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Operations director jobs in Richmond, VA - 361 jobs

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  • Operations Manager- Stuart C. Siegel Center

    AEG 4.6company rating

    Operations director job in Richmond, VA

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Operations Manager DEPARTMENT: Operations REPORTS TO: General Manager FLSA STATUS: Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! Essential Duties and Responsibilities Directs, supervises and schedules all aspects of operations, including engineering; building and grounds; technical services; event services, including ADA compliance; public safety; security; custodial services and parking departments. Coordinates the operations activities with other building departments, the University and show-related contractors. Implement facility rules, regulation policies and procedures. Anticipate problems and appropriate solutions. Investigates, analyzes and resolves operational problems and complaints. Provide clear, concise, and timely communication of directives to other departments. Ensures that operations department receives pertinent information for most effective use of the facility and staffing. Assures facility readiness and smooth operation of events. Oversees maintenance of the physical plant and systems. Responsible for the Master MSDS log in the building. Serves as Manager on Duty as required. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree from technical college with major in Management or Maintenance Engineering. Minimum of 2 years' experience in Supervising or Managing in a similar facility Additional experience may be substituted for education Supervisory experience preferred Skills and Abilities Excellent organization skills Ability to prioritize and to handle multiple projects simultaneously Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management Ability to effectively supervise staff Strong customer service skills Professional presentation, appearance and work ethic Some computer skills Ability to work with limited supervision and as a team member Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site (Stuart C. Siegel Center/Richmond, VA) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $50k-73k yearly est. 6d ago
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  • Regional Vice President- Property Damage Restoration

    Prosearch 3.5company rating

    Operations director job in Richmond, VA

    Build Regional Growth. Lead Restoration Operations. Create Lasting Impact. ProSearch is partnering with a rapidly expanding property damage restoration company to hire a Regional Vice President (RVP) in Richmond, Virginia. This senior executive leadership opportunity is ideal for an experienced property damage restoration or construction leader with a proven track record of building, scaling, and leading multi location operations. The Regional Vice President will have full ownership of regional operational performance, financial results, team leadership, and growth strategy across the territory. This Regional Vice President role is not operational maintenance. It is a true build and scale opportunity for a senior leader with deep experience in property damage restoration leadership, disaster recovery operations, and restoration P&L ownership. As Regional Vice President of property damage restoration, you will establish and lead six to ten restoration locations, oversee regional restoration leadership teams, and drive profitable growth across your territory. Why This Regional Vice President Role Stands Out • Executive ownership of a high growth property damage restoration region • Full authority over regional restoration operations, strategy, and financial performance • Corporate resources combined with autonomy at the regional level • Mission driven work supporting families and businesses after property loss • High visibility restoration executive role with long term advancement opportunity What You Will Lead as Regional Vice President of Property Damage Restoration Regional Restoration Growth and Expansion Drive organic and greenfield growth across Richmond, Virginia while building scalable property damage restoration operations designed for long term success. Full P&L Leadership Own regional budgeting, forecasting, revenue growth, and profitability with full restoration P&L accountability. Multi Location Restoration Operations Lead, mentor, and develop leadership teams across multiple restoration branches while ensuring operational consistency and performance. Business Development and Insurance Partnerships Strengthen relationships with insurance carriers, commercial clients, property managers, and referral partners within the insurance restoration market. Customer Experience, Safety, and Compliance Ensure high quality service delivery, safety standards, and customer satisfaction across all disaster recovery and restoration operations. Enterprise Collaboration Partner with corporate leadership to implement standardized processes, leverage restoration technology, and elevate brand reputation region wide. The Restoration Executive We Are Looking For • 8 + years of senior leadership experience in property damage restoration, disaster recovery, construction, or property services • Proven success leading multi location restoration operations or regional service organizations • Demonstrated ability to scale teams, revenue, and operational infrastructure • Strong financial acumen with hands on restoration P&L ownership • Strategic thinker with the ability to execute at the operational level • Executive presence and leadership credibility across all organizational levels • Ability to travel up to 75% regionally Compensation and Tools for Success • Base salary of $175,000 plus performance-based bonus • Company vehicle • Company issued laptop • Monthly technology stipend • Comprehensive benefits package Compensation is structured to reward regional restoration leadership performance and growth. Your Impact as Regional Vice President You won't simply manage a region. You'll build a property damage restoration business. Your leadership will directly influence regional profitability, customer recovery outcomes, and the strength of restoration teams serving local communities. Make Your Next Career Move Count This is an opportunity to lead with purpose, build strong teams, and make a measurable impact on the property damage restoration industry. If you are an accomplished property damage restoration executive ready to lead at the regional level, we want to speak with you. Apply today to advance your restoration executive career, lead regional growth in Richmond, Virginia and make your lasting legacy.
    $175k yearly 5d ago
  • Director of Operations

