Operations director jobs in Redmond, WA - 774 jobs
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Director of Global Data Center Capacity & Onboarding
Fleet Data Centers
Operations director job in Mercer Island, WA
A data center solutions provider is seeking a Director of Capacity Engineering to lead server rack integration across their global footprint. Responsibilities include overseeing customer onboarding, managing the lifecycle of physical capacity, and collaborating with cross-functional teams to enhance operational excellence. The ideal candidate will have over 12 years in data center operations and a strong technical background. The expected salary range is $180,000-$225,000, along with comprehensive benefits including 100% employer-covered health insurance.
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$180k-225k yearly 3d ago
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Director of Mission Management for Space Launch Ops
Blue Origin LLC 4.2
Operations director job in Seattle, WA
A pioneering aerospace manufacturer is seeking a Director of Mission Management for New Glenn in Seattle. This leadership role involves managing complex aerospace projects, enhancing operational efficiency, and leading a skilled team to ensure the successful launch of payloads. Ideal candidates will have over a decade of experience in aerospace and proven leadership skills. This opportunity focuses on fostering a culture of continuous improvement while ensuring customer satisfaction and operational excellence.
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$141k-215k yearly est. 4d ago
Senior Area Manager, Community - USA West
Arc'Teryx Limited
Operations director job in Seattle, WA
Your Opportunity at ARC'TERYX:
As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs.
While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities.
This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required.
Meet Your Future Team:
We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community.
If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership
Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets
Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities
Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement
Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth
Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings
Event & Experience Leadership
Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection
Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence
In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs
Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence
Relationship & Partnership Management
Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations
Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections
Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact
Media & Amplification
Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI
Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach
People Leadership & Team Development
Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities
Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders
Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making
Measurement & Reporting
Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment
Providing insights and recommendations to continuously improve strategy, execution, and impact
Sharing success stories and learnings across the broader North American team
Here are some of the things you could be working on in the future:
Develop regional event and partnership calendars to support Brand investments
Manage national ambassador and seeding framework
Quarterly community performance reports
Project ownership of Academy Light experiences in the US East region
Deliver data as part of a scorecard process to support brand expansion into new markets
Are you our next Senior Area Manager, Community - US East role?
You have a bachelor's degree in Marketing, Communications, Business or a related field
You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs
You have a strong background in event leadership, from concept through to execution and measurement
You have demonstrated success in managing and developing people in high-performance environments
You have experience with ambassador, athlete, or influencer relationship management
You are proficient in budget management, paid media allocation, and ROI analysis
You are excellent communication, storytelling, and cross-functional leadership skills
You have a deep understanding of the outdoor and mountain town community landscape in Canada
You have a passion for the outdoors, sustainability, and the Arc'teryx ethos
$124,000 - $155,000 a year
A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there's always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
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$124k-155k yearly 20h ago
Director Of Service Operations - HVAC, Plumbing, Refrigeration and Sheet Metal - Industrial and Commercial
Gryphon Oakwood
Operations director job in Seattle, WA
Gryphon Oakwood are currently working on a Director of Service Operations to lead and optimize all aspects of the service business for a leading mechanical contracting and service organization with a strong reputation across the Pacific Northwest. Specializing in HVAC, plumbing, refrigeration, and sheet metal systems for industrial and commercial facilities. The ideal candidate will have experience in driving operational excellence, financial performance, safety, collaboration, and innovation.
Qualifications
5+ years of progressive leadership experience in mechanical contracting or building services (HVAC, plumbing, refrigeration, or related fields).
Proven track record managing large-scale commercial and industrial service operations.
Strong financial acumen with experience overseeing budgets, forecasts, and P&L performance.
Excellent leadership, communication, and team development skills.
Ability to think strategically while executing tactically in a fast-paced, dynamic environment.
Proficiency in service management software and operational technologies.
Bachelor's degree in Business, Engineering, or a related field preferred; equivalent experience considered.
Key Responsibilities
Provide strategic leadership and direction for all service operations across HVAC, plumbing, refrigeration, and sheet metal divisions.
Oversee day-to-day service delivery, scheduling, dispatch, maintenance contracts, and emergency response operations.
Drive operational efficiency through process improvement, technology integration, and resource optimization.
Manage P&L performance, develop annual budgets, and ensure profitability targets are met or exceeded.
Lead, mentor, and develop a team of service managers, technicians, and administrative staff.
Collaborate with sales and project teams to ensure seamless coordination between service and construction divisions.
Foster a safety-first culture and ensure compliance with all regulatory standards and company policies.
Build and maintain strong relationships with key clients, vendors, and partners to ensure superior service quality and customer satisfaction.
