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Operations director jobs in Washington - 1,085 jobs

  • Enablement Manager, AWS Sales Compensation, SMGS Ops - Sales Planning & Compensation (SPC)

    Amazon Web Services, Inc. 4.7company rating

    Operations director job in Seattle, WA

    Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the “annual plan”, and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS- Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS- Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $132.6k-219.2k yearly 23h ago
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  • Site Director at Arrowhead Elementary School

    Kindercare Education 4.1company rating

    Operations director job in Kenmore, WA

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds. Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning. If you're passionate about inspiring children and teachers alike to learn and grow, the Site Director role could be for you! Site Directors are passionate about educational excellence and empowering confident teachers. As a Site Director, you will use our nationally recognized curriculum as a framework to create unique and engaging classroom experiences. Site Directors are committed to making their site successful and know that important relationships with children, families, and their team are critical to success. Successful Site Directors are fully engaged, enthusiastic about their work, and eager to share their knowledge. When you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop “best in class” educators to be passionate and committed professionals Ensure your site is operating effectively; maintain licensing, safety, and educational standards Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relationships with families, teachers, school and district leaders, state licensing authorities, community contacts, and corporate partners Lead recruitment and enrollment efforts of new families and children in our sites Required Skills and Experience: At least one year of teaching experience with the ability to develop, engage, and inspire a team A love for children and a strong desire to make a difference every day Ability to build relationships with families and staff and create a dynamic environment where play and discovery go hand-in-hand Outstanding customer service skills, strong organizational skills, multi-task and manage multiple situations effectively Meet state specific guidelines for the role Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity Read, write, understand, and speak English to communicate with children and their parents in English Range of pay $26.80 - $32.20 Hourly Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life: - Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). - Feel supported in your mental health and personal growth with employee assistance programs. - Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. - … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2026-03-22
    $26.8-32.2 hourly 3d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations director job in Seattle, WA

    Seattle, Washington | Full-Time | Leadership Role | $60,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $60,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Seattle, WA 98119 (Preferred) Work Location: In person
    $60k yearly 3d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations director job in Spokane Valley, WA

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Operations director job in Seattle, WA

    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred
    $116k-198k yearly est. 12d ago
  • Customer HQ Selling Director

    Procter & Gamble 4.8company rating

    Operations director job in Issaquah, WA

    We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development. Key Responsibilities: + Define and execute eComm strategies to drive total Sales of the Amazon business. + Identify and lead developments of new ideas, techniques, procedures, services, or products. + Analyze sales data to identify opportunities for growth and improvement. + Collaborate with cross-functional teams to improve online customer experience. + Stay updated on latest e-commerce trends and apply relevant insights to our strategy. + Develop internal and external customer strategic relationships. + Work with minimal supervision while determining work priorities and defining how work should be accomplished. + Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations. + Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements. Job Qualifications + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon. + Knowledge of SEO best practices. + Strong analytical skills with the ability to interpret data and make data-driven decisions. + Demonstrated ability to drive sales strategies and achieve growth objectives. + Demonstrated leadership skills with experience in managing customer-oriented teams. + Strong communication skills with the ability to influence both internally and externally. + Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products. + Experience in developing strategic relationships within an organization. + Able to work independently and make decisions within the scope of the role. + Prior experience in managing & leading a team is preferred. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000142345 Job Segmentation Experienced Professionals Starting Pay / Salary Range $164,000.00 - $210,000.00 / year
    $164k-210k yearly 15d ago
  • Talent Operations Program Manager

    Helion 3.7company rating

    Operations director job in Everett, WA

    We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing As Talent Operations Program Manager, you'll own the infrastructure that drives Helion hiring. Scaling with urgency, you'll architect the systems, processes, and programs that raise our talent density. From optimizing the ATS and recruiting workflows to leading programs like interview training and assessments, you'll balance strategic program leadership with hands-on execution. Your work will directly shape how we attract, assess, and hire the people who will build the future of clean energy. This role reports to the Talent Operations Manager and is onsite at our Everett, WA office. You Will: * Architect and optimize Helion's recruiting systems and workflows, owning ATS configuration, integrations, and scalability * Pilot and experiment with new tools, workflows, and AI-enabled recruiting solutions, benchmarking impact and scaling what works * Develop dashboards and performance reporting that surface hard truths, inform executive decisions, and drive continuous improvement * Design and elevate talent programs - including interviewer training, assessments, internships, talent brand, referrals and events - that build a stronger, more scalable hiring pipeline * Lead cross-functional change management, ensuring new tools and programs are adopted, measured, and sustained across the business Required Skills: * Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field * 7+ years of experience in recruiting operations, HR operations, or talent program management * Proven success scaling recruiting operations in a high-growth start-up, balancing urgency with rigor in a fast-paced environment * Expertise with ATS platforms (Greenhouse, Ashby) and recruiting systems, with ability to design, configure, and optimize integrations across the toolchain * Hands-on experience piloting and evaluating AI recruiting tools, defining success metrics, and making informed recommendations based on outcomes * Strong capability to maintain dashboards that track SLAs and key metrics, enforce accountability, and guide executive-level decisions * Track record of leading cross-functional talent programs, applying change management principles, and delivering measurable improvements across the hiring lifecycle #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is an exempt salaried role. Annual Base Pay $105,000-$120,000 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
    $105k-120k yearly 60d+ ago
  • CredLens Director, Operations and Strategic Projects

    Strada Education Network 3.9company rating

    Operations director job in Washington

    As the Director, Operations & Strategic Projects at CredLens, you will play a pivotal role in driving operational excellence, applied research, and strategic projects across the organization. This role blends research analysis, project management, and organizational strategy to accelerate the growth and impact of CredLens - a national data trust committed to delivering verified outcomes for non-degree credentials. You will serve as a connector between research, strategy, and operations, ensuring projects are effectively scoped, executed, and aligned with the organization's mission. The ideal candidate thrives in a startup environment, balances analytical rigor with hands-on execution, and brings exceptional communication and organizational skills to a rapidly evolving team. CredLens is building a nonprofit national data trust focused on verified outcomes for non-degree credentials. The effort is an initiative launched by the Strada Education Foundation in 2024. CredLens will deliver actionable insights and power ongoing research for industry-based, professional, and workforce credentials. CredLens is designed to fill the data gap for non-degree credentials. The attainment of these credentials is growing, but there is little to no data tracking their outcomes. CredLens will offer tailored data analytics and visualizations to credential issuers, workforce training providers, philanthropic funding partnerships, and state system partnerships to support the continuous improvement of credential quality and to support informed funding and scaling decisions. The Director, Operations and Strategic Projects has four core responsibility areas, listed below with the approximate time required.Area 1: Strategic Operations & Project Management (40%) Lead cross-functional initiatives that align with organizational priorities - including state data collaborations, workforce policy research, and operational improvement projects. Develop project plans, manage timelines, and ensure accountability across teams. Build and refine organizational processes and systems to improve efficiency and scalability. Support internal reporting, dashboards, and KPIs to track progress against strategic goals. Area 2: Strategic Planning & Special Projects (30%) Support leadership in developing strategic frameworks, business plans, and growth initiatives. Coordinate high-priority initiatives and partnerships - including philanthropic funders, state systems, and postsecondary institutions. Serve as a thought partner to senior leaders on research translation, communications, and stakeholder engagement. Area 3: Research & Analysis (20%) Conduct applied research on topics such as workforce Pell, credential quality, and outcomes measurement. Translate complex data into actionable insights and narratives for internal and external audiences. Partner with the research and data teams to design and execute studies that inform national credentialing policy and practice. Produce briefs, memos, and presentations synthesizing findings and policy implications. Area 4: Collaboration & Communication Represent CredLens in cross-sector conversations with education, workforce, and data partners. Draft high-quality materials for funders, partners, and executive communications. Facilitate collaboration across internal teams and external stakeholders, ensuring consistent messaging and follow-through. Education & Experience Education: Bachelor's degree or equivalent progressively responsible experience. 8+ years of experience in operations, or strategy in education, workforce development, or related sectors. Proven track record managing complex, multi-stakeholder projects from conception to completion. Strong applied research skills: data interpretation, policy analysis, and translating findings into actionable insights. Demonstrated ability to thrive in a fast-paced, startup or early-stage environment. Skills Required Exceptional verbal and written communication skills. Analytical, detail-oriented, and intellectually curious. Strong time management, prioritization, and follow-through. Skilled in Google Workspace, Excel, data visualization, and project management tools (e.g., Asana, Monday, or Smartsheet). Comfortable navigating ambiguity and building structure where none exists. Mission-driven, collaborative, and grounded in values of inclusion, learning, and innovation. Mission and Values Alignment:Committed to providing equitable pathways to opportunity through PSET, particularly for individuals who have faced significant barriers. Demonstrated alignment with CredLens' guiding values, commitment to building a strong and healthy workplace culture, and working in a collaborative environment. Strategy and Innovation Leadership:Adept at operationalizing strategy and effectively communicating strategic endeavors within the organization and in external contexts, both verbally and in writing. Particular skill in designing annual plans, monitoring progress, and refining plans as needed. Adaptable with tolerance for ambiguity. Able to problem-solve and navigate varied viewpoints. Capacity to refine efforts based on evidence that change is needed. Ability to lead efforts to visualize and monitor change. Capability to see and support innovative ideas and opportunities across the organization, and to embed innovation within operational plans. Capabilities in taking the perspective of others and adapting an agenda and approach - toward a shared aim - accordingly. Strategic Problem Solving: Ability to effectively utilize a hypothesis-driven approach to problem solving, with effective quantitative and communication skills. Ability to take on broad-reaching and sometimes ambiguous questions while working collaboratively and cross-functionally with Strada team members across the organization. Execution and Operations Leadership:Ability to translate innovative, strategic ideas into tangible, actionable steps, as well as to effectively monitor progress and partner with others on identifying improvements during implementation to increase the likelihood of successful execution. DEI Commitment:Commitment and professional experience advancing diversity, equity, and inclusion within and organization, including incorporating stakeholder perspectives in the design, implementation, and evaluation of strategic efforts. Relationship Building and Collaborative Capabilities: Demonstrated ability to cultivate, grow, and manage positive, mutually beneficial relationships at all levels of an organization and with partners outside the organization. Strong communication, interpersonal and relationship management skills-including identifying and working through challenges-underscored by strong judgment and emotional intelligence. Proven collaborator, able to work with colleagues at all levels in the organization. Diversity, equity, and inclusion are central to CredLens' organizational vibrancy, employee experience, and mission. We strongly encourage applicants from people of color/the global majority, immigrant, bilingual, and bicultural individuals; people with disabilities, members of the LGBTQIA2S+ and gender nonconforming communities; and people with other diverse backgrounds and lived experiences. We believe every member on the team enriches our workplace by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver critical insights and solutions.
    $101k-165k yearly est. Auto-Apply 47d ago
  • Associate Vice President / General Manager - Microsoft AI & Digital Practice - Sales & Solutions

    Cloudmoyo 4.2company rating

    Operations director job in Washington

    CloudMoyo is an award-winning and data-driven engineering firm with deep expertise in analytics, application development, digital strategies and generative AI solutions. Our goal is to envision and develop solutions that reinvigorate businesses and build their best futures by propelling digital transformation with resilience. We work alongside various partners, like Microsoft and Icertis, to bring forward robust, inventive, and scalable solutions tailored to your business needs. Our expertise is founded on the efforts of our talented employees, as well as our FIRST with FORTE values we champion. FORTE means Fairness, Openness, Respect, Teamwork, and Execution. Our values here lead to open and honest conversations that allow for greater collaboration, leading to best-in-class execution that delights our customers. In 2025, we introduced FIRST with FORTE, with the goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. We pride ourselves on being one of Seattle's Best Places to Work for the past 6 years, earning the #1 rank in both 2021 and 2024! In 2021, we earned the Icertis Partner of the Year Award - FORTE Values, and in 2024 earned the Icertis Highest Delivery NPS Award. Interested in joining our team? Keep reading! Life at CloudMoyo Here at CloudMoyo, we are driven by our values of FORTE, which stands for Fairness, Openness, Respect, Teamwork, and Execution. We strongly believe that our expertise is founded on the efforts of our employees, who reflect our FORTE values in their work. In 2025, we introduced FIRST with FORTE. This addition to our values aligns with our goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. It's an extension of FORTE that focuses on our values as a larger organization, built on great employees. Our workplace culture is driven by unshakable commitment to building a world-class workplace for all employees, one characterized by meaningful interactions, flat hierarchy, challenging assignments, opportunities to grow with the best in the field, and exciting rewards and benefits. If you're a talented, hard-working, and fun-loving person looking to grow, then CloudMoyo may be a great fit for your next professional adventure. Curious about what it's like working at CloudMoyo? Hear from CloudMoyo employees on Glassdoor. Four Rings of Responsibility: The company operates according to the Four Rings of Responsibility, which emphasizes maintaining the health and wellbeing of its employees. Our Four Rings of Responsibility include: * Take Care of Self * Take Care of Family * Take Care of Community * Take Care of Business The Covid-19 pandemic has changed the way we view health and wellness, and from our Four Rings of Responsibility came our WellNest initiative. WellNest emphasizes employees to #TakeCareofSelf, ensuring wellbeing at a physical, emotional, and psychological level. WellNest offers opportunities for engagement, team collaboration, and supporting others in maintaining their wellbeing. This can involve pursuing a new hobby, attending individual experiences, or engaging in meaningful conversations with colleagues to learn from their experiences. Do you thrive in a dynamic environment, driving sales growth and forging strategic partnerships? Are you passionate about cloud technology and its power to revolutionize businesses? If so, then this opportunity might just be for you! As our Associate Vice President - Microsoft Practice Sales & Solutions, you'll be a visionary leader, spearheading the expansion of our Microsoft Fabric and Azure solutions for Cloud, Data & AI services. You'll leverage your deep sales expertise to cultivate relationships with key decision-makers at both new and existing clients, guiding them on their enterprise modernization journeys. This is your chance to make a real impact, shaping the future of AI and Data across the industry. Candidate has the following responsibilities: * Orchestrate significant revenue growth across our Microsoft Data Fabric, Azure Solutions, Cloud, Data & Analytics services portfolio. * Leverage your in-depth knowledge of Microsoft's offerings, ideally with experience working within Microsoft districts (South, Mid-Atlantic, Mid-West, and West preferably) and / or industry team (Manufacturing/ CPG/ BFSI). * Be a strategic quarterback and hunter, actively build Go-to-market strategies with MS field, DataBricks and Snowflake. * Work closely with CEO and Board to accelerate revenue growth to 3X over the next 2 years * Develop new funnel, sales pipeline and pursue business opportunities within the United States. * Champion CloudMoyo's cutting-edge solutions, including Agentic AI /Gen AI solutions for MS Fabric Migration (CMA), Document Intelligence (CDA), and Technology consulting & implementation * Lead, build and direct the field and customers to accelerate the adoption of pre-built MS Fabric Solutions and new use case for leveraging Azure Open AI, M365 Co-Pilots, Power platform and platforms like Vera AI from Icertis. * Deliver exceptional results, achieving or exceeding quotas in all areas - revenue, client relationships, and new customer acquisition across territories. * Lead in the Microsoft Go-To-Market for SIs and solution providers and partnerships * Be an advocate and effectively communicate the company's value proposition & differentiated services and solutions. * Champion Client Success: Be responsible for sales accountability and sales relationships with customers. * Craft winning strategies & drive growth by developing sales strategy & plans that achieve targets. * Identify and high-value partnerships with strategic partner account targets and effectively work with the field sales teams in planning and execution of sales opportunities along with Microsoft. * Develop meticulous account and opportunity plans. * Navigate intricate client organizational structures, pinpointing key decision-makers and fostering relationships with both senior & mid-management levels. * Within CloudMoyo, foster a collaborative environment across pre-sales, marketing, and delivery teams, located in varied time zones. * Cultivate enduring client relationships built on trust, fostering long-term value and exceeding expectations. * Be a leader to monetize and build a strategic sell-to portfolio of clients across Microsoft Corporation. Cultivate a strong understanding of key business functions like Strategy, Business Marketing, and Product Groups. * Minimum 10+ years of selling/closing deals in top consulting/IT services firms, specializing in Microsoft Azure, Data, AI, Cloud enablement & migration, and Modernization/Analytics. * Possess a minimum bachelor's degree. * A history of leading and exceeding offshore/global services quotas, guiding large and regional SIs through successful project & program sales. * Possess a keen ability to diagnose client challenges and craft strategic solutions that drive business outcomes. * Demonstrated track record of success in one or more of the following areas: Services Sales, partner led joint sales, and partner field executive relationship building. Bonus points for strong Microsoft and ecosystem selling expertise! * A firm grasp of solution & value-based selling, honed through experience in the enterprise business applications space. * A consistent track record of exceeding sales goals and setting the bar high. * Experience thriving in a fast-paced, high growth start-up environment. * Ability to build and manage relationships with C-Level clients and relationship management. * High-energy, decisive, and adept at navigating demanding client environments. * Excellent written and oral communication skills, coupled with strong people skills. * Demonstrated leadership, problem-solving, and decision-making abilities. * Proficient in presentation skills, client relationship building, negotiation, prospecting, creative thinking, sales planning, and maintaining strong independence & motivation. * An understanding of CLM/ERP/Procurement solutions is a plus! * Be travel ready! About 40% travel per month or on an ad-hoc basis. Pay Scale : The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At CloudMoyo, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Annual Compensation: Base - $180 - $220K Variable - $180 - $220K (uncapped based on revenue target achievement) OTE - $360 - $440K Benefits and perks: * Comprehensive healthcare benefits including medical, dental, and vision plans. * Flexible saving accounts and health savings accounts. * 401(k) to help you save for retirement. * Short and long-term disability and life insurance benefits to prepare for the unexpected. * An employee assistance program. * Employees are eligible to accrue 10 hours of Paid Time Off (PTO) per month, totaling 120 hours (equivalent to 15 workdays) per year of continuous service. * The company observes 12 fixed paid holidays annually. * In addition, employees are entitled to a paid PTO week during the 4th of July to be used in accordance with the company's policy. * Sick leave will be provided in line with company policy and applicable state and county regulations. * Domestic violence leave will be provided in line with company policy and applicable state and county regulations. * Days for Humanity - 5 paid volunteer days annually. * Career development opportunities. * A fast-paced and welcoming culture that will value your ideas and contribution from day one. * Flexible work hours that promote a healthy work/life balance. CloudMoyo is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary. CloudMoyo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. CloudMoyo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has a presence. All your information will be kept confidential according to EEO guidelines.
    $360k-440k yearly 42d ago
  • Director of Salesforce Engineering, Customer Experience and Platform Operations

    Zoominfo Technologies 4.7company rating

    Operations director job in Vancouver, WA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$190,400-$299,200 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $190.4k-299.2k yearly Auto-Apply 23d ago
  • Deputy Director - Operations

    Arizona Department of Administration 4.3company rating

    Operations director job in Washington

    DEPT OF WATER RESOURCES The mission of the Arizona Department of Water Resources (ADWR) is to protect, conserve, and enhance Arizona's water supplies by confronting water management challenges in a bold, thoughtful, and innovative manner. ADWR is seeking a talented, motivated Deputy Director to join the Director's Office. DEPUTY DIRECTOR - OPERATIONS Director's Office WWW.AZWATER.GOV Job Location: Address: 1110 W. Washington St. Suite #310 Phoenix, AZ 85007 Posting Details: Salary: Grade E4 Closing Date: Open Until Filled Please submit a cover letter describing your interest and how you are suited to the role Job Summary: Responsible for agency operations, under the general direction of the ADWR Director. Directly supervises the following programs/divisions: Finance and Administration, Human Resources, Information Technology, Continuous Improvement, Enterprise Data Management, Engineering, Water Protection Fund, and other areas as assigned. Indirectly supervises all staff and assumes additional duties as delegated by the Director during his absence. Acts as a key decision-maker on financial, human resources, and operational matters and assists the Director in implementing the strategic direction of the agency. Oversees the development and implementation of departmentwide policies and procedures. Improves operational efficiency. Champions practices including enterprise data management, information technology governance, and the Arizona Management System. Represents the Director and agency in high-level meetings with government officials and other stakeholders. Ensures effective collaboration internally among agency staff and externally with agency partners to promote effective mission delivery and high morale. Hybrid Work Environment The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. This position must be in the office three to five days per week and may telework up to two days per week. Knowledge, Skills & Abilities (KSAs): The successful candidate will have a strong track record of senior management experience in a governmental agency with demonstrated leadership of budget, human resources, information technology, continuous improvement, and data management. The following knowledge, skills and abilities are required: Principles and practices of administration, program evaluation, and critical problem solving with special reference to State laws, rules, policies and practices related to - Budget development and appropriation legislation Accounting and fiscal management Human resources Data management Information technology Procurement and purchasing Facilities management, office management Continuous improvement Supervision; staff development and evaluation. Exceptional verbal and written communication skills Strong organizational and interpersonal skills Skill in developing and implementing policies and procedures consistent with agency priorities. Proficiency in interpreting and analyzing state and federal laws. Ability to think creatively; proactively adapt to changing environments; apply multi-disciplinary approaches to resolve complex, sensitive and/or visible issues and deliver high quality program results. Ability to facilitate group discussions. Interact in an effective way with individuals and groups who may have differing values, goals and backgrounds to achieve overall departmental goals. Skill in providing leadership and guidance to agency staff; motivating, supervising, developing, inspiring, and empowering others. Skill in overseeing, coordinating, and optimizing multiple program areas to ensure alignment with organizational goals, efficient resource utilization, and continuous performance improvement. Selective Preference(s): A bachelor's degree from accredited college or university with a major in Public Administration, Business Administration and/or a related field. Eight or more years of experience at a senior management level in a governmental organization. (Desired qualifications include any combination of experience, education, and training that meets the knowledge, skills, and abilities as described.) Pre-Employment Requirements: This position requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: Affordable medical, dental, life, and short-term disability insurance plans Top-ranked retirement and long-term disability plans 10 paid holidays per year Deferred compensation plan Credit union membership Wellness plans LinkedIn Learning membership Tuition Reimbursement Employee Discounts For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement system (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment. The current contribution rate is 12.00%. Contact Us: If you have any questions please feel free to contact ADWR Human Resources Office at ************** for assistance. Persons with disabilities may request a reasonable accommodation such as a sign language or an alternative format by contacting ADWR Human Resources. The Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
    $59k-80k yearly est. 60d+ ago
  • Director, Pricing Operations

    Okta 4.3company rating

    Operations director job in Bellevue, WA

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Director, Pricing Operations Okta is seeking a Director, Pricing Operations to lead and scale the function responsible for transforming pricing strategy into seamless go-to-market execution. As the head of this relatively new and critical department, you will define the long-term vision, lead and grow a high-performing team, and establish the operational infrastructure required to support Okta's rapid innovation and market expansion. You will be the executive architect of the pricing launch process, driving efficiency and scale across the entire organization. This role requires a blend of high-level strategic transformation and rigorous operational excellence, ensuring that our business systems, policies, and go-to-market teams are fully equipped to handle increasingly complex product portfolios. What you'll be doing As the leader of the Pricing Operations function, your responsibilities include: Define and build the roadmap for the Pricing Operations function, establishing engagement frameworks and standards for the entire company. Lead high-level partnerships with Pricing Strategy, Product, Legal, Finance, GTM, and Business Technology to evaluate the operational impact of initiatives and ensure global launch readiness. Drive enterprise-wide projects to optimize and automate pricing processes, from SKU creation to revenue recognition and reporting. Oversee the development of comprehensive launch plans, ensuring the SKU catalog is maintained and that GTM teams are prepared for new pricing models. Direct the strategy for sales enablement and pricing training, gathering feedback from GTM teams to continuously improve the quality and effectiveness of content. Synthesize complex data into clear status reports and strategic recommendations for executive leadership and cross-functional stakeholders. Act as the primary authority on pricing architecture, product configuration, and go-to-market operational processes. What you'll bring The ideal candidate is a "dot-connector" who thrives in a fast-paced environment and possesses the following: Bachelor's degree in Business, Finance, Engineering, Computer Science, or a related field. 10+ years of experience in business operations or program management, with a significant portion in a SaaS or enterprise software environment. 5+ years of specialized experience in Pricing Operations or Pricing Strategy, including experience leading teams. Proven track record of building and managing high-performing teams and driving complex, cross-functional execution at scale. Ability to quickly grasp complex business models and apply structured thinking to transform legacy processes. Exceptional collaboration skills with the ability to influence and communicate effectively across all levels of the organization. A learner mentality combined with an owner mindset-someone who is action-oriented and driven by outcomes. #LI-CM2 #LI-hybrid P24404_3324079 Okta's Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company's actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It's our expectation that our managers and leaders embody these core competencies: Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Develops Talent: Developing people to meet both their career goals and the organization's goals. Drives Results: Consistently achieving results, even under tough circumstances. Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $197,000-$295,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$176,000-$264,000 USD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! ************************************** Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
    $197k-295k yearly Auto-Apply 8d ago
  • Director of Customer Success & Growth

    Mongoose

    Operations director job in Seattle, WA

    At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.
    $137k-201k yearly est. Auto-Apply 30d ago
  • Vice President of Field Service Operations and Customer Service

    Pneumatic Scale Angelus

    Operations director job in Spokane, WA

    About Us: Alliance Machine Systems International, LLC is a privately held company with over 35 years of history dedicated to providing corrugated box manufacturing machines and services to the changing industry. As the paperboard packaging industry's premier global supplier of productivity-enhancing process machinery and systems, we supply innovative designs, intelligent automation, and optimized workflow, coupled with highly responsive parts and service support. Our United States and Europe based engineering, manufacturing, sales and service operations provide a global support system covering the full product portfolio of Alliance, Serco, TEI, ASC, Pallmac, J&L and Tanabe machines. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: Oversees and provides strategic global leadership to ensure a high level of service excellence and customer satisfaction. POSITION SUMMARY The Vice President of Field Service Operations and Customer Service is responsible for customer care across the division's operating sites. This individual will need an engineering background and in-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service. This is a senior leadership role responsible for overseeing the operations, strategy, and performance of field and technical service teams. This position ensures that customer service and technical support provided in the field meet company standards and goals and is instrumental in driving profitability. A key member of the Executive Leadership Team, this role will partner with the other leaders to outline strategy for both Customer Care (Field & Technical Services) and the Division as a whole. The VP of Field & Technical Services leads all aspects of Alliance's KPIs, TTIs and Customer Care metrics as well as objectives and initiatives in support of the Alliance's business objectives. The VP of Field & Technical Services will oversee all aspects of the division's Customer Care including Field Service, After Market Sales, and Customer Support. This person will champion process improvement, Customer Trust programs and multi-organizational collaboration to achieve optimized performance across all Alliance business units. The VP of Customer Care must have a proven track record in senior management in a highly dynamic setting. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic Leadership Provide leadership and guidance to a diverse and global Field Services and Technical Support team - understanding team strengths and how to best deploy effective customer solution strategies. Assume a hands-on style to leadership that emphasizes teamwork and collaboration with a strong customer focus. Drive accountability for results yet be supportive and effective at developing individuals to assume greater levels of responsibility and personal contribution. Lead, motivate, and develop the functional team on an ongoing basis and provide direct feedback, counselling, and coaching to drive practices and processes and overall Alliance performance. Customer Service & Relationship Management Build rapport and trust with customers to ensure excellent communication and solutions strategies both proactively and as issues arise. Lead initiatives to drive customer satisfaction, operational efficiency, and profitability. Provide clarity and leadership for warranty issues with a focus on customer needs. Implement and drive Customer Trust System by earning our customer's trust through development and delivery of exceptional solutions, delivered on time, and without warranty issues. Drive Customer Trust excellence with timely aftermarket parts and sound installation and start-up support. Assess the current state of Customer Care within Alliance's network of sites and functions and plan, develop, organize, implement, and execute a holistic future state structure; reviewing people, positions, flex capacity, and evaluating core competencies to drive profitability across multiple sites. Analyze customer feedback and data to identify trends and opportunities for improvement in customer experience. Develop and implement customer service initiatives to enhance customer satisfaction and loyalty. Budgeting and Resource Allocation Partner closely with Finance to ensure alignment on key drivers of success and lead key metrics and processes with site leaders. Budgeting and Resource Allocation - develop and manage budgets for field operations, including labor, tools, vehicles, and materials; optimize cost-efficiency while maintaining service quality. Operational Oversight Develop and implement the field services and technical services strategy in alignment with overall business goals. Provide leadership to operational plans delivering on the business unit strategies across all domestic Alliance sites in all areas of Customer Care. Contribute as a key member of the Executive Leadership Team (ELT) to outline organization strategy and vision with the Division President and others on the ELT. Lead the operation function and ensure the right positions and people are developed to ensure the current and future needs of the organization are satisfied. Leverage technology (e.g., field service management software, mobile apps) to improve field operations. Drive continuous improvement initiatives focused on productivity, accuracy, and turnaround time. Coordinate with engineering, product, supply chain, and logistics teams to support service delivery. Ensure alignment between field operations and broader company initiatives. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education A Bachelor's degree in Engineering or relevant discipline Master's Degree is preferred Experience and Skills 15+ years in a global environment leading Engineering or Customer Care, with 8+ years' experience managing multiple manufacturing locations with full Customer Care P&L responsibility. A proven-track record of driving Customer Care in identifying areas of improvement (utilizing Lean and Continuous Improvement methodologies) across a large organization, resulting in enhanced aftermarket margins, profitability, and step-change performance. Experience building and leading Customer Care programs and cross-functional teams Responsible for project installation planning and developing process improvement strategies for complex system installations and support. Demonstrated effective management (both direct and through influence) across multiple organizations and work groups. In-depth knowledge of equipment automation and robotics. A successful candidate must show proven experience running Field Service, large equipment installations and driving successful customer service. The following competencies will differentiate top candidates: Critical thinking and decision quality. Drives results by establishing compelling goals and aggressive schedules for improvement in all facets of Customer Care. Effectively delivers measurable results on organizational commitments. Translates the Alliance vision and strategy into practical, actionable, and quantifiable plans. Competitive spirit and drive to win. Strong sense of initiative, internal motivation, and an unrelenting focus on results. Robust ability to coach, develop, and inspire team members. Entrepreneurial spirit with a results-focused mindset. High degree of intellectual curiosity, integrity, and capability. Openness to feedback and coaching with a strong orientation towards continual learning. Capacity to function in a complex, global environment with ease and fluidity, while driving and influencing results. Process thinker and passion for continuous improvement. Proven experience in a senior customer service leadership role within manufacturing. Deep understanding of the industry, product lifecycle, and customer needs. Strong analytical skills to interpret customer data and identify trends Expertise in customer service best practices and technology platforms Excellent communication and interpersonal skills to build strong customer relationships PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be willing and able to travel as needed. Able to sit at a desk or computer for sometimes extended periods of time. Able to move about the office and factory with occasional lifting, bending, and reaching. Able to dial, hear and respond to telephone calls and inquiries as necessary. Physically operate various types of office equipment including but no limited to photocopiers, fax machines, 10 key, computers, printers, etc. Meet requirements of daily attendance on job for a full, continuous work schedule. Job Posting Salary Range The approximate pay range for this position is $160,000 - $180,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. #LI-BO1 At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Company: Alliance
    $160k-180k yearly Auto-Apply 60d+ ago
  • Assessments & Exercises Vice President - Red Team Operator

    Jpmorgan Chase & Co 4.8company rating

    Operations director job in Washington

    Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement. As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly-skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management. JPMC's Assurance Operations organization is looking to expand its Cybersecurity Red Team with an experienced Business Process Red Team Operator specialized in social engineering and assessments of critical business processes such as payment operations, fraud, and supplier management. The primary focus of this role will be to perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. The successful candidate will have a proven track record in cybersecurity assessments, to include social engineering operations like phishing and vishing, and will be able to demonstrate a general knowledge of computer networking fundamentals, modern threats and vulnerabilities, attack methodologies, and penetration testing tools. The Cybersecurity Red Team consists of highly skilled and qualified members who conduct advanced adversary emulation operations to replicate cybersecurity threats targeting the firm. This position is anticipated to require the use of one or more High Risk Role (HRR) systems, which mandates successful completion of enhanced screening, including criminal and credit background checks, before starting employment and annually thereafter. Job responsibilities Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets Conduct business process assessments to include tabletop or workshop sessions, live testing of business process controls by technical and social engineering attacks, and preparation of deliverables for senior stakeholders Design and execute testing and simulations - such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm's strategy and compliance with regulatory requirements Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation Collaborate closely with cross-functional teams to develop comprehensive assessment reports - including detailed findings, risk assessments, and remediation recommendations - making data-driven decisions that encourage continuous improvement Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics Required qualifications, capabilities, and skills 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises, with a focus on efforts in Social Engineering. Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels Proven ability to perform targeted, covert security tests with vulnerability identification, exploitation, and post-exploitation activities Strong understanding of the following: Networking fundamentals (all OSI layers, protocols); Windows/ Linux/Unix/Mac operating systems as well as software vulnerability and exploitation techniques; commercial or open-source offensive security tools for reconnaissance, scanning, exploitation, and post-exploitation (e.g. Cobalt Strike, Metasploit, Nmap, Nessus, Burp Suite) Familiarity with AI/ML technologies and tools and operationalizing their use in Red Teaming (e.g., developing video and audio deepfakes, etc.), as well as with system administration skills such as configuration, maintenance, and interpretation of log output from networking devices, operating systems, and infrastructure services and with cloud architecture, operations, and security vulnerabilities Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals Experience in multiple businesses or verticals, with organizational and cultural understanding of call centers, payments processes, client service/sales organizations, and operational support staff Ability to articulate and visually present complex technical and fraud subject matter to a wide and senior audience Ability to analyze and produce reports about cybersecurity and fraud vulnerabilities, threats, designs, and procedures Preferred qualifications, capabilities, and skills Expertise in Social Engineering background (or intelligence, law enforcement, or similar experience) Experience in fraud detection and prevention, with a proven track record in identifying, analyzing, and mitigating fraud risks within financial systems or similar environments. Ability to support and grow skillsets for Cybersecurity Red Team operations Understanding of relevant regulations and compliance requirements related to fraud prevention, such as AML (Anti-Money Laundering) and KYC (Know Your Customer) standards Relevant certifications such as those offered by Offensive Security (OSCP, OSEP), CREST (Certified Simulated Attack Specialist), SANS (GPEN, GWAPT), fraud-specific certifications such as Certified Fraud Examiner or Certified Anti-Money Laundering Specialist (CAMS) Technical knowledge such as: developing in-house scripting; using interpreted languages (such as Ruby, Python, or Perl) and compiled languages (such as C, C++, C#, or Java); understanding security tools or technology such as firewalls, IDS/IPS, web proxies, and DLP Information Security experience in two or more of the following verticals: fraud operations, threat modeling, network/application security testing, social engineering, Red Team operations, and network exploitation operations
    $170k-221k yearly est. Auto-Apply 60d+ ago
  • Director, Marketing Operations

    Precororporated

    Operations director job in Washington

    About the Role The Director of Marketing Operations, will be responsible for serving as a strategic leader using data-driven decisions to join marketing and operational excellence. This role will oversee the systems, processes, and analytics that drive the marketing function, ensuring the team operates efficiently, invests wisely, and delivers measurable impact to the business. This role requires a balance of strategic vision and tactical execution leading the marketing operations roadmap, driving cross-functional alignment, and enabling the marketing team to scale with precision. Responsibilities Define and execute the marketing operations vision, strategy, and roadmap. Partner with senior leaders across marketing, sales, product, and finance on data, goals, and growth strategies. Oversee the evaluation, implementation, and optimization of marketing technology, looking carefully at usability, adoption, and data integrity. Design and implement scalable processes to improve campaign execution, lead management, and funnel tracking. Continuously simplify and streamline workflows, avoiding unnecessary customization and complexity. Establish a unified approach to marketing analytics and reporting. Track and report on the full marketing funnel (volume, velocity, conversion, and value) across multiple dimensions such as industry, geo, and persona. Partner with finance to measure marketing ROI, including customer acquisition cost (CAC) and lifetime value (LTV) by acquisition channel. Translate data insights into actionable recommendations for marketing and senior leaders. Administer and track the marketing budget, ensuring accurate allocation and reporting. Negotiate contracts with vendors to maximize value and efficiency. Build, lead, and mentor a high-performing marketing team. Qualifications Bachelor's degree in Business, Marketing, or related field. A Master's degree is preferred. 8+ years of experience in marketing operations, revenue operations, or related fields, with at least 3 years in a leadership role. Deep understanding of Salesforce and PowerBI. Ability to influence cross-functionally at all levels. Strong background in marketing technology platforms. Proven track record of building scalable processes and systems to support growth. Excellent communication and interpersonal skills. Strong analytical skills to evaluate partnership opportunities. Experience managing budgets and vendor relationships. Preferred Qualifications Experience with Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Account Engagement/Pardot, Microsoft Excel, Google Analytics. Pay Range: $193,000 to $220,000 The pay range represents the low and high end of the anticipated pay range for this position based at our Woodinville, WA headquarters. The actual pay offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our pay is just one component of Precor's total rewards strategy that also includes region-specific health and welfare benefits. As an organization, one of our top priorities is to maintain the health and well-being of our employees and their families. To achieve this goal, we offer robust and comprehensive benefits including: Medical, dental and vision insurance Generous paid time off policy Short-term and long-term disability Access to Employee Assistance Program; including access to mental health services 401(k) including employer match Pet insurance and so much more! About Precor Precor is known for developing and manufacturing the most innovative and reliable commercial fitness equipment on the market. With over 40 years of empowering exercisers, trainers, business owners, and operators alike we take pride in offering world-class fitness solutions across over 13,000 facilities and 100+ countries. We sweat every detail to bring best-in-class product solutions into commercial facilities, meeting exercisers wherever they are: at work, at school, in the gym, or on the road. Precor is an equal opportunity employer and committed to creating an inclusive environment for all our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request an accommodation regarding the application/interview process or are having difficulty using our website for application purposes, please contact: *************
    $193k-220k yearly 60d+ ago
  • Patient Services Operations Manager

    Neighborcare Health Career 4.3company rating

    Operations director job in Seattle, WA

    Purpose The Patient Services Operations Manager provides strategic and operational leadership for Patient Services Representatives (PSR) and Patient Services Representatives - Lead across multiple clinical sites. In partnership with Clinic Administrators of assigned sites, this role oversees all front office operations and direct leadership of assigned staff, including day-to-day oversight of clinic schedules to meet patient access needs. The Manager is responsible for optimizing patient care delivery and supporting a positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: Medical, Dental & Vision insurance Paid time off & paid holidays Retirement with contribution match Life & AD&D, pet insurance Employee assistance program, & more! Compensation: The target wage range for this position is $68,494.40 to $ 84,926.40 annually. Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: People Leadership (50%): Provide direct supervision, coaching, and professional development for a regional team of 10-25 PSR, including PSR Leads. Lead recruitment, onboarding, training, evaluations, and corrective actions with HR and site leaders; coordinate and support onboarding and performance of staff including float pool staff and volunteers at assigned clinics. Conduct regular 1:1 meetings to support staff growth, retention, and performance. Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. Monitor and adjust staffing and FTE levels across clinics based on operational needs, including same-day coverage coordination and long-term staffing planning. Collaborate with Clinic Administrators on scheduling, timekeeping, and workforce planning. Ensure direct reports complete required training, competencies, and documentation. Facilitate training and support staff in pursuing advanced skills and leadership pathways. Lead and/or facilitate staff and team meetings, including but not limited to creating agenda, tracking deliverables and minutes. Operations Management (50%): Participate in organizational planning and policies or procedure development with central Operations team and leadership. Implement and monitor standardized workflows for all Patient Services front office operations, ensuring alignment with organizational standards and regulatory requirements. Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. Ensure compliance with cash handling procedures and complete daily reconciliation. Complete required Front Office process and financial reports in a timely manner. Develop training materials and tools for staff. Conduct monthly Revenue Cycle Front Office operations training for new and current staff, in partnership with Director of Revenue Cycle and peer leaders. Use data and feedback to identify process improvement opportunities. Lead and/or support implementation of solutions to improve patient services operations efficiency, patient access, and clinical quality. Work with assigned clinic Lead teams to plan for long-term patient and staff needs, resources, and process improvements. Support resolution of patient issues and/or complaints in a timely manner. Escalating to site leadership, as needed, to ensure effective outcomes. Champion a culture of equity, safety, and continuous improvement that aligns with Neighborcare's mission and core values. Partner with assigned clinic site lead team during annual budgeting. Required Skills: Knowledge of HIPAA and confidentiality regulations as they apply to patient and staff information Knowledge of electronic medical records (Epic preferred), including navigation, task management, and basic reporting Knowledge of principles of standardized clinical workflows and performance improvement Knowledge of culturally responsive practices and an understanding of how identity (race, ethnicity, gender, etc.) intersects with patient and staff experience Intermediate knowledge of front office operations, including patient check-in, registration, and point-of-service collections Intermediate knowledge of insurance reimbursement processes, including eligibility verification and authorization workflows. Knowledge of customer service principles, including service recovery techniques for resolving patient and staff concerns professionally and empathetically Required Abilities: Ability to maintain confidentiality and comply with HIPAA and privacy regulations Ability to supervise, coach, and support development for large or dispersed teams (10-25 staff) Ability to lead and manage through change, including the implementation of standardized workflows Ability to de-escalate concerns, resolve issues, and maintain professionalism in high-pressure situations Ability to assess, prioritize, and respond to competing operational needs in a fast-paced, high-pressure clinical environment Ability to navigate interpersonal and performance-related concerns with empathy, discretion, and professionalism Ability to work effectively with individuals from diverse backgrounds, including across racial, ethnic, cultural, gender identity, and socioeconomic lines Ability to adapt and remain resilient in response to staffing fluctuations, evolving priorities, and process changes Ability to work evenings and weekends, as needed Preferred Skills: Electronic medical record experience. Experience with Epic preferred. Experience supervising across multiple clinic locations or service lines Education/Experience Requirements: AA Degree or equivalent; or high school diploma or GED 2 years of leadership in a professional setting Preferred Requirements: Bachelor's Degree 2 years of leadership experience in medical or dental clinic, specifically overseeing one or more of the following functions: patient check-in, patient scheduling About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request
    $68.5k-84.9k yearly 40d ago
  • Director of Field Operations

    Preston Recruitment Group

    Operations director job in Olympia, WA

    Established over 50 years this commercial contractor has delivered thousands of projects in Washington State, developing a reputation for complex, intricate and challenging projects in hard\-to\-build locations. A people\-orientated, family\-centered company, they construct buildings that make a difference to the communities they work in. With an emphasis on long\-term relationships, developing a team of owners and providing exceptional professional development, they offer an unrivaled work environment. As they look ahead to the next 10 years, they are looking to make the strategic appointment of a Director of Field Operations located in their South Puget Sound office. In this role, you will lead all field operations providing leadership, mentoring and management to a highly capable team of Superintendents and be actively involved in strategic company decisions. Career advancement, and rewarding career opportunities combined with the lifestyle options in the Olympia region do not come along often. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"647310320","FontFamily":"Tahoma, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Commercial Contractor"},{"field Label":"Region","uitype":100,"value":"WA \- Olympia"},{"field Label":"City","uitype":1,"value":"Olympia"},{"field Label":"State\/Province","uitype":1,"value":"Washington"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"98501"},{"field Label":"Salary","uitype":1,"value":"$175,000 \- $200,000"},{"field Label":"Benefits","uitype":116,"value":"Healthcare, dental, vision, 20 days PTO, annual bonus program, profit distribution, and more."},{"field Label":"Company Culture","uitype":116,"value":"A people orientated, family centered company they construct buildings that make a difference for the communities they work in."}],"header Name":"Director of Field Operations","widget Id":"**********00451493","is JobBoard":"false","user Id":"**********00160003","attach Arr":[],"custom Template":"4","is CandidateLoginEnabled":true,"job Id":"**********15921371","FontSize":"15","location":"Olympia","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}
    $90k-137k yearly est. 60d+ ago
  • Director of Logistics

    Fleet Data Centers

    Operations director job in Mercer Island, WA

    The Director of Logistics will lead the logistics strategy, planning, and execution for all equipment and material supporting the company's data center development program. This role ensures that high-value electrical, mechanical, and structural components are delivered to construction sites on schedule, at optimized cost, and in compliance with regional and international regulations. As a key member of the Procurement & Supply Chain leadership team, this individual will build and manage logistics capabilities that enable predictable and scalable delivery performance across the company's colocation data center portfolio. Key Responsibilities: Strategic Leadership Develop and implement a logistics strategy aligned with the company's multi-site data center build plan and supplier footprint. Establish standard logistics processes, tools, and KPIs to support procurement execution and construction milestones across all regions. Partner with category leads (electrical, mechanical, and modular systems) to integrate logistics planning into sourcing decisions and supplier agreements. Anticipate logistics risks-such as port congestion, carrier capacity, or customs delays-and drive mitigation plans. Operational Execution Oversee end-to-end movement of equipment and materials from suppliers to site, including international freight, customs clearance, domestic trucking, and on-site delivery coordination. Manage logistics partners (3PLs, freight forwarders, customs brokers, and carriers) to ensure consistent service quality and performance. Design and implement regional logistics hubs or staging yards to consolidate material flows and improve delivery predictability. Maintain real-time visibility to material status through logistics tracking tools and supplier reporting. Partner with Construction and Site Operations to plan delivery sequencing and avoid laydown congestion or storage inefficiencies. Collaboration & Stakeholder Alignment Collaborate with Procurement, Construction, Program Management, and Engineering to forecast logistics needs tied to build schedules. Work with OEMs and EPC partners to align shipping readiness, delivery windows, and site-specific constraints. Provide logistics visibility and reporting to project leadership, highlighting risks and opportunities for acceleration. Support project teams with logistics-related budgeting and change management inputs. Governance & Compliance Ensure compliance with all trade, import/export, and transportation regulations. Develop and maintain qualification criteria and performance scorecards for logistics partners. Manage logistics contracts and service-level agreements, ensuring cost control and risk mitigation. Enforce standards for packaging, labeling, documentation, and safe handling of critical equipment. Required Traits, Expertise, and Skills: Bachelor's degree in Supply Chain Management, Logistics, Business, or Engineering. 10+ years of logistics or supply chain experience, with at least 5 years in a leadership role supporting capital projects or large-scale construction. Strong background in international and domestic freight management, including multimodal transportation. Proven ability to manage 3PLs, freight forwarders, and customs operations across multiple geographies. Experience supporting construction or infrastructure delivery in sectors such as data centers, energy, or industrial facilities. Proficiency with ERP, logistics visibility tools, and project scheduling platforms (e.g., SAP, Oracle, Procore). Preferred Qualifications: Experience within a colocation data center developer or other hyperscale supply chain environment. Understanding of Incoterms, bonded warehousing, and customs duty optimization. Demonstrated success building logistics capabilities from the ground up in a scaling organization. Required Traits and Skills: Integrity and Ethical Standards: Build trust, ensure fairness, and foster long-term, transparent relationships with suppliers. Effective Communication: The ability to clearly convey expectations and requirements to suppliers and negotiation parties, while understanding their needs and concerns. Comfortable delivering written and verbal presentations to internal leadership teams. Emotional Intelligence (EQ): Ability to understand the emotions, cultural nuances, and motivations of others, while effectively managing one's own emotions during high-pressure negotiations. Strategic Thinking: Recognize how supplier relationships and negotiations align with the broader organizational goals, while aiming for outcomes that benefit both parties. Critical Thinking Skills: Finding innovative solutions and being flexible in addressing unexpected challenges. Analytical Ability: Make data-driven decisions, assess cost structures, and identify potential risks, ensuring informed and strategic outcomes. Influence and Persuasion: Able to effectively advocate for their position, build consensus, and secure favorable agreements without compromising relationships. Operational Paranoia: Anticipate risks, identify vulnerabilities, and proactively implement mechanisms to prevent and minimize disruptions and safeguard safety, security, availability, and scale. Relationship Management: Cultivate trust, collaboration, and long-term partnerships, while building a broad network that provides valuable benchmarking, industry insights, and alternative sourcing options. Location and Travel: Work location is flexible to Seattle, WA, Denver, CO, or Alexandria, VA. Regular travel, as needed, to Fleet offices as well as to meet with Vendors. Expected Salary Range: $180,000 - $225,000 + Bonus Fleet Data Centers Employment: Fleet Data Center employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at *************************.
    $106k-169k yearly est. 58d ago
  • Director of Strategic Operations, Metropolitan Tract

    University of Washington 4.4company rating

    Operations director job in Seattle, WA

    As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.** **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About this Opportunity** This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO). Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts. The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets. **Key Responsibilities** **Metropolitan Tract Asset Management** The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting. **Operational Management:** + Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space + Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle + Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner **Financial Management and Analysis:** + Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options + Monitors debt service requirements and coordinates refinancing strategies with finance team + Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents + Leads value engineering initiatives to maximize returns from under-performing assets + Manages major lease negotiations, tenant retention programs, and new business development initiatives + Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization **Stakeholder Relations:** + Serves as primary contact for community partners and major tenants in this highly visible University role + Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE) + Coordinates with UW's marketing and communication teams on messaging + Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences **Placemaking & Community Engagement:** + Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination + Builds relationships with community organizations, cultural institutions, and local business leaders + Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic + Manages partnerships with civic organizations related to downtown and regional growth + Leads public realm improvement projects and streetscape activation initiatives **Portfolio Repositioning & Development Strategy:** + Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities + Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues + Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options + Coordinates with planning consultants and architects on zoning analysis and development capacity studies + Implements revenue diversification strategies reducing dependence on traditional office leasing + Manages pre-development activities including market analysis, financial modeling, and partnership structuring + Oversees relationships with potential development partners, investors, and joint venture opportunities + Manages entitlement processes and community engagement for major redevelopment initiatives + Executes phased development strategies maintaining cash flow while repositioning under-performing assets **Support the UW Real Estate Team:** Supports the Real Estate Team overseeing other UW owned and leased assets. **Perform Other Duties as Required** **Core Competencies** + Demonstrate personal integrity and trustworthiness + Anticipate, recognize and resolve problems + Maintain responsiveness and accountability + Use interpersonal skills to navigate projects through complex collaborative institutions + Maintain positive, success-oriented attitude + Exercise professionalism with tact and courtesy + Exhibit responsible work ethic + Manage stressful situations and changing priorities effectively + Continuously promote safe work environment **Minimum Qualifications:** + Bachelor's degree in real estate, finance or similar field, or CPA preferred + Minimum 10 years' commercial real estate experience with 5+ years in senior management roles + Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration **Additional Requirements:** **Technical Skills:** + Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management + Mixed-use, urban commercial real estate and/or institutional property management experience + Understanding of leasing structures and contract negotiations **Leadership & Communication:** + Strong analytical and problem-solving skills balancing strategic and operational priorities + Strong project management skills managing multiple complex initiatives simultaneously **Desired Experience:** + Master's degree in real estate, finance or similar field, or CPA preferred + Construction management, development processes, and capital project oversight experience + Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets + Understanding of post-COVID commercial real estate challenges and recovery strategies + Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects + Excellent communication and presentation skills for senior leadership and external stakeholder engagement + Ability to translate strategic vision into actionable operational plans **Working Conditions:** + The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time. + Open office, non-smoking environment + Regular and predictable work hours required **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About the Team:** UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information. Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $225,000.00 annual **Pay Range Maximum:** $265,008.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $69k-93k yearly est. Easy Apply 60d+ ago

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