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  • After School Site Director

    Kindercare Education 4.1company rating

    Operations director job in Ashland, MA

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge. When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals Ensure your site is operating effectively; maintain licensing, safety, and educational standards Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners Lead recruitment and enrollment efforts of new families and children in our sites Required Skills and Experience: At least one year of teaching experience with the ability to develop, engage, and inspire a team A love for children and a strong desire to make a difference every day Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively Meet state specific guidelines for the role Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity Read, write, understand, and speak English to communicate with children and their parents in English Range of pay $23.50 - $28.20 Hourly Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life: - Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). - Feel supported in your mental health and personal growth with employee assistance programs. - Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. - … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-03-15
    $23.5-28.2 hourly 4d ago
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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations director job in Wareham, MA

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employer's data processor SonicJobs. See WALGREENS Terms & Conditions at ?foot=terms and Privacy Policy at and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions
    $22.5-31 hourly 1d ago
  • Site Director at Sacred Heart Weymouth

    Kindercare Education 4.1company rating

    Operations director job in Weymouth Town, MA

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge. When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals Ensure your site is operating effectively; maintain licensing, safety, and educational standards Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners Lead recruitment and enrollment efforts of new families and children in our sites Required Skills and Experience: At least one year of teaching experience with the ability to develop, engage, and inspire a team A love for children and a strong desire to make a difference every day Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively Meet state specific guidelines for the role Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity Read, write, understand, and speak English to communicate with children and their parents in English Range of pay $23.50 - $28.20 Hourly Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life: - Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). - Feel supported in your mental health and personal growth with employee assistance programs. - Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. - … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-01-30
    $23.5-28.2 hourly 2d ago
  • Vice President of Operations-Luxury Short Term Rentals

    Talently

    Operations director job in Boston, MA

    Job Title: Executive Vice President of Operations Salary: $150,000-$165,000 + BONUS Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo About the Hospitality Company / The Opportunity: Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector. Responsibilities: Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement. Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets. Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities. Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally. Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth. Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets. Preserve high guest experience standards and brand consistency across all properties and operational activities. Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence. Must-Have Skills: 10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations. Proven experience designing and implementing operational systems in multi-market environments. Strong expertise in P&L management, budget development, and rigorous cost control. Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change. Bachelor's degree required; MBA or equivalent leadership training strongly preferred. Background in centralized purchasing, procurement, or supply chain management across diverse vendors. Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders. Willingness and ability to travel up to 25-30% nationally. Nice-to-Have Skills: Specific experience in luxury short-term rental or group hospitality operations. Strong familiarity with both PropCo and OpCo business models and operations. MBA or advanced degree in a relevant field. Technological fluency, including experience with hospitality tech platforms and data-driven decision making. Abscence of ego and a collaborative, team-focused leadership style. Demonstrated ability to thrive in a fast-paced, scaling environment.
    $131k-215k yearly est. 2d ago
  • Regional Vice President

    Silver Tree Residential, LLC 4.2company rating

    Operations director job in Boston, MA

    Silver Tree Residential, LLC (STR) is a privately-owned real estate and property management company that owns and operates senior and multi-family apartment communities across the country. In our ever-growing portfolio, we currently have over 125 properties in 26 states totaling over 15,000 units. As long-term owners and operators of our communities, STR exists to provide the highest quality operations in senior and family housing. You can view more information about STR by visiting our company website at *********************** Silver Tree Residential is seeking a Regional Vice President to oversee a portfolio of 7 to 10 apartment communities in a multiple state region. Qualified candidates will have prior multi-site experience overseeing multiple managers at one time. The candidate will also have an extensive amount of HUD property management experience, specifically dealing with Project Based Section 8 housing. The candidate will need to maintain a high occupancy throughout their portfolio while following STR's resident screening guidelines to obtain the best quality resident. Responsibilities include, but are not limited to: • Responsible for implementing company's purpose, goals, business model and objectives, and for further developing the policies, procedures, and programs necessary to achieve them. • Responsible for hiring and supervising site level staff and all activities that relate to the achievement of the company's objectives. • Responsible for overseeing compliance for all properties and the integrity of the physical assets and maximizing the returns from the assets in accordance with the owner's objectives. • Reports to the President or Senior Vice President and supervises on-site personnel at properties assigned and personnel assigned on special projects. • Develops specific plans for the implementation of the company objectives and communicates the operations plan, with timetables and task assignments, to the President, Owner, and staff. • Ensures that Silver Tree Residential's curb appeal standard is being met at all properties. • Responsible for overseeing renovations of properties, demonstrating adeptness in managing complex projects and ensuring seamless execution. Qualifications: • Bachelor's Degree required • Minimum of seven (7) years of experience in the multifamily industry and five (5) years of experience in a multi-site position • Certified of Occupancy Specialists (COS) or equivalent designation is preferred • Knowledgeable and experienced in handling EIV, HUD Management Reviews, REAC inspections • Strong written and verbal communication skills • Ability to handle multiple tasks and projects at one time • Proficient with Microsoft Office, Word, and Excel • OneSite experience preferred Job Benefits: • Salary will be commensurate with experience and qualifications • Comprehensive Medical, Dental, and Vision benefits provided - 100% Employer Paid • Cell Phone Allowance • 50% employer match on 401(k) retirement For additional information, please visit us at: *********************** Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.
    $168k-238k yearly est. 3d ago
  • Real Estate Brokerage Branch Director

    Era Key Realty Services 3.9company rating

    Operations director job in Milford, MA

    Are you a great leader who knows how to elevate real estate professionals through coaching, motivation, and training? Do you have the ability to identify and attract talented salespeople, as well as onboard, train, coach, and nurture them until they are effective producers? The best Branch Directors bring excellence to their Teams and raise the bar. You will successfully recruit, build, and nurture sales talent, strategically cultivate new and powerful ways to engage clients and agents; and catapult your offices into further success. You'll be an integral part of our growing team. This position is built on a foundation of integrity, trust, and a passion for teaching and coaching. If your goals are to build relationships, lead by example, and help others be successful, please reach out to get a conversation started today. Responsibilities include: Seeking out new talent to add to the existing sales force through their recruiting efforts 1:1 and small group coaching to improve agent's skills Training newly licensed Sales Associates Transactional coaching and assistance with oversignt from Broker of Record Conducting dynamic sales meetings Qualifications include: Have prior experience in real estate sales Team leadership and/or management history and ability Desire to lead and build Desire to learn and grow Technological skills including MS Office Suite Must be a MA licensed Real Estate Salesperson or Broker Excellent written communications Excellent phone and conversational skills Rhode Island Real Estate Licesne is a plus Compensation $80,000 and up (includes Base + Bonus plan); total compensation can be as high as $100,000+ for high performers. About ERA Key Realty Services ERA Key Realty Services is a Massachusetts-based real estate brokerage serving clients across Massachusetts, New Hampshire, Rhode Island, & Connecticut. We blend local expertise with the strength of a national brand to deliver outstanding results. We're proudly owned by Hunt Real Estate Corp, a family-owned company based in Buffalo, NY with over 110 years of industry experience. Our culture is collaborative, relationship-driven, and focused on helping our team grow and succeed.
    $80k-100k yearly 1d ago
  • Director, Enablement Operations

