Operations director jobs in Orlando, FL - 510 jobs

MIAMI - HaryanaBlog -- STS Capital Partners is pleased to announce the appointment of Mauro Schnaidman as a Managing Director, based in Miami, Florida. He is a globally accomplished executive, M&A advisor, Board Member, and mentor with over 30 years of leadership across Consumer Products, Retail, E-commerce, and DTC industries in the U.S., Latin America, and Europe. Known for driving transformative, purpose-led growth in public and private companies, he brings deep expertise in M&A, business turnarounds, and international expansion. As a Managing Director, Mauro leverages his international mindset and strategic insight to guide founders and family business owners through the complexities of exits, helping them navigate both the financial and emotional dynamics of transition. Mauro's career has spanned leadership roles with respected consumer brands, playing a pivotal role in many large and medium-sized M&A transactions during his tenure at Jafra Cosmetics and Sara Lee, including selling and buying companies in Europe, Latin America, and the United States. As Global CEO of Jafra Cosmetics International, he revitalized the century-old business, repositioning the brand, overhauling R&D, expanding into new markets, developing digital infrastructure, and fostering a high-performance, innovation-driven culture. As President of Sara Lee Southern Europe, Mauro doubled the company's size and profits, delivering market-disrupting growth by restructuring operations, modernizing the brand portfolio, and building strategic retailer partnerships. Earlier, he held senior executive positions at Revlon, PepsiCo, and Unilever in Latin America, where he led market share gains, revenue acceleration, and key acquisitions. More on Haryana Blog United States Congressional Candidate Peter Coe Verbica Unveils 25-Point Federal Plan to Help Make California Affordable Again D8Averse Launches D8Acapture: Disruptive Mobile-First App Transforms Utility Pole Data Collection Experience Trembling Firsthand with the New AgeMan Tremor Simulator Continued Streak of Recognitions with Multiple Chambers and Partners Rankings Anern Shines at SOLAR AFRICA Kenya with Solar Lithium Battery Storage Technology He currently serves on the Dinastia Holdings Board in Brazil, overseeing a portfolio of over 80 companies, where he actively participates in shaping M&A strategies and evaluating potential transactions. Additionally, as a Senior M&A Advisor to global investment boutiques, Mauro has advised on numerous cross-border deals, ensuring value maximization for stakeholders in complex transactions. "Mauro's expertise in international M&A and firsthand experience navigating complex divestitures will deliver tremendous outcomes for our clients as they seek to sell to strategic buyers, realize true potential value, and achieve Extraordinary Exits," said Sean Friday , CEO of STS Capital Partners. About STS Capital Partners: STS Capital Partners is a global sell-side M&A firm like no other. We are expert guides for private, founder, and entrepreneurial business owners on the journey to achieving an Extraordinary Exit. Our extensive global relationships, world-class team, and proven deal process bring international strategic buyers and investors to the table who deliver maximum financial value. As a result, we help clients fulfill bigger ambitions in life and leave lasting legacies by inspiring charitable donations through our Success to Significance program with a goal of raising billions of dollars in new philanthropic and impact capital to support charities like Altruvest, Knowledge Impact Network, and DignityMoves. More on Haryana Blog Last Call - Submit Your Proposal for the 2025 OpenSSL Conference in Prague Robert Michael & Co. Launches New Real Estate Website to Serve Central Florida Homebuyers and Sellers IFFA 2025 Shines Bright as Mukesh Modi Welcomes Rio Rocket and Award Winner Lulu Lopez Kemeny, Ramp & Renaud Expands Legal Team with Attorney Baruch Kraut WOA Entertainment Group Unveils Independent No.1's: Breakthrough Artists II -A Celebration of Indie Excellence Visit ****************** . Contact Samantha Kelln ***@stscapital.com Source: STS Capital Partners#J-18808-Ljbffr

