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Operations Program Manager
Advanced Micro Devices, Inc. 4.9
Operations director job in Austin, TX
WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
The Operations Program Manager plays a key leadership role in enabling cross-functional execution for AMD's next-generation Client, Graphics and Semi-Custom products. This role focuses on driving organizational efficiency and operational excellence across a multi-national, multi-disciplinary engineering team. Key responsibilities include managing program budgets, leading strategic headcount planning, overseeing hiring operations, and ensuring alignment of resourcing and execution across a diverse portfolio of custom silicon programs. The Operations PM collaborates closely with engineering and business stakeholders to support validation and platform activities from an operational standpoint, ensuring readiness, scalability, and delivery predictability.
THE PERSON:
The ideal candidate brings experience in developing and executing operational plans, with a strong passion for process optimization, data management, and financial planning. You thrive in a fast-paced, technically complex environment spanning multiple global sites and rapidly evolving product requirements. You are driven to make a meaningful impact in the industry and excel at collaborating with cross-functional teams and customers to deliver innovative solutions to challenging problems.
KEY RESPONSIBILITIES:
Develops and shares best-in-class processes to streamline and grow the organization to meet new challenges and expanding roadmaps
Works across Systems Engineering functional teams to maintain program POR HC and budget, analyze divergences vs. actuals, and build and analyze organizational metrics to consult on hiring needs
Maintains and analyzes operational, resourcing, and financial data - including program resource allocation, material costs, OPEX, and CAPEX - to enable data-driven decision-making, performance monitoring, and strategic planning across operations.
Engages with technical and business leadership teams to understand and document program scope, establish integrated schedules, assess, and manage program progress and risk, and manage resource and budget plans
Support post-silicon program execution by driving cross-functional technical engagements, coordinating validation and debug efforts, and ensuring alignment between engineering teams, stakeholders, and program milestones.
Works with customer-facing engineering and business teams to set product maturity and schedule expectations, oversees the development and distribution of documented product collateral, and proactive communication of pre-production issues
PREFERRED EXPERIENCE:
Program Management Experience
Highly organized, strong attention to detail, able to prioritize, and balance multiple work streams to tight deadlines
Familiarity with budgeting, resource allocation, and long-range financial planning
Working knowledge of SQL, Power BI, and data automation best practices for managing and visualizing operational data.
Skilled in interfacing with internal customers, partners and in managing joint-development projects
Ability to quickly grasp new technical concepts and to lead technical teams in scoping new requirements and running task forces when issues surface
Ability to understand and extract action plans from complex technical discussions and translate into succinct messaging tailored for varied targeted audiences
Excellent written and verbal communication and expertise in Microsoft Office tools (Outlook, Excel, PowerPoint, Word, Teams)
Ability to network quickly and independently to align resources towards a common goal
Familiarity with JAMA, JIRA and similar Systems Engineering requirements management and defect tracking tools
Breadth knowledge of x86 CPU/SoC/Chipset/Graphics architecture and experience in functional, electrical, power-performance, and security pre- and post- silicon validation
Experience driving product development with hardware platforms and related software ecosystems
PMI PMP Certification
ACADEMIC CREDENTIALS:
* B.S. in Electrical/Computer Engineering/Computer Science
LOCATION:
Austin, Texas
This role is not Eligible for Visa Sponsorship.
#LI-CB1
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
$80k-116k yearly est. 2d ago
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Sustaining Operations Program Manager - Mac
Apple 4.8
Operations director job in Austin, TX
**Weekly Hours:** 40
**Role Number:** 200***********
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
**Description**
Sustaining Operations Program Managers are responsible for ramp readiness, product launch and continuing operations through the 'end of production' of a program(s). You will influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and maximum flexibility while stewarding the outstanding product quality expected of Apple products. A successful OPM excels in program/ project management; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under pressure.
Lead Original Equipment Manufacturer (OEM) operations team in planning and executing new product ramps
You will drive ramp readiness with engineering, operations and OEM teams. Plan capacity and manage multi-million dollar factory equipment budget
Collaborate with Planning, and Materials teams to drive supply according to demand
Manage operations-related communications, upward and downward through the organization; advancing key issues and present options for resolution to the cross-functional executive teams - You will lead initiatives and projects that improve the Quality, Cost and Delivery of the product
**Minimum Qualifications**
+ 5+ years experience in Operations management
+ Bachelors Degree
**Preferred Qualifications**
+ Broad operational background
+ Self-starter with experience leading Original Equipment Manufacturer (OEM) operations team in planning and executing new product ramps
+ Strong program management and interpersonal skills
+ Knowledge of business processes and product cost drivers.
+ Good people leadership skills / can drive consensus
+ Detail oriented/ analytical
+ Strong cross-functional collaboration and interpersonal skills
+ Able to define processes and requirements under sometimes ambiguous conditions
+ Uses data to drive decision-making
+ Prioritize and communicate/ negotiate changes to project timeline
+ International travel required - 25%
+ MBA is considered a plus
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .
$92k-122k yearly est. 2d ago
Director Asset Management
Morrow & Associates 4.2
Operations director job in Houston, TX
We're hiring a strategic and results-driven Director of Asset Management in Houston to lead performance and value creation across our client's U.S. multifamily portfolio. Since 2006, our client has acquired over $6 billion in assets across North America (21,000+ units) with a primary focus on multifamily residential properties. Due to continued growth and major expansion plans, our client is looking to add a Director of AM to their local team. Office is located in Sugar Land, TX.
This Director of Asset Management is a newly created position that will be responsible for overseeing third-party property and construction management, implementing business plans, and driving operational excellence across the communities. This is a key leadership role that will play a major part of our client's continued expansion.
What You'll Do
Develop and execute annual business plans, budgets, and strategic initiatives for U.S. multifamily assets
Play a major role as the portfolio grows via acquisitions
Monitor financial performance and ensure alignment with investment proformas and NOI targets
Oversee third-party property management, and capital projects
Support underwriting and due diligence for new investment opportunities
Report on market trends, portfolio performance, and strategic insights to investment leadership
Mentor and develop junior team members
What You Bring
Bachelor's degree
8+ years of progressive experience in multifamily asset management
Demonstrated ability to improve NOI, occupancy, and portfolio value
Proficiency in financial modeling, underwriting, and capital planning
Strong project management and leadership skills
Experience with executive reporting and strategic presentations
A proactive mindset with a strong sense of ownership and accountability
Our client is in growth mode and rapidly expanding their US portfolio. They currently have a small team in Houston (Sugar Land) overseeing their US properties, and this Director role will be one of the leaders in this office.
This is a terrific opportunity to play a major part in our client's expansion and there is plenty of growth potential!