If this role is of interest please reach out to Edward Davey (*******************************)
$111k-166k yearly est. 20h ago
Director of Manufacturing Operations
Stella-Jones 4.2
Operations director job in Tacoma, WA
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact. To learn more about the company, visit us at: ***************************************************
Position Overview
The Director of Manufacturing Operations at Stella-Jones is responsible for leading and elevating the performance of three strategically focused manufacturing plants across Washington and Arizona. This leadership role is an opportunity to shape the future of our regional operations through innovation, collaboration, and operational excellence. As the driving force behind plant performance, you'll partner closely with Plant Managers to streamline processes, champion safety and quality, and align operations with the company's long-term goals. If you thrive in a fast-paced environment where strategic thinking meets hands-on execution, this is your opportunity to make a lasting mark.
This is a newly created leadership role and will be office-based in Tacoma at our regional office and manufacturing plant. Travel is expected to be up to 50%.
Primary Responsibilities
Lead with Strategy:
Craft and execute forward-thinking operational strategies that boost efficiency and productivity.
Align regional manufacturing goals with corporate objectives to ensure cohesive growth.
Drive Operational Excellence:
Oversee daily operations across three manufacturing sites, guiding Plant Managers to success.
Champion a safety-first culture where every individual feels genuinely cared for-not just through the absence of accidents, but through a shared commitment to protecting everyone who walks onto each plant site.
Ensure full compliance with safety, environmental, and quality standards.
Launch and sustain continuous improvement initiatives to reduce costs and enhance output.
Elevate Performance:
Monitor key performance indicators and implement corrective actions to meet and exceed targets.
Mentor and empower plant leaders to foster a culture of excellence and accountability.
Build Strong Partnerships:
Collaborate across departments to ensure seamless operations and shared success.
Cultivate strong relationships with suppliers, customers, and stakeholders.
Optimize Resources:
Manage staffing, materials, and budgets with precision and foresight.
Champion sustainable manufacturing practices that support long-term viability.
Key Qualifications
15+ years of experience in manufacturing, including 5+ years in a senior leadership role (e.g., Plant Manager, Multi-Plant Manager, Regional Plant Manager, etc)
Excellent understanding of core systems involved in wood treating systems (steam, vacuum, pressure, valves, pipes, etc), deep knowledge of environmental and safety regulations, proficiency in ERP systems and relevant digital tools.
Proven ability to drive a healthy safety culture, develop teams, inspire performance, and lead change.
Skilled in managing complex projects and juggling multiple priorities
Compensation & Employee Benefits:
As a Stella-Jones team member, you will have access to excellent benefits and incentives including:
Competitive compensation with a targeted annual base salary range from $133,000 to $167,000
Annual bonus / profit sharing program opportunity
401(k) savings plan with excellent Company match (150% on the first 4% deferred)
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:
Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program
Career advancement opportunities
Ability to purchase Company stock
Equal Opportunity Employer/Veterans/Disabled
A major Telecoms Network company is seeking a seasoned sales professional to drive network automation sales to Tier 1 and Cable businesses across North America. The ideal candidate will have 8+ years of experience in software technology sales, a strong ability to build relationships with CxO-level customers, and a demonstrated ability to lead complex deals to closure. This role entails significant travel and collaboration with internal stakeholders to achieve revenue targets.
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$172k-226k yearly est. 2d ago
West Region Real Estate Director - Lease & Growth Leader
Lululemon Athletica
Operations director job in Seattle, WA
A leading athletic apparel company is seeking a Director of Real Estate to oversee leasing activities for over 200 stores across the U.S. This role involves managing a team, leading negotiations, and developing strategic plans for real estate growth. The ideal candidate will have over 10 years of experience in retail real estate leasing and a strong leadership background. Competitive compensation package offered, along with relocation support and benefits.
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$52k-101k yearly est. 4d ago
Property Operations Manager
CV Resources 4.2
Operations director job in Bellevue, WA
CV Resources is partnering with a real estate investment and development firm in search for a highly skilled and experienced Operations Manager to support the growing operational demands of our property management platform. This role will be responsible for driving consistency, efficiency, and excellence across our portfolio, working directly with on-site teams and senior leadership. The ideal candidate brings deep operational knowledge of Yardi Voyager, RentCafe marketing, and property management finance, and will play a key role in systems training, compliance oversight, and customer experience.
Key Responsibilities:
Serve as a central resource and operational liaison between property sites and senior leadership.
Support and train on-site teams in the effective use of Yardi Voyager, including leasing workflows, rent collection, maintenance, and resident relations.
Lead deployment and optimization of RentCafe marketing, ILS marketing package levels and resident engagement tools.
Monitor and support Yardi P2P procurement workflows, invoice processing, and vendor compliance.
Review and ensure accuracy of financial reports, variance analysis, and assist with budget preparation and forecasting.
Field and resolve escalated resident and client concerns, collaborating with site teams to ensure positive resolution and service recovery.
