Vice President of MI Underwriting and Operations
Operations director job in Wilmington, NC
About the role
The Vice President of Mortgage Underwriting Operations establishes and leads the operational teams responsible for the acquisition and decisioning of mortgage insurance applications. A key component of the role will be developing the underwriting team and optimizing the risk evaluation process. This role requires someone who is a strategic thinker, culture builder, technologically savvy, and possesses strong leadership abilities. The individual will ensure the company's acquisition processes are intuitive, efficient, risk appropriate, and compliant.
As a di novo Mortgage Insurance Company, the person in this role will be responsible for creating operational workflows, developing underwriting guidelines, creating policies and procedures, establishing technology requirements, working with third parties, and instilling risk assessment methodologies.
What you'll do
Operations: Implement the company's mortgage insurance acquisition operation in alignment with strategic organizational growth plans.
Underwriting Leadership: Develop, lead, and manage the underwriting and operations team, ensuring effective risk evaluation and decisioning of mortgage insurance applications.
Risk Assessment: Partner with Risk to implement risk methodologies, modeling, and policies to inform accurate and comprehensive underwriting decisions.
Guideline Management: Develop and maintain policies, procedures, and underwriting guidelines, ensuring compliance with regulatory requirements, consistency with industry standards, and alignment with risk appetite.
Technology Engagement: Design and develop business requirements to support a modern approach to operations, underwriting, and risk evaluation. Partner with IT and business partners to develop, configure, and maintain operational rule sets.
Development Support: Partner with IT and Product Development teams to assist with system testing, integration, and implementation.
Compliance: Implement policies and procedures to appropriately manage all compliance-related operational activities.
Quality Outcomes: Will work closely with QC, third-party providers, and customers to determine what impacts loan and underwriter performance, identifying underwriter attributes, process change opportunities, communications, and other solutions that can result in overall improvements to underwriting execution, service levels, and performance.
Performance Analytics: Implement and analyze operational performance metrics, identifying trends and opportunities for staff and technology improvements.
Reporting: Prepare and present regular reports to senior management, highlighting key metrics and operational performance.
Training and Development: Partner with Training and Development to develop training programs and change communications, to enhance the skills and knowledge of the underwriting and operational teams.
Collaboration: Develop relationships with all departments, including Servicing, Quality Control, Risk Management, IT, Legal, Compliance, Finance, and Internal Audit.
Continuous Improvement: Foster a culture of continuous improvement and professional development.
Qualifications
This role requires someone who is technologically savvy, detail-oriented, business process-focused, and capable of ensuring compliant, high-quality, high-volume transaction management.
This position also requires a leader with a broad and deep understanding of underwriting, the ability to envision " out-of-the-box " solutions, the capability to partner effectively with senior business leaders, and the ability to effectively train and communicate new processes and procedures to the underwriting staff.
Bachelor's degree in finance, Business Administration, Risk Management, or a related field.
Minimum of 15 years of experience in mortgage/mortgage insurance underwriting.
Strong knowledge of mortgage insurance products, mortgage underwriting principles, GSE guidelines, and regulatory requirements.
Experience in developing underwriting communications and training.
Demonstrated experience in working with technology and development teams.
Demonstrated ability in leading change within organizations, whether through new programs, policies, or tests.
Excellent analytical, strategic planning, and decision-making skills.
Excellent communication skills and presentation abilities.
Demonstrated ability to develop and manage budgets.
Proven leadership and culture-building experience.
Ability to work effectively in a fast-paced, dynamic environment.
Experience in working in a start-up environment preferred.
What we offer
We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer:
Competitive Compensation - Including salary and performance bonuses.
Comprehensive Benefits - Health, dental, vision, and mental wellness support.
Retirement Savings - 401(k) with company matching.
Career advancement opportunities with business growth.
Inclusive Culture - A diverse, collaborative, and supportive workplace where every voice is valued.
Perks & Extras - Generous PTO, team events, wellness programs, and more.
Potential Relocation Assistance.
Director of Operations
Operations director job in Wilmington, NC
The Director of Operations works under the supervision of the Regional Director of Operations or VP, Home Health Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market. • Providing effective and strong leadership to all Market teams.
• Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover.
• Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics.
• Assuring Market's compliance with all applicable rules, regulations and standards.
• Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners.
• Planning, developing, implementing and evaluating home health services, programs and activities.
• Performing other appropriate duties as assigned.
PRIMARY JOB DUTIES
1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.
2. Ensures agency compliance with applicable laws, regulations and accreditation standards.
3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.
4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.
5. Contributes to program effectiveness.
6. Organizes and performs work effectively and efficiently.
7. Maintains and adjusts schedule to enhance the Market's performance.
8. Demonstrates a daily commitment to the values and culture of Well Care.
9. Demonstrates positive interpersonal relations in dealing with all members of the organization.
10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.
11. Maintains confidentiality.
1.0 20% CUSTOMER SERVICE:
1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:
Agency responds to all customers in a courteous, sensitive and respectful manner.
Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
Participates in community outreach activities that promote goals and objectives of the Market.
1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.
2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT
2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.
2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)
2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:
Negotiating contracts for services that are more favorable to the Agency.
Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
Eliminating activities that are non-productive.
Meeting strategic targets for direct and total cost per visit.
2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.
3.0 15% HUMAN RESOURCE MANAGEMENT
3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:
Managing by walking around on all shifts.
Completing employee performance appraisals when due.
Maintaining the progressive disciplinary process with counseling and documentation.
Applies agency policy consistently across all positions.
3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.
4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES
4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.
4.2 5% Admissions will meet or exceed annual agency goal.
4.3 5% Completes annual agency evaluation.
5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK
5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:
Communicating in a positive and productive manner, demonstrating respect for team members.
Managing stress and personal feelings without negative impact on the team.
Maintaining positive attitude about assignments and team members.
Promoting professional/personal growth of co-workers by sharing knowledge and resources.
Working collaboratively and cooperating with other Well Care company team members.
Gathers feedback and input from the staff when making changes in the agency.
5.2 10% Creates an environment of accountability as evidenced by
Staff members demonstrate OASIS competency.
Agency demonstrated effective care planning and utilization management.
Measures of Success are signed by all staff and implemented with monthly review for staff.
Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.
5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.
6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION
6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:
Being an active participant in community service projects, service clubs or associations.
Taking leadership role in community activities.
Being an active member in local, state and/or national professional organizations.
Taking a leadership role in professional organizations.
JOB SPECIFICATIONS
1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.
2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.
3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.
4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.
5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.
6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices.
7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.
8. Essential sensory requirements: Ability to see, hear and communicate verbally.
9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.
10. Hours of Work: Hours are flexible to meet the needs of the agency.
11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.
Auto-ApplyDirector of Operation (MSP)
Operations director job in Wilmington, NC
Director of Operations - CW IT Support
Location: Wilmington, NC (On-Site) Full-Time | Leadership Role | Growth-Driven
Are You a Results-Driven Leader Ready to Take CW IT Support to the Next Level?
CW IT Support is on the hunt for a Director of Operations-a dynamic, process-driven leader who thrives on efficiency, accountability, and team development. This is an opportunity to lead a fast-growing MSP, optimize operations, and ensure our clients receive top-tier IT support.
If you're a strategic thinker with a passion for customer success, team leadership, and operational excellence, we want to meet you!
Why CW IT Support?
Fast-growing IT support provider with a strong client base Work with a high-energy, results-oriented team We believe in Extreme Ownership, Continuous Improvement, and Customer Excellence Opportunities for career growth and professional development
Check out our company culture and benefits at: ***************************
What You'll Be Doing
✅ Overseeing Operations: Lead and optimize our service delivery, client onboarding, and project execution ✅ Driving Customer Success: Maintain 95%+ CSAT rating and ensure 100% client retention ✅ Scaling Efficiently: Improve processes to drive profitable revenue growth ✅ Building a High-Performing Team: Recruit, train, and mentor top-tier IT professionals ✅ Optimizing Performance Metrics: Monitor KPIs, track operational goals, and ensure service excellence
Reports directly to the company president, who oversees revenue generating activities
What We're Looking For
✔ Leadership & Problem-Solving: Strong ability to analyze issues, make data-driven decisions, and drive results ✔ Technical Knowledge: Advanced IT Skillset around servers, networks, and M365; experience in IT operations is a MUST ✔ High Standards: Passionate about efficiency, organization, and accountability ✔ Strong Communication: Clear, professional, and proactive in both verbal and written communication ✔ Drive & Adaptability: A growth-oriented mindset and ability to thrive in a fast-changing environment
Perks & Benefits
✨ Competitive salary + performance incentives + 100% Health / Dental / Vision + 401(k) match ✨ Career advancement in a rapidly growing company ✨ Be part of a team that values employees, clients, and the community
Ready to apply? Visit ***************************
Let's build something great together!
Director of Operations and Clinical Services
Operations director job in Wilmington, NC
Job DescriptionBenefits:
Bonus Potential
Paid Time Off (PTO)
Weekly Pay
Medical, Dental, + Vision Insurance
Competitive salary
401(k)
Flexible schedule
Opportunity for advancement
Schedule / Expected Work Hours:
Available Monday through Friday, 9:00a - 5:00p.
The position may require participation in clinical on-call rotation (phone support only).
Job Summary
Responsible for the direction of all home care clinical services. Establishes, implements, and evaluates goals for providing home care services that support the mission and philosophy of the Agency.
Reports to: Administrator
Provides Supervision to: Clinical Supervisor(s), and in the absence of Clinical Supervisor(s), to all direct care staff
Responsibilities
Oversee and monitor all direct and indirect services provided to Agency home care clients.
Participate in strategic planning, policy development, and budgeting for the Agency.
Develop and review policies and procedures to ensure compliance with regulations.
Maintain communication with medical practitioners and assess new client eligibility for home care.
Oversee medical record reviews, ensuring compliance with legal and accreditation standards.
Implement and evaluate orientation, in-service, and continuing education programs for staff.
Manage supplies, equipment, and clinical operations to support client-specific care needs.
Administer the Agencys Quality Assurance and Performance Improvement (QAPI) program and perform client assessments as needed.
Qualifications
Graduate of an accredited school of professional nursing. BSN preferred.
Current license as a Registered Nurse in the state(s) of practice with at least two (2) years of homecare experience and one (1) year of supervisory experience.
Excellent verbal and written communication skills and strong interpersonal skills.
Must be a licensed driver with an automobile insured in accordance with Agency and state requirements.
Current CPR certification.
Company Overview
First Day Homecare is a leading homecare provider with locations across the US specializing in pediatric Private Duty Nursing services and other home and community-based services. As the first and only franchise in the US to specialize in pediatric Private Duty Nursing, we are driven by our commitment to make a positive impact on the lives of those we serve. Our services vary from location to location but may include Personal Care Services, Private Duty Nursing, and ABA (Autism) Therapy. Join our team and be a part of a mission to bring specialized, family-centered care to children and others in need. With First Day Homecare, today is the First Day of better days.
Company Purpose/Mission
First Day Homecare strives to improve the lives of its clients by providing comprehensive care, oversight, and collaboration to children and adults who are either aging in place, medically complex, or living with chronic conditions.
Company Values
Standards of Care: Our policies and procedures will follow industry standards and evidence-based practice, ensuring the best possible outcomes for our clients.
Collaboration: We will work closely with family members, physicians, other healthcare providers, or anybody else in the client-defined circle of care.
Over-communication: We will do our best to ensure our clients have all the information they need when they need it.
People First: We will prioritize people over profits, ensuring that their well-being, growth, and satisfaction are at the heart of every decision we make.
Transparency: We strive to be open and honest in all interactions, especially in times when our service has fallen short.
Director of Revenue Cycle Management
Operations director job in Jacksonville, NC
Atlantic Medical Management (AMM) is looking for an experienced Director of Revenue Cycle Management to join our organization. AMM is a corporate medical management firm that is dedicated to improving patient care. Home base for this position is in Cary, NC but requires travel throughout Eastern North Carolina. The Director of Revenue Cycle is responsible for day-to-day revenue cycle operations and the planning, development, and implementation of policies, objectives, and initiatives.
Responsibilities include:
Provides management supervision and operational direction for assigned Revenue Cycle Management departments.
Designs and oversees an industry-leading patient access and financial services operational model that ensures high physician and customer satisfaction, organizational efficiency, and strong financial performance while assuring accurate and complete data collection, streamlined financial clearance functions prior to service and sound cash collection processes.
Communicates performance expectations of Patients First and supports corporate goals for revenue cycle management. Promoting revenue cycle and being a champion of change, to set and achieve shared outcomes. Facilitate a collaborative team that provides customer-friendly services to patients, payers, and vendors.
Ensures compliance with all federal, state, and local regulations governing rendered patient services and reimbursement.
Will report and assist the CFO to implement strategic growth plans. Working with the finance team to ensure revenue is consistent with GAAP.
Design and administer all revenue cycle policies and procedures.
Spearhead contract negotiations with payor sources (i.e. federal health care programs and Third-Party)
Develop and lead new models of care using technology to meet consumer expectations.
Responsible for billing charge master, revenue integrity, insurance follow-up, denials management, payment variance, and collections.
Participates with leadership in developing budget, salary administration, equipment purchases and establishment of annual goals and objectives.
Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards.
Promotes and practices AMM mission and values and follows its policies and procedures
Knowledge, Skills and Abilities
Knowledge of organizational management, preferably in a health care setting.
Ability to plan, develop, implement, and evaluate policies and procedure through a management team.
Ability to formulate decision and communicate them in an authoritative and clear manner.
Ability to foster cooperative and effective working relationships with the management team, Board of Directors, business/community associates and other health care facilities and organizations.
Ability to work well as part of a professional team.
Demonstrated ability to communicate with patients and staff professionally and tactfully.
Professional and business-like in appearance and demeanor.
Requirements and Qualification:
A Minimum Bachelor's Degree in Business Administration and/or Accounting.
At least Five years' experience working in areas of Healthcare revenue cycle management.
Medical Billing Certification (preferred)
Knowledge of Third-Party clinical billing, contractual and compliance regulations, along with a demonstrated understanding of automated processes, electronic data interchange and associated operational processes is preferred.
Advanced knowledge of NC Medicaid managed care reform and regulations.
Understanding of Advanced Medical Home Care Management requirements and functions
Strong communication and presentation skills, training/meeting facilitation skills essential.
Solid relationship building and interpersonal skills
Excellent writing, research and analytical skills
Excellent coordination skills, including multitasking and setting priorities on work
assignments
High degree of independence, flexibility, initiative and commitment
Ability to deal effectively with a variety of people
Benefits:
401(k)
Health, Dental and Vision insurance
Employee assistance program
AFLAC
Paid time off
General Operator
Operations director job in Leland, NC
GARNEY CONSTRUCTION A Heavy Equipment Operator position in Leland, NC is available at Garney Construction. To be considered for this position you must have previous construction experience. As an operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditching, clearing, looming, fine grading, and final clean up. The heavy equipment operator may perform functions of a laborer as required.
WHAT YOU WILL BE DOING
* Operate heavy equipment safely as part of a crew.
* Perform Operator-level maintenance on the machine.
* Understand safe working loads and signals.
* Must be willing to work overtime as required.
WHAT WE ARE LOOKING FOR
* 3 years of construction experience.
* Firm knowledge of equipment operations and maintenance.
* Must be willing to work overtime as required.
* Willing to travel.
LET'S TALK THE PERKS!
* Employee Stock Ownership Plan (ESOP)
* 401K Retirement plan
* Health, dental, and life insurance
* Bonus program
* Paid holidays
* Paid time off
* Flexible Spending Account (FSA) or Health Savings Account (HSA)
* Long-term disability
CONTACT US
If you are interested in this Heavy Equipment Operator position in Leland, NC then please APPLY NOW. For other opportunities available at Garney Construction go to careers.garney.com.
THE BENEFITS OF WORKING AT GARNEY
Free medical, prescription, dental, and vision plans ($0 premiums)
Virtual doctor visits with no co-pay
Shares of company stock at no cost starting your first day
401(k) plan with a 3.5% match
Student loan resources
Weekly paychecks
Paid time off
8 paid holidays
Health Savings Account (HSA) with a lump sum and matching contributions
Free life insurance & disability policy
Free access to healthcare coordinators
Counseling sessions with mental health professionals at no cost
Access to consultations with legal/financial professionals at no cost
Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more
50% employee discount in the Garney apparel store
BUILDING SUSTAINABLE FUTURES WITH THE WORLD'S MOST PRECIOUS RESOURCES-WATER AND PEOPLE.
EEO - it's the law poster
Right to work
This organization participates in E-verify
Nearest Major Market: Wilmington
Cyber Operations Engineer-VP
Operations director job in Wilmington, NC
About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Our Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Overview
Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities:
* Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours.
* Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary.
* Act as a mentor for more junior team members.
* Performs investigation and escalation for complex or high severity security threats or incidents.
* Ensures that all identified events are promptly validated and thoroughly investigated.
* Collaborates with technical teams to identify, resolve, and mitigate events.
* Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity.
* Assists with containment of threats and remediation of environment during or after an incident.
* Regularly develop new and interesting use cases for future SIEM logic.
* Participate in cyber threat hunts in support of the global cyber operations function.
* Assist with forensics investigations.
* Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures.
* Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock.
* Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities.
BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team.
What the ideal candidate looks like:
* 4+ years of experience in security operations center, or similar security technical and operational role is preferred.
* University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred.
* Action-oriented attitude and willingness to roll up sleeves.
* Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc.
* Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.).
* Intermediate knowledge of malware operation and indicators.
* Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.).
* Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.).
* Intermediate knowledge of Windows and Unix or Linux.
* Intermediate knowledge of Firewall and Proxy technology.
* Intermediate knowledge of malware operation and indicators.
* Intermediate knowledge of penetration techniques.
* Advanced event analysis leveraging SIEM tools.
* Advanced incident investigation and response skill set.
* Advanced log parsing and analysis skill set.
* Advanced knowledge of ServiceNow a plus.
* Strong oral and written communication skills.
* Attention to detail.
* Strong organizational skills.
* Experience with scripting.
* Knowledge of forensic techniques.
* Integrity and the highest ethical standards.
* Rapidly assimilates complex data and information and displays a developed learning agility.
* Self-starter with the personal drive to achieve superior performance.
* Courage of convictions and the ability to respectfully debate the status quo.
* Natural curiosity and desire to always learn.
For Wilmington, DE Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Director of Operations (BCBA) - Sign on/Relocation $ - Jacksonville NC
Operations director job in Jacksonville, NC
Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers.
with Highlights?
Competitive compensation up to $145,000 annually
Monday through Friday schedule with full-time hours
No evening or weekend hours
Clinic-based setting
Quarterly bonus incentive plan
Sign-on bonus
Relocation assistance
9 paid holidays
Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program
401K plan
ACE provider - company provides 16 BACB CEU hours per year
Company laptop
POSITION OVERVIEW
As a BCBA Director of Operations at Highlights Healthcare, you will:
Supervise ABA staff for our clients with consideration of dignity and privacy.
Monitor the effectiveness of skill building interventions utilizing ABA for children with autism.
Conduct psychological analyses and diagnostic testing.
Provide supervision to ABA Behavior Technicians on staff.
Develop child-specific behavior plan in accordance with the principles of ABA Therapy.
Develop and take on projects to improve client service and satisfaction.
Develop and take on projects to improve employee performance, retention, and satisfaction.
Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods.
Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations.
Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities.
QUALIFICATIONS
BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis.
Master's Degree from an accredited program in ABA or related field.
Current BCBA Certification from the BACB.
At least five years of experience in Applied Behavior Analysis (ABA).
Must have a proven track record of progressive leadership and/or management experience.
Experience with programming, developing, and implementing multiple intervention programs.
Conduct Functional Analysis (FA) of behavior
Understand brief Functional Analysis
Conduct a VB-MAPP
Conduct Functional Behavior Assessment (FBA)
Behavior Support Plan Creation and Implementation
Has experience in treatment plan program integrity
Has ability to create crisis protocol based on medical necessity
Must have a reliable car valid Driver's License, and proof of insurance.
Demonstrated ability to work independently, produce high-quality results while handling competing priorities.
Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach.
Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements.
Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance.
COVID-19 considerations: HHC follows all applicable CDC guidelines.
#INDHP
Director of Store Operations - Upscale Island Supermarket Location - 3453990
Operations director job in Bald Head Island, NC
Job Description
The leading supermarket and multi-concept retail operation on Bald Head Island, North Carolina is seeking an experienced Director of Store Operations. Bald Head Island is an exclusive, car-free island community accessible only by passenger ferry, known for its pristine beaches, championship golf course, and tight-knit residential atmosphere.
This is an extraordinary opportunity to lead a diverse retail operation that goes far beyond traditional grocery. You'll oversee a full-service market, casual food café, and fast-paced Asian takeout restaurant. The role offers the unique challenge of managing dramatic seasonal business fluctuations as the island's population swells from 300 year-round residents to several thousand during peak summer months. You'll build close relationships with vendors who understand the logistical challenges of ferry-dependent deliveries while becoming an integral part of this close-knit island community.
The ideal candidate will have:
Experience as a Store Manager/Store Director within an upscale supermarket chain with strong structure and standards
Additional experience in an independent grocer where you "wore many hats," including fostering vendor relationships and managing the entire P&L
Core grocery management experience is essential, but candidates with additional background in restaurant operations, hospitality, food service, or prepared foods will be particularly attractive
Key Responsibilities:
You'll oversee all aspects of this multi-faceted business, including the grocery market, café, Asian takeout restaurant, and coastal apparel retail. Manage a team of 50-60 seasonal employees while directly supervising the Store Manager and Food & Beverage Manager. Responsibilities span operations, finance, human resources, inventory management, food safety compliance, visual merchandising, community relations, facilities maintenance, and seasonal event planning. This position requires hands-on leadership and the ability to adapt quickly to the dynamic demands of serving both permanent residents and seasonal visitors.
Additional Requirements:
Proven track record of building relationships with wholesale vendors and suppliers
ServSafe certification and familiarity with food safety compliance across multiple food concepts (strongly preferred)
Ability and willingness to relocate to Bald Head Island
Adaptability to dramatic seasonal fluctuations and the personal nature of serving a small community
Compensation and Island Living:
Competitive base salary depending on experience, benefits package, matching retirement account, and seasonal bonus potential based on performance
Housing subsidy provided, recognizing the unique challenges of this exclusive community
Relocation package
Employee discounts across all business concepts
Exceptional work-life balance in a beautiful, peaceful natural setting
Important Lifestyle Considerations:
Island living requires significant adjustments. Bald Head Island is accessible only by passenger ferry, with transportation limited to golf cart, bicycle, or foot. The seasonal nature creates intense summer periods followed by quieter winter months, requiring year-round flexibility. This opportunity is ideal for someone seeking a dramatic change of pace who values natural beauty, close community relationships, and unique business challenges.
If your background matches these requirements and you're ready to embrace island living, please apply now with your resume. We'll reach out right away if you're a strong match.
Director, Corporate Taxation
Operations director job in Wilmington, NC
AAA Club Alliance is seeking a Director, Corporate Taxation to join our team! This role leads all aspects of the company's tax strategy, compliance, and financial administration of defined benefit plans. The Director is responsible for minimizing tax liability through proactive planning, ensuring full compliance with federal, state, and local tax regulations, and supporting strategic decision-making in partnership with the Finance Leadership Team. This role also oversees the financial management of the company's defined benefit and non-qualified retirement plans, including funding strategies and compliance with accounting and reporting standards.
What We Offer:
As part of our team, you'll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:
* Competitive annual salary; the starting base compensation for this position is: $103,086-$180,453*
* Annual Bonus + Annual Merit Increase Eligibility
* Hybrid schedule (3 days on-site weekly)
* Comprehensive health benefits package
* 3+ weeks of paid time off accrued during your first year
* 401(K) plan with company match up to 7%
* Professional development opportunities and tuition reimbursement
* Paid time off to volunteer & company-sponsored volunteer events throughout the year
* Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
Primary Responsibilities:
* Develop and execute a comprehensive corporate tax strategy to optimize the company's overall tax position.
* Oversee preparation and filing of all corporate federal, state, and local tax returns (~ 400 annually), excluding payroll, ensuring accuracy, timeliness, and full compliance.
* Manage all tax examinations and audits (Federal, State, Local, Sales & Use, Property, and Business Privilege taxes).
* Stay current on tax legislation and advise leadership on implications of regulatory changes.
* Collaborate with external advisors to manage complex tax issues, mitigate risks, and identify savings opportunities.
* Support accounting teams in reconciling tax-related accounts and maintaining accurate tax liability balances.
* Prepare tax footnotes and disclosures for audited financial statements.
* Maintain a comprehensive tax calendar and ensure adherence to all filing and payment deadlines.
* Partner with actuaries to manage the financial aspects of defined benefit (DB) and non-qualified retirement plans, including assumption setting, funding strategies, and valuation reviews.
* Oversee compliance with ASC 715 and ASC 710 and ensure accurate financial reporting of plan assets and obligations.
* Prepare and file annual financial reports and disclosures for pension and retirement plans.
* Evaluate and recommend optimal funding and investment strategies to support long-term plan sustainability.
* Manage the financial administration of Corporate-Owned Life Insurance (COLI) programs and related funding mechanisms for non-qualified plans.
* Partner closely with the VP, Accounting/Controller and senior finance leadership to align tax and benefit plan strategies with overall corporate objectives.
* Lead continuous improvement initiatives to automate and streamline tax processes, ensuring scalability and efficiency.
* Collaborate cross-functionally to maintain compliance with accounting standards, policies, and corporate governance requirements.
* Other duties as assigned
Minimum Qualifications:
* Bachelor's degree in Accounting or Finance required; CPA or Master's in Taxation preferred. Equivalent combination of education, technical training, and experience may be considered in lieu of degree.
* Minimum of 10 years of progressive corporate tax and accounting leadership, including federal, state, and local compliance oversight. Strong command of U.S. tax law, corporate tax reporting, and consolidation (Life/Non-Life and 1120-PC returns).
* Proficiency with OneSource Compliance and OneSource Tax Provision software (or equivalent) required.
* Experience with Workday General Ledger and multi-entity accounting environments required.
* Experience in corporate or shared services finance supporting joint ventures or complex organizational structures preferred.
Knowledge Skills and Abilities:
* Strategic thinker with deep analytical and problem-solving skills.
* Proven ability to drive process improvements and tax efficiency initiatives.
* Strong leadership and team development capabilities.
* Excellent communication skills and ability to engage with senior management and external stakeholders.
* Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment.
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Management
Auto-ApplyRegional Director, Operations
Operations director job in Carolina Beach, NC
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.
About the Role
The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams.
You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities.
The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently.
What You'll Do
Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve.
Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge
Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic
Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics
Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress
Support with onboarding and change management as new practices are either acquired or built de novo
Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity
Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to:
Implementation of the Hopscotch care model to deliver clinical results
Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships
End-to-end patient experience
In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets
About You
You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include:
Bachelor's degree required
Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day
Strong management skills with passion for leading people and working with a team
Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication
Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results.
Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results.
Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
Mission alignment to support an organization working to transform healthcare in rural America
From a cultural perspective, you:
Create a culture of excellence, by bringing your best and encouraging the same from those around you
Put service to patients first and encourage the same of those around you
Take ownership and accountability for your work and for delivering results for patients
Assume the best in others and bring solutions to challenges with a focus on moving forward together
Show an active commitment to the team by collaborating and communicating proactively
Demonstrate a dedication to continuous improvement, in clinical and cultural settings
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Auto-ApplyOperations Manager - Behavioral Health & Developmental Medicine
Operations director job in Wilmington, NC
Primary Function: This position is responsible for providing operations management for the Departments of Developmental Medicine, Psychiatry, Neuropsychology and Psychology. This entails providing leadership, organization, planning, direction, and coordinated administration to the operational aspects of the assigned departments. This position exists to support the Administrative Director of Behavioral Health and Developmental Medicine and the Division Chiefs. The Operations Manager plays a lead role in operations improvements by functioning as an analyst, facilitator and/or project manager as required; ensures that improvements are made in operational practice to improve the quality of care provided through resources utilization, operational assessments and productivity management; collaborates and communicates with key members of the Practice and Organization as well as outside organizations, maximizes efficiencies through consistent policy application; provides oversight and/or direction to department supervisors; provides input in the development of the operation and capital budget for the department; is responsible for ensuring excellence in customer service in all areas.
Works collaboratively with the Administrative Director in the following areas of responsibility:
Developing Standards of Practice within Behavioral Health and Development. Assists in establishing standard practices, policies, and operating procedures to ensure a timely, efficient, and positive patient experience.
Evaluating work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available.
Assisting departmental leadership to attain performance measurement goals and assist departmental leadership to attain clinical effectiveness targets and strategies annually.
Project Management as required.
Participating in the development and administration of the operation and capital budget for the department.
Quality Assurance and Improvement
Monitor systems, identify opportunities to improve services, write reports, make recommendations, and implement changes to improve quality of care through resource utilization, operational assessments, and productivity management.
Collect data and information about patient access, prepare reports and analyses, and use published standards to identify progress or adverse trends. Implement changes when needed.
Act as an intermediary between patients, families, referring community, departments, and staff.
Keeps and maintains access metrics for each area relative to wait times for patients, templates, next available appointment, etc.
Provide oversight and/or direct supervision to Behavioral Health and Development administrative support staff.
Participate in the recruitment and training of new associates and assure the development of associates through orientation and training programs and through work experiences.
Provides necessary training and education to ensure consistency of performance in all administrative areas.
Define performance expectations for all administrative staff positions through the Performance Management System, including department-specific job descriptions and measurable performance standards.
Create an environment that encourages and supports self-development and learning for all associates through regular feedback.
Make recommendations on staffing levels needed to meet the demands of changing patient volumes and relevant data metrics to ensure performance standards are maintained.
Evaluate work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available.
Monitor accruals, overtime, and scheduled/unscheduled time off for the preparation and submission of staff and physician payroll in Kronos.
Process and track accounts payable and reimbursement requests.
Submit and monitor all office, medical, and non-medical supply and equipment purchases.
Customer Service and Satisfaction; Service Excellence
Represent and demonstrate a commitment to excellence in Customer Service and Patient Experience within the Department of Pediatrics. Identify opportunities to improve services, make recommendations, and implement actions. Includes participating in organizational service excellence initiatives.
Investigate, document, and respond to customer complaints to identify opportunities to improve operational processes, quality of care, and patient satisfaction.
Monitor/ensure compliance of department personnel, financial, and administrative policies.
Embrace and consistently demonstrate Nemours Core Values. Create and support an environment that fosters teamwork, respect, cooperation, accountability, and trust.
Job Requirements:
Bachelor's degree required
5 plus years of job related experience
Behavioral health experience preferred strongly preferred. Experience with behavioral health payor contracts and insurance knowledge preferred
Auto-ApplyDirector of Global Manufacturing Services
Operations director job in Jacksonville, NC
The Director - Global Manufacturing Services is responsible for leading Stanadyne's Advanced Manufacturing Engineering element of "Relentless Pursuit toward the Ideal State of World Class Operations" (Safe Workplace, Defect Free, Zero Waste, on Demand, One by One), establishing a culture of driving out Waste and building Benchmark Manufacturing Processes. Developing and implementing the Bill of Process (standardizing the way we design processes, designing safety, quality and manufacturability into processes, participate with developing standard work, standardizing equipment and spare parts, best practice manufacturing and preventive maintenance, sharing overall best practices) for Stanadyne's Global Operations and supporting the Stanadyne Business System (SBS). Developing the Global team that promotes customer satisfaction and that positively impacts the financial performance of Stanadyne. Embraces and supports the "One Stanadyne" business model.
RESPONSIBILITIES:
* Develops, implements, manages, and integrates a Process Lean Road Map for manufacturing site locations.
* Ensures world-class capabilities to support customers' specifications around process, to establish efficient, cost-effective requirements for ease of manufacturing and reproducibility.
* Drives implementation of the FIVE levels of Process Design (Do not Pass Defects/Wastes, Best System, Best Pathway, Great System and Product Connection, Rigorous Improvement Activity).
* Partners with the Global Opex team to align with the Stanadyne Lean Opex model.
* Supports benchmark levels of Practical Problem Solving (A3 Thinking, Problem Solving).
* Drives Global standardization, shares knowledge globally, across SBUs in a systematic fashion - Yokoten.
* Establish a culture of leaders as teachers & trainers - educates and trains team members, as to their impact in supporting upper quartile Stanadyne performance.
* Implements Design for Manufacturing concepts with the global design teams.
* Drives great working relationships with Program Management, Product Design, Plant and Supplier teams to develop benchmark processes - our Plants need to be Selling Tools.
* Collects current processes, global equipment inventories, creates and maintains log of both.
* Develops and creates centers of excellence for specific processes, key components around. Nozzle manufacturing and pump head manufacturing are examples.
* Develops a Standard BOP (Bill of Process), DFMEA, DFM, highlighting core processes and driving internal Make versus Buy. Develops a global organization that is capable of implementing the Stanadyne Bill of Process Operating Principles DFMEA, DFM highlighting core processes and driving internal Make versus Buy. Supporting the Stanadyne Model Line process and model.
* Optimized processes for each area (Laser Welding, Assembly, Machining, Grinding, Testing, …), standardize globally, including TPM, common equipment, spares
* Global Stanadyne Leaders - collaborate with Product Engineering, Plants, Program management, Procurement for DFM, insourcing/on-shoring opportunities
* Plant Process Engineering leadership, Functional Leaders, Finance Leaders
* Partner with Top Global Integrators, design and implement Benchmark Lean Processes
* Build strong relationships with Best-in-Class integration partners, execute flawless launches & processes.
* Implements Process SPD, SWI, 6S, LPAs and Strategic A3s- Annual Planning and Daily, Weekly, Monthly execution that supports the Stanadyne Annual and AOP Business Processes.
* Develops Benchmark Level Capacity Modeling and Planning.
* Drives high return investment on assets, "Most Simple Manufacturing Method", fully utilizes capital for facilities and equipment, and manages CAPEX processes with finance.
* Implement installed capacity models, values for square footage utilization, with the focus on fully optimizing facility space management and visibility in CAPEX requests and overall planning.
* Designs, implements and documents Standard Work for Benchmark Process, Kaizen and Process Improvement, testing and inspection.
* Starts with NPD - Supports concurrent engineering efforts by participating in design development projects with a focus on DFS/E, DFM, optimized PPH, low scrap, benchmark Cp/Cpk, and customer requirements.
* Strong DFMEA, PFMEA, Control Plans, SWIs.
* Ensures Waste Elimination, Labor and Overhead Productivity gains Year-Over-Year, Kaizen thinking and A3 Problem Solving.
* Interacts with Internal Customers and External SMEs to identify opportunities to improve SQDCM and establish feedback with manufacturing and product development team members.
COMPETENCIES
Kaizen, Continuous Improvement Mindset.
Communication Proficiency.
Decision Making.
Organizational Skills.
Problem Solving/Analysis.
Results Driven.
Technical Capacity.
Thoroughness.
Time Management.
Competent with Microsoft Office Packages, CAD/Catia, and Mini-tab
EDUCATION, EXPERIENCE AND KNOWLEDGE:
* Require a Bachelor's degree in a technical or business discipline.
* 10+ years' quality manufacturing experience in the Automotive Space. Ideally, at the Tier 1 level. Experience with aftermarket and remanufacturing businesses is highly valued.
* Rotations through Materials, Quality, Lean, Operations, Plant Leadership.
* Demonstrated track record of success with developing a Global Advanced Manufacturing Engineering strategies and deploying Lean systems while improving the execution of operations, overall business processes, products to our internal and external customers.
* Hands-on experience in the areas of implementing Lean Processes/Tools, transactional lean, managing Advanced Manufacturing Engineering and demonstrated accomplishments in project management and process improvement initiatives.
* Experience in global leadership, change management and ability to work effectively within a matrix environment
* Strong process development background with demonstrated proficiency to gain organizational commitment and agreement to execute new processes
Stanadyne is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, color, marital status, sexual orientation, disability, veteran status or any other protected class.
Operations Manager @ Hampton Inn Eastwood
Operations director job in Wilmington, NC
Job DescriptionDescription:
The Operations Manager is responsible for Hotel Operations, with direct oversight of the Guest Services manager and the Hotel Reservations Systems. This position reports directly to the Assistant General Manager and will help to inform planning and development for Front Desk, maintenance, F&B and housekeeping departments. The Operations Manager will work closely with the Guest Service Manager ensuring back-of-house operations and front-of-house operations are coordinated. The Operations Manager will work with the guest services manager to manage Front Desk staff and operations to ensure excellence in product and service is provided to all guests.
Responsibilities:
o Oversee day-to-day front of house operations, including housekeeping, and hotel reservations; Fill in as Rooms Inspector when needed
o Oversee property management system and integration with all external systems to ensure proper function
o Oversee systems used to manage guests, as well as maintenance work orders to make sure staff are utilizing these appropriately
o Collaborate with General Manager as follows:
o Front Desk training
o Drafting Front Desk schedules to ensure appropriate staffing
o Manages and motivates all front office personnel with the supervision of staffing, training, discipline, scheduling, and performance, hires employees as directed by GM
o Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting.
o Manages Guest Services Relations, Training, and Guest Response processes. Investigates and makes a record of guest complaints
o Ensuring that product is adequately servicing guest needs and expectations
QUALIFICATIONS:
o Must be able to work all shift including weekends and evenings
o Must have demonstrated computer skills for guest registration, reservations, reporting, etc.
o A minimum of average financial comprehension to understand and interpret numbers as they apply to operations in hotels
o Proficient supervisory skills
o Capable of developing and training subordinates
o High level of patience, problem solving skills, tact, diplomacy to defuse anger and resolve conflicts/disputes
o Duties are subject to change and additional responsibilities/tasks may be assigned
Requirements:
Restaurant Operations Manager
Operations director job in Jacksonville, NC
Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
All employees are eligible for the following:
* One Shift - No Night Shifts. Ever.
* Opportunity to grow your career with a great company and great people!
* 24/7 Employee Assistance Program
* 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)*
* As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance.
* Life Insurance*
* Short Term Disability*
* Long-Term Disability*
* Dental*
* Vision*
* Health Insurance*
* Bright Horizon - back up child and elder care*
* Spot Insurance*
* Supplemental Insurance (accident, critical illness, indemnity) *
* Meal Discount
* Complimentary premium access to the Calm App, plus 5 gift subscriptions
* Unlimited access to medical and behavioral telemedicine through Cirrus MD
* Tuition Reimbursement & High School Diploma Program
* Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
* Childcare Discount Program
* Paid Time Off (PTO)
* Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment
Responsibilities
About the Position
First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues.
We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.
Key Responsibilities
* Learns and supports our You First culture and core values
* Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
* Understands that we source great food for a reason and that our recipes must be followed
* Knows the restaurant sales and traffic goals - and works to exceed them
* Coaches and observes the First Watch Five Steps of Service being implemented at every table
* Understands the background story of our 10 Commitments - and puts them into action
* Responds with a sense of urgency to both customer and employee concerns
* Communicates and takes immediate ownership of repair and maintenance issues
* Is certified in food safety - and identifies and coaches in all areas of safe food handling
* Is continuously scouting for and interviewing candidates to join our team
* Keeps our company assets secure; including computers, point of sale, security systems and equipment
* Understands the key responsibilities of every position in the restaurant
* Puts an immediate stop to any inappropriate behavior, investigates as needed
* Trains, coaches, and develops team members daily
* Recognizes performance that goes above and beyond
* Accounts for all daily revenues and deposits
* Completes our admin duties - and gets required paperwork in on time
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Auto-ApplyLandscape Lighting Operations Manager
Operations director job in Wilmington, NC
Benefits:
Bonus based on performance
Competitive salary
Free uniforms
Training & development
JOB SUMMARYAn Outdoor Lighting Perspective Landscape Lighting Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment. ESSENTIAL DUTIES & RESPONSIBILITIES
Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff
Provides regular and recurring goal setting, mentoring & feedback to all direct reports
Ensures that all employees are formally reviewed at least once per year
Identifies potential leaders and develop them for advancement accordingly
Continuous strategic planning, including suggested changes to vision and business plans
Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance
Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards
Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability
Objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions
Prepares performance reports by collecting, analyzing, and summarizing data and trends
Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies
Working occasional nights to perform night time demonstrations or nighttime adjustments
Installation and servicing of low voltage lighting and holiday lighting
ESSENTIAL SKILLS & ATTRIBUTES
Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service
Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele
Ability to work both independently and as a team player
Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment
Excellent managerial skills with an understanding of how to hire employees who fit job requirements
Ability to teach, train, mentor, evaluate and motivate staff
Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges
Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication
Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees
Ability to exercise good judgment and self-control
Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
Ability to work autonomously and understand when a superior needs to be involved in decision making
Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job
EDUCATION, TRAINING, EXPERIENCE
Minimum of 1-year industry experience preferred, and/or
3 years management experience; or any combination of the above
Computer skills, with a strong working knowledge of the primary Microsoft Office programs
Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening
PHYSICAL REQUIREMENTS
Able to lift & carry items up to 50lbs
Able to sit at a desk comfortably while working on a computer, for extended periods of time
Able to climb a ladder
Able to use a shovel and power tools to install outdoor lighting
Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace.
Compensation: $50,000.00 - $60,000.00 per year
Since 1995, Outdoor Lighting Perspectives has been delivering beautiful outdoor lighting displays for homes, businesses, hospitality buildings, and countless other properties. We have installed over 150,000 displays and understand what it takes to do outdoor lighting the right way. No other company offers more experience than us, so when you trust our designers for your outdoor lighting project, you can count on a flawless result that you'll fall in love with every time the sun goes down.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Outdoor Lighting Perspectives Corporate.
Auto-ApplyOperations Manager
Operations director job in Jacksonville, NC
Job DescriptionDescription:
Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve.
We believe in Access, Value-Based Care, Innovation, and Dedication to Quality.
JOIN OUR TEAM!
We are hiring an Operations Manager, covering our Onslow (Jacksonville) and Wayne (Goldsboro) County offices. This position will be based in our Jacksonville office daily, with travel to Goldsboro on a routine basis. This position is available immediately.
The role of the Operations Manager (OM) is to provide management of the branch's daily operations and the overall supervision and productivity of the office staff across all interdepartmental functions. The OM is responsible and accountable for the growth and success of their branches' revenue and margins while promoting Avid Health's mission and core values of delivering and providing access to affordable, quality, and innovative care for improved health outcomes of our clients in the community and for our payers.
Essential Job Responsibilities
Provide management and supervision of the branches' daily operations across all interdepartmental functions to ensure business continuity while maintaining an efficient, productive, and positive office culture and employee experience.
Provide the overall supervision of all administrative and field employees' productivity, recruitment, hiring, training, evaluation, and termination for branch locations in accordance with company policy and operational needs.
Coordinate and oversee work and on-call schedules for branch employees.
Plan, implement, and monitor key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
Analyze current operational processes and performance to recommend solutions for improvement where necessary.
Perform annual employee reviews and provide constructive feedback on their performance to help them meet professional goals.
Work with Senior Management in developing annual budget plans for the branches and manage annual adherence to branch budget and expense approvals.
Responsible for developing branch specific operational plans, recruitment, and marketing strategies to achieve annual revenue, margins, and growth goals in all service delivery markets.
Collaborate with leadership on the development, communication, and implementation of effective growth strategies and explore revenue opportunities in new service delivery markets and programs.
Act as lead "client-care liaison" through direct contact with client, family, and contracts/payors to ensure effective intake process, client satisfaction, and continuity of care.
Serve as primary liaison between branch staff and corporate departments to provide branch operational information, answering questions, and responding to requests.
Support billing efficiency by ensuring branch payroll functions adhere to all contracted referral hours and do not exceed the authorized hours without prior approval.
Work with the Compliance and Clinical Teams to ensure adherence with accrediting and licensing bodies, ensure branch meets all survey requirements for positive outcomes.
Participate in Corporate quarterly QI meetings and provide operational, compliance, and quality data specific to branch reporting, meeting with regional and branch leadership.
Collaborate with Compliance and Clinical Teams to implement and communicate branch compliance and quality assurance initiatives.
Establish and maintain effective and responsive relationships with contract payers and serve as a key partner relative to payer contracting related to Value-Based Purchase (VBP).
Implement and monitor all company policies and procedures for branch location.
Adhere to all applicable Federal, State, and local regulations, as well as contract requirement, HIPAA, and Joint Commission standards.
All other duties as assigned.
You have a lot to offer! And so do we!
Benefits:
Competitive pay, paid weekly
Medical Insurance (choice of 3 plans), with company contribution
Dental Insurance
Vision Insurance
Life and AD&D Insurance
Short and Long-Term Disability Insurance
401k plan with company match
Paid Time Off
Holiday Pay
Ongoing training
Performance based bonus
Avid Health at Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Requirements:
Education: Minimum High School Diploma (or equivalent). Some college preferred.
Travel: Travel will be required for business purposes. Candidate must have a valid driver's license issued by the state in which they work and a satisfactory driving record.
Skills:
Excellent leadership skills and a big-picture method for approaching tasks.
A specific understanding of geographical/cultural requirements of branch office is preferred.
Ability to use computerized systems and software such as Microsoft Office (Excel, Word, PowerPoint, etc.).
Satisfactory verbal and written communication skills.
Ability to work well under pressure.
Additional Requirements:
Knowledge of all applicable Federal, State, and local laws and regulatory requirements, with HIPAA and Joint Commission experience preferred.
Bilingual - English/Spanish a plus.
Operations Manager (Site)
Operations director job in Jacksonville, NC
Job Description
Operations Manager (Site)
Jacksonville, NC
Manages the activities of training sites. Develops and implements policies and procedures and ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets.
Required Qualifications:
Secret Clearance
Experience managing a dispersed workforce in support of DoD training range requirements
Preferred Qualifications:
Familiarity with synthetic training environments
Experience:
Seven (7) years of DoD training range experience
Three (3) years of managerial experience with DoD efforts
Education:
Required: Highschool Diploma or GED equivalent
Desired: Bachelor's degree in STEM and/or management field
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
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Job Posted by ApplicantPro
Operations Manager
Operations director job in Jacksonville, NC
Job Description
JRAD is seeking a candidate for an Operations Manager who is responsible for overseeing day-to-day operations, ensuring activities are conducted efficiently and in accordance with established guidelines and compliance standards. The role includes developing and implementing procedures, managing staff, and promoting coordination across functions. It also involves monitoring performance, supporting goal achievement, and ensuring adherence to timelines, budgets, and regulatory requirements.
Roles/Responsibilities:
Manages the activities of training sites.
Develops and implements policies and procedures
Ensures compliance with these procedures.
Evaluates activities to improve efficiency and effectiveness.
May coordinate communication between different functions.
Manages subordinate employees in the day-to-day performance of their jobs.
Ensures that project/department milestones/goals are met and adheres to approved budgets.
Required Skills and Education:
High school Diploma or GED equivalent
Seven (7) years of DoD training range experience
Three (3) years of managerial experience with DoD efforts
Experience managing a dispersed workforce in support of DoD training range requirements
Desired Skills:
Bachelor's degree in STEM and/or management field
Familiarity with synthetic training environments
Security Clearance:
Active Secret Clearance
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:
Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.
PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
Vacation Rentals Operations Manager - Oak Island Accommodations
Operations director job in Oak Island, NC
As the Operations Manager you can look forward to:
Managing daily operational activities to ensure smooth and efficient functioning of the organization
Monitor workflow and processes, adjusting as needed to optimize performance
Provide the highest level of customer service to our guests and homeowners
Supervise and lead the Maintenance, Housekeeping, and Linen Departments to include assistance in hiring, training, and evaluating team members
Supervision of direct reports as well as assistance with HR issues within relevant departments.
Process and approve timecards for direct reports.
Set performance goals and objectives for staff, providing guidance and support to achieve goals
Engage in bi-weekly one-on-ones with direct reports.
Lead weekly Operations L10.
Report to all executive team members on relevant issues and goals with Operations.
Direct and coordinate emergency management plan (?)
Analyze and approve annual linen order.
Regular oversight of work order completion rates and aging of open work orders.
Regular oversight of housekeeping call backs/vendor performance.
Regular oversight of linen call backs and operational performance of linen department.
Analyze and review pertinent data within all operations departments to improve overall operational efficiency.
Work with other executive team members as needed to maintain productive collaboration between Operations and other departments.
Maintain controls for stock and loaner inventory to reduce expenses and waste.
Engage in issue resolution with Owners and Guests when necessary.
Assists Sales/Finance Manager in ensuring expenses are on target.
Provides projected expenses to Sales/Finance manager for annual budget including but not limited to: tools, stock,
loaners, and building upgrades.
Oversees vehicle maintenance program which includes routine maintenance, unforeseen maintenance, and regular
inspections for asset protection.
Manage Breezeway software to ensure accuracy and function for all departments.
Lead/Oversee implementation of new standard operation procedures within OIA as deemed necessary
Develop and execute plans to streamline operations and reduce waste
Assist the General Manager in the management of operational budgets, ensuring cost control and financial efficiency
Other duties as assigned
Minimum Required Skills:
Experience in the vacation rental industry in an operations management or similar role
Experience managing a team of 10+ employees
Strong computer skills and proficiency in Word and Excel
Experience in Breezeway
Strong leadership and team management skills
Excellent written and oral communication skills
Excellent customer service skills
Must have a valid drivers license and reliable transportation
Must be available to work weekends and holidays to support business needs
Desired Skills & Competencies:
Bachelors degree preferred
Experience within the field
NC Real Estate license or ability to obtain a license
Physically you can anticipate to:
Express or exchange ideas by means of the spoken word via email and verbally
Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
Not substantially exposed to adverse environmental conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
#LI-DNI