    HRI Hospitality

    Operations director job in Richmond, VA

    HILTON RICHMOND DOWNTOWN DIRECTOR OF OPERATIONS The Director of Operations will be responsible for all aspects of operations at the hotel and reports to the General Manager. Therefore, the Director of Operations will support the General Manager in overseeing the following but not exclusive to ensure the hotel runs smoothly, equitably, and profitability, but also in quality and maintenance of the property, sales and revenue generation, cost control, guest satisfaction and employee satisfaction, development and retention. The Director of Operations is expected to meet and exceed all departmental financial responsibilities. The ideal candidate is a person that has “Boots on the Ground” and helps the General Manager in the day-to-day operations, while acting as an Ambassador to the Hotel. Duties/Responsibilities: · Maintains and manages the proper practice of standard operating procedures. · Tactically works with Sales, Engineering, Housekeeping, Accounting and Reservations to maximize guest satisfaction. · Develop and implement controls for expense management. · Ensure staff is utilizing labor management tools to schedule and control labor costs. · Tour the operational department's daily making adjustments as needed with each department head · Provide assistance to GM in meeting all financial review dates and corporate directed programs in a timely fashion. · Hold a monthly financial review with all department managers, and available supervisors. · Ensure that all department heads maintain budgeted productivity levels established by HRIL as well as maintaining a standard checkbook accounting procedures. · Ensure that training in service standards is taking place in each department on a regular basis. · Assist in creating a positive team-oriented environment, which focuses on the guest through employee development and motivation. · Inspect rooms regularly (weekly at a minimum) with both the Director of Housekeeping and Director of Engineering. · Assist the GM with forecasting monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous projected data to generate an accurate re-forecast. · Prepare and conduct all management interviews and follow hiring procedures according to hotel standards. · Ensure that all managers are in compliance with the standards of their interviewing and hiring procedures for departmental staff. · Ensure that all employees receive fair and equitable treatment according to hotel standards. · Meet all clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. · Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit. · Stay visible in the public areas during peak times, greeting guests and offering assistance as needed. · Plan alongside and assist the GM with conducting monthly credit meetings and take an active role in the hotel credit and collection policies. · Complete required corporate training modules and become certified to train those as required. · Ensure that all scheduled meetings take place on the property. · Ensure that all operational SOP's are being followed and executed properly. · Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures. · Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. Ensure compliance of brand standard operating procedures and policies. · Interview, hire, train, develop, recommend performance evaluations, resolve problems and recommend discipline and/or termination when appropriate of staff members. · Comply with attendance rules and be available to work on a regular basis. · Responsible for the hotel operation in the absence of the General Manager. Note: Other duties as assigned by General Manager Experience, Skills and Knowledge: · Minimum 5 years of management experience. · Bachelor's degree or equivalent work experience, or a combination of education and experience. · Computer literacy and financial management required. · Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. · Able to resolve guest, supervisor, and associate conflicts. · Demonstrated leadership skills to hold direct reports accountable for results in sales, marketing, financial results, and operational effectiveness. · Excellent communication skills with owners, associates, and guests. Strong motivator with a positive, approachable personality. · Demonstrated skill to multi-task, follow-through, and re-prioritize as necessary to ensure deadlines are met. · Strong attention to detail, proven ability to meet deadlines, and exceptional follow-up ability. · Willingness to travel on a limited basis. · Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, articles and business correspondence. Ability to effectively present information and respond to questions from groups of managers, staff, and the general public. · Ability to calculate figures and amounts such as discounts and additions on invoices, expense reports etc. · Ability to reconcile differences in data. · Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists. · Ability to interpret a variety on instructions furnished in written, oral, diagram, or schedule form. · Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. · Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel/Power Point. · Familiarity with Marriott systems and ecosystem is a plus. · HRIS systems and other software as required. · This position will require extended periods of standing and sometimes extended periods of sitting. · The ability to inspire others to get a little better each day no matter what.
    $80k-140k yearly est. 3d ago
  • Senior Business Operations & Planning Manager

    Advansix 4.4company rating

    Operations director job in Richmond, VA

    The Sr. Business Operations and Planning Manager plays a critical leadership role in ensuring the efficient and compliant flow of raw materials, intermediates, and finished goods within a chemical manufacturing facility. This position oversees warehouse management, material handling, and master scheduling to support production continuity, regulatory compliance, and customer satisfaction. The ideal candidate brings deep experience in supply chain operations within a continuous manufacturing environment and excels at cross-functional collaboration and continuous improvement. Key Responsibilities: Warehouse Management Lead all warehouse operations, including receiving, storage, inventory control, and outbound logistics for hazardous and non-hazardous materials. Ensure compliance with OSHA, EPA, DOT, and other regulatory requirements related to chemical storage and handling. Implement and maintain best practices in warehouse layout, labeling, and segregation of materials to support safety and efficiency. Material Handling Oversee the safe and efficient movement of raw materials, intermediates, and finished goods across the site. Collaborate with HSE and engineering teams to ensure proper handling of flammable, corrosive, and reactive substances. Optimize material flow to minimize waste, reduce handling time, and support lean manufacturing principles. Master Scheduling Develop and maintain the site's master production schedule in alignment with demand forecasts, inventory targets, and production capacity. Coordinate closely with production, procurement, and quality teams to ensure schedule adherence and timely delivery of customer orders. Monitor and adjust schedules based on changes in demand, supply disruptions, or equipment availability. Leadership & Collaboration Lead and develop a high-performing planning and logistics team. Serve as the primary liaison between site operations and corporate supply chain functions. Drive cross-functional initiatives to improve planning accuracy, reduce lead times, and enhance service levels. Continuous Improvement Identify and implement process improvements using lean, Six Sigma, or other methodologies. Leverage data analytics and ERP/WMS systems to drive decision-making and performance tracking. Support digital transformation initiatives related to supply chain planning and logistics. Qualifications: Bachelor's degree in Supply Chain Management, Chemical Engineering, Operations, or related field (Master's preferred). 7+ years of experience in supply chain or operations roles within chemical or process manufacturing, with at least 3 years in a leadership capacity. Strong knowledge of regulatory requirements for chemical storage, handling, and transportation. Proficiency in ERP (e.g., SAP, Oracle, MRP) and warehouse management systems. APICS, Six Sigma, or PMP certification is a plus. Preferred Competencies: Regulatory Compliance (OSHA, EPA, DOT) Hazardous Materials Handling Production Planning & Scheduling Inventory Optimization Cross-Functional Leadership Lean Manufacturing / Six Sigma Data-Driven Decision Making The expected base pay for this position is $130,700 - $196,100
    $130.7k-196.1k yearly 4d ago
  • General Manager Operations

