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What is an operations engineer support and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Dr. Lesley Farmer
There is more than meets the eye when it comes to being an operations engineer support. For example, did you know that they make an average of $44.43 an hour? That's $92,420 a year! Between 2018 and 2028, the career is expected to grow 5% and produce 18,200 job opportunities across the U.S.

What general advice would you give to an operations engineer support?

Dr. Lesley FarmerDr. Lesley Farmer LinkedIn profile

Professor of Library Media, CSULB Teacher Librarian Program Coordinator, CSU ICT Literacy Project Manager, California State University - Long Beach

Get to know the site before interviewing, and remember that even interviews are an opportunity to practice communication skills-and to see if there's a good match between you and the site. Once hired, learn about the organizational culture and develop trustful relationships. Make one memorable contribution the first month, but focus on becoming an expert before changing others. In addition, join a local and national professional association to keep current and network.
ScoreOperations Engineer SupportUS Average
Salary
7.2

Avg. Salary $92,420

Avg. Salary $59,228

Stability level
5.7

Growth rate 5%

Growth rate 0.3%

Diversity
3.6
Race

American Indian and Alaska Native 0.31%

Asian 12.36%

Black or African American 8.27%

Hispanic or Latino 11.98%

Unknown 5.03%

White 62.04%

Gender

female 11.44%

male 88.56%

Age - 42
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 42
Stress level
5.7

Stress level is manageable

7.1 - high

Complexity level
6.7

Complexity level is challenging

7 - challenging

Work life balance
7.1

Work life balance is good

6.4 - fair

Operations engineer support career paths

Key steps to become an operations engineer support

  1. Explore operations engineer support education requirements

    Most common operations engineer support degrees

    Bachelor's

    67.4 %

    Associate

    14.0 %

    Master's

    10.2 %
  2. Start to develop specific operations engineer support skills

    SkillsPercentages
    Infrastructure13.30%
    Java11.11%
    Technical Support9.16%
    Database7.55%
    Linux6.96%
  3. Complete relevant operations engineer support training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New operations engineers support learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an operations engineer support based on U.S. Bureau of Labor Statistics data and data from real operations engineer support resumes.
  4. Research operations engineer support duties and responsibilities

    • Create service requests in CRM application to reflect report issues and manage customer expectations throughout escalation and/or resolution.
    • Respond within SLA's to customer tickets.
    • Perform administrative tasks for internal tools, Wikis, and SharePoint.
    • Guide development and evaluation of Cisco VPN solutions to guarantee accurate migration into mobile clients.
  5. Prepare your operations engineer support resume

    When your background is strong enough, you can start writing your operations engineer support resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an operations engineer support resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable operations engineer support resume templates

    Build a professional operations engineer support resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your operations engineer support resume.
    Operations Engineer Support Resume
    Operations Engineer Support Resume
    Operations Engineer Support Resume
    Operations Engineer Support Resume
    Operations Engineer Support Resume
    Operations Engineer Support Resume
    Operations Engineer Support Resume
    Operations Engineer Support Resume
    Operations Engineer Support Resume
  6. Apply for operations engineer support jobs

    Now it's time to start searching for an operations engineer support job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first operations engineer support job

Zippi

Are you an operations engineer support?

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Average operations engineer support salary

The average operations engineer support salary in the United States is $92,420 per year or $44 per hour. Operations engineer support salaries range between $62,000 and $136,000 per year.

Average operations engineer support salary
$92,420 Yearly
$44.43 hourly

What am I worth?

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How do operations engineers support rate their job?

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Operations engineer support reviews

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A zippia user wrote a review on Feb 2020
Cons

User is not available for investigation how hardware and software had problem.


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A zippia user wrote a review on Jan 2020
Cons

Anything apart from fixing interlocking and keppystone


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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