Operations director jobs in Urban Honolulu, HI

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **Position Overview** The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, end to end customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for Quote to Cash and Record to Report, including billing, collections, credit, dispute management, customer facing financial operations, and enterprise financial intelligence, reporting, and analytics. This executive role is designed for a leader who can operate at scale-setting vision, aligning cross functional stakeholders, and sponsoring complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities. **Key Accountabilities** + Establish and communicate the long term vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives. + Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities. + Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners. + Sponsor and govern largescale, cross-functional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics. + Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable data driven decision making. + Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience. + Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights. + Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decision making. + Ensure reporting processes and outputs are scalable, well controlled, and aligned with enterprise financial standards. + Proactively identify and mitigate operational, financial, and compliance risks associated with large scale customer transactions and data flows. + Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement. + Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multi-location environment. **Success Measures** + Sustained improvements in invoice accuracy, timeliness, and customer experience. + Improved accounts receivable performance and dispute resolution effectiveness. + Delivery of major transformation initiatives on time and aligned to business outcomes. + Strong governance, control environment, and audit outcomes. + High engagement, capability, and performance of leadership teams. **Qualifications and Experience** + Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization. + Demonstrated success leading large scale, cross-functional programs that drive measurable operational and financial outcomes. + Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting. + Proven ability to lead through influence in matrixed environments and partner effectively with senior executives. + Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $238,076 - $317,434 in all states. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-REMOTE \#LI-SB1 Requisition #: 341018 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Description Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do. Don't take our word for it. The external “Great Place To Work” survey found that: The USO is a Certified Great Place to Work 2025-2026 96% feel good about the ways we contribute to the community. 94% are proud to tell others they work here. 92% feel their work has special meaning: this is not "just a job." 91% feel that when you join the company, you are made to feel welcome. 92% feel people here are treated fairly regardless of their race. 88% feel people here are treated fairly regardless of their gender. The Center Operations Manager position is responsible for overseeing one or more USO Center's operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities. Principal Duties and Responsibilities (*Essential Duties) Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.* Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.* Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.* Coach and mentor USO Center staff and oversee volunteers' schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.* Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers' procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.* As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets. Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities. Responsible for communicating to internal and external parties, Centers' operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.* In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.* May be required to operate a USO or personal motor vehicle. Perform assigned duties in the absence of leadership, and other duties as assigned. Job Specifications High School Diploma or equivalent. Bachelor's Degree preferred. 5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred. Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment. Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred. Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Working knowledge of basic business and accounting functions including project management and budgeting. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs. Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver's license. Ability to obtain and maintain a valid United States passport and valid foreign driver's license* (in applicable locations/regions) Must be a strong advocate of the USO's mission. Details This position is located at Fort Shafter. Preference will be given to local candidates within commuting distance to the location. The salary range for this position is $60,375 - $90,563. Resume and cover letter are required for full consideration. Background check - education, criminal and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. If that's not enough to convince you, here are some direct quotes from employees: The organization truly cares about the people who work here. I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level. There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization. Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for. The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work. The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. Apply today. Join the mission. Join Team USO.

The Senior Director, Strategy & Analysis; Contract Operations works cross-functionally to develop and execute pricing strategies for pipeline and in-market products and manages contract operations to optimize revenue, market share, and support patient access. Leads and conducts pricing analysis of current and proposed governmental policies with respect to impact on pipeline and in-market portfolio products. In addition, this role is responsible for implementing and evolving contract operations to support the company's market access strategy. Leads an operations team and third-party vendor in executing rebate invoice validation and payment, Gross to Net (GTN) forecasting, and government price reporting. Leads team to accomplish business objectives while ensuring compliance with all relevant policies and procedures. **Strategy & Analysis:** Supports development of market access strategies for in-market and pipeline products. Works cross-functionally to develop pricing and associated contracting strategies for pipeline and in-market products. Partners with Insights & Analytics team to assess impact of payer access controls and price on in-market and pipeline products. Works closely with Government Affairs to model/assess policy scenarios and evaluate the financial impact to Otsuka for both in-market and pipeline products. **Contract Operations:** Implements and evolves contract operations to support the company's market access strategy. Oversees rebate invoice processing including validation to prevent revenue leakage and payment processes. Includes oversight of third-party vendor supporting the process. Oversees Government Pricing operations including the third-party vendor to ensure all calculations and processes are performed according to approved policy and procedures. This includes ensuring accurate reporting and timely internal communications to ensure alignment. Ensures all deadlines are met and delivers effective overall operations. Oversees the process and third-party vendor for State Price Transparency Reporting. This includes establishing a process for monitoring state requirements, proactively identifying Otsuka's requirements, and leading the development of reports through the approval and submission process, informing leadership of relevant changes with recommendations regarding Otsuka's actions. Ensures accurate and timely report submissions and maintenance of historical records. Leads review of Government Pricing policy, SOP's and SOX compliance documents on an on-going basis and updates as necessary. Oversees GTN forecasting in support of budget and forecast processes as well as assessments of strategic scenarios to determine impact on GTN; recommends optimal GTN approach. Establishes KPIs to assess efficiency and impact of operations. **People Management:** Leads a team to achieve agreed to goals, while ensuring compliance with regulations and policies. Develops and improves team skill sets through formalized training as well as through formal and informal feedback; ensures team is receiving continuing education in customer and market knowledge. Supports team members in career development and establishes a succession plan. **Ethics and Compliance:** · Ensures compliance with all applicable policies and ensures those around him/her do the same. **Qualifications** **Skills and Experience:** + A minimum of 10+ years of pharmaceutical industry, Market Access, or payer experience + Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement + Deep understanding of US pharmaceutical value chain and its business processes + Extensive experience in healthcare contracting and in-depth understanding of GPO/PBM/National and Regional Health Plan business models, Medicare Part D, Medicare Part B, 340B, and the changing market landscape + In-depth knowledge of patient access, launch excellence, marketing and business processes + Strong government pricing knowledge and experience + Strong financial acumen, forecasting, and modeling abilities + Proven ability to navigate complex customer contract negotiations + Ability to drive cross-functional collaboration and strategic alignment across multiple teams + Excellent communication and executive presentation skills + Demonstrated ability to create solutions for complex processes and procedures + Inspirational leadership ability including a high level of self-awareness and curiosity as well as a focus on empowering others + Demonstrates high degree of emotional intelligence, adaptability, and creativity in solution-oriented ideation - results-oriented, fails fast to learn faster, and embodies an agile, growth mindset + Proficient in Microsoft Office, particularly Excel and PowerPoint **Education:** Bachelor's degree or equivalent education/degree required, MBA or equivalent preferred **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units. The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations. The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities. Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements. Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution. Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service. Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees. Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis. Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports. If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply: Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply: Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities: Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit. Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit. Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit. Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function. Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors. Ensuring that the business unit has sufficient resources to adequately manage compliance risks. Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner. Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program. Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program. Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns. Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints. Facilitating regulatory audits and examinations. Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university in Business Administration or related field required. Experience: 7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required. 4+ years in Management role or 1+ years in a Directorial role required. 1+ years of Project Management and/or General Ledger experience preferred. 2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

$135k to $165k + substantial stock options, health, dental, vision, 401(k) Required: Top Secret clearance with eligibility for SCI In person in Honolulu, HI Travel: less than 10% About the job Your mission At each major headquarters under your responsibility, Own the entire customer relationship, from users up to Generals/Admirals Rapidly expand product usage until ~100% of J35 and J5 plans are in the company. You'll need a combination of ordinary training and subtler strategies to get our product used as much as possible Win the renewal and expansion, so that your customer(s) keep buying our product each year. Deals should expand over time Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement Gather intel about the command, budget, and region to support growth Instill the company brand image Enable our expansion to allies and partners in the Pacific Your responsibilities aren't limited to this list! Were on this great adventure together, and well each do what it takes for the team to succeed We're always growing. If you want more responsibility, it will be easy to find. We're a fast-growing startup. We were a 4-person company last year and a 25-person company now. We plan to reach 100 within the next year. New positions of increasing responsibility often become available. About you You love our users, and you want to work with them This is the single most important requirement. Implementing new software requires the enthusiastic support of our user base skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you. Users want you around, and they ask you to have a beer You deeply understand large military headquarters Skillful planners, mainly SAMS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals You pay attention to detail. People rely on you. At your previous teams, you had a reputation as a workhorse For Example: were about to run a planning exercise, which will be USEASTCOMs first exposure to our product. No one is worried, because they know you've taken care of it You can get things from large government organizations For Example our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It's an unusual request, and no one at the customer knows what to do. Everyone tells you it's not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls You have technical skills You don't need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer? Youre intense about our mission. Its a core part of who you are You're ambitious. We're getting bigger. You should too You hold a current Top Secret clearance with eligibility for SCI

Great benefits available: Paid Time Off leave Bereavement leave 19+ paid holidays Medical, vision, drug, and dental insurance 401k retirement with employer matching Employee child tuition discount Overview: The Seagull Schools' Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, Adult Day Center, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull's website) are current and facilitate seamless communication among Seagull staff. Key Responsibilities Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed) Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate. Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team Manage inventory levels at all six sites (preschools and Adult Day Center) Ensure that food service, facilities and adult day care are all in compliance with all City, State and Federal licensing and regulatory policies Ensure that all operational handbooks are current and updated regularly Manage and oversee all information technology, including but not limited to Seagull Schools' website and social media platforms, and marketing material Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements Manage procurement processes and coordinate material and resources allocation Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO Revise and/or formulate policies and promote their implementation Evaluate overall department performance by gathering, analyzing and interpreting data and metrics Ensure that the company complies with legal and established industry regulations Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements Supervisory Responsibilities Recruits, interviews, hires, and trains new staff Oversees the daily workflow of various departments (maintenance, food service and Adult Day Center) Provides constructive and timely performance evaluations Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.) Work Environment This job operates in a child/adult center environment and is based in an office. The position interacts with staff, visitors, agencies, vendors, volunteers, parents and children in classrooms and outdoor facilities on a daily basis. The employee must have the ability to demonstrate patience and politely deal with numerous interruptions, prioritize multiple tasks, offer assistance, and work with minimal supervision. There are deadlines and report requirements that require organization, planning, focus and detailed work at a desk and computer. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 30 pounds at times. Travel Required Travel to all preschool sites on O'ahu is required occasionally. All trips must be pre-approved by the Chief Operations Officer. Education and Experience BSc/BA in business administration or relevant field; MSc/MA will be a plus Minimum of 5 years of experience at an operations level Experience in facilities and food service industry (Strongly Preferred) Knowledge of the industry's legal rules and guidelines Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus) Working knowledge of data analysis and performance/operation metrics Previous experience in education or non-profit management (Preferred) Operations: 5 years (Preferred) Work Authorization, Health and Security Clearance First Aid/CPR Certification Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment. Security clearance in order to work in a child and applicable adult center environment. Valid driver's license. Access to an insured vehicle with valid registration and safety check. AAP/EEO Statement Seagull Schools provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Other Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Seagull Schools is proud to be an equal-opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.

The East-West Center (EWC) promotes better relations and understanding among the people and nations of the United States, Asia, and the Pacific through cooperative study, research, and dialogue. Established by the U.S. Congress in 1960, the Center serves as a resource for information and analysis on critical issues of common concern, bringing people together to exchange views, build expertise, and develop policy options. The Center's 21-acre Honolulu campus, adjacent to the University of Hawai‘i at Mānoa, includes conference facilities, three residence halls, and an office building that houses research, program, and administrative activities. The Center also has an office in Washington, D.C., that provides accessibility to US, regional government stakeholders, and program partners with innovative training, analytical and dialogue exchange, and public diplomacy products to meet US policy priorities and expressed needs in the Indo-Pacific region. The Pacific Islands Development Program (PIDP) serves as Secretariat for the Pacific Islands Conference of Leaders (PICL) and the Council of Regional Organisations of the Pacific (CROP) agency. Our PIDP team is seeking an on-site Deputy Director for a limited, one-year appointment (with possibility of extension). This position will lead the initiatives of PIDP that connect Pacific Island priorities with potential investment opportunities from the American private sector, while enhancing the Center's visibility and engagement across the Pacific region. MAJOR DUTIES: PROGRAM LEADERSHIP Outreach and Partnerships: Build and sustain relationships with Pacific Island governments, organizations, and communities to identify shared priorities in areas such as climate resilience, digital transformation, tourism, renewable energy, and sustainable development. Investment Research: Conduct and oversee research on Pacific Island markets, emerging sectors, and local economic needs to identify potential matches with American private-sector investment and partnership opportunities. Strategic Engagement: As appropriate, represent the Center in high-level dialogues, forums, and regional networks to promote collaboration between U.S. and Pacific Island stakeholders. Program Development: Support the design and implementation of programs and initiatives that foster inclusive economic growth and capacity building in the Pacific Islands. Communications and Outreach: Collaborate with the Communication and External Relations (CER) team to amplify the Center's Pacific Islands-focused initiatives and share success stories that highlight impact and partnership. Institutional Leadership: Assist the Director and Center leadership in strategic planning, budget management, resource development, and coordination across the Center's programs to ensure alignment with institutional goals and Indo-Pacific priorities. PERSONNEL MANAGEMENT Guides and leads their assigned unit, modeling appropriate behaviors and professional standards of conduct to ensure a high-performance, customer service-oriented work environment that supports the Center's mission, objectives, and values. Supervises work and performance of designated staff. Sets work priorities, provides guidance, and directs workflow to ensure work is timely and accurate. Organizes work schedules and manages requests for time off in an appropriate and timely manner. Ensures work assignments fall within each position's work scope and adhere to collective bargaining agreements. Conducts performance evaluations that are timely, constructive, transparent, and unbiased. Provides coaching for performance improvement and guidance for career development. Approves and initiates various recruitment, onboarding, retention, and offboarding tasks for both programmatic units. Ensures staff is coached and trained to use key operational systems. Retains catalog of operational procedures and resources to assure training is informative, consistent, and effective. Interacts effectively and diplomatically in all areas of employee relations, always projecting a professional image while exercising the highest degree of confidentiality. Collaborates with HR in resolving employee concerns or complaints, performance issues, and/or addressing inappropriate behavior. Attends supervisor training(s) as required. This list of major duties is not exhaustive and may be supplemented on an occasional basis in accordance with the requirements of the job. SUPERVISION: This position works under the general supervision of the Director of the Pacific Island Development Program (PIDP), or the acting Director. In the absence of both, reports to the President of the East-West Center. The incumbent has wide latitude for judgment in meeting program objectives and keeps the supervisor informed of significant changes and anticipated problems, with recommendations for resolution. Work is reviewed in terms of attaining desired performance outcomes and overall leadership effectiveness. REQUIRED QUALIFICATIONS: Education & Experience - A post-graduate degree and at least seven (7) years of relevant experience in regional engagement, economic research, or investment facilitation, preferably within the Indo-Pacific region. Demonstrated experience building partnerships across sectors - including government, business, academia, and civil society. Strong analytical, communication, and diplomatic skills. At least two (2) years of supervisory experience demonstrating the ability to motivate, resolve conflict, plan, organize and delegate the work of others in a unionized work environment. Communication - Possesses strong written and verbal English communication skills and can effectively speak and interact with people of diverse backgrounds and abilities in person, on the phone, and in digital environments. Possesses experience in public speaking and in delivering a portfolio of relevant reports, research, or other types of communication and knowledge materials. Demonstrated Ability - Able to organize and carry out assignments by independently determining applicable regulations and procedures and appropriately applying policy and administrative directives; to apply sound judgment and analytical skills in making recommendations related to administrative matters; to maintain a high level of accuracy in working with numbers and other detailed matters; to communicate effectively both verbally and in writing; to work cooperatively and effectively with people of diverse backgrounds and at multiple levels or public, private, academic, and government organizations; to appropriately handle confidential material; to work effectively in a highly non-routine environment; to effectively handle numerous complex details; to set priorities and work under pressure; to adjust work operations within available resources; to anticipate and solve problem situations; to work independently; to navigate complex political dynamics achieve effective working relationships amongst competing political groups; and to adapt to changes and exercise initiative and good judgment in dealing with a variety of situations. Knowledge - Of office practices and recordkeeping procedures; of office machines and equipment including computers, printers, projectors, and other emerging technologies; high proficiency with Microsoft Word and Excel, Adobe, Acrobat Pro, or equivalent office computer applications; proficiency with Google suite, Microsoft 365, or other work sharing platforms; of meeting software such as Zoom and Skype. In-depth knowledge of major Pacific Island domestic and international policy, development, and social issues; of Pacific culture and its ways of operating; and in developing grant proposals and monitoring projects involving multiple units and agencies in the Pacific region. Physical Requirements - Able to sit, walk or stand for extended periods of time; dexterity of hands and fingers to operate a computer keyboard, operate standard office equipment, and use a phone; see and read a computer screen and printed matter with or without vision aids; read and understand rules and policies, labels, and instructions; and to hear, speak and understand speech at normal levels and on the telephone. Travel Requirements - this position requires the candidate to be able and available for occasional in-state, national, and international travel to support program needs. The incumbent must be able to drive or arrange for alternative transportation as needed. PREFERRED QUALIFICATIONS: Experience connecting private-sector partners to regional development opportunities. Familiarity with U.S. foreign policy and economic engagement in the Pacific. Commitment to inclusive, community-centered approaches that respect local knowledge and leadership. SALARY AND BENEFITS OF WORKING AT THE EAST-WEST CENTER You will have the opportunity to join an organization that values its employees and provides a supportive work environment. Here are some of the benefits you can expect: Competitive Salary and Benefits The annual salary for this position starts at $119,525.73 per year with an attractive benefits package that includes health insurance, retirement savings with a very generous company match, and paid time off. Career Growth Opportunities We believe in investing in our employees and providing opportunities for career growth and development. You will have the opportunity to take on additional responsibilities and advance your career within our organization. Supportive Work Environment We believe in fostering a supportive work environment where our employees feel valued and appreciated. We encourage open communication and collaboration and provide the tools and resources our employees need to succeed. HOW TO APPLY: If you're interested in applying for the role, submit an electronic application at APPLY FOR THIS JOB NOW so that you can be immediately considered. Here are some tips to help you prepare you for our job application process: Tailor Your Resume and Write a Compelling Cover Letter Make sure that your resume is tailored to the specific requirements of the job. Highlight your relevant experience and skills and provide examples of how you have demonstrated leadership in your previous roles. Your cover letter should be tailored to the job and provide a clear and concise summary of your qualifications and experience. Explain why you are interested in the role and how you can contribute to our team. Our initial assessment will be based on the information you submit in your application. Be Prepared for the Interview If you are invited for an interview, make sure that you are well prepared. Research our company and its role and be prepared to answer questions about your experience and qualifications. Provide Three Professional References (with appropriate contact information) in your Application Ensure that your references can attest to your skills, work ethic, and integrity. What these people reveal about you - both in terms of what they do and don't say - can make a difference in whether you'll be hired. So, it's extremely important that you choose wisely when deciding who to use as a reference. The East-West Center adheres to all federal, state, and local civil rights laws prohibiting discrimination in employment and education. The Center does not discriminate in its admissions practices, in its employment practices, or in its educational programs or activities on the basis of age, sex, gender, disability and/or handicap, race (including traits historically associated with race such as hair texture, hair type and protective hairstyles), creed, color, religion, national origin, nationality, ancestry, affectional or sexual orientation, gender identity or expression, pregnancy, breastfeeding, veteran status, marital status, domestic partnership or civil union status, status as a domestic violence victim, arrest status, or membership in any other class protected by state or federal laws, now or in the future, in any phase of its admissions, financial aid, educational, or in any aspect of its employment practices.

Job DescriptionChief Operations Officer Reports to: President Department: Executive Employment Type: Full-Time, Exempt Compensation: $275,000 - $350,000 annual base salary, plus bonus eligibility The Opportunity Alpha Inc. is looking for a Chief Operations Officer who's not afraid to get dirt on their boots and strategy on their mind in the same day. This isn't a "sit in the corner office and read reports" kind of role. This is a boots-on-site, eyes-on-every-division, driving-what's-next-for-Hawaiʻi kind of role. You'll own the day-to-day operations of Alpha's core divisions - Civil, Concrete, Energy, Drilling, Crane, Equipment, and future lines of business - and turn complexity into clarity, chaos into coordination, and big bets into real results. If you can move seamlessly from high-level strategy to on-the-ground execution - and you care as much about people and culture as you do about schedules and margins - this might be your next legacy move. About Alpha Inc. Founded and grown in Hawaiʻi, Alpha Inc. is a locally owned leader in heavy civil construction, renewable energy, concrete services, drilling, and infrastructure solutions. We're building projects that will serve island communities for generations - with precision, purpose, and pride. We live by three core values that shape how we lead and operate: Lead with Heart - Humility, empathy, and respect in every interaction. Strength in Unity - One crew, many talents; we win together. Alpha Mentality - Grit, accountability, and a relentless drive to excel. As COO, you'll be one of the primary guardians and amplifiers of these values across every division and jobsite. What You Will Do As Chief Operations Officer, you'll be the operational engine of Alpha Inc. - building systems, teams, and habits that can scale as we grow across Hawaiʻi and beyond. Drive Operational Excellence Across Divisions Oversee and direct day-to-day operations for Civil, Concrete, Energy, Drilling, Crane, Equipment, and future divisions - ensuring projects are executed safely, efficiently, and profitably. Set the standard for performance, culture, and continuous improvement; lead with visibility on jobsites and in the boardroom. Build and Execute the Operations Strategy Translate Alpha's long-term vision into clear operational strategies, priorities, and execution plans. Design and implement systems, processes, and KPIs that improve consistency, reduce waste, and elevate quality across all divisions. Fuel Innovation and Growth Identify new markets, technologies, and service lines that align with Alpha's strengths and Hawaiʻi's evolving needs. Champion a culture of innovation - empowering leaders and teams to test, learn, and improve how work gets done. Align the Organization Break down silos and drive collaboration between divisions, project teams, and corporate functions. Ensure operations are fully aligned with strategic goals, client expectations, and Alpha's core values. Own Performance, Budgeting & Metrics Partner with Finance and Project Managers to build and manage division budgets, forecasts, and resource plans. Monitor KPIs for safety, productivity, quality, profitability, and client satisfaction - and take action when targets are off track. Lead, Coach, and Develop Talent Mentor and develop Division Managers and key operations leaders; build a strong bench for future growth. Help create clear career paths, succession plans, and development opportunities that attract and retain top talent. Strengthen Safety, Compliance & Risk Management Ensure all operations meet or exceed safety, legal, regulatory, and environmental requirements. Anticipate and mitigate operational risks - from resourcing and logistics to subcontractor performance and client delivery. Represent Alpha to Clients & Partners Build and maintain strong relationships with key clients, partners, and industry stakeholders. Uphold Alpha's reputation for integrity, reliability, and excellence in every interaction. Report and Advise at the Highest Level Provide regular, clear updates to the President/CEO and Board on operational performance, growth initiatives, risks, and opportunities. What You Bring You're a strategic operator, a culture carrier, and a calm presence when the stakes are high. Experience 10+ years of progressive operations leadership in construction, energy, industrial services, or related sectors. 5+ years in a senior executive role (COO, VP of Operations, General Manager, or equivalent) overseeing multiple divisions or business units. Proven track record leading complex, multi-site operations with significant field and project components. Education Bachelor's degree in Business Administration, Engineering, Construction Management, or a related field required. MBA or other advanced degree preferred. Skills & Mindset Strong strategic and systems thinking - you see the whole chessboard, not just the next move. Demonstrated success driving growth, operational efficiency, and margin improvement in a multi-division organization. Exceptional leadership and team-building skills; you inspire accountability without ego and model "Lead with Heart" in tough moments. High business acumen and comfort with P&L, budgeting, forecasting, and risk management. Excellent communication and relationship-building skills with internal teams, field crews, executives, clients, and partners. Fluency with project management and financial/accounting software tools. Bonus: Industry certifications such as PMP, Lean Six Sigma, or related credentials. Most importantly, you embody: Lead with Heart - You elevate people while driving results. Strength in Unity - You build strong, aligned teams across divisions. Alpha Mentality - You run toward challenges and own outcomes. Why Alpha? At Alpha Inc., we're not just building infrastructure - we're building Hawaiʻi's future with intention, innovation, and integrity. You'll be joining a leadership team that: Tackles complex, high-impact projects that matter to local communities. Invests in people, safety, and long-term relationships - not just short-term wins. Believes culture is a competitive advantage and lives its values, on and off the jobsite. If you're ready to lead an organization where heart, unity, and relentless drive actually mean something - this is your stage. Requirements (Conditions of Employment) Employment at Alpha Inc. is contingent upon: Completion of standard pre-employment screening. Successful completion of a background check conducted after a conditional offer; any prior issues will be reviewed on a case-by-case basis consistent with Hawaiʻi and federal law. Passing a drug test (for both full-time and part-time hires) conducted in line with Hawaiʻi statutory requirements. Applicants must be authorized to work in the United States; we are unable to sponsor employment visas. Employment eligibility will be verified upon hire. If you need a reasonable accommodation during the application or hiring process, please contact us at ***********************. Equal Opportunity Employer Alpha Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on any protected status under federal or Hawaiʻi law, and we provide equal opportunity in all employment practices, including recruitment, hiring, promotion, compensation, benefits, and training. If you're the operational leader who can balance big-picture strategy with in-the-field execution - and you're ready to help write the next chapter of Alpha Inc. - we'd love to hear from you. #LI-ALPHASP

DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. As the Assistant Vice President, Member Experience, you'll play a key leadership role overseeing the daily operations of multiple UHFCU branches. This position is hands-on and deeply involved in ensuring each branch delivers consistent, high-quality service and efficient operations. You'll support and guide branch managers, streamline processes, and drive initiatives that enhance the end-to-end experience for our members - from the moment they walk in to the moment their financial needs are met. While you'll visit and support multiple branches, this role requires a strong presence at our main branch to lead by example, collaborate with your team, and stay connected to the heart of our member experience. Position Title: Assistant Vice President, Member Experience Department: Administration FLSA Classification: Exempt Reports to: Senior Vice President, Image & Experience Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck. In addition to competitive pay, we are proud to offer a comprehensive benefits package. Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage Medical and Dental Plan Premium Waiver Option 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Eligible to Earn Thirty-Five (35+) Paid Days Off a Year Vacation Cash-Out Program Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit) Company Pays for Employee Group Basic Life With AD&D Insurance Company Pays for Employee Long Term Disability Insurance Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance Employee Assistance Program (EAP) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose: This position will institutionalize and scale branch operations best practices across all locations by developing, overseeing and executing operational strategies and developing a program for service excellence in the retail environment. This individual is expected to meet or exceed branch sales and service goals for deposit growth and consumer lending through coaching team members to build and enhance member relationships. This position serves as part of the leadership team and is responsible for demonstrating strong leadership in support of the credit union's vision and mission, ensuring that members are provided with exceptional service. Essential Functions: Responsible for the implementation and sustainability of member satisfaction initiatives to improve member experience in alignment with the strategic and operational objectives of the Credit Union. Develops and implements key operational strategies to improve service quality, overall member experiences, financial results, and employee engagement at all branches. Identify and set goals/metrics and tracks for branch staff. Manage, coach, and counsel staff to maximize staff performance, including setting and meeting department goals, identifying measurements, and handling personnel issues. Develops and measures the effectiveness of all operational processes. Provides timely, accurate and complete reports on the operating condition of the retail environment. Recommends solutions to areas that require improvement. Develops a strategic plan for the branches and necessary measurements to ensure branches meet their specific goals. Supports the budget preparation process by collecting and compiling departmental data and related documentation. Establishes department goals and ensures adherence to policies and procedures that support the sales and service culture. Collaborates as a key member of the Senior Management Team on credit union-wide strategic planning initiatives and corporate direction. Ensures compliance with applicable state, federal, and credit union regulations through periodic training of staff and compliance reviews. Ensures proper procedures are established and consistently followed at all branches. Maintains the security and confidentiality of pertinent information and records. Performs other work as needed. Performance Standards: Specific goals and objectives for the branches, in alignment with the Credit Union's strategic plan, are met in a consistent and timely manner. Branches are run in an efficient manner with minimum disruption in member service. Maintains regular on-site presence and actively supports branch operations by assisting with transactional and member service needs as required. Process improvements are member-centric and foster operational excellence. Timely completion of performance evaluations for direct reports as well as staff. Qualifications: Education/Certification: Bachelor's degree in business-related major. Required Knowledge: Proficient in MS Office Suite. Comprehensive knowledge of bank consumer compliance regulations. Experience Required: Five years financial industry or credit union management experience. Five years supervisory or management experience. Skills/Abilities: Excellent verbal and written communication skills. Excellent analytical, creative and problem-solving skills. Able to develop and motivate staff. Excellent coaching and mentoring skills. Able to support a strong member service culture. Activities and Requirements of this Position: Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator. Language Ability: Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary. Working Conditions: Air-conditioned, smoke-free office setting. Must be able to travel to meeting sites. Attendance Requirements: Please note that scheduled attendance requirements may change due to business needs. Business Hours: Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

Job Description Our success is due to our people, healthy culture and our local core values of aloha. We believe having a strong people foundation centered on health, vitality and our aloha spirit Responsibilities Oversees two locations for HiBlend Health Bar and Cafe Hires and trains restaurant staff. Organizes and oversees the staff schedules. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees in accordance with restaurant policy. Enforces company policy and compliance Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards. Ensures customer satisfaction with all aspects of the restaurant and dining experience. Handles customer complaints, resolving issues in a diplomatic and courteous manner. Estimates food and beverage costs. Manages inventory and purchases food and supplies. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service. Collaborates with chefs to develop appetizing menus. Maintains sales records and tracks cash receipts. Prepares and submits operations reports and other documentation requested by the regional manager. Performs other duties as assigned. Qualifications Strong supervisory and leadership skills. Excellent interpersonal skills with a focus on customer service. Excellent time management skills. Excellent organizational skills and attention to detail. Familiarity with food handling, safety, and other restaurant guidelines Proficient with Microsoft Office Suite or related software. High school diploma or equivalent required. 3 years of restaurant/quick serve experience required 2 years of management experience. Successful completion of corporate training program required. Ability to traverse all parts of the restaurant quickly. Prolonged periods sitting at a desk and working on a computer. Must be able to lift 40 pounds at times. Must be able to work at least 40 hours a week We are looking forward to hearing from you.

Join Us! The Honolulu Authority for Rapid Transportation (HART) is the public transit authority responsible for planning and constructing Skyline, Honolulu's rail transit system. It is the first fully automated, driverless urban light metro system in the United States and represents the largest public infrastructure project in the history of Hawaii. To support this transformative project, HART is seeking a Deputy Director for Construction Claims. This critical role manages construction claims and advises HART's leadership on their nature and status while ensuring timely resolution of disputes, including bid protests arising from procurement processes. Reporting directly to the Project Director, this position plays a key role in mitigating risks and maintaining compliance to safeguard project timelines and budgets. Job Duties & Responsibilities Advise HART senior management on procurement protests, construction claims, utility agreements, third-party agreements, and insurance risk management. Participate in top-level management meetings to develop strategies and goals. Develop, review, and update policies and procedures related to construction claims and third-party agreements. Oversee and coordinate the overall Construction Claims Program, ensuring timely resolution of disputes. Utilize knowledge of Hawaii's Public Procurement Code to analyze and draft responses to bid protests and assist in preparing briefs for hearings at the Department of Commerce and Consumer Affairs. Collaborate with HART departments to identify escalating issues and disputed change orders, providing advice to prevent or support future claims. Perform cost and schedule analyses for mediation or court proceedings, working with experts on technical issues such as delays and economic damages. Manage interactions with insurance companies, requiring knowledge of surety policies, and coordinate with legal counsel on claims proceedings including depositions, motions, and document reviews. Prepare for mediation, dispute resolution boards, and court proceedings by drafting high-level documents and strategies. Conduct forensic reviews of project documentation for elevated claims and ensure compliance with Federal Transit Administration requirements. Minimum Requirements Hold a Bachelor's degree and a Juris Doctor (JD) degree from an accredited college or university. Possess at least 10 years of experience in litigation, contract administration, or construction claims, including experience with procurement, contract law, and complex state and federal court proceedings. Have proven ability to supervise staff effectively. Demonstrate strong skills in contract drafting, negotiation, and dispute resolution. Physical Requirement Candidates must meet the health and physical condition standards necessary to perform the essential duties of this position effectively. Benefits HART is a part of the City and County of Honolulu, and employees enjoy a comprehensive benefits package provided by the City. This includes: Medical, prescription drug, vision, dental, and life insurance plans Generous vacation and sick leave, earning up to 21 days per year 13 paid holidays annually (14 days during election year) Retirement plan contributions through the Employees' Retirement System (ERS) Deferred compensation options to invest pre-tax income for retirement Flexible spending accounts for health and dependent care expenses Pre-tax transportation benefits, including TheBus and vanpool options Access to confidential counseling services through the Employee Assistance Program (EAP) Additional perks include training opportunities and employer-funded Holo Card for eligible employees to use on public transit Eligibility for the public Service Loan Forgiveness (PSLF) program, supporting employees dedicated to public service Work Schedule Schedule: Monday - Friday, 8-hour shift. Location: The work for this position is conducted on-site at the HART offices located in Honolulu, Hawaii 96813. Telecommuting is not currently available for this role. Relocation: HART does not cover relocation costs. Candidates must be able to reliably commute or relocate to Honolulu by first day of employment.

Are you ready to inspire, drive growth, and shape the future of hospitality in Waikiki? We're seeking an innovative Area Director of Marketing to oversee marketing efforts for a premier portfolio of properties in the stunning Hawaii market. Based in the vibrant heart of Waikiki, this is your opportunity to make a significant impact in one of the world's most iconic destinations. As the Area Director of Marketing, you will play a pivotal role in executing strategic marketing initiatives, managing key partnerships, and crafting campaigns that drive revenue and elevate brand presence across properties in Honolulu. You'll also collaborate closely with sales, revenue and operations teams, and ensure that each hotel's marketing strategy is tailored to its unique audience and goals. This role requires you to be based in Honolulu. Strategic Marketing Leadership: · Develop and execute comprehensive marketing strategies for a portfolio of hotels, focusing on achieving revenue targets, optimizing marketing costs, and driving top-line growth. · Manage and execute all digital marketing efforts, including website optimization, SEO, SEM, metasearch, social media campaigns, OTA advertising, and email marketing. Collaborate closely with the Vice President of Marketing, digital agencies, and vendors to maximize awareness and conversion rates. · Design and implement property-specific promotions, packages, events/activations, partnerships, and flash sales to drive engagement and revenue. · Ensure consistent execution of brand standards across all marketing initiatives, conducting regular brand audits for each property in partnership with the operations team. Performance Analysis and Reporting: · Measure and analyze the performance of marketing campaigns, providing detailed monthly, quarterly, and year-end reports to senior leadership, while leading a monthly marketing call and actively participating in Rev/Max meetings to align strategies and performance goals. · Stay informed on the latest digital marketing techniques, benchmarking competitive sets to identify opportunities for improvement and differentiation. Social Media Strategy: · Create and manage a comprehensive content calendar, produce engaging content, and execute social media strategies for the properties across platforms including Facebook, Instagram, LinkedIn and YouTube, ensuring consistent guest engagement and brand alignment. · Collaborate with hotel teams to produce fresh content ideas, promote best practices, and execute engaging social media campaigns. · Plan, budget, and manage social media spending for hotel accounts, ensuring ROI and alignment with overall marketing goals. Revenue and Sales Collaboration: · Work closely with the revenue team to update booking engine descriptions, provide compelling copy for rates/packages, and participate in revenue strategy calls. · Support group and corporate sales teams by creating and maintaining sales collateral, ensuring consistency across all channels. · Oversee transactional email campaigns, including confirmation, cancellation, and pre-arrival emails, to enhance the guest experience. Public Relations and Partnerships: · Identify and execute PR opportunities, including seasonal promotions, award submissions, and Black Friday/Cyber Sale campaigns. · Build partnerships with key stakeholders to enhance visibility and drive revenue across the portfolio. · Provide Agency oversight as needed. Additional Marketing Efforts: · Manage OTA marketing efforts, ensuring seamless booking experiences and alignment with property objectives. · Onboard new builds, repositions, and transitioning hotels, executing tailored digital strategies to meet market-specific needs. · Lead lifestyle photoshoots and videography projects, ensuring high-quality visual assets for marketing purposes. Required Qualifications and Skills Experience: · Minimum of 5 years of hotel marketing experience, with a strong emphasis on independent, luxury, and lifestyle properties. · Proven success in driving digital marketing results, with expertise in SEM, SEO, metasearch, and social media tactics. · Experience onboarding new builds and repositioning hotels, with a track record of delivering innovative marketing solutions. Skills: · Proficiency in content management systems (CMS), CRM, CRS, basic HTML, web design, and UX best practices. · Ability to manage multiple projects simultaneously, staying organized and meeting deadlines in a fast-paced environment. · Strong analytical skills, capable of defining problems, identifying trends, and executing actionable solutions. · Exceptional written and verbal communication skills, with professionalism and attention to detail. Key Competencies: · Strategic planning and organization. · Collaboration and teamwork. · Creativity and adaptability. · Results-oriented mindset and accountability. Preferred Knowledge: · Familiarity with local neighborhoods and cities within the portfolio's market. · The projected annual starting salary for this position is $120,000.00 per year. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new associates are frequently not at the top of the applicable salary range. Additionally, you will be eligible to participate in our company incentive plan with an earning potential of 25% of your annual base paid quarterly. The details of such plan will be provided to you by your supervisor. Why Join Us? · This is an exciting opportunity to lead and inspire a dynamic team in one of the most iconic travel destinations in the world. As Area Director of Marketing, you will play a pivotal role in shaping the success of our properties and driving the future of our brand in Waikiki. · Apply now to bring your expertise to our vibrant team and make a lasting impact! Customer Satisfaction: · Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: · In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: · The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.

As the Operations Manager, you will be responsible for managing processes related to housekeeping, maintenance, and QC in Guesty PMS (Property Management System). You will also manage projects related to field operations, provides training for newly recruited employees, audits and inspects operational work assignments to ensure the business goals of the company are achieved. Responsibilities: Manages core operational systems and processes Ensures Housekeeping work orders are completed as per company standard Maintains compliance with operations expenses and budget Assist with onboarding new units Schedule Greeters and Housekeepers Manage and organizes supply inventories regionally Prepares reports for management information Assists Purchase department in selecting suppliers for items related to Housekeeping Organizes on-the job training and evaluates its effectiveness Assists in new staff recruitment Maintains compliance with company policies and procedures Conducts and collaborates in daily briefing with operations team members Coordinates the preventive maintenance schedules for units Coordinates with all departments in daily reporting and operations Assist in creation of work orders Other duties as assigned Requirements Associate's Degree or equivalent practical experience Minimum two (2) years in operations role Experience working in the hospitality industry Working knowledge of housekeeping and hospitality industry standards. Fluent English verbal/written skills Strong organizational and time management skills Outstanding communicator both verbally and written Ability to work independently with a sense of urgency at times Superior customer service skills Ability to coach and mentor a team Ability to work self-directed Working Conditions: Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business need so flexibility is expected While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Compensation $60,000 - $62,400/hr Benefits Competitive Compensation Health, Dental, and Vision Coverages 401k with match Career advancement opportunities All the equipment you'll need to be successful Join a team that truly lives their values Grand Welcome is proud to be an equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: * Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units. * The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations. * The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities. * Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements. * Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution. * Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service. * Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees. * Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis. * Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports. * If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply: * Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply: * Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities: * Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit. * Knowing and understanding all state and federal compliance laws, rules, and regulations ("laws and regulations") applicable to the business unit, and how such laws and regulations impact or affect the business unit. * Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit. * Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function. * Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors. * Ensuring that the business unit has sufficient resources to adequately manage compliance risks. * Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner. * Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program. * Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program. * Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns. * Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints. * Facilitating regulatory audits and examinations. * Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy. Minimum Qualifications: Education: * Bachelor's Degree from an accredited 4-year university in Business Administration or related field required. Experience: * 7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required. * 4+ years in Management role or 1+ years in a Directorial role required. * 1+ years of Project Management and/or General Ledger experience preferred. * 2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. As the Assistant Vice President, Member Experience, you'll play a key leadership role overseeing the daily operations of multiple UHFCU branches. This position is hands-on and deeply involved in ensuring each branch delivers consistent, high-quality service and efficient operations. You'll support and guide branch managers, streamline processes, and drive initiatives that enhance the end-to-end experience for our members - from the moment they walk in to the moment their financial needs are met. While you'll visit and support multiple branches, this role requires a strong presence at our main branch to lead by example, collaborate with your team, and stay connected to the heart of our member experience. Position Title: Assistant Vice President, Member Experience Department: Administration FLSA Classification: Exempt Reports to: Senior Vice President, Image & Experience Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck. In addition to competitive pay, we are proud to offer a comprehensive benefits package. Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage Medical and Dental Plan Premium Waiver Option 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Eligible to Earn Thirty-Five (35+) Paid Days Off a Year Vacation Cash-Out Program Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit) Company Pays for Employee Group Basic Life With AD&D Insurance Company Pays for Employee Long Term Disability Insurance Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance Employee Assistance Program (EAP) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose : This position will institutionalize and scale branch operations best practices across all locations by developing, overseeing and executing operational strategies and developing a program for service excellence in the retail environment. This individual is expected to meet or exceed branch sales and service goals for deposit growth and consumer lending through coaching team members to build and enhance member relationships. This position serves as part of the leadership team and is responsible for demonstrating strong leadership in support of the credit union's vision and mission, ensuring that members are provided with exceptional service. Essential Functions : Responsible for the implementation and sustainability of member satisfaction initiatives to improve member experience in alignment with the strategic and operational objectives of the Credit Union. Develops and implements key operational strategies to improve service quality, overall member experiences, financial results, and employee engagement at all branches. Identify and set goals/metrics and tracks for branch staff. Manage, coach, and counsel staff to maximize staff performance, including setting and meeting department goals, identifying measurements, and handling personnel issues. Develops and measures the effectiveness of all operational processes. Provides timely, accurate and complete reports on the operating condition of the retail environment. Recommends solutions to areas that require improvement. Develops a strategic plan for the branches and necessary measurements to ensure branches meet their specific goals. Supports the budget preparation process by collecting and compiling departmental data and related documentation. Establishes department goals and ensures adherence to policies and procedures that support the sales and service culture. Collaborates as a key member of the Senior Management Team on credit union-wide strategic planning initiatives and corporate direction. Ensures compliance with applicable state, federal, and credit union regulations through periodic training of staff and compliance reviews. Ensures proper procedures are established and consistently followed at all branches. Maintains the security and confidentiality of pertinent information and records. Performs other work as needed. Performance Standards : Specific goals and objectives for the branches, in alignment with the Credit Union's strategic plan, are met in a consistent and timely manner. Branches are run in an efficient manner with minimum disruption in member service. Maintains regular on-site presence and actively supports branch operations by assisting with transactional and member service needs as required. Process improvements are member-centric and foster operational excellence. Timely completion of performance evaluations for direct reports as well as staff. Qualifications : Education/Certification: Bachelor's degree in business-related major. Required Knowledge: Proficient in MS Office Suite. Comprehensive knowledge of bank consumer compliance regulations. Experience Required: Five years financial industry or credit union management experience. Five years supervisory or management experience. Skills/Abilities: Excellent verbal and written communication skills. Excellent analytical, creative and problem-solving skills. Able to develop and motivate staff. Excellent coaching and mentoring skills. Able to support a strong member service culture. Activities and Requirements of this Position : Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator. Language Ability: Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary. Working Conditions : Air-conditioned, smoke-free office setting. Must be able to travel to meeting sites. Attendance Requirements : Please note that scheduled attendance requirements may change due to business needs. Business Hours : Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service. **Responsibilities :** + Greet Guests with positive, friendly and helpful attitude + Transport guest luggage including but not limited to/from Vehicles/Storage Room. + Care and Storage of Guest property + Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area + Work with mobile applications (HotSOS) **Basic Qualifications :** + Ability to handle difficult/sensitive situations independently, while effectively communicating with you team + Excellent communication and listening skills + Enjoys working with people and possess a friendly and outgoing personality + Must have enthusiasm and possess excellent guest service skills + Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off) + Maintains clean and polished appearance + Committed to safety + Enjoys engaging with Guests and fellow Cast Members + Enthusiastic about interacting and helping Guests + Receptive to special requests and proactive in anticipating guests needs + Maintain confidentiality + Able to complete tasks independently + Willing to follow instruction and take direction + Committed/reliable (arrive and be on time for scheduled shift) + Supportive of other Cast Members working on your team + Must be detail oriented and have the ability to multitask + Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management) + Self-directed (can complete tasks with minimal follow up/supervision) **Preferred Qualifications:** + Knowledge of Hawaiian/Japanese language preferred **Additional Information :** **SCHEDULE AVAILABILTY** Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. **SUBMITTING YOUR APPLICATION** After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking **"Next"** on each page, then **"Submit"** on the final page. Keyword: AULANI CASTING The pay rate for this role in Hawaii is $24.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: **************************************** **Job ID:** 1326578BR **Location:** Kapolei,Hawaii **Job Posting Company:** "Aulani, A Disney Resort & Spa" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role inhis. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company