Overnight, Security Operations Center Dispatcher IN-OFFICE, NON-REMOTE
Remote operations/dispatch job
Full-time Description
is required to be in-office in Marietta, GA. No remote opportunities are available.
Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US.
We are seeking a Overnight, Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons.
Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.
We value trusted partnerships.
We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit.
We build to last.
We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.
We take the hill.
We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.
We enjoy the journey.
We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.
Responsibilities:
Monitor premises to prevent theft, violence, or infractions of rules
Thoroughly examine alarms from sites to verify threats
Warn violators of premise rules and regulations
Request emergency personnel for high risk situations
Requirements:
High school diploma or equivalent
Fluent in the english language
Authorized to work in the United States
Available for evening and overnight shifts
Accepted candidates will be required to complete an online survey as well as drug and background checks
Experience:
Call Center Customer Service or Support: 1 year (Preferred)
Security or Loss Prevention: 1 year (Preferred)
Security guard license (Preferred)
Compensation + Benefits:
Full-time
Health insurance
Dental insurance
Vision insurance
Paid time off
Requirements
Qualifications:
Previous experience in security, law enforcement, or other related fields, preferred
Familiarity with security equipment and surveillance technology
Ability to handle overnight work requirements
Strong attention to detail
Full use of neck, arms, back, eyes, etc. to view multiple screens at once and pivot to each quickly
Ability to sit stationary for extended periods of time with minimal breaks
Ability to type efficiently, quickly and effectively
Salary Description Starting at $17.00/hr
Dispatcher/Scheduler
Remote operations/dispatch job
Dispatcher/Scheduler is responsible for organizing, coordinating, and managing global server repair operations. This role involves coordination between internal teams, external vendors, service partners, logistics companies, and customers to ensure the efficient repair and replacement of server components in our internationally deployed computer servers.
Essential Duties and Responsibilities include the following (Other duties may be assigned):
* Serve as primary point of contact with field service technicians, service partners, and customers to ensure timely and successful work scheduling and completion.
* Schedule and assign onsite field technicians in coordination with internal Equus resource availability.
* Work with customer sites to document all requirements for onsite access and schedule accordingly.
* Communicate and push service providers for timely updates on communications and scheduling of onsite visits.
* Ensure job scope requirements are understood by all customer stakeholders.
* Coordinate pre-visit reviews to ensure field techs have all necessary tools, documentation, training, and understanding of site visit requirements.
* Track support case, RMA, and dispatch processes and statuses within internal CRM system.
* Provide timely and professional responses to customer inquiries regarding status of support cases and dispatches.
* Support day-to-day communications with customers and internal resources on communications and resource management (parts and labor).
* Provide regular updates to stakeholders on repair timelines, delays, and resolution progress.
* Maintain accurate notes and records of communication efforts with stakeholders and publish a daily schedule of onsite activities by date.
* Assist with case, RMA, and dispatch transaction creation.
Essential Education, Skills, and Experience:
* Strong organizational, problem-solving, and multi-tasking abilities.
* Effective communication and interpersonal skills.
* Ability to work across different time zones and coordinate with multicultural teams.
* Experience managing RMA processes, global part replacements, and repair tracking systems.
* Proficiency in scheduling and dispatch coordination and calendar tracking.
* Attention to detail to ensure all communications are processed to prevent errors in scheduling.
* College diploma and 2+ years of work experience in a similar role.
* Excellent computer skills; previous experience working with a database a plus.
* Computer hardware/server architecture familiarity are a plus.
* Excel knowledge and familiarity required.
* Searching for someone willing to work overnight (9:30pm - 6am Central). Potentially open to 3pm - 11:30pm Central.
* The base hourly rate for this role is between $21.63/hour and $28.85/hour and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
* Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
Dispatch Coordinator
Remote operations/dispatch job
Under the general supervision of the Mobile Crisis Director or the Director of Crisis Services, the Dispatch Coordinator provides the connection via telephone between the individual or entities needing behavioral health services and the appropriate services needed. This position performs call center/dispatch duties for the Mobile Crisis Unit, PAR screeners and other related dispatch and call center functions.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Acts as the primary liaison between the crisis representative and the mobile crisis team.
Receives complete and accurate information from crisis representatives and relays information to the mobile crisis team.
Utilizes the MHWIN dispatch system to deploy the mobile crisis team.
Responds to crisis calls and referrals for mobile crisis deployment.
Utilizes de-escalation techniques and crisis interventions for callers in crisis.
Completes a triage to provide an initial assessment of the individual's needs.
Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale.
Manages a high call volume while performing other required duties.
Documents each encounter concurrently while in-call.
Utilizes knowledge of community resources.
Provides coordination between hospital social workers and PAR screeners.
Completes Requests for Service (RFS) ensuring that Pre-Admission Review (PAR) screeners complete assessments to determine if an inpatient setting is the appropriate level of care for the individual.
Enters requests for services (RFS) from referring hospitals and relays the information to dispatch the PAR Screeners.
Enters client information into DWIHN's Electronic Health Record (EHR), the MHWIN system and relays information to the PAR Screeners.
Utilizes MHWIN dispatch system to deploy PAR Screeners.
Utilizes DWIHN's phone system.
Completes data entry for enrollments.
Generates member IDs for new individuals entering the DWIHN system.
Verifies Medicaid in the CHAMPS system.
Completes triage to provide initial assessment of the individual's need.
Participates in agency and system staff meetings.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S):
Knowledge of DWIHN policies, procedures, and practices.
Knowledge of the DWIHN provider network and community resources.
Knowledge of the Michigan Mental Health Code.
Knowledge of behavioral health and mental health principles and practices.
Knowledge of the Michigan Medicaid Provider Manual.
Knowledge of MWHIN.
Knowledge of compliance standards.
Knowledge of call screening techniques and phone etiquette.
Knowledge of policies and procedures for receiving and processing emergency calls.
Knowledge of customer service principles and practices.
Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc.
Knowledge of emergency and general dispatch procedures and practices.
Knowledge of medical and insurance terminology
Assessment skills.
Evaluation skills.
Decision Making skills.
Interpersonal skills.
Customer Service skills.
Communication skills.
Active Listening skills.
Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
Teamwork Skills.
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School diploma, GED, or its equivalent.
REQUIRED EXPERIENCE:
Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting.
AND
Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience.
REQUIRED LICENSE(S).
A valid State of Michigan Driver's License with a safe and acceptable driving record.
WORKING CONDITIONS :
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Auto-ApplySheriff's Communications Dispatcher-25282108
Remote operations/dispatch job
The County of San Diego is hiring for Sheriff's Communications Dispatcher Looking for a career that makes a difference? Become a Sheriff's Communication Dispatcher and help keep our communities safe. will have a teleworking schedule available after an initial training period.
Apply Today!
Future Salary Increases
June 26, 2026 - 4.07% increase to base pay (3.5% Across-the-Board + 0.57% Mkt Increase)
June 25, 2027 - 3.57% increase to base pay (3% Across-the-Board + 0.57% Mkt Increase)
About the Position
As a Sheriff's Communications Dispatcher, you'll be the steady voice behind non-emergency calls, ensuring accurate documentation and supporting the vital work of the Sheriff's Communications Center and Court Services. This class differs from the Sheriff's Emergency Services Dispatcher in that the latter is primarily responsible for operating radios to dispatch Sheriff's patrols and other emergency-related response services.
You'll be the first point of contact for non-emergency calls to the Sheriff's Office. Your responsibilities include:
* Answering and documenting non-emergency calls with precision and professionalism
* Supporting the Sheriff's Communications Center and Court Services
* Assisting with administrative tasks related to law enforcement operations
* Collaborating with dispatch teams to ensure accurate information flow
* Maintaining confidentiality and composure in high-pressure situations
Team Environment
You'll be part of a dedicated communications team that works collaboratively to support field deputies, court officers, and administrative staff. While the role is primarily remote and flexible, you'll stay connected through secure systems, occasional in-person meetings, and regular team briefings.
Tools & Technology
* Computer-Aided Dispatch (CAD) systems
* Law enforcement databases and records management systems
* Multi-line phone systems and headsets
* Real-time messaging and internal communication platforms
* Secure remote access tools for off-site work
Impact of Your Work
As a Sheriff's Communications Dispatcher, your calm professionalism and precise communication during non-emergency calls play a vital role in keeping operations running smoothly. You help coordinate resources, maintain accurate records, and offer reassurance to the public-strengthening the efficiency and responsiveness of the Sheriff's Office in service to our community.
Education and/or Experience
* Eighteen (18) years of age; effective oral and written communication skills in English.
Note: All candidates must pass the Criti-Call performance test, as administered by the County of San Diego and eligible to complete the POST-certified Public Safety Dispatchers' Basic course within twelve (12) months of appointment.
See if this is the job for you. "Click here" to view the complete job description, including minimum qualifications, examples of duties, and working conditions.
Application and Hiring Process
STEP 1: Complete the online application form, providing correct and complete responses to the Supplemental Questions. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
STEP 2: Candidates who are notified they have been placed on the eligible list will then receive instructions on how to complete the online CritiCall performance exam. In order to be considered, all candidates who are notified that they are placed on the eligible list must take the CritiCall performance exam.
The CritiCall performance exam can be completed online from home and is a work-simulated computer-based performance test covering the following areas:
* Call summarization
* Character comparison
* Data entry
* Cross-referencing
* Decision making
* Prioritization
* Keyboarding
* Probability
* Map reading
* Reading comprehension
* Memory recall
* Sentence clarity and spelling
For the CritiCall study guide, click here(Download PDF reader).
STEP 3: Candidates who successfully pass the CritiCall performance exam will attend a Pre-Screening Interview/Orientation (PIQ) and selection interview processes listed below.
STEP 4: Candidates may be invited to participate in the HR interview. Selected candidates may be invited to participate in the background investigation.
STEP 5: The remaining steps of the background investigation will include a computer voice stress analysis (CVSA) exam, confirmation of cellular LTE coverage at the location where work will be performed, and a psychological and medical examination.
ACCOMMODATION
Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of a job, on a case-by-case basis.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Resumes will not be accepted in lieu of the application, Work History, and/or supplemental questionnaire.
The County of San Diego now participates in E-Verify. CLICK HERE(Download PDF reader) for additional information.
Condition of Employment
As part of the condition of employment, candidates must
* Possess effective oral and written communication skills in English.
* Be willing to work remotely and able to report in-person into the Sheriff's Communication Center at any time
* Able to work rotating shift basis (8-hour and 12-hour combinations)
* On holidays and weekends, overtime may be expected and required.
Background Investigation
Must have a reputation for honesty and trustworthiness. Felony convictions will be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and recency. Prior to appointment, candidates will be subject to a thorough background investigation, which may include a psychological, truth verification, or other examination or test.
Evaluation
Qualified applicants will be placed on a nine (9) month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov).
Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset, and our customers are our number one priority.
Interested in a Position? Apply Now! Submit your Application Online. Click the link or scan the QR Code to Download the Sheriff's Career Path App! Download our Hiring App!
