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MANAGER, OPERATIONAL EXCELLENCE
Crown Cork & Seal USA, Inc.
Operations director job in Tampa, FL
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring the best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.
Job Accountabilities
This position will work to identify high value project opportunities within the CAPP division, build cross functional project teams, and execute results-driven rapid Kaizen events. The incumbent will develop and prepare materials for use in the events, coordinate with plant management and participants, lead instruction on the use of process improvement tools, facilitate team decisions, manage team work, resolve team conflict, assist in the development of implementation action plans, and conduct follow-up activities through audits and process monitoring. Primary focus for the position will be in driving value through teams throughout our manufacturing sites, however can support all other areas of the business as demand dictates.
Key Priorities:
Annual CI Strategy:
Develop and execute a comprehensive CI strategy that aligns with the Division goals and objectives.
Lead the CI Steering team in execution of the annual CI strategy.
Collaborate with plant leaders to ensure improvements are successfully implemented and sustained.
Analyze and Improve Processes:
Collaborate with plant leaders to identify inefficiencies in organizational workflows and develop solutions that drive operational improvement to meet key performance commitments.
Implement Lean Methodologies:
Utilize CI tools, methodologies, and techniques like Process / Value Stream Mapping, Root Cause Analysis, Hoshin Kanri, 5S, TPM, Kata, Kanban, Poka Yoke, Gemba and Kaizen to reduce divisional waste/cost and improve manufacturing efficiency.
Lead and Facilitate Training:
Develop and provide training with a focus on practical shop floor applications to plant teams on operational excellence principles, methodologies, and tools to drive improvement in business operations.
Develop and mentor a team of CI Champions in each plant to drive organizational improvement effectiveness.
Standardized learning materials and enable ease of accessibility.
Collaborate with Cross-Functional Teams:
Collaborate and align CAPP functions and plants to achieve business directives to ensure the successful implementation of continuous improvement initiatives.
Partner with plant resources to establish a community of best practices that are implemented across the division.
Measure and Track Performance:
Establish and monitor key performance indicators (KPIs) to measure the effectiveness of C.I. initiatives and identify areas for further improvement.
Leverage leading indicator metrics to proactively manage outcomes.
Develop and Implement Standard Work:
Establish standardized procedures to ensure consistency and quality in operations.
Develop computer systems that minimize organizational waste and support standardization.
Create and maintain an accessible repository for safety/ Lean / CI tools and all related information.
Manage CI Projects:
Lead and manage CI projects from conception to completion, ensuring alignment with business goals and objectives.
Provide organizational guidance for projects, selection, tool utilization and management strategy to reduce waste, improve efficiencies, and reduce lead time.
Promote CI Culture:
Champion, encourage and support a culture of continuous improvement within the organization.
Travel to various CAPP plants approximately 75% each month.
Position Requirements:
Strong knowledge of CI principles, methodologies, and tools.
Proven track record of successfully leading and managing cross-functional CI projects.
Strong project management and organizational skills.
Strong change management skills and demonstrated experience building a CI culture.
Excellent problem solving, analytical, and communication skills.
Ability to influence and lead cross-functional teams in a matrix environment.
Ability to lead, motivate, and coach teams.
Strong bias for action.
Self-Determined - Continuously searching for knowledge and improving methods.
Possess excellent communication skills (written and verbal)
$67k-95k yearly est. 1d ago
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Director of Operations
Ascend Technologies Group
Operations director job in Tampa, FL
Salary Range: $125,000 - $150,000
Ascend Technologies Group is a technology-focused firm specializing in healthcare innovations, particularly at the intersection of AI, data analytics, and life sciences. We partner with leading organizations to develop and scale solutions that drive measurable improvements in patient care and operational efficiency.
Job Summary
Ascend Technologies Group is seeking an experienced and visionary Director of Operations to guide our operational strategy as we accelerate growth. The ideal candidate has direct experience scaling a company in revenue, with a proven ability to implement and manage processes for expanding teams and business (organic and M&A). We're looking for a highly positive, well-organized leader with hands-on expertise in building systems from the ground up, leading high-performing teams, and empowering others through effective delegation and mentorship. This role offers unlimited advancement opportunities in a fast-growing organization. As Ascend grows, the Director of Ops can advance to VP roles and take on broader responsibilities.
It is a 100% in-office position with very little travel required. If you're smart, hungry, humble, and excited to drive operational excellence in a dynamic healthtech environment, join us to shape our future.
Key Responsibilities
Develop and execute operational processes to support rapid scaling, ensuring efficiency and alignment as the company grows in revenue.
Lead day-to-day operations, including resource allocation, workflow optimization, and cross-functional coordination to drive business objectives.
Build, mentor, and scale operational teams, duplicating your expertise by training others and fostering a collaborative, high-performance culture.
Hands-on involvement in standing up new initiatives, systems, and processes, from inception to full implementation.
Collaborate with executive leadership, sales, finance, and tech teams to identify opportunities for improvement and mitigate risks.
Monitor key metrics, report on operational performance, and implement continuous improvements to enhance productivity and scalability.
· Building and maintaining operations scorecard to track productivity, profitability, and org-wide health
Required Qualifications
Demonstrated experience scaling operations in a company growing from $40M to $100M+ revenue, with a focus on process implementation and team expansion.
7+ years in operations leadership roles, with hands-on experience in building systems, running teams, and delegating effectively.
Exceptional organizational skills, a positive attitude, and the ability to thrive in fast-paced, growth-oriented environments.
Someone who measures by outcome and not by time on a clock, and desires to win for their personal, professional, and financial goals.
Bachelor's degree in business administration, Operations Management, or a related field (or equivalent experience).
Strong leadership presence with a commitment to mentorship and team development.
Willingness to work 100% onsite in Tampa, FL, with minimal travel.
Preferred Skills and Experience
Experience with ERP systems (e.g., ConnectWise, NetSuite, Intacct) and project management tools (Jira, Asana, Monday).
Background supporting data-driven or AI products
Collaborating in a fast-paced Agile environment with analytics and development teams
Background in technology, processes, and understands financials, with an understanding of scaling innovative tech-driven vendor operations.
Certifications such as PMP, Six Sigma, or similar, highlighting expertise in process optimization.
Proficiency in operational tools (e.g., ERP systems, project management software) and a track record of automating workflows.
Proven ability to maintain positivity and humility while delivering results in high-growth organizations.
Compensation
Salary Range: $125,000 - $150,000, commensurate with experience, plus performance-based bonuses, commission annually, and comprehensive benefits.
At Ascend Technologies Group, we empower leaders who are passionate about innovation and impact. If you're ready to grow with us and contribute to transformative healthcare solutions, apply today!
$125k-150k yearly 3d ago
Operations Manager
PCS Florida 4.4
Operations director job in Sarasota, FL
About PCS
PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes.
Position Summary
The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained.
Key Responsibilities
Operational Oversight
Manage day-to-day office and business operations across multiple PCS locations.
Oversee administrative and procedural functions to ensure consistency and efficiency.
Develop, implement, and maintain operational policies and procedures to enhance company performance.
Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope.
Team & Staff Coordination
Supervise and support administrative staff.
Coordinate schedules and attendance management for staff.
Support onboarding and offboarding processes for employees.
Ensure internal communication and collaboration between departments.
Administration
Manage vendor relationships and purchase approvals.
Assist leadership with financial reporting and budget tracking.
Maintain and update company documentation, contracts, and handbooks.
Technology & Systems
Oversee office technology operations and ensure systems are functioning efficiently.
Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting.
Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting.
Leadership Support & Compliance
Provide administrative and strategic support to executive leadership.
Coordinate company meetings, events, and internal initiatives.
Ensure compliance with company policies and safety regulations.
Identify operational inefficiencies and recommend improvements.
Qualifications & Skills
3+ years of experience in operations management, office administration, or business management.
Proven leadership and team management abilities.
Strong organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Office Suite and related business systems.
Familiarity with Autotask or similar service management software preferred.
Excellent written and verbal communication skills.
Ability to work in a fast-paced, multi-office environment with minimal supervision.
$75k-112k yearly est. 4d ago
Director of Workforce Management
Trulieve 3.7
Operations director job in Tampa, FL
Job Title: Director of Workforce Management
Department: Operations
Reports to: Executive Director of State Operations
This position forecasts, reports and directs the scheduling of staff for retail and customer service center associates while ensuring compliance with labor laws and regulations across multiple states. Directs the design of metric score cards and determines best practices to maximize employee productivity and performance while driving to remain current with industry trends. Partners to develop policies that impact work force positively and works to ensure the communication and enforcement of these policies. Analyzes real time and historical labor metrics and identifies gaps in performance.
KEY DUTIES AND RESPONSIBILITIES:
Monitor and forecast labor costs and adjust staffing levels accordingly to deliver on the financial budget.
Develop and implement workforce management strategies that align with business objectives.
Manage scheduling and allocation of resources required for retail and customer service center operations.
Implement effective communication channels to ensure clear and timely communication between management and employees.
Develop and maintain employee engagement and retention programs to support a positive workplace culture.
Collaborate with other departments to develop and implement training programs to enhance employee skills.
Assist in selection and implementation of WFM system.
Stay current with industry trends and best practices to ensure competitiveness and innovation.
Develop and maintain staffing plans and schedules to ensure adequate coverage.
Monitor and analyze employee productivity and performance to identify areas for improvement.
Ensure compliance with labor laws and regulations.
Coordinate with other departments to optimize workflow and maximize productivity.
Develop and implement policies and procedures to improve efficiency.
SKILLS AND QUALIFICATIONS:
Strong analytical skills, detail oriented and solution focused.
Proficiency in Microsoft Excel, Word, Windows operating systems.
SAP, Success Factors, Power BI experience is preferred but not required.
Proven ability to forecast revenue trends, labor trends and transactions.
Experience implementing new software/applications for WFM.
Solutions-oriented, detail-oriented individual who understands how to effectively manage
multiple teams in different geographic locations.
Strong verbal, written, and presentations skills.
Able to work with minimal supervision.
Proven ability to meet deadlines with accuracy.
Proven ability to multi-task.
Demonstrated ability to quickly learn new systems and processes.
Bachelor's Degree required. (Equivalent work experience may be substituted for educational
requirements).
EXPERIENCE REQUIRED:
At least 5 years' scheduling experience and managing a Workforce Management team preferred.
5 plus years managing/leading a high functioning team.
Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace
$91k-194k yearly est. 4d ago
Director of Operations
Baycare Health System 4.6
Operations director job in Bartow, FL
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
DirectorOperations - Bartow Regional Medical Center Summary:
Director of Operations is responsible for non-clinical support areas and assigned clinical areas.
Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract).
Administrative responsibilities include taking administrative call.
Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care.
Minimum Qualifications:
Required Experience:
Minimum 3 years of formal healthcare operations management experience
Must have construction project management experience
Required Education:
Required: Bachelors Degree - Related Field
Preferred: Masters Degree - Related Field
Benefits:
BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
Equal Opportunity Employer Veterans/Disabled
$49k-86k yearly est. 3d ago
Clinical Manager II - Operating Room
Sarasota Memorial Health Care System 4.5
Operations director job in Venice, FL
As the Clinical Manager II, you will have 24/7 operational responsibility for the OR and serve as a key leader in Perioperative Services. You'll oversee a highly complex and high-volume surgical department, supervising a team of 75+ FTEs, and directly influencing patient outcomes, staff development, and departmental performance.
Key Responsibilities:
Lead day-to-day operations of the Operating Room, ensuring high-quality, efficient, and safe patient care
Manage staff performance, professional development, and orientation/education across all shifts
Collaborate with surgical services, anesthesia, and interdisciplinary teams to support optimal workflow and outcomes
Oversee departmental budgeting, staffing, scheduling, and resource allocation
Drive quality improvement initiatives aligned with hospital-wide strategic goals
Support a culture of excellence, accountability, and continuous learning
Why Join SMH-Venice?
As part of the nationally recognized Sarasota Memorial Health Care System, SMH-Venice offers the unique opportunity to be part of a growing, innovative campus with strong support from executive leadership and access to leading-edge technology and resources.
Totals Rewards Package:
Paid Time Off (start earning PTO on day one of employment)
Tuition Reimbursement
Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
Life Insurance
Disability Insurance
Retirement Savings Plan: 403b
Bereavement Leave
Free Parking
Direct Deposit
Free Wellness Screening
Free confidential counseling services
Employee Discount Programs
Recognition Programs
Referral Programs
Required Qualifications
What We're Looking For:
Required Qualifications:
Bachelor of Science in Nursing (BSN)
Minimum 4 years of clinical nursing experience, with at least 2 years in a supervisory or management role
Current FL RN license, BLS & ACLS certifications
Nursing specialty certification required (e.g., CNOR)
Nursing leadership certification required within 2 years of hire/promotion
Preferred Qualifications:
Master of Science in Nursing (MSN) or related healthcare leadership degree
Proven experience managing complex surgical services or high-acuity departments
Exceptional communication, team-building, and strategic planning skills
$44k-65k yearly est. 1d ago
Bottling Operations Manager
Cirkul 4.0
Operations director job in Tampa, FL
What is Cirkul?
Cirkul is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water.
The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, and personalized. The technology reduces the shipping weight of bottled beverages by 96% and uses 84% less plastic. Cirkul offers its customers 100+ unique flavors, all with no sugar, zero calories, no artificial colors, and a range of functional enhancements online, at Walmart, and other retailers across the United States.
What is this role?
As the Bottling Operations Manager for Cirkul you will be responsible for overall operational metrics for a new bottling department. You will coach and develop salary and hourly team members into a high performing work system with an outstanding culture that solves problems, overcomes obstacles, and generates world class results. The Operations Manager will partner with Engineering, Quality Assurance, HR, and multiple other departments to deliver world class results.
The Bottling department is a new technology for Cirkul and the Operations Manager will need to leverage their experience and skill to develop the technology, systems and processes, and educate the balance of the company on best practices.
What does an average day look like?
Driving Results: Manage and improve all KPIs including safety, quality, production, cost, and staffing to world class levels
Taking Ownership: Lead all areas of the production department and creatively solve problems to drive Quality, Growth and Production
Making Decisions: Apply Cirkul's best practices while developing new best practices where needed
Cultivating Relationships: Attract, Retain, Coach, Develop and empower employees to develop a highly skilled and flexible organization.
Instilling Trust: Develop and Implement a world class culture and work system
Customer Focus: Ensure that Cirkul's quality and production standards are being met to deliver a high quality product to our customers every time
What background should you have?
5+ years leading in a high velocity bottle filling and packaging organization in roles of increasing responsibility
Candidates with all aspects of bottling are preferred, including Quality Assurance, sanitation, sorting, orienting, filling, capping, collating, case packing, water handling, mineralization, blow molding, customization, and storage.
Demonstrated ability to manage Quality Assurance while obtaining production goals.
High level of understanding in world class manufacturing excellence and continuous improvement systems and processes
Demonstrated ability to manage safety results and safety culture
Demonstrated ability to deliver world class results in a highly demanding work environment while maintaining high standards and holding others accountable for getting strong results the right way
Demonstrated ability to make autonomous decisions with minimal guidance
Strong organizational, communication, and leadership skills
Willing to work hard, stay until the job is complete, and demonstrate resilience
Have a positive attitude, willing to work with multiple levels of employees, and thrive in a fast paced environment.
What do we offer?
Competitive salary based on experience and market
Generous benefits, 401k match, and PTO (even insurance for your fur babies!)
Employee discounts on Cirkul products
Opportunity to work with a best in class team, in a hyper growth company, taking over the hydration industry
A culture that rewards results
Please note: At this time, we will not provide sponsorship for employment visas. Candidates must be authorized to work in the United States without current or future sponsorship.
Please review our privacy policy here.
Cirkul, Inc. is an Equal Opportunity Employer. We believe in hiring a diverse workforce and are committed to sustaining an equitable and inclusive, people-first environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please download the available
EEO is the Law
&
EEO is the Law Supplement documents.
$41k-75k yearly est. 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations director job in Lakeland, FL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Director of HR Operations - Corp. Functions and Call Center Operations
PODS 4.0
Operations director job in Clearwater, FL
At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human.
We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination.
JOB SUMMARY
The Director of HR Operations - Corporate & Call Center Operations serves as the HR leader supporting our corporate functions and high-volume Sales and Service Center operations. This role leads a team of HR professionals who deliver strategic and operational HR support across diverse corporate departments and customer-facing Sales and Service Center teams. As a trusted advisor to leaders, this position aligns people strategies with business objectives to enhance performance, employee experience, workforce efficiency, and organizational health.
The Director ensures consistent execution, measurement, and communication of HR policies, processes, and programs across corporate and Sales and Service Center environments. This leader drives initiatives related to talent development, workforce planning, employee relations, performance management, and operational readiness. The ideal candidate is data-driven, skilled at leading and developing HRBPs, and highly experienced in supporting both knowledge-based corporate roles and high-volume, schedule-driven call center operations.
General Benefits & Other Compensation:
* Medical, dental, and vision insurance
* Employer-paid life insurance and disability coverage
* 401(k) retirement plan with employer match
* Paid time off (vacation, sick leave, personal days)
* Paid holidays
* Parental leave / family leave
* Bonus eligibility / incentive pay
* Professional development / training reimbursement
* Employee assistance program (EAP)
* Commuter benefits / transit subsidies (if available)
* Competitive Pay
* Other fringe benefits (e.g. wellness credits)
What You Will Do:
Strategic Leadership & Partnership
* Serve as the primary strategic HR partner to corporate and Sales & Service Center leaders, aligning HR strategies with functional and operational priorities.
* Lead, develop, and coach a team of HR professionals to deliver effective, business-oriented HR support across multiple functions.
* Partner with leaders to anticipate workforce needs, organizational gaps, and opportunities for improved performance and engagement.
HR Policy, Communication & Compliance
* Support the consistent communication and compliance of HR policies and programs across corporate departments and Sales & Service Center teams.
* Develop and monitor mechanisms for measuring policy effectiveness, organizational adoption, and areas for improvements or standardization.
* Ensure all HR practices comply with federal, state, and local labor laws, especially those applicable to Sales & Service Center environments (e.g., scheduling, breaks, attendance).
* Provide clear and effective HR communications, toolkits, and resources to leaders and employees.
Talent & Workforce Management
* Support talent management efforts, including succession planning and leadership development for both corporate and Sales & Service Center teams.
* Support Sales & Service Center workforce planning including staffing models, volume forecasting partnerships, and retention strategies.
* Guide HRBPs in delivering performance management coaching and employee development across varying role types-from corporate professionals to hourly Sales & Service Center agents.
* Support recruiting strategies in partnership with Talent Acquisition, ensuring the unique hiring needs of corporate and Sales & Service Center functions are met.
Employee Relations & Culture
* Oversee complex employee relations issues, ensuring fair, consistent, and legally compliant outcomes.
* Monitor and address employee sentiment, culture trends, and engagement drivers in fast-paced Sales & Service Center environments and across corporate teams.
* Serve as a senior escalation point for HRBPs and leaders on sensitive or high-impact ER issues, investigations, or policy concerns.
* Support initiatives that improve retention, reduce absenteeism, and strengthen the overall employee experience.
Data, Reporting & Analytics
* Leverage HR and operational performance data-including turnover, absenteeism, schedule adherence, productivity, and engagement-to identify trends and recommend solutions.
* Develop dashboards and reporting tools tailored to the needs of corporate and Sales & Service Center operations.
* Guide HRBPs in using data to influence decision-making and measure the impact of HR initiatives.
Cross-Functional Collaboration
* Partner with all areas of HR -including Total Rewards, Talent Acquisition, Learning & Development and Internal Communications -to ensure corporate and Sales & Service Center needs into are incorporated into enterprise strategies.
* Collaborate closely with Workforce Management teams to ensure HR strategies and staffing plans support service levels, customer experience expectations, and operational performance.
* Act as a liaison between corporate support teams, Sales & Service Center leadership, and Corporate HR to drive alignment, clarity, and operational readiness.
MANAGEMENT & SUPERVISORY RESPONSIBILTIES
* Typically reports to Chief Human Resource Officer.
* Job is directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management)
What You Will Need:
* Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree or HR certification (SPHR/SHRM-SCP) preferred.
* 10+ years of progressive HR experience, including at least 5 years in a leadership role supporting corporate and/or call center environments.
* Experience leading and developing HR Business Partners.
* Strong expertise in employee relations, HR policy, and compliance.
* Proven ability to partner with operational leaders and influence outcomes.
* Demonstrated ability to use HR analytics and data insights to drive decisions.
* Experience in a service-focused, distributed workforce environment preferred.
* Or an equivalent combination of education, training or experience
NOTE: This role is onsite at our Clearwater, FL headquarters with a 4/1 schedule; in office Monday-Thursday and remote on Fridays.
Assessment Notice:
By submitting an application for this position, you acknowledge and consent that you may be asked to complete a personality and/or skills assessment as part of the hiring process. These assessments are used solely as one component of the overall candidate evaluation and will not be the sole basis for any hiring decision. All assessment results will be handled in accordance with applicable laws and our internal selection guidelines. Should you need to request a reasonable accommodation, please submit request to *******************
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.
Equal Opportunity, Affirmative Action Employer
PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.
No Unsolicited Resumes from Third-Party Recruiters:
Please note that as per PODS policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values.Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that PODS will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
$84k-128k yearly est. 26d ago
PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)
Alvarez & Marsal 4.8
Operations director job in Tampa, FL
Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.
The Team
A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.
Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues.
We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs.
A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller.
The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments.
How You Will Contribute
We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements:
* Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability
* Evaluate the maintainability and operability of production facilities
* Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers
* Provide shop floor insights by talking with employees and customers and reviewing all available data
* Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities
* Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies
* Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
Qualifications:
* 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions
* Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED
* Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas:
* Supply Chain Operations
* Manufacturing Operations, SI&OP
* Footprint optimization, plant consolidation and product line transfer
* Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT
* Lean, Six Sigma, TOC and Value Engineering
* Demonstrated track record working with C-suite executives as well as private equity deal and operating partners
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy.
* Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis
* Previous strategy and change management experience.
* MBA a plus
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.
Full-time Positions and Part-time Positions Over 30 hours
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.
A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-JB1
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$150k-225k yearly 12d ago
VP of Operations
National Roofing Contractors Association 3.6
Operations director job in Tampa, FL
Purpose of the Job: Provide leadership, management and mentoring necessary to ensure that the Service, and Production teams have the proper operational controls, administrative and reporting procedures, and talent in place to operate efficiently and support the growth of the Company. This role will manage daily operations, oversee procedures, and lead the field operations team while developing strategic plans based on revenue goals. Job Duties: • Provide day-to-day leadership and management for the following departments: Production and Service. • Ensure a strong culture of effective communication with Senior Management, within the install department, between departments, and with our customers at all times. • Responsible for the measurement and effectiveness of each area of oversight. • Create a success-oriented, accountable environment within areas of control. • Collaborate with CEO and COO to develop and implement growth strategies within areas of control. • Provide timely, accurate and complete reports to CEO and COO regarding progress of all operational areas. • Collaborate with Sales to ensure an effective operational strategy is in place to support the Company's sales plans. • Assess the operational infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth. • Develop and implement needed improvements and accountability measures. • Review SOPs for each department against current operations and processes and adjust as needed. • Establish assessment procedure to ensure quality of work is performed in the field and customer expectations are met. • Lead decisions on all escalated customer issues to ensure all are addressed in a timely manner. • Responsible for holding one or more state licensure where NAR operates • Provide operational support for Sales and Estimating departments • When requested, provide alternate design methods and review technical or difficult jobs prior to bid • Ensure a culture of safety on all projects for all operations team members • Responsible for fulfilling company goals • Complete detailed year-end evaluations for all Direct Reports. • Additional duties as assigned. Skills and Qualifications: • 15+ years commercial roofing experience managing projects • 10+ years of managerial experience coaching and mentoring staff • Bachelor's degree in management or applicable • Strong analytical and problem solving skills • Ability to review and understand project financials and estimates • Proficient in Microsoft Office products
APPLY
$102k-170k yearly est. 8d ago
Vice President of Operations
Corporate Hrpartners
Operations director job in Tampa, FL
Seeking a Vice President of Operations position to be directly responsible for the overall management of the chemical operations of a regional company
Responsibilities include quality and asset management, monitoring chemical plant operations, maintenance, safety, compliance, capital expenditures and budgeting functions while complying with all regulatory agencies and requirements including, but not limited to OSHA, DHS and FDA, and company policies and procedures at the facility.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
Safety and Regulatory Compliance
Demonstrates and ensures staff alignment with Company Safety Pledge and 12 Live Saving Rules.
Exemplifies, promotes, and develops safe work behaviors. Provides direct coaching to improve associate's safety behaviors resulting in an improved safety culture.
Performs safety incident investigations recommending corrective actions to eliminate recurrences.
Develops training tools to support Company's safety, regulatory, continuous improvement and operational efficiency initiatives.
Works with Safety & Compliance Director to ensure compliance with all applicable regulatory (OSHA, DHS, FDA, EPA) requirements and applicable training and recordkeeping is performed to meet departmental and location deadlines.
Personnel / Personnel Development
Provides overall management of direct reports in accordance with the organization's policies, procedures and applicable laws to ensure assigned performance and financial targets are met or exceeded.
Works closely with Area Operations Managers to develop subordinate managers.
Ensures sufficient operations staffing levels; works with the Human Resources Department to develop recruitment, staff development and retention strategies.
Delegates duties and responsibilities when appropriate for increased business efficiency and staff development.
Major accountabilities include interviewing, hiring and training associates, planning, assigning and directing work; managing performance; addressing complaints and resolving problems.
Ensures subordinate matters/concerns are efficiently and effectively handled.
Consults with Human Resources regarding personnel issues including coaching, counseling and performance management.
Customer Service / Business Development
Ensures all customers receive quality customer service from operations associates.
Ensures internal and external customer inquiries are promptly and courteously handled, providing follow-up to ensure complete customer satisfaction.
Responsible for inventory management of cylinder assets throughout the Region.
Business / Facility Management & Support
Establish and consistently meet or exceed quality and delivery standards of products and services for internal and external customers.
Develop operations and capital expenditure budgets and coordinates capital expenditures once proper approvals have been received.
Monitors open order books, production orders and schedules to obtain product data such as types, quantities, specifications of products, and scheduled delivery dates in order to meet customer's needs. Works closely with Plant Managers when trends warrant discussion.
Monitors monthly P&L's in order to identify and correct unfavorable trends.
Resolves operational, manufacturing, and maintenance problems to ensure minimum costs and minimum delays.
Develops, implements, and revises, as needed, standard operational practices.
Actively participates in end of month close activities with CFO, VP Finance and Inventory Manager.
Regularly reviews operational expenses with the ability to explain variances and recommend appropriate actions.
Adheres to a sustainable process for operational files and records; completes all required paperwork accurately, timely and in compliance with various company policies and procedures, to ensure full regulatory compliance.
Continuous improvement of all applicable safety, environmental, quality and compliance programs.
Works closely with other regions when necessary to resolving issues, assist with technical support and customer visits.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrated ability as a highly motivated individual to create and execute action plans that drive business improvement in key metrics.
Strong verbal and written communication skills, self-starter, self-motivated, sense of urgency, personable, extroverted personality, well organized, ability to achieve goals, ability to focus and pay attention to detail.
Ability to work independently and under some pressure to meet deadlines.
Must be able to work with a wide variety of people with different personalities and backgrounds.
Must have demonstrated knowledge and ability for using basic leadership skills to effectively engage and manage a staff.
Must be able to work flexible hours to meet customer needs and management expectations.
EDUCATION and/or EXPERIENCE:
Bachelors' Degree in Engineering, Chemistry, Operations Management, or related field, or equivalent combination of education and experience in a production environment in a chemical, gas or related industry.
8+ years' experience in the distribution/manufacturing industry.
3+ years' demonstrated leadership/management experience, preferably in the capacity of VP of Operations.
Must have the following knowledge and experience: FDA, OSHA, DHS, DOT, EPA, and state regulations for cylinder markings, test dates, pressure ratings, ICC markings, placarding, hazardous material classifications, accident reporting, and safety and compliance.
Must have a proven track record of motivating and leading individuals and groups.
Experience in working in a union and nonunion environment preferred.
Demonstrated strong financial acumen.
Negotiating and selling skills a plus.
Master's in Business Administration a plus.
COMPUTER SKILLS:
Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
SAP knowledge and experience a plus.
TRAVEL REQUIREMENTS:
Frequently 34-67%
COMMUNICATION and/or CRITICAL THINKING SKILLS:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write routine business reports and business correspondence in English.
Ability to effectively present information and respond to questions from employees and/or customers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and product literature using the English language.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentages.
EQUAL OPPORTUNITY EMPLOYER
Required Skills:
Managing Recruitment Pay Data Operational Efficiency Concrete Reports Outlook Journals Regulatory Compliance Development Support Interviewing Excel Performance Environment Capital BASIC Literature Approvals Asset Management SAP Corrective Actions Hiring Critical Thinking Operations Management PowerPoint Metrics Inventory Management Reviews Chemistry Instructions Continuous Improvement Travel Performance Management Gas Expenses Budgeting Customer Satisfaction Human Resources Specifications Coaching Manufacturing Technical Support Regulations Records Business Development Pressure Education Administration Customer Service Finance Leadership Engineering Planning Maintenance Communication Microsoft Office Business English Training Management
$103k-171k yearly est. 60d+ ago
Payments Investigations Vice President - Operations
JPMC
Operations director job in Tampa, FL
Unlock your potential by joining our Payments Operations team, where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments. Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.
As a Payments Investigations Vice President - Operations within the Payments Global Investigations team at JPMorganChase, you will directly be responsible for the day to day operations, including transaction processing, client service and database controls. You will balance your focus on business results by offering options and finding solutions to help our customers with issues. You will be responsible for understanding the key metrics and risk components within each line of business (LOB's) and manage the team to meet the financial plans put forth by these LOB's, whilst partnering globally where the business operations/product are located. You will also be accountable for maintaining staff and budget requirements.
Job Responsibilities
Manage team performance and staff development.
Manage overall governance on the function, both people and process.
Ensure a daily review of all control execution aspects and track project completion.
Drive all teams towards the aligned goal and highlight bottlenecks. Manage client deliverables with a high level of timeliness and accuracy.
Develop an environment of continuous focus on quantifiable productivity and quality. Constantly and regularly review processes and performance with a focus on improving departmental competency/performance rating.
Review regularly procedures assuring new processes are documented. Identify business knowledge gaps and ensure everyone has ownership of deliverables.
Interact with global location managers in an effective and professional manner.
Monitor all relevant Management Information System data ensuring all issues have been resolved expediently.
Lead and manage multiple projects and publish status updates. Identify department strategy and plans related to broader organizational goals and direction.
Work directly with senior managers to identify technology, resource, and/or process needs. Identify opportunities for improvements in the process, recommend solutions, and take them to closure.
Required Qualifications, Capabilities, and Skills
Minimum 3 years of experience as a Vice President or equivalent in a Payments role focusing on payment processing, investigation, lifecycle, etc.
Demonstrated ability in operations leadership or management within Payments, with at least 3 years of experience leading high-performing teams to achieve business priorities and objectives.
Experience in Work Queue management
Experience handling a diverse team composing of people managers and individual contributors, totaling to ~15 full time employees (FTEs)
Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives.
Possesses a control and results-oriented mindset, with experience in proposing and leading process efficiencies
Strong business management skills and robust ability for governance/transformation.
Amenable to working in Night hours and flexible to adjust as per business needs (would primarily support European Shift).
Preferred Qualifications, Capabilities, and Skills
Knowledge of ISO or Swift message processing or management.
$103k-171k yearly est. Auto-Apply 60d+ ago
VP of Operations - Florida
Sparrow Partners
Operations director job in Tampa, FL
VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit!
[Note: This role is posted in multiple locations, but we are only hiring one individual]
The Role
We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers.
What You'll Do…
Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members
Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement
Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction)
Clearly define success for team including goals, expectations and KPIs
Embrace a culture that strives to be the most sales savvy operator in the Active Adult space
Lead a performance oriented team that focuses on disciplined execution
Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability
Foster strong engagement through encouragement, supportiveness, and ongoing professional development
Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders
Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes
Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies
Seek to understand and resolve root cause of issues
Represent Company to stakeholders including equity partners in a manner that instills confidence and trust
Regularly visit each community to maintain a strong connection to the teams and pulse on the market
Qualifications
Bachelor's degree in management or a related field or equivalent experience
A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living
Ability to travel up to 50%
Experience with lease-up properties required
Experience with property management software (Yardi/RentCafe) preferred, not required
Experience maintaining financial records, managing budgets and financial reporting
Sales acumen: working knowledge of sales processes and CRM systems
Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies
Servant leader mindset
Possesses strong communication skills with a proven ability to build collaborative partnerships
Experience hiring, developing and leading a team
Strong relationship building skills
Purpose driven and passionate about making a difference in other's lives
Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action
Skilled at navigating conflict
Naturally curious and always striving to improve
Self-aware and coachable
Proactive, solutions oriented and accountable
Strong focus on continuous improvement
Some of the Reasons You'll Love Working With Us
Purpose driven culture
Health, dental and vision benefits
401K retirement plan with healthy employer match
Generous paid time off
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more
Paid Parental Leave
Bonus opportunities
Flexible work environment
About Sparrow
Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US.
Equal Employment Opportunity Statement
We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.
If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
$103k-171k yearly est. Auto-Apply 60d+ ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Operations director job in Tampa, FL
Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
* Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
* Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
* Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
* Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
* Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
* Guide Performance, Assessment, and Posting of Marine Officers.
* Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
* Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
* Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
* Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
* Set professional example and builds genuine teamwork within Deck Departments.
* Identify and Resolve Challenges: Personnel, Operations, Logistics.
* Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
* Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
* Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
* Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
* Maintain Proficiency to Sail as Captain.
* Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
* Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
* Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
* Ability to supervise, mentor, critique, and coach.
* Confidence to constructively assess performance and assertively guide performance to standards.
* Poise to adapt, problem solve, and make decisions in dynamic environment
* Superior time management.
* Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$55k-65k yearly est. 6d ago
Engineering Operations Manager
Power Design 4.6
Operations director job in Palmetto, FL
Ready to lead a team that's shaping the future of electrical power distribution? We're looking for an Engineering Operations Manager to oversee the design, development, and continuous improvement of Power Design's custom switchboard products. This role will guide a team of Switchboard Designers, ensuring our equipment meets the highest standards of performance, safety, and manufacturability.
About LFG
Our LFG division was created to drive innovation in switchgear manufacturing and design. With our engineering expertise, collaboration, and customer partnerships, we're providing cutting-edge solutions that power the future of construction and electrical distribution.
Position Responsibilities
Lead, mentor, and develop a team of switchboard designers, fostering technical growth and collaboration.
Oversee all design activities for low-voltage switchboards, junction boxes, busways, and related assemblies - ensuring accuracy, efficiency, and compliance.
Drive continuous improvement in product design for cost, quality, reliability, and manufacturability.
Establish and maintain engineering standards, templates, and best practices aligned with UL, NEC, NFPA, ANSI, and IEEE codes.
Collaborate cross-functionally with Manufacturing, Testing, and Product Support teams to ensure seamless project execution.
Review and approve complex design packages, one-lines, wiring diagrams, BOMs, and submittals.
Partner with leadership to plan capacity, forecast resource needs, and prioritize engineering projects.
Support new product development initiatives and evaluate emerging technologies for integration into Power Design's product line.
Here's What We're Looking For
Bachelor's degree in Electrical Engineering or related field.
5+ years of experience in low or medium voltage switchboard/switchgear design, with at least 2 years in a leadership or supervisory role.
Deep understanding of electrical distribution systems, including utility metering and component selection.
Strong knowledge of industry standards and codes (UL, NEC, NFPA, ANSI, IEEE).
Proven ability to lead teams, manage multiple priorities, and drive results in a fast-paced environment.
Excellent communication and collaboration skills across technical and non-technical teams.
Commitment to Power Design's core values: integrity, accountability, teamwork, innovation, and growth.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
$109k-139k yearly est. Auto-Apply 60d+ ago
Operations Program Manager
Utilities One
Operations director job in Tampa, FL
Job DescriptionDescriptionAt Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people - a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.
We are looking for a qualified, local Operations Program Manager.
For this role, we need qualified individuals to provide field support and oversee day-to-day operations on aerial and underground fiber optic construction projects.
Key Responsibilities
Support the development and/or implementation of the company's end-to-end construction model (standardize the company's processes, systems, approach, and tracking);
Manage, develop, and expand the company's construction vendor relationships & strategic partnerships;
Determine the size of the construction organization to support customer build programs;
Support the company's construction team with their FTTH Builds (MSO/LEC) in the region;
Help develop the organizational model;
Help grow the company's construction revenue and profits;
Manage the construction work the company performs for clients and for others in the region;
Determine the additional construction responsibilities as required in order to grow the company's team in the region;
Work with the Director to develop and implement the Build Plans of Record (PORs) for the customers the company supports in the region.
Skills, Knowledge and Expertise
5-10 years of overall Telecommunications Experience;
At least 3 years of experience as Program Manager/Project Manager/Operations Manager;
Strong knowledge of project budget management, scheduling, and tracking;
Ability to put together strategies to promote company goals and objectives to outside organizations.
A valid, unrestricted Driver's License;
Ability to lift around 50 pounds, safely climb ladders, and work in extreme weather;
Ability to read and understand maps, drawings, and diagrams for fiber construction;
Ability to travel to different job sites within the assigned market.
Benefits
Health Insurance plans (health, dental, vision);
Whole Life Insurance;
401k Plan;
PTO/Paid Holidays;
Great Work Environment;
Career Advancement Opportunities;
All necessary tools, equipment, supplies provided;
Company Vehicle and Fuel Card provided.
$68k-104k yearly est. 1d ago
Director of Operations - Whiskey Joe's
Specialty Restaurants Corporation 3.5
Operations director job in Tampa, FL
The Whiskey Joe's Team is growing!
Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community.
The Whiskey Joe's team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe's!
Top-notch Benefits:
Competitive salary
Quarterly bonus
Benefits including vacation pay, medical, dental and vision insurance
Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
Company dining package with allotted spending amount each month
Variety of Supplemental Benefit Plans for life's unknowns
401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
Employer paid life Insurance throughout the length of employment
Paid/Floating holidays for 5 major holidays
Education Assistance Program (EdAP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with up to a $4,000 payout for qualifying management positions
Pay: $110000 - $140000 / year
plus bonus
Company Overview:
Join a dynamic team at Whiskey Joe's, a premier destination for food, drinks, and entertainment in Tampa, FL. As a multi-unit establishment, Whiskey Joe's offers an unparalleled experience with its waterfront locations, delicious cuisine, and vibrant atmosphere. We are seeking a dedicated Director of Operations to lead our team and drive the success of our multiple locations.
Position Overview:
As the Director of Operations, you will be responsible for overseeing the day-to-day operations of our multi-unit Whiskey Joe's locations in Tampa, FL and surrounding areas. You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all units. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for delivering top-notch hospitality.
Key Responsibilities:
Provide strategic leadership and direction to ensure the financial success of Whiskey Joe's.
Oversee the operational performance of each unit, including but not limited to, guest satisfaction, food quality, cleanliness, culture, and financial performance.
Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency across all locations.
Recruit, train, and mentor management teams and staff members to uphold Whiskey Joe's standards of excellence.
Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed.
Foster a positive work environment that promotes teamwork, accountability, and employee engagement.
Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth and expanding the Whiskey Joe's brand.
Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws.
Qualifications:
Minimum of 6 years of progressive experience in restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue.
Strong business acumen with the ability to analyze financial statements, budgets, and operational data.
Excellent communication, interpersonal, and problem-solving skills.
Proven track record of effectively leading and developing high-performing teams.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Knowledge of the Tampa hospitality market and local regulations is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
Join us at Whiskey Joe's and be part of a team that is passionate about delivering exceptional experiences to our guests. If you are a results-oriented leader with a love for the hospitality industry, we want to hear from you!
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.
$110k-140k yearly 30d ago
VP of Operations
Perrone Construction
Operations director job in Sarasota, FL
Perrone Construction | Sarasota, FL | Full-Time | On-Site
About Us
For over four decades, Perrone Construction has set the standard for excellence in building luxury custom waterfront homes across Florida's Gulf Coast. We're known for our passion for artistry, exacting standards in quality and execution, and an unwavering commitment to our discerning clients. As our business continues to evolve, we're seeking a VP of Operations to uphold our proven systems and to refine how we work-streamlining our operations, empowering our team, and ensuring our systems match the sophistication of the homes we build.
Learn more: ***************************
The Opportunity
This position calls for a leader who is both strategic and grounded-someone who can see the big picture while diving into the details when needed. You'll serve as a trusted advisor, a steady hand, and a cultural bridge between the field and the office. The result: a stronger, smarter, more unified operation that allows Perrone's executives to focus on what they do best-vision, innovation, and client relationships.
If you're driven by excellence, thrive in environments where trust and discretion matter, and find satisfaction in turning great companies into extraordinary ones, this is your opportunity to make a lasting mark at an iconic industry leader.
What You'll Do
Streamline and elevate operations: Refine workflows, documentation, and information flow between field and office teams to ensure clarity, consistency, and accountability.
Support and empower leaders: Collaborate with current executives to remove bottlenecks, enhance decision-making, and nurture a culture of ownership and teamwork.
Oversee daily operations: Manage the systems, structure, and rhythm of the business so leadership can focus on vision, relationships, and long-term growth.
Advance communication and collaboration: Strengthen transparency and coordination between departments, ensuring every team member understands priorities, goals, and expectations.
Leverage technology with intention: Identify and implement process improvements and tech tools-including thoughtful use of AI-to enhance productivity and insight while protecting sensitive information, including the privacy of our clientele.
Uphold confidentiality and discretion: Maintain the trust and privacy of our clients, team, and partners at all times.
Lead through collaboration, not hierarchy: Work side-by-side with project managers, superintendents, and executives to deliver successful projects and uphold Perrone's reputation for excellence.
Who You Are
Executive-Level Operator: You lead like a coach-combining systems fluency, financial rigor, and people development. You model the blend of structure and flexibility that keeps elite builders performing at their best.
Deeply Proficient in Procore and Sage: You bring hands-on mastery of Procore (including advanced modules such as preconstruction, financials, and observations) and Sage 100 or 300-not just oversight familiarity.
Financially Disciplined: You possess strong financial acumen across job costing, WIP, cash flow, and forecasting, with a track record of improving margins and driving profitability.
Strategic Operator: You see the big picture but understand the details that make it work.
Builder of People and Systems: You know how to create structure without bureaucracy and empower others to excel.
Connector: You bridge field and office, leadership and staff, vision and execution.
Technologically Fluent: You use modern tools thoughtfully and know how to implement change without disrupting culture.
Discreet and Trustworthy: You handle sensitive client and company information with absolute confidentiality.
Construction-Savvy Leader: You understand the rhythm of construction-from design intent to field execution-and communicate effectively with trades, clients, and leadership alike.
Commercial Mindset, Residential Focus: You may come from a commercial background but know how to apply that rigor to the bespoke world of high-end residential.
Ambitious and Aligned: You seek a compensation structure with profit-sharing upside, driven by personal financial goals that expand the company's reach and impact.
Qualifications
12+ years of progressive experience in construction operations, business management, or executive leadership-preferably in high-end residential, design-build, or architectural construction.
Proven success in implementing technology, process improvement, and organizational change initiatives.
Strong command of Procore and Sage 100 or 300 at the operator level.
Demonstrated expertise in job cost management, forecasting, and cash flow oversight.
Experience scaling systems, leading multi-disciplinary teams, and building financially disciplined operations.
Bachelor's degree in Construction Management, Business Administration, or related field required; MBA or equivalent executive experience preferred.
Why Join Perrone Construction
You'll be joining a legacy-driven team that values excellence, integrity, and humility. Here, leadership is collaborative, ideas are heard, and every role contributes directly to the success of our clients and company.
Ready to help shape the next chapter of Perrone Construction?
Apply today and bring your operational leadership to one of Florida's most respected luxury builders.
$102k-169k yearly est. 4d ago
DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022
State of Florida 4.3
Operations director job in Largo, FL
Working Title: DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022 Pay Plan: SES 50451022 Salary: $90,864.00-$92,651.26 Total Compensation Estimator Tool DEPUTY DIRECTOR SERVICE OPERATIONS (DEPUTY NHA)
FLORIDA DEPARTMENT OF VETERANS' AFFAIRS
Starting Annual Salary: $90,864.00 - $92,651.26
Paid Bi-Weekly
The Florida Department of Veterans' Affairs is seeking a highly motivated, energetic and dedicated licensed Nursing Home Administrator.
Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to six credits per semester).
Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.
MINIMUM QUALIFICATIONS:
The following are required and must be verifiable:
* Bachelor's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis.
* Valid State of Florida Nursing Home Administrator (NHA) Licensure
* Minimum of 5 years of recent experience as a Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance.
* Minimum of 5 years of experience in leadership and management of a skilled nursing home.
* Excellent computer skills, including Microsoft Office Suite, especially Outlook, Excel and Word.
* Effective communication and excellent interpersonal skills
* Successful completion of the employment screening process to include, but not limited to, drug test and national background investigation
PREFERRED QUALIFICATIONS:
To receive preference, the following must be verifiable:
* Master's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis
* Minimum of 7 years of recent experience as a Florida Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance
* Minimum of 7 years of experience of leadership and management in a skilled nursing home.
* Possess current Florida Registered Nurse Licensure
POSITION DESCRIPTION
The incumbent is a duly licensed Nursing Home Administrator in the State of Florida and reports directly to the Veterans' State Nursing Home Administrator. This position will be responsible for assisting the Veterans' State Nursing Home Administrator with oversight of clinical and fiscal operations of the facility (to include but not limited to: Medical Records, Central Supply, Dietary, Housekeeping, Activities, Social Services) and ensure effective management of human services while optimizing resident, family and employee outcome.
Assist in the supervision of the facility's Medical Records, Central Supply, Dietary, Housekeeping/Laundry, Activities, and Social Services departments. May assist in supervision and oversee additional departments as assigned and directed by the Veterans' State Nursing Home Administrator.
Assist in the formulation and upkeep of the facility's marketing plan to ensure that resident census performance standards are met consistently. Assist in the formulation and upkeep of the facility's recruitment and retention plan to ensure qualified incumbents are hired and retained consistently.
Assist in the development and upkeep of the facility's Risk Assessment, and Federal and State Disaster Management Plans to ensure that the facility is prepared for any emergency situation.
Facilitate the process for conducting annual resident/family surveys, and ensure continuous improvement based on the survey results.
Assist in the promotion of the facility's community involvement and develops community contacts. Encourages families and community groups to participate in facility activities and is actively involved with the resident council.
Assist the Veterans' State Nursing Home Administrator in the maintenance of the physical plant and grounds, ensuring a clean and attractive facility free of all internal and external hazards.
Monitor monthly private aging balances and assist the business office with account receivables as necessary.
Perform special FDVA projects, supports other FDVA Homes as the Interim NHA as needed and completes other duties as assigned by the Homes Program Division Director.
Ensures compliance with established clinical and professional standards with all state and federal survey guidelines. Assist in the preparation for state and federal surveys, +and assist the Veterans' State Nursing Home Administrator in active monitoring during the survey process.
Assist FDVA with implementation of all Federal, State, Florida, local, Department of Veterans' Affairs, and FDVA policies, standards/ procedures and to ensure compliance in all homes/departments.
Coordinate the administrative and technical support for the State Veterans' homes. Acts as chief consultant to the Homes Division Director regarding administrative and technical functions in the State Veterans' Homes.
Monitors all surveys and inspections in all State Veterans' Homes. Maintains yearly schedule and all survey reports and related correspondence.
Provides oversight of contracting, purchasing, Information Technology, facility maintenance and Capital Improvement Planning to include a comprehensive maintenance plan for all homes.
Assist in preparing quarterly and annual reports on State Veterans' Home and State Veterans' Homes Program. Assist with Compilation of data for monthly, quarterly and annual reports on all State Veterans' Homes. Provides input to Department's Legislative Budget Request, and Long-Range Program Planning on State Veterans' Homes.
This position is in the Selected Exempt Service.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
How much does an operations director earn in Saint Petersburg, FL?
The average operations director in Saint Petersburg, FL earns between $46,000 and $142,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Saint Petersburg, FL
$81,000
What are the biggest employers of Operations Directors in Saint Petersburg, FL?
The biggest employers of Operations Directors in Saint Petersburg, FL are: