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  • Insurance Operations Director: Strategy & Transformation

    Price Waterhouse Coopers 4.5company rating

    Operations director job in Dallas, TX

    A leading global consulting firm seeks a Director in Operations Consulting to drive business growth and optimize insurance operations. You will lead strategic initiatives, mentor teams, and enhance customer service processes. The ideal candidate has at least 15 years of experience in consulting and insurance, along with a Bachelor's degree. This role is essential for maintaining executive-level relationships and ensuring customer satisfaction through effective management. A competitive salary ranging from $155,000 to $410,000 is offered, with various benefits applicable. #J-18808-Ljbffr
    $96k-127k yearly est. 3d ago
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  • Catalytic Investments Director: Data-Driven Impact

    Commit Partnership

    Operations director job in Dallas, TX

    A collective impact organization is seeking a Director of Strategic Investments to oversee multi-million dollar investment initiatives focused on economic mobility. The ideal candidate will manage partnerships, ensure investments align with overarching goals, and analyze data to inform strategies. The role necessitates strong project management and communication skills, with a commitment to equity and community impact. Competitive salary of $110,000 - $139,000 annually plus a bonus of up to 10%. #J-18808-Ljbffr
    $110k-139k yearly 4d ago
  • Vice President/General Manager - Traffic Control and Safety Services Industry

    Helix Traffic Solutions, LLC

    Operations director job in Dallas, TX

    Job Title: Vice President / General Manager Industry: Traffic Control and Safety Services Helix Traffic Solutions is a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provide quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast and the Mid-Atlantic regions. As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size. Job Summary: The Vice President / General Manager will oversee and manage all aspects of the Traffic Solutions Division's operations, with full accountability for strategic planning, operational execution, team development, and financial performance. Duties/Responsibilities: Full oversight of all division operations, ensuring alignment with organizational goals. Develops and manages the division's annual budget and strategic plan to achieve performance targets. Drives business growth through new and existing sales opportunities in the traffic solutions industry. Leads leadership development initiatives and ensures successful implementation. Provides constructive and timely performance evaluations to direct reports. Directs and supports strategic planning efforts at the division level. Identifies and implements process improvement initiatives for operational efficiency. Leads financial reviews and develops strategies to reduce costs and optimize profitability. Oversees all branch operations within the division, ensuring compliance and consistency. Performs additional responsibilities as assigned by the VP of Operations of Helix Traffic Solutions. Required Skills/Abilities: Deep understanding of company policies, procedures, systems, and business objectives. Strong grasp of fiscal and human resource management practices. Knowledge of compliance standards and government regulations within the industry. Demonstrated ability to grow business through sales and effective marketing strategies. Proven experience developing clear, effective divisional policies and procedures. Excellent verbal and written communication skills, with the ability to produce and present comprehensive reports. Strong interpersonal and negotiation abilities. Exceptional organizational skills and attention to detail. Strong analytical and problem-solving skills; able to make sound decisions under pressure. Inspirational leadership capabilities with a hands-on approach. Proficient in Microsoft Office Suite and relevant software tools. Education and Experience: Bachelor's degree in Business or a related field required. Minimum of five years of experience in the traffic control or related industry required. Full Benefits Package Offered: Medical, Dental, Vision Employer-Paid Life Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Annual Bonus Company Vehicle
    $116k-204k yearly est. 3d ago
  • Director-Support and Automation

    Immigrationjobs

    Operations director job in Richardson, TX

    Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond. Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. OVERVIEW: TheDirector of Support and Automationis a key technology leader at BAL, responsible for transforming how our firm delivers support and automation services to drive efficiency, scalability, and client satisfaction. This role oversees multiple critical functions-including Cobalt Support, Help Desk & Local Support, RPA (UiPath), and ServiceNow-and ensures theyoperateat peak performance while continuously evolving to meet the needs of our legal teams and clients. This is not a “keep the lights on” position. The Director will lead adata-driven, innovation-focused organization, using metrics and analytics toidentifyopportunities for automation, improve service delivery, and enhance the overall user experience. By partnering closely with legal teams and firm leadership, this role will shape the future of support and automation at BAL, ensuring technology becomes a strategic enabler for our business. PRIMARY RESPONSIBILITIES: Operational Leadership Oversee day-to-day operations of Cobalt Support, Help Desk, RPA, and ServiceNow teams. Establish andmonitorkey performance indicators (KPIs) to measure team efficiency and service quality. Implement metrics-driven management practices, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and capacity planning to ensureoptimalresource allocation. Use operational data toidentifytrends, improve SLA compliance, and proactively reduce ticket volumes. Drive improvements inbotperformance and latency for UiPath automation. Optimize ServiceNow usage for ticketing and automation functions. Strategic & Continuous Improvement Develop and implement strategies to reduce ticket volumes through automation, self-service, and process optimization. Leverage data analytics toidentifytrends, recurring issues, and high-impact opportunities for automation. Partner closely with legal teams to understand pain points and design solutions that improve efficiency and user experience. Create a framework for prioritizing automation initiatives based on business value, operational impact, and user satisfaction. Evaluate and recommend new tools, technologies, and processes to enhance support and automation capabilities, ensuring alignment with firmobjectives. Champion a continuous improvement mindset, using metrics and feedback loops to refine automation strategies and deliver measurable results. Team & Vendor Management Oversee andoptimizeresource allocation across support and automation teams to maximize productivity and efficiency. Drive continuous improvement initiatives aimed at increasing team output, delivering higher-quality solutions, and improving alignment with legal team needs. Implement strategies to enhance customer service and user experience, ensuring legal teams receivetimely, effective support. Manage vendor relationships for platforms such as UiPath and ServiceNow, ensuring contracts and services deliver maximum value. Monitor team performance using capacity planning, KPIs, and operational metrics toidentifyopportunities for improvement and ensureoptimalutilizationof resources. Foster a culture of accountability and innovation, encouraging teams to propose and implement solutions that reduce friction and improve service delivery. Collaboration & Communication Partner with CIO and other IT leaders to align support and automation strategies with firmobjectives. Communicate effectively with executive leadership and legal stakeholders. Drive change management initiatives to ensure smooth adoption of new processes and technologies. QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field (Master's preferred). 5+ years of IT leadership experience, managing multi-functional teams and driving operational improvements. Proven ability to lead IT support and automation functions in a mid-to-large organization. Strong operational leadership with a track record of process optimization, continuous improvement, and metrics-driven management (KPIs, SLAs, CSAT, NPS). Familiarity with ITSM tools (ServiceNow preferred) and RPA platforms (UiPath preferred), with enough technical acumen to guide solutions. Excellent communication and stakeholder management skills, including the ability to build trust and collaborate effectively with legal teams and executive leadership. Experience in budget ownership, vendor management, and ensuring maximum value from technology investments. Knowledge of automation strategies beyond RPA, including emerging technologies such as AI-driven automation. Experience in professional services or complex, client-facing environments, and working closely with legal teams is a plus. Knowledge of ITIL principles or similar service management frameworks preferred Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to *******************. #J-18808-Ljbffr
    $99k-154k yearly est. 5d ago
  • Director of Operations

    Confidential Jobs 4.2company rating

    Operations director job in Dallas, TX

    As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market. This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses. As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region. Summary of Key Responsibilities Operational Leadership & Performance: Drive the operational, financial, and clinical performance of all dental offices within the region. Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction. Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results. Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives. Team Development & Leadership: Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement. Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention. Foster an environment that encourages transparent communication, teamwork, and alignment with company values. Patient Care & Clinical Excellence: Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met Job Requirements Bachelor's degree At least three years of experience managing multiple practice/site locations (3+) preferably in the Dental Industry Proven track record of year-over-year growth Proven track record of measurable, successful customer service initiatives Ability to forecast and analyze business trends to maximize territory performance and profitability Ability to create and maintain a budget Travel within the required territory (5 days in the field). Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements
    $83k-135k yearly est. 3d ago
  • Director of Asset Management - Multifamily

    Percy

    Operations director job in Dallas, TX

    At Percy, we're building new ways to help talented professionals find meaningful careers in the multifamily industry. We're currently seeking a high-performing Asset Manager to oversee operations across 5,000+ units of Class A/B multifamily properties. This is a prime opportunity for an experienced asset manager who's passionate about driving financial performance and strategic growth. With a focus on underwriting, acquisitions, and financial management, the right candidate will have the autonomy and resources to deliver real impact, backed by a growing company with a strong investment outlook. If you'd like to be considered, please submit a resume for review. Responsibilities Oversee asset management for 5,000+ units across 10-15 properties Lead financial analysis, including ROIs, debt management, and cash yields Collaborate on underwriting and acquisition processes Travel 20-25% of the time to various property locations Develop strategies to enhance property performance and value Qualifications 4+ years of asset management experience in Class A/B multifamily Strong financial acumen with the ability to think beyond numbers Experience with underwriting and acquisitions Background in private equity or owner-operator firms preferred Comfortable with regular travel Perks Earn up to $225k in total compensation, including salary and bonuses Bonus potential of 15-25% based on property performance Opportunity to grow with a company expanding its asset portfolio Potential for long-term earnings based on property success Relocation candidates considered We look forward to reviewing your application!
    $225k yearly 1d ago
  • Senior Managing Director, Development

    Shine Associates, LLC 4.0company rating

    Operations director job in Dallas, TX

    SPECIFICATION SENIOR MANAGING DIRECTOR, DEVELOPMENT - MARKET LEADER Shine Associates, LLC (‘Shine') has been retained to search, identify, and recruit a Senior Managing Director of Development on behalf of our client(‘Company'). The position will be located in the Dallas, TX office. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning our client provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. SENIOR MANAGING DIRECTOR VISION The primary vision for the Senior Managing Director is to partner with leadership to launch the Company's Residential as a top-tier national and local development platform-achieving a ‘Top Five in Five' objective. This market leader will demonstrate an entrepreneurial spirit, building and growing both the team and the business to achieve a minimum of one new construction start per year. The leader will embrace thoughtful, efficient institutional discipline and foster a culture of transparent, collaborative risk management. SENIOR MANAGING DIRECTOR, DEVELOPMENT ROLE The Senior Managing Director of Development leads the sourcing and execution of the Company's development and new construction strategy, managing all facets of new projects to achieve financial and growth targets. This position reports to the President of Multifamily Development and will interface extensively with real estate owners, brokers, and senior executives. Applicants must have strong interpersonal skills, exceptional verbal and written communication, and 10-15 years of real estate development experience. This leader will also build and develop a local development team and support the formation of a local construction team to ensure evergreen, market-leading operations within the community. KEY RESPONSIBILITIES Source new development opportunities, with the overall goal of one+ new construction start per year. Achieve this goal through building, developing and maintaining relationships with key stakeholders including brokers, consultants, land sellers, equity partners, lenders, etc. in the market to identify feasible, financeable, and profitable new initiatives. Negotiate or assist in the negotiation of complex legal instruments including contracts, easements, term sheets, loan documents, joint venture agreements, municipal agreements, joint development agreements, etc. Develop and perform financial analyses and entitlement risk underwriting, which forms the basis for site selection and the Company's spending of pursuit capital and allocation of investment capital. Manage the pre-entitlement process by maintaining accurate pursuit cost forecasting and reporting and implement and execute programs and processes to ensure pro-forma development budgets, underwriting, schedules, quality, and standards are met and completed in accordance with adopted Company policies. Supervise development production team members and managers by interviewing, orienting, training and mentoring employees, and managing their performance in accordance with Company policies, values, and business practices. Fully engage and work with the Multifamily Business Lead and discipline team leaders in achieving the market's financial and growth goals by participating in team meetings and calls, keeping team members informed about status of new development work, and actively working with the team on new business development, meetings with clients and investors, and other RFPs. Participate in routine Investment Committee meetings that focus on proposed development projects by making presentations on said projects, working with and assisting the Managing Director in project financing, and reviewing and providing progress updates on projects under pursuit, under construction and under lease-up. Discuss strategy and provide input to the strategic decisions and direction of the Company's Development & Construction business, and act as a conduit to Managing Director for team members, client, and key stakeholder questions, concerns, and issues related to business, education, or human resources operations. Manage complex development projects under construction to ensure developments remain on time and on budget; interact with construction team members and third-party general contractors to achieve business plan goals on specific assets. Manage consultant third party consultants to identify, entitle, design, finance, permit, construct, lease, manage and dispose of new development projects. Accountable for coordinating work activities, ensuring open communication between consultants and Company project team members, lenders and equity investors as needed, by researching and communicating ongoing project status. KNOWLEDGE, SKILLS AND ABILITIES Ability and preference for working in a team-oriented setting, and interacting with several departments (Development, Construction, Asset Management, Property Management, and Finance) that provide functional expertise and insights toward proper product positioning. Deep and broad experience in multi-family development and new construction, including market and sub-market familiarity with the demand drivers supporting the growth of this business, plus prior entitlement experience and a solid understanding of construction means and methods to lead initial and on-going project planning meetings. Strong research skills and ability to identify and compile information to support the investment thesis and clearly articulate those findings to the Company's Investment Committee and prospective capital partners. Strong ability to solve problems and multi-task in a fast-paced environment. Demonstrated ability to read, write, negotiate, and communicate effectively to comprehend and/or complete legal contracts, partnership documents, loan documents, financial spreadsheets, and human resources documents and to create and make presentations to Board members, Executive members, partners, lenders, and staff. Demonstrated ability to read and comprehend architectural, structural engineering and civil engineering plans. Extensive experience in negotiating Architectural and Engineering Consulting Agreements, Easement Agreements and other related documents affecting title and survey. Demonstrated high proficiency in Microsoft Word and Microsoft Excel to complete required reports and employment documents. Demonstrated excellent mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate yields and internal rates of return to develop project proformas, Regional financial forecasts, budgets, and other fiscal reporting information. Demonstrate high proficiency in real estate modeling and underwriting, as well strong understanding of real estate finance and structured finance concepts. Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff, as well as consultant teams. Employment history that demonstrates the application and usage of a development (and construction) and/or facilities background sufficient to design, lead, and direct development and construction activities and projects from design to completion. OTHER RESPONSIBILITIES: Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary. Communicates, enforces, and follows the Company's established policies and procedures by monitoring and auditing compliance, reviewing reports and data related to operational processes, correcting violations or infractions, and implementing measures and tools that prevent deficiencies. Stimulates and supports the team in developing and implementing ideas that improve process, productivity, and effectiveness, and champions business improvement efforts throughout the Region(s). Keeps abreast of changes and emerging developments in technology, construction and development management industry standards, and business best practices by attending internal and external training, business meetings, conferences, and other events, gathering research and subscribing to electronic and print publications, networking with professional associations, and using other methods to obtain business and professional information. EXPERIENCE 10-15 years of real estate development experience Proven success in sourcing transactions Definable experience with entitlements, permitting and design Thorough understanding of development budgeting and underwriting COMPENSATION The Company is prepared to offer a competitive compensation package in accordance with the candidate's experience and ability to be a market leader on behalf of the Company. CONTACT INFORMATION Shine Associates, LLC 45 School Street Suite 301 Boston, MA 02108 ************************** Timothy M. Shine, Principal ************** ************************** Hillary Shine, Principal ************** ******************************
    $99k-203k yearly est. 2d ago
  • Head of Operations

    Areti Group | B Corp™

    Operations director job in Frisco, TX

    Employment Type: Full-Time Salary: $100-140k per annum About the Company Join a leading, high-growth global technology business with a modern, flexible approach to on-site and hybrid working from our Frisco, TX office. This is a rare opportunity to step into a strategic, senior operations role that will continue to expand in scope. You will play a pivotal part in shaping, scaling, and owning the global back-office operations that power our business worldwide. If you thrive in a fast-paced technology, business services, or professional services environment - and you're ready to take on a role with genuine growth trajectory - this could be the perfect next step. Role Overview We are seeking a proactive, structured, and highly capable Head of Operations to take ownership of all operational functions within our organisation. This role blends strategic leadership with hands-on operational execution, covering sales operations, financial controls, outreach, administration, and client engagement. You will oversee both U.S.-based operational staff and a distributed offshore team, ensuring seamless delivery, operational excellence, and continuous improvement across the organisation. Key Responsibilities: 1. Financial & Administrative Leadership 2. Sales Operations & Account Support 3. Outreach & Relationship Management 4. Global Back-Office Operations & Administration 5. Client-Facing Support & Delivery Skills & Experience Needed 4-5+ years in operations within technology, business services, or professional services Strong financial literacy (budgeting, expense approvals, financial governance) Experience within large-scale SaaS or software-driven businesses is highly desirable Excellent organisational, prioritisation, and multitasking abilities Strong written and verbal communication skills; polished, professional English essential Confidence managing distributed teams across multiple time zones Ability to work independently, drive improvements, and build scalable operational frameworks
    $100k-140k yearly 3d ago
  • U.S. Private Bank - Private Banker - Managing Director

    Jpmorgan Chase & Co 4.8company rating

    Operations director job in Dallas, TX

    Job Information Job Identification 210700344 Business Unit Asset & Wealth Management Posting Date 01/09/2026, 08:59 PM Job Schedule Full time Job Shift Day Job Description We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first‑class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals. Job Responsibilities Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience Generate business results and acquire new assets, both from existing client base and new client acquisition Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs Partner with internal specialists to provide interdisciplinary expertise to clients when needed Connect your clients across all lines of business of J.P. Morgan Chase & Co. Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach Strictly adhere to all risk and control policies, regulatory guidelines and security measures Required Qualifications, Capabilities, and Skills Bachelor's Degree required Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date Proven sales success and strong business acumen Strong community presence with an established network Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts Focuses on the client experience and works tirelessly on the client's behalf Preferred Qualifications, Capabilities, and Skills MBA, JD, CFA, or CFP preferred Proactive, takes initiative, and uses critical thinking to solve problems Dynamic and credible professional who communicates with clarity and has exceptional presentation skills Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business Experience with and in depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team J.P. Morgan Asset & Wealth Management delivers industry‑leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. #J-18808-Ljbffr
    $147k-243k yearly est. 4d ago
  • Director, U.S. Deputy CISO

    Scotiabank 4.9company rating

    Operations director job in Dallas, TX

    Select how often (in days) to receive an alert: Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets Global Banking & Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future! Purpose The US Deputy Chief Information Security Officer (Deputy CISO) will support the MD & US CISO in building robust United States technology risk (includes all non-financial risks such as Cyber Risk, Availability, Resiliency Risks and Operational Risk) related controls and processes and ensure they are maintained and adhered to in the assigned portfolio. Along with the MD & US CISO the Deputy CISO will collaboratively assess, evaluate and remediate increasingly complex technology risk, design controls and assist in their implementation in the USA, a key growth market. Acts in the line of defense as Internal Control (1B) to ensure implementation of initiatives in accordance with regulatory expectations, risk appetite, organizational risk practices and evolving business practices. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. What You'll Do Champion a customer focused culture to deepen relationships with Sr. leadership, peers, and functional groups by leveraging IT and risk expertise. Partners across senior executives US CIO, Global CISO, Risk, Operations, compliance and legal teams to deliver improved US regulatory outcomes and strategies. Supports in the US 1st line Technology Risk, Cyber Security and Internal Controls teams. Alongside with the MD & CISO, the Deputy CISO will collaborate with US CIO and Global CISO, in leading frequent interaction and reporting to US Federal Regulators. Support in overseeing critical 1st Line of Defense (1B) function in highly regulated US Technology realm with ongoing guidance to support the implementation of, and compliance to, established IT Standard, Policies, Procedures, regulatory, operational risk and cyber risk requirements through active engagement, guidance and counselling. Support in leading US 1st Line of Defense (1A) teams and Risk owners, to build their capability to identify, assess, mitigate and monitor risks associated with their use of information and IT systems. Is primary interface and conduit between the 1A risk owners and other risk groups or advisors in various business areas (Internal Controls, Audit, Cyber Security, Privacy, Fraud, Resilience, Availability) to spearhead the facilitation and execution of risk management activities. Support in Managing Technology Risk identification, assessment, prioritization for relevant business areas. Ensures observations, issues and outputs are tracked and actioned. Support in leading US Technology risk control testing and monitoring and guides all US based Technology Risk Owners with remediation plans. Partner with and face other risk groups to assess, implement and communicate new/updated risk controls, frameworks, policies, risk indicators, metrics and limits. Oversee analyses of systems or asset data and deliver monthly / quarterly reporting for senior management, Internal Controls, GRM, Compliance, Audit, Operational Risk or 1A stakeholders. Leads team that develops reports and presentations to deliver updates on KPIs/KRIs to various audiences, including senior business risk committees. Develop or manage programs to establish KRI performance within the bank's risk tolerance. Prioritize risk activities, ensure timely remediation and elevate when necessary. Evangelize for Technology Risk and promote a strong risk culture in partnership with the risk owners. Co-ordinate SOX control testing. Facilitate evidence collection and elevate conflicts or roadblocks to relevant SME to ensure control testing is completed as per schedule. Prepare quarterly SOX attestations. Ensuring that sound and consistent information security architectures that have been defined and documented are leveraged and effectively communicated to local business lines and technology support groups. Support in the directing, assuring, and advancing the security of the Scotiabank Group's networks, including the reliability and manageability of logical access security and application change control operations locally. Pursuing security and control process improvements and the protection of emerging technologies and new delivery systems; In collaboration with the Central ESS/CSS/GSS functions. Working closely with Global Security Operation Services, Global Advisory Services and Enterprise Security Services to facilitate communication, support and transmit the Bank's Information Security vision as developed by the global CISO. Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Scope includes compliance with information security regulations, user education and access, and cybersecurity. Accountable for understanding, communicating and ensure compliance with Scotiabank's Information Security Policies as defined by Global Security Operation Services and Enterprise Security Services functions. Leads the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations. Provides and maintains technical expertise on security aspects of systems, applications, and networks currently resident in the company and those planned for in the future. Reviews system development, maintenance and acquisition efforts to ensure efficient and adequate security provisions. Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Champion a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. What You'll Bring Candidates should have a breadth of Technology and non-financial Risk management experience. 10+ years (governance, operations, audit, cyber, control functions, compliance, risk management). Candidates require expert leadership, communication (both verbal and written) and influencing capability, supported by well-developed logical thinking competencies. Proficient written and verbal communication required at all levels of the organization is essential. Requires expert Technology risk management experience in multiple areas including but not limited to; internal controls, systems design, security, availability/stability/resiliency, disaster recovery, third party risk management, change management, release management, audit, regulatory risk, logical access, software currency. Exposure to cloud controls would be an asset. Proven experience in risk or Cyber security leadership preferably with deep knowledge of US and GBM businesses including related systems, procedures, regulations expected. Ability to balance contesting or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and advanced negotiation, project management, governance and influencing skills. Strong presentation design and delivery expected as part of the leadership team. Data Analytics and Visual dashboarding would be desirable. Knowledge or understanding of Risk / Control frameworks (ITIL, ISO, COBIT, NIST, FFIEC). Advanced degree in Computer Science, Engineering, Business Commerce or equivalent experience. Additional relevant Certifications would be an asset - ITIL V3 Foundation Cert. in ITSM, COBIT, CRISC, CISSP. Interested? If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture. What's in it for you? Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well‑being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. #DALLAS Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr
    $105k-131k yearly est. 4d ago
  • Project Manager, Banking Operations

    BIP

    Operations director job in Plano, TX

    Business Integration Partners (BIP) is Europe's fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society. BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Financial Services business serves Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients. BIP is currently expanding its footprint in the United States, focusing on growing its Capital Markets and Financial Services lines. Our teams operate at the intersection of business strategy, technology, and data to help our clients in driving smarter decisions, reducing risks, and staying ahead in a fast-evolving market environment. About the Role: The Project Manager will deliver medium-to-large technology projects within the Payments and Wires portfolio. This role manages scope, timelines, risks, workforce planning, vendor deliverables, and reporting into senior technology leadership. You must have valid US work authorization and must physically reside around the posted city, within a 50-mile commute. We are unable to support relocation costs. Please do not apply for this position unless you meet the criteria outlined above. Key Responsibilities: Manage end-to-end delivery of technology projects within our investment banking client's Payments/Wires programs. Develop project plans, milestones, RAID logs, status reporting, and financial forecasts. Coordinate technology teams (engineering, architecture, QA), operations, and third-party vendors. Ensure adherence to governance, risk controls, and internal banking processes. Support resource planning across onshore/offshore teams. Present updates to leadership organization. Required Skills: 3-10+ years as a project manager in banking/financial technology Experience managing software development lifecycle (SDLC) projects Strong communication, documentation, and stakeholder management Familiarity with payments, wires, clearing, or settlement system Preferred Skills: PMP, CSM or similar certification Experience working within large enterprise PMOs Reporting/analytics (Excel, PowerPoint, JIRA) **The base salary range for this role is $105,000 - $145,000** Benefits: Choice of medical, dental, vision insurance. Voluntary benefits. Short- and long-term disability. HSA and FSAs. Matching 401k. Discretionary performance bonus. Employee referral bonus. Employee assistance program. 11 public holidays. 20 days PTO. 7 Sick Days. PTO buy and sell program. Volunteer days. Paid parental leave. Remote/hybrid work environment support. For more information about BIP US, visit ********************************* Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.
    $105k-145k yearly 2d ago
  • Managing Director

    Taylor Ryan Executive Search Partners

    Operations director job in Dallas, TX

    Managing Director Salary: $150-$185k/year + profit sharing Schedule: Monday - Friday; 8am-5pm Reports to: Director of Property Management Overview: The Managing Director will be responsible for driving the growth of our third-party property management services. This senior leadership role is focused on establishing and maintaining strong relationships with prospective clients, building a robust sales pipeline, and achieving revenue goals. This role will also involve overseeing and managing the property management teams, ensuring operational excellence, and fostering a collaborative work environment that supports client success. Key Responsibilities: -Sales & Business Development: Identify, engage, and build relationships with potential clients in need of third-party property management services. Develop and execute a comprehensive sales strategy to attract new business and expand market share in the commercial real estate sector. Lead efforts to build a strong sales pipeline and convert prospects into clients, driving revenue growth and ensuring financial targets are met. Negotiate and close contracts with clients, ensuring competitive terms and long-term partnerships. -Revenue Generation: Establish and execute a clear revenue growth strategy, including pricing strategies, upselling, and cross-selling additional services to clients. Monitor financial performance, track revenue growth, and ensure profitability in the delivery of property management services. Set and meet sales targets, providing regular performance updates to the executive team. -Property Management Team Leadership: Lead, mentor, and manage property management teams to ensure high standards of service delivery, client satisfaction, and operational efficiency. Ensure the team has the tools, resources, and support needed to successfully manage the properties under their care, while also optimizing operational workflows. Develop and implement best practices and performance metrics to drive consistency, operational excellence, and continuous improvement within the team. Create and foster a culture of collaboration and accountability within the property management department. -Client Relationship Management: Act as the main point of contact for key clients, ensuring strong relationships and maintaining high levels of client satisfaction. Proactively address and resolve any issues or concerns related to property management, ensuring clients' needs are met and exceeded. Deliver regular reports to clients on the status of their properties, financial performance, and any recommendations for improvements or investments. -Strategic Planning & Growth: Collaborate with the executive team to develop long-term growth strategies for the property management business. Stay informed on industry trends, market conditions, and competitive landscape to identify opportunities for innovation and service enhancement. Contribute to the development of the firm's strategic vision and positioning within the commercial real estate market. -Budget & Financial Oversight: Develop and manage the budget for property management services, ensuring efficient resource allocation and cost control. Regularly review financial performance and identify opportunities for cost-saving initiatives while maintaining high-quality service delivery. -Reporting & Analysis: Prepare regular performance reports for the executive team, including financial performance, key metrics, client satisfaction levels, and team performance. Analyze market trends and customer feedback to refine strategies and ensure the continued growth and success of the business. -Qualifications: Proven experience in commercial real estate, with a strong background in property management services. Minimum of 7-10 years of leadership experience in business development, sales, or operations, ideally within property management or a related field. In-depth knowledge of the commercial real estate market, trends, and client needs. Strong business acumen, with a track record of successfully driving revenue growth and achieving sales targets. Exceptional leadership and team management skills, with experience in leading cross-functional teams. Excellent communication, negotiation, and relationship-building skills. Ability to think strategically while maintaining focus on day-to-day operations and client satisfaction. Bachelor's degree in Real Estate, Business Administration, or a related field (MBA preferred). Professional designations (e.g., CPM, RPA) or industry certifications are a plus. -Compensation: Competitive salary and performance-based incentives. Benefits package includes health, dental, and retirement plans.
    $150k-185k yearly 1d ago
  • Head of People Operations

    Flooret

    Operations director job in Dallas, TX

    Reports To: Director of Finance ABOUT THE JOB Some companies grow and their people systems quietly fall apart. Titles drift. Comp gets inconsistent. Records don't match reality. Everyone assumes “someone else” is on it. We're hiring a Head of People Operations to make sure that never happens at Flooret. This role is for someone who notices when data doesn't reconcile, when processes rely on memory instead of documentation, and when small inconsistencies today become big problems at scale. If you're the type of operator who feels compelled to fix things before they break - and takes personal pride in getting it right - keep reading. This role is about preventing failure, not reacting to it. It's about operational integrity, not HR theater. It's about building systems leadership can trust without asking twice. Please follow the link below to complete a 7-minute survey to be considered for employment: **************************************** ABOUT THIS ROLE The Head of People Operations is responsible for ensuring Flooret's people operations are accurate, consistent, and scalable. This role owns the design, oversight, and execution quality of core people processes, including onboarding, offboarding, employee records, compensation administration, benefits coordination, and employment compliance. You will partner closely with Finance, leadership, and external vendors to ensure people-related decisions are implemented correctly and maintained in dependable systems. This is not a task-based administrative role. You are not expected to process payroll or act as an HR generalist. You are expected to own the integrity of people operations, identify risk before it becomes an issue, and ensure the organization can scale without friction or confusion. WHO THRIVES IN THIS ROLE You like facts. You like clarity. You like systems that work the same way every time. You don't like guessing. You don't like loose ends. You don't like being told “it's probably fine.” Once you understand how a process operates, you naturally become the person others rely on because you know how it works - and where it can fail. Your communication style is straightforward, factual, and grounded in specifics. Your credibility comes from accuracy, follow-through, and being right. If you enjoy loosely defined roles, constant improvisation, or highly subjective people work, this role may be frustrating. If you enjoy precision, structure, and ownership, you'll thrive here. WHAT YOU'LL DO Own and maintain people operations systems • Design and manage onboarding and offboarding processes • Maintain accurate employee records, titles, compensation data, and documentation • Ensure consistency and data integrity across people, benefits, and finance-related systems • Identify gaps, inconsistencies, or risks and resolve them proactively Oversee compensation and benefits administration • Partner with Finance and vendors to ensure accurate payroll and compensation outcomes • Administer commissions, bonuses, and incentives according to approved structures • Coordinate compensation changes, promotions, and role updates • Support annual review and merit cycles with clean data and documentation Ensure compliance and documentation rigor • Ensure consistent application of company policies and procedures • Coordinate multi-state employment requirements with outside partners and counsel • Maintain documentation for role changes, employee relations matters, and terminations • Track acknowledgements, trainings, and required compliance items Support managers and leaders with clarity • Serve as the primary resource for people operations processes • Provide managers with clear documentation, timelines, and expectations • Escalate judgment-based or sensitive matters appropriately • Ensure people processes are applied consistently across the organization QUALIFICATIONS & EXPERIENCE • 3-7 years of experience in People Operations, HR Operations, or a similar operational role • Experience overseeing payroll, benefits, and compensation processes without necessarily processing them • Familiarity with multi-state employment environments • Strong attention to detail and comfort owning complex systems • Ability to manage recurring processes and deadlines with consistency • High level of discretion and professionalism COMPENSATION • Base salary of $90,000-$100,000 depending on experience • Meaningful bonus opportunity tied to execution quality, accuracy, and operational effectiveness HOW SUCCESS IS MEASURED • Accurate, dependable people data and documentation • Smooth, predictable onboarding and offboarding • Compensation and benefits changes executed correctly and on time • Minimal operational friction for managers and employees • No surprises stemming from people operations execution WHY FLOORET Flooret is a fast-growing flooring company built on quality, transparency, and operational discipline. We move quickly, expect ownership, and value people who take pride in getting things right. This role offers real responsibility and the opportunity to build people operations systems that support Flooret's growth for years to come.
    $90k-100k yearly 4d ago
  • Senior Director, Major Incident Management & Resilience

    Newrez LLC

    Operations director job in Coppell, TX

    A leading financial services company in Texas seeks a Senior Director of Major Incident Management responsible for leading incident response across the enterprise. The role involves defining strategies, leading a team, and ensuring effective communication and business impact mitigation during incidents. The ideal candidate will have extensive experience in technology operations, proven leadership skills, and a background in financial services, focusing on continuous improvement and compliance. #J-18808-Ljbffr
    $114k-166k yearly est. 1d ago
  • Senior Amazon Director

    Dreamhire.com

    Operations director job in Denton, TX

    This role focuses on client satisfaction and retention to build loyalty, while overseeing operations. serves as a key operations role and represents the organization publicly. Roles & Responsibilities Ensure ClickUp profiles are consistently updated correctly. Oversee a seamless onboarding process for new clients. Manage a streamlined client offboarding process, ensuring proper documentation and centralization. Ensure team members complete training videos as they are released. Responsible for executing Amazon audits. Manage the operation of the Amazon support desk. Ensure Amazon teams monitor and understand their churn metrics monthly. Establish clear and effective communication between account managers and clients. KPIs 90% of Amazon clients meet 100% of their ad spend budget. Maintain a churn rate below 7.5% per month for the Amazon department. 90% of audits are completed and followed up on within five business days. 30% of active clients leave a review on Google. 30% of clients are billed for performance bonuses. 95% of clients successfully launch within seven business days of starting, including: Onboarding calls with clients. Strategy sessions. Internal team onboarding calls. Task assignments. Produce one case study every quarter. Ensure less than 20% of client offboarding includes negative feedback. Maintain a 150% margin per team member. Daily Responsibilities Cultivate and sustain long-term client relationships. Oversee client progress at key intervals (30, 60, and 90 days). Support milestone achievements and brand management initiatives. Identify and resolve ongoing client challenges, ensuring satisfaction. Lead retention efforts by providing tailored proposals, negotiating contracts, and recommending upgrades or upsells. Monitor quarterly survey responses to ensure client satisfaction. Propose strategic enhancements to improve client performance. Ensure client needs are met and contractual tasks are completed on time. Gain in-depth knowledge of clients' businesses, competitors, and marketing goals to solve business challenges. Regularly track and report client progress to confirm goals are met. Conduct account and onboarding audits based on the Account Audit Checklist. Participate in bi-weekly board reviews to: Monitor design team workload and current projects. Confirm sufficient client work across core areas (SEO, troubleshooting, design, images, copy, catalog, etc.). Ensure timely task completion and consistent progress. Track milestone progress with the brand manager. Coordinate with the brand manager for issue resolution, leaving tasks on their client board as needed. Preferred Qualifications Preferred 3+ years of Amazon Seller Central experience or equivalent knowledge. Comprehensive understanding of Seller Central, including flat files, FBA, PPC, brand registry, and related tools (e.g., Helium10). 2+ years of agency experience, with a focus on dynamic client needs. At least 2 years in a management role, with team leadership, hiring, and performance management experience. Ability to thrive in a fast-paced environment, effectively managing tasks and setting priorities. Proficiency with tools like Zoom, Slack, and ClickUp (or similar project management software). Strong project management skills and enthusiasm for eCommerce. Client-focused with experience conducting calls and account management to grow Amazon sales. Benefits Yearly bonuses based on performance. Health benefits (medical, dental, and vision) after 90 days. Seven paid company holidays. #J-18808-Ljbffr
    $114k-165k yearly est. 2d ago
  • Operations Manager

    Aretiforce | B Corp™

    Operations director job in Frisco, TX

    📍 Dallas, Texas (Frisco) Flexible Working 💼 Full-Time 💰 $100-140k per annum About the Company Join a fast‑growing technology partner business with a modern, flexible approach to hybrid working from our Dallas office. This role offers the opportunity to take ownership of critical operational functions that support our sales, delivery, and client‑facing teams across the U.S. and offshore. If you thrive in a high‑growth technology or professional services environment - and you're ready to step into a role with genuine impact and visibility - this could be the ideal next move. Role Overview We are seeking a proactive, structured, and highly capable Operations Manager to drive operational excellence across the business. This position combines hands‑on execution with leadership responsibility, covering financial controls, sales operations, reporting, outreach processes, administration, and client engagement. You will manage both U.S.-based team members and an offshore support team, ensuring efficient workflows, consistent delivery, and continuous process improvement across the organisation. Key Responsibilities 1. Financial & Administrative Coordination Approve expenses and monitor budgets Maintain financial governance across teams and projects 2. Sales Operations & Reporting Oversee CRM processes (Salesforce strongly preferred) Manage accurate pipeline, forecasting, and performance dashboards 3. Outreach & Relationship Support Coordinate outbound operations and engagement workflows Support client communications and follow‑up activities 4. Global Back‑Office Operations Lead and support both U.S. and offshore operational staff Streamline and optimise processes to increase efficiency 5. Client‑Facing Support & Delivery Join client calls and support contract administration Build and maintain strong client and partner relationships Skills & Experience Needed 4-5+ years in operations within technology, business services, or professional services Strong financial and budget management skills Experience working with or supporting large‑scale SaaS or software‑driven organisations Excellent organisational, prioritisation, and multitasking abilities Strong written and verbal communication skills Confidence managing distributed teams across multiple time zones Proactive, solutions‑focused mindset with the ability to build scalable frameworks
    $100k-140k yearly 3d ago
  • Director of Operations And Business Development

    Cornerstone Caregiving

    Operations director job in Waxahachie, TX

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 130 offices across 37 states in under 4 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities We are the best… More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Work Location: In person
    $80k yearly 3d ago
  • Moving and Packing Operations Manager

    Servpro Team Shaw

    Operations director job in Grapevine, TX

    SERVPRO Team Shaw - Ranked 2024 #4 Fastest Growing Mid-Market Company in DFW & #69 Fastest Growing Private Restoration/Construction Company in the Country SERVPRO Team Shaw is one of the largest SERVPROs in the Country and has grown from one location in 2020 to 33 locations today across three major markets. We assisted over 5000+ customers with water and fire emergencies across the DFW and Texas. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today! Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Contents Field Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with bonuses and the opportunity to learn and grow. Key Responsibilities: As a Contents Field Manager, you will lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customers' personal property after fire, water, or other types of property damage. This role requires exceptional organizational skills, customer service expertise, and the ability to lead a team in a fast-paced, often high-stress environment. In this role, you will also: Oversee the pack-out, inventory, and transportation of customer contents from affected properties Manage the cleaning, restoration, and storage process for personal belongings, using specialized equipment and software Ensure accuracy of inventory tracking, documentation, and communication with both customers and insurance adjusters Train, supervise, and schedule contents technicians and warehouse staff to meet production goals and quality standards Collaborate with project managers, estimators, and insurance representatives to ensure seamless job execution Conduct quality control inspections to ensure items are properly cleaned, restored, and packaged for return Communicate with homeowners and commercial clients regarding the status of their belongings, demonstrating empathy and professionalism Implement safety protocols and maintain a clean, organized warehouse and contents cleaning area Coordinate timely delivery and return of contents to customers once the property has been restored Maintain detailed and accurate documentation using SERVPRO software (e.g., Xactimate, iCat, Encircle, or other platforms) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Availability for overtime and on-call hours may be required during peak demand or emergency responses Qualifications Required: High school diploma or equivalent 2+ years of experience in restoration, moving services, inventory management, or related fields Excellent communication and organizational skills Valid driver's license with a clean driving record Proficiency with inventory software and Microsoft Office Suite Ability to lift and move heavy items (up to 50 lbs.) and work in physically demanding environments Preferred: Experience in the restoration industry, specifically contents handling or pack-out operations Certifications from IICRC (such as Fire and Smoke Restoration Technician or Contents Processing Technician) Familiarity with SERVPRO systems (e.g., WorkCenter, Xactimate, DryBook, iCat) Experience leading teams or supervising staff in a warehouse or field environment Strong customer service skills and the ability to handle sensitive or emotionally charged situations Benefits Medical, Dental, Vision Paid Time Off Sick Paid Time Off Matching 401K Competitive compensation Personal Development Opportunities All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
    $49k-86k yearly est. 2d ago
  • Regional Director of Construction

    Hasen

    Operations director job in Fort Worth, TX

    Job Title Regional Director of Construction Department Operations / Construction Reports To SVP of Operations The Regional Director of Construction is responsible for leading Hasen's construction operations within an assigned region, ensuring projects are executed safely, on schedule, within budget, and to Hasen's quality standards. This leader manages and mentors Project Executives, Project Managers, Superintendents, and support staff while driving consistent processes across preconstruction handoff, buyout, scheduling, project controls, documentation, and closeout. The role serves as the primary operations leader for regional performance and is accountable for client relationships, team development, risk management, and financial results. Key Outcomes (What Success Looks Like) Regional projects consistently meet schedule milestones with proactive recovery planning when variances occur. Predictable financial performance through accurate forecasting, disciplined cost control, and timely change management. Strong safety performance and consistent enforcement of Hasen's safety standards and jobsite culture. High-quality delivery with reduced rework, effective punch/list management, and smooth turnover/closeout. High-performing teams with clear accountability, coaching, and talent development. Strong client and partner relationships resulting in repeat work and referrals. Essential Duties & Responsibilities Regional Leadership & Team Management Lead regional construction operations and set expectations for performance, accountability, and culture. Recruit, develop, mentor, and retain top talent across project management and field leadership. Establish staffing plans for current and upcoming work; ensure teams are properly resourced. Conduct regular performance check-ins with project leaders and support corrective action plans as needed. Facilitate consistent implementation of Hasen SOPs, standards, and best practices across projects. Project Execution Oversight Oversee project delivery from turnover through closeout; ensure alignment with contract requirements and Owner expectations. Review and validate baseline schedules, manpower plans, logistics plans, and procurement strategies. Lead escalation and resolution for high-impact issues (schedule slippage, design gaps, subcontractor performance, safety, quality). Maintain executive-level awareness of project status, risks, and recovery strategies. Financial Management & Controls Own regional financial performance, including margin preservation, cost control, and cash flow. Ensure accurate and timely job cost forecasting and monthly cost report reviews for all projects. Oversee procurement/buyout strategies to ensure scopes are complete and aligned with plans/specs. Ensure disciplined change management: timely pricing, documentation, and submission of PCCOs/COs and subcontractor changes. Drive timely pay applications, billing backup compliance, lien waiver management, and closeout documentation to protect cash flow. Schedule Management Enforce scheduling standards and accountability for milestone tracking, look-ahead planning, and recovery plans. Review critical path activities, procurement lead times, and field productivity trends. Coordinate with project teams to remove constraints and accelerate decision-making. Safety, Quality, and Risk Management Champion safety culture and ensure projects comply with all Hasen and regulatory requirements. Conduct and participate in periodic jobsite audits and operational reviews. Establish quality expectations, inspection rhythms, and deficiency tracking (including punch list and closeout processes). Lead risk identification and mitigation across contracts, scope gaps, design issues, subcontractor compliance, and site logistics. Partner with legal/insurance/risk resources on claims, disputes, incidents, and resolution strategies. Client & Stakeholder Management Serve as a senior operations point of contact for Owners, developers, architects, engineers, and key trade partners. Participate in OAC meetings as needed; support project teams in managing expectations and communication. Ensure professional reporting and documentation (weekly updates, meeting minutes, RFI/submittal status, schedule narratives). Support business development and preconstruction teams by providing operational insights, staffing input, and constructability feedback. Systems & Process Excellence Ensure consistent use of Hasen's project technology stack (e.g., Procore) for documentation, workflows, and visibility. Standardize regional reporting and KPI dashboards (safety, schedule, cost, quality, cash). Identify process improvements and train teams to drive repeatable excellence. Qualifications Required 10+ years of progressively responsible experience in commercial/multi-family construction operations, including leadership of multiple concurrent projects. Demonstrated success leading project teams (PMs, supers, PEs) and delivering results across schedule, cost, quality, and safety. Strong understanding of project controls: budgeting, forecasting, buyout, change management, and contract administration. Proven ability to drive accountability and implement consistent processes across teams. High proficiency with construction technology and reporting (Procore or similar platforms). Preferred Bachelor's degree in Construction Management, Engineering, Architecture, or related field (or equivalent experience). Experience in design-build delivery methods and complex urban/multi-site projects. OSHA 30 (or ability to obtain shortly after hire). Experience managing $100M+ regional backlog across multiple projects. Core Competencies Leadership and talent development Financial acumen and project controls Schedule discipline and recovery planning Risk management and contract awareness Client relationship management Clear communication and conflict resolution Operational rigor, follow-through, and accountability Physical / Work Requirements Ability to travel throughout the assigned region and visit jobsites regularly. Ability to work in active construction environments, including climbing stairs/ladders and walking uneven terrain as needed. Typical work may include early mornings, occasional evenings, and extended hours to support project milestones. Compensation & Benefits Compensation is commensurate with experience and includes a competitive base salary, performance-based bonus opportunity, and standard Hasen benefits package. Equal Opportunity Statement Hasen is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.
    $48k-93k yearly est. 2d ago
  • Pharmacy Operations Manager

    Revere Staffing Partners

    Operations director job in Fort Worth, TX

    A growing pharmacy organization is seeking experienced, patient-focused Pharmacy Managers to lead daily operations at multiple locations. This role is ideal for licensed pharmacists who thrive in leadership roles and are passionate about delivering high-quality care while ensuring regulatory and operational excellence. Responsibilities: Oversee day-to-day pharmacy operations including inventory management, staff supervision, workflow optimization, and customer service Lead, coach, and develop pharmacy staff to uphold clinical standards and service excellence Ensure strict adherence to all federal, state, and local regulatory requirements Collaborate with internal teams and healthcare partners to support patient outcomes and drive operational improvements Monitor pharmacy metrics, implement best practices, and ensure compliance with organizational procedures Qualifications: Active pharmacist license in Texas Minimum of 3 years of pharmacy experience, with at least 1 year in a leadership or management capacity Demonstrated ability to manage teams, maintain compliance, and deliver excellent patient care Strong organizational, communication, and problem-solving skills Experience with pharmacy technology systems and workflow optimization preferred
    $49k-86k yearly est. 2d ago

Learn more about operations director jobs

How much does an operations director earn in Rowlett, TX?

The average operations director in Rowlett, TX earns between $53,000 and $177,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Rowlett, TX

$97,000
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