Dispatcher
Remote operations/dispatch job
Company Mission
Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just how realistic and attainable that goal is with natural gas fuel.
Our mission is to create a healthier planet by eliminating carbon emissions in the transportation and dairy industries. Come join the team that is changing the way North America fuels transportation.
Benefits Offered - 401K, Medical, Dental, Vision, Life, AD&D and more.
The salary range for this position is $47,840 to $52,000. Must be able to work weekends: Wednesday through Sunday, 3:00 pm to 12:00 am PST. You can work remotely if you live far from our headquarters in Newport Beach.
Essential Duties and Responsibilities
Responsible to receive, evaluate and manage emergency or non-emergency service requests from customers, technicians or sites through different communication channels. Ability to communicate and prioritize issues surrounding the equipment at each location.
Ability to establish priorities, use independent judgment and escalate critical matters to appropriate parties or management when necessary. Follow standard operating procedures to ensure that all actions conform to the protocols set within the Call Center guidelines and/or the customers contracted service level agreements (SLA).
Must be empathetic and calm under pressure. Be able to understand and accurately communicate the situation and level of urgency to the technician or field management.
Have the ability to function within Field Service and Customer Relationship software. Display strong multitasking, computer and data entry skills.
Have strong phone communication skills. Communicate effectively, verbal and written. Effectively write professional emails, texts and chats. Be well versed, cordial and communicate professionally at all times.
The position may work onsite or remote during regular business hours, after hours, weekends and some holidays within a 24/365 Call Center. Periodic travel - 10%-25% to local CNG and LNG stations.
Demonstrate forward-thinking skills to create a win-win for all stakeholders.
Other duties as assigned.
Skills: Experience dispatching and an understanding of mechanics and compressor operations. Must possess a strong work ethic and must be extremely detail oriented. Strong typing skills (at least 45-50 wpm) and familiar with Microsoft Dynamics programs, Field Service Operations.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
College degree and 3 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Proficient in Microsoft Office applications. Previous experience with dispatching, field service or maintenance management systems is a plus.
Certificates, Licenses, Registrations
Certified Training will be provided and is a requirement.
Competencies
To perform the job successfully, an individual should demonstrate the following behaviors:
Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean work space, company equipment and company vehicles. Safety is a high priority; performs job safely.
Communication: Communicates clearly, concisely, effectively, professionally and timely.
Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.
Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions.
Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements.
Reliable: Responds in a timely manner. Is honest, ethical, value-driven and trustworthy. Keeps commitments made, completes assignments and meets deadlines. Accountable--Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible.
Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company's mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss and added value. Is committed to the satisfaction of customers.
Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and takes action on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change.
Passion: Is excited and creates enthusiasm about the company's future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Always practice good judgment and refer to the safety guidelines.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines.
The noise level in the work environment is usually moderate
Parts Dispatcher
Operations/dispatch job in Columbus, OH
The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service.
Key Competencies
Communication
Attention to detail
Customer Service
Knowledge of automotive parts
Problem solving
Organization
Safety awareness
Responsibilities
Scheduling and Dispatching:
Plan and optimize delivery routes for parts drivers
Assign deliveries to drivers based on location, time, and customer needs
Monitor delivery progress and make adjustments as needed
Communicate with drivers regarding route changes, delays, and other relevant information
Parts Management:
Ensure accurate and timely pulling of parts for delivery orders
Maintain accurate delivery logs and records
Assist with checking in stock orders and stocking products on the shelves
Customer Service:
Communicate with customers regarding delivery schedules, delays, and other inquiries
Resolve customer issues and concerns related to deliveries
Driver Management:
Responsible for the scheduling delivery drivers
Ensure drivers adhere to company policies and safety regulations
Address any issues or concerns raised by drivers
Requirements
High school diploma or equivalent required
1-2 years experience in an automotive parts department or related field
Attention to detail and accuracy crucial
Excellent communication, organizational skills
Basic math skills and the ability to understand quantities and inventory levels
Knowledge inventory management systems and delivery logistics
Safety awareness
Ricart Automotive is an equal opportunity employer.
Dispatcher - Remote Capability
Remote operations/dispatch job
Dispatcher- Remote Capability
A&L Plumbing, Heating, and Cooling Inc. means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1975, we're recognized for our integrity and excellence in service.
We are currently looking for a Dispatcher to join our Team in person or remotely!
Job Description: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead-times
Pay Range: $26.00/hr.-$31.00/hr. - Depending on Experience
Benefits:
Medical, Dental and Vision is paid at 50% for the Employee
LTD 100% paid by Employer
Life Insurance $50K paid by Employer
401k 5% match after 6 months
Birthday Bonus (equivalent to 8 hrs. pay)
Vacation (2 weeks first year, 3 weeks 1-4 years and 4 weeks 5+)
Sick time (40 hrs. for FT employee's)
Bereavement (3 days)
Tuition Reimbursement ($500/year)
Maternity and Paternity Leave
Required Qualifications:
Advanced customer service skills
Ability to multi-task
Organized
Microsoft office suite at an intermediate proficiency
1-2 years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Geographical knowledge of service area or map reading skills
Knowledge of industry is recommended but not required
Working knowledge of HVAC & Plumbing industry
2+ years HVAC & Plumbing Dispatcher experience
2+ years Dispatching experience
Experience using Service Titan
Remote Dispatcher for a Moving and Logistics Business
Remote operations/dispatch job
At Ready Roles, we don't just fill positions-we build lasting, impactful careers. As a Remote Dispatcher, you will play a key role in coordinating daily moving operations, optimizing fleet efficiency, and ensuring seamless communication between leadership, field teams, and clients.
This role requires an organized, proactive problem solver who can manage schedules, dispatch resources, track job progress, and handle real-time operational challenges. You will be responsible for ensuring on-time job completion, driver compliance, and customer satisfaction while maintaining fleet performance and task resolution efficiency.
If you thrive in a fast-paced, logistics-driven environment, where your decision-making directly impacts operational success, this is the role for you!
Why Join Ready Roles?
A Career Path, Not Just a Job: This isn't a stepping-stone; it's a role designed for long-term growth. We're looking for candidates who are eager to build a stable career with a supportive company that invests in their future.
Independence and Opportunity to Lead: Our clients want self-driven assistants who identify opportunities for improvement, find ways to make the business run smoothly, and drive the organization forward without needing to be told what to do. You'll actively manage the business owner's schedule and push organizational goals, not just your own tasks.
Respectful, Growth-Focused Clients: We only partner with clients who value stability and respect for their team. As a Ready Role, you'll work with a business owner who is committed to your success and who shares a long-term vision for growth.
Key Responsibilities: 1. Scheduling, Dispatching & Resource Allocation
Manage daily schedules and job assignments, ensuring all resources are allocated efficiently.
Collaborate with leadership and operations teams to adjust schedules based on shifting priorities or resource availability.
Monitor task completion in real-time, addressing delays or challenges as they arise.
Optimize mover and fleet utilization to reduce downtime and inefficiencies.
2. Fleet Monitoring & Driver Compliance
Track driver behavior, idle times, route deviations, and log compliance, escalating violations when necessary.
Prepare weekly fleet performance reports, identifying trends and providing actionable insights.
Ensure DOT compliance and company policies are followed regarding driver logs, vehicle inspections, and fleet utilization.
3. Customer Coordination & Satisfaction
Handle mid-move inquiries, schedule updates, and real-time customer issues to ensure timely resolutions.
Track and address recurring client concerns, providing feedback to leadership for continuous improvement.
Proactively communicate last-minute schedule changes with clients to enhance customer satisfaction.
4. Move Close-Outs & Quality Control
Ensure move close-outs are submitted accurately within 20 minutes of job completion.
Address substandard service outcomes immediately, escalating unresolved issues to leadership.
Document patterns in close-out issues and provide insights for operational improvements.
5. Real-Time Communication & Emergency Handling
Act as the primary point of contact for field teams, resolving on-the-ground challenges promptly.
Respond to high-priority escalations with timely intervention and detailed documentation.
Manage last-minute route changes to avoid delays and ensure smooth job execution.
6. Hotel Reservations & Logistics Support
Arrange cost-effective accommodations for drivers when necessary, ensuring timely booking confirmations.
Address emergency booking needs promptly and adjust schedules when required.
7. Task Management & Reporting
Maintain detailed dispatch logs, tracking escalations, task progress, and resolutions.
Provide daily summary reports with key operational insights, wins, and challenges.
Collaborate with leadership to optimize dispatch strategies and implement solutions for recurring operational issues.
8. Technology & Dispatch Tools Management
Utilize SmartMoving, DispatchTrack, Google Suite, Dialpad, Slack, and other dispatch tools to manage schedules and track progress.
Monitor real-time driver performance using GPS tracking systems and escalate inefficiencies as needed.
What We're Looking For:
Proven experience in dispatching, logistics coordination, or fleet management.
Strong problem-solving and decision-making skills - ability to think on your feet and resolve real-time challenges.
Highly organized & detail-oriented - ability to track multiple moving parts, ensure compliance, and minimize operational disruptions.
Proficiency with dispatching software - experience with SmartMoving, DispatchTrack, GPS tracking, or similar logistics tools is preferred.
Exceptional communication skills - ability to coordinate with drivers, operations teams, and customers professionally and efficiently.
Self-Driven, Proactive Mindset - This role is for someone who naturally takes the initiative and actively finds ways to contribute. You'll be expected to add value without waiting for instructions and to be a driving force for the business.
Commitment to Long-Term Growth - Ready Roles is built on loyalty and stability. We're looking for someone who values a long-term commitment, seeks stability, and is motivated to build a future with us and the business owner they support.
Aligned with Our Values - Ready Roles believes in accountability, respect, and integrity. We're looking for someone who takes ownership of their work, consistently shows up with purpose, and is eager to create a lasting impact.
Qualifications:
Leadership Potential and Vision: Prior experience managing remote tasks or supporting a business owner is a plus, but we're most interested in candidates ready to take ownership, lead by example, and actively shape the future of their role.
Resourceful and Solution-Oriented: You'll look for ways to make the business owner's day-to-day run smoothly, identifying gaps, solving problems, and proactively contributing to long-term growth.
Strong Communication Skills: Excellent written and verbal communication skills to maintain consistent, professional interactions with the business owner, team members, and clients.
Growth-Minded and Self-Motivated: If you're looking for a career where you can make an impact and build something lasting, Ready Roles is the place for you. This role is designed for someone who sees this as more than just a job-a chance to lead, grow, and secure their future.
What You Can Expect from Ready Roles:
Clear Growth Path and Scalable Compensation: As the business grows and you take on additional responsibilities, the business owner is committed to scaling your compensation. This means your role and pay will increase as the team expands and your impact grows.
Supportive, Stable Environment: Ready Roles partners with respectful, growth-focused clients who are committed to creating a positive, long-term working relationship with you. Our goal is to set you up for success so that you can help the business owner achieve their vision.
