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Operations director jobs in Wilmington, NC

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  • Director of Operations

    Well Care Health 4.4company rating

    Operations director job in Wilmington, NC

    The Director of Operations works under the supervision of the Regional Director of Operations or VP, Home Health Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market. • Providing effective and strong leadership to all Market teams. • Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover. • Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics. • Assuring Market's compliance with all applicable rules, regulations and standards. • Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners. • Planning, developing, implementing and evaluating home health services, programs and activities. • Performing other appropriate duties as assigned. PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility. 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. 1.0 20% CUSTOMER SERVICE: 1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by: Agency responds to all customers in a courteous, sensitive and respectful manner. Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures. Participates in community outreach activities that promote goals and objectives of the Market. 1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available. 2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT 2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals. 2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.) 2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by: Negotiating contracts for services that are more favorable to the Agency. Changing processes that increase efficiencies and/or reduce salary or non-salary expense. Eliminating activities that are non-productive. Meeting strategic targets for direct and total cost per visit. 2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations. 3.0 15% HUMAN RESOURCE MANAGEMENT 3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by: Managing by walking around on all shifts. Completing employee performance appraisals when due. Maintaining the progressive disciplinary process with counseling and documentation. Applies agency policy consistently across all positions. 3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average. 4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES 4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies. 4.2 5% Admissions will meet or exceed annual agency goal. 4.3 5% Completes annual agency evaluation. 5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK 5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by: Communicating in a positive and productive manner, demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional/personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other Well Care company team members. Gathers feedback and input from the staff when making changes in the agency. 5.2 10% Creates an environment of accountability as evidenced by Staff members demonstrate OASIS competency. Agency demonstrated effective care planning and utilization management. Measures of Success are signed by all staff and implemented with monthly review for staff. Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual. 5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner. 6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION 6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by: Being an active participant in community service projects, service clubs or associations. Taking leadership role in community activities. Being an active member in local, state and/or national professional organizations. Taking a leadership role in professional organizations. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.
    $78k-121k yearly est. Auto-Apply 8d ago
  • Director of Stadium Operations

    Wilmington Sharks

    Operations director job in Wilmington, NC

    Wilmington Sharks Baseball Club - Wilmington, NC Full-Time | Seasonal Peak Hours Required About the Wilmington SharksThe Wilmington Sharks are a proud member of the Coastal Plain League, delivering affordable, high-energy summer baseball to the Cape Fear region. We are committed to creating exceptional fan experiences and maintaining a first-class ballpark environment for players, partners, and the community. Position SummaryThe Director of Stadium Operations is responsible for overseeing all day-to-day operations of Buck Hardee Field on game days and non-game days, ensuring a safe, clean, efficient, and fan-friendly environment. This role leads all facility management, event operations, food & beverage (F&B) services, game-day staffing, and vendor coordination. The ideal candidate is organized, solutions-focused, and thrives in a fast-paced, hands-on environment. Key ResponsibilitiesStadium & Facility Operations Oversee all operational aspects of Buck Hardee Field, including maintenance, cleanliness, safety, and compliance with local regulations. Develop and execute stadium readiness plans for games, events, and special activities. Manage relationships with facility partners, city staff, contractors, and service providers. Maintain inventory of stadium equipment, supplies, and materials. Food & Beverage Management Manage all F&B operations including concession stands, portable vendors, catering, and hospitality areas. Hire, train, and supervise seasonal F&B staff, ensuring high service standards. Create menus, pricing, and inventory systems to maximize revenue and minimize waste. Coordinate with vendors for product ordering, deliveries, and equipment needs. Ensure compliance with food safety and alcohol service regulations. Event & Game Day Operations Lead the execution of all game-day operations, including stadium setup, fan flow, cleanliness, sanitization, and post-game teardown. Coordinate with ticketing, promotions, marketing, baseball operations, and corporate partnerships to ensure seamless event delivery. Manage emergency response protocols and ensure guest safety. Staff Management Recruit, hire, schedule, and manage seasonal game-day staff including operations crew, F&B staff, ushers, parking attendants, and cleaning teams. Train staff on guest service expectations, safety procedures, and operational policies. Foster a positive, professional team culture. Budgeting & Administrative Develop and manage budgets for stadium operations and F&B. Track expenses, revenue, inventory, and cost controls to maximize operational efficiency. Produce post-event reports, maintenance logs, and operational plans. Qualifications Bachelor's degree preferred or equivalent experience in facility management, sports management, hospitality, or related field. Minimum 2-3 years of experience in stadium/venue operations, food & beverage management, or large-scale event operations. Strong leadership and team-building skills. Ability to work long hours, including nights, weekends, and holidays during the season. Knowledge of food safety, ServSafe certification or ability to obtain. Excellent communication, organizational, and problem-solving skills. Ability to lift up to 50 lbs and work in outdoor conditions. Why Join the Sharks? Play a direct role in shaping the fan experience for one of the Coastal Plain League's most exciting summer franchises. Work in a collaborative, energetic environment where creativity and initiative are valued. Opportunities for growth within stadium operations and sports management. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $77k-138k yearly est. 33d ago
  • Director of Operation (MSP)

