Operations director jobs in New Orleans, LA - 196 jobs
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Chief Operations Officer
Louisiana Gateway Port
Operations director job in Belle Chasse, LA
Chief Operations Officer (COO)
Reports To: Executive Director
Employment Type: Full-Time, Executive Level
The Chief Operations Officer (COO) at the Louisiana Gateway Port in Plaquemines Parish, Louisiana joins the C-suite comprised of the Executive Director of the Port, the Chief Administrative Officer, Chief Legal Officer and Chief Financial Officer to contribute to the execution of the Master Plan and Strategic Vision of the Executive Director and Port Commission. This leader provides executive leadership over all operational functions of the fastest-growing port in the nation. This includes operational process control, oversight of marine terminal logistics, ferry services, infrastructure projects, emergency response, and port security. The COO directly supervises the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring alignment of operations with strategic priorities and regulatory compliance. Serving as the primary backup on all operational matters to the Executive Director, the COO ensures continuity of leadership across all operational matters, driving efficiency, resilience, and innovation while managing a workforce of approximately 61 employees.
Key Responsibilities
Operational Leadership
Develop and implement operational policies, procedures, and performance metrics, to include using the ISO 9001 system.
Direct and manage all port operations, including operational and safety tenant relationships, ferry services, and emergency response.
Provide executive oversight of the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring operational excellence and strategic alignment.
Supervise safety and fire rescue teams, ensuring readiness, training, and emergency response capabilities.
Supervise ferry and maintenance teams, ensuring readiness, training, and customer service and safety capabilities.
Coordinate vessel scheduling, dock assignments, and traffic control on the Mississippi River.
Develop and manage operational budgets, monitor variances and implement corrective measures.
Security Management
Ensure the security of port facilities, vessels, and operations in compliance with local, state, and federal regulations.
Oversee USCG security and safety compliance.
Implement and enforce security protocols, including access control, surveillance, and emergency response plans.
Continuously evaluate and improve port security measures.
Maintenance & Infrastructure Oversight
Manage maintenance and repair of port facilities, including docks, piers, buildings, and warehouses.
Oversee maintenance of port-owned vessels and vehicles to ensure compliance with safety and regulatory standards.
Direct infrastructure projects, ensuring timely delivery, budget adherence, and alignment with capital improvement goals.
Coordinate with staff and contractors to schedule repairs and minimize operational disruption.
Strategic Planning & Execution
Collaborate with the Executive Director and leadership team to advance long-term strategic goals aligned with the Master Plan.
Lead initiatives to expand port capacity, modernize infrastructure, and adopt innovative technologies (e.g., GIS, AIS).
Oversee capital improvement projects and ensure alignment with grant-funded objectives.
Grant & Regulatory Compliance
Support grant administration and ensure compliance with state and federal funding requirements.
Liaise with DOTD, U.S. Department of Transportation, USCG, US Army Corps of Engineers, Plaquemines and surrounding parishes and other regulatory bodies.
Ensure accurate reporting and documentation for audits, inspections, and performance reviews.
Team Management & Development
Lead and mentor department heads across rescue boat operations, engineering, infrastructure and capital projects, ferry services, safety, maintenance, and logistics.
Foster a culture of accountability, innovation, and continuous improvement.
Oversee workforce planning, training, and succession strategies.
Stakeholder Engagement
Represent the port in public forums, industry associations, and government meetings.
Build and maintain relationships with shipping companies, contractors, emergency services, and community partners.
Support Executive Director with business development efforts to attract new tenants and cargo.
Crisis Management
Lead emergency response efforts for vessel accidents, environmental spills, fires, or security threats.
Develop and implement contingency plans to minimize downtime and ensure continuity of operations.
Qualifications
Bachelor's degree in Marine Operations, Logistics, Business Administration, or related field (preferred).
Must hold or obtain a Transportation Workers Identification Credential (TWIC).
Military or port operations leadership experience strongly preferred (e.g., U.S. Navy, Coast Guard, or equivalent maritime service).
Significant experience in marine operations, port management, transportation, or related field.
Process control background like Lean Six Sigma or ISO 9001 preferred.
Strong knowledge of maritime security protocols, regulatory requirements, and industry best practices.
Proven experience in vessel and port facility maintenance and operations.
Proven experience in capital infrastructure expansions.
Demonstrated leadership ability to manage diverse teams and senior directors.
