Operations director jobs in Pine Hills, FL

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

VICE PRESIDENT, OPS CLIENT SERVICE MANAGER At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, OPS Client Service Manager to join our team. The position is located in Lake Mary, Florida (4 days in office per week). In this role, you'll make an impact in the following ways: Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles. Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions. Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting. Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise. Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction. Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management. To be successful in this role, we're seeking the following: Bachelor's degree in Business Administration, Finance, or a related field. Advanced degree or relevant certifications are a plus. Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills for client interaction and collaboration across teams. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

The AdventHealth Central Florida Medical group consists of approximately 460 practice sites and 1,500 providers. The Chief Operating Officer (COO) of AdventHealth Medical Group (AHMG) reports directly to the President / CEO of AHMG and is responsible for the clinical and operating performance of AHMG across the quad-county in the Central Florida Division. The COO has direct oversight of all ambulatory outpatient practices and provides operational support of hospital based services. Responsibilities include implementing new business strategies in preparation for greater value based reimbursement, including acquisition and deployment of new practices. In addition, ensures all practices are operationalized in a manner that achieves expected results. This includes input into site selection, facility planning and oversight of financial, clinical, operational and marketing plans. The COO is also responsible for the development, communication and deployment of best practice care models to support fee for service and value-based care. Responsible for leading a culture that allows AHMG to be Wholistic, Exceptional, Connected, Affordable and Viable, to support extending the Healing Ministry of Christ. Responsible for compliance with the organizational compliance plan and the rules and regulations of all applicable local, state, and federal agencies, and regulatory and accrediting bodies. Provides director executive oversight of the AHMG Vice Presidents. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: Scope of Responsibility: Provides operational leadership to the medical group to improve performance and sustainability. Promotes collaborative and interdisciplinary processes that focus on safety, best practice outcomes for patients and staff across the medical group. Ensures same store growth strategies are properly deployed. Implements contractual and process strategies to “link” specialist physicians with hospital service lines and institutes. Leads a culture of professionalism, accountability, physician leadership and effective management. In conjunction with the President / CEO, collaborates effectively with senior department and physician leadership to identify opportunities, explore options to expand services and to continually improve the business performance of service lines and various entities. Works to build consensus in support of strategies and plans and executes decisions in a timely manner. Develops, implements and coordinates system-wide processes for the development of business plans for new or expanded clinical product lines. Monitors results and identifies opportunities for continued expansion. Implements strategic plans to position the organization to be successful in value based care and supportive of AdventHealth. Provides oversight to market research projects, to identify under-served markets and to recommend viable new opportunities and programs. Sustains a culture that results in highly satisfied and engaged patients, physicians and employees. Committed to sustaining a safe environment for patients, physicians and employees. Collaborates with senior leaders to develop appropriate care models and ensures their successful deployment. Oversees the negotiation and execution of appropriate clinical affiliation and service level agreements that clearly stipulate the goals, outcomes, success metrics, roles, and responsibilities of the parties involved. Facilitates the successful project management of all AHMG projects, including significant network development, and operations improvement projects and provides the infrastructure support to enable appropriate communication and coordination between operational and support services departments. Provides vehicles for prioritizing and communicating status updates on network development projects. Provides operational oversight for all assigned practices to ensure they meet financial, patient experience, quality and physician engagement targets. Oversees development of action plans for each practice that are needed to improve performance levels. Negotiates physician compensation / contracts as needed according to organizational expectations. Serves on the AHMG governance groups. Participates in and leads various committees. KNOWLEDGE AND SKILLS REQUIRED: Professional knowledge: Extensive knowledge regarding operational, and physician practice management, business planning, and project management. Leadership: Ability to identify issues and opportunities and initiates plans to address. Demonstrates forthrightness and integrity. Ability to work across a diverse array of providers in the interest of promoting high quality, cost effective patient care. Ability to develop a common vision for diverse constituents, to communicate effectively, to sell ideas, and take ownership and responsibility for activities. Discretion and Confidentiality: Ability to handle sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained by others that the individual is working with. Critical Thinking/Decision Making/Negotiating: Ability to appropriately evaluate all aspects of a situation and to independently make appropriate and timely decisions as well as negotiate effectively with outside entities as well as within AHMG. Knowledge of clinical practices and processes, legal and regulatory requirements and mandates, and the ability to gather and evaluate data and outcome results to use in planning medical group operations, budgets and process improvement. Exceptional people management, leadership skills, and the capacity to relate to people in a manner that wins confidence and establishes support. Strategic thinking. Ability to assess, view and communicate the future of the organization, looking beyond the present situation to conceptualize key trends and identify changing market demands. Strong business acumen, intelligence and capacity; able to think strategically and implement tactically. Approaches his/her work as an interconnected system.Ability to understand major objectives and break them down into meaningful action steps. Proficient computer skills, particularly with Microsoft Office suite. KNOWLEDGE AND SKILLS PREFERRED: Physician Experience - Prior experience coaching, mentoring and advising physicians. EDUCATION AND EXPERIENCE REQUIRED: Master's degree in Business Administration or Health Services Administration or equivalent experience. Minimum of seven (7) years in progressively responsible administrative work or directorship within a medical group Minimum of ten (10) years' functional experience in healthcare or business administration. Minimum of five (5) years' physician network practice management experience or clinical integrated network experience LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED: None required

Regional Manager of Operations Full Time, Monday through Friday The Regional Manager of Operations is responsible for directing the operational performance of a defined Florida region, ensuring that clinical teams are supported, facility partners receive consistent, high-quality service, and market goals are achieved. This role oversees day-to-day operational execution, coordinates provider coverage, strengthens relationships with facility leadership, and collaborates with senior leadership on growth and service optimization. The position requires a hands-on manager who can balance daily demands with broader strategic planning. Primary Duties Clinical Workforce Coordination • Manage staffing assignments and scheduling for clinical providers across multiple facilities. • Ensure adequate daily and after-hours coverage according to service needs. • Monitor visit volume, workflow efficiency, and documentation turnaround to ensure expectations are met. • Address performance concerns, attendance issues, and quality matters in alignment with internal guidelines. Facility Relationship Management • Serve as the main operational contact for facility administrators and leadership teams. • Conduct routine check-ins with facilities to evaluate service satisfaction, resolve concerns, and identify opportunities for improvement. • Support the introduction of new clinical staff into facilities, assisting with orientation to workflows and expectations. Operational Leadership and Support • Partner with senior operational leaders to implement service initiatives and market-specific strategies. • Provide guidance to administrative and operational support personnel assigned to the region. • Review internal processes and propose improvements to increase efficiency, communication, and care coordination. • Assist with planning and execution of facility launches, coverage transitions, and expansion of services in the region. • Ensure compliance with company standards, regulatory requirements, and best practices within post-acute and long-term care settings. Qualifications • At least five years of experience in healthcare administration, operations, or clinical support roles. • Background in skilled nursing, post-acute care, or senior care strongly preferred. • Experience managing or coordinating providers, clinical teams, or healthcare staffing operations. • Bachelor's degree in Healthcare Administration, Business, or a related field; advanced degree preferred. • Strong communication and relationship-building skills, especially with facility leadership. • Proficiency in general office software and healthcare technology platforms. • Ability to travel within the regional market; reliable transportation required.

Role: Senior Director, Call Center Operations Terms: Direct Hire Industry: Healthcare | Outpatient Cardiology | Patient Access Operations Insure Technology is excited to partner with a rapidly growing healthcare organization to identify a highly experienced and forward-thinking Senior Director of Call Center Operations to lead their expanding multisite patient-access center. This is a critical leadership role supporting outpatient cardiac clinics across Central Florida, with a heavy focus on patient triage, scheduling, and care coordination. This opportunity is ideal for a call center strategist-not someone focused on short-term fixes, but a leader capable of designing new workflows, implementing scalable processes, and building an operational foundation that improves patient experience at every touchpoint. What You'll Lead • Oversee day-to-day operations of a multisite cardiovascular call center supporting triage, scheduling, and patient coordination • Design and implement standardized processes, call flows, operational KPIs, and performance dashboards • Build scalable systems aligned with organizational growth, avoiding temporary or reactive solutions • Partner closely with clinical and executive leadership to align call center operations with clinical priorities • Analyze call volume trends, staffing models, and technology utilization to optimize engagement and responsiveness • Lead and mentor supervisors, call agents, and scheduling teams • Ensure adherence to quality standards, HIPAA compliance, and patient service expectations What We're Looking For • Required: Background leading a cardiovascular or cardiac-focused call center • Deep experience in patient triage-based call workflows, ideally in an outpatient clinical environment • Proven track record designing new operational structures, SOPs, and scalable workflow models • Demonstrated ability to collaborate directly with clinical decision makers, including cardiologists • Strong change-management capabilities with experience implementing modern call center tools and best practices Position Details • On-site or hybrid leadership presence strongly preferred • Comprehensive benefits package including healthcare, PTO, paid holidays, and 401K Why This Role Matters This is a rare opportunity to influence patient access, care quality, and call-center modernization at scale. The organization is growing quickly across Central Florida, and they are seeking a leader who can architect systems-not just maintain them-and who thrives in environments where innovation, structure-building, and operational excellence are top priorities.