    Cw It Support

    Operations director job in Wilmington, NC

    Director of Operations - CW IT Support Location: Wilmington, NC (On-Site) Full-Time | Leadership Role | Growth-Driven Are You a Results-Driven Leader Ready to Take CW IT Support to the Next Level? CW IT Support is on the hunt for a Director of Operations-a dynamic, process-driven leader who thrives on efficiency, accountability, and team development. This is an opportunity to lead a fast-growing MSP, optimize operations, and ensure our clients receive top-tier IT support. If you're a strategic thinker with a passion for customer success, team leadership, and operational excellence, we want to meet you! Why CW IT Support? Fast-growing IT support provider with a strong client base Work with a high-energy, results-oriented team We believe in Extreme Ownership, Continuous Improvement, and Customer Excellence Opportunities for career growth and professional development Check out our company culture and benefits at: *************************** What You'll Be Doing ✅ Overseeing Operations: Lead and optimize our service delivery, client onboarding, and project execution ✅ Driving Customer Success: Maintain 95%+ CSAT rating and ensure 100% client retention ✅ Scaling Efficiently: Improve processes to drive profitable revenue growth ✅ Building a High-Performing Team: Recruit, train, and mentor top-tier IT professionals ✅ Optimizing Performance Metrics: Monitor KPIs, track operational goals, and ensure service excellence Reports directly to the company president, who oversees revenue generating activities What We're Looking For ✔ Leadership & Problem-Solving: Strong ability to analyze issues, make data-driven decisions, and drive results ✔ Technical Knowledge: Advanced IT Skillset around servers, networks, and M365; experience in IT operations is a MUST ✔ High Standards: Passionate about efficiency, organization, and accountability ✔ Strong Communication: Clear, professional, and proactive in both verbal and written communication ✔ Drive & Adaptability: A growth-oriented mindset and ability to thrive in a fast-changing environment Perks & Benefits ✨ Competitive salary + performance incentives + 100% Health / Dental / Vision + 401(k) match ✨ Career advancement in a rapidly growing company ✨ Be part of a team that values employees, clients, and the community Ready to apply? Visit *************************** Let's build something great together!
    $77k-138k yearly est. 60d+ ago
  • Director of Operations and Clinical Services

    First Day Homecare-Nc Southeast

    Operations director job in Wilmington, NC

    Job DescriptionBenefits: Bonus Potential Paid Time Off (PTO) Weekly Pay Medical, Dental, + Vision Insurance Competitive salary 401(k) Flexible schedule Opportunity for advancement Schedule / Expected Work Hours: Available Monday through Friday, 9:00a - 5:00p. The position may require participation in clinical on-call rotation (phone support only). Job Summary Responsible for the direction of all home care clinical services. Establishes, implements, and evaluates goals for providing home care services that support the mission and philosophy of the Agency. Reports to: Administrator Provides Supervision to: Clinical Supervisor(s), and in the absence of Clinical Supervisor(s), to all direct care staff Responsibilities Oversee and monitor all direct and indirect services provided to Agency home care clients. Participate in strategic planning, policy development, and budgeting for the Agency. Develop and review policies and procedures to ensure compliance with regulations. Maintain communication with medical practitioners and assess new client eligibility for home care. Oversee medical record reviews, ensuring compliance with legal and accreditation standards. Implement and evaluate orientation, in-service, and continuing education programs for staff. Manage supplies, equipment, and clinical operations to support client-specific care needs. Administer the Agencys Quality Assurance and Performance Improvement (QAPI) program and perform client assessments as needed. Qualifications Graduate of an accredited school of professional nursing. BSN preferred. Current license as a Registered Nurse in the state(s) of practice with at least two (2) years of homecare experience and one (1) year of supervisory experience. Excellent verbal and written communication skills and strong interpersonal skills. Must be a licensed driver with an automobile insured in accordance with Agency and state requirements. Current CPR certification. Company Overview First Day Homecare is a leading homecare provider with locations across the US specializing in pediatric Private Duty Nursing services and other home and community-based services. As the first and only franchise in the US to specialize in pediatric Private Duty Nursing, we are driven by our commitment to make a positive impact on the lives of those we serve. Our services vary from location to location but may include Personal Care Services, Private Duty Nursing, and ABA (Autism) Therapy. Join our team and be a part of a mission to bring specialized, family-centered care to children and others in need. With First Day Homecare, today is the First Day of better days. Company Purpose/Mission First Day Homecare strives to improve the lives of its clients by providing comprehensive care, oversight, and collaboration to children and adults who are either aging in place, medically complex, or living with chronic conditions. Company Values Standards of Care: Our policies and procedures will follow industry standards and evidence-based practice, ensuring the best possible outcomes for our clients. Collaboration: We will work closely with family members, physicians, other healthcare providers, or anybody else in the client-defined circle of care. Over-communication: We will do our best to ensure our clients have all the information they need when they need it. People First: We will prioritize people over profits, ensuring that their well-being, growth, and satisfaction are at the heart of every decision we make. Transparency: We strive to be open and honest in all interactions, especially in times when our service has fallen short.
    $83k-125k yearly est. 26d ago
  • General Operator

