Regional Service Director- Field Service
Operations director job in Norcross, GA
US-GA-Norcross Type: Full-Time # of Openings: 1 CUSA SE Regional Office About the Role
Accountable for providing direction to and inspection of the processes, policies and activities of the Regional Field Service organization. Ensures consistency in practices throughout the Regional branch locations, attains consistency in metrics throughout branch organizations and, as a result, provides maximum customer satisfaction and employee retention/satisfaction at all locations. Enhances the Sales VP's ability to achieve sales revenue goals.
This role requires you to live within a reasonable commuting distance to Boca Raton, Fl or Norcross, GA so that you can adequately execute your job responsibilities.
Your Impact
- Oversees the Branch field service functions, ensuring they understand expectations of service metrics (i.e., net profit, parts per call, response time, and gross calls per day) and have a sound business plan to achieve those minimum standards.
- Works with HR and the various Branch Service Managers to maintain proper staffing levels at the Branch Level so that customer satisfaction, employee satisfaction, and branch revenue/profitability can be achieved.
- Works closely with Senior Directors and Directors of each Region to identify strengths and opportunities of Branch/Field Service organizations.
- Works closely with identified Regional Service Leader in each area of the country (as mentioned earlier) to share best practices, organize training schedules for technicians, ensure Oracle processes are understood and utilized. Helps Branch Service or Field Service Manager to set up management practices that are repeated and predictable.
- Works closely with HR to support Field Service Managers and Sales Directors/Managers to address customer satisfaction issues, employee relations issues, training and development needs, staffing needs and corrective action procedures, where necessary.
- Conducts Quarterly Service Operation Reviews in each Branch.
- Works with the Service Analyst to monitor Branch Service Area metrics monthly and quarterly to identify gaps and appropriately plan for improvement.
- Works closely with the operational areas to ensure that all systems are operating at optimum levels. Communicates frequently with the leaders of dispatch, training, parts and distribution to ensure that there is a good cross-functional communication and the Area Market service organization are receiving the support that they need.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 12 years of related experience.
- Technical Training and Electronic experience.
- 10+ years in management, 5+ years managing managers.
- Excellent analytical and computer skills needed (Excel, Visio, PowerPoint, etc.)
- Good grasp of basic technical skills is important.
- Good written and verbal skills required.
- Ability to communicate the value of Canon USA service to end customers is critical.
We are providing the anticipated base salary range for this role: $117.790- $176,390 annually. This role is eligible for a transportation allowance
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#li-rb1 #pm19
PI8a698a***********8-39008682
President / General Manager, Georgia Market
Operations director job in Atlanta, GA
About the Company
A Georgia vertical medical cannabis company with licensed operations across cultivation, manufacturing, and retail dispensaries. The company is focused on building a compliant, high-performing, and patient-centered cannabis business in one of the fastest-growing regulated markets in the Southeast
Role Overview
The President / General Manager, Georgia Market will serve as the
hands-on leader
overseeing all aspects of the company's Georgia operations - including retail, manufacturing, and distribution. This is not a remote or corporate oversight role. It is a
field-based operating position
requiring daily presence at dispensary locations and the manufacturing facility.
The ideal candidate combines executive-level leadership with a roll-up-your-sleeves operating style - comfortable walking construction sites, inspecting dispensary layouts, training staff, and resolving real-time operational challenges.
This individual will own P&L performance, lead cross-functional teams, and drive growth, compliance, and profitability across the Georgia market. A key mandate for this role is to open six new dispensaries within the next 6-12 months, ensuring each location launches on time, within budget, and in full compliance with state regulations.
Key Responsibilities
Market Leadership & Expansion
Lead all Georgia operations, accountable for performance across retail, manufacturing, and distribution.
Drive execution of the company's near-term growth plan to open six dispensaries within the next 6-12 months.
Identify and secure new retail sites; negotiate leases, manage design and construction, and oversee buildout through launch.
Establish operational systems to support rapid expansion while maintaining quality and compliance.
Maintain a strong field presence, spending the majority of time in dispensaries and at the manufacturing facility.
Retail Operations
Oversee all dispensary operations with a focus on sales, compliance, and patient experience.
Hire, train, and develop retail leadership and staff for multiple new store openings.
Implement and monitor retail performance metrics across sales, conversion, and profitability.
Conduct frequent store visits to ensure consistent execution and operational excellence.
Manufacturing & Supply Chain
Partner with production and logistics teams to ensure smooth inventory flow to dispensaries.
Align manufacturing schedules with retail demand to optimize product mix and gross margins.
Compliance & Quality
Ensure full compliance with Georgia Access to Medical Cannabis Commission (GMCC) regulations.
Maintain rigorous adherence to product tracking, reporting, and security requirements.
Serve as the key contact for regulatory inspections and audits.
Team Leadership
Build, lead, and develop a high-performing cross-functional team across retail, operations, and compliance.
Be a visible, hands-on leader who works alongside the team in the field daily.
Foster a culture of accountability, urgency, and excellence.
Qualifications
10+ years of general management or multi-unit operations experience in cannabis, retail, or another regulated industry.
Proven experience opening and managing at least 10 dispensaries or comparable retail locations, including real estate, construction, and launch.
Demonstrated ability to execute large-scale rollout plans and meet aggressive opening timelines.
Hands-on operator with a bias for action and in-person leadership; must be based in Georgia and onsite daily.
Deep understanding of Georgia's medical cannabis regulations.
Bachelor's degree required; MBA or advanced degree preferred.
Performance Metrics
Successful on-time opening of six dispensaries within 6-12 months.
Growth in revenue, margin, and operational efficiency.
100% compliance with GMCC and state regulations.
High employee engagement and retention across Georgia teams.
Achievement of annual P&L and strategic goals.
Financial Services Operations Manager
Operations director job in Alpharetta, GA
Orion Operations Manager - Alpharetta, GA
Join a fast-growing financial services firm looking for a proactive, systems-minded Orion Operations Manager to elevate its national RIA operations.
Compensation: $100k-$110k base + 10% bonus
Why You'll Love This Role
Own and optimize operational workflows across a nationwide advisory platform
Champion data integrity and portfolio accounting accuracy
Work side-by-side with firm leadership in a high-growth, high-visibility environment
Build scalable processes and train advisors + operations teams as the firm expands
What You Bring
5+ years of hands-on RIA operations experience
Solid portfolio accounting chops (Orion preferred but not necessary; Tamarac/Black Diamond also great)
Advanced Excel and data-management skills
A process-improvement mindset and the ability to diagnose and streamline systems
Benefits Include
Base Salary of $100k - $110k + 10% annual bonus
Medical Insurance, Dental and Vision
PTO and 401(k)
If you thrive in RIA operations and know how to keep portfolio accounting running flawlessly, let's connect.
Assistant Warehouse Operations Manager
Operations director job in Atlanta, GA
Who We Are
Porter Logistics is a rapidly growing 3PL headquartered in Atlanta. In just eight years, we've scaled from a two-person startup in a 10,000 sq. ft. building to a team of 50+ operating across over one million square feet. We support some of the world's most recognized brands through exceptional service, high accuracy, and a culture built on ownership, accountability, integrity, and always playing offense.
As we continue to expand, we're building a leadership bench of highly driven, hands-on operators who thrive in fast-paced environments and want to grow with us.
The Role
The Assistant Operations Manager will serve as the right hand to the Operations Manager for our highest-volume facility. You will help lead daily warehouse operations, support a large team, and ensure the building runs efficiently, safely, and accurately across receiving, inventory, picking, shipping, and client communication.
This is an onsite, full-time position. You will be deeply involved in the day-to-day running of the warehouse and will step in as acting Operations Manager when needed.
Key Responsibilities
Daily Warehouse Operations
Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping.
Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.
Team Leadership & Development
Help lead a team of warehouse associates, leads, and forklift operators.
Support the Operations Manager with coaching, training, performance feedback, and accountability.
Promote Porter's core values: team player, integrity, consistency, ownership, thoroughness, and positivity.
Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.
Inventory & Quality Control
Ensure correct product handling, storage, labeling, and documentation.
Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions.
Labor Planning & Scheduling
Assist with scheduling labor based on volume forecasts and staffing needs.
Monitor productivity and identify opportunities to optimize labor allocation.
Support new-hire onboarding and continuous cross-training.
Client Communication & Issue Resolution
Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients.
Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally.
Help ensure customers receive accurate, on-time service every day.
Process Improvement
Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control.
Help document SOPs and implement new processes.
Support operational readiness for new clients, product lines, or workflows.
Acting Manager Responsibilities
Step in to lead the full operation when the Operations Manager is offsite.
Provide leadership presence and decision-making authority needed to keep the building running smoothly.
Qualifications
2-4 years of warehouse leadership experience, ideally in a 3PL or high-volume environment.
Strong understanding of WMS systems, RF scanning, and inventory control processes.
Ability to thrive in a fast-paced environment and pivot quickly as priorities change.
Strong communication and leadership skills with a focus on accountability and accuracy.
Hands-on work ethic-willing and able to be on the floor daily with the team.
Manager, Operations Incident Management
Operations director job in Atlanta, GA
Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vitalfor living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
Job Purposeand Impact
The Manager, Operations & Incident Management will lead Cargill's global Major Incident team, responsible for managing critical IT outages and ensuring timely resolution to minimize business impact. This role is pivotal in maintaining operational stability across Cargill's technology landscape, driving swift and effective incident response, and coordinating with cross-functional teams to restore services efficiently. The position requires strong leadership, strategic thinking, and the ability to manage high-pressure situations while maintaining clear communication with stakeholders.
This team operates in a 24/7 environment and is geographically distributed across multiple regions to provide continuous coverage and rapid response to major incidents. The Manager will oversee global processes, ensure adherence to best practices, and foster collaboration among team members and partners worldwide. By leveraging a proactive approach and robust governance, this role ensures that Cargill's critical systems remain resilient and that incident management practices align with business continuity objectives.
Key Accountabilities
Leads network performance monitoring to maintain smooth and efficient operations, applying tools to track network traffic, identify issues, and ensure optimal performance.
Diagnoses and resolves complex network and hosting problems affecting routers, switches, servers, and communication circuits, including performing root cause analysis and implementing solutions to prevent future occurrences.
Leads monitoring and responding to network and hosting incidents, outages, and performance alerts, including categorizing issues, and facilitating with technical teams for timely resolution.
Performs complex protocol analysis to troubleshoot network issues and sustain proper communication between network devices.
Configures and deploys new hardware and software while ensuring compatibility with existing systems, including setting up servers, network devices, and other infrastructure components.
Partners with vendors, third party service providers, and internal teams to resolve complex network issues and improve network performance, providing effective and efficient communication, coordination and timely updates.
Validates the documentation of network issues, resolutions, and performance trends, reviews and provides reports to stakeholders to inform decision making and improve network operations.
Develops and maintains backup and disaster recovery plans to ensure data integrity and availability in case of system failures or data loss.
Leads information technology projects, such as system upgrades, migrations, and new implementations, delivering projects on time and within budget.
Develops automation scripts and tools to streamline infrastructure management tasks and improve operational efficiency.
#LI-KP1
Qualifications
Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Must have experience managing IT major incidents or crisis's for a large, global organization.
Must have at lease 3 years of people management experience.
Must have experience communicating with executive-level leadership.
Ability to travel up to 5%
Preferred Qualifications
Preferred experience with ITSM and ITOM in ServiceNow.
Position Details
• Location: MN-Wayzata or GA-Atlanta; Relocation assistance is not provided for this role
• The business will not sponsor applicants for work visas for this position
• Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law.
• The expected salary for this position is $165,000-$175,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance.
At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer, including Disability/Vet.
Senior Director of Compliance; Sports Betting
Operations director job in Atlanta, GA
Our client is a pioneering sports betting operator that sits at the forefront of the burgeoning US sports betting sector.
This candidate will:
Develop strategies for compliance risk management and design and implement internal
controls, policies, procedures, and training to ensure compliance with applicable laws,
corporate standards, and state-specific regulations.
Work cross-department with product and marketing teams to ensure well-rounded,
cross-functional company compliance.
Work on end to end policy and program development, delivery and maintenance, including
creation of in-depth compliance policies for AML and BSA
Work with Fraud and Product teams to complete multi-faceted and well-rounded
KYC/OFAC policies and information sharing procedures between Fraud/Product and
Compliance
Responsibilities:
Stay abreast of changes to state and federal regulations, licensure requirements
and third party requirements (e.g. payment processors, banks and credit card
companies)
Conduct impact assessments and keep internal teams updated and educated on
changes
Assist the legal team in managing state licensing regulatory obligations
Create defined roles for compliance teams and assist in transition of fraud/risk and
compliance to separate, stand-alone departments
Build and maintain an internal database of all compliance regulations across North
America and become an internal SME on all of its contents
Work with Regulatory Affairs to manage documentation required to support all regulatory
submissions
Develop responsible gaming policies including those around customer suspension and
termination
Ensure that compliance issue remediation efforts are sufficient and timely; Review action
plans and remediation documentation to support event closure; Participate in root cause
analysis and identify customer experience improvement activities.
Skills & Qualifications:
3-5 years of compliance experience in a risk management, compliance, or internal
control related function in the gaming, financial services or financial technology spaces
Preferably working with higher risk market verticals
3-5 years of multi state compliance experience in the gaming or financial industries
Demonstrated ability in constructing, developing, delivering and managing compliance
programs and product controls in a fast-paced industry
Demonstrated understanding of end-to-end regulated vs unregulated business
models, AML checks and protections, and related regulatory requirements.
Senior Director, Health & Welfare Benefits
Operations director job in Atlanta, GA
CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.
Job Summary
We are looking for a talented and suitably experienced person to join us as a Sr. Director in the Benefits Department. This role will have accountability for the Company's:
Medical Plan
Prescription Drug Benefits
Dental Plan
Vision Plan
Quality and Trend Management Programs (e.g., Regenexx)
Employee Assistance Program (EAP)
Healthcare & Dependent Care Spending Accounts
Health Savings Account
Life Insurance
Healthcare Financials, including Billings & Payments
This leader will oversee, for the plans/programs listed above, strategy, design, regulatory compliance, and vendor relationships, ensuring that plans/programs are competitive, compliant, and well-understood by employees and consistent with CRH Americas guiding principles and philosophy.
This leader will report to the VP of Benefits and be responsible for 1 to 3 direct reports, as well as providing guidance, tools, and resources to HR (including BenAdmins).
Job Location
This is a hybrid position located in the corporate office in Atlanta, GA
Job Responsibilities
Develop and implement plan and program strategies in alignment with the Benefits Department and CRH Americas goals.
Oversee plan and program management, including administration, compliance, and vendor performance.
Collaborate with internal stakeholders, including members of the Benefits Department, HR (including BenAdmins), finance, accounting, operations, business units, etc. to ensure the benefit offerings meet talent retention, recruitment and other business needs.
Collaborate with actuaries, leadership, and other business partners, to develop budgets, forecast costs, and monitor financial plan performance.
Evaluate market trends, benchmarking, risks, and opportunities to drive continuous improvement and efficiencies.
Lead and develop a team of benefits professionals, defining roles and responsibilities and promoting career growth.
Prepare and present regular reports, metrics, and analyses on plan effectiveness and performance to senior management.
Ensure audits and reviews of claims/rebates/credit payments and service performance, for accuracy, issue identification, etc.
Collaborate with team members and venders to provide effective communication of plans and programs.
Other duties as assigned.
Job Requirements
Bachelor's Degree, or higher level of education
8+ years of combined experience in benefits, with significant expertise in healthcare strategy, design, delivery and financials
Experience with multistate worksites and large corporate environments - experience with an employee population of over 10k employees is preferred
Demonstrated experience of successfully managing health and welfare plans.
Financial acumen: Proven ability to analyze healthcare financial monitoring reports, manage budgets, and assess how decisions impact the company's profitability and long-term health.
Technical knowledge: In-depth knowledge of ACA, COBRA, ERISA, FMLA, HIPAA, IRS, and other applicable laws and governing agencies.
Communication skills: Excellent written and verbal communication skills, with the ability to simplify and explain complex concepts clearly to all levels of the organization.
Analytical skills: Strong analytical and problem-solving abilities to identify headwind and tailwinds and appropriately plan and respond.
Leadership skills: Proven ability to lead, build collaborative relationships, and manage multiple priorities. Ability to work in a fast-paced, matrixed environment with diverse stakeholders.
Planning and execution skills: The ability to break down complex issues into actionable steps, develop clear plans with measurable goals and deadlines, and ensure stakeholder alignment.
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Operations Manager (Electrical)
Operations director job in Atlanta, GA
About Shermco
Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.
Position Summary
The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.
Essential Responsibilities
-Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations
-Foster and promote a positive culture within direct report team and collaborating teams
-Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
-Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
-Develop and implement operational policies and procedures to ensure efficiency and effectiveness
-Collaborate with other departments to ensure seamless operations and customer satisfaction
-Ensure compliance with all relevant regulations and standards
-Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
-Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
-Manage budgets and allocate resources appropriately
-Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations
-Provide regular reports to senior management on operational performance and progress towards goals
-Occasionally perform field work to support the team and business needs
Qualifications
-Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired
-Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required
-Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management
-Strong leadership and management skills
-Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.
-Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.
-A professional demeanor and a commitment to a high level of customer service
-Ability to analyze data and make informed decisions
-Experience with budget management and resource allocation
-Knowledge of relevant regulations and standards
-Experience with implementing new technologies and processes
-Be able to perform technical work when needed in the field.
Operations Manager
Operations director job in Rome, GA
The Operations Manager is responsible for leading and managing daily plant operations in a 24/7 flexographic printing and packaging environment. This position oversees all Production Supervisors and ensures consistent achievement of safety, production, quality, staffing, and onboarding objectives. The role plays a critical part in developing high-performing leaders, driving engagement, and ensuring strong alignment across all shifts. The Operations Manager partners closely with HR to maintain consistency in policies, training, and employee development, while collaborating with Maintenance and Continuous Improvement (CI) to optimize machine performance, minimize downtime, and strengthen operator accountability.
Responsibilities and Duties:
This job description and performance standard document have been prepared as a guide to ensure better communication and understanding. All responsibilities, however, have not been included, nor could they be. Your Manager may from time to time ask you to perform other related duties not specifically included in this description. Likewise, this description will be revised as needed to meet current business requirements.
Operational Leadership
Direct and oversee daily production activities to ensure efficient and safe plant operations across all shifts.
Monitor production schedules, quality standards, and resource allocation to meet output and customer requirements.
Lead engagement on the production floor through regular Gemba walks to observe processes, listen to team feedback, and reinforce safety, quality, and performance expectations.
Collaborate closely with Maintenance, Quality, and CI teams to resolve downtime issues, optimize equipment performance, and sustain TPM initiatives.
Maintain accountability for press and finishing department performance, including waste, uptime, and labor efficiency.
Ensure all work is performed in compliance with safety, SQF, and company standards.
The Operations Manager is responsible for all associate aspects in terms of safety, annual reviews, staffing, hiring and potential terminations in the plant, and works in conjunction with and provides direction to the Production Supervisors for all associate aspects in terms of safety, annual reviews, staffing, hiring and potential terminations in the plant.
Arrives regularly prior to their scheduled shift to review the production schedule, to review staffing issues, and to touch base with the prior Shift Leader for continuity (Shift-to-Shift Tie-In) and preparation for the communication huddles.
Trains, guides, and assists associates in the successful execution of their roles. Coordinates training of new associates by assigning a qualified trainer and monitoring the timely completion and documentation of the training program. Works with Quality Assurance to make sure every associate in the department(s) is “Quality Certified” and completes any other job-related training
Team Leadership & Development
Lead, coach, and develop Supervisors to become strong, consistent leaders capable of managing people, processes, and performance.
Mentor leaders on all assigned projects, ensuring alignment with objectives, deadlines, and expected outcomes while fostering ownership and accountability.
Foster a culture of accountability, engagement, and continuous learning among all team members.
Conduct regular 1:1 meetings and performance reviews with Supervisors to set clear goals and expectations.
Promote open communication and team alignment across all shifts to maintain consistency and productivity.
Partnership & Collaboration
Partner with HR to ensure consistent application of company policies, procedures, and disciplinary practices.
Collaborate with HR and Training teams on staffing, onboarding, and retention to build a stable, capable workforce.
Work closely with Maintenance and CI departments to prioritize preventive maintenance, improve machine reliability, and drive operator ownership.
Support Safety and Quality leadership in maintaining compliance, reducing incidents, and addressing root cause corrective actions.
Performance Management
Track key performance indicators (KPIs) include safety, scrap, downtime, labor utilization, and production output.
Lead problem-solving efforts using Lean/CI tools to identify and eliminate waste.
Analyze daily and weekly production data to identify trends, develop countermeasures, and implement process improvements.
Regularly flex hours to off shifts to drive performance, provide leadership visibility, and support night and weekend teams.
Drive accountability among Supervisors and team members for achieving operational goals.
Employee Engagement & Culture
Promote a positive, inclusive, and performance-driven work environment.
Recognize achievements and reinforce company values through coaching, feedback, and participation in recognition programs.
Champion “We Care” and “Better Together” culture initiatives that align with PPC's core values.
Skills and Qualifications:
Seven years or more experience in a supervisory/management/leadership position in an industrial production environment.
Minimum of 5 years in flexographic printing required.
Detail-orientation required for completing required paperwork and information systems' inputs with a high degree of accuracy.
Proven success managing teams in a 24/7 production environment.
Strong knowledge of lean manufacturing, continuous improvement, and TPM principles.
Demonstrated ability to lead through influence, build effective teams, and develop future leaders.
Excellent communication, organizational, and problem-solving skills.
Proficiency in Microsoft Office Suite and production management systems
Working Conditions and/or Physical Requirements:
Must be able to lift and ensure proper handling of items up to 75 pounds. The Production Manager should consider themselves a “player-coach”, willing to pitch in and lead by example as necessary.
Must be capable of standing for the duration of a work shift less breaks and lunch.
Must be capable and willing to work in excess of a normal workweek as production demands dictate.
Must be able to distinguish and ensure product quality in a fast-paced production environment.
Must be able to identify, prioritize, and meet multiple expectations for areas of responsibility.
Must have the physical dexterity to bend, stand, flex, and reach as the position dictates.
Must be able to satisfactorily see and differentiate color per adopted assessment methods in order to support efficient press set-ups and good print quality.
Must be capable of understanding different film testing methods and department quality procedures.
Must travel (up to 10%) as required; overnight travel may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Deposit Operations Manager
Operations director job in Johns Creek, GA
Role Description
The Deposit Operations Manager is responsible for the daily operations, compliance, risk management, and ongoing enhancement of all deposit-related products and services (DDA, Savings, CDs, Cash Management, ACH, Remote Deposit Capture, Wire, Debit Cards, etc.). This role ensures adherence to regulatory requirements, UCC, NACHA, Regulation E, Regulation D, Regulation CC, and Mastercard rules while driving efficiency, mitigating risk, and supporting bank growth initiatives.
Responsibilities
Oversee ongoing monitoring and annual risk reviews of Cash Management customer files, including self-evaluations and maintenance of current documentation for limits, frequency, approvals, and risk ratings.
Perform and document quarterly Deposit Operations risk assessments.
Review and resolve exception items, return items, levies, garnishments, and subpoenas in compliance with applicable laws and regulations.
Ensure full compliance with Uniform Commercial Code (UCC), NACHA Operating Rules, Mastercard rules, Reg E, Reg D, Reg CC, BSA/AML, and all other applicable regulations.
Lead new deposit product creation from concept through implementation, including pricing, feasibility analysis, vendor coordination, and internal communication.
Manage interest rate updates, statement messaging, and BPM (Business Process Management) form creation/updates.
Drive product/service development, implementation, rollout communications, and post-launch monitoring.
Regularly review, update, and create Deposit Operations policies, procedures, and desktop guides.
Deliver annual ACH Rules & Risk Management training to all Deposit Operations staff and provide additional training as needed (new hires, process changes, regulatory updates).
Serve as primary point of contact for internal/external audits and regulatory examinations; compile documentation, samples, and responses in a timely and organized manner.
Identify, assess, and mitigate deposit-related compliance and operational risks across the department.
Supervise, mentor, and develop Deposit Operations staff; foster a culture of accuracy, accountability, and continuous improvement.
Collaborate with Retail, Commercial, IT, Compliance, Risk, and Senior Management on cross-functional initiatives.
Qualifications
Bachelor's degree in Business, Finance, or related field (or equivalent experience).
7+ years of progressive banking experience with at least 5 years in Deposit Operations leadership.
Expert knowledge of UCC Articles 3 & 4, NACHA Operating Rules & Guidelines, Regulation E, Reg CC, Reg D, and Mastercard rules.
Proven experience managing ACH, RDC, Cash Management, Wire, and debit card operations.
Strong background in risk assessment, audit/exam preparation, and policy/procedure development.
Excellent analytical, organizational, and project management skills.
Demonstrated ability to lead training sessions and communicate complex regulatory topics clearly.
Preferred
AAP, APRP, or NCP accreditation.
Experience with core systems such as Fiserv or CIS.
Familiarity with BPM tools and workflow automation.
What we offer
Competitive salary and annual bonus potential
Comprehensive health, dental, and vision benefits
401(k) with generous match
Paid time off
Ongoing professional development and certification support
A collaborative, community-oriented culture
Loyal Trust Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Community & Operations Manager
Operations director job in Atlanta, GA
We're Hiring! Studio B Community & Operations Manager (On-Site - Atlanta, GA)
Company: Collaborative Real Estate
Employment Type: Full-Time | Exempt
Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast.
Located atop the historic Biltmore Innovation Center, Studio B. isn't just a coworking space - it's a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta's innovation economy.
We're looking for a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer - someone who thrives on building community, keeping operations running flawlessly, and creating memorable experiences every day.
What You'll Do
Community & Member Experience
Be the welcoming host and daily presence that sets the tone for Studio B.'s vibrant, community-driven culture
Support and connect members, helping them feel informed, engaged, and supported
Onboard new members and teams, ensuring they feel inspired from day one
Assist in planning and hosting community events, workshops, and gatherings
Help coordinate meeting room and event space bookings
Cultivate meaningful connections between members - and with Atlanta's broader innovation ecosystem
Operations & Space Management
Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination
Manage supplies, technology needs, visitor access, and general administrative support
Keep Studio B. polished, organized, and running smoothly
Troubleshoot basic tech or facility issues as needed
Assist with event setup, logistics, and on-the-ground coordination
Growth, Sales & Storytelling
Lead engaging, high-energy tours for potential members
Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships
Assist with event inquiries and help build a strong calendar of meetings and community events
Collaborate with the Communications team to highlight Studio B.'s stories, happenings, and member wins
Who You Are
High-energy, warm, approachable - a natural “community host”
Exceptionally organized with strong multitasking instincts
Confident communicator, comfortable giving tours and speaking with prospective members
Service-minded with light sales experience or interest
Proactive, resourceful, and skilled at anticipating needs
Curious about innovation, entrepreneurship, and connecting people
Early- or mid-career professional with strong administrative and operational instincts
Qualifications
Bachelor's degree in Business, Communications, Hospitality, Marketing, or equivalent experience
Proficiency in MS Office; familiarity with Canva and CoWorks a plus
Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful
Comfortable working early mornings, evenings, or weekends for events
Ability to lift/move event materials as needed
About Collaborative Real Estate (CRE)
CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life.
We are committed to diversity, inclusion, and creating an environment free from discrimination across all facets of employment and operations.
Operations & Office Manager
Operations director job in Atlanta, GA
Operations & Office Manager | Atlanta
Partners is seeking an Operations & Office Manager to keep the Atlanta office running at its best while supporting brokers, marketing, and leadership in building something extraordinary. This is a hands-on, high-impact role for someone who thrives on organization, communication, and problem-solving. You'll wear many hats; from coordinating onboarding and events to managing office logistics and serving as the “go-to” for everything operations in Atlanta.
It's an ideal opportunity for an experienced administrative professional or operations lead in the Atlanta market looking to grow into a broader leadership role.
What You'll Do
Operational & Administrative Leadership
Oversee day-to-day office operations, including supplies, kitchen and equipment contracts (copiers, printers, etc.), parking, and access badges.
Serve as the primary point of contact for building management, vendors, and local service providers.
Manage travel coordination, special events, and meeting logistics for the Atlanta team.
Handle PTO approvals for Account Managers and Marketing Coordinators.
Coordinate broker onboarding, ensuring new hires have the tools, access, and resources they need to hit the ground running.
Support recruiting logistics, including candidate travel and visits to Houston HQ.
Brokerage & Business Support
Assist in the creation and delivery of sales and marketing materials as backup for the MC/AM team.
Manage Adobe Sign routing for leadership approvals and contracts.
Prepare agendas, materials, and presentations for leadership and JO meetings.
Coordinate lease administration (Occupier) and cross-functional projects involving Development and Property Management.
Support special events, sponsorships, and community or industry organization involvement (ICSC, ULI, NAIOP, etc.).
Leadership & Team Coordination
Provide guidance and coordination for administrative staff or interns as applicable.
Act as the communication bridge between the Atlanta office and Shared Services in Houston.
Foster a collaborative, professional, and positive office culture - ensuring consistency with Partners' values and brand.
What You'll Bring
4+ years of operations, administrative, or office management experience, ideally within commercial real estate or professional services.
Prior experience leading or mentoring team members.
Exceptional organizational skills with a high attention to detail.
Strong written and verbal communication abilities.
Proficiency in Microsoft Office Suite and Adobe; CRM or marketing system experience a plus.
A proactive mindset with the ability to anticipate needs, solve problems, and make things happen.
What's in It for You
A front-row seat in Partners Real Estate's rapid growth across the Southeast.
Exposure to multiple business lines; Brokerage, Development, and Property Management.
Opportunity to grow into a Marketing Coordinator or operational leadership role as the office expands.
Competitive compensation and benefits, including 401(k), performance-based incentives, and paid time off.
Why Join Us
Be part of one of the fastest-growing full-service commercial real estate firms, backed by an integrated platform spanning Investments, Development, Brokerage, and Property Management.
Gain access to a diverse suite of institutional-quality investment offerings through Partners Capital.
Collaborate with a driven, high-performance team that values integrity, teamwork, and long-term partnerships.
Competitive compensation, comprehensive benefits, and opportunities for growth within a rapidly expanding organization.
Partners is proud to be committed to providing equal employment opportunity to all qualified applicants regardless of age, race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, citizenship, marital status, disability, veteran status, or any other basis protected by applicable law.
Operations Manager Weekend Day
Operations director job in Palmetto, GA
Essential Functions: • Ensures all Associates understand and use safe work practices • Completes safety observations of facility • Determines the workload (production volume) for the day sent by corporate; monitors inventory movements in the facility frequently throughout the day
• Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times
• Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance and budget targets
• Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules day accordingly and alerts Operations Coach
• Expedites receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.)))
• Resolves simple and complex warehouse management system issues as they occur
• Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.)
• Communicates effectively with associates and Performance Instructors regarding business objectives or current issues
• Works through the Operations Supervisors to build a work environment of engagement and inclusion
• Identifies and assists in implementing process improvements or new processes launched from corporate
• Travels to other facilities to assist when needed
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Participates in the process of hiring talented individuals for the team
• Sets goals and communicates clear expectations for associates and provides timely and constructive feedback
• Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels
• Provides resources and support to associates as needed
• Assists Supervisors with any issues that may arise that need the resolution of management
• Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested
• Helps associates on the team transition through change
Minimum Requirements:
• High school diploma or equivalent
• 2 to 5 years of experience in distribution center/warehouse operations or related area with increasing responsibilities
• Leadership experience with direct report responsibility, including experience in mentoring and coaching others
• Proven record of complying with safety requirements
Preferences:
• Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field.
• Experience leading others through change
• Experience managing resources, time, and budgets
• Experience using troubleshooting processes to resolve problems
• Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility
• Experience building a culture of safety among subordinates and peers
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Director, Customer Outcomes Go To Market
Operations director job in Atlanta, GA
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
This role sits within the Customer Excellence Group (CEG) serving ServiceNow Regulated Industries customers. Our purpose is to accelerate platform adoption and deliver relevant industry outcomes that realize our customers' transformation ambitions. We do this through a portfolio of services delivered by world-class consultants and success professionals, proven leading practices, methodologies, and tools, and a strong ecosystem of partners.
What you get to do in this role
As a Go-To-Market (GTM) Director, you will lead a team of Services Account Executives (SAEs) who sell Customer Success offerings, Implementation and Advisory Services that drive adoption, value realization, and business outcomes for our customers.
* Lead, coach, and scale a high-performing SAE team across Regulated Industries; set a talent strategy, build bench strength, and create an attractive place to work.
* Own the services GTM plan for your market area: coverage model, territory plans, target account lists, quota setting, and end-to-end forecast governance.
* Create net-new pipeline and accelerate pursuits; guide value-based selling motions and executive alignment (VP/CxO) to shape multi-year roadmaps and outcomes.
* Partner across ServiceNow (Software Sales AEs, CEG, Solution Sales, Product BUs, Marketing) and with our delivery partners to design winning pursuit strategies and delivery approaches.
* Run high-quality deal reviews: solutioning/scoping oversight, proposal excellence, commercial strategy, pricing guardrails, and margin/viability checks.
* Drive customer value realization: attach the right mix of services to product sales, align on success plans, and ensure time-to-value and adoption milestones are achieved.
* Strengthen the ecosystem: define partner strategy and mix, enable partner readiness, and resolve resourcing gaps to ensure the right talent is on every engagement.
* Be a data-driven operator: inspect pipeline health, coverage, velocity, win rates, attach rates, forecast accuracy, delivery utilization, and gross margin, acting quickly on insights.
* Champion culture and change: set clear objectives, foster accountability, reward creativity and innovation, and model adaptability in a dynamic, competitive environment.
Leadership competencies
* Talent builder: Identifies capability gaps, attracts key talent, and establishes coaching/mentoring to grow future leaders.
* Executive influence: Crafts compelling business cases, gains buy-in, and negotiates skillfully with internal and external stakeholders.
* Operational rigor: Aligns plans across teams, allocates resources to priorities, and sets aggressive yet realistic timelines.
* Innovation & agility: Challenges teams to generate breakthrough ideas and embeds flexibility in structures, systems, and culture.
* Customer obsession: Creates urgency around meeting customer needs; builds broad internal/external networks to stay ahead of industry shifts and amplify impact.
Qualifications
To be successful in this role, you have
* 10+ years of enterprise services sales leadership (SaaS/professional services), including leading quota-carrying teams.
* Proven success in regulated industries (e.g., Healthcare & Life Sciences, Financial Services) and in post-sales adoption/value realization motions.
* Demonstrated excellence in executive engagement, solutioning/scoping, complex deal leadership, and partner ecosystem management.
* Strong operating cadence around forecasting, pipeline inspection, and performance management; comfort with dashboards and metrics.
* A builder's mindset: establish standards, simplify processes, and scale what works-without losing speed.
* Exceptional communication skills; able to align diverse stakeholder groups to decisive action.
Key performance indicators
* Services bookings & growth, attach rate to product sales, and win rate
* Pipeline coverage & velocity, forecast accuracy
* Delivery utilization and revenue realization
* Time-to-value, adoption milestones, CSAT/NPS, and renewal impact/uplift
Location & travel
Flexible/remote within the region; ~25-40% travel depending on customer and team needs.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Manufacturing Plant Director | Conyers, GA | New Plant Under Construction
Operations director job in Conyers, GA
Job DescriptionPlant Director - ACG Capsules Location: Conyers, Georgia Department: Operations / Manufacturing Reports To: Head - Operations, International Company: ACG Capsules (part of ACG Group) Compensation: $150,000+ annually, commensurate with experience (DOE) + Full BenefitsJob Type: Direct Hire | Full-time
Relocation: A relocation package may be offered for the right candidate About ACGACG is the world's only integrated pharmaceutical manufacturing solutions company-delivering innovation across capsules, films & foils, engineering, and inspection systems. Headquartered in Mumbai, India, ACG operates in over 100 countries and is dedicated to enabling healthier communities through world-class technology, sustainable practices, and people-driven excellence.Position OverviewACG is expanding its global footprint with a brand-new, state-of-the-art capsule manufacturing facility in Conyers, Georgia, USA, set to commence operations in January 2027.As the Plant Director, you will lead this initiative from the ground up-overseeing the design, construction readiness, commissioning, and operational ramp-up of ACG's first U.S. manufacturing plant.During the virtual pre-launch phase, you will collaborate with global operations, engineering, and HR teams to recruit and develop the plant leadership team, establish operating systems and processes, and create a high-performance culture built on safety, quality, and accountability. Once operational, you will take full ownership of plant performance across production, quality, EHS, and cost management.Key ResponsibilitiesGreenfield Leadership & Commissioning
Lead all aspects of greenfield setup including layout planning, equipment readiness, and commissioning milestones.
Develop and execute strategies for on-time and on-budget project delivery.
Partner with global functions to ensure alignment with ACG's manufacturing, safety, and compliance standards.
Operational Leadership
Drive production excellence, cost efficiency, and quality assurance once the facility becomes operational.
Oversee capsule manufacturing, packing, and printing operations post-launch.
Ensure adherence to quality, output, and efficiency KPIs in line with ACG global standards.
Team Building & People Leadership
Recruit, mentor, and lead a high-performing, cross-functional operations team before commissioning.
Build and sustain a culture of performance, innovation, and continuous improvement.
Work closely with HR to drive employee development, engagement, and readiness programs.
EHS & Compliance
Ensure full compliance with environmental, health, safety, and regulatory standards from project inception through ongoing operations.
Lead initiatives that promote a proactive, safety-first workplace culture.
Continuous Improvement & Cost Optimization
Implement lean manufacturing and continuous improvement programs to optimize productivity.
Use data-driven insights to drive efficiency, reduce waste, and improve profitability.
Key Performance Indicators
On-time commissioning and start-up (target: January 2027)
Team recruitment and readiness before operational go-live
Achievement of production and cost targets post-launch
Continuous improvement and EHS compliance metrics met
Operational excellence and customer satisfaction
Qualifications & Experience
Education: B.E./B.Tech in Mechanical or Mechatronics Engineering (M.Tech in Chemical Engineering preferred)
Experience:
15-20 years in operations or manufacturing within the process or pharmaceutical industry
Minimum 2 years in pharmaceutical or FMCG manufacturing
Minimum 2 years in a senior leadership role with full plant responsibility
Proven success leading project execution and plant commissioning
Core Competencies:
Manufacturing and process design expertise
Strategic planning and cost management
EHS and regulatory compliance
Leadership and team development
Cross-cultural collaboration and stakeholder management
Why Join ACG?This is a rare opportunity to build and lead ACG's first U.S. capsule manufacturing facility, a cornerstone of ACG's North American growth strategy. You will define the operational framework, team culture, and performance standards of a world-class manufacturing site-from blueprint to full-scale production.At ACG, we believe in fostering excellence and embracing diversity. We are creating an inclusive environment where innovation thrives, and every team member contributes to making better health possible for all.Fostering Excellence, Embracing Diversity: ACG - Where Equal Opportunities and Inclusion Thrive! IND98
Director of Operations / Food Manufacturing
Operations director job in Atlanta, GA
Excellent opportunity for an experienced Director of Operations with a growing food manufacturing company in metro Atlanta.
In this role you will oversee daily operations over multiple locations, ensure compliance with quality standards and regulations and implement process improvements. Great management and support team already in place.
Required:
Director of Operations or Plant Manager level experience
Management experience that includes production and warehouse in a food manufacturing environment
Knowledge of GMP and HACCP along with continuous improvement methodologies
Willingness to be hands on when needed
Strongly preferred
Experience in a dry food environment such as baking products, protein blends, spices or teas
Bilingual Spanish
Company offers opportunity for growth. They are well established and growing quickly.
To apply for the Director of Operations position, please submit your resume in response to this ad or fill out an application on our website, impactstaffing.com.
Impact Staffing is a local staffing and recruiting company with a team of Atlanta-area recruiters ready to help you find work. We specialize in administrative, warehousing, and manufacturing jobs.
Impact Staffing is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation or gender identity) national origin, disability, age (40 or older) or genetic information including family medical history.
Vice President/General Manager - Employee Financial Solutions
Operations director job in Alpharetta, GA
ADP is hiring a Vice President/General Manager (Payments) within our Employee Financial Solutions organization.
In this role as the VP/GM, you will lead initiatives with broad organizational impact on multiple levels accountable for sales growth, margin improvements, product satisfaction, client retention and operational efficiencies.
This role has primary P&L responsibility for Wisely and Payments Solutions. Responsible for establishing strategy and meeting profitability and growth objectives established for the business. Manages business cycles and resources needed to ensure successful delivery within Smart Compliance Solutions.
This highly visible role is responsible for all activities relating to the creation and accomplishment of financial plans and objectives, operating plan initiatives, client experience, associate engagement, associate retention, and talent development. Works closely with sales leadership in growing the Wisely and Payments Solution business, as well as partnering with the Corporate Treasury, Finance and Compliance organizations to ensure delivery on ADP goals. You will direct the identification, analysis, and execution of key initiatives to drive our new direct to consumer business - Employee Financial Solutions.
In this position as the Vice President/General Manager, you will have other key responsibilities include ensuring the business meets or exceeds targets for operational and financial metrics including total active cardholders, revenue/card, card life, spend mix, and cardholder NPS, among other. You will hire, develop and retain talent at all levels of the organization and partner with senior leadership across ADP to resolve issues and create a productive growth environment across all ADP business units.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
Provides leadership to achieve Financial Excellence initiatives in the business as measured by 1) Revenue; 2) Sales; 3) Net Operating Income (NOI); 4) Client Retention; and 5) NPS. Defines and measures HR & Service delivery resources. Ensures that the business meets or exceeds the state financial goals each fiscal year.
Manages $400+ million portfolio revenue plan; 5-10 direct reports with ~100 indirects.
Responds to internal and external requests for financial, client service, and other reporting requirements.
Develops and maintains a sound portfolio plan of business organization. Ongoing management of resources to ensure accomplishment of profitability and business goals defined in the plans.
Analyzes operating results of the market/region versus approved plans and objectives and takes adequate steps to correct shortfalls in performance.
Provides leadership to achieve operational excellence initiatives in the portfolio by meeting or exceeding established metrics
Responsible for Client Experience and Engagement
NPS focus and goal attainment on full Employee Financial Solutions products
Oversee the Payments Solutions and acquisition, engagement, and retention of Wisely Account/Card holders
TO SUCCEED IN THIS ROLE: Requirements
This is a hybrid role (3 days in the office minimum with 2 days at home). Candidates will sit in one of the listed locations and should have a proven track record of managing teams in a virtual and in-office setting.
15+ years' experience in a related management capacity in a high-performance service environment that has consistently demonstrated World Class Service comparable to ADP's mission with significant measurable results. In addition, the associate should have a working knowledge of industry-leading practices in the disciplines of Human Capital Management. (Payroll, Human Resources, Fintech, Time, Benefits, Recruiting, and Talent Management).
At least 10+ years of Management experience in matrix management and oversight of a highly professional or organization.
Deep knowledge of the payments industry, especially pay cards, GPR cards, etc. is preferred
Experience with consumer products, especially in the payments/fintech industries preferred
Proven track record of supporting and fostering strong relationships with key stakeholders within areas such as Sales, GPT, etc.
Proven ability to assess performance, mentor, and counsel associates are essential. Strong leadership and people management skills are required.
Ability to influence where needed.
Ability to motivate and lead others; highly collaborative planning ability; superior business acumen, communication, and business judgment.
Requires strong strategic, operations, financial and relationship-building skills.
Drive a culture of objectivity rooted in data and facts.
Reporting of KPIs and output/results to executive leaders.
Cross functional collaboration is key.
Data Analysis: strong analytical skills to identify trends and patterns and measuring impact
Must be able to work under pressure of time constraints and be able to function in a flexible, constantly changing environment. Effective time management and conflict resolution skills are required.
Ability to travel as needed.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Vice President/General Manager - Employee Financial Solutions
Operations director job in Alpharetta, GA
ADP is hiring a Vice President/General Manager (Payments) within our Employee Financial Solutions organization.
In this role as the VP/GM, you will lead initiatives with broad organizational impact on multiple levels accountable for sales growth, margin improvements, product satisfaction, client retention and operational efficiencies.
This role has primary P&L responsibility for Wisely and Payments Solutions. Responsible for establishing strategy and meeting profitability and growth objectives established for the business. Manages business cycles and resources needed to ensure successful delivery within Smart Compliance Solutions.
This highly visible role is responsible for all activities relating to the creation and accomplishment of financial plans and objectives, operating plan initiatives, client experience, associate engagement, associate retention, and talent development. Works closely with sales leadership in growing the Wisely and Payments Solution business, as well as partnering with the Corporate Treasury, Finance and Compliance organizations to ensure delivery on ADP goals. You will direct the identification, analysis, and execution of key initiatives to drive our new direct to consumer business - Employee Financial Solutions.
In this position as the Vice President/General Manager, you will have other key responsibilities include ensuring the business meets or exceeds targets for operational and financial metrics including total active cardholders, revenue/card, card life, spend mix, and cardholder NPS, among other. You will hire, develop and retain talent at all levels of the organization and partner with senior leadership across ADP to resolve issues and create a productive growth environment across all ADP business units.
Ready to #MakeYourMark? Apply now!
WHAT YOU'LL DO: Responsibilities
Provides leadership to achieve Financial Excellence initiatives in the business as measured by 1) Revenue; 2) Sales; 3) Net Operating Income (NOI); 4) Client Retention; and 5) NPS. Defines and measures HR & Service delivery resources. Ensures that the business meets or exceeds the state financial goals each fiscal year.
Manages $400+ million portfolio revenue plan; 5-10 direct reports with ~100 indirects.
Responds to internal and external requests for financial, client service, and other reporting requirements.
Develops and maintains a sound portfolio plan of business organization. Ongoing management of resources to ensure accomplishment of profitability and business goals defined in the plans.
Analyzes operating results of the market/region versus approved plans and objectives and takes adequate steps to correct shortfalls in performance.
Provides leadership to achieve operational excellence initiatives in the portfolio by meeting or exceeding established metrics
Responsible for Client Experience and Engagement
NPS focus and goal attainment on full Employee Financial Solutions products
Oversee the Payments Solutions and acquisition, engagement, and retention of Wisely Account/Card holders
TO SUCCEED IN THIS ROLE: Requirements
This is a hybrid role (3 days in the office minimum with 2 days at home). Candidates will sit in one of the listed locations and should have a proven track record of managing teams in a virtual and in-office setting.
15+ years' experience in a related management capacity in a high-performance service environment that has consistently demonstrated World Class Service comparable to ADP's mission with significant measurable results. In addition, the associate should have a working knowledge of industry-leading practices in the disciplines of Human Capital Management. (Payroll, Human Resources, Fintech, Time, Benefits, Recruiting, and Talent Management).
At least 10+ years of Management experience in matrix management and oversight of a highly professional or organization.
Deep knowledge of the payments industry, especially pay cards, GPR cards, etc. is preferred
Experience with consumer products, especially in the payments/fintech industries preferred
Proven track record of supporting and fostering strong relationships with key stakeholders within areas such as Sales, GPT, etc.
Proven ability to assess performance, mentor, and counsel associates are essential. Strong leadership and people management skills are required.
Ability to influence where needed.
Ability to motivate and lead others; highly collaborative planning ability; superior business acumen, communication, and business judgment.
Requires strong strategic, operations, financial and relationship-building skills.
Drive a culture of objectivity rooted in data and facts.
Reporting of KPIs and output/results to executive leaders.
Cross functional collaboration is key.
Data Analysis: strong analytical skills to identify trends and patterns and measuring impact
Must be able to work under pressure of time constraints and be able to function in a flexible, constantly changing environment. Effective time management and conflict resolution skills are required.
Ability to travel as needed.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
Vice President & General Manager
Operations director job in Fayetteville, GA
Job Description
Job Title: Vice President & General Manager
About Mobile Air & Power Rentals
Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide. Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion industry dedicated to creating impactful community experiences.
Discover your purpose - work in rental!
Position Overview:
The Vice President & General Manager (VP & GM) is responsible for formulating, implementing, and executing comprehensive strategies for sales and operations aimed at increasing revenue, market share, and profitability within the rental business. The VP & GM emphasizes coaching and developing their leadership team to realize both individual and regional potential. This role encompasses the strategic direction of branch and regional rental operations in alignment with overall company objectives.
Job Duties/Responsibilities:
Deliver on rental revenue and profitability objectives while fostering a sustainable sales and service organization.
Lead and empower Regional General Managers (RGM) to achieve strategic revenue, profit, and market share targets through effective management processes and tools.
Maximize contribution margin by developing competitive pricing strategies for products and services that align with business goals.
Build and enhance senior-level relationships with Key and Target accounts, focusing on account management and growth initiatives.
Conduct monthly one-on-one reviews with RGMs to evaluate progress against annual sales plans, pipeline, forecasting, activity plans, account management, operations, profitability, safety, and personal development goals; document and track actionable items for follow-up.
Recommend and develop innovative sales and operations incentive plans to drive performance.
Collaborate closely with VPs of Operations and Finance to optimize service and sales support costs, enhancing the rental customer experience and profitability.
Maintain awareness of industry trends and competitive dynamics, using insights to adapt strategies that drive revenue and market share growth.
Actively participate in industry trade associations (e.g., ARA, BOMA, MCA, AGC) and promote team member involvement to strengthen regional presence and networking.
Identify and capitalize on growth and cost efficiency opportunities, developing robust business cases to support new initiatives.
Enhance customer loyalty by implementing processes that drive satisfaction and retention; analyze Target Account needs and create penetration strategies to expand market share.
Oversee regional marketing efforts, coordinating traditional and digital outreach strategies to maximize regional visibility and relevance.
Ensure cost-effective execution and quality assurance in branch operations, emphasizing operational efficiency.
Optimize the reliability, utilization, and profitability of the rental fleet; support inter-regional collaboration for effective fleet management.
Lead initiatives for product enhancement and the development of innovative rental solutions.
Develop and monitor operational metrics to assess efficiency and guide continuous improvement initiatives.
Enforce operational expense control measures within all responsible functions.
Drive branch facility expansion activities in alignment with the company's organic growth strategy.
Manage the forecasting and creation of monthly/annual budgets, incorporating comprehensive opportunity and account management processes.
Champion safety initiatives across the region, ensuring compliance with company safety policies at all business locations and field operations.
Implement and oversee the company performance management system, fostering continuous improvement through performance evaluations and personal development programs.
Collaborate with senior management and company owners to shape and refine overall business strategy.
Requirements:
Bachelor's Degree required; 10+ years of relevant field experience in Engineering, Technical, Marketing, Business, or related fields. A Master's Degree in Business is preferred.
Minimum of 10 years of management experience in the Specialty rental industry, with desirable expertise in heating, cooling, and power equipment.
Strong foundational knowledge of ERP, CRM, and business systems.
Proven leadership skills with a history of motivating and mentoring teams to achieve operational excellence.
Documented track record of driving growth and achieving business objectives.
Excellent communication and negotiation abilities.
Strategic mindset with data-driven analytical skills to optimize customer relations and strategic initiatives for robust returns.
Comprehensive understanding of financial metrics, market segmentation, customer preferences, and evolving industry trends.
In-depth familiarity with construction contracting, engineering, and direct selling processes, alongside experience in sectors like Healthcare, Higher Education, Industrial/Manufacturing, and Commercial Real Estate (CRE).
Willingness to travel approximately 50% of the time, with flexibility as necessary.
Valid driver's license with a clean driving record.
Ability to successfully pass pre-employment background and drug screenings.
Benefits:
Competitive salary
Annual bonus opportunities
Company-issued phone, computer, and necessary equipment
Health, Vision, and Dental Insurance
Life Insurance
401k plan with company match
Paid time off (vacation, sick leave, and holidays)
Career development
Employee discount programs
#LI-Hybrid
Site Operations Manager
Operations director job in Atlanta, GA
Job Description
Saltbox makes the hardest parts of running a small online business simple. Our workspaces transform into modern and flexible office spaces with warehouse suites, and all the perks needed to help small businesses grow. Our Members run small to medium sized eCommerce businesses within a diverse group of industries including Fashion & Apparel, Health & Beauty, Entertainment, Electronics and Household Goods. You can help a small business local to your area!
We're looking for an Location Manager to support our Members' success by ensuring our warehouses run smoothly. You thrive on handling a variety of tasks, take pride in solving challenges, and have experience leading teams to enhance customer experiences. Though our locations resemble warehouses, this role offers the chance to empower small business owners and make a direct impact.
The position will start with cross-location support across all three of our Atlanta sites (two in Atlanta and one in Chamblee), providing broad operational exposure. As the team grows, this role will transition into a permanent leadership assignment at one designated location.
Core Functions
Location and Operations Management
Oversee Day-to-Day Operations: Manage occupancy levels, member satisfaction, and budget adherence to ensure smooth facility operations.
Ensure Operational Efficiency: Maintain high standards across all building spaces (warehouse, kitchen, office), ensuring reliable and smooth operations.
Oversee Daily Building Operations: Allocate tasks, manage daily checklists, and oversee couriers and deliveries to ensure the building is clean, organized, and running efficiently.
Member Engagement and Support
Conduct Tours and Member Onboarding: Lead tours for prospective members, clearly communicating the value of Saltbox services, and manage a smooth onboarding process for new members.
Provide Member Support: Engage directly with members to troubleshoot logistical challenges, assisting them with receiving, organizing, and managing their business inventory.
Performance Monitoring and Reporting
Monitor and Report on Location Performance: Prepare and analyze weekly operational reports, highlighting trends, successes, and areas for improvement to optimize performance and alignment with company objectives.
Team Management and Development
Lead and Develop the Team: Manage a team of Member Specialists and Leads, providing them with necessary tools and training to support building operations and offer excellent service.
Talent Management and Staffing: Forecast staffing needs, lead recruitment, and ensure smooth onboarding of new hires.
Drive Training and Development: Develop and deliver training programs, ensuring that all team members meet Saltbox's high standards of performance and are equipped for professional growth.
Foster a Culture of Accountability: Set clear expectations for performance, actively manage individual and team performance, and provide regular, meaningful feedback to encourage continuous improvement.
*Other Responsibilities:
As required, manage special projects or tasks to support overall company objectives.
What You Bring
Operational Leadership:
You have 3+ years of experience in operations, retail, or logistics, with a proven ability to manage fast-paced environments and streamline processes to drive results.
Team Leadership:
With 3+ years of leading teams in physical environments, you inspire accountability, collaboration, and continuous improvement. You are confident in managing daily operations and guiding your team independently, even when an onsite manager isn't present.
Customer-Focused Communication:
You are skilled at building relationships through clear communication, always maintaining a customer-first attitude.
Strategic Problem-Solving:
You excel at resolving conflicts and identifying solutions to improve operations, ensuring accountability within your team.
Organizational Skills:
Your strong organizational abilities help you multitask and optimize workflows using data to meet operational goals.
Hands-On Leadership:
You lead by example, stepping in to support day-to-day operations and motivate your team with enthusiasm and engagement.
What We Offer
At Saltbox, we believe in fostering a work environment that supports the health and happiness of our employees. We're proud to offer a comprehensive benefits package, including:
Medical insurance fully covered for two UHC plans, or a low premium for PPO
401K plan options
Company-paid long-term, short-term disability, and life insurance
Generous paid vacation, sick leave, and holidays
Paid parental leave
Opportunities for professional development, including job training and a dedicated learning budget
Are you ready to join a dynamic and fast-paced start-up? Saltbox is excited to offer this full-time position with a base salary range of $60k-$80k. We understand that each individual brings unique skills and experiences to the table, which is why our salary ranges are tailored to the role, level, and location of the job.
Join Saltbox. Our mission is to make logistics approachable, accessible, and efficient for all. Listen to what human-centric logistics means to our members. Learn more.