    Talent Bar Evolution

    Operations director job in Richmond, VA

    Our client is North America's leading traffic control company. As the traffic control partner for road construction and repair companies, they safeguard their clients' people, business, and time. They deliver comprehensive traffic management services, supporting utility, broadband, and transportation infrastructure work in communities across the country. They specialize in supplying the manpower to guide traffic safety around work zones in addition to providing consultation and traffic design services, as well as traffic control equipment. As a company they are committed to improving traffic safety across their clients and areas in which they serve. *This role must reside in TN or VA* POSITION SUMMARY The role supports VA, WV, KY & TN. The General Manager will uphold the core values of Ownership, Trust, and Teamwork. This position will report to the Vice President, Business Unit and work closely with a cross functional team in developing and implementing operational standards/plans across the business unit to achieve strategic goals. Specifically, the role will work with their cross functional role level partners to ensure that the geographic areas are being effectively and safely managed by planning and overseeing the operations. The General Manager role will have profit and loss responsibility for their geographic area. This position will ensure safe work environments and verify customer needs are being met at the highest level of satisfaction. The ideal candidate will want to roll up their sleeves and lead strategic initiatives and projects. What you own in this role: Lead multi-site with a team with 4 Directs and a workforce of 1000 Model a “safety first” culture and ensure safety is priority one. Overall ownership of P&L, to include all increases and decreases in revenue and costs. Provide 1-3-month view for the Region while developing a vision for the next 3-6 months. Leverages quantitative and qualitative metrics, guidelines, and standards to evaluate the organization's efficiency and effectiveness; identifies opportunities for improvement and growth. Measures productivity by analyzing performance data, finance data, and activity reports. Translates strategic business needs into practical actions and drives performance across the business unit. Successfully engage and interact with key customers within designated area. Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service. Foster team building through leadership practices and regular communication strategies. This role will play an integral part in talent assessment and development of direct reports and the business unit. Facilitate communication with leadership team to ensure alignment to business goals and opportunities. Lead through leaders utilizing talent assessment and performance management/development. What you bring to the table: Bachelor's degree in business, management, or similar field preferred; equivalent experience will be considered 7+ years of significant management experience, preferably overseeing an entire organization, division, or similar sized business unit Ability to interpret financial and other data as needed to set operational goals Exceptional organizational skills and attention to detail 40% travel Exhibit strong customer orientation; experience developing strong partnerships by understanding and anticipating business needs Display a proven track record of growing market share through cross functional collaboration Results-driven and have a positive “make it work” attitude Intermediate computer skills including Microsoft Office products and customer relationship management systems High energy and self-motivated Required to engage with cross functional team members in Sales, Finance, Billing, IT/Analytics Process Improvement - Lean Manufacturing/Six Sigma preferred Significant experience developing high-performing teams Ability to develop and execute business plans Must maintain a current, valid driver's license and a clean driving record void of suspension or revocation
    $61k-129k yearly est. 10h ago
  • Restaurant Operations Manager

    DJB Hospitality

    Operations director job in Richmond, VA

    DJB Hospitality/Franchising Full-Time | Multi-Unit Restaurant Group Reports to: Vice President of Operations DJB Hospitality is a dynamic, fast-growing restaurant group behind innovative concepts such as Sedona Taphouse and NAPA Kitchen & Wine, and other polished casual dining experiences. We are searching for a passionate and results-driven Restaurant Operations Manager to join our leadership team. This role supports our VP of Operations and plays a key part in ensuring our locations deliver exceptional hospitality, operational consistency, and strong financial performance. Responsibilities Support the VP of Operations in overseeing day-to-day operations across DJB Hospitality concepts and locations. Conduct regular on-site visits to assess service execution, food quality, cleanliness, and team performance. Coach, train, and develop General Managers and leadership teams to maintain DJB's high standards for hospitality and culture. Monitor financial performance, including labor management, food and beverage cost, and controllable expenses. Partner with GMs to create improvement plans and ensure accountability for results. Ensure proper execution of operational systems, including scheduling, inventory, and POS-related processes. Assist with new restaurant openings, including team training, systems implementation, and opening readiness. Collaborate with DJB's culinary, HR, training, finance, and marketing departments to support restaurant needs and guest experience initiatives. Uphold compliance with health, sanitation, and safety regulations across all locations. Address escalated guest concerns with professionalism, urgency, and care. Communicate company initiatives clearly and ensure consistent execution across the brand. Qualifications 3-5+ years of multi-unit restaurant leadership experience in full-service or upscale casual operations. Strong understanding of restaurant operations, systems, and financial management. Proven ability to train, coach, and develop management teams. Excellent communication, organizational, and follow-up skills. Ability to travel to various DJB Hospitality locations; reliable transportation required. Flexibility to work evenings, weekends, and occasional emergencies as needed. Passion for hospitality and a commitment to upholding DJB's culture and brand standards. What We Offer Competitive salary and performance-based bonus structure. Health benefits and company perks. Opportunity to grow with an expanding, forward-thinking hospitality group. Hands-on role with significant impact on operational success and guest satisfaction. A collaborative, supportive leadership team committed to excellence. How to Apply Please submit your resume along with a brief message sharing why you're a strong fit for the DJB Hospitality team.
    $68k-111k yearly est. 10h ago
  • Director, Audit- Global Payment Network

    Capital One 4.7company rating

    Operations director job in Petersburg, VA

    Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $244,700 - $279,200 for Director, Cyber Technical Chicago, IL: $244,700 - $279,200 for Director, Cyber Technical McLean, VA: $269,100 - $307,200 for Director, Cyber Technical New York, NY: $293,600 - $335,100 for Director, Cyber Technical Plano, TX: $244,700 - $279,200 for Director, Cyber Technical Richmond, VA: $244,700 - $279,200 for Director, Cyber Technical Riverwoods, IL: $244,700 - $279,200 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $97k-117k yearly est. 1d ago
  • Deputy Traffic Monitoring Operations Manager

    Aecom 4.6company rating

    Operations director job in Colonial Heights, VA

    Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is actively seeking an experienced, creative, highly talented Deputy Traffic Operations Center (TOC) Floor Manager for immediate employment in Chesterfield, VA. This position reports directly to the Traffic Operations Manager, providing essential support and serving as a primary point of communication between staff within the assigned area and leadership. The responsibilities of this position include, but are not limited to: Assisting with scheduling and oversight of regional TOC floor staff initial and recurrent training program Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities Assist in reviewing and participating in the development of TOC standard operating procedures, technical memos, and training materials Support in the oversight of the regional TOC Floor Operations training program and staff audits Assist in the coordination and leadership of regional TOC floor staff Assist in daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, and incident management. Serve as acting TOC Manager in their absence. Participation in routine performance assessments and floor staff audits Assist with the oversight of the control room's equipment status and system reporting maintenance needs Qualifications Bachelor's degree plus Six (6) years of relevant experience or demonstrated equivalency experience and/or education (i.e. Associate's degree + 8 years of relevant experience or High School diploma or equivalent + 10 years of relevant experience) As a condition of employment, must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC) As a condition of employment, must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process Preferred: Experience in leadership, management, and staff relationship Experience interpreting technical information in layperson's terms Experience with coordinating real-time operations activities and priorities in an effective manner under pressure and in a variety of work conditions for self and support staff Experience with the day-to-day operations of the traffic control room facility. Experience in Transportation, Systems, Management and Operations (TSM&O), and Traffic engineering principles along with a general knowledge of Intelligent Transportation Systems (ITS). Experience in the use of Advanced Traffic Management Systems. Experience preparing technical and performance reports, management presentations, spreadsheet analysis, and interoffice communications. Experience in the use of standard software applications, such as Microsoft Office (Word, Excel, PowerPoint, Access and Outlook). Additional Information Relocation assistance is not available for this position. Sponsorship for US employment authorization is not available now or in the future for this position. Ability to work alternate work schedules and be on-call twenty-four (24) hours/day On-site availability is required during periods of weather or civil disasters. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
    $80k-119k yearly est. 7d ago
  • VP of Operations

    Watsco, Inc. 4.4company rating

    Operations director job in Richmond, VA

    Duties and Responsibilities: * Be a role model for the Company culture. * Accountable for strategic planning and execution of the Division's short and long term sales and operations goals and objectives. * Secure maximum market share and sales dollars consistent with established sales policies and programs. * Develop market strategies and solicit new accounts and dealers. * Provide leadership to Regional management team to ensure consistent execution of all sales and operational objectives and processes. * Accountable for setting targets for direct reports and articulate a clear vision on the challenges and opportunities facing the Division. * Take proactive approach to sales development and problem solving. * Manage, motivate, measure and increase production of Regional Managers, Territory Managers and Sales Center Managers. * Provide instruction, training and guidance to the operations of Sales Centers; including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel. * Assist in resolving customer relations problems with both dealers and end users when necessary. * Responsible for Division's P&L, financial results and ensuring all costs are within budgetary requirements. * Review analysis of activities, costs, operations and forecast data to determine Division progress toward stated goals and objectives. * Manage budget and control expenses to maximize EBIT. * Perform other duties as assigned. In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications * Minimum 10 years of progressive, senior sales and operations leadership role in the HVAC industry and product lines associated with HVAC; experience managing wholesale HVAC equipment supply houses. * Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level. * 5 years of experience in residential and commercial contractor relationships. * Proven success in sales, marketing, operations and leadership roles. * Proven success in managing and mentoring other employees while establishing sales and operational goals. * Demonstrated ability to attract and retain top talent and build high performing teams. * Strong interpersonal skills including sales, problem solving and customer service are absolutely required. * Ability to analyze sales and market data. * Strong experience managing P&L's and working effectively across diverse functions within a business. * Capable of working in a fast paced environment with skills to multi-task on different levels. * Demonstrated strategic, management, analytical, organizational and team development skills. * Ability to give quality presentations. * Ability to work independently, but meet assigned goals and objectives in designated time frames. * Must possess the attitude of wanting to learn, teach and lead. * Proficient in Microsoft Office products. * Ability to travel as required. * Bachelor's Degree in Business or related field; Master's Degree preferred. Work Environment Details Travel Required Ability to Travel as Required Work Schedule May office out of one of our Sales Centers. Physical Demands Demand Frequency Sedentary - Lifting 0-10 pounds Occasional Light Lifting - 10-20 pounds Occasional Moderate Lifting - 20 to 50 pounds Never Heavy Lifting - 50 to 100 pounds Never Pulling/Pushing, Carrying Never Reaching or working above shoulder Never Walking Frequent Standing Frequent Sitting Frequent Stooping Never Kneeling Never Repeated Bending Never Climbing Never Desk Work/Computer use/Telephone use Constant Operating a motor vehicle Frequent Operating a commercial vehicle Never Operating warehouse equipment, forklift, baseloid lift etc Never Other - Talk, Drive, visit customers etc. Frequent EEO Statement Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Subsidiary: Gemaire Distributors Business Title: Division Vice President The Divisional Vice President is responsible for leading and managing sales, operations and profitability of multiple Sales Centers within a designated division of the Company. The primary purpose of this position is to achieve revenue and operating profit growth targets through effective leadership and represent GEMAIRE as a leader in the industry ensuring maximum sales. Each Center is a large, established wholesale HVAC distributorship that carriers multiple brands of equipment, parts and supplies. The ultimate goal of this role is to successfully manage the overall sales and operations of the division.
    $140k-199k yearly est. 4d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations director job in Richmond, VA

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • VP Of Operations

    Externalcareersitewatscoventures

    Operations director job in Richmond, VA

    Duties and Responsibilities: · Be a role model for the Company culture. · Accountable for strategic planning and execution of the Division's short and long term sales and operations goals and objectives. · Secure maximum market share and sales dollars consistent with established sales policies and programs. · Develop market strategies and solicit new accounts and dealers. · Provide leadership to Regional management team to ensure consistent execution of all sales and operational objectives and processes. · Accountable for setting targets for direct reports and articulate a clear vision on the challenges and opportunities facing the Division. · Take proactive approach to sales development and problem solving. · Manage, motivate, measure and increase production of Regional Managers, Territory Managers and Sales Center Managers. · Provide instruction, training and guidance to the operations of Sales Centers; including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel. · Assist in resolving customer relations problems with both dealers and end users when necessary. · Responsible for Division's P&L, financial results and ensuring all costs are within budgetary requirements. · Review analysis of activities, costs, operations and forecast data to determine Division progress toward stated goals and objectives. · Manage budget and control expenses to maximize EBIT. · Perform other duties as assigned. In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications · Minimum 10 years of progressive, senior sales and operations leadership role in the HVAC industry and product lines associated with HVAC; experience managing wholesale HVAC equipment supply houses. · Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level. · 5 years of experience in residential and commercial contractor relationships. · Proven success in sales, marketing, operations and leadership roles. · Proven success in managing and mentoring other employees while establishing sales and operational goals. · Demonstrated ability to attract and retain top talent and build high performing teams. · Strong interpersonal skills including sales, problem solving and customer service are absolutely required. · Ability to analyze sales and market data. · Strong experience managing P&L's and working effectively across diverse functions within a business. · Capable of working in a fast paced environment with skills to multi-task on different levels. · Demonstrated strategic, management, analytical, organizational and team development skills. · Ability to give quality presentations. · Ability to work independently, but meet assigned goals and objectives in designated time frames. · Must possess the attitude of wanting to learn, teach and lead. · Proficient in Microsoft Office products. · Ability to travel as required. · Bachelor's Degree in Business or related field; Master's Degree preferred. Work Environment Details Travel Required Ability to Travel as Required Work Schedule May office out of one of our Sales Centers. Physical Demands Demand Frequency Sedentary - Lifting 0-10 pounds Occasional Light Lifting - 10-20 pounds Occasional Moderate Lifting - 20 to 50 pounds Never Heavy Lifting - 50 to 100 pounds Never Pulling/Pushing, Carrying Never Reaching or working above shoulder Never Walking Frequent Standing Frequent Sitting Frequent Stooping Never Kneeling Never Repeated Bending Never Climbing Never Desk Work/Computer use/Telephone use Constant Operating a motor vehicle Frequent Operating a commercial vehicle Never Operating warehouse equipment, forklift, baseloid lift etc Never Other - Talk, Drive, visit customers etc. Frequent EEO Statement Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
    $125k-210k yearly est. 2d ago
  • VP of Operations

    Gemaire

    Operations director job in Richmond, VA

    Duties and Responsibilities: * Be a role model for the Company culture. * Accountable for strategic planning and execution of the Division's short and long term sales and operations goals and objectives. * Secure maximum market share and sales dollars consistent with established sales policies and programs. * Develop market strategies and solicit new accounts and dealers. * Provide leadership to Regional management team to ensure consistent execution of all sales and operational objectives and processes. * Accountable for setting targets for direct reports and articulate a clear vision on the challenges and opportunities facing the Division. * Take proactive approach to sales development and problem solving. * Manage, motivate, measure and increase production of Regional Managers, Territory Managers and Sales Center Managers. * Provide instruction, training and guidance to the operations of Sales Centers; including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel. * Assist in resolving customer relations problems with both dealers and end users when necessary. * Responsible for Division's P&L, financial results and ensuring all costs are within budgetary requirements. * Review analysis of activities, costs, operations and forecast data to determine Division progress toward stated goals and objectives. * Manage budget and control expenses to maximize EBIT. * Perform other duties as assigned. In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications * Minimum 10 years of progressive, senior sales and operations leadership role in the HVAC industry and product lines associated with HVAC; experience managing wholesale HVAC equipment supply houses. * Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level. * 5 years of experience in residential and commercial contractor relationships. * Proven success in sales, marketing, operations and leadership roles. * Proven success in managing and mentoring other employees while establishing sales and operational goals. * Demonstrated ability to attract and retain top talent and build high performing teams. * Strong interpersonal skills including sales, problem solving and customer service are absolutely required. * Ability to analyze sales and market data. * Strong experience managing P&L's and working effectively across diverse functions within a business. * Capable of working in a fast paced environment with skills to multi-task on different levels. * Demonstrated strategic, management, analytical, organizational and team development skills. * Ability to give quality presentations. * Ability to work independently, but meet assigned goals and objectives in designated time frames. * Must possess the attitude of wanting to learn, teach and lead. * Proficient in Microsoft Office products. * Ability to travel as required. * Bachelor's Degree in Business or related field; Master's Degree preferred. Work Environment Details Travel Required Ability to Travel as Required Work Schedule May office out of one of our Sales Centers. Physical Demands Demand Frequency Sedentary - Lifting 0-10 pounds Occasional Light Lifting - 10-20 pounds Occasional Moderate Lifting - 20 to 50 pounds Never Heavy Lifting - 50 to 100 pounds Never Pulling/Pushing, Carrying Never Reaching or working above shoulder Never Walking Frequent Standing Frequent Sitting Frequent Stooping Never Kneeling Never Repeated Bending Never Climbing Never Desk Work/Computer use/Telephone use Constant Operating a motor vehicle Frequent Operating a commercial vehicle Never Operating warehouse equipment, forklift, baseloid lift etc Never Other - Talk, Drive, visit customers etc. Frequent EEO Statement Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Subsidiary: Gemaire Distributors Business Title: Division Vice President The Divisional Vice President is responsible for leading and managing sales, operations and profitability of multiple Sales Centers within a designated division of the Company. The primary purpose of this position is to achieve revenue and operating profit growth targets through effective leadership and represent GEMAIRE as a leader in the industry ensuring maximum sales. Each Center is a large, established wholesale HVAC distributorship that carriers multiple brands of equipment, parts and supplies. The ultimate goal of this role is to successfully manage the overall sales and operations of the division.
    $125k-210k yearly est. 4d ago
  • DMV Regional Director of Field Operations- East

    DHRM

    Operations director job in Richmond, VA

    Title: DMV Regional Director of Field Operations- East State Role Title: Gen Admin Manager II Hiring Range: $120,000.00 -$138,000 Pay Band: 6 Agency Website: ******************** Recruitment Type: General Public - G Job Duties The Department of Motor Vehicles (DMV) is seeking a highly qualified and dynamic leader to serve as the East Regional Director of Field Operations. This critical executive-level position provides operational oversight and strategic leadership for the DMV's Full-Service Field Operations across multiple districts and Customer Service Centers within the Eastern Region. As a key member of the DMV leadership team, the Regional Director plays a pivotal role in advancing the agency's mission, strengthening organizational culture, and ensuring the delivery of exceptional customer service. This position requires extensive travel, with the ability to commute up to 75% of the time to offices throughout the assigned region. Key Responsibilities The East Regional Director of Field Operations is responsible for, but not limited to, the following: Provide executive leadership and operational oversight for Full-Service Field Operations across multiple districts and Customer Service Centers within the region. Collaborate with executive leadership to set and implement CSMA's strategic priorities, shape organizational culture, and build mutual accountability across field operations. Lead and execute the customer experience vision for the assigned region to ensure excellence in customer service delivery and program performance. Drive customer satisfaction through continuous improvement, innovation, and effective problem-solving. Ensure consistent, ethical, and compliant delivery of DMV services in accordance with state and federal laws, regulations, and agency policies. Implement innovative operational solutions that enhance efficiency, service quality, and customer access. Optimize the use of fiscal, human, and operational resources to meet performance goals and organizational objectives. Build, develop, and sustain high-performing leadership teams while fostering a culture of accountability, collaboration, and service excellence. Monitor regional performance metrics and operational outcomes, identifying trends and implementing corrective actions as needed. Serve as a senior representative of the DMV in matters impacting regional field operations. Leadership Expectations Demonstrated ability to lead large, geographically dispersed teams. Strong commitment to customer service, accountability, and ethical leadership. Proven capacity to manage complex operations and drive organizational change. Ability to build trust, influence stakeholders, and align teams around shared goals. Work Requirements: Must live within the Region. Extensive regional travel required; selected candidate must be able to commute approximately 75% of the time to offices throughout the Eastern Region. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify. All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable. As a condition of employment, DMV will be alerted of any convictions for moving violations, including suspension of license. Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to assess your skills in the screening process properly. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed. Contact Information Name: DMV Employment Phone: ************ Email: *************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $120k-138k yearly 12d ago
  • Director of Operations

    M Force

    Operations director job in Richmond, VA

    We are seeking a strategic, results-driven Director of Operations to lead and elevate the operations of a fast-growing industrial/manufacturing enterprise. This executive-level role is responsible for overseeing all aspects of plant operations, driving efficiency and productivity, implementing process improvements, managing budgets, and building high-performing teams. The ideal candidate is a hands-on operator with extensive leadership experience in manufacturing or industrial environments and a proven track record of delivering operational excellence. Experience in agriculture-related industries is a plus. Key Responsibilities Lead daily operations of the manufacturing facility, ensuring high standards of efficiency, quality, and safety. Mentor, develop, and inspire operational teams to achieve peak performance. Oversee budgets, financial performance, and operational metrics to maximize profitability and cost control. Identify, design, and implement process improvements to support scalability and sustainable growth. Collaborate with executive leadership to align operations with strategic company objectives. Ensure compliance with safety, environmental, and regulatory standards. Establish KPIs and performance metrics to drive accountability and operational excellence. Support expansion initiatives and new business opportunities as the company grows. Travel periodically as needed to support operations. Qualifications 10+ years of progressive experience in manufacturing or industrial operations. Minimum of 5 years in a leadership role (manager, director, or equivalent). Strong background in industrial management, engineering, or manufacturing; agriculture-related experience is a plus. Proven ability to manage budgets, track performance, and implement operational improvements. Exceptional leadership, communication, and team-building skills. Bachelor's degree in Engineering, Manufacturing, or a related field preferred (or equivalent experience). Candidate Profile Strategic thinker and collaborative leader with excellent organizational skills. Accountable, results-oriented, and process-driven. Thrives in entrepreneurial, growth-focused environments. Committed to developing teams and fostering long-term success. Why Join Us Join a rapidly growing company with consistent 20% annual growth. Make a direct impact on shaping operational strategies and the company's future. Collaborate closely with ownership in a dynamic, entrepreneurial environment. Competitive salary with performance-based incentives. Relocation assistance available.
    $80k-140k yearly est. 52d ago
  • Director of Operations

    Swim Club Management Group

    Operations director job in Richmond, VA

    Swim Club Management Group has an immediate opening for the full-time position of Director of Operations in Richmond, Virginia. Based in Richmond, Virginia and surrounding areas (Charlottesville/Fredericksburg). Full-time, Year-Round Position with Benefits Serve as point of contact for various Clients. Serve as the point of contact for all Aquatic/Swimming Pool Managers in your Region. Assist the Aquatic/Swimming Pool Managers to ensure smooth operation of the facilities during the summer season. Ensure the safety and well-being of Clients and their members at assigned facilities. Supervise, direct, and evaluate the work effort and performance of seasonal lifeguards. Facilitate in-service trainings for all lifeguards under your charge. Ensure all Client and Company policies are being enforced by the seasonal staff. Ensure all Local, State, and Federal Regulations are being followed and serve as the point of contact for Local Health Department officials at your assigned client locations. Ensure that your assigned facilities are being maintained consistent with Company standards and Industry Best Practices throughout the year. Lead a dedicated team of full-time and seasonal employees in the readying of each Client facilities during the Spring and proper closing of the Client facilities in the Fall. IDEAL CANDIDATE: Bachelor's degree required. Strong oral and written communication skills are required. Excellent business acumen. Excellent relationship building skills. Knowledge of Swimming Pools/Aquatics is preferred. Enjoys working in a fast-paced atmosphere. Proficient in Microsoft Office and comfortable with new technology platforms. ABOUT US: Founded in 2002, Swim Club Management Group, Inc. has quickly become the market leader for commercial swimming pool management and swimming pool maintenance services in the Carolinas and Virginia. SCMG has branches in Charlotte, Raleigh, and Asheville, NC as well as Richmond, VA. Continued expansion plans will rapidly broaden our reach over the next few years. SCMG employs nearly 2,000 seasonal lifeguards and over 50 full-time professionals. Job Type: Full-time
    $80k-140k yearly est. Auto-Apply 60d+ ago
  • Director - Compliance Operations (Secret Clearance Required)

    RTX Corporation

    Operations director job in Richmond, VA

    **Country:** United States of America ** Hybrid **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Secret RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our **RTX Enterprise Services** team: **Role Overview** We are seeking a highly skilled, experienced, innovation-oriented and results-driven Director of Digital Compliance Operations across the organization. This role is critical in ensuring the security, integrity, and resilience of our digital assets and information systems. The Director of CO will be responsible for identifying, assessing, digital controls to support the company's strategic objectives and operational effectiveness through delivery of efficient and effective compliance services. The role will require a deep understanding of digital controls and the ability to lead through transformation, and successful partnership with key Enterprise functions. This role will evolve and lead a compliance operations program that is continuously monitoring, validating, identifying and correcting controls and compliance gaps, issues and failures. **The role requires and active Secret Clearance in order to be considered.** **Responsibilities:** + Define and implement a comprehensive digital compliance operations program that aligns with the company's strategic goals and regulatory requirements. + Adopt and implement an operational strategy that leverages innovation and incorporates a Unified Controls Framework (UCF) across regulatory requirements to enable a test once use many approach to streamline assessments. + Evolve and own compliance services to incl. Authorization Management Board, Controls and Assurance Testing, Information Security Management and Training and actively drive service adoption across all business units + Strong understanding of digital controls, risk management frameworks, standards, and best practices (e.g., NIST, CMMC, CIS, SCF, RMF). + Mature and continuously improve the Information Risk Assessment and Management Process (IRAMP). RTXs tailored RMF. + Define, implement, operate and report on key performance indicators (KPIs) and key risk indicators (KRIs) metrics related to CO. + Lead the identification, assessment, prioritization and reporting of digital controls non-compliance risks across the organization + Lead and mentor a team of digital controls professionals through transformation, fostering a culture of continuous improvement and innovation while inspiring to embrace RTX's core values + Collaborate with cross-functional teams, including IT, cybersecurity, audit, legal, and compliance, to ensure a cohesive approach to internal controls testing and assessment. + Partner with other functions to drive the development and implementation of controls to safeguard digital assets and ensure compliance with industry standards and regulations. + Serve as a subject matter expert on digital controls, providing guidance and support to business units and stakeholders. + Travel 25%. **Qualifications You Must Have:** + A University Degree in Business, Science, Technology, Engineering or Mathematics and a minimum of 14 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 12 years of relevant experience + Minimum of 12 years of experience in digital controls, cybersecurity, capability maturity or a related discipline, with at least 5 years in a leadership role. + Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. **Qualifications We Prefer:** + Expert knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity (e.g., DFARS, FAR, ITAR, EAR, NIST 800-53, NIST 800-171) + Proven track record of successfully managing digital controls programs in large, complex organizations, preferably within the Aerospace and Defense industries. + Ability to communicate with all levels of management verbally and written, facilitate effective meetings, build effective working relationships and partnerships, and strong interpersonal skills. + Excellent analytical, problem-solving, and decision-making skills. + Relevant certifications such as CISSP, CISM, CRISC, or similar are desirable. + Highly proficient in Microsoft Office products with experience in preparing presentations and presenting to executive leadership. + General knowledge of IT, Artificial Intelligence, and cybersecurity with experience in the following areas: incident response, business continuity/ disaster recovery, vulnerability management, application security, database security, identity & access management, OT security, cloud security, third-party & supply chain risk management **What We Offer:** Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. **Learn More & Apply Now!** **Work Location:** Remote _Please consider the following role type definition as you apply for this role:_ **Remote:** This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. The salary range for this role is 176,000 USD - 352,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
    $80k-140k yearly est. 60d+ ago
  • Market Associate Center Operations Director

    Chenmed

    Operations director job in Richmond, VA

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. * Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency. * Slots Quality: Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients * Available and Accessible: Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care. * Disenrollment: Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. * Orphan Patients: Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. * Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. * Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. * Onboarding of Line Staff: Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. * Teammate Retention (Turnover): Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. * Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. * Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures * Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations * Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects * Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives * Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Spoken and written fluency in English * This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: * BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required * A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required * A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $91,165 - $130,235 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $91.2k-130.2k yearly 3d ago
  • Program and Operations Manager - Construction

    City of Richmond, Va 3.9company rating

    Operations director job in Richmond, VA

    Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!! This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements: * Virginia Retirement System (VRS) * Language Incentive * Referral Bonus * Tuition Assistance Program Description PREVIOUS APPLICANTS NEED NOT RE-APPLY
    $44k-60k yearly est. 4d ago
  • Director, ES Data Risk Lead - Enterprise Services Risk

    Capital One 4.7company rating

    Operations director job in Goochland, VA

    The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an eData Risk Director in Capital One's Business Risk Office, you will apply your risk management, strategic and project management expertise to drive success across and within the company's Enterprise Data organization. You will partner across Enterprise Services, ES Risk and the eData organization to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and horizontal reporting in order to better manage the company's risk in an open and collaborative environment. In this role, you will: Lead risk reporting and analysis for our risk advisory organization, collaborate cross functionally across all lines of defense, and surface risk insights and drive efficient risk reporting and analysis Partner across both the business and ES Risk to drive well-managed activities (reporting, automation enhancements, process improvements, etc.) and strategic enhancements Build successful relationships with Enterprise Data and other team members to understand the impact of data and technology risk on critical business processes Own and manage Quarterly Examiner Review, serving as strategic liaison with senior leaders, data teams and stakeholders to deliver quarterly program updates and data quality metrics for Federal regulators. Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. Influence leaders across lines of defense on key data and technology risk mitigation strategies Conduct periodic risk reviews with the executives and support reporting for risk metrics Cross-functionally collaborate in monthly Project Increment (PI) planning meetings in align business objectives, identify and manage project dependencies, refine roadmaps, and mitigate risks and delays to meet 100% of Enterprise Data project milestones Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 7 years of experience in Data Management, Cybersecurity, Technology, Risk Management, or External Audit, or a combination At least 7 years of experience in project, process, or program management At least 7 years of experience supporting, partnering, and interacting with internal or external business clients At least 7 years of experience consulting with senior executives or strategy building At least 4 years of experience working in cross functional teams Preferred Qualifications: Bachelor's Degree or Military Experience At least 10 years of experience in Data Management, Cybersecurity, Technology, Risk Management or External Audit, or a combination At least 10 years of experience in project, process, or program management Cyber and Risk Certifications (CRISC, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification) 10+ years of experience in project or process management, or agile delivery At least 10 years of experience managing senior stakeholders across different business functions At least 10 years of experience writing communications and presentations for leadership audience At least 10 years of experience in strategy development, preferably working in financial services and/or technology Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership) Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,500 - $239,100 for Director, Cyber Risk & Analysis McLean, VA: $230,400 - $263,000 for Director, Cyber Risk & Analysis New York, NY: $251,400 - $286,900 for Director, Cyber Risk & Analysis Richmond, VA: $209,500 - $239,100 for Director, Cyber Risk & Analysis Wilmington, DE: $209,500 - $239,100 for Director, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $74k-98k yearly est. 1d ago
  • Market Associate Center Operations Director

    Chenmed

    Operations director job in Richmond, VA

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + **Patient Experience:** Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. + **Slot Utilization:** Optimize the utilization of available appointment slots to maximize patient access and operational efficiency. + **Slots Quality:** Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients + **Available and Accessible:** Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care. + **Disenrollment:** Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. + **Orphan Patients:** Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. + **Center Culture (Engagement):** Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. + **Center Workforce Planning:** Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. + **Onboarding of Line Staff:** Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. + **Teammate Retention (Turnover):** Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. + Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. + Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures + Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations + Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects + Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives + Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software + Spoken and written fluency in English + This position requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required **OR** additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required + A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required + A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required **PAY RANGE:** $91,165 - $130,235 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $91.2k-130.2k yearly 3d ago

Learn more about operations director jobs

How much does an operations director earn in Richmond, VA?

The average operations director in Richmond, VA earns between $62,000 and $181,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Richmond, VA

$106,000

What are the biggest employers of Operations Directors in Richmond, VA?

The biggest employers of Operations Directors in Richmond, VA are:
  1. Compass Group USA
  2. VHB
  3. Personnel
  4. Chenmed
  5. Confluent
  6. HRI Hospitality
  7. M Force
  8. RTX Corporation
  9. Swim Club Management Group
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