Hours: Part-time Weekend Days and Week Nights As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics' standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time.
Responsibilities Include:
Contacting carriers to track and trace shipments
Resolving issues in transit
Inbound call handling
Scheduling pickup and delivery appointments
Order entry
Additional administrative duties, as needed
Preferred Qualifications:
Outstanding customer service background
Excellent communication skills, both written and verbal
Ability to solve problems independently and as a team member
Strong knowledge of Microsoft Office and basic computer programs
Ability to assist with occasional overnight coverage as needed
Benefits:
One on one training
Competitive base salary with uncapped commission
Opportunity for internal career advancement
About R2 Logistics
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
$28k-35k yearly est. 38d ago
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Dispatcher
Cuyahoga Community College (Tri-C 3.9
Cleveland, OH
Department: Campus Police & Security Services Reports To: Lieutenant Recruitment Type: External/Internal Employment Type: Part-Time Support Staff Union Work Schedule: All shifts Monday - Sunday
Number of Openings: 1
Job Description:
SUMMARY
Receive and transmit radio or telephone communications to deploy personnel and/or equipment.
DUTIES AND RESPONSIBILITES
Duties and responsibilities include but are not limited to:
* Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks.
* Monitors all audio and video surveillance equipment.
* Maintains radio and incident logs.
* Routes and records all telephone calls.
* Enters classified information into the computer.
* Prepare detailed reports.
* Operates information/parking/security booth.
* Performs other related duties as assigned.
REQUIRED QUALIFICATIONS:
* High school diploma or GED
* Must have a valid State Identification
* Ability to work effectively in stressful situations
* Skills in keyboarding, basic grammar, basic math basic level word processing ( MS Word) and basic level spreadsheet applications ( MS Excel)
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Ability to make rapid decisions
* Good verbal and written communication skills
* Must have sensitivity to respond appropriately to the needs of the community
PREFERRED QUALIFICATIONS:
* Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and records
* Ability to be mentally alert at all times while on duty and to remain calm under stress
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Communications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalent
WORKING CONDITIONS
Candidates must pass a background check, physical examination, and drug screening. Successful candidates must obtain the following certifications within 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCO certification within 90 days of hire.
Special Note: This is a Part-time (1199/SEIU) Bargaining Unit Position, Grade 05. Part-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.
Target Hiring Rate: Minimum salary $17.27/hour
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$17.3 hourly 60d+ ago
Dispatcher
Propark America 4.3
Columbus, OH
-
Park your Career with Propark!
Dispatcher
CampusParc at The Ohio State University (OSU)
1560 North High St
ColumbusOhio 43210
$17.00 - $18.00 Per Hour
Part Time Opportunity
Saturday & Sunday, 2pm - 10pm
You will be the first and last impression with our client's customers.
Providing a warm welcome, and delivering memorably excellent service, you will drive our company to new horizons.
Propark Mobility is one of the best Parking and Mobility companies in the world.
With hundreds of locations coast to coast, Propark employs the most motivated and aspirational Parking Professionals found anywhere.
This is a great opportunity for upward mobility!
Don't walk, but run to submit your application today.
We can't wait to drive with you.
Want the full story? Keep reading!
Essential Duties and Responsibilities
Direct the activities of the frontline staff.
Coordinate internal departments (maintenance, enforcement, operations, and events) to create and maximize productivity, efficiency and responsiveness to all customer service issues within the parking system.
Ensure maximum productivity by successfully routing CampusParc staff to designated locations on campus.
Track operational issues/concerns using a Customer Relations Management System.
Provide excellent customer service to clients, customers, and employees.
Additional duties as assigned.
Non-Essential Duties and Responsibilities
Other special projects as assigned by location management.
Minimum Job Qualifications
You are at least 18 years old.
High school diploma required.
2+ years in a Dispatcher role.
Parking and/or university operations experience preferred.
Customer Service experience with use of large phone system.
Knowledge of The Ohio State University campus a plus.
Knowledge of TIBA software preferred.
Skills
Ability to communicate professionally and effectively.
Strong computer skills (ability to operate specific software programs) and handheld devices.
Thrive in a fast-paced, multi-faceted work environment.
Must be able to work unsupervised.
Ability to speak, read and comprehend the English language.
Must be able to make decisions independently.
Demonstrate a sense of urgency and timeliness.
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Physical Demands: The employee will be required to stand, walk, sit, handle tools or controls, reach with hands or arms, talk, and hear. Employee must occasionally lift and/or move objects up to 25lbs.
What Propark will provide for you:
Amazing management team who will truly care about you.
Opportunities for overtime.
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Paid Holidays, Vacation, Wellness, and a paid day off for your birthday!
Opportunities to build a career - many in our senior management teams began their careers in this role
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
$17-18 hourly Auto-Apply 8d ago
Dispatcher
Ritchie Bros 3.8
Olde West Chester, OH
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
* Direct activities related to towing operations and on-time performance goals.
* Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
* Plan future day resource requirements and coordinate with towers to line up required truck resources.
* Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
* Monitor transportation costs and identify opportunities for cost savings.
* Recruit new towers to build towing networks with added resources.
* Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
* Monitor work-in-progress & make necessary adjustments to ensure timely performance.
* Identify and escalate issues or concerns related to transportation activities to management.
* Form a fundamental relationship with the IAA Transportation team.
* Establish and maintain good, positive working relationships with all tow drivers.
* Review and analyze reports on transportation activity, including Time Performance metrics.
* Comply with safety guidelines along with company policies and procedures.
* Other duties as assigned.
* 2+ years customer service experience, 1+ years direct dispatch
$36k-43k yearly est. 60d+ ago
DISPATCHER - 911 PT
City of Parma, Oh 3.4
Parma, OH
COMMUNICATIONS CNTR
$25.20/Hour
Part Time - Non-Benefit
11/18/2024 12:30PM EST
Open Until Filled
51647 Safety Forces Dispatcher (Part-Time) 11.18.24.pdf
$25.2 hourly 60d+ ago
Dispatcher, Life Science
Us Pack Services LLC
Akron, OH
Job DescriptionUSPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays
USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time
The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support:
Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems.
Assist Independent Contractors with route completion issues, escalations, and general operational support needs.
Build positive relationships with customers and contractors to strengthen service satisfaction and retention.
Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:
Process routed, on-demand, and special delivery orders in accordance with established standards and procedures.
Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints.
Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met.
Essential Job Duties and Responsibilities - Administrative and Operational Support:
Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs).
Maintain and log Proof of Delivery (POD) documentation within required timeframes.
Track shipments via GPS and proactively resolve delays or service interruptions.
Conduct post-flight and trace investigations as needed to support continuous service improvement.
Generate daily reports summarizing transportation issues and proposed corrective actions.
Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:
Manage incoming emails, electronic filing, and system data related to customer and contractor records.
Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary.
Knowledge/Skills/Abilities Requirements:
Strong communication skills, both written and verbal, across all organizational levels.
Exceptional attention to detail and accuracy in data entry and recordkeeping.
Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment.
Strong critical thinking and problem-solving abilities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems.
Ability to handle multiple priorities and meet deadlines under pressure.
Bilingual (English-Spanish) preferred.
Education/Experience/Certificates/Licenses Requirements:
High school diploma required; Associate's Degree preferred.
Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles.
Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred.
Knowledge of aviation or airline networks is a plus.
Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available (
Available to work extra hours, weekends, and holidays preferred
.) Payrate: Up to $22 per hour
At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion.
Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$22 hourly Easy Apply 5d ago
Dispatcher - Part Time
MTM, Inc. 4.6
Perrysburg, OH
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Part Time Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).
Location: 116 W 3rd St Perrysburg, OH 43551
What you'll do:
* Assist with all phone call information and dispatching of rides
* Organize and route trips based on schedule and location to ensure optimal performance
* Provide assistance to drivers for directions to destinations
* Assist drivers and transportation providers with problems or issues relating to scheduling
* Establish and maintain effective communication with transportation providers
* Report and record all incidents to the applicable manager
* Document and report provider no shows or on-time-performance issues
* Inform transportation providers of their next-days trips and any new trips that occur
* Monitor radio, telephones and on-road provision of service for quality
* Record time of departure, destination, and expected time of return
* Provide feedback on drivers' performance
* Perform additional duties as assigned or required
What you'll need:
Experience, Education & Certifications:
* High school diploma or G.E.D. equivalent
* 2+ years in transportation routing, dispatching, and scheduling expertise preferred
* 1 year experience working with the applicable transit scheduling system preferred
* Knowledge of GPS and GIS systems preferred
* Possess valid authorization to work in the United States
Skills:
* Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Regular attendance is required
Even better if you have...
* Ability to work flexible hours as required
* Ability to maintain high level of confidentiality
* Excellent communication and interpersonal skills
* Good organizational skills with attention to timeliness and detail
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
* Part time roles may not be eligible for all benefits
Hourly Rate: $16.00/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTransit
$16 hourly Auto-Apply 47d ago
Dispatcher
Rbglobal
Cincinnati, OH
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
Responsibilities
Direct activities related to towing operations and on-time performance goals.
Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
Plan future day resource requirements and coordinate with towers to line up required truck resources.
Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
Monitor transportation costs and identify opportunities for cost savings.
Recruit new towers to build towing networks with added resources.
Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
Monitor work-in-progress & make necessary adjustments to ensure timely performance.
Identify and escalate issues or concerns related to transportation activities to management.
Form a fundamental relationship with the IAA Transportation team.
Establish and maintain good, positive working relationships with all tow drivers.
Review and analyze reports on transportation activity, including Time Performance metrics.
Comply with safety guidelines along with company policies and procedures.
Other duties as assigned.
Qualifications
2+ years customer service experience, 1+ years direct dispatch
$29k-38k yearly est. Auto-Apply 60d+ ago
Telecommunications - Police Dispatcher - Springfield Regional Medical Center
Mercy Health 4.4
Springfield, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
0.01
Work Shift:
Days/Nights (United States of America)
PRN - Nights
**Min 3 shifts in 6 week period required, but there is opportunity to work Part and Full Time Hours***
Summary
Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
Essential Functions
Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Required Minimum Education:
High school Diploma/GED
Minimum Years and Type of Experience:
2 or more years in telephone operations/dispatch
Other Knowledge, Skills and Abilities Required:
Customer services computer skills excel Microsoft word
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$23k-28k yearly est. Auto-Apply 60d+ ago
Telecommunications - Police Dispatcher - Springfield Regional Medical Center
Bon Secours Mercy Health 4.8
Springfield, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
0.01
Work Shift:
Days/Nights (United States of America)
PRN - Nights
**Min 3 shifts in 6 week period required, but there is opportunity to work Part and Full Time Hours***
Summary
Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
Essential Functions
Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Required Minimum Education:
High school Diploma/GED
Minimum Years and Type of Experience:
2 or more years in telephone operations/dispatch
Other Knowledge, Skills and Abilities Required:
Customer services computer skills excel Microsoft word
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$21k-30k yearly est. 60d+ ago
Security Dispatcher
Trihealth 4.6
Norwood, OH
Part Time Day, SECURITY-NORWOOD; work hours Wednesdays and Saturdays, 6a-6p, training requires Mon-Fri 8a-5p until completed Responsible for receiving vital information via telephone or in person and then dissemination it in a timely manner, A dispatcher is responsible for monitoring all cameras and alarms and documenting activities and completing appropriate reports
Job Requirements:
High School Degree or GED
Computer literate
1-2 years experience in a related field
Job Responsibilities:
Effectively manages the operation of the dispatch center. Must have effective communication skills. Responsible for dispatching Security Officers to incidents in a timely manner. Completes all security department documentation in a professional manner; this includes complete follow-up and documentation to all reports initiated. Effectively communicate with persons via intercoms and achieve an appropriate outcome. Exhibits professional behavior toward patients, visitors, physicians and other employees and creates a positive impression consistent with professional etiquette.
Prepares for work by reviewing incident reports, logs, bulletin boards, etc on a daily basis. Responsible for filing reports and information in Comm. Center binders and files in a timely manner. Responsible for assisting with issuing agency badges, temporary badges and issuing parking permits and collecting payments. Second and third shift dispatchers communicate with patient areas to determine if persons arriving after regular visiting hours are eligible to visit and dispatches an Officer to deliver a pass as necessary. Responsible for monitoring all security camera equipment and emergency alarms -e.g., burglary, fire and panic alarms- and timely dispatch of Security, Police and Fire Departments. Responsible for issuing Burning/Welding permits and performing fire system adjustments
Other job-related information:
Working Conditions:
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
$31k-36k yearly est. Auto-Apply 3d ago
Dispatcher
Cuyahoga Community College (Tri-C 3.9
Cleveland, OH
Department: Campus Police & Security Services Reports To: Lieutenant Recruitment Type: External/Internal Employment Type: Part-Time Support Staff Union Work Schedule: All shifts Monday - Sunday
Number of Openings: 1
Job Description:
SUMMARY
Receive and transmit radio or telephone communications to deploy personnel and/or equipment.
DUTIES AND RESPONSIBILITES
Duties and responsibilities include but are not limited to:
* Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks.
* Monitors all audio and video surveillance equipment.
* Maintains radio and incident logs.
* Routes and records all telephone calls.
* Enters classified information into the computer.
* Prepare detailed reports.
* Operates information/parking/security booth.
* Performs other related duties as assigned.
REQUIRED QUALIFICATIONS:
* High school diploma or GED
* Must have a valid State Identification
* Ability to work effectively in stressful situations
* Skills in keyboarding, basic grammar, basic math basic level word processing ( MS Word) and basic level spreadsheet applications ( MS Excel)
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Ability to make rapid decisions
* Good verbal and written communication skills
* Must have sensitivity to respond appropriately to the needs of the community
PREFERRED QUALIFICATIONS:
* Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and records
* Ability to be mentally alert at all times while on duty and to remain calm under stress
* Ability to multi-task such as answering calls, questions, fingerprinting and entering data.
* Ability to work cooperatively and courteously with staff and the general public
* Communications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalent
WORKING CONDITIONS
Candidates must pass a background check, physical examination, and drug screening. Successful candidates must obtain the following certifications within 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCO certification within 90 days of hire.
Special Note: This is a Part-time (1199/SEIU) Bargaining Unit Position, Grade 05. Part-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.
Target Hiring Rate: Minimum salary $17.27/hour
Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
$17.3 hourly 60d+ ago
Dispatcher
Propark Mobility 4.3
Columbus, OH
Job Description
Park your Career with Propark!
Dispatcher
CampusParc at The Ohio State University (OSU)
1560 North High St
ColumbusOhio 43210
$17.00 - $18.00 Per Hour
Part Time Opportunity
Saturday & Sunday, 2pm - 10pm
You will be the first and last impression with our client's customers.
Providing a warm welcome, and delivering memorably excellent service, you will drive our company to new horizons.
Propark Mobility is one of the best Parking and Mobility companies in the world.
With hundreds of locations coast to coast, Propark employs the most motivated and aspirational Parking Professionals found anywhere.
This is a great opportunity for upward mobility!
Don't walk, but run to submit your application today.
We can't wait to drive with you.
Want the full story? Keep reading!
Essential Duties and Responsibilities
Direct the activities of the frontline staff.
Coordinate internal departments (maintenance, enforcement, operations, and events) to create and maximize productivity, efficiency and responsiveness to all customer service issues within the parking system.
Ensure maximum productivity by successfully routing CampusParc staff to designated locations on campus.
Track operational issues/concerns using a Customer Relations Management System.
Provide excellent customer service to clients, customers, and employees.
Additional duties as assigned.
Non-Essential Duties and Responsibilities
Other special projects as assigned by location management.
Minimum Job Qualifications
You are at least 18 years old.
High school diploma required.
2+ years in a Dispatcher role.
Parking and/or university operations experience preferred.
Customer Service experience with use of large phone system.
Knowledge of The Ohio State University campus a plus.
Knowledge of TIBA software preferred.
Skills
Ability to communicate professionally and effectively.
Strong computer skills (ability to operate specific software programs) and handheld devices.
Thrive in a fast-paced, multi-faceted work environment.
Must be able to work unsupervised.
Ability to speak, read and comprehend the English language.
Must be able to make decisions independently.
Demonstrate a sense of urgency and timeliness.
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Physical Demands: The employee will be required to stand, walk, sit, handle tools or controls, reach with hands or arms, talk, and hear. Employee must occasionally lift and/or move objects up to 25lbs.
What Propark will provide for you:
Amazing management team who will truly care about you.
Opportunities for overtime.
Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
Paid Holidays, Vacation, Wellness, and a paid day off for your birthday!
Opportunities to build a career - many in our senior management teams began their careers in this role
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
$17-18 hourly 20d ago
Dispatcher, Life Science
Us Pack Services LLC
Akron, OH
USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays
USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time
The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support:
Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems.
Assist Independent Contractors with route completion issues, escalations, and general operational support needs.
Build positive relationships with customers and contractors to strengthen service satisfaction and retention.
Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:
Process routed, on-demand, and special delivery orders in accordance with established standards and procedures.
Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints.
Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met.
Essential Job Duties and Responsibilities - Administrative and Operational Support:
Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs).
Maintain and log Proof of Delivery (POD) documentation within required timeframes.
Track shipments via GPS and proactively resolve delays or service interruptions.
Conduct post-flight and trace investigations as needed to support continuous service improvement.
Generate daily reports summarizing transportation issues and proposed corrective actions.
Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:
Manage incoming emails, electronic filing, and system data related to customer and contractor records.
Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary.
Knowledge/Skills/Abilities Requirements:
Strong communication skills, both written and verbal, across all organizational levels.
Exceptional attention to detail and accuracy in data entry and recordkeeping.
Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment.
Strong critical thinking and problem-solving abilities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems.
Ability to handle multiple priorities and meet deadlines under pressure.
Bilingual (English-Spanish) preferred.
Education/Experience/Certificates/Licenses Requirements:
High school diploma required; Associate's Degree preferred.
Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles.
Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred.
Knowledge of aviation or airline networks is a plus.
Shift Days: Tuesday through Saturday OR Sunday through ThursdayShift Hours: 2nd Shift Available (
Available to work extra hours, weekends, and holidays preferred
.) Payrate: Up to $22 per hour
At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.
Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion.
Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
$22 hourly Auto-Apply 60d+ ago
Dispatcher - Part Time
MTM 4.6
Perrysburg, OH
At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Part Time Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).
Location: 116 W 3rd St Perrysburg, OH 43551
What you'll do:
Assist with all phone call information and dispatching of rides
Organize and route trips based on schedule and location to ensure optimal performance
Provide assistance to drivers for directions to destinations
Assist drivers and transportation providers with problems or issues relating to scheduling
Establish and maintain effective communication with transportation providers
Report and record all incidents to the applicable manager
Document and report provider no shows or on-time-performance issues
Inform transportation providers of their next-days trips and any new trips that occur
Monitor radio, telephones and on-road provision of service for quality
Record time of departure, destination, and expected time of return
Provide feedback on drivers' performance
Perform additional duties as assigned or required
What you'll need:
Experience, Education & Certifications:
High school diploma or G.E.D. equivalent
2+ years in transportation routing, dispatching, and scheduling expertise preferred
1 year experience working with the applicable transit scheduling system preferred
Knowledge of GPS and GIS systems preferred
Possess valid authorization to work in the United States
Skills:
Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
Regular attendance is required
Even better if you have...
Ability to work flexible hours as required
Ability to maintain high level of confidentiality
Excellent communication and interpersonal skills
Good organizational skills with attention to timeliness and detail
What's in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Part time roles may not be eligible for all benefits
Hourly Rate: $16.00/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTransit
$16 hourly Auto-Apply 47d ago
Telecommunications - Police Dispatcher - Springfield Regional Medical Center
Mercy Health 4.4
Springfield, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Days/Nights (United States of America) PRN - Nights Min 3 shifts in 6 week period required, but there is opportunity to work Part and Full Time Hours* Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
Essential Functions
* Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
* Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
* Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
* Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
* Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
* Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Required Minimum Education:
High school Diploma/GED
Minimum Years and Type of Experience:
2 or more years in telephone operations/dispatch
Other Knowledge, Skills and Abilities Required:
Customer services computer skills excel Microsoft word
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$23k-28k yearly est. Auto-Apply 11d ago
Telecommunications - Police Dispatcher - Springfield Regional Medical Center
Bon Secours Mercy Health 4.8
Springfield, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. PRN - Nights **Min 3 shifts in 6 week period required, but there is opportunity to work Part and Full Time Hours***
**Summary**
Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
**Essential Functions**
+ Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
+ Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
+ Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
+ Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
+ Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
+ Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
**Required Minimum Education:**
High school Diploma/GED
**Minimum Years and Type of Experience:**
2 or more years in telephone operations/dispatch
**Other Knowledge, Skills and Abilities** **Required:**
Customer services computer skills excel Microsoft word
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
**What we offer**
+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
+ Tuition assistance, professional development and continuing education support
_Benefits may vary based on the market and employment status._
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
$21k-30k yearly est. 60d+ ago
Telecommunications Operator - St. Elizabeth Youngstown Hospital
Mercy Health 4.4
Youngstown, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
16
Work Shift:
All Work Shifts (United States of America)
Telecommunications Operator - St. Elizabeth Youngstown Hospital
Shift/Schedule
Part Time - Scheduled for 16 hours per week
Shift Times - Rotating (Availability required on all shifts as needed)
Rotating Weekends & Holidays
Summary of Primary Function/General Purpose of Position:
Serve as hospital's telephone receptionist welcoming patients and other customers by offering service and assistance in a pleasant and professional manner.
Essential Functions:
Operates computerized telephone console to assure efficient communications; Determines the reason for the customer's contact (both internal and external)and facilitates communications answering calls promptly and forwarding calls to appropriate locations.
Perform public address and paging mechanisms for contacting hospital personnel and physicians according to established standards.
Monitor, assign and replace pagers for staff.
Perform a broad scope of technical operations of the telecommunications system including: Coordinate with departments for telephone repairs, moves and/or changes, insure callers on procedures for Voice mail, paging, help desk questions, etc, Maintain all paging equipment and emergency radios, and
Maintain physician log sheets and daily emergency activity log book
Notify hospital staff of all emergency and critical situations. Have a complete knowledge of hospital disaster plans and the ability to respond immediately following established procedures and protocols.
Record and monitor emergency situations, including fire alarm panel, security panel, hospital panic alarms, Code Adam alerts, 911 calls and other emergency alarms in a rapid manner, accordingly, to established protocols. Notify local police and/or fire when necessary.
Summons/dispatch/page all necessary personnel in an emergency situation. (Code Blue, Trauma, Respiratory, RRT etc.) and records in a daily journal.
Act as an answering service for several departments by locating and paging personnel.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education/Work Experience
High School Diploma/GED (Required)
One year of experience as a Telecommunications/Switchboard Operator, 911 Dispatcher, or working in a Call Center (preferred)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - St. Elizabeth
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$27k-33k yearly est. Auto-Apply 8d ago
Telecommunications Operator - St. Elizabeth Youngstown Hospital
Bon Secours Mercy Health 4.8
Youngstown, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **_Telecommunications Operator - St. Elizabeth Youngstown Hospital_**
**Shift/Schedule**
+ Part Time - Scheduled for 16 hours per week
+ Shift Times - Rotating (Availability required on all shifts as needed)
+ Rotating Weekends & Holidays
**Summary of Primary Function/General Purpose of Position:**
Serve as hospital's telephone receptionist welcoming patients and other customers by offering service and assistance in a pleasant and professional manner.
**Essential Functions:**
+ Operates computerized telephone console to assure efficient communications; Determines the reason for the customer's contact (both internal and external)and facilitates communications answering calls promptly and forwarding calls to appropriate locations.
+ Perform public address and paging mechanisms for contacting hospital personnel and physicians according to established standards.
+ Monitor, assign and replace pagers for staff.
+ Perform a broad scope of technical operations of the telecommunications system including: Coordinate with departments for telephone repairs, moves and/or changes, insure callers on procedures for Voice mail, paging, help desk questions, etc, Maintain all paging equipment and emergency radios, and Maintain physician log sheets and daily emergency activity log book
+ Notify hospital staff of all emergency and critical situations. Have a complete knowledge of hospital disaster plans and the ability to respond immediately following established procedures and protocols.
+ Record and monitor emergency situations, including fire alarm panel, security panel, hospital panic alarms, Code Adam alerts, 911 calls and other emergency alarms in a rapid manner, accordingly, to established protocols. Notify local police and/or fire when necessary.
+ Summons/dispatch/page all necessary personnel in an emergency situation. (Code Blue, Trauma, Respiratory, RRT etc.) and records in a daily journal.
+ Act as an answering service for several departments by locating and paging personnel.
_This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation._
**Education/Work Experience**
+ High School Diploma/GED (Required)
+ One year of experience as a Telecommunications/Switchboard Operator, 911 Dispatcher, or working in a Call Center (preferred)
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
**What we offer**
+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
+ Tuition assistance, professional development and continuing education support
_Benefits may vary based on the market and employment status._
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
$26k-34k yearly est. 7d ago
Telecommunications Operator - St. Elizabeth Youngstown Hospital
Mercy Health 4.4
Youngstown, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 16 Work Shift: All Work Shifts (United States of America) Telecommunications Operator - St. Elizabeth Youngstown Hospital Shift/Schedule * Part Time - Scheduled for 16 hours per week
* Shift Times - Rotating (Availability required on all shifts as needed)
* Rotating Weekends & Holidays
Summary of Primary Function/General Purpose of Position:
Serve as hospital's telephone receptionist welcoming patients and other customers by offering service and assistance in a pleasant and professional manner.
Essential Functions:
* Operates computerized telephone console to assure efficient communications; Determines the reason for the customer's contact (both internal and external)and facilitates communications answering calls promptly and forwarding calls to appropriate locations.
* Perform public address and paging mechanisms for contacting hospital personnel and physicians according to established standards.
* Monitor, assign and replace pagers for staff.
* Perform a broad scope of technical operations of the telecommunications system including: Coordinate with departments for telephone repairs, moves and/or changes, insure callers on procedures for Voice mail, paging, help desk questions, etc, Maintain all paging equipment and emergency radios, and
Maintain physician log sheets and daily emergency activity log book
* Notify hospital staff of all emergency and critical situations. Have a complete knowledge of hospital disaster plans and the ability to respond immediately following established procedures and protocols.
* Record and monitor emergency situations, including fire alarm panel, security panel, hospital panic alarms, Code Adam alerts, 911 calls and other emergency alarms in a rapid manner, accordingly, to established protocols. Notify local police and/or fire when necessary.
* Summons/dispatch/page all necessary personnel in an emergency situation. (Code Blue, Trauma, Respiratory, RRT etc.) and records in a daily journal.
* Act as an answering service for several departments by locating and paging personnel.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education/Work Experience
* High School Diploma/GED (Required)
* One year of experience as a Telecommunications/Switchboard Operator, 911 Dispatcher, or working in a Call Center (preferred)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - St. Elizabeth
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.