Excellent communication, problem-solving, and organizational skills.
Ability to respond quickly and decisively to emergencies and operational challenges.
Preferred Certifications & Skills
Leadership Training
Port Facility Security Officer (PFSO) certification.
Incident Command System (ICS) or National Incident Management System (NIMS) certification.
Emergency Management or Fire Services Leadership certification.
Experience with port automation and digital logistics platforms.
Knowledge of Louisiana maritime and emergency response regulations.
ISO 9001:2015
Work Environment
Primarily office-based with regular visits to port facilities and vessels.
May require work in varying weather conditions and emergency situations.
Periodic travel to conferences and meetings.
Physical ability to climb ladders and stairs as required.
Compensation & Benefits
Competitive executive salary commensurate with experience.
Comprehensive benefits package including health, retirement, and performance incentives.
$89k-157k yearly est. 12h ago
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Director of Contract Management
HRI Hospitality
Operations director job in New Orleans, LA
Job Description: Director of Contract Management
Director of Contract Management
The Director of Contract Management will oversee the full lifecycle of contracts across the hospitality portfolio, including management agreements, vendor contracts, service provider agreements, and brand/franchise agreements. This role ensures that all contracts support property performance, mitigate financial and legal risk, and align with ownership and brand standards. The Director will partner closely with hotel leadership, operations, procurement, legal, and finance teams to safeguard the company's interests while enabling operational efficiency and guest service excellence. The Director will also provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity.
Key Responsibilities
Oversee the review, negotiation, and execution of contracts related to hotel operations, including management agreements, vendor and supplier agreements, franchise/brand agreements, service contracts (IT, F&B, housekeeping, etc.), and project/construction management contracts.
Develop and standardize contract policies, processes, and templates to ensure consistency and efficiency across the portfolio.
Partner with hotel GMs, Directors of Operations, and ownership to evaluate contractual needs and ensure agreements align with financial and operational goals.
Negotiate business terms with vendors and service providers to secure favorable pricing, terms, and service standards.
Ensure compliance with corporate, brand, and regulatory requirements, including ADA, OSHA, food safety laws, and other applicable regulations.
Maintain a centralized contract management database, monitoring key dates (renewals, expirations, terminations) and ensuring timely follow-up.
Manage non-disclosure agreements (NDAs), particularly related to transactions, ensuring proper execution and compliance.
Provide guidance and training to property leaders and regional teams on contract obligations and best practices.
Evaluate vendor and contractor performance and enforce compliance with service-level agreements and construction/project management standards.
Prepare and present regular reporting to executive leadership on contract portfolio performance, risks, and opportunities.
Provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity.
Mentor and oversee contract administrators or specialists (if applicable).
Participate in risk management activities up to and including:
Coordinating and administering discovery requests associated with insurance claims and lawsuits.
Qualifications
Bachelor's degree in Business Administration, Hospitality Management, Legal Studies, or related field.
5-7+ years of progressive experience in contract management, legal, procurement, or related roles, preferably within the hospitality industry.
Strong knowledge of hospitality operations, vendor relationships, and brand/franchise contracts.
Proven experience negotiating high-value and complex agreements, including construction/project management contracts.
Excellent organizational, analytical, and communication skills.
Proficiency with contract management systems/software and Microsoft Office Suite.
Demonstrated leadership experience with the ability to build cross-functional relationships.
Key Competencies
Strong negotiation skills with a hospitality service mindset.
Ability to balance operational needs with risk management.
Detail-oriented, with the ability to manage a high volume of contracts simultaneously.
Collaborative, solutions-focused approach.
High integrity, discretion, and professionalism.
Knowledgeable in regulatory compliance and able to ensure adherence across multiple properties and projects.
Ability to draft revisions to contract terms and riders proposed by potential contractors in line with the best interest of HRIH.
$98k-186k yearly est. 12h ago
Market Area Manager - Baton Rouge East, LA
Credit Acceptance 4.5
Operations director job in New Orleans, LA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAHP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$19k-27k yearly est. 5d ago
VP, Operations
Open Positions at Krewe
Operations director job in New Orleans, LA
Key Responsibilities:
Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+.
Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency.
Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs.
Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility.
Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs.
Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business.
Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving.
Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops.
Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies.
Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management.
Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs.
Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates.
Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale.
Requirements:
10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail).
Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics.
Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle).
Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth.
Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses.
Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus.
Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led.
Bachelor's degree required; MBA or relevant advanced degree preferred.
Benefits and Perks:
Competitive wage
Group health plans: health, vision and dental insurance
Welfare benefits: life, ad&d, supplemental voluntary coverage
FSA Plan & HSA Program
401(K) Investment Options
Adoption Assistance, EAP, Commuter Benefits
Paid Parental Leave
Quarterly Cultural Spend
Ongoing Training and Development, an Educational Allowance
10 paid holidays and Paid Time Off accrual
KREWE employee quarterly frame allowance (of course!)
Diversity and Inclusion:
KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.
$114k-189k yearly est. 41d ago
VP of Operations
Emerging Blue, Inc.
Operations director job in New Orleans, LA
We are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset. This role is based in our New Orleans Headquarters 5 days a week.
Key Responsibilities:
Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+.
Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency.
Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs.
Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility.
Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs.
Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business.
Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving.
Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops.
Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies.
Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management.
Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs.
Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates.
Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale.
Requirements:
10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail).
Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics.
Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle).
Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth.
Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses.
Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus.
Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led.
Bachelor's degree required; MBA or relevant advanced degree preferred.
$114k-189k yearly est. 42d ago
Associate Center Operations Director
Chenmed
Operations director job in New Orleans, LA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center OperationsDirector is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
* Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
* Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
* Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
* Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
* Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
* Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
* Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
* Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
* Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
* Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
* Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
* Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
* Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
* Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
* Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
* BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
* A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
* A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$83.6k-119.5k yearly 3d ago
Wholesale Operations Director
Emerging Blue Jobs
Operations director job in New Orleans, LA
Job Description We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus.
The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand.
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
$65k-120k yearly est. 11d ago
Louisiana Director of Operations
River City Security and Investigations 3.7
Operations director job in New Orleans, LA
River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management.
Requirements:
3-5 years of verifiable security management experience.
Minimum age of 21, or as per state security license requirements.
U.S. citizenship or authorization to legally work in the U.S.
High school diploma or GED.
Background check, motor vehicle report, and drug testing required.
Self-motivation and excellent communication skills.
Proficiency in Microsoft Office Suite.
Reliable transportation and punctuality.
Responsibilities:
Obtain necessary state-required training or licensing.
Oversee day-to-day operations across Louisiana.
Approve/deny overtime, review termination disciplinary forms.
Order necessary equipment and manage company cards.
Maintain financial/capital budget for the region.
Ensure compliance with security contracts' policies.
Conduct regular meetings with staff and executive administration.
Supervise Assistant Directors and Area Managers.
Approve vacations/time off and make staffing adjustments.
Coordinate with executive/GM management teams for client relations.
View all jobs at this company
$61k-105k yearly est. 60d+ ago
Surgical Regional Manager -Coastal
Hologic 4.4
Operations director job in New Orleans, LA
New Orleans, LA, United States Orlando, FL, United States Birmingham, AL, United States Our PURPOSE-to enable healthier lives everywhere, every day-is driven by a PASSION to become global champions for women's health. We succeed by fulfilling our PROMISE to bring The Science of Sure _ _ to life through product quality, clinical differentiation, customer relationships and our team's talent and engagement.
The Regional Manager manages all sales activities in a geographic region for Hologic's surgical technologies by performing the following duties personally or through leading, motivating and supporting sales representatives and sales activities.
**Regional Manager Role:**
+ Direct staffing, training, coaching, performance evaluations, and career development planning for sales representatives
+ Develop and achieves accurate forecasts quarterly
+ Assist sales specialists where appropriate in the direct sale of the Hologic's product lines
+ Work with marketing department to promote customer laboratory demand
+ Develop district business plans and strategies
+ Represent company at trade association meetings to promote product
+ Monitor expenditures of region to confirm to budgetary requirements
**The ideal candidate would have:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Excellent communication, negotiation, interpersonal and organizational skills
+ The ideal candidate will exhibit a passion for our business
+ He or she should have good interpersonal, problem solving, organizational, communication, and leadership skills
+ He or she must also be flexible, team-orientated, self-motivated and demonstrate good judgment and a strong work ethic
+ Proven ability to motivate and direct sales team to meet goals and objectives through influencing representative behavior
+ Bachelor's degree required, MBA is a plus
+ Minimum of 5-7 years related medical sales experience required
+ Previous management experience required
+ Since this position requires you to drive extensively during the work day, a valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory
+ Overnight travel required
The total compensation range for this role is $270,000 to $350,000 This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.
Agency and Third Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
\#LI-LB2
$110k-138k yearly est. 21d ago
Executive Director, Revenue Cycle and Business Operations
Tulane University 4.8
Operations director job in Harahan, LA
The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities.
Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department.
Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications.
* Demonstrated leadership, diplomacy and relationship building skills.
* Excellent interpersonal, verbal and written communication, and presentation skills.
* Analytical reporting and staff benchmarking and report card outcomes accountability.
* Proven problem-solving, mediation, and negotiation skills.
* Strong overall technology foundation and understanding of the evolving landscape.
* Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses.
* Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions.
* Knowledge of Fair Debt Collection and HITECH Policies.
* Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders.
* Excellent organizational and time management skills.
* Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
REQUIRED BACKGROUND CHECK:
CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance.
Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance.
These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance.
* Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations.
* 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* Experience with IDX suite of revenue cycle applications
* 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers.
* Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement
* Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments.
* Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams.
* Extensive knowledge of IDX and patient portal software.
* Expert level competence in AR and Front-End operations management, financial systems, and data integration.
$77k-111k yearly est. 24d ago
Director of Operations
Hamdallah
Operations director job in Metairie, LA
Brief description
The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws.
Responsibilities:
Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback
Provide supportive leadership to store staffs by recommending insight and direction for personal development
Responsible with the Store Director for the hiring, orientation, and training of store department managers.
Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary
Initiate the completion of company required forms and correspondence timely and accurately
Responsible for managing P & L statements within assigned district
Review all store schedules. Ensure that projections are real and attainable
Give all stores weekly/monthly sales projections
Give all stores weekly/monthly payroll projections
Supervise all monthly deep cleaning procedures in stores. Enforce current schedule.
Enforce all company policies and procedures in a timely manner
Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations.
Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives.
Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc.
Responsible for overseeing new store openings and development (If Applicable)
Requirements Qualifications:
3-5 years of experience managing others
Logistics background and experience a plus
Must be comfortable working in a fast-paced busy environment
Knowledge of P&L Management
Ability to assist with moves when necessary
Self-motivated with the ability to prioritize and problem solve
View all jobs at this company
$65k-121k yearly est. 60d+ ago
2026 U.S Apprenticeship Program - Louisiana Operations and St. Charles Operations
Dow 4.5
Operations director job in Garyville, LA
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the rightplace.
About You and this role
We are seeking candidates for exciting and rewarding Apprenticeship opportunities available at our facilities in Plaquemine, LA, Greensburg, LA or Hahnville, LA within the U.S.
Apprenticeship Program.
As part of the U.S. Apprenticeship Program, Apprentices participate in a 2-3 year program offering hands-on work experience in our chemical plants while attending community college to earn a company-paid Associate's degree. During the program, Apprentices will be offered paid tuition, wages, and some benefits. Upon successful completion of the program, Apprentices will have earned an Associate's Degree in one of several technical disciplines. Apprentices will report to an Apprenticeship Program Leader who will support the Apprentice throughout the apprenticeship program. Apprentices who successfully complete the program will also be highly considered for a job within the company.
Individuals selected to fill an available Apprentice opening will be required to sign an offer letter that will commit them to working for Dow for 2 years upon being offered a full-time position.
The hourly rate of pay for this role will be at least $25.38. The exact pay rate will be communicated if you are chosen to receive an offer of employment. The hourly pay rate is set by the Company and is non-negotiable.
Expected hire date for these opportunities is June 8th, 2026; but it could go onto August 3rd, 2026 at the latest.
Responsibilities
Apprenticeship Opportunities are available in the following fields:
Process Technician (Available at either site - Plaquemine, Greensburg or Hahnville)
Instrument Technician (Available only at Plaquemine)
Electrical Technician (Available only at Plaquemine)
Millwright/Mechanical Technician (Available only at Plaquemine)
Laboratory Technician (Available only at Hahnville)
Process Technician
Process Technicians operate equipment in assigned areas of the plant and perform operations related activities per the work process. They utilize chemical manufacturing knowledge and experience to operate and troubleshoot the plant in a safe and efficient manner.
Primary Responsibilities and Key Skills
Routine operation of basic control systems and devices to monitor levels, temperatures, pressures and flow rates, and transfer of products.
Controlling, monitoring and adjustment of all control systems and manually operated equipment.