    Garney 4.0company rating

    Operations director job in Leland, NC

    GARNEY CONSTRUCTION A Heavy Equipment Operator position in Leland, NC is available at Garney Construction. To be considered for this position you must have previous construction experience. As an operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditching, clearing, looming, fine grading, and final clean up. The heavy equipment operator may perform functions of a laborer as required. WHAT YOU WILL BE DOING * Operate heavy equipment safely as part of a crew. * Perform Operator-level maintenance on the machine. * Understand safe working loads and signals. * Must be willing to work overtime as required. WHAT WE ARE LOOKING FOR * 3 years of construction experience. * Firm knowledge of equipment operations and maintenance. * Must be willing to work overtime as required. * Willing to travel. LET'S TALK THE PERKS! * Employee Stock Ownership Plan (ESOP) * 401K Retirement plan * Health, dental, and life insurance * Bonus program * Paid holidays * Paid time off * Flexible Spending Account (FSA) or Health Savings Account (HSA) * Long-term disability CONTACT US If you are interested in this Heavy Equipment Operator position in Leland, NC then please APPLY NOW. For other opportunities available at Garney Construction go to careers.garney.com. THE BENEFITS OF WORKING AT GARNEY Free medical, prescription, dental, and vision plans ($0 premiums) Virtual doctor visits with no co-pay Shares of company stock at no cost starting your first day 401(k) plan with a 3.5% match Student loan resources Weekly paychecks Paid time off 8 paid holidays Health Savings Account (HSA) with a lump sum and matching contributions Free life insurance & disability policy Free access to healthcare coordinators Counseling sessions with mental health professionals at no cost Access to consultations with legal/financial professionals at no cost Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more 50% employee discount in the Garney apparel store BUILDING SUSTAINABLE FUTURES WITH THE WORLD'S MOST PRECIOUS RESOURCES-WATER AND PEOPLE. EEO - it's the law poster Right to work This organization participates in E-verify Nearest Major Market: Wilmington
    $91k-164k yearly est. 15d ago
  • Senior Field Services Operations Staff Manager

    GE Vernova

    Operations director job in Wilmington, NC

    SummaryThe Senior Field Services Operations Staff Manager is a senior operational leader within GVH Field Services and reports directly to the Executive Outages Leader. This role provides strategic and operational leadership for the Field Services Training organization, Field Outage/Project Staffing, SIOPs, the Wilmington Field Service Center (WFSC), and the San Jose Training Center. The position is also accountable for contractor and vendor alliance relationships, ensuring strong performance, alignment, and execution quality in support of outage operations. This leader plays a critical role in driving operational excellence, standardization, and continuous improvement across Field Services. This is an onsite position located in Wilmington North Carolina.Job Description Roles and Responsibilities Include but are not limited to: Lead the Operations organization, including Staffing & SIOPs, Training, Contractor Alliance Management, WFSC operations, San Jose Training Center, and the Outage Project Management Office Coordinate resources to achieve operational excellence and business goals, including maintaining and managing Field Services KPIs. Develop and implement standardized business processes, process controls, and daily operational metrics. Support strategic manpower planning using SIOPs and ensure effective tactical staffing during outage seasons. Oversee the contractor/vendor alliance strategy, including performance management, relationship oversight, and continuous improvement. Lead the Field Services Training organization, including leadership development programs, the Field Engineering Program (FEP), and internship/co-op programs. Manage the Outage Project Management Office and partner with Operations Finance to ensure successful planning, budgeting, and execution of outages. Responsible for the Inflation Reduction Act (IRA) and prevailing wage program implementation for applicable work scopes. Responsible for organizational LEAN initiatives including sharing best practices across Field Services product lines to ensure project delivery optimization. Interpret internal and external business challenges and recommend best practices to improve products, processes, and services. Own budgets for Field Services Capital, Training, and NPIs Partner with Field Services leaders to define and execute overall business strategy and annual operating plans. Oversee schedule development and maintenance to support reporting, forecasting, and decision-making. Provide data analysis, metric trending, and insights to guide strategy, operational improvements, and long-term planning. Serve as a change agent by driving Lean initiatives and embedding continuous improvement across Field Services. Establish and maintain Field Services business procedures. Other relevant duties as assigned Required Qualifications Bachelor's degree in engineering, Business, or related field. Minimum of 10 years' experience in operations, project management, program leadership, Lean management, or Equivalent. Desired Characteristics Strong oral and written communication skills with the ability to influence at senior levels. Demonstrated leadership skills, including coaching and developing senior professionals. Strong financial acumen and accountability. Proven track record in strategic business planning and operational execution. Experience leading large teams in complex, technical environments. Experience transforming complex data into strategic insights. Ability to build consensus across multiple organizations and stakeholders. Experience establishing a vision and translating it into clear, actionable priorities. Prior Field Services or power generation industry experience preferred. Strong customer service orientation and commitment to operational excellence. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $140,300.00 and $233,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 18, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $50k-95k yearly est. Auto-Apply 7d ago
  • Cyber Operations Engineer-VP

    Blackrock, Inc. 4.4company rating

    Operations director job in Wilmington, NC

    About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Overview Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities: * Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours. * Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary. * Act as a mentor for more junior team members. * Performs investigation and escalation for complex or high severity security threats or incidents. * Ensures that all identified events are promptly validated and thoroughly investigated. * Collaborates with technical teams to identify, resolve, and mitigate events. * Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity. * Assists with containment of threats and remediation of environment during or after an incident. * Regularly develop new and interesting use cases for future SIEM logic. * Participate in cyber threat hunts in support of the global cyber operations function. * Assist with forensics investigations. * Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures. * Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock. * Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities. BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team. What the ideal candidate looks like: * 4+ years of experience in security operations center, or similar security technical and operational role is preferred. * University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred. * Action-oriented attitude and willingness to roll up sleeves. * Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc. * Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.). * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.). * Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.). * Intermediate knowledge of Windows and Unix or Linux. * Intermediate knowledge of Firewall and Proxy technology. * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of penetration techniques. * Advanced event analysis leveraging SIEM tools. * Advanced incident investigation and response skill set. * Advanced log parsing and analysis skill set. * Advanced knowledge of ServiceNow a plus. * Strong oral and written communication skills. * Attention to detail. * Strong organizational skills. * Experience with scripting. * Knowledge of forensic techniques. * Integrity and the highest ethical standards. * Rapidly assimilates complex data and information and displays a developed learning agility. * Self-starter with the personal drive to achieve superior performance. * Courage of convictions and the ability to respectfully debate the status quo. * Natural curiosity and desire to always learn. For Wilmington, DE Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $73k-103k yearly est. 21d ago
  • Director of Operations (BCBA) - Sign on/Relocation $ - Jacksonville NC

    Highlights Healthcare

    Operations director job in Jacksonville, NC

    Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers. with Highlights? Competitive compensation up to $145,000 annually Monday through Friday schedule with full-time hours No evening or weekend hours Clinic-based setting Quarterly bonus incentive plan Sign-on bonus Relocation assistance 9 paid holidays Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program 401K plan ACE provider - company provides 16 BACB CEU hours per year Company laptop POSITION OVERVIEW As a BCBA Director of Operations at Highlights Healthcare, you will: Supervise ABA staff for our clients with consideration of dignity and privacy. Monitor the effectiveness of skill building interventions utilizing ABA for children with autism. Conduct psychological analyses and diagnostic testing. Provide supervision to ABA Behavior Technicians on staff. Develop child-specific behavior plan in accordance with the principles of ABA Therapy. Develop and take on projects to improve client service and satisfaction. Develop and take on projects to improve employee performance, retention, and satisfaction. Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods. Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations. Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities. QUALIFICATIONS BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis. Master's Degree from an accredited program in ABA or related field. Current BCBA Certification from the BACB. At least five years of experience in Applied Behavior Analysis (ABA). Must have a proven track record of progressive leadership and/or management experience. Experience with programming, developing, and implementing multiple intervention programs. Conduct Functional Analysis (FA) of behavior Understand brief Functional Analysis Conduct a VB-MAPP Conduct Functional Behavior Assessment (FBA) Behavior Support Plan Creation and Implementation Has experience in treatment plan program integrity Has ability to create crisis protocol based on medical necessity Must have a reliable car valid Driver's License, and proof of insurance. Demonstrated ability to work independently, produce high-quality results while handling competing priorities. Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach. Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements. Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines. #INDHP
    $145k yearly 60d+ ago
  • Director of Store Operations - Upscale Island Supermarket Location - 3453990

    The Wickline Group

    Operations director job in Bald Head Island, NC

    Job Description The leading supermarket and multi-concept retail operation on Bald Head Island, North Carolina is seeking an experienced Director of Store Operations. Bald Head Island is an exclusive, car-free island community accessible only by passenger ferry, known for its pristine beaches, championship golf course, and tight-knit residential atmosphere. This is an extraordinary opportunity to lead a diverse retail operation that goes far beyond traditional grocery. You'll oversee a full-service market, casual food café, and fast-paced Asian takeout restaurant. The role offers the unique challenge of managing dramatic seasonal business fluctuations as the island's population swells from 300 year-round residents to several thousand during peak summer months. You'll build close relationships with vendors who understand the logistical challenges of ferry-dependent deliveries while becoming an integral part of this close-knit island community. The ideal candidate will have: Experience as a Store Manager/Store Director within an upscale supermarket chain with strong structure and standards Additional experience in an independent grocer where you "wore many hats," including fostering vendor relationships and managing the entire P&L Core grocery management experience is essential, but candidates with additional background in restaurant operations, hospitality, food service, or prepared foods will be particularly attractive Key Responsibilities: You'll oversee all aspects of this multi-faceted business, including the grocery market, café, Asian takeout restaurant, and coastal apparel retail. Manage a team of 50-60 seasonal employees while directly supervising the Store Manager and Food & Beverage Manager. Responsibilities span operations, finance, human resources, inventory management, food safety compliance, visual merchandising, community relations, facilities maintenance, and seasonal event planning. This position requires hands-on leadership and the ability to adapt quickly to the dynamic demands of serving both permanent residents and seasonal visitors. Additional Requirements: Proven track record of building relationships with wholesale vendors and suppliers ServSafe certification and familiarity with food safety compliance across multiple food concepts (strongly preferred) Ability and willingness to relocate to Bald Head Island Adaptability to dramatic seasonal fluctuations and the personal nature of serving a small community Compensation and Island Living: Competitive base salary depending on experience, benefits package, matching retirement account, and seasonal bonus potential based on performance Housing subsidy provided, recognizing the unique challenges of this exclusive community Relocation package Employee discounts across all business concepts Exceptional work-life balance in a beautiful, peaceful natural setting Important Lifestyle Considerations: Island living requires significant adjustments. Bald Head Island is accessible only by passenger ferry, with transportation limited to golf cart, bicycle, or foot. The seasonal nature creates intense summer periods followed by quieter winter months, requiring year-round flexibility. This opportunity is ideal for someone seeking a dramatic change of pace who values natural beauty, close community relationships, and unique business challenges. If your background matches these requirements and you're ready to embrace island living, please apply now with your resume. We'll reach out right away if you're a strong match.
    $77k-137k yearly est. 18d ago
  • Director, Corporate Taxation

