Operations engineer support work from home jobs

We're looking for an experienced Endpoint Engineer to join a global technology team at a leading quantitative trading firm. This is a unique opportunity to take full responsibility for modern endpoint management and identity systems in a fast-paced, high-performance environment - where your expertise directly supports the technology driving global financial markets. As part of the infrastructure team, you'll oversee endpoint devices across multiple international offices, manage identity and access systems, and strengthen endpoint security. You'll play a critical role in ensuring the reliability, compliance, and performance of an advanced global infrastructure. The ideal candidate is hands-on, solutions-focused, and thrives when working at scale with both Windows and mac OS environments. This is a role for someone who wants to build, not just maintain - someone capable of designing and implementing enterprise endpoint systems from the ground up. If you've led small teams, deployed Intune or Jamf in production, and enjoy owning complex environments end to end, you'll fit right in. Responsibilities Manage and maintain all enterprise endpoint devices (Windows 11 and mac OS) using MDM platforms such as Microsoft Intune and Jamf Pro Configure, administer, and support the Microsoft 365 Suite - including Exchange Online, SharePoint, Teams, and OneDrive for Business Oversee Microsoft Entra ID (Azure Active Directory), including Conditional Access Policies, Dynamic Groups, and Enterprise Applications Implement and maintain endpoint protection solutions Ensure compliance with enterprise security standards, device policies, and data protection frameworks Support and troubleshoot endpoint, identity, and access issues across global offices and remote environments Collaborate with infrastructure, security, and operations teams to improve endpoint management and security posture Contribute to the development and automation of processes using Power Automate, Logic Apps, or similar tools Requirements Proven experience managing Windows 11 and mac OS endpoints in enterprise environments using Intune and/or Jamf Pro Strong knowledge of Microsoft 365 administration, including collaboration and automation tools Deep understanding of Microsoft Entra ID (Azure AD), Conditional Access, and application management Demonstrated experience implementing endpoint protection and security solutions Broad technical background - experience in smaller environments with wide responsibility is ideal Prior experience owning or building endpoint and M365 environments from scratch Salary Up to $150,000 base salary (flexible, depending on experience) Discretionary annual bonus Company perks Location Chicago (on-site) Work from home opportunities Join a global, technology-driven firm where you'll have the autonomy to design, implement, and secure modern endpoint environments - all while working alongside some of the brightest minds in finance and engineering

Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. IT Support Engineer San Francisco, CA Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization. The role is critical to support core business functions and services. Continuous improvement is a key quality for the role. DUTIES & RESPONSIBILITIES: ● Desktop support - Configure and troubleshoot mac OS, Microsoft Windows and Ubuntu. Maintain mac OS, Windows and Ubuntu deployment images and configuration. ● Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system-related issues. ● New Hire Onboarding - Automate new hire process from user creation to system configuration a deployment. ● Develop, update, implement and maintain procedures and guides ● Responds to systems and services outages and other service-related activities ● Provides technical expertise and support to fellow staff throughout the company ● Network support - Basic configuration and troubleshooting of Cisco, Mikrotik and Palo Alto equipment. ● Server support - Basic configuration and troubleshooting of VMware ESXi, Windows Server and Ubuntu. QUALIFICATIONS: ● 2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices. ● Strong technical knowledge of and experience working with mac OS, Microsoft Windows and Ubuntu ● Technical knowledge of network switches, routers, wireless, firewalls, VMWare ESXi, Free/TrueNAS, Google Workspace ● Good understanding of network protocols (including but not limited to DHCP, DNS, SNMP) ● Discipline to work remotely ● Effective verbal and written communications skills ● Strong desire to expand expertise through continuous learning ● Bonus: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, Atlassian Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today. Let us help you find your next career opportunity! JOIN RED OAK TECHNOLOGIES! Learn what it's like to be a Red Oak Consultant! Red Oak Five (Core Values): Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone

Job Description Remote ServiceNow AI Ops Support Engineer needs 8+ years of experience working with the ServiceNow platform, especially in ITOM / AIOps modules Remote ServiceNow AI Ops Support Engineer requires: Hands-on experience with Event Management, Service Mapping, CMDB, and Discovery Familiarity with AIOps concepts anomaly detection, correlation, and noise reduction Experience integrating ServiceNow with monitoring tools (e.g., Splunk, Datadog, Dynatrace, SolarWinds, AppDynamics) Solid understanding of ITSM processes Incident, Change, Problem Management Scripting experience (JavaScript, PowerShell, or Python) for automation and workflows Strong troubleshooting and problem-solving skills Effective communication and documentation skills "FSM - ServiceNow Strong Development Experience. Remote ServiceNow AI Ops Support Engineer duties: Provide operational support for AIOps capabilities in ServiceNow (Event Management, Predictive AIOps, Service Mapping, and CMDB). Monitor and troubleshoot data ingestion pipelines from monitoring tools (e.g., Splunk, Dynatrace, AppDynamics, Datadog). Maintain and enhance correlation rules, anomaly detection policies, and alert suppression logic. Work with ITSM teams to ensure incidents and alerts are generated and routed appropriately. Perform root cause analysis (RCA) and contribute to continuous improvement of noise reduction and RCA capabilities. Collaborate with platform engineers and developers to configure and support automation workflows. Maintain documentation, dashboards, and runbooks for operational visibility. Support upgrades, testing, and patching of AIOps-related applications and integrations. Partner with cross-functional teams to improve service health insights and predictive capabilities.

The following is what the job involves: As a support operator you will be responsible for providing our customers with adequate support regarding any of their products and services with RocketNode. In order to successfully do your job at RocketNode you should have experience in majority of the following fields: -Virtualizor Front End Panel -Pterodactyl Front End Panel -Linux/Windows Operating System -The Following Pterodactyl Eggs (Minecraft, GTA:5 FiveM, Rust) You will also be responsible for providing the customer a professional experience by greeting the customer before responding to a ticket, and respectfully asking them what their issues are and how we can further assist them.

At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security. About the Role We are seeking a skilled Hardware Support Engineer to support and expand our growing fleet of field devices including security cameras, camera relays, and POS transaction relays. This role is critical to ensuring reliable operation of our distributed hardware infrastructure and supporting new installations across multiple locations. Core ResponsibilitiesField Device Management Monitor, maintain, and troubleshoot a large fleet of cameras, camera relays, video displays and POS transaction relay devices Perform remote firmware updates and configuration changes across distributed hardware Diagnose and resolve hardware connectivity, performance, and operational issues Coordinate with field technicians for on-site installations and repairs when remote resolution isn't possible System Administration Managing installations of POSIX/Linux-based embedded systems, AWS IoT, Windows services and field devices Configure and maintain device networking, including USB network interfaces, VPN connections and firewall rules Implement automated monitoring and alerting for device health and performance Maintain device inventory, documentation, and configuration management systems Installation Support Support new location installations by configuring devices pre-deployment Create and maintain installation procedures and technical documentation Provide technical guidance to field installation teams Validate device functionality and network connectivity post-installation Infrastructure Optimization Analyze device performance data to identify optimization opportunities Implement standardized configurations and deployment procedures Develop automation scripts for routine maintenance and monitoring tasks Collaborate with engineering teams on device selection and deployment strategies Required QualificationsTechnical Skills 3+ years of POSIX/Linux systems administration experience (Red Hat, Ubuntu, or similar distributions) Experience with firmware management and updates for embedded devices or IoT hardware (Raspberry Pi, Arduino, NUC) Network troubleshooting skills including TCP/IP, routing, VPNs, and firewall configuration Command-line proficiency with bash/shell scripting for automation Experience with remote device management and monitoring tools Hardware Knowledge Knowledge of POS integration and transaction data handling Experience with embedded Linux systems and ARM-based hardware Additional Requirements Strong analytical and problem-solving skills for remote troubleshooting Excellent documentation and communication skills Ability to work independently and manage multiple concurrent issues Experience with ticketing systems and incident management processes Willingness to provide occasional after-hours support for critical issues Preferred Qualifications Administration of applications running on AWS (EC2, S3, IoT, ECS, Fargate, Cloudwatch etc..) 2+ years experience writing and maintaining Python scripts or applications Understanding of IP camera systems and video streaming protocols (RTSP, ONVIF) Experience with configuration management tools (Ansible, Docker, IoT/Greengrass, K8s) Knowledge of video analytics or retail technology systems Experience with database systems for device logging and monitoring Certification in Linux administration (RHCE, LPIC) or network management Previous experience in retail, security, or IoT device management Work Environment Primarily remote work with occasional travel to installation sites Standard business hours with on-call rotation for critical system support Collaborative environment working with field technicians, engineering, and operations teams Fast-paced environment supporting rapid expansion of device deployments Growth Opportunities Lead technical projects for large-scale device deployments Mentor junior technical staff and field technicians Contribute to engineering decisions on hardware selection and architecture Develop expertise in emerging IoT and edge computing technologies Contribute to our Gitops culture by contributing code and our CICD pipelines Why Join Panoptyc? Competitive salary and benefits Be part of a rapidly growing team reshaping retail security Full remote work flexibility with a dynamic, global team Opportunity to work with cutting-edge data tools and technologies Job Details: Full-time status (40 hours per week) Able to work during US Eastern time zone Up to $30 USD/hr Location: Remote

JOB TITLE: Systems Engineer - REMOTE PAY RATE: $96/hour We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client. Job Details: Job Type: Contract (12 months with potential for extension) Industry: Aerospace / Defense / Aviation Benefits: Medical, dental, and vision (Cigna) Perks: Bonus potential + Priority access via Tier 1 supplier Openings Nationwide: Thousands of opportunities across the U.S. Qualifying Questions: Are you a U.S. person as defined under ITAR regulations? Do you meet the educational and experience requirements for this role? Can you commute to the job location or relocate if necessary? Summary: Provide hands-on support for our IBM Cloud Pak for Data platform. This role requires a strong foundation in OpenShift administration, Linux systems, and container orchestration, with a focus on maintaining performance, scalability, and security in a production environment. Provide administration and support for IBM Cloud Pak for Data running on OpenShift. Monitor and troubleshoot infrastructure issues, ensuring high availability and performance. Collaborate with cross-functional teams to deploy, scale, and maintain applications. Support container orchestration, automation, and CI/CD practices. Implement best practices for security, backup, and disaster recovery. Requirements: Strong Linux (RHEL) administration skills with troubleshooting and Python/Bash scripting Proficient in containerization and orchestration: Docker, Podman, Kubernetes, and OpenShift (CLI, architecture, RBAC, image/app management) Solid knowledge of networking and security: TCP/IP, DNS, firewalls, load balancing, and OpenShift security configurations Hands-on experience with automation and DevOps tools: Ansible, CI/CD pipelines, Agile methodologies Familiarity with monitoring and performance tools: Prometheus, Grafana, ELK stack; ability to optimize and scale clusters Preferred experience supporting IBM Cloud Pak for Data (CP4D) and watsonx.ai platforms Knowledge of backup and restore strategies for OpenShift and etcd Certifications preferred: Red Hat Certified Specialist in OpenShift Administration, Certified Kubernetes Administrator (CKA) Excellent communication and teamwork skills Proactive, independent work ethic Must be a U.S. Person as defined by ITAR About Us: The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles. As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries. Eligibility Requirements: Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations. Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense Take your career to new heights-apply today!

