Senior Operations Manager
Operations Director Job 11 miles from Pembroke Pines
Senior Manager - Branch Operations, VP | Aventura, Florida
of New York
Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Reserve and the Federal Deposit Insurance Corporation (“FDIC”). Headquartered in New York, with branches and offices in Florida, Massachusetts, California, and representative offices in Brazil, Chile, Mexico, and Panama, Safra National Bank is a leading private bank with a devoted team of relationship managers serving many sophisticated U.S. and international high net worth clients.
Description:
The Senior Manager - Credit Cards, Electronic Banking Services, Deposits and Loan Operations is responsible for overseeing the end-to-end operations of credit cards, electronic services, deposit account management, loan booking and servicing, ACH processing, check discrepancies, non-posted transactions, and subsidiary and general ledger (GL) reconciliations. Additionally, this role manages Broadridge (BPS) account maintenance processes to ensure accuracy, efficiency, and compliance with regulatory and internal standards. Is also responsible for overseeing the strategic direction, operational excellence, and client-centric delivery of credit card operations and electronic banking services within the Banking Operations Department. Reporting to the SVP, Head of Banking Operations, the Senior Manager plays a critical role in maintaining operational excellence in the day to day in a safe and sound manner.
Responsibilities:
Credit Cards- Operations
Ensure efficient card issuance, activation, and delivery processes.
Monitor credit card transaction processing, fraud detection systems, and chargeback operations.
Establish and monitor service level agreements (SLAs) with card processors, payment networks, and other vendors.
Drive automation and digitalization in credit card operations to enhance client experience and operational efficiency.
Risk and Compliance Management:
Ensure full compliance with applicable regulatory requirements, including credit and fraud risk management standards.
Oversee credit limit assignments, authorizations, and risk assessments for individual and corporate accounts.
Collaborate with the Fraud, Risk and Compliance teams to manage fraud prevention strategies and ensure real-time monitoring of suspicious activity.
Client Engagement
Collaborate with relationship managers to address credit card-related inquiries and customize solutions for individual clients.
Lead efforts to educate clients on cards operational matters and protocols, and benefits.
Electronic Banking Services Operations
Ensure efficient account activation, profile setting and delivery processes.
Monitor transaction processing.
Establish and monitor service level agreements (SLAs) with internal customer service
Drive automation and digitalization in electronic services operations to enhance client experience and operational efficiency.
Client Engagement
Collaborate with relationship managers to address electronic services-related inquiries and customize solutions for individual clients.
Lead efforts to educate clients on electronic services operational matters and protocols, and benefits.
3. Fraud Prevention and Cybersecurity:
1. Partner with IT and cybersecurity teams to safeguard electronic banking systems from data breaches and unauthorized access.
4. Client Experience and Support:
1. Establish a high-touch internal client support framework to address electronic banking inquiries and resolve issues promptly.
2. Collect feedback to continuously enhance the operational experience, focusing on ease of use and personalization.
3.Deliver training sessions or informational resources to educate clients about system features and best practices.
Deposits Booking and Operations:
1. Oversee the end-to-end processes for opening, booking, and maintaining deposit accounts in compliance with bank policies and regulatory requirements.
2. Ensure accurate and timely processing of deposit-related transactions, including account updates, interest calculations, and reconciliations.
3. Manage exception handling, ensuring swift resolution of discrepancies and escalated issues.
Loan Booking and Operations:
1. Supervise the accurate and timely booking of loans, including documentation verification and compliance checks.
2. Oversee loan servicing processes, such as payments, adjustments, and account maintenance.
3. Ensure adherence to regulatory requirements, loan policy guidelines, and internal controls.
4. Collaborate with lending teams to address discrepancies, streamline processes, and support client needs.
ACH Processing and Payment Operations:
1. Oversee the accurate and timely processing of ACH transactions, including payroll, vendor payments, and other electronic fund transfers.
2. Monitor exception handling for failed or returned ACH transactions and ensure resolution in line with bank policies.
3. Maintain compliance with NACHA operating rules and regulations.
Non-Post and Check Discrepancies:
1. Manage the investigation and resolution of non-posted transactions and check discrepancies to minimize financial and reputational risk.
2. Ensure efficient workflows for addressing exceptions and client inquiries related to non-post items.
Subsidiary and General Ledger Reconciliations:
1. Oversee the reconciliation of subsidiary ledgers and GL accounts to ensure accuracy and integrity of financial records.
2. Identify and address discrepancies, ensuring timely resolution to maintain clean audits.
3. Develop processes and controls to prevent recurring reconciliation issues.
Broadridge (BPS) Account Maintenance:
1. Manage all aspects of Broadridge (BPS) account maintenance, ensuring accurate and timely updates.
2. Collaborate with IT and operational teams to optimize BPS workflows and address system-related issues.
Team Leadership and Development:
1. Lead and mentor a team of operations specialists and analysts, fostering a culture of accountability, efficiency, and continuous improvement.
2. Develop training programs to enhance team knowledge and performance, ensuring alignment with the bank's operational standards.
3. Conduct regular performance reviews, provide constructive feedback, and support career development initiatives.
Compliance and Risk Management:
1. Ensure all operational processes comply with regulatory requirements, internal policies, and industry best practices.
2. Monitor and mitigate risks associated with deposits, loans, ACH processing, and reconciliations.
3. Maintain documentation for audits and regulatory examinations, addressing findings promptly and effectively.
Process Improvement and Reporting:
1. Identify opportunities to streamline workflows, automate processes, and enhance operational efficiency.
2. Develop and monitor key performance indicators (KPIs) to measure team performance and operational effectiveness.
3. Provide regular reports to the SVP, Head of Banking Operations, summarizing performance metrics, trends, and improvement initiatives.
Qualifications:
Education:
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Advanced degree or professional certifications (e.g., CPA, CFA, or CAMS) preferred.
Experience:
• 6+ years of experience in banking operations, with a strong background in deposits, loans, payment processing, and reconciliations.
• At least 3 years in a managerial role overseeing multiple operational functions.
• Experience with private banking or high-net-worth client services is highly desirable.
Proven expertise in managing premium credit card products, payment systems, and digital banking platforms.
Strong knowledge of regulatory requirements, including PCI DSS, AML, KYC, and payment system standards.
Experience in managing risk, compliance, and fraud prevention processes.
Familiarity with technology platforms and tools used in electronic banking operations.
Excellent leadership, problem-solving, and communication skills.
Technical Skills:
• Proficiency in banking systems (e.g., Broadridge BPS, ACH platforms) and reconciliation tools.
• Strong knowledge of regulatory requirements for deposits, loans, and payment processing.
• Advanced skills in Microsoft Excel, reporting tools, and workflow automation solutions.
Key Competencies
Strategic thinking and decision-making.
Deep understanding of high-net-worth client expectations.
Strong analytical and technical skills related to banking operations.
Collaborative mindset and ability to lead cross-functional teams.
Client-focused approach with an emphasis on service excellence.
Leadership Skills:
• Proven ability to lead and develop teams, manage cross-functional collaboration, and drive performance improvements.
• Exceptional problem-solving, analytical, and decision-making capabilities.
• Strong communication and interpersonal skills for engaging with stakeholders across all levels.
Working Conditions:
• Onsite work environment with occasional travel to regional branches or headquarters as needed.
Vice President Operations (Open for Relocation)
Operations Director Job 38 miles from Pembroke Pines
A reputable Home Builder is looking to build their growing leadership team with a Vice President of Operations. This position will help manage all Construction and Warranty operations for the division in South Florida. This company has an amazing reputation and builds communities throughout the region. They also provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you have Operations Management experience as it pertains to the home building industry, then look no further. If you are a rock star in the industry who has high ambitions for career progression and you strive to be a part of a rewarding, supportive organization, then this is the right opportunity for you.
You will be responsible for…
· Leading all construction, purchasing, and warranty operations
You will get…
· Very Competitive compensation and bonuses
“How Do I Apply”
Just reach out to me via email (***************************) if interested, then we'll have a chat so I can go into more detail and you can see how amazing this opportunity is to join such a successful company.
VP Marketing - Multifamily Operator
Operations Director Job 18 miles from Pembroke Pines
Vice President of Marketing
Are you a dynamic marketing leader ready to drive impactful strategies in the multi-family real estate sector? We are seeking a Vice President of Marketing to lead innovative marketing efforts, elevate brand positioning, and drive occupancy and revenue growth across our expanding portfolio. This role is ideal for a strategic thinker with a passion for real estate marketing, data-driven decision-making, and team leadership.
Key Responsibilities:
Strategic Marketing Leadership
Develop and execute comprehensive marketing strategies tailored to individual properties and overall portfolio objectives.
Align marketing efforts with corporate goals, ensuring brand consistency and market competitiveness.
Leverage industry trends and consumer insights to drive innovation and differentiation.
Multi-Channel Marketing & Campaign Execution
Oversee integrated marketing campaigns across digital, social media, email, SEO, SEM, and traditional advertising channels.
Optimize marketing initiatives for lead generation, resident engagement, and retention.
Implement content strategies to enhance property visibility and drive traffic.
Data-Driven Performance Optimization
Utilize analytics platforms (e.g., Google Analytics, CRM systems) to track performance, generate insights, and refine marketing tactics.
Monitor key performance indicators (KPIs) and provide actionable recommendations to maximize return on investment (ROI).
Conduct regular audits of digital assets, websites, and property listings to ensure accuracy and optimal user experience.
Budget & Resource Management
Develop and oversee marketing budgets, ensuring cost-effective resource allocation.
Identify opportunities to optimize spending while maintaining high-impact campaigns.
Collaborate with internal teams and external vendors to achieve marketing objectives efficiently.
Brand Development & Competitive Positioning
Maintain and evolve brand identity across all marketing materials and platforms.
Conduct market research to assess competitive positioning and implement strategies to differentiate our properties.
Partner with stakeholders to develop compelling storytelling that enhances brand recognition.
Team Leadership & Collaboration
Lead and mentor a high-performing marketing team, fostering innovation and accountability.
Partner with senior executives, regional managers, and property teams to align marketing initiatives with business goals.
Develop training programs to enhance marketing competencies at both corporate and property levels.
Resident Engagement & Community Building
Create and implement resident retention programs to enhance satisfaction and long-term occupancy.
Plan and oversee community engagement initiatives, resident events, and sponsorship opportunities to strengthen brand loyalty.
Qualifications & Experience:
Bachelor's degree required; MBA or advanced degree preferred.
7-10 years of progressive marketing leadership experience, ideally within the multi-family, property management, or real estate sector.
Expertise in digital marketing tools, CRM platforms, and analytics.
Proven success in managing multi-property portfolios and large-scale marketing operations.
Strong leadership, communication, and strategic problem-solving skills.
Compensation & Benefits:
Competitive base salary with performance-based bonus incentives.
Comprehensive health benefits, including medical, dental, vision, and flexible spending accounts.
100% employer-paid life and disability insurance.
401(k) plan with employer matching contributions.
Generous paid time off, including vacation, sick leave, personal days, and holidays.
Professional development opportunities and tuition reimbursement.
Employee wellness and engagement programs.
This is an exciting opportunity for a marketing leader to make a significant impact within a growing multi-family real estate operator. If you have a strategic mindset, a passion for brand-building, and a track record of marketing excellence, we'd love to hear from you!
Apply now to be a driving force behind our brand and portfolio growth in Miami!
Business Unit Manager
Operations Director Job 12 miles from Pembroke Pines
We are currently recruiting a Business Unit Manager - Aerospace Non-Commercial for our client SCHROTH Safety Products, located in Fort Lauderdale, Florida. This is an exciting opportunity for a technically driven and hands-on professional with a good business acumen, leadership skills, and expertise in program management, contract execution, and strong cross-functional coordination. The ideal candidate will have a solid track record in business unit operations, production processes, and technical collaboration within aerospace or defense industries.
Company Overview:
SCHROTH Safety Products is a world leading supplier of innovative occupant protection and restraint systems for specialized applications in aerospace, defense, and motorsports. At their production facilities in Arnsberg, Germany and Fort Lauderdale, Florida SCHROTH develops and manufactures advanced technical solutions in the fields of safety belts, airbag technology, occupant protection systems, and cockpit security solutions.
Role Overview:
The Business Unit Manager - Aerospace non-commercial is a newly created position, responsible for overseeing sales and profit growth for the aerospace non-commercial business unit, including Business Aviation, General Aviation, Rotorcraft, Advanced Air Mobility / EVTOL, Space Venture, and Military Aerospace product lines and it is designed to be the bridge between sales, engineering, and production while ensuring efficient contract execution and business unit performance. This position will be responsible for the development of long-term product, pricing and growth strategies. The position will coordinate sales team activities within the business unit, resolve cross-functional issues with key stakeholders, and manage all external sales agent activities for the business unit.
This role requires a strong technical expertise in production processes, contract management, and cross-functional coordination. The position has limited involvement in direct sales, but will support and coordinate sales efforts by working closely with sales agents, engineers, and production teams.
Key Responsibilities:
P&L Management & Business Growth - Drive revenue and profitability for the Aerospace Non-Commercial Business Unit.
Product & Pricing Strategy - Develop the product roadmap and optimize pricing for sustained market growth.
Sales & Cross-Functional Coordination - Support internal and external sales and customer service teams, ensuring alignment on bids, contracts and other customer demands.
Process Optimization & Issue Resolution - Work closely with operations and sales to remove bottlenecks and enhance efficiency.
Key Project Execution - Hands on to ensure the successful completion of major projects.
Bid & Proposal Oversight - Approve pricing strategies and proposals within designated authority levels. Accountable for external sales team proposal generation.
Manage and support assigned sales agents.
Budgeting, Forecasting, & Reporting - Target setting, variance monitoring, demand tracking, and KPI reporting to support business planning.
Process Optimization & Issue Resolution - Work with operations and sales to remove bottlenecks and enhance efficiency.
Key Project Execution - Ensure the successful completion of major projects.
Your profile:
Bachelor's or Master's degree in Business Administration, Engineering, Marketing, or a related field.
Minimum of 5 years of professional experience in sales, business leadership, or commercial strategy.
Proven strategic cross functional leadership in business unit, product, or sales management, with a strong track record of driving revenue and profitability.
Strong negotiation and interpersonal skills with the ability to influence, align, and manage cross-functional teams.
Experience managing customer and supplier relationships with a customer-focused mindset.
Industry experience in aerospace preferred.
Knowledge of ITAR, FAR and DFAR regulations preferred, but not required.
Proficiency in CRM software and ERP systems is preferred.
Compensation & Benefits
Competitive base salary.
Comprehensive benefits package, including healthcare, dental, vision, 401(k) with matching and PTO.
Vice President of Operations
Operations Director Job 18 miles from Pembroke Pines
This opportunity is to work with one of the best and most reputable companies in all of South Florida. They have a great culture, excellent track record for building some of Florida's highest profile jobs, and finally they treat their people with a long-term outlook.
They do primarily negotiated work and build within many sectors including high-rise, office, commercial, public, multi-family, and hospitality and are in a growth mode.
They are looking to bring on a Vice President of Operations to bring leadership, management expertise, and overall lead a $1B business unit. NOTE: This a unique opportunity as this person will be overseeing and managing a large project team, working onsite, and leading the charge on a $1B project as this project is a business unit in itself. It is an extremely high-profile job and due to its size needs a leader of this caliber to be on the site on a daily basis.
Requirements:
- Minimum 15+ years' experience working for a general contractor building projects in the $250M-$1B range
- Must have excellent management and leadership skills and be a respected member of the industry and community
- 4-year degree in construction or related field required
This is truly an exceptional opportunity to join a great company, and you will not be disappointed with the quality of the people or the business environment.
This company also offer its employees a very strong compensation package including base, bonus, car allowance, and relocation for the right candidate as well.
Office Manager/Marina Operations
Operations Director Job 18 miles from Pembroke Pines
Join Our Team at IGY Marinas, Yacht Haven Grande Miami, Florida
Are you looking for an exciting career opportunity? IGY Marinas strives to be the leading globally integrated network of iconic marina destinations and the most trusted and recognizable brand in nautical services and hospitality.
All roles require the ability to communicate effectively in English both written and spoken and if you are interested in the position, please submit your CV (resume) and a cover letter explaining why you are a great fit. Send your application to ***************************** and include the job title in the subject line of your email.
Summary:
The Office Manager of Marina Operations (OM) is responsible for the overall delivery of courteous and professional services to guests visiting the property or marina. The OM upholds company policies to employees and enforces company policies and practices. The position entails supervising the daily operation of support services in addition to overseeing and performing essential administrative support tasks for the office and facility.
Essential Duties and Responsibilities include the following (other duties may be assigned):
Ensures proper manpower levels are available to handle workload of the front office staff by means of effective scheduling and cross training.
Ensures that check-in and check-out procedures are strictly adhered to and are carried out courteously, efficiently, expeditiously, and without error.
Assists with the developing and execution of comprehensive operating plans for marina and provisioning operations including all program requirements, labor hours, cost controls and operating costs.
Identifies and resolves operational issues and problems.
Provides guests with a courteous and professional experience when visiting the property.
To ensure effective communication and teamwork between all facility departments (e.g. dock master, dockhands, security, maintenance, etc.).
Ensures that all charges and payments are correctly entered on the guest's invoices and that this is always up to date.
Ensures that credit control procedures, cash collections, check receipt, and other payment exchange methods are strictly adhered to per company policies.
Ensures that all guest accounts are balanced daily.
Adheres to and upholds all marina health and life-safety protocols and actively participates in all related training exercises and drills.
Ensures that all daily opening, daily closing, and month-end closing procedures - as defined and updated by IGY corporate finance occasionally - are completed to a high degree of accuracy.
Ensures that luggage, mail, messages, packages are delivered to and collected in a timely manner.
Ensures that all enquiries, messages, restaurant reservations, concierge requests, etc. are dealt with courteously and efficiently.
Implements and promotes the IGY guest feedback system to help identify and resolve problems or guest complaints in a structural manner.
Ensures that guest reception areas are always clean and tidy and not in need of repairs.
Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
Ensures that incoming and outgoing telephone calls are handled promptly, correctly, and courteously.
Orders and maintains adequate inventory of office equipment and supplies. Tracks office and parking security provisions if applicable.
Is contact point for all vendors for facility and administrative operations including kitchen and office suppliers, furniture, equipment, stationery/business card supplier, off-site storage, etc.
Is contact point for all facility related issues including security, cleaning, supplies, equipment, painting, phones, etc.
Ensures all administrative operations are running smoothly and policies/procedures are being followed.
Creates and analyzes office practices and procedures within corporate guidelines to manage all ongoing office reporting and improves efficiency and effectiveness of assigned operations.
Manages, supports, and administers all required internal and IGY reporting including utility files, key metrics, occupancy data, revenue analysis, etc.
Ensures that marina office and its contents are always properly secured and protected.
Assists IGY accounting and the marina management team with various administrative tasks including general accounting requirements, permit/license tracking and filing, training logs, third-party service contracts, accounts receivable, accounts payable, etc.
Responsible for ensuring compliance with established corporate standards.
Other duties assigned by the General Manager.
Supervisory Responsibilities:
Manages at least 2 subordinate employees. Responsible for the overall direction, coordination and evaluation of subordinate employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associates Degree (A.S.) preferred and/or a combination of 5 years of service experience in increasingly complex roles, including supervisory experience.
Language Ability:
Excellent command of the English language required.
Computer Skills:
Advanced skills in spreadsheet/word processing software packages; intermediate skills in Power Point and/or graphics/publication software and Outlook.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent works in a typical office environment. The noise level in the work environment is usually quiet to moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and occasionally required to stand; regularly use hands to finger, handle, or feel; reach with hands and arms; occasionally stoop, crouch; regularly talk or hear. Continuous and frequent use of the computer, printer, keyboard and other related equipment. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
Director of Operations
Operations Director Job 18 miles from Pembroke Pines
CAP Government, Inc. is seeking a Director of Operations that can provide professional and administrative work that includes planning, design, and construction of a wide variety of projects. The candidate should have at least three years relevant experience and will function as the project manager on major projects for municipal and educational clients. Some local travel may be required for inspections and managing projects in the assigned area.
We currently have positions available in our Miami-Dade office. Talent is the essence of meeting our client's objectives, goals, and challenges. Candidates must possess excellent organizational, analytical, and interpersonal skills.
Duties, Responsibilities, and Qualifications
Manage all aspects of small to intermediate projects throughout the development lifecycle, including project scope, schedule, resources, quality, costs and change.
Work closely with stakeholders and to define project parameters, then translate customer needs into formal requirements, using knowledge of the industry and delivery methodology.
Develop detailed project schedule, resource plan, and status reports, managing task assignment to project resources and reporting on and managing project scope throughout the lifecycle.
Manage projects and maintain schedule, budget, and profitability of assigned projects, overseeing the preparation of plans, specifications, and proposals.
Ensure all legal requirements, building and safety codes, safety inspections, city guidelines, and local and state regulations are met
Oversee and supervise construction project progress and provide reports on timeline, progress, and adjustments
Coordinate with other design disciplines such as structures, hydraulics, traffic, and utilities, etc.
Collaborate with management to determine long-range plans and objectives, including recommendations on project staffing, evaluating, and mentoring subordinate staff.
Review, monitor, and develop complex layouts, sketches, plans, specifications and estimates, standards and guidelines, correspondence, and prepare reports.
Participate in the preparation of technical proposals and labor estimates.
Maintain positive client relationships.
Efficiently manage a team of employees across multiple projects
Lead in the formulation of advance technical concepts in proposal development, preliminary design phases, and presentations to client
Represent respective projects at meetings and conferences
Support efforts in proposal development, project scoping as well as with client relationship
Perform other related duties as assigned by the Manager
Education/Experience:
Bachelor's degree in Building Construction, Construction Management, Civil Engineering, or Architecture or related field from an accredited university.
Five years of experience in mixed-use project development, management, administration, and inspection along with a demonstrated knowledge of construction, engineering, architecture principles & construction techniques
Skill in managing multiple projects simultaneously
Experience in dealing with municipal agencies.
Professional Engineering License in Florida is a plus.
Registered Architect License in Florida is a plus.
Building Official License in Florida is a plus.
Associate Managing Director
Operations Director Job 7 miles from Pembroke Pines
Burns & Wilcox is seeking a dynamic, forward-thinking leader to drive strong and sustainable growth in our South Florida region. The Associate Managing Director will lead, develop, and oversee the overall performance of the Plantation office. This position will focus on developing strategies for profitability, growth, and retention of business within the assigned region. The successful candidate will have previous experience as a transformational team leader in the insurance industry.
Responsibilities:
Effectively lead and manage the employees of the Plantation office, including a team of Underwriter and Broker producers, and support staff
Play a key leadership role in the dynamic growth of a highly successful and consistently profitable company
Responsible for team and performance management including developing, training, mentoring, and retaining talent in sales and service
Attract and retain top talent by driving the selection, hiring, and promotion of employees in the business unit
Define and monitor successful sales and marketing strategies
Manage relationships with retail agents and underwriter/broker producers
Responsible for office Profit & Loss
Partner with a service-oriented corporate headquarters team
Supervise execution of company underwriting guidelines, corporate policy and procedures, and compliance with contract terms
Manage the overall operations of the offices driving consistency and quality in all processes; including all aspects of new business opportunities, renewal reviews, marketing procedures, training, and staffing
Qualifications:
Bachelor's degree or equivalent combination of education and experience
Minimum 3 years of experience as a sales team leader including direct management experience
Minimum 5 years of multi-line underwriting/production experience, excess & surplus experience preferred
Demonstrated ability to lead, influence and motivate a team
Ability to develop and manage strong relations with clients, carriers and third parties
Demonstrated proficiency in sales and marketing
Proven organization skills and ability with a strong attention to detail
Insurance license, CPCU, CIC or comparable designations preferred
Compensation Package
Competitive compensation package including base salary and bonus earning potential
Flexible and hybrid work options
Employer paid professional development, including continuing insurance education courses, designations, certifications, and licenses
Health and welfare benefits include medical, vision, and dental
401k with employer match
Paid vacation, sick time, and holidays
About Our Company:
Burns & Wilcox is the nation's largest independent wholesale insurance broker and underwriting manager. In 1969, the late Herbert W. Kaufman recognized an opportunity to fill a void in the industry by establishing Burns & Wilcox as a wholesale brokerage and underwriting organization that would provide brokers and agents with unique access to a variety of insurance markets and help place their specialty risks.
Today under the leadership of Mr. Kaufman's son, Alan Jay Kaufman, that entrepreneurial spirit is thriving as Burns & Wilcox offers comprehensive solutions for retail insurance agents of all sizes, from the large alphabet houses to the more than 30,000 brokers and agent partners worldwide. We invite you to consider joining our winning team!
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
Office and Operations Manager
Operations Director Job 17 miles from Pembroke Pines
About Us
Star Controls (********************** is a boutique engineering firm delivering innovative solutions to the Water, Oil & Gas, Electric, and Public Safety sectors. We leverage cutting-edge technology daily to improve utility services, enhance public safety, and make communities better places to live. Recognized by customers, partners, and competitors as an industry leader, we take pride in our collaborative, empowering culture where team members thrive and grow their careers.
Job Summary
We are seeking a proactive and experienced Office and Operations Manager to oversee and coordinate a range of critical business functions. This role manages office administration, sales operations, human resources, and marketing activities. The ideal candidate is a self-starter with excellent communication skills, attention to detail, and experience in managing multi-disciplinary operations. You'll play a key role in maintaining our positive work environment and contributing to the continued growth and success of Star Controls.
Key Responsibilities
Manage and coordinate daily office operations and administrative functions.
Follow up on sales opportunities and schedule meetings with potential clients.
Research, qualify, and manage opportunities from bidding platforms; coordinate pre-sales evaluations with the engineering team.
Lead and coordinate bid responses, including preparing proposals, completing bid forms, consolidating pricing, and submitting final packages.
Respond to RFQs and provide pricing and quotations, including annual support renewals for services and products.
Place and track vendor orders to ensure timely delivery; maintain inventory maintain strong vendor relationships and resolve any service issues.
Monitor open sales orders, prepare invoices, track payments, and manage bookkeeping activities.
Schedule and coordinate engineering resources for projects, support calls, training, and remote/on-site activities.
Lead and participate in sales and marketing initiatives, coordinate marketing events, and support networking activities.
Requirements & Qualifications
Education & Experience
Bachelor's degree in Business Administration or equivalent work experience (preferred).
Minimum 5 years in a similar operations or office management role.
Skills & Competencies
Excellent verbal and written communication skills.
Proven ability to manage multiple projects and tasks simultaneously.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Highly organized with strong attention to detail.
Customer-focused and team-oriented mindset.
Positive attitude with a collaborative approach to work.
Preferred Qualifications (Nice to Have)
Experience with Adobe Acrobat
Familiarity with QuickBooks for bookkeeping and invoicing.
Experience with Customer Relationship Management (CRM) tools.
Industry experience in Water, Oil & Gas, Electric, or Public Safety sectors is a plus.
What We Offer
Competitive salary and comprehensive benefits package.
Health, Life, and Disability insurance.
Paid Time Off (PTO) and retirement plans.
Opportunities for professional development and career growth.
Empowering and supportive team culture.
How to Apply
Please submit your resume and cover letter to ********************** with the subject line:
"Office and Operations Manager Application - [Your Name]"
We look forward to hearing from you!
Sales Analytics & Operations Manager
Operations Director Job 18 miles from Pembroke Pines
Terra, the award winning, Miami-based real estate development company carefully chooses projects that have a positive impact on their surroundings and, by extension, on the people who live there. When planning a new development, Terra takes a dynamic role with the city and neighborhood to activate its potential as a community, maximizing the way in which people are able to live and work; creating new and innovative ways for the urban & suburban landscape to evolve. The firm has cultivated a portfolio of more than five million square feet of residential and commercial real estate valued in excess of $8 billion and is active across all major real estate asset classes, including multifamily apartments, luxury condominium and single-family residences, retail and office space, hotels, and industrial properties. Terra has achieved international acclaim for its commitment to design excellence, resiliency measures, and sustainable development and has been continuously transforming South Florida into the prosperous metropolis we know today.
We are looking for a Sales Analytics & Operations Manager to join the team!
Job Overview:
The Sales Analytics & Operations Manager plays a critical role in supporting Terra's real estate sales initiatives through data-driven insights, performance tracking, and streamlined sales operations. This position focuses on leveraging analytics to optimize sales strategy, monitor market trends, and enhance collaboration between sales, marketing, and finance teams.
Responsibilities
1. Sales Data Analytics & Performance Monitoring
Maintain and analyze weekly sales data for all active projects.
Track key sales performance indicators: absorption rates, pricing trends, inventory velocity, and contract pipeline.
Develop executive-level dashboards and reports for leadership.
Identify underperforming assets and flag risks to the VP of Sales.
Provide insights on sales pacing against proforma targets and market trends.
2. Sales Process Optimization & Reporting
Build and refine reporting tools to enhance visibility into sales performance.
Automate data collection and reporting processes for efficiency.
Collaborate with the finance team to align sales data with broader financial reporting.
Assist in forecasting revenue and transaction flow based on real-time sales data.
3. Meeting Coordination & Sales Operations
Prepare agendas and materials for all sales-related meetings.
Take detailed notes during:
Weekly Sales & Marketing Meetings for all projects.
Monthly Executive External Brokerage Team Meeting.
Capture key discussions, decisions, and action items, ensuring timely follow-ups.
Maintain a centralized database of sales reports, meeting notes, and relevant materials.
4. Broker & Buyer Insights Management
Act as a liaison between Terra's internal teams and external brokers.
Track and compile broker feedback on pricing, demand, marketing, events.
Ensure all sales teams have updated pricing and promotional materials.
5. Contract & Deal Flow Oversight
Monitor contract pipeline, tracking unit reservations, pending contracts, and closing timelines.
Identify potential delays in buyer transactions and coordinate with legal & finance teams.
Assist in reviewing sales incentive effectiveness based on contract conversions.
6. Market Intelligence & Competitive Analysis
Track competitive project sales and pricing trends to inform real-time strategy adjustments.
Research and report on emerging market trends affecting sales performance.
Conduct ongoing analysis of buyer demographics and purchase behaviors.
7. Collaboration with Internal Teams
Work closely with finance, development, and marketing to ensure sales goals align with broader company objectives.
Provide data-driven insights for investor presentations and internal memos.
Collaborate with marketing on the impact of campaigns on lead conversion rates.
Required Skills & Qualifications
Strong proficiency in data analysis, reporting, and visualization tools (Excel, Power BI, Tableau, or similar).
Proficiency in Spark and E-Condo for real estate sales tracking and contract management
Experience in sales operations, business intelligence, or real estate analytics.
Knowledge of real estate market dynamics, contracts, and transaction processes.
Ability to synthesize complex data into actionable insights for senior executives.
Strong organizational and project management skills.
Excellent written and verbal communication abilities.
Preferred Qualifications:
Degree in Finance, Real Estate, Data Analytics, or Business.
Experience: 3-6 years in real estate sales operations or real estate analytics, with expertise in:
Market research, pricing trends, and performance tracking.
Financial modeling and forecasting for real estate.
Brokerage operations and reporting.
As a team member at Terra, you'll enjoy:
Career advancement and bonus opportunities
Comprehensive benefits package, including health, vision, dental insurance, and FSA (Flexible Spending Account).
Employer-paid life and disability insurance.
Employer matching 401k.
Employee team building events.
Company paid monthly lunches.
Paid Time Off and paid Holidays.
Operations Manager
Operations Director Job 18 miles from Pembroke Pines
E-commerce Operations Manager - Bebonia
Job Type: Part-Time
Compensation: Competitive salary + performance-based incentives
Bebonia is a fast-growing brand specializing in high-quality hair extensions. Founded in 2017, we have built a loyal customer base by offering premium products and exceptional service. Our team is dedicated to innovation, efficiency, and customer satisfaction. Learn more about us at *************************
Our culture is fast-paced, collaborative, and rooted in a strong entrepreneurial spirit. We value accountability, problem-solving, and continuous improvement. We empower our team to take ownership of their roles and drive meaningful impact.
About the Role
As an Ecommerce Operations Manager, you will be the driving force behind our day-to-day operations, taking over key responsibilities from the founder/entrepreneur. Working partially remotely, you'll oversee our Shopify-based online store, manage our relationship with our external 3PL warehouse, and coordinate with our small team handling marketing, listings, and customer support.
Key Responsibilities1. Business Execution & Strategy
Translate high-level business goals into clear, actionable plans.
Set company-wide goals and ensure all teams are aligned and accountable.
Monitor and drive key performance metrics across departments.
2. Customer Service Operations
Oversee the Customer Service team to improve CSAT (Customer Satisfaction) scores and reduce response times.
Optimize helpdesk software (e.g., Gorgias, Zendesk) to enhance efficiency.
Develop and execute strategies to increase customer retention and loyalty.
3. Operational Systems & Fulfillment
Manage and optimize our existing tech stack to improve inventory and order fulfillment efficiency.
Collaborate with 3PL partners and warehouse teams to ensure smooth fulfillment operations.
Ensure seamless coordination between marketing, sales, and supply chain to prevent inventory issues.
4. Marketing & Sales Coordination
Work with the Marketing team to ensure campaigns align with overall company goals.
Develop a system to accurately track and analyze Customer Acquisition Cost (CAC) and Lifetime Value (LTV), helping us gain a clearer understanding of our business economics and inform strategic decision-making.
Continuously monitor and optimize the online store's conversion rates by identifying bottlenecks, testing improvements, and implementing strategies to enhance the user experience and drive more sales.
Optimize website, CRM, and eCommerce platforms for growth.
5. Financial Oversight & Budgeting
Work with Finance to monitor P&L, budgets, and forecasting to ensure profitability.
Optimize operational expenses while maintaining high-quality customer experiences.
Ensure accurate reporting and data-driven decision-making across teams.
6. Team Leadership & Accountability
Lead weekly leadership meetings to track progress on company initiatives.
Establish and enforce KPIs for each department (Customer Service, Marketing, Fulfillment, Finance).
Improve cross-department collaboration by implementing structured communication processes.
7. Risk Management & Problem-Solving
Identify operational bottlenecks and implement scalable solutions proactively.
Ensure compliance with eCommerce best practices and industry regulations.
Troubleshoot critical business challenges and provide data-driven solutions.
What We're Looking For
✔ Proven experience as an Ecommerce Operations Manager or similar role in a high-growth eCommerce company.
✔ Strong leadership, project management, and problem-solving skills.
✔ Ability to execute vision and hold teams accountable for performance.
✔ Experience in eCommerce, retail, beauty, or hair industry (preferred).
✔ Data-driven mindset with experience using KPIs, dashboards, and financial reporting.
✔ Excellent communication, organization, and decision-making skills.
✔ Familiarity with Shopify and eCommerce operations best practices.
Why Join Bebonia?
✅ Work directly with the Founder to scale an exciting brand.
✅ A high-impact role where you can make a real difference.
✅ A culture of innovation, speed, and accountability.
✅ Competitive salary + performance-based incentives.
How to Apply
Send your resume and a brief note on why you'd be a great fit to ****************** with the subject: Ecommerce Operations Manager Application - [Your Name].
Operations Manager
Operations Director Job 18 miles from Pembroke Pines
Are you a results-oriented operations leader with a passion for building teams that constantly exceed client expectations?
A prestigious, innovative and rapidly-expanding organization that is committed to community impact is seeking a strategic and hands-on Senior Operations Leader to drive efficiency and optimize performance across several key departments within their firm. This role is perfect for a leader who excels at leveraging data to achieve tangible results, and has a track record for accomplishing what others may view as impossible-all while putting people and integrity first.
Compensation: Competitive (DOE) + benefits
Location: Northern Miami-Dade County, Florida
YOUR IMPACT
Leveraging Data for Strategic Growth:
Extract meaningful insights from operational data to pinpoint areas for enhancement.
Drive team performance by implementing KPI-focused coaching and achieving measurable targets.
Translate data-driven findings into actionable strategies that improve overall operational effectiveness.
Leading and Empowering Operational Teams:
Directly manage three teams, ensuring cohesive alignment with company-wide goals.
Provide active, hands-on guidance and targeted coaching to address performance challenges promptly.
Craft personalized development plans for team members to optimize workflow and execution.
Maintain rigorous adherence to customer service excellence and the organization's core mission across all operational procedures.
\Enhancing Efficiency and Driving Continuous Improvement:
Utilize data analysis to identify and resolve process bottlenecks, maximizing operational flow.
Implement real-time performance tracking and output analysis to establish and enforce accountability.
Anticipate and resolve operational inefficiencies before they impact productivity.
Fostering Collaborative Strategic Partnerships:
Work closely with senior leadership and department heads to synchronize departmental objectives with the organization's strategic vision.
Spearhead key initiatives designed to elevate customer satisfaction, streamline operations, and boost profitability.
Delivering Tangible Results Through Action:
Engage in active problem-solving and drive project execution, going beyond mere data reporting.
Demonstrate success by achieving quantifiable improvements in data metrics, operational efficiency, and overall performance.
YOUR SKILLS & EXPERIENCE
Team Leadership Expertise: Proven ability to direct and develop large teams, including managing 5+ direct reports and overseeing 50+ indirect reports.
Operational and Strategic Acumen: A minimum of 7 years of progressive experience in operations management, business intelligence, or roles focused on driving performance outcomes.
Process Optimization Success: Documented history of implementing data-driven process enhancements within high-volume operational settings.
Performance Management Proficiency: Extensive experience in key performance indicator (KPI) management, performance optimization, and effective coaching methodologies.
Analytical Mastery: Superior analytical capabilities, enabling the identification of trends and the execution of data-informed decisions.
Influential Leadership: Demonstrated ability to lead, mentor, and intervene decisively to achieve team and organizational objectives.
Results-Oriented Drive: A proactive, execution-focused approach with a strong bias for action.
Communication Proficiency: Fluent in English; proficiency in Spanish is highly desirable.
Loan Operations Manager
Operations Director Job 18 miles from Pembroke Pines
The Loan Operations Manager is responsible for managing and controlling key activities related to booking, loan servicing, escrow and insurance, loan accounting, and specialized loan servicing across a variety of loan products, including both commercial and consumer loans. This role acts as the primary back-up to the Director of Loan Operations, ensuring that all critical processes comply with Safety and Soundness standards, as well as the Bank's policies and applicable regulatory and legal requirements. Additionally, the Loan Operations Manager will lead the implementation of complex loan projects impacting operations, such as process reengineering and systems implementations. This position is essential in driving operational excellence and ensuring compliance.
Principal Duties & Responsibilities:
Manage and lead all aspects of the Loan Servicing unit, ensuring that all loan transactions (New, Renewals, Modifications, and Extensions) are accurately and timely registered in the Bank's CORE system, including proper posting of all related financial transactions
Ensure the accuracy of “high” risk fields related to all booked transactions through effective quality control measures.
Oversee all loan servicing functions, ensuring timely and accurate processing of loan payments, payoffs, advances, maintenance, index and interest rate changes, adjustable rate loan servicing, generation of loan pay-off letters, satisfaction of collateral documents, processing partial releases, maintaining loan general ledgers, generating loan statements and notices, managing non-accrual and charge-off loans, and tracking special loan terms
Ensure timely and accurate servicing of all escrow loan accounts, including escrow disbursements (for insurance and taxes) and escrow analysis for both Commercial and Consumer loans
Monitor and manage applicable insurance (primarily Hazard/Windstorm and Flood) protecting the loan portfolio, including oversight of the Lender Placement and Flood Monitoring programs, and managing third-party vendors providing insurance services
Oversee servicing of complex lending products such as Syndications, Participations, SWAP loans, and Capital Market products, as well as loans serviced by others, including the BCI Capital legacy portfolio, SBA 7-A, SBA PPP, and MSL loans
Lead regulatory processes, including Credit Bureau Reporting, Regulation X, PMI servicing, Flood insurance compliance, Periodic Statements, payment practices, customer complaints, customer requests for information, and pay-offs.
Collaborate in the recruitment and selection process, conducting interviews, providing feedback, and ensuring onboarding aligns with departmental needs while identifying cost saving opportunities.
Maintain employee motivation, engagement, and recognition, inspiring commitment and integrity while modeling cultural values and positive behaviors
Qualifications:
Bachelor's Degree in Business, Finance or related field preferred
5-7 years of advanced experience in Loan Servicing (residential, consumer and commercial loans, including complex deals) with proven track record of managing loan servicing processes, regulatory compliance, and operational excellence
Understanding of Loan Systems (loan origination, CORE, imaging, servicing, tracking, online servicing) a must.
Director of Operations
Operations Director Job 18 miles from Pembroke Pines
A Generator Shop located in Miami, Fl is looking for a Director of Operations to join their team. This is a Direct Hire position that offers a starting salary of $90-$110k and a robust benefits package. THIS CANDIDATE MUST HAVE EXPERIENCE WORKING IN THE GENERATOR INDUSTRY.
The Service Operations Manager is a key role in the company responsible for planning, directing, coordinating, and overseeing service activities and ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity.
ESSENTIAL DUTIES:
• • Manage the Service business in conjunction with partners to ensure support for customer business strategies.
• • Coordinate, manage and monitor the workings of various departments in the organization.
• • Plan and monitor the day-to-day running of business to ensure smooth progress.
• • Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
• • Guide the development of technical services strategies, goals, and efficiency.
• • Review work orders, invoices, and time reports for accuracy, and to ensure timely operational flow.
• • Manage procurement processes and coordinate material and resources allocation.
• • Oversee customer support processes and organize them to enhance customer satisfaction and maximize profits.
• • Create and assess KPIs and identify opportunities to increase profitability across business lines by improving service with existing clients.
• • Review financial information and adjust operational budgets to promote profitability.
• • Ensure equipment and facilities are maintained, improved, and managed to support excellent operational capability and performance.
• • Responsible for recruiting, developing, coaching, and mentoring to ensure Team members have the skills to deliver exceptional service.
• • Manage relationships with external partners and vendors.
• • Additional duties as assigned.
REQUIREMENTS/EXPERIENCE:
• • Two or more years of proven success in an operations management role.
• • Knowledge and experience in organizational effectiveness and operations management.
• • Excellent ability to delegate responsibilities while maintaining organizational control of service operations and customer service.
• • Knowledge and understanding of financial and budgeting processes.
• • Proficiency in conflict management and business negotiation processes.
• • Computer skills to include use of Excel, Word, PowerPoint, and Email.
• • Able to adapt to rapidly changing situations adjusting initiatives and priorities accordingly.
• • Highly organized with effective time management skills.
• • Proficient at follow through with customers.
• • Must work well with others and possess good people skills.
Director of Operations
Operations Director Job 12 miles from Pembroke Pines
Bradford Allen is a Chicago-based, fully integrated national commercial real estate company that provides a full array of property management, asset management, brokerage, and capital markets expertise to entrepreneurial and corporate clients, as well as not-for-profit organizations.
Bradford Allen professionals create flexible solutions for their clients through their experience, commitment to solving the most difficult problems, persistence, loyalty, hard work, and a singular focus on client objectives.
Location:
The position will be in-person and primarily based out of our Fort Lauderdale office with travel to other South Florida locations as required. The candidate is expected to be on-site at the properties throughout the week to work directly with the management and building operations teams.
Position Summary:
Bradford Allen is seeking an Operations and Property Management lead to oversee the South Florida commercial office portfolio. The candidate will be hands-on with the properties and provide leadership to the team, ensuring the highest level of tenant experience and property performance. The candidate will work directly with the President of Management Services, the South Florida Regional Engineering Manager, the individual Property Managers, building staff, the Asset Management team, ownership, accounting, and HR, as well as other internal teams. The candidate will also work closing with the Chicago based Operations Director and Engineering Director.
Responsibilities
Direct the property operations for the South Florida, Bradford Allen owned commercial portfolio.
Lead the entire property management and engineering team in South Florida, working closely with our Chicago based President, Engineering Director and Operations Director.
Be a hands-on leader and mentor for the South Florida property team. Build and foster relationships within teams and across both the region and management company.
Strategically assess and optimize property staffing levels as the South Florida portfolio continues to grow.
Engage with all levels and departments of the organization to fully implement corporate initiatives across South Florida properties.
Collaborate with the asset management team and ownership on capital building improvement projects, renovations, and tenant improvement projects. At times, it will be expected for the candidate to also oversee certain building improvement work.
Support project planning efforts, including budgeting, vendor selection, and schedule coordination, with a focus on South Florida market dynamics.
Maintain compliance with local, municipal, and state regulations related to property maintenance and improvements, particularly in the South Florida area.
Possess strong operational skills to provide consistency and standards across the portfolio while not losing sight of strategic goals.
Stay ahead of market trends and best practices in South Florida, keeping property teams and asset management informed and adaptable.
By relying on strong financial acumen, assess and utilize the financial abilities of the property management teams. Leverage strengths across the team and provide training where needed to complete budgets, CAM and tax reconciliations, maximizing NOI, etc.
Collaborate with accounting, finance, and leasing to develop property budgets, reforecasts, and cash flows that are accurate, both quantitatively and qualitatively.
Ensure all property level reporting, budgets and reconciliations are completed in a timely and comprehensive manner with the highest quality.
Build a strong relationship with Asset Management to establish portfolio and property specific business plans and goals. Strategically execute each plan to maximize investment returns and value.
Implement Bradford Allen Management Services initiatives, including best practices, energy efficiency programs and the firm's policies
Evaluate, direct, and manage capital initiatives and value-add strategies, improving the performance and appearance of South Florida properties.
Assist in physical due diligence efforts in underwriting acquisitions, establishing long-term capital plans and reviewing operating expense projections for potential South Florida investments.
Qualifications:
15+ years of commercial property or commercial building management experience including
5+ years of directly supervising property managers and engineers.
Experience in managing large R&M projects and building and tenant improvement projects
Bachelor's Degree with CCIM, CPM or RPA designation preferred.
Proficient in MRI (or equivalent financial reporting software), Word, Excel, and Outlook.
Excellent written and verbal communication skills.
Strong decision-making and problem-solving ability.
Advanced organizational skills with the ability to prioritize and multi-task.
Ability to work independently and collaboratively, with superior interpersonal skills.
State of Florida real estate license.
Operations Manager
Operations Director Job 22 miles from Pembroke Pines
The Operations Manager will be responsible for managing the day-to-day operations of the assigned location. This role involves ensuring the accuracy and efficiency of all TAB activities, including the planning, execution, and reporting of HVAC system tests. The Operations Manager will work closely with field technicians, project managers, and clients to deliver high-quality results on time and within budget.
Responsibilities:
Operational Oversight:
Supervise and manage all TAB operations, ensuring compliance with industry standards and company policies.
Coordinate with project managers to plan and schedule TAB projects, ensuring optimal resource allocation.
Monitor the progress of TAB projects, ensuring they are completed on time, within scope, and to the client's satisfaction.
Team Leadership:
Lead, mentor, and develop a team of TAB technicians and support staff.
Conduct regular performance evaluations, provide feedback, and identify training needs.
Foster a collaborative and safety-first work environment.
Quality Control:
Oversee the accuracy of TAB reports and documentation, ensuring all data meets the required standards.
Implement and maintain quality control procedures to ensure consistent and reliable results.
Review and analyze test results, making necessary adjustments to optimize system performance.
Client and Stakeholder Management:
Communicate project updates, address concerns, and ensure client satisfaction.
Develop and maintain strong relationships with key stakeholders, including contractors, engineers, and building owners.
Resource Management:
Manage the procurement, maintenance, and calibration of TAB equipment and tools.
Oversee inventory levels to ensure availability of necessary materials and supplies.
Ensure all equipment and tools are compliant with safety and operational standards.
Process Improvement:
Identify opportunities for operational improvements and implement best practices to enhance efficiency and productivity.
Stay up to date with industry trends, advancements, and regulatory changes, integrating them into operational processes as necessary.
Lead initiatives to improve data collection, reporting accuracy, and overall service delivery.
Budget Management:
Prepare and manage the operational budget for the TAB department.
Monitor expenses and ensure cost-effective use of resources.
Report on financial performance and identify areas for cost reduction.
Qualifications:
Education: Bachelor's degree in Mechanical Engineering, Construction Management, or a related field preferred.
Experience: Minimum of 5-7 years of experience in the Testing, Adjusting, and Balancing industry, with at least 3 years in a supervisory or management role.
Proven experience in managing complex projects.
Certifications: Certified Testing, Adjusting, and Balancing (TAB) Technician (e.g., AABC, NEBB) preferred. PMP (Project Management Professional) certification is a plus.
Skills and Competencies:
Strong leadership and team management skills.
Excellent organizational and multitasking abilities.
Proficiency in TAB-related software and tools.
Strong analytical and problem-solving skills.
Effective communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.
Knowledge of HVAC systems and industry standards.
Physical Requirements:
Ability to lift and carry equipment up to 50 lbs.
Willingness to work in various environmental conditions (e.g., confined spaces, heights, varying temperatures).
Travel to job sites as required.
Division Chief of Child Protection
Operations Director Job 18 miles from Pembroke Pines
On behalf of Dr. Glenn Flores, Chair of Pediatrics and Sr. Assoc. Dean of Child Health at the University of Miami Miller School of Medicine (MSOM), and Physician-in-Chief at Holtz Children's Hospital in the Jackson Health System (JHS), CareerPhysician, LLC, the national leader in academic child health executive search and leadership development, has initiated a national search to identify a board-certified/board-eligible child-abuse pediatrician to serve as the next Chief of the Division of Child Protection and Medical Director of the UM Child Protection Team (UM-CPT).
About the MSOM Department of Pediatrics
The mission of the MSOM Department of Pediatrics is to accomplish extraordinary things every day for children of all ages. The Department consists of over 150 faculty and 460 staff, and cares for the pediatric patients of South Florida, Southeastern US, Latin America, and the Caribbean through the University of Miami Medical Group and Jackson Health System. The Department staffs three hospitals - the 225-bed Holtz Children's Hospital and two satellite hospitals; it also provides care at nine ambulatory sites.
Opportunity Highlights:
We welcome candidates with experience in all aspects of child maltreatment, including physical and sexual abuse, neglect, and medical child abuse, at any academic rank, with opportunities to support a clinician-educator or clinician-investigator, as well as those seeking resources to launch/bolster their research career.
The Chief and Medical Director has the unique opportunity to collaborate with multiple organizations and be based at one of Miami-Dade's greatest assets to the community, namely the Kristi House Advocacy Center (kristihouse.org) located on the MSOM campus, and to build a world-class team.
The Chief and Medical Director will be able to hire at least one more faculty member and launch a child maltreatment fellowship, and work with donors and legislators to advance their division.
Characteristics of the next Chief and Medical Director should include:
Excellent communication and interpersonal skills
Commitment to upholding ethical standards and advocating for the well-being of children
Ability to work effectively on an interdisciplinary team
A passion for child protection and advocacy
As part of the Total Rewards benefits package, MSOM faculty, staff, and eligible dependents can receive tuition remission for undergraduate and most graduate degree programs.
Miami is known as one of the top-ranked healthiest cities in America, where you will enjoy no state taxes, weather that is never cold, endless recreational pursuits, and world-class amenities!
For more details about this opportunity, or if you would like to recommend an individual(s) who exemplifies the qualities we are seeking in a candidate, please click on Learn More below. All interactions will remain confidential, and no inquiries will be made without the consent of the applicant. The University of Miami is an AA/EOE/ADA employer.
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Chief of the Division of Child Protection
Operations Director Job 18 miles from Pembroke Pines
Medical Director, Child Protection Team Department of Pediatrics, University of Miami Miller School of Medicine Holtz Children's Hospital, Jackson Health System
On behalf of Dr. Glenn Flores, Chair of Pediatrics and Sr. Assoc. Dean of Child Health at the University of Miami Miller School of Medicine (MSOM), and Physician-in-Chief at Holtz Children's Hospital in the Jackson Health System (JHS), CareerPhysician, LLC, the national leader in academic child health executive search and leadership development, has initiated a national search to identify a board-certified/board-eligible child-abuse pediatrician to serve as the next Chief of the Division of Child Protection and Medical Director of the UM Child Protection Team (UM-CPT).
About the MSOM Department of Pediatrics
The mission of the MSOM Department of Pediatrics is to accomplish extraordinary things every day for children of all ages. The Department consists of over 150 faculty and 460 staff, and cares for the pediatric patients of South Florida, Southeastern US, Latin America, and the Caribbean through the University of Miami Medical Group and Jackson Health System. The Department staffs three hospitals - the 225-bed Holtz Children's Hospital and two satellite hospitals; it also provides care at nine ambulatory sites.
Opportunity Highlights:
We welcome candidates with experience in all aspects of child maltreatment, including physical and sexual abuse, neglect, and medical child abuse, at any academic rank, with opportunities to support a clinician-educator or clinician-investigator, as well as those seeking resources to launch/bolster their research career.
The Chief and Medical Director has the unique opportunity to collaborate with multiple organizations and be based at one of Miami-Dade's greatest assets to the community, namely the Kristi House Advocacy Center (kristihouse.org) located on the MSOM campus, and to build a world-class team.
The Chief and Medical Director will be able to hire at least one more faculty member and launch a child maltreatment fellowship, and work with donors and legislators to advance their division.
Characteristics of the next Chief and Medical Director should include:
Excellent communication and interpersonal skills
Commitment to upholding ethical standards and advocating for the well-being of children
Ability to work effectively on an interdisciplinary team
A passion for child protection and advocacy
As part of the Total Rewards benefits package, MSOM faculty, staff, and eligible dependents can receive tuition remission for undergraduate and most graduate degree programs.
Miami is known as one of the top-ranked healthiest cities in America, where you will enjoy no state taxes, weather that is never cold, endless recreational pursuits, and world-class amenities!
For more details about this opportunity, or if you would like to recommend an individual(s) who exemplifies the qualities we are seeking in a candidate, please contact Jennifer Weimer at ****************************. All interactions will remain confidential, and no inquiries will be made without the consent of the applicant.
The University of Miami is an AA/EOE/ADA employer.
Minimum Requirements:
BC/BE Pediatrics
Ability to obtain an unrestricted medical license in the state of Florida
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Service Operations Manager
Operations Director Job 18 miles from Pembroke Pines
MUST HAVE COMMERCIAL GENERATOR EXPERIENCE OR COME FROM A GENERATOR
ROLE SUMMARY: The main purpose of the Service Manager is to plan and direct operations and improve productivity, efficiency, profitability, and customer satisfaction. Working with the management team, this position also contributes to the development and implementation of organizational strategies, policies, and practices.
ESSENTIAL DUTIES:
•
Recruits, mentors, motivates, and develops new Team members and nurtures an environment where they can excel through encouragement and empowerment.
•
Reviews processes and procedures and updates and implements as required by the business.
•
Directs the maintenance of the shop cleanliness and appearance.
•
Monitors equipment operating conditions: makes purchases and repairs as needed.
•
Travels to customer sites and evaluates Field Service Representatives.
•
Reviews and approves proposals.
•
Coordinates and tracks progress of Customer Requests for Proposals.
•
Oversees progress of work orders from inception to completion.
•
Ensures any changes to scope of work are documented and approved.
•
Tracks, reviews and reports progress of work orders and forecasts trends.
•
Identifies and addresses areas of concern regarding potential risks surrounding service, projects, logistical issues, budget, and scope.
•
Takes ownership of issues and follows them through to resolution; resolves issues in a professional, expedient manner.
•
Strengthens relationships with existing accounts.
•
Implements Key Performance Indicators, sets goals for the Team, and ensures goals are met.
•
Reports to upper management any situation or condition that jeopardizes the safety, welfare or integrity of the company, its personnel or customers.
•
Additional duties as assigned.
REQUIREMENTS/EXPERIENCE:
• Two or more years of proven success in the Service Manager role.
• Excellent ability to delegate responsibilities while maintaining organizational control of service operations and customer service.
• Proficiency in conflict management.
• Computer skills to include use of Excel, Word, PowerPoint, and Email.
• Able to adapt to rapidly changing situations adjusting initiatives and priorities accordingly.
• Highly organized with effective time management skills.
• Proficient at follow through with customers.
• Must work well with others and possess good people skills.
Store Director
Operations Director Job 12 miles from Pembroke Pines
Retail, restaurant, and hospitality leaders - ready for a new career path?
No industry experience or licenses required; our best associates come from a wide array of backgrounds.
The Connor Group managers are considered the "quarterbacks" of our business, and the driving force behind our success. They are responsible for motivating their team and holding them accountable, delivering exceptional customer experience, and maintaining profitability of their property.
careers.connorgroup.com/property-managers
What you get:
Holidays and paid time off
Medical and dental premiums 100% paid day one for employee and family
Outstanding 401(k) program with company match up to 9%
$1000/year Health Spending Account (FSA)
Exceptional base compensation determined by skillset and experience
Performance based bonuses - average $50k-$60k per year
Structured schedule - 50-55hrs/week, weekend availability required.
Ability to earn an equity ownership in the company through The Connor Group's partnership program - projected to be worth more than $2 million in 20 years.
What you'll do:
Manage and motivate your team while holding them highly accountable.
Effectively manage bill-pay, expense control, and full P&L statement.
Manage your maintenance team, coordinating work orders and apartment turns.
Own all aspects of sales management - Traffic Building, New Rentals, and Renewals.
Manage your sales team by selling alongside them.
Master operational systems and processes.
Deliver excellent customer service.
What we're looking for:
Top-performers with a proven track record in driving a profitable business.
Someone who enjoys selling and exceeding sales metrics.
2-4 years as a General Manager, Store Manager, or Assistant General Manager of a highly complex business.
Comfortable holding accountability conversations and implementing performance improvement plans with your associates.
Hands on, shoulder-to-shoulder with your team.
Open to direct feedback, resilient and solution-oriented.
Assertive leader with a passion for developing others.
Motivated and thrive in a reward and recognition culture.
Company Culture - Reward and Recognition:
Wish Lists - Every associate puts together a list of items you want but may not need. Some examples include designer handbags, NFL tickets, all-inclusive vacations, and many more!
Bi-Annual Awards Ceremonies recognizing top performing associates across the company from maintenance to regional managers.
Partnership - Promotions based on excellence, earning equity stake in the business
careers.connorgroup.com/reward-and-recognition
What's Great About The Connor Group
Opportunity to work for one of the places named, Top 50 Places to Work in the US.
Employees are rewarded and recognized based on performance and results.
Ownership opportunities by becoming Partner.
Real advancement opportunities based on performance.
Outstanding compensation and bonus plan.
Best in the industry benefits, 401k, and more!
Do work that makes a real, measurable difference in the community. Through The Connor Group Kids & Community Partners, our associates provided $139 MILLION in value to under-resourced communities last year, just by doing their jobs at a high level.