Track and process utility bill-backs, including HOA reimbursement structures and commercial NNN reconciliations.
Create, refine, and deliver training programs to upskill on-site staff in operations, compliance, and systems use.
Monitor operational KPIs and compliance benchmarks across the portfolio.
Support due diligence, onboarding, or transitions for new properties.
Qualifications:
Bachelor's Degree required (Business, Real Estate, Finance or related field preferred).
Minimum 5+ years of experience in multifamily or mixed-use property management, with prior regional manager or senior property manager experience preferred.
Expert-level proficiency in Yardi Voyager and RentCafe required.
Strong knowledge of property operations, HOA pass-throughs, commercial lease structures (NNN/CAM reconciliations), and budget performance management.
Exceptional analytical skills with advanced proficiency in Microsoft Excel (pivot tables, lookups, modeling).
Experience with Yardi P2P or similar purchase order/invoice systems.
Proven ability to train, mentor, and support site teams in fast-paced environments.
Outstanding communication and problem-solving skills.
Customer-service mindset with a focus on accountability and results.
Entrepreneurial mindset to drive operational efficiencies and key performance indicators.
Ability to multi-task in a fast-paced environment.
Highly Organized with ability to develop and maintain standard operation procedures.
Desire to help and service the team through training and mentorship.
A team player who brings positive energy and leadership across departments.
Comfortable in both strategic and hands-on execution roles
$66k-115k yearly est. 20h ago
Global Electrical Procurement Director - Data Centers
Tract Capital Management, LP
Operations director job in Mercer Island, WA
A leading infrastructure development company is seeking a Director in Global Electrical Category Management. The role involves leading procurement for electrical systems for large-scale data centers. Candidates should have over 7 years of experience, including procurement management, with a focus on mission-critical infrastructure. Excellent strategic and analytical skills are essential for success. Located in Seattle, WA, Denver, CO, or Alexandria, VA, the position offers an expected salary range of $180,000 to $225,000 plus bonuses.
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$180k-225k yearly 3d ago
787 Operations Center Engineering Manager
Boeing 4.6
Operations director job in Everett, WA
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) Customer Support is seeking a 787 Operations Center Engineering Manager in Everett, Washington to lead a team that supports customers on a 24x7 basis and operates on a variable shift and rotation schedule. In this role you will be responsible for delivering in-service technical support, fostering a safety culture, supporting high quality deliverables, advocating on behalf of operators with internal/external stakeholders, ensuring optimal team performance, and enhancing customer satisfaction.
You will lead and support a multi-skill team that analyzes airplane data and provides proactive solutions for the customer to keep their airplanes flying. This position entails supporting a team in the actual creation of the solutions by eliminating obstacles and facilitating collaboration across teams to engage a diverse pool of experts to best resolve technical and business issues. Understanding the operational impact of solutions provided by Boeing and connecting the Boeing team with the operator's situational requirements.
This position will require some domestic and international air travel to integrate with Boeing team members, customers, suppliers, and/or other organizations.
In the Boeing Operations Center, our mission is to Create Lift and Earn Trust!
Position Responsibilities:
Manage Engineers and Technical personnel in the 24x7 Operations Center that troubleshoot Systems (Avionics, Electrical, Mechanical) issues, provide guidance, and develop inspection and repairs for Operators and Airlines to resolve in-service issues and recover Airplane On Ground (AOG) events.
Monitors high impact Emergent Issues for Operators and Customers and provides guidance to Mission Directors, Systems Team Leads, Team personnel, and to Operators.
Requires experience with engineering tools and processes for Boeing commercial airplane models. Develops and executes project and process plans, implements policies and procedures and sets operational goals.
Requires 787 Airplane knowledge, and proficiency with Boeing maintenance documents: MyBoeingFleet, 787 Toolbox, Fault Isolation Manual (FIM), Airplane Maintenance Manual (AMM), Illustrated Parts Data (IPD), Fleet Team Digest (FTD), Service Bulletins (SB), Service Letters (SL), Maintenance Tips (MT), System Schematics.
Works with functional and business unit management to acquire resources for projects and processes, provides technical management of suppliers and leads process improvements.
Interfaces directly with external Customers including airlines, Maintenance & Repair Overhaul (MRO) stations, Lessors, etc. to clarify technical requirements and issues.
Develops and maintains relationships and partnerships with domestic and international Customers, stakeholders, peers, and partners.
Provides oversight and approval of technical approaches, products, and processes related to in-service issues for Boeing Commercial Airplane owners/operators.
Embodies the leadership expectations of How We Lead (Manages as a Coach, Career Mentor, and Engineering Business Leader).
Manages, develops and motivates employees.
Coaches, counsels, mentors and provides developmental opportunities and job assignments to enhance employee performance and expand capabilities.
Manages the teams shift schedule to ensure the team has the appropriate coverage to support operator questions and concerns 24x7 by 365
This position consists of understanding the operational impact of solutions provided by Boeing and connecting the Boeing team with the operator's situational requirements.
Engages and empowers employees to make process improvements.
Manages, develops and motivates employees by modeling Boeing Values and Behaviors.
This position is expected to be 100% onsite. The selected candidate will be required to work on-site at one of the listed location options.
Basic Qualifications (Required Skills/Experience):
Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
10+ years of experience in the aviation or commercial airline industry
5+ years of engineering/technical experience working on commercial airplane programs or providing technical support to airplane owners/operators
3+ years of experience working in a customer-facing role or organization
2+ years of experience leading a technical team
Experience leading cross-functional teams and managing complex projects from conception to completion
Ability to work, function, and lead in high paced 24x7 by 365 operational environments
Ability to travel up to 15% of the time, domestically and/or internationally, to integrate with Boeing team members, customers, suppliers, and/or other organizations
Preferred Qualifications (Desired Skills/Experience):
Understanding of Boeing 787 Airplane Systems
5+ years of experience performing aircraft maintenance at an airline, delivery center, or flight test
Proven ability to embrace change, lead continuous improvement, and treat safety and quality as top priorities
Experience in customer support, dealing with and solving airline operator technical questions and issues
Experience and success leading complex technical projects across multiple functions/disciplines
Understanding of design concepts & technologies, and engineering processes
Demonstrated ability in team building, coaching, and employee development to enhance team performance and engagement
Proven ability to manage and empower teams in ambiguous environments
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies
.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: $160,200 - $186,900
Applications for this position will be accepted until Jan. 29, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
$160.2k-186.9k yearly Auto-Apply 20h ago
Manager III, GTM Systems & Operations
Promethean, Inc. 4.1
Operations director job in Seattle, WA
At Promethean... We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.
Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives.
As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.
The Manager III, GTM Systems & Operations combines people leadership with process and systems expertise to drive operational excellence across the go-to-market organization. This role leads a team of Sales Operations Analysts and ensures GTM processes and tools-such as Salesforce, HubSpot, Outreach, and CPQ-are optimized for scalability, efficiency, and data integrity. The position emphasizes team development, process governance, and cross-functional alignment to enable revenue growth and informed decision-making. Responsibilities:
Lead and develop a high-performing team of Sales Operations Analysts through coaching, workload prioritization, and performance management to deliver reporting, forecasting, pipeline management, and system support.
Own GTM process governance and optimization, ensuring workflows (lead routing, opportunity management, renewals, forecasting) are documented, efficient, and aligned with business objectives.
Maintain accountability for GTM systems ecosystem (CRM, CPQ, marketing automation, sales engagement tools) with a focus on scalability, data integrity, and user adoption-not just technical configuration.
Partner cross-functionally with Sales, Marketing, Finance, RevOps, and Customer Success to align systems and processes with revenue strategy and operational goals.
Oversee reporting and analytics frameworks, ensuring dashboards and insights are accurate, actionable, and support leadership decision-making.
Drive continuous improvement initiatives across GTM processes and tools, identifying opportunities to enhance efficiency, user experience, and data reliability.
Manage vendor relationships and tool evaluations, ensuring new technologies and enhancements meet evolving business needs.
Requirements:
5-7+ years of experience in Sales Operations, Revenue Operations or GTM Systems management.
Deep expertise in Salesforce CRM (admin/config; coding a plus) and hands-on experience with one or more GTM tools, including HubSpot, Outreach, Marketo, Gong, CPQ platforms, and BI/analytics tools such as Tableau, Power BI, or Looker.
Proven experience leading teams and managing cross-functional projects.
Strong understanding of SaaS GTM processes, including lead management, opportunity progression, closed-won, and renewal workflows.
Analytical and problem-solving skills, with the ability to translate complex business requirements into scalable system solutions and process improvements.
Hands-on, builder mindset with strong attention to detail, curiosity, and a focus on continuous improvement across systems and workflows.
Excellent communication and collaboration skills, capable of influencing stakeholders across functions.
Base Range: $ 104,000 - $131,000 + Bonus Eligible
For business reasons, Promethean does not employ individuals who work remotely in San Francisco, San Jose or Oakland.
Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.
Our benefits include: * Medical, Dental, and Vision Insurance * Spending Accounts (FSA and HSA) * Disability Programs * 401(k) Retirement Plan with Matching * Generous PTO and Holidays * Paid Maternity and Parental Leave Program with Child Care Subsidy * Paid Volunteer Time Off * Reward and Recognition Program * Well-Being Programs (For example, company-wide health challenges) * And more!
Promethean is honored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.
For information regarding personal information we collect and our use of such data please see our privacy policy: 2I83hwP
Please contact if you have an accessibility request at any point during the hiring process. #Promethean #EdTechJobs
$94k-122k yearly est. 1d ago
Senior Director, AI Foundations Platform
Salesforce, Inc. 4.8
Operations director job in Seattle, WA
A leading CRM company in Seattle is seeking a Senior Director of Engineering to lead its AI Foundations team. In this role, you will focus on ML infrastructure and AI capabilities, ensuring the implementation of high reliability and security in AI systems. Ideal candidates should have over 15 years of engineering experience, including leadership in AI-heavy environments, and expertise in generative AI and ML frameworks. The position offers competitive compensation and an extensive benefits package.
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$150k-210k yearly est. 20h ago
Commercial Operations Manager
Oldcastle Infrastructure 4.3
Operations director job in Auburn, WA
Exempt
Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.
Job Summary
The primary role of the Commercial Operations (CommOps) Manager is to oversee the total order lifecycle for the site. The CommOps Manager will be responsible to direct sales, customer service, and project management teams to process orders, communicate with customers, and work with internal stakeholders efficiently and effectively. They will work closely with the engineering, production, and transportation teams to resolve any customer service, schedule, or contract issues. The CommOps Manager will also work with regional finance and the credit and collections team to help resolve any payment disputes or past due customers.
Job Location
This position will be based in Auburn, WA.
Job Responsibilities
Build & lead commercial team to effectively manage the customer experience; oversee quoting, order management and fulfillment, and customer service standards.
Understand order-to-cash cycle and take ownership of monthly financial goals
Develops, implements, and streamlines processes to manage sales orders
Effectively forecast shipments on a monthly, quarterly, and annual basis
Review customer purchase orders to ensure compliance with approved price levels, terms and cycle commitments to coordinate hand-off to Project Execution teams.
Collaborates with other Oldcastle business units to drive process improvements; specifically act as a liaison between sales & manufacturing to predict demand and drive asset utilization and proactively manage COGs
Works closely with other departments to drive schedule attainment and resolve customer service issues
Proactively minimize, respond to, and negotiate escalated customer back charges
Manages the change order process to minimize project scope-creep
Assumes overall responsibility to deliver orders on-time and on budget
Works closely with Production, Warehouse, Procurement & Sales teams to develop and participate in an effective S&OP process
Other duties as assigned.
Job Requirements
BS degree or equivalent industry experience required; MBA preferred
5 + years sales and/or operations management experience in industrial or construction environment preferred
Demonstrated ability to read and understand blueprints and contracts
Strong business and financial acumen that translates to sound, profitable sales, and business decisions
Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs and government officials
Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software.
Process improvement or lean manufacturing certification is preferred
Job Compensation
Target yearly salary is $110,000.00 to $120,000.00
Target yearly bonus is 15%
Vacation hours of two weeks per year
Sick leave benefits up to 56 hours per annum
401k plan
Short-Term and Long-Term Disability benefits
Eleven paid holidays per year
Annual Community Volunteer paid day
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability-
$110k-120k yearly 1d ago
TikTok Shop - Site Operations Manager
Tiktok 4.4
Operations director job in Seattle, WA
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
Team Overview
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization.
Responsibilities
* Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL
* 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements
* Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA
* Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements
* By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI
* Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day
* Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications
* Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business
* Exceptional Data Analysis and understanding of WMS systems
* Excellent communication, cross-team collaboration, and project management skills
Preferred Qualifications
* Overseas Warehouse and 3PL Warehouse Management experience is preferred
* International e-commerce logistics experience is preferred
$116k-198k yearly est. 31d ago
Market Area Manager - Yakima, WA
Credit Acceptance 4.5
Operations director job in Seattle, WA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Fluently speak, read, and write both English and Spanish
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAHP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$37k-51k yearly est. 4d ago
Customer HQ Selling Director
Procter & Gamble 4.8
Operations director job in Issaquah, WA
We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development.
Key Responsibilities:
+ Define and execute eComm strategies to drive total Sales of the Amazon business.
+ Identify and lead developments of new ideas, techniques, procedures, services, or products.
+ Analyze sales data to identify opportunities for growth and improvement.
+ Collaborate with cross-functional teams to improve online customer experience.
+ Stay updated on latest e-commerce trends and apply relevant insights to our strategy.
+ Develop internal and external customer strategic relationships.
+ Work with minimal supervision while determining work priorities and defining how work should be accomplished.
+ Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations.
+ Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements.
Job Qualifications
+ Bachelor's degree in Business, Marketing, or a related field.
+ Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon.
+ Knowledge of SEO best practices.
+ Strong analytical skills with the ability to interpret data and make data-driven decisions.
+ Demonstrated ability to drive sales strategies and achieve growth objectives.
+ Demonstrated leadership skills with experience in managing customer-oriented teams.
