Hardware Engineering Planning & Operations Program Manager
Apple Inc. 4.8
Operations director job in San Jose, CA
We're looking for a highly organized, execution-focused Program Manager to join Hardware Engineering's Operations team and take ownership of high-impact initiatives in our resource management efforts, focused on labor and vendor management. Our mission is to systematically enable and improve HWE's business and operational outcomes. This is an amazing opportunity to work with a passionate team who make a direct impact on Hardware Engineering's ability to operate and develop products efficiently.
Description
This role is ideal for someone who thrives in ambiguity, moves fast, and can build strong relationships to collaborate with a variety of partners. In this role, you will design and implement a vendor management and tracking system that enables you and the organization to leverage complex datasets for strategic decision-making. You'll develop scalable systems, streamline and optimize operational processes, and provide data-driven insights to guide key decisions. If you're a strategic, resourceful leader who's passionate about optimizing critical operations and supporting a world-class Hardware Engineering organization, we'd love to hear from you.
Responsibilities
Design and scale data-driven resource-management processes, ensuring systems and workflows are resilient and transparent.
Engage with cross-functional partners to drive consensus, define clear objectives, and manage competing tradeoffs within the vendor management and software space.
Build, manage, and interpret complex datasets to surface trends, risks, and opportunities; translate data into actionable recommendations for cross-functional partners and senior leadership.
Develop clear, concise leadership-ready communications that to drive data-driven decisions.
Support vendor needs throughout the project lifecycle by aligning leaders and cross-functional partners around clear expectations.
Lead end-to-end vendor operations, including outreach, onboarding processes, and ongoing coordination with cross-functional partners.
Drive forecasting, scenario modeling, and capacity planning to support headcount and vendor strategy.
Foster collaborative problem-solving across stakeholders with differing objectives, facilitating consensus and maintaining momentum in ambiguous or rapidly evolving environments.
Continuously improve processes and tooling, identifying automation opportunities and implementing scalable solutions to increase operational efficiency.
Identify program risks early, elevate appropriately, develop mitigation strategies, and manage dependency graphs across vendors and internal teams.
Minimum Qualifications
Bachelor's Degree, or equivalent experience.
5+ years of program management experience, ideally in fast-paced or high-growth environments.
Experience in business intelligence (preferred), or in related areas such as labor planning, vendor management, or workforce planning.
Strong background in analytics and data-driven problem-solving skills, with a history of leveraging datasets, metrics, and models to inform strategic decisions.
Strong analytical skills with a track record of using data to inform decisions.
Proven ability to lead enterprise programs, including planning and change management.
Ability to break down large, ambiguous initiatives into clear, actionable plans and drive them to execution.
Experience in requirements gathering and analytical scoping, performing deep-dive analyses, and delivering clear, insight-rich presentations to senior leaders.
Strong communication and influencing skills, with the ability to build relationships, resolve conflicts, and drive alignment across cross-functional teams and leadership.
Comfort with ambiguity and change in dynamic, high-growth environments.
Preferred Qualifications
8+ years of program management experience, with 2+ years experience in Labor Planning, Vendor Management, Workforce Planning, or Business Intelligence.
Demonstrated understanding of key factors that drive resourcing needs for hardware development programs, and ability to work with engineering teams to bridge technical requirements with operational processes
Experience managing partner expectations and fostering strong, productive relationships across internal and external teams.
Familiarity with compliance and governance requirements related to vendor management.
Experience with process automation, workflow optimization, or tooling to scale vendor operations.
Strong analytical experience with a passion for evidence- and data-based decision-making.
Proficiency with data visualization and BI tools for analysis and reporting.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $134,800 and $245,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Apple accepts applications to this posting on an ongoing basis.
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$134.8k-245.8k yearly 5d ago
Chief Operating Officer
Gaetani Real Estate
Operations director job in San Francisco, CA
Company Background
Gaetani Real Estate (GRE) has provided professional property management services to San Francisco Bay Area property owners for more than 75 years. Backed by three generations of experience, we deliver thoughtful, customized management solutions for commercial and multi-unit residential properties-taking the hassle and worry out of ownership while protecting long-term value.
Position Summary
The Chief Operating Officer (COO) is a key member of the executive leadership team responsible for driving operational excellence, business scalability, and organizational alignment across a mid-size, multi-entity property management organization. This role oversees day-to-day operations and leads strategic initiatives that elevate the company into a best-in-class property management organization, with potential expansion through organic growth.
The COO provides high-level vision and leadership while remaining hands-on to understand the business at a deep operational level. This individual will drive accountability, optimize processes, strengthen cross-functional collaboration, and ensure the company delivers exceptional service to owners and residents, while increasing profitability.
This role oversees corporate and field operations including:
Property Management (APMS, OSM, PMs)
Maintenance (Marview Maintenance)
Human Resources (in partnership with the Human Resources Director)
Leasing team
Inspection team
Key Responsibilities & Duties
Strategic Leadership & Growth
Partner with PRNs and executive leadership to define, refine, and execute the company's long-term strategic plan.
Build an operational roadmap that supports scaling the organization to the “next level” while maintaining culture, compliance, and service quality.
Lead organizational assessments and design improvements across workflow, communication, technology, staff structure, and operational efficiency.
Explore and evaluate potential acquisitions of small property management companies, including operational due diligence, integration planning, and post-acquisition alignment.
Drive adoption of industry best practices and service standards to position the organization as a market leader in operational excellence.
Operational Management
Provide direct leadership and oversight to Property Management, Marview Maintenance, Leasing, Inspections, and corporate operations (HR).
Develop and maintain performance metrics, KPIs, service-level expectations, and dashboards to track operational health across all departments.
Build consistent, scalable processes that applies procure-to-pay and project-to-cash principles for property operations, maintenance scheduling, inspections, leasing, tenant relations
Pre-emptively plan and execute oncompliance requirements.
Standardize communication for field teams (technicians and OSMs) and the corporate office.