Properly lifting hoses, bolt flanges and operate valves and similar equipment including the proper clearing and isolation of equipment.
Following operating discipline, procedures, and practices to ensure a safe and efficient operation of assigned duties.
Troubleshoot process, product quality, safety, and environmental problems, and identify equipment requiring maintenance.
How to perform maintenance and project work safely and efficiently.
Clearing and tagging equipment as required and issuing Safe Work Permits for maintenance and project work.
Performing all duties with a high degree of dedication to safety and environmental stewardship.
Instrument Technician
Instrument Technicians install, maintain and repair the measuring and control instruments used in industrial processing. They work with a wide variety of pneumatic, electronic and microcomputer instruments used to measure and control variables such as pressure, flow, temperature, level, motion, force, and chemical composition to support the process plants.
Primary Responsibilities and Key Skills
Maintaining and repairing all types of instrument systems.
Troubleshooting, diagnosing, and replacing defective components on instrumentation.
Reading electrical, logic, and loop diagrams.
Electronic troubleshooting and repair skills.
Procedure use - this includes field use, review, revision, and development of procedures.
Electrical Technician
Electrical Technicians install, maintain and repair all types of electrical equipment used in industrial processing. They work with a wide variety of electrical equipment, motors, starters, breakers, wiring at many different voltage levels to support the process plants.
Primary Responsibilities and Key Skills
Maintaining and repairing all types of electrical systems.
Troubleshooting, diagnosing, and replacing defective components on electrical systems.
Reading electrical, logic, and loop diagrams.
Electronic troubleshooting and repair skills.
Procedure use - this includes field use, review, revision, and development of procedures.
Millwright/Mechanical Technician
Millwright/Mechanical Technicians install, maintain, troubleshoot and repair process and mechanical equipment used in industrial processing. The mechanical equipment may include ANSI (American National Standards Institute) pumps, various types of compressors, blowers, fans, gearboxes, mixers and agitators.
Primary Responsibilities and Key Skills
Maintaining and repairing all types of mechanical equipment.
Troubleshooting, diagnosing, and replacing defective equipment parts.
Reading blueprints and design drawings.
Mechanical troubleshooting and repair skills.
Procedure use - this includes field use, review, revision, and development of procedures.
Laboratory Technician
Laboratory Technicians follow Environmental Health & Safety and Operating Discipline / Quality System procedures and practices. They process samples according to Sample Plans. Perform basic calibration and maintenance of analytical systems. Laboratory Technician Apprentices perform routine analyses, using existing tools to evaluate validity of data, apply basic statistics, compare to specified limits and take appropriate action.
Primary Responsibilities and Key Skills
Quality calibration of Equipment
Routine Analytical Measurements including (but not limited to) Gas chromatography, Fourier-transform infrared spectroscopy (FTIR), Titration, Mechanical property testing (viscosity, rheology, density, etc.), Various pH and acidity measurements, Flammability and/or combustibility tests.
Maintenance and troubleshooting of analytical equipment
Routine cleaning and care of laboratory materials including
Solvent use
Glassware handling
Selection and use of material compatible Personal Protective Equipment (PPE)
Qualifications
Educational Requirements
A minimum of a High School Diploma or GED is required.
Individuals who are currently enrolled in high school or college or have graduated or received a GED within the last two years will be required to provide official transcripts/GED scores prior to being invited to an onsite interview.
Must have completed Algebra or Technical Math and Science coursework in High School, per graduation requirements. Completion of Chemistry and / or Physics coursework in High School is preferred.
After an offer of employment, but prior to date of hire, must complete college entrance exams / assessments at the community college to be attended. Must not be required to take any remedial or transitional coursework.
If already enrolled in the degree program related to the field you applied for or have credits that would transfer toward it, individual must have no less than 2 full semesters remaining toward the applicable degree.
Preferred educational qualification: minimum GPA of 2.500 out of 4.000 if you are currently enrolled in high school or college OR you have graduated from high school or college or obtained a GED within the last 2 years
Additional Requirements
Must be 18 years or older on or before your start date.
Must have a current, valid US driver's license or the ability to obtain prior to your start date. Please note that before being cleared to report to work, you will be required to successfully complete a Motor Vehicle Records check to verify the status of your driver's license.
Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: (If unable to access link, copy and paste in your browser).
Be able to work all applicable shifts on a rotating basis (including weekends & holidays) and work overtime, when needed.
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Preferred Skills
Active Learning: Demonstrate a strong willingness to learn and actively participate in training programs to gain a thorough understanding of manufacturing processes, safety protocols, and quality standards.
Time Management: Effectively manage time to ensure completion of tasks and upholding to production schedules, while maintaining high standards of quality and safety.
Enthusiasm for Learning: Proactively seek opportunities to learn new skills and improve existing ones, demonstrating initiative and a commitment to continuous improvement in manufacturing processes and techniques.
Troubleshooting (Problem-Solving): Skills in identifying and resolving processes, product quality, safety, and environmental issues.
Mechanical Aptitude: Ability in handling equipment and performing maintenance tasks.
Environment Health and Safety: Commitment to performing duties safely and with environmental responsibility.
Communication: Coordinating with co-workers and other team members effectively.
Physical Demands
Willing and able to meet physical demands of the job, with or without reasonable accommodations:
Lift 50 pounds, lift hoses, bolt flanges and operate valves and similar equipment routinely.
Climb ladders/stairs and work at heights.
Work in tight or closed-in spaces.
Must be able to wear and use personal protective equipment (PPE), including harnesses with a total weight capacity of 300lbs.
Work comfortably and safely at elevated heights. Candidates must be familiar with, or willing to undergo training in, the proper usage and maintenance of safety equipment to ensure safe movement and operations at heights.
Additional Notes: Relocation assistance is not provided.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-###-####) and select option 8.
$93k-121k yearly est. 2d ago
Security Operations Manager
Cox Enterprises 4.4
Operations director job in Slidell, LA
Company Cox Enterprises Job Family Group Facilities Job Profile Enterprise Security Analyst II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation
Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Cox Enterprises, Inc. is seeking a Security Operations Manager I who will be accountable for planning, developing, implementing, investigating, and managing the organization's investigative and physical security programs and strategies to include Business Continuity, safety, and crisis management.
Primary Responsibilities and Essential Functions:
* Plans, organizes and conducts investigations related to both internal and external security issues, including but not limited to theft of services and equipment, i.e., piracy, the possession, use, or sale of illegal equipment; fraud, identity theft, credit card fraud, avoidance of payment; damage to property and assaults against Cox employees. Testifies in court or administrative hearings as required.
* Analyzes and evaluates investigative progress to assess priorities, leads, and predetermines goals and objectives. Participates in the identification of resources to support investigations.
* Develops, trains, and directs external security personnel within the organization or functional area.
* Establishes connections between suspects and other violators by linking evidence uncovered from various sources.
* Develop investigative strategy, interview employees and vendors, obtain admissions, and document investigation with evidence so that criminal and civil procedures are facilitated.
* Implements the policies, procedures, and systems required to maintain and enhance the organizational mission.
* Interprets and apply to laws, orders, rules, and regulations pertaining to enterprise policy and procedure.
* Collaborate with all company stakeholders, including but not limited to Human Resources, legal, operations, etc.
* Maintains a liaison with local, state, and federal law enforcement agencies to achieve maximum results and business support.
* Prepares clear, comprehensive, and cohesive investigative reports and statistical data in a timely manner.
* Reviews and analyzes functional business operations businesses and associated processes to identify security vulnerabilities and weaknesses to recommend strategies for prevention, mitigation, and recovery.
* Develops and presents training programs for employees, contractors, and temporary employees on a plethora of security-related topics, including but not limited to personal security, robbery, information security, due diligence, workplace violence, building access control, and BCP.
* Management of assigned equipment and property. This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc.
Qualifications
Minimum:
* Bachelor's degree in a related discipline and 2 years' experience in a related field (law enforcement, intelligence, public, or private sector security organization). The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field.
* Supervisor experience preferred.
* Proven self-starter who works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
* Proficient interviewing and interrogation techniques to conduct independent, thorough investigations in the areas of theft, fraud, violent acts, vandalism, etc., to obtain information.
* Requires strong knowledge of CCTV, access control, alarms, and use of covert equipment, MS Office applications, i.e., Excel, Word, Outlook, and PowerPoint.
* Excellent decision-making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts.
* This position requires teamwork, adaptability, and problem-solving skills.
* Ability to travel up to 15%
Preferred:
* Bilingual preferred.
* Ability to effectively present information to business leaders. Corporate Security experience is a plus.
* Security Clearance eligible.
* Experience in incident management and business continuity preferred.