+ Strong communication skills with the ability to influence both internally and externally.
+ Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products.
+ Experience in developing strategic relationships within an organization.
+ Able to work independently and make decisions within the scope of the role.
+ Prior experience in managing & leading a team is preferred.
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* .
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Schedule
Full time
Job Number
R000142345
Job Segmentation
Experienced Professionals
Starting Pay / Salary Range
$164,000.00 - $210,000.00 / year
$164k-210k yearly 34d ago
Director of Operations
PCC Natural Markets 4.2
Operations director job in Seattle, WA
The Director of Operations at PCC works closely with the Directors of Stores, the VP of Store Operations, and store support functions (such as Finance, Store Development, IT and Legal) to define and lead processes related to labor budgets and sales forecasts, annual and quarterly planning, KPI tracking and reporting, and other daily store operations, functions and programs such as staff safety and food safety. In this capacity, the Director of Operations plays a critical role in bringing together a diverse set of teams and functions in support of the co-op's long-term goals. In addition, they are responsible for strengthening and innovating daily operations and compliance across PCC, proactively managing risks while looking for continuous program improvements.
Job Locations
US-WA-Seattle
Address
1320 4th Ave
Comp Details
$120,000-$160,000/year, depending on experience. Bonus Eligible
Our Culture
If you're a people person, you're a PCC person. Maybe it's our co-op roots, or maybe it's our Northwest nature, but we embrace stewardship and take action because we care. As one of the most trusted grocers in Seattle, we foster high standards and look to our staff members to build trust by acting with integrity - toward our members and shoppers, and toward each other.
PCC is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We value all the individual differences, life experiences, knowledge, self-expression, unique capabilities and talent that our staff members invest in their work, stores and communities. Valuing diversity is a significant part of our culture, our values and PCC's success.
PCC provides equal employment opportunities to all staff members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Main Job Responsibilities
Leadership and Collaboration
* Partners closely with members of the Operations team and office team to ensure retail strategies align with overall business objectives
* Acts as primary Operations contact on behalf of Stores for Finance, Store Development, IT and Legal
* Contributes to operational planning and providing support for stores as a close collaborator with Directors of Stores on the Operations Planning Team (OPT)
* Oversees the planning, facilitation and effective collaboration of the new store opening process
* Acts as a resource and office liaison to store staff for various Operations programs and projects
* Supports communication to stores regarding program and project implementation, policy changes and best practices
* Continuously assess and develop opportunities to improve streamlined and effective communication
* Develop, monitor, and analyze key performance indicators (KPIs) to evaluate operational effectiveness
* Recognizes and embraces that PCC operates under a triple bottom line of financial, social and environmental impact, and conducts all operational leadership responsibilities accordingly
Strategic Planning & Project Work
* Participates in strategic planning for operational programs, helps define measures of success and provides a roadmap for the work
* Leads the annual budgeting process for the Operations team and Stores as a primary point of contact
* Provides strategic input and makes sound decisions affecting the organization, including the evaluation of operations and achievement of KPIs
* Analyzes data reports and KPIs to identify opportunities for cost savings and revenue growth
* Forecasts operational needs and partners to adjust resources accordingly
* Enhances, develops and implements operational standards and expectations for the stores
* Collaborates on innovation of store design and layout to improve efficiency and safety
* Identifies best operational practices and seeks out ways to implement across all stores
* Prepares and maintains accurate records, reports, and presentations to assist decision-making at the leadership level
* Contributes to and monitors departmental budget performance, analyzes variances, and provides actionable insights to proactively manage spending and initiate corrective actions
Operations Program Oversight and Accountability
* Provides leadership and guidance to direct reports; Loss Prevention Manager, Food Safety Manager, Occupational Health and Safety Manager, as well as other potential future direct reports
* Supervises the design, implementation, and effectiveness of operational programs and training within scope
* Ensures that documentation is established and SOPs are maintained, and other metrics are met as they relate to areas of operational expertise and oversight
* Manages timely escalation of risk and compliance concerns to appropriate levels of leadership
* Establishes and oversees Operational internal controls practices for PCC and other aspects of risk management
This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position's scope and function within our company. PCC Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet the changing industry or business needs as necessary.
Qualifications and Skills
Desired Qualifications
* 10+ years' experience of progressively responsible leadership roles in a multi-unit retail operation, preferably in the retail grocery industries
* 5+ years of project management experience, preferably in retail and grocery industries
* Proven experience with budget management and annual planning in a multi-unit organization
* Established history of implementing operational programs that produce strong results
* Experience in developing and resourcing organization-wide programs through influence and initiative
* Exceptional written and verbal communication and executive presentation skills
* Strong organizational, strategic planning and problem-solving skills
* Advanced analytical and strategic thinking capabilities
* Intermediate level of computer skills and strong proficiency in Microsoft Office Suite
* Ability to work in a constantly changing, fast-paced environment while maintaining a positive customer service orientation
* Strong organizational and time management skills with the ability to prioritize and problem solve with excellent attention to detail
* Demonstrated self-motivation and the ability to anticipate problems, determine solutions, and follow through to complete tasks successfully
Additional Requirements
* Available to work a flexible schedule and must be willing to work at all store locations and travel to other work-related locations.