Ensure seamless coordination between Marview Maintenance and Property Management to improve turn times, maintenance quality, owner satisfaction, and resident experience.
Drive cross-department alignment with Portfolio Accounting, and collaborate on standard operating procedures that increase work efficiency, ; strengthen data quality and enable reporting
Property Management Oversight
Ensure PMs, APMs, and OSMs receive clear expectations, standardized workflows, and consistent training to maintain high service delivery.
Improve communication between PM teams and clients, ensuring transparency and continued relationship building and trust.
Ensure compliance with state and local landlord-tenant laws, rent control rules, notice requirements, and inspection standards.
Strengthen processes related to turnovers, vendor management, leasing velocity, resident satisfaction, and building operations.
Build out a standardized process for onboarding, offboarding, property management that is executed clearly.
Maintenance Operations (Marview Maintenance)
Ensure maintenance operations are efficient, cost-effective, and responsive.
Oversee scheduling systems, technician performance, work order quality standards, and customer service outcomes.
Introduce preventative maintenance programs and long-term capital planning coordination with PMs and ownership.
Improve maintenance reporting and communication between Marview and corporate stakeholders.
Leasing & Inspection Teams
Supervise the leasing department, ensuring leasing velocity targets, marketing quality, strategic pricing, showing activity, application processing, and move-in readiness.
Oversee the inspection team's compliance with local regulatory requirements (especially for SF), routine inspection schedules, and building conditions reporting.
Ensure inspection data feeds into maintenance planning, property budgeting, and owner communication.
Technology, Systems & Process Improvement
Collaborate with the CFO on the optimization of AppFolio, including workflows, data consistency, reporting, and user adoption.
Identify and implement technology solutions that improve efficiency across departments (maintenance routing, inspection tools, HRIS, etc.).
Build repeatable SOPs, templates, training guides, and scalable operational frameworks that reduce errors and dependency on individuals.
Improve reporting structures and internal communication channels (Teams, task systems, dashboards).
Partnership with CFO
Partner with the CFO to provide input to the company's financial budgeting cycle and contribute insight to periodic performance tracking across fees, maintenance revenue, commissions, and unit growth
Ensuring alignment between financial strategy, operational goals, and day-to-day business activity.
Understand and provide inputs to corporate budgeting processes, variance analysis, and forecasting,
Discuss and opine on cross functional workflow build out, and set priorities for cross-functional initiatives
Optimize vendor contracts, property management contracts, maintenance spending, inventory control, and operational expenses.
Qualifications
Required
10+ years of progressive leadership experience in operations, property management, facilities/maintenance, real estate services, hospitality, multi-site management, or another complex operational industry.
Proven experience scaling operations or leading multi-department organizations.
Experience overseeing multiple business units or cross-functional teams (Operations, HR, Maintenance, etc.).
Strong financial acumen with ability to interpret financial statements, understand budgets, and partner with the CFO/finance team.
Demonstrated success implementing operational improvements and building processes from the ground up.
Strong leadership, communication, and cross-functional collaboration skills.
Ability to be both strategic and hands-on, comfortable with executive decision-making and tactical problem-solving.
Ability to work within regulated environments and willingness to learn property management laws (if not already experienced).
Preferred
Experience in property management, real estate, multi-family, or facilities/maintenance environments.
Experience with AppFolio or similar property management systems.
Experience with mergers & acquisitions or integrating acquired companies.
Experience with California or San Francisco-specific housing compliance.
Core Competencies
Strategic Planning & Execution
Operational Excellence
Process Design & Standardization
Leadership Development
Scalability / Systems Thinking
Financial Analysis & Budget Knowledge
Problem-Solving & Decision-Making
Cross-Functional Alignment
People & Culture Leadership
Success in This Role Looks Like
A best-in-class property management department with standardized processes and predictable performance
A strong, aligned leadership team across PM, maintenance, leasing, HR, accounting, and inspections
Clear KPIs, reporting structures, and communication channels
Faster maintenance response times and improved tenant/owner satisfaction
Improved financial performance and operational efficiency
A roadmap for scaling or acquisitions
A culture of accountability, transparency, and continuous improvement
A COO who can operate at the executive level and step into tactical work
Annual Salary Range
The annual salary range for this position is $300,000-$400,000. Final compensation may be higher and will be determined based on experience, qualifications, and business needs.
Equal Employment Opportunity
Gaetani Real Estate is proud to be an equal opportunity employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, pregnancy, childbirth, breastfeeding or related conditions, ancestry, medical condition (including genetic characteristics), veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
We are also committed to compliance with all fair employment practices regarding citizenship and immigration status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Team Summary: The Destination Services Team is a part of the Global Mobility Services department. We are committed to supporting ByteDancers at all stages of their mobility journey and providing best-in-class destination services experience through professional management of destination service resources, ensuring the reliable adoption of standard global mobility processes and policies, and managing external vendor performance. Destination services include: - Home rental service: Assist with finding housing options, negotiating lease terms. - Settling-in service: Assist with bank account opening, utilities set up, etc. - Area tour service: Introduce the community facilities of the area surrounding the office and popular areas for renting. - School search service: If there are accompanying children, share information on local schools, accompany school visits, provide guidance on the school application process, etc. Responsibilities: - Responsible for overseeing the landing destination services in all countries in the AMS region, managing local vendors, improving employee satisfaction scores, and standardizing operational processes. - Assign cases in the AMS region to vendors, and ensure a high level of service delivery and employee experience by effectively managing global vendors and local partners, and setting up operational processes and mechanisms, etc. - As a key point of contact, deal directly with employees and stakeholders on escalations or complex matters, in a timely and proactive manner, including coordinating service delivery and follow-up resolution between local service providers and employees. - Monitor and manage vendor spending by reviewing invoices and ensuring a cost-efficient approach is taken. - Work closely with Policy team, HROP team, and business teams, understand business needs, to ensure preparedness. - Responsible for employee experience improvement, which involves building and updating the knowledge base for all AMS countries, training both internal and external stakeholders, as well as creating and updating country-specific checklists, guidelines, and manuals. - Driving global projects to create efficiencies for the team and stakeholders
Minimum Qualifications: - Bachelor's degree or higher in a relevant field. - 5+ years of experience in vendor management and driving global projects - Proficiency in English and Mandarin is required, as this role will support employees relocating from China to the U.S. and ensure smooth communication throughout the transition. Preferred Qualifications: - Strong communication and problem-solving skills, a high level of resilience, and the ability to adapt according to business development needs. - Advanced data analysis and logical thinking abilities, able to analyze business data from different dimensions and develop improvement plans.