COO & General Manager - Classic Craftsmanship, backed by Private Equity Our client combines classic craftsmanship and service in an enterprise that delivers on consumer dreams. In this role you will oversee both the commercial and operational aspects of the business, working as the right hand to a CEO with deep industry knowledge. You will lead transformational change while introducing effective but not overburdening process and a metrics-infused approach to operational excellence. You will be called on to build out a disciplined go to market strategy, with a measured talent acquisition plan to scale this unique brand and business. We are seeking a general manager experienced in custom manufacturing and marrying high quality craftsmanship with state of the art production processes, continuous improvement and quality. Your mandate will be to refine professional process and excellence in a “build to order” environment working with a team of dedicated craftsmen/women, working to exceed the expectations of a discerning and selective customer. We seek a career-oriented leader who thrives in an environment where hard work is rewarded both financially and with upward career mobility in partnership with a leading private equity sponsor. A competitive base salary plus bonus opportunity is offered along with compelling equity incentives.

Manager of Operations Full Time, Monday through Friday We are seeking a dedicated Operations Manager to support the Operations Director in overseeing the functionality of our market and the facilities within it. This role is essential in ensuring the seamless operation of our facilities and focusing on optimizing performance. The position requires a hands-on manager who can balance daily demands with broader strategic planning. Key Responsibilities: Collaborate with the Operations Director to develop and implement operational strategies and goals for the facilities within the market. Monitor and analyze facility performance metrics, including quality of care, patient satisfaction, and financial performance. Support the coordination of operational activities and resources to ensure efficient and effective facility management. Assist in the development and implementation of policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards. Facilitate communication and collaboration between facility staff, vendors, and other stakeholders. Address and resolve operational issues, ensuring timely and effective solutions. Contribute to the development of staff training programs and performance improvement initiatives. Maintain up-to-date knowledge of industry trends, regulations, and best practices. Qualifications: Bachelor's degree preferred; relevant experience may be considered in lieu of degree. Minimum of 1 year experience in provider relations. Minimum of 2 years experience in a post-acute care setting/ assisted living. Minimum of 1 year experience in healthcare operations. Strong understanding of healthcare regulations, standards, and operational best practices. Excellent communication, leadership, and problem-solving skills. Ability to work independently and manage multiple priorities in a hybrid/remote environment. Proficient in Microsoft Office Suite and experience with healthcare management software preferred

Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out: Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $65,000 to $85,000. District Managers range from $85,000 to $115,000. Division Managers incomes range from $115,000 to $145,000. Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships. Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth. Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift. Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential. Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion. Receive a $17,500 stock option on your hire date. $70,500 stock option upon District Manager promotion. $87,000 stock option upon Division Manager promotion. We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration. Seniority Level Mid-Senior level Industry Hospitality Restaurants Employment Type Full-time Job Functions General Business Management Human Resources Skills Sales Restaurant Management Customer Service Operations People Management

OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment. This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. Key Responsibilities: Incident Response & Operational Excellence * Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices. * Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews. * Drive standardization and automation across monitoring, detection, and response capabilities * Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies. * Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums. Planning & Project Execution * Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms. * Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms. * Continuously assess and recommend innovative technologies and best practices to enhance the security posture. * Effectively manage multiple high-priority projects from initiation through closure. Strategic Leadership & Team Development * Lead the maturity and execution of OUC's multi-year cyber operations strategy * Build and scale a high-performing security team through strategic hiring, mentorship, and development. * Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations. * Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction. Risk & Governance * Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies. * Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities. * Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization. * Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains Cybersecurity Culture & Awareness * Partner to embed cyber awareness and best practices across the enterprise. * Drive cultural, technical, and process changes to foster a cyber risk-aware workforce. * Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals. The ideal candidate will have: * Bachelor's degree in Computer Science, Information Technology, or a related field. * 10+ years of progressive experience in digital and technology leadership. * Proven experience leading cyber operations and implementing enterprise-scale security strategies. * Strong background in IT architecture, system design, and secure delivery models. * 5+ years of formal supervisory experience managing diverse technical and security teams. * Deep understanding of cybersecurity frameworks, risk management, and compliance. * Excellent communication, leadership, and decision-making skills. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $164,000- $205,000 annually (commensurate with experience) LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC. Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation. Primary Functions: * Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance; * Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment; * Envision, develop and communicate strategies, plans, and goals for the business unit; * Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology; * Deliver results based upon annual financial goals, department goals and management requests; * Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area; * Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems; * Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments; * Drives initiatives and team performance to achieving key service and department performance indicators; * Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team; * Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines; * Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed; * Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting; * Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation; * Evaluate and align talent to current and future business needs; mitigate talent risks; * Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning; * Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership; * Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit; * Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals; * Performs other related duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to the following: * Proficient in latest technology for IT systems and management; * Through understanding of IT and practical applications to support the company goals; * Analysis, implementation and evaluation of IT environments and their specifications; * System design and architecture; * Technical Delivery and Support Models including related implementations; * Project management methodologies. * Familiarity with all, but not limited to the following: * Corporate Software Applications: CIS, ERP, GIS, CRM; * Security monitoring, analysis and forensics tools; * Network monitoring and analysis technology; * Charts, diagrams, and Architectural diagrams; * Risk assessments; * Technical reports; * Agile methodologies; * Budgeting and Resource Planning; * Vendor and Contract Management; * Performance Management; * Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Preparing and delivering presentations to senior leadership; * Identifying strategic needs and developing departmental strategic plans and goals; * Developing and maintaining capital and operational budgets. * Effective written, verbal, and interpersonal communication skills; * Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved; * Ability to: * Meet aggressive deadlines while remaining flexible to the needs of the business. * Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality. * Keep pace with the latest thinking and new technologies * Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action * Evaluate data and make or recommend informed strategic and tactical decisions; * Balance focus on big picture while ensuring delivery at the day-to-day detail level. Education/Certification/Years of Experience Requirements: * Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university; * Minimum of ten (10) years of digital and technology experience, to include: * Experience implementing a wide range of technology solutions (both on premise and cloud); * Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies; * Experience leading enterprise-scale technical projects, initiatives and change management; * Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams; Working Conditions: This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays. Physical Requirements: This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

SUMMARY OF RESPONSIBILITIES The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms. ESSENTIAL DUTIES Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market. Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees. Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs. Implement and execute company operating procedures to ensure compliance within local market Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable. Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced. Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures. Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately. Ensure property records are maintained in accordance with company and state-specific statutes standards. Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes. Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market. This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. Maintain an active real estate license and adhere to company real estate license requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS Primarily working within an indoors office environment May sit for several hours at a time and climb up and down stairs multiple times each day Prolonged exposure to computer screens Must travel throughout applicable market using personal vehicle Occasional hands-on work and training required REQUIRED EDUCATION AND EXPERIENCE Bachelor's Degree in Business Administration, Finance, Planning or related work experience An active real estate license in the applicable state of practice is required Minimum 5 years of asset and operations management experience General knowledge of budgeting and financial analysis Experience working in a cross-functional group, project management, and/or process improvement-oriented role Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) PREFERRED EDUCATION AND EXPERIENCE Managing Broker License, a plus Knowledge of Yardi Voyager or similar property management program Experience working in a fast pace, high-growth company REQUIRED KNOWLEDGE Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. REQUIRED SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation- Bringing others together and trying to reconcile differences. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management- Managing one's own time and the time of others. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. WORK STYLES & BEHAVIORS Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence- Job requires persistence in the face of obstacles. Initiative- Job requires a willingness to take on responsibilities and challenges. Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Attention to Detail- Job requires being careful about detail and thorough in completing work tasks. Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

Job DescriptionDescription: The Director, Payment Operations is a strategic, hands-on execution role, ideal for a leader who thrives in building structure, driving improvement initiatives, and harnessing technology (including AI) to elevate customer, partner, and internal experiences. Success in this role will be determined by the velocity, quality and scale of the payment operation teams' implementation and support of new projects, feature releases, product launches and cross-functional objectives. You'll work cross-functionally with Finance, Risk, Engineering, Customer Experience, and Partner Success to design, implement, and refine operational processes that ensure reliability, scalability, and exceptional service delivery. Additionally, you will work with the Payment Operations team to prepare for any upcoming changes, solicit feedback, and ensure the necessary tools are provided to successfully support them. Key Responsibilities & Objectives Act as a strategic and operational partner to the VP of Payment Operations in shaping the vision, roadmap, and priorities for the payments operations organization. Lead and execute critical projects to improve operational performance, automate workflows, and enhance scalability. Architect and execute against a best-in-class customer experience Scope new or changing processes, create project plans and work with the team to oversee execution Closely monitor and report on project updates, sharing key timelines and actively monitoring deliverables Work with team to continually improve merchant and partner hand-offs from Sales, Commercial, and Underwriting to reduce controllable attrition Recognize trends and seek feedback from internal and end users on: gaps post new launch of initiatives desired product and feature updates interactions with internal teams Consistently bring creative ideas to leadership on how to improve the end user experience either through cost-saving measures or experience enhancements Maintain control of complex issues, gathering information for escalation and strategies for resolution Audit documentation to ensure resources and processes for the team are available and current Execute on vision and future direction for the payment ops team through long-term strategic planning, while executing on near-term objectives and milestones Assist with budgeting and managing operations in accordance with established fiscal parameters Requirements: 5-7 years of payments/Fintech experience in an operations role Strong project management, organizational, and communication skills with the ability to influence across teams and levels Excellent problem solving, analytical and decision-making skills Understanding of planning frameworks and methods Shows flexibility and always goes the extra mile to meet the needs of the business, Partner and client Commitment and self-motivation to work within deadlines with minimum supervision Deeply analytical by nature, questioning that which cannot be proven Knowledge of relevant payments processes, products and regulations Solution -oriented, with the ability to think strategically and creatively while making decisions Comfortable in a fast-paced, evolving environment with competing priorities.

Client Service Officer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Client Service Officer (CSO) to join our US Transfer Agency team. This role is located in Lake Mary FL. In this role, you'll make an impact in the following ways: • Oversee service levels across operating and systems areas, identifying and addressing weaknesses. • Provide management reporting to clients and facilitate ongoing client review sessions and operational meetings. • Act as the client's advocate within BNY, ensuring satisfaction and escalating issues to senior management as needed. • Partner with Operations to eliminate non-value-added processes and drive client initiatives such as fund mergers, liquidations, and conversions. To be successful in this role, we're seeking the following: • Strong background in operations, systems, and company policies. • Proven ability to resolve client issues effectively. • Experience in financial management, contract negotiation, and project leadership. • Excellent communication, teamwork, and problem-solving skills. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: • America's Most Innovative Companies, Fortune, 2025 • World's Most Admired Companies, Fortune 2025 • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Westbrook Vision To be a thriving company that makes a lasting impact in Central Florida for generations to come. Westbrook Mission To create an employee experience so profoundly different that it leads to changed lives and customers for life. Job Type: Full-time Pay: $115,000.00 - $200,000.00 per year Schedule: Monday to Friday - Weekends as needed Employee Benefits: Health Insurance - 87% Paid by the Company (Employee Plans starting at less than $23 per week) Unlimited Paid Time Off (PTO) Paid Holidays per year - 8 Paid Paternity/Maternity Leave Paid Life Insurance Paid Dental Premiums Paid Long-Term Disability Insurance 401K Match - Plan Increasing up to 7½% Vision insurance and Free Prescription Safety Glasses Gym Membership Reimbursement Fun Team building Outings (Universal, Top Golf, and Andretti) AND MORE! Company-Funded Education Opportunities: Manufactures' training Language - Spanish and English Health and Wealth Education Emotional Intelligence, Leadership and Advancement Training Key Responsibilities of the Construction Operations Director include: Administration & Planning - Collaborates with President, Vice President and CFO to review budget, WIP statements, department performance, and growth planning. Monitors the construction industry and remains current with trends, labor, markets, technologies and competition. To effectively forecast workforce capacity shortages and surpluses based on seasons and schedules and adjust accordingly. Partnering with HR to ensure accurate record keeping (JLA badging, time keeping, etc.) throughout the department, as well as relevant licensing and credentialing of mechanics to ensure staff remain current. Estimating and Sales - Reviews pre-construction estimates for accuracy and variance to expected performance, collaborating with the Chief Estimator to act as needed. Controls labor and material cost by ensuring standards are met in staffing, compensation, overtime, safety, quality, productivity, inventory, purchasing and usage. Collaborates with the accounting department to ensure all projects are completed, invoiced, closed and collected accurately and within required time frames. Service and Support - Maintains high levels of mechanical expertise by staying current on trade-specific development and innovation. Establishes departmental standards of performance, process and procedures. Develops, implements, and maintains a formal ongoing departmental quality assurance and improvement program. Ensures any applicable regulatory/departmental quality standards are met. Coordinates with Fleet to ensure company vehicles are well maintained by performing ongoing inspection and reporting. People & Safety - Works closely with HR to recruit, on-board, and develop construction staff. Oversees, directs, and supports construction management staff. Provides 90-day, first 6-month, and ongoing annual reviews of direct reports. Ensures all direct reports have a clear understanding of roles and standards, counsels as necessary. Qualified candidates will have: High School Diploma, G.E.D., or College Degree (Preferred) Minimum 5 years of supervisory experience. The ability to perform takeoffs and read construction blueprints and estimates. The ability to gather, analyze, and appropriately act on data. The ability to collaborate and work well with others to accomplish shared goals. Time management skills and ability to switch tasks effectively; ability to learn and apply learning quickly. PC computer skills. Understanding of financial statements, including WIP's. Must have a valid driver's license. We are both a Drug Free Workplace and Equal Opportunity Employer. Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers.

The Director of Operational Engineering at Signature Aviation is responsible for overseeing, optimizing, and ensuring the efficiency and effectiveness of the organization's FBO operational systems. This role will be responsible for delivering next-generation systems to digitize and enhance the day-to-day experience for our team members and customers across Operations Management Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions. Additionally, this role is responsible for defining the long-term vision and technology roadmap for our FBO operational systems. The ideal candidate will bring deep expertise in engineering, platform architecture, DevOps/SRE practices, and experience delivering team-member- and customer-focused products at scale. This role offers an exciting opportunity to shape the future of our FBO Operations engineering and contribute to the success of our organization.

The Director of Operational Engineering at Signature Aviation is responsible for overseeing, optimizing, and ensuring the efficiency and effectiveness of the organization's FBO operational systems. This role will be responsible for delivering next-generation systems to digitize and enhance the day-to-day experience for our team members and customers across Operations Management Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions. Additionally, this role is responsible for defining the long-term vision and technology roadmap for our FBO operational systems. The ideal candidate will bring deep expertise in engineering, platform architecture, DevOps/SRE practices, and experience delivering team-member- and customer-focused products at scale. This role offers an exciting opportunity to shape the future of our FBO Operations engineering and contribute to the success of our organization. Minimum Education and/or Experience: Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field; Master's degree preferred. Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments. Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations. Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints. Additional knowledge and skills: Strong understanding of operational process optimization, project management, and technology-driven solutions. Proficiency in Lean, Six Sigma, or other process improvement methodologies. Excellent leadership, problem-solving, and decision-making skills. Strong communication and stakeholder management abilities. Experience managing budgets and vendor relationships. Essential Duties and Responsibilities: Strategy Development: Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision. Evaluate emerging technologies and trends to identify opportunities for innovation and improvement. FBO Operations: Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency. Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance. Ops Platform Leadership: Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices. Engineering Pod Management: Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities. Agile Delivery: Champion Agile methodologies to ensure rapid, iterative delivery of solutions. Foster a culture of continuous improvement. Architecture Oversight: Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile) that digitize FBO workflows and enhance TM (Team Member) experiences on the ground. Technology Integration: Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services. DevOps & SRE: Promote a DevOps culture. Ensure reliability, scalability, and observability of platforms through Site Reliability Engineering (SRE) principles. Develop and implement FBO standards to ensure operational technology utilization efficiency. Stakeholder Collaboration: Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value. Risk Management and Compliance: Identify and mitigate risks related to data security, privacy, and regulatory compliance. Ensure compliance with industry regulations and standards by implementing necessary controls and protocols.

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDcentral

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5 15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications Bachelor s Degree required; Master s preferred. 5 7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). Proven record of operational performance improvement and leadership of multi-location teams. Strong analytical, communication, and organizational skills. #IDcentral

The PSFB/CCSFS Site Lead serves as the forward-operating support leader for the Ascension Island BOS/MSS contract, functioning under the direction of the Ascension Island Site Manager (SM). This role ensures smooth logistics, personnel management, and contract execution from the U.S. mainland, facilitating the movement of supplies, personnel, and communications in support of operations on Ascension Island. The Site Lead coordinates and manages daily operations, quality assurance, compliance, and reporting functions for the PSFB/CCSFS region and ensures full integration with mission needs on Ascension Island. Responsibilities + Manage all day-to-day contract operations, personnel scheduling, and subcontractor performance for activities based at PSFB/CCSFS in support of the Ascension Island mission. + Facilitate all shipping, receiving, and port operations (e.g., Port Canaveral) for cargo and personnel traveling to/from Ascension Island, ensuring compliance with U.S. and host nation requirements. + Supervise assigned personnel and ensure compliance with deployment schedules, training, and readiness in accordance with SPOT requirements. + Serve as point of contact and be available (in person or remotely) during emergencies to manage continuity of operations for PSFB/CCSFS-related efforts. + Liaise with the Site Manager, U.S. Government (USG) representatives, military units, and subcontractors to maintain alignment of efforts and mission priorities. + Implement and support the Quality Control Plan (QCP) and ISO 9001-compliant Quality Management System (QMS) as it pertains to PSFB/CCSFS operations. + Provide timely reports, updates, and operational documentation as required by the contract's Contract Data Requirements List (CDRLs), including Monthly Status Reports, situation reports, and performance metrics. + Ensure all activities are executed in accordance with the PWS, AFCAP V Basic Contract, federal and state laws, and international agreements governing personnel and logistics operations. + Provide advisory input and tactical execution support to the Ascension Island Site Manager regarding long-range planning, risk management, and overall mission sustainment. + Regular virtual coordination with teams deployed to Ascension Island + Travel to Ascension Island or other sites may be required periodically for leadership oversight and program support + This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned to meet the ongoing needs of the organization. Qualifications Education & Certifications: + High school diploma or equivalent required. + Associate's or Bachelor's degree in Business Administration, Human Resources, or a related field preferred; additional relevant experience may be substituted in lieu of formal education. Qualifications: + Minimum of 7 years of experience in operations, logistics, or base support services-preferably in military or government contracting environments. + Demonstrated leadership experience managing diverse teams and complex operational tasks. + Familiarity with U.S. Government logistics and shipping procedures; prior experience with overseas or remote site support is highly desirable. + Strong understanding of DoD contracting, AFCAP program guidelines, and the SPOT accountability system. + Ability to communicate effectively with internal teams, U.S. Government stakeholders, and host nation representatives. + Strong problem-solving, organizational, and decision-making abilities. + Proficiency with Microsoft Office and logistics management systems. + U.S. citizenship and ability to obtain security clearance as required. Preferred Skills: + PMP or related project management certification. + Previous experience supporting AFRICOM or remote island operations. + Familiarity with UK/Ascension Island import/export regulations. + Knowledge of ISO 9001 quality systems and Total Force Accountability systems. At V2X, we are deeply committed to both equal employment opportunity and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

Regional Director of Operations, RDO in Florida! The Regional Director of Operations (RDO) at Telos Health Systems is a strategic and hands-on leadership role responsible for driving growth, ensuring operational efficiency, and maintaining high levels of provider and facility satisfaction within a designated region. This role involves provider onboarding, clinical oversight, facility engagement, strategic planning, market analysis, and day-to-day operations management. The successful candidate will leverage their expertise to develop and implement strategies that align with the company's overall goals, foster strong relationships with providers and facilities, and ensure compliance with operational standards. Anticipated 75% in-state travel within Florida to achieve the following responsibilities. Provider Onboarding: Conduct interviews, facilitate orientations, and oversee the seamless integration of providers into facilities. Manage tasks related to setup and onboarding process for a smooth transition. Clinical Oversight: Maintain regular contact with providers and lead clinicians to ensure optimal performance. Track productivity and performance metrics to ensure providers meet work quotas and quality outcomes. Facility Engagement: Conduct site visits and actively engage with facility teams and leadership to address issues or concerns. Establish open communication to address facility needs and foster a collaborative working relationship. Ensure high levels of customer satisfaction and address any issues or concerns promptly. Develop strategies to enhance facility retention and loyalty. Strategic Planning and Execution: Develop and implement regional business development strategies to achieve growth targets. Align regional strategies with overall company goals and objectives. Work with Business Development leadership on growth opportunities within your respective Region. Market Analysis and Expansion: Conduct market research to identify new business opportunities and market trends. Assess competitive landscape and devise strategies to gain market share. Identify and establish partnerships, joint ventures, and alliances. Operations Management: Oversee day-to-day regional operations to ensure efficiency and effectiveness. Implement operational policies, procedures, and best practices. Ensure compliance with company standards and regulatory requirements. Participate in and adhere to all requests regarding reporting and metrics. Document activities associated with the responsibilities in the company's software. Financial Performance: Oversees and monitors facility budgets, revenue generation, and cost containment, contributing to the overall financial performance of the region. Position Preferences Licensure: LNHA (Licensed Nursing Home Administrator) preferred in Florida Education: Bachelor's degree; MBA preferred Language: Bilingual English/Spanish candidates strongly preferred Experience: Prior Regional Director experience overseeing multiple healthcare facilities. Skilled Nursing Facility (SNF) experience highly preferred Skills: Strong collaboration with clinical partners Highly relational, communicative, and collaborative Leadership in multi-site healthcare operations Equal Employment Opportunity Employer Telos Health Systems will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

Work Location: Primary office can be at either the Jacksonville office or the Winter Park (Orlando) office. Travel: Frequent travel to branch offices within the region is required. Anticipated Compensation Range: $105,000 - $115,000 salary, plus eligibility for annual incentive bonus As the Regional Director of Home Health Operations, you will lead operations across all area branches. You will ensure regulatory compliance, manage resources, and be a champion for the organization's mission. This is an incredible opportunity for a solution-oriented operational leader to make a meaningful impact in pediatric home health care. In this role, you will: * Lead Operations: Manage all aspects of branch operations, ensuring branches deliver exceptional patient care and meet organizational goals. * Build and Develop Teams: Lead initiatives in hiring, onboarding, coaching, professional development, performance management, and retention in order to maintain an effective and motivated team. * Optimize Finances: Establish and manage budgets, monitor performance, and achieve financial goals. * Foster Collaboration: Act as a key liaison to internal and external stakeholders including staff, leadership, governing board, referral sources, state policymakers, professional advisory groups, clients, families, and other community partners. * Promote Quality Care: Ensure client services meet the highest standards and align with clinical best practices. * Elevate Awareness: Represent the organization through community education, marketing, and participation in service-related activities Qualifications * 3+ years healthcare leadership experience required * Home Health experience preferred * Bachelor's degree preferred Why Angels of Care In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company. * Competitive Pay * Paid Time Off * Medical, Dental, & Vision Plans with a generous contribution from AOC * HSA/FSA * Mental Wellness Benefits * 401K * Discounts on Pet, Home, and Auto Insurance * And more! U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. #li-onsite #LI-CM1

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. Implement strategies to optimize efficiency, reduce costs, and improve service levels. Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. Ensure compliance with health, safety, and regulatory standards across all operational areas. Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. Manage budgets and allocate resources effectively to meet operational targets. Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. 7+ years of experience in operations management, with at least 3 years in a senior leadership role. Strong knowledge of warehouse and distribution center processes and best practices. Proven leadership skills with experience managing large teams in a fast-paced environment. Excellent problem-solving, communication, and project management abilities. Proficiency in Microsoft Office and familiarity with ERP/WMS systems. Bilingual (English/Spanish) a plus.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. * Implement strategies to optimize efficiency, reduce costs, and improve service levels. * Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. * Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. * Ensure compliance with health, safety, and regulatory standards across all operational areas. * Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. * Manage budgets and allocate resources effectively to meet operational targets. * Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: * Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. * 7+ years of experience in operations management, with at least 3 years in a senior leadership role. * Strong knowledge of warehouse and distribution center processes and best practices. * Proven leadership skills with experience managing large teams in a fast-paced environment. * Excellent problem-solving, communication, and project management abilities. * Proficiency in Microsoft Office and familiarity with ERP/WMS systems. * Bilingual (English/Spanish) a plus.

The Director of Operational Engineering at Signature Aviation is responsible for overseeing, optimizing, and ensuring the efficiency and effectiveness of the organization's FBO operational systems. This role will be responsible for delivering next-generation systems to digitize and enhance the day-to-day experience for our team members and customers across Operations Management Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions. Additionally, this role is responsible for defining the long-term vision and technology roadmap for our FBO operational systems. The ideal candidate will bring deep expertise in engineering, platform architecture, DevOps/SRE practices, and experience delivering team-member- and customer-focused products at scale. This role offers an exciting opportunity to shape the future of our FBO Operations engineering and contribute to the success of our organization. Minimum Education and/or Experience: Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field; Master's degree preferred. Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments. Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations. Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints. Additional knowledge and skills: Strong understanding of operational process optimization, project management, and technology-driven solutions. Proficiency in Lean, Six Sigma, or other process improvement methodologies. Excellent leadership, problem-solving, and decision-making skills. Strong communication and stakeholder management abilities. Experience managing budgets and vendor relationships. Essential Duties and Responsibilities: Strategy Development: Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision. Evaluate emerging technologies and trends to identify opportunities for innovation and improvement. FBO Operations: Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency. Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance. Ops Platform Leadership: Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices. Engineering Pod Management: Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities. Agile Delivery: Champion Agile methodologies to ensure rapid, iterative delivery of solutions. Foster a culture of continuous improvement. Architecture Oversight: Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile) that digitize FBO workflows and enhance TM (Team Member) experiences on the ground. Technology Integration: Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services. DevOps & SRE: Promote a DevOps culture. Ensure reliability, scalability, and observability of platforms through Site Reliability Engineering (SRE) principles. Develop and implement FBO standards to ensure operational technology utilization efficiency. Stakeholder Collaboration: Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value. Risk Management and Compliance: Identify and mitigate risks related to data security, privacy, and regulatory compliance. Ensure compliance with industry regulations and standards by implementing necessary controls and protocols.