* Must be able to meet physical demands, including standing, bending, twisting, repetitive motion, and lifting 10 - 50 lbs. regularly
Benefits and Perks
* Keep yourself and your family healthy. Medical, dental, and vision plan
* Care for yourself and loved ones. Life Insurance, Short Term Disability, Long Term Disability, Parental Leave, Employee Assistance Program.
* Take time off. Paid time off starting at 0.08 hours per hour worked, plus 6 paid holidays per year, and bereavement leave.
* Save for your future. 401(k) profit sharing contribution
* Save on expenses. Discounted ORCA bus pass, PCC cooking classes discount, staff discount on in-store purchases, free PCC co-op membership, Flexible Spending Account with pre-tax savings on eligible health and childcare expenses.
* Learn more at ***********************************************
Additional Details
Reports to: VP of Operations
Work occurs in an office, a variety of off-site environments and in a PCC store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and/or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will provide reasonable accommodations to qualified applicants and employees with disabilities.
$120k-160k yearly Auto-Apply 3d ago
Director of Customer Success & Growth
Mongoose
Operations director job in Seattle, WA
At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.
We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.
Join us and be part of a team that's making a real difference in education-one conversation at a time.
As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle.
This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do:
Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability.
Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance.
Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health.
Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes.
Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making.
Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management.
Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting.
Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers.
Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments.
Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful.
What You'll Bring to the Table:
Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale.
Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization.
Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline.
Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations.
Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes.
Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence.
Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle.
Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers.
A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow.
We Offer:
Comprehensive medical, dental, and vision coverage
401K with company match: 100% of the 1st 3% and 50% of the next 2%
Flexible PTO
Competitive Leave Policies
13 paid holidays, plus a week off between Christmas and New Year's
Eligible for up to a 10% annual bonus based on company and individual performance
At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.
$137k-201k yearly est. Auto-Apply 48d ago
xPL Director of Operations - Offsite Manufacturing
Turner Construction Company 4.7
Operations director job in Seattle, WA
Division: xPL Offsite Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt Position Description: Lead, develop, and direct implementation strategies of xPL Offsite Manufacturing to increase project performance and profitability across company. Lead development of Offsite Manufacturing teams in support of client, business unit, and market segment activities.
Essential Duties & Key Responsibilities:
* Lead development and implementation of xPL Offsite Manufacturing strategic plan in alignment with company goals working in partnership with business units and market segments.
* Leverage partnerships with key stakeholders to facilitate growth and development of Offsite Manufacturing opportunities.
* Set Offsite Manufacturing vision, priorities, overall organizational business plan, financial goals, KPI's, and strategy in collaboration with Innovation, Procurement, and Corporate Development teams.
* Present Offsite Manufacturing strategic plan, inclusive of requests for resources, timelines and strategic milestones to achieve effective implementation, to xPL leadership team.
* Collaborate with Business Development teams to support pursuits leveraging Offsite Manufacturing benefits and capabilities to differentiate Turner during sales process and/or enhance performance and/or profitability after securing contract.
* Design and develop Offsite Manufacturing processes and lead teams to facilitate successful implementations at BU level.
* Promote and advocate for Offsite Manufacturing and establish meaningful and long-term relationships with stakeholders, including leadership, clients, external manufacturers, and subcontractors.
* Lead and develop culture of continuous learning of new technologies to increase team awareness, understanding, and respective potential value-add to local business strategies working in collaboration with Preconstruction Management team, Innovation Champions, and various subject matter experts. Leverage new technology knowledge to facilitate conversations related to growth opportunities for Offsite Manufacturing operations through company.
* Establish constructive and effective relationships with project team members to facilitate knowledge sharing of Offsite Manufacturing to influence design and overall project development.
* Design strategy for supply chain and vendor development program in alignment with xPL Offsite Manufacturing goals.
* Lead by example and foster environment of diversity and inclusion to develop high-performing teams through supervision, training, coaching, and mentoring of staff.
* Deliver timely performance feedback for teams and execute/contribute to performance appraisals during annual performance cycle.
* Other activities, duties, and responsibilities as assigned.