$116k-200k yearly est. 7d ago
Director, Revenue Ops
Pantera Capital
Operations director job in Palo Alto, CA
About xAI
xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
As the Director of Revenue Operations (RevOps), you will drive efficient, scalable revenue growth by aligning sales, marketing, customer success, finance, and other cross‑functional teams. You will integrate systems, processes, and data to reduce friction, automate workflows, and deliver actionable insights-empowering revenue teams to focus on selling and supporting rapid expansion across segments, verticals, and geographies.
This is a foundational leadership role reporting to executive leadership, with the opportunity to build and shape the RevOps organization from the ground up.
Responsibilities
Lead annual and long‑range planning (0-18 months and 18 months-5 years).
Develop go‑to‑market strategies, including vertical/segment prioritization, international expansion, solution packaging, and pricing.
Oversee productivity and capacity planning, including headcount, territory design, quota setting, attainment, and sales compensation design.
Manage forecasting and pipeline processes for predictability.
Own the full revenue tech stack (CRM, CPQ/billing, forecasting/analytics platforms, consumption/usage tracking tools).
Establish data architecture and governance, creating a single source of truth with standardized attribution and reporting.
Drive automation and integrations roadmap.
Deliver advanced insights (e.g., predictive lead scoring, churn risk) and support product‑led sales motions, including AI‑driven tools for SMB/mid‑market and customer upsell paths.
Act as a strategic partner to Sales, Finance, Legal, Product, and Engineering.
Own end‑to‑end Quote‑to‑Cash and Order‑to‑Renewal processes.
Design, support, and automate pricing/discount governance, deal approvals, and escalations.
Align commercial guardrails across Legal, Finance, Risk, and Product.
Generate competitive intelligence and win/loss analysis.
Lead CPQ design, configuration, maintenance, and quote‑to‑cash automation.
Oversee onboarding, continuous training, content/tools (e.g., battle cards), sales process design, and adoption.
Implement productivity tools and workflow automation.
Optimize revenue processes for predictability, productivity, and customer‑centric outcomes.
Leverage automation and AI to minimize manual effort and enable efficient scaling.
Provide data‑driven visibility into performance, utilization, and opportunities.
Align cross‑functional teams with clear guardrails and approvals.
Unify teams around the end‑to‑end revenue journey (lead to cash and renewals).
Ensure data accuracy, accessibility, and analytics as the foundation for insights and optimization.
Eliminate redundancies, automate where possible, and scale predictably.
Adopt a "build not buy" mindset for core needs; use short‑term contracts for complex systems to drive rationalization.
Apply first‑principles thinking to solve root problems; prioritize agentic AI automation before hiring.
Foster partnerships to enhance revenue predictability and efficiency.
Required Qualifications
8+ years in revenue/sales operations, strategy, or related fields, preferably in high‑growth tech/SaaS/AI companies.
Proven experience building or scaling RevOps functions, with strong knowledge of CRM (e.g., Salesforce), CPQ, billing, and analytics tools.
Expertise in data governance, automation, AI‑driven insights, and cross‑functional process design.
Strong analytical skills, with experience in forecasting, planning, and performance metrics.
Excellent communication and influence skills to partner with executives and align diverse teams.
Annual Salary Range
$200,000 - $250,000
Benefits
Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long‑term disability insurance, life insurance, and various other discounts and perks.
xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
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$200k-250k yearly 6d ago
Director of People Operations
Luminary Cloud
Operations director job in San Mateo, CA
A leading AI technology firm is seeking a Director of HR in San Mateo, California, to architect a scalable HR function that aligns with company strategy. The role demands a blend of strategic thinking and practical execution, overseeing people operations, organizational structure, and employee relations. Ideal candidates will have experience in scaling startups, particularly in deep-tech or B2B SaaS environments, and a balanced, empathetic approach to leadership. This pivotal position plays a vital role in shaping the firm's long-term culture and operational success.
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$106k-188k yearly est. 5d ago
Head of Customer Success Operations
Envoy Inc. 4.4
Operations director job in San Francisco, CA
Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.
Learn more at envoy.com
About the role
Envoy is seeking a strategic, data-driven, and hands‑on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer outcomes. This is a builder/operator role-ideal for someone who can set strategy, analyze deeply, execute quickly, and collaborate cross‑functionally in a high‑growth environment.
This is an onsite position that requires four days a week (Monday-Thursday) in our San Francisco HQ.
You will
Lead and develop the CS Operations team, partnering closely with Data, EPD, Finance, and GTM leadership.
Own CS operational strategy, including financial planning, renewals forecasting, retention/churn modeling, capacity planning, and quota design.
Establish operating rhythms, forecasting frameworks, and performance processes that drive predictable revenue outcomes.
Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects.
Own all post‑sales data & insights management, including churn, expansions, pipegen, product usage analytics, renewal forecasting, team performance dashboards, executive reporting, QBRs, board materials, and monthly/bi‑weekly business reviews.
Lead org design & staffing strategy for the CS organization, including compensation plan design, quarterly SPIFFs, capacity modeling, headcount planning, and long‑term org structure.
Build a deep understanding of Customer Success metrics and convert insights into strategic recommendations.
Track leading indicators of customer health, adoption, and retention; deliver clear reporting to CS leadership.
Maintain data accuracy across Salesforce, Omni, Vitally, and related systems; build routines to ensure data integrity.
Translate business requirements into technical specifications for BI teams; communicate insights across technical and non‑technical audiences.
Oversee program management for key CS initiatives such as NPS, tech stack governance, product launch readiness, cross‑functional strategic initiatives, research workstreams, and special projects.
Design and optimize GTM processes to improve customer conversion, retention, and expansion.
You have
7+ years in Revenue Operations, GTM Operations, or Sales/Customer Operations within SaaS.
2-3 years of team leadership/management experience preferred.
Experience building and scaling operations in a fast‑paced startup environment
Comfortable operating in ambiguity and creating clarity out of complexity.
Strong analytical, strategic, and process design skills.
Excellent communication and stakeholder management abilities
Passion for solving problems and driving cross‑functional alignment.
You'll get
A high degree of trust in your ideas and execution.
An opportunity to partner and collaborate with other talented people.
An inclusive community where you feel welcomed and cared for as a person.
The ability to make an immediate impact in helping customers create a great workplace experience.
Support for your personal and professional growth.
By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.
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$89k-173k yearly est. 6d ago
Director, People Operational Excellence & AI
Rivian 4.1
Operations director job in Palo Alto, CA
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
We are seeking a Director, People Operational Excellence & AI to evolve and scale how work gets done across the People organization. This role sits at the intersection of HR operations, process design, digital enablement, and AI, with a clear mandate: simplify, standardize, and modernize People processes so our teams can move faster, with more clarity and impact. You will lead a small, high-impact team focused on mapping work, redesigning end-to-end People journeys, and embedding AI-enabled capabilities into the way we deliver services to candidates, employees, managers, and leaders. As a critical connector between People and IT, you will translate People needs into platform requirements and help shape how Workday, ServiceNow, iCIMS and emerging AI solutions work together to support a scalable, data-driven People ecosystem. Why This Role Matters
Design the People Operating System: You will define how core People work is structured, standardized, and executed-from COEs to Shared Services to People Partners-so that Rivian can scale without losing clarity or quality.
Unlock Capacity with AI & Automation: By thoughtfully applying AI, workflow automation, and better knowledge management, you will help teams move from manual, reactive work to proactive, strategic impact.
Connect People, Process, and Platforms: You will act as a bridge between People, IT, and Systems, ensuring that our technology stack (Workday, ServiceNow, iCIMS, and new AI tools) actually reflects how work happens on the ground.
Drive Change at a Pivotal Moment: As Rivian grows and our footprint expands, this role will be central to how we standardize global practices, enable Shared Services, and build the People infrastructure that supports long-term growth.
Responsibilities
Team Leadership & Management
Lead and develop a small team responsible for work mapping, process redesign, and new ways of working across the People organization.
Set clear goals, operating rhythms, and standards for the team, including diagnostics, pilots, and scaled rollouts.
Coach and performance-manage team members, creating opportunities for growth, stretch assignments, and cross-functional exposure.
People Transformation & Operating Effectiveness
Lead initiatives that re-balance and realign work across the People organization, identifying what should be standardized, centralized, or redesigned to improve scale, clarity, and experience.
Partner with COEs, People Partners, and Shared Services to determine where work should live over time and guide transitions, ensuring continuity, quality, and readiness.
Support the evolution of the People operating model, focusing on how work actually gets done-not just how the org chart is drawn.
Continuous Improvement, Standardization & Process Design
Own end-to-end process redesign for priority People journeys (e.g., onboarding, job changes, performance, rewards) especially where work crosses teams, systems, or regions.
Establish common standards for process design, documentation, and handoffs to reduce variability and enable smoother execution.
Ensure processes are clearly documented and accessible, supporting training, adoption, and ongoing improvement.
Identify friction points, inefficiencies, and avoidable demand, and lead simplification efforts with measurable impact on experience and throughput.
AI, Automation & Digital Enablement
Identify high-value opportunities to apply AI, workflow automation, and knowledge management to People processes to improve experience, quality, and capacity.
Translate transformation goals into clear requirements and priorities for People platforms (Workday, ServiceNow, iCIMS) and AI initiatives.
Partner closely with IT, People Systems, and Data teams to ensure solutions are designed around real People workflows, with strong measurement and feedback loops.
Change, Adoption & Leadership
Lead change management, communication, and adoption strategies for work transitions, process redesign, and new digital capabilities.
Build strong partnerships with COEs, People Partners, Shared Services, and IT to align priorities, sequencing, and messaging.
Coach and influence leaders and teams through periods of transition, helping them navigate trade-offs, clarify roles, and embed new ways of working.
Qualifications Required Qualifications
10+ years of experience in People Operations, HR transformation, operational excellence, or related fields within complex, scaling organizations.
Demonstrated experience leading process redesign, work transitions, shared-services enablement, or HR operating model changes.
Strong working knowledge of People technology ecosystems, including Workday and ServiceNow, and familiarity with ATS platforms (e.g., iCIMS) and how workflows, data, and integrations support People processes.
Familiarity with AI and automation concepts (e.g., workflow automation, knowledge management, agent assist, analytics) and their application within service delivery or operational environments.
Proven systems thinker who can connect strategy, operations, experience, and technology into coherent, actionable roadmaps.
Experience partnering closely with IT and digital teams to define requirements, evaluate solution options, and prioritize work across platforms.
Excellent communication, facilitation, and storytelling skills, with the ability to synthesize complex operational and technical inputs and guide cross-functional decision-making.
Proven ability to set direction, delegate effectively, and manage capacity across a team during periods of high change.
Track record of building inclusive, high-trust team cultures that balance performance, growth, and well-being.
Bachelor's degree required; advanced degree or equivalent experience preferred.
Preferred Qualifications
Experience in high-growth technology, EV, manufacturing, or similarly complex environments.
Background in Lean, Six Sigma, design thinking, or service design applied to People/HR processes.
Prior responsibility for global HR operations, shared services, or HR service delivery models.
Pay Disclosure
Salary Range for Palo Alto, CA-based applicants: $161,900 - $231,300 annually (Actual compensation will be determined based on experience, location, and other factors permitted by law).
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
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$161.9k-231.3k yearly 6d ago
Director, Marketing Operations US and Canada
Levi Strauss & Co 4.3
Operations director job in San Francisco, CA
Director, Marketing Operations US and Canada page is loaded## Director, Marketing Operations US and Canadalocations: HQ-Office, San Francisco, CA, USAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-0146460Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit - and your future.We're looking for a Director to drive and elevate Marketing Operations for the US and Canada team. In this role, you will set the strategic vision for our Marketing GTM process and own the roadmap that ensures our teams deliver with consistency, and impact. You will partner across senior leadership, guide regional marketing strategy execution, and build ways of working across the Levi's brand. You will also lead and develop a team, cultivating talent and enabling the function to scale and evolve.You'll report to our USCA VP Marketing & Brand Environment and be based in our San Francisco HQ at Levi's Plaza.## About the Job**Strategy & Thought Leadership*** Own the strategic direction of the USCA Marketing GTM calendar; define long-range planning principles, orchestrate key milestones, and proactively shape upstream decision-making.* Serve as the primary thought leader for Marketing Operations in the region, translating our priorities and strategy into operational frameworks that enable high-quality marketing deployment.**Operational Leadership*** Lead the communication and activation of the GTM calendar, ensuring milestones are met, dependencies are aligned, and operational risks are mitigated early.* Oversee the end-to-end operational ecosystem, ensuring marketing initiatives deliver against brand, commercial, and consumer goals.* Drive the digital transformation of our Go-To-Market processes, championing new tools, automation, and more agile workflows.**Cross-Functional Influence*** Be the senior operational partner for regional marketing and cross-functional leaders, aligning strategy and execution across Merchandising, Planning, Creative, BX, and Global Marketing Operations.* Lead the integration of Americas Marketing Operations with global counterparts, shaping shared tools, frameworks, and delivery rhythms.* Represent the Americas in global forums, advocating for regional needs and influencing global marketing operations strategy.**Consumer & Business Insights*** Oversee Consumer Insights integration for the Marketing team, guiding prioritization of research, data collection for annual BDA, and strategic modeling inputs.* Translate insight-led findings into operational improvements, seasonal hindsights, and strategic recommendations for leadership.**Project & Resource Leadership*** Oversee high-impact Marketing projects from brief through execution including new store openings, brand activations, events, and select wholesale initiatives.* Manage budget planning, resource allocation, and contract oversight for the regional marketing team, ensuring investments ladder to strategy.**People Leadership*** Manage, coach, and develop a team (including managers or specialists), providing clarity, mentorship, stretch opportunities, and feedback.* Build a culture of operational excellence, fostering a high-trust, high-performance team environment that reflects Levi's values.**Operational Governance & Systems*** Lead the region's content, documentation, and organizational systems, ensuring streamlined access and exceptional seasonal setup.* Ensure milestones and deliverables are achieved for Regional and Global campaigns, partnering with geo leads, Creative, and BX to deliver clear, insight-informed briefs.## About You* Bachelor's degree in business, marketing, or related field; or equivalent experience* 10+ years of experience in marketing, brand management, operations, project management, or strategy* Demonstrated experience leading teams, mentoring talent, and influencing senior stakeholders* Proven ability to set strategic vision, create scalable systems, and drive operational transformation* Strong strategic operations, process improvement, and project management expertise* Experience working with Go-To-Market calendars across complex organizations* Experience collaborating across multiple regions and global teams* Exceptional stakeholder management, and storytelling skills* Experience managing a team - lead talent development and succession planning This is a hybrid work schedule based in our San Francisco, CA headquarters. You will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.*The expected starting salary range for this role is $164,500 - $241,200 per year**.*** *We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.*Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits .LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.#LI-Hybrid## **EOE M/F/Disability/Vets**## ## **LOCATION**San Francisco, CA, USA## ## **FULL TIME/PART TIME**Full time**FILL DATE**This position is expected to be filled by 03/03/2026.##Our common thread: We're originals.From day one, we've been doing it our way - creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.
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$164.5k-241.2k yearly 4d ago
Director, Corporate Accounting
AEG 4.6
Operations director job in San Francisco, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About the Position Golden State is looking for a Director to be responsible for the integrity, accuracy, and efficiency of the company's financial reporting and accounting operations. In this role, you will oversee the month-end, quarter-end, and year-end closing processes, ensuring that all financial statements are prepared in accordance with GAAP. Beyond managing the day-to-day accounting functions, you will serve as a strategic partner to senior leadership, providing financial insights that drive business decisions. Additionally, you will maintain a robust internal control environment, managing the external audit relationships, and leading a professional accounting staff. Our ideal candidate balances high-level strategic oversight with a hands-on approach to technical problem-solving and process optimization. This role reports to the Controller. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in San Francisco, CA. Key Responsibilities Leadership & Team Management
Lead, mentor, and develop team members responsible for centralized accounting functions, treasury functions, technical accounting, and financial reporting
Manage the complexity of shared function costs and their appropriate allocation across business unit.
Lead the accounting for investment-related activities, including equity method investments, start-up of new businesses, and purchase accounting stemming from M&A.
General Accounting & Financial Oversight
Own close calendars and manage close timeliness for the Controllership team, leading through influence to achieve set goals, ensuring all reconciliations, flux analyses, and close review decks are completed accurately and on schedule.