Training and Development: Continuous learning and access to resources that help you become an indispensable part of the client's team. Our onboarding process and ongoing support ensure you have the foundation needed to succeed and grow.
Why Our Clients Depend on Us
Our clients are ambitious business owners who trust Ready Roles to help them grow and succeed. They count on a reliable, proactive partner who can stay one step ahead, push organizational goals, and add lasting value. We're looking for someone who is motivated by the opportunity to build, lead, and grow, and who values the chance to make a true difference in a business owner's life.
Apply Today
If you're ready to commit, lead, and build a career with purpose, stability, and growth, we'd love to hear from you. Apply today to join Ready Roles and start building a future where your work drives real impact, stability, and lasting success.
Public Safety Dispatcher
Operations/dispatch job in Columbus, OH
Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates.
JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems.
CORE FUNCTION & RESPONSIBILITIES:
Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms.
Receive emergency and non-emergency call of service, dispatch units accordingly
Determine nature and location of call, determine priority of calls and dispatch units accordingly
Provide assistance, information and direction to non-emergency callers.
Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol.
Input all pertinent radio transmission into CAD system.
Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment.
Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center.
Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual.
Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center.
COMPETENCIES
Communication Proficiency
Excellent Customer Service
Good Judgement
Objectivity
Confidentiality/Discretion
Ethical conduct
Safety Management
Professionalism
Dependable
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud.
TRAVEL
No travel is expected for this position.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or equivalent
Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required.
Basic computer skills, including Excel and Word is preferred
Must be 21 years of age
Must possess a valid driver's license
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT
Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work.
Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
Dispatcher
Remote operations/dispatch job
Replies within 24 hours Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for coordinating and organizing the movement of goods and people from one location to another. This involves routing and scheduling drivers and vehicles, tracking and monitoring shipments, maintaining communication with drivers and other stakeholders, solving problems as they arise, and keeping accurate records of transportation activities. Overall, the dispatcher plays a crucial role in ensuring the smooth and timely delivery of goods and people in the logistics industry.
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Responsibilities
Routing and scheduling drivers, vehicles, and other resources to ensure timely delivery of goods or transportation of people.
Must maintain constant communication with drivers and other stakeholders to ensure that everything is running smoothly and to address any issues that may arise.
Must track and monitor the movement of goods or people to ensure that they are on schedule and to make adjustments if necessary.
Must be able to quickly and effectively solve them, whether it's rerouting a driver to avoid traffic or finding an alternative transportation solution for a customer.
Must maintain accurate records of all transportation activities, including schedules, routes, and delivery times.
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Microsoft Excel required ( intermediate level)
Understanding of best practices and procedures for emergency response situations
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
This is a remote position.
Compensation: $15.00 - $22.00 per hour
Auto-ApplyDispatcher (Safety And Security) - Hourly
Remote operations/dispatch job
SAFETY
The Dispatcher (Safety and Security) will be responsible for maintaining operational control of communications for the Atlanta Public Schools Telecommunications Call Center. Responsible for operating various sophisticated technological equipment, monitoring life safety systems, processing and dispatching emergency & non-emergency calls, among other duties as assigned by management. Serves as a major artery to the APS body, as the alarm monitoring center is from where information is collected and disseminated District-wide. The call center is a manifold operation, serving as an emergency operations center, a technical support center, a monitoring center, and a customer service call center. The dispatcher is required to perform in each of those capacities while demonstrating optimal customer service skills. The call center 24/7, 365 days of the year; therefore, the dispatcher must be able to perform shift work, including holidays, weekends, mandatory overtime, and serve in an on-call rotations capacity.
MINIMUM REQUIREMENTS
EDUCATION:
• High School Diploma or GED required. • Associate's degree preferred.
CERTIFICATION/LICENSE:
• Georgia Peace Officer Standards and Training (POST) certification required within the first 6 months of employment. • Must be able to maintain certifications required by standard operating procedures and state law.
WORK EXPERIENCE: • 3 years of call center work experience in law enforcement, security environment or customer service required.
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of the Public Safety Board of Education Radio System.
• Considerable knowledge of operations of governmental departments and procedures.
• Governmental and departmental policies, and applicable state and local rules and regulations.
• Strong understanding of factors relating to crisis intervention and calming techniques.
• Proficiency in working within deadlines and report preparation.
• Requires proficiency in Microsoft Office, Microsoft Outlook, utilization of internet search tools and Intranet, and other office equipment such as incident reporting software, fax, copiers, and scanners.
• Use a computer to analyze crime information; enter, compile, and maintain statistics; prepare a variety of reports; compose routine correspondence.
• Requires extensive communications (verbal and written) with internal stakeholders.
• Ability to effectively operate, by sight and sound. Must be able to work independently and be comfortable problem solving using sound judgment while not compromising the policies and procedures of the organization; actions will impact others directly and indirectly.
• Must be able to work flexible hours, evenings and staggered shifts, holidays and weekends and/or in emergency situations; required to work overtime including evenings and weekends as assigned by the Chief/supervisor to provide maximum security coverage.
• Ability to apply critical thinking skills in rendering solutions to various issues.
• Ability to communicate and interact well with school personnel, other law enforcement, emergency agencies and general public.
ESSENTIAL DUTIES
• Dispatches to Atlanta Public Schools' officers and other part-time law enforcement officers, contracted security and other civilians using an 800 MHz Public Safety Communications System.
• Dispatches emergency personnel to calls for service according to standard operating procedures.
• Interviews callers and process requests for service to include recording information with accuracy and completeness using the proper reporting system.
• Receives, assesses, and prioritizes incoming calls to include emergency calls to determine how best to meet the needs of the customers.
• Processes, enters, retrieves, and transmits accurately Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) entries and inquiries, abiding by policies and procedures mandated by NCIC and GCIC.
• Demonstrates proficiency in working within deadlines and report preparation.
• Types and files reports as required.
• Continuously monitors life safety systems (fire and burglar alarms), and operates surveillance systems and security access control systems with proficiency.
• Assists with identifying and maintaining most current information in databases as required by the department.
• Reports inaccuracies identified or malfunctioning equipment in a timely manner.
• Creates trouble tickets for customers when needed.
• Maintains constant awareness of assigned units, locations, and status; conducts status checks to ensure safety of officers as often as ordered in the standard operating procedures manual.
• Maintains familiarity with all emergency procedures and notification processes; anticipate and prepare for activation of contingency plans due to unforeseen occurrences.
• Ensures that the supervisors and applicable resource officers and other District personnel are informed of all violations.
• Maintains a strong relationship with Atlanta Police Communications 9-1-1 Center other public safety personnel as needed.
• Assists in providing information to other law enforcement agencies with incidents involving local criminal activity that may impact the safety of students, employees or citizens.
• Maintains and submits log-sheets to supervisor related to activities that may include police reports, activity logs and time sheets and maintains all training hours.
• Contacts Principals, facilities services and other supervisors to report problems with buildings or communicate critical information as it relates to emergencies.
• Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed.
• Performs other duties as assigned by an appropriate administrator or their representative.
COMPENSATION
Hourly: $19.60
PHYSICAL ABILITIES AND WORKING CONDITIONS
The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.
Vision: See Additional Work Conditions & Physical Abilities Section.
Hearing:
Speech:
Upper Body Mobility:
Strength:
Environmental Requirements:
Mental Requirements:
Remote Work Requirements:
Additional Work Conditions & Physical Abilities: Must pass criminal history and background investigation and psychological test. Must not have any open administrative investigations.
The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.
Dispatcher
Operations/dispatch job in Columbus, OH
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:
The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation.
WHAT YOU'LL BE DOING:
Environment, Health & Safety
* Conducts business in compliance with all Environmental Health & Safety Policies.
* Conducts periodic safety meetings as well as updating safety documents and logs.
* Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments.
* Ensures operating standards are conducted; supported by robust training and communication actions
* Supervisory Responsibilities
* Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable:
Drivers
Field Service Techs
Set Up Crews
Transportation Coordinators
Branch Coordinator
* This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
* This role owns DOT compliance within an assigned territory
Fleet & Efficient Use of Resources
* Sets daily/weekly/monthly priorities for the team
* Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin
* Schedules and assigns services and maintenance calls supporting customers on rent
* Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan
* Load level volume with end to end customer communication
* Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit
* Coordinate employees, or vendors and contractors for timely completion of complex installation and removal
* Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors
* Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units
* Ensure drivers document damages at retrieval and return
* Monitors and documents DVIR and preventative maintenance files
* Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
* The ability to tracks drivers / venders through digital applications for on time excellence
* Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate
* Assists Drivers in change of schedule or route issues, when necessary
* Communicates with customers to assist in scheduling daily/weekly/month activities
* Confirm site readiness, delivery access and permitting
* Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties
* May manage one or more Branch Administrative employees
* Review Drivecam coaching opportunities and take action as necessary
* Conducts performance discussions and training
* Other duties as assigned
EDUCATION AND QUALIFICATIONS:
* High school diploma, GED, or 3 years of applicable experience
* 2 years work experience
* 2 years experience managing one or more employees
* OR 1 year of experience with WillScot
* MS Office/Excel/Word/Outlook experience
* Experience working directly with customers by phone and email
* Strong customer service orientation, active listening, excellent oral/written communication
* Ability follow direction and meet deadlines in a fast-paced environment
* Experience applying creativity to problem-solving
* Build sustainable relationships and trust with vendors through open, proactive communication
* Ability to effectively manage multiple, changing priorities in a fast-paced environment
Preferred Requirements:
* 3 years logistic experience
* Scheduling, route planning and optimization
* Familiarity with CRM system or other contact management platform
* Salesforce experience
* Familiarity with DOT compliance and vehicle telematics
* Hours of Service regulations, Electronic Logging Devices, permitting, etc.
* Experience working with outside vendors, including pricing and schedule negotiations
Personal Characteristics
* Lead by example through living our values:
* Dedicated to Health & Safety
* Committed to Inclusion & Diversity
* Driven to Excellence
* Trustworthy & Reliable
* Devoted to Our Customers
* Community Focused
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
Dispatcher
Operations/dispatch job in Columbus, OH
Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties
Provide customer service excellence with each and every call.
Politely answer emergency and non-emergency calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
Operate and manage a multi-line telephone console system.
Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed.
Prioritize and organize calls according to urgency.
Providing customers with pricing information and respond to any queries they may have.
Maintain records and Process customer payments.
Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor.
Other duties as assigned.
Qualifications, Education, Experience
High School Diploma or Equivalent
Excellent communication and interpersonal skills.
Ability to answer multiple phone calls in a busy setting.
Ability to have a professional demeaner and phone etiquette.
Ability to address problems and requests by transmitting information or providing solutions to the team.
Ability to read and write in English.
Bilingual is a plus
Accurate data entry.
Computer literate.
Knowledge of Tow book software a plus!
Ability to work Days, Nights and Weekends
Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered:
Two medical plans
Two dental plans
Vision
Employer paid Life and AD&D
Voluntary Insurance plans
401(k) Plan
Short Term Disability
Long Term Disability
Holiday Pay
PTO
Employee Assistance Program
Sign on Bonus
Employee Referral Bonus
EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
Dispatcher
Operations/dispatch job in Columbus, OH
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:
The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation.
WHAT YOU'LL BE DOING:
Environment, Health & Safety
Conducts business in compliance with all Environmental Health & Safety Policies.
Conducts periodic safety meetings as well as updating safety documents and logs.
Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments.
Ensures operating standards are conducted; supported by robust training and communication actions
Supervisory Responsibilities
Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable:
Drivers
Field Service Techs
Set Up Crews
Transportation Coordinators
Branch Coordinator
This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
This role owns DOT compliance within an assigned territory
Fleet & Efficient Use of Resources
Sets daily/weekly/monthly priorities for the team
Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin
Schedules and assigns services and maintenance calls supporting customers on rent
Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan
Load level volume with end to end customer communication
Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit
Coordinate employees, or vendors and contractors for timely completion of complex installation and removal
Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors
Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units
Ensure drivers document damages at retrieval and return
Monitors and documents DVIR and preventative maintenance files
Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
The ability to tracks drivers / venders through digital applications for on time excellence
Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate
Assists Drivers in change of schedule or route issues, when necessary
Communicates with customers to assist in scheduling daily/weekly/month activities
Confirm site readiness, delivery access and permitting
Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties
May manage one or more Branch Administrative employees
Review Drivecam coaching opportunities and take action as necessary
Conducts performance discussions and training
Other duties as assigned
EDUCATION AND QUALIFICATIONS:
High school diploma, GED, or 3 years of applicable experience
2 years work experience
2 years experience managing one or more employees
OR 1 year of experience with WillScot
MS Office/Excel/Word/Outlook experience
Experience working directly with customers by phone and email
Strong customer service orientation, active listening, excellent oral/written communication
Ability follow direction and meet deadlines in a fast-paced environment
Experience applying creativity to problem-solving
Build sustainable relationships and trust with vendors through open, proactive communication
Ability to effectively manage multiple, changing priorities in a fast-paced environment
Preferred Requirements:
3 years logistic experience
Scheduling, route planning and optimization
Familiarity with CRM system or other contact management platform
Salesforce experience
Familiarity with DOT compliance and vehicle telematics
Hours of Service regulations, Electronic Logging Devices, permitting, etc.
Experience working with outside vendors, including pricing and schedule negotiations
Personal Characteristics
Lead by example through living our values:
Dedicated to Health & Safety
Committed to Inclusion & Diversity
Driven to Excellence
Trustworthy & Reliable
Devoted to Our Customers
Community Focused
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
Dispatch - Full-time Weekends and Nights
Operations/dispatch job in Columbus, OH
3 Shifts: Friday 10 pm to Saturday 12 pm, Sunday 7 am to 7 pm, and Monday 7 pm to Tuesday 7 am As a member of the Dispatch team, your role is pivotal in upholding R2 Logistics' standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time.
Responsibilities Include:
Contacting carriers to track and trace shipments
Resolving issues in transit
Inbound call handling
Scheduling pickup and delivery appointments
Order entry
Additional administrative duties, as needed
Preferred Qualifications:
Outstanding customer service background
Excellent communication skills, both written and verbal
Ability to solve problems independently and as a team member
Strong knowledge of Microsoft Office and basic computer programs
Overnight availability is required, weekend flexibility is preferred
Benefits:
One on one training focused on setting up your career success
Competitive base salary with uncapped commission
Opportunity for internal career advancement
401k with company match
Medical/Dental/Vision Coverage
Paid Holidays & Vacation
About R2 Logistics
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
Dispatcher
Operations/dispatch job in Columbus, OH
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to Ohio drivers; owner operators and/or fleet. Communicate and coordinate between all Ohio locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions:
Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching.
Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed.
Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed.
Apply any additional charges including and notify customer service of changes.
Track/Maintain Ohio yard report, MDR, CNI, and Divisional Pool
Actively participate in driver recruiting and retention
Distributes and keeps track of the Nextel radios and fleet truck assignments
Request rail billing
Processes ATP's and Non-Productive pay. Review preliminary payroll
Other duties as assigned
Skills Required
Data entry skills; Excellent communication and organizational skills
Knowledge Required:
DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task. Intermodal/Trucking experience
Supervision Received:
Operation Manager
Supervision of Others:
Drivers
Confidential Data:
Driver pay information; customer accounts; dispatch activities
Auto-ApplyDispatcher - Air And Ground Night Shift
Operations/dispatch job in Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life
At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM ? + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM ? + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM ? + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
· Competitive pay & comprehensive benefits
· Career growth opportunities
· A team-oriented culture that values safety, integrity, and compassion
· The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description 20.15/hr
Dispatcher - Air And Ground Night Shift
Operations/dispatch job in Dublin, OH
Full-time Description DISPATCHER - AIR AND GROUND
Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Position: Dispatcher - Air & Ground (Communications Specialist)
Location: Dublin OH
Compensation: Starting at $20.15/hr
Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)
Shift Differentials:
Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr
Fri-Sun, 7:00 PM - 7:00 AM + $3/hr
Sat-Sun, 7:00 AM - 7:00 PM + $2/hr
What You'll Do
As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll:
Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units
Assign the most appropriate resource promptly, ensuring safety and efficiency
Track and communicate with all active transport units in real-time
Collect and maintain accurate, detailed records for all missions
Initiate and follow the Post Accident Incident Plan (PAIP) when required
Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service
What is Required
High school diploma or equivalent (required)
Ohio EMT certification - preferred
Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire
Certified Flight Communicator (CFC) certification - required within 1 year of hire
Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
Strong multitasking and communication skills - especially under pressure
Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
Working knowledge of medical terminology
Exceptional organizational, negotiation, and computer skills
Ability to stay alert and focused in high-stress, fast-paced environments
Must be able to wear a telephone headset for extended periods
Why MedFlight?
Competitive pay & comprehensive benefits
Career growth opportunities
A team-oriented culture that values safety, integrity, and compassion
The opportunity to make a real impact - every shift, every call, every life
Join our journey - be the calm voice behind every life-saving mission.
Apply today and become a Partner for Life.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Salary Description $20.15 hourly
Command Center Dispatcher (Hon701)
Operations/dispatch job in Marysville, OH
Genric has been providing professional security services throughout the world since 1994. Competitive prices, premium standards, and exceptional customer service are secured when you work with us. Over 25 years Genric has learned that great service begins and ends with experienced and friendly professionals. We believe that our employees are the best in the business and have complete and total confidence in our ability to deliver premium security services. Genric aims to exceed customer expectations with the highest standards of service.
We support clients in some of the most challenging parts of the world with a full inventory of professional security services enabling them to focus on their own business and expansion activities.
Security is our business.
Job Skills / Requirements
Experienced Dispatcher needed in Marysville, OH
FT/3rd Shift - $19.82/hr - Weekly Pay
Command Center Dispatcher responsibilities are as follows:
Be vigilant at all times.
Able to problem solve and critical think in a fast-paced environment.
Able to multitask, especially in high stress/volume situations.
Monitor company radio and fire alarm systems (Simplex/Siemens) for any issues such as fire, medical, water flow, etc.
Dispatch for all types of emergency situations (i.e., medical, fire, chemical, Workplace violence, active threat).
Keep detailed logs of any pertinent information or incidents.
Monitor Travel sites for travel warnings; report any changes to proper personnel.
Monitor news networks for travel threats or active threats; report any changes to proper personnel.
Monitor weather for the counties in which our plant locations are in along with surrounding counties; report severe/winter weather to proper personnel and follow proper procedures to ensure life/safety is met.
Monitor door alarms and dispatch guard personnel accordingly.
Monitor panic alarms and dispatch security personnel accordingly.
Arrange medical transports as needed for associates and contingents.
Report any tech related issues for security equipment and hardware to security technicians' group.
Dispatch Maintenance personnel for alarms or when issues have been reported.
Monitor cameras for suspicious activity (i.e., vandalism, loitering) and access control (i.e., validations, double scan activity).
Answer phone calls - general and emergency.
Know where to locate the information to be able to handle emergency calls of any type. (Medical, fire, active threat, weather, D&A etc.)
Perform daily/weekly/yearly testing of emergency tone, alarms, evacuation and take shelter drills.
Validate Associates at various locations following Safe and Secure protocol.
Man Pass ID outside of the general business hours.
Manage Pass ID email outside of general business hours.
Keep key Genric and Client personnel informed of situations according the levels provided.
Fulfill any duties dictated by the site manager, on-site responder or client administration.
Qualifications:
Be at least 18 years of age
Possess High School diploma or equivalent
Possess a valid driver's license
Ability to pass a pre-employment drug screen and background check
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers/Guards
Requirements:
Dispatch experience preferred
Fast Typing; advanced computer skills
Experience in data entry
Hands on experience working in stressful emergency situations
Outstanding organizational and time management skills
Critical thinker and problem-solving skills
Team player
Great interpersonal and communication skills
Attention to detail
Efficient multi-tasking skills
Ability to work independently
Possess effective written and oral communication skills to accurately maintain completed logs and reports
Ability to deal with all levels of personnel and the public in a professional manner
Frequent sitting, standing, and walking, which may be required for long periods of time
Ability to follow established security protocols, while using initiative and good judgement
#HON
Education Requirements (All)
High School Diploma or equivalent
Additional Information / Benefits
The following benefits are offered to Full-time Genric employees (working 30+ hours per week) after 90 days of employment:
Health insurance
Dental insurance
Vision insurance
Genric offers the following to our Full-time employees after one year of employment:
Vacation time
401k
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan
This job reports to the Account Manager
This is a Full-Time position 2nd Shift, Weekends.
Number of Openings for this position: 1
Dispatcher
Operations/dispatch job in Heath, OH
Must have open availability for 2nd and 3rd shift. Dispatcher - Freight Sales, Inc. Division: Admin Site Fuel Dispatching Position Type: Full-Time with Benefits ESSENTIAL FUNCTIONS: * Dispatch trucks and drivers to various regions throughout Ohio. * Assist drivers with troubleshooting.
* Previous dispatching experience preferred.
* General truck maintenance knowledge preferred.
* Promote and make decisions based on our company vision and core values.
COMPETENCIES:
* Entrepreneurial Orientation - Ability to take initiative, to recognize and create opportunities.
* Attention to Detail - Ability to process detailed information effectively and consistently.
* Communication - Strong written/verbal communication skills; interpret, summarize, and articulate complex information for general use among a variety of internal and external stakeholders.
* Problem Solving - Apply general rules to solve difficult issues or problems in an efficient and effective manner.
* Promote and make decisions based on our company vision and core values.
REQUIRED EDUCATION AND EXPERIENCE:
* Proven experience assisting with dispatching trucks/drivers or relevant position
* One year of customer service experience
* High School diploma, college preferred