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm's growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development-building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you'll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems. What You'll Do Technical Strategy & Systems Design: Partner with business and technical stakeholders to translate requirements into scalable, secure, and user-centric solutions. Design architectures that integrate SaaS platforms, identity systems, and automations across the enterprise. Automation & Integration Development: Build and maintain automations using REST APIs, scripting languages (Python, JavaScript/TypeScript), and workflow platforms (e.g., Okta Workflows, Workato, Zapier). Streamline repetitive processes and strengthen cross-system interoperability. AI & Emerging Technology Enablement: Leverage AI-assisted tools to accelerate development, incident response, and documentation. Experiment with generative AI and workflow intelligence to improve IT operations and knowledge management. Operational Reliability & Security: Enhance the reliability and resilience of critical IT services. Implement monitoring, alerting, and governance practices that protect data and maintain compliance with security standards. Incident Resolution & Root Cause Analysis: Troubleshoot technical issues efficiently, conduct root cause analyses, and deliver durable long-term fixes that reduce operational noise and support business continuity. Knowledge Sharing & Collaboration: Create and maintain technical documentation, playbooks, and process diagrams. Mentor teammates and contribute to a culture of transparency, automation, and continuous improvement. What We Look For 3-5 years of experience in IT Engineering, Systems Administration, or Solutions Engineering within a SaaS or enterprise environment. Deep understanding of modern SaaS ecosystems, SSO/SCIM integrations, and identity/access management frameworks (e.g., Okta, Azure AD). Hands-on experience coding and automating with APIs and scripting languages (Python, JavaScript/TypeScript). Strong communication and stakeholder management skills-capable of bridging business goals with technical implementation. Demonstrated ability to manage multiple priorities and deliver measurable results in a dynamic, fast-paced environment. Pluses Experience with workflow automation platforms such as Okta Workflows, Workato, Zapier, Tines, or equivalent. Familiarity with AI-assisted development (e.g., Copilot, ChatGPT, CodeWhisperer) and its applications in IT and automation. Knowledge of SaaS management and governance frameworks, including lifecycle management and license optimization. Background in cloud-based infrastructure (e.g., AWS, GCP, or Azure) and DevOps practices. Strong analytical mindset and a passion for improving team productivity through smarter systems design. Experience working with distributed, cross-functional teams and influencing outcomes across multiple stakeholders. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA Pacific base pay range (CA, WA, NY, NJ, CT): $115,000 - $155,000 USA Sapphire base pay range (all other U.S. states): $102,000 - $142,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

About the role: As a Skydio products ambassador, you will work in a small team of high-performing subject matter experts who provide UAS system and Cloud operational best practices and deep feature diagnostics to Skydio commercial, state & local government and educational customers. You'll combine your relevant enterprise application integration and network operations experience with hands-on Skydio product knowledge to provide best-in-class wireless communications and cross-Cloud data pipeline support, advise customers on operational best practices, and keep Skydio engineering and marketing teams plugged into the customer experience. We are seeking candidates with the technical capability to support complex hardware, network installations & software integrations. A successful candidate will have deep knowledge in WiFi and cellular networking, configuring and troubleshooting Cloud REST integrations, and experience troubleshooting complex IoT and Cloud-Cloud connectivity issues. You'll work both remotely and occasionally at customer sites with Skydio hardware and software products performing device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network optimization and/or network issue diagnostics. Location: Remote Base, Eastern or Central Timezone. Travel: Be able to travel regionally up to 20% of the time or as needed How you'll make an impact: Act as the product specialist liaison between Skydio and our customers by providing expert terrestrial IoT communications troubleshooting and performance optimization assistance.. Be a technical product knowledge resource to training and content teams, working collaboratively to improve customer self-help. Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio's cloud connected products, processes, 3rd party integrations, operational best practices, and product roadmap to ensure customer needs are reflected in product enhancements.. Reduce the number of communications and integration escalations into engineering groups by developing effective triage and resolution techniques. Proactively participate with both internal support leaders and cross-function Eng and Product teams in building support processes that improve and enhance customer experience. Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the Internet protocols, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure to help customers maximize the useful value of their UAS fleet. Stay current with network product and industry trends, working with product, engineering and business partners to align on our network strategy and best practices for Skydio Docks and Remote Flight Operations. What makes you a good fit: 3+ years experience supporting and troubleshooting network and Cloud REST integration / connectivity issues. Civilian or military UAS operations and flight experience is a plus. Experience in public safety information systems used in the Police and Fire dispatch centers, including software and hardware equipment and various mission critical interfaces and applications used by Police personnel is a Plus Ability and willingness to occasionally work flexible hours and schedules, including after-hours and weekend support on rotation or as-needed basis. Assertive self-starter with great interpersonal and written communication skills. Proficient in network and technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape. Experience working with Salesforce service cloud, Jira bug tracking, Netsuite is a plus. Experience with scripting languages such as Bash, PHP, Python a plus. Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices streaming content over WiFi mesh and carrier mobile network. Demonstrated experience in solving complex problems related to APIs, webhooks and third party integrations and diagnostic tools like Postman. Hands-on experience with a variety of Network diagnostic tools. Excellent ability to multi-task and track multiple independent concurrent projects and manage them to resolution in a timely manner. Be able to travel regionally up to 20% of the time or as needed Familiarity with Linux OS Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $82,000 - $147,000. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria. *Compensation for certain positions may vary based on the position's location. #LI-WM1

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Airtable People team is seeking a People Systems Engineer (Airtable Specialist) to design, build, and maintain the Airtable apps that power the employee experience. You'll own and evolve the People team's most critical tools - including our performance management system, onboarding app, and people directory - and develop new Airtable-based solutions that put AI and automation at the center of their design. Your work will simplify workflows, improve data visibility, and help the People team operate more intelligently and efficiently. While Airtable will be your primary platform, you'll also evaluate when other systems or tools may better serve a problem, taking a pragmatic, outcomes-first approach to how we build the People tech stack. Sitting on the People team and partnering closely with IT and internal systems, you'll use Airtable, scripting, and platform-native AI capabilities to deliver intuitive, scalable, and high-impact tools that touch every Airtable employee. What you'll do Airtable Development & System Design Build, enhance, and maintain core People Airtable apps that support all aspects of the employee lifecycle, such as performance, onboarding, and employee data management. Design and architect new Airtable applications with AI and automation at the core, ensuring systems are intelligent, scalable, and adaptable as the company grows. Use Airtable Interfaces, Automations, and Scripting to create clean, efficient, and data-rich user experiences. Systems Evolution & Enablement Develop and maintain automations, integrations, and data flows between Airtable and tools like Greenhouse, Workday, Slack, and Google Workspace. Take a pragmatic approach to problem-solving, evaluating and recommending alternative systems or tools when they better serve People team goals. Use scripting (JavaScript or Python) and APIs to connect systems and optimize recurring processes. Continuously monitor system performance, usability, and data accuracy, iterating to meet evolving business needs. Partner with IT and cross-functional teams to align on architecture, data governance, and long-term tooling roadmap Document technical logic and train stakeholders to use and maintain Airtable applications effectively. Promote Airtable best practices across the People team. Who you are You're a systems-minded builder who designs with automation and intelligence in mind. You combine a product mindset with hands-on technical skill, and you're motivated by creating AI-driven tools that make work simpler, smarter, and more human for every employee. Qualifications 5+ years in systems engineering, internal tools development, or technical operations. Experienced in leveraging AI to enhance systems and workflows : you experiment, tinker, and have experience using generative AI to build real solutions Proven experience building advanced Airtable solutions using interfaces, automations, and scripting. Skilled in scripting (JavaScript or Python) and integrating SaaS tools via APIs. Pragmatic problem solver who evaluates the right system or tool for the job: Airtable-first, but not Airtable-only. Familiarity with HR or People systems (e.g., Workday, Greenhouse, Slack, Google Workspace) preferred but not required. Strong data modeling and systems design abilities. Excellent communication and documentation skills. A proactive, collaborative self-starter who thrives in fast-paced environments. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$179,000-$232,300 USDFor all other work locations (including remote), the base salary range for this role is:$161,500-$209,600 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility - and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. Across our organization, we're building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR . This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR. Intro to Position Each day you will work with a cross-functional team of professionals combining business, design, product, user experience and engineering expertise, working relentlessly to push the boundaries of what's possible and paving the road for the future of news and entertainment media. We are looking for a talented and knowledgeable Image and Video Systems Engineer who is also well versed in Audio. The Candidate will have experience managing video capture, streaming and storage systems, and will be skilled in and passionate about media asset management, server, network and storage infrastructure as well as workflow automation. We are looking for a person who learns fast and can troubleshoot independently. This role interfaces with content creators, content operations and other technology groups extensively. The Content Production Technology department promotes diversity, equity, and inclusion in the workplace. This is a union represented role covered under the terms of a collective bargaining agreement with N ABET-CWA DMU . Responsibilities Reports to the Manager, Content Solutions Group, Content Production Technology. Install, configure, maintain, monitor and manage audio and video production equipment and systems. Serve as a technical liaison between internal teams, member stations, and vendors that offer collaborative production technologies System-level support for the Content Operations team responsible for Live video streaming, broadcast audio segmentation and video / podcast operational support Support for audio and visuals teams utilizing ‘craft' editing systems like Adobe Premiere and Protools. Enterprise support for production collaboration tools like Lucidlink Design, build, and maintain workflows to: Encode audio and video into multiple file formats for digital distribution using enterprise level encoding software Deliver encoded audio and video content to NPR asset management tools, Archive and publishing systems. Collaborate to develop processes and procedures used in the streaming and recording of audio and video on npr.org, member station sites and 3rd party content partners for live breaking news coverage, concerts and other events Recommend and implement changes to the overall system and network environments through following an institutionalized change management process Assist in the administration of DAVID Systems, NPR's Enterprise Audio production system. Document processes, procedures, instructions, and training materials for users and other stakeholders Pursue expansion of knowledge and skills in current and emerging production technologies Respond to critical system issues as part of a 24x7x365 on-call team. Provide regular shared on-call support rotation with other A/V System Engineers The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time. Minimum Qualifications 3-5 years of experience in audio and or video production and streaming environments. Experience working with live streaming and content capture workflows. Experience with file-based workflows and transcoding software, audio/video codecs, wrappers and related specifications (FFMPEG, etc) Experience with file-based workflows and supporting technologies such as a MAM, File Orchestrators, and CMS. Knowledge of clustered file system technologies such as Isilon, Dell and CEPH Experience with file management tools Experience with enterprise media production Experience with container-based applications such as Docker or Kubernetes Experience with commonly used scripting languages (Python and Shell) Experience with Command Line Interface (CLI) prompts Experience with TCP/IP networking technologies (routing, switching, Cisco, etc) Experience in deploying and scaling redundant infrastructure Proven ability to write clear, concise documentation Passionate about automation Preferred Qualifications Experience with Adobe Premiere, BlackMagic Design, Pro Tools, DAVID Systems, LucidLink Knowledge of JIRA and Confluence Knowledge of Cloud-based encoding platforms Knowledge of JW Platform, Telestream, Snapstream Knowledge of timed text files such as subtitles, and subtitles for deaf and hard of hearing (SDH files), and their various formats and handling. Knowledge of partner endpoint APIs (YouTube, Spotify, …) Experience with AWS/Google/Azure or similar Cloud storage and compute topologies Database management experience Advanced scripting/programming skills Knowledge of High Availability, Security, and Disaster Recovery concepts Project Management skills Media Engineering experience Work Location & Requirements NPR Remote-Permitted: This is a remote-permitted role. This role is based out of our Washington, D.C. office, but the employee may choose to work on a remote basis from a location that NPR approves. You will have the option of working (a) remotely from a location of your choosing within the United States that is supported by NPR; (b) on-site at an NPR facility, based on the availability of desks and approval from NPR; or (c) a combination of both. Regardless of where you choose to work from, you may be expected to travel to other locations from time to time to perform the duties of your position. Job Type This is a full-time, exempt position. Compensation Salary Range: The U.S. based anticipated salary range for this opportunity is $117,968.09 - $125,152.35 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR's benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. Does this sound like you? If so, we want to hear from you. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.NPR Pay Range$117,968.09-$125,152.35 USD NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal - to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law. If you are a person with a disability needing assistance with the application process, please reach out to *************************. You may read NPR's privacy policy to learn about how NPR may handle information you submit with any application. Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.

At Worksighted - a Thrive Company, we are passionate about helping people do their best work. Over the past few years, we have grown significantly as our remote work capabilities and nationwide technology support services have expanded. This growth will only continue as the company was recently acquired by Thrive NextGen Managed Services. This partnership strengthens our ability to offer broader career opportunities, deeper resources, and continued growth for our team, all while maintaining the culture that makes us who we are: a hardworking, values-driven group that delivers exceptional IT services without taking ourselves too seriously. Here, you'll find a welcoming culture that values collaboration, curiosity, and doing great work together. We are looking for a Triage/Tier 1 IT Support Engineer who will serve as the first line of support for our clients. This critical role is responsible for the triage and coordination of incoming support requests, ensuring timely and effective resolution by collaborating with the appropriate internal service teams. As the first point of contact for our customers, the Service Call Coordinator will respond to inquiries via phone, chat, and email, providing exceptional service and support. This position plays a pivotal role in monitoring and managing incoming tickets, prioritizing requests, and escalating issues as needed. In addition to coordinating service calls, the role involves resolving basic technical issues, maintaining service level agreements (SLAs), and ensuring a seamless support experience for every client interaction. Who You Are: You have a High School Diploma or GED. You have at least one (1) year of experience in IT support, service desk, or in a similar technical support role. You have a foundational understanding of IT concepts, including hardware, software, networking, and common troubleshooting methods. You are familiar with SLAs and performance-based service environments. You have a customer-first orientation and the ability to communicate effectively in potentially difficult situations. You are detail-oriented, organized, and able to effectively prioritize and execute tasks. You have strong decision-making skills and confidence to keep the support process moving efficiently. What You're Accountable For: Receiving, assessing, and triaging incoming support requests- via phone, chat, email, or automated systems- to accurately identify the nature, scope, and urgency of each issue, ensuring timely and appropriate routing or resolution. Dispatching service requests to the appropriate teams and proactively escalating and tracking high-priority tickets through to resolution. Ensuring all customer information is thoroughly and accurately captured during support ticket creation and the dispatching process to enable efficient resolution and effective communication. Resolving basic customer issues/tickets and closely following escalated tickets to build understanding of advanced problems and their solutions. Consistently meeting or exceeding key performance indicators (KPIs) and maintaining a high customer satisfaction (CSAT) rating. Communicating internally and externally to provide information and updates regarding client support requests, updating documentation as needed. Coordinating with other departments as necessary to continuously improve the support experience. Verifying supported and unsupported users for proper Criterion agreement billing. Routinely reviewing service boards to verify ticket accuracy (including agreement, priority, and contact details) and promptly escalating tickets in 'Customer Responded' or 'Action Required' statuses to ensure timely follow-up. Assisting in communicating known issues with the appropriate service team and aiding in bundling related tickets to streamline service. Providing excellent customer service during each interaction with clients and internal team members. Following all established policies, processes, expectations, and service level agreements (SLAs) to ensure client needs are met, while accurately documenting time, work performed, and all client communications. Following all steps outlined in the End of Day procedure. Recording and submitting daily timesheets detailing client work. Any other duties and tasks that are required by the Company. What You'll Use: Microsoft Office Suite Microsoft 365 Active Directory ConnectWise 3CX Why You'll Love Worksighted: Competitive benefits package including medical, dental, and vision insurance, company matches to 401(k), and company-paid short-term disability and life insurance policies. Generous compensation package. Paid time off for vacations, sick time, and personal days, plus a paid day off on your birthday! Well-rounded approach to employee wellness. Open and collaborative work environment - both in office and from home. Frequent employee engagement activities ranging from potlucks to company-wide games of virtual BINGO. In-depth onboarding program including lunch with leadership, job shadows with every department of the company, and thorough on-the-job training. Continuous performance management process with open communication, consistent check ins, and support from leaders. Learn more about our values and what it's like to be a member of our team on our website or by following us on Instagram @Worksighted.

Requirements What You Bring to The Team Relevant and significant industry experience may provide as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications required. Experience: Minimum of 5 years of experience in a similar role within a managed services environment. LAN/WAN environments Office365 and Azure Network Operations Center Help desk or relevant customer service skills Experience with PSA and RMM Tools Certifications Microsoft, Cisco, Fortinet, and VMware certifications required. Cisco Certified Network Associate (CCNA) Microsoft Intermediate Certificates Security+ Fortinet Network Security Expert 7 (NSE7) Skills Microsoft Windows Server 2012/2016/2019 and Active Directory Microsoft Office Suite and Office365 experience Fundamental understanding of DNS, DHCP and TCP/IP Microsoft Exchange and SQL Server VMware vSphere 6.5 and above Knowledge of back up technologies Knowledge of security practices and policies Additional Responsibilities: Networking: Diagnose and resolve networking issues, ensuring optimal performance and security of client networks. Documentation: Maintain detailed documentation of system configurations, processes, and troubleshooting steps. Collaboration: Work closely with Tier 1 support, other engineers, and clients to deliver comprehensive IT solutions. Leadership: Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment. Continuous Improvement: Stay current with industry trends and technologies, continuously improving skills and knowledge. Soft Skills: Excellent problem-solving abilities with a focus on root cause analysis. Strong communication skills, both written and verbal. Leadership qualities with the ability to mentor and guide junior team members. Strong organizational skills and attention to detail. Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Opportunities At Magna5, we've put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silo's them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer. Hours & Schedule The Magna5 Support Center operates 24/7. The shift for this position will be M-F 8:00 AM to 5:00 PM. Work Perks 100% remote position Paid time off including paid holidays and floating holidays. Bonus potential based on individual and company performance Highly competitive and flexible medical, dental, and vision benefits plans 401(k) with employer match Tailored Life and Disability insurance plans Full reimbursement for approved professional certification and career enriching opportunities Magna5 Values Win Together - We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge. Respond Fast - When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions. Earn Trust - We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make. Stay Transparent - No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information. Think Ahead - “Good enough” isn't good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success. What We Do Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at ***************

Tier One Technologies has an immediate need for a Mainframe File Transfer Systems Engineer to support a Payroll application for our US Government client. . SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Must be a US Citizen. Responsibilities Responsible for design, implementation, maintenance, and troubleshooting of mainframe systems. Transfer protocols of FTP, SFTP, and Direct connect file transfers. Prepare system programming specifications, including programming instructions, inputs/outputs, structures, and other documentation to define functional and technical requirements. Analyze functional and technical requirements of proposed or existing IT systems to identify necessary development or modification paths to meet mission objectives. Participate in system requirements reviews, collaborating with customers, functional representatives, and technical personnel to clarify and refine requirements. Perform all functional duties independently on high-visibility or mission-critical aspects of various programs. Qualifications A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred. 5+ years of experience with IBM z/OS, COBOL batch processing, online transaction processing and utilizing Sort utility programs. Expertise in utilizing FTP, SFTP, and Direct connect file transfers. Prior experience working with telecommunications in a mainframe environment. Familiarity with Payroll processing. Familiarity with CA-View (SAR) for reviewing completed mainframe jobs, REXX is a plus. Familiarity with AGILE methodology is a plus. Excellent communications skills. Ability to obtain a Position of Public Trust Clearance. Must be a US Citizen. Must not have traveled outside the US for a combined total of 6 months or more in the last 5 years. Must have resided in the US for the last 5 years.