Manage the accounting for centralized functions, including, payroll, fixed assets, treasury operations, commissions, and lease accounting
Oversee the consolidation and preparation of monthly, quarterly, and annual financial statements
Technical Accounting & Policy
Act as the primary point person for technical accounting inquiries across the global organization
Author and oversee the research and drafting of comprehensive technical accounting memos for complex transactions, new standard implementations, and non-recurring events
Develop, maintain, and enforce policies, procedures, and internal controls to safeguard company assets and ensure data integrity
Process Improvement & Systems
Drive continuous improvement in the Record-to-Report cycle, ensuring scalable processes and robust internal controls
Internal Controls & Compliance
Design, implement, and maintain a strong system of internal controls to safeguard company assets and ensure financial data integrity
Support internal and external audit requests by providing accurate documentation and explanations
Other duties as assigned
Required Experience & Skills
Bachelor's degree, preferably in Accounting, or equivalent work experience
Certified Public Accountant (CPA) certification preferred
7+ years of progressive accounting experience (a mix of public accounting and corporate experience is preferred); 2 years of people management experience
Expertise in US GAAP, financial statement preparation, accounting for investments, internal controls, and relevant regulatory requirements (e.g., 1099)
Experience leading process improvement, control design, and/or system implementation projects in a high-volume transactional environment
Advanced skills in Microsoft Office Suite and major ERP systems (e.g., SAP, Oracle, NetSuite) and financial reporting software
Experience in a SOX environment preferred
Ability to mentor and develop a diverse team of accounting professions
Ability to explain complex accounting concepts to non-financial stakeholders
Exceptional problem-solving skills with a focus on data driven decision making
Ability to thrive and lead teams through change in a fast-paced environment
Compensation
$170,000 - 180,000 + Bonus
Comprehensive Medical, Dental and Vision benefits for employees and dependents
Employer 401K match
Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
Warriors home tickets, team store discount and more!
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Golden State is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Want to learn more about who we are and what we value? Visit ***************************
Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.
$117k-165k yearly est. 6d ago
Strategic Ops & Growth Manager - Equity
Menlo Ventures
Operations director job in San Francisco, CA
A leading tech company in California seeks a Business Operations & Strategy Manager to turn strategic ambiguity into actionable plans. You will manage leadership operations, develop insights from data, and oversee partnerships while collaborating closely with executives. This role requires 5-7 years in strategy or operations, with strong financial modeling skills. The compensation is competitive, ranging from $160K to $180K plus equity, in an on-site role that promises impactful contributions and a dynamic work environment.
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$160k-180k yearly 5d ago
Director, S&OP & Global Rollouts
Also 4.2
Operations director job in Palo Alto, CA
An electric mobility company is seeking a Director, Sales & Operations Planning to guide operational decision-making. The role involves creating the integrated planning model, aligning inventory, and maintaining demand forecasts across various channels. Candidates should have 8+ years in operations planning, experience with SQL and analytical tools, and a strong grasp of hardware dynamics. The position offers a salary range of $190,000 - $270,000 depending on experience, along with comprehensive health benefits and flexible time off.
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$35k-51k yearly est. 2d ago
Operations Manager, Product & Engineering
Sierra 4.4
Operations director job in San Francisco, CA
About us
At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you'll do
Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives
Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity
Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned
Coordinate cross-functional initiatives that span Product, Eng, Design, GTM, and Ops teams-driving alignment, timelines, and accountability
Partner with product and eng leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution
Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes
Continuously document and improve our operational playbook so we can scale with quality and intention
What you'll bring
6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company
Proven track record building and scaling operational processes from scratch
Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations
Excellent written and verbal communicator-clear, succinct, and persuasive across stakeholders and levels
Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick
Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus
Even better…
Experience at an early-stage startup or scaling product org
Familiarity with OKR frameworks, roadmap tools, or product analytics platforms
Background in product management, engineering, or consulting/strategy with deep operational exposure
Our values
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
What we offer
We want our benefits to reflect our values and offer the following to full-time employees:
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship or any other legally protected class.
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$130k-162k yearly est. 6d ago
Proposal Strategy and Operations Manager San Francisco, Remote
Picnichealth
Operations director job in San Francisco, CA
Proposal Strategy and Operations Manager
At PicnicHealth , we're building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to generate high-quality real-world evidence. We're replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from rich, multi-modal data-from clinical notes and imaging to lab results-at scale. By engaging patients directly through our personal health assistant , PicnicAI, which meets them where they're at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about.
PicnicHealth is already a trusted partner to 7 of the top 10 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including an FDA submission that incorporates PicnicHealth data.
Founded in 2014, we've raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we're growing even faster in 2025. We're a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works - and we're just getting started!
The Opportunity
As the Proposal Strategy and Operations Manager, you will build a system and process that enables a cross-functional team to transform complex technical capabilities into compelling, winning proposals . This role is critical to our success in the competitive non interventional study space requiring someone who can transform complex technical capabilities into compelling, winning proposals. This is a builder role. You'll wear multiple hats-leading proposals, creating structure where it doesn't exist, and partnering across teams. You won't be doing this alone, but you will be accountable for making it happen.
At PicnicHealth, AI is at the core of everything we do. We're looking for individuals who are not just comfortable with, but genuinely excited by and actively experimenting with, the power and potential of AI.
What you'll do:
Strategic Proposal Leadership
Develop and execute proposal strategies that differentiate PicnicHealth in competitive landscapes
Collaborate with Sales, Scientific Solutions, Product Delivery and Operations teams to craft compelling value propositions
Analyze RFPs and client requirements to develop winning positioning and messaging
Proposal Management & Execution
Leverage project management tools and processes to project manage complex, multi-stakeholder proposal processes with tight deadlines
Coordinate cross-functional teams including Scientific Solutions, Product, Delivery and Operations, Legal, and Finance
Ensure all proposals meet client requirements, compliance standards, and internal quality benchmarks
Develop standardized templates, timelines, processes, and best practices to improve efficiency and win rates
Identify, test and roll out technology and tools to build scalable processes that enable faster and more efficient proposals.