    AAA Mid-Atlantic

    Operations director job in Wilmington, NC

    AAA Club Alliance is seeking a Director, Corporate Taxation to join our team! This role leads all aspects of the company's tax strategy, compliance, and financial administration of defined benefit plans. The Director is responsible for minimizing tax liability through proactive planning, ensuring full compliance with federal, state, and local tax regulations, and supporting strategic decision-making in partnership with the Finance Leadership Team. This role also oversees the financial management of the company's defined benefit and non-qualified retirement plans, including funding strategies and compliance with accounting and reporting standards. What We Offer: As part of our team, you'll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes: * Competitive annual salary; the starting base compensation for this position is: $103,086-$180,453* * Annual Bonus + Annual Merit Increase Eligibility * Hybrid schedule (3 days on-site weekly) * Comprehensive health benefits package * 3+ weeks of paid time off accrued during your first year * 401(K) plan with company match up to 7% * Professional development opportunities and tuition reimbursement * Paid time off to volunteer & company-sponsored volunteer events throughout the year * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. Primary Responsibilities: * Develop and execute a comprehensive corporate tax strategy to optimize the company's overall tax position. * Oversee preparation and filing of all corporate federal, state, and local tax returns (~ 400 annually), excluding payroll, ensuring accuracy, timeliness, and full compliance. * Manage all tax examinations and audits (Federal, State, Local, Sales & Use, Property, and Business Privilege taxes). * Stay current on tax legislation and advise leadership on implications of regulatory changes. * Collaborate with external advisors to manage complex tax issues, mitigate risks, and identify savings opportunities. * Support accounting teams in reconciling tax-related accounts and maintaining accurate tax liability balances. * Prepare tax footnotes and disclosures for audited financial statements. * Maintain a comprehensive tax calendar and ensure adherence to all filing and payment deadlines. * Partner with actuaries to manage the financial aspects of defined benefit (DB) and non-qualified retirement plans, including assumption setting, funding strategies, and valuation reviews. * Oversee compliance with ASC 715 and ASC 710 and ensure accurate financial reporting of plan assets and obligations. * Prepare and file annual financial reports and disclosures for pension and retirement plans. * Evaluate and recommend optimal funding and investment strategies to support long-term plan sustainability. * Manage the financial administration of Corporate-Owned Life Insurance (COLI) programs and related funding mechanisms for non-qualified plans. * Partner closely with the VP, Accounting/Controller and senior finance leadership to align tax and benefit plan strategies with overall corporate objectives. * Lead continuous improvement initiatives to automate and streamline tax processes, ensuring scalability and efficiency. * Collaborate cross-functionally to maintain compliance with accounting standards, policies, and corporate governance requirements. * Other duties as assigned Minimum Qualifications: * Bachelor's degree in Accounting or Finance required; CPA or Master's in Taxation preferred. Equivalent combination of education, technical training, and experience may be considered in lieu of degree. * Minimum of 10 years of progressive corporate tax and accounting leadership, including federal, state, and local compliance oversight. Strong command of U.S. tax law, corporate tax reporting, and consolidation (Life/Non-Life and 1120-PC returns). * Proficiency with OneSource Compliance and OneSource Tax Provision software (or equivalent) required. * Experience with Workday General Ledger and multi-entity accounting environments required. * Experience in corporate or shared services finance supporting joint ventures or complex organizational structures preferred. Knowledge Skills and Abilities: * Strategic thinker with deep analytical and problem-solving skills. * Proven ability to drive process improvements and tax efficiency initiatives. * Strong leadership and team development capabilities. * Excellent communication skills and ability to engage with senior management and external stakeholders. * Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Management
    $103.1k-180.5k yearly Auto-Apply 29d ago
  • Regional Director, Operations

    Hopscotch Primary Care

    Operations director job in Carolina Beach, NC

    At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most. Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you. About the Role The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams. You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities. The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently. What You'll Do Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve. Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress Support with onboarding and change management as new practices are either acquired or built de novo Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to: Implementation of the Hopscotch care model to deliver clinical results Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships End-to-end patient experience In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets About You You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include: Bachelor's degree required Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day Strong management skills with passion for leading people and working with a team Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results. Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results. Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment. Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations. Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds Mission alignment to support an organization working to transform healthcare in rural America From a cultural perspective, you: Create a culture of excellence, by bringing your best and encouraging the same from those around you Put service to patients first and encourage the same of those around you Take ownership and accountability for your work and for delivering results for patients Assume the best in others and bring solutions to challenges with a focus on moving forward together Show an active commitment to the team by collaborating and communicating proactively Demonstrate a dedication to continuous improvement, in clinical and cultural settings At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $84k-133k yearly est. Auto-Apply 34d ago
  • Operations Manager @ Hampton Inn Eastwood

    Summit Hospitality Incorporated 3.4company rating

    Operations director job in Wilmington, NC

    Job DescriptionDescription: The Operations Manager is responsible for Hotel Operations, with direct oversight of the Guest Services manager and the Hotel Reservations Systems. This position reports directly to the Assistant General Manager and will help to inform planning and development for Front Desk, maintenance, F&B and housekeeping departments. The Operations Manager will work closely with the Guest Service Manager ensuring back-of-house operations and front-of-house operations are coordinated. The Operations Manager will work with the guest services manager to manage Front Desk staff and operations to ensure excellence in product and service is provided to all guests. Responsibilities: o Oversee day-to-day front of house operations, including housekeeping, and hotel reservations; Fill in as Rooms Inspector when needed o Oversee property management system and integration with all external systems to ensure proper function o Oversee systems used to manage guests, as well as maintenance work orders to make sure staff are utilizing these appropriately o Collaborate with General Manager as follows: o Front Desk training o Drafting Front Desk schedules to ensure appropriate staffing o Manages and motivates all front office personnel with the supervision of staffing, training, discipline, scheduling, and performance, hires employees as directed by GM o Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting. o Manages Guest Services Relations, Training, and Guest Response processes. Investigates and makes a record of guest complaints o Ensuring that product is adequately servicing guest needs and expectations QUALIFICATIONS: o Must be able to work all shift including weekends and evenings o Must have demonstrated computer skills for guest registration, reservations, reporting, etc. o A minimum of average financial comprehension to understand and interpret numbers as they apply to operations in hotels o Proficient supervisory skills o Capable of developing and training subordinates o High level of patience, problem solving skills, tact, diplomacy to defuse anger and resolve conflicts/disputes o Duties are subject to change and additional responsibilities/tasks may be assigned Requirements:
    $44k-70k yearly est. 9d ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Operations director job in Jacksonville, NC

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $39k-54k yearly est. Auto-Apply 1d ago
  • Construction Operations Manager

    Richard Wallace Builder

    Operations director job in Carolina Beach, NC

    Richard Wallace Builder Construction Operations Manager Richard Wallace Builder is a family-owned custom residential building company. We are seeking an experienced construction professional to fill the role of Construction Operations Manager. The Role: The Construction Operations Manager will oversee and manage custom residential construction projects from pre-construction through completion. All field staff, including project managers, assistant project managers, and field technicians, will report directly to the Construction Operations Manager. Much of the manager's time will be spent in the field reviewing construction details, time schedules, and installation details as well as coaching and mentoring. The role of the Construction Operations Manager is to accomplish objectives through effective team leadership. Key Responsibilities: Ensure adherence to project and product specifications, company standards, and safety protocols Monitor job site organization Train field staff on the usage of technological aids in scheduling and quality assurance Reviews engineering, architecture, and construction drawings for constructability. Assure that project managers and subcontractors have a full understanding of the HVAC, plumbing, and electrical plans as well as special or unusual plan details. Review all construction documents and plans. Work with an in-house architect to make all corrections to plans and documents prior to release. Provide guidance, training, and support to project managers, assistant project managers, and field staff. Lead regular growth and development discussions for all direct reports. Foster a culture of respect, collaboration, and integrity with colleagues, trade partners, and homeowners. Emphasize continuous improvement in planning, budgeting, technology use, and operations. Continuously seek improvements in methods, processes, and quality assurance. Qualifications: Proven experience in residential construction which includes practical field experience and a demonstrated record of handling increased levels of responsibility Strong knowledge of construction methods and materials Strong organizational, leadership, and communication skills Must be able to see potential problems ahead of time and find practical ways to prevent or solve them. Knowledge of or ability to learn construction management software such as BuilderTrend, Bluebeam Ability to interpret and review engineering, architectural, and construction documents. Previous management and supervisory experience with budget responsibilities preferred Bachelor's degree in construction management or related field preferred Trainability: Openness to learning and applying "The Wallace Way." Continuous Improvement: Passion for leveraging technology and better processes. Right Attitude: Collaborative mindset focused on achieving the best results. Cultural Fit: Alignment with our family-owned values of honesty, integrity, respect, and teamwork. Compensation & Benefits: Salary: $100,000 - $125,000 plus bonus. Partial reimbursement for health insurance. 401(k) participation. Long-term employment opportunities with a family-owned builder entering its 50th year of continuous operation.
    $100k-125k yearly 60d+ ago
  • Landscape Lighting Operations Manager

    Outdoor Lighting Perspectives

    Operations director job in Wilmington, NC

    Benefits: Bonus based on performance Competitive salary Free uniforms Training & development JOB SUMMARYAn Outdoor Lighting Perspective Landscape Lighting Operations Manager plays an active role in the research, planning and implementation of strategies that align with department and company goals, as established by the franchise owner. You are expected to lead by example, hiring and motivating staff to meet and exceed their personal and professional goals while maintaining a positive and rewarding work environment. ESSENTIAL DUTIES & RESPONSIBILITIES Direct supervision of 1-2 employees, with heavy involvement in the hiring, orientation, training, development, performance management, leadership and advancement of all staff Provides regular and recurring goal setting, mentoring & feedback to all direct reports Ensures that all employees are formally reviewed at least once per year Identifies potential leaders and develop them for advancement accordingly Continuous strategic planning, including suggested changes to vision and business plans Sustains a work environment that builds positive professional relationships, creates accountability and rewards performance Determines operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses, and establishes productivity, quality, and customer-service standards Proactively suggests, creates or modifies and implements policies and procedures that maintain profitability Objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions Prepares performance reports by collecting, analyzing, and summarizing data and trends Maintains professional and technical knowledge by tracking emerging trends in operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies Working occasional nights to perform night time demonstrations or nighttime adjustments Installation and servicing of low voltage lighting and holiday lighting ESSENTIAL SKILLS & ATTRIBUTES Knowledge and competence in the following dimensions: Staffing and Performance Management; Labor Law Compliance; Teambuilding, Effective Communications; Organizational Planning, Quality Control; Safety; Accountability; Customer Service Exceptional interpersonal skills and human relation skills that positively benefits interaction with staff, partners and external clientele Ability to work both independently and as a team player Must be detailed oriented, able to plan, prioritize, multi-task and meet deadlines in a past paced environment Excellent managerial skills with an understanding of how to hire employees who fit job requirements Ability to teach, train, mentor, evaluate and motivate staff Good decision making skills with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through written and verbal communication Experience in providing effective and documented coaching and feedback, the courage to verbally counsel below expectation employees Ability to exercise good judgment and self-control Enthusiasm, good attitude, trustworthiness, personal integrity and honesty Ability to work autonomously and understand when a superior needs to be involved in decision making Self-motivated with a dedication to keeping up to date technically, and applying new knowledge to your job EDUCATION, TRAINING, EXPERIENCE Minimum of 1-year industry experience preferred, and/or 3 years management experience; or any combination of the above Computer skills, with a strong working knowledge of the primary Microsoft Office programs Ability to successfully pass a background check, including a clean driving record, and other pre-employment screening PHYSICAL REQUIREMENTS Able to lift & carry items up to 50lbs Able to sit at a desk comfortably while working on a computer, for extended periods of time Able to climb a ladder Able to use a shovel and power tools to install outdoor lighting Outdoor Lighting Perspectives is an equal opportunity employer and supports a drug-free workplace. Compensation: $50,000.00 - $60,000.00 per year Since 1995, Outdoor Lighting Perspectives has been delivering beautiful outdoor lighting displays for homes, businesses, hospitality buildings, and countless other properties. We have installed over 150,000 displays and understand what it takes to do outdoor lighting the right way. No other company offers more experience than us, so when you trust our designers for your outdoor lighting project, you can count on a flawless result that you'll fall in love with every time the sun goes down. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Outdoor Lighting Perspectives Corporate.
    $50k-60k yearly Auto-Apply 60d+ ago
  • Operations Manager (Site)

    Sayres and Associates 3.9company rating

    Operations director job in Jacksonville, NC

    Operations Manager (Site) Jacksonville, NC Manages the activities of training sites. Develops and implements policies and procedures and ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Qualifications: * Secret Clearance * Experience managing a dispersed workforce in support of DoD training range requirements Preferred Qualifications: * Familiarity with synthetic training environments Experience: * Seven (7) years of DoD training range experience * Three (3) years of managerial experience with DoD efforts Education: * Required: Highschool Diploma or GED equivalent * Desired: Bachelor's degree in STEM and/or management field The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj
    $62k-101k yearly est. 60d+ ago
  • Operations Manager (Site)

    Sayres Defense

    Operations director job in Jacksonville, NC

    Operations Manager (Site) Jacksonville, NC Manages the activities of training sites. Develops and implements policies and procedures and ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Qualifications: Secret Clearance Experience managing a dispersed workforce in support of DoD training range requirements Preferred Qualifications: Familiarity with synthetic training environments Experience: Seven (7) years of DoD training range experience Three (3) years of managerial experience with DoD efforts Education: Required: Highschool Diploma or GED equivalent Desired: Bachelor's degree in STEM and/or management field The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj
    $58k-97k yearly est. 60d+ ago
  • Operations Manager

    Avid Health at Home North Carolina

    Operations director job in Jacksonville, NC

    Avid Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Access, Value-Based Care, Innovation, and Dedication to Quality. JOIN OUR TEAM! We are hiring an Operations Manager, covering our Onslow (Jacksonville) and Wayne (Goldsboro) County offices. This position will be based in our Jacksonville office daily, with travel to Goldsboro on a routine basis. This position is available immediately. The role of the Operations Manager (OM) is to provide management of the branch's daily operations and the overall supervision and productivity of the office staff across all interdepartmental functions. The OM is responsible and accountable for the growth and success of their branches' revenue and margins while promoting Avid Health's mission and core values of delivering and providing access to affordable, quality, and innovative care for improved health outcomes of our clients in the community and for our payers. Essential Job Responsibilities Provide management and supervision of the branches' daily operations across all interdepartmental functions to ensure business continuity while maintaining an efficient, productive, and positive office culture and employee experience. Provide the overall supervision of all administrative and field employees' productivity, recruitment, hiring, training, evaluation, and termination for branch locations in accordance with company policy and operational needs. Coordinate and oversee work and on-call schedules for branch employees. Plan, implement, and monitor key metrics for day-to-day operations to ensure efficient and timely completion of tasks. Analyze current operational processes and performance to recommend solutions for improvement where necessary. Perform annual employee reviews and provide constructive feedback on their performance to help them meet professional goals. Work with Senior Management in developing annual budget plans for the branches and manage annual adherence to branch budget and expense approvals. Responsible for developing branch specific operational plans, recruitment, and marketing strategies to achieve annual revenue, margins, and growth goals in all service delivery markets. Collaborate with leadership on the development, communication, and implementation of effective growth strategies and explore revenue opportunities in new service delivery markets and programs. Act as lead "client-care liaison" through direct contact with client, family, and contracts/payors to ensure effective intake process, client satisfaction, and continuity of care. Serve as primary liaison between branch staff and corporate departments to provide branch operational information, answering questions, and responding to requests. Support billing efficiency by ensuring branch payroll functions adhere to all contracted referral hours and do not exceed the authorized hours without prior approval. Work with the Compliance and Clinical Teams to ensure adherence with accrediting and licensing bodies, ensure branch meets all survey requirements for positive outcomes. Participate in Corporate quarterly QI meetings and provide operational, compliance, and quality data specific to branch reporting, meeting with regional and branch leadership. Collaborate with Compliance and Clinical Teams to implement and communicate branch compliance and quality assurance initiatives. Establish and maintain effective and responsive relationships with contract payers and serve as a key partner relative to payer contracting related to Value-Based Purchase (VBP). Implement and monitor all company policies and procedures for branch location. Adhere to all applicable Federal, State, and local regulations, as well as contract requirement, HIPAA, and Joint Commission standards. All other duties as assigned. You have a lot to offer! And so do we! Benefits: Competitive pay, paid weekly Medical Insurance (choice of 3 plans), with company contribution Dental Insurance Vision Insurance Life and AD&D Insurance Short and Long-Term Disability Insurance 401k plan with company match Paid Time Off Holiday Pay Ongoing training Performance based bonus Avid Health at Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Requirements Education: Minimum High School Diploma (or equivalent). Some college preferred. Travel: Travel will be required for business purposes. Candidate must have a valid driver's license issued by the state in which they work and a satisfactory driving record. Skills: Excellent leadership skills and a big-picture method for approaching tasks. A specific understanding of geographical/cultural requirements of branch office is preferred. Ability to use computerized systems and software such as Microsoft Office (Excel, Word, PowerPoint, etc.). Satisfactory verbal and written communication skills. Ability to work well under pressure. Additional Requirements: Knowledge of all applicable Federal, State, and local laws and regulatory requirements, with HIPAA and Joint Commission experience preferred. Bilingual - English/Spanish a plus.
    $58k-97k yearly est. 60d+ ago
  • Operations Manager

    Joint Research and Development, LLC

    Operations director job in Jacksonville, NC

    JRAD is seeking a candidate for an Operations Manager who is responsible for overseeing day-to-day operations, ensuring activities are conducted efficiently and in accordance with established guidelines and compliance standards. The role includes developing and implementing procedures, managing staff, and promoting coordination across functions. It also involves monitoring performance, supporting goal achievement, and ensuring adherence to timelines, budgets, and regulatory requirements. Roles/Responsibilities: Manages the activities of training sites. Develops and implements policies and procedures Ensures compliance with these procedures. Evaluates activities to improve efficiency and effectiveness. May coordinate communication between different functions. Manages subordinate employees in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adheres to approved budgets. Required Skills and Education: High school Diploma or GED equivalent Seven (7) years of DoD training range experience Three (3) years of managerial experience with DoD efforts Experience managing a dispersed workforce in support of DoD training range requirements Desired Skills: Bachelor's degree in STEM and/or management field Familiarity with synthetic training environments Security Clearance: Active Secret Clearance When you work for JRAD you will never be just a number. We put people before profits! JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees: Health Insurance Dental Insurance Vision Insurance Life & Accidental Death and Dismemberment Insurance Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care Disability Insurance 401K Plan Tuition Reimbursement JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions. PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
    $58k-97k yearly est. Auto-Apply 60d+ ago
  • Vacation Rentals Operations Manager - Oak Island Accommodations

    Towne Family of Companies

    Operations director job in Oak Island, NC

    As the Operations Manager you can look forward to: Managing daily operational activities to ensure smooth and efficient functioning of the organization Monitor workflow and processes, adjusting as needed to optimize performance Provide the highest level of customer service to our guests and homeowners Supervise and lead the Maintenance, Housekeeping, and Linen Departments to include assistance in hiring, training, and evaluating team members Supervision of direct reports as well as assistance with HR issues within relevant departments. Process and approve timecards for direct reports. Set performance goals and objectives for staff, providing guidance and support to achieve goals Engage in bi-weekly one-on-ones with direct reports. Lead weekly Operations L10. Report to all executive team members on relevant issues and goals with Operations. Direct and coordinate emergency management plan (?) Analyze and approve annual linen order. Regular oversight of work order completion rates and aging of open work orders. Regular oversight of housekeeping call backs/vendor performance. Regular oversight of linen call backs and operational performance of linen department. Analyze and review pertinent data within all operations departments to improve overall operational efficiency. Work with other executive team members as needed to maintain productive collaboration between Operations and other departments. Maintain controls for stock and loaner inventory to reduce expenses and waste. Engage in issue resolution with Owners and Guests when necessary. Assists Sales/Finance Manager in ensuring expenses are on target. Provides projected expenses to Sales/Finance manager for annual budget including but not limited to: tools, stock, loaners, and building upgrades. Oversees vehicle maintenance program which includes routine maintenance, unforeseen maintenance, and regular inspections for asset protection. Manage Breezeway software to ensure accuracy and function for all departments. Lead/Oversee implementation of new standard operation procedures within OIA as deemed necessary Develop and execute plans to streamline operations and reduce waste Assist the General Manager in the management of operational budgets, ensuring cost control and financial efficiency Other duties as assigned Minimum Required Skills: Experience in the vacation rental industry in an operations management or similar role Experience managing a team of 10+ employees Strong computer skills and proficiency in Word and Excel Experience in Breezeway Strong leadership and team management skills Excellent written and oral communication skills Excellent customer service skills Must have a valid drivers license and reliable transportation Must be available to work weekends and holidays to support business needs Desired Skills & Competencies: Bachelors degree preferred Experience within the field NC Real Estate license or ability to obtain a license Physically you can anticipate to: Express or exchange ideas by means of the spoken word via email and verbally Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation Not substantially exposed to adverse environmental conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. #LI-DNI
    $56k-94k yearly est. 60d+ ago

Learn more about operations director jobs

How much does an operations director earn in Wilmington, NC?

The average operations director in Wilmington, NC earns between $59,000 and $179,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Wilmington, NC

$103,000

What are the biggest employers of Operations Directors in Wilmington, NC?

The biggest employers of Operations Directors in Wilmington, NC are:
  1. Compass Group USA
  2. Well Care Health
  3. Crothall Healthcare
  4. BlackRock
  5. Cw It Support
  6. Wilmington Sharks
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