Qualifications:
* Bachelor's Degree from accredited degree program and minimum of 15 years of building construction experience required, experience with Offsite Manufacturing preferred, or equivalent combination of education, training, and/or experience
* Thorough knowledge of emerging Offsite Construction technologies and related applications in cost, scheduling, estimating, and coordination principles
* Advanced knowledge of construction and manufacturing processes across all trades, means and methods, and materials their characteristics, installation procedures and tolerances
* Ability to interpret contract documents, drawings, specifications, scopes of work, and project schedules
* Proficient in leading-edge construction technologies such as Building Information Models (BIM) and lean
* Proficient computer skills, Microsoft suite of applications, and familiar with construction management applications
* Display leadership qualities and management skills with ability to teach and mentor staff
* Excellent business acumen and critical thinking skills to assess and solve problems and conflicts
* Excellent interpersonal communication and professional presentation and persuasion skills to confidently engage and influence senior management and other stakeholders
* Builds engaging partnerships with team and others through trust, teamwork and direct communication
* Highly developed self-awareness and receptive to feedback for continuous growth
* Professionally driven to achieve goals for self and team, able to oversee multiple complex projects
* Skilled at managing through ambiguity, changing environments, and competing demands
* Travel required
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws
Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.
$133k-168k yearly est. 9d ago
Logistics & Operations Manager
Ikamper Inc.
Operations director job in Kent, WA
About iKamper
iKamper is a premium outdoor equipment company known for its innovative rooftop tents and adventure gear. Headquartered in South Korea with subsidiaries in the U.S., Canada, and Europe, iKamper designs products that inspire people to explore the outdoors comfortably and responsibly.
iKamper USA serves as the primary distribution and support hub for North American operations, ensuring exceptional customer experience and efficient logistics management.
Position Overview
The Logistics Manager is responsible for overseeing all warehouse operations, logistics coordination, and inventory control for iKamper USA. This role ensures that inbound and outbound processes run efficiently, accurately, and in alignment with the company's operational and financial goals.
The ideal candidate is hands-on, detail-oriented, and able to balance strategic planning with day-to-day operational execution.
Key Responsibilities
Warehouse Operations & Order Fulfillment
Supervise daily warehouse activities, including receiving, storage, picking, packing, and shipping.
Decide which orders to fulfill each day based on shipping priority, order type (B2B/B2C), and inventory availability.
Maintain an organized, clean, and safe warehouse environment compliant with OSHA standards.
Develop and enforce Standard Operating Procedures (SOPs) for all warehouse activities.
Oversee warehouse layout optimization for improved space utilization and workflow efficiency.
Lead and train warehouse staff to ensure productivity and quality standards are consistently met.
Logistics & Transportation
Coordinate domestic and international shipments, including exports to Canada and imports from South Korea (HQ).
Work closely with freight forwarders, carriers, and customs brokers to ensure on-time and compliant deliveries.
Manage logistics costs and negotiate competitive shipping rates with vendors.
Track and resolve delivery discrepancies, freight claims, and damages.
Inventory Control
Oversee cycle counts and full physical inventory counts.
Collaborate with Finance and Supply Chain teams to ensure accurate inventory valuation and reporting.
Monitor and reconcile inventory variances in NetSuite ERP.
Maintain accurate SKU-level visibility for both B2B and D2C channels.
Process Improvement & Reporting
Identify and implement process improvements to reduce cost, improve accuracy, and increase throughput.
Prepare and present monthly reports on logistics costs, fulfillment performance, and warehouse KPIs.
Partner with the Finance and Sales teams to forecast demand and support demand planning.
Leadership & Collaboration
Supervise warehouse staff, providing clear goals, coaching, and performance evaluations.
Collaborate cross-functionally with Sales, Finance, Customer Service, and HQ logistics teams.
Ensure alignment with company values and foster a culture of accountability, teamwork, and safety.
Qualifications
5+ years of experience in warehouse and logistics management, preferably in outdoor equipment, consumer goods, or e-commerce.
Hands-on experience with ERP systems (NetSuite preferred) and inventory management tools.
Knowledge of U.S. import/export compliance, including customs documentation and freight operations.
Strong analytical and organizational skills, with proficiency in Excel and data-driven decision-making.
Excellent leadership, communication, and problem-solving abilities.
Ability to occasionally lift up to 50 lbs and work in a warehouse environment.
Valid driver's license required; forklift certification preferred.
Compensation & Benefits
Competitive salary based on experience
Medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and company holidays
Employee discount on iKamper products
Why Join iKamper
At iKamper, you'll be part of a passionate, innovative, and globally connected team dedicated to redefining outdoor adventure. You'll have the opportunity to make an impact, improve operational excellence, and grow with a brand that values integrity, craftsmanship, and exploration.
How much does an operations director earn in Redmond, WA?
The average operations director in Redmond, WA earns between $70,000 and $210,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Redmond, WA
$121,000
What are the biggest employers of Operations Directors in Redmond, WA?
The biggest employers of Operations Directors in Redmond, WA are: