Operations director jobs in Wellington, FL

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Liberty is a self-perform subcontractor on a fast-growth trajectory, building the operational infrastructure needed to scale nationally. We are seeking a Fort Lauderdale-based Operations Manager to partner with the CEO on two fronts: (1) supporting high-priority projects that require intervention, and (2) supporting core operational functions including internal reporting, process management, and operational excellence. This is a builder's role-ideal for someone who thrives in ambiguity, moves fast, and knows how to connect jobsite realities with executive-level priorities. Duties & Responsibilities: Core Functions Support and implement foundational processes for the core operations of the business Collaborate across Safety, Finance, P&C, and Planning to align tools and talent with operational needs Project Support & Field Execution Support in short-term interventions on “focus projects” with performance challenges or risk indicators Partner with superintendents, PMs, and field leaders to solve issues on-site and track action items to closure Cash & Commercial Health Own Liberty's national AR reporting and update cadence, surfacing issues jeopardizing working capital or triggering lien deadlines Support project teams in enforcing payment terms and accelerating cash collection Escalate risk items to the CEO and GM's with clear next steps and needed interventions Talent & Staffing Support Support hiring conversations in partnership with regional leaders and P&C Identify gaps in leadership and staffing on critical projects; assist with shortlisting and onboarding solutions Advise on operational org structure as Liberty grows into new geographies and trades Reporting & Leadership Rhythm Own and manage key reporting tools and leadership cadences, including: AR Update Report Liberty Leadership Agenda materials Departmental operational initiative tracking Operation Leadership Meetings Weekly Ops Review Meeting National Safety Meetings Legal Weekly Meetings Qualifications: 8+ years in project or operations leadership in the construction industry, preferably within a self-perform or subcontractor environment Proven ability to develop systems and infrastructure from scratch in a scaling organization Strong working knowledge of project financials, job costing, schedule recovery, and risk exposure Excellent interpersonal and executive communication skills-credible in the field, clear in the boardroom Highly organized, data-aware, and committed to follow-through Willingness to travel frequently across the U.S. to project sites and regional offices Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.

The Operations Project Manager is a leadership role responsible for overseeing project administration, scheduling, budgeting, and client communication from the office. This role serves as the primary operational link between the office and the field, ensuring seamless coordination with the Field Project Manager. The Operations PM is accountable for project documentation, financial tracking, procurement, and reporting to ensure projects run efficiently, profitably, and meet quality standards. Key Responsibilities: Project Planning & Coordination • Reviews project plans, specifications, and schedules before construction begins. • Participate in project launch meeting with Pre-Con Manager, Field PM, President, and Vice President. Ensures a clean handoff from the Pre-Con Division to the PM Division. • Working as a team, the Operations PM takes ownership of the master project schedule and budget, while the Field PM oversees field execution. • Proactively identifies issues that could impact project schedule, budget, or quality. Works in tandem with Field PM for complete and timely resolution. • Monitors job site performance reports from Field PM and provides operational support to quickly address challenges and maintain progress. • Coordinates and schedules all subcontractors, suppliers, and equipment deliveries to align with project needs. • Attends weekly PM/Superintendent meetings with Field PM to ensure timely communication regarding project progress, upcoming milestones, and to resolve issues. • In collaboration with Field PM, oversees project close-outs and project close-out packages. Operational Oversight: • Ensures accurate and consistent use of Buildertrend project management software by all team members. Ensures all client updates reflect input from both the operations and field perspective. • Ensures all project documents (client contract, subcontractor agreements, final quotes, permits, etc.) are in place prior to commencement of site work. • Review vendor invoices and payment applications for accuracy prior to AP department processing, ensuring all contract requirements and documentation are completed before payments are released. • Generates change order requests from SOW received from Field PM or the President. Obtains all details of the CO request and contacts affected subcontractors for a formal quote and timeline change, if any. Obtains CO approval and collaborates with Contract and AR Administrator for billing. • Has led responsibility for project budget forecasting and cash flow analysis, reporting regularly to the President. • Collaborates with Contract Administrator in tracking job costs, progress billings, monitoring project budget versus actual, and budget adjustments as may be required. Communication & Reporting • Serves as primary point of contact for clients, vendors, and subcontractors regarding schedules, budgets, selections, and documentation, while collaborating with the Field PM to communicate construction progress. Field PM and Superintendents will direct these stakeholders to the Operations PM to ensure clear, consistent, and accurate communication. Qualifications • Minimum 5-7 years of project management experience in residential construction, with proven expertise in scheduling, budgeting, and contract administration. • Strong proficiency with construction accounting, job costing, and budget-to-actual tracking. QuickBooks Online experience preferred. • Exceptional organizational skills and attention to detail with the ability to manage multiple projects simultaneously. • Client-focused communication style, capable of maintaining professionalism and discretion with high-end clientele. • Solid Knowledge of residential building codes, methods, and materials. • Ability to read and interpret blueprints, specifications, and schedules.

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills.

Community hospital looking to bring on Facilities Management Director! Bonus Incentives! Ensuring that the all related building systems adhere to Joint Commission standards, as well as local, state, and federal regulatory requirements. Planning and leading environment of care/safety meetings, with potential responsibilities as the safety officer in charge of compliance. Inpatient hospital only; no emergency dept or clinics. Directly reports to hospital CEO and Regional Director of Facilities Management. Preferred candidates with hospital acute care, inpatient rehabilitation, skilled nursing settings. Hands on Director, familiar with regulatory agencies such as Joint Commission, AHCA, OSHA. Trade background like HVAC, electrical, maintenance program systems, environment of care and life safety, and NFTA standards national fire. Direct reports of 2 maintenance techs, 1 food service director (15 staff in food service), 1 environmental services manager (2 staff in Evs).

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. About the Role: As the Senior Manager/Director, you will lead the end-to-end fintech and payments platform operations, ensuring platform stability, transaction accuracy, compliance, and operational scalability. You will manage a high-performing team (including direct ICs), drive strategic initiatives around process automation and operational controls, and act as a key cross-functional partner to Product, Engineering, Finance, Compliance, and Treasury. Your leadership will be pivotal in advancing platform reliability, financial integrity, and customer experience as we scale. Responsibilities: • Lead and oversee all fintech and payments platform operations including settlement, funding, reconciliation, billing, exception management, and payment platform integrations. • Drive strategic improvements in operational efficiency through automation, enhanced controls, and process standardization. • Manage and mentor individual contributors and cross-functional project teams. • Serve as the escalation point for complex operational issues, incidents, and root cause analysis, ensuring timely resolution and continuous improvement. • Partner closely with Technology and Product teams to oversee platform integration quality, issue debugging, and deployment readiness. • Collaborate with Finance, Treasury, Compliance, and Merchant Support to ensure accurate transaction data, regulatory adherence, and seamless financial processes. • Develop and maintain comprehensive documentation, dashboards, and reports to support audits, compliance, and leadership reviews. • Monitor payment network updates, evaluate operational impacts, and drive proactive adjustments to maintain compliance and service quality. • Lead cross-functional initiatives to scale payments capabilities supporting flexible card programs, merchant integrations, and claims processing. • Represent operations leadership in executive forums and coordinate with stakeholders to align operational goals with broader business objectives. Qualifications: • 10+ years in payments operations, fintech platform management, or related fields, including leadership experience. • Deep expertise in payment processing systems, settlement, reconciliation, billing, and network operations (e.g., Mastercard). • Proven ability to lead teams and manage complex, high-impact projects with multiple stakeholders. • Strong strategic thinking with hands-on experience driving automation, process improvements, and operational excellence. • Excellent communication skills across technical and business audiences. • Proficiency with SQL, data visualization, and operational reporting tools; Python or similar scripting skills a plus. • Experience with incident management, root cause analysis, and compliance frameworks. • Bachelor's degree in engineering, Finance, Computer Science, or related field; advanced degree preferred. • Passion for operational excellence and continuous improvement.

Core Requirements: Bachelor's degree required 8+ years in Manufacturing Operations management Prior experience supplying Boeing Preferred Requirements: MBA degree Prior Plant Management experience The successful candidate will play a crucial role in executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, including lean manufacturing and building high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughout Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

About the Company This opportunity is to work with one of Florida's best construction companies and help them as they continue to thrive and grow. They have a great story, have been in business for over 20 years, and are privately held. They are based in West Palm Beach, Florida and do around $800M annually, and work primarily in Florida with multiple offices around the state. They are well diversified working in the following sectors: High-rise residential, multi-family, office, hospitality, mixed-use, senior living, along with the public sector as well. Culture and people are this firms #1 priority and has been part of their core from the beginning. Due to growth, they are looking to add a Director of Special Projects to help with the continued growth of the company. This person will be the leader of this division and will manage and lead teams, all while overseeing projects in the $500M-$5M range. This is a very important role and position for the company as this person will interact with existing clients as well as build and develop new ones. This role will work in a variety of sectors including high-end restaurant and retail, office, tenant improvements, renovations, multifamily, and mixed use. Requirements 10-15 years of construction experience managing both projects and clients Must have a background and in not only the construction management of smaller projects ($500k-$5M) but must also have an understanding of the financial, and overall business side the industry This person should have leadership as well as business development experience

IN A NUTSHELL Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) Ensure all associates embrace the safety culture and comply with all safety initiatives. Lead the engineering and project management for the assigned Division. Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. Develop a budget and meet revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. Deliver projects within the original budgeted cost. Execute monthly project cost and Work in Progress (WIP) analysis. Report monthly financial performance in an effective manner to management and takes corrective action as needed. Responsible for efficient asset management, such as inventory and company service vehicles. Build a high-performance culture to include performance reviews and development initiatives. Engage in manpower planning and allocation. Ensure customer satisfaction and cash collections. Collaborate with the sales team to support the growth and profitability of the branch. WHAT WE LIKE ABOUT YOU Two years' experience in an operations leadership role within the fire and life safety industry. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire and life safety systems. Working knowledge of Profit and Loss statements and key financial drivers. Ability to attract, develop, grow, and retain a team. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement.

As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence. Key Responsibilities Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards. Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization. Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals. Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement. Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization. Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes. Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations. Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization. Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery. Qualifications Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus). 7+ years of progressive operations or manufacturing leadership experience. Proven success implementing Lean Manufacturing and continuous improvement initiatives. Strong knowledge of production planning, quality systems, and EHS compliance. Excellent leadership, communication, and problem-solving skills. Experience in HVAC, marine, or related manufacturing industries preferred.

🚀 Operations Manager - Commercial Restoration 📍 West Palm Beach / Fort Lauderdale, FL 🏢 Client: Valcourt Building Services - A national leader in commercial envelope restoration, waterproofing, concrete repair, and window services 💲 Compensation: On-Target Earnings (OTE) $180K+ Are you ready to take the next big step in your career? Valcourt, a nationally respected leader in commercial restoration and waterproofing, is seeking a driven Operations Manager to lead high-profile projects across South Florida. This is your chance to own the operations side of multimillion-dollar projects, mentor a talented team, and make a direct impact on company growth-all while working with a company known for quality, safety, and career advancement. Why You'll Love This Role ✅ High-visibility position reporting directly to the General Manager ✅ Manage diverse, challenging restoration and waterproofing projects ✅ Lead and mentor top-tier Project Managers, APMs, and Superintendents ✅ Play a hands-on role in shaping project outcomes, client relationships, and operational success ✅ Join a company that rewards performance, values innovation, and invests in your growth What We're Looking For 5+ years of construction operations experience (concrete restoration or waterproofing strongly preferred) Track record of overseeing project portfolios $20M+ Strong financial management and reporting expertise Proficiency with tools like Procore, CMiC, Viewpoint, or Microsoft Project PMP certification preferred (but proven leadership is just as important) What's in It for You 💰 Competitive base salary-up to $150,000 (based on experience) 🎯 Performance-based bonus opportunities 🚗 Company vehicle or allowance 🩺 Comprehensive medical, dental, and vision coverage 💼 401(k) with company match 🌴 Paid time off + holidays to recharge This is more than just a job-it's an opportunity to build your legacy at one of the most respected restoration firms in the country. 👉 Ready to lead? Apply today or message me directly for a confidential conversation. Referrals are always welcome! Bob Bell ************ *********************************

Job DescriptionAbout Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. Job Summary: We are one of the fastest-scaling telemedicine pharmacies in the U.S., dispensing over 10,000+ prescriptions daily through a highly automated, data-driven fulfillment center. We are building a world-class production environment that combines healthcare precision with industrial manufacturing scale, and we're looking for an operational leader who speaks the language of throughput, lean efficiency, metrics, and continuous improvement. If you come from a high-output production environment (e.g., automotive, logistics, packaging, consumer goods, or pharma) and know what it takes to scale teams and systems under pressure, this is your opportunity to own something meaningful and mission-driven. You will lead a multidisciplinary team across fulfillment, pharmacist verification, quality control, and shipping. Your job is to optimize flow, minimize downtime, and maximize first-pass yield-with a relentless focus on metrics, standardization, and real-time decision-making. Key Responsibilities: • Drive daily production for 10K+ unit fulfillment environment, managing upstream (labeling, staging, picking) and downstream (QA, pharmacist verification, packing, shipping) processes. • Oversee and continually refine performance dashboards: Units Per Hour (UPH), Takt time, First-Time Yield, Error Rate, Downtime, Labor Productivity, SLA Adherence. • Execute real-time floor control by tracking bottlenecks and rebalancing labor across workstations using dynamic capacity modeling. • Apply Lean Six Sigma and Kaizen methodologies to eliminate waste, reduce variation, and implement SOPs that are auditable, scalable, and operator-friendly. • Collaborate with pharmacy and software teams to enhance workflow automation and integrate predictive analytics for production planning. • Build, train, and lead a layered team of supervisors, ensuring accountability through Gemba walks, daily huddles, and performance reviews. • Leverage tools like Power BI, Tableau, MES systems, or custom dashboards to monitor floor output, technician performance, and on-time delivery. • Champion preventative problem solving-don't just fix errors, re-engineer them out of the system. • Lead production planning, shift scheduling, and resource forecasting with clarity and agility during volume spikes. • Work with Engineering and QA to design clean, modular workflows in line with pharmacy regulations. Qualifications: • Education: Bachelor's degree in Operations Management, Industrial Engineering, Mechanical Engineering, Pharmaceutical Sciences, or a related field. Master's degree is a plus. • Experience: Minimum of 5 years in a facility management role within the pharmaceutical, biotech, or manufacturing industry, with at least 3 years in a supervisory capacity. • Certifications: Certification in facilities management (CFM), OSHA certification, or PMP certification is preferred. • Demonstrated understanding of GMP, FDA, OSHA, and other regulatory guidelines relevant to pharmaceutical production. • Strong project management and problem-solving skills. • Excellent written and verbal communication skills. • Proficiency in facility management software, Microsoft Office Suite, and ERP systems. • Ability to work with cross-functional teams and maintain a collaborative work environment. Preferred qualifications: • Knowledge of Lean Manufacturing principles or Six Sigma certification preferred. • Experience with facility automation, preventive maintenance, and quality control systems. • Familiarity with budgeting, expense forecasting, and financial planning. • Ability to manage multiple priorities in a fast-paced environment. • Strong leadership and interpersonal skills. • 5+ years experience in high-volume production/fulfillment (e.g., logistics, eCommerce, pharma, medical devices, automotive, packaging). • Proven background in data-driven operations, including KPI tracking, production modeling, and metric accountability. • Familiarity with lean manufacturing, Six Sigma, TPM, OEE (Overall Equipment Effectiveness), and workflow optimization tools. • A natural floor leader-comfortable making fast, informed decisions under pressure. • Strong technical aptitude-can learn and deploy new production or scheduling software; may bring experience with ERP/WMS/MES platforms. • Confidence designing standard work, training frontline teams, and managing multiple concurrent production cells or lines. • Experience coordinating across functions (Ops, QA, Software, HR) to drive unified throughput goals. • Strong Excel skills required; SQL or BI tool experience a plus. Job Type: Full-time Expected Hours: 44 hours per week Core Schedule: Monday to Friday, between 7:00 AM and 6:00 PM Flexibility Requirements: Must be available for early arrivals or late departures during peak production periods. Occasional weekend availability required, particularly at the end of the month or during promotional events and new product launches. Presence during both morning start-ups and end-of-day wrap-ups is essential to effectively coordinate with multiple shifts. On-Site Requirement: This is a fully on-site position. The role requires consistent physical presence on the production floor to provide leadership, troubleshoot issues, and ensure operational throughput across all teams. Pay Range$110,000-$230,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

The Site Operations Manager will oversee all site activities, ensuring efficient operations from procurement through production and delivery. This role is critical for maintaining smooth workflows, optimizing manufacturing processes, and ensuring compliance with regulatory standards. Responsibilities * Manage inventory goals and coordinate material allocation. * Oversee logistics and support QA/QC functions. * Lead safety and training initiatives. * Develop employees through Lean and coaching programs. * Maintain ERP systems. Essential Skills * Bachelor's degree in Chemistry, Biochemistry, Engineering, or related field. * Minimum 3-5 years of leadership experience in biochemical manufacturing. * Minimum 5 years' experience leading management-level staff. * Ability to lift 50+ lbs and work in environments with mechanical parts and chemicals. * Strong reasoning, math, and communication skills. * Proven experience in biochemical manufacturing operations (10+ years preferred). * Strong knowledge of Lean Manufacturing principles and continuous improvement. * Ability to manage procurement, inventory, and logistics effectively. * Familiarity with ISO standards and regulatory audit processes. * Proficiency in ERP systems, specifically Oracle NetSuite. Additional Skills & Qualifications * Experience with advanced data analysis for operational performance. * Experience with coaching and employee development initiatives. * Hands-on experience with laboratory equipment and scientific software. Work Environment The position is onsite at the Weston facility with a full-time schedule, adhering to standard business hours with occasional flexibility. Shifts are from 7am to 3:30pm or 8am to 4pm. The work environment is a combination of office and manufacturing floor, with exposure to chemicals and mechanical equipment. Personal Protective Equipment (PPE) is required for certain tasks, and the noise level is moderate. Job Type & Location This is a Permanent position based out of Weston, FL. Pay and Benefits The pay range for this position is $120000.00 - $130000.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Weston,FL. Application Deadline This position is anticipated to close on Dec 4, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDsofla

Star Dental Partners is currently seeking a hands-on Regional Director of Operations (RDO) to join the team supporting our some of our Florida and Georgia practices. The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc. Responsibilities Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Florida & Georgia) Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO) Collaborate with each practice within the region to help resolve operational issues Contribute to the creation of Star Dental Partners' policies & procedures and best practices to help the organization scale effectively Qualifications High school diploma required; Bachelor's degree preferred Minimum 3 years of regional dental operations management experience required P&L responsibility and experience with budget management, personnel management, and team building Highly organized and detail-oriented work ethic Ability to work collaboratively with all team members, both at the practice level and Support Center Excellent written, verbal, and interpersonal communication skills Demonstrates a sense of urgency and works well under pressure Self-motivated and goal-oriented, with the initiative to work independently Strong ability to prioritize, multi-task, and meet deadlines Demonstrates integrity, responsibility, accountability, and a high level of professionalism Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook) Ability to travel frequently, 60 percent or more Located in south Florida with proximity to a major airport Practice Description Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern United States with their non-clinical business challenges. Star's mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit ************************** for more information. Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ModMed is hiring a Director of Marketing Operations to lead the operational backbone of our Marketing engine within Revenue Operations. This role is responsible for building a high-performing MarkOps capability that supports predictable, scalable, and data-driven marketing execution. Core responsibilities include campaign operations, marketing automation, lead lifecycle governance, technology management, and ensuring that processes and data flow smoothly across the GTM engine. Reporting to the VP, Revenue Operations, this leader oversees a team focused on operational rigor, accurate data structures, and seamless handoffs across Marketing, Sales Operations, Innovation, and Analytics. The ideal candidate brings a strong background in Marketing Operations leadership, deep experience with marketing automation and lead management, and a proven ability to design and maintain an effective martech ecosystem. The role is also responsible for identifying and applying AI-driven capabilities that improve efficiency, accuracy, and scale across core Marketing Operations workflows. Your Role: Set Direction and Governance * Define the strategy for Marketing Operations and align it with GTM goals. * Establish consistent processes, standards, and operating rhythms that support scale and accuracy. * Drive operational discipline across all MarkOps workflows. Lead Campaign and Automation Execution * Partner with Marketing to translate programs into reliable and well-structured operational plans. * Oversee automation logic, targeting, segmentation, and campaign setup in Pardot. * Maintain QA standards to ensure accurate execution and compliance. * Introduce AI-driven tools that improve campaign production, targeting accuracy, segmentation, and workflow automation. Own Lead Management and Funnel Operations * Define and maintain routing, scoring, lifecycle stages, and related rules. * Partner with Sales Operations to align conversion paths and ensure data quality. * Monitor funnel performance and refine processes to improve speed and predictability. Architect and Rationalize the Martech Stack * Assess the existing martech environment and determine what to keep, remove, or redesign. * Define business and technical requirements for Pardot, Salesforce, and related systems. * Ensure systems support scale, accurate reporting, and long-term GTM needs. Manage and Develop the Team * Provide clear priorities, coaching, and development for the Marketing Operations team. * Build a culture focused on process excellence, data accuracy, and strong collaboration. * Strengthen partnership across Marketing, Sales, Innovation, and Analytics. Partner on Data and Insights * Ensure data structures, tagging, and taxonomy support accurate measurement. * Work with Analytics to validate metrics, support reporting readiness, and apply insights. * Promote strong data hygiene and accountability across GTM. Skills & Requirements: * Bachelor's degree in Marketing, Business, Communications, or related field; Master's degree (MBA or related analytical/marketing discipline) preferred. * Minimum of 8 years of experience in progressive Marketing Operations or Marketing Technology leadership. * Deep hands-on Pardot experience is required. * Experience scaling Marketing Operations within a large enterprise. * Experience in architecting a martech stack and leading tool rationalization. * Strong experience with Salesforce and related platforms such as Demandbase, Clari, and Groove. * Proven ability to design scalable workflows and align processes across Sales and Marketing. * Experience applying AI or advanced automation within Marketing Operations or Revenue Operations. * Experience leading and developing a team in a high-growth environment. * Strong communication, project management, and organizational skills. * High attention to process design, data quality, and operational rigor. * Ability to work Eastern business hours and travel domestically up to 10% percent. #LI-REMOTE #LI-SF1

Flagger Force, an industry leader in traffic control, is currently hiring a Director of Field Operations in southern Florida. The ideal candidate would be located in Palm Beach, Broward, or Miami-Dade County. The Director of Field Operations directs and oversees field services activities within an organization. Plans and develop policies and procedures for on-site installation, testing and troubleshooting. Being a Director of Field Operations ensures all field service projects are completed within budget/deadline to meet customers' needs. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Responsibilities A Director of Field Operations spearheads and oversees the daily field operations of a company, including its other sites within a defined territory map. They have the authority to make significant decisions based on extensive research and reviews while adhering to company standards and regulations. Duties include administrative tasks, such as overseeing the department's employment and training procedures, developing sales strategies, setting objectives and guidelines, establishing budgets, and building positive relationships with potential business partners. The Director of Field Operations will also lead and empower staff in a joint effort to reach department goals. Oversee multiple Field Managers Build and maintain client relationships at senior management levels Hold monthly one on one's with direct reports to ensure personal and company goals are being met Support Operation Services Center leadership Ensure company policies and procedures are being upheld Maintain staffing levels to meet operational demand Develops, implements and oversees field operations standards, procedures, objectives, goals, and strategies. Completes field inspections to ensure compliance with customer requirements, local, state, and federal laws and regulations as well as company policies, procedures and controls. Establishes and tracks project forecasts and budget. Recruits, interviews, hires, trains, develops and evaluates field operations staff. Plans and reviews compensation actions. May manage and review customer service and customer satisfaction surveys. May assist in the development of project reports What Flagger Force Offers: Medical, vision and dental insurance 401k w/company match Generous paid time off Paid holidays Health savings account Company paid benefits (long term disability and basic life/AD&D) Employee assistance program Tuition and education assistance Employee appreciation events Giving back to the communities we serve through paid volunteer time off Professional development opportunities Qualifications Oversight Project Management Human resources Continuous Improvement Strategic Planning Succession Planning Team Management Strong Communicator Process Improvement KPI's Performance Metrics Business Development Steel toed boots or the ability to obtain prior to employment. Bachelor's Degree and/or minimum of 10 years experience in management Preferred experience: Bachelor's degree in business management and at least 5 years' experience in Short-term Traffic Control Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation's infrastructure, utilities, and other service industries throughout the eastern United States. Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees. Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law Education Bachelors Degree

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: The National Director of Preconstruction will serve as a key enterprise leader and trusted partner across all regions. This role is instrumental in driving Liberty's growth, performance, and reputation nationwide by ensuring our preconstruction services set the foundation for successful project delivery across diverse markets. The Director will lead all aspects of preconstruction at a national scale, including estimating, budgeting, scheduling, constructability reviews, and client engagement. This leader will bring deep expertise in cost estimation across all major construction divisions, an ability to partner with regional operations teams, and a passion for building high-performing teams that deliver accuracy, innovation, and value to clients. Duties & Responsibilities: Strategic Leadership Serve as the national leader for all preconstruction efforts, aligning strategy with Liberty's enterprise growth objectives. Partner closely with executive leadership to drive pursuit strategy, project acquisition, and client satisfaction across all regions. Represent preconstruction in national executive discussions, client presentations, and industry forums. Preconstruction & Estimating Excellence Oversee all cost estimating, take-offs, pricing, and budgeting for projects nationwide. Ensure accuracy, competitiveness, and alignment with market conditions across all construction divisions (general requirements, concrete, structural, finishes, etc.). Drive innovation in preconstruction practices, including technology adoption, benchmarking, and cost database development. Team Development & Collaboration Lead, mentor, and develop regional preconstruction leaders and teams, building a culture of accountability, excellence, and growth. Collaborate with operations to ensure seamless handoff from preconstruction to execution across multiple regions. Champion continuous learning and professional development within the preconstruction function. Client & Market Engagement Build and strengthen client and partner relationships to position Liberty as the contractor of choice nationally. Participate in major business development pursuits, proposals, and interviews, providing expertise and leadership. Serve as a trusted advisor to clients on cost, feasibility, value engineering, and constructability. Qualifications: Bachelor's Degree in Engineering, Architecture, Construction Management, or related field. Minimum of 15 years' experience in commercial construction with at least 7 years in preconstruction leadership at a multi-region or national level. High degree of construction knowledge with strong analytical and mathematical skills. Demonstrated ability to read and interpret project plans, drawings, and specifications. Excellent verbal, written, and interpersonal communication skills; able to present with confidence to internal teams and external clients. Strong management, organizational, and attention-to-detail skills, with the ability to balance multiple priorities in a fast-paced environment. Proficiency with estimating and construction software, including Microsoft Office, Sage Estimating, Digital Takeoff Programs, Bluebeam, OnScreen Takeoff, AutoCAD, Microsoft Project, and Timberline. Advanced technical skills in a Windows environment, with the ability to collect and analyze data in Excel, and prepare professional documents and correspondence in Outlook and Word. Ability to effectively manage multiple projects and tasks with a focus on thoroughness, accuracy, and meeting deadlines. Collaborative, team-oriented leadership style with the ability to thrive in a professional, fast-paced environment. Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.