* Certification or accreditation from a Risk or Security Management Association or governing body.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$67.1k-100.7k yearly Auto-Apply 12d ago
Fixed Ops Service Manager
Ross Downing
Operations director job in Hammond, LA
Automotive Service Manager / Leadership Opportunities
Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk!
Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven.
Our Automotive Service Manager Essential Duties
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers a monthly, annual operating budget for the service department.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Holds weekly department meetings.
Monitors technicians' daily productivity reports and corresponding payroll records.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Serves as liaison with factory representatives.
Input pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs.
Microsoft office suite (Teams, Outlook, Excel)
X-Time/Dealer FX
Dealertrack
Other tasks as assigned.
The Chosen Candidate should have;
A successful record of accomplishment within the industry.
Leadership skills
Excellent customer service skills. (CSI / Customer Experience)
Outstanding communication skills, both verbal and written.
The ability to work well in a process driven environment.
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
License/Certification:
Driver's License (Required)
Benefit Conditions:
Waiting period may apply
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$45k-86k yearly est. Auto-Apply 60d+ ago
Fixed Ops Service Manager
Ross Downing Chevrolet, Inc.
Operations director job in Hammond, LA
Job Description
Automotive Service Manager / Leadership Opportunities
Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk!
Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven.
Our Automotive Service Manager Essential Duties
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers a monthly, annual operating budget for the service department.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Holds weekly department meetings.
Monitors technicians' daily productivity reports and corresponding payroll records.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Serves as liaison with factory representatives.
Input pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs.
Microsoft office suite (Teams, Outlook, Excel)
X-Time/Dealer FX
Dealertrack
Other tasks as assigned.
The Chosen Candidate should have;
A successful record of accomplishment within the industry.
Leadership skills
Excellent customer service skills. (CSI / Customer Experience)
Outstanding communication skills, both verbal and written.
The ability to work well in a process driven environment.
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
License/Certification:
Driver's License (Required)
Benefit Conditions:
Waiting period may apply
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$45k-86k yearly est. 11d ago
Dir, General Manager
Willscot Corporation
Operations director job in Saint Rose, LA
At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
Reporting to the SVP, General Manager, the Director, General Manager will serve as a member of WillScot's Region leadership team and will collaborate with peers and functional leaders within the Division to execute WillScot's company objectives.
The Director, General Manager is accountable for increasing Region penetration of all of WillScot's business lines within the Region to drive growth. The position is also accountable for all operational execution within the Region, including safety performance, branch operations, fleet maintenance and utilization, transportation and logistics, and customer service. Responsibilities also include building and leading a high performing team that operates in a manner consistent with WillScot's core values. The incumbent will be evaluated against a balanced scorecard of KPIs with an emphasis on achievement of annual targets for Revenue, EBITDA, and profitability.
The Region P&L includes operating locations across multiple MSAs (Metropolitan Statistical Areas) and approximately $25M to $60M of annual revenue across all of WillScot's lines of business. The Director, General Manager is responsible for overall performance of the P&L with an emphasis on commercial leadership, operational execution, and talent development and employee engagement.
WHAT YOU'LL BE DOING:
* Lead Region by developing growth strategies and executing on company business objectives.
* Manage the P&L and drive revenue growth and profitability for the region.
* Manage the field sales team through appropriate performance management and support programs to drive sales productivity and achieve plan objectives.
* Develop and execute Region growth strategy to increase market penetration of all WillScot business lines and drive revenue growth.
* Oversee branch operations managers who are responsible for fleet maintenance and associated direct labor and material planning and safety measures.
* Oversee transportation and logistics operations, to potentially include overseeing field service managers, and ensuring safe, efficient and profitable fulfillment of WillScot's solutions.
* Oversee local customer service operations and process improvements to improve customer satisfaction and net promoter scores.
* Lead and coach employees across all functions and provide organizational leadership to drive employee engagement and employee net promoter scores.
* Actively manage and develop leaders within the Region, creating a talent bench for all functional general management roles.
* Observe market trends and provide feedback to Divisional and Corporate leadership to inform WillScot's commercial strategy.
* Provide other functional departments information on a timely basis in support of on-going business activities such as planning and forecasting, sharing competitive intelligence, supporting national account customers, sharing and implementing operational best practices, supporting regulatory/legal/compliance matters, etc.