Director of Operations Management will be Accountable for and Providing oversight and managing daily operations of work performed by employees and subcontractors including construction, installation, and maintenance of all Wireline project-related underground and/or aerial utility construction projects - in accordance with Client contract requirements; and to meet all safety, quality, and production goals according to rules, regulations, and standards. As a Senior Level Outside Plant construction manager, you will lead personnel supporting complex projects with the responsibilities for representing the Construction Division and serving as the primary customer interface at the District Level. The position is responsible for supervising personnel that lead the day-to-day operations and job completions. This includes managing schedules, identifying risks, and clearly communicating goals to the stakeholders. A primary job responsibility will be to keep the construction managers coordinated on the project's progress and deadlines as well as to facilitate the daily interaction with the sub-contractors and Tier 1 providers. Daily ResponsibilitiesManage four (4) to eight (8) Outside Plant Construction Leaders and administrative staff. Lead and Drive Work Production Targets & Attainment of Goals for regional organization that has both In-House and Sub-Contracted Crews Monitor and Ensure production commitments are met with quality workmanship. Responsible for Managing Financials and Budget Provide coordination and input as needed with utility companies providing services and infrastructure for the project, including schedule and cost management including City's permitting and inspection requirements. Assist and support in managing operations and coordinating all work performed by in-house crews and subcontractors in Coordinating equipment/materials, and construction process including but not limited to operations, and personnel requirements. Primary customer interface at regional level Resolve customer escalations / roadblock mitigation. Responsible for cross functional coordination to ensure build/schedule align with customer priorities. Attend meetings and training on behalf of the company, documenting and taking applicable action. Maintain relationships and act as liaison in matters associated with Federal, State, and Municipal requirements. Complete Site Safety reports on in progress job sites for in house crew and subcontractors completing the work. Participate in daily / weekly calls with operations and customers. Conduct site visits to verify compliance with permits and job specifications. Ability to follow directives, produce quality work, maintain safe working habits/conditions according to all Federal, State and Company regulations and policies. Drive progress and deadlines met through Key Performance Metrics (Build Production, Overage Job Management, Regional Productivity, etc.). Conduct site visits to verify compliance with permits and job specifications. Required Qualifications Five (5) plus years of telecom direct supervisory management experience in Wireline Outside Plant Construction managing team members who supervise others. Demonstrated Strong experience in Budgeting, Forecasting, Fulfilling Staffing Requirements, Training, Safety Compliance, etc. Proven experience driving team to improve both in Quantity and Quality. Proven experience reading prints and basic knowledge of cable locating. Demonstrated Excellent verbal and written communication skills. Demonstrated Strong consultative, organizational, and communication skills necessary for maintaining productive and professional relationships with employees and customers. Demonstrated Strong leadership skills directing the performance and activities of contractors and crews of underground and/or aerial utility construction - poles / anchors and tree trimming. Demonstrated Strong documentation skills and proven analytical and problem-solving abilities in a changing environment. Valid Driver's License

OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment. This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. Key Responsibilities: Incident Response & Operational Excellence Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices. Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews. Drive standardization and automation across monitoring, detection, and response capabilities Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies. Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums. Planning & Project Execution Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms. Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms. Continuously assess and recommend innovative technologies and best practices to enhance the security posture. Effectively manage multiple high-priority projects from initiation through closure. Strategic Leadership & Team Development Lead the maturity and execution of OUC's multi-year cyber operations strategy Build and scale a high-performing security team through strategic hiring, mentorship, and development. Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations. Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction. Risk & Governance Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies. Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities. Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization. Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains Cybersecurity Culture & Awareness Partner to embed cyber awareness and best practices across the enterprise. Drive cultural, technical, and process changes to foster a cyber risk-aware workforce. Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals. The ideal candidate will have: Bachelor's degree in Computer Science, Information Technology, or a related field. 10+ years of progressive experience in digital and technology leadership. Proven experience leading cyber operations and implementing enterprise-scale security strategies. Strong background in IT architecture, system design, and secure delivery models. 5+ years of formal supervisory experience managing diverse technical and security teams. Deep understanding of cybersecurity frameworks, risk management, and compliance. Excellent communication, leadership, and decision-making skills. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: Competitive compensation Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account Generous paid vacation, holidays, and sick time Paid parental leave Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities Wellness incentives and free access to all on-site OUC fitness facilities Access to family-oriented recreational areas Paid Conference and Training Opportunities Free downtown parking Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $164,000- $205,000 annually (commensurate with experience) LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC. Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation. Primary Functions: Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance; Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment; Envision, develop and communicate strategies, plans, and goals for the business unit; Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology; Deliver results based upon annual financial goals, department goals and management requests; Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area; Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems; Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments; Drives initiatives and team performance to achieving key service and department performance indicators; Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team; Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines; Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed; Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting; Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation; Evaluate and align talent to current and future business needs; mitigate talent risks; Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning; Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership; Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit; Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals; Performs other related duties as assigned. Technical Requirements: Working knowledge of all, but not limited to the following: Proficient in latest technology for IT systems and management; Through understanding of IT and practical applications to support the company goals; Analysis, implementation and evaluation of IT environments and their specifications; System design and architecture; Technical Delivery and Support Models including related implementations; Project management methodologies. Familiarity with all, but not limited to the following: Corporate Software Applications: CIS, ERP, GIS, CRM; Security monitoring, analysis and forensics tools; Network monitoring and analysis technology; Charts, diagrams, and Architectural diagrams; Risk assessments; Technical reports; Agile methodologies; Budgeting and Resource Planning; Vendor and Contract Management; Performance Management; Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; Preparing and delivering presentations to senior leadership; Identifying strategic needs and developing departmental strategic plans and goals; Developing and maintaining capital and operational budgets. Effective written, verbal, and interpersonal communication skills; Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved; Ability to: Meet aggressive deadlines while remaining flexible to the needs of the business. Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality. Keep pace with the latest thinking and new technologies Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action Evaluate data and make or recommend informed strategic and tactical decisions; Balance focus on big picture while ensuring delivery at the day-to-day detail level. Education/Certification/Years of Experience Requirements: Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university; Minimum of ten (10) years of digital and technology experience, to include: Experience implementing a wide range of technology solutions (both on premise and cloud); Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies; Experience leading enterprise-scale technical projects, initiatives and change management; Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams; Working Conditions: This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays. Physical Requirements: This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

SUMMARY OF RESPONSIBILITIES The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms. ESSENTIAL DUTIES Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market. Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees. Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs. Implement and execute company operating procedures to ensure compliance within local market Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable. Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced. Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures. Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately. Ensure property records are maintained in accordance with company and state-specific statutes standards. Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes. Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market. This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. Maintain an active real estate license and adhere to company real estate license requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS Primarily working within an indoors office environment May sit for several hours at a time and climb up and down stairs multiple times each day Prolonged exposure to computer screens Must travel throughout applicable market using personal vehicle Occasional hands-on work and training required REQUIRED EDUCATION AND EXPERIENCE Bachelor's Degree in Business Administration, Finance, Planning or related work experience An active real estate license in the applicable state of practice is required Minimum 5 years of asset and operations management experience General knowledge of budgeting and financial analysis Experience working in a cross-functional group, project management, and/or process improvement-oriented role Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) PREFERRED EDUCATION AND EXPERIENCE Managing Broker License, a plus Knowledge of Yardi Voyager or similar property management program Experience working in a fast pace, high-growth company REQUIRED KNOWLEDGE Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. REQUIRED SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation- Bringing others together and trying to reconcile differences. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management- Managing one's own time and the time of others. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. WORK STYLES & BEHAVIORS Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence- Job requires persistence in the face of obstacles. Initiative- Job requires a willingness to take on responsibilities and challenges. Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Attention to Detail- Job requires being careful about detail and thorough in completing work tasks. Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

Client Service Officer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Client Service Officer (CSO) to join our US Transfer Agency team. This role is located in Lake Mary FL. In this role, you'll make an impact in the following ways: • Oversee service levels across operating and systems areas, identifying and addressing weaknesses. • Provide management reporting to clients and facilitate ongoing client review sessions and operational meetings. • Act as the client's advocate within BNY, ensuring satisfaction and escalating issues to senior management as needed. • Partner with Operations to eliminate non-value-added processes and drive client initiatives such as fund mergers, liquidations, and conversions. To be successful in this role, we're seeking the following: • Strong background in operations, systems, and company policies. • Proven ability to resolve client issues effectively. • Experience in financial management, contract negotiation, and project leadership. • Excellent communication, teamwork, and problem-solving skills. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: • America's Most Innovative Companies, Fortune, 2025 • World's Most Admired Companies, Fortune 2025 • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Full-time Description The Director, Payment Operations is a strategic, hands-on execution role, ideal for a leader who thrives in building structure, driving improvement initiatives, and harnessing technology (including AI) to elevate customer, partner, and internal experiences. Success in this role will be determined by the velocity, quality and scale of the payment operation teams' implementation and support of new projects, feature releases, product launches and cross-functional objectives. You'll work cross-functionally with Finance, Risk, Engineering, Customer Experience, and Partner Success to design, implement, and refine operational processes that ensure reliability, scalability, and exceptional service delivery. Additionally, you will work with the Payment Operations team to prepare for any upcoming changes, solicit feedback, and ensure the necessary tools are provided to successfully support them. Key Responsibilities & Objectives Act as a strategic and operational partner to the VP of Payment Operations in shaping the vision, roadmap, and priorities for the payments operations organization. Lead and execute critical projects to improve operational performance, automate workflows, and enhance scalability. Architect and execute against a best-in-class customer experience Scope new or changing processes, create project plans and work with the team to oversee execution Closely monitor and report on project updates, sharing key timelines and actively monitoring deliverables Work with team to continually improve merchant and partner hand-offs from Sales, Commercial, and Underwriting to reduce controllable attrition Recognize trends and seek feedback from internal and end users on: gaps post new launch of initiatives desired product and feature updates interactions with internal teams Consistently bring creative ideas to leadership on how to improve the end user experience either through cost-saving measures or experience enhancements Maintain control of complex issues, gathering information for escalation and strategies for resolution Audit documentation to ensure resources and processes for the team are available and current Execute on vision and future direction for the payment ops team through long-term strategic planning, while executing on near-term objectives and milestones Assist with budgeting and managing operations in accordance with established fiscal parameters Requirements 5-7 years of payments/Fintech experience in an operations role Strong project management, organizational, and communication skills with the ability to influence across teams and levels Excellent problem solving, analytical and decision-making skills Understanding of planning frameworks and methods Shows flexibility and always goes the extra mile to meet the needs of the business, Partner and client Commitment and self-motivation to work within deadlines with minimum supervision Deeply analytical by nature, questioning that which cannot be proven Knowledge of relevant payments processes, products and regulations Solution -oriented, with the ability to think strategically and creatively while making decisions Comfortable in a fast-paced, evolving environment with competing priorities.

for upcoming proposal** Are you ready to support critical Navy missions and make a lasting impact? Amentum is seeking an Operations Site Manager to join our team to support the Naval Surface Warfare Center, Corona Division (NSWCCD) for the Navy Integrated Training Environment (NITE) program. In this pivotal role, you will contribute to ensuring Fleet readiness and operational excellence by providing data-driven solutions, enhancing Live, Virtual, and Constructive (LVC) training environments, and delivering innovative engineering and cybersecurity capabilities. If you excel in collaborative, high-impact environments and are passionate about driving mission success, we want to hear from you. Join Amentum and be part of a team dedicated to innovation, excellence, and shaping the future of Navy operations. Duties and Responsibilities: Manages the activities of training sites. Develops and implements policies and procedures as well as ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets. Required Minimum Qualifications: Seven (7) years of DoD training range experience Three (3) years of managerial experience with DoD efforts Experience managing dispersed workforce in support of DoD training range experience Must have an active Secret Clearance. US citizenship required to obtain US government clearance. Preferred: Familiarity with synthetic training environment Training asset maintenance experience Desired: Bachelor's degree in STEM and/or management field Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Westbrook Vision To be a thriving company that makes a lasting impact in Central Florida for generations to come. Westbrook Mission To create an employee experience so profoundly different that it leads to changed lives and customers for life. Job Type: Full-time Pay: $115,000.00 - $200,000.00 per year Schedule: Monday to Friday - Weekends as needed Employee Benefits: Health Insurance - 87% Paid by the Company (Employee Plans starting at less than $23 per week) Unlimited Paid Time Off (PTO) Paid Holidays per year - 8 Paid Paternity/Maternity Leave Paid Life Insurance Paid Dental Premiums Paid Long-Term Disability Insurance 401K Match - Plan Increasing up to 7½% Vision insurance and Free Prescription Safety Glasses Gym Membership Reimbursement Fun Team building Outings (Universal, Top Golf, and Andretti) AND MORE! Company-Funded Education Opportunities: Manufactures' training Language - Spanish and English Health and Wealth Education Emotional Intelligence, Leadership and Advancement Training Key Responsibilities of the Construction Operations Director include: Administration & Planning - Collaborates with President, Vice President and CFO to review budget, WIP statements, department performance, and growth planning. Monitors the construction industry and remains current with trends, labor, markets, technologies and competition. To effectively forecast workforce capacity shortages and surpluses based on seasons and schedules and adjust accordingly. Partnering with HR to ensure accurate record keeping (JLA badging, time keeping, etc.) throughout the department, as well as relevant licensing and credentialing of mechanics to ensure staff remain current. Estimating and Sales - Reviews pre-construction estimates for accuracy and variance to expected performance, collaborating with the Chief Estimator to act as needed. Controls labor and material cost by ensuring standards are met in staffing, compensation, overtime, safety, quality, productivity, inventory, purchasing and usage. Collaborates with the accounting department to ensure all projects are completed, invoiced, closed and collected accurately and within required time frames. Service and Support - Maintains high levels of mechanical expertise by staying current on trade-specific development and innovation. Establishes departmental standards of performance, process and procedures. Develops, implements, and maintains a formal ongoing departmental quality assurance and improvement program. Ensures any applicable regulatory/departmental quality standards are met. Coordinates with Fleet to ensure company vehicles are well maintained by performing ongoing inspection and reporting. People & Safety - Works closely with HR to recruit, on-board, and develop construction staff. Oversees, directs, and supports construction management staff. Provides 90-day, first 6-month, and ongoing annual reviews of direct reports. Ensures all direct reports have a clear understanding of roles and standards, counsels as necessary. Qualified candidates will have: High School Diploma, G.E.D., or College Degree (Preferred) Minimum 5 years of supervisory experience. The ability to perform takeoffs and read construction blueprints and estimates. The ability to gather, analyze, and appropriately act on data. The ability to collaborate and work well with others to accomplish shared goals. Time management skills and ability to switch tasks effectively; ability to learn and apply learning quickly. PC computer skills. Understanding of financial statements, including WIP's. Must have a valid driver's license. We are both a Drug Free Workplace and Equal Opportunity Employer. Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers.

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDcentral

Full-time Description Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners' role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed. The Impact You Will Make The Regional Operations Excellence Director is a senior leadership role focused on driving consistency of operations and the optimization of processes, procedures, and service quality. With a commitment to continuous improvement, this role supports the SVP of Operations and corresponding AVPs of Operations in executing organization wide programs, projects, and initiatives to Everstory Partner's standard of excellence, improving overall compliance and competence of the field Operations teams. Responsibilities Track and communicate organization-wide programs and projects on a weekly, monthly, quarterly, and annual basis to ensure alignment with business goals and objectives related to the time periods. Develop both strategic and tactical plans outlining all process steps needed to achieve the desired compliance and competence goals for each organization-wide program and/or project. Guide area and location level teams through change management required by operational excellence initiatives; leading through influence. Identify areas for improvement in systems, processes, and procedures to enhance overall execution of operations initiatives and service quality. Measure and report on field operations effectiveness as related to organization-wide programs and projects to ensure defined business goals are met or exceeded; identifies locations or areas that struggle to meet goals and puts remediation strategies in place. Partner with Support Center department leadership during the planning, implementation, and ongoing support phases of programs/projects to execute effectively at the location level. Communicate effectively with stakeholders at all levels, providing regular updates on project/program progress and challenges. Core Competencies Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Role Competencies Business Acumen - Knows how businesses work. Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting their business and organization. Is aware of how strategies and tactics work in the marketplace. Drive for Results - Can be counted on to exceed goals successfully. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results. Peer Relationships - Can quickly find common ground and solve problems for the good of all. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration. Problem Solving - Probes all fruitful sources for answers. Can see hidden problems. Is excellent at honest analysis. Planning - Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Measures performance against goals. Evaluates results. Motivating Others - Can motivate many kinds of team or project members. Pushes tasks and decisions down. Invites input from each person and shares ownership. Is someone people like working with. Requirements Bachelor's degree in business, operations management, or relevant field. 5+ years of experience in a multi-site, operations leadership role. Proven track record of implementing successful programs and projects across an area, region, or organization. Strong computer skills with high level proficiency with Microsoft Excel, Outlook, PowerPoint, Word, and expense management/travel management platform. Highly detail oriented with strong organization and time management skills. Proactive business approach, with the ability to influence teams without direct supervisory authority. Ability to build rapport across organization with peers, leaders, and departments. Excellent communication skills, both written and verbal. Work Environment Remote field-based or Florida Support Center, M-F required, some weekends as needed. This position may operate in a professional office environment which may be noisy or disruptive at times. The role routinely uses standard office equipment such as computers and phones. This is a full-time position reporting to the SVP of Operations with typical office hours and additional time as needed. Travel required by automobile or airplane; up to 60%. Our Investment in You Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: Medical, Dental, Vision, Life, AD&D and STD Insurance Tuition Reimbursement Career Advancement and Training Funeral and Cemetery Benefits Employee Referral Bonus 401k with Company Match Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire. Salary Description Annual base $125,000 plus bonus

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. Implement strategies to optimize efficiency, reduce costs, and improve service levels. Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. Ensure compliance with health, safety, and regulatory standards across all operational areas. Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. Manage budgets and allocate resources effectively to meet operational targets. Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. 7+ years of experience in operations management, with at least 3 years in a senior leadership role. Strong knowledge of warehouse and distribution center processes and best practices. Proven leadership skills with experience managing large teams in a fast-paced environment. Excellent problem-solving, communication, and project management abilities. Proficiency in Microsoft Office and familiarity with ERP/WMS systems. Bilingual (English/Spanish) a plus.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. * Implement strategies to optimize efficiency, reduce costs, and improve service levels. * Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. * Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. * Ensure compliance with health, safety, and regulatory standards across all operational areas. * Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. * Manage budgets and allocate resources effectively to meet operational targets. * Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: * Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. * 7+ years of experience in operations management, with at least 3 years in a senior leadership role. * Strong knowledge of warehouse and distribution center processes and best practices. * Proven leadership skills with experience managing large teams in a fast-paced environment. * Excellent problem-solving, communication, and project management abilities. * Proficiency in Microsoft Office and familiarity with ERP/WMS systems. * Bilingual (English/Spanish) a plus.

The Administrative Director for Nursing Operations serves on various hospital committees and collaborates with Orlando Health leadership, Hospital President and administration, the hospital management team, hospital medical staff leadership and the medical staff. Key components of this leadership role include monitoring quality and budgeting standards, ensuring patient satisfaction, and effectively managing to achieve hospital and organization-wide goals. This position is responsible for providing direction and oversight for multiple operational areas and/or multiple department leaders. Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us! Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Opening in summer 2026, Orlando Health Watson Clinic Lakeland Highlands Hospital - a state-of-the-art, seven-story, multi-specialty hospital - will serve as a vital 550,000 square-foot healthcare hub offering: 300+ inpatient beds and 69 emergency and observation beds 11 operating rooms and four cardiac interventional suites Dedicated labor and delivery services - including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens Comprehensive cardiovascular, neurology, and oncology services Advanced surgical procedures Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning. Benefits Beyond the Expected Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Benefits that begin on Day 1 Four (4) weeks paid parental leave Debt-free degrees through our Preferred Education Program Tuition reimbursement and loan repayment programs Back-up childcare and elder care Fertility benefits and adoption assistance NCLEX reimbursement Free NCPDs for RN license Free Kaplan review courses Dedicated RN career counselor and GN Coordinators to develop you Specialty certifications reimbursement And more! Responsibilities Essential Functions • Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory/governing bodies. • Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes. • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes, and quality outcomes. • Embraces workplace diversity and participates in organizational policy formulation and decision-making. • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. • Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. • Integrates technology to support the improvement of patient care and workload of team members. • Manages team members, overseeing recruitment, development, retention, supervision, evaluation, and productivity. • Demonstrates proficiency in sound business practices and operational excellence. • Applies key financial principles and organizational financial targets to departmental projects/budgets. • Achieves financial and operational benchmarks by developing capital and operating budgets and monitoring all operational expenses. • Ensures the development, implementation, and evaluation of evidenced-based, quality clinical nursing practices consistent with nursing research, organizational and national practice standards. • Demonstrates initiative and situational leadership skills. • Embraces, communicates, and promotes effective change. • Ensures the patient experience is exceptional. • Serves as a liaison to administration for team members. • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. • Facilitates and supports team member involvement in professional and organizational activities. • Upholds self and staff accountable to comply with ethical principles, corporate compliance, and standards of practice. • Holds self and others accountable to Orlando Health's mission, vision, and values. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Qualifications Education/Training • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. • Master of Science in Nursing (MSN) or graduate degree in business or health-related field required. Licensure/Certification • Current professional license as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Current Basic Life Support (BLS) certification. • National leadership board certification through the American Nurses Credentialing Center (ANCC); NEA-BC within two (2) years. • May require one or more of the following certifications based on the assigned patient population: • Advanced Cardiovascular Life Support (ACLS) • Pediatric Advanced Life Support (PALS) • Neonatal Advanced Life Support (NALS) • Trauma Nurse Core Course (TNCC) Experience • Two (2) years of experience in management of an acute care or outpatient setting. Education/Training • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. • Master of Science in Nursing (MSN) or graduate degree in business or health-related field required. Licensure/Certification • Current professional license as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Current Basic Life Support (BLS) certification. • National leadership board certification through the American Nurses Credentialing Center (ANCC); NEA-BC within two (2) years. • May require one or more of the following certifications based on the assigned patient population: • Advanced Cardiovascular Life Support (ACLS) • Pediatric Advanced Life Support (PALS) • Neonatal Advanced Life Support (NALS) • Trauma Nurse Core Course (TNCC) Experience • Two (2) years of experience in management of an acute care or outpatient setting. Essential Functions • Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory/governing bodies. • Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes. • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes, and quality outcomes. • Embraces workplace diversity and participates in organizational policy formulation and decision-making. • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. • Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. • Integrates technology to support the improvement of patient care and workload of team members. • Manages team members, overseeing recruitment, development, retention, supervision, evaluation, and productivity. • Demonstrates proficiency in sound business practices and operational excellence. • Applies key financial principles and organizational financial targets to departmental projects/budgets. • Achieves financial and operational benchmarks by developing capital and operating budgets and monitoring all operational expenses. • Ensures the development, implementation, and evaluation of evidenced-based, quality clinical nursing practices consistent with nursing research, organizational and national practice standards. • Demonstrates initiative and situational leadership skills. • Embraces, communicates, and promotes effective change. • Ensures the patient experience is exceptional. • Serves as a liaison to administration for team members. • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. • Facilitates and supports team member involvement in professional and organizational activities. • Upholds self and staff accountable to comply with ethical principles, corporate compliance, and standards of practice. • Holds self and others accountable to Orlando Health's mission, vision, and values. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Vice President, OPS Control to join our Controls team. This role is located in Lake Mary, FL. In this role, you'll make an impact in the following ways: Through collaboration, identify, analyze, monitor and minimize business risks, ensuring proper control policies and procedures are in place Responsible for control testing and reporting on control standards and oversight of control Develop training on policies and procedures concerning controls and risk management Monitor results on key risks, errors/near misses, reconciliations and root cause analyses, analyzing and determining appropriate management intervention To be successful in this role, we're seeking the following: Bachelor's degree or equivalent combination of education and work experience required; advanced degree preferred 7-10 years of total work experience Experience in the securities or financial services industry preferred Proven ability to work with large or specialized teams of Control & Operations professionals or multiple teams, including matrixed and geographically dispersed teams Demonstrated skills in recruiting, directing, motivating and developing staff to maximize individual and team contributions At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job DescriptionDescription: Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners' role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed. The Impact You Will Make The Regional Operations Excellence Director is a senior leadership role focused on driving consistency of operations and the optimization of processes, procedures, and service quality. With a commitment to continuous improvement, this role supports the SVP of Operations and corresponding AVPs of Operations in executing organization wide programs, projects, and initiatives to Everstory Partner's standard of excellence, improving overall compliance and competence of the field Operations teams. Responsibilities Track and communicate organization-wide programs and projects on a weekly, monthly, quarterly, and annual basis to ensure alignment with business goals and objectives related to the time periods. Develop both strategic and tactical plans outlining all process steps needed to achieve the desired compliance and competence goals for each organization-wide program and/or project. Guide area and location level teams through change management required by operational excellence initiatives; leading through influence. Identify areas for improvement in systems, processes, and procedures to enhance overall execution of operations initiatives and service quality. Measure and report on field operations effectiveness as related to organization-wide programs and projects to ensure defined business goals are met or exceeded; identifies locations or areas that struggle to meet goals and puts remediation strategies in place. Partner with Support Center department leadership during the planning, implementation, and ongoing support phases of programs/projects to execute effectively at the location level. Communicate effectively with stakeholders at all levels, providing regular updates on project/program progress and challenges. Core Competencies Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Role Competencies Business Acumen - Knows how businesses work. Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting their business and organization. Is aware of how strategies and tactics work in the marketplace. Drive for Results - Can be counted on to exceed goals successfully. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results. Peer Relationships - Can quickly find common ground and solve problems for the good of all. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration. Problem Solving - Probes all fruitful sources for answers. Can see hidden problems. Is excellent at honest analysis. Planning - Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Measures performance against goals. Evaluates results. Motivating Others - Can motivate many kinds of team or project members. Pushes tasks and decisions down. Invites input from each person and shares ownership. Is someone people like working with. Requirements: Bachelor's degree in business, operations management, or relevant field. 5+ years of experience in a multi-site, operations leadership role. Proven track record of implementing successful programs and projects across an area, region, or organization. Strong computer skills with high level proficiency with Microsoft Excel, Outlook, PowerPoint, Word, and expense management/travel management platform. Highly detail oriented with strong organization and time management skills. Proactive business approach, with the ability to influence teams without direct supervisory authority. Ability to build rapport across organization with peers, leaders, and departments. Excellent communication skills, both written and verbal. Work Environment Remote field-based or Florida Support Center, M-F required, some weekends as needed. This position may operate in a professional office environment which may be noisy or disruptive at times. The role routinely uses standard office equipment such as computers and phones. This is a full-time position reporting to the SVP of Operations with typical office hours and additional time as needed. Travel required by automobile or airplane; up to 60%. Our Investment in You Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: Medical, Dental, Vision, Life, AD&D and STD Insurance Tuition Reimbursement Career Advancement and Training Funeral and Cemetery Benefits Employee Referral Bonus 401k with Company Match Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.