Content Development & Optimization
Levarge PicnicHealth experts to create compelling executive summaries, technical approaches, and capability statements
Maintain and continuously improve proposal content library and knowledge management systems leveraging process, technology and tools
Work with solutions and design to ensure consistent messaging and branding across all proposal materials
Win/Loss Analysis & Continuous Improvement
Conduct thorough win/loss analyses to identify improvement opportunities
Track proposal metrics and conversion rates to optimize processes
Collaborate with Sales teams to understand client feedback and market dynamics
Implement process improvements based on data-driven insights
What you'll bring:
5+ years of experience leading complex RFP responses within CROs, real-world evidence vendors, or digital health companies supporting life sciences clients.”
Proven track record of winning competitive, high-value proposals (>$1M)
Experience with real-world evidence, clinical research, or healthcare data strongly preferred
Project Management Excellence: Experience managing multiple concurrent proposals with competing deadlines
Strategic Thinking: Ability to develop winning strategies based on client needs and competitive landscape
Cross-functional Leadership: Proven ability to lead and coordinate diverse teams without direct authority
Analytical Skills: Experience with win/loss analysis, proposal metrics, and process optimization
Exceptional Writing & Communication: Ability to translate complex technical concepts into clear, compelling narratives
Bachelor's degree required; degree in Life Sciences, Business, or related field preferred
We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.
Why will PicnicHealth win in Clinical Research?
Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software.
PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites:
PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home
We're an integrated solution - virtual site, CRO, and software platform - with AI built in from the ground up, initially focusing on observational research.
At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. We look to attract and retain exceptional performers through a mission that matters, a culture that allows team members to do their best work and be their real selves, and through competitive compensation and benefits packages aligned to the market and our Core Values.
We're a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.
Target Base Salary Range: $125K - $150K
The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
You also get:
Family friendly environment
Flexible time off
401k plan
Free PicnicHealth account
Equipment and internet funds for home office set up
Wellness Stipend
Equal Opportunity Statement
PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.
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$125k-150k yearly 6d ago
GTM Strategy & Operations Manager
Anrok
Operations director job in San Francisco, CA
San Francisco, Salt Lake City, or New York City
Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity.
As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.
Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever‑changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance.
Our customers include:
40% of Forbes Top 50 AI companies
20% of Forbes Top 100 Cloud companies
Top companies like Notion, Anthropic, and Cursor
We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.
We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer-beginning with their very first conversation with our team.
In this role, you will
Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting.
Partner closely with GTM leaders to build scalable, user‑friendly processes and optimize their decisionmaking with data‑driven insights and strategic recommendations.
Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution.
Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale.
Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization.
What excites us
4-6 years of experience in GTM/revenue operations, sales operations or a similar role.
Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale.
Track record of building trust and credibility with GTM leaders and cross‑functionally to drive impact.
Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background.
You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required.
Bonus points for experience in partner/channel sales operations.
What we offer
The equity upside of an early‑stage startup with the product‑market fit of a later‑stage company.
Daily lunch and snacks for those working out of our office hubs.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Annual team off‑sites and in‑person opportunities around our growing Anrok hubs.
Home office setup stipend to ensure you have the equipment you need to thrive at work.
At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs-San Francisco, New York City, and Salt Lake City where we collaborate in‑person 3 days per week.
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$80k-142k yearly est. 6d ago
Anthropic is Seeking a Data Operations Manager
Globalsouthopportunities
Operations director job in San Francisco, CA
Data Operations Manager - Anthropic Work Model: Hybrid (minimum 25% in-office)
About Anthropic
Anthropic is a public benefit corporation dedicated to building reliable, interpretable, and steerable AI systems that are safe and beneficial for society. The organization brings together leading researchers, engineers, policy experts, and business leaders to advance frontier AI while prioritizing safety, alignment, and long-term societal impact.
Anthropic operates as a highly collaborative research-driven organization, focusing on a small number of high-impact, large-scale scientific efforts rather than fragmented initiatives. Its work builds on foundational contributions to AI research, including large language models, interpretability, scaling laws, and AI safety.
Role Overview: Data Operations Manager
The Data Operations Manager plays a critical role in scaling and optimizing data operations that support Anthropic's frontier AI research. This individual will partner closely with research teams to translate complex technical requirements into robust, high-quality data pipelines that directly influence model performance, safety, and alignment.
This role blends strategic operations leadership, technical fluency, and execution excellence, with ownership across the full data lifecycle-from research requirements and vendor management to production-quality datasets.
Strategic Impact
The data systems and operational frameworks developed in this role will directly shape Anthropic's most critical model capabilities, including:
Tool-use accuracy
Long-horizon reasoning
Robustness to prompt injection
Safety alignment and human feedback integration
By enabling researchers to move faster without compromising quality, the Data Operations Manager ensures that data remains a competitive and ethical advantage in advanced AI development.
Key Responsibilities
The Data Operations Manager will:
Own and execute data strategy across research initiatives, including:
Reinforcement Learning from Human Feedback (RLHF)
AI safety and alignment research
Tool use and agentic workflows
Design and implement scalable operational systems that translate research goals into reliable data pipelines
Build and manage strategic vendor partnerships for data collection, labeling, and annotation
Establish evaluation frameworks and quality standards for state-of-the-art AI training data
Lead cross-functional initiatives to improve research velocity while maintaining rigorous quality controls
Proactively identify and mitigate risks, bottlenecks, and inefficiencies in data operations
Partner with senior research leaders to align data execution with long-term model development roadmaps
Candidate Profile
Anthropic is seeking candidates who thrive at the intersection of operations, research, and emerging technology.
Required Qualifications:
Minimum of 3 years of experience in operations, consulting, product management, program management, or related roles
Exceptional project management skills with the ability to manage multiple complex workstreams
Strong communication skills across technical and non-technical audiences
Familiarity with large language models or a demonstrated interest in AI training methodologies
High organizational discipline and comfort operating in ambiguous, fast-paced environments
Experience using data analysis tools such as SQL, Python, Tableau, or advanced spreadsheets
Demonstrated passion for AI safety and data quality
Preferred Qualifications:
Experience with data collection, labeling, or annotation for AI/ML systems
Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows
Prior work with AI research teams or research-focused organizations
Vendor and contractor management experience
Consulting background translating complex requirements into executable plans
Track record of implementing process improvements or quality systems at scale
Compensation and Benefits
Base Salary Range: $250,000 - $365,000 USD annually
Total compensation includes:
Equity
Comprehensive benefits
Potential incentive compensation
Anthropic also offers generous vacation and parental leave, flexible working hours, equity donation matching, and thoughtfully designed collaborative office spaces.
Logistics and Policies
Education Requirement: Bachelor's degree or equivalent professional experience
Hybrid Policy: Employees are expected to be in-office at least 25% of the time
Visa Sponsorship: Available for many roles, with legal support provided
Relocation: Candidates may be asked about relocation flexibility
Anthropic strongly encourages applications from individuals who may not meet every listed qualification, particularly candidates from underrepresented backgrounds.
Culture and Values
Anthropic approaches AI research as an empirical science, emphasizing collaboration, open dialogue, and long-term impact over short-term gains. The organization values diverse perspectives and recognizes the ethical and social implications of advanced AI systems.
Clear communication, thoughtful collaboration, and shared ownership of outcomes are central to how Anthropic works.
Why This Role Matters
The Data Operations Manager position offers a rare opportunity to:
Influence the core capabilities and safety of frontier AI systems
Build foundational infrastructure that enables responsible AI scaling
Contribute meaningfully to the future of safe and aligned artificial intelligence
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$80k-142k yearly est. 3d ago
Strategy and Operations Manager, Market Growth (San Francisco)
Curri, Inc.
Operations director job in San Francisco, CA
As a Market Growth Manager, you will own the strategy and execution of growing Curri's market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri's internal teams.
Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership.
What you will do:
Own the growth and expansion of a key market, launching initial customers and onboarding drivers
Prospect, outreach, visit, and get customers to complete their first delivery with Curri
Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions
Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri's product and capabilities
Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri's offering
Develop and foster relationships with new and existing customers
Serve as go‑to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs
Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs
What you need to have:
Bachelor's degree in business, engineering, or related field (or equivalent work experience)
2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
Be a self‑starter that thrives in a fast‑paced, often ambiguous environment
Scrappy mentality and willingness to get into the weeds no matter the task
Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
Analytical mindset that relies on testing and iterating solutions to make data‑driven decisions
Comfort with in‑person meetings and conveying the value of a product to various audiences
Willing to travel around their market 50% of the time
Natural ability to problem‑solve and isn't afraid to challenge the status quo
Team player who actively collaborates with other teams across the organization
What is in it for you?
You will have the opportunity to work for a dynamic and successful start‑up on a diverse team where you can make a huge impact by doing meaningful work.
Significant and meaningful responsibilities from Day 1, with the ability to shape operational strategy. The possibilities are limitless and depend on you.
Work in a remote environment with a flexible schedule. We don't micromanage and want to help you do great work.
There is no work/life-there is only life and want your time at Curri to be life‑giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
$100,000 - $120,000 a year
Who are we?
We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry‑leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast‑growing start‑up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com.
Be sure to follow us on Twitter, LinkedIn, Facebook, and Instagram.
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$100k-120k yearly 6d ago
Tax Director, NorCal Corporate Tax
Baker Tilly International 4.6
Operations director job in San Francisco, CA
# **Overview**Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.*Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.**Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.*# **Job Description:**Tax Director Responsibilities If yes, consider joining Baker Tilly (BT) as a Tax Director with the NorCal Corporate Tax team! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to middle market clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges You want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!) You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What you will do: Be a trusted member of the engagement team providing various corporate tax compliance and consulting services to industry specific clients: Be a valued tax business advisor, lead client relationships on day to day tax matters with various clients ranging from middle market to multinational Consult on technical matters and special projects in various areas of corporate and flow through taxation, accounting methods, and ASC740 Research various tax matters, responding to IRS and other tax authority inquiries, and make recommendations to the client for consideration Coordinate with specialty tax practices on complicated tax matters in the state and local, high net worth, international, research and development along with credits and incentives areas Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue Invest in your professional development individually and through participation in firm wide learning and development programs Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Enjoy friendships, social activities and team outings that encourage a work-life balance Qualifications Successful candidates will have: Bachelor's degree in accounting or law, or a similar degree in business, master's or advanced degree desirable CPA or JD required Eight (8) + years' experience providing federal tax compliance and consulting services in a professional services firm Five (5)+ years' of supervisory experience, mentoring and counseling associates Demonstrated management, analytical, organization, interpersonal, project management, communication skills Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects Highly developed software and Microsoft Suite skills Eligibility to work in the U.S. without sponsorship preferred Corporate Tax DirectorResponsibilities If yes, consider joining Baker Tilly (BT) as a Corporate Tax Director! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to midmarket and large corporate clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business
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A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan.
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$77k-123k yearly est. 4d ago
Lead Director of Supportive Housing & Services
Abode 3.9
Operations director job in San Jose, CA
A nonprofit organization in the Bay Area is seeking a Director of Supportive Services to oversee and develop programs aimed at ending homelessness in Santa Clara County. This role involves managing staff, ensuring compliance with regulations, and maintaining community relations. Candidates should have 10 years of experience in human services, with a focus on nonprofit management. A competitive salary between $110,000 and $140,000 is offered, along with benefits including a sign-on bonus, paid time off, and professional development opportunities.
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How much does an operations director earn in Redwood City, CA?
The average operations director in Redwood City, CA earns between $81,000 and $244,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Redwood City, CA
$141,000
What are the biggest employers of Operations Directors in Redwood City, CA?
The biggest employers of Operations Directors in Redwood City, CA are: