.
Providing counseling and information to Senior Companions as needed.
Assisting with maintaining record of Senior Companion files and program data.
Completing required criminal background checks on volunteers
Your role supports the concept, goals and objectives of the Senior Companions, volunteer station staff and community service agencies.
Requirements
Qualifications to Be a Senior Companion Program Coordinator - Coos County:To excel in this role, you'll need:
Education: Associate's degree in human services or related field preferred, or at least two years of human service experience
Experience: At least two years of experience in social work, administration, or management. Knowledge of community support services. Some supervisory experience and the ability to work effectively with older adults a plus.
Skills: Excellent written and oral communication skills, as well as proficiency with Microsoft Office Suite. Ability to learn tracking software programs.
Characteristics: Ability to coordinate numerous and diverse activities, programs, and recreational trips.Candidates must have the ability to manage their schedule in a way that minimizes travel.
Technical: Some budgeting or financial management experience.
New Hampshire Department of Safety Criminal record check, Bureau of Elder and Adult Services background check and Federal background checks required.
A valid driver's license and reliable transportation may be required for occasional travel between program locations.
Ready to Apply?
If this job sounds like a fit for you, click on the ‘apply' button below. We'd love to hear from you! Together, we can empower communities and enrich lives.
Community Action Program Belknap-Merrimack Counties, Inc. is an Equal Opportunity Employer.
Salary Description $25.91 per hour
Regional Director of Operations- Northeast
Operations director job in Brookline, NH
Director of Regional Operations - Northeast Thrive Pet Healthcare | Remote with Regional Travel Must live in or be willing to relocate to the Northeast United States Thrive Pet Healthcare is a leading veterinary network with over 400 hospitals across the U.S. Our mission is simple yet powerful: to nurture those who care for animals. We do this by providing exceptional clinical care, investing in our people, and fostering a connected community across our network.
About the Role
The Director of Regional Operations - Northeast supports one or more geographic markets within Thrive Pet Healthcare's network. This leader drives alignment, collaboration, and operational excellence across hospitals of all types.
Reporting to the Vice President of Operations, this individual will partner closely with hospital leadership teams to guide performance, ensure a strong hospital culture, and deliver an outstanding client and patient experience. The role involves frequent visits to hospitals throughout the region to support leaders, optimize operations, and implement company-wide initiatives.
Key Responsibilities
People, Team, and Culture
* Build relationships with hospital teams to promote engagement and a positive, inclusive culture.
* Mentor and coach hospital leadership teams, setting clear expectations and supporting their professional development.
* Collaborate with People Operations on recruiting, retention, learning, and change management strategies.
* Conduct on-site visits to gather feedback, identify opportunities, and strengthen team performance.
* Champion Thrive Pet Healthcare's mission and values, ensuring alignment across all regional hospitals.
Client and Hospital Experience
* Partner with hospital teams to understand local market needs and client expectations.
* Collaborate with the marketing team to develop strategies that drive growth and community engagement.
* Ensure every hospital provides a clean, safe, and welcoming environment for clients, patients, and team members.
* Support initiatives to promote Thrive Pet Healthcare's wellness and membership programs.
Financial and Operational Leadership
* Collaborate with the VP of Operations and hospital teams to develop and manage budgets and financial goals.
* Monitor key performance indicators (KPIs) and identify opportunities to improve performance.
* Support financial health and sustainability across the region through data-driven decision-making.
* Promote medical and operational excellence by reviewing key metrics, ensuring high-quality care, and optimizing workflows.
* Leverage systems such as electronic medical records and Workday to improve efficiency and consistency.
* Ensure compliance with all Thrive Pet Healthcare, local, and federal policies and regulations.
Desired Competencies
* Flexible and adaptable to meet the unique needs of each hospital.
* Approachable, collaborative, and supportive of hospital leaders and teams.
* Strong accountability and problem-solving abilities.
* Strategic thinker who can translate vision into execution.
* Proactive, solution-oriented, and resilient under pressure.
* Exceptional communication and interpersonal skills.
* Passionate about veterinary care and the well-being of pets, clients, and team members.
Education & Experience
* DVM or Bachelor's degree in Business, Operations Management, or a related field.
* Minimum of 3 years of leadership experience in a multi-location organization.
* Experience in veterinary operations (e.g., Hospital Administrator, Medical Director, or similar role) strongly preferred.
* General Practice and/or Emergency experience is a plus.
* Certified Veterinary Practice Manager (CVPM) certification preferred but not required.
Additional Information
Travel: Frequent travel required throughout the Northeast region.
Compensation: Competitive and commensurate with experience, qualifications, and location.
Thrive Pet Healthcare offers a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, continuing education support, and more.
At Thrive Pet Healthcare, we celebrate and embrace the uniqueness of our team members, pet parents, and patients. We are committed to creating a diverse, equitable, and inclusive environment where everyone belongs and feels empowered.
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