SYSTEMS ENGINEER (NESSUS) - REMOTE ARC Group has an immediate opportunity for a Systems Engineer with strong experience working with vulnerability scanning tools! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through January 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential. At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply. 100% REMOTE! Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering). Job Description: IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions. Essential functions: Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology Manages system/application environment and ongoing operations Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards Researches, designs, implements and tests technology solutions Proactively monitors and reports performance and utilization of assigned technologies Troubleshoots software and/or hardware issues/failures Resolves alerts and performs remediation activities Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners Collects and presents data for reporting and planning Assists with developing tactical strategies, processes and procedures related to systems/application administration Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors Collaborates with IT and business area partners on work groups and initiatives Determines best course of action for meeting business needs May provide input into infrastructure architecture designs Writes programming/scripting May participate in Disaster Recovery planning and exercises Ensures execution and alignment to architectural standards and blueprints. May contribute input to infrastructure architecture Performs on-call activities as needed for the environment and technologies Requirements: Extensive working knowledge of multiple technologies and their interfaces and integration Competent working in one or more environments highly integrated with an operating system. Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations Worked with Vulnerability tools but doing compliance with DISA STIGS or CIS Benchmark (Some examples of vulnerability tools are Eeye Retina, Tenable.SC, Tenable.io, Rapid 7, ACAS) Scripting experience with REGEX or Python Excel CISCO/Networking Experience or Unix/Linux Experience Required Experience: 3-5 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology Musts: - Vulnerability tools (ex: Eeye Retina, Tenable.SC, Tenable.io, Rapid 7, ACAS) - Know compliance standards (STIGS or cis benchmarks) - Python/REGEX Required Education: Related Bachelor's degree in an IT related field or relevant work experience Security+ or Other Applicable Certs. Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at ******************* ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed. At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position is offered with no fee to candidate.

The Network Operations Engineer is responsible for supporting and safeguarding the financial services network infrastructure. This role involves monitoring ServiceNow queues, responding to incidents, reviewing network performance, and recommending improvements. The engineer will maintain and deploy network equipment (Cisco, Meraki, Palo Alto, Arista), update network diagrams, create knowledge base articles, and review firewall rules. Additional responsibilities include troubleshooting, implementing network solutions, and collaborating with other IT teams to ensure optimal network performance and security. - Work collaboratively in a highly matrixed organization with other IT teams (Development, Service Desk, Infrastructure, Applications) to support staff and remediate any issues that arise. Participate in internal IT projects internal within the department and contribute significantly to larger project teams. Obtain and maintain modern, industry-standard network engineering certifications as needed. - (20%) - Maintain Cisco, Meraki, Palo Alto, Arista, and other manufactures' equipment across multiple geographies, facilities, and data centers. - (10%) - Deploy new network solutions, decommission obsolete network devices, troubleshoot issues existing network issues, and support other IT groups with specific network related tasks. This includes helping to install new devices and implement mandated changes and guidelines. - (10%) - Understand and update network diagrams using Microsoft Visio. - (5%) - Resolve technical issues of moderate scope, apply security updates, assess network and device performance for purposes of satisfying internal and external audits. Provide general incident response for internal users and routine status reports and updates. - (15%) - Respond to Level 2 support tickets and provide timely support to other IT groups. - (15%) - Work with new hardware and software technologies and be able to understand and learn these technologies as needed or as directed by the manager. - (5%) - Support and protect a mix of high-traffic cloud-based (IaaS), onsite and remote VPN infrastructures. Review and provide recommendations on design interaction diagrams, system functionality changes, packet modeling, data flow, and interface specifications. - (15%) - Contribute to knowledge management standards and knowledgebase articles used to document current and future systems. - (5%) Additional Skills & Qualifications Technical Tools & Platforms: -SolarWinds for monitoring -Microsoft Visio for network diagrams -ServiceNow for incident management Knowledge Areas: -VPN and cloud-based infrastructures -Network security and compliance (PCI) -SD-WAN and automation concepts Minimum: -High School Diploma or GED -CCNA, PCNSA, Arista ACE (or commitment to obtain within 12-24 months) -2+ years of experience in enterprise network engineering Preferred: -4+ years of experience in enterprise environments -Exposure to multiple platforms (Cisco, Palo Alto, Arista, Citrix Netscaler, F5) -Familiarity with ITIL or ServiceNow Job Type & Location This is a Contract position based out of Plano, TX. Pay and Benefits The pay range for this position is $55.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

This posting is to gather interest for the Network Support Technician I. We are not currently hiring, but will be contacting candidates when we have an opening. GCI's Network Support Technician I will provide initial exceptional network technical support to customers experiencing technical events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests. Proactively monitor and respond to network alerts, working as the customer's advocate. Coordinate maintenance and installation activities that may impact services; detect, act upon, and track all problems. Provide answers to questions, resolve routine inquiries, and triage/escalate complex issues to a higher tier of support. Customers include external and internal customers, vendors, and 3rd party call centers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: * Provide technical support and customer education, via inbound calls, chat, in writing, instant messaging, or e-mail in an efficient and professional timely manner. * Follow established procedures, implement escalation process and event management by working directly with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: * ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. * BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. * COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. * Ability to interact with a wide variety of business, operations, and technical staff. * COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. * Demonstrated good verbal and written communication skills. * Ability to explain technical activities to customers. * COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. * CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. * Demonstrated strong customer service skills with attention to detail, active listening, and problem-solving skills. * RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. * RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. * Demonstrated administrative and organizational skills. * Ability to accurately document procedures and technical processes. * Ability to handle multiple events simultaneously in a fast-paced and ever-changing work environment. * General understanding of Information Technology. * SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. * Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. * Knowledge and operating skills in mainstream operating systems. Network Support Technician I Additional Job Requirements: This is an entry level position within the Network Support team. Works under close supervision performing general tasks as directed, completing routine routing assignments on time. Provides first level customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems. Essential Duties: Tier I Support: * First point of contact via email, phone calls, monitoring, etc. Identify and filter incidents, service requests, dispatches, and provide basic support and troubleshooting, i.e., password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support. Ensure all required information per processes and procedures for Tier II and Tier III issues where solutions have been documented. * Basic customer support including requests for voice services support, knowledge base lookup, and directing customers to self-service web-based solutions. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis * High School diploma or equivalent. * Minimum of six (6) months experience in a customer service or call center environment. * Preferred: * Associate degree in telecommunications, computer science, electronics or relevant field. * Microsoft, ITIL, CompTIA, Cisco certifications. * Telecommunications experience. * Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: * This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: * Work is primarily sedentary, requiring daily routine computer usage. * Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. * Ability to accurately communicate information and ideas to others effectively. * Physical agility and effort sufficient to perform job duties safely and effectively. * Ability to make valid judgments and decisions. * Available to work additional time on weekends, holidays, before or after normal work hours when necessary. * Must work well in a team environment and be able to work with a diverse group of people and customers. * Virtual workers must comply with remote work policies and agreements. * Additional background checks, security checks, and/or participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy the conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

About PUNCH: We're problem solvers first & foremost. PUNCH's origin story involves frustration with available INFOSEC tools and techniques - we came up thru the industry using these inefficient tools and techniques and decided there had to be a better way. We bring this laser focus on efficiency to every customer engagement. We have trust as a hallmark in everything we do. PUNCH provides its team members with the maximum amount of ownership over their careers, the direction of the company, and the flexibility & freedom to accomplish their job without interference. Trust requires accountability; we live that, company-wide. We back each other up. PUNCH is a supportive place to work. We've worked hard to create an environment that makes people better, encourages team work, and rewards a “pitch in” mentality. We give back. To those in need. To the community. To the industry. Does this sound like you? In this Role You Will: Support a DARPA initiative by deploying and managing DCO capabilities in tactical, austere environments. Must be a US citizen and possess a US passport Key tasks include: - Design, configure, and troubleshoot LAN/WAN topologies in field and lab environments - Deploy and tune DCO sensor platforms (e.g., Zeek, SecurityOnion) - Implement and validate SPAN/mirror ports and inline network taps - Conduct packet capture analysis and support anomaly detection tuning - Collaborate with host entity personnel for network access and integration Key Requirements: -10+ years network engineering experience in production or field conditions -Strong knowledge of TCP/IP, routing, switching, VLANs, MTU, and SFP modules - Hands-on experience with Wireshark, tcpdump, and other capture tools - Familiarity with Linux networking, security architecture, and containers - Experience supporting DoD/tactical networks preferred - Strong troubleshooting skills under pressure in unfamiliar environments Must Haves: Demonstrated proficiency in tactical or mission-critical network deployments/setups. Security Clearance: TS with SCI eligibility required. Travel Requirements: 8-12 weeks annually, CONUS and OCONUS, sometimes on short notice. Remote work flexibility available outside of mission support windows.

Job Description for QlikView Developer: Proficiency in QlikView scripting and development Strong understanding of data modeling and ETL processes. Experience with SQL and database architectures. Familiarity with various data sources, including relational databases and flat files. Excellent communication, analytical, and problem-solving skills. Experience in agile development methodologies. Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements

Date application must be received for priority consideration by: November 20, 2025 Closing Date or if blank, Open Until Filled: Job Family Group: Support Staff Support Staff Classification Title: Operating Systems/Network Analyst 2 Division/Department: Finance and Administration/Information Technology Compensation Range (commensurate with experience): Salary Range 32I-2, $28.94-$36.06 per hour, $5,017-$6,250 monthly FLSA Status: Non Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Remote Work Type: On Campus Work Hours: M-F 8-5 Flexible schedule when required. SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: Information Technology provides information resources and technology services to the entire campus community, in support of the academic mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of the campus information technology, media, and telecommunications infrastructure, including: desktop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centralized access to a campus-wide software library, remote on-line services, open-access and program specific computer labs, consulting, training, and user support. Information Technology provides assistance to University leadership in strategic planning for technology initiatives that strengthen both efficiency and effectiveness. The ability to interact with a diverse population is essential. This position is responsible for the maintenance and administration of server, infrastructure, and application systems that service the SOU Campus Network. This includes configuring enterprise solutions to meet customer expectations and requirements, align with the mission and goals of the University, and comply with Information Technology department standards, policies, and procedures. The position shares system administration responsibilities with the other members of the Infrastructure Services Team. Duties performed include: Setup and provisioning of enterprise applications. Setup and provisioning of new servers, including virtual servers. Developing specifications and project plans for operating systems and enterprise software deployments. Collaborating with the other system and network administrators to design, monitor, and support the university's infrastructure, including physical, logical, security, and disaster recovery. Monitoring and patching servers for security and operating system updates. Cooperating with the other members of the Infrastructure Services Team to design, maintain, and update the university's enterprise directory. Supervising student employees involved in server systems activities. Working closely with User Services staff. Supporting escalated technical issues. Installing operating system upgrades. Maintaining electronic logs and other records for periodic review. Performing regularly scheduled maintenance. Configuring and maintaining network printing operations. Maintaining a test environment for research and development on new operating systems and other system software. Performing system backups and file restores. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. This job requires a flexible work schedule, as server and systems maintenance often must happen after normal business hours and on weekends. Minimum Requirements This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. SOU interprets these minimums as a Bachelor's degree in Computer Science, Information Systems, or other related field, and four (4) years experience OR equivalent combination of education, technical training and experience totaling eight (8) years and demonstrated experience administering and supporting enterprise server environments (e.g., Windows Server, Red Hat/Ubuntu Linux) and virtualization technologies (e.g., VMware, Hyper-V). Typical skills for each core function are cited below. Operating Systems Analysis Knowledge of internal operating system technology, computer operations and hardware, and network communications theory; Ability to use operating system languages as defined by the campus and ability to perform systems-level programming in a distributed, networked environment; Ability to use performance monitoring software and interpret results; Ability to perform preventative and remedial maintenance to operating system(s); Ability to interface/integrate campus defined operating system(s) with software and other systems; Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications; Knowledge of applications programming techniques and procedures; Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and application code; Ability to research and survey new products and/or releases, such as productivity tools; Ability to establish and document operations procedures; Knowledge of network operating systems and network architecture, configuration, and protocols; Knowledge of client-server technologies. Operating Systems Administration Familiarity with scripting languages (PowerShell, Python, or Bash) for automation. Knowledge of system management and security/control procedures; Knowledge of database design, structure development, features, operations, programming, and data access principles; Knowledge of data communication network architecture, configuration, protocols, and interfaces; Knowledge of operating systems and storage capacity, including ability to perform capacity planning; Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems; Ability to develop and execute disaster recovery plans; Ability to establish data security standards and procedures; Ability to tune database systems and maintain database software. Strong understanding of Active Directory or LDAP directory services. Network Planning and Implementation Knowledge of network activities, configuration, protocols, and interconnectivity requirements for internal/external information transmission; Computer/video skills on specific applicable hardware and software; understanding of system functionality and components; Specialized vendor training or licensing to meet a specified departmental need; Ability to interpret data on system usage and develop engineering specifications to support changing service levels; Ability to interpret and apply broad regulatory standards and technical specifications to assignments; Ability to monitor and manage vendor relationships to ensure responsiveness and quality. Identity & Access Management: Demonstrated experience with IAM platforms such as Okta, AWS IAM, or similar enterprise identity management solutions Authentication Protocols: Working knowledge of SAML 2.0, including configuration and troubleshooting of SAML-based SSO integrations Network Services: Proficiency in DNS administration (zone configuration, record types, troubleshooting) and DHCP management (scope creation, reservations, lease management) Knowledge of essential network and system security concepts Working understanding of firewalls and network ACLs Understanding of file system and application permissions (e.g., Read, Write, Execute; inheritance) Knowledge of encryption basics (e.g., symmetrical vs. asymmetrical encryption, AES, RSA, cipher suites) Certificate and PKI basics (e.g., digital signatures, certificate authentication, certificate authorities, certificate lifecycle management) Preferred Requirements Industry certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat Certified Engineer (RHCE), VMWare Certified Professional (VCP), Okta Certified, Box Certified. COMPTIA certified. Experience with the account management in systems such as , Okta, Active Directory, or Workday. Experience with Workday Experience with the Box Enterprise file storage system Experience with database systems (Oracle, MS SQL Server, MySQL) Experience with high-availability clustering (MS, Novell, SQL Server). Experience with enterprise directories (Active Directory, eDirectory, LDAP). Experience with enterprise data backup systems (Veeam, Backup Exec, Syncsort). Experience with enterprise storage systems (iSCSI, SANs, NAS) Experience with virtualization technologies (VMWare, MS HyperV, Xen, KVM). Experience with router and switch configuration. Experience with Network Security Appliances (Palo Alto, SonicWALL, Sourcefire). Experience with configuration management software (Puppet, Chef, SaltStack). Experience with infrastructure monitoring software (Zenoss, Nagios, Zabbix, Icinga). Management, Microsoft Fore Front Identity Manager). Experience working within enterprise Information Security frameworks to protect data and secure systems. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (80%) Shared Network and System Administration Work includes evaluation of technical options; consultation with systems engineers, user support teams, users, and management to determine specifications; creation of design documents, determining configuration standards; with consideration given to reliability, usability and ease of ongoing maintenance. Design and implement network support systems -- Responsibilities include; performing evaluation of technical options; consultation with systems engineers, management, vendors, and end users to determine system specifications; creation of detailed design, and configuration plans that consider fault tolerance, reliability, upgradeability; development of implementation strategies which ensure rapid deployment, ease of conversion, and integration with other network systems. The following duties are shared with the Infrastructure Services Manager and other team members: Installation, upgrade, and maintenance of server hardware and operating systems. Installation, upgrade, and maintenance of network security hardware and software. Installation, upgrade, and maintenance of enterprise software. Installation, upgrade, and maintenance of network storage. Installation, upgrade, and maintenance of desktop hardware, operating systems, and applicationssoftware. Planning and coordinating the deployment of new application software/systems, and the upgrade of existing application software/systems, including support for distributed campus enterprise applications. General enterprise-level administration of all of the resources listed above, including monitoring and security. Documentation of the setup, configuration, and associated procedures for the systems administered by and/or within the purview of this position. Maintain system documentation, including network diagrams, procedures, and configuration details Responsible for designing and managing account creation and deletion processes. Configure and manage Single-Sign-On (SSO)integrations across multiple applications and services utilizing SAML and OAuth/OIDC. Administer and maintain enterprise identity and access management (IAM) systems, including Okta and AWS IAM in cloud platforms such as AWS, GCP, and Entra/Azure. Identity management administration. Oversee DNS and DHCP services, including zone management, record maintenance, and IP address allocation (5%) Network Printing Configure and maintain a network printing environment for the campus network. Assist User Services staff with the creation of network printers. Maintain print accounting and management software. (5%) Data Backup and Recovery Maintain a schedule of backup jobs for university systems. Perform media rotation, and media lifecycle tasks. Restore data as needed. Maintain disaster recovery systems and associated procedures. (10%) Technical Support Troubleshoot network and enterprise application system problems. Ensure system reliability and 7×24 operation of the network and other enterprise systems. Informs Help Desk personnel of system outages, actions undertaken to remedy system problems or failures, and estimated time of resolution for a given system outage. Ensure that systems problems have been efficiently and effectively remedied. Assist User Services with user account configuration issues as necessary ensuring that SOU account administration procedures and guidelines are followed. Plan and submit projects to Change Management for projects which may impact users, or the campus community. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Expressed skill to independently analyze software functionality through technical documents, and design and document efficient/effective work processes; ability to independently analyze software problems, test probable causes, and recommend sound solutions. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Demonstrated ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Ability to tune database systems and maintain database software. Knowledge of communication transmission technologies (e.g., circuit and packet switching, satellite uplink, etc.). Knowledge of network traffic and performance parameters to interpret variance and service impact to users. Ability to analyze network/systems problems using appropriate test structures and related diagnostics (e.g., protocol analyzer, T-bert analyzer, spectrum analyzer, etc.). Understanding of connectivity, system integration, and traffic issues. General knowledge of telecommunication network design, topology system interface, and protocols to meet support requirements. Understanding of telephone switching technology support, data/video communications, and transmissions media and their performance capabilities. Knowledge of telecommunications and video industry standards. Ability to install network subsystems and to modify local, customized software programs/features (e.g., voice mail, electronic mail, and telecom features). Physical Demands The position spends the majority of time in meetings, sitting, or working at a computer. Occasional lifting of network servers, and other computer equipment. Travel to technical training may occasionally be required. Special Conditions Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.