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Keurig Dr Pepper 4.5
Operations director job in Williamson, NY
Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY
About the facility: The Williamson, NYoperation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!
Production Operations Manager - Williamson, NY
The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.
Shifts & Schedule: This full-time position will be supporting our DayShift. Additional flexibility to work overtime.
Position Responsibilities
Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
Will be a culture champion and, in a position to support and mentor our leaders.
Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site.
Ensures adherence to food safety, regulatory and quality guidelines.
Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas.
Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget.
Guide and support technicians in trouble-shooting production equipment when necessary.
Well organized, high energy, data driven, and results oriented.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
Salary Range:$95,000 - $125,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Benefits eligible Day 1!
Requirements:
Qualifications
Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc.
2 years of experience in an Operations Management role within a manufacturing environment
5 years of experience in a dynamic, fast-paced manufacturing environment required
5 years of supervisory experience required
2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
Experience in SAP preferred
Experience with Labor Relations and Union teams preferred
Relationships/Interpersonal
Be able to interact with all levels of the organization.
Be a strong team player with other critical cross functional groups
A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
Have a passion to drive continuous improvement
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
$95k-125k yearly 4d ago
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Sr. Manager, Film Coating Operations
Precision Talent Partners, LLC
Operations director job in Rochester, NY
Senior Manager, Film Coating Operations
Industry: Regulated manufacturing environment (medical device / life sciences)
Reports to: Director of Manufacturing and leads a multi-shift supervisory team overseeing operators and technicians.
Compensation: $170K salary range + 20% Bonus benefits (commensurate with experience)
The Opportunity
A well-established, growth-oriented manufacturer in a highly regulated industry is seeking a Senior Manager, Film Coating Operations to lead and scale a critical production function at its Rochester, NY site.
This is a high-visibility leadership role responsible for driving operational excellence, product quality, regulatory compliance, team development, and leading a multi-shift organization through a period of operational transformation - including expansion from a 24x5 to 24x7 manufacturing model.
The ideal candidate is a hands-on technical leader and change agent with deep expertise in film coating processes, strong people leadership skills, and a passion for continuous improvement in regulated environments.
Why This Role Is Unique
Owns end-to-end leadership of a mission-critical coating operation.
Opportunity to modernize EHS and environmental compliance programs.
Plays a key role in site-level manufacturing strategy and capital projects.
High degree of cross-functional influence with R&D, Quality, Supply Chain, Engineering, and Finance.
Visible leadership position with meaningful impact on product quality, yield, and growth.
Key Responsibilities
Operational Leadership
Lead daily film coating operations to meet production, quality, cost, and safety objectives.
Manage a 24x5 operation with transition planning to a 24x7 schedule.
Drive EHS improvements, including safety upgrades and environmental compliance initiatives.
Process Optimization & Technical Leadership
Lead continuous improvement initiatives focused on coating uniformity, yield, throughput, and waste reduction.
Apply formal problem-solving methodologies while addressing real-world process and chemistry challenges.
Make data-driven production decisions across coating, slitting, and formulation interactions.
Cross-Functional Collaboration
Partner with R&D on new product introductions and process development.
Collaborate with Quality on inspection controls, validation activities, and quality systems.
Communicate capacity, technical challenges, and performance metrics to Planning and Supply Chain.
Regulatory & Quality Compliance
Ensure compliance with cGMP, FDA, OSHA, ISO, and internal quality systems.
Oversee manufacturing documentation, investigations, SOPs, and batch records.
People & Team Development
Lead, mentor, and develop supervisors, operators, and technical staff.
Foster a culture of accountability, safety, and continuous learning.
Manage performance and succession planning within the organization.
Capital Projects
Support or lead capital investments related to equipment upgrades, automation, and facility improvements.
Must-Have Qualifications
Bachelor's degree in Chemical Engineering, Coating Engineering, or related field (Master's preferred).
8+ years of manufacturing operations experience, with 3+ years in a leadership or people-management role.
Deep knowledge of film coating processes and formulation.
Strong GMP and regulated manufacturing experience.
Experience writing and managing SOPs, investigations, NCMRs, and manufacturing documentation.
Proven ability to lead safety, quality, and process improvement initiatives.
Hands-on experience with Lean Manufacturing, Six Sigma, or similar methodologies.
Preferred Qualifications
Experience in medical device, pharmaceutical, or similarly regulated industries.
Lean Six Sigma certification (Green Belt or higher).
Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management's assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.
$170k yearly 2d ago
Founding Director of Operations [Rochester]
Brick Networks
Operations director job in Rochester, NY
BRICK (Building Resilient, Intelligent, Creative Kids) is a nonprofit committed to transforming lives through holistic support, excellent schools, and clear pathways to college and careers. Rooted in the strength of Black and Brown communities, we create networks of opportunity that ensure families can thrive. Our work is guided by core values-Identity, Commitment, Curiosity, Achievement, Respect, Empathy, and Community Rootedness-that shape how we serve children and families.
Joining BRICK Networks is a great opportunity to be part of an entrepreneurial organization. BRICK offers:
High support from network operations, finance, compliance, talent, and IT teams
Access to professional development, coaching, and network-wide learning communities
Opportunities to design founding systems, influence culture, and innovate
Competitive compensation and benefits
As a founding member, you will play a significant role in building the foundation of BRICK in the region.
OUR MISSION:
BRICK is on a mission to support families from pre-cradle-to-career through holistic support, excellent schools, and clear pathways to college and career. By creating a comprehensive network of services, we are righting the wrongs of racial and economic inequality and paving the way for families to forge futures abundant with opportunity, wellness, and joy.
OUR VISION:
BRICK envisions a world of racial and economic justice, where every child and family has the support they need to learn, achieve, and work towards a fulfilling life of personal and collective prosperity.
To learn more about BRICK, please visit *****************************
OUR NETWORK
BRICK currently operates a successful region in Newark, New Jersey and Buffalo, NY and is excited to expand to Rochester, NY.
The BRICK Rochester Academy Charter School is scheduled to open in August of 2026 to students in kindergarten and first grade. As a result, BRICK Rochester is recruiting founding team members who are committed to proving what is possible for students and families in Rochester. As a member of the BRICK Rochester Academy Charter School team, you will have the rare opportunity to play a critical role in founding a new school that is committed to the success of its students, families, and community.
To learn more about our Buffalo location, please visit *************************************
Benefits
Joining the BRICK Networks is a great opportunity to be part of an exciting entrepreneurial organization. BEN's unique approach to transforming public education puts successful students and world-class schools at the center of vibrant communities. Powered by diverse leaders and a commitment to fighting the status quo, BRICK is building resilient, intelligent, creative kids by equipping them with a high-quality, nurturing education and thriving, engaged families to support their success from cradle to career. As a member of the BRICK Rochester Academy Charter School team, you will have the rare opportunity to play a significant role in building the foundation of BRICK in the region.
Overview
Role: The Director of Operations (DoO) is responsible for leading all aspects of building and maintaining excellent school infrastructure and operational systems to support world-class instruction. The DoO works alongside the principal as a key thought partner to ensure the school meets operational, social-emotional, and instructional goals.
The DoO also collaborates with BRICK's network office to design, refine, and implement effective and scalable operational systems. This role requires strong project management skills, leadership experience, and deep alignment with BRICK's mission.
The Director of Operations in Residence is a full-time leadership role in which the individual assumes the full scope and responsibilities of a Director of Operations while participating in a structured residency experience. The residency is designed to strengthen both technical expertise and leadership capacity while the individual is actively performing the role. After successful completion of the residency, the DoO-IR will seamlessly transition into the Director of Operations role with full ownership of school operations as a key member of the school leadership team.
Responsibilities include, but are not limited to:
Responsibilities include, but are not limited to:
Budget and Finance
Collaborate with school leadership and BEN's finance team to develop and manage the school budget.
Maintain accurate records of all financial transactions and submit them to the finance team for processing.
Ensure adherence to fiscal policy and participate in the annual financial audit by preparing required documentation.
Manage school purchasing, including vendor orders, tracking, and maintaining inventory.
Monitor spending to ensure alignment with school priorities and compliance.
(New clarity)
School Operations
Ensure campus readiness for start-up and new school year by ordering furniture, equipment, technology, and classroom supplies, and establishing strong founding systems.
Design and lead all daily operational systems: arrival, dismissal, transitions, safety routines, and time-on-task maximization.
Train and coach staff members responsible for operating these systems.
(New leadership clarity)
Oversee campus facilities, repairs, and maintenance.
Manage food service and transportation coordination with service providers.
Oversee the school's supply, asset, and technology inventory.
Manage hardware and software implementation, maintenance, and troubleshooting.
Develop and manage visitor systems ensuring accessibility while preserving safety.
Partner with the Vice Principal of Culture to coordinate BRICK's ecosystem and school culture activities.
Compliance and Reporting
Ensure the timely implementation of all items on the school's annual calendar.
Maintain accurate school schedules, student records, and transcripts in accordance with district, state, and federal requirements.
Ensure timely and accurate submission of all state, local, and federal compliance reports.
Develop and maintain a tracking system to monitor progress toward operational goals and priorities.
Oversee teacher coverage as needed to support stable instructional environments.
Manage production and distribution of student progress reports and report cards.
Ensure student records are properly maintained and updated.
Lead planning and execution of enrollment-related events (open houses, feeder school visits, enrollment lotteries, paperwork sessions).
Ensure compliance with all employment laws and policies, and with state and federal regulations related to public school operations.
Leadership and People Management
Problem-solve daily challenges independently while maintaining strong communication with school leadership.
Manage, evaluate, and coach all operational staff (office manager, receptionist, project manager, building engineers, custodians, cafeteria staff, security).
Establish clear operational norms, service standards, and accountability systems.
(New)
Serve as a school leadership partner to steward the academic vision through excellent operational systems.
Address the school community as needed to support communication, safety, and coordinated execution of schoolwide initiatives.
Supervise customer service systems including parent communication, front office procedures, mail, and transportation requests.
Collect and maintain appropriate human resources information for faculty and staff.
Founding-Year Priorities
In the first year, the DoO will focus on:
Designing and launching all operational systems for a brand-new school.
Managing all aspects of building preparation and school opening.
Leading student enrollment operations to meet targets.
Creating strong workflows for finance, procurement, and compliance.
Building a high-performing operations team and culture.
Ensuring operational excellence starting Day 1.
$84k-143k yearly est. 2d ago
Client Operations Manager
Daybright Financial
Operations director job in Rochester, NY
Daybright is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets. For more information about Daybright, please visit our website: *****************
Daybright is currently seeking a Manager of Client Operations in our Employer Solutions Benefits Segment. This is a full-time, hybrid role. Be part of our Rochester, New York team!
JOB DESCRIPTION
The Manager of Client Operations is responsible for overseeing the day-to-day operational support for client accounts within the employee benefits division. This role ensures the delivery of exceptional service, compliance with regulatory requirements, and efficient execution of processes that support client satisfaction and retention. The Manager will lead a team of Client Service Specialists, collaborate with internal teams, and drive process improvements to enhance operational excellence.
RESPONSIBILITIES
Team Leadership & Development
Manage, mentor and continuous training of a team of Client Service Specialists, fostering a culture of accountability and continuous improvement.
Conduct regular performance reviews and provide coaching to ensure team success.
Operational Oversight
Oversee all client-related operational activities, including enrollment processing, eligibility management, and carrier data reconciliation.
Ensure timely and accurate execution of client deliverables during open enrollment and throughout the plan year.
Process Improvement
Identify inefficiencies and implement best practices to streamline workflows and improve service delivery.
Partner with technology teams to optimize client management platforms and reporting tools.
Compliance & Quality Assurance
Maintain adherence to COBRA, ERISA, HIPAA, and other regulatory requirements.
Monitor quality control measures to ensure accuracy in client data and communications.
Client & Internal Collaboration
Work closely with Client Service Specialists to support client needs and resolve escalated issues.
Serve as a liaison between internal teams and external vendors/carriers to ensure seamless operations.
JOB QUALIFICATIONS
Bachelor's degree in business, Human Resources, or related field (or equivalent experience).
5+ years of experience in employee benefits operations is a MUST, with at least 2 years in a leadership role.
Strong knowledge of benefits administration, compliance regulations, and carrier processes.
Excellent organizational, analytical, and problem-solving skills.
Proficiency in benefits administration systems and Microsoft Office Suite.
Exceptional communication and leadership abilities.
Must currently hold a valid Life, Accident, and Health (LAH) License or be willing to obtain it within six (6) months of hire. They need to have it within the 6 months.
RELATED COMPETENCIES
Experience with HRIS/BenAdmin platforms (e.g., Employee Navigator, ADP WorkforceNow).
Project management experience and process improvement certifications (e.g., Lean Six Sigma) a plus.
$80k-127k yearly est. 2d ago
Director of Operations
KCO Resource Management
Operations director job in Batavia, NY
We have an exciting opportunity to become a Director of operations at a well-established beverage company. As the Director of Operations, you'll be at the forefront of driving our company's success across the nation. In this influential role, you'll lead and oversee all U.S. operations, ensuring efficiency, growth, and alignment with our strategic vision. This is a dynamic opportunity to shape the future of our business and make a lasting impact on our operational excellence.
Location: Batavia, NY
Job Responsibilities:
Lead U.S. Operations - Oversee production, quality, supply chain, and customer service functions to achieve operational and financial targets.
Manage Supply Chain Team - Direct planning, scheduling, raw material procurement, transportation, and customer communication to ensure efficiency and satisfaction.
Drive the S&OP Process - Coordinate weekly and monthly cycles, manage raw material inventories, and maintain optimal stock levels.
Serve as Primary Liaison with OMP - Communicate and collaborate on production and planning topics to ensure consistent quality, capacity utilization, and delivery performance.
Oversee Process Deviations - Lead evaluation and resolution of operational deviations in partnership with QA, R&D, and Operations teams to enable fact-based decisions.
Manage Projects and CAPEX Initiatives - Drive execution of capital and expansion projects, meeting agreed-upon goals, budgets, and timelines.
Promote Continuous Improvement - Identify opportunities to enhance efficiency, reduce waste, and strengthen operational performance.
Foster Cross-Functional Collaboration - Partner with global operations, supply chain, and leadership teams to align the U.S. operation with the company's strategic objectives.
Required Skills/Qualifications:
Bachelor's degree or higher in Engineering, Operations Management, Food Science, or a related discipline.
Minimum 5 years of leadership experience in food manufacturing or a comparable process industry.
Strong technical understanding of manufacturing facilities, production systems, and process design.
Proven leadership skills with experience developing and motivating teams.
Excellent communication and stakeholder management abilities across all organizational levels.
Strong analytical mindset with demonstrated ability to make data-driven decisions.
Experience with manufacturing process monitoring software and analytical tools.
Results-oriented with a proactive, “whatever it takes” attitude.
Willingness to travel domestically and internationally as needed.
$84k-143k yearly est. 5d ago
Operations Manager
JK Executive Strategies, LLC 4.4
Operations director job in Rochester, NY
Rochester, NY
JK Executive Strategies is proud to partner with a growing, privately-owned organization based in Rochester, NY, in search of their next Operations Manager. This newly created role reflects the company's entrepreneurial, thriving, and innovative outlook - committed to delivering exceptional products/services.
The Operations Manager will serve as the day-to-day operational leader, partnering closely with the CEO, who will remain focused on vision and growth strategy. The successful candidate will bring structure, discipline, and accountability to the organization by building scalable processes, leading teams, and ensuring seamless execution across all departments as the company continues to expand.
If you're an action-oriented, results-driven professional with an entrepreneurial edge who enjoys building structure and growing local businesses, this could be the right opportunity for you.
Responsibilities
Lead and oversee all day-to-day operations across departments including sales, design, production, shipping/receiving, and sourcing.
Analyze, design, implement, and continuously improve end-to-end operational processes to increase efficiency, reduce errors, and eliminate operational gaps.
Build and maintain scalable operational infrastructure, systems, and workflows to support growth.
Establish, track, and analyze KPIs for individuals and departments; set performance expectations and hold teams accountable.
Manage, develop, and coach employees at all levels, including performance management, recognition, corrective action, and succession planning.
Ensure cross-department collaboration and smooth handoffs throughout the full lifecycle of projects and operations.
Oversee staffing plans, workforce development, and training to ensure the organization is properly resourced for current and future demand.
Evaluate and improve operational systems and software, including sales, CRM, and production-related tools.
Material ordering and oversight of inventory management.
Execute growth initiatives by translating the Owner's strategic vision into disciplined operational action.
Requirements
Bachelor's degree in Business, Operations Management, or a related field preferred.
5+ years of operational leadership experience in a growth-oriented organization.
Experience in sales, design, production, shipping/receiving, and sourcing, preferred.
Strong background in process development, KPI implementation, and operational accountability.
Highly organized, detail-oriented, and disciplined with strong problem-solving skills.
Demonstrated ability to lead through change and operate effectively in fast-paced, high-pressure environments.
Strong financial and operational acumen with a data-driven mindset.
Excellent communication skills and the ability to partner effectively with ownership.
Familiarity with entrepreneurial environment a plus.
Experience with ShopVOX a plus.
Salary Range
$80k-$95k with incentive opportunities to be developed based on performance and company growth.
JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
$80k-95k yearly 3d ago
Director of Janitorial Operations (60370)
Tec Services 4.5
Operations director job in Rochester, NY
We are seeking a results-driven Account Director to lead the execution and performance of a key self-perform contract with a well-known grocery chain. This position is responsible for ensuring operational excellence across multiple retail sites, managing labor and service quality, and maintaining strong client relationships. The Account Director oversees day-to-day contract delivery and partners with cross-functional teams-including HR, Quality, and Site Leads-to drive continuous improvement and compliance.
Key Responsibilities
Contract & Client Management
Oversee full execution and performance of the contract, ensuring service-level agreements (SLAs) are met or exceeded.
Act as the primary liaison between the company and the customer team, ensuring open communication and a strong partnership.
Conduct multiple weekly site inspections at various store locations to evaluate service quality, labor effectiveness and client satisfaction (number of visits TBD by Regional Vice President).
Report contract KPIs to the Regional Vice President, and lead preparation and presentation of insights for Quarterly Business Reviews (QBRs).
Operational Oversight
Manage and optimize labor planning, shift coverage, and workforce allocation in collaboration with site supervisors and HR.
Monitor and improve quality and performance metrics to ensure consistent service delivery across all locations.
Support proactive problem-solving and rapid issue resolution through coordination with field teams and internal stakeholders.
Cross-Functional Collaboration
Work closely with the internal HR team, including the HR Generalist and HR Manager, to support recruitment, onboarding, employee relations, and compliance.
Collaborate with the Quality Lead to align on service standards, inspection outcomes, and performance trends.
Partner with finance, payroll, and scheduling teams to ensure accuracy in labor tracking, time approval, and cost reporting.
Employee Relations & Compliance
Support a positive work environment by promoting employee engagement, development, and accountability across all site teams.
Help ensure proper documentation and resolution of employee concerns in partnership with HR.
Uphold all company and client compliance standards, including health and safety protocols, labor law adherence, and site-specific policies.
Financial Management
Track and manage account-level budgets, labor costs, and operational spending to ensure profitability.
Identify opportunities for cost control and efficiency without compromising service quality or client satisfaction.
Work Environment
Field-based role with travel to multiple grocery store locations each week.
Occasional evening, overnight or weekend availability may be required.
Overnight travel may be required as needed
Qualifications
Bachelor's degree in Operations Management, Business, or a related field preferred.
5+ years of experience in multi-site operations or account management, preferably within self-perform, facilities, or retail environments. Must have experience in the janitorial industry.
Demonstrated leadership skills in managing teams, clients, and cross-functional partnerships.
Strong data analysis, reporting, and business review capabilities.
Excellent interpersonal, communication, and organizational skills.
Experience with workforce management and scheduling systems (e.g., Kronos, Paycom) and Microsoft Office Suite.
Key Competencies
Client relationship management
Operational leadership and field execution
HR collaboration and employee development
Labor planning and workforce optimization
Quality control and performance tracking
Strategic communication and reporting
$89k-138k yearly est. 7d ago
Director - Gas Operations
Iberdrola
Operations director job in Rochester, NY
The base salary range for this position is dependent upon experience and location, ranging from: $153,000 - $191,000.
Oversee the Company's activities in Gas Construction and Field Operations across multiple geographic regions. Provides high-level leadership across the organization and fosters a strong team environment to provide safe and reliable service. Develops objectives and procedures to facilitate activities, attainment of business and financial objectives, and targets according to business plans and objectives established by senior management. Has overall responsibility for safety, reliability, and efficient emergency operations.
Key Responsibilities:
Directs the coordination and general supervision of operating regions, which may include system maintenance and construction of transmission and distribution systems within the regions. Oversees emergency operations within the regions. (35%,P)
Develops and recommends long and short-range objectives and programs, together with supporting operating and maintenance costs, to attain customer service, business, and financial targets. (20%,P)
Develops and maintains ongoing programs to increase operating efficiencies, promote safety, identify best practices, and reduce operating, maintenance, and capital construction costs. (15%,S)
Represents the Company before governmental, regulatory bodies, and other public forums as required. (5%,S)
Assures that an effective working relationship with bargaining unit employees is maintained, and contract commitments are consistent with accepted practice and customer-focused, business philosophy. (5%,S)
Assures that adequate interdepartmental communication and coordination, division of responsibilities, and controls are employed by each segment of operations to accomplish assigned tasks in an efficient and cost-effective manner. Works with peers on interregional coordination activities. (15%,P)
Trains and instructs subordinates and assures compliance with established policies, practices, and operating procedures. Fosters an environment of safety, teamwork, adaptability, and innovation through the use of coaching, communications, and employee development. (5%,S)
Required Qualifications:
Required Education:
Bachelor's degree in Business or Engineering.
Experience/Training:
At least 10 years of experience in operations, engineering, or closely related experience.
Knowledge of gas system maintenance, construction, and engineering disciplines.
Thorough knowledge of Company, Federal, and State policies and procedures.
Skills/Abilities:
Able to coordinate, focus, and direct employees in analyzing complex problems and implement courses of action.
High level analytical, organizational, interpersonal, communications, and leadership skills.
Must be available outside of regular scheduled hours to work storms, emergencies, and/or critical assignments.
Preferred Qualifications:
Master's Degree.
#LI-On-Site
#LI-JM1
Company:
ROCHESTER GAS & ELEC CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
$153k-191k yearly Auto-Apply 60d+ ago
Director of Operations
Reischling Press, Inc. 4.1
Operations director job in Rochester, NY
Job Description
Director of Operations/Plant Manager Rochester, NY
RPI, a global leader in print-on-demand solutions, is seeking a strategic and hands-on Director of Operations/Plant Manager to lead our Rochester, NY manufacturing facility. This role is ideal for a driven leader with a strong sense of ownership, urgency, and a consistent presence on the production floor.
Following a recent move to a larger, more modern facility, RPI is entering a high-growth phase. We need a leader who can stabilize operations, embed a culture of accountability, and drive performance excellence. The Director of Operations/Plant Manager will lead day-to-day operations, coach and develop high-performing teams, and deliver results across KPIs-volume, capacity, quality, safety, and delivery.
This is a high-impact leadership role for someone who thrives in fast-paced environments, solves problems in real time, and brings energy, clarity, and empathy to every shift. Success requires the ability to lead through change, strengthen systems, and inspire at every level.
Duties / Responsibilities
Ownership & Floor Presence
"Acts with Ownership" by demonstrating a deep connection with staff through regular, visible engagement on the plant floor-acting as a problem-solver, mentor, and motivator.
Takes personal accountability for achieving operational goals and fostering a culture of ownership among team members.
Meets cost objectives for the operation; achieves productivity targets, minimizes overtime, and monitors discretionary spending.
Goal-Oriented Leadership
Demonstrates strong leadership skills to effectively manage teams in achieving organizational objectives.
Sets ambitious yet achievable targets for volume, capacity, quality, and delivery.
Rigorously tracks progress, adapt strategies proactively, and relentlessly pursue continuous improvement and ensure sustainability to meet and beat all performance metrics.
Operational Excellence & Problem Solving
Spends significant time on the operations floor addressing issues in real time, removing barriers, and helping teams improve workflows and productivity.
Uses a data-driven approach to identify root causes and implement sustainable solutions.
Establishes and drives standard work adherence.
Quality & Service Level Agreements
Ensures quality standards are being met to provide our customers defect-free product.
Meets on-time delivery commitments to our customers.
Staff Development & Engagement
Builds, develops, and retains a high-performing team by connecting deeply with staff, understanding their challenges, and fostering a collaborative environment that values their input and growth.
Plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
Safety & Culture
Lead safety initiatives with a personal commitment to creating a safe, incident-free workplace.
Promote a positive, proactive safety culture through engagement and open communication.
Strategic & Tactical Alignment
Develop and execute manufacturing strategies aligned with business goals.
Lead regular review sessions to ensure KPI targets are met, and strategies are adjusted dynamically based on operational needs.
Productivity & Capacity Optimization
Drive efforts to improve cycle times, reduce waste, and leverage lean principles to maximize capacity and throughput without compromising safety or quality.
Establish and maintain staffing plans for operations to meet business objectives.
Cross-Functional Collaboration
Partner closely with sales, marketing, engineering, supply chain, HR, and finance to align activities, optimize resource allocation, and meet customer expectations.
Benchmark & Innovate
Continuously benchmark against best practices and incorporate innovative approaches to keep the operation at the forefront of the industry.
Required Skills / Abilities
Bachelor's Degree in Operations, Business, Engineering, or a related field; MBA a plus.
8+ years of progressive manufacturing leadership experience, ideally in digital printing, book/card finishing, or high-volume print environments.
Experience in managing P&L responsibilities.
Proven success in leading teams through relocations, transitions, or high-growth phases.
Strong presence on the floor with a hands-on leadership style that inspires trust and action.
Expertise in lean manufacturing, continuous improvement, and KPI-driven operations.
Ability to coach and engage frontline staff while building a leadership pipeline.
Knowledge of OSHA regulations and best practices in workplace safety.
Excellent communication and relationship-building skills across all levels and functions.
Comfortable with data, systems, and metrics to drive effective decision-making.
Physical Requirements
Ability to lift up to 50 pounds regularly.
Ability to bend, stoop, climb, reach, and balance during routine work.
Ability to stand, sit, and walk throughout the entire shift.
About RPI
RPI Print, headquartered in Seattle, WA, with locations across the U.S. and Europe, is dedicated to helping brands succeed through personalized, on-demand print solutions. With a global network of facilities and partners, we deliver end-to-end, integrated supply chain services that bring digital printing to life at scale and on time. Sustainability is at the core of how we operate. From responsible sourcing to reducing waste across our processes, we're committed to minimizing our environmental impact while delivering high-quality, customized products. More than just print, we're committed to building lasting relationships and delivering exceptional value to our customers!
If you believe you're a good fit for this role and share our passion for excellence, we'd love to hear from you!
$99k-141k yearly est. 12d ago
Director of Operations
Gooch & Housego PLC
Operations director job in Rochester, NY
Description:
About Us
Gooch & Housego (G&H) is a global leader in precision optics, photonics, and optical systems, serving customers across industrial, medical, life sciences, aerospace, and defense markets. With a long history of technical innovation and manufacturing excellence, G&H combines deep engineering expertise with commitment to quality, collaboration, and continuous improvement. The Rochester site plays a critical role in G&H's manufacturing footprint, delivering complex, high-precision products to customers worldwide.
Position Overview
The Director of Operations is responsible for leading manufacturing operations at the G&H Rochester site, with accountability for execution across assembly, optical glass subassembly, and production operations. This role focuses on operational excellence, people leadership, and delivery, operating within a shared leadership model alongside Quality, Finance, and Sales.
This is a hands-on, on-site leadership role that requires strong floor presence, sound judgment, and the ability to lead teams through complexity, change, and competing priorities with maturity and clarity.
Key Responsibilities
Manufacturing & Operational Leadership
• Lead day-to-day manufacturing operations across assembly, optical glass subassembly, and production, Polymer injection molding and CNC machining
• Own site-level performance across safety, quality, delivery, cost, and productivity
• Establish clear operational priorities and execution rhythms aligned to business and customer needs
• Ensure consistent application of standard work, visual management, and[LS1] accountability
• Identify operational risks, constraints, and bottlenecks and drive corrective actions
• Partner with HR and Finance on workforce planning and labor utilization
People Leadership & Development
• Lead and develop operations supervisors, and frontline leaders[LS2]
• Build leadership capability through coaching, feedback, and development
• Foster a culture of accountability, respect, and engagement
• Address performance and behavioral issues promptly and constructively
Cross-Functional Collaboration
• Operate effectively within a shared leadership model
• Partner with Quality on compliance, root cause analysis, and continuous improvement
• Collaborate with Sales and Program teams on customer commitments and capacity planning
• Partner with Engineering on process improvements and technology transitions
• Work with Finance on cost control and operational investments
Continuous Improvement & Change Leadership
• Lead continuous improvement initiatives across operations
• Support New Product Introduction and production scale-up
• Drive disciplined execution during periods of change or transition
Governance & Communication
• Make timely decisions within defined authority
• Escalate risks and trade-offs appropriately
• Provide clear, fact-based updates to senior leadership
Required Qualifications
• Bachelor's degree in Engineering, Manufacturing, Operations, or a related field
• 10+ years of progressive manufacturing or operations leadership experience
5+ years of experience in optical, photonics, precision manufacturing, or similarly complex industries
• Demonstrated success leading teams in complex, technical manufacturing environments
• Strong people leadership capability with credibility on the manufacturing floor
• Experience operating in matrixed or shared leadership environments
• Ability to lead with maturity, judgment, and consistency under pressure
Preferred Qualifications
• Exposure to optical glass subassembly or precision assembly processes
• Experience supporting New Product Introduction or scaling production
• Multi-site manufacturing experience
• Lean, Six Sigma, or other continuous improvement training
Role Structure & Expectations
• On-site role based in Rochester, NY
• Reports into senior operations leadership (final reporting line to be confirmed)
• Operates within a shared leadership model
• Expected to maintain a visible and consistent presence on the manufacturing floor
Notes: This is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager.
The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates.
Potential candidates should be aware that many of the employment roles at Gooch & Housego are subject to government security and export control restrictions. These restrictions mean that factors such as your nationality, any nationality that you may have previously held, and your place of birth could restrict the roles you are eligible to perform within the organization.
In the instance that the position will involve having access to items and technical data that may be controlled under U.S. export laws and regulations ("U.S. Export Control Laws"), including but not limited to the Export Administration Regulations ("EAR") and the International Traffic in Arms Regulations ("ITAR"). To comply with the U.S. Export Control Laws, and in conjunction with the review of candidates for those positions within G&H that may present access to export-controlled technical data, G&H must assess whether candidates are "U.S. persons" as defined under the EAR (15 C.F.R. Part 772) and the ITAR (22 C.F.R. § 120.15). Certain questions asked during the application process are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this position.
Requirements:
$84k-143k yearly est. 15d ago
Director of Operations
Gooch and Housego
Operations director job in Rochester, NY
About Us Gooch & Housego (G&H) is a global leader in precision optics, photonics, and optical systems, serving customers across industrial, medical, life sciences, aerospace, and defense markets. With a long history of technical innovation and manufacturing excellence, G&H combines deep engineering expertise with commitment to quality, collaboration, and continuous improvement. The Rochester site plays a critical role in G&H's manufacturing footprint, delivering complex, high-precision products to customers worldwide.
Position Overview
The Director of Operations is responsible for leading manufacturing operations at the G&H Rochester site, with accountability for execution across assembly, optical glass subassembly, and production operations. This role focuses on operational excellence, people leadership, and delivery, operating within a shared leadership model alongside Quality, Finance, and Sales.
This is a hands-on, on-site leadership role that requires strong floor presence, sound judgment, and the ability to lead teams through complexity, change, and competing priorities with maturity and clarity.
Key Responsibilities
Manufacturing & Operational Leadership
* Lead day-to-day manufacturing operations across assembly, optical glass subassembly, and production, Polymer injection molding and CNC machining
* Own site-level performance across safety, quality, delivery, cost, and productivity
* Establish clear operational priorities and execution rhythms aligned to business and customer needs
* Ensure consistent application of standard work, visual management, and[LS1] accountability
* Identify operational risks, constraints, and bottlenecks and drive corrective actions
* Partner with HR and Finance on workforce planning and labor utilization
People Leadership & Development
* Lead and develop operations supervisors, and frontline leaders[LS2]
* Build leadership capability through coaching, feedback, and development
* Foster a culture of accountability, respect, and engagement
* Address performance and behavioral issues promptly and constructively
Cross-Functional Collaboration
* Operate effectively within a shared leadership model
* Partner with Quality on compliance, root cause analysis, and continuous improvement
* Collaborate with Sales and Program teams on customer commitments and capacity planning
* Partner with Engineering on process improvements and technology transitions
* Work with Finance on cost control and operational investments
Continuous Improvement & Change Leadership
* Lead continuous improvement initiatives across operations
* Support New Product Introduction and production scale-up
* Drive disciplined execution during periods of change or transition
Governance & Communication
* Make timely decisions within defined authority
* Escalate risks and trade-offs appropriately
* Provide clear, fact-based updates to senior leadership
Required Qualifications
* Bachelor's degree in Engineering, Manufacturing, Operations, or a related field
* 10+ years of progressive manufacturing or operations leadership experience
5+ years of experience in optical, photonics, precision manufacturing, or similarly complex industries
* Demonstrated success leading teams in complex, technical manufacturing environments
* Strong people leadership capability with credibility on the manufacturing floor
* Experience operating in matrixed or shared leadership environments
* Ability to lead with maturity, judgment, and consistency under pressure
Preferred Qualifications
* Exposure to optical glass subassembly or precision assembly processes
* Experience supporting New Product Introduction or scaling production
* Multi-site manufacturing experience
* Lean, Six Sigma, or other continuous improvement training
Role Structure & Expectations
* On-site role based in Rochester, NY
* Reports into senior operations leadership (final reporting line to be confirmed)
* Operates within a shared leadership model
* Expected to maintain a visible and consistent presence on the manufacturing floor
Notes: This is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager.
The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates.
Potential candidates should be aware that many of the employment roles at Gooch & Housego are subject to government security and export control restrictions. These restrictions mean that factors such as your nationality, any nationality that you may have previously held, and your place of birth could restrict the roles you are eligible to perform within the organization.
In the instance that the position will involve having access to items and technical data that may be controlled under U.S. export laws and regulations ("U.S. Export Control Laws"), including but not limited to the Export Administration Regulations ("EAR") and the International Traffic in Arms Regulations ("ITAR"). To comply with the U.S. Export Control Laws, and in conjunction with the review of candidates for those positions within G&H that may present access to export-controlled technical data, G&H must assess whether candidates are "U.S. persons" as defined under the EAR (15 C.F.R. Part 772) and the ITAR (22 C.F.R. § 120.15). Certain questions asked during the application process are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this position.
Salary Description
160-180 base + 30% Management Bonus
$84k-143k yearly est. 16d ago
Manager, OLED Operations Engineering
OLED Technologies
Operations director job in Rochester, NY
Job Description
Manager, OLED Operations Engineering
The Manager, OLED Operations Engineering is an important leader here who will coordinate the activities of the Manufacturing Engineers and the Manufacturing Engineering Technicians. This is a core group who focus on creating and improving products and/or processes that convert raw materials into finished goods using new or advanced components in a highly effective, efficient and economical way. They set up and execute research experiments and ultimately work as part of our team to advance our OLED multi-stack technology.
This team is often on their feet troubleshooting, testing, and working with many other internal and external partners. The engineers have a heavy focus on project management and directly impact all aspects of operations in Rochester.
What You'll Do Every Day
Each day, you and your team will implement & optimize processes. You will help them by planning, assigning, and monitoring their activities; ensuring desired outcomes are achieved. In addition, you and your team will be considered project managers for Automotive/Lighting or Government funded projects.
You will have a focus on designing and optimizing processes and procedures and use Lean methodologies to drive continuous improvement. You will also keep a high focus on safety, quality, and customer satisfaction. Your team will provide technical support, and you will use data and evaluation of proposed designs to optimize equipment and production.
You will work to motivate the team, coach them properly, handle schedules and time off, review/approve time entry and handle performance management aspects. You will also help to manage the budget and plan for future projects.
Skills You Must Bring
You have at least 5 years of experience managing a team of people. You understand and demonstrate leadership qualities and have a focus on team development. You have hands-on working experience in a technical or manufacturing environment. You have a history of managing projects and understanding project plans. While not required, it would be great if you came with Lean Manufacturing experience (a Green or Black Belt is preferred). You understand certification requirements and how to participate in maintaining them such as ISO9001 and IATF 16949. From a software perspective it would be preferred if you know CAD, have ERP experience (extra points for Epicor), and are fluent in MS Office systems.
This position is on-site in Rochester and will be a mix of sitting at a desk using office equipment such as a computer, printer, and other peripherals. As well as moving around the facility, we will need someone who can stand 25% of the time, walk, reach, bend, and use their hands. The ability to use tools and machines daily is required. We have a hard working and fun team here, consider joining our team today!
OLEDWorks is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$115k-152k yearly est. 9d ago
Service Manager - Maintenance Operations
Highland Holdings LLC
Operations director job in Rochester, NY
Job DescriptionDescription:
Join us and become part of the Cook Family. We are seeking a Service Manager to support our growing operations by leading our service team and ensuring our communities remain safe, well-maintained, and resident-ready.
Cook Properties is New York State's largest owner and operator of manufactured housing communities, with 100+ mobile home parks totaling 7,000 pads, along with 200,000+ square feet of commercial, retail, and office space, and 2,000 self-storage units.
As a Service Manager, you will play a central role in overseeing maintenance operations across multiple communities. This position is ideal for a hands-on leader who excels in team development, problem-solving, and creating efficient, high-quality workflows. You'll guide and support the service team, ensuring work is completed safely, accurately, and on schedule while upholding strong community standards.
From coordinating daily operations and preventive maintenance to responding to escalated issues and supporting capital improvement projects, this role requires a proactive leader focused on quality, communication, and continuous improvement. You will collaborate closely with on-site staff and leadership, helping enhance resident satisfaction through reliable service and well-maintained properties. If you are a motivated, team-oriented professional who thrives in a fast-paced environment and is committed to building strong, high-performing teams, we'd love to have you on our team.
What You'll Get to Do
As a Service Manager, you will:
Supervise and coordinate the service team to deliver high-quality service and efficient operations.
Train and guide staff to ensure tasks are completed accurately, safely, and on schedule.
Monitor daily operations, track team performance, and provide coaching and feedback to maintain efficiency and service quality.
Oversee preventive maintenance programs, repairs, and service requests across communities.
Ensure all properties meet safety standards and comply with regulations.
Respond promptly and professionally to escalated maintenance or service issues.
Support property upgrades and capital improvement projects as directed by leadership.
Collaborate with on-site staff to maintain consistent service delivery and uphold community standards.
Assist with resident-focused initiatives to improve satisfaction and retention.
Maintain accurate records of service requests, work orders, and completed projects.
Ensure that people development results in individuals and teams who can operate independently, consistently earning trust through excellence and reliability
Develop, mentor, and inspire high-performing teams by fostering a culture of collaboration, accountability, and continuous growth, enabling individuals to reach their full potential while driving exceptional organizational results.
Qualifications
What We Seek:
High school diploma or equivalent required, Bachelor's degree in Facilities Management, Construction, Property Management, or related field preferred.
3+ years of experience supervising maintenance or service teams in residential or commercial properties.
Knowledge of building systems, preventive maintenance, and safety regulations.
Strong leadership, communication, and organizational skills.
Ability to handle escalated resident concerns professionally and resolve operational challenges efficiently.
Proficiency in work order software and basic computer applications.
What We Offer
Competitive Salary: $90,000 - $100,000 annually, based on experience.
Comprehensive Benefits Package:
Medical/Dental/Vision Insurance to support your health and well-being.
401(k) with company match to help secure your future.
Paid Time Off for work-life balance.
Company Vehicle
Flexible Schedule to meet your personal needs.
Life Insurance and Employee Assistance Program (EAP).
A collaborative and supportive work environment with opportunities for growth and advancement.
We value diverse perspectives and are committed to fostering an inclusive workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All are welcome - join us!
Requirements:
$90k-100k yearly 22d ago
Operations Manager
NOCO Energy Corp 4.1
Operations director job in Lima, NY
Title: Operations Manager Pay: $80,000 - $90,000 What We Are Looking For Join our team as a Fuels Operations Manager, where you'll play a critical role in ensuring efficient, safe, and high-quality fuel delivery operations. In this leadership position, you will oversee a team of drivers, optimize delivery routes, and foster a strong team culture while maintaining compliance with DOT regulations and company safety standards.
What You Will Do
* Lead a group of drivers on a daily basis to ensure routes are being serviced
in a timely manner.
* Assist in creating a team culture. Support and understand individual needs
and challenges.
* Report down time or other concerns to appropriate management.
* Assist in planning and executing routes to maximize efficiency.
* Coordinate new customer locations with sales, approving tank locations.
* Working with Driver/Sales to ensure safety, customer satisfaction and communications with all parties.
* Train new drivers and cross-train, certify and audit existing drivers.
* Manage added stops, customer changes, IT issues, light equipment issues, etc. with team.
* Install/expand the monitor network.
* Work closely with maintenance to ensure an appropriate number of trucks are operational to meet service needs.
* Maintain proper physical condition of vehicle and equipment; and communicate with maintenance shop personnel for mechanical downtime and other issues.
* Assist with shop movements of any equipment between terminals or repairs (weights and measure, Tank test)
* Assist service with pump and tank repairs if needed. (swapping nozzles out)
* Provide Dispatch coverage during critical times/vacations.
* Provide delivery coverage when needed (vacations, short-staffed, etc.), operating various commercial motor vehicles, according to applicable state and federal transportation laws.
* Communicate fleet status to Regional Managers and dayshift lead.
* Work with regional manager to oversee budgets, especially related to labor, expenses, capital expenditures, and implement cost-saving measures, when possible.
* Arrange commercial motor vehicle in shipping yards for optimum loading patterns.
* Receive shipments of materials while managing warehouse space, if applicable.
* Perform other related duties as assigned that may include:
* Day/Night dispatch
* Day/Night Team Managers
* Plant Maintenance
* Dispatch Board Manager
* Fuel Tank Inventory
* Truck Maintenance
* Manage Customer Base Changes
* Safety Manager
* Truck Equipment
* Winter Blend Manager
* DVIR Review
Supervision
* Responsible for general supervision of staff and development; this includes but is not limited to establishing staffing levels, scheduling, training, written evaluations, spot checks on quality, payroll and additional pay incentives.
* Supervise all fuel and propane drivers.
* Oversee the delivery department to ensure the best use of vehicles and personnel.
* Work with corporate Human Resources to build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement.
* Supervise and manage performance; ensure tasks are appropriately delegated and completed by monitoring performance and holding employees accountable for meeting expectations.
* Provide ongoing coaching and feedback to senior team members. Ensure that managers hold their teams accountable with feedback to team members, deliver corrective action and discipline when necessary, and document all performance issues.
* Ensure employees adhere to company policies and legal regulations and engage HR when appropriate. Actively support all corporate policies and standard operating procedures.
* Manage conflict and crisis; proactively anticipate, manage, and constructively resolve disputes and disagreements.
* Coordinate with human resources on any employee issues or concerns.
Safety
* Perform periodic safety audits for each driver (2x per Year)
* Ensure conformance of DOT Regulations
* Understand, provide leadership, and communicate safety goals and objectives.
* Orient, train, and coach all team members on safety requirements, ensure safety compliance and take appropriate action to address safety violations.
* Establish and maintain a clean, safe work environment complying with company and OSHA standards and perform monthly safety inspections, as assigned.
* Follow company policies to report and investigate all accidents and near-miss incidents.
* Perform root cause analysis and address performance and related discipline issues, as appropriate.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.
What You Will Need
* High school education or equivalent.
* Minimum of 3 years' experience in propane and fuel industry preferred.
* Class B License (minimum required) with Hazmat and Tanker Endorsements.
* Current Medical Certification required.
* Must pass background and drug testing as required by federal and/or state department(s) of transportation regulations.
* Ability to drive safely.
* Ability to manage and motivate others.
* Ability to use navigation tools such as onboard GPS, smartphone apps, and/or web-based or physical maps.
* Ability to plan delivery routes.
* Ability to maintain basic logs and records.
* Ability to carry out a series of instructions without constant supervision.
* Able to remain professional and courteous at all times.
* Prolonged periods sitting in a trailer cab for long periods of time.
* Must be able to lift and move up to 50 pounds at a time.
* Pushing/pulling up to 50 pounds at a time.
* Occasional exposure to toxic or caustic chemicals/fuels or fumes.
* Occasional exposure to outdoor weather conditions.
What We Offer
* Competitive compensation package
* Generous medical insurance offerings
* Dental and vision plans
* Company-paid life insurance
* Company-paid short-term disability
* 401(k) with company match
* Health savings accounts
* Generous Paid Time Off policies
* 7 paid holidays
* Employee and family assistance program
* Company-paid training
* Safety incentives
* Years of service incentives
Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.
Job Title: Director, Financial Services Cloud - Salesforce
As a Director in our Global Salesforce Financial Services Cloud capability practice, you'll lead and drive sales pursuits, expand our Financial Services Cloud and Financial Services footprint through exceptional client delivery, and develop and cultivate client relationships within the Financial Services industry, and its sub verticals.
This is an exciting opportunity for a results-driven leader with client management, sales, and client delivery experience working with financial services customers.
This role requires deep industry expertise and the ability to interface with senior level client executives. With this deep expertise comes the ability to help clients think strategically about their investments in the Salesforce platform and the required services to implement.
The ideal candidate has experience leading and driving complex Financial Services Cloud pursuits and has a passion for both sales and delivery. In this role, you will focus on supporting sales pursuits, providing subject matter leadership, client management, client delivery, and leading the Salesforce account strategy in partnership with regional market leadership for an account and/or set of accounts.
Responsibilities:
Support sales pursuits; serve as a global leader that encourages Pursuit Excellence throughout the deal cycle.
* Supports sales pursuits and sales process in partnership with local market leadership and global industry and capability leaders
* Proactively engages capability leadership; partners with go to market leaders, regional leaders to help solution the engagement approach and scope for our clients
* Determines sales strategy inclusive of win themes in partnership with regional market sales leadership
* Manage an overall team utilization target of 76%
* Supports development of proposal and statement of work
* Drives decision making on deal structure in partnership with sales solution leads
* Ensures deal due diligence (staffing, financials, legal, risk management, contract approval gates)
* Work closely with Slalom's Talent Acquisition team to attract the best Salesforce talent in the market
* Identifies pursuit close plans, identifies blockers and risks, and escalates any issues impacting pursuit progress
* Actively participates in driving pursuits to closure and supports contracting process in partnership with regional and local sales leadership
Business development:
Focuses on increasing our Financial Services Cloud footprint across Banking, Insurance and Wealth and Asset Management accounts
* Responsible for $15-20M+ annually within the Financial Services Cloud Capability
* Proactively thinks beyond the project and product to continue to expand our engagements with our clients
* Serves as a bridge between pursuit and delivery teams; focuses on identifying opportunities to expand our footprint on accounts to bring more to our customers in partnership with Salesforce and other capabilities
* Leverages relationships across the ecosystem to nurture leads, opportunities, and existing partnerships
Client Engagement Management:
Builds and cultivates relationships with senior clients (project sponsor, director level and above)
* Shares industry and product thought leadership in partnership with Slalom Industry and Salesforce Industry Capability leadership
* Identifies opportunities for Slalom to continue to help our clients achieve business objectives
* Partners with in-market Accountable Executives and Client Partners to ensure customer success and satisfaction, using Slalom's "Customer Love" survey criteria
Delivery & Delivery Excellence:
Exceptional client delivery; responsible for ≥60% individual utilization delivering industry specific solutions and offerings
* Engages as part of client project teams ranging from 2-15+ consultants, and brings industry perspective and expertise to the overall project engagement
* Keeps a pulse on industry trends through client engagement and delivery and provides feedback and insights to industry leadership to inform our solution program
* Provides oversight and project delivery governance best practices, and oversees project delivery quality
Industry & Platform Expertise:
* 10+ years' experience in the Financial Services industry
* 10+ years' consulting experience
* 3+ years' leading Financial Services Cloud programs
* Maintains awareness of industry best practices (working with Industry leaders)
* Broad understanding of Salesforce and the Financial Services ecosystem and offerings (working with Capability leaders)
Qualifications:
* Minimum 3-5 years of account/delivery management experience
* Experience working with banking customers and experience in a large consulting environment
* 3-5 years' experience selling and delivering within the Salesforce Financial Services ecosystem
* Previous sales and consulting experience, as well as experience working in an account leadership and/or customer success role
* Prior experience meeting and exceeding sales targets of a similar size
* Skilled at leading teams through complex technology solution sales
* Passionate about financial services, and technology
* Proven track record in selling through exceptional client delivery
* Experienced in building relationships with customers (director level and above)
* Able to partner with clients to understand their organizational needs and recommend solutions that add value to their business
* Strong customer service and interpersonal skills
* Budget and project management experience
* Excellent verbal and written communication skills
* Able to travel up to 30%
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:
East Bay, San Francisco, Silicon Valley:
Director: $249,000-$307,000
San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
Director: $228,000-$281,000
All other locations:
Director: $209,000-$258,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 30, 2026, or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
$249k-307k yearly Easy Apply 28d ago
Manager Implementation Ops
Paylocity 4.3
Operations director job in Pittsford, NY
Job DescriptionDescription:
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
This is a 100% in-office role based at our Schaumburg, IL or Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The Manager Implementation Ops will provide leadership, coaching, training and mentoring to Implementation Consultants (Payroll and Time & Labor) to ensure all critical aspects of Web Pay Products are set up accurately meet the client's expectations within the specific Service Level agreement. The Manager will provide feedback to the Consultants on areas of improvement and to identify areas of success. The manager will be instrumental assisting the Implementation Consultant (Payroll and Time & Labor) team by providing feedback on staff performance, client issues, actions to be taken to improve department and maintain implementation success. The manager must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your time, but not limited to, handling unresolved and escalated client issues with prompt and courteous service
Manage the day-to-day activities of the Implementation support staff by providing leadership, coaching and mentoring
Work with other areas of the organization to ensure consistency in all policies and procedures
Work with the Learning & Development department to coordinate, assess and manage employees' training needs and gaps
Develop and implement employee motivation activities and incentives
Handle disciplinary issues as necessary
Responsibility for interviewing and hiring candidates
Provide positive and constructive feedback to employees while balancing ownership and continuous improvement
Develop and motivate team members to reach departmental goals
Works with the Department Director to plan and schedule resources
Education and Experience
2 years Management Experience. Experience in team development and workflow process matrix environment is a plus
Bachelor's Degree preferred in applicable focus area or equivalent combination of education and experience
Strong mathematical ability and aptitude to learn the payroll software application
Experience in team development and workflow process- a matrix environment is a plus
Excellent troubleshooting ability in order to handle clients' payroll issues
Ability to multi-task
Excellent listening and communication skills - 100% client satisfaction is our #1 priority
Ability to work in a fast-paced, high stress environment
Knowledge of Microsoft Office, especially Microsoft Excel
Project Management and/or Change Management a plus
Cross-functional collaboration experience with Sales teams a plus
Physical requirements
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $90,000-120,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Requirements:
$90k-120k yearly 5d ago
Restaurant & Operations Manager
Lucky Strike Entertainment 4.3
Operations director job in Webster, NY
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time.
Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start.
ESSENTIAL DUTIES:
Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager
MAKE GUESTS PRIORITY #1
Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
NEVER STOP IMPROVING
Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience
TAKE EVERY OPPORTUNITY
Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
PARTNER WITH LEAGUES
Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
ASSEMBLE AN ALL-STAR TEAM
Recruit, hire, train, and schedule a talented team of hourly center staff
SHOW OFF THOSE MANAGEMENT SKILLS
Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate...
DRIVE FOOD & BEVERAGE SALES
Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
REMAIN FLEXIBLE
An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
WHO YOU ARE
As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager.
DESIRED SKILLS:
Check out the desired skills below and see if you have what it takes to join our world-class team
2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations
Bachelor's Degree
The ability to supervise center operations staff
Strong Team Player
Exceptional “People Developer”
Customer Service Pro
Knowledge of POS register systems
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
#LI-NB1
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $63,000 to $65,000.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Tax Services Manager - Financial Services Office - Customer Tax Operations and Reporting (CTOR)
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
The opportunity
Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems. The CTOR team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent.
The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies.
Your key responsibilities
You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers.
Skills and attributes for success
Ability to read and interpret IRS Code, regulations and instructions
Strong writing skills for policy and procedure writing is a must
Ability to interface with all facets of our business
Ability to multitasking and project management capability
Creative problem solving, strong critical thinking
Ability to drive success as both an individual contributor and team member.
To qualify for the role, you must have at a minimum
A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred
A minimum of 5 years of relevant tax consulting or tax operational experience
Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations
Ideally, you'll also have
Active participation in industry groups such as SIFMA, ABA, IIB
The ability to understand and implement tax rules
A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters
What we look for
We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,100 to $187,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,600 to $212,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$122.6k-212.8k yearly 60d+ ago
Social Enterprises Operations Manager
The Arc Ontario 4.3
Operations director job in Canandaigua, NY
The Arc Ontario
Social Enterprises Operations Manager
Salary: $24.72 - $26.32
Position Overview: We're looking for a Social Enterprise Manager to oversee the sustainability and growth of multiple social enterprises while ensuring day-to-day operations run smoothly and align with the agency's mission and strategic goals. In this role, you'll manage business operations, monitor financial performance, analyze data and trends, and recommend process improvements to enhance efficiency and profitability. You'll collaborate closely with internal departments, vendors, and partners; support marketing and new business development efforts; and provide leadership, coaching, and performance feedback to staff. You'll also serve as a key agency representative, uphold organizational values and policies, and help ensure each enterprise delivers quality service while achieving its financial and social impact goals.
Work Location: Canandaigua, NY
Schedule: M-F; 8-4; 40 hours/wk with flexibility in schedule required to meet agency needs.
As a full time team member at The Arc Ontario, you will receive...
Health and retirement benefits
Paid time off; Over 3 weeks of vacation within your first year!
Sick Time
Growth potential/Opportunity for advancement within my agency
Educational Assistance
Employee Assistance Program
Access to a Fitness Center in the Main Facility
Pay on Demand
Free Telehealth with EZaccessMD
Emergency Assistance Funding
And more
Our Culture
Investing in our staff while thriving in a flexible and fun work environment!
The Arc Ontario Story:
Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.
Responsibilities
Organizes and coordinates business operations in ways that ensure maximum productivity.
In conjunction with other departments, ensures that each social enterprise has adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
Provides input on the development of goals and objectives that promote growth and prosperity.
Requirements
Bachelor's degree in business or other related discipline with at least 3 years of experience in industry business management or an equivalent amount of combined education/experience.
The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.
$24.7-26.3 hourly 32d ago
Sr. Manager, Operations
Precision Talent Partners, LLC
Operations director job in Rochester, NY
Senior Manager, Operations
Industry: Regulated manufacturing (medical device / life sciences)
Travel: Limited, as needed
Reports to: Director of Manufacturing / Site Operations Leader
Compensation: 170K salary range + 20% bonus + benefits (commensurate with experience)
The Opportunity
A well-established manufacturer operating in a highly regulated environment is seeking a Senior Manager, Operations for the Rochester, NY facility.
This is a high-visibility, senior leadership role with responsibility for a 24x7 multi-shift operation, focused on operational excellence, safety and environmental improvements, equipment performance optimization, and team development. The role plays a critical part in driving performance, reducing operational risk, and strengthening manufacturing systems and culture.
The ideal candidate is a hands-on operations leader and change agent with experience in high-volume manufacturing, strong people leadership capabilities, and a proven ability to improve OEE, quality, and engagement in regulated environments.
Why This Role Is Unique
Ownership of a mission-critical, 24x7 manufacturing operation.
Opportunity to strengthen and evolve tiered operating mechanisms and standard work.
Strong mandate to improve EHS, equipment effectiveness, and process capability.
High degree of influence across Manufacturing, Quality, R&D, Supply Chain, Finance, and Facilities.
Blend of strategic leadership and hands-on operational execution.
Key Responsibilities
Operational Leadership
Lead daily operations to meet production, quality, cost, and safety objectives.
Set operational goals, KPIs, and development paths for supervisors.
Deploy, monitor, and sustain standard work across the operation.
Lead a multi-shift supervisor team supporting a 24x7 manufacturing schedule
Process & Performance Optimization
Drive continuous improvement initiatives to improve OEE, reduce downtime and waste, and optimize changeovers.
Assess and improve operational practices to reduce errors and improve process capability.
Apply formal problem-solving tools while addressing real-world equipment and process challenges.
Make risk-based decisions to optimize equipment performance while maintaining product quality and employee safety.
Quality & Regulatory Compliance
Proactively improve quality performance, reduce nonconformances, and drive CAPA implementation.
Ensure compliance with cGMP, FDA, OSHA, ISO, and internal quality systems.
Oversee manufacturing documentation, investigations, SOPs, batch records, and NCMRs.
Cross-Functional Collaboration
Partner with R&D, Quality, Engineering, and Supply Chain on new product introductions, validations, and troubleshooting.
Communicate capacity constraints, technical risks, and performance trends to Planning and Finance.
Collaborate with Facilities on short- and long-term equipment and layout planning.
People & Culture
Lead, mentor, and develop supervisors and operators.
Foster a culture of accountability, safety, continuous improvement, and performance.
Support individual development plans and career progression for salaried and hourly employees.
Must-Have Qualifications
Bachelor's degree in a scientific or engineering discipline (preferred).
8+ years of manufacturing operations experience.
3+ years in a leadership or people management role.
Experience leading high-volume, equipment-intensive manufacturing operations.
Strong knowledge of GMP and regulated manufacturing environments.
Experience with manufacturing documentation, investigations, and quality systems.
Proven ability to drive operational improvements tied to OEE, scrap, waste, and productivity.
Experience with Lean Manufacturing, Six Sigma, or similar methodologies.
Nice-to-Have / Preferred
Experience in medical device, pharmaceutical, or similarly regulated industries.
Lean Six Sigma certification (Green Belt or higher).
Experience strengthening tiered accountability systems and standard work.
Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management's assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.
How much does an operations director earn in Rochester, NY?
The average operations director in Rochester, NY earns between $66,000 and $181,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Rochester, NY
$110,000
What are the biggest employers of Operations Directors in Rochester, NY?
The biggest employers of Operations Directors in Rochester, NY are: