Title: Dispatcher
location: Columbus, Ga dispatch office (work from office full-time 5 days a week)
The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service.
Pay is dependent upon experience and will be discussed during the consideration process.
Role & Responsibilities
Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements
Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations
Able to remain calm and decisive in a potentially high stress/fast-paced work environment
Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers
Must be familiar with our delivery areas and must be able to assist drivers in finding job sites
Must be able to determine travel time to jobs and best plant locations to service the job
Accurately and promptly input orders to customer specifications for delivery
Review and verify accurate delivery and product information on orders prior to delivery
Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office
Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
Daily review of Driver timecards, delivery time reports and time entry/ tracking
Qualifications:
A minimum of 3 years customer service experience preferred
High School diploma or general education degree (GED) required
Prior dispatch experience, tracking and scheduling is preferred
Bi-Lingual (Spanish/English) will be highly looked upon
Computer Skills: typing skills, internet navigation
Benefits
Consistent work, with a work/life balance
Paid Holidays
Paid Time Off
401(k) Plan w/ employer match contribution
Medical / Dental / Vision plan offered
Life Insurance - Company Paid
Short-term / Long-term Disability Insurance - Company Paid
Get Hired
What to Expect During our Hiring Process
Background Check
Motor Vehicle Record Check
5-Panel Drug Screen
Fit for Duty Baseline Physical (if applicable)
A great team to support you throughout your career with Summit Materials companies!
Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.
At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
$28k-35k yearly est. 14d ago
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Law Enforcement Communications Dispatcher
Licking County, Oh 3.6
Heath, OH
Law Enforcement Communications Dispatcher Division: Sheriff's Department Contact Name: Supervisor Laura Keene Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 5/1/2024 Position Location: 783 Irvingwick Drive SW, Heath, Ohio 43056 Position Description:
GENERAL DUTIES: Works under general direction and requires working knowledge of radio and computer communication systems in order to coordinate and manage communications and activity between Licking County Law Enforcement Agencies and other emergency response agencies.
Receives, transmits and processes radio and computer communications; Utilizes Computer Aided Dispatch and radio to dispatch Law Enforcement personnel; Responds to officer and civilian requests; Provides assistance as needed.Operates and monitors multiple computerized telecommunication systems and radio communications systems to transmit and receive messages.Assists the public by answering emergency calls and coordinating a response, provides first-aid instruction and provides other emergency assistance.Routes telephone calls, disseminates information to deputies, law enforcement agencies, and other emergency personnel. Other duties as assigned.
Brief Description:
The Licking County Sheriff's Office is seeking qualified applicants to build an eligibility list to fill and build current and future positions as law enforcement dispatchers.
Job Prerequisites:
MINIMUM QUALIFICATIONS: Must be at least 18 years of age, U.S. Citizen, valid Ohio Driver's License, High School Diploma or equivalency diploma.
ADDITIONAL QUALIFICATIONS: Upon hire, candidate must successfully complete a field training program and become trained and certified in Emergency Police and Medical protocols. Must become CPR certified and LEADS certified.
Application Procedure:
Job Applications can be obtained by entering: ****************************************************** and scrolling to the bottom of the page to download the application or you can stop by the Sheriff 's Office and pick one up.
Compensation:
BENEFITS:
* Paid Sick Leave and Incentive•Eleven Paid Holidays•Shift Differential Pay•Paid Vacation Leave•Educational Incentive•PERS Retirement
* Paid on the Job Training to include CAD, Emergency Police and Medical Protocols, CPR Certification and LEADS Certification•Medical Insurance•Paid Life Insurance•Flexible Spending Account•Increasing Yearly Longevity Pay after 5 Years
PAY RATE: $26.57 to $30.86 after 3 years.
About UFA:
Licking County is an Equal Opportunity Employer
Job Type: Full Time Pay Type: Hourly
$26.6-30.9 hourly 60d+ ago
Public Safety Dispatcher
Steiner + Associates 4.6
Columbus, OH
Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates.
JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems.
CORE FUNCTION & RESPONSIBILITIES:
Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms.
Receive emergency and non-emergency call of service, dispatch units accordingly
Determine nature and location of call, determine priority of calls and dispatch units accordingly
Provide assistance, information and direction to non-emergency callers.
Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol.
Input all pertinent radio transmission into CAD system.
Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment.
Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center.
Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual.
Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center.
COMPETENCIES
Communication Proficiency
Excellent Customer Service
Good Judgement
Objectivity
Confidentiality/Discretion
Ethical conduct
Safety Management
Professionalism
Dependable
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud.
TRAVEL
No travel is expected for this position.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or equivalent
Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required.
Basic computer skills, including Excel and Word is preferred
Must be 21 years of age
Must possess a valid driver's license
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT
Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work.
Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
$22k-29k yearly est. 60d+ ago
Dispatcher I
Cuyahoga Community College (Tri-C 3.9
Cleveland, OH
Department: Campus Police Dispatch Reports To: Lieutenant Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Union Work Schedule: Monday - Friday: 7:00 am - 3:00 pm
Number of Openings: 1
Job Description:
SUMMARY
Receive and transmit radio or telephone communications to deploy personnel and/or equipment.
DUTIES AND RESPONSIBILITES
* Duties and responsibilities include but are not limited to:
* Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks.
* Monitors all audio and video surveillance equipment.
* Maintains radio and incident logs.
* Routes and records all telephone calls.
* Enters classified information into the computer.
* Prepare detailed reports.
* Operates information/parking/security booth.
* Performs other related duties as assigned.
REQUIRED QUALIFICATIONS:
* High school diploma or GED
* Must have a valid State Identification
* Ability to work effectively in stressful situations
* Skills in keyboarding, basic grammar, basic math basic level word processing ( MS Word) and basic level spreadsheet applications ( MS Excel)
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Ability to make rapid decisions
* Good verbal and written communication skills
* Must have sensitivity to respond appropriately to the needs of the community
PREFERRED QUALIFICATIONS:
* Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and records
* Ability to be mentally alert at all times while on duty and to remain calm under stress
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Communications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalent
WORKING CONDITIONS
Candidates must pass a background check, physical examination, and drug screening. Successful candidates must obtain the following certifications within 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCO certification within 90 days of hire.
Special Note: This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 04. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.
Target Hiring Rate: Minimum salary $36,919/annually
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$36.9k yearly 60d+ ago
Dispatcher - Air And Ground Night Shift
Medcare 4.0
Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life
At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM ? + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM ? + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM ? + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
· Competitive pay & comprehensive benefits
· Career growth opportunities
· A team-oriented culture that values safety, integrity, and compassion
· The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description 20.15/hr
$20.2 hourly 10d ago
Senior Dispatcher
Logan A/C & Heat Services 3.8
Dayton, OH
Dispatcher - On-site
Logan A/C & Heat Services
57 reviews
Dayton, OH 45377
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Dispatcher to schedule fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive, growth-oriented environment?
We offer benefits, including medical, dental, vision, health savings account, short-term disability, long-term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth.
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
Essential Duties & Responsibilities:
Follows a set soft-scheduling process by scheduling all service repairs
Assists technicians via phone and email to support job completion and scheduling needs
Schedule follow-up and return visits for technicians as needed
Supports the Service Team in achieving monthly revenue and performance goals
Aim to exceed Schedule & Dispatch monthly goals in calls & opportunities ran
Provides assistance to CSR's on scheduling calls and service-related questions
Review service schedule for all markets periodically throughout the day to ensure the right opportunities / calls are on the appropriate technician for all markets
Helps maintain the emergency service technician on-call schedule - ensuring greylines are up-to-date and visible
Follows up daily on open repair and IAQ estimates left behind by technicians to help drive service revenue and customer engagement
Assists with resolving customer issues by collaborating with service management on quick & correct course of action
Contact customers for late arrival on unmanaged jobs to provide timely updates and manage customer expectations
Reschedules appointments as needed when emergency situations arise to maintain service quality and customer satisfaction
Responds promptly and professionally across company texting platforms including Service Titan Chat, ProBook Chat, and Podium
Reaches out to schedule and follow up on held parts with a set cadence, documenting attempts visibly and utilizing multiple communication methods like calling, texting, email etc.
Collaborate with multiple departments to coordinate service visits for issues, follow up on customer concerns, and ensure parts availability aligns with scheduling.
Review Next Day, Parts Not Ready report in a timely manner, following up with Logistics and communicating with the customer if the appointment needs to be adjusted.
Performs all other duties as assigned
Competencies:
Empathy & Customer-Centered Thinking (People First) - Actively listens to customers and teammates, demonstrating care, compassion, and understanding. Prioritizes the customer experience by ensuring clear, respectful communication and fostering trust in every interaction.
Adaptability & Problem Solving (Agile) - Thrives in a fast-paced environment by staying flexible and embracing change. Responds to shifting priorities with creative, forward-thinking solutions and remains calm under pressure.
Accountability & Initiative (Radical Ownership) - Takes full responsibility for outcomes, both successes and challenges. Proactively identifies and addresses issues, follows through on commitments.
Collaborative Communication & Support (Teamwork) - Builds strong relationships across departments by communicating openly, sharing knowledge, and offering help. Approaches every challenge with a team-first mindset, contributing to collective success.
Operational Excellence & Continuous Improvement (Excellence) - Maintains high standards in every aspect of work. Pays attention to detail, follows best practices, and continuously looks for ways to improve processes, performance, and customer experience.
Experience and Requirements:
2 - 3years of experience in a dispatch, scheduling, or customer service support role.
Knowledge of the HVAC industry
(Preferred)
Experienced in personal computer-based applications, including but not limited to Microsoft Office applications (Word, Excel, Powerpoint, Outlook, Visio, OneNote)
Working knowledge of iPads and smartphones
Excellent written and oral communication skills
Strong organizational skills
Ability to work proactively and independently with limited direction
Ability to organize and prioritize daily tasks and projects
Able to work overtime and weekend hours on an occasional basis
Participate in any LSI training and development as directed by management
Our PARTE Values:
P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do.
A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities.
R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution.
T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other.
E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
$27k-35k yearly est. Auto-Apply 16d ago
Dispatcher - Air And Ground Night Shift
Medflight 3.7
Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
Competitive pay & comprehensive benefits
Career growth opportunities
A team-oriented culture that values safety, integrity, and compassion
The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description $20.15 hourly
$20.2 hourly 59d ago
HVAC Lead Dispatcher
All Hours Mechanical LLC
Harrison, OH
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
HVAC Lead Dispatcher
Genesis Mechanical Services Harrison, Ohio
About Us
Genesis Mechanical Services is a commercial HVAC contractor serving Cincinnati, Ohio and surrounding area. Were known for our professionalism, fast response times, and commitment to doing things the right way. Our team is growing, and were looking for a Lead Dispatcher who can keep our technicians organized, our customers informed, and our operations running efficiently.
If you thrive in a fast-paced environment, can juggle multiple priorities, and know how to keep both technicians and customers happy this is the role for you.
Position Summary
The HVAC Lead Dispatcher manages the daily flow of service calls, coordinates preventative maintenance visits, and ensures all jobs are assigned and completed efficiently. Youll serve as the central hub between customers, technicians, and management making sure communication is clear, schedules are accurate, and nothing falls through the cracks.
This position requires strong computer skills, exceptional organization, and the ability to stay calm and decisive under pressure.
Key Responsibilities
Scheduling & Dispatch
Plan, assign, and adjust technician schedules for service, PMs, and repairs
Monitor workloads and redistribute calls to maximize field efficiency
Track job progress throughout the day and communicate updates to customers
Coordinate with management on job priorities and technician availability
Communication & Coordination
Serve as the main point of contact for customers calling in for service
Communicate clearly with technicians on job details, site requirements, and follow-ups
Keep customers informed on ETA updates and job status
Work closely with service management to ensure smooth daily operations
Operational & Administrative Support
Maintain accurate information in dispatching software (BuildOps)
Help with work order notes, purchase orders, and closing out jobs
Assist with time tracking, billing coordination, and parts or material requests
Qualifications
2+ years of scheduling or dispatch experience (HVAC, plumbing, or similar service industry preferred)
Strong computer skills (Microsoft Office, Google Workspace, or dispatching platforms)
Excellent communication with both customers and technicians
Highly organized and detail-oriented able to manage multiple priorities at once
Calm under pressure, quick decision-maker, and problem solver
Positive attitude -- team player with a strong work ethic
Compensation & Benefits
Competitive pay based on experience
Full-time, MondayFriday schedule
Paid time off and company holidays
Growth opportunities in service operations and management
Supportive, team-first culture
$34k-46k yearly est. 19d ago
Dispatcher, Life Science
Us Pack Services LLC
Akron, OH
USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays
USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time
The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support:
Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems.
Assist Independent Contractors with route completion issues, escalations, and general operational support needs.
Build positive relationships with customers and contractors to strengthen service satisfaction and retention.
Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:
Process routed, on-demand, and special delivery orders in accordance with established standards and procedures.
Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints.
Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met.
Essential Job Duties and Responsibilities - Administrative and Operational Support:
Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs).
Maintain and log Proof of Delivery (POD) documentation within required timeframes.
Track shipments via GPS and proactively resolve delays or service interruptions.
Conduct post-flight and trace investigations as needed to support continuous service improvement.
Generate daily reports summarizing transportation issues and proposed corrective actions.
Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:
Manage incoming emails, electronic filing, and system data related to customer and contractor records.
Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary.
Knowledge/Skills/Abilities Requirements:
Strong communication skills, both written and verbal, across all organizational levels.
Exceptional attention to detail and accuracy in data entry and recordkeeping.
Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment.
Strong critical thinking and problem-solving abilities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems.
Ability to handle multiple priorities and meet deadlines under pressure.
Bilingual (English-Spanish) preferred.
Education/Experience/Certificates/Licenses Requirements:
High school diploma required; Associate's Degree preferred.
Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles.
Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred.
Knowledge of aviation or airline networks is a plus.
Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available (
Available to work extra hours, weekends, and holidays preferred
.) Payrate: Up to $22 per hour
At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion.
Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
$22 hourly Auto-Apply 60d+ ago
Dispatchers
Civil Service Application
North Canton, OH
Position Title: Experienced Emergency Dispatcher Status: Full-time
Classification: Non-Exempt
Reports to: Police and/or Fire Chiefs/Director of Administration/Deputy Director of Administration
This position involves the basic functions of Emergency Dispatch, focusing on the immediate information needs of the police and fire departments during daily operations and emergencies. North Canton Dispatch is committed to providing 24-hour telephone service for public information and routine/emergency assistance. Dispatch facilitates continuous communication with police/fire department members in the field via two-way radio capability.
Essential Duties and Responsibilities:
Handle incoming and transmitted communications.
Document field activities, inquire and enter information into databases, and monitor video surveillance.
Update the status and locations of field members.
Notify supervisors of emergency activities.
Follow established procedures for various scenarios.
Receive and efficiently handle all communications, including 9-1-1 calls, distinguishing between emergency and non-emergency situations, as well as TDD/TTY equipment, radio communications, and other electronic sources.
Maintain professional and efficient radio communications, adhering to FCC procedures.
Address violations promptly.
Document relevant information on calls for service or self-initiated activities, ensuring the safety of both members and citizens.
Treat confidential information with utmost discretion, releasing it in accordance with the Protected Information Policy.
Proficiency in obtaining accurate information, classifying, and prioritizing requests, and relaying critical information.
Follow radio communication protocols to ensure professional and effective transmissions.
Other Duties
Receive and manage all incoming emergency and non-emergency calls for the Police and Fire Department.
Dispatch appropriate responders based on the nature and urgency of the calls.
Handle inquiries from walk-in traffic at the Dispatch window at all hours.
Address emergencies and assist with various requests, including directions, bicycle licenses, and general information.
Answer radio transmissions from Police Officers (North Canton & Walsh U PD), Fire Department, North Canton City Schools & St Paul's Emergency Radio, and Street Department/Utilities Channel.
Monitor and respond to City Lift Alarms.
Maintain address updates for residences and businesses.
Update callout information, handle vacation/house check information, and manage fire permits.
Enter all citations, written warnings, and arrests into the system.
Process paperwork for court, gather records for subpoenas, and ensure officers receive subpoenas.
Enter warrants, protection orders, stolen articles, missing persons, Amber Alerts, and immobilizations into the Law Enforcement Automated Data System (Leads).
Process and record expungements.
Send accident reports to the state and monthly domestic violence reports through OHLEAD.
Prepare and take payments for City Wide Load Permits.
Handle financial transactions, including processing parking tickets, online payments, and preparing deposits for Finance.
Stock department forms and notify the Administrative Sergeant of re-ordering needs.
Scan and file paperwork, compile records retention schedules, and manage information for parking permissions.
Process record checks, reports for courts and the public, and log Canton Municipal Court dispositions.
Test Knox Key for the Fire Department, conduct monthly and statewide tornado tests, and perform city panic alarm and fire alarm tests.
Relay Bolos (Be On the Look Out) to officers via radio and CAD (Computer-Aided Dispatch).
Coordinate with other departments for various needs, such as water emergencies, road maintenance, and deliveries.
Occasionally accept payments for utilities or fines after hours.
Respond to issues related to rentals and paging out WENS messages for street closings and emergencies.
Monitor traffic cameras, City Hall cameras/parks, and maintain the pager list for Fire Department paging of call location information.
Process and redact record requests and monitor phone systems to prevent disruptions.
Manage emergency dispatch scheduling.
Qualifications:
High School Diploma or equivalent.
Previous experience in emergency dispatch or related field preferred.
Ability to handle high-pressure situations and make quick decisions.
Strong communication and multitasking skills.
Proficient in using computer systems and relevant software.
Knowledge of legal and law enforcement procedures.
Emergency Medical Dispatch (EMD) Certification is a plus; must be able to obtain/maintain EMD Certification.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position, activities, and requirements, Management reserves the right to modify, add, or remove duties and assign other duties as necessary that are a logical assignment to the position. The City of North Canton is an equal opportunity employer.
Salary Description Per Union Contract Based on Years of Experience
$30k-39k yearly est. 11d ago
CRO/Dispatcher
Professional Business Providers
Cleveland, OH
We are looking for a full-time employee to join our team at our Cleveland-Hopkins International Airport location. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors.
Basic duties include (but not limited):
-Answering incoming phone calls and direct to, or dispatch, the appropriate personnel.
-Write basic letters, memos, and correspondence.
-Create and/or modify management reports.
-Data Entry
Requirements:
-Must be proficient with computers and software packages such as MS Office
-Great communication skills
-Customer service skills
-Ability to multi-task and problem solve
Shift Schedule:
Sun, Mon, Tues (3am-11:30am)
Wed & Thurs (1:30pm-10:00pm)
Off Friday and Saturday
Benefits:
401K, Medical, Vision, Dental, and Life Insurance
Vacation, Holiday, and Sick Pay
Requirements
Must be able to communicate clearly, efficiently and effectively
Must have excellent customer service skills
Must be able to work with a sense of urgency
Must be able to multi-task and problem solve
$30k-39k yearly est. 12d ago
Dispatcher
Grogan's Towne Chrysler Jeep Dodge
Toledo, OH
Service Dispatcher - Grogans Towne
The Service Dispatcher is responsible for coordinating the daily flow of repair work through the service department. This role assigns work to technicians based on skill level and availability, monitors shop productivity, communicates status updates, and helps ensure repairs are completed accurately, on time, and to Stellantis and dealership quality standards.
Key Responsibilities
Dispatch repair orders (ROs) to technicians based on certification, skill set, and current workload
Balance the shop schedule to maximize efficiency, productivity, and on-time delivery
Monitor technician progress throughout the day; reprioritize work as needed (waiters, appointments, comebacks, internal, warranty)
Communicate repair status and ETA changes to service advisors and management
Ensure repair orders include correct complaint/cause/correction notes and required documentation for warranty compliance
Coordinate with parts department to confirm parts availability and reduce down-time
Track and report key metrics (hours available vs. produced, efficiency, cycle time, bay utilization)
Support quality control and reduce comebacks by routing work appropriately and verifying completion steps
Assist with quick lane/express dispatching when applicable
Maintain a clean, safe, and organized shop environment and promote consistent process adherence
Required Qualifications
1+ year experience in dealership service operations (dispatching, advising, warranty admin, or shop foreman support preferred)
Strong understanding of automotive repair workflow and flat-rate operations
Ability to multi-task in a fast-paced environment and make quick, sound decisions
Excellent communication skills with advisors, technicians, parts, and management
Proficient with dealership DMS and basic computer skills
High attention to detail and commitment to accurate documentation
Preferred Qualifications (Stellantis a Plus)
Familiarity with Stellantis warranty processes and documentation standards
Understanding of technician certifications and skill-based dispatching
Prior experience managing “waiter” workflow and appointment load leveling
Physical Requirements
Ability to walk the shop, stand for extended periods, and lift up to ~25 lbs occasionally
Ability to work in a service shop environment with noise, moving vehicles, and varying temperatures
Schedule
Full-time; may include rotating Saturdays based on dealership needs
Benefits (edit to match your store)
Competitive pay + performance incentives
Medical/Dental/Vision, 401(k)
Paid time off and holidays
Employee discounts
Ongoing training and advancement opportunities
$29k-39k yearly est. Auto-Apply 1d ago
Dispatcher 3rd Shift
Professions Inc.
Cincinnati, OH
Job Description
Overnight Transportation & Dispatch Operations Coordinator (3rd Shift)
We are seeking a detail-oriented overnight Transportation & Dispatch Operations Coordinator to support driver dispatch, billing accuracy, and inventory control during 3rd shift operations. This role is essential to maintaining smooth overnight transportation activity, ensuring accurate documentation, cost tracking, and fleet readiness. The position is primarily on-site, with limited weekend remote flexibility.
Key Responsibilities
Overnight Dispatch and Driver Support
Coordinate and dispatch drivers to meet delivery schedules and operational priorities.
Monitor driver activity to ensure compliance with safety policies and performance expectations.
Serve as the primary overnight contact for drivers and urgent transportation issues.
Assist with real-time problem resolution, including route changes, delays, and service disruptions.
Billing and Administrative Operations
Review, process, and verify transportation invoices, trip tickets, and delivery documentation.
Track trip costs, fuel usage, and service charges for accuracy and reporting.
Maintain accurate records for orders, deliveries, and billing discrepancies.
Complete data entry and prepare nightly and weekly operational reports.
Inventory and Equipment Management
Monitor fuel levels, vehicle availability, and equipment inventory.
Track fleet usage and identify maintenance or service needs.
Maintain accurate logs for vehicles, assets, and operational supplies.
Operations Support and Emergency Response
Support after-hours emergency and incident response procedures.
Communicate critical updates to management and internal teams.
Assist with process improvements focused on efficiency, cost control, and service reliability.
Qualifications
Associate degree preferred or 1-3 years of experience in dispatch, transportation, logistics, or billing.
Experience supporting overnight or after-hours operations is preferred.
Proficiency with dispatch systems, logistics software, and Microsoft Office applications.
Strong organizational skills with the ability to multitask and work independently.
Excellent written and verbal communication skills.
Schedule
Full-time, 3rd shift (overnight).
Weekend remote options available based on operational needs.
Benefits
Negotiable salary based on experience.
401(k) and retirement plan.
Health, dental, vision, and life insurance.
Paid time off.
Flexible scheduling options.
$29k-38k yearly est. 14d ago
Dispatcher II, Public Safety Dispatch Center, Full-time, Second Shift
Uc Health 4.6
Cincinnati, OH
Dispatcher II, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Dispatcher II for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Dispatcher II will support Public Safety Dispatch Center delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.
About UC Health, LLC
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Responsibilities
Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations.
Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field.
Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel.
May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function.
Qualifications
Minimum Required: High School Diploma or GED.
Preferred: Associate's Degree.
APCO Basic Telecommunicator certification is required within one year of hire.
Minimum Required: 3 - 5 Years equivalent experience.
Preferred: 6 - 10 Years equivalent experience.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable, and diverse place of employment.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
$24k-28k yearly est. Auto-Apply 60d+ ago
Dispatcher
My City Transportation
Cleveland, OH
Job Title: Dispatcher (Transportation / Paratransit)
Employment Type: Full-Time
Pay Range: $15.00 to 17.50
We are seeking a detail-oriented and dependable Dispatcher to coordinate daily transportation operations. This role is responsible for managing driver assignments, monitoring service performance, and ensuring safe, efficient, and timely transportation services in compliance with company policies and contractual requirements.
Key Responsibilities
Assign, monitor, and adjust driver routes and schedules in real time
Maintain continuous communication with drivers via radio, phone, or system tools
Monitor on-time performance, service disruptions, and vehicle status
Respond to incidents, delays, or emergencies following established protocols
Document service issues, incidents, and operational changes accurately
Provide professional customer service to passengers, drivers, and internal teams
Ensure compliance with attendance, safety, and conduct standards
Support daily reporting and operational data entry
Minimum Qualifications
High school diploma or GED
Strong verbal and written communication skills
Ability to multitask in a fast-paced environment
Basic computer proficiency (dispatch software, email, MS Office)
Ability to work assigned shifts reliably
Preferred Qualifications
Prior dispatcher or transportation operations experience
Knowledge of paratransit or ADA transportation services
Experience with routing or scheduling software
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer and prohibit discrimination based on any protected status.
$15-17.5 hourly Auto-Apply 4d ago
Lead Dispatcher
Business Resources One
Macedonia, OH
Job Description
Join a leader in the snow and ice management industry as a full-time year-round Lead Dispatcher in Macedonia, OH. You'll use the Electronic Dispatch System (EDS) to dispatch snow fighters and monitor their progress, ensuring that snow removal is completed in a timely and efficient manner. If you thrive in a fast-paced environment and can make decisions quickly, this is the opportunity for you!
Key Responsibilities
Review weather forecasts with snow event captain and relay snow event plans to snow fighters
Assign salt truck drivers to trucks as needed
Dispatch snow plow drivers and monitor progress using Electronic Dispatch System (EDS)
Communicate with customers on status of snow removal
Review daily activities and prepare end of day reports for internal teams
Hire, train, coach, and mentor a team of 10-16 dispatchers
Update EDS in the summer months to reflect changes throughout the sales season
Work closely with Vice President on strategic projects across all departments in the summer months
Must be willing and able to work 16-18 hour shifts during snow events
Required Skills and Qualifications
Dispatching: 1 year (preferred)
Driver's License (required)
Excellent communication skills
Must work well in fast-paced, high-stress conditions
Ability to make decisions quickly
Able and willing to work on-call in winter
Must be located within 20-30 minutes of shop location in Macedonia, OH due to on-call nature of the position
Compensation and Benefits
$18.00 - $24.00 per hour
$5.00 per hour shift differential for snow events
Health, dental, and vision insurance
Health savings account option
Paid sick time and PTO
Paid company shutdown the week of July 4th
Schedule
IN THE WINTER THIS IS AN ON-CALL POSITION (WHEN IT SNOWS WE WORK)
Typical hours 7:00am-4:00pm.
When it snows: ~2:00am - when the snow stops.
Must be willing and able to work 16-18 hour shifts during snow events!
Flexible schedule available in summer / off-season
#LI-MS1
$18-24 hourly 18d ago
Dispatcher Public Safety
Akron Children's Hospital 4.8
Akron, OH
Full-Time: 40 Hours Per Week Variable Shifts: 12-Hour Shift 7am - 7pm or 7pm - 7am Onsite: Akron Main Provides essential dispatch communications. Responsible for maintaining effective and efficient communications between the dispatch center, officers, other department personnel, outside emergency and law enforcement agencies, and the public. The Public Safety Dispatcher also plays a vital role in records maintenance. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA).
Responsibilities:
1. Performs duties related to police dispatcher.
2. Operates computers and standard office equipment including commonly used computer software programs.
3. Must have the ability to: Work under pressure. Communicate effectively with angry, emotional and excited persons via telephone. Remain calm under high pressure, critical and extremely busy circumstances. Maintain confidentiality or records and information. Effectively multitask by listening, talking, and typing at the same time.
4. Monitors cameras and alarms.
5. Performs all other duties and responsibilities as assigned or directed by the Public Safety Dispatch Supervisor or Command Staff.
Other information:
Technical Expertise
1. Experience operating Computer Aided Dispatch equipment (CAD) by entering call information and dispatching assigned units to emergency and non-emergency situations.
2. Experience recording and maintains patrol line-ups to correctly reflect patrol personnel on duty and corresponding assigned sectors.
3. Must be able to effectively communicate - written and verbal
4. Track multiple pieces of information at one time and conduct follow-up as necessary.
5. Must be able to act and react to emergency and/or threatening situations in a manner consistent with the law, policies and procedures.
Education and Experience
1. Must be 18 years of age or older at time of hire.
2. High School Diploma or equivalent.
a. Possess one or more 9-1-1 Dispatcher Certifications, including, but not limited to National Emergency Communication Institute (NECI), Association of Public-Safety Communications Officials (APCO), Powerphone Law Enforcement Dispatch Certification, or Cuyahoga Community College Emergency Dispatcher Certificate. In lieu of a dispatch certification, candidate must have a minimum of two years of police/fire/ems dispatch experience. Candidate must obtain a dispatch certification within 90 days of hire.
3. Must be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment.
4. Successfully complete a thorough background investigation.
5. Demonstrate psychological fitness evaluated by a Psychologist designated by the Department of Public Safety Director and Chief.
Full Time
FTE: 1.000000
Status: Onsite
$23k-27k yearly est. 60d+ ago
Dispatch
Faithful Companion Pet Cremation Services
Twinsburg, OH
Full-time Description
Faithful Companion Pet Cremation Services is searching for a full-time dispatcher at our Twinsburg, Ohio location for the afternoon shift at a starting wage of $18.00-20.00 per hour. Evenings and weekends are required, 11:30-8:00pm. The dispatcher position is offered a full benefit package that is available after 30 days of employment.
401K match
Medical
FSA/HSA for medical and dependent care
Dental
Vision
Company paid life insurance
Voluntary pet insurance, accident and critical illness, short term and long-term disability insurance)
DUTIES AND RESPONSIBILITIES OF A DRIVER:
Check in drivers when they come back from their route.
Act as the main point of contact for all driver-facing communication.
Ability to serve multiple families at once.
Monitor vans throughout transit in order to effectively meet scheduled pick-ups and returns.
Assist in maintain the crematory facility and company vehicles to a clean and presentable state.
Checking all work for errors ensuring the best customer service.
Determining what procedure needs to be taken for each individual pet in our care.
Administrating the care of the pets that have been entrusted to us by our clients.
Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.
Requirements
Strong communication and organizational skills.
Comfortable speaking to all people with empathy and professionalism.
Ability to lift at least 75lbs unaided.
A cell phone with the ability to call, text, and use a GPS application.
Successfully pass a 4-panel drug test and background check.
Detail-oriented mindset with a commitment to delivering error-free services.
Ability to work in a fast paced environment under pressue.
Flexibility with scheduling, evenings and weekends are required and shifts could vary.
To adhere to our strong code of ethics.
Salary Description 18.00-20.00
$18-20 hourly 34d ago
Police, Fire, & EMS Dispatcher [Lateral Transfer Only]
City of MacEdonia
Macedonia, OH
Job Description
Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056;
Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to ***********************
Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred.
Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority.
Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer
Please read full description attached.
$24.6-30.6 hourly Easy Apply 18d ago
FRST Full-time Dispatcher
FRS Transportation 4.6
Hillsboro, OH
FRS Transportation is seeking a reliable and detail-oriented individual for a
full-time Dispatcher
position. This role is responsible for answering calls and coordinating transportation services for Highland, Brown, and Adams counties. The ideal candidate is organized, able to handle a fast-paced environment, and committed to delivering excellent customer service.
Key Responsibilities:
Answer incoming phone calls in a professional manner
Schedule and dispatch transportation requests efficiently
Communicate with drivers to coordinate daily operations
Maintain accurate records using dispatch software and Microsoft Office
Ensure compliance with HIPAA and confidentiality standards
Manage multiple tasks and interruptions with professionalism and accuracy
Requirements
High school diploma or GED required; associate degree preferred
Strong typing, data entry, and basic math skills
Proficiency in Microsoft Word and Excel
Excellent verbal and written communication skills
Ability to prioritize tasks and manage time effectively
Self-motivated with strong attention to detail
Experience handling confidential information in accordance with HIPAA
Ability to work with difficult individuals or situations in a calm, respectful manner
Previous dispatch experience is a plus
Additional Requirements:
Must pass a BCI/FBI background check
Must pass a drug screening
How to Apply:
Please submit your resume to: Shelby Blankenship, Office Supervisor
Email: *******************
FRS Transportation is an Equal Opportunity Employer.