$102k-210k yearly est. 2d ago
Regional Manager - Student Housing
Percy
Operations director job in Dallas, TX
At Percy, we're building new ways to help talented professionals find meaningful careers in the multifamily industry. We're currently seeking a high-performing Regional Manager in Dallas, TX to oversee operations across multiple student housing markets.
This is a prime opportunity for an experienced area or regional manager who's passionate about leading operations, leasing, and marketing in competitive student housing markets. The role requires travel, offering the chance to make a substantial impact across various properties, backed by a supportive team and resources.
If you'd like to be considered, please submit a resume for review.
Responsibilities
Oversee operations across multiple markets
Lead and support a team of 5-6 community managers
Manage property financials, including budgets, NOI, and P&L
Develop and execute marketing and leasing strategies
Travel 60-70% of the time to various properties
Qualifications
2+ years of regional or area manager experience in student housing
Experience overseeing multiple competitive student housing markets
Strong leadership skills in operations, leasing, and marketing
Comfortable working in the office in Dallas, TX, when not traveling
Ability to manage budgets and financial reporting
Perks
Earn up to $160k in total compensation, including salary and bonuses
Paid relocation is available for candidates located outside of Dallas
Lead a key company portfolio and oversee growth initiatives
Direct exposure to key company executives and a genuine seat at the table
Work for a nationwide student housing operator with ambitious growth plans
We look forward to reviewing your application!
$160k yearly 2d ago
Managing Director
Taylor Ryan Executive Search Partners
Operations director job in Dallas, TX
Managing Director
Salary: $150-$185k/year + profit sharing
Schedule: Monday - Friday; 8am-5pm
Reports to: Director of Property Management
Overview: The Managing Director will be responsible for driving the growth of our third-party property management services. This senior leadership role is focused on establishing and maintaining strong relationships with prospective clients, building a robust sales pipeline, and achieving revenue goals. This role will also involve overseeing and managing the property management teams, ensuring operational excellence, and fostering a collaborative work environment that supports client success.
Key Responsibilities:
-Sales & Business Development:
Identify, engage, and build relationships with potential clients in need of third-party property management services.
Develop and execute a comprehensive sales strategy to attract new business and expand market share in the commercial real estate sector.
Lead efforts to build a strong sales pipeline and convert prospects into clients, driving revenue growth and ensuring financial targets are met.
Negotiate and close contracts with clients, ensuring competitive terms and long-term partnerships.
-Revenue Generation:
Establish and execute a clear revenue growth strategy, including pricing strategies, upselling, and cross-selling additional services to clients.
Monitor financial performance, track revenue growth, and ensure profitability in the delivery of property management services.
Set and meet sales targets, providing regular performance updates to the executive team.
-Property Management Team Leadership:
Lead, mentor, and manage property management teams to ensure high standards of service delivery, client satisfaction, and operational efficiency.
Ensure the team has the tools, resources, and support needed to successfully manage the properties under their care, while also optimizing operational workflows.
Develop and implement best practices and performance metrics to drive consistency, operational excellence, and continuous improvement within the team.
Create and foster a culture of collaboration and accountability within the property management department.
-Client Relationship Management:
Act as the main point of contact for key clients, ensuring strong relationships and maintaining high levels of client satisfaction.
Proactively address and resolve any issues or concerns related to property management, ensuring clients' needs are met and exceeded.
Deliver regular reports to clients on the status of their properties, financial performance, and any recommendations for improvements or investments.
-Strategic Planning & Growth:
Collaborate with the executive team to develop long-term growth strategies for the property management business.
Stay informed on industry trends, market conditions, and competitive landscape to identify opportunities for innovation and service enhancement.
Contribute to the development of the firm's strategic vision and positioning within the commercial real estate market.
-Budget & Financial Oversight:
Develop and manage the budget for property management services, ensuring efficient resource allocation and cost control.
Regularly review financial performance and identify opportunities for cost-saving initiatives while maintaining high-quality service delivery.
-Reporting & Analysis:
Prepare regular performance reports for the executive team, including financial performance, key metrics, client satisfaction levels, and team performance.
Analyze market trends and customer feedback to refine strategies and ensure the continued growth and success of the business.
-Qualifications:
Proven experience in commercial real estate, with a strong background in property management services.
Minimum of 7-10 years of leadership experience in business development, sales, or operations, ideally within property management or a related field.
In-depth knowledge of the commercial real estate market, trends, and client needs.
Strong business acumen, with a track record of successfully driving revenue growth and achieving sales targets.
Exceptional leadership and team management skills, with experience in leading cross-functional teams.
Excellent communication, negotiation, and relationship-building skills.
Ability to think strategically while maintaining focus on day-to-day operations and client satisfaction.
Bachelor's degree in Real Estate, Business Administration, or a related field (MBA preferred).
Professional designations (e.g., CPM, RPA) or industry certifications are a plus.
-Compensation: Competitive salary and performance-based incentives. Benefits package includes health, dental, and retirement plans.
$150k-185k yearly 4d ago
Director Payroll Operations
AEG 4.6
Operations director job in San Antonio, TX
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring - day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
The Director of Payroll Operations is a strategic and operational leader responsible for overseeing complex multi-entity, semi-monthly payroll across all divisions of Spurs Sports & Entertainment. This role ensures accuracy, timely pay, compliance, scalability and innovation in payroll operations, driving automation, analytics and process improvement. The Director of Payroll Operations partners cross-functionally across business units including Finance & Accounting, HR, Legal and Basketball Operations to optimize payroll systems, controls and the workforce pay experiences supporting both business and event-related needs. This role is the subject matter expert on compliance, payroll technology, tax and audit requirements, and internal controls. In partnership with Finance & Accounting and HR, this role supports the payroll technology integration and processes needed to meet these business needs.
What You'll Do:
Lead payroll transformation initiatives, implementing process automation and system integration to improve efficiency, security and compliance.
Hire, mentor, and lead a high-performing payroll team. Manage and develop payroll staff to ensure accuracy of payroll information and implementation of appropriate processes and controls to safeguard the employee and organization.
Provide payroll related metrics and analysis support needed for financial planning. Develop and maintain payroll related reporting and record keeping to support various League and external audits.
Collaborate cross-functionally with HR, Technology, Finance & Accounting and Legal to ensure data integrity, system alignment and compliance.
Ensures there is governance in place to support the accurate calculation of wages, taxes, overtime, bonuses, retroactive adjustments, garnishments, deductions, and benefit contributions to name a few.
Manage event-based and multi-jurisdictional payroll complexities, including federal, state, and local tax and league compliance across all full and part-time staff payrolls, as well as travel and per diem related items during sporting seasons, including quarterly reporting and taxation requirements.
Champion employee pay-experience excellence by ensuring transparency, accuracy and responsive support.
Lead NBA League & Player related pension plan maintenance, reporting and funding for various qualified and non-qualified plans. Partner with HR and Legal to ensure SS&E 401(k) Plan compliance and related data accuracy.
Who You Are:
10+ years of progressive payroll experience. At least 5+ years of payroll leadership experience. Sports, entertainment and/or hospitality industries preferred in a multi franchise environment.
Degree in business or related field or CPP (Certified Payroll Professional) preferred
Proficiency in HRIS/Payroll systems, Dayforce, Kronos and Concur experience is highly preferred. Experience with SAGE Intact is valued.
Proficiency in MS Office products including Excel, Word, and Outlook.
Deep knowledge of payroll-related accounting practices and principles. Expertise leading payroll in a complex, high volume, non-exempt, and seasonal environment.
Deep expertise instate and federal employment laws relating to key areas of responsibility.
Multi-state reporting and compliance experience preferred.
Accounting experience preferred.
The highest level of discretion in handling confidential information.
Must have very strong and proven organizational skills.
Outstanding written, verbal, and interpersonal communication skills.
Demonstrated ability to prioritize and work with a dynamic environment.
Exceptional attention to detail, including recognizing and resolving discrepancies with a sense of urgency
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to communicate effectively in both verbal and written form.
Must be able to operate standard office equipment, such as a computer, phone, copier, printer, and other technology tools.
May occasionally lift and/or move up to 15 pounds.
Must be able to work in a fast-paced environment with multiple deadlines and shifting priorities.
In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don't have experience in every single bullet above, no sweat - we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.
$89k-118k yearly est. 1d ago
Director of Operations
Bahama Mama
Operations director job in Houston, TX
The Director of Operations ensures that all stores and business units are functioning efficiently. This role connects HQ strategy to store operations. Responsibilities
Develop and enforce SOPs and operational processes
Support store management teams
Maintain store-level compliance and standards
Lead operational improvements across locations
Assist with new store openings and expansions
Audit weekly performance and process execution
Ensure alignment and communication between HQ and stores
Qualifications
Experience in multi-location retail operations
Strong understanding of SOP design and execution
Ability to enforce structure while maintaining positive relationships
Strong analytical and organizational skills
$75k-139k yearly est. 2d ago
Head of People Operations
Flooret
Operations director job in Dallas, TX
Reports To: Director of Finance
ABOUT THE JOB
Some companies grow and their people systems quietly fall apart.
Titles drift.
Comp gets inconsistent.
Records don't match reality.
Everyone assumes “someone else” is on it.
We're hiring a Head of People Operations to make sure that never happens at Flooret.
This role is for someone who notices when data doesn't reconcile, when processes rely on memory instead of documentation, and when small inconsistencies today become big problems at scale.
If you're the type of operator who feels compelled to fix things before they break - and takes personal pride in getting it right - keep reading.
This role is about preventing failure, not reacting to it.
It's about operational integrity, not HR theater.
It's about building systems leadership can trust without asking twice.
Please follow the link below to complete a 7-minute survey to be considered for employment: ****************************************
ABOUT THIS ROLE
The Head of People Operations is responsible for ensuring Flooret's people operations are accurate, consistent, and scalable.
This role owns the design, oversight, and execution quality of core people processes, including onboarding, offboarding, employee records, compensation administration, benefits coordination, and employment compliance.
You will partner closely with Finance, leadership, and external vendors to ensure people-related decisions are implemented correctly and maintained in dependable systems.
This is not a task-based administrative role.
You are not expected to process payroll or act as an HR generalist.
You are expected to own the integrity of people operations, identify risk before it becomes an issue, and ensure the organization can scale without friction or confusion.
WHO THRIVES IN THIS ROLE
You like facts.
You like clarity.
You like systems that work the same way every time.
You don't like guessing.
You don't like loose ends.
You don't like being told “it's probably fine.”
Once you understand how a process operates, you naturally become the person others rely on because you know how it works - and where it can fail.
Your communication style is straightforward, factual, and grounded in specifics.
Your credibility comes from accuracy, follow-through, and being right.
If you enjoy loosely defined roles, constant improvisation, or highly subjective people work, this role may be frustrating.
If you enjoy precision, structure, and ownership, you'll thrive here.
WHAT YOU'LL DO
Own and maintain people operations systems
• Design and manage onboarding and offboarding processes
• Maintain accurate employee records, titles, compensation data, and documentation
• Ensure consistency and data integrity across people, benefits, and finance-related systems
• Identify gaps, inconsistencies, or risks and resolve them proactively
Oversee compensation and benefits administration
• Partner with Finance and vendors to ensure accurate payroll and compensation outcomes
• Administer commissions, bonuses, and incentives according to approved structures
• Coordinate compensation changes, promotions, and role updates
• Support annual review and merit cycles with clean data and documentation
Ensure compliance and documentation rigor
• Ensure consistent application of company policies and procedures
• Coordinate multi-state employment requirements with outside partners and counsel
• Maintain documentation for role changes, employee relations matters, and terminations
• Track acknowledgements, trainings, and required compliance items
Support managers and leaders with clarity
• Serve as the primary resource for people operations processes
• Provide managers with clear documentation, timelines, and expectations
• Escalate judgment-based or sensitive matters appropriately
• Ensure people processes are applied consistently across the organization
QUALIFICATIONS & EXPERIENCE
• 3-7 years of experience in People Operations, HR Operations, or a similar operational role
• Experience overseeing payroll, benefits, and compensation processes without necessarily processing them
• Familiarity with multi-state employment environments
• Strong attention to detail and comfort owning complex systems
• Ability to manage recurring processes and deadlines with consistency
• High level of discretion and professionalism
COMPENSATION
• Base salary of $90,000-$100,000 depending on experience
• Meaningful bonus opportunity tied to execution quality, accuracy, and operational effectiveness
HOW SUCCESS IS MEASURED
• Accurate, dependable people data and documentation
• Smooth, predictable onboarding and offboarding
• Compensation and benefits changes executed correctly and on time
• Minimal operational friction for managers and employees
• No surprises stemming from people operations execution
WHY FLOORET
Flooret is a fast-growing flooring company built on quality, transparency, and operational discipline.
We move quickly, expect ownership, and value people who take pride in getting things right.
This role offers real responsibility and the opportunity to build people operations systems that support Flooret's growth for years to come.
$90k-100k yearly 2d ago
Managing Director
We Search People
Operations director job in Dallas, TX
We are looking for a Managing Director to lead Advisory and Transaction Services for Occupier Services in the Dallas market. In this role, you will drive revenue growth, deepen client relationships, and guide a high-performing team, working closely with brokerage, workplace strategy, portfolio advisory, and transaction management professionals. While collaborating with capital markets and asset services teams as needed, your primary focus will be occupier-centric: helping clients optimize real estate portfolios, execute lease transactions, and align their real estate strategy with broader business objectives.
Key Responsibilities
Develop and execute strategic plans to expand market presence, increase revenue, and drive long-term profitability.
Build, manage, and grow senior client relationships, identifying new business opportunities and ensuring high levels of client satisfaction and retention.
Provide strategic real estate advisory and transaction leadership across complex occupier engagements, including relocations, renewals, expansions, and portfolio optimization.
Lead, mentor, and develop a team of professionals, fostering a collaborative, high-performance culture.
Enhance the effectiveness and competitiveness of brokerage and advisory platforms through recruiting, retention, and productivity initiatives.
Monitor market performance, growth metrics, and operational objectives to inform decision-making.
Lead the resolution of highly complex business issues using advanced judgment, critical thinking, and problem-solving skills.
Stay informed on market conditions, industry trends, and regulatory developments impacting occupier clients and real estate strategy.
Qualifications
Bachelor's degree preferred; equivalent combination of education and experience considered.
8-12 years of relevant experience in tenant representation, corporate real estate advisory, or related occupier-focused services.
Active real estate salesperson license (or ability to obtain).
Demonstrated experience leading teams, including recruiting, training, coaching, performance management, and retention.
Proven ability to communicate complex, sensitive information and influence senior-level stakeholders.
Strong financial and quantitative aptitude, including the ability to interpret and calculate financial metrics related to real estate transactions.
$85k-162k yearly est. 2d ago
Sr Operations Manager - Early Out Services
Arstrat
Operations director job in Houston, TX
We are seeking an experienced and results-driven Sr. Operations Manager to oversee our Early Out Services team within the Revenue Cycle Management (RCM) division. The Sr. Operations Manager will be responsible for the end-to-end execution, performance, and compliance of self-pay and early-out collection services. This role requires strong leadership, process optimization, and a deep understanding of revenue cycle operations, particularly patient billing and early-stage collections. Collaboration and accountability are key, as the manager works closely with teams to foster a high-performance culture.
POSITION RESPONSIBILITIES
• Oversee daily operations of the Early Out Services team, ensuring performance targets and service level agreements (SLAs) are consistently met or exceeded.
• Develop and implement strategies to optimize account resolution, reduce days in accounts receivable, reduce call handling time and improve patient satisfaction.
• Maintain high service standards by ensuring prompt and effective resolution of customer inquiries and payment-related concerns.
• Manage, coach, and mentor a team of supervisors, team leads, and agents; oversee staffing, training, and performance management.
• Foster a culture of accountability, teamwork, and continuous improvement among call center agents.
• Monitor KPIs, conduct performance reviews, and implement process improvements based on data analysis.
• Collaborate with clients to understand their goals and expectations; ensure alignment between service delivery and client objectives.
• Ensure compliance with HIPAA, FDCPA, and other federal/state regulations governing patient communications and collections.
• Lead quality assurance initiatives, including call monitoring, documentation reviews, and feedback programs.
• Partner with IT and analytics teams to enhance system functionality, reporting, and workflow automation.
• Prepare and present operational reports to executive leadership and clients.
• Assists with special projects and other duties as assigned.
EDUCATION AND EXPERIENCE
• Bachelor's degree in Business, Healthcare Administration, or related field (Master's preferred).
• 5+ years of experience in revenue cycle management, with at least 3 years in a leadership role focused on early out/self-pay collections.
• Certification in Healthcare Financial Management (CHFP, CRCR) or Six Sigma/Lead methodologies.
• Strong background and familiarity with call center technologies and patient engagement platforms.
• Proven ability to manage cross-functional teams in a fast-paced, metric-driven environment.
• Strong analytical skills with the ability to interpret data and drive performance improvements.
• Excellent communication, interpersonal, and organizational skills.
• Experience with RCM platforms (e.g., Ontario Systems (Artiva), Epic, Cerner, Meditech, or proprietary systems).
• Solid knowledge of healthcare billing, collections, and patient financial services.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them as and when appropriate.
• Proven ability to act with integrity, accountability, professionalism and confidentiality.
• Ability to work quickly and concisely under pressure while being pro-active and a resourceful team member WORK ENVIRONMENT / PHYSICAL REQUIREMENTS
• Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
• Occasional lifting may be required up to 25 lbs
• Must be able to sit for extended periods of time with frequent bending and stooping
ADDITIONAL NOTES
• This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position
GetixHealth is an equal employment opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
A leading global consulting firm seeks a Director in Operations Consulting to drive business growth and optimize insurance operations. You will lead strategic initiatives, mentor teams, and enhance customer service processes. The ideal candidate has at least 15 years of experience in consulting and insurance, along with a Bachelor's degree. This role is essential for maintaining executive-level relationships and ensuring customer satisfaction through effective management. A competitive salary ranging from $155,000 to $410,000 is offered, with various benefits applicable.
#J-18808-Ljbffr
$96k-127k yearly est. 1d ago
Senior Manager, USCM Operations
Banque Scotia (Bank of Nova Scotia
Operations director job in Dallas, TX
Salary Range: 102,800.00 - 196,800.00
Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Senior Manager, U.S. Cash Management Operations - Dallas, TX
Purpose
Responsible for managing cross-geographical Cash Management Operations teams in the US in successful day-to-day task delivery, target operating model execution and growth. The manager is responsible for ensuring strategies and solutions are executed / delivered in compliance with governing regulations, internal policies and procedures, and fostering a risk culture on the team focused on mitigating risks for clients and the Bank.
Accountabilities
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Ensure the effective & efficient delivery of day-to-day operations performance of cross-regional teams in support of Global Transaction Banking (GTB) Corporate and Commercial businesses: develops, measures, and acts on key performance indicators and service level agreements.
Develop and leverage a robust understanding of supported and new GTB deposit and payment products to lead the team in addressing client & internal escalations timely & professionally, providing prompt resolutions & further troubleshooting issues as needed.
Consistently identify & interpret areas of operational & process risk, driving the creation and maintenance of controls and increase efficiency through process improvements, automation, standardization, and straight through processing. Influence and provide requirements to change and technology solutions selections, enhancements and upkeep to meet evolving needs / demands of the portfolio and enable data driven decision making.
Execute governance framework and resiliency planning with standardized practices/playbooks across hubs/teams to minimize fragmentation, duplication, and manual work arounds while ensuring seamless coverage.
Drive the consistency and quality of the customer and internal stakeholder experience across all digital and in-person touch points
Lead, manage and participate in internal and external audit obligations, ensuring timely request turnarounds and mitigating findings.
Understand and manages teams in a manner consistent with the Bank's risk appetite and the relevant risk appetite statement and limits. Communicates the Bank's risk culture and risk appetite statement throughout their teams.
Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.
Dimensions
Manage a team of 3 direct reports, total team size of 11+
Supports Global Transaction Banking, Global Banking and Markets and other global utilities.
Coverage and support spanning Canada, United States and Mexican stakeholders.
Usage of up to 10 in-house or external accounting or reporting systems.
Exposure to regulatory bodies such as Federal Reserve Banks, NY Department of Financial Services or Canada Deposit Insurance Corporation.
Education & Experience
Bachelor's degree in Finance, Accounting, Business Administration or related discipline preferred.
Practical knowledge and 7 to 10 years of management experience in Transaction Banking Products with solid understanding of Corporate/Commercial Deposits and back office operational processes/interfaces and risk management techniques
Excellent verbal and written skills with the ability to effectively communicate with external clients and internal partners.
Must possess strong attention to detail, organizational, planning, time-management, problem solving & critical thinking skills.
Possess the ability to be a self-starter and team player.
Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically & internationally.
Interested?
If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you?
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
#Dallas #GTB
Location(s): United States : Texas : Dallas
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Nearest Major Market: Houston
Job Segment: Operations Manager, Compliance, Investment Banking, Risk Management, Technical Support, Operations, Legal, Finance, Technology
$95k-142k yearly est. 2d ago
Director of Operations
Confidential Jobs 4.2
Operations director job in Dallas, TX
As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market.
This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses.
As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region.
Summary of Key Responsibilities
Operational Leadership & Performance:
Drive the operational, financial, and clinical performance of all dental offices within the region.
Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction.
Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
Team Development & Leadership:
Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement.
Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
Foster an environment that encourages transparent communication, teamwork, and alignment with company values.
Patient Care & Clinical Excellence:
Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met
Job Requirements
Bachelor's degree
At least three years of experience managing multiple practice/site locations (3+) preferably in the Dental Industry
Proven track record of year-over-year growth
Proven track record of measurable, successful customer service initiatives
Ability to forecast and analyze business trends to maximize territory performance and profitability
Ability to create and maintain a budget
Travel within the required territory (5 days in the field).
Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements
$83k-135k yearly est. 1d ago
Head of AI for Operational Excellence | Equity Eligible
WGA Consulting, LLC 3.8
Operations director job in Houston, TX
A leading consulting firm in Houston is seeking an experienced Principal Operations AI Engineer to spearhead AI-driven solutions optimizing operational processes. This role demands a strong background in AI engineering, a Master's degree, and a commitment to ethical practices. Competitive compensation ranges from $249,200 to $290,480 annually, alongside performance bonuses. Join us to impact the future of operational efficiency through innovative AI solutions.
#J-18808-Ljbffr
$65k-102k yearly est. 1d ago
Director, U.S. Deputy CISO
Scotiabank 4.9
Operations director job in Dallas, TX
Select how often (in days) to receive an alert:
Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Global Banking and Markets
Global Banking & Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.
Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!
Purpose
The US Deputy Chief Information Security Officer (Deputy CISO) will support the MD & US CISO in building robust United States technology risk (includes all non-financial risks such as Cyber Risk, Availability, Resiliency Risks and Operational Risk) related controls and processes and ensure they are maintained and adhered to in the assigned portfolio. Along with the MD & US CISO the Deputy CISO will collaboratively assess, evaluate and remediate increasingly complex technology risk, design controls and assist in their implementation in the USA, a key growth market. Acts in the line of defense as Internal Control (1B) to ensure implementation of initiatives in accordance with regulatory expectations, risk appetite, organizational risk practices and evolving business practices. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
What You'll Do
Champion a customer focused culture to deepen relationships with Sr. leadership, peers, and functional groups by leveraging IT and risk expertise.
Partners across senior executives US CIO, Global CISO, Risk, Operations, compliance and legal teams to deliver improved US regulatory outcomes and strategies.
Supports in the US 1st line Technology Risk, Cyber Security and Internal Controls teams.
Alongside with the MD & CISO, the Deputy CISO will collaborate with US CIO and Global CISO, in leading frequent interaction and reporting to US Federal Regulators.
Support in overseeing critical 1st Line of Defense (1B) function in highly regulated US Technology realm with ongoing guidance to support the implementation of, and compliance to, established IT Standard, Policies, Procedures, regulatory, operational risk and cyber risk requirements through active engagement, guidance and counselling.
Support in leading US 1st Line of Defense (1A) teams and Risk owners, to build their capability to identify, assess, mitigate and monitor risks associated with their use of information and IT systems.
Is primary interface and conduit between the 1A risk owners and other risk groups or advisors in various business areas (Internal Controls, Audit, Cyber Security, Privacy, Fraud, Resilience, Availability) to spearhead the facilitation and execution of risk management activities.
Support in Managing Technology Risk identification, assessment, prioritization for relevant business areas. Ensures observations, issues and outputs are tracked and actioned.
Support in leading US Technology risk control testing and monitoring and guides all US based Technology Risk Owners with remediation plans.
Partner with and face other risk groups to assess, implement and communicate new/updated risk controls, frameworks, policies, risk indicators, metrics and limits.
Oversee analyses of systems or asset data and deliver monthly / quarterly reporting for senior management, Internal Controls, GRM, Compliance, Audit, Operational Risk or 1A stakeholders.
Leads team that develops reports and presentations to deliver updates on KPIs/KRIs to various audiences, including senior business risk committees. Develop or manage programs to establish KRI performance within the bank's risk tolerance. Prioritize risk activities, ensure timely remediation and elevate when necessary.
Evangelize for Technology Risk and promote a strong risk culture in partnership with the risk owners.
Co-ordinate SOX control testing. Facilitate evidence collection and elevate conflicts or roadblocks to relevant SME to ensure control testing is completed as per schedule. Prepare quarterly SOX attestations.
Ensuring that sound and consistent information security architectures that have been defined and documented are leveraged and effectively communicated to local business lines and technology support groups.
Support in the directing, assuring, and advancing the security of the Scotiabank Group's networks, including the reliability and manageability of logical access security and application change control operations locally.
Pursuing security and control process improvements and the protection of emerging technologies and new delivery systems; In collaboration with the Central ESS/CSS/GSS functions.
Working closely with Global Security Operation Services, Global Advisory Services and Enterprise Security Services to facilitate communication, support and transmit the Bank's Information Security vision as developed by the global CISO.
Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Scope includes compliance with information security regulations, user education and access, and cybersecurity.
Accountable for understanding, communicating and ensure compliance with Scotiabank's Information Security Policies as defined by Global Security Operation Services and Enterprise Security Services functions.
Leads the design and operation of related compliance monitoring and improvement activities to ensure compliance both with internal security policies and applicable laws and regulations.
Provides and maintains technical expertise on security aspects of systems, applications, and networks currently resident in the company and those planned for in the future.
Reviews system development, maintenance and acquisition efforts to ensure efficient and adequate security provisions.
Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Champion a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.
Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
What You'll Bring
Candidates should have a breadth of Technology and non-financial Risk management experience. 10+ years (governance, operations, audit, cyber, control functions, compliance, risk management).
Candidates require expert leadership, communication (both verbal and written) and influencing capability, supported by well-developed logical thinking competencies. Proficient written and verbal communication required at all levels of the organization is essential.
Requires expert Technology risk management experience in multiple areas including but not limited to; internal controls, systems design, security, availability/stability/resiliency, disaster recovery, third party risk management, change management, release management, audit, regulatory risk, logical access, software currency. Exposure to cloud controls would be an asset.
Proven experience in risk or Cyber security leadership preferably with deep knowledge of US and GBM businesses including related systems, procedures, regulations expected.
Ability to balance contesting or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and advanced negotiation, project management, governance and influencing skills.
Strong presentation design and delivery expected as part of the leadership team. Data Analytics and Visual dashboarding would be desirable.
Knowledge or understanding of Risk / Control frameworks (ITIL, ISO, COBIT, NIST, FFIEC).
Advanced degree in Computer Science, Engineering, Business Commerce or equivalent experience. Additional relevant Certifications would be an asset - ITIL V3 Foundation Cert. in ITSM, COBIT, CRISC, CISSP.
Interested?
If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.
What's in it for you?
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well‑being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
#DALLAS
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.
#J-18808-Ljbffr
$105k-131k yearly est. 2d ago
Director, Field Operations
Affordable Care 4.7
Operations director job in San Antonio, TX
**JOB PURPOSE:**
The Director, Field Operations oversees and optimizes the operational performance of multiple practices within the organization. This role requires strong business acumen, a deep understanding of practice management, and the ability to build consultative and non-transactional relationships with doctors and practice staff. The Director, Field Operations will serve as a key leader in ensuring the success and compliance of the practices by providing strategic direction, coaching, and resource coordination.
To be considered for this role, candidates must reside in the Austin/San Antonio area or be willing to relocate. DSO experience highly preferred; multi-site experience is required. Weekly travel is expected, with Tuesday-Thursday spent on-site in the field.
**GENERAL DUTIES & RESPONSIBILITIES:**
+ Be in the clinic for 3 out of 4 weeks each month, ensuring systematic operations and adherence to standard operating procedures and best practices in accordance to the Affordable Care Operating Model
+ Coordinate resources and support to practices, ensuring alignment with organizational goals and standards.
+ Monitor compliance across all practices, in partnership with the Chief Clinical Officer and other key stakeholders.
+ Establish and maintain an environment where patients are the center of everything we do and aligned to our mission and values.
+ Achieve operational excellence in all responsible clinics through effective management of the Practice Management System (PMS), appointment book management, CRM tools, schedule and labor management in coordination with lab and clinical teams
+ Full P&L Responsibility for the territory
+ Understand, train, and articulate the financial performance of the practices.
+ Storytell the metrics, translating data into actionable insights for decision-making.
+ Utilize business reporting systems such as Power BI to manage the operations scorecard and provide weekly updates to the VP of Operations and ELT.
+ Recruit, hire and maintain a pipeline of talent for auxillary and lab staff and doctors.
+ Coach and develop auxillary staff and doctors to support practice operational success
+ Develop and maintain strong, trust-based relationships with doctors and team, fostering a consultative partnership
+ Lead recruitment, staffing, and organization efforts, serving as the hiring manager, when needed for practice-level roles.
+ Engage with practice employees to reinforce the importance of their roles and provide coaching on treatment planning, follow-up systems, and adherence to Standard Operating Procedures (SOPs); provide training, coaching, and development
+ Partner with support partners, such as training and lab to ensure practices have the tools, resources and support they need to achieve success
+ Take a proactive and strategic approach to operations management, anticipating needs and planning.
+ Diagnose clinic performance gaps and build strategic plan to improve the operational and financial health using PowerBi, P&L and marketing dashboards
+ Evaluate talent biannually for the purpose of succession planning, performance management and to develop strategic market level people planning to grow the business
+ Partner with Lab Regional Leaders to ensure operational efficiency and quality on in-clinic laboratories
+ Have a thorough understanding of practice management systems for example Dentrix and Weave, including schedule monitoring and staffing models; learn and know the ACI operating tools
+ Ensure that practices are well-equipped and staffed to meet operational demands.
+ Implement and maintain up to date Practice Visit Report for all practices
+ Recognize and support training needs in all practices. Perform onsite training whenever possible and in consideration of the practice financial condition.
+ Assist practices whenever possible throughout the day. Be present in the practice sharing and doing best practices to enhance the employee and patient experience.
+ Consistently follow up on all needs of the practice.
+ Drive a strong culture and environment that will support and enable all team members to be successful. You will foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching
+ Utilize Support Center resources to address and resolve operational challenges.
+ Conduct regular meetings with, Practice Owners (POs), Doctors, GMs and Front Desk Associates (FDAs) and to align on goals and strategies.
+ Conduct quality audits with the Practices to maintain the highest standards of care and compliance, for example, OSHA; submits reporting as prescribed in the standard operating procedures
+ Ensures compliance with state and federal laws that pertain to the practice of dentistry, including but not limited to, infection control, proper licensure and registration of clinical staff members, and the appropriate billing of dental claims for private as well as government funded payors.
+ Partners with the Chief Compliance Officer to respond to internal and external audits and investigations.
+ Partners with CCO and Regional Lab Specialist to ensure prosthetics and services meet thequality standards.
**Education Requirements**
+ A bachelor's degree in business administration, healthcare management, or a related field
**GENERAL KNOWLEDGE, SKILLS & ABILITIES:**
+ Minimum of 5 years of experience in healthcare operations, preferably in a multi-location or dental practice setting.
+ Proven ability to analyze financial data and develop actionable business strategies.
+ Strong interpersonal and communication skills, with the ability to build relationships at all levels.
+ Experience with practice management software, particularly Dentrix, and business reporting tools like Power BI.
+ Ability to travel as required to visit clinics and attend meetings.
**Job Details**
**Pay Type** **Salary**
**Job Category** **Corporate**
$76k-103k yearly est. 2d ago
Regional Director of Finance
Forvis Mazars Us Executive Search Practice
Operations director job in Houston, TX
Careers with our clients through Forvis Mazars | Executive Search
Our client, a dynamic construction contractor, is seeking a Regional Finance Director to join their large team. This role will be located onsite in Houston, TX. The Regional Finance Director will provide financial management, insights, and decision support and will report directly to the CFO.
Responsibilities:
Lead annual financial planning, quarterly forecasting, and scenario modeling.
Provide actionable financial analysis, investment evaluation, and management reporting.
Develop and manage department budgets, project cashflow, billings, and A/R oversight.
Ensure accurate cost coding, strong internal controls, and compliance with policies and procedures.
Partner with regional leadership, Project Managers, and corporate accounting to support project performance, audits, and transitions.
Monitor project progress, risks, estimate revisions, and challenged projects; drive corrective actions.
Serve as Vista and Power BI superuser, delivering financial insights on pricing, selection, and cash curves.
Implement process improvements, change initiatives, and best‑practice project administration.
Lead, coach, and develop team members; oversee productivity and performance.
Promote an Incident and Injury Free (IIF) culture and model adherence to all safety guidelines.
Qualifications / Requirements:
Bachelor of Science in Accounting or Finance is required
10+ years of progressive Accounting and Finance experience with hands-on experience in cost accounting and in a project-driven business
3+ years in the Construction or Engineering industries with a deep understanding of project financials and percentage of completion cost accounting
Proficiency with Microsoft Word, Excel, and PowerPoint
ERP experience is required; Knowledge of Vista System is a plus
CPA, MBA, or advanced certification (CCFIP) is a plus
$49k-98k yearly est. 1d ago
Director, Technical Operations Line Planning (Fort Worth, TX, US)
American Airlines 4.5
Operations director job in Fort Worth, TX
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* The Director of Tech Ops Line Planning will lead a team focused on the planning and scheduling of mandatory, routine, reliability, and project work on American aircraft throughout the system in the Line Maintenance environment. This role requires vision, accountability, and the ability to deliver results in a fast-paced, dynamic environment.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Responsible for the assembly of line maintenance workload requirements for the entire fleet to ensure optimization of available manpower and resources
Responsible for validating that all mandatory company and FAA requirements are planned and accomplished to ensure that safe operation of the fleet
Ensure time-tracked items are scheduled to prevent unnecessary grounding of aircraft; ensure all reliability and project-driven aircraft work is scheduled and completed within the prescribed timeframes, thus increasing reliability
Responsible for daily routing of aircraft to meet the ongoing needs of the airline, including the coordination process with Schedule Planning to ensure both current day and future aircraft routings maximize our nightly maintenance requirements and cause a minimal amount of disruption to the daily flight operations and schedule
Responsible for effective communication between Line Maintenance Planning and its principal customers and vendors (e.g., Line Maintenance, Base Maintenance, Customer Service, Flight Ops, Materials, Maintenance Control, etc.)
Oversee development and executive of recovery programs to ensure all critical maintenance tasks are assigned and properly provisioned so airline can recover quickly from off-schedule operations
Serve as a critical link between Engineering and Maintenance to ensure all aircraft are in compliance with AA and FAA mandated maintenance requirements and recommended reliability enhancements
Manage diverse workforce of managers, supervisors, and planners
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
Bachelor's degree in Business, Finance, Planning, Aeronautics, related field, or equivalent experience
7 years of leadership experience managing cross-departmental teams
10 years of overall experience with progressive responsibility in areas related to Tech Ops Planning
In-depth knowledge of the airline industry and technical operations, American Airlines (AA) business strategy, company policies and procedures, and collective bargaining agreements
Preferred Qualifications- Education & Prior Job Experience
* Airframe and Powerplant License preferred
Skills, Licenses & Certifications
Demonstrates the highest standards of ethics and integrity
Ability to influence others through outstanding interpersonal skills, collaboration, and negotiation skills
Ability to be an action-oriented and results-driven leader, with a natural aptitude for engaging employees across multiple workgroups
Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions; ability to advocate and manage change
Ability to identify opportunities for improvement, as well as proven success implementing strategic initiatives under time constraints
Ability to build and facilitate relationships at all levels of the organization, both internally and externally
Excellent communication and presentation skills, with ability to handle complex topics comfortably and to interact effectively with all levels, both verbally and written
Excellent project planning and organizational skills, with ability to effectively and simultaneously manage multiple large projects within tight deadlines while maintaining attention to detail
Ability to productively and proactively adjust to dynamic situations
Proficient with Microsoft Office software
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$91k-114k yearly est. 2d ago
Branch Manager - Sales & Operations
Artisent Floors 4.0
Operations director job in Houston, TX
Who we are
Artisent Floors is a fast growing, full-service flooring company, and we're looking for the right people to join our team. We work hard, collaborate closely, and find the right solutions to make our clients happy. We provide next day flooring service to the multifamily industry, serving apartment communities in 17 cities from our corporate headquarters in Memphis, TN.
Why join us
The mission of Artisent Floors is to revolutionize the multifamily flooring industry by delivering superior products and personalized service to our customers. We strive to exhibit our Core Values every day:
Diligence- We make our customers' job easy by doing the little things that make a big difference.
Integrity- We operate in good faith and absolute honesty. Never promise what you can't deliver; and do what is right in every situation.
Creativity- We will never stop innovating to benefit our customers, bring efficiency to our operations, make our workplace more rewarding, and benefit our community.
Expertise- We will be the best at what we do. When new opportunities arise, we will lead the way in doing business the right way.
Artisent Family- We take an interest in all four aspects of the lives of our employees - Physical, Spiritual, Emotional, and Social. Because Artisent Floors could not exist without its people, we will invest in those people and succeed together.
What role will you play
Artisent Floors is adding a Branch Manager to lead our team in Houston, Texas. This is a vital role in our company as we continue to expand our geographical footprint across the Great State of Texas. The Branch Manager is responsible for overseeing all operations within their assigned branch, ensuring the efficient and profitable management of multiple flooring units. This role includes managing day-to-day activities, leading a team of sales and support staff, maintaining high customer service standards, and achieving sales and profitability targets.
Who you are
We are seeking a highly motivated and experienced individual to lead our team as a Branch Manager. In this role, you will become a subject matter expert on all our products, softwares and systems.
You will become an expert at the “Artisent Sales Method” - the same methodology we've used to rapidly expand from just one store to 17 locations. To achieve this, you will spend one week in our home office in Memphis training and another week in your respective market with a trainer, focusing on the sales process.
Essential Duties of the Position:
Supervise and provide guidance to Account Managers and other branch staff.
Set performance goals and monitor progress towards achieving them. Conduct regular performance evaluations and provide feedback.
Develop and implement sales strategies to achieve branch sales targets and increase market share. Mentor and coach Account Managers to improve their sales techniques and customer service abilities.
Analyze financial data to identify trends, develop sales initiatives and areas for improvement.
Develop and manage the branch budget, ensuring financial targets are met; Monitor expenses and implement cost-control measures.
Develop partnerships with property management companies, property managers, maintenance directors and other decision-makers, and multifamily-focused contractors.
Foster relationships with key clients and partners to support Account Managers in closing deals.
Attend high-level client meetings and presentations to support the sales team.
Monitor customer satisfaction levels and implement measures to improve service quality.
Handle escalated customer issues and complaints, ensuring prompt resolution.
Assist with proposal development and contract negotiations as needed.
Participate in the hiring process to ensure the branch is staffed with qualified and motivated individuals. Ensure proper onboarding and training of new employees.
Managing our installation subcontractors, which includes scheduling jobs, overseeing quality and managing the subcontractor roster to ensure we have the capacity to support the branch's volume growth.
Serving as the direct supervisor of the warehouse manager and other warehouse staff.
Managing inventory flow, which includes analyzing usage reporting and sales trends to forecast purchasing and keep inventory at appropriate levels. Coordinate with suppliers to ensure timely availability of products.
Manage the logistics of product delivery and installation.
Plan and execute morning loadout.
Identify potential risks and implement measures to mitigate them.
Ensure the safety and security of branch employees and assets.
Carry out initiatives put in place by the corporate operations and supply chain teams.
May perform other duties as assigned.
Preferred candidates will have:
3 years of management and leading a sales team
2-5 years of outside sales or multi-family experience
Bilingual is a plus but not required
Exceptional ability to connect with prospects and customers
Driven by competition and working within a team environment
Strives to be better today than yesterday
Aptitude to learn and absorb new technologies and skills
Benefits:
Base salary + monthly team commission
Health insurance- 100% of employee premium paid by Artisent Floors
Dental, Vision, Supplemental insurance: Available as employee paid benefit
Paid time off (PTO):
100% Company-paid benefits: Life Insurance and AD&D coverage
Telehealth: Free access to Teledoc
CONCERN EAP is free to the employee and all members of their household benefits
401(k)/Roth matching
$40k-54k yearly est. 2d ago
Regional Director of Construction
Hasen
Operations director job in Fort Worth, TX
Job Title
Regional Director of Construction
Department
Operations / Construction
Reports To
SVP of Operations
The Regional Director of Construction is responsible for leading Hasen's construction operations within an assigned region, ensuring projects are executed safely, on schedule, within budget, and to Hasen's quality standards. This leader manages and mentors Project Executives, Project Managers, Superintendents, and support staff while driving consistent processes across preconstruction handoff, buyout, scheduling, project controls, documentation, and closeout. The role serves as the primary operations leader for regional performance and is accountable for client relationships, team development, risk management, and financial results.
Key Outcomes (What Success Looks Like)
Regional projects consistently meet schedule milestones with proactive recovery planning when variances occur.
Predictable financial performance through accurate forecasting, disciplined cost control, and timely change management.
Strong safety performance and consistent enforcement of Hasen's safety standards and jobsite culture.
High-quality delivery with reduced rework, effective punch/list management, and smooth turnover/closeout.
High-performing teams with clear accountability, coaching, and talent development.
Strong client and partner relationships resulting in repeat work and referrals.
Essential Duties & Responsibilities
Regional Leadership & Team Management
Lead regional construction operations and set expectations for performance, accountability, and culture.
Recruit, develop, mentor, and retain top talent across project management and field leadership.
Establish staffing plans for current and upcoming work; ensure teams are properly resourced.
Conduct regular performance check-ins with project leaders and support corrective action plans as needed.
Facilitate consistent implementation of Hasen SOPs, standards, and best practices across projects.
Project Execution Oversight
Oversee project delivery from turnover through closeout; ensure alignment with contract requirements and Owner expectations.
Review and validate baseline schedules, manpower plans, logistics plans, and procurement strategies.
Lead escalation and resolution for high-impact issues (schedule slippage, design gaps, subcontractor performance, safety, quality).
Maintain executive-level awareness of project status, risks, and recovery strategies.
Financial Management & Controls
Own regional financial performance, including margin preservation, cost control, and cash flow.
Ensure accurate and timely job cost forecasting and monthly cost report reviews for all projects.
Oversee procurement/buyout strategies to ensure scopes are complete and aligned with plans/specs.
Ensure disciplined change management: timely pricing, documentation, and submission of PCCOs/COs and subcontractor changes.
Drive timely pay applications, billing backup compliance, lien waiver management, and closeout documentation to protect cash flow.
Schedule Management
Enforce scheduling standards and accountability for milestone tracking, look-ahead planning, and recovery plans.
Review critical path activities, procurement lead times, and field productivity trends.
Coordinate with project teams to remove constraints and accelerate decision-making.
Safety, Quality, and Risk Management
Champion safety culture and ensure projects comply with all Hasen and regulatory requirements.
Conduct and participate in periodic jobsite audits and operational reviews.
Establish quality expectations, inspection rhythms, and deficiency tracking (including punch list and closeout processes).
Lead risk identification and mitigation across contracts, scope gaps, design issues, subcontractor compliance, and site logistics.
Partner with legal/insurance/risk resources on claims, disputes, incidents, and resolution strategies.
Client & Stakeholder Management
Serve as a senior operations point of contact for Owners, developers, architects, engineers, and key trade partners.
Participate in OAC meetings as needed; support project teams in managing expectations and communication.
Ensure professional reporting and documentation (weekly updates, meeting minutes, RFI/submittal status, schedule narratives).
Support business development and preconstruction teams by providing operational insights, staffing input, and constructability feedback.
Systems & Process Excellence
Ensure consistent use of Hasen's project technology stack (e.g., Procore) for documentation, workflows, and visibility.
Standardize regional reporting and KPI dashboards (safety, schedule, cost, quality, cash).
Identify process improvements and train teams to drive repeatable excellence.
Qualifications
Required
10+ years of progressively responsible experience in commercial/multi-family construction operations, including leadership of multiple concurrent projects.
Demonstrated success leading project teams (PMs, supers, PEs) and delivering results across schedule, cost, quality, and safety.
Strong understanding of project controls: budgeting, forecasting, buyout, change management, and contract administration.
Proven ability to drive accountability and implement consistent processes across teams.
High proficiency with construction technology and reporting (Procore or similar platforms).
Preferred
Bachelor's degree in Construction Management, Engineering, Architecture, or related field (or equivalent experience).
Experience in design-build delivery methods and complex urban/multi-site projects.
OSHA 30 (or ability to obtain shortly after hire).
Experience managing $100M+ regional backlog across multiple projects.
Core Competencies
Leadership and talent development
Financial acumen and project controls
Schedule discipline and recovery planning
Risk management and contract awareness
Client relationship management
Clear communication and conflict resolution
Operational rigor, follow-through, and accountability
Physical / Work Requirements
Ability to travel throughout the assigned region and visit jobsites regularly.
Ability to work in active construction environments, including climbing stairs/ladders and walking uneven terrain as needed.
Typical work may include early mornings, occasional evenings, and extended hours to support project milestones.
Compensation & Benefits
Compensation is commensurate with experience and includes a competitive base salary, performance-based bonus opportunity, and standard Hasen benefits package.
Equal Opportunity Statement
Hasen is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.
How much does an operations director earn in Victoria, TX?
The average operations director in Victoria, TX earns between $58,000 and $184,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Victoria, TX