    Cyberark Software 4.4company rating

    Operations director job in Boston, MA

    About CyberArk: CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk , visit our CyberArk blogs or follow us on X , LinkedIn or Facebook . Job Description Are you an enablement professional looking to join a fast-growing company that is recognized as an industry leader, with an amazing culture that allows you to thrive? Are you looking to apply your experience but also have creative freedom to try innovative enablement approaches? If so, we want to hear from you! CyberArk is the global leader in Identity Security. Built for the dynamic enterprise, the CyberArk Identity Security Platform enables secure access for any identity - human or machine - to any resource or environment from anywhere, using any device. The world's leading organizations trust CyberArk to help secure their most critical assets. The Go-to-Market (GTM) Enablement team is looking for a Director of Enablement Operations to take our customer-facing roles to the next level of productivity and success. The successful candidate will have experience with building and managing an enablement infrastructure, providing an engaging learning experience, and demonstrating business impact via a data driven approach. Success in the role will be based on creating an operations function that streamlines enablement program creation, consumption and business application. This role reports to the Vice President of Go-to-Market Enablement, managing a small team and working within a matrixed department. Work from US home office is available, but Boston area location is preferred. Core responsibilities Contribute to the overall Go-to-Market enablement strategy, including infrastructure, organization and content components. Work with business stakeholders, IT and HR to identify, benchmark and implement infrastructure components required for efficient onboarding and ongoing role productivity. Partner with curriculum development functions to manage learning content components throughout the lifecycle. Provide project management support to Sales, CS and Partner Enablement Leads for ongoing and new learning programs, including annual kick off events. Manage the schedule for live events, including workshops and office hours, coordinating across all geographies as needed. Develop and maintain an effective communication strategy for students, managers, business leaders and stakeholders. Generate meaningful insights into learning program impact by providing data and analytics for stakeholders, leaders and managers. Provide frontline student support within agreed SLAs, providing escalation paths to subject matter experts as needed. Ability to build relationships and influence all levels within the organization, especially with senior management and executive levels. Excellent communication skills, with the ability to articulate complex concepts concisely and compellingly. Strong business acumen with demonstrated ability to provide practical insights from complex datasets. Creative problem-solving, able to take a hands‑on approach to building enablement solutions in a fast-moving environment. Demonstrated project management capability in a highly matrixed organization, including vendor contributions. Relentless customer focus, with the aim of delighting customers throughout the sales process and subsequent value delivery. #LI-MR2 Qualifications 5+ years of enablement leadership experience Experience working with global teams in multiple time zones. Prior experience with a fast-growth enterprise software or technology company preferred. Ability to travel domestically and internationally as needed - estimated 10%. Additional Information CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time. The salary range for this position is $177,000 - $245,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job‑related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits. #J-18808-Ljbffr
    $177k-245k yearly 2d ago
  • Regional Manager - Field Leadership & Growth

    Hilti (Canada) Corporation 4.0company rating

    Operations director job in Boston, MA

    A global leader in construction innovation is seeking a Regional Manager to lead and motivate a diverse team of Account Managers. This role, covering Eastern Massachusetts, Rhode Island, Southern New Hampshire, and Hartford, focuses on coaching, developing, and empowering team members to achieve their potential while engaging with customers to meet key performance indicators. Candidates should have a Bachelor's degree and at least three years of leadership experience. Strong communication skills and proficiency in Microsoft programs are required. #J-18808-Ljbffr
    $151k-252k yearly est. 4d ago
  • Director, People Operations

    Divvy Cloud Corp

    Operations director job in Boston, MA

    About the team The People Operations team plays a critical role in ensuring our culture scales with our growth. We design and manage core people processes, data systems, and programs that support the employee lifecycle globally, partnering closely with People Strategy, Finance, Legal, and IT. Our focus is on creating efficient, secure, and people-driven solutions that elevate the employee experience and enable business success. About the role Rapid7 is seeking a Director, People Operations to lead and develop a talented team while driving scalable, efficient, and compliant people processes that support our distinctive culture. Reporting to the SVP, Strategic People Operations, this role will focus on operational excellence, process improvement, and seamless data ,programs, and analytics delivery across the employee lifecycle. You'll collaborate across the broader People Strategy organization to ensure our programs and systems enable a world‑class employee experience and align with business needs globally. In this role, you will: Manage and optimize global people operations processes, including onboarding, offboarding, and Workday administration. Ensure secure, compliant, and accurate employee data management while driving process improvement and automation. Partner with People Strategy teams (People Strategists, Learning & Development, Total Rewards, Talent Acquisition) to deliver consistent operational support and reporting. Develop and maintain people metrics and reporting, leveraging Workday dashboards and analytics tools to inform decision‑making. Support vendor management, including PEO relationships and coordination of global site setup and closure activities. Collaborate with cross‑functional partners in Legal, Finance, and IT to ensure compliance and alignment with business objectives. Contribute to workforce planning, process documentation, and operational readiness for growth initiatives and organizational change. Lead and develop a high‑performing global team, fostering accountability, collaboration, and continuous improvement. The skills and qualities you'll bring include: Bachelor's degree or equivalent experience. 7+ years of experience in People Operations and/or Total Rewards (Compensation, Benefits, HRIS), ideally within the high‑tech industry. Proven experience improving processes and systems with a focus on efficiency and employee experience. Strong collaboration skills with the ability to partner effectively across global People Strategy teams. Experience managing Workday data, reporting, and analytics; familiarity with dashboards and metrics is a plus. Demonstrated ability to lead and develop a team in a dynamic, fast‑paced environment. High attention to detail, operational rigor, and ability to manage multiple priorities. Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case‑by‑case basis, and it is not typical for an individual to be hired at the very top of the salary range. The salary range for this role in the US is: $156,700.00 - 211,900.00 USD Annual Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law. #J-18808-Ljbffr
    $156.7k-211.9k yearly 4d ago
  • VP, Total Rewards, People Operations & Analytics

    Dyne Tx

    Operations director job in Waltham, MA

    Our commitment to people with neuromuscular diseases is our greatest strength VP, Total Rewards, People Operations & Analytics Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for myotonic dystrophy type 1 (DM1) and Duchenne muscular dystrophy (DMD), and preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more ************************* and follow us on X, LinkedIn and Facebook. Role Summary The Vice President of Total Rewards, People Operations & Analytics is Dyne's enterprise owner for Compensation, Benefits, HR Compliance, HR Operations, HRIS and People Analytics. As a key member of the HR Leadership Team, this leader will develop comprehensive total rewards and recognition programs, operations and analytics strategies that align to Dyne's people philosophy and culture, build scalable programs and infrastructure, and serve as a key advisor to the CHRO and Compensation Committee to ensure Dyne's rewards and people systems are competitive, equitable, compliant, and insight-driven. This is a strategic and hands‑on leadership role that will ensure Dyne is a top employer by offering competitive compensation, meaningful benefits, and seamless people operations that enhance the employee experience. This role is based in Waltham, MA without the possibility of being remote. Key ResponsibilitiesCompensation (executive & broad‑based) Own Dyne's global compensation philosophy and frameworks (market positioning, pay mix, salary structures, job architecture, geographic differentials) Lead annual compensation planning (merit, promotions, adjustments), short‑ and long‑term incentive design, sales/field comp as applicable, and equity strategy (grant guidelines, refresh cadence, burn rate/share pool stewardship) Partner with the CHRO to prepare materials for and present to the Board Compensation Committee; provide external benchmarking, pay‑for‑performance insights, and risk/compliance guidance Maintain competitive market intelligence (surveys, biotech equity practices), and advise on underwater equity, refresh approaches, and executive offers/retention mechanisms Own strategy and administration of health & welfare plans, retirement, time‑off/leave programs, and wellbeing offerings that reflect our patient‑centric culture and growth stage Lead annual plan design/renewals, vendor management, fiduciary compliance, communications, and required testing/reporting Ensure benefits and wellness programs align to biotech peer standards for attraction/retention People Operations (HR Ops) Lead Dyne's People Operations function with a particular focus on ADP Workforce Now (WFN) as our core HRIS/payroll/benefits platform: oversee system configuration, integrations, access control, data flows, maintenance, and upgrades Ensure ADP WFN and integrated modules (HR, payroll, benefits, talent, time & attendance) support process scalability and data integrity Stand up or refine processes across the employee lifecycle (hire‑to‑retire), including onboarding/offboarding, employee records, policy execution, compliance, and multi‑state/global payroll in partnership with Legal/Finance Own vendor ecosystem (benefits administration, brokers, payroll, HR tech); negotiate SLAs and performance Deliver operational excellence that improves employee experience while ensuring accuracy, audit readiness, and regulatory compliance Drive continuous innovation and intelligent automation across all HR systems and processes to enhance scalability, efficiency, and data accuracy as Dyne grows People Analytics & Workforce Insights Build Dyne's people analytics strategy and operating model with data pulled from ADP WFN and integrated sources-standardize definitions, data pipelines, secure governance, and self‑serve dashboards Provide recurring, decision‑grade insights: headcount planning, hiring funnel analytics, DEI metrics, rewards effectiveness, engagement/retention risk, organization health, and productivity Partner with Finance on workforce planning, scenario modeling, and budget alignment Leadership & Governance Lead and scale the team across Total Rewards, People Ops (especially the ADP domain), and Analytics; establish clear operating rhythms and SLAs Serve as thought partner to CHRO/CFO and a credible voice with the Compensation Committee Ensure policies and practices are compliant, equitable, and consistent with Dyne's values and patient‑first mission Education and Skills Requirements Bachelor's required; MBA/MS HR/Analytics preferred CEP, CCP, CBP, SHRM‑SCP/CEBS helpful for depth in comp/benefits and governance 15+ years in HR with deep leadership in Total Rewards, specifically global compensation and benefits. Biotech/pharma experience is highly preferred Expert knowledge of executive and broad‑based compensation (market pricing, incentive/Equity design, job architecture) and benefits strategy/administration Experience preparing and presenting to Compensation Committees; strong grasp of governance, disclosure, and regulatory considerations Experience with benefits administration, program design, vendor management, and employee communication related to health, welfare, and retirement plans Working familiarity with ADP Workforce Now (or a similar HRIS/Payroll system) is preferred, with the ability to oversee system functionality, vendor partnerships, and process efficiency People analytics fluency: metrics design, dashboarding, data governance, and storytelling to influence senior leaders #LI-Onsite The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all‑inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload. This description is not intended to be constructed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned. All Employees are expected to adhere to all company policies and act as a role model for company values. Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. #J-18808-Ljbffr
    $131k-215k yearly est. 3d ago
  • Chief Financial & Operating Officer (CFOO)

    The Massachusetts Housing Partnership 4.2company rating

    Operations director job in Boston, MA

    The Organization MHP is a seasoned public, nonprofit organization with 70+ employees established by state legislation in 1990 and whose board is appointed by the governor. MHP finances affordable rental housing, provides mortgage financing for first‑time home buyers through banks and credit unions, provides technical assistance for housing and neighborhood development, and is a major contributor to state housing policy. MHP has delivered financing or technical assistance in nearly every city and town in Massachusetts, including financing for more than 33,500 affordable rental housing units and more than 25,700 affordable homes for low‑income first‑time buyers. MHP has $1.2 billion in assets currently under management and has delivered $6.5 billion in below‑market financing either directly or through participating banks. The Role Location: Boston, Massachusetts (Hybrid) Reports to: Executive Director Direct Reports: Director of Finance, Human Resources Director, Director of Engagement & Inclusion, Director of IT, Treasury Manager, and F&A Executive Assistant The Chief Financial and Operating Officer (CFOO) will succeed a long‑tenured, well‑respected leader and will inherit an exceptional team of committed and experienced staff. The CFOO will join MHP's five‑member Steering Committee (senior management team) and will ensure that MHP has the infrastructure and systems in place to achieve its mission effectively, be financially and operationally sustainable, and mitigate risk. Key Responsibilities Leadership and Strategy Oversee short‑ and long‑term budget planning, forecasting, and resource management in alignment with MHP's mission and strategic plan; identify opportunities to increase net income, unrestricted net assets, and to secure program funding where appropriate and as opportunities arise. Regularly undertake business modeling, planning and stress testing; and align resources to meet agreed upon organizational objectives. Regularly assess organizational performance against the annual budget and financial forecasts and make recommendations on financial strategy, staffing, and business goals. Provide strategic and people‑centered leadership by empowering and managing direct reports, aligning team goals with organizational priorities, delivering clear and data‑driven feedback, and fostering professional growth and succession readiness. Regularly update the board on financial performance, operational effectiveness, and staff engagement. Generate reports and develop tools to provide critical financial, operational, and staff information to the ED, Steering Committee, and board. Responsible for the Finance, Audit and HR & Compensation Committees of the board. Monitor financial performance and make recommendations to ensure MHP's financial health. Oversee MHP's annual budget, endeavor to maximize income, manage costs, and secure funding where appropriate and as opportunities arise. Ensure that MHP maintains current and accurate financial records, has sound documented internal controls, continuously improves its financial systems, and meets its debt service and other financial obligations on a timely basis and in accordance with loan agreements and other contractual agreements. Ensure that timely and accurate financial reporting is provided to the board, Executive Director, Steering Committee, and senior managers. Facilitate the selection and engagement of auditing firms by the Audit and Risk Management Committee and ensure that annual audits are timely completed in accordance with Generally Accepted Auditing Standards. Recommend investment policies for board approval and manage MHP's relationship with its external investment advisor. Oversee cash flow and investments to ensure appropriate cash balances are maintained and investment returns are maximized consistent with policy. Operations and Technology Pursue continuous improvements in systems and practices that increase efficiency and improve the delivery of programs and services, including potential uses of artificial intelligence. Drive the effective use of IT across the organization by ensuring that employees at all levels are trained and supported in fully leveraging available tools and systems to enhance productivity, communication, and collaboration. Develop, implement and maintain a robust contract management system that supports contractual compliance, operational efficiency, and accurate invoicing. Ensure that all new contracts are aligned with MHP's budget and internal policies. Ensure that MHP has adequate systems and procedures in place to maintain compliance with state and federal requirements, to properly manage organizational risk and to support effective program implementation. Strengthen decision‑making processes to ensure MHP takes well informed, calculated risks in all areas of operations. Oversee the leasing and management of MHP's office space including the relationship of current and potential future space to hybrid office policies, leases, broker relationships, and make recommendations to the ED on lease options. Manage MHP's corporate insurance, with support from an outside insurance advisor, to ensure that coverage is cost‑effective and adequately mitigates MHP's risk. Human Resources & Engagement Align staffing and HR planning with current priorities, new program demands, budgets, and future operational needs. Ensure that HR policies are equitable and benefits are competitive to foster retention of top talent. In collaboration with HR Director, oversee annual variable compensation recommendations, merit increases, salary adjustments, and promotions to the Executive Director, HR & Compensation Committee, and Board. Advise and support Director of Engagement and Inclusion in conducting periodic belonging surveys and in designing and implementing strategies to enhance staff engagement and cultivate a sense of belonging. Professional Experience 10+ years of enterprise‑level experience managing finance and/or operations in a complex organization, with a preference for experience at a public or nonprofit organization. Extensive experience with financial management, budgeting, accounting and investment at a scale comparable to MHP. Experience reporting to a CEO and being part of a senior management team. Demonstrated and deep experience with direct management responsibility for staff across key functions, including finance, human resources, IT and operations with adjacency to some those functions in a senior management role considered. Strong working knowledge of technology and information systems with the ability to organize and prioritize work using knowledge of current and emerging office technology and business methods. Extensive cross‑departmental organizational leadership providing support in problem solving, resource management, outcome accountability, and program efficiencies. Ability to work effectively with external constituents including public officials, financial institutions, customers and vendors. Professional Attributes A history of success both as a hands‑on, multitasking individual performer and as a leader and supervisor of professional staff. Effectiveness in delegating responsibilities and holding staff accountable while fostering a team atmosphere and promoting individual employees' development and advancement. A track record of professional integrity and strong motivation to be part of a mission‑driven organization. Commitment to the principles of equity and inclusion in the workplace and in affordable housing. An inclusive and people‑centered leadership style with the ability to attract, develop, inspire, and retain high‑performing staff in a multidisciplinary team. Proven ability to manage complexity, solve problems, anticipate disruption, and make tough decisions when necessary. An inquisitive management style that is unafraid to challenge assumptions. Skilled written and verbal communication skills, including presentation skills. Expertise in Excel and familiarity with the Office 365 suite including Outlook, Teams, Word, etc. Knowledge of Sage Intacct, Workday Adaptive, and Paylocity is a plus. Kind, empathetic, and grounded: bringing warmth, humility, and a sense of humor to the role. Education Bachelor's degree required, preference for a master's degree in a related field (e.g., finance, accounting, public administration, business administration) or equivalent knowledge, skills, and experience. Travel Travel throughout Massachusetts will occasionally be expected. Compensation The budgeted salary for this role is $230,000 to $250,000. Salary is just one component of MHP's total compensation package. Any final offer will be based on various factors including job‑related knowledge, skills, competencies, and experience. Non-discrimination MHP is an equal opportunity employer and is committed to creating an inclusive environment for all employees. MHP does not make hiring decisions based on age, race, gender, religion, disability, or any other characteristic protected by applicable law. Candidates will be considered on a rolling basis. We urge your prompt consideration of this impactful leadership role. #J-18808-Ljbffr
    $230k-250k yearly 3d ago
  • Vice President of Laboratory Operations

    Plasmidsaurus Inc.

    Operations director job in Boston, MA

    About Plasmidsaurus Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists. Our sequencing services are used daily by thousands of innovators, including Nobel laureates, Fortune 100 pharma, and over 70,000 scientists. We began by revolutionizing plasmid sequencing, making it exponentially cheaper and faster, with innovative sequencing technologies and a global network of laboratories that turn samples into answers in hours, not weeks. Now we are expanding that same disruptive model across all of genomics. With the launch of our new RNA-seq service, we are taking a bold step toward our vision to sequence everything, providing scientists everywhere with faster, simpler, and more affordable access to the data that powers discovery. Every team member at Plasmidsaurus plays a crucial role in driving the future of biotech research. Together, we are building the world's most efficient sequencing engine that operates overnight, scales globally, and helps scientists make breakthroughs faster than ever before. About the Role Plasmidsaurus is seeking a Vice President of Lab Operations to lead and scale our global lab operations. This role will report to the CTO and ensure that our labs operate safely, efficiently, and in compliance as we continue to innovate and expand our products and international customer base. The VP of Labs will oversee all aspects of global operations, including personnel, safety, procurement, compliance, and QA, while leading a culture of excellence and continuous improvement. This position will be based out of Louisville, KY, San Francisco, CA, or Boston, MA, and will require frequent travel (25%+) between international locations, including all Plasmidsaurus labs. Current locations include the cities listed above as well as, Singapore, Cologne, Germany, London, UK, Seattle, WA, Eugene, OR, San Diego, CA, and Los Angeles, CA. Role Objectives Design and execute a global laboratory strategy across 10+ sites, to support commercial growth and ensure clinical readiness. Optimize for scalability, standardization, and measurable improvements in cost, quality, and throughput. Lead and develop lab personnel, ensuring capacity and succession planning across locations via strong org structure, talent development and sustainability strategy. Support transition toward regulated operations across global lab operations, i.e., ISO, CLIA, CAP, etc., by implementing quality systems, audit frameworks, and data-integrity controls aligned with clinical customer requirements. Develop the global data architecture, including LIMS, sample tracking, and workflow automation systems. Build long term capacity, technology, and investment planning across lab automation, digital systems strategy, and infrastructure investment to optimize productivity Responsibilities Develop and grow a high-performing team across 10 global labs (and growing!) Implement and monitor metrics around turnaround time, quality, and efficiency, and drive continual improvement Oversee global budget and performance outcomes, partnering with Finance, Operations, and Product to align resource allocation with revenue growth, margin targets, and operational KPIs Develop and maintain SOPs, training materials, and other lab-related documentation Manage vendor relationships, own lab procurement and inventory management Develop, implement, and maintain lab safety programs, emergency protocols, training initiatives and related updates and communications With Operations, ensure full compliance with federal, state, and local regulations (e.g., OSHA, biosafety, waste disposal) Ensure that labs are designed and maintained for safety, scalability, and scientific excellence; participate in the evaluation and selection of lab leases and facilities planning Oversee QA programs and processes, including laboratory quality systems, documentation, as well as internal and external audits Ensure data integrity across all lab processes Partner with software and hardware teams to design, implement, and optimize automated systems You should bring: 10+ years of experience in laboratory management, with at least 3 years in a leadership role Strong knowledge of lab compliance frameworks and safety standards across international lab locations Proven experience in global lab operations, process optimization, and QA implementation Exceptional communication, leadership, and project management skills Successful experience building and scaling lab operations in a high-growth, rapidly evolving startup environment Experience developing a LIMS a plus Bachelor's or Master's degree in Biology, Biochemistry, Molecular Biology, or related field preferred We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will thrive with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, please let us know at *************************. #J-18808-Ljbffr
    $131k-215k yearly est. 4d ago
  • VP, Derivatives Operations: Collateral & Valuation

    The Liberty Mutual Foundation 4.5company rating

    Operations director job in Boston, MA

    A leading investment firm in Boston is seeking a Vice President to lead derivatives operations. The role focuses on collateral management and derivative valuation, ensuring strong controls and integration with financial systems. Candidates should possess over 8 years of experience and expertise in derivatives. This position offers the chance to drive operational excellence within a dynamic investment environment and influence strategic growth initiatives. #J-18808-Ljbffr
    $149k-202k yearly est. 16h ago
  • Director, Legal Operations

    Dana-Farber Cancer Institute 4.6company rating

    Operations director job in Brookline, MA

    The Director of Legal Operations will lead Dana-Farber Cancer Institute's efforts to enhance operational efficiency and business processes within the Office of General Counsel (OGC); oversee an outside counsel management program; identify, select, implement and optimize tools and technology; and partner closely with OGC's Intellectual Property team and the Innovations Office to manage the costs of maintaining Dana-Farber's extensive patent portfolio. This role will also manage a core team of legal operations and administrative professionals and drive continuous improvement using Lean Six Sigma methodologies. In partnership with Finance, the Director will manage and track legal spend across multiple cost centers and oversee monthly accruals of legal fees to support month-end close, reporting, and forecasting. This position reports directly to the Senior Vice President and General Counsel and collaborates with leaders across Innovations, Finance, Human Resources, Information Technology, and other teams across Dana-Farber. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Strategic Legal Operations & Process Excellence: Advise the General Counsel and senior leadership on the operational and strategic management of the department; lead process improvements and implement Lean Six Sigma methodologies to reduce costs and increase efficiency; establish and maintain data-driven metrics and analytics to maximize resources and performance; define and standardize workflows and governance; provide guidance across the organization as a member of multidisciplinary project teams; and serve on the legal leadership team to foster strong internal communications, high team performance, and team member well-being across the OGC. Outside Counsel Management: Oversee a comprehensive outside counsel management program that harmonizes engagement and performance, improves efficiency, and reduces costs; optimize the use of e-billing/legal spend and matter management technologies, including alignment of internal business processes and tools to drive efficiency, better decision-making, and cost reduction; and collaborate with internal counsel, external law firms, and benchmarking data to manage outside counsel performance, rates, and spend in accordance with firm guidelines and service-level expectations. Legal Finance, Budgeting & Accruals: Serve as the Legal Department's primary liaison with DFCI's Finance Department and the Innovations Office on finance matters; partner closely with Finance to manage budgeting, forecasting, monthly accruals, and budget variance analysis on legal spend; manage and track legal spend and ensure accurate allocation, in partnership with Finance and other stakeholders; coordinate with Finance to ensure accurate month-end close, reporting, and forecasting of legal fees; and support strategic short and long-term projects focused on efficient use of internal and external legal resources. Legal Technology, Data & Knowledge Management: Serve as the Legal Department's primary liaison with DFCI's Information Technology (IT) Department; partner with IT to assess, select, deploy, and maintain information systems, programs, and tools that support knowledge management and legal operations; ensure effective data governance and system integrations across platforms; and collaborate with IT to develop and implement dashboards and reporting that enhance information sharing, transparency, and decision-making. Leadership, Engagement & Well‑Being: Manage and develop a high-performing team of legal operations and administrative professionals; set clear goals and performance metrics; provide coaching, mentoring, and professional development opportunities; optimize resource planning and workload management; and cultivate an inclusive, collaborative culture focused on excellence, continuous improvement, and well-being. SUPERVISORY RESPONSIBILITIES Directly manages team of administrative and legal operations professionals. QUALIFICATIONS Bachelor's degree required in a related field of study such as Pre‑Law, Political Science, or Paralegal Studies; or Business Administration or Management. 8 years of substantive legal operations and project management experience required in corporate legal department or law firm, including outside counsel management, financial management and legal technology selection and implementation. Demonstrated experience using formal project management and process improvement tools and techniques (e.g., Lean Six Sigma). Experience with e-billing/legal spend management, matter management, contract lifecycle management, extranets/online data rooms, collaboration tools, and SharePoint. A continuous improvement mindset with the willingness to challenge assumptions and propose bold, practical solutions. People leadership experience, including building, coaching, and developing high-performing teams. Change management experience preferred. Project Management Professional (PMP) or Six Sigma certification is strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Deep legal operations expertise across outside counsel management, legal spend management, matter management, contract lifecycle management, and knowledge management. Strong financial acumen, including GAAP concepts, accruals, forecasting, and variance analysis. Proven ability to manage budgeting, forecasting, accruals, and variance analysis; familiarity with finance principle and month-end close processes. Advanced data literacy with the ability to define KPIs, build and interpret dashboards, and use benchmarking to drive performance and decision‑making. Proven process improvement capabilities (e.g., Lean Six Sigma), including process mapping, workflow design, and governance establishment to reduce cost and increase efficiency. Demonstrated ability to design and manage an outside counsel program: rate benchmarking, alternative fee development, RFPs/panel selection, performance scorecards, and enforcement of outside counsel guidelines. Proficiency with legal operations technologies and related integrations (e-billing/legal spend platforms, matter management, CLM, collaboration tools, SharePoint), and ability to partner with IT on requirements, selection, implementation, UAT, and change adoption. Demonstrated ability to function as a change agent, champion continuous improvement, and lead organizational adoption of new processes, tools, and operating models. Excellent oral and written communication skills, including creating executive-level presentations and clear, actionable reports. Strong analytical skills and facility with numbers; advanced Excel and comfort with BI/reporting tools to translate data into insights. Ability to build relationships and function in a highly matrixed, consensus-driven, and academic environment. Excellent stakeholder management skills. Strong analytical skills and data literacy, including the use of metrics, dashboards, and benchmarking to drive performance. A continuous improvement mindset with the willingness to challenge assumptions and propose bold, practical solutions. Ability to collaborate effectively across cross‑functional teams of legal executives and business partners. Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $170,500-$203,400 At Dana‑Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff that offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster #J-18808-Ljbffr
    $170.5k-203.4k yearly 3d ago
  • Healthcare Operations Transformation Director

    Price Waterhouse Coopers 4.5company rating

    Operations director job in Boston, MA

    A leading consulting firm is seeking a Director in Corporate Technology Strategy to drive large-scale, tech-enabled transformation programs specifically for healthcare providers. The ideal candidate will have at least 10 years of consulting experience and should excel in creating operational strategies that leverage technology for significant client impact. Responsibilities include building AI solutions, advising on healthcare strategies, and leading multidisciplinary teams to achieve growth, efficiency, and operational excellence. This position offers an attractive salary range of $155,000 to $410,000 plus bonuses. #J-18808-Ljbffr
    $93k-125k yearly est. 1d ago
  • Project Management & Strategic Operations Director

    Vertex Pharmaceuticals 4.6company rating

    Operations director job in Boston, MA

    Project Management & Strategic Operations Director page is loaded## Project Management & Strategic Operations Directorlocations: Boston, MAtime type: Full timeposted on: Posted Todayjob requisition id: REQ-27588**Job Description****General Summary:**The Project Management & Strategic Operations Director - Clinical Development serves as the end-to-end program lead for large-scale strategic programs of high business value. Drives benefit achievement by leading program initiation, planning, solution design and build, and by measuring key performance indicators and solution adoption. Engages other colleagues/resources and assigns appropriate responsibilities to support achievement of program roadmap and project plan(s). Independently applies expert knowledge of advanced methodologies, selecting and applying high-level project management tools to conduct analyses, reporting and related activities for assigned projects. Contributes to the development of internal protocols and processes used to carry out program management work. Responsible for program management activities including contingency/dependency tracking, status reporting, issue/risk identification and tracking, scope management, estimation, and internal/external stakeholder management. Provides oversight to workstream/task leads within the program; resolves any escalated project risks, issues and dependencies. Manages the overall scope and timing of the program, ensuring on-time and within budget delivery.This role will serve an important role in the Global Clinical Development organization to improve focus and alignment across programs and ensure greater organizational effectiveness. Responsibilities will include working with other functions within Vertex to obtain accurate, up-to-date plans and metrics across all clinical development programs to ensure visibility and alignment, including study milestones, enrollment metrics and budgets.**Key Duties and Responsibilities:*** Organizing, driving and managing the Clinical Development deliverables in terms of timelines, budget and communication.* Serve as a strategic partner to the SVP, Clinical Development; create and run reports, create presentations, draft communications documents, serve on cross-functional strategic initiatives representing Clinical Development.* Support the SVP, Clinical Development in creating, communicating and tracking annual goals* Partner with Clinical Development Execution group to use the clinical operations systems to track study enrollment across programs vs target and translate the information to make it relevant and user friendly for Clinical Development.* Work with finance, clinical development execution team and medical directors to track study budgets across programs vs target* Collaborate with regulatory team to use the regulatory systems to track upcoming regulatory meetings and briefing documents (drafts/review schedule etc) and translate to make this information to make it relevant and user friendly for Clinical Development* Run the TA review meetings including meeting minutes, tracking and archiving submissions and decisions* Drive executional excellence in terms of timelines, sign-offs, submissions to internal governance (eg protocols, CSRs, etc) and external postings like clinical trials.org* Support onboarding, compliance/SOP training and tracking, team effectiveness* Lead communications within the Clinical Development team including updates within the team, to cross-functional partners including those ex-US, and bring relevant communications from the broader organization in to ensure the Development area are aware and prepared* Oversees end-to-end program management activities for large-scale, strategic programs of high business value, with oversight for the full project lifecycle* Manages the progress and contributions of workstream leads or subordinate project managers to ensure all activities deliver expected value within committed timeframes and budget* Manages contingencies between multiples projects and monitors interdependencies and synergies where required* Builds and synthesizes highly-detailed project plans, budgeting & forecasting models or resource plans, requiring significant stakeholder management skills and interpretation of diverse and varied information* Develops statements of work, stakeholder management plans, guiding principles, project goals, risks, resource allocation, and roles and responsibilities for assigned projects* Secures, leads, motivates and inspires the internal and external resources required to effectively deliver the program. Establishes the program's governance (e.g., sponsors, approvers, stakeholders)* Participates in the evaluation, selection and management of external resources or vendors* Provides transparency in project progress and effectively anticipates and mitigates major risks across the project lifecycle* Proactively crafts feasible solutions to combat risks and issues. Exercises sound judgement balancing risks and making prompt decisions in ambiguous or difficult situations* Manages communication with management at a detailed functional level and discusses/resolves issues* Works with all required functions and groups to effectively plan and execute the program/project(s). May coordinate resources across organizational boundaries* Trains and coaches project teams in execution methodologies and promotes adoption of best practices* Develops tools and training methods to enable successful project management throughout the enterprise. Ensures project delivery is in conformance with company methodologies and standards; recommends improvements and changes as necessary* Evaluates program costs and benefits including actual results and forecasts with comparisons to original or baseline plan and updates plans with accurate, up-to-date information in a timely manner. Reports financial information and status to leadership. Ensures program solution(s) meets quality and reliability requirements and that the launch approach meets or exceeds adoption targets. Monitors program results/performance for significant deviations, evaluates options and makes recommendations for corrective actions, and then implements selected actions**Knowledge and Skills:*** Some education, training or experience in biology/chemistry/engineering desirable* Drug Development knowledge and/or project management experience preferred* Proven experience in cross-functional execution including medium to large-scale projects* Critical thought partner and proven ability to connect people and ideas to drive outcomes* Demonstrated ability to connect with over divisions and functions throughout Vertex* Ability to manage multiple priorities/projects at a given time, ensuring deadlines, budgets and status updates* Highly developed communication skills and the ability to synthesize data and information into meaningful insights* Very detail oriented and strong project/operation management skills* Ability to handle ambiguity**Education and Experience:*** Bachelor's degree* Typically requires 10 years of experience or the equivalent combination of education and experience**Pay Range:**$183,800 - $275,700**Disclosure Statement:**The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. #J-18808-Ljbffr
    $183.8k-275.7k yearly 1d ago
  • District Director - Office of Senator Finegold

    Commonwealth of Massachusetts 4.7company rating

    Operations director job in Boston, MA

    The District Director assists the Senator in maintaining close connection to district constituents, stakeholders, issues, and trends. In collaboration with, and at the direction of the Senator and Chief of Staff, the District Director acts as a liaison between the State House and the district on legislation and other matters of interest to district residents, businesses, and service providers. Utilizing a network of district contacts and a variety of strategies, tools and skills, the District Director ensures that the Senator is informed about district concerns and legislative priorities and is engaged in important district events. The District Director reports to the Chief of Staff. All applicants are required to submit a cover letter and resume. New hires can expect a salary between $67,114 and $85,117, which will be based on related experience, education, and training. Job Duties and Responsibilities Primary Duties and Responsibilities Coordinate with the Chief of Staff to assist town officials, businesses, and organizations in resolving district issues. Monitor district newspapers, media outlets, social media, and other relevant news sources. Provide staff support to the Senator at district events and meetings including pre‑event briefings, preparation of talking points and other advance work. Inform and advise the Senator on district issues, events, outreach opportunities and economic and demographic trends. Coordinate the delivery of or present awards and citations on behalf of the Senator. Respond to district inquiries on legislation, policy, grants, and other information related to local needs. Receive and respond to constituent requests for help resolving problems or for assistance in receiving services, products, or benefits from federal, state, local or private‑sector providers, providing constituents with regular case‑work progress updates. Communicate across municipal, state, and federal agencies, advocacy groups, and local and statewide organizations to address constituent concerns and problems. Collaborate with and assist the Senator's policy team in tracking state budget and bond authorization requests from municipalities and organizations in the district and make recommendations to the Senator for consideration. Other Duties and Responsibilities May Include Schedule, plan, and coordinate district meetings and events for the Senator. Manage the Senator's calendar on days when the Senator is in the district. Research legislation and budget issues. Assist with general administrative duties: answering phones, ordering supplies, sorting mail. Train, supervise, or participate in the hiring of office staff or interns. Perform other duties as assigned. Minimum Qualifications One to two years of college or technical school and at least 1 year of relevant experience, or any of the following combinations of education and experience. At least 3 years of relevant work experience. Basic understanding of state government operations and the legislative process. Demonstrated experience and understanding of the Senator's district issues, demographics, politics, stakeholders, and history. Excellent oral and written communication skills. Excellent interpersonal skills with the ability to work cooperatively and professionally with a variety of stakeholders. Temperament to communicate with a variety of personalities in a tactful, positive, and professional manner. Strong organizational skills and attention to detail. Ability to think critically and work both independently and as part of a team. Ability to produce quality work under pressure and in a fast‑paced environment. Ability to maintain a flexible schedule, including working extended hours, possibly on nights and weekends. Preferred Qualifications Valid driver's license and the ability to travel within the Second Essex & Middlesex Senate District when needed. Benefits 75% state‑paid medical insurance premium Reasonable Dental and Vision Plans Flexible Spending Accounts and Dependent Care Assistance programs Low‑cost basic and optional life insurance - Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan 12 paid holidays per year and competitive Sick, Vacation, and Personal Time Competitive Senate‑sponsored parental leave - Tuition Benefit for employees and spouses at state colleges and universities Long‑Term Disability and Extended Illness program participation options Employee Assistance Programs - Professional Development and Continuing Education opportunities Qualified Employer for Public Service Student Loan Forgiveness Program The Massachusetts Senate is an Equal Opportunity and Affinalative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religious creed, national origin, ancestry, disability, gender, gender identity, sexual orientation, genetic information, pregnancy, military, and veteran status, or any other characteristic protected under applicable federal, state, or local law. Our goal is to be a workforce that is representative, at all job levels, of the diverse commonwealth we serve, and women, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job Information Primary Location: Job: Administrative Services Agency: Senate Schedule: Full‑time Shift: Day Job Posting: Jan 5 2026, 9:06:51 AM Number of Openings: 1 Salary: $67,114.00 - $100,671.00 Yearly If you have Diversity, Affinitic Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kathryn Bethea‑Rivera - ************ #J-18808-Ljbffr
    $67.1k-100.7k yearly 16h ago
  • Director, IT Business Operations

    Northeastern University 4.5company rating

    Operations director job in Boston, MA

    .Director, IT Business Operations page is loaded## Director, IT Business Operationslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 30+ Days Agojob requisition id: R136533**About the Opportunity***This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified*.# **JOB SUMMARY**The Director of IT Business Operations is a senior leadership role responsible for driving the strategic and financial efficiency of IT functions within the Office of the CIO. This role oversees IT operational excellence to ensure IT investments align with business objectives. The Director of IT Business Operations focuses on ensuring that the IT organization "does the right things" through strategy and governance, as well as "doing things right" through organizational and operational model development and performance management.This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position.This role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success.This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future# **MINIMUM QUALIFICATIONS**Bachelor's or master's degree in business administration, Information Technology, or a related field. 10+ years of experience in IT business operations, financial management, or IT governance, with at least 5 years in a leadership role. Strong expertise in IT financial planning, cost optimization, and Technology Business Management (TBM). Proven experience in IT vendor management, procurement, and contract negotiations. Excellent analytical, strategic planning, and decision-making skills. Strong project and program management experience. Strong collaboration, communication, leadership, and strong stakeholder management abilities.**Expected Behaviors and / Competencies*** Solicits information on company direction and goals, and on the industry's competitive environment, to determine how their function can add value for the organization and for customers.* Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics.* Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, organizational needs, and industry trends.* Identifies and acts upon opportunities for continuous improvement as well as transformational change where warranted.* Encourages prudent risk taking, exploration of alternative approaches and organizational learning.* Demonstrates personal commitment to change through actions and words.* Mobilizes others to support change through times of stress and uncertainty.* Focuses on desired results and business outcomes.* Sets and achieves challenging goals.* Clearly defines mutual expectations of self and others in a team setting.* Takes appropriate actions to ensure obligations are met.* Defines performance standards in terms of doing what is appropriate and doing it well.* Revises standards in response to changing business needs.* Is resourceful and takes calculated risks to achieve results; works to achieve goals despite barriers or difficulties.* Examines issues and creates plans with a long-term perspective.* Generates ideas and critically evaluates future scenarios.* Applies external and internal factors to strategy development.* Considers long-term strategic impact when making decisions or setting direction.* Ensures that short-term goals support long-term strategy, and that functional strategy is in alignment with overall business strategy.* Incorporates into the plans business priorities, strategies, goals, emerging technologies, industry trends and economic viability.# **KEY RESPONSIBILITIES & ACCOUNTABILITIES*****Strategic Planning & IT Governance: 25%**** Develop and implement IT business operations strategies that support enterprise goals.* Establish IT governance frameworks, policies, and best practices for financial and operational management.* Align IT business operations with digital transformation initiatives and innovation strategies.* Lead process improvement initiatives to enhance IT service delivery and operational efficiency* Excellent oral, written and interpersonal communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.* Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype***Performance Metrics & Reporting 35%**** Define and track key performance indicators (KPIs) for IT operational and financial performance.* Develop dashboards and reports to provide IT leaders with insights on efficiency, spending, and risk.* Drive data-driven decision-making by implementing advanced IT analytics and reporting mechanisms.***Stakeholder Engagement & Leadership 25%**** Act as a strategic advisor to the CIO on IT business operations, governance, and financial matters.* Collaborate with business leaders to ensure IT operations align with enterprise goals.* Lead and mentor IT business operations teams, fostering a culture of efficiency and accountability.***Operational Efficiency & Process Improvement 15%**** Lead automation, workflow standardization, and process optimization initiatives across IT operations.* Enhance IT service delivery models by leveraging industry frameworks such as ITIL.**Position Type**General Administration**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay #J-18808-Ljbffr
    $103k-131k yearly est. 3d ago
  • Site Director at Mary K. Goode Elementary

    Kindercare Education 4.1company rating

    Operations director job in Middleborough, MA

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge. When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals Ensure your site is operating effectively; maintain licensing, safety, and educational standards Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners Lead recruitment and enrollment efforts of new families and children in our sites Required Skills and Experience: At least one year of teaching experience with the ability to develop, engage, and inspire a team A love for children and a strong desire to make a difference every day Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively Meet state specific guidelines for the role Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity Read, write, understand, and speak English to communicate with children and their parents in English Range of pay $23.50 - $28.20 Hourly Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life: - Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). - Feel supported in your mental health and personal growth with employee assistance programs. - Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. - … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-04-09
    $23.5-28.2 hourly 2d ago
  • Director of Legal Operations & Process Excellence

    Dana-Farber Cancer Institute 4.6company rating

    Operations director job in Brookline, MA

    A prominent cancer research and treatment institution seeks a Director of Legal Operations to enhance operational efficiency within the Office of General Counsel. This role involves leading a team, managing an outside counsel program, and optimizing legal technology. The ideal candidate will have a Bachelor's degree, 8 years of relevant experience, and strong financial acumen. The position is located in Massachusetts, offering a competitive salary range of $170,500-$203,400. Interested candidates are encouraged to apply in a diverse and inclusive environment. #J-18808-Ljbffr
    $170.5k-203.4k yearly 3d ago

Learn more about operations director jobs

How much does an operations director earn in Somerville, MA?

The average operations director in Somerville, MA earns between $63,000 and $167,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Somerville, MA

$102,000

What are the biggest employers of Operations Directors in Somerville, MA?

The biggest employers of Operations Directors in Somerville, MA are:
  1. Dana-Farber Cancer Institute
  2. Hunter
  3. Vertex Pharmaceuticals
  4. Vizgen
  5. Constant Contact
  6. Beth Israel Lahey Health
  7. WAXIE Sanitary Supply
  8. Cooper Connect
  9. Springworks Therapeutics
  10. Price Waterhouse Cooper
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