EDUCATION AND QUALIFICATIONS:
Education and Experience:
* B.S. in Business Administration, Marketing, or related business field or equivalent years of experience.
* Minimum of 8 years of experience in progressively responsible Business Unit Management roles.
* Preferred candidates will have demonstrated success managing a P&L of at least $5M.
* Must be able to travel at least 25% of the time, primarily within the Region and occasionally for Division and company-wide meetings.
Preferred Requirements:
* Master's degree in Business Administration or related fields.
* Experience working closely with sales teams to drive performance, increase sales productivity, and achieve sales targets.
* Experience leading across a decentralized, branch-based operating network.
* Experience leading industrial transportation and logistics services.
* Extensive network in the industrial and business services sectors and/or construction services sectors.
* Experience in a rental/leasing business model, such as construction equipment, car leasing; or in Logistics, transportation or other industrial services.
* Flexibility and organization to manage multiple projects and assignments.
* Ability to thrive in a highly dynamic, entrepreneurial, time sensitive, collaborative environment.
* Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
* Strong executive presence, customer presentation and communications skills and experience.
* Experience in working in a matrixed organization structure.
Personal Characteristics
* Lead by example through living our values:
* Dedicated to Health & Safety
* Committed to Inclusion & Diversity
* Driven to Excellence
* Trustworthy & Reliable
* Devoted to Our Customers
* Community Focused
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
$81k-132k yearly est. 47d ago
Regional Operations Manager
Riverstone Logistics
Operations director job in Covington, LA
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
MUST LIVE IN LA OR FL PANHANDLE
Position Summary
The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client.
Competencies
* Customer Focus
* Drive for Results
* Ethics and Values
* Problem Solving
* Conflict Resolution
* Functional/Technical Learning
* Managing and Measuring Work
* Timely Decision Making
* Strategic Agility
* Developing Direct Reports & Others
* Organizing
* Interpersonal Savvy
Essential Duties and Responsibilities
* Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability
* Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region
* Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations
* Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service
* Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings
* Take ownership of the financial performance of the assigned sites/profit centers
* Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets.
* Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities
* Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies
* Travel to all assigned profit centers on a regular basis based on the operational demands of each location
* Conducts and/or participate in regional client/customer meetings as needed
* Provides and ensures local site leadership coverage when needed
* Perform other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
* Bachelor's degree in business administration, Operations Management, or related field preferred
* 3-5 years of progressive experience in operations management, with a proven track record of success
* Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment
* Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members
* Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives
* Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability
* Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals
* Flexibility to travel within the assigned region and work evenings or weekends as needed
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
$57k-79k yearly est. 40d ago
Associate Center Operations Director
Chenmed
Operations director job in New Orleans, LA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center OperationsDirector is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ **Patient Experience:** Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
+ **Slot Utilization:** Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
+ **Slots Quality:** Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
+ **Available and Accessible:** Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
+ **Disenrollment:** Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
+ **Orphan Patients:** Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
+ **Center Culture (Engagement):** Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
+ **Center Workforce Planning:** Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
+ **Onboarding of Line Staff:** Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
+ **Teammate Retention (Turnover):** Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
+ Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
+ Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
+ Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
+ Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
+ Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
+ Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Spoken and written fluency in English
+ This position requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
+ A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
+ A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
**PAY RANGE:**
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$83.6k-119.5k yearly 60d ago
Wholesale Operations Director
Open Positions at Krewe
Operations director job in New Orleans, LA
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
Benefits & Perks
Competitive compensation
Medical, dental, and vision insurance
Life, AD&D, and voluntary supplemental coverage
FSA & HSA programs
401(k) investment options
Adoption Assistance, EAP, and commuter benefits
Paid Parental Leave
Quarterly Cultural Spend
Training & development + educational allowance
10 paid holidays + PTO accrual
Quarterly employee eyewear allowance
Diversity, Equity & Inclusion
KREWE is committed to an inclusive, equitable workplace. We welcome all qualified applicants and provide equal employment opportunities without discrimination or retaliation based on any protected characteristic under applicable law.
$65k-120k yearly est. 34d ago
Wholesale Operations Director
Emerging Blue, Inc.
Operations director job in New Orleans, LA
We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus.
The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand.
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
How much does an operations director earn in New Orleans, LA?
The average operations director in New Orleans, LA earns between $49,000 and $159,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in New Orleans, LA
$89,000
What are the biggest employers of Operations Directors in New Orleans, LA?
The biggest employers of Operations Directors in New Orleans, LA are: