Operations Director jobs in Rocky Mount, NC

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Must have one of the following qualifications: Bachelor's degree and Registered Nurse (RN) Master's degree and Licensed Clinical Mental Health Counselor (LCMHC) Master's degree and Licensed Clinical Social Worker (LCSW) Master's degree and Licensed Marriage & Family Therapist (LMFT) Master's degree and Licensed Clinical Addiction Specialist (LCAS) This Opportunity:The Vice President of Operations - Crisis Services is primarily responsible for overseeing internal operations of assigned geographical area, assisting with growth and expansion, solving internal issues as they arise, improving performance, and overseeing the activities of his or her assigned team.What You'll Do: 1. Provide effective administrative supervision and oversight, as applicable and within generally accepted agency guidelines, to assigned geographical area and staff. This shall include, but is not limited to, responsibility for hiring, discipline, termination, training, and performance appraisals. 2. Ensure programs are fully staffed with qualified, trained employees. 3. Ensure effective 24-hour coverage for individuals served, as needed. 4. Identify opportunities for improvement among assigned units and work with executive leadership to improve functioning. 5. Evaluate results to ensure that regional and organizational objectives and operating requirements are met and are in line with the goals, needs, and mission of the organization. 6. Identify ways to maximize revenue and reduce expenses, ensuring the financial stability of every program and service line. 7. Review financials, conduct financial analysis, and ensure assigned units are operating within the agency approved budget. 8. Develop plans to improve financial performance where not being met. 9. Manage finances in a fiscally sound manner within the guidelines established by Executive Management. 10. Attend, develop, present, and/or coordinate training related to the operations and clinical management of assigned geographical area. 11. Participate and present in regional or agency-wide trainings/orientation, as necessary. 12. Maintain certification in all agency, state and federal training requirements. 13. Demonstrate responsibility for setting up and monitoring systems to ensure clinical and administrative duties for the assigned geographical area and service lines are completed effectively, accurately, at a high level, and within agency-specified timelines. 14. Provide or coordinate the provision of clinical supervision to assigned staff members and/or programs. This includes, but is not limited to, individual or group supervision to all assigned staff either in the office or in the community, facilitating peer supervision, facilitating case consultations, staff meetings, maintaining availability via telephone, office hours, etc. 15. Develop and present to Executive Management well thoughtout, data-driven proposals for development and implementation of new programs/services with other department heads. 16. Ensure all services implemented are based on best practice/emerging best practice guidelines and protocols. 17. Ensure highly productive relationships and partnerships for the benefit of the organization. 18. Develop networks of alliances with others to exchange knowledge and information about learning and change in support of all agency initiatives. 19. Attend and actively participate in community, state, and agency meetings, working alongside community leaders and internal senior/executive staff in a productive manner. 20. Demonstrate knowledge of and comply with all company policies and procedures, as well as state and federal statutes and regulations related to specific program areas. 21. Report and share information with SVP, COO, CCO, EVP of Medical Affairs, and other agency Executive Team members to ensure they are kept fully informed on the condition of the organization and the important factors influencing it. 22. Prepare high quality written reports which succinctly identify organizational outcomes. 23. Identify and provide emergency crisis services, as necessary, and responds accordingly; coordinate other services, as appropriate. 24. Drive and travel extensively to community locations, various agencies, and other outreach destinations. 25. Follow service definition guidelines for services being provided. 26. Complete all other relevant responsibilities as assigned by the supervisor. Education We're Looking For:Bachelors: Human Services (Required), Masters: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USA, Licensed Clinical Addiction Specialist (LCAS) - State Substance Abuse Professional Practice Board, Licensed Clinical Mental Health Counselor (LCMHC) - State Board of Licensed Professional Counselors, Licensed Clinical Social Worker (LCSW) - State Social Work Certification and Licensure Board, Licensed Marriage and Family Therapist (LMFT) - State Marriage and Family Therapy Licensure Board, Registered Nurse (RN) - State Board of NursingExperience We're Looking For:Experience in a crisis management setting or service during which the individual provided crisis response | Required Management Experience | 2 Years | Required Mental Health Experience | 7+ Years | RequiredSchedule:Monday-Friday (8am-5pm) with on call coverage for weekends, holidays and after hours.Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Job DescriptionDirector of Operations Travel: Monthly visits to Wilson, Kinston, Goldsboro, and Greenville, NC We are seeking a dynamic, systems-oriented Director of Operations with deep experience in Medicaid/Medicare-funded mental and behavioral healthcare. This executive leader will drive organizational efficiency, compliance, and scalable infrastructure across four North Carolina locations. Reporting directly to the executive leadership team, this individual will lead operations with precision, integrity, and a growth-focused mindset. Key Responsibilities Strategic Operations & Organizational Leadership Develop and implement scalable operational systems that align with long-term organizational goals. Identify and eliminate inefficiencies, designing workflows that enhance service delivery and compliance. Partner with executive and clinical leaders to drive sustainable growth initiatives. Compliance & Regulatory Oversight Ensure all departments remain in full compliance with federal, state, and Medicaid/Medicare regulations. Prepare and lead regulatory audits, internal reviews, and licensure renewals across all sites. Maintain a culture of proactive risk management and documentation accuracy. Cross-Functional Departmental Management Oversee all core functions including Payroll, Clinical Operations, Facilities, Case Management, and Administrative Services. Facilitate seamless operational integration between departments, with a focus on accountability and performance metrics. Implement SOPs, time studies, and productivity benchmarks using platforms such as Lattice or equivalent HR systems. Clinical Operations & Production Oversight Ensure timely and accurate completion of clinical documentation in collaboration with Clinical Directors. Monitor productivity metrics, clinical performance, and service quality across all sites. Support implementation of quality assurance and improvement strategies. Team Leadership & Employee Engagement Recruit, coach, and develop operational teams, fostering a high-performance, mission-driven culture. Promote accountability and collaboration between HR, leadership, and field teams. Lead onboarding and offboarding initiatives to support workforce continuity. Financial Stewardship & Resource Allocation Oversee budgeting, cost control, and strategic resource planning. Monitor financial KPIs to ensure operations remain efficient and cost-effective. Identify and implement opportunities to improve ROI through operational adjustments. Site Launch & Facility Management Lead planning, coordination, and execution of new site launches across North Carolina. Manage day-to-day facilities operations, including inventory management, vendor relations, and logistics. Maintain checklists and operational plans to ensure facility readiness and service continuity. Organizational Representation & Visibility Serve as the face of the organization at public-facing events, conferences, and community engagements. Ensure DSIS maintains a strong reputation among stakeholders and partner organizations. Qualifications Required: Bachelors degree in Business Administration, Healthcare Operations, or related field 5+ years of senior operations leadership in a behavioral health or healthcare setting Deep working knowledge of Medicaid, Medicare, and managed care models Demonstrated ability to lead multi-site operations, develop systems, and build cross-functional cohesion Experience with regulatory audits, HR systems (e.g., Lattice), and productivity tracking Strong interpersonal and analytical skills with a process- and outcomes-driven approach Ability to travel to four NC locations on a monthly basis Preferred: Masters degree (MBA, MHA, or similar) Prior experience with behavioral health accreditation, compliance infrastructure, and HRIS systems Experience in launching new programs, facilities, or service lines within mental health or human services Knowledge of quality assurance frameworks and continuous improvement methodologies Work Environment This role is hybrid. While based in Greenville, NC, the Director of Operations is expected to travel to satellite offices monthly and attend in-person leadership events and audits as needed.

Relay, a high growth Raleigh, NC- based tech startup, is looking to change the way we communicate. We're on a mission that matters, and we're hiring for a Director, Customer Success, who will thrive in a dynamic high-growth start-up environment. Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Customer Success team to support this growth! This role will be based in our Raleigh, North Carolina HQ. As a member of our leadership and management team, you will work in person out of our Raleigh HQ full time 5x week. You can expect ~20% travel for this role. We are seeking a highly motivated Director, Customer Success within our Customer Success organization to lead the retention and scale strategies for a key vertical within the Relay customer base. This vertical already has strong product market fit, and the ideal candidate will be instrumental in forging industry relationships, supporting a growing portion of the organization and leading a high performing team of customer success professionals and leaders in their consistency to deliver scaled and effective customer journey life cycles, securing high and predictable customer & revenue retention. Responsibilities: Primary ownership of customer retention and referenceability/NPS of key verticals Forge industry relationships and drive strategy with direct customers and strategic franchise/brand partnerships to achieve established business outcomes Lead a team of leaders, ensuring support and strategic alignment organizationally Build a high performing team and support professional development through leadership direct reports and individual contributors Ensure that team members meet or exceed their individual and team targets for customer satisfaction and retention in alignment with business objectives and KPIs Conduct regular performance reviews and provide coaching, feedback, and mentoring to the team and managers to help them grow and develop Iterate scalable customer life cycle milestone playbooks from post-sale, onboarding, through annual renewal that effectively train & nurture customer relationships ensuring retention of knowledge across varying levels of users and high customer account satisfaction with primary decision makers Deeply understand trending indicators for churn and lead initiatives through the organization to mitigate churn, failure to onboard, and collaborate with Go-To Market team influencing future customer acquisition Build operational leverage into the CS org through use of process & systems Collaboratively partner with sales, marketing, and product teams to support large customer acquisition initiatives and opportunities for upsell/cross-sell Develop and maintain relationships with key stakeholders within our larger customers' organizations, including ownership of escalations Embody a growth mindset and stay up-to-date with industry trends and best practices to ensure that the team is delivering a world-class customer success experience Requirements Proven leadership track record of driving customer success, retention, and revenue growth in a scaling b2b SaaS tech startup environment Experience managing a variety of customer segments with different journeys Demonstrated leadership abilities to manage and develop high performing teams Bachelor's Degree in Business or a related field is preferred 7+ years experience in a Customer Success Manager role and/or Account Management in a B2B/B2C environment 5+ years experience in a people leadership role An A-player and high-achiever who is passionate about customer success and hungry to excel Strong critical thinking skills and ability to work proactively Ability to handle ambiguous or challenging situations and adapt to business needs within a startup environment Deeply analytical: can use data to help structure the team's thinking, test hypotheses, facilitate alignment across multiple senior stakeholders, and reach insightful, actionable answers to challenging and ambiguous problems Identifies gaps, provides solutions, and can drive on implementing the solutions proactively Can drive on multiple initiatives at the same time and comfortable with task switching Self driven work ethic and strong organizational skills Proven track record of successfully building and supporting relationships with all levels of seniority Excellent communication and interpersonal skills with the ability to build strong relationships with customers and internal stakeholders. Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy Ability to travel 20%-30% of the time within North and Latin America Preferred Qualifications: Experience supporting both hardware and software solutions Experience in leading a team of leaders and influencing CS strategy Bachelor's degree in Business Administration, or a related field Experience working at a Series B or C startup SME in the Hospitality industry/vertical About us: company, culture & perks: We have a culture where we empower our Relayers to do the best work in their lives. We call this idea BWIML (best work in my life). It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. At Relay, we offer... 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you. Generous Paid Time Off 401(K) Savings Plan + Company Match Baby Cash Reward + Paid Parental Leave Annual credit towards items that promote productivity and/or wellness. This includes smartphones, fitness trackers, gym/fitness memberships, workout equipment and more. Free Snacks and Fun Times Latest tech, standing desks, and all the accessories and software you need to succeed in your role The Relay Hybrid Work Model At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other. With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office. Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week. People Leaders are in the office 5x week. At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.

**Job Requirements** This posting has been created to pipeline talent for prospective roles that we anticipate will be needed soon in our organization. By applying to this Pipeline Advertisement you will be submitting your interest to be contacted for roles similar to what is described in the Pipeline Advertisement. Position Overview: Our Company is seeking a dynamic and versatile leader for External Manufacturing Operations, Drug Delivery Systems and Devices within our Manufacturing Division (Associate Director). This role serves as a Virtual Plant Manager - responsible for leading a cross-functional team in oversight of our relationship with External Partners that manufacture, assemble, and test complex injection molded Device Components, Device Constituents, and Medical Devices used to deliver Pharmaceutical, Biologic, and Vaccine Products. Our team works with a "Safety First, Quality Always" mindset. As the primary point of contact for all dealings between our Company and the External Partner, the Associate Director External Manufacturing Operations is accountable for establishing a strong business partnership and ensuring excellence in Compliance, Supply, Continuous Improvement, and Cost Management. The Associate Director, External Manufacturing Operations will also assist in commercialization activities for New Product Introductions that require complex devices and other novel technologies. This role will help build and maintain strong collaboration with a wide range of professional disciplines in Research, Manufacturing, and Commercial Operations - as we continue to drive growth in this area of our business. Primary Responsibilities and Activities include but are not limited to: · **Lead an Integrated Cross-Functional Team in Delivery of Reliable and Compliant Supply:** − Build a strong interdependent relationship with External Partner Site and Plant Leadership Team. − Create and maintain an inclusive culture and high-performing team (coaching team members as required). − Ensure "Right First Time" mindset. Consistently deliver On-Time and In-Full - with First Pass Quality. − Oversight and presence on the production floor at External Partner site(s). − Maintain adherence to terms in the Supply Agreement and Quality Agreement - ensuring alignment with the Master Supply Agreement (MSA). − Dispute and Issue Resolution (with appropriate escalation as required). − Resolve Technical Issues (Investigations, CAPAs, Process Improvements, Source Changes, Technical Transfers, Equipment Maintenance, Reliability, and Lifecycle Management). − Lead Periodic Business and Operations Review Meetings (with External Partner). · **Compliance:** Achieve compliance goals through a risk-based approach (Safety Regulations, Quality Assurance, Risk Management, Deviation Management, Product Release, Change Control). · **Supply Chain Management:** Manage coordination with End-to-End Product Supply Chain nodes (upstream and downstream) to ensure timely and optimized flow of materials. Demand Management, E2E Production Planning, Materials Management, Logistics, and SAP Entries as needed. · **Continuous Improvement:** Assess current condition and risks at External Partner site (using appropriate tools and resources). Establish baseline KPI and trends as leading indicators of supplier performance at launch and throughout product lifecycle. Formulate actionable and time bound improvement plans. · **Financial Stewardship** : Manage Budget, Estimated Actuals, and Accruals for projected spend (Expense, Capital/Prepaid, and Product Cost as required). Provide input into annual ExM Operations Profit Planning process. · **Commercialization of New Products:** Support of sourcing and siting activities, evaluation of supplier capabilities, participation in on-site due diligence visits, help determine equipment/facility investment requirements, and provide Operations input into Supply and Quality Agreements. · **Launch Supply Risk Mitigation:** Ensure External Partner Site Readiness, Assist with Technology Transfer, Develop and Execute Manufacturing Process Robustness Plans, Production Oversight. Minimum Education Requirement: · Bachelor's Degree required. Degree in Engineering or Science strongly preferred. REQUIRED Experience and Skills: · **No less than eight (8) years of experience in Biopharmaceutical industry across multiple manufacturing disciplines** (Operations, Quality, Technology, Engineering, Supply Chain, etc.). At least five (5) years leading teams and/or projects. At least three (3) years in direct management of shop floor production activities. · **Project Management** - Proficient with Project Management and Virtual Collaboration Tools (Microsoft Project, OneNote, Teams, SharePoint, Action Trackers, Risk Trackers, Decision Logs, etc.). · **Communication** - Excellent communication and presentation skills (written and verbal). Ability to effectively influence key stakeholder groups (including senior and executive levels of an organization). · **Integrity** - Stewardship of Company Intellectual Property. Ability to assess appropriate level of information disclosure and maintain confidentiality when dealing with multiple internal and external stakeholders. · **Supplier Relationship Management** - Ability to manage supplier relationships across a spectrum of strategic priorities and influence. · **Business & Financial Acumen** - Ability to forecast and manage operating budgets (Expense, Capital/Prepaid, and Product Cost). Understanding of industry and economic data to make business decisions that drive value for our Company and our customers. · **Compliance** - Deep understanding of Good Manufacturing Practices (GMP) and Environment & Safety Regulations. · **Deep Manufacturing Knowledge** - Proven expertise in various manufacturing processes, equipment, labor relations, and production best practices. · **World Class Supplier Mindset** - Demonstrated ability to deliver compliant supply and achieve highest quality, lowest cost, and shortest lead-time. · **Strategic Thinking** - Ability to identify opportunities that add value to the work - proactively mitigating risk across the value chain. · **Working Across Boundaries** - Excellent interpersonal and networking skills. Demonstrated ability to build relationships and collaborate with internal and external partners as the normal way of working. · **Drive Results and Business Outcomes** - Ability to use deep knowledge and expertise in Manufacturing, Technical, and Quality Operations to drive results and business outcomes. · **End-to-End Mindset** - Ability to apply understanding of end-to-end supply chain (within external and internal network) to achieve results and optimize supply chain. · **International Experience** - Ability to effectively engage and collaborate with diverse cultures across the globe. PREFERRED Experience and Skills: · **Manufacturing** - Injection Molding and Automated Assembly of Medical Device Components. Final Assembly and Packaging of Combination Products. Experience with OEB 4 / OEB 5 compounds is a plus. · **New Product Introductions** - Knowledge of Pharmaceutical product development and commercialization. Awareness of MDCP development and commercialization is a plus. · **Process Improvement** - Knowledge of lean principles, equipment design, and preventative maintenance. · **Regulatory** - Global regulations and compliance requirements governing development and manufacturing for MDCP (21 CFR Part 4, Medical Device Reporting, ISO 13485:2016, EU Medical Device Regulation, etc.). · **Strategic Sourcing and Contract Negotiation** **Requisition ID:** P-100912

RESA Power's Transformer Solutions Business Unit (BU) is structured by its core product lines of business (LOB) that includes Transformer Field Services (TFS), Transformer Engineering Services (TES), Transformer Products & Components (TPC), Transformer Repair Centers (TRC), and Transformer Lab Services (TLS). Reporting to the VP of Transformer Solutions, this position has overall responsibility for the entire Transformer Field Services LOB, including all locations nationally across the United States. Prior experience and necessary requirements (must have) include overseeing national field services operations for power transformers from 34.5kV up to 550kV, managing a fleet of no less than 20 oil processing trailers (rigs), along with a minimum profit and loss and revenue responsibility of at least $50 million dollars. The VP, GENERAL MANAGER, is responsible for the operational integrity of his/her assigned location(s) and exceeding their assigned budget by generating profitable revenue growth through the development of new business, customer retention and product offering expansion to existing customer base. This position is responsible for overall performance, which includes sales, operations & P/L results. Pre-sale duties include ensuring that face-to-face, quality, customer sales calls activity is ongoing to build relationships with key stakeholders, and that activity is generating revenue opportunities across all product lines. preparing action plans, customized presentations or proposals, and performing research and analysis to improve hit rate and coordination across the company to meet customer demand. Post-sale duties include ensuring field service personnel and equipment are scheduled effectively, operational and performing as planned and executing to assigned budget and that change orders are received as applicable. The VP, GENERAL MANAGER, also responds to internal and external customer concerns or problems, determines corrective actions, and ensures appropriate response and/or that personnel meet commitments as assigned. The VP, GENERAL MANAGER, is responsible for leading their team with the core cultural competencies of RESA and operating with a One RESA mindset. This position is also responsible for financial and operational reporting. Job Responsibilities * Responsible for direct oversight of the day-to-day operations of assigned location (s). Provide solutions to local business topics (business growth, Customer concerns, employee question/concerns, facility issues, etc.) * Responsible for hiring and training for direct reports. Conduct interviews, complete job reviews, and act as a mentor for direct reports. Set and review professional development goals for direct reports. Ensure staff is motivated and productive. * In partnership with assigned Sr. Leadership, responsible for setting business strategy and goals for growth. * Able to estimate and quote projects and jobs for customers that meet customer and company expectations. * Cultivate and maintain relationships with internal customers, external customers, and vendors. * Responsible for ensuring month end activities are complete; ensuring reports are submitted as per company schedule. * Responsible for location budget and optimizing expenses; responsible for managing location P&L to company expectations. * Provide leadership to ensure that projects are within scope, schedule, budget, quality, etc. * Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals. * Work with assigned Sr. Leadership to ensure continuous improvement and strategic business initiatives are developed and implemented. * Participates in Management meetings regarding the business and facilitates meetings with employees to give direction, distribute company information, etc. * Prepare a variety of reports-management reports, weekly scheduling reports. * Other duties as assigned. Required Experience and Qualifications: * Bachelor's degree in related field or equivalent experience and fifteen years of experience in operations roles in the Transformer Services Industry * Proven leadership experience using a servant leadership mindset * Proven track record of exceeding budgets and hitting forecasts * Proven team management skills that deliver customer satisfaction and strong company culture. Demonstrated ability to manage a remote team desirable * HSEQ, DOT, OSHA compliance and conformance that delivered an excellent safety record * Demonstrated Project Management skills * Eagerness for financial and operational success and integrity * Strong sales skills. Ability to navigate through complex sales and able to sell value over price * Competent with Microsoft Office Suite (Word, Power Point, Excel, Outlook) * Ability to coordinate multiple group efforts within the company to achieve objectives * Excellent communication skills, organizational skills (coordinate multiple group efforts with the company to achieve results) and problem-solving skills. * Ability to identify, recommend and implement process improvement. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry. RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do. RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade. Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume * unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. We are customer driven * Our number one concern is our customers and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, with respect, courtesy, cooperation, attentiveness and following instructions from management.) We focus on growth * We are dedicated to growing the company and our employees. * You understand & apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the * connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information Location: Assigned location Travel: Up to 30% Compensation: $186,000- $216,000 Yearly- bonus eligible Physical Demands: Lifting a maximum of 50lbs on a daily basis. Position requires standing and using computer and/or phone for extended periods of time. Benefits: Full benefits include medical, dental, vision, company-paid life insurance, employee ownership plan, matching 401k, paid time off, paid holidays (10 a year), and Milestone bonus. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Who Are We? FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in Aviation in 2024 - has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in Aviation in 2024 - has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. Why Work Here? At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first. Our values guide everything we do: We Are Service First - We act with agility and intelligence to solve our partner's most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through. We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community. We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission. We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together. We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter. We Value Our People - That's why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow's supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds. We Are Looking For The Manager, Operations Programs will oversee manufacturing and production operations for FDH's cable assembly facility in Wake Forest, North Carolina. This role requires a hands-on approach to drive operational efficiency, quality, and scalability on the factory floor while managing day-to-day production activities. The Manager will ensure the optimization of manufacturing processes, lead a high-performing production team, and drive process improvements aligned with the business's objectives. Success in this role is based on delivering continuous operational improvements and maintaining high-quality production standards. What You'll Do (Responsibilities) Lead and oversee day-to-day operational activities across multiple sites Drive continuous improvement initiatives to enhance operational efficiency and effectiveness Collaborate with cross-functional teams to optimize supply chain processes and workflows Implement best practices to streamline logistics, inventory management, and distribution Lead a high-performing operations team Foster a collaborative and results-driven culture, ensuring team members are aligned with company goals Define and track key performance indicators (KPIs) to measure operational performance Implement data-driven strategies to improve overall operational excellence Ensure all operations comply with relevant regulations and industry standards Implement quality assurance programs to maintain high product and service standards Collaborate with customer service teams to ensure timely and accurate order fulfillment Address customer concerns and implement solutions to enhance customer satisfaction Contribute to the development and execution of strategic plans for operations Provide insights and recommendations for business growth and expansion Provide training and support to the sales team regarding customer programs What You Bring (Qualifications & Skills): Bachelor's degree in Operations Management, Business Administration, or a related field. Master's degree is a plus Proven experience in operations management within the supply chain industry, preferably on a global scale Strong understanding of aerospace products and industry regulations Strong leadership skills with the ability to inspire and motivate teams In-depth knowledge of supply chain processes, logistics, and inventory management Demonstrated experience in implementing process improvements and driving operational excellence Excellent communication and interpersonal skills Familiarity with regulatory requirements in the European market Strategic thinking and problem-solving skills Ability to travel as required Special Requirements: U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required. ITAR requirement 120.15. Some positions will require current U.S. Citizenship due to contract requirements. This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our second learning center in Raleigh, NC. Why should you consider a Director of Operations (BCBA) position with Highlights? Competitive compensation up to $145,000 annually Monday through Friday schedule with full-time hours No evening or weekend hours Clinic-based setting Quarterly bonus incentive plan Sign-on bonus Relocation assistance 9 paid holidays Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program 401K plan ACE provider - company provides 16 BACB CEU hours per year Company laptop POSITION OVERVIEW As a BCBA Director of Operations at Highlights Healthcare, you will: Supervise ABA staff for our clients with consideration of dignity and privacy. Monitor the effectiveness of skill building interventions utilizing ABA for children with autism. Conduct psychological analyses and diagnostic testing. Provide supervision to ABA Behavior Technicians on staff. Develop child-specific behavior plan in accordance with the principles of ABA Therapy. Develop and take on projects to improve client service and satisfaction. Develop and take on projects to improve employee performance, retention, and satisfaction. Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods. Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations. Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities. QUALIFICATIONS BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis. Master's Degree from an accredited program in ABA or related field. Current BCBA Certification from the BACB. At least five years of experience in Applied Behavior Analysis (ABA). Must have a proven track record of progressive leadership and/or management experience. Experience with programming, developing, and implementing multiple intervention programs. Conduct Functional Analysis (FA) of behavior Understand brief Functional Analysis Conduct a VB-MAPP Conduct Functional Behavior Assessment (FBA) Behavior Support Plan Creation and Implementation Has experience in treatment plan program integrity Has ability to create crisis protocol based on medical necessity Must have a reliable car valid Driver's License, and proof of insurance. Demonstrated ability to work independently, produce high-quality results while handling competing priorities. Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach. Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements. Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines. #INDHP

The Director of Operations - Appliances (DOOA) oversees the LX Pantos/LG appliance installation business across multiple cities in the Southeast. This role is responsible for ensuring inventory accuracy, managing daily schedules to meet customer demand, and maintaining a strong relationship with LX Pantos on daily operational needs. The DOOA will oversee multiple warehouse supervisors and must be able to travel as needed across NC, SC, TN, and VA, with travel not exceeding 50% of their time. Primary Duties and Responsibilities Inventory Management Ensure inventory accuracy above 97% across all Storr Logistics-operated warehouses using the LX Pantos Warehouse Management System (WMS). Train warehouse supervisors on the proper use of the LX Pantos WMS for receiving inventory, assigning inventory to routes, performing weekly cycle counts, and escalating inventory issues. Conduct monthly cycle counts at each warehouse to exceed LX Pantos' expectations and provide accurate inventory data to channel partners. Maintain organized warehouses that follow LX Pantos-approved layouts and comply with OSHA and Storr Logistics Services safety requirements. Team Member Staffing Ensure proper staffing levels at all warehouse locations and anticipate potential staffing changes. Train team members on the LX Pantos installation process, system usage, and customer interactions. Conduct weekly one-on-one meetings with warehouse supervisors to provide coaching on performance, customer satisfaction, and inventory management. Collaborate with the Storr Corporate Trainer to develop and provide necessary training materials. Conduct interviews as needed to fill warehouse and installer positions across multiple locations. Appliance Installation Ensure installers follow LX Pantos training requirements for residential and commercial installations. Enforce the use of site protection tools, including floor protectors, door protectors, and post-install coverings. Maintain high customer satisfaction by ensuring installers are professional, punctual, and skilled. Conduct site visits to inspect installation quality and provide coaching as needed. Meet with builders to understand expectations for upcoming neighborhood assignments. Provide ongoing training to maintain exceptional service quality. Customer Satisfaction Respond to all internal and external inquiries within the same business day ("Sundown Rule"). Maintain a Customer Satisfaction score of 9.0 or higher through strong team training and professionalism. Reinforce the importance of exceptional customer service in regular meetings with warehouse supervisors. Ensure all team members deliver a professional customer experience. Be available on-site to coordinate and resolve installation issues as they arise. Supervisory Responsibilities The DOOA oversees the following personnel: Warehouse Supervisors Lead Appliance Installers Appliance Installers Satisfactory MVR (driving record) D.O.T. physical/certification in states that require a drug screen, criminal background investigation with job performance reference check, and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy

Job Description Title: Market Leader, VP/GM Reports to: EVP Designed experience and skills: 5+ years of related industry experience Role Summary: Market Leader, VP/GM is responsible for aligning to the financial strategy of the business, build a team to accomplish the financial mission, assist and lead the team to build the sales pipeline as well as lead and oversee the processes to execute the business. The Market Leader, VP/GM, will be responsible for the management of the market P&L. The MLD should be knowledgeable and capable of communicating CBI's value proposition, including, but not limited to, CBI's 3 divisions - Workplace Consulting, Interior Construction, and Furniture Solutions. Responsibilities: Manage the team and market P&L Develop the annual business plan to achieve the market's goals and objectives Implement the strategy to complete this mission Attract, retain, and develop a high performing team to achieve our goals Ensure we are meeting and exceeding our set revenue goals each year Manage profitability to ensure longevity and success of the market Provide a challenging and rewarding work environment. Able to manage all aspects of the sale, closure and delivery of a transaction through direct and indirect influence Articulate and defend our value Handle pricing and contract negotiations Manage a relationship with the client post project - through day 2 needs Match client needs to appropriate solutions Qualify an opportunity and requalify it throughout the process Build strong coalition through relationships and community involvement Qualities of a High Performing Team Member: Strong work ethic Accountability Approachable Committed Courageous Driven Dedication Integrity Learner Loyal Passionate Servant Leadership Team Player Trustworthy

The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: Strong interpersonal and communication skills Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity Capable of managing multiple tasks in a dynamic environment Exhibits a high degree of integrity and professionalism Benefits Competitive salary and bonus structure Health insurance benefits Paid time off Employee discounts at hotel establishments Key Responsibilities Operational Oversight and Team Management Oversee daily operations across all hotel properties to ensure consistency and quality. Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs. Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies. Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness. Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization). Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments. Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period. Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives. Monitor budgets, financial performance, and operational costs for each property to drive profitability. Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs. Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting Work closely with the corporate team and other departments to align operational efforts with overall business objectives. Regularly report on operational performance, challenges, and opportunities to senior management. The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham. Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively. Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree. Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.

Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Regional Operations Manager. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities The essential roles and responsibilities are outlined below: Work with Capital Projects Division Leader to generate, evaluate, and analyze operational plans and processes to achieve corporate goals and objectives. Provide leadership in our Capital Projects Division Raleigh, NC and Wilmiingtom, NC areas to ensure that the Company functions effectively. Will require a physical presence in each location regularly, especially as the business grows in each location. Continue to develop the group's infrastructure – including developing scheduling systems, putting communication and reporting systems in place, and implementing training programs as needed. Establish metrics for assessing productivity and profitability. Monitor revenue margins and worker productivity. Implement new directives for growth. Daily management of the Region's project management staff Oversight, management, and recruitment of the Region Capital Projects labor force Long term planning for the Region; to include personnel, training, capital budgeting Coordination and planning with the preconstruction division to establish and maintain divisional growth. Support business development and sales efforts in the Region. Ensure technical staff's positive and professional representation of MSS. Makes recommendations for hiring/terminating staff to the Capital Projects Division Leader Work with Company Safety representatives to effectively manage MSS' overall Safety performance. Conduct periodic and annual staff performance evaluations for technical capability, customer service, and overall Company representation in the marketplace. Other such duties and responsibilities as assigned by the Company from time to time Qualifications and Requirements Bachelor's degree in Engineering, Business, or related field Minimum ten years experience in Mechanical Construction, HVAC Service Organization, or Industrial/Large Commercial General Contracting. The candidate has a proven leadership record. Ability to effectively communicate with all levels of the organization Business planning, budget forecasting, and decision-making skills Teambuilding and interdepartmental collaboration experience Ability to take the initiative and achieve results Key Requirements Experience in managing projects of multiple sizes to achieve Customer satisfaction and Company profitability desired results. Service Operation Management experience is a plus. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled MSS Employees, please visit the MSS Career Center or contact HR to apply.

Job DescriptionMcCorvey Sheet Metal is a family-owned and operated construction company that specializes in the fabrication and installation of sheet metal ductwork. We are located in Houston, Austin, Dallas, San Antonio, Orlando, Raleigh, Charlotte, and Nashville. McCorvey works primarily on larger projects such as healthcare facilities, research labs, sports stadiums, hospitality, government, education, and many other vertical markets. We are seeking a dedicated, organized, and efficient employee to become our next Project Manager of Operations.In this role, you will coordinate and accomplish the necessary project tasks and requirements. The candidate must have an eye for detail and a go-getter personality, ready to help synchronize all the project elements and make them operate successfully. Some duties may include coordinating project activities to ensure cost, schedule, document control, and quality standards are met. Project Manager Ops Responsibilities Goal – Free up time for the VDC to draw and coordinate duct only Submit RFI’s Submit As-Built drawings Communicate with field foreman 3 times a week, “minimum” to update the project schedule with the current field updates. Facilitate Kickoff Meeting with office/field Update project address for new project Create and print drawings and assure they are sent with deliveries and load to project documents sheet Complete change proposal information to submit to the change proposal department. Get vendor quotes for changes for all cost proposals Always request standard lead time pricing and quick ship pricing options Release all duct equipment with VDC confirmation (VAVs, FDs, Grilles, etc.) Assist with equipment take-off’s Use updated Release Form Tag fire dampers Make/ send ductwork submittal drawings for approval Keep up with project tasks sheet for the project (training required) Oversee all day-to-day operations for project assigned (try to handle all calls) Apply onsite dates to contract batches Coordinate with field on upcoming deliveries and batch priorities Keep a current set of drawings for every project assigned via Smartsheet PO requests Send monthly Change Proposal Logs Send Monthly RFI Logs Keep a duct leakage log for all reports sent to foreman by project (training required) Receive results and update Duct Leakage Log per project Request schedule updates every 60 days Update new project schedule in schedule review Review & update cost proposal logs Follow up on vendors shipped items to make sure they are on site prior to rough start date Notify vendor of any missing or damaged material and track until all items are received Contact foreman to send packing slips for received material Track and log all foreman field documentation: Daily Reports, Delays, Wage Scale Forms Monitor job site manpower with labor manager along with rental equipment with the mindset to help us run extremely lean and mean. Assist getting staffing agencies enrolled on CIP projects, safety requirements, orientation, badging, special jobsite requirements Follow up on outstanding collection invoices Keep project documents sheet updated Must be willing to work in Smartsheets for all the tacking. Willingness to work in CAD/ BIM is desired. Perks of the Trade: Health Benefits Weekly Pay Referral Bonuses 401k Profit Sharing Program 7 Paid Holidays Years of Service Appreciation Program

The mission of the NC State University Department of Athletics is to prepare student-athletes to compete at the highest level and to inspire them to be leaders now and for the future by providing the best environment to achieve their athletic, academic, and personal aspirations as well as providing support for the professional development of our coaches and staff, all within the role of the greater institutional relationships to the University. NC State Athletic Football program is a Division 1 FBS program within the Atlantic Coast Conference. Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Medical, Dental, and Vision * Flexible Spending Account * Retirement Programs * Disability Plans * Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year * Tuition and Academic Assistance * And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties Position serves as Director of Football Operations and is responsible for (but not limited to) the following duties: * Working under the direction of the Head Football Coach and Chief of Staff * Oversee the Assistant Director of Football Operations * Oversee all daily Football Operations Task * Coordinate Team Travel, Fall Camp, Summer Camps, Daily Schedule * Academic monitoring * Oversee Compliance forms * Coordinate the Football Banquet * Coordinate housing for players * Set up for Spring Practice * Liaison with practice Officials * Assist with the Football Budget * Coordinate post season bowl game preparation * Coordinate team speakers * Assist with Alumni Events/Reunions/Parents Weekend * Assist with the Spring Football Clinic Other Responsibilities * Other duties as assigned by Head Coach and Administrators. Qualifications Minimum Education and Experience * Bachelor's Degree (or higher) required. Other Required Qualifications * Minimum of 1 year experience in a collegiate or professional football operations environment required. * Computer and video software (e.g. Thundercloud/Catapult, Teamworks) competency. * Excellent communication and organizational skills. Preferred Qualifications * Master's degree preferred. * Prior experience in a Division I (FBS) football environment preferred Required License(s) or Certification(s) N/A Valid NC Driver's License required No Commercial Driver's License required No

Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow. Mosaic Pediatric Therapy has an opening for an Administrative Operations Manager to support our Durham North and Southpoint clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies. Why Join Mosaic? Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking) Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment. Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS! Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire. The AOM reports to the Clinical Director and is responsible for: Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer. Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care. Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner. Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies. Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets. Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns. Manage and monitor clinic supplies inventory and replenishment schedule Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary. Prepare for the arrival of and train new hires on administrative functions and policies; and Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations. Education & Experience Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience. A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required) Strong working knowledge of Microsoft Excel / Google Sheets Customer service orientation and the ability to build strong working relationships with staff members and patient families Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion $50,000 - $60,000 a year

Benefits: Collaborative Culture Innovative Environment Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Jaguar Bolera is the perfect culmination of tradition and innovation, an inspired collaboration between culinary enthusiasm, self-guided imbibing and entertainment, and a custom, curated approach to crafting eating, drinking, and gaming experiences for the entire group. The menu interlaces woodfire-cooked fare from the American South with the brilliance of traditional Mexican cuisine - territories historically inhabited by the Jaguar. “Bolera” is the Spanish word for bowling alley, nodding to the concepts full-length bowling lanes and duckpin balls and pins. The 20,000 sq foot venue has multiple stations for self-serve custom brews, craft cocktails, and keg wines. Jaguar Bolera is looking for a high level, dynamic leader to fill the role of Restaurant Operations Manager. Who You Are: A high energy, dynamic leader with a craving for delivering genuine, unforgettable experiences for the team you lead and the guests you serve. Analytical and problem solving, with the ability to assess and pivot as needed while maintaining a high level of leadership and presence. Inspired by helping team members thrive with great direction and oversight, authenticity in approach, and genuine care for the success of the team. A lover of great food, quality beverages and believe great systems are the foundation for delivering both. What You Do: Ensure operational excellence by managing day-to-day operations, upholding quality standards, and maintaining a brand-aligned ambiance. Lead team recruitment, training, and development while fostering a positive work environment and cohesive dynamics. Drive exceptional guest experiences through a guest-centric approach and continuous improvement efforts. Manage inventory, collaborate for process efficiency, and oversee financial aspects, contributing to budget creation and profitability. Uphold health and safety standards, ensuring compliance with regulations and best practices. As the driving force behind our restaurant's success, you'll play a key role in ensuring exceptional guest experiences, operational efficiency, and a thriving team culture. Your Experience Has: Proven experience as a Restaurant Manager/Supervisor or in a similar role. Strong leadership and interpersonal skills. In-depth knowledge of restaurant operations and industry trends. Excellent problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment and handle high-pressure situations. Understanding of financial principles, budgeting, and cost control. Familiarity with health and safety regulations. If creating emotional connections through customized engagement, quality execution, and consistency in experiences is part of your foundation and core, please complete our short application today and include your most recent resume. Compensation: 62,000 - 72,000 DOE, plus 30% bonus option. Compensation: $62,000.00 - $92,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Jaguar Bolera changes the game and redefines the industry with its innovative, clever, and open-minded approach to culinary excellence, self-guided imbibing, and experiential entertainment. It is the evolution of the entertainment industry as a creator of memories and steward of good times. At Jaguar Bolera, you are the inspiration for genuine, authentic experiences that bring people together. Your enthusiasm, drive, and sense of purpose are the key components for producing quality on each plate, a smile on every face, and adding value to the time people choose to spend with us. The crew at Jaguar Bolera is committed to curating an environment where each team member has an opportunity to contribute to building something brilliant. Each team member has an opportunity to learn and earn, create a pathway for a career, or shape their financial future. Join us as we continue to break the mold, challenge the known, build and grow, and have a great time doing it.

Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As a Project Manager - Operations, you'll lead high-impact and often enterprise-level projects that span departments and systems. You'll operate with a high degree of autonomy and strategic focus, coordinating efforts across Operations, Product, IT, and Support. With your strong execution skills, business acumen, and a collaborative mindset, you'll drive initiatives that increase efficiency, customer satisfaction, and organizational maturity. This role will also mentor junior team members and help shape the project delivery framework within the Operations organization. What You'll Do: * Lead complex, cross-functional projects and initiatives with strategic visibility and enterprise-level impact. * Develop comprehensive project charters, plans, and roadmaps to align teams and stakeholders around clearly defined objectives, timelines, and success metrics. * Influence scope and prioritization decisions by combining stakeholder input, customer impact, and data-driven business cases. * Serve as the primary communication point for executive stakeholders, ensuring clear visibility into progress, risks, and outcomes. * Apply advanced risk mitigation and change management strategies to support smooth project execution and adoption of new capabilities. * Guide teams through ambiguity and change, bringing structure and clarity to complex, cross-functional problem-solving. * Define and track success metrics aligned to business outcomes, using data to drive accountability, course corrections, and stakeholder confidence. * Standardize project management processes and documentation, helping establish repeatable frameworks for the Operations Project Portfolio. * Provide strategic insights and contribute to operational planning by identifying emerging trends, systemic gaps, or cross-cutting opportunities. * Mentor junior project managers by sharing best practices, offering coaching, and supporting professional development. What You Need: * Bachelor's degree is required * 5 - 7+ years of experience leading large-scale projects or programs, ideally in a SaaS, telecom, or operations-heavy environment * Advanced knowledge of project and program management methodologies * Strong knowledge of operational frameworks, process improvement, and customer support workflows * Executive-level stakeholder engagement, risk management, and business case creation * Familiarity with product development and IT implementation lifecycles * Business Analysis & Automation, Business Case Justification, Networking, Change Management, Software Development, Agile Mindset, Continuous Improvement, Business Transformation * Strategic thinking with an ability to execute complex initiatives * Strong leadership and communication skills with influence at all levels * Excellent organizational and analytical capabilities * Ability to manage multiple large projects simultaneously in a dynamic environment * Analytical mindset and data-driven problem-solving skills Bonus Points: * Agile scrum master, project manager,and/ or PMP certifications * Background in software or customer support. Experience with the telecommunication (voice, messaging, networking) industry. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… * 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. * All new hires receive four weeks of PTO. * PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. * Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. * "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. * 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Replies within 24 hours Benefits: 403(b) retirement Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance Paid time off OVERVIEW: Under the direction of the Vice President of Operations & Programs (VPOP), the Area Director monitors overall operations and program compliance of designated Clubs within Beaufort, Craven, Greene, Lenoir or Martin counties. The Area Director advises and assists Unit Directors in the areas of Leader and volunteer recruitment and development, program and service delivery, facility management, budget development, and community and member relations. Provide leadership that ensures accountability and a safe, positive and motivational environment for Leaders, members and volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Provide leadership & direction to assigned units, Directors and Youth Development Professionals. Ensure the effective operation & delivery of programs within the Club & community. Guide Unit Directors in the management of their designated units through proper counseling, coaching and discipline techniques with parents and members. Exercises authority and direct communication with parents and members for issues that escalate beyond the Club level. Ensure an environment that facilitates achievement of Youth Development Outcomes, through supervising Directors and working with Clubs to ensure child safety, cleanliness, attractiveness and safety of properties and equipment. Programming Ensure the implementation of quality programs, including program objectives. Assist in evaluating overall program effectiveness and program quality based on participation and achievement of stated goals; recommend modifications to improve program performance. Guide program operations and monitor utilization of Leaders and supplies for program activities. Provide support and approval for Club-wide programs, events and field trips. Assist assigned Unit Directors with monitoring and implementing plans to maximize average daily attendance, total membership and NYOI measures. Support Unit Directors with administering Local, State, Federal and foundation grant requirements. Club Level Resources Assist in ensuring administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups. Collaborate with Human Resources to review and guide Unit Directors in Leader Performance Feedback, Performance Improvement Plans and termination requests. Provide supervision, training and performance guidance to Unit Directors. Oversee and assist assigned Unit Directors in managing financial resources. Partnership Stewardship Monitor and support site involvement with community/agency partnerships. May represent the County at major City, County, State task forces and planning committees. Manage and communicate with assigned Advisory Council. When requested, support strategic alliances and collaborative partnerships with other youth-serving organizations, members, parents, families and community organizations that are meaningful and outcome-driven. MINIMUM QUALIFICATIONS: Must be at least 21 years of age. Must possess a bachelor's degree from a regionally accredited institution of higher learning, or equivalent combination of education and experience. Must have a minimum of 5 years of experience in nonprofit management and supervision, or an equivalent combination of experience and education. Must complete BSAC training (company-paid) within three (3) months of employment. Must submit three (3) professional references. Mandatory CPR and First Aid Certifications, or willingness to obtain within 3 months of employment. Valid State Driver's License; must be eligible to drive Club vehicles per our insurance. PREFERRED QUALIFICATIONS: Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; and of the principles and practices of non-profit organizations. Demonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget management. Strong communication skills, both verbal and written. Ability to manage multiple tasks and to develop solutions to problems with limited supervision. Ability to establish and maintain effective working relationships with Club Leaders, subordinates, Advisory Council members, community groups, and other related agencies. PHYSICAL AND MENTAL REQUIREMENTS: Must be detail-oriented, have good analytical abilities, high energy level and be comfortable performing multi-faceted projects in conjunction with day-to-day activities; initiative to work independently while functioning as a member of the team; ability to get along with diverse personalities, while displaying tact, maturity and flexibility; must respond well to changing circumstances, multiple and competing priorities, and crisis; must be willing and able to travel extensively, by car, throughout the region. HEALTH AND MEDICAL REQUIREMENTS: Must successfully complete a drug screening and background check prior to employment. ENVIRONMENT AND WORKING CONDITIONS: Daily contact with Club leaders, Club members, outside organizations and individuals to plan, coordinate and deliver programs. Normal internal office environment. Travel to special events and field trips required. Occasional weekend work required to accomplish objectives. Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley. The organization began in 1969 as a Boys' Club with a very modest operation at the Pitt County Fairgrounds. Since that time, the organization has experienced significant growth in membership, programs, and facilities. In 1992 the Jack Minges Unit was built to accommodate the growing need for youth services and to include girls in the membership. Additional units were established in Ayden in 1993, Farmville in 1995 and Uptown Greenville in 2007. The Grady-White Boats/E.R. Lewis Family Unit was opened in 2007. The Club in Ayden relocated in April of 2010 and was named the Dr. Ledyard E. Ross Unit. The organization assumed responsibility for the Club in Lenoir County in 2010, two Clubs in Beaufort County in 2013, opened a new Club in November 2013 within Greene County Intermediate School and its 10th Club in Robersonville at East End Elementary School in January 2016. Today, more than 1,300 at-risk and in-need young people are taking advantage of the programs, activities and services provided by Clubs. In 2015, the organization changed its name to Boys & Girls Clubs of the Coastal Plain to properly represent its presence in Pitt, Lenoir, Beaufort, Greene, Martin, Carteret and Craven Counties.

With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 24 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies. We currently have an opening for a Regional Benefits Operations Manager. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you! PRINCIPAL OBJECTIVES OF THE POSITION As the Regional Benefits Operations Manager, you will participate in leading account management teams across your assigned region. You will oversee Account Manager performance, partner with Talent Acquisition to spearhead recruitment processes, and lead team-wide training efforts. You may also assist with escalated client requests. As the Regional Manager, you will sit in a highly visible and strategic role, allowing you to partner with our management teams and drive organizational change. This will be a hybrid position (3 days in-office per week + 2 days from home). PRINCIPAL DUTIES & RESPONSIBILITIES Lead Employee Benefits Account Managers in your assigned region, monitor their workflows, and work with the VP of Benefits Operations on team development. Resolve complex and/or escalated client requests. Spearhead team training efforts and present continuous improvement/career development opportunities. Monitor individual and team performance through productivity metrics, coaching, and training. Conduct 1:1 meetings with direct reports and deliver annual performance reviews - providing constructive feedback and measurable goal planning. Participate in leadership meetings (reporting results and recommendations) and set policy changes to drive process improvement efforts and enhance company culture. Collaborate with Talent Acquisition to interview, hire, and onboard new team members. Communicate cross-functionally and build strong relationships with Producers and departments such as: Accounting, Talent Acquisition, HR and IT. Work closely with Producers to create efficiencies and improve overall team performance. Provide exceptional service to colleagues and clients. Other duties as assigned. POSITION QUALIFICATIONS & REQUIREMENTS Active Life & Health license or the ability to obtain a license within 90 days of employment. Significant benefit coverage knowledge including self-funded insurance and captives. 2+ years of people management experience within the employee benefits space. Willingness to travel (30-40%) across the Scott Insurance footprint. Must have the ability to problem solve and make decisions with little oversight. Understanding of agency management system functionality, service, and sales processes. Strong communication, people management, and conflict resolution skills. Agency or carrier experience preferred (not required). BA/BS degree preferred (not required). Knowledge of Zywave and Applied Epic preferred (not required).

Job DescriptionBenefits: 403(b) retirement Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance Paid time off OVERVIEW: Under the direction of the Vice President of Operations & Programs (VPOP), the Area Director monitors overall operations and program compliance of designated Clubs within Beaufort, Craven, Greene, Lenoir or Martin counties. The Area Director advises and assists Unit Directors in the areas of Leader and volunteer recruitment and development, program and service delivery, facility management, budget development, and community and member relations. Provide leadership that ensures accountability and a safe, positive and motivational environment for Leaders, members and volunteers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leadership Provide leadership & direction to assigned units, Directors and Youth Development Professionals. Ensure the effective operation & delivery of programs within the Club & community. Guide Unit Directors in the management of their designated units through proper counseling, coaching and discipline techniques with parents and members. Exercises authority and direct communication with parents and members for issues that escalate beyond the Club level. Ensure an environment that facilitates achievement of Youth Development Outcomes, through supervising Directors and working with Clubs to ensure child safety, cleanliness, attractiveness and safety of properties and equipment. Programming Ensure the implementation of quality programs, including program objectives. Assist in evaluating overall program effectiveness and program quality based on participation and achievement of stated goals; recommend modifications to improve program performance. Guide program operations and monitor utilization of Leaders and supplies for program activities. Provide support and approval for Club-wide programs, events and field trips. Assist assigned Unit Directors with monitoring and implementing plans to maximize average daily attendance, total membership and NYOI measures. Support Unit Directors with administering Local, State, Federal and foundation grant requirements. Club Level Resources Assist in ensuring administrative and operational systems are in place to maintain the operation of the physical properties and equipment of the Club, including use of facilities by outside groups. Collaborate with Human Resources to review and guide Unit Directors in Leader Performance Feedback, Performance Improvement Plans and termination requests. Provide supervision, training and performance guidance to Unit Directors. Oversee and assist assigned Unit Directors in managing financial resources. Partnership Stewardship Monitor and support site involvement with community/agency partnerships. May represent the County at major City, County, State task forces and planning committees. Manage and communicate with assigned Advisory Council. When requested, support strategic alliances and collaborative partnerships with other youth-serving organizations, members, parents, families and community organizations that are meaningful and outcome-driven. MINIMUM QUALIFICATIONS: Must be at least 21 years of age. Must possess a bachelors degree from a regionally accredited institution of higher learning, or equivalent combination of education and experience. Must have a minimum of 5 years of experience in nonprofit management and supervision, or an equivalent combination of experience and education. Must complete BSAC training (company-paid) within three (3) months of employment. Must submit three (3) professional references. Mandatory CPR and First Aid Certifications, or willingness to obtain within 3 months of employment. Valid State Drivers License; must be eligible to drive Club vehicles per our insurance. PREFERRED QUALIFICATIONS: Considerable knowledge of: the mission, objectives, policies, programs and procedures of Boys & Girls Clubs; and of the principles and practices of non-profit organizations. Demonstrated ability to organize, direct and coordinate operations; personnel supervision, recruitment and retention of key personnel; facilities management; and budget management. Strong communication skills, both verbal and written. Ability to manage multiple tasks and to develop solutions to problems with limited supervision. Ability to establish and maintain effective working relationships with Club Leaders, subordinates, Advisory Council members, community groups, and other related agencies. PHYSICAL AND MENTAL REQUIREMENTS: Must be detail-oriented, have good analytical abilities, high energy level and be comfortable performing multi-faceted projects in conjunction with day-to-day activities; initiative to work independently while functioning as a member of the team; ability to get along with diverse personalities, while displaying tact, maturity and flexibility; must respond well to changing circumstances, multiple and competing priorities, and crisis; must be willing and able to travel extensively, by car, throughout the region. HEALTH AND MEDICAL REQUIREMENTS: Must successfully complete a drug screening and background check prior to employment. ENVIRONMENT AND WORKING CONDITIONS: Daily contact with Club leaders, Club members, outside organizations and individuals to plan, coordinate and deliver programs. Normal internal office environment. Travel to special events and field trips required. Occasional weekend work required to accomplish objectives.